FDL 4th QTR-final:Fleur de Lis - Louisiana Credit Union League

SINCE 1934
824 Elmwood Park Blvd., Suite 200 • Harahan, LA 70123
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In lieu of Christmas cards, your League has made a donation to the
Louisiana portion of the Community Investment Fund.
A Publication of the Louisiana Credit Union League
Issue 4 Volume 10
SINCE 1934
InfoSight
Compliance information
at your fingertips
Inside: 2008 Education Calendar REAL Solutions 2008 CUNA GAC
CUNA Mutual is your trusted partner in the credit union movement. We are industry
advocates that work together with CUNA, Leagues and other national and international
associations aligned in keeping the credit union movement strong.
Supporting the movement through active involvement and substantial
financial and non-financial contributions, we invest over $35 million
each year to support credit union causes.
As we continue to evolve, we’re committed to helping your credit union meet its
competitive challenges. We are more focused than ever on leveraging our
expertise to develop new products and services that deliver greater
value to you and your members. We confront industry challenges
with higher levels of performance, service and technology.
Visit www.cunamutual.com/thinkcommitment and discover what
our commitment to the credit union can do for your business.
Common Purpose. Uncommon Commitment.
001-0677-0607
CEO’S MESSAGE
Fleur de Lis
LCUL & CUCB STAFF:
Leslie Bechtel, Assistant Manager (Shreveport)
Sharlene Begnaud, Vice President
Donna Bordelon, Member Services Consultant
Kim Chiasson, Product Support Specialist
Anne Cochran, President and CEO
Elida Doiron, Network Director/Trainer
Pam Dychtwald, Director of Training & Development
Susie Fair, AVP of Member Services
Theresa Fonseca, Print Room Specialist
Angela Gervais, Director of EFT Sales & Service
Jennifer Green, Director of Educ. & Communications
Lacey Hyer, Public Relations Specialist
Kelly Johns, Executive Assistant
Christopher Johnson, Product Support Specialist
Barbara Kimball, Manager (Shreveport)
Jill Kitchens, Governmental Affairs/CU Development Specialist
Vince Liberto, Vice President
Connie Major, Executive Vice President
Shannon Morneault, Accounting Assistant
Jennifer Plaisance, Director of Accounting
Carolyn Ricks, Director of Compliance and CU Development
Gary Robinson, AVP Compliance and CU Development
Cassandra Williams, Manager (Baton Rouge)
Mary Wolfe, Member Services Consultant
LCUL BOARD OF DIRECTORS
Virgil Allen, Tangipahoa Parish Teachers CU
Joe Battaglia, U.S. Customs FCU
Glen Beard, Alexandria Municipal ECU
Rodney Beard, Shreveport FCU
Ray Chavanne, McNeese FCU
Tom Conner, Southwest Louisiana CU
Anna Grado, Section 705 FCU
Edna Hickman, District 08 FCU
Charles Johnson, Barksdale FCU
Connie Kennelly, Tulane-Loyola FCU
Charles Kramer, Aneca FCU
Bobby Major, Jr., Claver FCU
Ginger Manint, Eagle Louisiana FCU
Patricia Morris, Monroe Telco FCU
Vicki O’Brien, Jefferson Parish EFCU
Sidney Parfait, Post Office Employees CU
Connie Roy, Lafayette Schools FCU
Norman Thompson, Neighbors FCU
Richard Turnley, Southern Teachers & Parents FCU
Julius Wagoner, Ouachita Valley FCU
CONTACT INFORMATION:
Lacey Hyer: Editor
Louisiana Credit Union League
824 Elmwood Park Blvd., Suite 200
Harahan, Louisiana 70123
(800) 452-7221 • lhyer@lcul.com
GENERAL INFORMATION:
Fleur de Lis is produced quarterly for members
of the LCUL. © 2007 Louisiana Credit Union League.
Issue 4 Volume 10
Winter 2007
I
n this issue of Fleur de Lis, as we prepare to
wrap up 2007 and look forward to the New Year, we
have several new services that we are planning to launch in the beginning of
2008 to better serve you.
We are especially pleased to introduce a new online compliance system,
InfoSight, beginning in January. InfoSight serves as a one-stop source for
up-to-date compliance information and provides immediate access to a
wealth of information.
Another exciting development we have been working on is the REAL
Solutions program. Twenty credit unions in Louisiana are participating in this
innovative program that will deliver the types of financial services undeserved
markets need, want, and can afford, with an emphasis on growth and
sustainability for the credit union.
Our 2008 education calendar is also included in this issue. We have
many exciting educational opportunities planned for next year, including
Compliance School in January and our Leadership Cruise in March, as well
as our telephone conferences and webcasts.
Other highlights of this issue include an update on our website redesign,
an analysis of Louisiana credit union financial information and trends, and
information on the upcoming CUNA Governmental Affairs Conference in
Washington, D.C.
At this time, I would like to take the opportunity to thank you for
letting us represent you in the credit union movement. We value your
membership and look forward to our continued partnership in 2008 and
for many years to come. May peace, joy, hope and happiness be yours during
this upcoming holiday season and throughout the New Year.
Very truly yours,
Anne Cochran, CLE
President/CEO
Fleur de Lis 3
COVER STORY
InfoSight:
Compliance information at your fingertips
TODAY’S COMPLIANCE NEEDS ARE
more complex than ever and credit
unions must be diligent in their efforts
to stay in compliance with changing
regulations. In an effort to keep credit
unions updated with the latest
compliance information, the Louisiana
Credit Union League is pleased to
introduce a new online Compliance
Resource, InfoSight. This web-based
compliance system will provide
affiliated credit unions an online
compliance manual at your fingertips,
whenever and wherever you need it.
No matter what the compliance issue,
InfoSight provides pertinent resources
and insight in terms that can be used to
easily explain regulations. This online
compliance guide will assist credit
unions in understanding and complying
with the numerous state and federal
laws and regulations that affect the
credit unions’ business affairs. With its
powerful search capabilities, InfoSight
is designed to deliver accurate, concise,
and detailed information on a wide
range of issues, both federal and state.
Gary Robinson, Louisiana Licensed
Attorney/AVP of Compliance and Credit
Union Development at the Louisiana
4 Fleur de Lis
Credit Union League, has been involved
with bringing this online resource to
our credit unions. “We are very excited
to offer this valuable service to our
credit unions. One of the great things
about InfoSight is that it will be
constantly evolving. As new laws or
regulations come into being, they will
appear in InfoSight. Further, if an
existing law or regulation is modified
by a court case, legal interpretation,
letter or modification, InfoSight will
change with it. However, have no fears
because your LCUL compliance
staff will still be in the office daily to
answer your questions,” Robinson has
stated.
InfoSight is structured for credit
unions to gain insight and to better
understand key compliance issues,
action steps so credit unions can
readily determine if and how a
regulation applies to them, and save
staff members valuable time by providing
easy-to-understand compliance content
in a standardized format. The system
also offers credit unions access to
compliance information for other states
and CUNA so that they will be in full
compliance from the start if they were
to open a branch in another state.
