Winter 2006 - California Framing Contractors Association
Transcription
California Framing Contractors Association 2006 Board Members Bill Dickinson President County Line Framing Craig Backstrom Secretary Surco Development Joseph L. Bunker Treasurer B&B Framing, Inc. Mark Benedetti Board Member Tandem West Group Wayne Carey Board Member C.W. Construction James Elliott Board Member Trico Framer, Inc. Frank Mercier Board Member Lucas & Mercier Co. Bill Montalvo Board Member Mon-May Enterprises, Inc. Jim Post/ Dale DeCarlo Board Members Preferred Framing, Inc. Thomas Rhodes Board Member T.W.R. Framing John Romero Board Member JR Framing, Inc. Jeff Lehr/ John Volkman Board Members KBI John Williams Board Member Rancho Framing, Inc. Committed to improving our industry through safety, training, education, and being proactive politically. To protect and improve our future for the next generation. CFCA Newsletter Inside this issue: President’s Message Pg.1 Associate Pg.2 Spotlight – Home Lumber Company Wet Wood Pg.3 And Mold: The “Perfect Storm” For The Lumber Industry? Associate Pg.4 Spotlight – MFM Building Products & PRO-Installer Associate Pg.7 Spotlight – ORCO Construction Supply Associate Pg.8 Spotlight – Trus Joist Associate Pg.10 Spotlight – Universal Truss, Inc. CALPASC Update Pg.11 CFCA Pg.13 Updates From Jodi Blom And Kevin Bland TQM: Building Pg.17 A Lasting Relationship With Construction Projects Constituents Framing Pg.21 Contractors To Benefit from CALPASC Dues Restructure Board Meeting The CFCA Board meets on the third Tuesday of every month. The articles in this newsletter are intended to be used for informational purposes only and not intended to be legal advice. CFCA recommends that the reader seek advice of individual legal counsel or expert consultation regarding any newsletter article's applicability to one's organization. Volume 3, No. 3 - Winter 2006 President’s Message: of Government Affairs, David Louden, who has extensive experience at the State Capitol. Join me in welcoming his expertise to the team. Welcome to our new year. Although we are a relatively young organization, we have made great strides in Sacramento and around the State, keeping apprised of what the legislature and the other State agencies have on their agenda that may greatly impact our industry. Kevin Bland continues to represent the CFCA admirably, attending all of the Cal OSHA Standards Board meetings on our behalf and all of the Advisory Committee meetings that develop the language in the regulations that we must comply. These include the Heat Illness Prevention Standard that will likely be adopted this spring, and other standards that will be developed this year for pneumatic nail guns, noise/hearing conservation, scaffold planks, rolling scaffolds, to name a few. By attending all of these meetings, we are able to stay apprised of what the State agencies are proposing. We are all dedicated to the safety of our employees and we are happy we now have representation to develop safety standards that make sense while keeping our employees safe. CALPASC has grown in size tremendously over the past two years, just shy of 500 member companies, and it is estimated that CALPASC members employee over 80,000 people. These are impressive numbers and with it, get the attention of our legislators. It is important that all of the CFCA members re-join CALPASC. Tim Davey, 2006 OCIE Chapter President, made an informative presentation at the January general membership meeting, outlining the new dues structure for CALPASC OCIE that includes membership at the State level as well as in the OCIE Chapter. Membership at CALPASC and CFCA, in my opinion, is a necessary cost of conducting business today. I can not stress enough that the opposition is well organized and well financed. We need a united voice to protect our interests and our industry. Having a strong alliance with CALPASC allows us to have a united voice with our fellow trade contractors throughout California. CALPASC has recently hired a Director Please see the articles contained in this newsletter that outline the services and training seminars that CALPASC will be providing its members for 2006. Check out our website: www.californiaframingcontractors.org Page 2 Associate Member Spotlight – Home Lumber Company In 1947, Home Lumber Company began as a small hardware store and lumberyard out of an 800-square-foot building on less than an acre of land. Ellis Johnson and two partners started what has grown into a third generation family-owned business with three locations and over 125 employees. Since its inception, Home Lumber Company has prided itself on delivering the highest quality and best value to its customers. It is this philosophy that has facilitated growth as an industry leader throughout Southern California, Eastern Sierra, and Northwestern Nevada. Home Lumber’s corporate headquarters is located on 25 acres of rail-served property in San Bernardino, California. From this central location, a wide range of framing lumber, panel products, engineered wood products, and building materials are shipped out throughout Southern California. Even with over 80 employees, Home Lumber boasts a close-knit family atmosphere of knowledgeable staffers who are dedicated to quality service and complete customer satisfaction – Home Lumber’s ultimate goal. In fact, many of the employees have been with the company for more than twenty years, and some thirty years. “Understanding the value of our staff is of vital importance. Their contributions and efforts are tremendously crucial to our success,” states Milton Johnson, President of Home Lumber Company. Five years ago, Home Lumber acquired yards in Bishop, California and Yerington, Nevada. Both of CFCA Newsletter these yards service not only the professional contractor but also the doit-yourselfer. They handle “beginning to end” product lines, including doors, windows, roofing, etc. Knowledgeable sales personnel also add to the achievements found in Bishop and Yerington. Home Lumber Company is proud of the relationships that have been built over its 57 years in business. From customers, vendors, and employees, all have aided in the formula that has made Home Lumber Company what it is today. CFCA Newsletter Page 3 Wet Wood and Mold: The “Perfect Storm” for the Lumber Industry?1 The torrential rains, howling winds, and other extreme weather that plagued the northeastern United States in the early 1990s, commonly referred to as the “perfect storm,” resurfaced in Southern California in the form of a legal “perfect storm.” As a result of this “perfect storm,” the building industry is forced to pick up the pieces and rebuild following the recent settlement of a mold lawsuit filed in Orange County, California. Most notably, the Gorman family is basking in the sunshine of a $22.6 million settlement reached in their favor over allegations of mold which was claimed to have damaged their house and injured their infant son. What began as a run-of-the-mill construction defect case ended up being the largest single-family settlement in the United States as a result of mold exposure.2 The settlement figure of $22.6 million is definitely a number that shocks the system, yet that is the amount the Gorman family will be receiving from