Tyler just took his training wheels off. Now, he`s at Concentra.
Transcription
Tyler just took his training wheels off. Now, he`s at Concentra.
Welcome to Richmond International Raceway! Dear Guest: When we set out to revise our Vision in 2012 on who we are and where we are going, every discussion went right back to, as it should, the Fans. As one of our team members stated during the process - a lot of things come and go in our sport, but “the Fans, the Fans” are the constant and the reason we are here. People ask us all the time what we do during the year – we plan and plan some more – and then execute that plan to promote and prepare for our NASCAR events, so that we can welcome the best Fans in any sport to our home! To truly be “America’s Premier Short Track”, we have to deliver the “thrilling, memorable and unparalleled guest experience” we identify in our Vision Statement. We embarked on several new guest services initiatives last year that we will continue to enhance in 2013; for example, more guest information booths, better training of the individuals who come to work at RIR on race weekends, better pre-event communication, better on-site communication. Anything we can do to make this the best experience in racing. We hope you find the information in this book valuable. If you have a question or need assistance, please don’t hesitate to call 866-455-7223 or email us at RIRInfo@rir.com, or while on site, please seek out our guest information tents. We look forward to hosting you at Richmond International Raceway. We know you have many entertainment options to choose from, so we greatly appreciate you selecting NASCAR and RIR. Sincerely, Dennis J. Bickmeier President 11 TABLE OF CONTENTS SCHEDULE AND TICKET INFORMATION 2013 Season Schedule and Ticket Pricing . . . . . . . . . . . . . . . . . . 4 Ticket Office Information, Ticket Policies, Will Call . . . . . . . . . . . . . 5 DIRECTIONS AND PARKING Directions, Traffic Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7 Free Parking, Shuttle Service, RV parking, Tent Camping . . . . . . . . . 8 TRAVELER INFORMATION Area Information, Hotel Listings, Airports . . . . . . . . . . . . . . . . . . 9 GRANDSTAND GATE ADMISSION POLICIES Grandstand Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 2 GUESTS WITH DISABILITIES Arrivals and Parking, Restrooms, Wheelchairs . . . . . . . . . . . . . . 12 Disabilities Assistance Carts . . . . . . . . . . . . . . . . . . . . . . . . 13 ON SITE ASSISTANCE Guest Services, First Aid, Emergency Contact, Text for Assistance, Lost and Found . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 CONNECT WITH US Mobile App, Mobile Website, RIRUpdates, Facebook, Twitter . . . . . . 17 TAILGATING AND MIDWAY Tailgating 101, Group Tailgate Lot, Midway attractions . . . . . . . . . . .18 Seating Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 3-D Property Map . . . . . . . . . . . . . . . . . . . . . . Back Cover Foldout Please Note: All information provided in this booklet is subject to change at anytime without notice. Please visit www.rir.com for the most up-to-date policies and information regarding your upcoming visit to Richmond International Raceway 3 SCHEDULE AND TICKET INFORMATION 2013 Season Schedule and Ticket Pricing Spring NASCAR Weekend Thursday, April 25 • Pole Qualifying & Practice, NASCAR K&N Pro Series East • Blue Ox 100 NASCAR K&N Pro Series East race • Denny Hamlin Short Track Showdown All tickets are $25 and General Admission. Children 12 and under admitted FREE of charge with a ticketed adult. Friday, April 26 • NBC12 Pole Qualifying & Practice, NNS • Farm Bureau Insurance Pole Qualifying & Practice, NSCS • TOYOTACare 250 NNS race General Admission: $30 (Advance), $35 (Week of Event) 250 Reserved Seats: $40 (Advance), $45 (Week of Event) Children 12 and under admitted FREE with a ticketed adult in General Admission. IC AY W CE ® R HM ON DI NTE ® R N AT I O N A A LR Saturday, April 27 • TOYOTA Owners 400 NASCAR NSCS race Visit www.rir.com for seating map with prices. Children’s tickets (12 