Group - Arc International

Transcription

MAY 2008
Corporate
press file
L’Art de la Table
1825
1 • Arc International
today
Contents
Corporate press file
ARC INTERNATIONAL
p.3
2 • A leadership
position
3 • The group’s
commitment
to sustainable
development
p.5
4 • A pioneering group,
a visionary family
p.9
2
p.7
5 • Arc International:
Zoom on...
Organisation of
the group
p.11
Brands and activities
p.12
A short outline
p.16
Key dates
p.19
1 • Arc International today
ARC INTERNATIONAL
Presentation
Arc International is now the world leader in tableware.
The group is active on five continents through production sites,
distribution subsidiaries and, coordinating offices .
Originally founded in Arques, in the Pas-de-Calais département,
Arc International employs 15,000 people around the world and distributes tableware items in more than
160 countries.
Its ambition
Presentation
p.3
Key figures
p.4
Contents
p.2
2 • A leadership position
p.5
3 • The group’s commitment
to sustainable development
p.7
a visionary family
5 • Arc International: Zoom on...
p.9
p.11
In order to meet the changing requirements of the
international market, the group has defined a strategy aimed at being recognized as the tableware
leader in all markets which have significant growth
or value added potential.
Its mission
Offer our customers and consumers
innovative and high quality products
and services.
The group’s strategy
The Arc International group has four main guidelines
for its growth strategy. These are to improve its industrial
competitiveness, control distribution of its products, market
a complete range of tableware and pursue research
and development. It has adopted a strategy of sustainable
development in order to balance economic requirements,
social responsibility and respect for the environment.
3
Key figures
ARC INTERNATIONAL
Operating income :
10 million euros in 2007
Consolidated gross turnover of the group :
1,5 billion euros in 2007
Employees around the world : 15,000
Distribution of turnover
59 % by region :
More than 100 engineers contribute to R&D in the
group.
Arc International is a 100% family-held, Limited
Liability company. It is headed by a board of directors
and a supervisory board, four of whose ten members
are independent experts.
18 %
23 %
Presentation
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Key figures
p.4
Contents
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a visionary family
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4
p.11
Arc International
around the world
Europe
North America
International
Distribution of turnover by activity :
25 %
57%
Headquarters :
Arques, France
59 %
18 %
B to B
Food service
Consumer goods
ARC INTERNATIONAL
The Arc International group has four main guidelines for its growth strategy
to meet market needs and anticipate customer expectations.
These are to improve its industrial competitiveness, control distribution of its products,
market a complete range of tableware and pursue research and development.
International deployment to get closer
to markets and consumers
p.5
p.5
Tableware concepts for
all distribution networks
p6
A commitment to continuous
innovation and improvement
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Contents
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p.7
a visionary family
p.9
In a context of fierce competition, this new growth strategy
was deployed in 2002. Its purpose is to enable the group to
continue growing in all world markets by offering consumers products which meet their expectations and level of
income.
The strategy first involves improving the group’s industrial
competitiveness. To do this, it has increased the productivity
of its western production sites while investing in production
plants in countries with substantial development potential
in order to better penetrate local markets with suitable
products. In this respect, Arc International has worked on
balancing production and sales in the two main currencies:
the euro and the American dollar and has regionalised its
activities so as to be more responsive to the needs of different
markets, to optimise its logistical organisation and relationships between the industry and distributors.
At the same time the group has undertaken a policy of
growth through external purchases and by integrating its
distribution partners. Arc International is thus controlling
its access to the market by buying out some of its distributor
partners or by creating its own subsidiaries. This new
distributor activity means that the group’s corporate
culture is evolving as it has, up to now, been more industrially oriented.
In order to get closer to markets, and consumers,
the group opened in 2006, the factory outlet stores.
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5
ARC INTERNATIONAL
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Tableware concepts for
all distribution networks
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Contents
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a visionary family
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Tableware concepts
for all distribution networks
Armed with its know how in glassware, Arc International
developed globally and diversified its activities through
the integrating of materials other than glass. Today, the
group offers a full range of ovenware, tableware and
decorative items combining glass, earthenware, wood,
porcelain, stainless steel among others.