the defendants in a lawsuit initially filed in 2002.3 In order to completely understand how a lawsuit involving a single-family home could have settled for such an exorbitant amount of money, an examination into the background and facts that led to the filing of the lawsuit and its ultimate settlement must be conducted. The Gormans moved into their custombuilt Manhattan Beach, California home in September 1999, with son Kellen born three months later.4 In 2001, the Gormans moved out of their home, alleging various construction defects and bodily injuries.5 Subsequently, a lawsuit was filed by the Gorman family for construction deficiencies and bodily harm from mold exposure against 17 defendants involved in the construction of the home, including the lumber supplier, Crenshaw Lumber Co., Inc. (“Crenshaw Lumber”).6 Plaintiffs alleged that Crenshaw Lumber improperly stored the wood that was used to build the frame of the home.7 The Gormans claimed Crenshaw Lumber did not follow the recommendations of the Western Wood Products Association (WWPA) to prevent mold from forming on lumber used in residential and commercial construction.8 These recommendations included: (1) covering the lumber; (2) separating the pieces of wood from each other; (3) keeping the wood 12 to 18 inches off the ground; and (4) keeping the wood away from water.9 According to Plaintiffs, because Crenshaw Lumber did not follow these recommendations, mold allegedly formed on the wood.10 The alleged mold then worsened as a result of claimed plumbing, window and/or roof leaks.11 An interesting aside is that the WWPA has stressed these recommendations are not industry standards.12 Crenshaw Lumber eventually paid $13 Continued on Page 15 Page 4 CFCA Newsletter Associate Member Spotlight – MFM Building Products and PRO-Installer Windows present special problems for contractors. Window openings, particularly in stucco construction, create opportunities for water to leak into the structure. Moisture infiltration can cause visible interior damage and encourage the growth of toxic mold. Leaks around windows (and doors) have been the source of expensive call-backs and litigation in recent years. MFM Building Products and PROInstaller are changing the way California contractors install windows. The FutureFlash System puts new technology to work in the old battle against the elements. FutureFlash provides a secure seal around doors and windows using a one-two combination of tough, flexible FutureFlash Membrane and high-performance FutureFlash Sealant. This innovative system protects against leaks and inte- rior damage, yet the unique “weep” characteristic of the system allows the structure to breathe. This permits moisture to drain away from the wall cavity, discouraging the formation of toxic mold. FutureFlash is designed especially for stucco construction where substantial through-wall movement of moisture can be expected. Since FutureFlash is mechanically attached (stapled or nailed) and not self-stick, it installs faster for improved productivity and it promotes the drainage of water away from the wall cavity instead of trapping it within the structure. Finally, high-performance FutureFlash Sealant provides superior waterproofing and attachment yet will not attack the rubberized asphalt waterproofing compound like other caulks. Better performance and faster pro- duction explain why contractors, builders, and developers all over the State of California have turned to the FutureFlash System. This unique and patented system provides a 10-year limited warranty from MFM Building Products Corporation and PROInstaller by Schnee-Morehead, Inc. MFM Building Products Corporation Steve Foster 1-800-882-7663 Gary Messenger 1-818-218-9483 Pager PRO-Installer by Schnee-Morehead, Inc. Rusty Goger 1-800-776-7876 Jimmy McElreath 1-972-740-6205 ™ The FutureFlash System Helps Prevent Unwelcome Guests Pictured: Stachybotrys chartarum (toxic mold) Wind, rain, and ice aren’t the only unwelcome guests trying to enter your home! Intruders such as toxic mold* and mildew have been linked to serious health problems, not to mention expensive remediation. That’s why it makes sense to invest in the FutureFlash™ Window Sealing System before the siding material goes on. Patented FutureFlash™ Waterproof Membrane and FutureFlash™ Sealant create a state-of-the-art barrier designed for use with all siding materials, but especially traditional stucco, where significant through-wall moisture movement can occur. Installed as directed, the FutureFlash System protects against leaks and interior damage, yet the unique “weep” characteristic of the system lets the structure breathe. Moisture drains away – wall cavities stay drier – and that helps discourage “unwelcome guests” from moving in! With FutureFlash, what belongs outside stays outside! MFM Building Products Corp. P.O. Box 340 Coshocton, OH 43812 800-882-7663 by Schnee-Morehead, Inc. 111 N. Nursery Road Irving, TX 75060 800-878-7876 *To obtain the most up-to-date information for preventing mold, mildew and bacteria growth, consult your state and Federal environmental and health departments for recommended guidelines. “Working at Heights” Safety Manual Avoid Injuries... Teach Safety! A must-have safety resource manual for every employee working at heights. Order now for your next safety meeting. All employees should have one! Available in black & white at $6.50 each or full-color at $16.50 each. Compiled By California Framing Contractors Topics In This Manual Include: • General Safe Practices • Hanging Joist • Installing Trusses • Installing Fascia • Sheeting • Wall Framing To Order Please Call: (909) 989-8550 and we will customize your Safety Manual cover with your company name, logo, etc. at no additional cost. CFCA Newsletter Associate Member Spotlight – ORCO Construction Supply Dogged Determination to Serve ORCO Construction Supply is a large West Coast chain, specializing in service to the residential contractor. Currently operating 20 locations with plans for expansion in 2006, ORCO delivers everything required for framing and concrete flatwork throughout California, Arizona, and Nevada. In addition, ORCO operates a rebar fabrication facility in Southern California. This year, the facility moved to a larger location in Bloomington, significantly expanding production and inventory capacity. ORCO was founded in 1957 by Otto Rose, an entrepreneur with a passion for customer service and a commitment to business integrity. Now, nearly 50 years later, the company has become the #1 supplier of framing materials in California and Otto’s way of doing business has evolved into ORCO’s four company values – Customer First, People Count, Integrity All-Ways, and Play To Win. The employees of ORCO attribute their track record of continuous growth and success to the long-term relationships they’ve built with their customers. Last April, ORCO launched a new company image – the ORCO Bulldog. The bulldog was selected because it is a breed known for its determination and tenacity in the face of challenge. For ORCO employees, the image brought to Page 7 life the tenacious spirit of customer service that is at the core of the company’s business philosophy. The bulldog image was paired with the slogan “Bring It On” to