and under) start at $25 in Family Sections presented by Virginia 529 College Savings Plan. Call 866-455-RACE (7223) to order. Fall NASCAR Weekend Friday, September 6 • WRIC-TV8 Pole Qualifying & Practice, NNS • Farm Bureau Insurance Pole Qualifying & Practice, NSCS • Virginia 529 College Savings 250 NNS race General Admission: $30 (Advance), $35 (Week of Event) Reserved Seats: $40 (Advance), $45 (Week of Event) Children 12 and under admitted FREE with a ticketed adult in General Admission. Saturday, September 7 • “One Last Race To Make The Chase” Federated Auto Parts 400 NSCS race Visit www.rir.com for seating map with prices. Children’s tickets (12 and under) start at $25 in Family Sections presented by Virginia 529 College Savings Plan. Call 866-455-RACE (7223) to order. NNS = NASCAR Nationwide Series; NSCS = NASCAR Sprint Cup Series 4 Richmond International Raceway Ticket Office Contact Information Shipping Address: 600 East Laburnum Avenue, Richmond, Virginia 23222 Mailing Address: PO Box 9257, Richmond, Virginia 23227 Phone: 866-455-RACE (866-455-7223) Fax: 804-321-3833 Website: www.rir.com Ticket Policies and Payment Information Please inspect your tickets upon receipt and report any discrepancies to the Richmond International Raceway Ticket Office immediately. Keep your tickets in a safe place. All ticket sales are final. No refunds or exchanges will be granted. Richmond International Raceway assumes no responsibility for lost, misplaced or destroyed tickets. If the seat location assigned is not available, we will substitute with comparable seating of equal value. Richmond International Raceway accepts cash, money orders, Bill Me Later®, VISA®, MasterCard®, American Express® and Discover® for payments. Tickets purchased from sources other than Richmond International Raceway may not be honored, as they may be lost, stolen or counterfeit. The purchaser on file is solely responsible for any subsequent resale of a ticket regardless of how or why tickets are resold. Richmond International Raceway will cancel your privilege to purchase tickets if found to have been resold at a price greater than the face value. Tickets may not be resold on Richmond International Raceway property for any reason. All schedules are tentative and subject to change. In the case of postponement or rescheduling of a race, please keep your ticket or ticket stub to re-enter on the date of rescheduling. If you plan on entering the grandstand for any race, you must have a ticket. Richmond International Raceway does not refund or exchange tickets due to postponement or rescheduling of a race. Will Call Tickets placed at Will Call must be picked up by the account holder. A valid Photo ID is required. Please call the Ticket Office at 866-455-RACE (7223) or check www.rir.com for Will Call hours of operation. Prior to race days, tickets can be picked up at the Main Ticket Office, Monday through Friday 8:30 a.m. to 5:00 p.m. 5 DIRECTIONS AND PARKING Directions and Traffic Map From the North (use blue route) • Travel I-95 South to Exit 84 A onto I-295 South • I-295 South to Exit 38 B - Meadowbridge Road • Take Meadowbridge Road approximately 5 miles to General Parking or • I-95 South to Exit 82 onto Chamberlayne Ave (301) • Follow Chamberlayne to the third traffic light; turn left onto Azalea Avenue • Follow Azalea Avenue approximately 2.5 miles to General Parking From the South (use orange route) • Travel I-95 North to Exit 46 onto I-295 North • Follow I-295 to Exit 37 B onto 360 West/Mechanicsville Turnpike • Follow 360 West approximately 3 miles to Laburnum Avenue • Turn right onto Laburnum Avenue • Follow Laburnum Avenue approximately 1 mile to General Parking or • Travel I-95 to Exit 75 onto I-64 East • I-64 East to Exit 192 onto 360 East/Mechanicsville Turnpike • 360 East approximately 1.5 miles to Laburnum Avenue • Turn left on Laburnum Avenue • Follow Laburnum Avenue approximately 1 mile to General Parking 6 From the West (use red route) • I-64 East to Exit 177 onto I-295 South • I-295 South to Exit 38 B - Meadowbridge Road • Follow Meadowbridge Road approximately 5 miles to General Parking or • I-64 East to Exit 186-Laburnum Avenue • Turn left onto Laburnum Avenue • Follow Laburnum Avenue about 2 miles to General Parking From the East (use green route) • I-64 West to Exit 200 onto I-295 North • I-295 to Exit 37 B - 360 West/Mechanicsville Turnpike • Follow 360 West approximately 3 miles to Laburnum Avenue • Turn right on Laburnum Avenue • Follow Laburnum Avenue approximately 1 mile to General Parking or • I-64 West to Exit 195 - Laburnum Avenue • Turn right onto Laburnum Avenue • Follow Laburnum Avenue approximately 5 miles to General Parking 7 FREE Parking & Tram Service Automobile Parking is FREE at Richmond International Raceway. Trams operate continuously from Lots H and Blue Ox Meadowbridge Lot J on Friday and Saturday of race weekends starting at approximately 9:00 a.m. Tram service also will be available on Thursday of the April race weekend. Vehicles remaining in parking lots three hours after the conclusion of on-track activities on Friday night will be towed. Vehicles parked in Fire, Emergency and public roadway lanes are subject to fines in addition to being towed. To retrieve towed vehicles, please call Glen Allen Towing at (804) 266-2700. FREE Shuttle Service Complimentary shuttle service available from two convenient locations: The Mechanicsville Showplace and the Richmond Coliseum. The service conveniently drops off and picks up at the raceway’s Main Gate. The Mechanicsville Showplace • 3000 Mechanicsville Turnpike (I-64 Exit 192) • $10 per car and $25 per RV • FREE shuttle service begins at noon Richmond Coliseum • North 7th Street, near Interstates 64 and 95, in downtown Richmond • $6 per car • FREE shuttle service begins at 1:00 p.m. Shuttle service routes and times are subject to change. Parking for Oversized Vehicles, RVs, Motorcoaches and Campers For complete RV parking availability, information, rules, and arrival details, please visit www.rir.com/camping. All rules, maps, and arrival information will be mailed with your parking pass. Please note, RV parking passes held for Will Call will be available at the entrance gate for each corresponding lot. Lot G Tent Camping - New in 2013! Located in Lot G off of Richmond-Henrico Turnpike, sites are $75 for the weekend. Sites do not contain utilities, however showers and portable restrooms are provided. For more information, please visit www.rir.com/ camping or contact the ticket office at 866-455-RACE (7223). 8 TRAVELER INFORMATION Area Information Richmond International Raceway is located in Henrico County, Virginia. Henrico County is a thriving, urban community bordering the City of Richmond. History, innovation and fun blend seamlessly in Henrico. For over 400 years, Henrico County has helped write America’s story and heritage -- from the nation’s early settlements through the Revolutionary War and Civil War. Visitors can tour the area’s beautiful yet ghostly Civil War battlefields, indulge in mouthwatering dining, from down-home southern favorites to upscale international cuisine, or take advantage of an attractive selection of shopping, from haute couture to outlet bargains. All of this is complemented by affordable and comfortable hotels, motels and bed and breakfasts. To contact the Henrico County Tourist Information Center, call (804) 652-3406. For more information on the Historic Richmond Region, visit www. visitrichmondva.com or call (804) 783-7450. For full travel planning resources visit www.Virginia.org or call 1-800-VISITVA. Hotel Listings To help assist with travel plans and your visit to the Greater Richmond area, track officials have continued to work with local hotels to offer special lodging rates to race fans. The special rates can be found on www.rir.com/hotels. Airports/Airlines RICHMOND INTERNATIONAL AIRPORT (RIC) 1 Richard E. Byrd Terminal Drive Richmond International Airport, VA 23250-2400 804-226-3000 www.FlyRichmond.com Richmond International Airport (RIC) is located 10 miles from Richmond International Raceway and offers more