Sacramento County Public Law Library 2008 Annual Report
Transcription
Sacramento County Public Law Library 2008 Annual Report
Sacramento County Public Law Library 2008 Annual Report W. Austin Cooper, President, Board of Trustees Coral Henning, Director 1 The Law Library Board of Trustees, pursuant to the provisions of Sections 6349 – 6350 of the California Business and Professions Code, submits the following report for the fiscal year ending June 30, 2008. This report includes highlights of Law Library activities from July 1, 2007 to June 30, 2008. 2 TABLE OF CONTENTS TABLE OF CONTENTS ................................................................................................3 Board Activities - Sets the Direction ...................................................................................................... 5 Finance .................................................................................................................................................. 5 EDUCATION .................................................................................................................7 Class Participation ............................................................................................................................... 10 Revenue Generated .............................................................................................................................11 Classes ................................................................................................................................................ 12 Testimonials ......................................................................................................................................... 12 OUTREACH/PUBLIC RELATIONS.............................................................................14 National Library Week ......................................................................................................................... 14 Collaboration/Networking .................................................................................................................... 16 Off-Site Presentations.......................................................................................................................... 22 Community Outreach........................................................................................................................... 24 Legal Community Collaboration .......................................................................................................... 26 Media Kit.............................................................................................................................................. 27 SERVICES..................................................................................................................27 Support Calculation Program .............................................................................................................. 27 California Council of County Law Librarians Virtual Reference Service ............................................. 28 Email Reference Service ..................................................................................................................... 29 Public Access to Court Electronic Records (PACER).......................................................................... 30 Meeting Room Rentals ........................................................................................................................ 30 Resource Guides ................................................................................................................................. 30 Websites to Bookmark......................................................................................................................... 31 The “What’s Up?” Project .................................................................................................................... 32 Traffic Motion Form.............................................................................................................................. 32 COMMUNICATION .....................................................................................................32 Website ................................................................................................................................................ 32 Webteam Goals for the Coming Year .................................................................................................. 34 Website Data ....................................................................................................................................... 35 Top 20 Website Pages......................................................................................................................... 36 Listserv ................................................................................................................................................ 48 Display Team ....................................................................................................................................... 50 IN-HOUSE SUPPORT SERVICES .............................................................................50 Information Technology Activities ........................................................................................................ 51 Technical Support Activities ................................................................................................................. 52 Sacramento Superior Court Law Library System ................................................................................ 59 3 SCPLL STAFF ............................................................................................................62 Staff Roster .......................................................................................................................................... 62 Staff Updates ....................................................................................................................................... 63 INTERLIBRARY LOAN/DOCUMENT DELIVERY .......................................................63 CIRCULATION STATISTICS.......................................................................................64 Main Library ......................................................................................................................................... 64 Branch Library ..................................................................................................................................... 64 Combined Statistics for Both Locations ............................................................................................... 65 Circulation Statistics by Borrower Class .............................................................................................. 65 PROFESSIONAL ACTIVITIES....................................................................................65 Professional Development................................................................................................................... 65 APPENDIX A ..............................................................................................................70 Fund Condition - Main Library ............................................................................................................. 70 Fund Condition - Training Center/Meeting Rooms .............................................................................. 71 Fund Condition - Branch Library.......................................................................................................... 72 APPENDIX B ..............................................................................................................73 Balance Sheet ..................................................................................................................................... 74 APPENDIX C ..............................................................................................................74 Travel & Gifts ....................................................................................................................................... 75 4 Board Activities - Sets the Direction The Law Library Board of Trustees representing the bench, bar, and citizens of Sacramento County, establishes the library’s policies and budget. Board meetings are open to the public. Meetings are scheduled for the 3rd Wednesday of the month from 5pm -6pm in the Law Library’s second floor boardroom. The Board’s mix of expertise, experience and leadership keeps the library in sync with community needs and provides advice and counsel to the law library director. In addition to County Council Robert Ryan, Board President Attorney Austin Cooper, Judicial members Renard Shepard, Loren McMaster, David De Alba, Shellyanne Chang, and Stacey Boulware-Eurie, the Sacramento County Bar Association and the Capitol City Trial Lawyer’s Association each appoint non-voting advisors. Members of the Board of Trustees continue to lead the way as participants of the American Association of Law Libraries (AALL) and the Conference of California County Law Library Trustees and Librarians (CCCLLTL). Both organizations lend opportunities for trustees to learn and share their expertise with the wider law library community. Judge Shepard, Judge McMaster, Judge De Alba and W. Austin Cooper attended the Annual Conference of California County Law Library Trustees and Librarians held in Anaheim in conjunction with the California Judges Association Annual Meeting. As associate members of AALL, the Board keeps up on activities of the association. W. Austin Cooper, Judge Shepard, and Judge De Alba attended the AALL Annual Meeting held in New Orleans in July 2007. Outstanding substantive law programs and sessions on library management issues were offered at this annual meeting. Finance A share of the civil filing fee is the primary source of funding for all California county law libraries. Each county is responsible for providing sufficient facilities, and can contribute funds toward law library operations. In addition, libraries can receive donations and charge for value-added services. There is a moratorium on increasing civil filing fees and there is presently no mechanism for County law libraries to receive an increase in funding. 5 The Law Library has a memorandum of understanding with Sacramento County that the library will pay a portion of the lease for the main law library facility as long as the Law Library has at least a three-month operating reserve. Financial Category Comparison Fiscal years 2006/2007-2007/2008 Income Interest Civil Filing Fees Other Income 2007 268,076 1,875,247 172,725 Total +/0% 53% -21% 2008 267,036 3,953,736 142,174 2,316,048 47% 4,362,946 Personnel Information Resources Operating 1,353,433 660,383 446,455 0% -1% 13% 1,358,991 656,719 513,482 TOTAL 2,460,271 3% 2,529,192 Fees Received Expenditures Filing Fees Collected 4 Year Comparison 700000 675000 650000 625000 600000 575000 550000 525000 500000 475000 450000 425000 400000 375000 350000 325000 300000 275000 250000 225000 200000 175000 150000 125000 100000 1 2 3 4 04/05 135882.8 172964.7 143923.7 148533.3 5 136148 6 7 05/06 174509.4 348781.5 183846.2 226101.6 272473.2 227231.2 06/07 168440 206111.5 177076 181559.4 173318.1 8 9 179039.8 153437.1 150135.5 193842.8 161915 143583 168933 186711.5 208115 165917.5 212016 10 11 12 174947 175839 226036.4 176060 182450.5 193659.5 210021.8 213960.6 220249.4 07/08 213,960.5 262,072.4 215,095.5 428,795.2 413,147.5 681,128.5 229,412.1 210,988.8 420,677.6 247,526.2 319,554.8 311,376.6 Month 6 EDUCATION Under the direction of Nora Quartuccio, Training Coordinator, the Sacramento County Public Law Library offered 70 participatory classes in fiscal year 2007/2008. In January 2008 SCPLL launched an Online Video Catalog from www.saclaw.org offering five downloadable videotaped classes. The videos include: • • • • • Expunging Your Conviction The Court System - Who are the Players & What Do They Do? Substance Abuse Legal Ethics 2007: An Update for the California Lawyer Building a Pipeline to Diversity in the Legal Profession Two free public-service videos offer insights on how to request dismissal of a conviction to expunge a person’s record and how a courtroom operates within Sacramento Superior Court. Three videos offer continuing legal education credits for attorneys on “Legal Ethics,” “Detection/Prevention of Substance Abuse,” and “Elimination of Bias in the Legal Profession” in compliance with the State Bar of California MCLE Rules & Requirements [Rule 2.72]. SCPLL class instructors include Judges, counsel representing governmental commissions, business entities, and/or non-profit organizations, practicing attorneys, software trainers, legal experts, and law library staff. SCPLL Public Services Law Librarians instructed 23 of the 70 classes presented in fiscal year 2007/2008. 