PDF version - Česká pojišťovna
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PDF version - Česká pojišťovna
185 1885 1910 A subsidiary – Česká vzájemná životní pojišťovna – is formed. Another crucial test for První česká vzájemná pojišťovna is the bankruptcy of Český pozemkový úvěrní ústav (Bohemian Land Credit Institute), resulting in a financial loss of approximately 130,000 Gulden for the insurance company Again, the company copes with this challenge. YEARS OF HELP 1955 1960 Combined youth insurance introduced. The insurer includes “risk of flooding and similar inundations” in its natural-perils insurance range. Česká pojišťovna a.s. Annual Report 2012 2013 Česká pojišťovna develops a new concept of products, services and branches, reflecting customer needs under the slogan “Helping you go further”. 1835 1827_____________2013 První česká vzájemná pojišťovna reliably covers the extensive damage resulting from large-scale fires. 1910 A subsidiary – Česká vzájemná životní pojišťovna – is formed. Česká pojišťovna 1919 The managem pojišťovna, he jumps at the o rivals from the insurance ma is a composite insurer with 185 years of experience. It traces its origins to the year 1827 when its predecessor, První Despite the unfavourable war period, 1946 Five insurance companies (national enterprises) 1953 Československá pojišť česká vzájemná pojišťovna Insurance První česká vzájemná pojišťovna boasts (First Czech areMutual formed, with První československá Státní pojišťovna, subs 16 valid insurance contracts passed pojišťovna, n. p. assuming the liabilities insurance and reinsura Company), was offounded in Prague. It ofinitially only fire down the generations the same První českáprovided and a further 109 insurance families for a hundred or more years. companies and provident societies named insurance for properties, before expanding into cover against hail in the implementing regulation. damage. When the Czechoslovak Republic was formed in 1918, the company changed its name to První vzájemná pojišťovna (First Mutual Insurance Company) and added life and personal injury insurance, burglary insurance, statutory liability insurance and glass breakage insurance to its portfolio. It also entered the field of reinsurance. The end of the Second World War first sawbuilding the nationalization ofyouth insurance companies and ve Art Nouveau 1960 Combined insurance introduced. 1986then Českáthe státní pojišťovna starts to build treet opens its doors. a Commodore PC 20 network of monopolization of the insurance industry. Československá personal computers, with more than deployed by November 1987. pojišťovna had a monopoly until 1991. In the budding 100 competitive environment, Česká pojišťovna held on to its market-leader status 2002 The Czech Republic is hit by catastrophic and, by engaging in innovation and adhering tofloods. a customerThe extent of damage by Česká position. oriented approach, has maintained itscovered privileged 1941 pojišťovna is even greater than in the 1990s. 2011 Česká pojišťovna is the first insurer to launch a smartphone motor insurance application on the Czech market. ment of První česká vzájemná eaded by Bedřich Schwarzenberg, opportunity to remove foreign e positions they enjoy on the rket in Czechoslovakia. ťovna is renamed sequently an ance company. 1999 1965 1920 Automobile traffic expanded rapidly in the 1920s. První česká vzájemná pojišťovna had the foresight to include this type of insurance in its portfolio in the very early days of motoring in the Czech Republic, offering coverage of self-propelled machines as of 1909. Státní pojišťovna covers one of the biggest flood disasters ever when widespread damage is caused after the Danube breaks its banks. 1972 1936 Following the construction of the film studios in Barrandov, an insurance pool is created to insure film production; the highest valued negative was that for the film Fire on the Volga, at 3 million crowns. An international seminar on the promotion of insurance is held, initiated by Česká státní pojišťovna. The Česká pojišťovna general meeting approves a strategic plan to create a holding structure for the Česká pojišťovna a.s. Group. 2013 Česká pojišťovna develops a new concept of products, services and branches, reflecting customer needs under the slogan “Helping you go further”. 1827 1827______ ______1881 1830 The registered office of První česká vzájemná pojišťovna is temporarily relocated from Spálená 76-II to Sněmovní 175-II. In 1872, the complex of grandiose buildings in Spálená Street and Vladislavova Street is completed. Approval of the articles of association of “Císařsko královský privilegovaný český společný náhradu škody ohněm svedené pojišťující ústav” (“Imperial-Royal Privileged Bohemian Joint Fire Damage Insurance Institute”), subsequently renamed První česká vzájemná pojišťovna (First Czech Mutual Insurance Company). Císařsko-královský, privilegovaný, český, společný náhradu škody ohněm svedené pojišťující ústav (Imperial-Royal Privileged Bohemian Joint Fire Damage 1835 První česká vzájemná pojišťovna reliably Insurance Institute) wascovers the extensive damage resulting from large-scale fires. established with the idea of reciprocity in mind by two counts, Franz Joseph von Vrtba and Joseph Matthias von Thun und Hohenstein, under the auspices of Franz Anton von KolowratLiebsteinsky. They soon renamed 1863 A pension fund is set up for První česká 1864 The company introduces fire coverage the vzájemná company První pojišťovna staffčeská with an initial for movable property. investment of 21,045 Guldens. vzájemná pojišťovna. In addition to real estate, the company also began covering movable assets, and later moved into hail damage insurance. The insurer faced its 1881 The company is faced with the largest insured biggest challenge when the event in the 19th century following National Theatre burned down. a fire at the National Theatre. První česká Despite the high compensation vzájemná pojišťovna pays indemnity of paid to cover this damage, the 297,869 Guldens (for the sake of perspective, company was not ruined. In fact, a men’s suit cost about 1880 “Insurance Regulation” published to 14 Guldens and the public came tocompanies view itareas a ensure that insurance a mason’s weekly operated properly, to safeguard solid,policyholder reliablerights, company. wage was around and to provide state supervision. 35 Guldens). 1879 Establishment of the Prague Society of Officials and Employees of Insurance Companies (Spolek úřednictva a zaměstnanců pojišťoven), focusing on cultural and supportive activities for members. Annual Report 2012 Contents 5 Contents Letter from the Chairman 6 Description of Česká pojišťovna – Company and Group 8 Česká pojišťovna Highlights 11 Awards Received 18 Key Indicators 19 Description of Group Structure, Position of Česká pojišťovna 23 Corporate Governance 38 Board of Directors Report on the Company’s Business Activities and Financial Situation 42 Financial Performance in 2012 46 Report on Business Activities 49 Report on Operations 58 Report of the Supervisory Board 67 Independent Auditor’s Report to the Annual Report 68 Persons Responsible for the Annual Report 70 Organization and Contact Details 71 Supplemental Information on the Financial Situation and Information for Investors 76 Independent Auditor’s Report on the Individual Financial Statements 90 Česká pojišťovna a.s. Financial Statements, Year Ended 31 December 2012 92 Independent Auditor’s Report on the Consolidated Financial Statements 178 Česká pojišťovna a.s. Consolidated Financial Statements, Year Ended 31 December 2012 180 Report on Relations among Related Parties in the Accounting Period 2012 277 The HTML version of the 2012 Česká pojišťovna Annual Report contains links that will take you directly to the report passage or They can also be used to http the website section you need. xls download tables in XLS format. The web links only work if you are connected to the internet. Annual Report 2012 01 – Letter from the Chairman 6 Letter from the Chairman Dear Business Friends, For Česká pojišťovna, 2012 was a year in which we toasted both success and an anniversary. Česká pojišťovna has now been providing services to clients for 185 years, making it one of the oldest insurance companies in Europe and, indeed, anywhere in the world. In terms of our capitalization and financial stability, we are the strongest insurance company ever to emerge in the Czech Republic, while our solvency is above average for the European market. Although the Czech insurance market stumbled and stagnated last year, Česká pojišťovna dramatically improved its results in most key indicators relevant to the company’s financial health while defending its excellent Standard & Poor’s A- rating with a stable outlook, the highest possible grade Česká pojišťovna could achieve. Česká pojišťovna reported an almost 10% year-on-year rise in profit to CZK 3.9 billion in 2012. Shareholders’ equity also grew quickly, climbing to more than CZK 21 billion, 22% up on 2011. Total assets increased by CZK 5 billion to almost CZK 122 billion. Česká pojišťovna’s improved performance was underpinned by its operating results and, in particular, the savings it made in administrative costs, which decreased by 13%. Česká pojišťovna’s total premiums written in 2012, reported according to the methodology used by the Czech Insurance Association, were in excess of CZK 29.9 billion, of which CZK 19 billion was in non-life and CZK 10.9 billion in life insurance. The market share of Česká pojišťovna, which has long been the insurance market leader in both principal segments, stood at 26%. Positive trends were recorded primarily in the insurance of large risks, transport insurance, personal liability insurance, personal building insurance and, above all, travel insurance, which expanded by more than a quarter on the previous year. The insurance of motor vehicles remained challenging in 2012 as fierce competition continued to push down premiums written throughout the Czech market. The total consolidated assets of the ČP Group shot up from CZK 178 billion to CZK 196 billion, with the consolidated shareholders’ equity rising from CZK 17 billion to CZK 25 billion. Insurance provisions totalled CZK 87 billion. Penzijní fond České pojišťovny, the company’s largest subsidiary and the pension fund market leader, reported its best ever results last year. The fund was particularly successful at winning over new clients towards the end of 2012, when the conditions under which Pension System Pillar 3 is operated were revised. A full quarter of the 5.2 million clients of domestic pension funds have entrusted their money to Penzijní fond České pojišťovny, which entered into 250,000 new contracts last year alone. The fund’s profits swelled by 57% year on year to CZK 1.4 billion. Annual Report 2012 01 – Letter from the Chairman 7 Česká pojišťovna ZDRAVÍ, the largest provider of commercial health insurance in the Czech market, also posted the best results since it was founded in 1993, recording premiums written of CZK 468 million (a 7% rise year on year) and 43% higher after-tax profit of CZK 100 million. Last year, Česká pojišťovna set up a new subsidiary, ČP ASISTENCE, as a joint venture with Europ Assistance to focus on the provision of assistance services, which are becoming increasingly popular among clients not only for car and travel insurance, but also for the insurance of buildings and household contents. By considerably honing its operating efficiency, Česká pojišťovna was able to invest in the development of its branch network and other activities in the field of advanced technologies and customer services. Starting in late 2012, the company embarked on a policy of opening new modern offices equipped with cutting-edge technology for the fast and convenient handling of customer requirements. In 2013, more than two dozen of these sites will spring up across the Czech Republic. Last year we also extended our range of mobile applications, enabling customers to service their policies, deal with claims or take out new insurance on the go. These applications are also a godsend for travellers and road safety. Preparations for the implementation of the EU’s unisex measures, unifying life insurance rates for men and women from the end of 2012, were a major challenge. While this move bucks the fundamental principles of insurance, Česká pojišťovna was required to reflect it in its products, and offered additional services, especially to women, to compensate for the higher cost of insurance they found themselves facing. In November, Česká pojišťovna was named Insurance Company of the Year – in the prestigious contest of the same name organized by Fincentrum – for the sixth time running, thus confirming its status among financial professionals as the top rated insurance company in the more than ten-year history of this award. Česká pojišťovna also won many other plaudits, the most pleasing of which came in the TOP Responsible Company initiative, which singled out some of our community activities as among the best in the Czech Republic. We implemented several major projects and engaged in employee volunteering to help the disabled and vulnerable children, and to promote road safety and the prevention of risky behaviour by children in schools. Awards are proof that Česká pojišťovna’s “help” concept is more than a strapline and that it extends into the everyday work of all our company’s employees. Ladislav Bartoníček Chairman of the Board of Directors, Česká pojišťovna 31 March 2013 Annual Report 2012 02 – Description of Česká pojišťovna – Company and Group 8 Description of Česká pojišťovna – Company and Group ČP Group Profile Česká pojišťovna is the largest Czech insurance company with a history dating back more than 185 years. As a composite insurer, Česká pojišťovna provides a comprehensive range of services, encompassing life and non-life personal lines, insurance for small, mid-sized, and large customers covering industrial and business risks, and agriculture. The ČP Group is structured for optimal management of a spectrum of services connected with the provision of private insurance, retirement savings and investment services (within the applicable legislative framework). It leverages the advantages of this structure to the full, while exploiting the fact that, since 2008, Česká pojišťovna and its subsidiaries have been part of Generali Group (specifically, Generali PPF Holding, B.V.). Therefore, in addition to their core business activities, most companies in the ČP Group also provide services to their affiliates within the Generali PPF Holding Group by sharing capacity and through the mutual provision of services on an arm’s-length basis. 185 Years of Česká pojišťovna Česká pojišťovna boasts a long, rich history. It is the oldest insurance institution in the Czech Lands, tracing its origin to 27 October 1827, when the articles of an institution called Císařsko-královský, privilegovaný, český, společný náhradu škody ohněm svedené pojišťující ústav (Imperial-Royal Privileged Bohemian Joint Fire Damage Insurance Institute) were approved. This institution, which initially offered only insurance against fire, later changed its name to První česká vzájemná pojišťovna (First Czech Mutual Insurance). The Company’s main founders were two counts, Franz Joseph von Vrtba and Joseph Matthias von Thun und Hohenstein, both of whom later held office as managing directors. The clients of První česká vzájemná pojišťovna soon numbered Czech luminaries, including the poet Adolf Heyduk, the writer Eliška Krásnohorská and the violinist Alfred Škroup, son of František Škroup (the man who wrote the Czech national anthem). Annual Report 2012 02 – Description of Česká pojišťovna – Company and Group 9 Česká pojišťovna’s mission, which it has always been proud to declare, is to help customers when they find themselves in the most difficult moments of their lives. The first major claim to be settled was a fire at the Žehušice estate in 1828. Arguably the best-known and largest insured event in the Company’s history was the National Theatre fire in 1881. Česká pojišťovna paid out 297,869 Guldens for the reconstruction of the theatre, incurring a major financial loss in the process, but also gaining considerable prestige in the eyes of the Czech nation. The beginning of the 20th century saw the insurance industry as a whole take off. As early as the 1920s, První česká vzájemná pojišťovna was offering virtually all the different kinds of insurance – alongside property, it also provided life insurance, statutory liability insurance and personal accident insurance. Towards the end of the 1920s, První česká vzájemná pojišťovna also contributed to the completion of St Vitus’ Cathedral at Prague Castle. In 1945, the insurance industry was nationalized. After 1948, five insurers were merged into the single Československá pojišťovna (Czechoslovak Insurance Company), which went on to change its name twice: it was renamed Státní pojišťovna (State Insurance Company) in 1953, and then Česká státní pojišťovna (Czech State Insurance Company) in 1969. Even in the face of keen competition, Česká pojišťovna, as it is today, has continued to hold on to its privileged position as the largest domestic insurance company offering the widest range of products and services. Modern History of the Česká pojišťovna Group Today’s Česká pojišťovna was founded by the National Property Fund of the Czech Republic by a memorandum of association of 28 April 1992, and was incorporated by registration in the Commercial Register on 1 May 1992. The Company’s shares were listed on the Prime Market of the Prague Stock Exchange in 1993. Česká pojišťovna was delisted from the Exchange and the RM-System on 31 August 2005 in conjunction with a squeeze-out of minority shareholders. In 1991, Česká pojišťovna set up the subsidiary KIS a.s. kapitálová investiční společnost České pojišťovny, currently named ČP INVEST investiční společnost, which is active in collective investment services. In 1992, Česká pojišťovna and its partner Vereinte Krankenversicherung AG Munich founded Česká pojišťovna ZDRAVÍ, which has since grown to become the largest provider of private health and sickness insurance in the Czech Republic. Five years later, Česká pojišťovna acquired a 100% stake in the company. In the same decade, ČP Group entered the supplemental pension insurance market with the establishment of Penzijní fond České pojišťovny, a.s., currently the largest supplemental pension fund in the Czech Republic. ČP DIRECT, an important member of the Group since 1998, operates as an agent for sales of motor damage and motor third-party liability insurance. Annual Report 2012 02 – Description of Česká pojišťovna – Company and Group 10 The next important date in the modern history of Česká pojišťovna and its Group is 17 January 2008, when the Joint Venture Agreement signed on 10 July 2007 between Assicurazioni Generali and PPF Group N.V. took effect, giving rise to Generali PPF Holding B.V., in which Generali Group holds a 51% stake and the remaining 49% is held by the PPF Group. Česká pojišťovna and its subsidiaries consequently became part of one of the largest insurance groups in Central and Eastern Europe. Under an agreement between the two owners concluded in January 2013, Česká pojišťovna and its subsidiaries will be fully owned by the Generali Group by the end of 2014. ČP Group has continued to grow, and now includes, for example, the Romanian pension fund Generali de Societate Administrare a Fondurilor de Pensii Private S.A., the service organization Generali PPF Services, which is primarily used to manage selected agendas of Česká pojišťovna and Generali Pojišťovna, and ČP ASISTENCE, in which it holds a 51% stake. Through a branch based in Poland and the transfer of the portfolio of the Polish branch of the French insurance group Groupama, the Group has also expanded its reach into the Polish insurance market. Milestones in the History of Česká pojišťovna 1827 Establishment of První česká vzájemná pojišťovna 1881 Fire at the National Theatre – claim of 297,869 Guldens paid out 1909 Establishment of the subsidiary Česká vzájemná životní pojišťovna in Prague, ushering in the first universal insurance institution in the Czech Lands 1910 Launch of insurance covering burglary, personal accident and statutory liability 1911 Insurance covering liability in the operation of automobiles is offered by the company 1920 První česká vzájemná pojišťovna contributes to the establishment of the specialized travel insurer Evropská akciová společnost pro pojišťování nákladů a cestovních zavazadel 1945 Under a Decree of the President of the Republic of 24 October, all Czech and Slovak insurers are nationalized 1948 Decree of the Ministry of Finance of 25 May merges all existing insurance companies into a single entity, the national enterprise Československá pojišťovna, n. p.; subsequently (in the late 1960s) it is split into two separate (Czech and Slovak) companies 1992 Česká pojišťovna becomes a joint-stock company and presses ahead with business insurance 2000 The monopolistic Czech market in motor third party liability insurance is liberalized 2008 Assicurazioni Generali and PPF Group N.V. create the joint holding venture Generali PPF Holding B.V. (GPH), owned 51% by the Generali Group. Česká pojišťovna and its subsidiaries consequently become part of one of the largest insurance groups in Central and Eastern Europe. By the end of 2014, the Generali Group is to become the sole owner of the Česká pojišťovna Group. 2012 Česká pojišťovna establishes a branch in Poland. Annual Report 2012 03 – Česká pojišťovna Highlights 11 Česká pojišťovna Highlights 2012 January Marek Krejsa is appointed Česká pojišťovna’s new Executive Board Member for Financial Management, effective as of 1 February 2012, having previously served as Director of Strategic Planning. Also effective as of 1 February 2012, Lukáš Klášterský joins ČP senior management as Acting Executive Board Member for IT and System Architecture. Česká pojišťovna, in conjunction with the Police of the Czech Republic, presents an award to the Hrbáček family for its quick-thinking assistance to the driver of an overturned tanker. Members of the family displayed great courage by instantly helping to free the trapped tanker driver from his cab, which had caught fire after overturning. Since 2004, more than 70 selfless citizens have received similar recognition. Česká pojišťovna customers can now benefit from an expanded and significantly innovated on-line customer zone. The simple and intuitive structure and well- organized content give customers easy access to important information and services connected with their insurance contracts and enables them to report claims and monitor pending claims 24 hours a day, seven days a week online and via a new version of the Pojišťovna mobile application. February Česká pojišťovna’s travel insurance receives the top award in the TTG Travel Awards, a public poll. Česká pojišťovna’s travel insurance is ranked first by members of the public voting in the category of “Insurance Company with the Best Travel Insurance” and second by an expert panel. The Česká pojišťovna Foundation provides financial support for two next-generation “babyboxes”, which are installed in Karlovy Vary District Hospital and Cheb Hospital. March Česká pojišťovna clients can rely on the assistance of new subsidiary ČP ASISTENCE s.r.o. A joint venture between Česká pojišťovna (with a 51% stake) and Europ Assistance (49%), the new service will initially focus on roadside assistance for motorists and, by the end of year, will expand its business to include all types of assistance services currently provided to Česká pojišťovna customers. Jaroslav Hanzlík is appointed as an executive director. Česká pojišťovna remains the most trustworthy domestic insurance company according to the latest results of a Reader’s Digest poll. In this survey on the trustworthiness of brands, held for the twelfth time, more than 15,500 respondents received an electronic questionnaire. Annual Report 2012 03 – Česká pojišťovna Highlights 12 April Česká pojišťovna becomes a partner to McDonald’s Olympic Hopefuls, a project aimed at developing the ideal conditions and facilities for young talented athletes to make the transition from junior to senior level. To mark its 185th anniversary, Česká pojišťovna plants 40 small-leaved lime trees in Horní Slavkov, a town in the Karlovy Vary Region. This 400-metre avenue, promoting the restoration of a traditional feature of the Czech landscape, features trees with unusual names such as “Oxygen Healthy”, “Stopworthy” and “Cimrman”, the result of nominations and votes by employees and fans on the ČP Facebook page. The Česká pojišťovna RunTour series undergoes major expansion for the 2012 season, with six races planned across the Czech Republic – in Brno, Liberec, Olomouc, Hradec Králové, České Budejovice and Plzeň (the latter being the sole race in the previous year). May A survey by Česká pojišťovna reveals that most customers believe property insurance is too complicated. In response, Česká pojišťovna introduces a number of innovations to contents and building insurance that are intended to help speed up and simplify the process of taking out such insurance. Smartphone users can now use the Pojišťovna mobile application for easy reporting of any property damage or for the photographic documentation of their insured household contents. With the advent of Version 5.0, Pojišťovna also benefits from