2015 Pacific Life Annual Report
Transcription
2015 Pacific Life Annual Report
WHO WE ARE OUR MISSION We provide financial security through products and services that stand the test of time. OUR VISION To be the company of choice for clients who seek asset protection and growth. Pacific Life 2015 Annual Report OUR CORE VALUES We live our core values each and every day. They define us and guide us. 1 CORE VALUES TABLE OF CONTENTS PEOPLE 2015 Financial Summary 1 Business Highlights 2 Letter to Policyholders and Clients 3 We recognize our mission of helping clients achieve financial security can only be accomplished through our people. We invest in developing the talents and expertise of our employees and fostering a work environment that is challenging, inclusive, collaborative, and results-oriented. ACCOUNTABILITY We hold ourselves accountable by honoring our commitments, taking personal responsibility for Life Insurance Division 6 Retirement Solutions Division 8 Aviation Capital Group 10 Pacific Life Re 12 Pacific Asset Management 14 opportunity to meet or exceed their expectations. Investments 15 INTEGRITY Corporate Social Responsibility 18 our actions, and focusing on solutions. CUSTOMER FOCUS We meet the needs of our clients by developing carefully designed products, services, and solutions, and treat each request from customers as an We do the right thing in all aspects of our business, demonstrating honesty, fairness, and respect. FINANCIAL STRENGTH We believe financial strength is essential to fulfilling the needs of our clients. We manage our businesses with a long-term view, focusing on consistent growth, Directors and Corporate Leadership Contact Information 20 21 PACIFIC MUTUAL HOLDING COMPANY Pacific Mutual Holding Company (Pacific Mutual) is the parent company of Pacific LifeCorp, which is the parent company of Pacific Life Insurance Company. Policyholders of Pacific Life Insurance Company are members of Pacific Mutual and, as such, are invited to attend the annual meeting of Pacific Mutual and to elect its board of directors. Through its direct and indirect subsidiaries, Pacific Mutual is engaged in a wide variety of insurance, financial services, and other investment‐related businesses. 2015 FINANCIAL SUMMARY PACIFIC MUTUAL HOLDING COMPANY Dollars in Millions December 31, 2015 2014 % Change Company Assets $ 137,279 $137,048 0% Policyholder & Other Liabilities $ 127,171 $126,817 0% Equity $ $ 8% Company Assets In billions of dollars 130 137 Equity In billions of dollars 137 8.1 9.4 8.7 PACIFIC LIFE INSURANCE COMPANY Offering insurance since 1868, Pacific Life provides a wide range of life insurance products, annuities, and mutual funds, and offers a variety of investment products and services to individuals, businesses, and pension plans. Pacific Life counts more than half of the 100 largest U.S. companies as its clients. 1 9,363 8,672 2013 Operating Revenues Operating Income PACIFIC LIFE & ANNUITY COMPANY 3 2 $ 8,428 $ 7,712 9% $ 561 $ 626 (10%) Pacific Life & Annuity Company offers a wide range of products, including life insurance, annuities, structured settlement annuities, and other investment products and services for individuals and businesses. 2014 2015 Operating Revenues In billions of dollars 7.5 7.7 2013 2014 2013 2014 2015 Operating Income In millions of dollars 8.4 568 2015 2013 626 561 profitability, and effective capital management. INNOVATION We actively seek out opportunities for new products, services, and creative solutions. We believe that innovation requires rigorous analysis, open-mindedness, and a clear understanding of the needs of our clients. COMMUNITY We are active in our communities through involvement, volunteerism, and charitable giving. “P acific Life” refers to Pacific Life Insurance Company and its affiliates, including Pacific Life & Annuity Company. Client count as of June 2015 is compiled by Pacific Life using the 2015 FORTUNE 500®list. Pacific Life Insurance Company, a subsidiary of Pacific Mutual Holding Company, is licensed in all states except New York. In New York, individual life insurance and annuity products are available through Pacific Life & Annuity Company, a subsidiary of Pacific Life Insurance Company. Product availability and features vary by state. Insurance product