reinforce the message to customers that their business and their needs are the top priority at ORCO. As part of that business philosophy, ORCO is committed to being more to its customers than simply a source for tools and supplies. They work to provide the expertise and support that can help their customers become more competitive. Customers have come to rely on ORCO’s well-trained, knowledgeable field sales force for prodContinued on Page 19 Page 8 CFCA Newsletter Associate Member Spotlight – Trus Joist A Short History In 1960, two men named Art Troutner and Harold Thomas founded Trussdeck Corporation. They started their business in an old barn in Boise, Idaho, building an open metal web truss for use in light commercial construction. Art was responsible for production, while Harold headed up the sales efforts throughout the North West. A couple of years later, they changed the business name to Trus Joist. In 1966, they produced a wooden I joist and called it a TJI. The original I joist (TJI) was built using solid lumber on the flange. In 1970, Art developed the first engineered lumber product, Microllam LVL, and used it for beams and flange material for the TJI joists. This innovation was introduced into the building market during the time that plywood was used in the web instead of OSB because it was considered to be an inferior product. Somewhere in the late 1980’s, thanks to all of you framers and lumber companies in the CFCA that supported us, the use of TJI’s in production framing began to grow. Thank you for your continued business and support. Remember, that’s back when it was bolted Microllam beams and TJI rim joists. In 1991, Trus Joist MacMillan was formed when Trus Joist joined its business of Open Web trusses, Microllam, and TJI’s with Parallam and Timberstrand from MacMillan Bloedel. This gave us industry leading technologies and varied product offerings. These products have been hugely successful, and the family of Timberstrand products continues to be the focus for opportunities moving forward. Trus Joist was acquired by Weyerhaeuser Company in 2000, giving it a new face in the marketplace. The combined resources created greater raw material reserves and an industry leading distribution operation. Trus Joist contin- ued to operate independently, but now in late 2005, a complete restructuring is underway combining five Weyerhaeuser businesses into one. A new invigorated Weyerhaeuser Company will emerge, having Structurwood, Lumber, Distribution, Plywood, and Trus Joist all become “Residential Wood Products” effective January 2006. Over the course of 20 years with your continued support, we have changed the way houses are built, and we are very excited about the innovations and new opportunities we will bring to the industry over the next 20 years. We are proud to be a part of this industry, and we intend to continue lending our support to this organization and our valued customers. Thank you, Mark Davis Weyerhaeuser (909) 877-6100 CFCA Newsletter Page 9 Page 10 Associate Member Spotlight – Universal Truss, Inc. Universal Truss Incorporated is considered one of the largest single manufacturing truss plants in the nation. This firm is a part of the Universal Forest Products family of companies, which is the nation’s leading manufacturer and distributor of wood products for Residential, Commercial, and Multi-Family Site–Built Construction. Universal Truss has been in operation for more than 45 years and has earned a tremendous experience in the SiteBuilt Industry. We are a single-source supplier to our valued customers due to our breadth of value-added commodity lumber products. We have precise and responsive just-in-time delivery systems, an in-house engineering design department and excellent customer service. This gives us a market advantage over our competitors. Our trusses are designed and engineered in-house using the client’s specifications and job requirements. We have dealt with major home builders in Southern California directly or indirectly through contractors. Engineered roof trusses from Universal Truss significantly reduce the variables of building. Lumber is precision cut-to-size, joined with codeapproved steel connector plates, labeled, and delivered to the job site. Another product that we are known for is the plated floor trusses. Whatever your floor systems require, Universal Truss can provide cost-effective, highquality plated floor trusses. These open web trusses are custom made to fit exact specifications, without any on-the-jobcutting, thereby saving time and money for builders. Our plated floor trusses allow builders to easily run mechanicals through an open web configuration. Our Open Joist 2000 is a revolution- CFCA Newsletter ary open web, all wood floor truss, designed and engineered with superior strength and load carrying capabilities. It also provides wider nailing surfaces on the top and bottom flanges, as well as trimmable ends to fit exact framing dimensions. The structural open web design accommodates installation needs of plumbing, electrical, and HVAC systems. Open Joist 2000 is competitively priced with other engineered wood products. Being a part of the Universal Forest Products family gives us the assurance of stability and strength in the industry. It has over 93 facilities in more than 82 locations throughout the United States, Canada, and Mexico. With this in mind, we are prepared to serve our clients with utmost quality of service, meeting their individual needs and offering the most efficient and costeffective alternative of doing business. CFCA Newsletter Page 11 CALPASC Update The CALPASC OCIE chapter had an extremely successful year in 2005! We hosted a number of valuable educational seminars/ workshops, including contract language, wrap insurance, workers’ compensation, time management, construction defect claims, buying/managing insurance, employment law, and SB 800. Cal-OSHA ten-hour training classes were offered, and we also hosted a number of trade and staff council meetings that members took advantage of. Staff councils offer an opportunity for staff members to network and learn from other staff members of fellow member companies. We currently have staff councils for Human Resources, Safety, Customer Service, Finances, and Contracts. As we look toward a new year, 2006 is shaping up to be the best year yet! This year we will be welcoming many new leaders to the organization, including a new chapter President, Thomas Steele of Hardwood Creations. We have already scheduled a number of programs throughout the year, including more educational workshops/seminars, our annual golf tournament, an associate/affiliate event, more legislative visits, and additional staff/trade councils. As an OCIE member, you should have received a member packet as a guide of what to expect and plan for in the coming year. We encourage you and your company to get involved with the chapter, and we are always looking for passionate individuals to contribute to our committees and events. For more information about getting involved with CALPASC OCIE, please contact Beth Curran, Executive Director, at (866) 320-7272 or bcurran@calpasc.org. Burbank Branch 2901 Thornton Ave. Burbank, CA 91504 Ph: 818-842-3667 Fax: 818-842-3668 Signal Hill Branch 