Muni Metro Guide 1986

METRO GUIDE
INTRODUCTION
Welcome to Muni
Metro! This brochure
introduces you to
Muni's light rail system,
and offers a full description of its features.
Five lines operate in the
Muni Metro. Cars of the
J, K, L, M and N lines
run in the Market Street
subway downtown, and
branch off to serve different neighborhoods of
the city. Tunnel portals
are located at Duboce
Avenue and Church
Street and at West
Portal. The light rail vehicles feature high/low
steps at center doors. In
the subway, these steps
remain flush with the
car floor and station
platforms. For street
operation, the steps
lower for easy access to
the pavement.
SUBWAY STATIONS
MEZZANINE
Muni Metro has nine subway stations: Embarcadero,
Montgomery, Powell, Civic Center, Van Ness, Church,
Castro, Forest Hill, and West Portal.
The mezzanine is the
level immediately below
the street, where you
pay your fare and enter
the Metro system. At
Embarcadero, Montgomery, Powell, and
Civic Center Stations,
Muni Metro shares the
mezzanine with BART,
the Bay Area Rapid Transit system. BART and Muni
maintain separate station agent booths and faregates.
Muni booths are marked with orange and BART with
blue. Change machines may be used by all passengers. Ticket machines issue BART tickets only.
Though BART and Muni share the mezzanine level,
they do not share the same platforms and rai/lines. Be
sure to choose the right faregates.
STATION ENTRANCES
Orange Muni or BART/
Muni signposts mark
subway entrances on
the street. Near the top
of the stairs, brown
signs list the different
Metro lines which stop
below.
All stations west of Civic Center serve Muni only. At
Forest Hill and West Portal Stations, the faregates are
at street level. Muni-only facilities do not include
change machines.
FARE PAYMENT
DIRECTIONS IN THE SUBWAY
Methods of passing through the fare gates vary with
the type of fare paid. Fare rates are posted at the station agent's booth and on the LRV fare box. (For more
information, consult Muni's Fare Guide.)
WHICH PLATFORM?
ADULT FARE (Ages 18-64)
Deposit exact
change in the slot on
top of any fare gate.
For transfer, push the
black button after
depositing fare.
0-\),--------=-----,
FAST PASSES AND SENIOR, YOUTH OR
DISCOUNT PASSES
Insert the pass into the slot at the front corner of the
gate. When it reappears on top, remove the pass to
release the turnstile. All monthly passes with a magnetic strip can be inserted into the fare gate; please do
not try to enter by showing them to the station agent.
When you first reach
the platform level, look
"'"""':;,
for the DOWNTOWNI
OUTBOUND signs.
Downtown is the eastbound, inbound platform serving trains
headed for EMBARCADERO. The outbound platform
serves westbound trains to the outlying neighborhoods.
WHICH TRAIN?
Two sets of signs help
you choose the right
car. First, check the
electronic signs along
the platform which identify approaching vehicles and show where each will
stop. When a train arrives look for the black and white
signs on the front and sides of the LRV, showing its
letter and route (M Ocean View, K Ingleside, etc.)
On the downtown platform, all cars, regardless of their
route signs, go to EMBARCADERO. On the outbound
platform, each LRV takes a different route, so be sure
to board the vehicle signed for your line. Often, several cars with different destinations run together as a
train to speed up subway service, so check the signs
carefully. While waiting for your train, please stand
back from the edge of the platform. Watch out for the
gap between train and platform when boarding.
WHICH STATION?
Station identification signs vary in color and style.
Look for them along the outer walls or above the center of the platform.
SENIOR, YOUTH OR DISCOUNT FARE
ON THE TRAIN
THE AGENT MUST BE PRESENT TO RELEASE THE
GATE. Make sure a station agent is on duty before
depositing fare. Deposit fare in gate nearest station
agent booth. Most Metro stations feature two booths.
If there is no agent on duty, use the other booth.
In the subway, the operator stops at every station and
controls all doors. The stop request is for street use
only Operators announce approaching stations for
your convenience. For further details, consult the
Metro map over the route sign.