A variety of topics can be found on
Infosight, such as board responsibilities,
advertising regulations, tax issues,
bankruptcy and collections, and much
more. Louisiana credit unions will
discover a rich library of compliance
content, easy-to-read and understand
compliance summaries, direct links to
laws and regulations, and frequently
asked questions. Visitors to Infosight
will also find CUNA's online compliance
resource e-Guide, sample policies and
procedures, and detailed analysis of
specific topics.
Checklists are also available to help
each credit unions determine if a
regulation affects them. The
comprehensive FAQ section gives them
useful answers to common questions
about specific topics such as Truth in
Advertising, Identity Theft, and Record
Retention. In cooperation with CUNA,
credit unions will have even easier
access to CUNA’s e-Guide for detailed
analysis.
InfoSight began in 2003 and was
designed to provide affiliated credit
unions with up-to-date and
comprehensive federal and state
Coming soon...
An all-new
www.lcul.com
compliance information. Since its
development, InfoSight has established
partnerships with CUNA's compliance
staff and league compliance staff at
several other leagues including the
Louisiana Credit Union League. The
founding Leagues actively seek
cooperation and collaboration from
CUNA, CUNA Mutual Group and other
credit union system organizations to
provide the best information available
on credit union compliance issues.
Louisiana’s credit unions will have
access to Infosight beginning in
January. To access InfoSight please visit
our website at www.lcul.com and click
on the Infosight link. The compliance
system is password protected and is
only available to Louisiana affiliated
credit unions.
LCUL values your league membership
and is excited to provide this enhanced
service to all affiliated credit unions as
a dues-supported service at no
additional charge. We are here to serve
as the premier provider of compliance
information, analysis, and insight to the
latest advancements that are taking
place. InfoSight does not exist to
replace your League's compliance
department; it enhances our service
and adds value to your League dues
investment. Further questions regarding
the new software and compliance
information, please contact Gary
Robinson at (800) 452-7221, ext.3018
or by email at grobinson@lcul.com.
The Louisiana Credit Union
League is excited to announce that
we will launch a new website in
January. The updated site features
a fresh new design that will be
more functional and user-friendly
for our members. Partnered with
CUVillage.com, we have reorganized
the structure of the website and
included drop-down menus to
make the site easier to navigate.
Key areas of the website include:
CU Cooperative Branching
Education
Training
Governmental Affairs
Regulatory Compliance
News & Publications
Products & Services
The site contains a wealth of
information, such as sample
policies & procedures, educational
opportunities, compliance
information, news, product
information, and more. And with
the updated site design, now it will
be easier than ever to locate what
you are looking for! The website
address will remain the same, so
check back soon to experience the
difference of the all-new
www.lcul.com!
Fleur de Lis 5
GOVERNMENTAL AFFAIRS
Gen. Colin Powell, Chris Matthews
headline CUNA’s 2008 GAC
GEN. COLIN POWELL AND “HARDBALL” HOST
Chris Matthews will be among the headline
speakers at CUNA’s 2008 Governmental
Affairs Conference, March 2-6, 2008 in
Washington, D.C. This will be CUNA’s
inaugural GAC headquartered at the
prestigious Washington Convention Center.
The GAC brings together top policy makers
from Congress, the Bush Administration, the
federal regulatory agencies, and the
Washington political establishment to provide
the latest information on legislation and
regulation that affects credit unions and
their ability to serve their members. Heading
into the 2008 election year, the conference
will also focus considerable attention on the
upcoming Congressional races and strategies
for credit union political and campaign
involvement. “The GAC is an opportunity for
credit unions to make an impact,” says
Anne Cochran, President/CEO Louisiana
Credit Union League. “I urge everyone to
attend the GAC; we want Congress to know
that credit unions are committed not only to
our members, but to our nation’s financial
and economic well- being.”
The GAC also provides on-point
education sessions that will ensure credit
unions are fully briefed on credit union
legislative priorities, the impact of coming
regulations, and grassroots political and
campaign involvement strategies. As always,
the conference will devote a day when credit
union leaders deliver their message to
Capitol Hill and meet personally with their
state congressional delegations.
6 Fleur de Lis
“It’s important for meetings with members
of Congress to take place year-round
through such efforts as our Hike the Hill
program. But the GAC is the one time during
the year when thousands of credit union
people are here together to deliver our
message, tell our story and demonstrate our
support to our friends on Capitol Hill,” says
CUNA President and CEO Dan Mica. “As a
former member of Congress, I can tell you
for a fact that this has a great impact. But it
all starts with you, and your own
commitment to be involved and participate.”
Unlike previous years, this year there will be
no need to call into the CUNA Housing
Bureau to make room reservations.
Louisiana Credit Union League (LCUL) has
secured a block of rooms at the JW, located
less than 1 mile, a 2 minute walk, from the
convention center and one block from a
metro station. CUNA will provide shuttle bus
service to and from the convention center.
The nightly rate for the JW Marriott will be
$289 single/double. Registration is $795. A
discount rate of $400 is available for credit
unions with asset size of $35 million or less.
For more information, please contact Jill
Kitchens, Governmental Affairs/CU
Development Specialist at the League office
via phone at (800) 452-7221 or via email at
jkitchens@lcul.com.
2008 CUNA Governmental Affairs Conference
Louisiana Credit Union League
HOTEL INFORMATION
JW Marriott Hotel
1331 Pennsylvania Avenue NW
Washington, DC 20004
(202) 393-2000
Washington Convention Center
801 Mount Vernon Place NW
Washington, DC 20001
Washington, DC 2001
AC
G
A
N
U
C
8
0
THE 20
What’s New
The CUNA GAC’s move to the Washington Convention Center shows that,
politically speaking, credit unions have arrived! Be part of the GAC’s
exciting inaugural year at this
Washington landmark, March 2–6,
2008. The speakers, sessions,
entertainment and grand new
venue promise to take this year’s
GAC to a whole new level. It will be
the GAC you know, only better!
Plan to bring your board members
and management team — the
greater our turnout, the greater
our political impact on Capitol Hill!
D IT’S ABOUT
N
A
W
IS NE
YOU!
What to Expect
Gen. Colin Powell
Don’t miss the opening keynote session where General Powell will
illustrate precisely what it takes to be a leader, providing leadership
strategies to take charge during times of great crisis and change.
Chris Matthews
Always ready to play “hardball” with rapid-fire questions and quick
wit, Chris Matthews will provide his no-nonsense take on the 2008
political scene.
America, presented by CUNA Councils
Ride the “Ventura Highway” to the NEW Sunday evening kick-off
event with concert featuring the band, America, where you will hear
the group’s signature sound from the past and present.
Why It’s About YOU
This conference is about your voice. It’s about defining who we are to
secure our future. This year, being there means everything!