2855 Walnut Ave. Signal Hill, CA 90755 Ph: 562-427-7250 Fax: 562-427-8366 Corona Branch 650 Rimpau Ave. Corona, CA 92879 Ph: 951-272-3146 Fax: 951-272-9237 CFCA Newsletter CFCA Updates from Jodi Blom and Kevin Bland Consumer Housing Alliance (CHA) update The CHA Board of Directors and Officers have been devoting many hours of their time on the effort to educate homebuyers and homeowners on the realities and impact of construction defect litigation (CDL). Too many trial attorneys continue to get rich while homeowners, builders, and of course all trade contractors defend against frivolous lawsuits. Legitimate problems in construction do occur, but we hope to be the first to assist the homeowners in fixing any problems they may have in their home. The CHA has recently received an opinion letter from the Hines, Smith Law Firm outlining any potential exposure to lawsuits as a result of content of the website and the database containing the addresses of homes that have entered into a CDL claim. The website and database have thus been modified based on the recommendations from Marc Hines. In addition to the website and database, the CHA has run ads in the local real estate sections of the newspaper driving people to look at the material contained in the website. We are also discussing other lines-of-business that potentially the CHA could provide to homebuyers and homeowners in the future. These ideas include a third-party inspection service, liaison between the homeowner and the builder/trades, educational materials sent to homeowners, radio talk shows, and many other ideas that educate the general public about CDLs. Sandra Bauer and Jodi Blom gave a presentation on the CHA to the CBIA Risk Management Committee in La Quinta on February 16, 2006, which was very well received. We were only to have ten minutes introducing the services of the CHA but the Committee had many questions and had encouraging comments for us. We have had similar interest in the CHA voiced by builders and manufacturers we have spoken to over the past few months. We will continue our outreach efforts with other groups, such as insurance compa- Page 13 nies, mortgage companies, realtors, and other stakeholders. If you would like to be involved in the CHA, please contact Jodi Blom at (916) 485-3367. We need more assistance and welcome additional Board Members or committee members. Thank you to Wayne Carey, Tom Rhodes, Joe Bunker, and Bill Dickinson, who have been participating in our meetings. Currently, our Board and Officers are: Sandra Bauer, President; Jodi Blom, Secretary/Treasurer; and our Board of Directors are: Wayne Carey, Tom Rhodes, Kevin Bland, Dave Keefe, Tom Price, Ken Cloyd, Tom Price, and Gary Cannon. Thank you to Bruce Wick and Beth Curran from CALPASC for their participation. It has been a pleasure working with the CHA and we will keep you apprised of new developments. Cal OSHA Update This coming year there will be a number of advisory committees that will be conContinued on Page 14 Page 14 CFCA Newsletter CFCA Updates (continued) vening to develop new or revised standards in the areas of Heat Illness Prevention, Noise/Hearing Conservation, and Pneumatically Driven Nailers and Staplers which could impact our industry the most, out of the list that appears in the Cal OSHA 2006 Rulemaking Calendar. We will keep you apprised of when these meetings will be held and encourage your participation. The Senate is writing its own version of the Immigration Reform bill in February. The Immigration and Customs Agency has an extra $1 billion this year to use as their top priority for worksite enforcement, including contract workers. Proposed Immigration Reform AB1825 Compliance The Sensenbrenner bill (H.R. 4437) passed recently by the house states that in addition to constructing a 700-mile fence along part of the southern border and making illegal entry a felony, it would also require employers, prior to hiring employees, to check the validity of their Social Security number. This could also extend to workers already employed. As you all know, currently this contrasts with today’s requirements. Reminder that as of January 1, 2006, companies with 50 or more employees must provide a minimum two-hour interactive training for its managers and supervisors in the area of sexual harassment. The training must contain information on other types of discrimination and prohibitive harassment, retaliation, and supervisor’s threat of personal liability in some instances. When counting the number of employees in your organization, not only full-time regular employees are counted but also leased employees, temporary employees from an agency, regular inde- This bill also increases the civil and criminal penalties for knowingly hiring or employing an illegal worker. The White House supports Sensenbrenner’s bill. We will continue to monitor the progress of these bills. pendent contractors, even regularly employed consultants. Additionally, under the Fair Employment and Housing Agency, a supervisor in California is defined as ...”any individual having the authority, in the interest of the employer, to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline other employees, or the responsibility to direct them, or to adjust their grievances, or effectively to recommend that action, if, in connection with the foregoing, the exercise of that authority is not of a merely routine, or clerical nature, but requires the use of independent judgment.” Therefore, some of your crew leaders or foremen could possibly be considered a supervisor under this definition. Supervisors and managers must receive this training within six months from their hire date or promotion. Also, this training must be given to your supervisors and managers every two years. CFCA Newsletter Wet Wood and Mold (continued) million of the $22.5 million settlement. So just how did a lumber supplier get slammed for $13 million of the $22.5 million? To start, all of the subcontractor defendants with the exception of Crenshaw Lumber settled with the Gorman family.13 This started a domino effect that would eventually undermine Crenshaw Lumber’s entire defense strategy. With Crenshaw Lumber left as the last tree standing, Plaintiffs’ attention could be focused completely on cutting down Crenshaw Lumber. The attention given by Plaintiffs’ counsel to Crenshaw Lumber centered on the alleged link between mold and brain damage to Plaintiffs’ child. Counsel blamed the mold for Kellen’s form of autism, which later was claimed to be brain damage.14 The most serious allegation by the Gormans, according to their complaint, was that Kellen suffered brain damage as a result of mold originating from lumber used to construct the home.15 Mold grew from the framing members through walls and floors, allegedly exposing the Gormans and their infant son to toxic mold.16 However, a defense attorney for a sheet metal company in the suit, contended that the “science is clear that there is no known cause for autism.”17 The defense of Crenshaw Lumber was further compromised due to the Court’s ruling on Crenshaw Lumber’s expert designations. The trial judge, Los Angeles Superior Court Judge Victoria G. Chaney, ruled that Crenshaw Lumber could not use 10 of its 17 experts because of alleged missed