TRANSFERS
WHICH WAY OUT?
When entering a Metro station, use the gate nearest
booth, and give transfer to agent. Cash-fare
passengers can get a transfer for use on other Muni
lines by pushing the black button on the fare gate.
NOTE: STATION AGENTS DO NOT HANDLE
MONEY.
When leaving the subway, follow the EXIT signs up to
the mezzanine level: signs on the walls indicate which
end of the platform to exit for specific streets. You do
not need a ticket, pass, or transfer to pass through exit
turnstile. On the mezzanine, follow the signs to the
street exit you want.
METRO - SURFACE OPERATION
SERVICES AND GUIDELINES
On the street, stops are marked by a yellow band
painted on a pole or a brown and orange sidewalk
sign. LRVs operating on the surface stop every few
blocks.
PUBLIC ANNOUNCEMENTS
Muni broadcasts service information in stations and
trains for your convenience.
STATION AGENTS
Muni station agents are on duty at the fare-gate
booths to answer questions, assist the disabled, and
help with special fares and lost items.
WHITE COURTESY TELEPHONES
,
For station agent assistance, pick up a white courtesy
telephone.
COMMENDATIONS AND COMPLAINTS
BOARDING
Check for oncoming traffic before approaching the
car. Board by the front door only. As you enter, deposit
exact fare in the fare box, show a valid Muni pass, or
give the operator your transfer. Operators cannot
make change or accept paper money. They issue
transfers upon request and only at the time when fare
is paid. If you don't have your fare ready or you want
to ask a question, please stand to the side, allowing
other passengers to board.
LOST AND FOUND
For lost and found items, contact a station agent or
dial 923-6168 during business hours.
SECURITY
RIDING
Hold on, as quick stops
are sometimes necessary. In crowded trains,
be careful not to lean
against the touch bars
which open the doors.
We hope your ride on Muni will be a pleasant one. If
you think your operator has done a good job, or if you
have experienced a problem, please write to the Muni
Community Affairs Department, Passenger Service,
949 Presidio, Room 222, San Francisco, CA. 94115, or
phone 923-6164.
For your security and protection, transit and plainclothes police regularly patrol the Metro system.
nus UI ""1111I1
/
REGULATIONS
In Muni Metro stations and cars, please refrain from
smoking, eating or drinking, littering and playing
sound equipment.
Violators are subject to
fine under State Penal
Code Section 640.
BICYCLES
Bicycles are not allowed in Metro stations or vehicles.
GETTING OFF
ANIMALS
LRVs are equipped with stop request cords. When
you pull the cord, the red STOP REQUEST sign lights
up over the operator's cab. Use the center or rear
doors to exit whenever possible. Open the door by
touching one of the bars on either side of the stairway.
Check for oncoming traffic before venturing into the
street.
Dogs are allowed on Muni vehicles from 9 AM - 3 PM
and from 7 PM - 5 AM. Dogs may ride on a short leash
with a muzzle (one per vehicle) or inside hand-held
enclosed containers. All other animals must be carried in enclosed containers. Animal owners must pay
the same fare for their animals as they do for themselves. Service dogs for the handicapped may ride
free at all times.
ROUTES
ELDERLY & HANDICAPPED ACCESS
J CHURCH Outbound
SUBWAY ELEVATORS
Subway: Embarcadero through Van Ness Stations.
Surface: via Church St. out to 30th St.
Neighborhoods: Downtown, and Noe Valley
Serves: Downtown, Civic Center, Van Ness, Mission
Dolores Park, and 24th St.
Station facilities include elevators for passengers who
have difficulty using stairs. Call the station agent over
the elevator's intercom or telephone for assistance.
Most stations have two elevators: one from the north
side of Market Street to the station mezzanine,
another from mezzanine to train platforms. (In BARTl
Muni stations be sure to tell the station agent which
platform you want, BART or Muni Metro.)
K INGLESIDE Outbound
Subway: Embarcadero through West Portal Stations.