7 Fiscal Year 2007/2008 class list: Sep-07 • Using Concordance and Opticon for Discovery Management Series – Part A • Using Concordance and Opticon for Discovery Management SeriesPart B • • • • Preparing and Protecting Your Client at Deposition Substance Abuse MCLE Regular Requirement Get More from Google: Tips for Legal Professionals Digital Evidence: New Federal Rules on E-Discovery and Computer Forensics • Chapter 7 Practice Under the Bankruptcy Abuse Prevention & Consumer Protection Act of 2005 • • • Legal Research on the Internet Microsoft® Word 2003 for Litigation: Beginner’s Class Microsoft® PowerPoint Training for Legal Professionals Oct-07 • • • • • • • Microsoft® Word 2003 for Litigation: Intermediate Class The Court System- Who are the Players & What Do They Do Lexis & Westlaw: Tips and Techniques for Online Legal Research @ SCPLL Judgment Collection: Learn How to Collect on a Debt Introduction to Legal Research and Law Library Basics – Part A: Statutes Introduction to Legal Research and Law Library Basics – Part B: Cases Introduction to Legal Research and Law Library Basics – Part C: Secondary Sources • Beyond Lexis & Westlaw: SCPLL’s “Other” Online Legal Research Databases • • Microsoft® Word 2003 for Litigation: Advanced Class Legal Ethics 2007: An Update for the California Lawyer Nov-07 • • • • Microsoft® Outlook 2003 for Legal Professionals: Beginner’s Class Introduction Legal Forms and Pleadings Microsoft® Outlook 2003 for Legal Professionals: Advanced Class Judgment Enforcement 8 • • Economic Analysis in Personal Injury Cases Building a Pipeline to Diversity in the Legal Profession Dec-07 • • Using Concordance and Opticon for Discovery Management Series – Part A Using Concordance and Opticon for Discovery Management Series – Part B Jan-08 • • • • • • • • • Expunging Your Conviction Introduction to Concordance Administrative Series – Part A Microsoft® Excel 2003 for Legal Professionals: Beginner’s Class Introduction to Concordance Administrative Series – Part B Microsoft® PowerPoint Training for Legal Professionals Microsoft® Excel 2003 for Legal Professionals: Advanced Class Introduction to Legal Research and Law Library Basics – Part A: Statutes Introduction to Legal Research and Law Library Basics – Part B: Cases Introduction to Legal Research and Law Library Basics –Part C: Secondary Sources • • Becoming a Digital Lawyer: Essential Internet Skills Judgment Enforcement Feb-08 • • • • Legal Research on the Internet Estate Planning for IRAs Introduction Legal Forms and Pleadings Writing an Effective Business Plan for Lawyers Mar-08 • Judicial Perspective: Weighing the Credibility & Competency of an Expert Witness • • • • • • #1 Lexis & Westlaw: Tips and Techniques for Online Legal Research @ SCPLL Child Support Done Right! Judgment Enforcement: Child Support Focus Microsoft® Word 2003 for Litigation: Beginner’s Class Mechanics Liens You Have Been Served…Or Have You? 9 Apr-08 • • • • • • • • • • The Nuts & Bolts of LAW & MOTION Introduction to using PACER and CCMS Health, Senior Advocacy & the Law Elder Abuse & Financial Scams “Look Under the Covers” – Nursing Home Abuse & Prosecution The Alzheimer’s Legal Survival Guide Senior Scare: Mortgage Loan Foreclosure Microsoft® PowerPoint Training for Legal Professionals Microsoft® Outlook 2003 for Legal Professionals: Advanced Class The Nuts & Bolts of LAW & MOTION May-08 • • • • • “See You in Court!” Filing a Lawsuit in Sacramento Superior Court Get More from Google: Tips for Legal Professionals Microsoft® Excel 2003 for Legal Professionals: Beginner’s Microsoft® Excel 2003 for Legal Professionals: Advanced Class Judgment Enforcement Jun-08 • • • • • Microsoft® Word 2003 for Litigation: Intermediate Class Microsoft® Word 2003 for Litigation: Advanced Class Introduction to Legal Research and Law Library Basics – Part A: Statutes Introduction to Legal Research and Law Library Basics – Part B: Cases Introduction to Legal Research and Law Library Basics – Part C: Secondary Sources Class Participation In the 2006-2007 fiscal year there were 417 class participants in 42 classes. In the 2007-2008 fiscal year there were 649 class participants in 70 classes and 51 downloaded videos. Combined class participation and video downloads for 2007-2008 totaled 700. 10 Cumulative Class & Video Offerings 800 700 600 500 400 300 200 100 0 700 417 Class Offerings Video Offerings Total Participation 42 70 0 5 2006-2007 2007-2008 This is a 40% increase in the number of class offerings and a 40% increase in the number of class and video participants from the 2006-2007 fiscal year to 2007-2008 fiscal year. Revenue Generated Class registration fees for the 2007-2008 fiscal year totaled $26,935.00 including the $200.00 from online video downloads. This represents a 21% increase from the preceding fiscal year of $21,145.00 fees collected. Class & Video Revenue $26,735.00 2007-2008 $200.00 $26,935.00 $21,145.00 2006-2007 0.00 $21,145.00 Total Fees Collected Video Downloads 11 Class Fees Classes The Sacramento County Public Law Library offers class by far the best variety and reasonably priced on timely and relevant topics in the greater Sacramento area. The SCPLL produces a full color booklet-style catalog of the Law Library’s schedule of classes. Previously the printed curriculum was distributed by postal-mail only. In 2007/2008, the law library’s newly designed website provided an easy way to provide a more cost-effective PDF version, which can be printed on demand. Schedule of Classes Testimonials At the end of each class participants voluntarily complete, a State Bar of California approved MCLE Activity Evaluation form. The following is a series of testimonials by class attendees for fiscal year 2007-2008. Release of this information to the Sacramento County Public Law Library is for this Annual Report and for SCPLL marketing/community outreach purposes only any other reproduction or use without the written consent of the person or persons named is not authorized: “The instructor had a good outline, which helped me to follow the lecture format. I enjoyed the small class size.” Preparing and Protecting Your Client at Deposition - Babak Yousefzadeh, Attorney, Anwyl Scoffield & Stepp 12 “The instructor was very knowledgeable, and entertaining.” Judgment Enforcement: Getting to the Assets - Sheri Stuckey, Paralegal, Boutin Gibson DiGiusto Hodell, Inc. “What a helpful and informative class. Thank you, Sacramento County Public Law Library. Thank you, Judge Mc Master.” The Nuts and Bolts of LAW & MOTION -Kathryn B. Turner, Director, Yolo County Public Law Library “The instructor did a fantastic job, all my questions were answered.” Introduction to Legal Forms & Pleadings - Dyonna Bloxson, Paralegal, Greve, Clifford, Wengel & Paras, LLP ”Excellent class! Best hands-on computer course I’ve ever taken.” Microsoft® PowerPoint 2003 for Legal Professionals - Judith Ryan, Office Administrator, Carlsen Thomas, LLP “Very practical and useful advice.” Mechanics Liens - Joan Medeiros, Attorney, Medeiros Law Firm “Good clean presentation. Good setup, I was able to concentrate on the speakers. The content had lots of current intellectual and practical information.” Elder Abuse & Financial Scams during SCPLL’s National Library Week, “Health, Senior Advocacy and the Law” series, April 13 through 19, 2008. -Bob O’Reilly, Attorney at Law 13 OUTREACH/PUBLIC RELATIONS The law library is making concerted efforts to increase public awareness of the law library and its resources and services. In addition to public relations and marketing efforts directed at the public, the law library has entered into many collaborative relationships with other organizations committed to serving self-represented litigants and providing access to justice. Through these relationships, the law library hopes to expand the number and types of services available to patrons, and to reach nonlibrary users through appropriate referrals stemming from other agency staff’s awareness of the law library’s resources and services. National Library Week “Elder-Centric” Classes during National Library Week The Law Library conducted elder-centric classes and events during National Library Week, April 13 through April 19, 2008 including: • Health, Senior Advocacy & the Law A roundtable discussion between experts in elder care from a Continuum Care Administrator at Kaiser Permanente; a Department of Justice Special Agent with the Bureau of Medi-Cal Fraud & Elder Abuse; and a deputy district attorney with the Sacramento County Elder Abuse Vertical Prosecution Unit. Topics discussed: 1. Managing the Health Care of Older Patients 2. Senior Advocacy: How California Deals with Medi-Cal Fraud & Elder Abuse 3. How to identify, report, investigate, and prosecute elder abuse in Sacramento County • Elder Abuse and Financial Scams Experts discussed how seniors become victims to financial schemes and scam artists, how to identify fraud or theft, and how to partner with law enforcement and consumer professionals to prosecute the offenders. • “Look Under the Covers”- Nursing Home Abuse & Prosecution Experts discussed the enforcement and prosecution of cases involving seniors and dependent adults in assisted living and nursing care facilities under the California Elder Abuse Act. 14 • The Alzheimer's Legal Survival Guide Experts provided information about how to plan for incapacity, the care options available,and alternatives in paying for the cost of care and other important decisions. • Senior Scare: Mortgage Loan Foreclosure Experts discussed how to identify predatory mortgage lending practices and the available legal remedies in our community. Class registration fees collected from the “Senior Scare: Mortgage Loan Foreclosure “ were donated to the Sacramento Senior Legal Hotline www.seniorlegalhotline.org. Advocates of senior health care services, members of senior outreach organizations, attorneys, and interested citizens attended the weeklong series of events. 15 Collaboration/Networking Collaboration with Sacramento County Superior Court’s Training and Development Unit SCPLL has entered into the second year of an exciting new partnership with the Sacramento County Superior Court’s Training and Development Unit. In order to help court employees fulfill new Judicial Council-mandated minimum education requirements effective January 1, 2007, the Training and Development Unit developed a new curriculum that includes three classes developed and taught by SCPLL staff: • “There Oughta Be a Law!” or, “How to Find a Statute,” September 7, 2007 and January 25, 2008 (Kelly Browne and Mareth Wilson). • “I Think one of the Parties’ Names was Johnson . . . .” or, “How to Find a Case with Little or Nothing to Go On,” November 30, 2007 and March 7, 2008 (Kelly Browne). • “Fun with Forms,” or, “What does the Customer Want and Where Can You Find It,” December 14, 2007 and May 23, 2008 (Mareth Wilson and Kelly Browne). Each class had to meet the following “Minimum Education Requirements & Expectations” criteria approved by the Judicial Council: 1. The learning environment is educationally sound; 2. Participants will receive all of the reference tools and other materials and resources that are required for learning and applying the content; 16 3. Participants will have an opportunity to practice using or applying new skills through hypothetical situations as part of the learning experience; and 4. Participants will have the opportunity to interact with knowledgeable experts to pose questions or clarify understanding. The hands-on computer classes, which were full with 12 students each, were very successful. Evaluations included: “Fun and informative! Your guys’ enthusiasm is so fun to watch!” “Wish it was longer!” “Because of this class I will be better able to help the public. Keep up the great work!” “Excellent job! Very enthusiastic and helpful.” “This class will enhance my customer service skills and make me a more valuable liaison between the courts and the public.” “I am a court reporter, and I will be able to research citations far more efficiently and effectively.” “I have learned numerous new resources available to me that I can use as a courtroom clerk. Mareth and Kelly were awesome! I thoroughly enjoyed the teaching and training.” Collaboration with VLSP Civil Self-Help Center and Family Law Facilitators Office SCPLL enjoys a mutually beneficial relationship with the Sacramento County Bar Association’s Volunteer Legal Services Program (VLSP) Civil Self Help Center. Public Services Librarian Kate Fitz collaborated with the Center’s director, Eric Nakano, to develop a class called “See You in Court!” which debuted on Law Day, May 1, 2008. The course, an introduction to the basic structure of the civil court system, how to file a lawsuit, and how to track your case through the court system, was very well received. Plans for a second class, to be videotaped and made accessible through our website, are in the works for September 2008. The relationship between the Library and the Sacramento County Family Law Facilitator’s (FLF) Office in the William R. Ridgeway Family Relations Court continued to evolve during the 2007-2008 fiscal year. Lollie Roberts, the Family Law Facilitator, gave an “insider’s view” tour of the Courthouse to all Library personnel who staff the Branch Library in July 2007. Branch Library staff also toured the FLF’s new computer resource room when it opened in January 2008. Legal Prescription Pads* 17 There must be clear communication between law libraries and the courts in order to provide the best service to our common users. Even though the two institutions are often in close physical proximity to each other, sometimes even located within the same building, there is often a vast, empty vacuum between them. Upon exiting the court line, facilitators’ office, or self-help center, a person has a clear understanding of the instructions given to them by court staff. Not surprisingly, however, when they arrive at