and rider guarantees are backed by the financial strength and claims‐paying ability of the issuing company and do not protect the value of the variable investment options. Each company is solely responsible for the financial obligations accruing under the policies it issues. Variable products are issued by Pacific Life Insurance Company and Pacific Life & Annuity Company. These products and mutual funds are distributed by Pacific Select Distributors, LLC (member FINRA and SIPC), a subsidiary of Pacific Life Insurance Company and an affiliate of Pacific Life & Annuity Company, and are available through licensed third‐party broker‐dealers. In order to sell life insurance products, a financial professional must be a properly licensed and appointed life insurance producer. For current ratings, visit us online at www.PacificLife.com/ratings. Excludes accumulated other comprehensive income and noncontrolling interest. 2 Excludes net realized investment gain (loss) (NRIGL) and other than temporary impairments (OTTI). 3 Excludes NRIGL (net of an estimate of related amortization of deferred policy acquisition costs [DAC] for variable annuity products and stable value product income), adjustments to variable annuity DAC resulting from true‐ups, assumption unlockings and modeling refinements, and OTTI, net of taxes. 1 2014 2015 2 3 BUSINESS HIGHLIGHTS $137B company assets 1st indexed universal life and universal life insurance sales $661M $2.1B net income 387th FORTUNE 500®company paid in insurance and annuity benefits 7th total life insurance sales $800B 11th variable annuity sales LETTER TO POLICYHOLDERS AND CLIENTS life insurance in force 148 years $6M charitable contributions Life insurance rankings are from the 2015 Confidential Annual Sales Survey of Participating Companies by LIMRA International. Pacific Life Insurance Company sales are based on planned recurring premiums as measured against 81 participating companies. Annuity ranking is from the Variable Annuity Sales and Asset Survey by Morningstar, Inc., as of December 31, 2015. FORTUNE ranking as of June 2015 is of the top 500 U.S. firms by gross revenue. This is a time of opportunity in the financial services industry to provide increased financial security and value to families. Four out of 10 households have no life insurance, and those that do typically lack adequate coverage to meet the needs of their families. The retirement picture is similarly challenged. The average employee balance in a retirement account is $50,000 and 66 percent of working families fall far short of conservative retirement savings goals. The retirement readiness gap is large, as is the gap of understanding the significant financial resources needed for retirement, which may be of a long and unpredictable length. Pacific Life is moving forward with innovation, one of our core values, to help address the challenges and uncertainties that our customers are facing. This past year, we have actively sought out opportunities for new products, services, and creative solutions, helping us better meet the needs of our customers and enhance the support provided to financial advisors. 5 4 2015 FINANCIAL REVIEW Pacific Life continued its momentum forward in 2015, reporting a strong net income of $661 million. We continued to be a leader in several product areas, while maintaining a diversified and risk-managed product portfolio. Our investment areas delivered strong results and deployed more than $9 billion in new investments during 2015, our highest level ever. Our focus on credit quality and highly competitive yields allows us to maintain attractive and competitive crediting rates offered in our products. The Life Insurance Division celebrated its seventh year as the number one seller of indexed universal life (IUL), and Pacific Life was one of the first ACKNOWLEDGMENTS $1 billion in sales in each of its main product categories, namely variable annuities, fixed annuities, mutual funds, and institutional products. We added 13 new investment options within our variable annuity product line, bringing Pacific Life’s total number of available investment options to more than 100. Pacific Funds, our retail mutual fund family, initiated six new U.S. Equity Funds subadvised by Rothschild Asset Management Inc. Aviation Capital