Surface: via West Portal Ave., Junipero Serra, then
Ocean Ave. to Balboa Park Station.
Neighborhoods: Downtown, Castro, Forest Hill, Laguna Honda, West Portal, St. Francis Wood, and
Ingleside.
Serves: Downtown, Civic Center, Van Ness, Forest
Hill, West Portal, City College of San Francisco,
and BART at Balboa Park Station.
PRIORITY SEATS
Muni reserves seats for senior or handicapped passengers at the front and back of the LRY.
WHEELCHAIR ACCESS AT SURFACE STOPS
L TARAVAL Outbound
SUbway: Embarcadero through West Portal Stations.
Surface: via Ulloa St., 15th Ave., Taraval St., and 46th
Ave. to the Great Highway.
Neighborhoods: Downtown, Castro, Forest Hill,
Laguna Honda, West Portal, Parkside, and the
Sunset District.
Serves: Downtown, Civic Center, Van Ness, Forest
Hill, West Portal, San Francisco Zoo (Muni riders
get a discount with a transfer), and the beach.
M OCEAN VIEW Outbound
Subway: Embarcadero through West Portal Stations.
Surface: via West Portal Ave., J9th Ave., Randolph
St., Broad St., and San Jose Ave. to Balboa Park
Station.
Neighborhoods: Downtown, Castro, Forest Hill,
Laguna Honda, West Portal, St. Francis Wood,
Park Merced, Ingleside, and Ocean View.
Serves: Downtown, Civic Center, Van Ness, Forest
Hill, West Portal, Stonestown, San Francisco State
University, and BART at Balboa Park.
N JUDAH Outbound
Subway: Embarcadero through Van Ness Stations.
Surface: via Duboce Ave., Carl St., Irving St., 9th
Ave., and Judah St. out to the Great Highway.
Neighborhoods: Downtown, Fillmore, Haight, and
Sunset Districts.
Serves: Downtown, Civic Center, Van Ness, Franklin
Hospital, University of California Medical Center,
Golden Gate Park, and Ocean Beach.
F
Handicapped platforms
which are wheelchairaccessible from the
street are located on the
L Taravalline near the
Zoo (46th Ave. & Wawona), and on the M
Ocean View line at San
Francisco State University (19th Ave. & Holloway),
and on the N Judah near Carl & Cole Streets, and at
the Ocean Beach.
METRO STATION SAFETY TIPS
Position wheelchairs by the forward panel in the doorway, directly across from the door used to enter the
car. Wheelchairs should be oriented at right angles to
the direction of travel, facing the aisle, with brakes
locked. Reposition wheelchairs in the doorway on the
left side of the car before the train leaves the subway
tunnel. Many wheelchair users prefer to back on and
off the car to ease crossing the small gap between car
and platform.
Blind persons who use a long cane should be especially careful to touch the floor of a car with their cane
before boarding, to make sure they have located the
doorway and not the space between cars.
INFORMATION
For further information concerning handicapped access, contact Muni's Office for the Elderly and Handicapped or ask station agents for the Elderly and Handicapped Guide to Muni Metro or the Handicapped
Platforms brochure. (TIV for the deaf and hearing
impaired only: 558-2337).
SAN FRANCISCO ATTRACTIONS
Fisherman's Wharf Exit at Powell Street Station.
Board any cable car at Powell and Market Streets.
Pier 39 Exit at Embarcadero Station. Walk to Fremont on the south side of Market: At the passenger
island in Fremont Street, board the 42 DOWNTOWN LOOP, ride to Bay & Stockton and walk
three blocks north.
Coit Tower Exit at Montgomery Station. Walk west
one block to 3rd and Market Streets. Board the 30
STOCKTON coach. Get off at Union Street and
transfer to a 39 COlT coach across the street.
Chinatown/North Beach Exit at Montgomery Station. Walk west one block to 3rd and Market
Streets. Board a 30 STOCKTON coach.