REGISTER AT:
Housing
on November
2007. For
conferenceGovernmental
details and to
For moreopens
Information,
please5,contact
Jill Kitchens,
register,
visitDevelopment
gac.cuna.org.Specialist at the league office via phone at
Affairs/CU
E-mail: gacinfo@cuna.coop
Phone: 800-356-9655 ext. 5700
gac.cuna.org
(800) 452-7221 or via email at jkitchens@lcul.com
Fleur de Lis 7
GOVERNMENTAL AFFAIRS
Boot Up for Project Zip Code
ATTACKS BY BANKER GROUPS
continue at the state and federal levels,
targeting credit union taxation and
field-of-membership. We know that
our only mission is service to our
members and our greatest grassroots
strength is in our members. We need
to be able to quantify this strength so
we can display it to our legislators. It
will have a big impact on a legislator if
we can tell him or her how many
thousands of credit union members are
in his or her district.
This is where Project Zip Code (PZC)
comes in. Project Zip Code is a user
friendly, privacy secure CD-ROM
computer program that counts your
members and matches them with state
legislative districts as well as
congressional districts in Louisiana and
in other states. These counts are then
uploaded to CUNA’s Project Zip Code
website and combined with data from
other credit unions in Louisiana and
nationwide. Many Louisiana credit
union members reside in other states
and we know we have members of
out-of-state credit unions living in
Louisiana. This is why it’s so important
that all credit unions participate.
8 Fleur de Lis
Without full participation we can’t get a
clear picture of our grassroots strength.
This information will be extremely
valuable when we meet with our
congressional delegation during the
2008 CUNA Governmental Affairs
Conference in March.
By participating in PZC, credit union
of all shapes and sizes will enjoy
another marketing tool to continue
their high level of service to members.
PZC allows credit unions to match their
membership to federal and state
districts so the credit union can
determine how many members live in
specific geographical areas. The credit
union can use this valuable information
for internal marketing purposes like
examining the feasibility of shared
branching or determining the best
locations for branch expansion and
ATM services, based on the geographic
concentration of membership.
Your information is safe and secure
with Project Zip Code. No personal
data or individual member information
leaves your computer. The counts, or
numbers of credit union members
matched, are uploaded to a secure
section of CUNA’s website. All of your
credit union member data remains
confidential and secure on the
computer where PZC is run. Project
Zip Code is compliant to the privacy
laws created in Gramm Leach Bliley.
New disks, which are free to all
member credit unions, were recently
mailed out. We look forward to your
participation in Project Zip Code! If
you did not receive your disk or have
any questions about the program please
contact Jill Kitchens, Governmental
Affairs/CU Development Specialist by
phone at (800) 452-7221 ext. 3021
or by email at jkitchens@lcul.com.
2007-2009
Committee Members Announced
The Legislative Committee is comprised of representatives from both state and federally chartered credit unions, who are
committed to remain aware of proposed and/or desired legislation at the state and federal levels. The committee members
build relationships state and federal lawmakers in order to effectively represent credit union to them. Committee members
also study proposed and/or desired legislation, make recommendations to the League Board of Directors for consideration as
the official position of the Louisiana Credit Union League on legislative issues, and assist in presentations to our legislators on
Capitol Hill in Washington and in the State Legislature in Baton Rouge.
We would like to thank Jim Moore, Chairman (E FCU) and Walter Gate (Monroe Telco FCU) for their years of service and
dedication to this committee.
We would also like to recognize out current committee members who will serve a 2 year term from 2007-2009.
Susan Leake, Chairperson (LaCapitol FCU)
Sharon Wegner, Vice-Chairperson (JPSB ECU)
Joe Battaglia (U.S. Customs FCU)
Ronnie Stephens (Breco FCU)
Kay Ebarb (Valex FCU)
Chris Craighead (Forest Kraft FCU)
Virgil Barnette (Barksdale FCU)
Ken Gardner (CSE FCU)
Bruce Thomas (Calcasieu Teachers CU)
Richard Rein (Heritage CU)
J.D. Smith (Post Office Employees FCU)
Grassroots credit union political action is vital. The CULAC Committee acts as the credit union's liaison with the league and
CUNA in the solicitation of funds for state and federal candidates, and in the implementation and continuation of grassroots
political participation by credit union volunteers, staff and members in the State Legislature and the Congress.
We would like to thank Lisa Bourque (Lafayette Schools FCU) and Ron Cobb (McNeese FCU) for their years of service and
dedication to this committee.
We would like to recognize out current committee members who will serve a 2 year term from 2007-2009.
Sidney Parfait, Chairman (Post Office Employees CU)
Ken Killian (Michoud CU)
Rhonda Hotard (Louisiana FCU)
Reggie Gremillion (Wymar FCU)
Bonnie Batiste (SELH FCU)
Lawoka Dionne (First Pioneers FCU)
Kathy Bourgeois (Olin Employees LC FCU)
Katie Pilcher (Ouachita Valley FCU)
Chris Clark (Aneca FCU)
Bill Thomas (Cenla FCU)
Cindy Sansing (Cenla FCU)
LCUL bylaws provide that the Audit Committee shall make or cause to be made a comprehensive review and examination of
all accounts and financial transactions of the League prior to the membership meeting and render reports theron to the
Board of Directors and the membership at the annual meeting. The Audit Committee may employ and use such independent
auditing assistance and/or a CPA firm as may be required to carry out its responsibilities.
We would like to thank Joe Battaglia (U.S. Customs FCU) for his years of service and dedication to this committee.
We would like to also recognize our current committee members who will serve a 2 year term from 2007-2009.
Helen Godfrey-Smith, Chairperson (Shreveport FCU)
Connie Kennelly (Tulane - Loyola FCU)
Maureen Genovese (Shell New Orleans FCU)
Judy Wascom (LA DOTD FCU)
Fleur de Lis 9
EDUCATION
CU Compliance School
Get on Track and Stay on Track
Start the New Year off on the right track by attending LCUL’s
upcoming Compliance School, scheduled for January 8 – 10, 2008
at the Embassy Suites Hotel in Baton Rouge. During this 3-day
program, you will obtain a basic understanding of the major
regulations that affect your credit union, including deposit, lending,
and general operations regulations. You will learn to identify the
regulations that impact your job and develop a
better understanding, from a regulatory point
of view, what you can say or cannot say to
your members. We will also review some
common “pitfall areas” where compliance
errors and mistakes commonly happen
and discuss the potential consequences of
noncompliance, including some of the most
recent lawsuits and fines. You will leave this
program with a better appreciation of the key
role YOU play in the success of your credit
union’s compliance program.
Here’s a look at what we will cover:
Part I: Lending Regulations
(Day One all day & Day Two morning)
• Fair Lending Regulations
• Consumer & Real Estate Loan Regulations
• Bank Secrecy Act/Anti Money Laundering issues
• FACT Act
• Identity Theft Issues
• Discuss possible upcoming lending regulations
Part II: Deposit & General Operations Regulations
(Day Two afternoon & Day Three all day)
• Deposit Regulations
• General Operations Regulations
• New Truth in Savings Regulations for Courtesy Pay Programs
• Bank Secrecy Act
• Credit union check fraud and common scams education case
10 Fleur de Lis
Our instructor, Woody Hodgdon, is the National Compliance
Manager for Addison Avenue FCU (Formerly HP Employees FCU)
in Palo Alto, California. Woody has been involved in credit union
management, operations, marketing, and compliance issues for
more than 30 years and has also held jobs as Vice President of
Operations, Branch Manager and Senior Loan Officer. Woody has
been an instructor for CUNA's Regulatory
Compliance Schools and the CUNA Branch
Operations Institute since 1993.