Group (ACG) is celebrating its 27th year as an aviation industry leader. It successfully completed a $900 million unsecured senior note sale, bringing the amount raised through debt financing to more than “Pacific Life is moving forward with innovation, one of our core values, to help address the challenges and uncertainties that our customers are facing.” to introduce this product to consumers more than 10 years ago. Pacific Life’s IUL products combine upside potential and downside protection while providing death benefits that can help protect families and businesses from unexpected losses due to death. PRIME, a web-based life insurance sales tool, was recognized with a Stevie Award for the best new businessto-business service in the financial and insurance sector. PRIME is an innovative mobile platform that provides a personalized, simple, and seamless customer experience for both financial professionals and their clients. In a challenging low-interest rate environment and with an industry-wide decline in sales, the Retirement Solutions Division exceeded more than $9 billion since the beginning of 2010. ACG continues to look to the future, committing to purchase the latest technology aircraft, bringing its total number of owned, managed, and committed aircraft to nearly 390. Pacific Life Re, our reinsurance subsidiary, provides a comprehensive range of wholesale life risk management products and services in the United Kingdom, Ireland, Asia, Australia, and North America. Pacific Life Re expanded its reach in 2015 to Australia and completed its first group risk reinsurance transaction there. During the year, new longevity swap transactions covering $6 billion of underlying liabilities were completed. Douglas Ingram, former president of Allergan and current CEO of Chase Pharmaceuticals, was elected to the board of Pacific Mutual Holding Company in May 2015. He is an accomplished business leader and we welcome his valuable insights to our board. In May, our longest-standing board member of 36 years, Susan Westerberg Prager, retired from the board of directors. She made remarkable contributions in her role, being the first woman to serve on our board of directors. The Pacific Life board of directors has greatly benefited from her insightful contributions and we thank her for her strong leadership and support over the years. At the end of 2015, Pacific Life President Khanh T. Tran transitioned to become Aviation Capital Group’s next CEO. He was a key member of Pacific Life’s leadership since he joined the company in 1990, and his knowledge of the aircraft leasing industry and the financial markets makes him ideally suited to focus on and lead ACG’s continued growth. Denis Kalscheur, the former CEO of ACG, was named vice chairman of ACG’s board. Denis has done an outstanding job in strengthening ACG’s financial position, attracting capital, and growing the aircraft portfolio. We look forward to his continued leadership in his new role. MEETING YOUR NEEDS The need for Pacific Life’s solutions is now more evident than ever before. We are committed to creating products and services that meet the needs of current and future generations and that will stand the test of time. Thank you for trusting Pacific Life to be there for you. James T. Morris Chairman, President and Chief Executive Officer 6 7 OUR ACHIEVEMENTS • Strengthened position as a leader in Life Insurance Retirement Plan sales by introducing new customer‐focused initiatives, including an executive class underwriting initiative, a variable universal life insurance accumulation product, and a one‐year indexed account with no cap rate. Individual Life Insurance in Force In billions of dollars 232 243 252 2014 2015 • Recognized with Stevie Award for Best New Business-to-Business for PRIME web‐based portal. SM LIFE INSURANCE DIVISION We offer solutions to individuals, families, and businesses to help them reach their goals for financial protection and supplemental retirement income through life insurance. We work with leading financial and insurance professionals to provide high‐quality products and services for the diverse and evolving needs of their clients. OUR EXPERTISE OUR SOLUTIONS • Financial protection • Business planning and continuation strategies • Estate planning strategies • Supplemental retirement income • Term life insurance • Universal life insurance • Variable universal life insurance • Indexed universal life insurance • Universal life insurance with long-term care benefits • Created a more streamlined experience for life insurance producers by refreshing their dedicated online portal. • Established a dedicated innovations team to enhance our business by identifying and evaluating opportunities that align with the changing needs of our customers and our strategic objectives. 