other significant enhancements, such as the option of priority calling to the Česká pojišťovna infoline. User applications can make direct contact with specific communication centre specialists and experts in claims handling and assistance services, where they will receive priority treatment. The Česká pojišťovna Foundation, in cooperation with the Association of Professional Ice-Hockey Clubs, prepares a second auction of original ice-hockey jerseys and additional items of value bearing the autographs of famous Czech ice-hockey players. As in the previous year, the proceeds are donated to the HAIMA CZ civic association, which helps children suffering from cancer and haematological disorders and their parents to make the return to normal life. June A series of concerts called Habera & Team Final Tour, sponsored by Česká pojišťovna, reaches its climax in early June. The fans’ response to this concert tour of Bohemian and Moravian towns is quite extraordinary, with ticket sales totalling 69,000. As CZK 25 is donated to charity for each ticket sold, the overall sum raised is CZK 1,725,000. The recipient of these funds is Šance na vzdělání o.p.s., a public-benefit organization supporting social and labourmarket integration. Annual Report 2012 03 – Česká pojišťovna Highlights 13 July In early July, a new grant scheme is set up for regional projects nominated by the public. Nominations can be submitted via the ČP Foundation section of the website at http www.ceskapojistovna.cz. A grant committee then considers the merits of each project in assessment procedure. August Teams face off in the twelfth annual Floorball Cup, a competition held in the colours of Česká pojišťovna for the second time. Česká pojišťovna and the Police of the Czech Republic jointly present the Gentleman of the Road awards in Telč. Irena Dřevňáková, Roman Červenka and Jiří Kadlec receive the 79th, 80th and 81st awards under this programme for not hesitating to provide assistance in serious road accidents. September Pavel Fuchs is named Česká pojišťovna’s new Executive Board Member for Investment Policy. Česká pojišťovna joins a project implemented by the CAR CLUB and the National Council of Persons with Disabilities in order to promote the idea of a special programme supplying the disabled with discounted products and services. Using the Handy Card (a loyalty card), people with disabilities have access to a wide range of insurance protection from Česká pojišťovna at much lower prices. October Česká pojišťovna introduces a concept of new branches as a template for the rebuilding of its entire distribution network in the coming years. The Česká pojišťovna Foundation and ice-hockey star Jaromír Jágr present an interactive whiteboard to Kladno Primary School 12. Besides this multimedia board, Kladno’s junior ice-hockey base also receives an interactive textbook entitled Preventing High-risk Behaviour in Children. Česká pojišťovna and the Leontinka Foundation hand over a service dog in Karlovy Vary as part of the “Dog Eyes” project. The dog, a golden retriever named Roky, becomes an assistant to Tomáš, a young boy suffering from an autistic disorder. This was the latest dog to be trained with the support of Česká pojišťovna and the Leontinka Foundation in the Dog Eyes project, which contributes to the financing of assisted-therapy dogs. Česká pojišťovna celebrates its 185th anniversary. Annual Report 2012 03 – Česká pojišťovna Highlights 14 November The Česká pojišťovna Foundation and NHL star Ladislav Šmíd present an interactive whiteboard to Liberec Sports Primary School. A little later, players from HC Škoda Plzeň and the Foundation present a board to the Beneš Primary School in Plzeň. Česká pojišťovna retains its primacy in the Fincentrum Bank of the Year contest, defending the title of Insurance Company of the Year. This is its second major accolade in quick succession, following on from its victory in the WebTop100 competition for the best web presentation. ČP has now won the Insurance Company of the Year category six times – previously in 2004, 2005, 2006, 2007, 2011 (when it was also named Insurance Company of the Decade) and 2012. The ČP Foundation disburses more than CZK 600,000 in its first grant assessment procedure. Its new regional grant scheme now reaches out to the needy in eight regions of the Czech Republic. December A courageous man from Šumperk joins the ranks of the Gentlemen of the Road after rushing – in freezing conditions – to the aid of a woman whose car had careered off the road and into a pond. Česká pojišťovna purchases a portfolio from the French insurer Groupama for its new branch in Poland. Výroční zpráva 2012 03 – Česká pojišťovna Highlights 15 2013 January Česká pojišťovna launches operations as a non-life insurer under the brand name Proama at its branch in Poland. Česká pojišťovna now offers life insurance with the Lady health programme, which in case of cancer of female organs provides extra insurance benefits during convalescence. Plzeň is the second city in the country to feature a Česká pojišťovna branch set up according to the new concept. It will offer clients speed, convenience, and a new method of service provision. February The Česká pojišťovna Foundation is the lead donor supporting the creation of a new babybox in Tábor. The new-generation babybox is installed at a retirement home near Tábor Hospital. In the second round of grant assessment procedure, the Česká pojišťovna Foundation again disburses more than CZK 600,000. Non-profit organizations and citizens throughout the Czech Republic can approach the scheme to seek financial support for their projects. The grant scheme is focused primarily on helping socially and physically disadvantaged citizens, improving road safety, promoting the prevention of risk behaviour in children and young people, and supporting financial literacy projects. March In its regular assessment, the international credit rating agency Standard & Poor’s (S&P) reaffirms Česká pojišťovna’s current A- rating with a stable outlook. Kolín becomes the third city in the country to feature a Česká pojišťovna branch set up according to the new concept. The concept of the new branch has been designed so that customers can handle all their requirements quickly and conveniently. Česká pojišťovna once again scores as a Good Brand in the Most Trusted Insurance Company Category. This survey is held by Reader's Digest, which sends electronic questionnaires to 15,500 respondents throughout the Czech Republic. This was the thirteenth year that readers were invited to vote for the top brands in 30 categories. Further to a shareholder agreement to sell the PPF Group stake in the GPH company Assicurazioni Generali S.p.A., Mr Ladislav Bartoníček ceased to be the GPH Chief Executive Officer and Chairman of the Board of Directors of Česká pojišťovna at the end of March 2013. Annual Report 2012 03 – Česká pojišťovna Highlights 16 April The latest version of the "Pojišťovna" application (Version 6.0) introduces further useful features for motorists, especially in the section on the reporting of car insurance claims, such as the possibility of searching for inspection offices and authorized service centres. The Česká pojišťovna Foundation and the Leontinka Foundation hand over another assisted-therapy dog in Zlín as part of the “Dog Eyes” project. The dog, a golden retriever named Max, became an assistant and companion to 12-year-old Lukáš, who suffers from cerebral palsy. According to the ČP Index used to compile the ranking for Safety on the Roads in Czech Cities in 2012, the safest regional city is Karlovy Vary. At the other end of the table, České Budějovice plummeted from ninth place in 2011. In the assessment of district towns, Hodonín came top last year, shooting up from 28th place the year before. 1885 1907 Another crucial test for První česká vzájemná pojišťovna is the bankruptcy of Český pozemkový úvěrní ústav (Bohemian Land Credit Institute), resulting in a financial loss of approximately 130,000 Gulden for the insurance company Again, the company copes with this challenge. The impressive Art Nouveau building in Spálená Street opens its doors. 1915 František Ženíšek Jr. is commissioned by První česká vzájemná pojišťovna to paint a set of pictures collectively entitled Allegory of Insurance. The Czech Technical University in Prague introduces a course on insurance techniques in its general department. The course takes two years. Graduates are not awarded an academic title. První česká vzájemná pojišťovna was the oldest Czech insurance institution. In the second half of the 19th century, numerous other insurers were established that were frequently1910 specific to – 1910 Services expanded to include burglary A subsidiary insurance and statutory liability insurance. Česká vzájemná a particular region orživotní sector. pojišťovna – is formed. Apart from home-grown insurance institutions, insurers from other parts of Austria-Hungary also had operations in the Czech Lands. Establishment of the Prague The First World War destabilized Association of Insurance the insurance market. Companies (Pražské sdružení pojišťoven), later replaced by the Association of Czechoslovak Insurance Companies (Svaz československých pojišťoven), in order to make effective progress in important insurance issues. 1912 1882______ ______1917 1904 Annual Report 2012 04 – Awards Received 18 Awards Received Česká pojišťovna has long been the Czech insurance market leader. Group companies are faring just as well, as evidenced by the numerous awards heaped on them by customers, the general public and professionals. In 2012, Česká pojišťovna held onto its crown as Insurance Company of the Year. It also tasted success in WebTop100, the competition for the best web presentations, when it came first in the industry-specific Insurance Companies category and was also named the overall winner in the Finance category. Since 2005, Penzijní fond České pojišťovny has consistently topped the pension funds category in the CZECH TOP 100 competition. Other Awards Won in 2012: Česká pojišťovna First place, Golden Euro 2012 – best car insurance on the market First place, IEA, for the Horská služba (Mountain Ranger) product Second place, TTG survey – best travel insurance Second place, Fincentrum Bank of the Year 2012 – Life Insurance Category Third place, TOP Responsible Company – Community Projects Category Fourth place, TOP Responsible Company – Most Hands-on Employees Category Good Brand, an independent Reader’s Digest survey, singled out ČP as the most trusted insurance company on the market again. Penzijní společnost České pojišťovny Third place, Golden Crown 2012 Third place, Golden Euro 2012 ČP Invest First and third place, Golden Crown, Mutual Funds Category First place, Fincentrum Investment of the Year 2012 Annual Report 2012 05 – Key Indicators 19 Key Indicators Key Consolidated Financial Figures Reported by the Česká pojišťovna Group (CZK millions) Total assets Capital and reserves attributable to the parent company’s equity holder Result of the period attributable to the parent company’s equity holder Total income Net earned premiums Net insurance benefits and claims As at 31 December 2012 196,084 25,320 3,705 33,976 23,298 (16,101) As at 31 December 2011 178,230 17,109 3,121 31,200 23,911 (15,816) xls More detailed information on the key figures of the Česká pojišťovna Group presented above can be found in the consolidated financial statements, which are an integral part of this consolidated annual report. Most of the analyses and details presented in the annual report relate to individual legal entities of the Česká pojišťovna Group, with special attention paid to Česká pojišťovna as the consolidating entity and the Group’s largest member. Annual Report 2012 05 – Key Indicators 20 Key Financial Indicators of the Parent Company Basic indicators Highlights from the financial statements Total assets Share capital Shareholders’ equity Dividend per share Number of shares Retained earnings Net profit Performance indicators Gross earned premiums – non-life insurance – life insurance Gross insurance benefits and claims – non-life insurance – life insurance Insurance provisions included in insurance liabilities – life insurance provision – other insurance provisions Number of claims processed Number of policies Other figures Market share in premiums written – non-life insurance – life insurance Average number of employees Performance ratios ROA ROE Equity per share Earnings per share Premiums written/number of employees xls Units 2012 2011 2010 2009 2008 CZK millions CZK millions CZK millions CZK number CZK millions CZK millions 121,743 4,000 21,331 75,000 40,000 13,570 3,883 116,515 4,000 17,455 235,000 40,000 12,659 3,553 126,410 4,000 24,755 219,950 40,000 18,506 10,772 126,430 4,000 21,851 146,829 40,000 14,810 7,380 128,376 4,000 18,451 112,500 40,000 11,598 5,873 CZK millions CZK millions CZK millions CZK millions CZK millions CZK millions 32,140 19,678 12,462 21,517 10,431 11,086 33,586 20,381 13,205 22,965 11,353 11,612 37,108 21,452 15,656 23,990 12,749 11,241 38,641 25,056 13,585 23,079 12,404 10,675 38,594 24,632 13,962 21,306 11,880 9,426 CZK millions CZK millions CZK millions thousands thousands 85,640 63,283 22,357 957 8,368 86,282 64,826 21,456 1,077 8,389 89,794 67,259 22,535 1,063 8,770 88,948 67,524 21,424 1,028 9,466 92,681 69,049 23,632 1,009 9,724 % % % number 25.9 27.9 23.1 4,014 26.9 28.4 24.6 3,845 25.4 28.2 22.2 3,957 27.2 30.2 23.0 4,113 29.6 32.8 25.0 4,519 % % CZK CZK CZK millions 3.2 18.2 533,275 97,066 8.0 3.0 20.4 436,425 88,825 8.7 8.5 43.5 618,875 269,300 9.4 5.8 33.8 546,275 184,500 9.4 4.6 31.8 461,275 146,825 8.5 Annual Report 2012 05 – Key Indicators 21 Key Financial Figures of the Parent Company Shareholders’ Equity (CZK billions) Current Period Earnings (CZK billions) 18.5 2008 21.9 2009 21.3 10 3.6 2011 2012 5 10.8 2010 17.5 0 7.4 2009 24.8 2010 2011 5.9 2008 15 3.9 2012 20 25 0 2 4 6 8 10 12 Total Assets (CZK billions) 128.4 2008 2009 126.4 2010 126.4 116.5 2011 121.7 2012 0 30 60 90 120 150 Gross Earned Premiums (CZK billions) Insurance Provisions Included in Insurance Liabilities (CZK billions) 69.0 2008 67.5 2009 67.3 64.8 63.3 ■ ■ 10 20 life insurance provision other insurance provisions 30 40 50 60 21.5 13.2 20.4 12.5 2012 22.4 0 25.1 15.7 2011 21.5 2012 13.6 2010 22.5 2011 24.6 2009 21.4 2010 14.0 2008 23.6 70 19.7 0 80 ■ ■ 5 life insurance non-life insurance 10 15 20 25 30 1918 In the newly established Czechoslovak Republic, První česká vzájemná pojišťovna makes an impression as a highly solvent insurance company run by Czechs for Czechs. 1918______ ______1944 1923 První česká vzájemná pojišťovna donates 10,000 Guldens from the 4% Austria Gold Rentes to the country’s gold reserves. 1919 In the inter-war First Czechoslovak Republic, there were almost 20 domestic insurance companies and many foreign ones operating in the Czech Lands. První česká 1925 The balance-sheet net profit reported by vzájemná pojišťovna celebratedPrvní česká vzájemná pojišťovna is 4.5 million crowns, or 8% of premiums its hundredth anniversary. By written, in the boom years. this time, První česká vzájemná pojišťovna was a leading composite insurance company by virtue of offering almost all types of insurance. As the situation 1924after The management of První 1939 escalated, První česká česká vzájemná pojišťovna lost a number ofreach clients because attempts to extend its not only in the Czech Lands, 1936 thebutinsurance of Following the construction of the film also in Slovakia portfolios and studios in Barrandov, an insurance pool Ruthenia. is created to insure film production; the those regions that had broken highest valued negative was that for the away from the republic hadfilm Fire on the Volga, at 3 million crowns. to be transferred to the 1920 Automobile traffic respective Reich, Slovak expanded rapidly in or Hungarian companies. the 1920s. První 1928 Production of the first Czech promotional film “The Raving”, about the importance of insurance. The screenwriter was Karel Driml, a tireless promoter of insurance. 1927 česká vzájemná pojišťovna had the foresight to include this type of insurance in its portfolio in the very early days of motoring in the Czech Republic, offering coverage of self-propelled machines as of 1909. The management of První česká vzájemná pojišťovna, headed by Bedřich Schwarzenberg, jumps at the opportunity to remove foreign rivals from the positions they enjoy on the insurance market in Czechoslovakia. To mark the centennial of its foundation, První česká vzájemná pojišťovna presents St Vitus’s Cathedral with a stained-glass window of high artistic quality by František Kysela, depicting themes related to the insurance of risk to life and property. Annual Report 2012 06 – Description of Group Structure, Position of Česká pojišťovna 23 Description of Group Structure, Position of Česká pojišťovna As at 31 December 2012, Česká pojišťovna was part of a group; the company at the pinnacle of that group’s holding structure is Generali PPF Holding B.V. The ultimate owner of Česká pojišťovna is Assicurazioni Generali S.p.A., which held a 51% stake in the voting rights associated with the shares of Generali PPF Holding B.V. as at 31 December 2012 (a 49% stake was held by PPF Group N.V.). The Company’s sole shareholder is CZI Holdings N.V. On 8 January 2013, the PPF Group announced that it had agreed to sell its 49% stake in Generali PPF Holding B.V. to Assicurazioni Generali S.p.A. This is a two-stage transaction: Generali purchased 25% as at 28 March 2013, with the remaining 24% PPF stake to be purchased by the end of 2014. CZI Holdings N.V. Date of inception: 6 April 2006 Registered office: Herengracht 516, 1017 CC Amsterdam, Netherlands Tower B, Level 9, Strawinskylaan 933, 1077 XX Amsterdam (change in registered office effective as of 1 April 2007) File number at the Register of the Amsterdam Chamber of Commerce and Industry: 34245976 Share capital: EUR 100,000,000 Principal business: holding activities and financing thereof The Company has not entered into a control agreement with its sole shareholder, CZI Holdings N.V. The Company compiles a Report on Related-Party Transactions pursuant to Section 66a(9) of Act No 513/1991. Generali PPF Holding B.V. Date of inception: 8 June 2007 Registered office: Strawinskylaan 933, 1077XX Amsterdam File number at the Register of the Amsterdam Chamber of Commerce and Industry: 34275688 Share capital: EUR 100,000 Principal business: holding activities and financing thereof Generali PPF Holding B.V. directs the business of its subsidiaries through an organizational unit based in Prague, Czech Republic. The Holding has operations not only in the Czech Republic, but also in Slovakia, Poland, Hungary, Romania, Bulgaria, Ukraine, Russia, Serbia, Slovenia, Montenegro, Croatia and Kazakhstan. http www.generalippf.eu Annual Report 2012 06 – Description of Group Structure, Position of Česká pojišťovna 24 Group Structure as at 31 December 2012 Assicurazioni Generali S.p.A. (IT) 51% Generali PPF Holding B.V. (NL) PJSC IC GENERALI LIFE INSURANCE (UA) 19.9% YU – ID B.V. (NL) 100% 100% 99.9805% Gradua Finance, a.s.(SK) Generali PPF Asset Management a.s. (CZ) 100% OOO Asset Management Company “Lighthouse Capital” (RUS) 84.490061% (+15.424292% owns Iberian Str. Investments I. B.V.) SC GENERALI ROMANIA ASIGURARE REASIGURARE SA. (RO) 51% Nadace Národní galerie v Praze (CZ) 100% 100% Iberian Structured Investments I B.V. (NL) Nadace České pojišťovny (CZ) 50,02% 99,8% Generali Zavarovalnica d.d. (SLO) Generali Osiguranje d.d. (HR) 99.9% (0.1%) ČP ASISTENCE s.r.o. (CZ) Generali Fond de Pensii Societate de Administrare a Fondurilor de Pensii Private S.A. (RO) 100% GP Reinsurance EAD (BG) Delta Generali Osiguranje a.d.o. (SRB) 100% Generali Suport GIE(RO) 100% Health center „Dom zdravlja“ JEDRO(SER) 99,689% Generali Insurance Life AD (BG) Generali Profesional Training S.R.L. (RO) 100% 99,9% Novi Blutek d.o.o. Beograd (SER) 100% Blutek Auto d.o.o. Beograd(SER) 100% Delta Generali Reosiguranje a.d.o. (SRB) 100% JSC „Generali Life“, subsidiary of Assicurazioni Generali S.p.A. (KAZ) Pankrác Services s.r.o. (CZ) 100% Generali Bulgaria Holding AD (BG) Generali Slovensko Poisťovňa a.s. (SLK) 94,47% Generali Insurance AD (BG) Generali Zakrila Health-Insurance AD (BG) 100% 51% Akcionarsko društvo za upravljanje dobrovoljnim penzijskim fondom DELTA GENERALI (SRB) (SRB) Generali „Foreign Insurance Company Inc.“ (BY) 100% 100% 99,56% 100% 35% (65%) Delta Generali Holding d.o.o. (MNG) Generali Zakrila Medical and Dental Center EOOD (BG) 100% Akcionarsko društvo za osiguranje DELTA GENERALI OSIGURANJE Podgorica (MNG) 50% 100% VUB Generali dôchodková správcovská spoločnost’, a.s. (SLK) GSL Services. s.r.o. (SLK) * Generali PPF Invest Plc (IR) is an open-ended investment company with variable capital and segregated liability between sub-funds. Česká pojišťovna a.s.’s share depends on the proportion of investments in each fund. Investments in mutual funds are reported in the Česká pojišťovna a.s. financial statements as securities held for sale. Annual Report 2012 06 – Description of Group Structure, Position of Česká pojišťovna 25 PPF Group N.V. (NL) 100% 49% 100% 100% 100% Česká pojišťovna Spolka Akcyjna Oddzial w Polsce (organizational unit in PL) Česká pojišťovna a.s. (CZ) 100% 100% 100% ČP INVEST invest. spol., a.s. (CZ) OOO Finansovyj servis (RUS) PPF Co1 B.V. (NL) PPF Co2 B.V. (NL) CZI Holdings N.V. (NL) 100% 100% 100% 100% 100% LLC Generali PPF General Insurance (RUS) Generali PPF Fund Management (RUS) Non state pension fund "Generali PPF" (RUS) 100% ČP DIRECT, a.s. (CZ) Univerzální správa majetku, a.s. (CZ) 100% 100% Public Stock Company „Generali PPF Insurance“ (RUS) 100% Česká pojišťovna ZDRAVÍ a.s. (CZ) Generali PPF Life Insurance (RUS) 80% (20%) 68% (27% GP Re, 5% Generali Pojišťovna) Generali PPF Services a.s. (CZ) REFICOR s.r.o. (CZ) 100% ČP INVEST Realitní uzavřený investiční fond a.s. (CZ) CITY EMPIRIA a.s. (CZ) 100% Generali pojišťovna a.s. (CZ) Generali PPF Invest Plc. (Ireland) * 61% Generali Multiinvest Pénzügyi Tanácsadó Kft. (HUN) 26% 14.9% Europ Assistance Magyarország Befektetési és Tanácsadó Kft.(HUN) Európai Utazási Biztosító Zrt. (HUN) CP Strategic Investments N.V. (NL) 100% Penzijní fond České pojišťovny, a.s. (CZ) Generali Penzijní fond a.s. (CZ) 100% GeneraliProvidencia Biztosító Zrt. (HUN) 100% 100% 100% 100% Solitaire Real Estate, a.s. (CZ) 100% 46.24% (48.46%) 74% (26%) 100% Generali FundamentaAlapkezelő Lakáskassza Zrt.(HUN) Lakástakarékpénztár Zártkörűen Működő Részvénytársaság (HUN) 100% Generali Zycie Towarzystwo Ubezpieczen S.A. (PL) 100% GeneraliIngatlan Vagyonkezelő és Szolgáltató Kft.(HUN) 100% Genertel Biztosító Zrt. (HUN) 100% GP Consulting Pénzügyi Tanácsadó Kft. (HUN) Autotal Biztosítási Szolgáltat ó Kft. (HUN) Familio Befektetési és Tanácsadó Kft.(HUN) 51% AUTOTÁL Expertize Daune Srl.