procedural deadlines.18 These experts included a toxicologist, microbiologist, and life planner (who gives an opinion on the long term care expenses of injured people).19 Crenshaw Lumber’s co-owner, Lawrence H. Olson, stated that Plaintiff’s life care planner had been the last testimony heard by the jury and that the “most important of our expert witnesses [Crenshaw’s life care planner] Page 15 was not allowed [to testify].”20 The strength of one’s position in a construction defect case and value of the claimed damages is heavily dependent upon the testimony of the experts involved. With Crenshaw Lumber’s most important experts excluded from testifying, the strength of its defense was severely compromised. Crenshaw Lumber settled with the Gorman family the day after its experts were excluded by Judge Chaney.21 This was most likely a major factor leading to settlement of the case. Although none of the defendants admitted liability as part of the settlement, Crenshaw Lumber did release a statement that reads, in part, “We wish to emphasize that had the judge not excluded important expert witnesses from testifying … we believe that the jury would have completely vindicated the company.”22 So what does all this mean for the Continued on Page 16 Page 16 Wet Wood and Mold (continued) lumber industry? Could there be another “perfect storm?” Generally bodily injury claims are not alleged in a typical construction defect case. What made this case different was the seriousness of the bodily injury claims. The public at large may very well make a connection between a mold claim and the $22.6 million settlement amount, which may result in a slew of construction defect cases alleging bodily injury resulting from mold exposure. The $13 million settlement by Crenshaw Lumber and the Gormans does not stand for the principle that allegations of wet wood and mold will lead to astronomical settlement or judgment amounts. Rather, this settlement explicitly shows what can happen during a large multi-party construction defect case if a judge rules that important deadlines and filing requirements purportedly were not met. It should be noted that the court system cannot rely on settlements as the bench- mark in deciding the value of other construction defect cases. The facts and merits of each individual case must be examined and weighed before a judge or jury makes its final decision. Only then can a case be referenced, cited, or used as influence in subsequently filed construction defect cases. The much more likely scenario this settlement represents is as a warning to defendants and their attorneys of what not to do in defending against a construction defect lawsuit. Always plan for a filed lawsuit to be litigated to a final decision by a judge or jury. Have a litigation strategy whereby all deadlines and filing requirements are timely met. Otherwise, you will risk being caught in the rain without an umbrella. It is important to remember this is probably a worst case scenario for defendants involved in mold litigation. Everything came together for the Gormans in this case. A combination of allegedly wet wood, mold, bodily injury CFCA Newsletter allegations, alleged missed procedural deadlines, and an unfavorable court ruling led to a truly “perfect storm.” 1 Les Robertson is a founding partner of Robertson _ Clark, LLP, an AV Rated Southern California-based law firm whose areas of specialty are insurance coverage and insurance defense matters. Mr. Robertson has focused his practice in the area of insurance law with particular emphasis on coverage issues arising out of construction disputes and has participated in the settlement and litigation of many large exposure claims. Keith Ciceron is an associate attorney with Robertson _ Clark, LLP and is involved in all areas of the firm’s practice including insurance coverage, civil defense and construction defect. Additional information about the firm and the authors can be accessed at http://www.robertsonclark.com. 2 Ben-Yehuda, Eron. “Family Wins Record Settlement of $22.6 Million for Toxic Mold.” Los Angeles Daily Journal. November 4, 2005 (hereinafter “L.A.D.J.”); “Settlement reached in mold suit,” (2005), available at http://www.signonsandiego.com/uniontrib/20051105/news_1n5mold.html (last accessed December 12, 2005) (hereinafter “SignonSanDiego”). 3 L.A.D.J., supra. 4 SignonSanDiego, supra; LexisNexis Mealey’s Mold Litigation Teleconference, 12/15/05 (hereinafter “Lexis”). 5 “Family wins record settlement over toxic mold,” (2005), available at http://www.msnbc.msn.com/id/9926761/ (last accessed December 12, 2005) (hereinafter “MSNBC”); Lexis, supra. 6 L.A.D.J., supra. 7 MSNBC, supra; SignonSanDiego, supra. 8 L.A.D.J., supra. 9 Id. 10 Id. 11 Id. 12 Id. 13 Id. 14 Id. 15 “Family Settles for $22 Million Over Moldy House,” (2005) available at http://abcnews.go.com/GMA/print?id=1291345 (last accessed December 12, 2005) (hereinafter “ABC”). 16 ABC, supra. 17 L.A.D.J., supra; MSNBC, supra. 18 Id.; MSNBC, supra; SignonSanDiego, supra. 19 L.A.D.J., supra. 20 Id. 21 Id.; ABC, supra; SignonSanDiego, supra. 22 L.A.D.J., supra; ABC, supra; SignonSanDiego, supra. CFCA Newsletter Page 17 TQM: Building a Lasting Relationship with Construction Project’s Constituents We have all heard the buzz regarding “customer satisfaction,” when the discussion of Total Quality Management is mentioned. It seems that the abbreviation “TQM” is a classier phrase and stands out on its own merit! Let’s be honest with ourselves: Just knowing a few fancy phrases and buzz words cannot solve our daily problems that we face on a routine basis with our constituents: customers, employees, material suppliers, financial institutions, architects/structural engineer, and authorities such as city inspectors. The theory of “if the customer is happy, your business will prosper,” has been around for a long time. It has been applied with a large measure of success to many diverse organizations. This theory has come to be known as Total Quality Management (TQM) and has been credited with turning around some national economies.1 This may or may not be correct, but there is no doubt that TQM can be very useful when applied properly. There is also a great concern among construction professionals, researchers, and professional societies regarding the overall direction of the North American Construction Industry.2 As a framing subcontractor, one also must be concerned with the satisfaction of other trades that come before and after. The framing organization must be concerned how the framing layout of the project will affect the plumbing, electrical, finish carpenters, drywaller, cabinet installer, and many other subs. The foreperson must be aware of all structural and architectural details. The company must be proficient in TQM to be able to satisfy the in-house customers (employees). The satisfaction of these interior constituents (the in-house employees), believe it or not, has a tremendous impact on the satisfaction of the other constituents; such as the GC, the owner, architect, structural engineer, city authorities, etc. First comes first, our employees are the front-line ambassador (if I may use that analogy) who will face the other constituents. The degree of the satisfaction of these internal customers (employees) can have a great impact on the success of the framing operation. The experience has demonstrated that the application of TQM is more difficult than theorizing about it. Proper TQM application is a combination of arts and science. The contractors who have a deep conviction of TQM can successfully execute the undertaken construction projects and can easily achieve customer satisfaction. Applying TQM often requires a new perspective of existing practices. Normal contractual relationships between owners, contractors, subcontractors, and suppliers, regardless of the industry, often create an adversarial atmosphere in the work environment. Traditional work relationships promote attitudes such as “I will only do exactly what the contract says” and “I will get away with whatever I can” between working partners. These problems interfere with overall productivity and efficiency. In TQM, business relationships are a series of transactions between customers Continued on Page 18 Page 18 TQM (continued) and suppliers. A customer takes a product from a supplier, performs some value-added function to the product, and then provides the transformed product to another customer, thereby becoming a supplier. For example, a framing sub-contractor receives the end product from the concrete sub and then, adds framing value to it and supplies the value-added product to the next customer in line (plumber, electrical, roofer, and drywaller). Providing strong supplier feedback is a key element of TQM. At each stage of the process, the feedback on performance must be received and analyzed. The mistakes occurred during this phase should be totally eliminated or reduced substantially. As a result, continuous improvement is achieved. There are many more issues regarding the application of TQM which can benefit the construction industry immensely than space permits me to discuss them here. There are invaluable literature materials written by experts in this field. Individual managers who are interested in improving their managerial skills should consult these literatures and attend related seminars. Tony Kiani, Ph.D. C.E./C.M. Telephone (818) 880-1460 www.PacificExpertWitness.com www.HorizonGroupCo.com Deming, W.E. Out of the Crisis. Cambridge, MA: MIT CAES, 1986. 1 Kiani, T. An Investigation of the Application of Total Quality Management to the Rough Framing Industry. Master’s thesis, University of Waterloo, Ontario, Canada, 1993. 2 CFCA Newsletter Fall Protection Guidebook For additional copies of the Fall Protection Guidebook, please contact AlphaGraphics at (909) 989-8550 or via e-mail at us117@alphagraphics.com Members will receive the book at cost @ $24.95 each, plus shipping & handling. Non-Members will receive the book @ $49.95 each, plus shipping & handling. You will also receive a 10% discount when ten or more copies are ordered. CFCA Newsletter Page 19 Associate Member Spotlight – ORCO Construction Supply (continued) uct information and solutions to problems on a daily basis. “At ORCO, sales isn’t just about giving a customer a bid. We do a lot of value engineering these days,” says Keith Costello, Vice President of Sales. “When a contractor comes to us with a system that has been specified by the engineer, we can help identify the most cost-efficient ways to do the project. Once we understand what the issues are, we can bring someone along with us who’s an expert in that area to make recommendations for product or labor savings.” ORCO also provides contractors with a monthly Industry Briefing, a comprehensive e-mail summary of current issues affecting the construction industry, including economic forecasts, housing and constructions statistics, labor issues, and builder/developer news. The company also publishes the ProContractor’s Edge, a full-color, bimonthly promotional mailer, circulated to more than 80,000 contractors and trade professionals. Each issue features new product introductions and great deals on all types of construction tools and supplies. ORCO also strives to be a good corporate citizen, raising thousands of dollars every year through our Otto Rose Memorial Golf Tournaments to benefit the MakeA-Wish Foundation. In fact, in 2004, ORCO Construction Supply was honored as “Wish Maker of the Year” by the Northern California central valley chapter. ORCO also participates annually in the Cancer Society Relay for Life and initiates fundraising campaigns to support the victims of tragic events, like the recent hurricanes in our Gulf region. To reach the ORCO location nearest you, call 888-BUYORCO or for more information about the company, visit their website at www.orcousa.com where you can get specific location details and request a free subscription to the Industry Briefing or the ProContractor’s Edge. Page 20 CFCA Newsletter CFCA Newsletter Framing Contractors to Benefit from CALPASC Dues Restructure Over a graduated timeframe in 2006, the California Professional Association of Specialty Contractors (CALPASC) will change its dues structure both to offer increased member benefits and ensure continuing financial stability. Following extensive analysis of the services and structures of like organizations, CALPASC statewide and local chapter boards changed the foundation on which dues are based from an employee-based dues structure to a revenue-based dues structure. CALPASC originally was funded through the support of a workers’ compensation captive insurance program started in 1999, with the contributions of a few of the small- and mediumsized of CALPASC’s founding companies. CALPASC Board President Jeff Wilson says the new budget, based on the new system of dues assessment, is not only more fair but allows for increased services based on projected growth in membership of up to 20 percent in 2006. “We’ve exploded at a membership increase rate of about 1,000 percent since 1999,” points out Wilson. “Today, at 500 plus member companies, our success means the association can support itself, offer increased needed benefits and look to building a reserve. We hope the California Framing Contractors Association and its framing contractors will continue to participate.” At CALPASC’s inception, the dues assessed to a member organization were based on the number Page 21 of employees the organization had rather than its yearly revenue. A revenue-based dues structure has several benefits. For example, dues are fair and proportionate for all members, the seasonal variability of an employee-count structure is eliminated and overall, the system to assess dues is easier to monitor than headcounts. Until now, larger companies have been paying a disproportionately low percentage of their overall revenues to fund CALPASC activities in relation to smaller- and medium-size members. And, while this change does initially lead to higher dues in some cases, CALPASC Executive Vice President Brad Continued on Page 23 Page 22 CFCA Newsletter CFCA Newsletter CALPASC Dues Restructure (continued) Diede promises it will lead to increased value for the membership. all trades to remain involved so we have continued clout with the legislature.” “We have an ambitious agenda to fund with our increased revenue,” says Diede. “We now have a director of government affairs to assist CALPASC in effecting the necessary