The last guideline underlying the Arc International
strategy concerns research and development, both for
processes and design, in order to set trends, meet the
expectations of customers throughout the world and
prove the group’s commitment to both creativity and
innovation.
Arc International has developed a portfolio of six brand
names (Luminarc®, Mikasa®, Cristal d'Arques® Paris, Arcoroc®,
Pyrex® (1) , Chef & Sommelier, and Studio Nova®). Each of the
brands was developed around a specific universe to meet the
particular requirements of the target population, of product
offers and of sales networks.
For Arc International innovation is not a simple managerial
concept. More than 100 engineers contribute to R&D in the
group. It has quite naturally and for a long time been part
of its corporate culture. Innovation is the key to the development of ArcInternational. The group has a history of technological innovation, the introduction of daring processes and
significant investment in research and development.
Among these advances were the mechanical production of
glass in the nineteen thirties, new processes for manufacturing
opal glass and unprecedented industrial innovation.
In 1968 the company, for the first time ever in the world,
produced automated crystal collections.
Two brands are dedicated to food service (hotels and restaurants): Arcoroc®, the indisputable reference for this market
and more recently, the Hotel & Restaurant collections under
Chef & Sommelier brand.
This complete, multi-material offer
is available in all of the distribution networks.
For more than 40 years the group has also been targeting professional customers – industrialists, traders, manufacturers of
semi-finished and finished products, and service providers –
by offering them tailor-made solutions to meet their specific
requirements (for industry, advertising, bonuses or rewarding
faithful customers).
(1)
Pyrex ®, which is the property of Corning, INC is exploited by
Arc International Cookware SAS under exclusive licence for
Europe, the Middle-East and Africa.
In recent years, a new organisation was
set up to optimise creativity. This made
the customer the centre of attention by
implementing a policy of continuous
innovation and improvement. Once the
necessary means had been deployed,
the group perfected a new material,
Kwarx®, at the beginning of 2006, a
material which is a synthesis of the
best qualities of glass and crystal.
ARC INTERNATIONAL
Commitment which is an integral part of the group’s strategy
Arc International has a strategy of sustainable development aimed at balancing economic requirements, social
responsibility and respect for the environment.
The group’s activities are rooted in a long-term entrepreneurial and ethical approach. This commitment reflects the
determination of the shareholders and general management to apply three fundamental values for all of the
group’s decisions and actions. These are:
• to respect the women and men who work in the company
and help them further their careers,
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The Global Compact:
a world-wide commitment
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Active commitment
for decades
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Contents
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a visionary family
• to satisfy consumer and customer expectations and thus
win their loyalty,
• to ensure the continuity of the group by
developing high profit activity.
Commitment which is an integral part
of the group’s strategy
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To achieve its ambitious programme, Arc International wants
to develop an industrial and commercial tool which is both
profitable and sustainable while avoiding decisions being
taken only with a short-term financial perspective. The group
is committed to a sustainable approach which aims to satisfy
specific markets and cultures. The group intends to conduct its
activities with respect for all human beings, whether they be
customers, employees, shareholders or a community. It is
committed to a proactive approach to social, environmental or
ethical issues wherever the group is active.
All of the group's employees have also committed
themselves to applying sustainable development
in their everyday work.
The Global Compact : a world-wide commitment
In 2003, Arc International joined the Global Compact, initiated by the General Secretary of the United Nations.
The Global Compact provides a reference framework for
dialogue to facilitate convergence between practices in the
private sector and the universal values defended by the
UN. It defines the decisive elements and minimum conditions to be taken into account to ensure both sustainable
development and respect for human rights. These elements
are organised according to ten principles which take into
account human rights, labour legislation, environment
and ethics. For Arc International it was a useful way of
structuring its long-standing commitment to social and
environmental considerations.
This commitment, deployed on a global scale,
concerns the original site of Arques and all
new business units located in Europe, Asia, the
Middle-East and also on the North American
continent.
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Active commitment for decades
ARC INTERNATIONAL
From 1920 when a system was introduced at the original
Arques site for recovering packaging, to 2004 when
Arc International committed itself to Sustainable
Development, the group has developed a long culture
of corporate governance in harmony with sustainable
development principles.