the law library what they think they were told to ask for is indeed something entirely different and often does not exist. The Sacramento County Public Law Library and the Sacramento County Family Law Facilitators office lovingly refer to the physical space between us as the “Sea of Forgetfulness,” since people often forget what they were told as they walk between our respective locations. In one of our typical bi-monthly meetings, public services staff brainstormed ways to alleviate this issue of “forgetfulness.” We were trying to think of solutions that would take the burden from library and court users and transfer it to the library and court staffs—making us take more responsibility to ensure communication of the exact referral or suggestion. During our discussion someone mentioned that we needed some physical connection between the agencies—something like a pad a doctor would use, so that boxes could be checked, a “prescription” written out, and a piece of paper physically given to the person to take away with them. Library assistant Natalie Head then said “a legal prescription” – thus our Legal Prescription Pads were born! After collaborating with the courts, we have created a customized Legal Prescription Pad for different referring agencies, including the Family Law Facilitators office, located in the Family Relations Courthouse, and the Volunteer Legal Services Program’s Civil Self-Help Center, located in the Sacramento Superior Court’s downtown facility. We also have a generic pad that we use for other agency referrals and for marketing purposes when we give a presentation, or attend a luncheon, etc. 18 Our prescription pads include our logo, hours and location, check boxes for suggested supplemental materials or books, and most importantly, the words “ask a librarian for more information on…” with enough free space so that the referrer can write a brief description of what they are suggesting the user research once they arrive at the law library. Our customized pads list the referring agency so that we can track who is using our Legal Prescription Pads, and how often. The library is currently keeping statistics on how often the prescriptions are used and what the most often asked questions are. We will use this valuable information to create Legal Resource Guides, sample pleadings, Ask Now virtual reference scripts, and other documents as necessary. We are hoping that in collaborating with the courts and other referring agencies, and through continued use of our “Legal Prescriptions,” we can turn the “Sea of Forgetfulness” into just a small trickle. * Moltzen, Robyn M. “Lost in Translation”, SCCLL News, Vol 34, Issue 1, p 12, Winter 2008 http://www.aallnet.org/sis/sccll/pdfs/news/Winter08.pdf. The library received 334 prescription pad referrals between their debut June 11 2007 and June 2008. Eighty referrals came from VLSP’s Civil Self Help Center, 253 referrals came from the Family Law Facilitator, and we received one referral from the Small Business Administration. The prescription pads commonly referred patrons to ask the librarian for information on these topics: Administrative Writ of Mandamus (5) Answers/responses in civil lawsuits (8) Bifurcation of dissolution (4) Complaint in civil action (5) Contempt (10) Dissomaster (8) Enforcement of judgment (11) Grounds for annulment (8) Subpoenas (25) Power of attorney (3) Stepparent adoption (11) Termination of parental rights (10) Bankruptcy (3) Conservatorship (3) Deposition (3) DMV restraining order Grandparent visitation (10) Guardianship (3) Marital Settlement Agreements (35) Motion to reconsider (3) Present evidence & witnesses/trial prep. (4) Service of papers (4) Stipulation (8) Traffic Motion Form (4) Paralegal Programs 19 The Law Library has developed mutually beneficial relationships with several local paralegal programs. One such relationship is with the University of Northern California Lorenzo Patino School of Law Paralegal Program. Every semester the program’s Legal Research class meets at the Law Library for approximately six of its twelve sessions. The first session includes an orientation class and tour of the Library for the program’s fifteen to twenty-five students. One session is devoted to LEXIS training in the Library’s Training Center. The other four sessions are held in the Library so that the students can use the Library’s resources to complete graded research projects. Lorenzo Patino School of Law pays the Library for the use of its meeting rooms and Training Center, and upon completion of their certificates students often become frequent library users. This fiscal year Public Services Staff held two orientation classes and tours for Lorenzo Patino paralegal students; one in September 2007 (conducted by Robyn Moltzen) and one in June 2008 (conducted by Kelly Browne). Another established relationship is with MTI College’s Paralegal Program. Public Services Librarians gave five orientation classes and tours to MTI College students in fiscal year 2007-2008. The tours, which were given to approximately fifteen students at a time, took place in July 2007 (one tour, conducted by Kate Fitz), October 2007 (one tour, conducted by Mareth Wilson), February 2008 (two tours, conducted by Kelly Browne and Mareth Wilson), and June 2008 (one tour, conducted by Kate Fitz). Lawyers in the Library Indigent citizens and economically disadvantaged self-represented litigants in Sacramento suffer from a lack of access to pro bono legal assistance. The provision of pro bono services is an established tradition in the legal community; however, time and staff limitations on locally existing services mean that members of these growing populations have few resources available to them to help them identify and solve their legal issue(s). Over the 2007-2008 fiscal year the SCPLL Public Services Team, led by Mareth Wilson, developed a program to address these unmet needs. In April 2008 the exceptionally service-oriented public services team launched the program, called “Lawyers in the Law Library.” The aim of the program is to contribute to the Sacramento legal community’s effort to help people who cannot afford private legal services by coordinating and facilitating brief access to advice and referral from local attorneys serving pro bono. Because the library’s mission is to connect people with legal information, we view this program as helping to forge another connection between the private bar and the people who are least likely to find any other 20 opportunity for twenty minutes of professional attention and consideration. At this early stage of its development, the program runs from 5:30-7:30 p.m. the second Monday of every month. Each evening’s schedule accommodates four participants. There are no limits on the type of questions accepted, and no two questions have been alike, which highlights the potential breadth of impact of such a service. The attorneys address what they can, and the library has provided them with a referral sheet to other local legal aid organizations and court-related services, so that these additional options can be discussed with the participant. Twelve people have benefited from the service thus far, and the evaluations have been unanimously positive and full of thanks. We are extremely grateful to Austin Cooper, the President of the Library’s Board of Trustees, and to Tim Murphy and Mike Borkowski, long-time valued friends and patrons of the law library, for their gracious service helping us get this program going. Our thanks also go out to the attorneys who have already expressed interest in working in the program in the near future. Attorneys who are interested in helping the law library establish and grow this service can contact Mareth Wilson, public services librarian, at 874-6449 or mwilson@saclaw.org to volunteer or to get more information. We hope this program will benefit the participants and the attorneys who volunteer, and increase community recognition of SCPLL’s role in providing free access to legal information for over 100 years. Other Library Tours Mary Pinard gave a tour of the Branch Library to ten Family Relations Court frontline staff members on July 6, 2007. Kate Fitz gave a tour of the Branch Library to ten more court staff on July 13, and ten more on July 20, 2007. Mareth Wilson gave a tour of the Branch Library to a group of elder care social workers on November 14, 2007. Mary Pinard gave an orientation tour and class on reading citations to twelve students of the Argonaut Court Reporting School on November 27, 2007. Robyn Moltzen gave an orientation tour and class on basic legal concepts for 21 California State University, Sacramento library school students on September 15, 2007. Off-Site Presentations Parent Information Exchange Kelly Browne presented information about the library to the Parent Information Exchange (http://www.scusd.edu/chess_division/ParentSupport.htm) November 26, 2007. Kelly distributed 50 packets to this group. The presentation went very well and resulted in several referrals to the library. Urban Library Council Scholars Mareth Wilson and Kelly Browne made a presentation on “A Day in the Life of a Law Librarian” to Sacramento area Urban Library Council Scholars at the Sacramento Public Library on February 29, 2008. The purpose of the Urban Library Council program, funded by the Institute for Museum & Library Services, is to encourage the training of future librarians for urban public libraries. Urban Library Council Scholars are awarded academic scholarships and internships so that they can become part of a diverse workforce with multi-cultural connections, broad flexible skill sets, and a deep understanding of public libraries and local communities. The Sacramento area Scholars enjoyed the presentation and had many questions. Several expressed interest in becoming law librarians. Greater Sacramento Small Business Development Center Kelly Browne and Coral Henning met with Fred Janson of the Greater Sacramento Small Business Development Center (SBDC) October 3, 2007. Coral toured the SBDC on October 17. This connection resulted in the development of a class, “Writing an Effective Business Plan for Lawyers,” in which SBDC expert business consultants provided tips and techniques on how to create a strong business plan for a law practice. Assemblyman Dave Jones Mareth Wilson and Kelly Browne visited Assemblyman Dave Jones District Office September 5, 2007, and spoke with several staff members regarding our services. The meeting was very positive and resulted in several collaborations. Sacramento Public Library 22 Mareth Wilson and Kelly Browne presented “An Introduction to Legal Forms and Pleadings” to fifteen Sacramento County Public Adult Services Librarians at the Franklin Library in Elk Grove on May 30, 2008. Response to the presentation was enthusiastic, and Sacramento County Public Library has asked if we could provide their librarians with regular tours of the Law Library, which will begin in August 2008. We look forward to strengthening our connections with the Public Library. Publications Library staff members contribute articles to a variety of publications, ranging from professional journals in the law and library fields, to newsletters intended for the general public. These articles boost the library’s visibility while allowing library staff to share their expertise by providing information to the general public and other library and legal professionals. Coral Henning, the Director of the Sacramento County Public Law Library has a regular column in the Sacramento Lawyer. The Public Services Librarians write sidebars to accompany these articles, highlighting interesting websites on the topic at issue. The articles are archived at the Sacramento Bar Association’s website, http://sacbar.org/members/saclawyer/index.asp Surfing River City Sidebars for Sacramento Lawyer “Lesbian, Gay, Bi-Sexual, & Transgender Law.” (July/Aug. 2007) (Robyn Moltzen) “Back to School on the Internet." (Sept/Oct. 2007) (Kate Fitz) “Holiday Gifts.” (Nov./Dec. 2007) (Mary Pinard) “Administrative Law on the Internet." (Jan/Feb. 2008) (Kate Fitz) “Health and Wellness on the Web.” (Mar./Apr. 2008) (Mareth Wilson) “Environmental Law on the Web." (May/June 2008) (Kate Fitz) “Everyday Law” columns for Sacramento County Superior Court 23 E-newsletter The Public Services Librarians also contribute articles to the Sacramento Superior Court’s bi-monthly e-newsletter, Courtside Chat. Expanded versions of these short articles are available on our website under the “Everyday Law” link, http://www.saclaw.org/pages/everyday-law.aspx. “Swimming Pools.” (July/Aug. 2007) (Kate Fitz) “School Discipline Basics.” (Sept./Oct. 2007) (Mareth Wilson) “Emancipation” (Nov./Dec. 2007) (Robyn Moltzen) “Voting.” (Jan./Feb. 2008) (Mary Pinard) “Foreclosure.” (Mar./Apr. 2008) (Kelly Browne) “Saving on Your Property Taxes.” (May/June 2008) (Kate Fitz) Other Articles Fitz, Kate. "NOCALL Update: Second Life Lawspot: Creating a Law Library in a Virtual World." DailyJournal 27 Dec. 2007. http://www.nocall.org/djupdate/2007/20071227.pdf Fitz, Kate. "SCCLL Website: Growing and Evolving." SCCLL News 34.1 (2008): 13. http://www.aallnet.org/sis/sccll/pdfs/news/Winter08.pdf Moltzen, Robyn M. “Lost in Translation”, SCCLL News, Vol 34, Issue 1, p 12, Winter 2008 http://www.aallnet.org/sis/sccll/pdfs/news/Winter08.pdf , reprinted in FYI: For Your Information, No. 115, p 2-3, February 2008, reprinted in NOCALL News, March/April 2008 http://www.nocall.org/nocallnews/archive/2008MarApr.pdf Wilson, Mareth. “The Glue that Holds Legal Society Together: Public Law Libraries Forge Networks Among the Courts and Judges, the Legal Community, and Selfrepresented Litigants,” AALL Spectrum, Vol. 12, No. 9 July 2008 http://www.aallnet.org/products/pub_sp0807/pub_sp0807.pdf Wilson, Mareth. "NOCALL Update: “I Need that from the ‘Net: Meeting Patrons' Expectations for Finding and Creating Court Forms Online,” Daily Journal 27 Aug. 2007. http://www.nocall.org/djupdate/2007/20070830.pdf Community Outreach 24 As a public services provider, SCPLL actively participates in community events. Donations of legal books, vouchers for “free” class registration, and “Self-Help” materials to community-based organizations, City or County governing boards, and philanthropic groups are part of SCPLL’s public relations efforts. Pacific Rim Street Fest May 2008 In 2008, SCPLL collaborated with the Sacramento Law Foundation to raise funds for use in the community. One of the Sacramento Law Foundation grant recipients was 25 the Tommy Clinkenbeard Legal Clinic an independent free legal clinic servicing homeless people. Tommy Clinkenbeard Legal Clinic was honored at SCPLL’s and SLF’s annual Crab Feed. Tommy Clinkenbeard Legal Clinic manages court-ordered community service sentences for the homeless to pay fines in lieu of incarceration. SCPLL’s Law Library Foundation generated funds and awareness for other community service organizations in 2007-2008. Race Ipsa Loquitur Harness Race 2008 Legal Community Collaboration SCPLL collaborates with California Bar Sections at statewide conventions, conferences, and seminars. 