It Will Surpass Your Expectations!

Powerful, easy to use and affordable
Property Management Software
...it will surpass your expectations!
The complete hotel management solution
roomMaster an easy to use, affordable and fully integrated hotel system
It is suitable for hotels of all sizes from 10 bedrooms to the SQL version which can run
properties of over 1000 bedrooms. From reservations to sales ledger, point of sale to
commission-free Internet bookings, roomMaster 2000 is a fully integrated and exceptionally
powerful package, installed at over 2500 hotels in 50 countries.
This large global client base makes it possible to deliver product reliability and new features to
keep your property at the cutting edge of hospitality technology.
And because technical support is so important, NFS maintain a 24/7 helpdesk for all our clients.
Reservations
Sales ledger
Housekeeping and maintenance
roomMaster offers complete reservations facilities,
a flexible advance deposit ledger, an unlimited
number of room and rate types, and powerful
confirmation letter functionality.
roomMaster has a comprehensive accounting
capability as well as interfaces to many industry
standard accounting systems such as Sage and
Quickbooks.The Sales Ledger follows a common
set of accounting principles, standards and
procedures that hotels use to compile their
financial statements. Reports such as aged debtors
analysis, sales ledger account statements and other
financial reports can be generated, providing
relevant management information.
It can be a chore to log and track housekeeping
room status changes but it’s easy with roomMaster.
With a bi-directional telephone interface,
housekeeping can log problems and change the
room status using the in-room telephone.
Maintenance issues can be logged with detailed
descriptions of the work required and reports
generated for maintenance staff by using
iQ Anywhere on a PDA/handheld device.
It’s simple to create group blocks or tour operator
allocations, import rooming lists from Excel
spreadsheets, create group masters, group billing
instructions – even generate a group contact which
can be emailed to the group organiser.
Front of house
With roomMaster you can auto assign your rooms,
perform group checkins and checkouts with just a
few clicks of the mouse. Individual checkins and
checkouts take no longer than 30 seconds.
roomMaster supports a variety of interfaces to 3rd
party systems which help in the timely and
accurate posting of charges on to guest and
multiple folios. roomMaster has comprehensive
reservation and guest ledger audit trails which track
every posting, void and adjustment.
Guest history and marketing
No matter if your guest checked out last week or
last year, all the information is still readily available.
With the roomMaster guest history, you can
securely modify past charges and reprint any folio
with ease.
And it has never been easier to use guest profile
information for marketing purposes. Data can be
extracted and used to create a list of guests to
send targeted mailers or e-mail communications.
Room availability by room number screen – total access from one screen Graphical reporting – helping to manage your business
Reporting
Over 130 reports are available! You can customise each report
with your own title, preview them on screen and choose
whether you’d like to automatically print before or after your
audit. If you’d prefer to create your own reports, a separate
report writer is also available.
Guest folios – total control at all times
Current snapshot – keeping you informed
The Enterprise Edition gives you the ability to view your data in
a way no other system can. A wide variety of configurable line,
bar and pie charts allows you to spot trends quickly in order to
make informed decisions.
In addition, there are “Quick Reports” available throughout
roomMaster 2000.You can simply pick the fields you want to
print as well as the order of appearance and a report is
created for you in less than a minute.
End of day
Closing out the day with roomMaster 2000 is fast and easy. By
selecting the “day end” menu option, you will be notified of any
anomalies which need to be fixed before the day can be closed
– unposted rooms, no-shows, etc.The night audit report set
can be automatically e-mailed in PDF format to the general
manager, the hotel owner, or a remote management office.
Quick room display – instant information
Web reservations made easy
The complete hotel management solution
Full integration
roomMaster 2000 compatible systems
roomMaster 2000 can integrate with your phone,
voicemail, restaurant POS, keylocks and central
reservation systems. Checking in a guest can
automatically open the telephone, clear the voicemail,
change the voicemail to a guest’s native language and
create a room key card. Finally, at the end of the day,
week or month, all data is quickly sent over to your
accounting software with one simple menu option,
saving your accounting department hours of tedious
data entry.
Commission-free online
reservations
ACCOUNTING
MOVIE & VIDEO
CHECK-OUT
INTERFACES
PHONE &
VOICEMAIL
INTERFACES
With roomMaster.net all reservations created directly
from your website are 100% commission free. Guests
can book directly from your website into roomMaster
2000, all without picking up a phone. It is like having a
24 hour reservationist who always turns up! Credit
cards can be charged before the guest even leaves your
website, locking in their reservation. Our online group
feature is exclusive to roomMaster.net: group managers
can view their rooming and block status information
online, saving your sales department valuable time.
NFS Hospitality Corporation is a leading international software and
services company. NFS clients include independent hotels and groups,
restaurants and conference centres. NFS provide a complete range of
hospitality solutions including: EPOS and Stock Control, Conference
and Banqueting and Restaurant Reservations.
roomMaster 2000 has been developed by InnQuest
Software (www.innquest.co.uk). InnQuest UK is a wholly
owned operation of NFS Hospitality Corporation
CREDIT CARD
PROCESSING
Point of sale (IQ/POS)
Today, food and beverage is an important revenue source,
requiring effective operational controls. roomMaster IQ/POS
is a cost-effective solution for your hotel bar, restaurant or
gift shop. It is simple to set-up, easy to train staff on and
integrates fully with roomMaster, so guest charges are
immediately posted to the folio and revenue departments
update seamlessly. roomMaster IQ/POS can also be installed
on industry standard
EPOS hardware.
RESTAURANT
POINT-OF-SALE
GDS INTERFACE
& INTERNET
RESERVATIONS
CORPORATE
OFFICE
REPORTING
KEY LOCK
INTERFACE
In addition to roomMaster 2000, NFS
provides a complete and integrated range of hospitality
applications. Our solutions cover EPOS (Aloha), table reservations
(ReservIT), room diagramming (Room Viewer), as well as
conference management (Rendezvous).
NFS IRELAND
6-9 Trinity Street, Dublin 2, Ireland
telephone +353 1 6127090 facsimile +353 1 6127091
NFS SOUTH AFRICA
Johannesburg office
Office W 7,White House Office Park, Church Street, Kempton Park 1620
telephone 011 394 9554/6/7 facsimile 011 394 9558 email: sales@nfs.co.za
Cape office: telephone/facsimile 021 790 4267
NFS HOSPITALITY CORPORATION
NFS HOUSE,15 HARFORDE COURT,
HERTFORD SG13 7NW, UK
telephone 01992 514555
facsimile 01992 514557
email info@nfs-hospitality.com
www.nfs-hospitality.com