Economics
p.7
Commitment which is an integral part
of the group’s strategy
p.7
The Global Compact:
a world-wide commitment
p.7
Active commitment
for decades
p.8
Contents
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a visionary family
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Sustainable development first means designing, manufacturing, selling and distributing products and services
which bring real value to customers and consumers, in a
very competitive way. This is also the responsibility of each
local economic player. In this respect Arc International has
built up an excellent relationship with its home region and
acts as a pioneer by promoting initiatives that benefit the
Audomaroise region.
Social
Social responsibility comes naturally to the group which
was a pioneer in many fields. As of 1944, the employees at
the Arques site were offered a form of social security.
Sheltered workshops for the disabled and for young people
were created very early on at Arques, the group’s original
headquarters, and the company provided assistance to
employees wanting to become home owners.
Nowadays, training to further the careers of their
employees, the fight against discrimination, which includes
all groups, and prevention of accidents at work have been
extended to all of the group's branches. Suppliers are also
expected to follow these guidelines. A social charter
annexed to procurement contracts specifies those values
they are expected to apply.
Finally, sustainable development tries to balance the short- and
medium-term objectives, challenges and calculated risks,
financial requirements and respect for people.
Sustainable development consists in giving the group a
competitive edge to enable it to be a reliable, long-lasting
economic player which creates employment and promotes
tableware.
Environment
As an industrial company which is a heavy consumer of
energy from fossil fuels and of water, Arc International is
very aware of its responsibility to protect the environment.
The group works actively to reduce emissions of greenhouse gases and to improve waste management. Materials
are used in an economical way, sorted and exploited to the
full.
To reinforce this action, awareness-raising campaigns have
been undertaken in the group's various units in Europe, the
United Arab Emirates, China and the United States. The
commitment made by Arc International corresponds
to the convergence of shareholders’ values with that of
sustainable development.
a visionary family
ARC INTERNATIONAL
The expansion of the Arc International group was brought about by a family which contributed
its ambitions, its values and its stability. Founded in 1825, the small traditional glassworks first grew
into a successful industrial group and then became the world leader in tableware. Its history is that
of a series of technological advances based on the know-how and enthusiasm of men and women
led by a family with far-reaching vision. The company was first directed by Georges Durand,
then his son Jacques Durand from 1927 to 1997 and Philippe Durand until 2007. Today the 4 th generation of shareholders continues to commit themselves to the future and life of the group.
From the first tank furnace to automated crystal production
a visionary family
From the first tank furnace
to automated crystal production
From an industrial flagship company
to world leader in tableware
Contents
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Georges Durand entered the Glassworks in 1897 and
bought it in 1916. It truly began to take off after the First
World War. Georges Durand’s second son, Jacques, entered
the company in 1927.
• The factory was then producing a maximum of
35,000 items per day with a workforce of 250 people.
In April 1930, Jacques Durand went on a trip to the United
States. While there, he paid close attention to the glassworks he visited as they were equipped with tank furnaces
and automated machines.
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Jacques Durand was a visionary who
believed that it was important to
develop original manufacturing
techniques. He gradually introduced
new machines which would enable
the glassworks to improve production while maintaining the creative
glass-making tradition. A first tank
furnace was built in 1934 and the
first presses were then installed.
• In 1950, the glassworks produced 15,000 tonnes of
glass per year and employed 993 people.
The glassworks was the only one offering decorated glasses.
Decorative techniques included gold and coloured bands,
frosting, silk-screening and chromatic lithography…
The first industrial revolution of the group, the introduction
of white opal glass, was followed by development of the
industrial tempering process and the launching of the
Arcopal®, Arcoroc® and Luminarc® brands.
In 1968, the glassworks undertook a new industrial revolution
by being the first company in the world to automatically
produce stemware made of true crystal with a 24% lead
content, which was marketed under the Cristal d'Arques
brand. The subsequent drop in sales prices due to this
innovation meant that crystal was then within reach of all
consumers.
Over a period of sixty years
Jacques Durand transformed the small traditional
glassworks into a giant international company
manufacturing glass tableware items.
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ARC INTERNATIONAL
When Philippe Durand took over, the company was a considerable industrial power with two factories abroad, one in
the United-States and the other in Spain.