Your educational investment is only
$589 per person to attend the three-day
school. If you choose to attend just one
portion of the program (Lending Regs all day
on January 8 and morning of January 9 OR
Deposit/General Regs on the afternoon of
January 9 and all day January 10), your
investment is $299 per person. Distance
learners can attend the entire school for only
$569 per person or $289 per person, per day
to attend just one portion of the program. This
investment includes all program materials,
handouts, lunch, and refreshments at all
breaks. Upon completion of the school,
participants will be issued certificates for each day attended. Our
room rate at the Embassy Suites Hotel for this conference is $112
Single/Double Suite plus applicable sales and occupancy tax. For
reservations, contact the hotel directly at (225) 924-6566. Indicate
that you are with the Louisiana Credit Union League group to
receive this special rate.
If you have questions or would like to register, please contact
Jennifer Green, Director of Education & Communications, at
jgreen@lcul.com or (800) 452-7221, ext. 3024.
Education
Calendar
UISIANA
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SINCE 1934
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2008
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2008 Education Calendar
Conferences, Seminars & Workshops
Compliance School
Jan 8 - 10
Technology Conference
Apr 23 - 24
Embassy Suites Hotel, Baton Rouge
$$$$
Presented by Woody Hodgdon, CUCE. This information-packed
three-day school will cover credit union regulations from A to
Z, with a focus on Lending Regulations for the first day and half,
and then Deposit Regulations for the remaining day and a half.
Accommodations:$112 single or double group rate at the
Embassy Suites; call 800.368.8779 for reservations
Contact: Jennifer Green at jgreen@lcul.com, 800.452.7221 x 3024
Paragon Casino Resort, Marksville
$$
The 2008 Technology Conference will bring together an
outstanding selection of industry experts to present informative
sessions on top credit union technology issues and trends,
including IT security, credit & debit card programs, website
compliance, and more.
Accommodations: $79 standard or $99 deluxe group rate at
The Paragon Casino Resort; call 800.949.1979 for reservations
Contact: Angela Gervais at agervais@lcul.com, 800.452.7221 x 3009
CUNA Governmental Affairs Conference
LA Governmental Affairs Conference
Mar 2 - 6
May 20 - 21
Washington Convention Center, Washington DC
$$$$
This event is the only conference of its kind, where attendees
will hear from key legislative and political leaders, experience
a variety of breakout sessions on hot issues, and visit the largest
exhibit hall for credit unions, with a wide variety of products
and services for all of your credit union’s needs.
Accommodations: Available through LCUL, contact Jill Kitchens.
Contact: Jill Kitchens at jkitchens@lcul.com, 800.452.7221 x 3021
Embassy Suites, Baton Rouge
$
Don’t miss this opportunity to stand up and be noticed by our
elected officials, as conference attendees will hear from state and
national officials, and to lobby your representatives on the floor
of the state Senate and House of Representatives.
Accommodations:$112 single or double group rate at the
Embassy Suites; call 800.368.8779 for reservations
Contact: Jill Kitchens at jkitchens@lcul.com, 800.452.7221 x 3021
Credit Union Leadership Cruise
SE CUNA Management School
Mar 27 - 31
June 6 - 13
Carnival Fantasy, New Orleans - Cozumel
$$$$
The Leadership Cruise will feature outstanding educational
sessions, fabulous networking opportunities, lively
entertainment, and great food. Educational sessions will be
presented on topics of interest to credit union CEOs,
management staff, and volunteers, including sessions on
leadership,visionary volunteers, technology, and planning for
the future.
Contact: Jennifer Green at jgreen@lcul.com, 800.452.7221 x 3024
University of Georgia, Athens GA
$$$$
Since 1971, this school has given credit union professionals the
inside track to achieving career success. Graduates consistently
reach top leadership positions in credit unions, where they are
prepared to handle the challenges credit unions face in human
resource management, operations, marketing, financial
analysis, risk management, and other areas of credit union
management.
Contact: Jennifer Green at jgreen@lcul.com, 800.452.7221 x 3024
IRA Update
Teller Compliance
Apr 10
Holiday Inn Select, Baton Rouge
$
Presented by Debbie Crawford, President of Gettechnical, Inc.
In this full day program you will learn what changes are on the
horizon and what your credit union needs to do to get ready for
the new IRA compliance requirements.
Accommodations:$97 single or double group rate at the
Holiday Inn Select; call 225.925.2244 for reservations
Contact: Jennifer Green at jgreen@lcul.com , 800.452.7221 x 3024
June 25 & 26
Embassy Suites, Baton Rouge
$$
Presented by Debbie Crawford. This program focuses on the
legal issues of checks outlined in signature cards under the UCC
and the holds used on transaction accounts under Regulation
CC; the Bank Secrecy Act will also be covered in detail.
Accommodations:$112 single or double group rate at the
Embassy Suites; call 800.368.8779 for reservations
Contact: Jennifer Green at jgreen@lcul.com, 800.452.7221 x 3024
$ --- $100 - 200
$$ --- $201 - 350
$$$ --- $351 - 500 $$$$ --- Over $500
Dates, locations, and topics are subject to change.
Visit www.lcul.com for current program details.
SRCUS Directors Conference
July 13 - 16
Louisiana “Hike the Hill”
Sept 16 - 18
Beau Rivage Casino & Resort, Biloxi MS
$$$$
Jointly sponsored by ten southeastern credit union leagues, this
year’s conference comes to Biloxi, MS where you will be treated
to an exceptional array of educational and social activities
designed to enhance your leadership skills as a credit union
director.
Accommodations: $135 single or double group rate at the
Beau Rivage Casino & Resort; call 888.567.6667 for reservations
Contact: Tom McWilliams at 800.748.8627, ext. 311
Washington, DC
Join fellow credit union professionals and volunteers from
Louisiana as we continue the proud tradition of “hiking the
hill” to promote the credit union difference. During our annual
Hike the Hill, we will visit our congressional delegation in
Washington DC and educate them on the impact and importance of credit unions to our society.
Contact: Jill Kitchens at jkitchens@lcul.com, 800.452.7221 x 3021
Annual Meeting & Convention
New Laws & Compliance Update
July 30 - Aug 2
Sept 23
Sheraton Hotel, New Orleans
$
Join your fellow credit union professionals, volunteers, and
guests at our 74th Annual Meeting & Convention, where you will
enjoy great networking opportunities, a full day of education
sessions, visiting with vendors in the exhibit hall, and much
more.
Accommodations: $149 single or double, or $179 club level
group rate at the Sheraton; call 888.627.7033 for reservations
Contact: Jennifer Green at jgreen@lcul.com, 800.452.722, x 3024
Embassy Suites, Baton Rouge
$$
In the continuing effort to bring compliance issues to credit
unions in a convenient, economic, and timely manner, this
program will help you stay abreast of changing developments in
laws and regulations that impact your credit union.