Palace of Fine Arts/Exploratorium
Exit at Montgomery Station. Walk west one block to
3rd and Market Streets. Ride a 30 STOCKTON
coach which says Jefferson Loop or Broderick to
the last stop.
Golden Gate Bridge/U.S. Army Presidio Ride the
N Judah Metro line to 19th Avenue. Transfer to a 28
19TH AVENUE or 29 SUNSET coach northbound.
Palace of the Legion of Honor Ride the N Judah
Metro line to 46th Avenue. Transfer to an 18 46TH
AVENUE coach northbound.
Nob Hill Exit at Embarcadero Station. Board a cable
car at Drumm and California Streets.
DeYoung Museum/Aquarium Ride the N Judah
Metro line to 9th Avenue and Judah Street. Transfer
to a 44 O'SHAUGNESSY coach northbound.
For your convenience, Muni offers a special brochure
called "Tours of Discovery in San Francisco". A number of routes are described to take you to a wide variety of the City's many sights. For further information,
call 673-M UNI.
SCHEDULE
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REGIONAL TRANSIT CONNECTION
HOSPITAL
HANDlCAI'f'fO ACCESS
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MUNI METRO operates:
Weekdays
Saturdays
Sundays
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PARKMERCED
5 AM-12:30 AM
6 AM-12:30 AM
9 AM-12:30 AM
Bro~d
St.
Owl Service: (12:30 AM-5 AM)
Frequency
Weekdays: Every 6-10 minutes until 6 PM.
Every 10 minutes after 6 PM.
Weekends: Every 8-20 minutes until 6 PM.
Every 20 minutes after 6 PM.
Owl Service motorcoaches replace Muni Metro lines
J, K, L, and N with surface transportation from midnight until morning. There is no Owl Service on the
M line. Frequency: Nand J every 30 minutes until
5 AM; K and L every 60 minutes until 5 AM.
Muni information: 673-MUNI
REGIONAL TRANSIT CONNECTIONS
...
GOLDEN GATE BUS DEPOT"': GOlDEN GATE TRANSIT
Ra;IONAL'
TRANSIT
CONIIECllON
Get off at Civic Center Station for Golden Gate bus
services to Marin. Exit from the station at the U.N.
Plaza. Walk to the bus shelter on 7th Street north of
Market.
~
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GOLDEN GATE: 332-6600
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BART
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TRANSBAY TERMINAL
Get off at Embarcadero, Montgomery, Powell, Civic
Center, or Balboa Park Stations for a direct connection to BART. BART serves San Francisco, Daly City,
and the East Bay. To transfer, you must exit through
the Muni faregates and enter the BART faregates on
the mezzanine. (At Balboa Park Station, Metro stops
on the surface.)
TRANSFERS:
L::;"'
BART WITH A MUNI FAST PASS uXi
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Muni's adult fare Fast Pass is valid on BART for travel
within San Francisco between Embarcadero and Balboa Park Stations. Only certain BART faregates accept Fast Passes; look for the BART/Muni sticker
above the ticket slot.
A.C. Transit, SamTrans, Golden Gate Transit,
Amtrak, Trailways Buses
Get off at Montgomery Station for the Transbay Terminal and bus services to Marin, the East Bay, and the
Peninsula. Exit from the station at 2nd and Market
Streets. Then either transferto a 5, 6, or 38 coach on
Market Street or walk down Market to 1st Street and
turn right. The Terminal is at Mission and 1st Streets.
A.C. TRANSIT service to the East Bay:
GOLDEN GATE service to Marin:
SAMTRANS service to the Peninsula:
AMTRAK:
(800)
TRAILWAYS:
839-2882
332-6600
761-7000
872-7245
982-6400
~
BART TO MUNI: BART passengers can buy a special
BART/Muni transfer from a white machine beside the
ADD FARE facilities in the BART paid area. The transfer is valid on any Muni vehicle for travel to and from
BART stations. It divides into two portions. The outbound portion is good on the same day until the time
printed on the ticket. The return portion is good for 72
hours from time of purchase.