Following a purely industrial strategy, the glassworks
enjoyed constant growth in capacity until it was able
to produce 6 millions items per day and no less than
20,000 listed products
• In 1990, 350,000 tonnes of glass were produced
per year with a workforce of 11,540 people.
a visionary family
From the first tank furnace
to automated crystal production
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CHANGE IN STRATEGY
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Contents
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10
In a context marked by stagnating western markets and the
globalisation of commerce, the group suffered its first losses
ever in 2003.
In 2000 under the management of Philippe Durand, the
glassworks became the Arc International group. The change
of name and identity was in response to new requirements
of the global market and clearly proclaimed the group’s
ambition of becoming the world leader in tableware.
The strategy was based on external growth with the
purchasing as of 2000 of the leading American distributor of
tableware, Mikasa® with its network of retail stores.
Philippe Durand decided to invest in industry in other
countries, first in a new factory in China and then in the
United Arab Emirates.
At the end of 2004 the group adopted a series of measures
to balance its production and achieve a competitive edge, in
particular for its original site at Arques in France, with
the planned elimination of 2,659 jobs by 2008.
CONTROL OF DISTRIBUTION
The industrial restructuring of the French site is only one
aspect of the strategy introduced by Philippe Durand. After
the purchase of Mikasa®, control of the distribution
network became a major strategic objective: the British
wholesalers Barnett and Alcester, the Spanish wholesaler
Eneriz, the American wholesaler Cardinal, then the French
distributor Fliba and the Japanese Shibata gradually
became part of the group. In 2006, it entered into a
commercial alliance in North America with the Turkish
competitor Pasabahçe in order to manufacture products for
the biggest food service market in the world.
The last external growth operation was at the beginning of
2006 with the purchasing of Newell Cookware Europe,
then owner of the Pyrex® licence in Europe, in Africa and in
the Middle East.
FOCUSING ON CORE BUSINESS
Experiencing an increasingly competitive global business
context due to competition coming from the low cost countries, the group restructures its core business. In a very difficult retail environnement. it chooses to focus on its core
business by divesting non-core businesses. Consequently, it
announced in June 2007 that Salviati and Mikasa® are up
for sale.
Over a period of 180 years, the family venture which started
with a true pioneering spirit and traditional know-how
followed by major technological innovations, has grown into
the Arc International group, which is now pursuing its
competitive strategy to win new markets and consolidate
development.
Today, the group is committed to a twofold strategy based
on innovation and high quality products. It is thus reinforcing
its position as leader in tableware, while drawing steadily
ahead of its competitors and staking out new opportunities
for growth.
(1)
Pyrex ®, which is the property of Corning, INC is exploited by
Arc International Cookware SAS under exclusive licence for
Europe, the Middle-East and Africa.
5 • Arc International : Zoom on
ARC INTERNATIONAL
Organisation of the Group
General organisation
Executive Committee
Crédit photo : Patrick James
Patrick GOURNAY
Chairman of the Board
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Organisation of the group
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A short outline
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Key dates
p.19
Fred Dohn
North America - BtoB
Guillaume de Fougières
Europe
Contents
p.2
Oliver B. Hasler
p.3
Food Service - Latin America
Oenology /gastronomy
p.5
Bart Muller
International
José-Maria Aulotte
HR/Communication
Axel Bhat
CFO
Franck Collin
Product Marketing
Pierre Créau
Focus programme
p.7
Jérôme Perrod
a visionary family
p.9
Industry
11
ARC INTERNATIONAL
Food service sector
p.13
Business to business
p.14
Group retail stores
p.15
Brands for the general public
The ‘French Touch’ brand adds
sparkle and glamour
to all festive occasions
www.luminarc.com
www.mikasaeurope.com
www.cristaldarquesparis.com
p.11
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A short outline
p.16
Key dates
p.19
Contents
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a visionary family
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Mikasa products with their quality
materials and sophisticated modern
designs stimulate all of your senses for
the utmost in eating pleasure
(1)
© Nicholas Demians D’Archimbault
pour le Journal de la Maison
Luminarc tableware adds
a fashionable touch of colour
at prices all can afford
Pyrex® (1) satisfies your meal preparation
needs every day, thus making your life
easier and more enjoyable
Studio Nova offers a daring range of
innovative designer tableware whose
decorative patterns explode with colour
www.arc-international-cookware.com
www.studionova.com
Pyrex ®, propriété de Corning Inc. est exploitée par Arc International Cookware SAS sous licence exclusive en Europe, au Moyen Orient et en Afrique
Brands and activities (continued)
ARC INTERNATIONAL
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Group retail stores
p.15
Food service sector
Expertly crafted, innovative tableware
for the food service sector
An expert brand for
professionals and connoisseurs
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A short outline
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Key dates
p.19
Contents
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a visionary family
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13
ARC INTERNATIONAL
p.12
Food service sector
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Group retail stores
p.15
Customized solutions
ARC B2B, the Business to Business division, optimizes
products and services for its customers (traders, manufacturers of semi-finished and finished products, distributors
and service providers by supplying them with customized
solutions.
