accelerated six sigma green belt

Official Business Paper:
17th
ACCELERATED SIX SIGMA GREEN BELT
run in the
Philippines
Process Management and Organizational Improvement
Program Overview
There is intense competition in the business space due to the increasing crisis visible in every industry,
coupled with the need to offer the best quality at the least costs. Moving towards zero defects is
no longer a choice but the only way forward— this can be done by using Six Sigma principles and
achieving high levels of performance. With the current time constraints and resource crunch, doing
away with a full length program is difficult for organizations; so accelerated learning is the best path to
follow.
This 3-day program is a hands-on workshop that will help you understand the concepts behind the
Six Sigma Methodology and its relevance to both transactional and production settings covering major
metrics including Customer Satisfaction, Productivity and Product Quality, Service Levels etc. Key
insights on process improvement tools and techniques relevant to the different phases of six sigma
implementation shall be covered through individual / group project cases. A structured roadmap for
project implementation shall be discussed during the program with due assistance on a one-on-one
basis. Additional reading materials & exercises will be provided at the end of the day for homework.
Schedule:
● September 16 - 18, 2015
Venue:
● Makati City
Duration:
● Training - 3 Days
Target Audience:
● QA Professionals and
● Learning Objectives
At the end of the program, participants are expected to:
●● Gain comprehensive knowledge of the Six Sigma methodology through a practical results-oriented
approach and the key tools and techniques applicable to BPO operations;
●● Gain insights and come up with projects addressing specific problem areas and implement the
concept on the chosen areas to identify and achieve improvement;
●● Appreciate and implement an organizational quality culture for organizational performance
excellence;
●● Create personal motivation through official recognition and rewarding of personnel with Green Belt
Certifications based on projects;
●● Work with Black Belts and guide Yellow Belts on project implementation and improvement.
Benefits
●● Requires less time for turnaround, maintaining the operations of your workforce;
●● Reduces cost for talent, skills and leadership development;
●● Offsets the need and costs to recruit certified professionals that are in demand;
●● Enhances the current level of experience and competency in your organization;
●● Provides participants with certification in a framework regarded as a global best practice giving
them significant opportunities for career advancement.
Key Clients
www.eccinternational.com
● ● ● Team Leaders
Process Improvement
Team Members
Operational Managers
and Survivors
Six Sigma Team
Members
Department Heads
SIX SIGMA YELLOW
BELT GREEN BELT
ACCELERATED
SIX SIGMA
Training Agenda
●● Day 1 Recap
●● Analyze Phase
●● Measure Phase
●● Data & Process Analysis
●● Basics of process
●● Data Segmentation & Stratification
measurement
●● Analysis Tools
●● Data collection – Basics,
- Root cause identification
Concepts & Tools
●● Problem Solving Basics
●● Data analysis
●● Project team validation
- Statistics theory &
Introduction
to Minitab
- Identifying Patterns –
Time dependent & time
independent
●● Process Analysis – Control
& Capability
- Sigma calculations,
SLAs and Business
Objectives
●● Project Discussion
(1 on 1 with trainer)
●● Improve Phase
●● Control Phase
●● Facilitation Skills and Decision
●● Process performance
Making Basics
●● measurement & review
●● Seeking the solutions
●● KPIs and measurement criteria
- Brainstorming
●● Monitoring and Control
- Generating ideas as selecting
●● Documentation & Communication
solutions
- Developing Process control plan
- FMEA
●● Short project presentation and
- Mistake Proofing
lessons learned
- Design of Experiments
●● Examination
●● Solution implementation
●● Project Discussion
(1 on 1 with trainer)
Trainer’s Profile
Training Manual
Echo CD
Quick Reference Card (QRC)
Quick Reference Poster (QRP)
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www.eccinternational.com
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He is a Mechanical Engineer and is also a diploma holder in both Business Management and in
Management of Human Resources Development, both granted by Informatics Business
Management School, Malaysia. He has worked in various parts of the world including the
Philippines, Vietnam, Malaysia and Indonesia apart from Germany and USA. Fluent in Tagalog,
English, German and Bahasa Malaysia.