than 180 daily flights to major U.S. destinations and international gateways onboard AirTran, American, Delta, JetBlue, United, US Airways, Air Canada and respective regional affiliates. Visit www.flyrichmond.com to learn more. 9 GRANDSTAND GATE ADMISSION POLICIES Grandstand Policies With safety in mind, and to ensure a timely entry, the following Grandstand Policies will be maintained for 2013: Permitted items: • Soft-sided cooler measuring 14x14x14 inches or smaller (one per person) • Food, beverages and ice • Lightweight backpack or daypack (one per person) • Camera or personal video camera • Scanner, FanVision, headset and binoculars • Seat cushions (without arm rests) • Flags, provided they are not attached to poles and do not obstruct the view of others. Small nationality flags attached to a pencil-sized diameter wooden stick are permitted. Restricted items: • Firearms, fireworks and items restricted by local, state or federal laws • Glass containers and insulated cups • Pets • Beach balls • Hard-sided coolers, coolers with telescoping handles and/or wheels • Umbrellas, flag poles and strollers • Seats with arm rests All items will be inspected before admission is granted. Restricted items MAY NOT be left at the gate. Unattended items left at the gate will be disposed of. Fans are welcome to exit and re-enter the grandstands at any time. Please have your hand stamped at the gate when exiting and keep your ticket stub with you. Present your ticket stub and hand stamp when re-entering. Grandstand seating areas are smoke-free. Additionally, smoking is prohibited in front of the grandstands, in the portals leading to the seating areas and inside any buildings, including restrooms. Fans are permitted to smoke in open-air areas underneath and behind grandstands, the midway, the parking lots and in all campgrounds. 10 All policies are subject to change without notice. GUESTS WITH DISABILITIES To assist our guests with disabilities, the following services are available: Arrival and Parking ADA/Handicapped parking is available in three parking lots on a first-come, first-served basis. These lots may be accessed by using Parking Gates 2, 4 and 6. Depending on your time of arrival, you may be directed to alternate handicapped parking in one of our satellite lots if the parking lots closest to the track become full. Guests with disabled parking placards should be aware: • The permit must be hung on the rearview mirror when the vehicle is parked in the disabled parking area. • Both sides of the parking permit must display valid decals (month/year and driver’s license number). • Parking permit number must be displayed toward the front of the windshield. • Disabled license plates accompanied with a photo ID may be used in lieu of a parking permit. • According to Virginia law, unlawful use of a parking permit is a Class Two misdemeanor. The law, in part, reads “Fraudulent use of a disability placard or license plate will result in up to six months in jail and a fine up to $1,000.” • Refusal to cooperate with law enforcement officers implementing this program can result in removal from the property. • Guests CANNOT use a disabled parking permit unless the person to whom it is issued is the driver of or passenger in your vehicle. Restrooms • Restroom locations equipped for handicapped access are located throughout the grandstands and facility grounds. • Family unisex restrooms are located in the Dogwood Tower, Veranda Grandstands, and the Commonwealth Tower and Mezzanine. Wheelchairs • Guests may bring their own wheelchairs for personal use while visiting Richmond International Raceway. Richmond International Raceway does not provide or rent wheelchairs. 