26 State of California Bar Convention 2008 Media Kit A “Media Kit,” designed for public relations and media outlets elaborates upon the tools and resources available at the Law Library and in on our Training Center. SERVICES Support Calculation Program The Family Law section of the Sacramento County Bar Association and the 27 Sacramento County Public Law Library have collaborated for over 15 years to provide free of charge child support and spousal support calculations. This program is administered at our branch library, which is inside the Family Relations Courthouse at 3341 Power Inn Rd. The Law Library takes the customer’s registration. The Pro Tem Judge will see up to five people a day. After the appointment each customer receives a print out with a child and/or spousal support calculation based on the information that the customer provides. This program is a time and cost savings tool for people to use the information provided to determine if they should petition the court for a modification. This unique collaboration has not been duplicated in other counties. Between July 1, 2007 and June 30, 2008, eighty-five people utilized this free service. California Council of County Law Librarians Virtual Reference Service CCCLL has supported California’s “Ask Now” virtual reference service (a project of the Metropolitan Cooperative Library System, supported by Federal LSTA funding and administered by the California State Library) since it began in 2002. The CCCLL libraries are among 500 public libraries in California participating in the service. SCPLL has been involved with AskNow since its inception. Shirley Hart David, SCPLL’s former director, was instrumental in convincing CCCLL to participate in the AskNow project. Shirley was the CCCLL AskNow Coordinator from 2002 until she retired in 2004. CCCLL’s participation in the “Ask Now” service has greatly increased the visibility of county law libraries, largely due to the prominent “Ask the Law Librarian” links on every page of the California Courts Self-Help Center website (http://www.courtinfo.ca.gov/selfhelp/). When these links appeared in 2003, live chat questions jumped from under five questions a day to an average of five questions an hour. The pace has not slowed down. This year, CCCLL librarians answered over 17,700 questions. The project has seen several changes since 2002. The “24/7 Reference Cooperative,” which provided the original software, was acquired by OCLC in August 2004. OCLC introduced its new “QuestionPoint” software in March 2006. Technical adjustments interrupted service during much of April, May, June and July 2006. OCLC also merged California’s 500 “AskNow” libraries into a group of about 1000 28 “QuestionPoint” libraries throughout the U.S. In July 2006, LSTA funding expired for a statewide coordinator for the AskNow project. It was believed that LSTA funding for the software would expire July 1, 2007. Librarian interest in the project began to wane due to the technical problems, loss of a statewide coordinator, and the impending demise of the project. Despite these problems, SCPLL Public Services Librarians saw the end of AskNow funding as an opportunity for CCCLL to establish its own virtual reference service and to improve upon the level of service AskNow provided. Kelly Browne, Kate Fitz, and Mary Pinard formed a Task Force with the charge of investigating possible funding and software options for such a service. A new LSTA grant was awarded in July 2007, funding the software for an additional two years. The task force’s efforts renewed interest in the virtual reference service, and several new libraries volunteered to answer email and chat questions. Ten libraries now staff the chat service, providing live reference assistance 8am-4pm most days, with additional evening coverage on Mondays and Tuesdays. Thirteen libraries now answer questions sent to the law librarians via email. The expanded hours of chat and increased participation in email reference allows CCCLL libraries to provide better virtual reference service to patrons. In September 2007, Mary Pinard succeeded Kelly Browne co-coordinator of Ask Now’s Ask a Law Librarian service. Soon thereafter, participating librarians were surveyed to determine their training needs, their interest in receiving additional scripts and statistical reports, and their desire to receive customer exit surveys. Based on the survey responses, the project coordinators have begun sending quarterly statistics reports to participating libraries, have updated the scripts within the chat software, and have enabled the customer exit surveys. Between July 1, 2007 and June 30, 2008, CCCLL librarians have assisted 17709 patrons. CCCLL librarians held 11555 live chats and sent 6154 email responses. SCPLL librarians chatted with 1467 patrons (13% of the total) and sent 1824 email responses (30% of the total). Patron satisfaction with the service is very high, with 78.5% of responding patrons rating the library staff positively, and 92.3% of responding patrons responding that they would use the service again. Email Reference Service 29 SCPLL provides an email reference service. We respond to reference requests within 24 hours of receipt, excluding weekends and holidays In fiscal year 2007-2008 we answered 387 questions. Fifty of those were repeat or clarifying emails, so we served approximately 337 unique patrons Public Access to Court Electronic Records (PACER) In November 2007, SCPLL was one of 16 libraries selected to participate in a joint pilot project of the Administrative Office of the United States Courts and the Government Printing Office to offer free PACER access. The pilot project, which will last up to two years, is part of the Federal Judiciary's continuing effort to expand public access to court records. PACER allows users to obtain case and docket information from Federal Appellate, District and Bankruptcy courts, and the U.S. Party/Case Index via the Internet. Information such as listings of parties and participants in cases, chronologies case events, judgments and Appellate court opinions, and imaged copies of documents are accessible using this service. PACER normally carries an eight-cents-per-page access fee, which is waived for all users accessing PACER at libraries participating in the pilot project. Since November, PACER was used 126 times at SCPLL, 48 of which were first-time users. Meeting Room Rentals In fiscal year 2006-2007 we rented our meeting rooms approximately 32 times, earning $2,115. In fiscal year 2007-2008 we rented our meeting rooms approximately 43 times, earning $2,550. These numbers represent a 26% increase in meeting room rentals for the year, with an increase of 17% more fees collected. Resource Guides During the 2007-2008 fiscal year the Public Services Librarians created or substantially revised 15 resource guides. During the fiscal year patrons took 3275 of these guides from the information kiosk in the library. This number does not include the guides that were distributed at classes, orientation tours, and off-site presentations. The guides are also one of the most popular items available on our website. Our resource guides on Deeds, Family Law, Mechanics’ Liens, Landlord-Tenant Law, and Creating Pleadings are consistently ranked in SCPLL’s most-frequently accessed “Top 20” website pages. The Criminal Law Resource Guide and the Relief from Defaults Resource Guide are new additions to the top twenty list for this fiscal year. Guides 30 developed or revised this fiscal year include: California Legislative Analysis California Tax Law Criminal Law Elder Law Expert Witnesses Federal Income Tax Law Foreclosure Homesteads Legal Referral List Living Wills Practice Guides Relief from Defaults Responding to a Lawsuit Termination of Parental Rights Workers Compensation Kate Fitz Robyn Moltzen Mareth Wilson Mareth Wilson Mary Pinard Robyn Moltzen Kelly Browne Mary Pinard Mary Pinard Mareth Wilson Mary Pinard Mary Pinard Mary Pinard Mareth Wilson Kate Fitz Websites to Bookmark Many resources, such as public databases or administrative opinions, are available only through the Internet. While these resources can be, and often are, included in our online catalog, patrons browsing the stacks for information on a particular topic will not be able to find them. Kate Fitz developed a template for creating and printing SCPLLbranded bookmarks that list topically relevant websites. These bookmarks are displayed in Bookmark holders affixed to library shelves alongside books on the same topic. Patrons may take the bookmarks with them for future reference. As of the end of the 2007-2008 fiscal year, 320 “Web Sites to Bookmark” have been distributed: Administrative Decisions on Web Business Startup – Cal. Law Business Startup – Self-Help Rm. Consumer Rights Criminal Defense Informacion y formularios Living Wills Mechanics Liens 31 25 32 25 47 9 13 36 31 Patent Self-Help Tribal Law 11 85 6 Total: 320 The “What’s Up?” Project Law library patrons are generally most familiar with the first floor California law sections. Some of these patrons are unaware that there is a second floor of the library, and that the upstairs General Collection contains vital, core legal research materials and litigation manuals with potential application to questions they have. To alert patrons to second floor, comprehensive sources such as Bender’s Forms of Discovery, Causes of Action, West’s Legal Forms, and specialized texts like Model Interrogatories and the Rutter Group’s new California Bankruptcy Practice manual, Mareth Wilson initiated the “What’s Up?” project. Unobtrusive, movable plastic label holders clip onto the front edge of first floor shelves that house materials on subjects that patrons frequently consult. The labels refer patrons to the second floor sources on those subjects. This is one more way that the librarians can facilitate patrons' understanding of the law library's collections. Traffic Motion Form Since the library began tracking use of the Traffic Motion Form at the Branch location inside the Family Relations Courthouse in October 2007, library staff has individually handed out 2821 forms to patrons throughout the fiscal year. The majority of these patrons have been directly referred to the library by the traffic court at Carol Miller Justice Center. This number does not include those who received the form at the Main location or those who accessed the Traffic Motion Form from the law library website. COMMUNICATION Website The law library’s website is often a patron’s first exposure to the library. All of the law 32 library’s advertisements, handouts, and other marketing tools direct patrons to the website for additional information. The website is a virtual branch of the law library. Website Enhancements SCPLL continued to improve e-commerce capabilities by offering classes on our website that can be purchased and downloaded by users for viewing at the users convenience. The Web team coordinated with the Training Coordinator, PayPal, and GoDaddy on this effort. This feature is prominently displayed on the SCPLL home page. Here is a direct link to the video catalog http://www.saclaw.org/videoList.aspx . A “News & Events” section was created to be a permanent part of the library’s home page. The library uses this valuable section to distribute information, market upcoming library events, and to alert patrons of holiday closures, and current awareness items. Announcements included: the library’s participation in the Pacific Rim Festival, Fix-I5 construction information, Holiday Closures, and the Everyday Law articles that appear in the Sacramento Superior Court newsletters http://www.saclaw.org/index.aspx . In November 2007, the Web team updated the online