(RO) 100% 100% Generali Finance spólka z ograniczona odpowiedzialnoscia (PL) 100% Generali Development s.r.o. (CZ) 100% Generali Servis s.r.o. (CZ) 100% Generali Car Care s.r.o. (CZ) Nadace pojišťovny Generali (CZ) Generali Towarzystwo Ubezpieczen S.A. (PL) Generali Powszechne Towarzystwo Emerytalne S.A. (PL) Annual Report 2012 06 – Description of Group Structure, Position of Česká pojišťovna 26 Description of Selected Companies within the Česká pojišťovna Group Below we provide information on companies that form part of the Česká pojišťovna Group and are of fundamental importance either for the Company’s business or its capital position. Information on certain other companies that belong to the same group as Česká pojišťovna may also be found in the Notes to Consolidated Financial Statements for the Year Ended 31 December 2012, in the section describing the subsidiaries and associates of Česká pojišťovna. CP Strategic Investments B.V. Principal business: holding activities and financing thereof Date of incorporation: 6 December 1999 Share capital: EUR 225,000 Česká pojišťovna’s stake: 100% (96.7% as of the annual report date) Registered office: Netherlands The end of 2012 was a time of restructuring, in which Generali PPF Holding’s operations in supplemental pension insurance and savings were concentrated within the ČP Group. Through its subsidiary CP Strategic Investments N.V., Česká pojišťovna continued to own Penzijní fond České pojišťovny and became the owner of Generali Penzijní fond. Annual Report 2012 06 – Description of Group Structure, Position of Česká pojišťovna 27 Penzijní fond České pojišťovny, a.s. Principal business: supplemental pension insurance Date of incorporation: 19 September 1994 Share capital: CZK 300 million Česká pojišťovna’s stake: 100% (96.7% as of the annual report compilation date) Registered office: Czech Republic Penzijní fond České pojišťovny (now Penzijní společnost České pojišťovny) has been active in the supplemental pension insurance market since 1994. Its founder and sole shareholder is Česká pojišťovna. Last year, Penzijní fond České pojišťovny again positioned itself as the leader in the supplemental pension insurance sector in the Czech Republic. Its image as a provider of highquality services linked with saving for old age has long been underlined by its financial and commercial performance results. The company’s total assets at the end of 2012 were in excess of CZK 67 billion. In 2012, the company reported its highest ever profit of CZK 1.431 billion. The pension fund currently takes care of nearly 1.3 million customers, of whom more than 331,000 increased their monthly deposits last year. Penzijní fond Česká pojišťovna has a diversified distribution network capable of reaching out to a wide range of customer segments. In addition to consultants and branches of the parent company Česká pojišťovna, the fund also works closely with independent external networks of financial intermediaries. At the end of 2012, Penzijní fond České pojišťovny underwent transformation from a pension fund to a pension company, becoming Penzijní společnost České pojišťovny as of 1 January 2013. Sales of Důchodové spoření (Retirement Savings – Pillar 2) and Doplňkové penzijní spoření (Supplemental Retirement Savings – Pillar III) were launched at the start of the year. The assets of clients who took out supplemental pension plans before the start of the pension reform have continued to be managed in the “Transformed Fund”. http www.pfcp.cz Annual Report 2012 06 – Description of Group Structure, Position of Česká pojišťovna 28 Generali Penzijní fond a.s. Principal business: supplemental pension insurance Date of incorporation: 25 September 1995 Share capital: CZK 50 million Česká pojišťovna’s stake: 100% (96.7% as of the annual report compilation date) Registered office: Czech Republic Generali Penzijní fond (now Generali Penzijní společnost) was founded in 1995 by Generali Pojišťovna a.s. At the end of 2012, Česká pojišťovna became an indirect shareholder through CP Strategic Investments N.V. Generali Penzijní fond is a stable player in the market of retirement-related saving services. In view of the nature of the products provided, the company is committed to achieving longterm performance and stability. The company’s total assets at the end of 2012 were in excess of CZK 3.9 billion. In 2012, the company made a profit of CZK 45 million. The pension fund currently takes care of nearly 76,000 customers, of whom more than 15,000 increased their monthly deposits last year. The pension company, as it is now, mainly sells its products in cooperation with the insurance company Generali Pojišťovna. Customers have access to the sales points of Generali Pojišťovna throughout the Czech Republic. In order to reach out to the broadest possible range of customer segments, the company draws on the capacity of consultants and branches of parent company Generali Pojišťovna a.s. and other independent external networks run by financial intermediaries. At the end of 2012, Generali Penzijní fond underwent transformation from a pension fund to a pension company, becoming Generali Penzijní společnost as of 1 January 2013. The assets of clients who took out supplemental pension plans before the start of the pension reform have continued to be managed in the “Transformed Fund”. http www.generali.ps.cz Annual Report 2012 06 – Description of Group Structure, Position of Česká pojišťovna 29 Generali Societate de Administrare a Fondurilor de Pensii Private S.A. Principal business: management of compulsory and voluntary pension insurance funds Date of incorporation: 9 July 2007 Share capital: RON 89 million Česká pojišťovna’s stake: 99.99 % Registered office: Romania From the outset, Generali Societate de Administrare a Fondurilor de Pensii Private has been an active player in the compulsory supplemental pension insurance market that emerged following the reform of the Romanian pension system in 2007. It manages two funds, ARIPI and STABIL. The ARIPI fund (compulsory supplemental pension insurance) is intended for customers aged 18 to 45 who are just entering the supplemental pension insurance system. The STABIL fund (voluntary supplemental pension insurance), on the other hand, is open to customers of all ages. Since it was formed in May 2008, the ARIPI (“WINGS”) pension fund has become the third largest compulsory supplemental pension insurance fund in Romania with a customer base numbering over 533,000 and EUR 177 million in funds (as at 31 December 2012). In February 2009, the company was granted a licence to manage a voluntary supplemental pension insurance fund, and in April 2009 it opened the STABIL fund. http www.pensii.generali.ro Annual Report 2012 06 – Description of Group Structure, Position of Česká pojišťovna 30 ČP INVEST investiční společnost, a.s. Principal business: collective investment, management of collective investment funds Date of incorporation: 19 November 1991 Share capital: CZK 91 million Česká pojišťovna’s stake: 100% Registered office: Czech Republic In 2012, ČP INVEST, together with Generali PPF Asset Management a.s. – which has been entrusted by ČP INVEST to manage its funds – reaffirmed its position as the largest asset manager in the Czech Republic. At 31 December 2012, the aggregate total net asset value of ČP INVEST’s 29 CZKdenominated funds and Generali PPF Invest’s eight funds denominated in a variety of currencies (of which ČP INVEST is the sole distributor) exceeded CZK 23 billion. The total assets under management increased by 22% last year. During 2012, new inflows into the ČP INVEST and Generali PPF Invest mutual funds totalled nearly CZK 4.5 billion. Last year, ČP INVEST successfully entered the Polish investment market, launched further qualified investor funds and expanded its offering of the funds of the Irish investment company Generali PPF Invest. The ČP INVEST corporate bonds fund was awarded the Golden Crown 2012 and was named overall winner of the Fincentrum Investment of the Year 2012. In 2013, ČP INVEST plans to continue its international activities, with its primary focus on the markets of Central and Eastern Europe. http www.cpinvest.cz Annual Report 2012 06 – Description of Group Structure, Position of Česká pojišťovna 31 ČP INVEST Realitní uzavřený investiční fond a.s. Principal business: collective investment Date of incorporation: 15 September 2010 Share capital: CZK 74 million Česká pojišťovna’s stake: 67.57% (50/74) Registered office: Czech Republic ČP INVEST Realitní uzavřený investiční fond a.s. is a special qualified investor fund within the meaning of Section 56 of Act No 189/2004 on collective investment, as amended. The investment fund’s assets are managed by the investment company ČP INVEST investiční společnost, a.s. ČP INVEST Realitní uzavřený investiční fond a.s. focuses primarily on the real property market, investing in the stock of real estate companies. Additionally, the investment fund may invest in money market instruments, demand deposits, term deposits, government bonds, and receivables. The investment fund’s objective is to generate stable, long-term positive returns on the assets entrusted to it while achieving better liquidity, lower risk, and greater diversification than is possible when investing individually, and at the same time to maintain returns on investors’ funds above the level of interest rates offered by banks on medium-term deposits. The investment fund’s total assets at the end of 2012 were CZK 1,063 million, while its net asset value was CZK 1,060 million. Annual Report 2012 06 – Description of Group Structure, Position of Česká pojišťovna 32 Česká pojišťovna ZDRAVÍ a.s. Principal business: private health and sickness insurance Date of incorporation: 17 June 1993 Registered capital: CZK 100 million Česká pojišťovna’s stake: 100% Registered office: Czech Republic Česká pojišťovna ZDRAVÍ a.s. (“ČP ZDRAVÍ”) is a 100% subsidiary of Česká pojišťovna a.s. Within the Generali PPF Holding Group, ČP ZDRAVÍ focuses on a portfolio of insurance products associated with health, the provision of health care and customers’ hardship when they lose their source of income. For a number of years now, the product range has been closely interlinked with the products of the Holding’s other members in the Czech Republic. ČP ZDRAVÍ shares its sales network with its parent company, enabling it to leverage the biggest network of sales points and insurance intermediaries. In 2012, ČP ZDRAVÍ posted gross premiums written of CZK 467.5 million, continuing the growth reported in the previous year. ČP ZDRAVÍ posted its highest-ever net technical result (net of the transfer of investment returns) of CZK 97.7 million; gross earnings before taxation (CZK 123.95 million) once again exceeded the target. ČP ZDRAVÍ’s strategic plan is to continue the positive trend in the key indicators of new business and economic results, while avoiding a hike in operating costs. In 2013, particular attention will continue to be paid to legislative changes in public health insurance and to the identification of opportunities for the creation of new insurance products designed to guarantee a superior standard of health care. Cooperation will be intensified with selected public health insurance companies and with a planned network of preferred healthcare facilities necessary to form a comprehensive range of insurance programmes for the provision of health care and professional medical assistance. Improvements in the attractiveness and quality of the range of supplemental products offered as riders to Česká pojišťovna’s core programmes will remain a priority. Another area of ČP ZDRAVÍ’s added value is its capacity to respond readily to evolving market conditions and to launch new insurance products and programmes in remarkably short time. http www.zdravi.cz Annual Report 2012 06 – Description of Group Structure, Position of Česká pojišťovna 33 ČP DIRECT, a.s. Principal business: insurance agency services, consulting Date of incorporation: 1 January 1998 Share capital: CZK 20 million Česká pojišťovna’s stake: 100% Registered office: Czech Republic ČP DIRECT is registered in the Register of Insurance Intermediaries maintained by the Czech National Bank as an insurance agent as defined by Section 7 of Act No 38/2004 on insurance intermediaries and independent loss adjusters and amending the Trading Act. The company is contractually authorized to act as an intermediary for Česká pojišťovna a.s. In its operations as an insurance intermediary, ČP DIRECT focuses primarily on non-life insurance – motor damage insurance and motor third-party liability insurance in particular. To develop its business the company has built up a network of cooperating subordinate insurance agents, mostly automotive dealerships. In addition to its cooperation with automotive dealerships, the company’s business activity also included comprehensive administration services for a significant portion of the Česká pojišťovna lease portfolio. The company also expanded its business by launching a car rental service, which it operates in cooperation with selected automotive dealers. The new service loans cars to customers of Česká pojišťovna as part of the insurer’s roadside assistance service. In 2012, the company posted total revenues of CZK 124 million and net after-tax earnings of CZK 1 million. http www.cpdirect.cz Annual Report 2012 06 – Description of Group Structure, Position of Česká pojišťovna 34 REFICOR s.r.o. Principal business: administrative management services, organizational and economic services, business, financial, organizational and economic consulting services Date of incorporation: 12 August 1997 (a Česká pojišťovna subsidiary since 9 March 2006) Share capital: CZK 100,000 Česká pojišťovna’s stake: 100% Registered office: Czech Republic The company’s core business is servicing selected insurance receivables of Česká pojišťovna and coordinating activities related to their recovery, primarily through the courts, conducted by a law firm retained for this purpose. A greater emphasis on communication between Česká pojišťovna and customers improved the payment discipline of customers in 2012, leading to a reduction in the number of receivables serviced by REFICOR as well. We expect this trend to continue in 2013. As at 31 December 2012, REFICOR posted pre-tax earnings of CZK 3.9 million. Annual Report 2012 06 – Description of Group Structure, Position of Česká pojišťovna 35 Generali PPF Services a.s. Principal business: insurance agency services, independent loss-adjustment, processing and digitization of documents, fraud detection Date of incorporation: 10 December 2003 Share capital: CZK 3 million Česká pojišťovna’s stake: 80% Registered office: Czech Republic Generali PPF Services has acted as a service company for Česká pojišťovna, Generali Pojišťovna and other members of the Generali PPF Holding Group since mid-2010, when the first agendas from both insurance companies were transferred to it. Subsequently, the sharedservice strategy was gradually expanded to embrace the current range of services. Generali PPF Services is registered in the Register of Insurance Intermediaries maintained by the Czech National Bank as an insurance agent as defined by Section 7 of Act No 38/2004, as well as in the Register of Independent Loss Adjusters maintained by the Czech National Bank as an independent loss adjuster as defined by Section 10 of Act No 38/2004 on insurance intermediaries and independent loss adjusters. The company has a contractual relationship with Česká pojišťovna a.s., under which it provides services covering the settlement of foreign claims, the handling of suspicious claims, the detection and investigation of fraud, the repair of road vehicle windscreens, the digitization, indexing and archiving of documents, a mail registry and dispatch service, telephone support for direct marketing campaigns, active telesales, and a call service to make appointments between customers and sales staff. In 2013, the company is preparing to address the impact of a draft amendment to Act No 38/2004 governing conditions under which activities linked to CNB licences are carried out. Annual Report 2012 06 – Description of Group Structure, Position of Česká pojišťovna 36 ČP ASISTENCE s.r.o. Principal business: provision of assistance services Date of incorporation: 1 March 2012 Share capital: CZK 3 million Česká pojišťovna’s stake: 51% Registered office: Czech Republic ČP ASISTENCE s.r.o. is a Česká pojišťovna subsidiary and exclusive provider of assistance services. It is a joint venture between Česká pojišťovna and Europ Assistance. This marriage between ČP, wielding the largest network of contractual partners, and Europ Assistance, one of Europe’s largest providers of assistance services, means that ČPA customers benefit from comprehensive assistance in case of insured events both at home and abroad. The ČPA head office boasts a professionally trained team of coordinators with wide-ranging language skills supported by modern telecommunication solutions and innovative systems. This set of strengths guarantees continuity of operation and services of the highest quality. http www.cpasistence.cz Česká pojišťovna Foundation Principal business: support of public-benefit activities Date of incorporation: 30 December 2009 Foundation capital: CZK 500 Founder: Česká pojišťovna a.s. Registered office: Czech Republic The Foundation’s mission is to support the achievement of goals and aims, by individuals and legal entities, that are beneficial to the public or whose support is in the public interest, particularly in the arts, health care, sports, social affairs, and education. In 2012, the Česká pojišťovna Foundation sponsored several dozen cultural, sports, educational, preventive, safety and charity projects and activities. http www.nadaceceskapojistovna.cz 1946 Five insurance companies (national enterprises) are formed, with První československá pojišťovna, n. p. assuming the liabilities of První česká and a further 109 insurance companies and provident societies named in the implementing regulation. 1945______ ______1967 1945 All private insurance companies and provident societies are nationalized. At this time, there are 730 of them in operation in Czechoslovakia. 1951 Československá pojišťovna prepares an extensive information campaign on the theme “Protecting crops and forests from fires”. The company delivers 100,000 leaflets, a large number of negatives, and arranges for the publication of more than 800 educational articles in the press. 1960 Combined youth insurance introduced. After the Second World War, five national companies 1948 The five existing insurance companies were formed,1949 withČeskoslovenská První pojišťovna are nationalized and merged within introduces combined househo československá pojišťovna, n. p. Československá pojišťovna, n. p. insurance. assuming the rights and obligations of První česká vzájemná pojišťovna and a number of other smaller insurers. The insurance market was monopolized in 1948, as Československá pojišťovna, n.p. (transformed into Státní 1953 Československá pojišťovna is renamed Státní pojišťovna, subsequently anin the 1950s) became pojišťovna insurance and reinsurance company. the sole insurer in operation. The change in the way society 1965 Státní pojišťovna covers one of the biggest flood disasters ever when structured had a itsmajor widespread damagewas is caused after the Danube breaks banks. influence on insurance needs. Insurance coverage was drawn up for national enterprises and collective agricultural organizations, while comprehensive insurance was introduced for citizens. Annual Report 2012 07 – Corporate Governance Corporate Governance (as at the annual report compilation date) Board of Directors Chairman Ladislav Bartoníček Resigned: 31 March 2013 Born: 1964 Education: Faculty of Electrical Engineering, Czech Technical University, Rochester Institute of Technology Experience: ČKD Elektrotechnika, PPF investiční společnost a.s., Generali PPF Holding B.V. Address: Evropská 2690/17, 160 41 Praha, Czech Republic Vice-Chairman Pavel Řehák Appointment: 1 July 2010 Born: 1975 Education: Faculty of International Relations, University of Economics, Northwestern University, Kellogg School of Management Experience: McKinsey & Company, Inc. Address: Na Pankráci 1720/123, 140 21 Praha, Czech Republic Member Milan Beneš Appointment: 1 February 2011 Born: 1968 Education: Faculty of Electrical Engineering, University of West Bohemia, Plzeň Experience: ZČE Plzeň a.s., FCC Folprecht s.r.o., LogicaCMG, Accenture Central Europe B.V. Address: Na Pankráci 1720/123, 140 21 Praha, Czech Republic Member Pavel Fuchs Appointment: 1 October 2012 Born: 1974 Education: Faculty of Economics and Administration, Masaryk University, Brno Experience: Generali PPF Holding, PIF – 1. Privatizační investiční fond, Czech Airlines 38 Annual Report 2012 07 – Corporate Governance Supervisory Board Chairman Milan Maděryč Appointment: 1 June 2007 Born: 1955 Education: secondary vocational, with school-leaving certificate (maturita), postgraduate studies at Brno University of Technology Address: Evropská 2690/17, 160 41 Praha, Czech Republic Member Lorenzo Kravina Appointment: 3 December 2008 Born: 1964 Education: degree in Economics at the University of Venice Address: Piazza Duca degli Abruzzi 2, I – 34132 Trieste, Italy Member Irena Špatenková Appointment: 23 September 2011 Born: 1956 Education: University of Economics, Prague Address: Na Pankráci 1720/123, 140 21 Praha, Czech Republic 39 Annual Report 2012 07 – Corporate Governance 40 Company Management Chief Executive Officer Pavel Řehák Appointment: 1 July 2010 Born: 1975 Education: Faculty of International Relations, University of Economics, Northwestern University, Kellogg School of Management Experience: McKinsey & Company, Inc. Executive Board Member for Investment Policy and Asset and Liability Management Pavel Fuchs Appointment: 1 October 2012 Born: 1974 Education: Faculty of Economics and Administration, Masaryk University, Brno Experience: Generali PPF Holding, PIF – 1. Privatizační investiční fond, Czech Airlines Executive Board Member for Industrial Insurance and Reinsurance Milan Beneš Appointment: 1 February 2011 Born: 1968 Education: Faculty of Electrical Engineering, University of West Bohemia, Plzeň Experience: ZČE Plzeň a.s., FCC Folprecht s.r.o., LogicaCMG, Accenture Central Europe B.V. Executive Board Member for Change Management and IT Lukáš Klášterský Born: 1969 Appointment: 1 February 2012 Education: Czech Technical University, Prague, Automation and Computer Science, Faculty of Mechanical Engineering Experience: Telefónica O2, Lucent technologies, Debis IT Services Czech (subsequently T-System) Executive Board Member for Retail Trade Robert Hlava Appointment: 1 February 2012 Born: 1970 Education: Brno University of Technology, Faculty of Civil Engineering Experience: ČSOB a.s., ČP INVEST investiční společnost, a.s. Annual Report 2012 07 – Corporate Governance 41 Executive Board Member for CRM, Marketing and Product Management Zdeněk Románek Appointment: 1 April 2010 Born: 1976 Education: Faculty of Mathematics and Physics, Charles University – Operations Research/Optimization, University of Economics, Prague, Insurance Engineering, INSEAD – MBA Experience: KPMG Česká republika, s.r.o., Revitalizační Agentura, a.s. (Lazard Frerés and Latona Associates), McKisney & Company Inc. Executive Board Member for SME Business Petr Lehký Appointment: 1 January 2011 Born: 1970 Education: Faculty of Mechanical Engineering, Czech Technical University, Prague Experience: ŠKODA AUTO a.s., GE Money Multiservis, a.s., ŠkoFIN s.r.o. Executive Board Member for Customer Services Jiří Doubravský Appointment: 1 July 2010 Born: 1972 Education: University of West Bohemia, Faculty of Economics, University of Economics – postgraduate studies, Nottingham Trent University Experience: HVB Bank, a.s., Komerční banka, a.s. Executive Board Member for Financial Management Marek Krejsa Appointment: 1 February 2012 Born: 1973 Education: University of Economics, Prague, Business Economics and Commercial Law Experience: McKinsey & Company Annual Report 2012 08 – Board of Directors Report on the Company’s Business Activities and Financial Situation 42 Board of Directors Report on the Company’s Business Activities and Financial Situation 185 Years of Help The largest Czech insurer is building on its strong tradition and making changes aimed at high-end, modern insurance for the 21st century. Simple Products During 2012, Česká pojišťovna followed up on the successful late-2011 launch of its motor vehicle insurance package incorporating the concept of the Pojišťovna (Insurance Company) smartphone application and introduced revamped property insurance, again with a mobile dimension, and life insurance with a concept of integrated prevention in the Zdravý život (Healthy Living) programme. Faster Services To make Česká pojišťovna services even faster while maintaining their quality, an innovated customer zone, now also in a mobile version, was introduced to customers in 2012. The Pojišťovna mobile application was expanded to enable the reporting of property insurance claims and the sending of photographic documentation of the insured property. Claims settlement was broadened to include the possibility of advance settlement (so that advances can be paid out in claims before the case is closed), while-you-wait windscreen repair at a location of the customer’s choice, the service of a personal loss adjuster and the use of tablet technology in damage inspections in order to accelerate and refine the settlement process. New Branch In October 2012, the new Česká pojišťovna branch network concept was launched. The main attributes of the new concept are its open environment, a combination of domestic and modern design, round shapes, cutting-edge technology and a comfortable waiting area with a children’s corner. Customer service itself has also been revised to include personal greeting, an updated and clear customer ticketing system, consultative selling and an optimized system for branch service zones. All of this has been introduced with the aim of providing clients with faster service, greater convenience and an enjoyable experience. Always a Little Extra In 2012 Česká pojišťovna, in partnership with the Česká pojišťovna Foundation, sponsored socially responsible projects in keeping with its “Helping you go further” motto. Examples of this include the Česká pojišťovna Foundation project called Accident Prevention in Schools (encompassing 75,000 children and 50,000 parents in 230 schools), the Good Angel project run by ČP employees, and another Česká pojišťovna Foundation – Gentleman of the Road. Employees themselves collected more than a million crowns for charity. Annual Report 2012 08 – Board of Directors Report on the Company’s Business Activities and Financial Situation 43 Situation in the Czech Insurance Market The insurance market in the Czech Republic has stagnated in the last three years, with total volume premiums written hovering around CZK 116 billion. The economic recession and the highly competitive environment in the insurance market have been reflected particularly in non-life insurance, where premiums written actually declined in this period. That is not to say that the significance of the insurance sector is waning – quite the contrary. Each year, ever more frequent and devastating natural disasters are a reminder of the importance of insurance protection, as manifested above all in the long-running rise in the number of non-life policies in the Czech Republic. At present, there are nearly 20 million insurance contracts covering various non-life risks. In motor insurance, average prices have plummeted by tens of percent over the past few years. Likewise, we have witnessed efforts to cut prices by diminishing the extent of insurance coverage. Perhaps the best-known example of a conscious lack of coverage was the insurance of the National Theatre after its completion. Only the stage and the roof were insured, because it was assumed that the non-wood parts (the walls and eaves) would not succumb to fire. Yet succumb they did, and in the