1 st largest seller indexed universal life and universal life insurance 7th largest seller total life insurance 2 nd 2013 largest seller variable universal life insurance 10th Direct Premium In billions of dollars 2.9 3.0 3.0 2013 2014 2015 year as an indexed universal life insurance market leader LEADERSHIP Richard J. Schindler, Executive Vice President • Kevin M. Roddy, Senior Vice President, Finance • Dawn M. Trautman, Senior Vice President, Product & Strategy Management DISTRIBUTION NETWORKS ivisional sales/regional offices • M Financial Group • Marketing organizations • Independent broker-dealers • Regional wirehouses D National wirehouses • Financial institutions Life insurance rankings are from the 2015 Confidential Annual Sales Survey of Participating Companies by LIMRA International. Pacific Life Insurance Company sales are based on planned recurring premiums as measured against 81 participating companies. Awarded a Bronze Stevie® Award for the Best New Business‐to‐Business Service in the financial and insurance sector. 8 9 OUR ACHIEVEMENTS • Pacific Funds, our retail mutual fund family, initiated six new U.S. Equity Funds sub-advised by Rothschild Asset Management Inc. • Entered the qualified longevity annuity contract (QLAC) market by introducing a QLAC for IRA owners who are looking to save on taxes earlier in retirement and increase their guaranteed lifetime income payments at a later time. RETIREMENT SOLUTIONS DIVISION We offer a broad and diversified range of products and solutions designed to help individuals and families achieve asset growth, sustainable retirement income, and long‐term financial independence. We also help businesses manage and fulfill their long‐term retirement plan commitments to employees. OUR EXPERTISE OUR SOLUTIONS • Retirement savings • Retirement income • Asset allocation strategies • Investment strategies • Fixed annuities • Variable annuities • Mutual funds • Structured settlement annuities • Pension risk transfer Annuities Assets Under Management In billions of dollars 73.2 74.9 73.6 2013 2014 2015 • L aunched a dedicated, mobile-friendly website to help financial professionals leverage their social networking capabilities to enhance their existing sales and marketing practices. • 18 years of award‐winning customer service to financial professionals and contract owners. • E xpanded our distribution network by creating a new fixed indexed annuity to independent insurance agents and agencies. 11 14 2 $1B th largest seller variable annuities nd largest seller structured settlement annuities th largest seller fixed annuities exceeded in sales in each of our main product categories, namely variable annuities, fixed annuities, mutual funds, and institutional products Mutual Funds Assets Under Management In billions of dollars 5.5 5.9 5.6 LEADERSHIP Dewey P. Bushaw, Executive Vice President • Kevin R. Byrne, Senior Vice President, Finance & Risk Management • Lorene C. Gordon, Senior Vice President, Operations & Program Management Office • Philip A. Teeter, Senior Vice President, Technology • Chris van Mierlo, Senior Vice President, Sales & Chief Marketing Officer • Brian T. Woolfolk, Senior Vice President, Product Design & Pricing DISTRIBUTION NETWORKS 2013 2014 2015 Independent broker-dealers • National/regional wirehouses • Financial institutions • Structured settlement brokers • Pacific Life Producer Alliance Rankings from Variable Annuity Sales and Assets Survey by Morningstar, Inc. and Fixed Annuity Premium Study by Beacon Research, as of December 31, 2015. Structured settlement annuity rankings from U.S. Individual Annuities Sales Survey by LIMRA, as of December 31, 2015. Customer service awards include DALBAR Service Awards, awarded 1997–2015 (DALBAR, Inc. is a Boston‐based financial services market research company), and Gold and Silver Stevie® Awards, awarded at the 2015 Stevie Awards for Sales & Customer Service. 