Accommodations:$112 single or double group rate at the
Embassy Suites; call 800.368.8779 for reservations
Contact: Jennifer Green at jgreen@lcul.com, 800.452.7221 x 3024
Supervisory Committee Conference
CU Management Institute
Aug 20 - 22
Oct 7 - 8
Paragon Casino Resort, Marksville
$$$
Whether you are a committee member, board member, CEO, or
manager, this conference gives you a wonderful opportunity to
understand and implement successful principles that make you
more effective in your supervisory role at the credit union.
Accommodations: $79 standard or $99 deluxe group rate at
The Paragon Casino Resort; call 800.949.1979 for reservations
Contact: Jennifer Green at jgreen@lcul.com, 800.452.7221 x 3024
Embassy Suites, Baton Rouge
$$$
Our Credit Union Management Institute is a two-day program
that will cover topics of interest to both new and experienced
credit union CEOs, managers, and supervisors, including
leadership, communication skills, human resources, legal issues,
and much more.
Accommodations:$112 single or double group rate at the
Embassy Suites; call 800.368.8779 for reservations
Contact: Jennifer Green at jgreen@lcul.com, 800.452.7221 x 3024
Louisiana Share Accounts
IRA Essentials & Advanced
Sept 10 & 11
Marriott Hotel, Baton Rouge
$$
Presented by Debbie Crawford, President of Gettechnical, Inc.
This must-attend seminar will cover the USA Patriot Act Section
326 and the other federal state legal issues on ownership and
documentation of share accounts.
Accommodations: $129 single or double group rate at the
Baton Rouge Marriott; call 225.924-5000 for reservations
Contact: Jennifer Green at jgreen@lcul.com, 800.452.7221 x 3024
Nov 5 & 6
Marriott Hotel, Baton Rouge
$$
Don’t miss this great opportunity to train everyone on your
staff who handles IRAs, including both beginners and
experienced IRA professionals! Day One will cover the
essentials and Day Two will focus on advanced IRA issues.
Accommodations: $129 single or double group rate at the
Baton Rouge Marriott; call 225.924-5000 for reservations
Contact: Jennifer Green at jgreen@lcul.com, 800.452.7221 x 3024
2008 Education Calendar
Teleconferences & Webinars
Date
Topic
Date
Topic
A Look at Thieves from Within
July 16
Robbery Awareness
January 16
Cross Selling
July 17
Opening Minor Accounts
January 29
Bank Secrecy Act
July 22
Auto Lending Profitability
January 30
Opening Deposit Accounts Online
August 6
Risk-Based Compliance Audits
February 6
Serving Members of Modest Means
August 7
Reg Z
January 8
February 12
The Great Demographic Divide
August 12
Increasing Non-Interest Income
February 21
Safe Deposit Compliance Update
August 14
HR/Transitioning to Supervisor
February 25
Growing Auto Loans Without Indirect Lending
August 14
Reg CC and Check Holds
February 27
Understanding Endorsements
August 20
Pay Day Lending Solutions
Embracing Your Hispanic Market
August 26
Decedent Accounts
March 11
Phone Collection Techniques
August 27
Personal Tax Returns: Schedules B, C and D
March 19
Medical Leave for Small CUs
September 4
Retaining & Expanding Member Relationships
March 19
The BSA New Member Interview
September 9
Plastic Card Fraud
March 27
Phishing, Pharming, & More... Oh My!
September 10
Personal Tax Returns: Schedules E and F
April 1
Expense Control
September 18
Account Administration
April 9
Health Savings Account Update
September 24
Post Judgment Collections
April 29
Developing Teller Performance
September 25
OFAC and BSA: The Compliance Connection
April 29
EEO-1 Reports
September 30
Internet Security
April 30
Intro to Credit Unions
March 5
October 8
Does Your Website Stink?
May 6
Telephone Skills
October 15
Check Fraud
May 7
SARs and Law Enforcement
October 21
Bank Secrecy Act
May 14
ACH Fundamentals
October 23
Robbery: Frontline Protection & Planning
May 21
Asset Liability Management
October 29
Signature Cards and Account Agreements
May 29
Membership Retention in a Gen Y World
October 30
Nuts & Bolts of Bankruptcy
June 4
Marketing in a Click Click World
November 5
Disaster Recovery & Business Continuity
June 10
Identity Theft
November 13
Money Laundering
June 17
Risk Based Lending
November 18
CU Financials for Staff
June 19
Opening Fiduciary Accounts
November 19
Opening Business Accounts
June 23
Sustaining Loan Growth through Innovation
November 20
Preparing for Your IT Security Exam
July 1
Employee Record Keeping
December 2
Reg B
July 9
Teller Regs
December 8
Lending to Young Adults and Hispanics
Teleconferences & webcasts are cost-effective programs that allow your staff to receive vital training directly at your credit union. Sessions
last from 1 to 2 hours and pricing ranges from only $129 per connection for 1-hour teleconferences to $169 per connection for webcasts.
Handouts will be provided prior to each program, and most sessions are either archived for 14 days after the session or available on CD.
Questions? Contact Jennifer Green, Director of Education & Communications, at jgreen@lcul.com or (800) 452-7221, ext. 3024.
All date, locations, and topics are subject to change. Check our website - www.lcul.com - for current program details.
Northwest FirstCorp Members United First Carolina Louisiana VACORP VolCorp Kansas
How to Gain Share Growth through Business Deposits
Business deposits are part of the core package of services business members need. Louisiana Corporate partners with the
expert staff at CU Business Group to guide you through the process of developing and implementing the package of services that best fits your program:
Business checking accounts
Business savings and money market accounts
On-line banking and bill pay
Merchant bankcards
Business tax payments
ACH origination
Sweep accounts
On-line cash management
Payroll services
CU Business Group will provide the necessary expertise to evaluate these key areas:
Your core system capabilities – is the system robust enough?
Teller row processes – do you need a merchant window?
New accounts – do you have the right forms and procedures in place?
Volumes – what about businesses with large deposits and high cash/coin usage?
Ultimately, your credit union staff must fully understand these products to best serve the business member. CU Business
Group’s full line of training courses will ensure your staff presents a professional, knowledgeable image to this important
new group of members. We offer a variety of training courses, either in person or in a convenient webinar format:
Business Deposits 101 – The New Accounts Desk
Business Deposits 201 – Deposit Risk Management
Business Services 101 – Effective Interviewing, Asking the Right Questions
Business Services 102 – Merchant Bankcard Basics
Business Services 301 – Reaching New Heights and Best Practices
For more details on our deposit, loan and other services, visit CUBG’s website at http://www.cubg.org
or call Jim Phillips at Louisiana Corporate Credit Union at (225) 603-2642.
Fleur de Lis 15
SHARED BRANCHING
U.S.- Ecuador Partnerships Enable First
International Shared Branching Network Exchange
The first cooperative transactions between two separate
shared branching networks in two different countries were
completed successfully thanks to the efforts of World Council
of Credit Unions (WOCCU), technology from CO-OP Shared
Branching powered by Credit Union Service Corporation’s
(CUSC’s) Next Generation Network (NGN) and support from
the Colorado Credit Union Association and affiliate Credit
Union Service Network in the U.S., along with Red
Transaccional Cooperativa (RTC) and Multisoft in Ecuador.