end the resulting damage after the fire on 12 August 1881 was five times higher than the agreed sum insured. This prompted a national collection in which more than a million Guldens were donated. In regular-premium life insurance, the trend is following a trajectory diametrically opposed to that of non-life insurance. In the past year, the Czech insurance market reported 2.5% growth (the growth rate after adjustment of Czech Insurers' Bureau data for the premiums of the Slovak branch of AXA životní pojišťovna a.s., which are included in the Bureau's figures), which is consistent with previous years, even though the number of insured persons declined. A very important change in life insurance was the European Commission’s decision to prohibit the use of gender-specific premium rates. This means that the price of insurance must be the same for both sexes, regardless of demographic statistics. In response, insurers unified their tariffs as of 21 December 2012, resulting in significant price increases for women and a certain reduction for men. Česká pojišťovna’s share of total premiums written in 2012 was 25.9%. Česká pojišťovna was the largest insurer in both life and non-life insurance. Česká pojišťovna (or more precisely its predecessors) made a positive impression on the public as far back as 1828 (185 years ago), when it paid out its first claim to a certain Mr J Lipšanský from Loučice, in the Žehušice estate, following a fire. And while it is well over a century since Mr Lipšanský passed away, Česká pojišťovna has since gone on to become the best-known and largest insurance company in the Czech Republic. Annual Report 2012 08 – Board of Directors Report on the Company’s Business Activities and Financial Situation 44 Outlook for the Czech Economy and Insurance Market The Czech economy will face many obstacles in 2013. It will have to endure government austerity measures and low levels of business investment, which will mainly affect the construction industry. Nor will consumption act as a growth driver, because the financial situation of households has stalled. No major improvements are projected in exports either, as these continue to be suppressed by the problems of key trading partners. While the US economy is reporting modest growth, it still faces a number of fiscal, healthcare and other reforms. The eurozone is even worse off. Taken as a whole, it is already in recession, and the countries that have so far proved to be most durable, such as Germany, are on the cusp of such a downturn. With this in mind, the Czech economy is in for a difficult year which, even assuming developments will be positive, will only report slight growth in the order of tenths of a percent. Consequently, there will be no relief for unemployment, which will remain at around 9% (the registered unemployment rate). On the other hand, there will be no reason for a surge in inflation, which in 2013 will once again be in line with the CNB’s 2% inflation target, and the current period of record-low interest rates will continue. These parlous economic conditions will be reflected in the insurance market, which is likely to achieve only moderate growth. Non-life insurance market will remain under pressure from declining premiums written in motor vehicle insurance, although there are indications that this contraction will not be as pronounced as in previous years. The prices of new contracts covering motor third-party liability and motor damage insurance are very close to the breakeven point, meaning there is hardly any more room for downward movement. Starting in 2014, we can expect the price of MTPL insurance and some other forms of insurance to be affected considerably by the new Civil Code (effective as of 1 January 2014), which no longer regulates the ceiling on compensation for any personal injury, potentially pushing up indemnification to unprecedented levels. Continued growth in the average premium revenue from regular-premium insurance is expected to keep driving the life insurance market forward. The enduring period of low interest rates will continue in 2013, which could mean that single-premium life insurance will remain a competitive alternative to term deposits. Notwithstanding the probability of a slight decline, high sales volumes are likely to remain relatively buoyant on a scale similar to those of previous years. In early 2013, the pension reform was launched, resulting in the emergence of Pillar 2 of the pension system. Penzijní společnost České pojišťovny is actively involved in this reform, and, within the scope of the newly created pillar, offers clients another option of saving long term for their pension, and as such of diversifying and increasing their income in retirement. The Česká pojišťovna Group has continued its successful operations in the private Pillar 3 (referred to as “supplemental pension insurance” until the end of the year), managing the largest pension fund of this kind in the Czech Republic. 1969 1977 1986 Česká státní pojišťovna is formed with headquarters in Prague, and Slovenská státní pojišťovna is formed with headquarters in Bratislava. At a show of promotional films, the absolute winner chosen by the jury and the audience is Česká státní pojišťovna’s “The Driver and the Pedestrian”. Česká státní pojišťovna starts to build a Commodore PC 20 network of personal computers, with more than 100 deployed by November 1987. 1989 1968______ ______1989 1969 The inaugural Česká státní pojišťovna sports games are held in Pardubice. The federal structure of Czechoslovakia resulted in the creation of two separate insurance monopolies – Česká státní pojišťovna in the Czech 1971 Automation at Česká státní pojišťovna is launched with the installation of a modern Siemens 4004/45 computer. štátna Republic and Slovenská Until Gamma punch card computers had been used. poisťovňa in Slovakia. These two insurance companies had to work out how to split the portfolio, how to deal with the presence of Soviet troops, for whom they were required to provide motor insurance, and what products and services to offer that would reflect 1972 An international seminar on the promotion of insurance is held, initiated by Česká developments in the standard of státní pojišťovna. living of Czechoslovak people, The including advances in modern beginning of major technology. Activities related to changes in Česká státní pojišťovna’s all areas of company automated insurance operations organization. were introduced and overseen by Závod výpočetní techniky (Computer Technology Plant). Annual Report 2012 09 – Financial Performance in 2012 46 Financial Performance in 2012 Assets Česká pojišťovna has long been a highly capitalized and stable company, with assets totalling CZK 121.7 billion at 31 December 2012. Shareholders’ equity is CZK 21 billion and the share capital stands at CZK 4 billion. In terms of volume, the biggest asset items are investments, amounting to CZK 91.6 billion as at 31 December 2012 (up by CZK 3.4 billion on 2011). Available-for-sale financial assets grew by CZK 4.5 billion, while financial assets at fair value through profit or loss increased by CZK 0.2 billion. There was a significant decrease in other investments following a CZK 0.9 billion reduction in term deposits at banks. Another major asset component is investments in subsidiaries and associates, which was up by CZK 0.1 billion year on year to CZK 5.4 billion. The Company’s cash and cash equivalents grew by CZK 1.2 billion year on year due to an increase in short-term deposits. Reinsurance assets increased by CZK 0.2 billion to CZK 9.7 billion. More details on the Company’s asset position are provided in the financial section of this Annual Report. Treasury Stock Česká pojišťovna did not hold any of its own shares during the 2011 accounting period. Earnings In 2012, Česká pojišťovna reported a post-tax profit of CZK 3.9 billion according to International Accounting Standards. Česká pojišťovna’s total premiums written in 2012, reported according to Czech Insurance Association guidelines, were CZK 29.9 billion. Of this figure, non-life insurance accounted for CZK 19.0 billion and life insurance CZK 10.9 billion. Annual Report 2012 09 – Financial Performance in 2012 47 Share Capital and Reserves The Company’s share capital was unchanged at CZK 4 billion in 2012. In 2012, shareholders’ equity grew by CZK 3.9 billion to CZK 21.3 billion. Earnings Distribution Proposal No decesion on the distribution of 2012 earnings had been taken as at the date of preparation of this Annual Report. Dividends in Previous Years In April 2012, the sole shareholder, acting in the capacity of the General Meeting, decided on the pay-out of a gross dividend for 2011 totalling CZK 3 billion. In May 2011, the sole shareholder, acting in the capacity of the General Meeting, decided on the pay-out of a gross dividend for 2010 totalling CZK 9.4 billion. Insurance Provisions Insurance provisions (net of the reinsurers’ share) under the Insurance Act were down by CZK 0.9 billion year on year to CZK 86.8 billion as at 31 December 2012 (of which, in accordance with IFRS, a CZK 1 billion provision for liabilities to the Czech Insurers’ Bureau was included in other provisions and a CZK 0.5 billion equalization provision was included in equity). Life Insurance Provisions These provisions account for roughly three quarters of the overall insurance provisions and consist primarily of a life insurance premium provision and a provision for life insurance where the risk is borne by the policyholder. As at 31 December 2012, the gross life insurance provision totalled CZK 63.3 billion, a year-on-year fall by CZK 1.5 billion. Annual Report 2012 09 – Financial Performance in 2012 48 Provision for Non-life Insurance Claims This provision includes claims reported but not settled (RBNS) and claims incurred but not reported (IBNR). As at 31 December 2012, the provision for non-life insurance claims totalled CZK 17.1 billion, up by CZK 0.3 million on the previous year. Provision for Unearned Non-life Insurance Premiums The total amount of provisions for unearned premiums rose by CZK 0.4 billion to stand at CZK 4.8 billion as at 31 December 2012. Receivables Receivables remained unchanged year on year at CZK 6.6 billion as at 31 December 2012. Payables Payables rose year on year by CZK 1.1 billion, to CZK 7.9 billion, mainly due to an increase in tax liabilities by CZK 0.7 billion. Annual Report 2012 10 – Report on Business Activities 49 Report on Business Activities Non-life Insurance Non-life premiums written came to CZK 19.5 billion, down by CZK 0.6 billion on the previous year. In this respect, premiums written reflect the slowdown in Czech and European economies and essentially mirror trends in the insurance market as a whole. Another external factor muzzling the overall is the drop in the price of motor insurance. Somewhat in line with these trends, the main reason is part of the decline in premiums written compared to 2011, as recorded in the segment of motor insurance, where premiums written fell by CZK 770 million year on year, with the number of policies shrinking by 49,000 (–2.2%). Taken as a whole, the other non-life insurance segments actually saw their premiums written increase slightly – by CZK 150 million (1.5%) – despite a fall in the number of policies by 92,000 (–2.3%). Česká pojišťovna remains the leading non-life insurer with a market share of 27.9% in terms of total premiums written. Insurance of Business Risks Premiums written increased year on year by 1.3%. We have maintained our leading position in the market with a share of 29%. In an environment of increasing competition and a stagnant economy, we consider this result a success. Technical risks and transport insurance were particularly successful. On the other hand, the volume of agricultural insurance premiums fell. Claims incurred in 2012 rose by CZK 0.8 billion, or 31.2%, compared to 2011, which had been an exceptionally favourable year. This situation was caused by extraordinary loss events in natural hazards insurance, aircraft insurance and a devastating hail storm which resulted in damage of CZK 430 million under crop insurance. Annual Report 2012 10 – Report on Business Activities 50 Non-life Personal Lines Premiums written in the personal lines segment (property, liability, personal accident, travel insurance) grew by CZK 75 million (1.7 %) year on year. In 2012, medical expenses insurance was the fastest growing segment, rising by CZK 40 million (26%). In relation to property insurance, certain activities continued to target the updating of older contracts with a view to enhanced customer protection and the elimination of potential adverse impacts in the event of underinsurance, especially for contents and real estate. In 2012, cooperation with the biggest Czech travel agency, CK EXIM Tours, intensified to the satisfaction of both parties. We now provide travel insurance to Fio banka cardholders. Despite the overall decline in sales in the tourism market in the Czech Republic, travel agent insurance generated the highest level of new business in the seven years of its existence. In personal lines of insurance, we approached tourists constructively by including recreational sports in tourist packages. The biggest travel insurance event of 2012 was the transition to a new assistance service in the form of our subsidiary ČP ASISTENCE s.r.o. This is another move designed to make further improvements in the service provided to our clients. Claims incurred in 2012 reported much the same positive trend as in 2011, primarily due to the absence of major disasters. Their overall increase by CZK 58 million is primarily attributable to the higher costs of claims related to travel expenses insurance, reflecting the mushrooming costs of handling damage to health. Motor Insurance Motor Third Party Liability Insurance Motor third party liability insurance registered a further decline in average prices. Consequently, the total volume of MTPL premiums written shrank by CZK 1.06 billion (5.2% on 2011) in 2012, even though the total number of vehicles insured increased (from 6,695,000 in 2011 to 6,803,000 in 2012). Česká pojišťovna remains the largest player in this segment with a market share of 26.1%, despite seeing its premiums written fall by CZK 470 million (–8.4%) compared to 2011. We are gradually stabilizing ČP’s share of the MTPL market in the face of stiff competition. In this period, claims incurred dropped by 15.9% year on year. As a result, the efficiency of this insurance is at an acceptable level considering the competitive challenges. Annual Report 2012 10 – Report on Business Activities 51 Motor Damage Insurance As the markets for motor damage and MTPL insurance are closely related, the figures for both segments were similar. In 2012, motor damage premiums written decreased somewhat slower than was the case for MTPL, but still fell by CZK 300 million (–2.1%). Česká pojišťovna’s market share declined by 1.6 percentage points to 27.3%. Two contradictory factors had a negative impact on performance in motor damage insurance during the period: falling car prices, on the one hand, and stagnating or even growing prices of spare parts and repairs, on the other. Compared to 2011, the amount of losses incurred by Česká pojišťovna was down by CZK 0.4 billion in 2012, reversing the adverse trend reported in the prior period and helping to improve the economic results of motor damage insurance. Innovation and Future Developments New Products In the spring of 2012, Česká pojišťovna launched a new product: Premium comprehensive MTPL insurance combined with motor damage insurance. This insurance is unique in that it provides the customer with complete protection against risks borne as both a car owner and a driver. By simply purchasing Premium, customers meet their legal obligation and, into the bargain, also have protection for their vehicle in case of theft, collision with animals, and natural perils such as hail or flood. At the same, the range of supplemental insurance for other types of MTPL was expanded to include cover of theft and natural perils. Another product that we started marketing in 2012 was Pojištění Domova (Home Insurance), which stands out because of its comprehensiveness and variability. The scope of assistance services and choice of five variants of cover, including – in addition to cover of ordinary insurance risks – special risks associated, for example, with new technologies and the changing nature of household equipment and furnishings, is particularly unique. For those who have just set up home, there is also the option of a simple product – insurance for students (and others) with very competitive pricing and adequate basic insurance protection. Judging by the success of sales, this type of product is popular among customers and has enabled us to carry out better targeted work with the insurance portfolio. In the autumn of 2012, Česká pojišťovna innovated its range of fleet insurance to include Public, a product designed for businesses with smaller fleets (up to 30 vehicles) and for ordinary citizens who own more cars within the family. This insurance introduces the benefits of fleet insurance to personal lines. Annual Report 2012 10 – Report on Business Activities 52 Outlook In its business insurance products, Česká pojišťovna will strive to ensure insurance stability and optimize the economic parameters of these products in a competitive environment. In this context, in our work with customers we will focus on deepening cooperation in the optimization of risk coverage, drawing on our experience of risk management as applied when underwriting such risks. Not least, we will concentrate on seeking out and developing new business opportunities in the business risks market, which we consider to be dynamic. In its personal lines, Česká pojišťovna will continue to focus on updating the portfolio of older policies which may be of a nature that does not provide customers with the current scope of insurance coverage available. Modern products offer a number of innovations, such as assistance services. Naturally, we will continue to innovate products so that we are able to cover increasingly demanding customer standards. In motor insurance, Česká pojišťovna will mainly endeavour to keep enhancing quality of service, not just in terms of selling policies, but throughout their entire duration, as well as in the provision of loss adjustment. In the past two years, Česká pojišťovna has introduced new risks and benefits to its MTPL coverage – in particular, the opportunity to connect MTPL with a mobile phone on which the Pojišťovna application has been pre-installed so that it is easier for motorists to contact Česká pojišťovna, for example, in case of an accident. We have also expanded our product range to include other risks, such as supplemental cover of collision with animals or the protection of no-claims bonuses. In 2012, we decided to go a step further and add risks to MTPL that motorists had previously associated exclusively with motor damage insurance. As a result, customers purchasing MTPL can also receive assistance if their vehicle is stolen or is damaged by hail, storm or other natural disaster. In our view, a comprehensive range of cover that allows all customers to select the mix which suits them best is a factor that will help Česká pojišťovna to keep increasing customer satisfaction in the future. Annual Report 2012 10 – Report on Business Activities 53 Life insurance Life Insurance Product Portfolio in 2012 In 2012, the most successful life insurance products were, once again, MULTIRISK and DIAMANT, which provide cover for all common life and personal accident risks and enable the whole family to be protected by a single contract. Along with the third most successful product, SLUNÍČKO Plus, these all-risk insurance products were supplemented by two new programmes in May – Zdravý život (Healthy Living) and Návrat do života (Return to Life). The Zdravý život programme delivers a unique combination of services based on active health prevention. Customers receive a complete overview of the preventive care they can claim under public health insurance. More importantly, the ČP assistance service organizes these preventive examinations for them and sends them an SMS alert shortly before their appointment. If, despite approaching their health responsibly, women contract breast or cervical cancer or men get prostate or rectal cancer, ČP will support them in their illness with double the amount of insurance benefit. Double the benefit is also paid out if the insured dies from such diagnosed cancer. During the five-year Zdravý život programme, customers also receive an annual CZK 500 Vital Pass which they can use, for example, to pay for rehabilitation or purchases at a pharmacy. Under the Návrat do života programme, the insured may receive benefit of half a million crowns in case of accident-related permanent disability. In case of accident-related death, benefit at double the amount agreed in the insurance contract is paid out to help the insured’s family to cope with this difficult situation. On aggregate, our regular-premium life insurance products were purchased by over 180,000 customers in 2012, which is 7% more than in the previous year. In particular, we noticed an increased interest in purely risk contracts. Despite an 8% year-on-year decrease, total annual premium revenues under new contracts still amounted to CZK 1.5 billion. The high quality of our products is evidenced by our customers and the professional community, which praised our Zdravý život and Návrat do života programmes in the Best Life Insurance of the Year 2012 category of the Fincentrum Bank of the Year competition. Annual Report 2012 10 – Report on Business Activities 54 In response to Member States’ obligation to transpose anti-discrimination measures (sometimes also referred to as “unisex” measures) into national law, Česká pojišťovna has not only unified its tariffs for men and women, but also introduced a Lady programme for the life insurance DIAMANT Zdravý život and MULTIRISK Zdravý život and for the children’s insurance SLUNÍČKO Zdravý život. Customers automatically receive the Lady programme if, when entering into a new life insurance contract, they also take out insurance on death with a sum insured of at least CZK 20,000. Customers who, in the course of their existing life insurance policy, add insurance on death with a sum insured of at least CZK 20,000 to their cover also qualify for this programme. Fierce competition in the savings market caused premiums written for single-premium products to fall by CZK 0.5 billion year on year. In new business generated by single-premium life insurance, KOMBI and the unit-linked life insurance Výnos PLUS maintained their strong position, building on the successful GARANCE product line. In 2012, the twelfth tranche, at an amount exceeding CZK 300 million, was sold. Despite the crisis raging on the financial markets, this unique insurance offered a fixed return of 3.5% p.a. for four years. Through the GARANCE and Výnos PLUS unit-linked life insurance products, customers have invested over CZK 5 billion with us. Thanks to this type of product, Česká pojišťovna maintains a strong position in the market for single-premium life insurance amongst insurance companies not directly affiliated with a large retail bank. Claims Paid In 2012, life claims paid rose by 5% on the previous year’s figure to a total of CZK 11.2 billion. As in previous years, the greatest number of claims was registered in the “insurance on death or survival” class. In terms of monetary volume, most funds (CZK 5.3 billion) were released in the form of surrenders. The total number of claims settled was 495,000. Outlook During 2013, we expect the entire market to be exposed to more significant changes than in 2012. Pension reform, increasing competition among savings products, and low returns in the financial markets will continue to steer the market into the hedging of risks associated with loss of income and the need for extraordinary outgoings in case of personal accident or disease. However, the most significant change for the life insurance market should be the obligation to implement new legislative measures that could significantly affect current practices in the distribution of insurance products. Annual Report 2012 10 – Report on Business Activities 55 Sales of Insurance Internal Distribution Channels Internal distribution channels consist of a network of exclusive insurance agents and the Česká pojišťovna branch network. In 2012, a major development in the management of Česká pojišťovna’s network of exclusive insurance agents selling retail insurance was the introduction of a new business model including a career scheme, an adaptation process and a new system of remuneration for intermediaries. A key change was the strong support and rewards for long-term professional work in the management of customers in the portfolio, and a focus on fostering long-term relationships with new customers. This new business model will continue unaltered in 2013. As 2013 progresses, the concept may be revised to reflect trends in the insurance market. The main branch network development in 2012 focused on increasing sales efficiency, moving forward with the business model, and combining intensive and extensive growth. In 2013, there will be further advances in sales tools and skills, as well as in the ability to service the portfolio, and in the development of the managerial competencies of the