12 Disabilities Assistance Carts Richmond International Raceway has a fleet of disabilities assistance golf carts to help our guests who require assistance with transportation within the immediate raceway property. Pre-race disabilities assistance carts transport from the following locations to the nearest ticket admissions gate or to locations near the Midway: Guest Services Booths • Grandstand Gate 40 • Between 3-Wide & Fan Fest • Grandstand Gate 60 • Commonwealth Mall Entrance • Parking Gate 4 • Main Ticket Office • Frontstretch Gate Post-race disabilities assistance carts transport from the following designated locations to parking lots B, C, D, E & F: • Grandstand Gate 30 • Grandstand Gate 60 • Grandstand Gate 80 • Grandstand Gate 40 • Grandstand Gate 70 • Please be advised that delays may occur during peak volume times before and after the race. Transports will occur in the order of the guest’s arrival. • Guests will be delivered to the requested parking lot and may have to walk to their vehicles from the drop off location. • Should a disabled guest need transportation from another location, a family member or companion is welcome to go to one of these locations and a cart will be dispatched to take them to pick up the guest. • Alternate disabled guest parking in Lots H & Blue Ox Meadowbridge Lot J can be accessed post-race by using the free tram service near Grandstand Gate 60 (backstretch). Trams to Lots H & Blue Ox Meadowbridge Lot J will run continuously, including immediately following the conclusion of the races. Disabilities assistance carts will not transport to these lots. Please visit www.rir.com for an up-to-date listing of all services available to guests with disabilities at Richmond International Raceway. 13 ON-SITE ASSISTANCE Visit a Guest Services Booth Guest Services are located throughout the property to assist with: • Directions to seating areas, displays, and special events. • Children’s ID and Safety Bracelets provided by VA 529 College Savings Plan. • Disabilities assistance carts, emergency services and minor vehicle repair. Guest Services locations: (See map on back cover foldout) • Grandstand Gate 40 • Main Ticket Office • Frontstretch Gate • 3-Wide Hospitality • Grandstand Gate 60 • Parking Gate 4 • Commonwealth Mall Entrance • Commonwealth Tower area Spectator Care Centers & First Aid Medical assistance for guests is available at the following locations: • Turn 4 (Frontstretch Gate) • Turn 1 (Outside of Gate 40) Emergency Contact Information In case of an emergency, guests may be contacted on by calling: • 804-228-7576 from 8:00 a.m. to 11:00 p.m. • 804-370-3022 from 11:00 p.m. to 8:00 a.m. Information will be forwarded to the proper department where an announcement can be made. Send Text Messages Directly to Emergency Command Center If you need assistance: • Text the number 69050. • In the body of the message, type RIRFAN and a space. • After the space, type your need, emergency or issue and location. Available on race days only from 8 a.m. until one hour after the the race. Standard text message rates and fees from may apply. Lost and Found Lost and Found is located at the Main Ticket Office. Items can be picked up during normal business hours, Monday-Friday, following race weekend. 14 Tyler just took his training wheels off. Now, he’s at Concentra. Life interrupted? We provide convenient medical care to get you rolling again. AD SPACE • Expertise you can trust • No appointment necessary • Simple billing • Treatment for illness or injury • Physicals, screenings, vaccinations, and more • Concentra accepts most medical insurance. Innsbrook 9900 West Broad St., Suite C Glen Allen, VA 23060 804.358.0361 Richmond South 9211 Burge Avenue Richmond, VA 23237 804.275.7200 Steeplechase 9141 Alaking Court, Suite 112 Capitol Heights, MD 20743 301.499.4655 Alexandria 5590 General Washington Dr. Alexandria, VA 22312 703.914.6718 Lanham 4451 Parliament Pl, Suite G Lanham, MD 20706 301.459.9113 Airport Dulles 45305 Catalina Ct., Suite 103 Sterling, VA 20166 703.435.7656 Get well soon (er). Not paying with insurance? Concentraurgentcare.com Download our Concentive$ coupon from our web site and save on your next walk-in visit. CONNECT WITH US Download the FREE Mobile App Key Features include: • Seating charts and an interactive GPS facility map • Customizable daily schedules • Take and send postcard pictures • “Friend Finder” The RIR app