legislative and regulatory changes as well as an in-house legal counsel for member educational and legislative support. In addition, we will be expanding chapter/member development and continuing to develop and implement alternative-income ideas to help CALPASC keep dues at a reasonable level. We’ve always appreciated the framing contractors’ involvement and we need them and In 2006, CALPASC members will have the opportunity to participate in more than 50 education seminars and training programs and multiple statewide and local networking programs such as golf tournaments, legislative events, dinner/breakfast gatherings, and others. With the recent success of anti Type-1 Indemnity legislation for residential contractors behind them (AB 758), the statewide trade association faces continuing threats to the industry from new restrictive contract clauses, as well as the need for indemnity reform in commercial construction, functionality standards for Page 23 some trades (SB 800), and Wrap Insurance. “CALPASC companies know they receive proven value for their membership dollars,” says Wilson. “Now we can look forward to stepping up the progress.” California Professional Association of Specialty Contractors (CALPASC) is represented and managed by its members. CALPASC’s mission is to advocate for specialty contractors, suppliers and related businesses in the legislative, regulatory and judicial arenas. CALPASC is committed to educating members on complex issues and advancing safety and compliance within the building industry. Page 24 CFCA Newsletter CFCA Newsletter 2006 CFCA Framing Contractor Members Scott Anderson Surco Development Craig Backstrom, Surco Development Mark Benedetti Tandem West Group Tim Boggess MBC Construction, Inc. Tom Brooks BCI Framing & Drywall Joe Bunker B&B Framing, Inc. Ronald Buroker Madera Contractors Dennis Cardwell Coast Framing, Inc. Wayne Carey C.W. Construction, Inc. Brian Christianson Cal Coast Construction Glen Davies GDT Framing, Inc. Dale DeCarlo Preferred Framing, Inc. Dennis DeLucio RND Construction, Inc. Rick Denger New Mid-Coast Builders, Inc. Bill Dickinson County Line Framing Neal Drinkward Elliott/Drinkward Construction, Inc. James Elliott Trico Framer, Inc. Matthew M. Ellison Ellison Framing, Inc. Marc Fabre BCI Framing & Drywall John Ford Ford Framing Co. Inc. Howard Haig Hondo Construction & Dev. Dave Hale Rancho Framing, Inc. Ryan Holmes HNR Framing Systems, Inc. Robert Keele WestCor Construction Richard Kimball Quality Structures, Inc. Rocky King Rockwell D. King Construction, Inc. Jeff Lehr KBI SoCal John Lewis Tandem West Group Roger Marin RJM Construction, Inc. Patrick McCarthy McCarthy Framing Construction, Inc. Frank Mercier Lucas & Mercier Construction, Inc. Rick Mercier Lucas & Mercier Construction, Inc. Greg Minor Greg Minor Construction Bill Montalvo Mon-May Enterprises, Inc Ken Munson Lucas & Mercier Construction, Inc. Donna Porter Coast Framing, Inc. Jim Post Preferred Framing, Inc. Paul Rakowski Cal Coast Construction Thomas W. Rhodes T.W.R. Framing Leah K. Rivera Protégé Builders, Inc. Page 25 John Romero JR Framing, Inc. Loren Sextro Serfin Construction, Inc. Doug Smith EBI Framing Steve Smith Stevco Framers, Inc. Valerie Smith Stevco Framers, Inc. Jim Snodgrass CBC Framing, Inc. Ron Stettler Surco Development Dave Van Wicklin KBI NorCal Ben Viloria Viloria Construction John Vojtech CBC Framing, Inc. John Volkman KBI NorCal Ray Wakeham RND Construction, Inc. John Williams Rancho Framing, Inc. Steve Wilson Socal Framing, Inc. Dick Harris, Wesseln Construction Co., Framing Associate Fred Hovenier Laurence-Hovenier, Inc., Framing Associate Ron Laurence Laurence-Hovenier, Inc., Framing Associate 2006 CFCA Associate Members Dennis Ascencio HCS Cutler Ken Baker California Truss Company, Inc. Bud Barr White Cap Construction Supply Randy Beck White Cap Construction Supply Ken Bell Simpson Strong-Tie Co., Inc. Mark Boone Champion Lumber Co. Dan Burkhart Quik Drive USA (Simpson Strong-Tie) Diane Chambers ORCO Construction Supply Co., Inc. Ken Cloyd California Truss Company, Inc. Steve Croll Grove Hardware Bill Dage ORCO Construction Supply Co., Inc. Mark Davis Trus Joist Dale Ebberts Grove Lumber Tommy Ebberts Grove Hardware Kathy Ellis Hardy Frames, Inc. Ron English James Truss Co. Gary Foster White Cap Construction Supply Steve Foster MFM Building Products Bill Gates GatesCo Enterprises, Inc. Rusty Goger PRO Installer - Schnee-Morehead, Inc. Eric Golden California Forklift Co. Paul Haacke Grove Lumber Jerry Hargus Reno Hardware & Supply, Inc. Steve Hawkins California Truss Company, Inc. Kirk Herold Safety Compliance Company Tom Herold Safety Compliance Company Will Higman Reliable Wholesale Lumber, Inc. Charles W. Hippenstiel Safety Compliance Company Brian Hurdle The Collins Companies Richard Jacobs United Steel Products Brent Johnson Home Lumber Company Milton E. Johnson Home Lumber Company Jim Julian Champion Lumber Co. Bob Kircher Las Plumas Lumber & Truss Co., LLC Jim Lawrence Lockton Insurance Brokers, Inc. Rock Lee Dixieline Lumber Co. Walter Lee Lockton Insurance Brokers, Inc. Tom Lopez Weyerhaeuser Jimmy McElreath PRO Installer - Schnee-Morehead, Inc. Bill McLaughlin United Steel Products Gary Messenger No Leaks, Inc. - MFM Building Products Joe Michael Universal Truss, Inc. Mitch Mitchell Reliable Wholesale Lumber, Inc. Wayne Nailon Home Lumber Company Richard Nuttall White Cap Construction Supply Travis Post Comet Engineering, Inc. Bill Reavely Boise Building Solutions Randall C. Richards Reliable Wholesale Lumber, Inc. Mike Ruede California Truss Company, Inc. John Schuster California Forklift Co. John Seely Hardy Frames, Inc. Bob Seiple PRO Installer - Schnee-Morehead, Inc. Gary Sell Hardy Frames, Inc. Tammy Simonds Trus Joist Ted Smith Champion Lumber Co. Frank Snoddy United Steel Products Brent Spates Spates Fabricators Richard Stamsek James Hardie Building Products Patrick Stewart Reno Hardware & Supply, Inc. Chris Sullivan FramePro Products, LLC Chris Thoman Simpson Strong-Tie Co., Inc. Lovell Williams Weyerhaeuser Michael Wootten Reno Hardware & Supply, Inc. Page 26 CFCA Newsletter San Joaquin Valley PASC Board of Directors Rob Cravy Terry Tuell Concrete President Gary Graham Graham Concrete Construction Vice President Tina Graham Graham Concrete Construction Secretary Heather Acree Terry Tuell Concrete Chief Financial Officer Eddie Arakelian, Builder's Flooring Director Carl Dyck Scott Interiors Director Cynthia Downing CALPASC San Joaquin Valley Chapter Executive Director Jennifer Banta CALPASC San Joaquin Valley Chapter Membership Coordinator OCIE PASC Board of Directors Thomas Steele Hardwood Creations President Michael Mahony Dynamic Plumbing Vice President Rick Mercier Lucas & Mercier Treasurer David Martinez Martinez Construction Secretary David Keefe Trilogy Plumbing Past President Timothy Davey Dri Residential State Representative Dennis Buccola Oakleaf Landscape Director Gary Cannon Ginger Masonry Director John Dewey Urban Concrete Director James Hernandez Blue Rose Concrete Director Jeff Loftus, Aliso Air Director Mark Louvier Trimco Finish Director Jon Parry Bemus Landscape Director Elden Peterson Peterson Brothers Construction Director Tom Price Express Leasing Director Tom Rhodes TWR Framing Director