Its 4 main activities concern: manufacturing, advertising,
promotional gifts and customer loyalty programmes.
p.11
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A short outline
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Key dates
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Contents
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a visionary family
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14
ARC INTERNATIONAL
p.12
Food service sector
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Group retail stores
Outlet
stores
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A short outline
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Key dates
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Contents
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a visionary family
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- Cholet, France
- Troyes, France
- Romans, France,
- Villepinte, France
- Madrid, Spain
Arc Décoration
Store
- Arques, France
One line store
- www.latabledarc.com
15
A short outline
ARC INTERNATIONAL
Distribution subsidiaries
Headquarters : ARC INTERNATIONAL, 41 avenue du Général de Gaulle
62510 ARQUES France
Production sites
Arc International France (AIF)
Arc Glassware Nanjing (AGN)
• Founded in 1825
• Made its first stemware in 2003
• Three production sites at Arques, Blaringhem
• Nankin - China
and Aire-sur-la-Lys in the North of France
• Employs 1,030* people
Arc International Middle East (AIME)
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A short outline
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Key dates
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Contents
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a visionary family
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Vidriería Cristallería de Lamiaco (VICRILA)
• Founded in 2004
• Has been in the group since 1980
• Emirate Ras-al-Khaimah – United Arab Emirates
• Vicrila - Spain
• Employs 450* people
Arc International Cookware (AIC)
Durand Glass Manufacturing Company (DGMC)
• Founded in January 2006
• Founded in 1982
• Production site in :
• Millville - New Jersey - USA
- Châteauroux - France
• Employs about 690* people
• Employs : 500* people
*The figures communicated are rounded off as an average
p.17
A short outline (continued)
ARC INTERNATIONAL
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Production sites
Distribution subsidiaries
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A short outline
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Key dates
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Contents
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a visionary family
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Arc International North America (AINA), USA
Cardinal International
• With AINA and Mikasa purchased in 2000,
• A company based at Wayne, in New Jersey – Joined the
the group distributes its products through department
group in 2003 – Specialised in Food Service and also dis-
stores in the USA and Canada
tributes decorative items
Arc International Tableware UK (AITUK)
Arc Distribution France (ADF)
• Based at Leeds in the United Kingdom
• The company has 3 sites in France with headquarters
• Purchased in 2003
at Neuville-en Ferrain (North)
• Founded in 2004
Arc Distribución Ibérica (ADI)
• Based at Saragossa (Spain) with a subsidiary in Portugal
Arc Retail
• Purchased in 2003
• Headquarters in Paris
• Founded in 2005 - Management of outlet stores.
>>
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A short outline (continued)
ARC INTERNATIONAL
Production sites
p.16
Filiales de distribution (continued)
Arc Distribution Japan (ADJ)
Arc Distribution Oceania (ADO)
• Joint-venture between Arc International and the
• Based at Melbourne
wholesaler Shibata since September 2005 – The business
• Founded in September 2005 – distributes products for
offices are based in Tokyo whereas the logistics facilities
the general public, food services (hotels and restaurants)
are situated in Mizunami
and industrial companies and service companies
Arc International Mexico (AIMEX)
Arc Décoration
• Based at Mexico
• Headquarters in Arques, France
• Founded in May 2005 - AIMEX has a strong B to B
• Founded in 2006 – Management of Arc Décoration
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A short outline
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Key dates
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activity for the banking sector (bonus gifts made
for the Bancomer bank) as well as sales to individuals
store in Arques
(Avon, Dart Tupperware)....