resources page from a threecolumn format to a two-column format therefore making it easier for patrons to read. This was an overall visual improvement of the section http://www.saclaw.org/pages/online-resources.aspx . Effective January 1, 2008, the California certificate of acknowledgment by notaries was changed, and therefore many forms listed on the SCPLL website needed to be updated. The Webteam updated all of the forms affected by this change http://www.saclaw.org/pages/forms-page.aspx . New Website Feature SCPLL updated the website to market the library’s Interlibrary Loan capabilities http://www.saclaw.org/pages/interlibrary-loan.aspx. This included creating an online, interactive, Interlibrary Loan entry form to be used by SCPLL staff when processing a “Borrowing” request http://www.saclaw.org/illLendToOtherLibraries.aspx and an online, interactive Interlibrary Loan entry form to be used by SCPLL staff and outside libraries when processing a “Lending” request http://www.saclaw.org/illBorrowFromOtherLibraries.aspx . The ILL entry forms enable the required information to be gathered in consistent manner, provide outside users an easy and convenient method to request materials, 33 and will help Public Services gather useful statistics regarding the ILL service. This new service debuted in its final form in May 2008. Webteam Procedures SCPLL’s newly updated website and use of the web management system SIteDrive prompted a need for a complete revision of internal procedures for the Webteam. New procedures developed and written included: How To Add A Page, How To Update A Page, How To Delete A Page, New Titles Procedure, and How To Edit and Update HomePage Items. The Webteam will continue to develop procedures in the coming fiscal year. Donation Efforts through our Website Last year with the re-design of the website a page was created with information about donating to the library through the Nolo Press Matching Funds Program. http://www.saclaw.lib.ca.us/pages/library-donations.aspx . A generous patron, Robert Cloud, graciously donated $40.00 and with the Nolo Match the law library was able to spend $80.00 at Nolo Press for the benefit of patrons. Webteam Goals for the Coming Year E-Commerce Capabilities SCPLL will continue to develop e-commerce capabilities for the website. For example to encourage further donations, SCPLL began investigating adding a new feature to the existing website that would allow patrons to provide donations to the library using a credit card. Issues involved include creating an interactive form, coordinating with PayPal, and creating an automatically generated thank you letter to the patron by email. Majority of the work for this project was completed fiscal year 2007-2008; however, the project will not be finalized until fiscal year 2008-2009. Another example of developing e-commerce capabilities includes the goal of developing podcasts. At completion of this goal, patrons will be able to purchase and view class podcasts. Public Services staff could also use the podcast technology to present informational podcasts on a variety of legal topics. Intranet Re-Design Currently the existing intranet is useful, but not utilized by all staff. This fiscal year, an Intranet Subteam was created to lead the Intranet re-design project. The team will survey staff about current aspects of the Intranet that are utilized, which aspects do not work well, and which aspects they would like to see changed. The Intranet 34 Subteam will also study past-use statistics in creating the new Intranet interface and overall design scheme. This project will be completed in fiscal year 2008-2009. Website Data Table 1: Page Hits Detail Monthly Activity Visits Page Views All Humans Spiders Humans Spiders Bandwidth July 2007 25339 2315 71117 14958 2,361.17 MB August 2007 34350 3027 94113 15599 3,014.02 MB September 2007 29684 2295 80168 12298 2,491.01 MB October 2007 194* 25 662 264 November 2007 25116 2623 66183 15948 2,187.43 MB December 2007 22451 2696 57893 15349 2,056.58 MB January 2008 5048 923 24626 4687 0.00 MB February 2008 16062 3253 76415 16104 0.00 MB March 2008 18299 3368 93658 19145 0.00 MB April 2008 19732 3418 99832 24168 0.00 MB May 2008 31217 3304 89320 21204 2,305.26 MB June 2008 37144 3530 93473 18780 3,044.62 MB Total 264636 31407 847460 182158 17,481.70 MB Maximum 37144 3530 99832 24168 3,044.62 MB Minimum 194 25 662 264 35 21.61 MB 0.00 MB Average 22053 2617 70622 15180 1,456.81 MB *SCPLL web server log files were likely corrupted and Oct 07 statistics were not recorded and are not complete Spiders Automated crawler or spider that visited the web site for routine indexing. Bandwidth The measure of the traffic (in kilobytes, megabytes or gigabytes of data) transmitted from our web site to user computers. The increased number in the bandwidth column supports that our redesigned website has enhanced dynamic content. Visits Number of visits, sometimes called client sessions, by visitors in the period. During a visit, a user requests one or more files from the web server. Website Visits per Month 40000 35000 30000 25000 20000 15000 10000 5000 0 * Jul- Aug- Sep- Oct 07 07 07 07 Nov- Dec- Jan- Feb- Mar- Apr- May- Jun08 08 08 07 07 08 08 08 *SCPLL web server log files were likely corrupted and Oct 07 statistics were not recorded and are not complete Top 20 Website Pages July 1, 2007 – June 30, 2008 Comparison of Top 20 Website Pages 36 The Legal Research Guides, particularly the guides that cover the topics Deeds, Family Law, Landlord-Tenant, and Mechanics Liens, continue to be popular, appearing in the “Top Twenty” web pages accessed in fiscal year 2007-2008. The Criminal Law Research Guide and Relief from Defaults Research Guide are new additions to the top twenty list for this fiscal year. The Contact Us page continues to move up the list. This is evident in the growing number of email reference questions that the library receives through the use of the contact us form. Also notable is the appearance of a form that we uploaded onto our website in the Top Twenty list the Claim of Mechanics Lien. The Forms page continues to increase in popularity and more forms will be added in the next fiscal year. Table 2 - Detailed Page Hits Rank Page Page Views Entry Page Exit Page 1 index.aspx 60689 36846 25198 2 favicon.ico 37624 10942 17409 3 search.aspx 19559 286 2347 4 pages/forms-page.aspx 17476 4318 3097 5 pages/mechanics-lien.aspx 17397 10666 8209 6 pages/onlineresources.aspx 15303 1727 1739 7 pages/deeds.aspx 13771 7255 6565 8 pages/probate.aspx 11302 5467 5611 9 pages/legal-researchguides.aspx 11127 3819 2777 10 classlist.aspx 11022 1161 1607 11 pages/criminal-law.aspx 10266 5015 5119 12 pages/landlord-tenant.aspx 9989 5534 5504 13 pages/family-law- 9250 2632 4478 37 Rank Page Page Views Entry Page Exit Page guide.aspx 14 pages/creatingpleadings.aspx 9152 4456 3942 15 pages/library-services.aspx 8743 715 1124 16 pages/collectionstools.aspx 7756 607 896 17 pages/respondinglawsuit.aspx 7398 4273 3852 18 contactus.aspx 6933 1031 765 19 pages/relief-fromdefault.aspx 6514 3650 3250 20 uploads/files/claimofmechanicslien_1.do c 5919 665 3405 Page Views Total number of times this particular page was viewed on our website. Entry Page Total number of visitors that entered our website on that specific page either by clicking on their bookmark, on a link provided by us, or by being directly referred to us by another website. Exit Page Total number of visitors who left the website at that specific page. Rank 1 index.aspx 38 Rank 2 favicon.ico Logo image embedded into the url address bar. Rank 3 search.aspx 39 Rank 4 pages/forms-page.aspx Rank 5 pages/mechanics-lien.aspx 40 Rank 6 pages/online-resources.aspx Rank 7 pages/deeds.aspx 41 Rank 8 pages/deeds.aspx Rank 9 pages/legal-research-guides.aspx 42 Rank 10 classlist.aspx Rank 11 pages/criminal-law.aspx 43 Rank 12 pages/landlord-tenant.aspx Rank 13 pages/family-law-guide.aspx 44 Rank 14 pages/creating-pleadings.aspx Rank 15 pages/library-services.aspx 45 Rank 16 pages/collections-tools.aspx Rank 17 pages/responding-lawsuit.aspx 46 Rank 18 contactus.aspx Rank 19 pages/relief-from-default.aspx 47 Rank 20 Uploads/files/forms/ClaimOfMechanicsLien_1.doc Listserv The law library’s listserv pushes law library-related information to subscribers’ email 48 accounts. Membership is voluntary on an opt-in basis. Anyone wishing to receive current information about our classes, services or events can join from our website at http://www.saclaw.lib.ca.us/pages/electronic-mailing-list.aspx. Approximately six to eight email messages are sent out per month. To date there are over 1300 subscribers. 314 patrons asked to become members of the listserv this fiscal year. We subscribe to a listserv utility to enhance our email marking efforts - Constant Contact (www.constantcontact.com). This service allows us to target and segment our marketing campaigns while tracking our success in reaching customers. Optimizing the website’s email marketing allows SCPLL to evaluate and improve classes and help build a stronger relationship with individuals or audience segments. Tracking Report Class Flyer Statistics Here by month are the numbers of marketing emails that went out FY 2007/2008: July August 0 5 January 4 February 6 49 September October November December 10 14 7 4 March April May June 12 10 8 0 Display Team The Law Library has three display cases on the first floor. Each month or two eyecatching new displays are created using images, materials from the collection, and “props” the Display team creates or brings in from home. Led by Natalie Head, the SCPLL Display Team created over thirteen Library Displays on a variety of subjects in the 2007-2008 fiscal year, including: The California State Bar Association’s “Get the Legal Facts of Life” brochure series. Election Law. Foreclosure. How to Read Citations. I-5 Construction. Journalism issues. Law Day. National Library Week. New Books at SCPLL. New Class schedules. New Laws in 2008. Pool Safety. Restaurant Law. Patrons find the displays informative and entertaining. Staff receive positive feedback on these displays. IN-HOUSE SUPPORT SERVICES The Support Services Team performs assignments in the three primary areas: 1) Information Technology (IT) operations supporting the Main and Branch Library 50 computer, software and Local Area Network (LAN) functions, 2) Technical Services (TS) responsibilities encompassing the ordering, receiving, claiming, cataloging, classifying, processing, weeding and maintaining the Library’s various print, audiovisual, online and digital collections, and 3) managing most law library services for the Sacramento Superior Court (Court) via a Memorandum of Understanding (MOU). The Support Services Team Leader, Jean Willis, directly supervises two IT Systems Administrators (Nick Racic and Ayalew Getahun); two full-time personnel in TS (Michael Daubenmire, Cataloger and Becca Pascoe, Library Assistant); and two full time staff providing library services for the Court (Ruth Gervais, Court Services Librarian and Neil Murphy, Law Library Clerk). The Team Leader coordinates the efforts of a variety of Administrative Team, Public Services Team and temporary staff who routinely contribute to TS and Court Library collection maintenance procedures. Information Technology Activities Over the past fiscal year the IT Team has successfully implemented the following major projects: • • • • Ongoing upgrading of approximately 5 staff PCs per year Updating and replacing several routers and switches on Main and Branch LANs Upgrading the Library’s Email spam filtering system Upgrading the Library’s tape backup system, which backs up all services on the Library’s four LANs • • • • Documenting all hardware, software and maintenance contracts Documenting and updating many technology procedures Hiring and training a new Systems Administrator Significant development and assistance with implementation of extended ecommerce on the Library’s website by offering MCLE videos for sale The Sacramento County Public Law Library (SCPLL) is an independent local district government, and as such, the Library employs its own IT staff. Our IT systems analysts perform customary IT duties, as well as managing in-house Help Desk duties. SCPLL utilizes an automated trouble ticket software system called FootPrints, whereby library staff can submit online service requests for assistance with a variety of issues and problems that crop up with IT equipment and software. IT staff also support SCPLL’s main integrated library system (ILS) database, Horizon. 