Get off at Civic Center Station for Greyhound bus
services. Use the 7th Street exit and walk down 7th to
terminal.
BART: 788-BART
AIRPORT BUSES
FERRIES
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==
GOLDEN GATE TRANSIT
Get off at Embarcadero Station for ferries to Tiburon,
Sausalito, and Larkspur. Exit from the station at
Drumm and Market Streets. Walk toward the Ferry
Building on Market Street, across Justin Herman
Plaza and under the elevated freeway to the Ferry
Terminal and Pier 1.
RED & WHITE FLEET service to Sausalito: 788-1880
to Tiburon:
546-2815
GOLDEN GATE ferry service to Sausalito
and Larkspur: 332-6600
GREYHOUND DEPOT
GREYHOUND:
433-1500
AIRPORTER samTrans
Get off at Embarcadero Station for AIRPORTER bus
service from the Hyatt Regency Hotel. Get off at Civic
Center Station for SamTrans airport buses 7F (no
baggage allowed) and 7B departing from the corner of
7th & Mission Streets.
AIRPORTER: 673-2432
SAMTRANS: 761-7000
CALTRAIN
aM:.7RmN
Get off at Powell Street Station for CalTrain/Southern
Pacific train services to the Peninsula and San Jose.
Exit from the station at 4th Street. Transfer to a 30
STOCKTON trolley coach for the Depot.
CALTRAIN:
495-4546 or 557-8661
SAFETY
RIDING TIPS
If an emergency occurs on board:
• Hold onto pole or bar in case car stops suddenly.
1. LISTEN FOR INSTRUCTIONS
• Keep hands, feet and loose clothing away from the
articulated section in the center of the car.
Follow emergency instructions.
2. PREPARE TO LEAVE CAR
• When doors close, a bell rings; stand back. Do not
lean on doors at any time.
• A warning bell rings as steps move up and down to
platform or street level. Stay off moving steps.
Doors will normally be opened by the operator. If you
see a walkway, use center doors on that side. If not,
use any door with the steps down.
DELAYS
Emergency door-release latches are located in the
ceiling beside doors. Use only when instructed to by
operator. After releasing latch, push door outward and
sideways to open. Step out carefully.
If your car or train stops between subway stations, do
not open the doors. Most such stops are line delays,
not emergencies. Stay on board. Listen for information on the public address system.
FIRE IN TUNNEL
DO NOT open doors or windows unless instructed to
do so. The Metro cars are air-tight. You are safe with
the doors and windows closed. Fans will clear the
tunnel of smoke. When it is safe, you may be instructed to leave the car.
3. ASSIST DISABLED PASSENGERS
Help elderly and disabled passengers - leave wheelchairs on board and carry disabled persons to a place
of safety.
4. WALK TO NEAREST EXIT
Check yellow markers on tunnel walls for nearest exit.
Stay close to walls and away from tracks. Track
switches may move at any time. The tracks carry no
dangerous electric current; however, do not touch any
hanging wires or obstructions.
VANDALISM
Muni's anonymous witness program, We TIp, gives
you the opportunity to report major crimes (including
serious vandalism and graffiti) without anyone ever
knowing you made the call.
Call toll free (800)78-CRIME. You may receive rewards of up to $500 for information leading to the
arrest and conviction of felons.
I
Move quickly, but do not run. Use stairs - not elevators - to get to the street.
---:-
9 I~
TRAIN EVACUATION TIPS
In most emergencies the operator stops the train. In
special circumstances, when passengers must stop
the train, use the red emergency stop switch in the
small opening over the route sign, adjacent to center
doors. Push switch down to stop the train. In most
cases, it is safer to wait until train reaches station.
For more safety details, consult Muni's brochure entitled Metro Safety Guide and Map.
. ~..../1 ~
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METRO OVERVIEW
MUNI METRO EXPANDS
The Muni Metro light rail system carries San Francisco's unique rail history into its newest era. Opened in
1912, Muni was the first publicly owned system in
North America. Today's LRVs (Light Rail Vehicles) run
on rail routes over half a century old. Metro remains
the core of a balanced and diverse network of Muni
transit services.