10 11 OUR ACHIEVEMENTS • Established a joint venture with a significant partner to invest in newer narrow-body aircraft with a broad airline user base. • Secured $1.2 billion in unsecured revolving credit facilities supported by 21 banks globally, and closed our fourth yen-denominated term loan with additional lenders in the group. AVIATION CAPITAL GROUP Aviation Capital Group is proud to celebrate its 27th year as an aviation industry leader. With a platform of 266 commercial jet aircraft leased to approximately 100 airlines in 45 countries, we are established as a trusted aircraft lessor to airline customers worldwide. We also provide aircraft asset management and advisory services to lenders and institutional investors. OUR EXPERTISE OUR SOLUTIONS • Understanding our customers and their needs • Deep knowledge of global aircraft markets and airlines • Strategic manufacturer and global financial institution relationships • Full-service, premier operating lease platform • Aircraft asset investments and management • Commercial jet aircraft trading Aircraft Owned or Managed 261 265 266 2013 2014 2015 • Issued an additional $900 million of unsecured senior notes to institutional investors in the U.S. markets, continuing our strategy of accessing multiple funding sources. • Maintained active portfolio trading activity with purchases of 30 aircraft and sales of 28 aircraft. • Entered into an agreement to sell an additional 18 mid-life aircraft to a group of investors. $9.3B total assets 50% compounded annual growth rate in pre‐tax income from 2013 to 2015 $858M revenues 101 Total Assets In billions of dollars 8.6 8.7 2013 2014 9.3 new technology aircraft commitments LEADERSHIP hanh T. Tran, Chief Executive Officer • John N. Feren, Executive Vice President, Head of Global Strategy & Development • Andrew M. Mansell, K Executive Vice President, Head of Global Marketing & Trading • Madhu Vijay, Executive Vice President and Chief Financial Officer Todd E. Woodward, Executive Vice President, Asset Management DISTRIBUTION NETWORKS United States, United Kingdom, Ireland, Chile, China, and Singapore 2015 12 13 OUR ACHIEVEMENTS • Launched a new reinsurance operation in Australia and completed our first Australian group risk reinsurance transaction. Earned Premiums In millions of dollars • Rated #1 for innovation for the fifth time in six years in the leading independent survey of the United Kingdom and Ireland life reinsurance markets. 1 1,384 1,067 PACIFIC LIFE RE Pacific Life Re offers a comprehensive range of wholesale life risk management products and services in the United Kingdom, Ireland, Asia, Australia, and North America. We specialize in risk and capital management of life assurance, critical illness, income protection, and annuity businesses. OUR EXPERTISE OUR SOLUTIONS • Life insurance • Longevity and annuity risk • Critical illness insurance • Income protection insurance • Underwriting manuals and expert systems • Reinsurance of life assurance, critical illness, and income protection businesses • Reinsurance of annuity and longevity risk • Life insurance retrocession • Associated reinsurance services and technical support $1.4B earned premium income $6B 896 of underlying liabilities covered by new longevity swap reinsurance transactions $100M annualized new business premium generated by our Australian office in its first year of operation 2013 2015 Life Reinsurance in Force In billions of dollars 513 LEADERSHIP David R. Howell, Chief Executive Officer • Duncan L. Hayward, Chief Financial Officer • David G. Heeney, Chief Marketing Officer, Europe Alex R. King, Managing Director, Asia • Andrew P. Gill, Managing Director, Australia • Robert A. Diefenbacher, Senior Vice President, Retrocession 2014 546 285 DISTRIBUTION NETWORKS In-house marketing to insurance companies and retrocession clients 2013 1 Source: Life & Health Reinsurance Programme 2015 by NMG Consulting. 