51 Horizon is mission-critical. The hub of Horizon is our online catalog, which is integrated with a variety of modules enabling staff to order, receive and catalog new materials, pay for materials, circulate materials to patrons, and provide customers with the capability to search our WebPac either on the Internet at our website, http://www.saclaw.org or via PCs in the Library. One of SCPLL’s systems analysts performs the role of System Administrator for Horizon and writes SQL scripts for staff extract needed reports from the Horizon. Staff can also submit Help Desk tickets for Horizon-related issues in the FootPrints trouble ticket system. IT Activities: Responses to HelpDesk Tickets Assistance with Computers/Software FY 07/08 FY 06/07 Assistance with Horizon Database 0 20 40 60 80 100 120 140 160 180 Number of Requests Technical Support Activities TS staff play a critical role in supporting and ensuring the Library’s usefulness to our patrons by ordering, receiving, cataloging, maintaining and updating the Law Library’s print and other collections. This year the TS Team reorganized assignments to streamline work-flow in response to increasing library work demands from the Court resulting in reduced staff time available to handle duties for the Library. The Assistant Director takes a lead role in purchasing and processing invoices for payment within the Acquisitions module of the Horizon system, although both the Cataloger and Library Assistant assist with aspects of this process. TS staff ensure that new titles are ordered and received in a timely fashion, as well as claiming them when they do not arrive, and then ensure that 52 invoices are processed for payment correctly and quickly. Technical Services Activities: Acquisitions Procedures Pay Invoices Cancel Approval to Pay Invoice Approve Invoice to Pay Return Materials FY 07/08 FY 06/07 FY 05/06 Receive Materials Claim Orders Not Received Place New Order 0 1,000 2,000 3,000 4,000 5,000 6,000 7,000 8,000 9,000 10,000 Numbers of Items Processed TS staff acquire new materials in response to requests from the Collection Development Team and from Judicial Services personnel at the Court. For a variety of reasons, there is not a one-to-one correspondence between Purchase Requests and the creation of new Purchase Orders in the Horizon system. However, it is interesting to note statistics for the past several years: Purchase Requests from Collection Development Team Selector FY 06/07 FY 07/08 CH 3 0 JW 43 41 KB 64 41 KF 53 60 MP 5 14 MW 21 41 RMM 23 91 Total 212 288 Annual New Title Purchase Orders Created Fiscal Year Library Court FY 2003/2004 302 17 53 FY 2004/2005 330 78 FY 2005/2006 311 60 FY 2006/2007 304 38 FY 2007/2008 301 51 The statistics indicate a trend towards a similar annual workload in terms of acquiring new materials, although our Serials statistics, below, indicate a growing number of print services that must be checked into Horizon and manually updated every year. TS staff have been streamlining the purchase order creation process when ordering new titles. This has resulted in creating less purchase orders, although the number of new titles ordered and cataloged annually has remained fairly static over the past five years or so. This is one example of streamlining tasks to increase efficiency. TS staff ensure that the many ongoing serials updates are received and paid for accurately, which requires significant time interacting and negotiating with vendors. These tasks are performed both for the Law Library, and, under contract, for the Court. As the law constantly changes, legal publishers update their works to ensure access to the most current information. TS staff are responsible for entering all new updates into our Horizon ILS Serials Module both to ensure that we have received everything in order, as well as to claim missing materials. Serials are received, tracked and updated separately for the Library’s Main and Branch locations and for the Court: Technical Services Activities: Number of Serial Copies Received & Updated Annually 2500 Thousands 2000 1500 1000 500 Main Library Copies Branch Copies 0 Court Titles FY 05/06 FY 06/07 FY 07/08 54 Serials are tracked differently for the Court in Horizon than for the Library locations. Library statistics reflect the total number of serial copies held by the Library. Court statistics reflect only the number of serial titles owned by the Court. In most cases, the Court owns many copies of each of the serial titles. The number of copies more accurately represents the amount of work involved to maintain the collections. Over the past five years the Court has increased the numbers of serials held in their over 82 collections. This has resulted in Law Library staff spending increased time maintaining these collections causing a shift in workflow for the TS Team. Now TS personnel either work almost full-time either for the Court or for the Library. We have found that this arrangement maximizes productivity and accuracy. Binding periodicals is another task associated with maintaining a subsection of the serials owned by the Library. Periodicals represent a type of serial. In general, periodicals are most like a magazine subscription; in a law library periodicals usually are journals and law reviews from law schools, bar associations and other legal organizations. The law library does not bind all periodical titles, but the following chart tabulates the number of periodical volumes bound over the past ten years: 55 Technical Services Activities: Periodicals Bound Annually 300 253 250 236 225 200 197 186 172 150 150 148 136 125 102 100 50 0 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 Over the past decade the law library has bound an average of 193 periodical volumes each year, costing approximately $3000 in binding charges. Technical services staff must pull and prepare periodicals prior to binding, including tracking data in the Horizon database. Upon return from the bindery, staff must receive and prepare bound volumes for the shelves. Annually, some bound and unbound periodicals are discarded from our collection due to space constraints. The Collection Development Team plans to review our periodicals collection during fiscal year 2008/2009 with an eye to possibly reducing the numbers of periodicals collected in print. Many of our print periodical titles are now available in one or more databases that our patrons can access in-house. TS has often relied on temporary staff during periods of high volume workload. During fiscal year 2007/2008, filing service personnel worked 253 hours or 32 days in TS. Another temporary staff worked 40 hours or 5 days. SCPLL is fortunate to have a volunteer, Joanna Luce, who has worked the equivalent of 6 days per year for the past three fiscal years, which maximized TS staff time and saved money. Temporary staff file loose-leaf services, install new pocket parts and handle a variety of other collection maintenance services. Reliance on temporary staff increased significantly in fiscal year 2007/2008 due mainly to the increasing Court library workload. 56 Many titles in the SCPLL and the Court Library systems are ongoing subscriptions or standing orders initially purchased years ago. This year over 500 new titles were acquired for SCPLL and the Court, and these are cataloged by our Cataloger in the OCLC shared bibliographic utility. The catalog or bibliographic (bib) record is the key database record in the Horizon ILS; bib records created in OCLC are downloaded into Horizon. Without this record in place, the item cannot be circulated to our patrons. In addition to creating bib records for new titles, TS staff also create Item records for each volume in a set. Many legal titles are issued in multi-volume sets; in addition, SCPLL often purchases multiple copies of individual titles. Items represent every discrete volume that exists in SCPLL or the Court. Part of the cataloging procedure is to create the appropriate number of copies and items for each new Title purchased. The converse side of the Cataloging process is the deselection of materials that are weeded and discarded from the Library’s and the Court’s collections. Materials are discarded mainly because they are outdated and have been replaced by a newer edition. The following graph highlights the range of Cataloging tasks: Technical Services Activities: Cataloging Procedures 7000 6000 Numbers 5000 4000 FY 05/06 FY 06/07 FY 07/08 3000 2000 1000 0 New Titles Acquired & Cataloged Old Titles Discarded & Deleted from OPAC/OCLC New Items/Vols Added to Collection 57 Old Items/Vols Discarded from Collection Although the numbers of newly created and discarded items has been decreasing over the past three fiscal years, the number of newly cataloged titles (some purchased and some acquired for free, such as through federal and state documents depository programs) has been increasing. The creation of catalog records, as opposed to item records, is much more time-consuming and governed by the Anglo-American Cataloging Rules (AACR2). This trend is indicative of a need for the Cataloger to spend more time cataloging new materials in the OCLC utility. SCPLL cross trains staff so that we have full coverage of duties. Technical Services staff are trained on Circulation Desk duties, and two TS staff members are trained to handle Reference Desk duties. A Public Services Library Assistant routinely prepares and shelves new library materials after they are checked into Horizon and cataloged, and the Security Guard updates loose-leaf services, installs tattle tapes in new materials and de-accessions materials so that they can be recycled for repurchase to America’s Legal Book Store. Like the IT staff, Technical Service staff also respond to Help Desk tickets submitted by other SCPLL staff in the FootPrints Help Desk software system. Technical Services Activities: Responses to Trouble Tickets from Other Staff 60 Number of Ticket Requests 50 40 30 FY 06/07 = 167 FY 07/08 = 211 20 10 0 k s rs tle es de oo ou Ti de ng co r a in ne tB of a h a s B l g B s l C / u e w in Lo at els sif e isc iss Ne St as ab ac M M n l l i c L p r C a e ain bt Ci & Re ac O bt ge pl O log n e a t a R Ca Ch Category of Request s ge Pa 58 Help Desk tickets vary widely in terms of the level of complexity to resolve the issue and the time taken to complete the ticket successfully. For example, replacing missing labels and barcodes usually takes five minutes or less and is very easy. Some of the cataloging requests, on the other hand, have taken well over 30 hours to finish due to the number of bib records, and associated tasks, to catalog, update or change. Like their IT counterparts, TS staff have completed major projects over the past two fiscal years in addition to ongoing daily work assignments: • • • • • • • Successful migration from the RLIN cataloging utility to OCLC Creation of Constant Data templates used for cataloging on OCLC Continuing to update and streamline internal TS procedures Cross training staff on various aspects of each other’s positions Hiring and training a new Law Library Clerk Hiring and training a new Court Services Librarian Enhancing and improving patron access to the Library’s online catalog by adding Tables of Contents and other added entries to bib records Sacramento Superior Court Law Library System SCPLL is under contract to the Sacramento Superior Court to perform an increasing range and amount of law library assignments for the judges and court officials. This contract was initiated over 20 years ago, when SCPLL was housed in the basement of the Downtown Courthouse and the Court only had two locations to support. The original contract mainly involved updating a range of loose-leaf services for the judges. Over the intervening years, the Court has grown substantially and now is housed in eight locations throughout the county; the number of locations is expected to increase over the next several years along with the assignment of at least 16 new judicial positions. Tasks include such activities as continuously updating inventories of materials in all locations, assisting judges to move departments, and purchasing and claiming many new items. In Fiscal Year 2005-2006, the Court required SCPLL to begin tracking our time using TimeLogger software, which also provides statistics. The following chart shows the total amount of time worked by SCPLL staff for the Court over the past three fiscal 59 years. Total time spent by all staff working for the Courts is equivalent to one staff person working 273 days for the Superior Court in FY 2005-2006, 199 days in FY 2006-2007, and 295 days in FY 2007-2008. Superior Court Law Library: Total SCPLL Staff Hours Worked on All Court Duties 2500 Number of Hours Worked 2000 1500 FY 2005 - 2006 1000 FY 2006 - 2007 FY 2007 - 2008 500 0 JW BP/WO MD JG/NM Annual Hours Worked by Staff DO/JR Total Hours Worked by All Staff Each FY Law Library staff track and bill time that they work on court assignments every day. TimeLogger permits billing per “Activity.” Law Library staff have chosen several Activity categories, including delivery of materials to departments, annual book order tasks (i.e., ordering, receiving, delivering), processing received materials (e.g., checking into Horizon database, creating labels if needed, and date stamps, etc), and filing looseleaf services, etc. Law Library staff accurately track all time worked for the court, but there are some discrepancies in the assignment of the TimeLogger “Activity” for any day’s workload. Hence, this chart provides an accurate total amount of law library staff time worked at the Court, but provides only a sample of some of the Activities for which staff track their time. The activities listed here are the more common activities for which law library staff bill their time. 60 Superior Court Law Library: SCPLL Staff Hours & Assignments 2500 2000 1500 Hours FY 05/06 FY 06/07 FY 07/08 1000 500 0 Annual West CA Code Updating LooseLeaf Filing, pocket parts, etc. Judge Move Assistance Delivery of Materials to Depts Annual Book Order (order, receive, deliver) Processing materials received Total Hours Worked Annually Staff Hours Worked per Type of Task & Annual Total Hours The court tasks require more supervisory time to manage a growing and increasingly complex law library system. This is very different from the duties the law library performed for the Court even four or five years ago. This highlights the Court’s current need for more on-site, hands-on professional law library management support, rather than the previous need for more clerical work, such as updating loose-leaf services. 