COONECTA, the new network, connects credit union
members via direct transaction capabilities in the United
States and Ecuador.
Affordable account access is extremely important to
immigrants living in the United States who want to send
money home, said Steve Schaefer, program manager for
WOCCU who spent four years driving this project along with
Oswaldo Oliva and Oscar Guzman, directors of the WOCCU
program in Ecuador. The transactions by Beach and Pizzarelli
flowed effortlessly, clearing the way for what those involved
say will be a groundswell of opportunity to better serve
members.
“Every year, billions of dollars are sent out of the
country, and huge amounts of money are spent on traditional
remittance services to do it,” said Schaefer. “International
shared branching gives members a means to access their
accounts directly and better the lives of their families at
home while maintaining their relationships with their credit
union.”
Currently, 13 Ecuadorian credit unions with 154 service
contact points connect with nearly 3,000 contact points
supported by credit unions in the United States, said Manuel
Rabines, WOCCU second vice chairman and head of
FENACREP, Peru’s national credit union association, at a
public unveiling following the historic event. By sharing
facilities, credit unions can offer greater convenience for
members in both countries.
Credit Union Service Centers
2008 Holiday Schedule
The Baton Rouge and Shreveport Service Centers will be closed for business on these days during 2008:
New Years Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Eve
Christmas Day
New Years Eve
New Years Day 2009
Tuesday, January 1st
Monday, May 26th
Friday, July 4th
Monday, September 1st
Thursday, November 27th
Wednesday, December 24th (close early @ 1:00 PM)
Thursday, December 25th
Wednesday, December 31st (close early @ 1:00 PM)
Thursday, January 1st
The Baton Rouge and Shreveport Service Centers will be OPEN Martin Luther King’s Day, Mardi Gras Day, President’s Day, Good
Friday, Columbus Day (observed Monday, October 13th) , Veteran’s Day (observed Tuesday, November 11th), the day after
Thanksgiving, the day after Christmas. If your credit union observes these holidays, please inform your members that the
Baton Rouge and Shreveport Service Centers will be open for their convenience.
16 Fleur de Lis
MEMBER SERVICES
The State of Louisiana’s Credit Unions:
Third Quarter 2007
Louisiana’s 237 credit unions remain strong and relatively
stable in an environment of changing economic forces.
While we have seen a crisis in the financial services industry
from real estate valuation and increasing delinquencies,
this trend has not significantly impacted our credit unions
so far. Statewide, we saw a 4% growth in real estate loans,
compared to 3.9% growth for the previous period, and a
decline of 7 basis points in delinquencies over two months
from the same period, so it appears that the quality of
credit union real estate
holdings remain stable in
spite of the widespread
difficulties in the industry.
Louisiana’s credit
unions remain very well
capitalized, with an
increase in net worth from
13.17% to 13.36 % from
the prior period. When
compared to September
2006, we see an increase
of 35 basis points in new
worth. We see asset growth from September 2006 to
September 2007 of about 1.5% which while not dramatic,
is certainly a positive compared to the negative asset
growth experienced as year end of 2006.
Asset quality remains strong, with a very minor (2
basis points) growth in delinquent loans to total loans for
the quarter, from .95% to .97%. Charged off loans
remained at 49 basis points for the period, which is an
improvement from 2006 year end of 55 basis points.
Earnings for the period showed a slight decline,
from 92 basis points to 90 basis points. Gross income
showed an increase from 7.57% to 7.70% and loan yield
was up from 7.17% to 7.22%. Overall investment yield was
up 17 basis points while fees and other operating income
only increased 4 basis points. It appears that credit unions
did give back a little extra to members in the cost of funds,
which increased 5 basis points for the period, and a
significant 45 basis points from the same time in 2006.
Credit unions did a good job on the lending front
for the period, as the loan to share ratio statewide grew from
70.52% to 72.12%. Average shares per Louisiana credit
union member declined,
but only slightly ($5,183
compared to $5,191) and
average loan balance grew
from $8,366 to $8,515.
The gradual introduction
of electronic services
statewide increased, but
not at a very rapid rate.
Eighty-nine credit unions
offer transactional websites,
and 34 offer informational
websites. Twenty-three
credit unions reported that they had no website, but were
planning to add this service in the future with most (17)
saying that they planned to introduce an informational
website. It is notable to look at the number of members that
use transactional websites in credit unions, growing from
239,116 to 279,251, about a 15% increase.
The information for this report was obtained from
aggregated financial performance reports from the National
Credit Union Administration. If you have questions or would
like to view the report, please contact Susie Fair, CCUE, AVP
Member Services, at (800) 452-7221 extension 3052 or
sfair@lcul.com.
Fleur de Lis 17
18 Fleur de Lis
CU DEVELOPMENT
Louisiana Credit Unions to provide
“REAL Solutions” for “Low-Wealth” Families
LCUL and the National Credit
Union Foundation (NCUF) have teamed
up to bring NCUF’s signature program,
“REAL Solutions for Low- Wealth
Households” to credit unions in
Louisiana. Participating credit unions
will use and refine business models that
deliver the types of financial services
undeserved markets need, want and can
afford, with an emphasis on growth and
sustainability for the credit union.
Participating credit unions will
jointly decide on one to three products
or services to add to their service portfolio
to meet transaction, savings and/or
credit-building needs of the unbanked
or undeserved. Over an eight-month
period, participating credit unions will
learn from those who have successfully
implemented these alternative products
and business models, while taking steps
to implement their own new offering(s).
At the end of the eight-month project,
participating credit unions should be
ready to roll out at least one new
product or service.
Twenty Louisiana credit unions
have decided to become partner credit
unions in the project and will attend
partnership meetings (dates and sites to
be determined approximately 6 weeks
apart), to learn from credit union leaders
who have already developed products
for low-wealth households, and to
network with other REAL Solutions credit
unions. It is anticipated the first phase
of the project will come to a close by the
end of May 2008. (See list) “We will
follow the same format that has worked
so well in other states when rolling out
REAL Solutions,” affirmed Vicki Joyal,
who is serving as the “Field Coach” to
liaison between NCUF and credit unions
in Louisiana. “By combining our
resources with the league, Louisiana
credit unions and their members will
benefit from our shared experiences
across the country.”
LCUL staff along with Louisiana’s
REAL Solutions field coach Vicki Joyal
visited with the partner credit unions
during the weeks of November 5 -9 and
November 26 – 30 to complete a
diagnostic session of each credit union.
The first Partner’s meeting is scheduled
for January 2008. Partner credit unions
will decide what types of products &/or
services they would like to offer to their
members at this meeting.
NCUF took on REAL Solutions
as its signature program in December
of 2006 and will be working with up to
27 state credit union associations to
implement the program this year. Over
the next three years, REAL Solutions is
projected to help more than 2,000
credit unions in 33 states provide new
products and services to attract more
than 250,000 low-wealth members.