Arc International Brésil (AIB)
Contents
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Arc Distribution South Africa (ADSA)
• Created in 2007
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a visionary family
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• Created in 2007
Key dates
ARC INTERNATIONAL
1825
Founding
of the Verrerie
Cristallerie
d'Arques
1930
Jacques Durand
goes to the
United-States
and discovers
that his
American
colleagues are
using automated
production
plants
1934
Use of first
tank furnaces
and automatic
presses
1950
Thanks to the
Marshall Plan,
the factory
installs its first
industrial
glass-blowing
machines
1958
First automated
manufacturing
of opal glass
(Arcopal)
1960
Automation
of stem glass
production and
the Luminarc
brand is
launched
1963
Applying
of the industrial
"tempering
process" to glass
(Arcoroc)
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A short outline
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Key dates
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Contents
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a visionary family
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1800
1966
Creation
of a sales
subsidiary
in the USA
1900
1968
The first
ever automated
production
of crystal with
a 24% lead
content (Cristal
d'Arques)
1920
1971
Founding
of the Vidriería
Cristalería de
Lamiaco,
first production
subsidiary in
Spain
1940
1960
1979
Creation
of a production
subsidiary
in the USA,
DGMC
1982
Start of
production
in the USA
1980
1983
Creation
of the prestige
brand J.G
Durand
1999
1999
Purchase
of Salviati,
traditional
glassworks
at Murano,
Venice, Italy
19
Key dates (continued)
ARC INTERNATIONAL
2000
- The Verrerie Cristallerie
d'Arques changes its
name and becomes Arc
International
- Arc International
purchases Mikasa,
the leading tableware
distributor in the USA
2002
Cristal d'Arques becomes
Cristal d'Arques Paris
2003
- The first stem glasses
are produced at the
Chinese site on April, 7
- Launching of Studio
Nova and Mikasa in
Europe
- Acquisition of the
Barnett and the Alcester
companies in UK, and
the Spanish wholesaler
Enériz
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A short outline
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Key dates
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Contents
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2007
2004
- Acquisition of the
American distributor
Cardinal International,
specialised in Food
Service and located at
Wayne in New Jersey
- Creation of Arc
International Middle East
(AIME)
- Creation of Arc
Distribution France (ADF)
with the acquisition of the
Fliba group
(1)
20
2001
Announcement
of the project to create
a factory at Nanjing
in China
2005
- Creation of
Arc International
Mexico (AIMEX),
Arc Distributie
Nederland (ADNL), Arc
International Japan
(AIJ), Arc International
Oceania (AIO)
- Creation of Arc Retail
and Salviati Retail
Pyrex ®, which is the property of Corning, INC is exploited by Arc International
Cookware SAS under exclusive licence for Europe, the Middle-East and Africa.
2006
- Creation of Arc International
Cookware (AIC) which
distributes the Pyrex® (1) brand.
- Launching of its own distribution
network with the deployment of
factory outlets.
- Launch of a new material, "Kwarx®" .
- Arc International and Pasabahçe
establish a Joint Venture for the food
service sector (hotels and restaurants)
in North America.
2007
- Sale of Salviati
- Focus on core
business
Press liaison :
Constance Brément,
Sophie Moisnard,
Tel. : +33 (0) 1 53 26 14 29
Institutional Communication Manager
Mob. : 33 (0) 6 65 48 10 09
Tel. : +33 (0) 1 53 26 14 72 ; Mob. : +33 (0) 6 62 08 03 97
E-mail : constance.brement@arc-intl.com
E-mail : sophie.moisnard@arc-intl.com
Photos: ARC International
Communication Vice President :
Headquarters : 41, avenue du Général-De-Gaulle - 62510 ARQUES FRANCE - Tél. 33 (0)3 21 93 00 00 - Fax. 33 (0)3 21 38 06 23
www.arc-international.com

Group - Arc International

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