61 SCPLL STAFF Staff Roster SACRAMENTO COUNTY PUBLIC LAW LIBRARY STAFF ROSTER 2007-2008 Position Name Employment Date Director Coral Henning July 1996 Office Manager Dianne O'Neil Aug 1979 - June 1980 Aug 1981 - Sept 1987 May 1992 - March 2008 Office Manager Janet Rollins Sept 2007 Training Coordinator Nora Quartuccio Dec 2005 Security Guard Terrence Watson Oct 2007 Kelly Browne Nov 2004 Mareth Wilson Robyn Moltzen Mary Pinard Catherine Fitz Dec 2000 Apr 2001 Sept 2002 Feb 2006 Wayne Owen Natalie Head Ryan Nagle Nov 1987 June 2005 Sept 2007 Public Services Assistant Director Librarians Library Assistants Student Clerk Helen Ith Mar 2004 Jean Willis Jan 2005 Ruth Gervais May 2008 Michael Daubenmire Becca Pascoe Mar 2002 Jun 2001 Neil Murphy May 2008 Support Services Assistant Director Court Services Librarian Library Assistants Library Clerk/Court Delivery Clerk Systems Walter Pierson Nick Racic Ayalew Getahun 62 Sept 1999 - Dec 2007 Aug 2001 Nov 2007 Staff Updates Wayne Owen was honored for 20 years of service to the library in October 2007. Ryan Nagle joined staff permanently September 24, 2007. Ryan had been working as a temp to hire since June 1, 2007. The law library hired a Court Services Librarian in May of 2008, Ruth Gervias who is taking the lead on the Court MOU. Ayalew Getahun was hired as a Systems Administrator and started in November 2007. Neil Murphy was hired in May 2008 as a Law Library Clerk to work mainly on the Court MOU. INTERLIBRARY LOAN/DOCUMENT DELIVERY Interlibrary Loan (ILL) allows a patron of one library to borrow books and other material owned by another library. For a small fee, a library that has an item will loan it, and transport the item to the requestor's library to be checked out to the requestor. Each resource that is quickly borrowed or loaned represents another satisfied patron; one that SCPLL, or another library, could have lost. Without ILL, if a SCPLL patron located an item he or she wanted, but SCPLL did not own the desired material, the patron would have to travel to whichever library owned the material and apply for a local library card (if eligible). One of the Public Services Team’s major goals for the 2007-2008 fiscal year was to develop an Online ILL system which would provide remote users with an easy and convenient method to request materials, enable necessary information to be gathered in consistent manner, and gather useful statistics regarding the ILL service. Working with the Web Team, Public Services Team members created an online, interactive, Interlibrary Loan entry form to be used by SCPLL patrons and staff when processing a “Borrowing” request http://www.saclaw.org/illLendToOtherLibraries.aspx and an online, interactive, Interlibrary Loan entry form to be used by SCPLL staff and outside libraries when processing a “Lending” request http://www.saclaw.org/illBorrowFromOtherLibraries.aspx . 63 These new forms debuted in May 2008. In addition, SCPLL licensed the WorldCat Resource Sharing Online ILL service, which allows SCPLL patrons access to over 1 billion individual items held by participating libraries, and allows us to borrow a particular book with the touch of a button. In the 2007-2008 fiscal year we loaned 284 items to other libraries including 26 document deliveries. CIRCULATION STATISTICS Last fiscal year (2006-2007) we checked out 7,124 items. This fiscal year (2007-2008), we checked out 8,670 items, an increase of 18%. In the last fiscal year we added 231 new borrowers. In this current fiscal year the number rose to 308, reflecting an increase of 25%. We currently have 2251 registered borrowers. Fifty-five borrowers registered at the Branch Library, and 2,196 registered at our Main Library. Due to a concentrated educational campaign by our circulation staff, renewals via our Online Public Access Catalog increased by 109% over the prior year. Online renewal currently accounts for 29% of our total renewals. Total checkouts are as follows: Main Library Checkouts = 7710 Renewals, phone and in person = 4861 Branch Library Checkouts = 960 items Renewals, phone and in person = 401 Renewals via OPAC = 207 64 Combined Statistics for Both Locations Checkouts = 8670 Renewals, phone and in person = 5262 Renewals via OPAC = 2170 Circulation Statistics by Borrower Class SCPLL has two Borrowing Programs: “Regular” Sacramento County Attorney borrowers who do not have to put down a deposit in order to borrow material, and Sacramento County Resident Deposit Patrons, who must make a deposit in order to borrow material. The Sacramento County Resident Deposit Program has two divisions. Long-Term Deposit Patrons (SRLT) must put down a $200 deposit for the privilege of holding a library card that allows them to check out material. Single-Item Deposit patrons (SIDP) must make a cash deposit in exchange for one item at a time. Single Item Deposit Patrons are not issued library cards, but are given their cash back when they return the material. At the end of the 2007-2008 fiscal year SCPLL had 135 Sacramento Resident Long Term borrowers, making up 6% of our total patron count and accounting for 7.1 % of our circulation. Number of items checked out by SRLT Branch 44 Main 1167 PROFESSIONAL ACTIVITIES Professional Development Law Library staff members are involved in a variety of professional organizations, including the American Association of Law Libraries (AALL), the Northern California Association of Law Libraries (NOCALL), the Council on Library/Media Technicians (COLT), and the California Library Association (CLA). Involvement in these professional organizations allows staff members to attend conferences, workshops and other educational programs, where they are able to learn about trends and topics 65 in the law library field and improve their skills. Through professional organizations, library staff are able to create professional relationships with fellow law librarians and share ideas about ways to better serve library patrons. • Kate Fitz was appointed webmaster for AALL’s State, County, and Court Law Librarians Special Interest Section in July 2007. The SCCLL’s website had recently been revamped, and Kate cleaned up and standardized the pages. She also updated the existing content, uploaded new content, and added new functions such as a search bar and an RSS newsfeed. As webmaster, she was part of the SCCLL’s Technology Committee and participated in its meetings and planning sessions. • Kate Fitz also spoke on a panel entitled “Second Life Smorgasbord” with panelists from other special libraries at the 2007 Internet Librarian conference. Kate presented an overview of legal activity in Second Life and discussed her own project, a law collection in the “Second Life Library 2.0” project started by the Alliance Library System of Illinois. • Kate also received a grant from the AALL’s continuing education division to create and run a summer-long “virtual workshop” for law librarians interested in exploring Second Life. The grant money paid for the rental of space, incidental expenses, and programming services, as well as two webcasts, one introducing the workshop and one reporting on the program after it ended. The initial webcast was viewed by about 70 law librarians in April 2007; about 65 librarians have participated in some way in the summer workshop to date. • Kelly Browne was active in AALL and other professional organizations in fiscal year 2007-2008 as well, serving on the AALL Annual Meeting Program Selection Committee for the 2008 Annual Meeting in Portland, as VicePresident/President-Elect of the Northern California Association of Law Libraries (NOCALL), Chair of the AALL State, Court, and County Law Libraries Special Interest Section (SCCLL-SIS) Education Committee, and member of the California Library Association Legislative Committee. • Robyn Moltzen attended the AALL Conference held in New Orleans from July 13th – July 18th 2007. This was her first time attending this annual conference. Robyn had the opportunity to attend CONELL, the AALL Conference of Newer Law Librarians, which not only provides an excellent introduction to the AALL 66 conference, but to the professional association in general. • As part of her participation in NOCALL, Robyn Moltzen coordinated the exhibitors for the NOCALL Spring Meeting that was held in Napa in 2008. This included recruiting new vendors, working with past vendors, collecting fees, coordinating with the hotel to ensure vendor needs were met, and facilitating every aspect of the vendor’s exhibits during the NOCALL meeting. This task always presents an exciting challenge but Robyn was up to the task ensuring a successful meeting for the vendors. • Robyn Moltzen officially joined the NOCALL Placement Committee. Her primary duty is to post job postings from throughout California onto the San Jose State University job board. The goal of this task is to provide students studying the field of Library Science with exposure to the rewarding career of law librarianship. • Natalie Head attended the America Library Association’s Annual Conference in Anaheim, CA, Saturday and Sunday, June 28-29, 2008. As a member of the Library Support Staff Issues Round Table, Natalie was invited to attend the 2008 Empowerment Conference for Library Support Staff held during the Conference. • Mary Pinard served as the NOCALL Newsletter Editor. Mary also attended the California Library Association’s Annual Conference in Long Beach in October 2007. • Mareth Wilson served as NOCALL Public Access Committee Chair. Mareth also submitted two program proposals to the California Library Association for its 2008 Annual Meeting, one on “Lawyers in the Library,” and another on public library legal collection development. • Coral Henning was part of a panel at the American Association of Law Libraries meeting in New Orleans. The topic was networking: Pleased to Meet You: Making Connections that Count. • Coral Henning served as President of the Northern California Association of Law Libraries. www.nocall.org 67 • Coral Henning continues to serve as President of the Council of California Law Libraries. www.cccll.org • Coral Henning is the President of the Sacramento Law Foundation; the charitable arm of the Sacramento County Bar Association. • Coral Henning is the law library liaison to the California State Bar’s Law Practice Management Section. • Coral Henning serves on the Self Represented Litigant’s Network of AALL. • Coral Henning is on the Steering committee for the Mountain Valley Library Association. • Jean Willis, Assistant Director for Support Services, Jean served as the Secretary-Treasurer of the Computer Services Special Interest Section (CSSIS) of AALL. In this role, Jean was responsible for managing the annual online election of officers and also served on the Bylaws and Programs Subcommittees. Jean helped with the set up and management of several programs offered by the CS-SIS at the AALL Annual Meeting and Conference in New Orleans, LA in July 2007. • Jean Willis is a member of NOCALL and SANDALL, the San Diego Association of Law Libraries as well as the California Library Association. • Jean contributed a photo of SCPLL, which was published in the February 2008, AALL Spectrum as part of their “Views from You” series. • Jean created a FLICKR photostream of SCPLL, which is updated periodically to promote the law library and our outreach activities. To date, this site has had 407 views and several users have linked as “friends”. • Michael Daubenmire, Cataloger, is completing a Library Masters degree at the University of Washington in Seattle. Michael is also a student member of several professional library associations and has begun volunteering for some committee work in the Technical Services Special Interest Section (TS-SIS) of AALL. 68 • Ruth Gervais, Court Services Librarian, is a new hire at SCPLL. Ruth also belongs to several professional library associations, including AALL and the Northern CA Association of Law Libraries (NOCALL). • Systems Administrators, Nick Racic and Ayalew Getahun, actively seek professional training and development especially with new and developing technologies. During FY 07/08 Nick took a number of SQL and .NET programming classes, which are important both in terms of supporting SCPLL’s webpage development and for Horizon systems administration. 