branch network’s middle management. At the same time, the trend of increasing sales efficiency and intensive and extensive growth will be maintained. Specific Distribution Channels External Retail Partners – Focused on Personal Lines In 2012, Česká pojišťovna built on its established strategy of fostering collaboration with selected external partners. We continued to reinforce our cooperation with our two biggest partners in this respect: OVB Allfinanz, a.s. and ZFP Akademie, a.s. At the same time, we developed our relationships with potentially significant partners. Cooperation with selected partners in this distribution channel was supported by a completely new life insurance product that facilitates the smooth transition from risk insurance to investment insurance, underpinned by a number of new risks. A software modeller has been developed for sales of this product and is constantly being honed in response to comments and suggestions from agents. In addition to the development and implementation of the new product, work continued on improving services for external partners. An important feature in the improvement of services for intermediaries is the new partner communication channel – a personalized website that offers a comprehensive overview of all partner-specific products, tools and news. The main task in this area in 2013 is to stabilize new sales, build up the portfolio and increase the share among the market’s major players. This distribution channel will make a sizeable contribution to sales of products related to the pension reform. Annual Report 2012 10 – Report on Business Activities 56 Česká pošta (Czech Post) Since 2001, Czech Post has been a strategic partner of Česká pojišťovna, providing insurance services within the post-office network. In the course of this partnership, the scope and level of service provision has been gradually developed with a view to maximizing the benefit to customers as we meet their needs related to the insurance of risks arising from everyday situations. The current business model comprises the post-office network, with a blanket offer of basic insurance products serviced by certified post-office workers, a group of specialized centres providing comprehensive and business services, and a network of exclusive insurance agents actively supporting the entire distribution channel. In 2012, in line with the long-term strategy, further steps were taken to improve the quality and scope of insurance services within the Czech Post sales network. This action has resulted in the opening of a further 47 dedicated Česká pojišťovna counters at selected post offices. The total number of outlets providing a comprehensive service to all Česká pojišťovna customers in the post-office network has been increased to 80 counters geographically covering the whole country. The potential of this partnership has been efficiently harnessed by building up increasing numbers of specialized centres, by life insurance product innovations, by new marketing communications, and by the deployment of new business tools. The positive trend in the way this cooperation is advancing has also been reflected in the sales results for 2012, when the highest ever increase in the portfolio of this distribution channel was recorded – the total portfolio value was in excess of CZK 600 million. In regular-premium life insurance in 2012, insurance contracts totalling CZK 166 million were concluded (2011: CZK 155 million). Single-premium life insurance generated CZK 139 million (2011: CZK 268 million). In 2013, there will be targeted support of specialized counters in order for staff to increase their skills and come to grips with standard business tools. At the same time, action will be taken so that the core parts of the post-office network can be connected to Česká pojišťovna’s systems. This is expected to increase the range and quality of services, particularly in non-life insurance, and streamline workflows for Czech Post employees. 1991 1990______ ______2000 Private insurance companies enter the Czechoslovak insurance market and a competitive environment is formed. 1992 1996 The PPF financial group enters Česká pojišťovna. 1998 Česká pojišťovna settles the claims of all policyholders affected by extensive flooding in 1997 and 1998. Incorporation of Česká pojišťovna as a joint stock company. 1999 Česká státní pojišťovna, n. p. was caught up in the sea-change from a socialist structure to a democratic society and became a state enterprise in 1990–1992, and thereafter a joint-stock company. In the 1990s, the foundations of the Česká pojišťovna Group were laid. Significant events in the 1995 insurance Česká pojišťovna becomes thewere lead insurer, in industry market cooperation with 15 non-life insurance de-monopolization and companies in the Czech market, in thethe provision of nuclear risk liability and property insurance. emergence of a competitive environment. Even in the face of competition following the market entry of major European The Česká pojišťovna insurance companies, Česká general pojišťovna continued to profile meeting approves as the market leader and a strategic plan to create a strong insurance group a holding structure forwith international reach. the Česká pojišťovna a.s. Group. Annual Report 2012 11 – Report on Operations 58 Report on Operations Customer Services Česká pojišťovna’s Customer Services department encompass all activities related to the provision of services to customers and the administration of their insurance contracts, such as entering contracts in internal systems, making changes in contract specifications, processing premium payments, and handling all aspects of claims – from initial reporting to pay-out. In 2012, Customer Services continued to pursue a strategy of improving customer satisfaction, managing claims, increasing cost effectiveness, developing direct sales by telephone, and leveraging and protecting the portfolio. A key indicator of Česká pojišťovna’s success remains the index of customer satisfaction with services. In 2012, this indicator increased by a further 7% in comparison with the previous year. The growth in index values was accompanied by better cost-effectiveness, with an emphasis placed on measures that would not adversely affect customers. In 2012, in the field of retail loss adjustment the concept of “personal loss adjuster” was extended into all areas, including liability insurance claim settlement, without relinquishing any principles of risk management. Mobile technicians conduct on-site investigations and now also enter loss reports in the expert system electronically. The extent and quality of the services is supported by an updated network of over 1,500 authorized vehicle repair shops and replacement car lending services. The range of services provided by authorized service centres was also expanded. New windscreen repair contracts were established with leading specialized vehicle repair shops and České pojišťovna became the only insurance company in the Czech Republic to start offering on-site windscreen repair by mobile technicians at the place of the customer’s choice. A new PRM (Partner Relationship Management) system was put into operation so that customers can be guided to Česká pojišťovna authorized repair shops as smoothly as possible. In the management of claims incurred, we continue to move towards the utilization of modern technologies to combat insurance fraud and speed up the entire loss adjustment process. In the summer months, all capacities were deployed to cope effortlessly with the natural disasters which hit the Czech Republic over the space of a few weeks. In the field of business class settlement, steps to improve customer service include the configuration of a product management system to simplify and speed up the whole process and efficiently optimize the capacity management of claims. Previously distinct parts of the process of claim registration and loss adjustment were merged. Now all customer-related operations are handled by a “personal loss adjuster”, without compromising any principles of risk management. During 2012, we employed our broad network of specialized regional loss adjusters to successfully handle a large-scale disaster related to agricultural crop insurance. Annual Report 2012 11 – Report on Operations 59 In the settlement of life and personal accident claims, we significantly increased customer satisfaction by means of new measures aimed at speeding up and simplifying the entire process of handling claims for the customer. We are developing an “advance settlement” concept so that claims can be paid during – rather than after – treatment of an injury. Combined with the option of reporting claims by means of an online form, we are able (for a selected segment of insured events) to pay out claims to customers in a matter of hours. In this area of this insurance, an emphasis is also placed on managing the risk of, and eliminating, fraudulent behaviour among groups or individuals. Risk management is aimed at timely identification, quantification and elimination so as to avoid a negative impact on the Company’s financial results. Communication with customers in 2012 benefited from more active use of electronic media. The customer zone, which provides an overview of the contracted insurance products and communication via secure internet access, is undergoing further improvement and is now used by for more than 115,000 customers. It will soon be possible, for example, to view selected written correspondence in the electronic display. Starting in 2012, it has also been possible to send certain important documents electronically, including proof of payment of life insurance premiums paid for tax return purposes. The Česká pojišťovna multi-channel communication centre continued to develop its services and selling operations in 2012. The service part focused on speeding up the response to customer requests. Multirisk life insurance was added to the portfolio of products offered in incoming phone calls in 2012. Contact centre improved its performance in the retention of insurance contracts, thus contributing significantly to portfolio stability. The largest changes were in active sales via outgoing calls, not only in sales via the internal call centre, but also in cooperation with external call centres. A new service is the active telephone appointment of meetings for our business advisers. In 2012, Česká pojišťovna’s around-the-clock contact centre operators served 1.6 million customer requests via incoming calls and 1.8 million via outgoing calls. They also processed 1.8 million requests received electronically or on paper. In 2012, the Česká pojišťovna contact centre upheld call centre quality standards prevailing in the Czech Republic, as reflected in the quality of service and rise in customer satisfaction. We expanded our police and payment administration services in 2012 in line with new technologies, with an emphasis on quality and efficiency. Our goal is to be a reliable partner for both internal and external customers. We offered our customers quality service, less paperwork and on-line support, thereby saving their time. It was in this spirit that we expanded services for the segment of external distribution channels and increased dedicated phone support in 2012. Our services were provided with a guarantee according to defined SLAs. Naturally, we also continued to focus on activities to prevent fraud against our customers and shareholders. We were able to significantly reduce the volume of receivables and thus contribute to the success of Česká pojišťovna. Annual Report 2012 11 – Report on Operations 60 The Customer Services department is also responsible for handling customer complaints, which are dealt with by a specialized team. Customer complaints are also perceived as an important source of feedback. We follow up all of these leads thoroughly and, where shortcomings are found, we correct our processes and services in order to constantly increase customer satisfaction. In 2012, we cut the complaint processing time by a further 10%. There was also a reduction in the number of complaints found to be warranted. The fact that Customer Services met its goals in 2012 contributed substantially to the overall earnings result of Česká pojišťovna. Investment Policy Financial investments stand alongside insurance and reinsurance as another important area of operations for the Company. They contribute significantly to overall Company assets and are financed primarily from insurance provisions (for this reason, they are sometimes referred to as “financial placements of insurance provisions”), as well as from equity. Financial placements of insurance provisions account for 95% of the overall financial investments; the remaining five per cent are financed from other sources. Requirements regarding the structure of financial placements of insurance provisions are set forth in Decree No 434/2009 implementing certain provisions of the Insurance Act (Act No 277/2009). The decree regulates the structure of a substantial portion of financial investments through a system of limits. Česká pojišťovna reflects these limits in its internal policies and procedures by means of internal regulations with the aim of achieving safety, liquidity and profitability and to ensure that the Company is always capable of meeting its commitments to customers. The structure and volume of the Company’s financial investments as at 31 December 2011 are shown in the graph and table entitled “Structure of Financial Investments (IFRS, Book Value), by Business Segment”. Structure of Financial Investments (IFRS, Book Value), by Business Segment 25,4 % 24,8 ■ ■ 74,6 % life insurance non-life insurance Annual Report 2012 11 – Report on Operations 61 The 2012 gross investment result before adjustment for portfolio management fees was a profit of CZK 4.421 billion. At the beginning of 2012, the financial markets reacted strongly to a move by the ECB which, in two auctions, injected a large amount of liquidity into the financial sector in order to prevent the impending return of the financial crisis. This triggered growth in markets of virtually all types of financial assets, with the steepest rises recorded by the higher-risk assets. Around the middle of the year, concerns about the debt crisis in the eurozone temporarily resurfaced. This was reflected in another spurt of growth in the yields of government bonds issued by the affected states and, conversely, by a further decline in yields on the debt instruments of countries perceived to be a safe haven. Equity markets also underwent correction, though not as deeply as in 2008 and 2011. This negative trend was reversed when central banks took action in the summer – the Federal Reserve came up with another round of quantitative easing, while the ECB’s pledge that it was prepared to do everything necessary to prevent the collapse of the euro area and that, in particular, it would buy up – without limit – the bonds of any countries that officially asked for help was even more important. This statement averted the immediate risk of eurozone collapse and paved the way for new growth on markets in risky assets. Over the year, the CNB reduced the base interest rate three times, most recently in November, when it was cut to a technical zero. The yields of Czech government bond descended to all-time lows. Market trends in 2012 had a positive impact on Česká pojišťovna thanks to its judicious investment strategy, enabling it to make a decent profit on financial investments. The Company’s strong capital position meant it could afford to increase the share of riskier security classes in its portfolio compared to 2011. Consequently, it benefited from the sound trajectory of such investments without compromising its commitments to customers. In 2013, the most likely scenario is that the expected global economic recovery will finally materialize, albeit very slowly. Although the ECB’s statement on its readiness to defend the euro countered the risk of immediate eurozone meltdown, the European debt crisis can hardly be considered resolved and remains a major risk factor. Another factor strongly influencing how the investment policy is set is that we are currently in an environment of extremely low interest rates which, in view of the latest developments, are not expected to rise much in the short term. Therefore, in terms of yield, higher-risk asset classes, especially corporate bonds and stocks, seem to be an appealing prospect. On the other hand, these investments require the allocation of more capital to investment risks in order to cover any temporary negative swings. Obviously, the situation needs to be monitored constantly so that investment policy can be adjusted ad hoc where necessary. Annual Report 2012 11 – Report on Operations 62 Financial investments within the life insurance segment At the end of 2012, the life insurance segment contained a total of CZK 70.3 billion in investments. Of this amount, CZK 10.6 billion (15%) consisted of investments covering provisions for policies where the investment risk was borne by the policyholder. The growing share of this component in the total volume of investments is connected with the prevalence of this type of insurance in newly concluded contracts, and with the rising share of this type of provision in overall life insurance provisions. The remaining financial investments in the life segment are financed by conventional life insurance provisions and by a portion of the Company’s own equity allocated to this segment. For the most part, this money is invested in fixed-income instruments (CZK 52 billion), consisting mainly of debt securities (CZK 50.1 billion), especially Czech and foreign government bonds and securities of issuers with an investment grade rating, and deposits at capital-intensive domestic and foreign banks (CZK 3.2 billion). In accordance with a feature typical for life insurance liabilities, i.e. their longer time frame, debt securities covering life insurance provisions have, on average, longer to maturity. The aim is to safeguard a sufficient and stable yield in the long run that will enable obligations arising from insurance contracts to be met. In terms of accounting classification, almost 81% of debt securities are classified as available-for-sale financial assets, so as to align the reporting of their result with the method used to account for insurance liabilities, and reduce earnings volatility resulting from changes in market interest rates. The second largest group in the structure of financial investments comprises equity securities (shares, unit certificates, and other variable-yield securities). Their share at the end of 2012 was 10.9%, or CZK 7.7 billion in absolute terms. These instruments are purchased for the portfolio to act as a suitable counterweight to fixed-interest instruments for purposes of risk diversification and to optimize medium- and long-term returns. The investment portfolio is rounded out by other fixed assets – buildings and land. This category has been low in importance over the long term, and at year-end 2012 its book value was CZK 65 million, i.e. 0.1% of total life insurance investments. The gross return on financial investments in this segment, prior to the deduction of management fees, was CZK 3.7 billion. Interest on debt securities and deposits was the biggest source of returns. The actual result of investments covering provisions for policies where the investment risk is borne by the policyholder was very good in 2012 (a gain of CZK 859 million), due in particular to the growth of the world equity markets to which most of these investments are exposed. Structure of Financial Investments (IFRS, Book Value), in the Life Insurance Business Segment 15.0% 0.1% 24,8 ■ Fixed-income instruments ■ Equity securities ■ Investments financed by insurance provisions where the investment risk is borne by the policyholder ■ Other assets 10.9% 74.0% Annual Report 2012 11 – Report on Operations 63 Financial investments within the non-life insurance segment Investments in the non-life segment are mainly financed by non-life insurance provisions and the equity allocated to this segment. Since the non-life liabilities are shorter than life liabilities, there are more assets with shorter times to maturity in the portfolio, as well as more liquid instruments, which can be readily converted into cash when needed to pay insurance claims. As at 31 December 2012, the book value of the portfolio of non-life insurance was CZK 23.9 billion; 91% (CZK 21.8 billion) of the portfolio consisted of fixed-income instruments, of which debt securities had a book value of CZK 20.1 billion and term deposits with banks CZK 1.9 billion. The remaining 9% of the portfolio comprised equity securities. A long-term growth trend is evident in assets classified, for accounting purposes, as available for sale (currently 84%), with a corresponding declining trend in investments classified as financial assets measured at fair value (9%). The total return on investments within the non-life insurance segment, before the deduction of management expenses, was CZK 741 million in 2012. As in the life insurance segment, the biggest contributor to this result was interest income from bonds and term deposits. Structure of Financial Investments (IFRS, Book Value), in the Non-life Insurance Business Segment 9.0% 24,8 ■ ■ 91.0% Fixed-income instruments Equity securities Annual Report 2012 11 – Report on Operations 64 Structure of Financial Investments (IFRS, Book Value), by Business Segment Buildings and land (fixed assets) Loans Unlisted debt securities Loans and advances provided under repo transactions Other loans Financial assets available for sale Debt securities Shares, unit certificates and other variable-yield securities Financial assets at fair value through profit or loss Debt securities Shares, unit certificates and other variable-yield securities Investments covering provisions for policies where the investment risk is borne by the policyholder Positive market value of derivatives Other investments Fixed-term bank deposits (net of reinsurance deposits received) Financial liabilities (net of bonds outstanding) Loans and advances received under repo transactions Negative market value of derivatives Life insurance CZK millions % 65 0.09% 956 1.36% 956 1.36% 0 0.00% 0 0.00% 47,815 67.98% 40,393 57.43% 7,422 10.55% 19,987 28.41% 8,729 12.41% 247 0.35% 10,559 452 3,161 3,161 (1,645) (28) (1,617) 70,339 15.01% 0.64% 4.49% 4.49% (2.34%) (0.04%) (2.30%) 100.00% Non-life insurance CZK millions % 0 0.00% 63 0.26% 0 0.00% 0 0.00% 63 0.26% 20,233 84.49% 18,082 75.50% 2,151 8.98% 2,096 8.75% 2,022 8.44% 0 0.00% 0 74 1,859 1,859 (302) 0 (302) 23,949 0.00% 0.31% 7.76% 7.76% (1.26%) 0.00% (1.26%) 100.00% xls Reinsurance Česká pojišťovna’s reinsurance programme is a long-term contributor to the Company’s balanced earnings and stability. As a risk management tool, reinsurance protects Česká pojišťovna, along with its customers and shareholders, from unexpected catastrophic events, as well as from random variations in loss frequency. Analysis of reinsurance needs and the optimization of the reinsurance structure take place using modern dynamic financial analysis tools exploiting the know-how of Generali PPF Holding and with the support of reinsurance brokers. Česká pojišťovna’s principal and obligatory reinsurance partner is the Group’s captive reinsurer, GP Reinsurance EAD, based in Bulgaria. Through GP Reinsurance EAD, risks are further retroceded into the Group’s reinsurance contracts. Thanks to this optimization, Česká pojišťovna can profit from the advantages of Group coverage and thereby further reduce reinsurance costs while expanding coverage terms. Group reinsurance coverage has been taken out at many of the world’s leading reinsurers, selected upon careful analysis of their financial stability and quality of service. It goes without saying that our partners in this area have a high rating and clear Group rules determine the maximum possible exposure that Česká pojišťovna may have towards each one of them. Geographical diversification is a necessary precondition, supported by the stability of proper business relationships that Česká pojišťovna has built up in years past. Annual Report 2012 11 – Report on Operations 65 Thanks to intensive, painstaking work detailing information on individual risks in the portfolio, Česká pojišťovna is able, through the use of sophisticated models, to control its exposure to catastrophic risks. Currently, flood losses are modelled regularly over the personal lines, commercial lines, and large risks portfolios. Windstorm losses are modelled in a similar structure and analysis of hail risk is under development as well. At the reinsurance and underwriting level, information and know-how are regularly shared within the Group, particularly in the areas of product management and loss adjustment. Procedures in the areas of risk management and exposure control are also consulted with our affiliates. This know-how is further transferred to the Company and serves us well in negotiations with reinsurers on the optimization of reinsurance conditions in terms of scope, exceptions, and special accepts. Thanks to our high credit rating, Česká pojišťovna is perceived by partners both in the Czech Republic and internationally as a stable and strong reinsurance partner in its own right. This fact is evident in both rising volumes of inwards obligatory reinsurance within the Group, as well as the rising