Jack Saldate Peterson Brothers Construction Director Steve Schetne Schetne Drywall Director Phil Slater Slater, Inc. Director Vice President of Risk Management Dave Louden CALPASC Northern California Director of Government Affairs Beth Curran CALPASC OCIE Chapter Executive Director Jennifer Banta CALPASC San Joaquin Valley Chapter Executive Director Cees Molenaar CALPASC San Diego Chapter Executive Director Jim Yates Golden West Plumbing Director Northern California PASC Board of Directors Kary Yergler Bayside Concrete Director Robert A. Lindsey, Jr. Signature Drywall President Beth Curran CALPASC OCIE Chapter Executive Director Cynthia Mitchell Citadel Tile and Marble Vice President Rachel Bear CALPASC OCIE Chapter Membership Coordinator Elden Lewis Sierra Stair Co. Secretary CALPASC Board of Directors Gene Kindy KRC Builders, Inc. Treasurer Jeff Wilson A-1 Door and Building Solutions President Tim Davey DRI Residential Corporation First Vice President Greg Colgate California Tile Company Vice President/Secretary Michael Mahony Dynamic Plumbing Systems, Inc. Treasurer Steve Benjamin Production Framing Systems, Inc. Director Rob Cravy Terry Tuell Concrete, Inc. Director Gary Graham Graham Concrete Construction Director Dave Keefe Trilogy Plumbing, Inc. Director Bob Lindsey Signature Drywall Director John Mohns Benchmark Landscape, Inc. Director Jeff Starsky Beutler Corporation Director Thomas Steele Hardwood Creations Director Tim Taylor Taylor Trim & Supply, Inc. Director Tom Lewis Mueller Lewis Concrete, Inc. Immediate Past President Brad Diede CALPASC Northern California Executive Vice President Bruce Wick CALPASC Northern California Jeff Wilson A-1 Door and Building Solutions Director Mark Nicodemus B.Z. Plumbing Director Jeff Starsky Beutler Corporation Director Brian Peters Bianchi Plumbing Director Paul Esch (Ron Goedde) Cedar Valley Concrete Director Barry Silberman Conco Companies Director Delane Rhodes Erickson Carpentry Construction Director Mark Cooper H&D Electric Director Steve Benjamin (John Boze) Production Framing Systems, Inc. Director Ray Alvarado Rayco Electric Director Bryan Stilwell Sierra WES Drywall, Inc. Director John Daly South Placer Roofing Director Ric Kirkish Stairbuilders, Inc. Director Michael Fisher Western Wood Fabricators Director Jenifer A. McDonald CALPASC NC Executive Director CFCA Newsletter Page 27 Natalie Murdaugh CALPASC NC Membership Coordinator Mary Kathawa Pacific Lath & Plaster Director San Diego PASC Board of Directors John Mohns Benchmark Landscape Director Tim P. Taylor Taylor Trim & Supply President Scott Layton Walker Wood Products Vice President David Brooks Concrete Concepts Treasurer Howard Shahan American Design Coatings Secretary Greg Colgate California Tile Company Immediate Past President Dukie Valderrama A-D&D Drywall Vice President Tom Lewis Mueller Lewis Concrete Immediate Past President Dennis DeLucio RND Construction Director Bob Gellman CBIZ Nation Smith Hermes Diamond Director John Zlomek Saber Plumbing Director Lee Stalker Just-Star Construction Director Dan Schaldach D & S Construction Director Scott Smerud Surecraft Supply Director Dave Magnani Torres Tile Director Dukie Valderrama A-D & D Drywall Director Jeffery Sears Creative Touch Interiors Director Tom Lewis Mueller Lewis Concrete Director Cees “Case” Molenaar CALPASC San Diego Chapter Executive Vice President Greg Minor Greg Minor Construction Director Emily Gardner CALPASC San Diego Chapter Membership Coordinator Page 28 CFCA Newsletter C009G Framer Safety Video English or Spanish 16min • $69.95 Discount to newsletter recipients – $50.00 Thank you to our Underwriters: B&B Framing, Inc. County Line Framing Preferred Framing, Inc. Rancho Framing, Inc. T.W.R. Framing Tandem West Group Trico Framer, Inc. Orientation program for persons assigned to framing. Meets training requirements of exposure to general hazards. To Order Contact: Gail at Digital 2000, Inc. (800) 334-1523 Fax (281) 988-8900 www.trainingprofessionals.com ✁ cut here CFCA Newsletter Page 31 General Member Benefits Cal-OSHA Representation – You are represented at all of the Cal-OSHA advisory committee meetings and monthly Cal-OSHA Standards Board meetings. We expect three regulations that could greatly impact our industry will be going to advisory committees in 2006. Pneumatic Nailers, Heat Illness Prevention, and Hearing Conservation regulatory languages are slated to be heard this year alone. Legislation Updates – Through our involvement with CALPASC, you will receive updates on proposed legislation. Every year, members of the CFCA attend the legislative conference held in Sacramento. This year it will be held on April 5, 2006. If you are interested in attending this conference, please contact our offices. Safety Training Materials – Our Association, in collaboration with other trade associations and CalOSHA, develop comprehensive tailgate safety material in both English and Spanish. Our most recent publications include the Nail Gun Safety Training Handout, containing color pictures for ease of understanding. Call AlphaGraphics for copies at (909) 989-8550. Reduced Legal Costs – As a CFCA member, you receive review of contracts at a reduced rate with Kevin Bland, Esq. You can reach Kevin Bland at (949) 861-4100. Safety – Safety Compliance Company will provide our members with a comprehensive Injury Illness Prevention Plan (IIPP) at a reduced rate of $700, and a site inspection for $225 per site. Please contact Tom Herold at (800) 901-7926. Education – We provide valuable information at our quarterly general membership meetings on topics such as safety, construction defect litigation, market trends, and pending legislation. Additionally, you will receive our quarterly newsletter containing informative material specific to our industry. Logo Use – The CFCA logo may be used by CFCA members in good standing. Please contact our office for the agreement if you would like to use our logo on your promotional material. Underwriter Level - Underwriters will have their names listed in all CFCA promotional material, newsletters, web site, and advertising. The rate for this is an additional $5,000 per year. Associate Member Benefits Advertising – Associate members, suppliers, and manufacturers who support our industry receive advertising in our quarterly newsletter and on our web site. They also are encouraged to provide newsletter articles that would be informative to our members and participation in our general membership meetings. The CFCA logo may be used by CFCA members in good standing. Please contact our office for the agreement if you would like to use our logo on your promotional material. Underwriter Level - Underwriters will have their names listed in all CFCA promotional material, newsletters, web site, and advertising. The rate for this is an additional $5,000 per year. California Framing Contractors Association Headquarters 3636 American River Dr., 2nd Floor Sacramento, CA 95864 (916) 485-3367 CFCA Contact Information Jodi Blom Executive Director (916) 485-3367 jblom@iwins.com Kevin Bland, Esq. CFCA General Counsel (949) 861-4100 kevin.bland@gblaws.com Melanie Thomson Membership Coordinator (916) 783-5363 melaniethomson@surewest.net
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