Contact Jill Kitchens, Governmental
Affairs/CU Development Specialist by
phone at (800) 452-7221 ext. 3021
or by email at jkitchens@lcul.com.
PARTICIPATING
CREDIT UNIONS
Ascension CU
Bayou FCU
Campus FCU
Cy-Co FCU
District 05 DOTD FCU
E FCU
Eagle LA FCU
Forest Kraft FCU
GNO FCU
JPSB ECU
LA DOTD FCU
Louisiana FCU
Michoud CU
Neighbors FCU
N.O. Firemen’s FCU
Northwest Louisiana FCU
Olin Employees LC FCU
Section 705 FCU
Southern T & P FCU
UNO FCU
Fleur de Lis 19
AROUND THE STATE
Louisiana Credit Unions Earn
"Innovation Grants" through NCUF
The National Credit Union Foundation's Grants Committee approved 5 new Innovation Grants worth a total of nearly $200,000
for Louisiana credit unions. The grants received by these credit unions will allow them to enact innovative programs that they
have designed to help their credit union members in a variety of ways.
La Capitol FCU
LA DOTD FCU
Denham Springs
Baton Rouge
Student-run credit unions will open in three
schools, and the parent credit union will
provide financial education and Individual
Development Accounts (IDAs) for youth
aging out of foster care and preparing to go
on their own. Partnerships with Junior
Achievement, state agencies, and community
organizations will provide additional funding
and expertise to the project. NCUF grant
funding is made possible thanks to
investors in the (CIF).
This innovative program pairs volunteer
income tax assistance with an unusually
high-rate savings product in partnership
with IRS and two universities. Low-income
taxpayers not only receive free tax returns,
but are also eligible for a Bonus IRAs
earning 7%. La Capitol FCU plans to survey
tax filers and volunteers to measure the
program's impact and suggest
improvements to the model. NCUF grant
funding is made possible thanks to
investors in the CIF.
Southern Teachers &
Parents FCU
Baton Rouge
In a market glutted with flood-damaged
vehicles, this project is a unique response to
used car dealers preying on uneducated
buyers. Southern University's credit union
will target displaced Hurricane Katrina
survivors by offering a holistic Car Buyers
Assistance Program: financial education,
first-time credit, transaction services, and
savings matches along with auto loans.
Partners include Enterprise Car Sales,
Southern University, a participating auto
repair shop, and churches. NCUF grant
funding is made possible thanks to
donations to the Disaster Relief Fund and
through www.cuaid.coop (CU Aid).
Neighbors FCU,
Baton Rouge
Survivors of Hurricane Katrina will benefit
from this unique service to help families
purchase reliable used vehicles now that
federal bus service to New Orleans is
discontinued. The primary partner is
Enterprise Car Sales (a major donor of the
National Credit Union Foundation).
Enterprise will provide certified
pre-owned vehicles. Neighbors FCU and
Catholic Community Services will partner
to assist with cash down payments,
insurance assistance, payment subsidies,
ongoing counseling and education.
Leveraged funds include the Freddie Mac
Foundation and a local community
foundation. NCUF grant funding is made
possible thanks to donations to the
Disaster Relief Fund and through
www.cuaid.coop (CU Aid).
Carter FCU
Springhill
In a community of 5,000 people blighted
by nine payday lenders, this one credit
union will build financial education and
savings components into a ground-breaking
payday lending alternative. Carter FCU will
open a payday lending storefront to provide
low-cost alternative products in demand by
payday loan users. This will be shared
statewide through Carter FCU's participation
in the Louisiana Credit Union League's
Payday Lending Task Force. Partners include
Habitat for Humanity, the local school board
and city government. NCUF grant funding
is made possible thanks to investors
in the CIF.
The credit union philosophy is “People Helping People” and the fostering of methods to assist in the economic betterment of their
credit union members is a priority of Louisiana credit unions. We congratulate these grant recipient credit unions for
their awards and for continuing to develop ways to further the credit union philosophy.
20 Fleur de Lis
Louisiana Credit Unions
“Together We’re Better”
On Thursday, October 18, over 172 million credit union
members in over 46,000 credit unions worldwide celebrated
International Credit Union Day. The theme for this year's
International Credit Union Day was “Together We’re Better”.
Highlights from credit unions around the state include:
The East/West Orleans Chapter had its meeting on
Thursday, October 18 at Magnolia Plantation. A CU Day
candle lighting ceremony took place along with drawings for
different prizes. Carolyn Ricks from the Louisiana Credit
Union League served as the guest speaker.
The Alexandria Chapter held a golf tournament as
well as their chapter meeting. They had 13 teams participate
in the event and made $3,200 for the Children’s Miracle
Network.
UNO FCU hosted International Credit Union Day in
the Lobby of the Homer L. Hitt Alumni Center, where over 200
credit union members and staff members attended. Attendees
enjoyed free Jambalaya, cake, beverages, the credit union’s
famous popcorn, and a free gift. Along with complimentary
food and gifts for everyone, non-members were able to join
the UNO Federal Credit Union free of charge. The membership
fee of $5.00 was waived and all new members received a
$5.00 deposit to their new savings account.
CSE FCU celebrated by providing a free box of
checks to all new checking accounts. Also, members had the
opportunity to win gas cards and VISA gift cards. The office
was decorated in fall fashion with a picnic theme, providing
Bar-B-Q sandwiches to members. Lobby members were also
able to enter drawings for a fire pit, picnic chairs, picnic
gear, and more. “Credit Union Day provides a great
opportunity for staff to meet our members,” said Colleen
Drozda Desselle, CSE Marketing Representative.
Pelican State CU celebrated by serving refreshments
and running special promotions. The credit union ran a
special one-day promotion to encourage members to
celebrate International Credit Union Day. They also held two
raffles for $50 Shell Gas Cards. On October 18th, all
members who made transactions were entered into one
raffle, and all new members were entered into another. A
total of 16 new members joined the credit union and they
hosted over 6,600 transactions.
HUD grants $710,296 to National CU Foundation:
2 Louisiana credit unions recognized
As potential first-time homebuyers struggle to enter a tight mortgage market, the National Credit Union Foundation (NCUF) has
been granted $710,296 from the Department of Housing and Urban Development (HUD) to support homeownership
counseling for consumers with low incomes. NCUF announced it will use the grant to underwrite costs of counseling
programs provided by 22 credit unions. These credit unions, in turn, will leverage their NCUF grants into nearly $6 million to
support low-income counseling and affordable homeownership.
Through September 2008, the 22 credit unions plan to reach nearly 10,000 potential first-time homebuyers, including 6,525
who earn less than 80% of their area median income. The grants will help expand credit union counseling services from
pre-purchase to post-occupancy. Bosack reported that counseling has proven successful in helping credit union members buy
their first homes, avoid predatory mortgages, and prevent defaults. This marks the fifth consecutive year that NCUF has been
approved for a HUD grant.
This year's grant will provide HUD funding for 17 credit unions, and allow five more to continue as HUD-certified
sub-agencies with internal funding. A HUD-funded counseling program in Louisiana can be found at LA DOTD FCU in Baton
Rouge, La. A self-funded counseling program is located at ASI FCU in Harahan, La.