number of facultative deals in the large industrial risks insurance. Each year, the reinsurance programme is modified by Generali PPF Holding to ensure that it reflects changes in the portfolio and the product line and responds to the differences between individual insurance companies in the Group. Nuclear Pool The Czech Nuclear Insurance Pool (“CNIP”) is an informal consortium of non-life insurers based on the co-insurance and reinsurance of nuclear risks. It offers insurance and reinsurance services for liability and material risks, including risks related to the transportation of nuclear material. The CNIP operates both as an insurer of domestic risks and in the area of inwards reinsurance. Due to the unique character of nuclear risks, individual insurance companies do not usually insure them. The insurers in the CNIP each provide their own net lines, the sum of which forms the overall capacity of the CNIP for individual types of insured risks. Every year, the CNIP’s overall capacity rises (by 2% to 5%, depending on the type of insurance); Česká pojišťovna’s net exposure remained unchanged in 2012. Since the CNIP’s inception, Česká pojišťovna a.s. has been the lead co-insurer under an agreement among insurers participating in the pool. The CNIP’s executive body is the CNIP Office, which is part of the Reinsurance Department within Česká pojišťovna’s organizational structure. Annual Report 2012 11 – Report on Operations 66 Human Resources The physical number of employees at the end of 2012 was 4,209, which was 194 more than at the end of 2011. The Company supports an employee performance management system and seeks to emphasize the role of the manager in employee evaluation and in the provision of performance feedback. It is developing an evaluation system aimed at stressing positive motivation and the strengths of individuals. The employee development system is linked to the employee evaluation system. Top-rated employees receive the most development support. The development focus is on strengthening expertise and insurance know-how. We are also expanding training in this field via internal trainers, according to the principle of a selflearning organization. We are forging ahead with afternoon workshops, which have an ideal half-day format, and with the Insurance Academy (Pojišťovácká akademie), which is particularly important for new colleagues. In 2012, in addition to these professional training programmes, support was also channelled into specific programmes for key groups (Talents, Graduates and Managers), for whom we prepared an annual intensive training course aimed at developing their key managerial role. Practical development tools, especially the Customer Day (a day spent with a mentor in the front line), were enriched by the Branch Manager Rotation project. This activity will continue in 2013 with a view to forging strong bonds between front-line teams and nurturing teamwork. Development activities also include support for soft skills, which are generally tailored to the different groups of employees. In 2012, all professions were standardized and seniority grades were set for each profession. Each profession is now described in detail. The previous hierarchical approach to professions has been changed to an approach based on the importance or scope of a profession. By making this transition, the Company has increased opportunities for professional career growth alongside promotion. The range of employee benefits was expanded to incorporate more third-party offers, a higher discount on property and liability insurance, and employees’ access to their annual remuneration review, where, in addition to income, the value of significant benefits received by the employee is specified. Social and sports events for employees and their family members remain an integral part of life at the Company. Annual Report 2012 12 – Report of the Supervisory Board 67 Report of the Supervisory Board During 2012, the Supervisory Board discharged its duties under the law and the Articles of Association. It met five times. It oversaw the Board of Directors’ performance and the implementation of the Company’s business operations. It verified whether the Company conducted its business operations in accordance with applicable law, the Articles of Association, and instructions given by General Meetings and/or decisions of the sole shareholder. The Supervisory Board also dealt with complaints delivered to the Supervisory Board from the Company’s customers and business partners. During its meetings, the Supervisory Board discussed the Company’s financial performance, the fulfilment of the financial and commercial plan, the investment policy, and the financial performance of the Company’s subsidiaries. The Supervisory Board monitored the company’s strategic objectives as well as those of its subsidiaries, and regularly discussed the Audit Committee’s reports. The Supervisory Board reviewed the Company’s financial statements for the 2012 accounting period, the Company’s consolidated financial statements for the 2011 accounting period, and the Report on Relations Between the Company and Related Parties for the 2011 accounting period, and found nothing therein that would give the Supervisory Board reason to pronounce a negative opinion on the contents of said documents. Prague, April 30 2013 Milan Maděryč Chairman of the Supervisory Board 68 Independent Auditor’s Report To the Shareholder of Česká pojišťovna a.s.: I. We have audited the financial statements of Česká pojišťovna a.s. (“the Company”) as at 31 December 2012 presented in the annual report of the Company and issued our audit report dated 14 March 2013 presented in the annual report. We have also audited the consolidated financial statements of the Company as at 31 December 2012 presented in the annual report and issued our audit report dated 26 April 2013 presented in the annual report. II. We have also audited the consistency of the annual report with the financial statements described above. The management of Česká pojišťovna a.s. is responsible for the accuracy of the annual report. Our responsibility is to express, based on our audit, an opinion on the consistency of the annual report with the financial statements. We conducted our audit in accordance with International Standards on Auditing and the related implementation guidance issued by the Chamber of Auditors of the Czech Republic. Those standards require that we plan and perform the audit to obtain reasonable assurance as to whether the information presented in the annual report that describes the facts reflected in the financial statements is consistent, in all material respects, with the financial statements. We have checked that the accounting information presented in the annual report is consistent with that contained in the audited financial statements as at 31 December 2012. Our work as auditors was confined to checking the annual report with the aforementioned scope and did not include a review of any information other than that drawn from the audited accounting records of the Company. We believe that our audit provides a reasonable basis for our opinion. Based on our audit, the accounting information presented in the annual report is consistent, in all material respects, with the financial statements described above. Annual Report 2012 13 – Independent Auditor’s Report 69 III. In addition, we have reviewed the accuracy of the information contained in the report on related parties of Česká pojišťovna a.s. for the year ended 31 December 2012 presented in the annual report of the Company. The management of Česká pojišťovna a.s. is responsible for the preparation and accuracy of the report on related parties. Our responsibility is to issue a report based on our review. We conducted our review in accordance with the applicable International Standard on Review Engagements and the related Czech standard No. 56 issued by the Chamber of Auditors of the Czech Republic. Those standards require that we plan and perform the review to obtain moderate assurance as to whether the report on related parties is free from material misstatement. The review is limited primarily to enquiries of company personnel, to analytical procedures applied to financial data and to examining, on a test basis, the accuracy of information, and thus provides less assurance than an audit. We have not performed an audit and, accordingly, we do not express an audit opinion. Based on our review, nothing has come to our attention that causes us to believe that the report on related parties of Česká pojišťovna a.s. for the year ended 31 December 2012 is materially misstated. Ernst & Young Audit, s.r.o. License No. 401 Represented by Jan Niewold Partner Jakub Kolář Auditor, License No. 2280 26 April 2013 Prague, Czech Republic Annual Report 2012 14 – Persons responsible for the Annual Report Persons responsible for the Annual Report Declaration We hereby declare that the information presented in this Annual Report is true to the facts and that no material information has been omitted that could influence an accurate and precise assessment of the issuer and the securities issued by it. Marek Krejsa Executive Board Member for Financial Management Milan Beneš Member of the Board of Directors and Executive Board Member for Industrial Insurance and Reinsurance Pavel Řehák Vice-Chairman and CEO Audit of the Financial Statements Since 2012, the financial statements have been audited by Ernst & Young Audit, s.r.o. The financial statements of Česká pojišťovna were audited on 14 March 2013, and the consolidated financial statements of Česká pojišťovna were audited on 26 April 2013. Registration number: 267 04 153 Registered office: Karlovo náměstí 10, 120 00 Praha 2 Statutory audit firm licence number: 401 Auditor-in-charge: Jakub Kolář License No. 2280 70 Annual Report 2012 15 – Organization and Contact Details 71 Organization and Contact Details Basic Organization Chart of Česká pojišťovna General Meeting Supervisory Board Audit Committee Board of Directors Chief Executive Officer Executive Executive Board Member for Retail Trade Executive Executive Executive Board Member Board Board for Industrial Member for Member Insurance and Customer Reinsurance Services Executive Executive Board Board Board Member Board Member Member for for CRM, Member for for IT and for Financial Investment Marketing SME Business System Management Policy and Product and Asset Management Architecture Executive and Liability Management Directory of Selected Companies in the Česká pojišťovna Financial Group Česká pojišťovna ZDRAVÍ a.s. Address: Litevská 1174/8, 100 05 Praha 10 Info line: +420 841 111 132 Telephone: +420 267 222 515 Fax: +420 267 222 936 E-mail: info@zdravi.cz Website: www.zdravi.cz http Penzijní společnost České pojišťovny, a.s. Address: Na Pankráci 1658/121, 140 21 Praha 4 Info line: +420 840 111 280 Fax: +420 222 314 191 E-mail: pfcp@pfcp.cz Website: www.pfcp.cz http Generali penzijní společnost a.s. Address: Bělehradská 132, 120 84 Praha 2 Info line: +420 840 132 132 Fax: +420 221 109 810 E-mail: info@generali-ps.cz Website: www.generali-ps.cz http Annual Report 2012 15 – Organization and Contact Details 72 ČP INVEST investiční společnost, a.s. Address: Na Pankráci 1658/121, 140 21 Praha 4 Info line: +420 844 111 121 Telephone: +420 545 596 104 Fax: +420 241 400 917 E-mail: info@cpinvest.cz Website: www.cpinvest.cz http ČP INVEST Realitní uzavřený investiční fond a.s. Address: Na Pankráci 1658/121, 140 21 Praha 4 Generali PPF Services a.s. Address: Na Pankráci 1720/121, 140 21 Praha 4 ČP ASISTENCE s.r.o. Address: Na Pankráci 1658, 140 21 Praha 4 ČP DIRECT, a.s. Address: Na Pankráci 1658, 140 21 Praha 4 Pankrác services s. r. o. Address: Na Pankráci 1658, 140 21 Praha 4 REFICOR s.r.o. Address: Na Pankráci 1658, 140 21 Praha 4 Česká pojišťovna Foundation Address: Na Pankráci 1658, 140 21 Praha 4 Directory of Česká pojišťovna Head Office and Regions Head Office: Česká pojišťovna a.s. Registered office: Spálená 75/16, 113 04 Praha 1 Head office address: Na Pankráci 123, 140 21 Praha 4 ČP Customer Services: 841 114 114 ČP Asistent, roadside assistance service: +420 224 557 004 Telephone: +420 224 550 444 E-mail: klient@cpoj.cz Internet: www.ceskapojistovna.cz http Annual Report 2012 15 – Organization and Contact Details 73 Regions: Address: Dolní nám. 342, Address: U Nádraží 1098/II. 377 42 Jindřichův Hradec 755 22 Vsetín Tel.: +420 557 042 613 Tel.: +420 384 373 211 Address: 28. října 60, Address: Holečkova 418, 386 39 Strakonice 702 65 Ostrava Tel.: +420 596 271 654 Tel.: +420 384 373 352 Address: Hrnčířská 1, Address: nám. 28. října 20, 500 02 Hradec Králové 746 01 Opava Tel.: +420 553 688 102 Tel.: +420 495 076 401 Address: nábřeží Přemyslovců 8, Address: Žižkova 89 586 01 Jihlava 772 00 Olomouc Tel.: +420 585 519 216 Tel.: +420 567 146 213 Address: Masarykovo nám. 34 Address: Wágnerovo nám. 1541 266 01 Beroun 686 01 Uherské Hradiště Tel.: +420 571 773 113 Tel.: +420 318 470 413 Address: náměstí T.G.M. 10A, Address: V. Klementa 1228/1, 293 01 Mladá Boleslav 690 66 Břeclav Tel.: +420 519 301 114 Tel.: +420 326 741 013 Address: Rašínova 7, Address: Mírové nám. 37, 400 64 Ústí nad Labem 601 66 Brno Tel.: +420 542 594 302 Tel.: +420 472 768 103 Address: Gen. Svobody 38 Address: Moskevská 1/14, 434 01 Most 787 30 Šumperk Tel.: +420 583 390 113 Tel.: +420 476 140 413 Address: tř. Míru 2647, Address: Felberova 4/8, 460 95 Liberec 532 12 Pardubice Tel.: +420 466 677 118 Tel.: +420 485 343 309 Address: Purkyňova 65, Address: Slovanská alej 24A, 568 20 Svitavy Tel.: +420 461 571 713 326 00 Plzeň Tel.: +420 377 170 614 Annual Report 2012 15 – Organization and Contact Details Address: Jaltská 1, 74 Address: 360 01 Karlovy Vary Štefánikova 10, 150 00 Praha 5 Tel.: +420 353 337 103 Tel.: +420 224 556 402 Address: Sadová 636, Address: Oskol 3192, 344 17 Domažlice Tel.: Address: 767 21 Kroměříž +420 379 792 804 Tel.: +420 577 691 514 Hráského 2231/24, Address: Havlíčkovo náměstí 1963, 140 00 Praha 4 580 01 Havlíčkův Brod Tel.: +420 224 551 503 Tel.: +420 569 472 002 Address: Molákova 11/576, Address: Pražská 1280, 186 00 Praha 8 370 04 České Budějovice Tel.: +420 224 559 845 Tel.: +420 387 841 562 Address: Václavské nám. 780/18, Address: Na Pankráci 1658/121, 110 00 Praha 1 Tel.: +420 224 558 713 140 00, Praha 4 Tel.: +420 224 550 690 2000 2002 2008 The Czech Republic is hit by catastrophic floods. The extent of damage covered by Česká pojišťovna is even greater than in the 1990s. PPF and Generali form the joint holding venture Generali PPF Holding (including Česká pojišťovna), which combines the insurance and related operations of both groups in Central and Eastern Europe. 2011 Česká pojišťovna is the first insurer to launch a smartphone motor insurance application on the Czech market. De-monopolization of the MTPL insurance market. Until then, Česká pojišťovna had been the sole statutory provider of this insurance. 2001______ ______2013 Česká pojišťovna entered the new millennium as the most powerful insurer on the Czech market and as a leading European insurer. Thanks to its professionalism, fair approach and agile, well-structured services, Česká pojišťovna is viewed as a reliable insurance company where customer interests come first. Česká pojišťovna holds a leading position in innovation, marketing products and services using modern communication 2003 Česká pojišťovna launches a new customer service enabling it to provide servicesthe at thefirst highest level. technology. It was The company’s customer orientation is reflected in the motto insurer to“Protecting deliver,your fordreams”. example, a smartphone motor insurance 2012 Česká pojišťovna introduces a new to concept products, market, application theofCzech services and branches, reflecting and continues to roll fresh customer needs underout the slogan “Helping you go further”. innovations. 2013 Česká pojišťovna develops a new concept of products, services and branches, reflecting customer needs under the slogan “Helping you go further”. Annual Report 2012 16 – Supplemental Information on the Financial Situation and Information for Investors 76 Supplemental Information on the Financial Situation and Information for Investors Listed Security Issuer Information Company name Legal form Registered office Registered number VAT number Bank Account Date of occurrence Legal reference Incorporated in the Commercial Register Česká pojišťovna a.s. Joint-stock company Spálená 75/16, 113 04 Praha 1 452 72 956 CZ 4527 2956 Crédit Agricole Corporate and Investment Bank 1000524511/3500 1 May 1992 The Company was founded for an unlimited duration. The Company was founded (pursuant to Section 11(3) of Act No 92/1991 on conditions for the transfer of state property to other entities, as amended) by the National Property Fund of the Czech Republic under a memorandum of association dated 28 April 1992, and was incorporated by registration in the Commercial Register on 1 May 1992. Municipal Court in Prague Register entry: Section B, Entry 1464 xls Shareholder Structure Since 2006, the Company’s sole shareholder has been CZI Holdings N.V. Securities Issued by Česká pojišťovna Shares As at 31 December 2010, the approved share capital consisted of 40,000 dematerialized, registered ordinary shares totalling CZK 4,000,000,000. Issue (ISIN) Type of security Type Form Nominal value Number of shares issued Total volume Issue date Admission to trading on a regulated (public) market xls CZ0009106043 ordinary registered dematerialized CZK 100,000 40,000 CZK 4,000,000,000 15 November 2006 unlisted security (not tradable in public markets) Annual Report 2012 16 – Supplemental Information on the Financial Situation and Information for Investors 77 Bonds On 13 December 2012, as part of its bond programme, Česká pojišťovna issued 500,000,000 bonds with a total nominal value of CZK 500 million. The bonds bear interest at a fixed rate of 1.83% p.a. Issue (ISIN) Type of security Type Form Nominal value per bond Number of securities Total volume Issue date Redeemable Admission to trading on the free market CZ0003703555 bond bearer dematerialized CZK 1 500,000,000 CZK 500,000,000 13 December 2012 13 December 2017 admitted to the Prague Stock Exchange xls The lead manager of the bond issue is Raiffeisenbank a.s. Principal Business According to the Current Articles of Association and Types of Insurance Written Česká pojišťovna is a composite insurer offering a wide range of life and non-life insurance classes. Under Decision of the Ministry of Finance of the Czech Republic Ref. No 322/26694/2002, dated 11 April 2002, which entered into force on 30 April 2002 and which grants the Company a licence to engage in insurance, reinsurance and related activities, under Decision of the Ministry of Finance of the Czech Republic Ref. No 32/133245/2004-322, dated 10 January 2005, which entered into force on 14 January 2005 and which expands the Company’s licence to engage in insurance- and reinsurance-related activities, and under Decision of the Czech national Bank Ref. No 2012/11101/570, amending the scope of licensed activities, the Company’s principal business objects are as follows: 1. Insurance activities pursuant to Act No 277/2009 on insurance, comprising – the life insurance classes referred to in Annex 1 to the Insurance Act, Part A, I, II, III, VI, VII and IX; – the non-life insurance classes referred to in Annex 1 to the Insurance Act, Part B, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15,16, 17 and 18. 2. Reinsurance activities, comprising all types of reinsurance activities under the Insurance Act. Annual Report 2012 16 – Supplemental Information on the Financial Situation and Information for Investors 78 3. Insurance- and reinsurance-related activities – intermediary services related to insurance and reinsurance activities under the Insurance Act; – consultancy services related to the insurance of natural and legal persons under the Insurance Act; – investigations into insurance claims pursuant to an agreement with an insurer under the Insurance Act; – the exercise of rights and fulfilment of obligations for and on behalf of the Czech Insurers Bureau pursuant to Act No 168/1999, as amended; – the intermediation of financial services referred to in a) to j) below: a) intermediation of the acceptance of deposits and other funds due from the public, including intermediation in building savings schemes and supplemental pension insurance; b) intermediation of loans of all types, including, without limitation, consumer loans, mortgage loans, factoring and the financing of commercial transactions; c) intermediation of finance leases; d) intermediation of all payments and money transfers, including credit and debit cards, travellers’ cheques and bank drafts; e) intermediation of guarantees and promissory notes; f) intermediation of customer trading on individual customer accounts on the stock exchange or other markets, for cash or otherwise, concerning negotiable instruments and financial assets; g) intermediation of the management of assets, such as cash or portfolios, all forms of collective investment management, pension fund management, escrow accounts and custodianships; h) intermediation of payment and clearing services relating to financial assets, including securities, derivatives and other negotiable instruments; i) advisory-based intermediation and other ancillary financial services relating to all activities listed in a) to h), including references to loans and analysis thereof, research and consultancy in the field of investments and portfolios, consultancy in the field of acquisitions and restructuring, and corporate strategy; j) intermediation of the provision and transmission of financial information, financial data processing. and relevant software from providers of other financial services. – training activities for insurance intermediaries and independent loss adjusters. The Company also engages in all activities related to its ownership interests in other legal entities. Annual Report 2012 16 – Supplemental Information on the Financial Situation and Information for Investors 79 Shareholder Rights and Obligations Holders of the Company’s ordinary shares are entitled to receive dividends approved in individual time periods, and are entitled to exercise one vote per share held at General Meetings. The rights and obligations of the Company’s shareholders are set forth in Act No 513/1991, the Commercial Code, as amended, and Česká pojišťovna’s Articles of Association, which are available in the Collection of Documents of the Commercial Register. These rights include, most importantly: – the right to a share in the Company’s earnings; – the right to attend General Meetings, vote, demand explanations and raise motions at General Meetings; – the pre-emptive right to subscribe new shares if the share capital is increased, in proportion to the shareholder’s stake in the Company’s existing share capital. Conditions applying to changes in the share capital are set out in the Articles of Association; – the right to share in the liquidation surplus remaining upon dissolution of the Company. Capital gains and other income from shares are taxed in accordance with Czech legislation, i.e. Act No 586/1992 on income tax, as amended. Dividend income from shares is taxed at a special tax rate of 15%. Exceptions to this are possible under international double taxation treaties. Articles of Association Česká pojišťovna’s Articles of Association valid in 2012 were approved by the Company’s sole shareholder on 3 November 2006 and further amended in 2009, 2010 and 2011. Fees Paid to the Audit Firm in 2012 The audit firm’s fees for audit services provided to the ČP Group in 2012 totalled CZK 24.08 million. (CZK millions) For Česka pojišťovna Audit-related services 13.23 For other entities in the Česká pojišťovna Group 10.85 xls Solvency of Česká pojišťovna (CZK billions) Life insurance Required solvency margin Available solvency margin Non-life insurance Required solvency margin Available solvency margin xls 31 December 2012 31 December 2011 31 December 2010 31 December 2009 2.9 13.3 3.1 14.0 3.3 18.2 3.4 11.9 2.2 6.5 2.2 5.9 2.0 7.2 2.3 12.2 Annual Report 2012 16 – Supplemental Information on the Financial Situation and Information for Investors 80 Remuneration principles Remuneration Principles – Members of the Board of Directors and Supervisory Board In general, the compensation model applied to the Company’s governing bodies and executives reflects the long-term strategy of simplicity and transparency in the motivation and remuneration of all employees of Česká pojišťovna. The terms of remuneration for members of the Board of Directors and Supervisory Board are stipulated in the “Board Membership Contract”. Each member of the Board of Directors and Supervisory Board is entitled to the regular, fixed, monthly remuneration designated for members of the Company’s governing bodies and preapproved by the General Meeting. The amount is paid monthly, by the 15th calendar day of the month following the month in which the board member’s claim arose. Should a member of one of the Company’s governing bodies discharge his or her office only for part of the calendar month (e.g. in cases where he or she ceases to be a member of a Company body), he or she is entitled to remuneration on a pro rata basis. Members of governing bodies who are concurrently employees of the Company receive remuneration pursuant to principles stipulated universally for the entire Company in the form of the Wage Rules and the Social Programme, which