METRO'S NEW TURNAROUND
While most American cities were busy disposing of
their electric transit networks, San Francisco continued to upgrade its system. In 1944, Muni bought the
Market Street Railway, eliminating its major competitor and becoming one of the largest transit systems on
the West Coast. In the 1960s, the Bay Area Rapid
Transit District (BART) agreed to build a two-level
rapid transit subway under Market Street, accommodating both BART and Muni Metro. The Market Street
subway greatly improved the efficiency of Muni's
inner-city rail service.
Soon afterwards, Muni decided to replace its aging
PCCs (Presidents' Conference Committee cars).
Muni joined forces with Boston's MBTA (Massachusetts Bay Transportation Authority) to develop com·
mon specifications for their LRVs. The larger combined order lowered the price tag on each vehicle.
The contract was the first joint venture of such magnitude to be negotiated in the United States. By 1973,
the Boeing Vertol Company had begun building the
first hundred LRVs, the 1200 series. Meanwhile, the
city replaced track, overhead wire and power distribution systems along its five streetcar lines.
To speed Metro operations and increase flexibility,
designs are now in preparation for a new underground turnaround facility near the Ferry BUilding.
This simplified layout will improve Metro's efficiency
by shortening the time it takes to ready cars for the
return trip.
In addition, the new facilities will allow for the extension of Muni Metro service southward to the China
Basin area. The turnaround is an integral element of
this extension, which includes a new portal to allow
Metro cars to come to the surface.
When design and engineering are complete, con·
struction is estimated to take approximately three
years.
J CHURCH EXTENSION
Preliminary engineering and design is underway to
extend the J Metro line from 30th & Church Streets to
the Balboa Park BART Station. This will provide direct
service from Market Street via Noe Valley to Glen
Park, Ocean View, S.F. State University and the
Stonestown shopping center. This new connection to
downtown will offer better service to the southern
portion of the city from the Mission District, and improved flexibility of operation. Once funding approvals
are complete, construction is expected to take two
years.
In February 1980, Muni began to phase in Metro service using all new vehicles and electric equipment.
Recently, Muni ordered 30 more LRVs, a 1300 series
which incorporates improvements in design. In this
decade of rising gasoline prices, traffic and parking
problems, the new Metro system helps Muni meet
increasing public demand for modern mass transit
alternatives.
THELRV
Muni Metro's 130 Light Rail Vehicles were built by the
Boeing Vertol Company. The LRV measures 71 feet in
length, weighs 33 tons, carries a maximum of 219
passengers, and operates at speeds up to 50 miles
per hour. These double-ended, articulated vehicles
can reverse directions without a track loop. Special
features of the LRV include couplers (so up to four
cars can run in a train), high/low steps, and overhead
electric power lines, all of which enable them to function efficiently both on the street and in the subway.
~~.
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SAND PORT
END
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B END
SECTION
VENTS
UNPOWERED TRUCKPOWEREbfRI]CR:'
POWERED TRUCK'
'WITH DYNAMIC PNEUMOHYDRAULiC AND MAGNETIC
TRACK BRAKES
"GREEN liGHT INDICATING DOOR LOCK RELEASE
TIMETABLES
Muni's free timetable booklet
gives complete schedule information for all transit lines. Get
one from Metro stations, Fast
Pass outlets, the City Hallinformation Booth, Muni (949 Presidio) and libraries.
MUNI FAST PASS
•
t
• Good on BART within San Francisco
• Good on cable cars, too!
• A single, monthly fee gives you
access to unlimited riding every day,
any hour, all month!
For information on sales locations,
call 923-6051 or 673-MUNI.
Muni's New Map
We'll Take You There!
Published by the San Francisco Municipal Railway
Community Affairs Department
Editors: Nicolas Finck, Barbara Ellis
Design: Chris Windle & Associates
Production: Koppelman & Associates
Photography: David Donnenfield
Station Illustration: Rod Morrell
50M 8/86