69 APPENDIX A Fund Condition - Main Library SACRAMENTO COUNTY PUBLIC LAW LIBRARY FUND CONDITION FUND CENTER 3933939 Main Library Final, 2008 Year Expended 100% INCOME CURRENT MONTH PRIOR TOTAL TOTAL YTD 112,740.00 154,296.00 267,036.00 107% 959599 MISC PROGRAMS 0.00 9,755.74 9,755.74 0% 969614 COURT FILING FEES 0.00 3,953,736.22 3,953,736.22 211% 2,078,736.22 1,875,000.00 96963313 MISCELLANEOUS OTHER FEES 0.00 0.00 0.00 0% 0.00 0.00 969638 LIBRARY SERVICES PHOTOCOPIES BOOK FINES DOCUMENT DELIVERY OTHER FEE SERVICES/DISK., PRINTING VENDOR REFUNDS USED PROPERTY SALE LEXISNEXIS MEMBERSHIP GROUP TOTAL LIBRARY SERVICES 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 4,964.04 9,804.26 430.97 6,270.95 1,606.17 392.50 1,500.00 24,968.89 4,964.04 9,804.26 430.97 6,270.95 1,606.17 392.50 1,500.00 24,968.89 71% 98% 144% 125% 0% 39% 0% 107% (2,035.96) (195.74) 130.97 1,270.95 1,606.17 (607.50) 1,500.00 1,668.89 7,000.00 10,000.00 300.00 5,000.00 0.00 1,000.00 0.00 23,300.00 969639 COURT MOU 50,082.10 67,124.88 117,206.98 123% 22,206.98 95,000.00 979730 DONATIONS 0.00 754.41 754.41 377% 554.41 200.00 162,822.10 4,210,636.14 4,373,458.24 194% 2,119,958.24 2,253,500.00 CURRENT MONTH 0.00 0.00 0.00 0.00 0.00 (1,596.00) PRIOR 'TOTAL 1,154,179.76 95,467.86 78,855.03 12,579.50 8,658.26 10,846.82 TOTAL YTD 1,154,179.76 95,467.86 78,855.03 12,579.50 8,658.26 9,250.82 PERCENT EXPENDED 90% 85% 96% 76% 85% 89% AVAILABLE BALANCE 122,394.38 16,441.48 3,375.92 3,980.50 1,481.38 1,102.18 BUDGET AMOUNT 1,276,574.14 111,909.34 82,230.95 16,560.00 10,139.64 10,353.00 (1,596.00) 1,360,587.23 1,358,991.23 148,775.84 1,507,767.07 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 2,284.75 244,250.14 9,866.97 213,690.88 2,337.15 160,022.88 1,501.82 22,764.73 2,284.75 244,250.14 9,866.97 213,690.88 2,337.15 160,022.88 1,501.82 22,764.73 114% 80% 51% 104% 33% 87% 25% 60% 0.00 656,719.32 656,719.32 0.85 0.00 0.00 0.00 0.00 0.00 0.00 0.00 116.41 0.00 0.00 0.00 0.00 0.00 0.00 616.00 0.00 0.00 0.00 0.00 0.00 0.00 117,586.70 24,639.74 16,788.70 0.00 6,763.16 3,935.00 7,729.00 14,462.89 478.67 0.00 0.00 280.00 0.00 0.00 10,220.82 14,878.20 0.00 1,034.42 0.00 0.00 115.77 117,586.70 24,639.74 16,788.70 0.00 6,763.16 3,935.00 7,729.00 14,579.30 478.67 0.00 0.00 280.00 0.00 0.00 10,836.82 14,878.20 0.00 1,034.42 0.00 0.00 115.77 73% 70% 68% 0% 69% 90% 98% 101% 34% 0% 0% 67% 0% 0% 62% 83% 0% 0% 0% 0% 0% 949410 INTEREST INCOME TOTAL INCOME EXPENSES 101110 101210 101220 101230 101240 101250 SALARIES RETIREMENT OASHI GROUP INSURANCE COMP INSURANCE SUI TOTAL PERSONNEL 202021 202022 202023 202024 202025 202026 202027 202028 BINDING STANDING ORDERS AUDIO-VIDEO CALR ACQ/CATALOGING TOOLS ANNUAL SUBSCRIPTIONS REPLACEMENTS NEW MONOGRAPHS TOTAL INFORMATION RESOURCES 202005 ADVERTISING 202029 BUS/CONFERENCE 202035 EDUCATION/TRAINING 202045 FREIGHT STORAGE 202051INSURANCE-LIABILITY 202053 INSUR.-BOND/GENERAL 202061 MEMBERSHIPS 202076 OFFICE SUPPLIES 202085 PRINTING 202111 BUILDING MAINT. SERVICE 202112 BUILDING MAINT. SUPPLIES 202171 OUTSIDE STORAGE 202197 TELEPHONE 202199 TELEPHONE INSTALLATION 202261 EQUIP MAINTENANCE 202262 OFFICE EQUIPMENT 202264 OFFICE EQUIP. MODULAR 202265 INVENTORIABLE EXPENSE 202275 RENTS/LEASES EQUIP. 202292 OTHER EQUIP. MAINTENANCE SUPPLIES 202313 UNIFORMS 70 PERCENT REALIZED 0.90 UNREALIZED 17,036.00 (244.26) (284.75) 61,799.86 9,603.03 (7,590.88) 4,832.85 24,747.12 4,588.18 15,285.27 112,980.68 44,013.30 10,520.26 7,795.30 0.00 3,014.34 429.80 126.00 (139.30) 921.33 0.00 0.00 140.00 0.00 0.00 6,607.88 3,141.97 0.00 0.00 0.00 0.00 54.23 ESTIMATED INCOME 250,000.00 10,000.00 2,000.00 306,050.00 19,470.00 206,100.00 7,170.00 184,770.00 6,090.00 38,050.00 769,700.00 161,600.00 35,160.00 24,584.00 0.00 9,777.50 4,364.80 7,855.00 14,440.00 1,400.00 0.00 0.00 420.00 0.00 0.00 17,444.70 18,020.17 0.00 0.00 0.00 0.00 170.00 202505 202551 202522 202571 202811 202812 202911 202912 202915 202917 202921 202922 202923 202925 202926 202928 202929 202934 202942 202962 202987 202989 303410 434303 797901 808040 ACCOUNTING SERVICES OTHER PROF. SERVICES TEMPORARY SERVICES SECURITY SERVICES DATA PROCESSING SVCS DATA PROCESSING SUP. CO. DATA PROCESSING SVC. CO. DATA PROCESSING SUP COMPASS COSTS OCIT CCURE MAINTENANCE PRINTING SERVICES MAIL-POSTAGE COUNTY MESSENGER GS-PURCHASING SERVICES COUNTY STORES CO EQUIPMENT RENTAL GS-WORK REQUEST PUBLIC WORKS COUNTY FACILITY CHRGES PARKING TELEPHONE TELEPHONE INSTALL. BAD DEBT EXPENSE FIXED ASSETS CONTINGENCY PURCHASES FOR RESALE TOTAL OPERATING EXPENDITURES TOTAL EXPENDITURES 0.00 3,075.45 0.00 246.60 0.00 0.00 0.00 0.00 0.00 0.00 0.00 22.45 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 969.63 61,334.84 10,656.40 15,850.63 14,388.03 12,064.51 0.00 0.00 0.00 0.00 1,058.99 2,682.30 2,440.34 0.00 1,893.89 1,071.68 0.00 0.00 140,000.00 2,299.46 21,522.74 102.36 0.00 0.00 0.00 2,156.83 969.63 64,410.29 10,656.40 16,097.23 14,388.03 12,064.51 0.00 0.00 0.00 0.00 1,058.99 2,704.75 2,440.34 0.00 1,893.89 1,071.68 0.00 0.00 140,000.00 2,299.46 21,522.74 102.36 0.00 0.00 0.00 2,156.83 194% 67% 17% 54% 95% 98% 0% 0% 0% 0% 71% 87% 90% 0% 76% 238% 0% 0% 100% 123% 89% 0% 0% 0% 0% 86% 4,076.91 509,405.70 513,482.61 0.73 182,158.58 699,606.77 2,480.91 2,526,712.25 2,529,193.16 85% 443,915.10 2,977,073.84 3933939 INCOME 3933939 EXPENSES 4,373,458.24 2,529,193.16 3933939 Net Income 1,844,265.08 Fund Condition - Training Center/Meeting Rooms 71 (469.63) 31,589.71 53,343.60 13,902.77 693.16 289.90 0.00 90.00 120.00 0.00 441.01 395.25 259.66 0.00 606.11 (621.68) 0.00 0.00 0.00 (424.46) 2,577.26 2,097.64 300.00 0.00 0.00 343.17 500.00 96,000.00 64,000.00 30,000.00 15,081.19 12,354.41 0.00 90.00 120.00 0.00 1,500.00 3,100.00 2,700.00 0.00 2,500.00 450.00 0.00 0.00 140,000.00 1,875.00 24,100.00 2,200.00 300.00 0.00 5,000.00 2,500.00 SACRAMENTO COUNTY PUBLIC LAW LIBRARY FUND CONDITION COSTCENTER 3933939001-Training Center/Meeting Rooms Final, 2008 Year Expended 100% INCOME CURRENT MONTH PRIOR TOTAL TOTAL YTD 969638 LIBRARY SERVICES COMPUTER TRAINING CENTER RENTAL MEETING ROOMS RENTAL MCLE-REGISTRATION FEES EQUIPMENT/SUPPLIES CHARGES LIBRARY STAFF SERVICES DEPOSITS EQUIP.DAMAGE REIMBURSEMENT TOTAL LIBRARY SERVICES 0.00 1,350.00 1,680.00 26,200.00 0.00 0.00 0.00 0.00 29,230.00 979730 DONATIONS 0.00 0.00 TOTAL INCOME 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 29,230.00 CURRENT MONTH 0.00 0.00 0.00 0.00 0.00 798.00 EXPENDITURES 101110 SALARIES 101210 RETIREMENT 101220 OASHI 101230 GROUP INSURANCE 101240 COMP INSURANCE 101250 SUI PRIOR 'TOTAL 64,780.84 6,258.56 3,889.73 607.86 522.39 (399.00) 1,350.00 1,680.00 26,200.00 0.00 0.00 0.00 0.00 29,230.00 PERCENT REALIZED 68% 70% 119% 0% 0% 0% 0% 104% UNREALIZED (650.00) (720.00) 4,200.00 (50.00) (50.00) (100.00) (1,600.00) 1,030.00 0.00 0% 0.00 29,230.00 104% 1,030.00 TOTAL YTD 64,780.84 6,258.56 3,889.73 607.86 522.39 399.00 PERCENT EXPENDED 91% 83% 72% 76% 82% 163% AVAILABLE BALANCE 6,241.04 1,285.38 1,543.44 192.14 114.81 (154.00) ESTIMATED INCOME 2,000.00 2,400.00 22,000.00 50.00 50.00 100.00 1,600.00 28,200.00 0.00 28,200.00 BUDGET AMOUNT 71,021.88 7,543.94 5,433.17 800.00 637.20 245.00 798.00 75,660.38 76,458.38 89% 9,222.81 85,681.19 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 8.72 1,189.22 910.00 315.00 225.83 35.00 0.00 0.00 648.63 5,465.20 0.00 0.00 0.00 0.00 105.00 0.00 1,274.00 1,191.78 0.00 0.00 8.72 1,189.22 910.00 315.00 225.83 35.00 0.00 0.00 648.63 5,465.20 0.00 0.00 0.00 0.00 105.00 0.00 1,274.00 1,191.78 0.00 0.00 0% 59% 91% 32% 75% 0% 0% 0% 65% 121% 0% 0% 0% 0% 38% 0% 51% 132% 0% 0% 3,991.28 810.78 90.00 685.00 74.17 (35.00) 200.00 0.00 351.37 (965.20) 100.00 220.00 0.00 500.00 170.00 500.00 1,226.00 (291.78) 50.00 100.00 4,000.00 2,000.00 1,000.00 1,000.00 300.00 0.00 200.00 0.00 1,000.00 4,500.00 100.00 220.00 0.00 500.00 275.00 500.00 2,500.00 900.00 50.00 100.00 0.00 11,368.38 11,368.38 59% 7,776.62 19,145.00 TOTAL EXPENDITURES 798.00 87,028.76 87,826.76 84% 16,999.43 104,826.19 3933939001 INCOME 3933939001 EXPENSES 29,230.00 87,826.76 3933939001 Net Income (58,596.76) TOTAL PERSONNEL 202005 ADVERTISING 202029 BUS/CONFERENCE 202035 EDUCATION/TRAINING 202061 MEMBERSHIPS 202076 OFFICE SUPPLIES 202085 PRINTING 202261 EQUIP MAINTENANCE 202262 OFFICE EQUIPMENT 202505 ACCOUNTING SERVICES 202551 PROFESSIONAL SERVICES 202571SECURITY SERVICES 202811 DATA PROCESSING SVCS 202812 DATA PROCESSING SUP. 202898 CLASS REGISTRATION REFUND 202921 PRINTING SERVICES 202922 MAIL-POSTAGE 202962 PARKING 202987 TELEPHONE 303410 BAD DEBT EXPENSE 808040 PURCHASES FOR RESALE TOTAL OPERATING EXPENDITURES Fund Condition - Branch Library 72 SACRAMENTO COUNTY PUBLIC LAW LIBRARY FUND CONDITION FUND CENTER 3933940-BRANCH Final, 2008 Year Expended 100% INCOME CURRENT MONTH 969638 LIBRARY SERVICES PHOTOCOPIES BOOK FINES DOCUMENT DELIVERY OTHER FOR FEE/DISKETTE/PRINTING TOTAL LIBRARY SERVICES TOTAL INCOME EXPENDITURES 101110 SALARIES 101210 RETIREMENT 101220 OASHI 101230 GROUP INSURANCE 101240 COMP INSURANCE 101250 SUI TOTAL PERSONNEL EXPENDITURES 202021 202022 202023 202024 202026 202027 202028 BINDING STANDING ORDERS AUDIO-VIDEO CALR ANNUAL SUBSCRIPTIONS REPLACEMENTS NEW MONOGRAPHS TOTAL INFORMATION RESOURCES 202005 ADVERTISING 202051INSURANCE-LIABILITY 202061MEMBERSHIPS 202076 OFFICE SUPPLIES 202085 PRINTING 202261 EQUIP MAINTENANCE 202262 OFFICE EQUIPMENT 202264 OFFICE EQUIPMENT MODULAR 202275 RENTS/LEASES EQUIP. 202505 ACCOUNTING SERVICES 202811 DATA PROCESSING SERVICE 202812 DATA PROCESSING SUPPLIES 202921 PRINTING SERVICES 202922 MAIL-POSTAGE 202923 COUNTY MESSENGER 202926 COUNTY STORES 202928 CO EQUIPMENT RENTAL 202962 PARKING 202987 TELEPHONE 202989 TELEPHONE INSTALL. 303410 BAD DEBT EXPENSE 434301 FIXED ASSETS 797901 CONTINGENCY 808040 PURCHASES FOR RESALE TOTAL OPERATING EXPENDITURES TOTAL EXPENDITURES PRIOR TOTAL TOTAL YTD PERCENT REALIZED UNREALIZED ESTIMATED INCOME 0.00 0.00 0.00 0.00 4,449.36 1,914.95 284.75 1,760.10 4,449.36 1,914.95 284.75 1,760.10 124% 128% 190% 126% 849.36 414.95 134.75 360.10 3,600.00 1,500.00 150.00 1,400.00 0.00 8,409.16 8,409.16 126% 1,759.16 6,650.00 0.00 8,409.16 8,409.16 126% (1,759.16) 6,650.00 TOTAL YTD 59,978.76 5,749.43 3,997.87 940.90 820.59 399.00 PERCENT EXPENDED 90% 83% 78% 118% 135% 160% AVAILABLE BALANCE 6,863.28 1,209.49 1,115.55 (140.90) (212.33) (149.00) BUDGET AMOUNT 66,842.04 6,958.92 5,113.42 800.00 608.26 250.00 CURRENT MONTH 0.00 0.00 0.00 0.00 0.00 798.00 PRIOR 'TOTAL 59,978.76 5,749.43 3,997.87 940.90 820.59 (399.00) 798.00 71,088.55 71,886.55 89% 8,686.09 80,572.64 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 31,186.37 6,178.01 862.80 19,368.19 132.68 3,919.69 0.00 31,186.37 6,178.01 862.80 19,368.19 132.68 3,919.69 0% 77% 92% 70% 86% 19% 63% 100.00 9,143.63 541.99 367.20 3,181.81 577.32 2,280.31 100.00 40,330.00 6,720.00 1,230.00 22,550.00 710.00 6,200.00 0.00 61,647.74 61,647.74 79% 16,192.26 77,840.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 40.00 64.37 0.00 1,219.36 0.00 0.00 0.00 0.00 462.25 524.00 334.43 89.86 2,403.67 429.20 0.00 83.07 1,397.75 0.00 0.00 0.00 0.00 2.00 0.00 0.00 40.00 64.37 0.00 1,219.36 0.00 0.00 0.00 0.00 462.25 524.00 334.43 89.86 2,403.67 429.20 0.00 83.07 1,397.75 0.00 0.00 0.00 0.00 2.00 0% 0% 13% 0% 0% 76% 0% 0% 0% 0% 0% 85% 209% 50% 105% 107% 0% 0% 100% 0% 0% 0% 0% 0% 0.00 770.00 25.00 185.63 50.00 380.64 2,000.00 0.00 0.00 0.00 1,616.75 91.00 (174.43) 90.14 (103.67) (29.20) 0.00 136.93 2.25 0.00 50.00 0.00 3,000.00 48.00 0.00 770.00 300.00 250.00 50.00 1,600.00 2,000.00 0.00 0.00 0.00 2,079.00 615.00 160.00 180.00 2,300.00 400.00 0.00 220.00 1,400.00 0.00 50.00 0.00 3,000.00 50.00 0.00 7,049.96 7,049.96 46% 8,139.04 15,424.00 798.00 139,786.25 140,584.25 81% 33,017.39 173,836.64 3933940 INCOME 3933940 EXPENSES 8,409.16 140,584.25 3933940 Net Income (132,175.09) TOTAL FUND INCOME TOTAL FUND EXPENSES 4,411,097.40 2,757,604.17 TOTAL FUND INC. TOTAL FUND EXP. FUND 061A NET INCOME 1,653,493.23 FUND 061A NET INC. APPENDIX B 73 BUDGET 2,288,350.00 3,255,736.67 (967,386.67) Balance Sheet SACRAMENTO COUNTY PUBLIC LAW LIBRA RY BALANCE SHEET Final 2 00 8 ASSETS Cash in Treasury Impress Cash Interest Receivable Cash Clearing Due from Others Accounts Receivable Fixed Assets Equipment Books 7,0 6 7 ,38 6 .4 7 7 ,55 0 .0 0 0 .0 0 (1 ,03 4 .4 2) 1 1 2 ,74 0 .0 0 5 0 ,08 2 .1 0 Total Assets 9,1 2 0 ,88 6 .2 9 2 3 ,76 2 .1 4 1,8 6 0 ,40 0 .0 0 LIABILITIES & EQUITY 51 8 .8 9 1 1 ,63 4 .0 4 5 ,67 1 .2 3 0 .0 0 0 .0 0 1 7 ,42 8 .2 9 2 5 ,04 9 .6 3 (20 0 .0 0) 0 .0 0 6 0 ,10 2 .0 8 Sales Tax Due Warrants Payable Claims Payable Accounts Payable Due to Other Funds Payroll Tax & Benefits Deposits from others Deferred Credits Payroll Clearing Total Liabilities Fund Balance Reserved 0701 00 Reserves Fund Balance Unreserved Investment in General Assets Equipment Books 4, 53 5 ,84 2 .1 9 2, 64 0 ,77 9 .8 8 2 3 ,76 2 .1 4 1, 86 0 ,40 0 .0 0 Total Equity 9, 06 0 ,78 4 .2 1 TOTAL LIABILITIES & EQUITY 9, 12 0 ,88 6 .2 9 APPENDIX C 74 Travel & Gifts SACRAMENTO COUNTY LAW LIBRARY TRAVEL & GIFTS DISCLOSURE REPORT PURSUANT TO CALIFORNIA GOVERNMENT CODE SECTION 3065.5 FISCAL YEAR 2007-08 TRAVEL REPORT DATE 7/12/2007 7/13/2007 7/14/2007 7/15/2007 7/13/2007 7/14/2007 7/15/2007 7/16/2007 7/17/2007 7/13/2007 7/14/2007 7/15/2007 7/16/2007 7/17/2007 7/13/2007 10/26/2007 10/27/2007 10/28/2007 10/29/2007 10/30/2007 10/31/2007 DATE BOARD MEMBER OR STAFF MEMBER NAME Jean Willis Jean Willis Jean Willis Jean Willis Robyn Moltzen Robyn Moltzen Robyn Moltzen Robyn Moltzen Robyn Moltzen Mary Pinard Mary Pinard Mary Pinard Mary Pinard Mary Pinard Renard Shepard Mary Pinard Mary Pinard Mary Pinard Kate Fitz Kate Fitz Kate Fitz DONOR REIMBURSED (ITEMS OVER $100.00) REASON FOR TRAVEL REGISTRATION LODGING TRANSPORT. FEE OTHER AALL Convention AALL Convention AALL Convention AALL Convention AALL Convention AALL Convention AALL Convention AALL Convention AALL Convention AALL Convention AALL Convention AALL Convention AALL Convention AALL Convention AALL Convention CLA 2007 CLA 2007 CLA 2007 Internet Librarian 2007 Internet Librarian 2007 Internet Librarian 2007 134.68 134.68 134.68 134.68 142.59 142.59 142.59 142.59 142.59 142.59 142.59 142.59 142.59 142.59 493.60 383.59 189.83 189.83 189.83 219.62 219.62 219.62 GIFT 10/4/2007 Ronald J. Britt $50 75 for the SCPLL foundation