is an integral part of the Collective Agreement. Based on the Wage Rules, executives – like other Company managers – are entitled to the following wage components: Base Wage For managers, as for all other employees, the base wage is governed by the Wage Rules and other rules defined by the Collective Agreement. The specific base wage amount for executive positions is stipulated individually in each executive’s contract, or by a wage directive, and is in line with standard practice in the Czech market. Typically, the base wage accounts for approximately 50% of the executive’s overall cash income from employment. Bonus and Other Variable Wage Components Variable remuneration at ČP follows the guidelines on remuneration for individual departments. The rules in those guidelines are updated regularly. For executives (i.e. executive directors and directors) the rules laid down in the Executive Motivation directive are subject to approval by an Executive Board. All executives are set targets in financial, business/functional and development areas. The process of the final evaluation of targets and the subsequent payment of remuneration is in accordance with the process described in the relevant directive at the end of the year. An employee’s specific amount of remuneration is approved by the executive board member responsible for the area concerned and by the CEO. The payment of executives’ remuneration is conditional on the resulting performance of selected economic indicators. The same applies to executive board members and the CEO. The bonus base for executives depends on the magnitude of the profession and its impact on the Company’s earnings (the base wage multiple varies from a multiple of three to twelve). This specification is also enshrined in writing in directives or in the individual contracts with employees. Annual Report 2012 16 – Supplemental Information on the Financial Situation and Information for Investors 81 Other Benefits All Company employees, including executives, are entitled to a CZK 333 per month life insurance contribution under the Social Programme, as provided for in the Collective Agreement. At the same time, they have the option to receive a pension fund contribution of CZK 300–1,500 per month, according to rules stipulated in the Collective Agreement. In the case of executives, the pension fund contribution may be replaced by a financial contribution of up to CZK 15,000 per year towards medical care and preventive treatment. In total, members of the Board of Directors drew healthcare contributions in an aggregate amount of CZK 58,000; members of the Supervisory Board did not draw on these contributions. Executive cars, pursuant to an internal standard laid down in internal regulations, were used by one member of the Supervisory Board during a part of the year. Vehicle use is governed by tax legislation. Additional Information to Members of the Board of Directors and the Supervisory Board In 2012, the Company recorded no loans or advances extended to members of the Board of Directors or the Supervisory Board. No member of the Company’s Board of Directors or Supervisory Board is in a conflict of interest due to membership of another company’s governing bodies. Principal activities of members of the Board of Directors and Supervisory Board in other companies, to the extent they are material for the Company: – Ladislav Bartoníček: member of the Board of Directors of Generali PPF Holding B.V.; member of the management of Generali PPF Holding B.V., organizační složka – Pavel Řehák: member of the Supervisory Board of Penzijní fond České pojišťovny, a.s. and Chairman of the Supervisory Board of ČP Direct, a.s. – Marcel Dostal: member of the Supervisory Board of Generali PPF Asset Management a.s.; Chairman of the Supervisory Board of ČP DIRECT, a.s. – Lorenzo Kravina: Vice-Chairman of the Supervisory Board of Generali Pojišťovna, a.s., Generali penzijní fond a.s., Penzijní fond České pojišťovny, a.s. – Milan Beneš: Vice-Chairman of the Supervisory Board of ČP DIRECT, a.s. – Pavel Fuchs: member of the Board of Directors of ČP INVEST investiční společnost, a.s. No member of the Board of Directors or Supervisory Board has been convicted of any fraudrelated crime. By 30 April, 2013, the following changes had been made in the Company’s bodies: Marcel Dostal’s membership of the Board of Directors ended on 30 September 2012; Pavel Fuchs was appointed as a member of the Board of Directors as of 1 October 2012; Ladislav Bartoníček resigned from the Board of Directors on 31 March 2013. Annual Report 2012 16 – Supplemental Information on the Financial Situation and Information for Investors 82 Cash Income of Persons With Executive Authority in 2012 CZK millions Cash income from the Company Cash income from entities controlled by the Company In-kind income from the Company In-kind income from entities controlled by the Company 63 0.1 0.4 – 1 62 0.1 – – 0.4 – – 4 – 0,2 – 2 2 – – – 0.2 – – 82 – 1 – – 82 – – – 1 – – Board of Directors Total: of which: – from board membership – from employment Supervisory Board Total: of which: – from board membership – from employment Executive Board Total: of which: – from office – from employment xls Cash income is defined as the sum of all cash income received by the board member for the 2012 accounting period (in particular, board membership remuneration, executive pay, wages, bonuses, income under other contracts and collective endowment life insurance on death or survival). Cash income received by members of the Company’s governing bodies (BoD and SB) directly from the Company totalled CZK 67 million. This includes income both from acting as members of a governing body and from acting as Company executives. Members of the Executive Board received CZK 82 million from the Company, which includes all cash income from employment as an executive. In-kind income is defined as the sum of the values of all non-cash (in-kind) income items that the board member received for the 2012 accounting period (in particular executive cars, managerial healthcare program, and benefits under the Collective Agreement). Members of the Board of Directors (Supervisory Board) are entitled to receive Board of Directors (Supervisory Board) member remuneration regardless of whether or not they are concurrently employed at the Company. The amount of remuneration is set by the General Meeting. The last General Meeting decision remains in effect until such time as the General Meeting decides on a new amount. Remuneration is not dependent on the fulfilment of tasks. Bonuses and other possible variable wage components for persons with executive authority are described above. Annual Report 2012 16 – Supplemental Information on the Financial Situation and Information for Investors 83 Entities in which Česká pojišťovna Holds a Participating Interest Exceeding 10% of its Own Net Current Period Earnings As at 31 December 2012, based on figures available to Česká pojišťovna as at the compilation date of this Annual Report: Name Registered office Reg. No Principal business ČP INVEST Realitní Uzavřený IF a.s. CP Strategic Investments N.V. Na Pankráci 1658/21, Praha 4 24736694 Collective investment Stravinskylaan 933, Tower B, Level 9, 1077 XX Amsterdam Romania, Bucharest, District 1, 58-60 Gh. Polizu Street 34124690 Acquisition, management, 6 holding and financing of controlling interests in insurance Administration of voluntary and 504 mandatory pension insurance funds Generali SAF de Pensii Private S.A. 1) J40/13188/2007 Share capital (CZK millions) 74 Stake in Acquisition share cost capital (CZK millions) 67.57% 725 100.00%1) 3,120 99.99% 1,077 On 28 February, a 3.3% stake in CP Strategic Investments N.V. was sold, reducing the Company’s share to 96.7% xls Standalone Report on Company Management I. Internal Process of Control over Compilation of the Financial Statements The information set forth below concerns internal control principles and procedures and rules governing the Company’s and the Group’s approach to risks to which the Company and the ČP Group are exposed in relation to the financial reporting process. Česká pojišťovna has implemented an internal control and management system that minimizes the risk of incorrect reporting, which relates to the ability of the internal information system to provide timely and accurate information for purposes of internal decision-making and for the purposes of external reporting. The basic elements of this system are as follows: – Delegation of authority and responsibility – Internal policies defining terms and procedures for the processing of information – Internal procedures defining checks to verify the accuracy of information – IT governance system – Accounting manual defining unified information content – Internal audit competence – External audit of the financial statements by a reputable audit firm At Group level, responsibility for implementing a commensurate system of internal controls is delegated to individual Group companies. Thus, each company is directly responsible for managing this risk. Annual Report 2012 16 – Supplemental Information on the Financial Situation and Information for Investors 84 A unified Accounting Manual is used by all Group companies to compile the consolidated financial statements. All material Group companies are audited by the same audit firm as Česká pojišťovna. Česká pojišťovna systematically works to improve its internal control system in the field of financial reporting; this process has accelerated since the Company and its subsidiaries became part of Generali Group. II. Compliance with the Code of Corporate Governance The Code of Corporate Governance is not legally binding on Česká pojišťovna a.s. However, Česká pojišťovna a.s. voluntarily complies with the Czech Insurance Association’s Code of Ethics in Insurance, and the Generali Group Code of Ethics. The Czech Insurance Association’s Code of Ethics in Insurance can be viewed at www.cap.cz. The Generali Group Code of Conduct can be viewed at www.generali.com . Description of the Principles and Functioning of Company Bodies ČP Board of Directors The Board of Directors is the governing body responsible for managing the Company’s activities and acting in the Company’s name. The Board of Directors takes decisions on all Company matters that are not reserved by law or the Articles of Association for the General Meeting or the Supervisory Board. Its authority ensues from Czech legislation and the Company’s Articles of Association. The Board of Directors has four members. Members of the Board of Directors serve for fouryear terms. From among its members, the Board of Directors elects and removes from office one Chairman and two Vice-Chairmen. The Board of Directors’ activities are governed by the activity plan, which the Board of Directors approves for each calendar year in advance. The draft plan, including, in particular, the meetings schedule, is submitted to the Board of Directors by the Chairman, and is prepared by the Company Secretary based on the Chairman’s instructions. The Board of Directors meets as needed, but not less than once every two months. The Board of Directors’ activity plan is amended and clarified as necessary on an on-going basis during the year. If necessary, the Chairman of the Board of Directors can call a meeting of the Board of Directors not specified in the activity plan in order to discuss urgent matters relating to the Company. The Board of Directors also exercises its authority outside of meetings, in the course of the Company’s day-to-day operations. The composition of the Board of Directors as at the date the Annual Report was published is set forth on page 38 of this Annual Report. Annual Report 2012 16 – Supplemental Information on the Financial Situation and Information for Investors 85 ČP Supervisory Board The Supervisory Board of Česká pojišťovna is the Company’s oversight body, which oversees the exercise of the Board of Directors’ authority and the performance of the Company’s business activities. Its authority ensues from Czech legislation and the Company’s Articles of Association. In particular, the Supervisory Board oversees the functionality and effectiveness of the Company’s management and control system, as well as matters related to its strategic direction. The Supervisory Board of Česká pojišťovna has three members, two of whom are elected and removed from office by the Company’s General Meeting and one of whom is elected by Company employees. Members of the Supervisory Board serve for terms of four years. The Supervisory Board’s activities are governed by the activity plan, which the Supervisory Board approves for each calendar half-year in advance. Outside of the activity plan, the Supervisory Board may discuss such matters as may arise between its meetings, provided that the nature of such matters so requires. Meetings of the Supervisory Board are held as needed, but not less than four times per year. Individual checks, investigations, examinations, and inspections of Company materials, etc., are conducted by members of the Supervisory Board either individually or in groups authorized by the Supervisory Board in a resolution adopted at a Supervisory Board meeting or as separately authorized by the Chairman outside of a Supervisory Board meeting. Afterwards, at the immediately following Supervisory Board meeting, the Supervisory Board is informed of the controls conducted by individual members or groups authorized by the Supervisory Board and of the results thereof. Should any serious findings or circumstances arise from the controls, the Chairman of the Supervisory Board is informed of such on an ongoing basis, even between Supervisory Board meetings. The composition of the Supervisory Board as at the date the Annual Report was published is set forth on page 39 of this Annual Report. Annual Report 2012 16 – Supplemental Information on the Financial Situation and Information for Investors 86 Senior Management Chief Executive Officer The Chief Executive Officer is responsible for the routine operational and business management of the Company. Further to instructions from the Board of Directors, the CEO is responsible in particular for: a) the practical realization of the normal operation of the Company’s business activities and the management thereof, including all legal acts, b) the preparation of draft reports on the Company’s business activities, c) the up-to-date keeping of prescribed records, accounting, business ledgers and other Company documents, d) the exercise of employer rights and obligations, subject to the limits laid down by legislation of general application, e) informing the Board of Directors without undue delay of important circumstances which may affect the business activities, internal operations or existence of the Company, f) submitting nominations to the Board of Directors for executive board members who are also managed by the Board and are accountable to the Board for their actions, g) the performance of all other tasks imposed on him by a decision of the Board of Directors, h) approving financial transactions and contracts up to the financial limit approved by the Board of Directors and consistent with the structure of the approved plan, i) approving rules on the management of financial risk, j) directly managing subordinate departments and employees according to the rules of organization, k) approving purchases of tangible and intangible assets and services up to the financial limit approved by the Board of Directors and consistent with the structure of the approved plan, l) issuing orders and other internal regulations, m) setting the dates of leave of executive board members and direct subordinates, n) arranging for the configuration and formalization of the Company’s management and control system (the “MCS”), overseeing its operation and reporting regularly to the Board of Directors on the functioning of the MCS as a whole and in its individual parts, and submitting proposals for the further improvement thereof to the Board of Directors. The Chief Executive Officer is empowered to perform all legal acts in the normal operation of the Company. He is not authorized to dispose of or legally encumber Company’s real estate. The Chief Executive Officer is authorized to perform all labour-law acts in relation to Company employees. Annual Report 2012 16 – Supplemental Information on the Financial Situation and Information for Investors 87 Executive Board Members Executive Board Members have the competence to decide on and approve the following in particular: a) financial transactions and contracts within the scope of their authorization, up to the financial limit approved by the Board of Directors and consistent with the structure of the approved plan, b) purchases of tangible and intangible assets and services within the scope of their authorization, up to the financial limit approved by the Board of Directors and consistent with the structure of the approved plan, all in accordance with the Company’s internal regulations, c) standard texts of insurance contracts and clauses thereof, d) rules on the taking of risks in insurance and rules for determining premium rates, e) rules on the settlement of claims, f) business approaches and acquisition bonuses, g) preventive measures in the field of risk management, h) orders, work directives, circulars and other internal standards, i) their own business trips in the Czech Republic without approval from their supervisor, j) the setting of the dates of leave of direct subordinates, k) travel orders for direct subordinates. In addition, the Executive Board Member for Investment Policy is authorized: a) to approve rules for the creation and use of provisions, b) to approve urgent decisions in cases where the Company is at risk of loss or other damage relating to financial investments, c) to arrange and order external legal, economic and other analyses. In addition, the Executive Board Member for Financial Management is authorized: a) to approve the Company’s accounting policies, including methods for the valuation of the Company’s assets and liabilities; b) to approve urgent decisions in cases where delay would expose the Company to the risk of loss resulting from direct or indirect taxes which ČP should or could be liable to pay, if the relevant decisions have not been taken. Executive Board Members are authorized to perform labour-law acts in relation to subordinates to the extent defined by the Company’s rules of organization and other internal standards, with the exception of labour-law acts related to the creation, change or termination of employment. The composition of the senior management as at the date the Annual Report was published is set forth on page 40 of this Annual Report. Annual Report 2012 16 – Supplemental Information on the Financial Situation and Information for Investors 88 ČP Audit Committee The Česká pojišťovna Audit Committee is a Company body that, in particular, supervises, monitors, and reports on the quality, integrity, efficiency, and effectiveness of existing processes and tools of internal control, financial reporting, and risk management, as well as on the compliance of the Company’s operations with the laws and other binding regulations of the Czech Republic. The Česká pojišťovna Audit Committee also influences the appointment/ removal, appraisal and remuneration of the Director of the Internal Audit Department. The Audit Committee consists of three members appointed by the General Meeting based on their expertise and qualifications for carrying out their responsibilities of office. The authority of the Audit Committee ensues from the laws of the Czech Republic and the internal directives of Česká pojišťovna. The Committee reports to the General Meeting and, in certain areas, also operates as an advisory body to the Board of Directors. Its decisions constitute recommendations to the Board of Directors, which bears final responsibility for the Company’s system of internal controls, the proper conducting of internal checks, and the risk management system. The Audit Committee also regularly informs the Supervisory Board of the results of its activities. The Audit Committee meets at least twice per year, and the Chairman of the ČP Board of Directors, the ČP Chief Executive Officer, the ČP Director of Internal Audit, and the external auditor have standing invitations to attend the meetings as guests. Also, line managers and other Company employees may be invited to the meetings as necessary to provide the Committee with information. Their participation, however, is limited only to the relevant agenda item(s). General Meeting The authority of the General Meeting encompasses the matters stipulated by the Commercial Code and other applicable laws and regulations. The Company’s Annual General Meeting is held at least once per year, no later than four months from the last day of the accounting period. The Board of Directors is entitled to convene an Extraordinary General Meeting at any time. The Supervisory Board convenes the General Meeting whenever it is in the Company’s interests to do so. The General Meeting has a quorum if shareholders are present, the aggregate nominal value of whose shares is at least fifty per cent (50%) of the Company’s share capital. After verifying the quorum, the General Meeting elects its chairman, clerk, two verifiers of the minutes, and persons authorized to count votes. The persons elected by the General Meeting to these offices may or may not be shareholders. Until the chairman is elected, the General Meeting is chaired by a member of the Board of Directors authorized to do so by the Board of Directors. If the General Meeting has been convened by the Supervisory Board, until election of the chairman it is chaired by a person authorized to do so by the Supervisory Board. If the General Meeting has been convened on the basis of a court order and the court has not designated a General Meeting chairman, it may be chaired by any shareholder until such time as the General Meeting elects a chairman. Annual Report 2012 16 – Supplemental Information on the Financial Situation and Information for Investors 89 Should a shareholder at the General Meeting make a motion in a matter that is to be discussed in the agenda set for the General Meeting in question (an “original motion”), an entirely new motion of the shareholder’s own (a “new motion”) or a motion revising or otherwise amending an original motion (a “countermotion”), then she or he is required – in the case of countermotions to motions the content of which is set forth in the invitation to the General Meeting or in the General Meeting announcement, or in the event that a notarial record must be made of the General Meeting’s decision – to deliver his or her motion or countermotion in writing to the Company at least five business days prior to the General Meeting date. This rule does not apply to motions for election of specific persons to Company bodies. The Board of Directors is required to publish its countermotion along with its opinion, if possible, at least three days prior to the announced General Meeting date. Should a shareholder wish to make a new motion or countermotion during the General Meeting, he or she must submit it to the General Meeting chairman. The chairman of the General Meeting: 1. examines new motions and countermotions submitted (shareholder countermotions submitted to the Company prior to the General Meeting are also deemed to be new motions and countermotions) without unnecessary delay, 2. acquaints the General Meeting with their contents, 3. notifies the General Meeting of the General Meeting agenda item under which a vote will be taken on the submitted new motion or countermotion, or that the submitted new motion or countermotion has been rejected because it does not relate to any item on the General Meeting agenda and for this reason no vote can be held on it, unless all shareholders are present and all shareholders agree with the decision on the submitted new motion or countermotion, 4. enables shareholders and members of the Company’s Board of Directors and Supervisory Board to acquaint themselves with such new motion or countermotion and express opinions thereon prior to a vote, 5. holds a vote on the motion, provided that the new motion or countermotion was not rejected on the grounds that it does not relate to any item on the General Meeting agenda – in any case, the General Meeting votes in the following order: a. first on the original motion, b. if the original motion is not passed, then on countermotions, if any, in the order in which said countermotions were submitted to the General Meeting chairman, and then on the original motion as a whole, as amended by the approved countermotions, c. if the original motion is not passed even after being amended by approved countermotions, then and only then on any new motions (in the order in which they were submitted to the General Meeting chairman). Voting at the General Meeting takes place by ballot. Should a quorum not be present at the General Meeting within one (1) hour of the time set forth in the invitation as the beginning of the General Meeting, the convener shall convene a substitute General Meeting under the conditions and in the manner set forth in the Commercial Code. Česká pojišťovna currently has a sole shareholder, who wields the authority of the General Meeting in accordance with the Commercial Code and the relevant procedures above. 