2014 2015 14 15 OUR ACHIEVEMENTS • Announced the listing of our exchange-traded fund, FLRT, in partnership with AdvisorShares®, with the ringing of the New York Stock Exchange opening bell. • Achieved top quartile performance for bank loan and short duration strategies over one year, and short duration and core plus over five years. PACIFIC ASSET MANAGEMENT $5.5B assets under management Founded in 2007, Pacific Asset Management specializes in institutional fixed income asset management. Our investment team focuses on fundamental credit analysis and the management of bank loan, high‐yield bond, and investment‐grade bond strategies. OUR EXPERTISE OUR SOLUTIONS • F ixed income investment management • Floating-rate loans • High-yield bonds • Investment-grade bonds • Corporate debt investment strategies • Core plus • Strategic credit • Short‐duration credit • Subadvisory investment management • Institutional separate accounts $715M INVESTMENTS Positioning the company for the long term The Pacific Life family of companies is supported by seasoned investment teams that focus on investment strategies that provide attractive risk‐adjusted returns. As an independent company with no publicly traded stock, we follow a disciplined and long‐term investment philosophy that stands the test of time and serves the best interests of our policyholders and clients. fixed income assets gained through institutional and retail channels OUR ACHIEVEMENTS LEADERSHIP $41B J ames P. Leasure, Senior Managing Director Dominic D. Nolan, Senior Managing Director Grew our portfolio of fixed maturity securities to $41 billion, maintaining our focus on credit quality and highly competitive yields. $11B Continued strong performance of our $11 billion commercial mortgage loan and real estate equity portfolios, originating $2.6 billion of new commercial real estate-related investments. LEADERSHIP Tod Nasser, Senior Vice President, Investment Management T. Anthony Premer, Senior Vice President, Real Estate Investments Pacific Asset Management is a business division of Pacific Life Fund Advisors LLC, an SEC-registered investment adviser and wholly owned subsidiary of Pacific Life Insurance Company. 16 17 DISTRIBUTION OF INVESTMENTS QUALITY OF FIXED MATURITY SECURITIES DISTRIBUTION OF REAL ESTATE INVESTMENTS REAL ESTATE MORTGAGE PROPERTIES Pacific Life invests in carefully selected securities and mortgage loans. Pacific Life has an accomplished management team with experience in both positive and negative market environments. Our disciplined underwriting and diligent monitoring helps ensure that we maintain portfolio quality over the long horizon. Our bond and real estate securities holdings are very strong, with more than 96 percent of our fixed maturity securities rated as investment‐grade by the Securities Valuation Office of the National Association of Insurance Commissioners (NAIC). Pacific Life emphasizes high-quality properties in select major metropolitan areas that exhibit strong demographic and economic trends. These featured properties represent just a few of the high‐quality mortgage loans included in Pacific Life’s real estate investment portfolio. $61.7B $40.6B $11.4B Dollars in millions December 31, 2015 Dollars in millions $40,602 Fixed Maturity Securities $622 Other Investments $11,092 Mortgage Loans $536 Fair Value Option Securities $7,331 Policy Loans $351 Real Estate $849 Private Equity $228 Trading Securities $1,726 $136 Equity Securities Non-Investment-Grade December 31, 2015 Dollars in millions $38,876 $1,371 Lodging Investment-Grade $2,736 Retail $978 Credit Tenant Loans $2,064 Apartments $502 Other $1,321 NAIC 3 Medium Quality $20,487 NAIC 2 High Quality $405 NAIC 4 – NAIC 6 Low Quality and Below Kinects Tower Seattle, WA Pinehurst Resort Pinehurst, NC Century Centre Irvine, CA Tempe Marketplace Tempe, AZ Metro Pointe at South Coast Costa Mesa, CA December 31, 2015 $3,792 Office Buildings $18,389 NAIC 1 Highest Quality The Mall at Short Hills Milburn, NJ 18 19 $90M $840K 10,000 $500K $1.5M $3.7B 10,200 4th given to community nonprofits in the past 31 years. CORPORATE SOCIAL RESPONSIBILITY Beyond our business commitments, we strive to improve our communities and environment through philanthropy and volunteerism. The Pacific Life Foundation donated $6 million in cash contributions to 781 nonprofit agencies in 2015. $6M packaged JoyJars in partnership with Jessie Rees Foundation that were shipped to hospitals in 42 states and four countries for children battling cancer. donated to organizations working to improve ocean health and sustainability, as well as the conservation, education, and research of humpback whales and other marine mammals. 