is free and available for download on most Apple and Android devices. Mobile Website Take advanatge of our mobile website before, during and after the race for the most up-to-date ticket information, gate policies, race day activities, driver appearances, news and more! RIRUPDATES Fan Information Texting Service To receive important race weekend information via SMS text messages, follow the steps below: • Text the number 69050. • In the body of the message, type RIRUPDATES Standard text message fees from your service provider apply. “Like” us on Facebook! Visit www.Facebook.com/RichmondInternationalRaceway to view and share photos and videos of all the events and happenings at America’s Premier Short Track! Follow us on Twitter! - @RIRinsider Keep up with the latest breaking news, as well as, opportunities to win exclusive prizes and VIP experiences by using the following hashtags: • #NASCAR • #ToyotaOwners400 • #ToyotaCare250 • #FederatedAutoParts400 • #VA529 • #BLUEOX100 17 TAILGATING AND THE MIDWAY Tailgating 101 Get here early, set up the chairs, tables and grills, get out the coolers and have fun! Tailgating for all events will be limited to the area directly in front of or behind each vehicle and must not take up any additional parking spaces. This policy is designed to improve the traffic flow and access to our free parking areas, including for emergency vehicles. Pre-Paid Group Tailgate Lot The Group Tailgate Lot provides a reserved tailgate spot for your group, space for cars, pop-up tents, tables, chairs, grills and games, easy entry and exit through Gate 6 and portable restroom access. For more information, please visit www.rir.com or contact our Group Sales Manager at 804-228-7692. The Midway Richmond International Raceway offers one of the best interactive and shopping experiences in all of racing, the Midway. The Midway is filled with driver souvenir rigs, food and beverage vendors, as well as interactive displays, giveaways, music and more. Open on Friday and Saturday of race weekends and includes the Sprint Experience, SPEED TV stage and more! Miller Lite Party Zone The place to be on Friday and Saturday before the green flag drops. All fans can enjoy live music, interactive tailgate games, great tasting Miller Lite, some favorite tailgate foods and other fun events you won’t want to miss! Virginia 529 Kids Zone A fun and festive alternative for young race fans! Kids will find games, crafts, science exhibits, and vendors in the festive indoor and outdoor horticulture garden. Don’t forget to sign up for the RIR Kids Club for children 12 & under! Think Local, Buy Local! VIBE - Virginia Industry Business Expo is an area dedicated to exclusively to exhibits and displays from many local and reginoal businesses. 18 A B L C N D I N B 4 T C D E SP K P J TOWE STRET GATE FRONT F K E J D I I T CH ER B D E LTH B G AL T H COMMONWTEOWER > > F D I D AN H B J R A B C A R TO P P D ES E D PR D N U 2 Q OO Q T R N VE TUR R DOGW ZZ S A NASCAR NATIONWIDE GARAGE AREA YY C O P M N UB K L QUE CL R S TOR PQ O N L M G ST XX E ND GRA A F AL T H COMMONWZEANINE M EZ C COMMONWEA FINISH A C H GAT OR A DE V I CT ORY L A NE PIT ROAD S VIDEO SCORING TOWER G L SUNOCO FUEL STATION H R SUITES H S TA R G I M HENRICO TOWER N HENRICO GRANDSTAND O CONT ROL TO W F T L Q EL | 600 E. LABURNUM AVENUE | RICHMOND | VIRGINIA 23222 | 866-455-RACE | WWW.RIR.COM A R R RIN M GAR A GE S NN RICHMOND INTERNATIONAL RACEWAY GA TE U T 70 A 3 N T NAS CA GARR SPR AGE INT C G AR ARE UP A AG E N U F S W O BO ER X TE GA 40 A SMOKING IS PROHIBITED IN THE GRANDSTAND SEATING AREAS. LO E A R V O Q P W U PED ESTRIAN T IMG Seating Customer Service Booth CO B Guest Services B Y X C Escalator Elevator Phone Restrooms First Aid/ Care Center Alcohol Prohibited presented by Virginia 529 College Savings Plan G H I N C D F E O NI MI OLD D O R U T Family Section M CE EDIA NT ER T 1 60 WO D OG GATE G F E D T D VEHIC LE TUNNEL J H ES SUIT Handicap DOGWOO K J I N K A L OD N 50 E N GAT T A Ticket Booth A 20 O M
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