Fleur de Lis 21
BRIEFLY SPEAKING
CAMPUS EXTENDS FINANCIAL EDUCATION
PROGRAM
LA DOTD FCU RECEIVES NATIONAL AWARD
AS FEDERAL CREDIT UNION OF THE YEAR
PELICAN STATE CREDIT UNION GIVES BACK
$300,000 IN SPECIAL MEMBER DIVIDENDS
Campus Federal partnered with First
United Methodist Church of Baton Rouge to
conduct financial education presentations
to its staff members. Church member, Mary
Kay Martin attended a program sponsored
by the Louisiana Jump$tart Coalition (of
which Campus Federal is affiliated) to hear
Campus Federal's Financial Education
Coordinator, Blaine Grimes speak. Under
the recommendation of Grimes, the group
formed a 10 week outline from the FDIC
Money Smart program – the same program
Campus Federal administers to LSU Facility
Service staff. The 10 week course covered
topics such as financial terminology,
differences between banks & credit unions,
check cashing services, what is credit and
why is it important, credit report, credit
repair, credit building, and being credit
ready for home ownership. A total of twelve
participants completed the 10-week course
and were acknowledged with a of completion.
At the National Association of Federal
Credit Unions’ (NAFCU) 40th Annual
Meeting and Exhibition, held in Honolulu,
the national credit union industry trade
association named Denham Springs-based
LA DOTD FCU as the “Federal Credit
Union of the Year” (among credit unions
with assets less than $150 million). NAFCU
also honored LA DOTD FCU with a
marketing award for its promotion, “Youth
Savings Challenge.” The award, “Best
Membership Promotion,” acknowledged
LA DOTD FCU’s successful campaign to
increase membership among youth.
Pelican State CU distributed a Special
Member Dividend of $300,000 to over
10,000 qualified Member-owners on
November 1, 2007. "This Special Member
Dividend is the result of a surplus in the
Credit Union's operating budget due to
such factors as under budget expenses,
increased efficiencies, and a superior team
effort contributed by our 120 dedicated
employees" stated Jeff Conrad, Chief
Executive Officer.
SHELL NO FCU AND LOUISIANA FCU
VOLUNTEERS RECEIVE VOLUNTEER
ACHIEVEMENT PROGRAM AWARDS
Congratulations to Linda Zimmerman of
Shell New Orleans FCU and Jeff Lind of
Louisiana FCU. Zimmerman has received
the Credit Union Services award and Lind
has received the Desjardin award through
CUNA’s Volunteer Achievement Program
(VAP). VAP helps volunteers learn how to
work together effectively, make informed
decisions, and improve credit union
performance.
22 Fleur de Lis
LOUISIANA FCU BRINGS FINANCIAL
EDUCATION TO EAST ST. JOHN HIGH SCHOOL
Louisiana FCU hosted the 2nd annual
Finance Fest at East St. John High School.
The Finance Fest promoted financial
literacy in a fun setting by incorporating
hands on activities for the students.
Students learned about different financial
scenarios including ways to save, borrow,
and make smart money decisions. They
were also exposed to the advantages of
credit union membership and learned
about the various products and services
that Louisiana FCU offers in order to help
them reach their financial goals.
NEW NAME AND EXPANDED AREA OF SERVICE
FOR LIBBEY GLASS FCU
Libbey Glass FCU in Shreveport has
changed their name to Northwest Louisiana
Federal Credit Union. The credit union has
also expanded the area that they serve,
which now consists of those who live,
work, worship, or attends school
approximately 5 miles around their office
located at 7070 Jewella Ave.
FIRESTONE LAKE CHARLES FCU EARNS
CONSECUTIVE SUPERIOR RATING
Firestone Lake Charles FCU has earned
another 5-star superior rating for the 69th
consecutive quarter from Bauerfinancial,
Inc. The credit union is located in Sulphur,
La. and has been serving members for 53
years.
TAYLOR SELECTED FOR PARTICIPATION IN OPEN
PANEL AT ICUL CARD FORUM
LOUISIANA FCU DONATES UNIFORMS TO
CREDIT UNIONS IN PERU
LA DOTD FCU WINS DESJARDIN YOUTH
AWARD
At the most
recent Illinois
Credit Union
League (ICUL)
Card Forum
held in
Denver,
Colorado,
Joyce Taylor of CY-CO FCU was one of
only five individuals selected to participate in
the national open discussion panel. The
ICUL Card Forum brings together
professionals from around the country to
discuss the latest information and tools for
fighting fraud, growing membership, and
increasing card usage. Joyce discussed
how she effectively implements and services
a wide variety of products with minimal
staffing.
Louisiana FCU employees pooled
together over $6000 in gently worn
uniform pieces and donated them to the
World Council of Credit Unions (WOCCU).
Through the Louisiana Credit Union League
and WOCCU, the clothing will be delivered
to Peruvian credit union employees and
individuals in need. "Donating them to
others in need supports the credit union
philosophy," said Mia Perez, Louisiana
FCU's Director of Marketing and Business
Development.
The national Desjardin Youth Financial
Education Award recognition program
formally recognizes the leadership of
individual credit unions and chapters on
behalf of youth financial education. The
program set a new record for
participation, with the Credit Union
National Association (CUNA) receiving
entries from 25 states. We would like to
congratulate LA DOTD FCU in Denham
Springs, for receiving honorable mention
for their entry on the national level.
Summaries of the winning and honorable
mention programs will appear on CUNA's
website. Entries will be on display at
CUNA's 2008 Governmental Affairs
Conference, where the Desjardin awards
will be presented.
CONGRATULATIONS TO OUR NEWEST CUCE
AWARDEES
Congratulations to the following individuals
for completing the requirements necessary
to earn their Credit Union Compliance
Expert (CUCE) designation. These
individuals are either new recipients of the
Credit Union Compliance Expert (CUCE)
designation or have renewed that
certification. Earning this designation
requires a strong commitment to training,
self-improvement, and the credit union
movement.
Lacie Lingo, CUCE
(St Tammany FCU)
Stephen Sanders, CUCE
(Bossier FCU)
Shawn Temple, CUCE
(Bossier FCU)
Angela H. Simon, CUCE
(Lafayette Schools FCU)
YOUR CREDIT UNION CAN BE FEATURED IN
OUR NEXT ISSUE
OUACHITA VALLEY FEDERAL CREDIT UNION
SUNNY SCHOOL BUS DRIVE
Ouachita Valley FCU celebrated their
annual community event, with the help of a
local radio station, to raise money for
school supplies for local, under privileged
children. This year, the credit union raised
over $2500 in monetary donations and
collected over $500 in actual school
supplies. The credit union was able to help
over 160 students, providing them
everything they needed to start school.
If your credit union has news to share,
please email this information to Lacey
Hyer, Public Relations Specialist for the
Louisiana Credit Union League, at
lhyer@lcul.com so that we can
publish your news in eNews and also in
our next edition of the Fleur de Lis. We
welcome stories on events, promotions,
community activities, new locations, new
services, awards and more. Photos are
also always welcome!
Fleur de Lis 23