47% Health & Human Services 19% Education 31% Civic, Community & Environment 3% Arts & Culture total volunteer hours at 156 different community projects through our Pacific Life Good Guys Program, a 40% increase in volunteer hours from 2014. in employee and Foundation contributions to the 2015 United Way Campaign. pledged to Children’s Hospital of Orange County in support of its new pediatric mental health initiative. Pacific Life has invested $3.7 billion in assets related to socially responsible efforts in underserved and low‐income communities, as well as environmentally green efforts. We have also made commitments of an additional $1.1 billion toward future investments. completed employee‐built community playground in partnership with KaBOOM! 20 21 DIRECTORS AND CORPORATE LEADERSHIP DIRECTORS Jane M. Guon 3 Vice President and Secretary Pacific Life Insurance Company Douglas D. Abbey Chairman Swift Real Estate Partners 1, 2 Mariann Byerwalter Chairman SRI International Interim President and Chief Executive Officer Stanford Health Care 1, 2 Sharon A. Cheever 3 Senior Vice President and General Counsel Pacific Life Insurance Company Christopher D. Furman 2 President and Chief Executive Officer Ventura Foods, LLC John Gottschalk 1 Retired Chairman Omaha World-Herald Company Julia S. Gouw 1, 2 Retired President and Chief Operating Officer East West Bank CORPORATE SENIOR MANAGEMENT James T. Morris Chairman, President and Chief Executive Officer Lawrence F. Harr 3 Partner Lamson, Dugan & Murray, LLP Mary Ann Brown Executive Vice President, Investments, Fund Advisory, Corporate Risk Management & Reinsurance Douglas S. Ingram 1 Chief Executive Officer Chase Pharmaceuticals Corporation Adrian S. Griggs Executive Vice President and Chief Financial Officer James T. Morris 1, 2, 3 Chairman, President and Chief Executive Officer Pacific Life Insurance Company Dwight W. Decker 1 Retired Chairman and Chief Executive Officer Conexant Systems, Inc. CONTACT INFORMATION Edward R. Byrd Senior Vice President and Chief Accounting Officer Joseph E. Celentano Senior Vice President and Chief Risk Officer J. Michael Shepherd 1, 2 Chairman and Chief Executive Officer BancWest Corporation Sharon A. Cheever Senior Vice President and General Counsel Scott D. Stowell 1 Executive Chairman of the Board CalAtlantic Group, Inc. Thomas Gibbons Senior Vice President, Corporate Treasury, Tax & Enterprise Consulting William S. Thompson 2 Retired Chief Executive Officer PIMCO Howard T. Hirakawa Senior Vice President, Investment Advisor Operations Dean A. Yoost 2 Retired Partner PricewaterhouseCoopers Adrian S. Griggs 3 Executive Vice President and Chief Financial Officer Pacific Life Insurance Company Director of Pacific Mutual Holding Company 2 Director of Pacific LifeCorp 3 Director of Pacific Life Insurance Company 700 Newport Center Drive Newport Beach, CA 92660-6397 (800) 800-7646 (949) 219-3011 Email: Info@PacificLife.com www.PacificLife.com Investment Management (800) 800-7646 Real Estate Investments (800) 800-7646, ext. 4763 Retirement Solutions Division (800) 722-4448 Life Insurance Division 45 Enterprise Aliso Viejo, CA 92656-2601 (800) 800-7681, ext. 6000 (949) 420-6000 Andrew Oleksiw Senior Vice President, Corporate Development Carol R. Sudbeck Senior Vice President, Human Resources, Facilities, Public Affairs & Corporate Information Technology Richard A. Vrieling Senior Vice President, Corporate Information Technology 1 PACIFIC LIFE INSURANCE COMPANY/ PACIFIC LIFE & ANNUITY COMPANY To view a copy of Pacific Mutual Holding Company’s 2015 audited GAAP consolidated financial statements, please visit www.PacificLife.com/financials. PRINCIPAL SUBSIDIARIES Aviation Capital Group Corp. 840 Newport Center Drive, Suite 300 Newport Beach, CA 92660-6322 (949) 219-4600 www.AviationCapital.com Pacific Asset Management (800) 800-7646, ext. 1656 (949) 219-1656 www.PAM.PacificLife.com Pacific Life Re Limited Tower Bridge House St. Katharine’s Way London E1W 1BA +44 (0)20 7709 1700 www.PacificLifeRe.com Pacific Select Distributors, LLC (800) 800-7646, ext. 3881 (949) 219-3881 w w w. P a c i f i c L i f e.c o m