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He is one of the most sought after consultants and speakers in the region when it comes to areas
suchas Enterprise Risk Management, Six Sigma Implementation, Quality Core Tools, Balanced
Scorecard Implementation, Innovative Problem Solving and Decision Making (TRIZ, Theory of
Constraints, 8D, K-T), Business Process Re-engineering, Value Analysis & Engineering, and
Complaints Management.z
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The trainer is the Senior Country Manager of ECC International Malaysia. He garnered almost two
decades of experience in the automotive industry before becoming a full-time consultant. His
experience ranges from working in the manufacturing industry to helping a number of multinational
IT / ITES companies including IBM Daksh, Accenture, Petronas, Fujitsu, Convergys, Toshiba and
Robert Bosch implement various management systems and best practices – across organizational
functions.
APEX
Day 3
●● Project Definition Basics & Concepts
●● Project & Team Charter
●● Communication protocol
●● Voice of the customer
- Translating customer needs to specific
requirements
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Day 2
●● Program Overview
●● Introduction to Six Sigma
●● Basic Concepts
●● Importance & Benefits
●● DMAIC Methodology Overview
●● Define Phase
What will you get?
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Topics
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Certificate
* One Echo CD per company
SIX
SIGMA YELLOW
ACCELERATED
SIX BELT
SIGMA GREEN BELT
Prerequisite
● Attendees should be team members in six sigma projects
● Familiarity with quality tools is mandatory
● Involved in quality improvement projects
Green Belt Certification Requirements
Certificate of Attendance – Upon completion of Accelerated Six Sigma Training with 100% attendance
Certified Six Sigma Green Belt
● Completion of Accelerated Six Sigma Green Belt Training with 100% attendance
● Successful completion of the Examination on the last day of the training
● Completion of 1 Six Sigma project with reports to be submitted & approved by Apex Global Expert Council
Each Green Belt candidate will be given a validity period of 6 months from completion of the training to complete 1 Six Sigma project
for certification
Training Highlights
● Expert Facilitator
The program is facilitated by one of the leading consultants with years of experience in consulting and training in various
industries. Hence, giving the participants the advantage to tap on his extensive experience to solve practical problems in their
current environment.
● Interactive Learning
The training is an instructor-led course with a combination of presentation lectures, group exercises and question & answer
sessions, to allow mindshare and proactively address the needs and issues relevant to participants.
● Up-to-date Information
Get the latest updates on best practices from industries across the globe with case studies and practical information acquired
from the training and resources of our trainer.
● Training Package
We provide high quality well researched, training material to make learning a meaningful experiences for the participants.
Our training aids are the value add we provide to our participants which are used as a quick reference resource for future use.
About APEX Global
APEX Global (The Academy for Professional Excellence) is the learning solutions arm of ECCI—the leading process improvement
solutions provider in Southeast Asia. Our sole aim is to promote performance excellence among professionals. We help our
customers achieve greater success through effective, experiential and results-oriented training delivery.
Our professional development solutions cover Trainings and Conferences, Managed Services and Learning on Demand. We organize
public trainings and in-house workshops tailored for specific organizations. We help companies manage their non-core yet critical
training function through end-to-end training management - starting from planning and needs analysis to program evaluation and
records management. The Learning on Demand products we offer provide convenient and innovative ways for learning.
Applying the experience of training over 100,000 professionals in the last decade, a strong pool of expert trainers and facilitators
with expertise in a niche array of domains and a strong regional presence, we provide an extensive portfolio of high-quality industry
specific and functional programs coupled with high quality training materials to deliver our ultimate “promise”—the R.E.A.L. learning
experience.
About ECCI
ECCI is the leading process improvement solutions provider in Southeast Asia, focused on process consulting, automation solutions
and learning outsourcing services. We help companies achieve performance excellence by assisting them implement management
systems
and international standards/best practices across multiple domains and industries.
About
ECCI
Our partnerships with best-in-class technology companies help drive sustained excellence for our customers. As a solutions
provider with instructional design capability and subject matter expertise in niche areas, we help organizations implement learning
strategies and design learning content for improved performance.
www.eccinternational.com