90 Independent Auditor’s Report To the Shareholder of Česká pojišťovna a.s.: We have audited the accompanying financial statements of Česká pojišťovna a.s. which comprise the statement of financial position as at 31 December 2012, and the income statement, statement of comprehensive income, statement of changes in equity and statement of cash flows for the year then ended, and a summary of significant accounting policies and other explanatory information. For details of Česká pojišťovna a. s., see Note A.1. to the financial statements. Management's Responsibility for the Financial Statements Management is responsible for the preparation and fair presentation of these financial statements in accordance with International Financial Reporting Standards as adopted by the European Union, and for such internal control as management determines is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. Auditor's Responsibility Our responsibility is to express an opinion on these financial statements based on our audit. We conducted our audit in accordance with the Act on Auditors and International Standards on Auditing as amended by implementation guidance of the Chamber of Auditors of the Czech Republic. Those standards require that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance whether the financial statements are free from material misstatement. An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial statements. The procedures selected depend on the auditor's judgment, including an assessment of the risks of material misstatement of the financial statements, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the entity's preparation and fair presentation of the financial statements in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity's internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion. Annual Report 2012 17 – Independent Auditor’s Report to the Separate FInancial Statements 91 Opinion In our opinion, the financial statements present fairly, in all material respects, the financial position of Česká pojišťovna a.s. as at 31 December 2012, and its financial performance and its cash flows for the year then ended in accordance with International Financial Reporting Standards as adopted by the European Union. Other Matter The financial statements of Česká pojišťovna a.s., as at 31 December 2011, were audited by another auditor who expressed an unmodified opinion on those statements on 14 March 2012. Ernst & Young Audit, s.r.o. License No. 401 Represented by Jan Niewold Partner Jakub Kolář Auditor, License No. 2280 14 March 2013 Prague, Czech Republic Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 92 Separate Financial Statements Contents A. Acronyms 94 Statement of Financial Position 95 Income Statement 96 Statement of Comprehensive Income 97 Statement of Changes in Equity 98 Statement of Cash Flows 99 Notes to the Separate Financial Statements 100 General Information 100 A.1. Description of the Company 100 A.2. Statutory bodies 100 A.3. Statement of compliance 101 A.4. Basis of preparation 101 B. Subsidiaries 102 C. Significant Accounting Policies and Assumptions 103 C.1. Significant accounting policies 103 Principal assumptions 117 Terms and conditions of insurance and investment contracts with DPF that have a material impact on the amount, timing and uncertainty of future cash flows 121 Critical accounting estimates and judgements 123 Changes in accounting policies 124 D. Segment Reporting 126 E. Risk Report 130 E.1. Risk Management System 130 E.2. Roles and responsibility 130 E.3. Risk measurement and control 131 E.4. Market risk 131 E.5. Credit risk 137 E.6. Liquidity risk 140 E.7. Insurance risks 142 E.8. Operational risk and other risks 145 E.9. Financial strength monitoring by third parties 146 E.10. Capital management 146 Annual Report 2012 F. 18 – Separate Financial Statements for the Year Ended 31 December 2012 Notes to the Statements of Financial Position, Income and Comprehensive Income 93 147 F.1. Intangible assets 147 F.2. Tangible assets 148 F.3. Investments 149 F.4. Reinsurance assets 154 F.5. Receivables 154 F.6. Cash and cash equivalents 155 F.7. Accruals and prepayments 155 F.8. Shareholder’s equity 155 F.9. Insurance liabilities 156 F.10. Other provisions 161 F.11. Financial liabilities 162 F.12. Payables 163 F.13. Accruals and deferred income 163 F.14. Net earned premiums 164 F.15. Income from other financial instruments and investment properties 164 F.16. Income from subsidiaries companies 164 F.17. Net income from financial assets at fair value through profit or loss 165 F.18. Other income 165 F.19. Net insurance benefits and claims 166 F.20. Interest expense 166 F.21. Other expenses for financial instruments and other investments 167 F.22. Expenses from subsidiaries 167 F.23. Acquisition and administration costs 167 F.24. Other expenses 168 F.25. Income taxes 168 F.26. Information on employees 170 F.27. Hedge accounting 170 F.28. Earnings per share 172 F.29. Off balance sheet items 173 F.30. Related parties 174 G. Subsequent Events 177 Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 Acronyms Acronym IFRIC FVTPL AFS PPE CDS IRS CCS OTC CDO ABS MTPL QS X/L AGG Interpretation of International Financial Reporting Interpretations Committee Financial assets at fair value through profit or loss Available-for-sale Property, plant and equipment Credit default swap Interest rate swap Cross currency swap Over the counter derivate Credit default option Asset backed securities Motor Third Party Liability Quote-share reinsurance Excess of Loss reinsurance Property and CASCO aggregate X/L CAT D&O DPF ALM MCEV EBS LAT RBNS IBNR UPR MVaR CVaR Catastrophic excess of loss reinsurance contract Directors and officers liability Discretionary participation features Asset-liability management Market Consistent Embedded Valuation Economic balance sheet model Liability adequacy test Reported but not settled Incurred but not reported Unearned premium reserves Market Value at Risk Credit Value at Risk 94 Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 95 Statement of Financial Position as at 31 December In CZK million Investments to subsidiaries Intangible assets Tangible assets Investments Investment properties Loans Available-for-sale Financial assets at fair value through profit or loss Other investments Reinsurance assets Receivables of which: current income tax receivables Deferred tax asset Accruals and prepayments of which: deferred acquisition costs Cash and cash equivalents Total assets Share capital Retained earnings and other reserves Total equity Insurance liabilities Other provisions Financial liabilities Payables of which: current income tax payables Accruals and deferred income Total liabilities Total equity and liabilities xls Note B. F.1. F.2. F.3. F.3.1. F.3.2. F.3.3. F.3.4. F.3.2. F.4. F.5. F.5. F.25.1. F.7. 2012 5,406 1,843 477 91,595 65 1,019 68,048 22,082 381 9,702 6,647 32 14 970 2011 5,340 1,439 462 88,197 85 1,394 63,510 21,905 1,303 9,474 6,662 673 46 954 F.7. F.6. 738 5,089 121,743 4,000 17,331 21,331 85,640 1,209 3,853 7,878 658 1,832 100,412 121,743 748 3,941 116,515 4,000 13,455 17,455 86,284 1,422 2,789 6,734 – 1,831 99,060 116,515 F.8. F.9. F.10. F.11. F.12. F.12. F.13. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 96 Income Statement for the Year Ended 31 December In CZK million Net earned premiums revenue Insurance premium revenue Insurance premium ceded to reinsurers Interest and other investment income Income from subsidiaries Other income from financial instruments and other investments Net income/loss from financial instruments at fair value through profit or loss Other income Total income Net insurance benefits and claims Gross insurance benefits and claims Reinsurers' share Interest expense Expenses from subsidiaries Note F.14. Other expenses for financial instruments and other investments Acquisition costs Administration costs Other expenses Total expenses Profit before tax Income tax expense Net profit for the year Weighted average number of shares Basic and Diluted earnings per share (CZK) F.21. F.23. F.23. F.24. xls F.15. F.16. F.15. F.17. F.18. F.19. F.20. F.22. F.25. F.28. 2012 21,820 32,140 (10,320) 2,349 95 1,449 2,236 937 28,886 (15,916) (20,656) 4,740 (51) – 2011 23,173 33,586 (10,413) 2,344 610 1,489 (1,241) 2,925 29,300 (15,679) (20,180) 4,501 (27) (19) (834) (3,608) (2,042) (1,794) (24,245) 4,641 (758) 3,883 40,000 97,066 (1,843) (3,838) (2,343) (1,393) (25,142) 4,158 (605) 3,553 40,000 88,825 Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 97 Statement of Comprehensive Income for the Year Ended 31 December In CZK million Net profit for the year Other comprehensive income Available-for-sale financial assets revaluation in equity Available-for-sale financial assets revaluation realised in income statement Available-for-sale impairment losses Other comprehensive income before tax effects Tax on items of Other comprehensive income Other comprehensive income/loss, net of tax Total comprehensive income xls Note 2012 3,883 2011 3,553 F.8. F.8. F.8. 4,150 (771) 316 3,695 (702) 2,993 6,876 (2,271) 273 204 (1,794) 341 (1,453) 2,100 F.8. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 98 Statement of Changes in Equity for the year ended 31 December In CZK million Balance as at 1 January 2011 Net profit for the year Available-for-sale financial assets revaluation in equity Available-for-sale financial assets revaluation realised in income statement Available-for-sale impairment losses Tax on items of other comprehensive income Total Comprehensive income Dividends to shareholder Balance as at 31 December 2011 Net profit for the year Available-for-sale financial assets revaluation in equity Available-for-sale financial assets revaluation realised in income statement Available-for-sale impairment losses Tax on items of other comprehensive income Total Comprehensive income Dividends to shareholder Changes in equalisation reserve fund Balance as at 31 December 2012 1 Note F.8. F.8. Share capital RevaReva- Statutory luation luation reserve – financial – Land fund assets and AFS buildings 4,000 868 4 800 – – – – EqualiOther sation retained reserve earnings fund1 Total 577 – 18,506 3,553 24,755 3,553 – (2,271) – – – – (2,271) – – – – – 4,000 273 204 341 (1,453) – (585) – – – – – 4 – – – – – 800 – – – – – 577 – – – 3,553 (9,400) 12,659 273 204 341 2,100 (9,400) 17,455 – – – – – 3,883 3,883 – 4,150 – – – – 4,150 – – – – – – 4,000 (771) 316 (702) 2,993 – – 2,408 – – – – – – 4 – – – – – – 800 – – – – (28) 549 – – – 3,883 (3,000) 28 13,570 (771) 316 (702) 6,876 (3,000) – 21,331 Equalisation reserve is required under local insurance legislation and is classified as a separate part of equity within these accounts as it does not meet the definition of a liability under IFRS. It is not available for distribution. Change in equalisation reserve is realised as a transfer between distributable retained earnings and non-distributable equalisation reserve fund in equity xls Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 99 Statement of Cash Flows for the Year Ended 31 December In CZK million Cash flow from operating activities Profit before tax Adjustments for: Depreciation and amortisation Impairment and reversal of impairment of current and non-current assets Profit/Loss on sale and revaluation of financial assets Dividends received Interest expense Interest income Income/expenses not involving movements of cash Proceeds from financial assets at FVTPL held-for-trading Change in loans and advances to banks Change in loans and advances to non banks Change in receivables Change in reinsurance assets Change in other assets, prepayments and accrued income Change in payables Change in liabilities for investment contracts with DPF Change in financial liabilities at FVTPL held for trading Change in liabilities to banks Change in insurance liabilities Change in other liabilities, accruals and deferred income Change in other provisions Income taxes paid Net cash flow from operating activities Cash flow from investing activities Interest received Dividends received Purchase of tangible assets and intangible assets Purchase of financial assets at FVTPL not held-for-trading Purchase of financial assets available-for-sale Acquisition of subsidiaries Acquisition of Branch’s insurance portfolio Provided loans Proceeds from disposals of tangible and intangible assets Proceeds from financial assets at FVTPL not held for trading Proceeds from financial assets available-for-sale Proceeds from disposal of subsidiaries and other proceeds from subsidiaries Paid loans Net cash flow from investing activities Cash flow from financing activities Proceeds from the issue of other liabilities evidenced by paper Payment of other liabilities evidenced by paper Interest paid Dividends paid to shareholders Net cash flow from financing activities Net increase/decrease in cash and cash equivalents Cash and cash equivalents as at 1 January Cash and cash equivalents as at 31 December xls Note F.24. F.15., F.22., F.23. F.15., F.17. F.4. F.7. F.10. F.29.1. F.3.2. F.8.2. F.6. F.6. 2012 2011 4,641 4,158 519 20 (2,864) (232) 51 (2,742) 802 (135) 393 20 408 543 (30) 1,822 (761) 27 (2,932) (1,203) 279 1,009 11 (168) (228) (10) 433 565 (499) 2,274 (2,052) (20) (240) (115) 989 774 2 (148) (36) (73) (1,289) (3,475) (12) (431) (998) (2,931) 2,974 232 (457) (3,420) (36,081) (66) (321) – – 5,220 35,097 – 5 3,183 3,245 760 (596) (6,758) (56,822) (325) – (10) 13 11,114 50,696 5,561 – 6,879 500 (500) (24) (3,000) (3,024) 1,148 3,941 5,089 – – (26) (9,400) (9,426) (5,478) 9,419 3,941 Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 100 Notes to the Separate Financial Statements A. General Information A.1. Description of the Company Česká pojišťovna a.s. (“Česká pojišťovna” or “ČP” or “the Company”) is a composite insurer offering a wide range of life and nonlife insurance products and is domiciled in the Czech Republic. The Company was incorporated on 1 May 1992 as a joint stock company and is the successor to the former state-owned insurance company Česká státní pojišťovna. In 2012 the Company established a branch in Poland. The branch was registered into the Polish Commercial Register on 23 August 2012. Economic data of the branch are, in accordance with the legislation of the Czech Republic, an integral part of the financial statements of the Company. Activities of the branch are identical to those of the founder and are subject to supervision of the Czech National Bank. Structure of Shareholders The Company's sole shareholder is CZI Holdings N.V., registered office Amsterdam, Strawinskylaan 933, 1077 XX, the Netherlands; registered on 6 December 2006, identification number 34245976. From 2008, CZI Holdings is an integral part of Generali PPF Holding B.V. (GPH) a company owned by Assicurazioni Generali S.p.A. (“Generali”) (51%) and PPF Group N.V (49%). The Company's ultimate parent company is Assicurazioni Generali S.p.A. (“Generali”). The financial statements of Generali Group are publicly available on www.generali.com. Registered Office of the Company Spálená 75/16 113 04 Prague 1 Czech Republic ID number: 45 27 29 56 The Directors authorised the financial statements for issue on 14 March 2013. A.2. Statutory bodies Board of Directors as at the end of the reporting period: Chairman: Vice-Chairman: Member: Member: Ladislav Bartoníček, Prague Pavel Řehák, Prague Pavel Fuchs, Prague Milan Beneš, Starý Plzenec During the year 2012 there were following changes in the Board of Directors. Pavel Fuchs became a member of the Board of Directors on 1 October 2012 and replaced Vice-Chairman Marcel Dostal, who resigned from his post on 30 September 2012. At least two members of the Board of Directors, of whom one must be the Chairman or the Vice-Chairman, must act together in the name of the Company in relation to third parties, courts and other bodies. When signing on behalf of the Company, the signatures and positions of at least two members of the Board of Directors, one of which must be the Chairman or the Vice-Chairman, must be appended to the designated business name of the Company. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 101 Supervisory Board as at the end of the reporting period: Chairman: Member: Member: Milan Maděryč, Zlín Lorenzo Kravina, Terst Irena Špatenková, Praha A.3. Statement of compliance The financial statements have been prepared in accordance with International Financial Reporting Standards (IFRS) as adopted by the European Union. The management has reviewed those standards and interpretations adopted by the EU at the date of issue of the financial statements but which were not effective as at that date. An assessment of the expected impact of these standards and interpretations on the Company is shown in Note C.5. A.4. Basis of preparation Local accounting legislation requires that the Company prepares these separate financial statements in accordance with IFRS (as adopted by the EU – see Note A.3.). The Company also prepares consolidated financial statements for the same period in accordance with IFRS as adopted by the EU. As at the time of approval of these separate financial statements, the Company has not prepared consolidated financial statements in accordance with IFRS for the Company and its subsidiaries (the “CP Group”) as required by International Accounting Standard (“IAS”) 27 “Consolidated and Separate Financial Statements”. The Company applied an interpretation issued by the European Commission (document ARC/08/2007). According to the interpretation, the Company can prepare and file financial statements independently from the preparation and filing of its consolidated financial statements. In the consolidated financial statements, subsidiary undertakings – which are those companies in which the Company, directly or indirectly, has an interest of more than half of the voting rights or otherwise has power to exercise control over the operations – will be fully consolidated. The Company will present the consolidated financial statements on its web site www.ceskapojistovna.cz in April 2013. Users of these financial statements should read these separate financial statements together with the CP Group's consolidated financial statements as at and for the year ended 31 December 2012, when they become available, in order to obtain full information on the financial position, financial performance and cash flows of the CP Group as a whole. The financial statements are presented in Czech Crowns (“CZK”) which is the Company’s functional currency. The functional currency of the branch in Poland is Polish Zloty (“PLN”). The financial statements have been prepared on the historical cost basis except for the following assets and liabilities which are stated at their fair value: derivative financial instruments, financial instruments at fair value through profit or loss, financial instruments classified as available-for-sale and investment properties. The preparation of the financial statements requires that management make judgements, estimates and assumptions that affect the application of policies and the reported amounts of assets and liabilities, income and expenses. The estimates and associated assumptions are based on historical experience and various other factors that are believed to be reasonable under the circumstances, the results of which form the basis of making the judgements about carrying values of assets and liabilities that cannot readily be determined from other sources. The actual values may differ from these estimates. The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised if the revision only affects that period or in both the period of the revision and future periods if the revision affects both the current and future periods. More information about assumptions and judgements is described in Note C.2. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 102 B. Subsidiaries The following table provides details about the Company’s subsidiaries: In CZK million, for the year ended 31 December 2012 Name ČP DIRECT, a.s. Česká pojišťovna ZDRAVÍ a.s. ČP INVEST investiční společnost, a.s. CP INVEST Realitní Uzavřený Investiční Fond a.s. Generali PPF Services a.s. Nadace České pojišťovny Pankrác Services s.r.o. REFICOR s.r.o. Univerzální správa majetku a.s. ČP ASISTENCE s.r.o. CP Strategic Investments N.V. Generali Foreign Insurance Company Inc. JSC “Generali Life” Generali SAF de Pensii Private S.A. Finansovyj servis o.o.o. Total 1 Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Netherlands Belarus Kazakhstan Romania Russia Cost of Accumuinvestlated ment impairment 29 191 46 725 122 6 270 – 1 5 3,120 23 173 1,077 2 5,790 Net cost of investment – – – – (120) – (262) – – – – – – – (2) (384) 29 191 46 725 2 6 8 – 1 5 3,120 – 1,077 – 5,406 Proportion of ownership interest (%) 100.0 100.0 100.0 67.57 80.0 100.0 100.0 100.0 100.0 51.0 100.0 35.0 100.0 99.9 100.0 Propor- Accountion of ting voting treatpower ment (%) 100.0 100.0 100.0 67.57 80.0 100.0 100.0 100.0 100.0 51.0 100.0 67.51 100.0 99.9 100.0 Note 3 Cost less impairment Country 1 2 4 The Company holds indirectly additional 32.5% share through its subsidiary Česká pojišťovna ZDRAVÍ a.s. xls Detailed information on transactions with subsidiaries of the Company is provided below. 1. Merger of Nadace České pojišťovny and Nadační fond Karlův most 1 January was the effective date of a merger of Nadace České pojišťovny and Nadační fond Karlův most. The merger was completed on 29 February by registration in the Commercial Register. Nadační fond Karlův most was dissolute without liquidation and its assets passed to Nadace České pojišťovny. 2. New subsidiary ČP ASISTENCE s.r.o. On 14 February 2012, the Company purchased 51% share in ČP ASISTENCE s.r.o. The Company paid CZK 102,000 as a purchase price. On 23 February 2012, The General Meeting of shareholders of ČP ASISTENCE s.r.o. subsequently decided on the contribution to share capital to increase it to CZK 3 million. The Company paid a proportion corresponding to its share in the amount of CZK 1.43 million. On 21 March 2012, The General Meeting of ČP ASISTENCE s.r.o. decided on the additional contribution outside the registered share capital in amount of CZK 7 million. The Company paid a proportion corresponding to its share in the amount of CZK 3.57 million. 3. Increase of share capital of CPI RUIF The general meeting of CP INVEST Realitní Uzavřený Investiční Fond a.s. (“CPI RUIF”) decided on 10 October 2012 to increase the capital through issue of 20 new shares at a nominal amount of CZK 20 million with a share premium of CZK 270 million (share premium per share is CZK 13.5 million). All shares were subscribed by GP Reinsurance EAD. As a result the interest of Česká Pojišťovna in CPI RUIF has decreased to 67.57%. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 103 4. CP Strategic Investments N.V. On 22 October 2012, the Company purchased 100% share in CP Strategic Investments B.V. from CZI Holdings N.V., Amsterdam. The Company paid EUR 18,278 (CZK 457,316) as a purchase price. Subsequently, according to decision of the general meeting held on 17 December 2012 the company has converted its legal form into a limited liability company CP Strategic Investments N.V. On 4 December 2012, the Company as a sole shareholder decided to increase the equity through a surplus contribution into the equity as share premium on all shares in the aggregate amount of CZK 60 million without the issuance of any new shares. In accordance with a resolution of a general meeting from 17 December 2012 Česká Pojišťovna contributed all issued and outstanding shares in the share capital of Penzijní fond České pojišťovny a.s. to the share capital and share premium of the company. In CZK million, for the year ended 31 December 2012 1 Cost of investment Accumulated impairment Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Belarus Kazakhstan Romania Russia 29 191 46 725 122 5 1 270 3,059 – 1 23 173 1,077 2 5,724 – – – – (120) – – (262) – – – – – – (2) (384) Net Proporcost of tion of invest- ownership ment interest (%) 29 100.0 191 100.0 46 100.0 725 92.6 2 80.0 5 100.0 1 100.0 8 100.0 3,059 100.0 – 100.0 1 100.0 23 35.0 173 100.0 1,077 99.9 – 100.0 5,340 ProporAccountion of ting voting treatment power (%) 100.0 100.0 100.0 92.6 80.0 100.0 100.0 100.0 100.0 100.0 100.0 67.51 100.0 99.9 100.0 Cost less impairment Name ČP DIRECT, a.s. Česká pojišťovna ZDRAVÍ a.s. ČP INVEST investiční společnost, a.s. CP INVEST Realitní Uzavřený Investiční Fond a.s. Generali PPF Services a.s. Nadační fond Karlův most Nadace České pojišťovny Pankrác Services s.r.o. Penzijní fond České pojišťovny, a.s. REFICOR s.r.o. Univerzální správa majetku a.s. Generali Foreign Insurance Company Inc. JSC “Generali Life” (CP Kazakhstan AO) Generali SAF de Pensii Private S.A. Finansovyj servis o.o.o. Total Country The Company holds indirectly additional 32.5% share through its subsidiary Česká pojišťovna ZDRAVÍ a.s. xls C. Significant Accounting Policies and Assumptions C.1. Significant accounting policies C.1.1. Intangible assets Intangible assets that are acquired by the Company are stated at cost less accumulated amortisation and impairment losses. Intangible assets with finite useful lives are amortised on a straight-line basis over an average period of 3–5 years. The amortisation methods, useful lives and residual values, if not insignificant, are reassessed annually. If a material additional investment is made to an asset during the year, its useful life and residual value are reassessed at the time the cost of the investment is added to the carrying amount of the asset. Gains or losses arising from derecognition of an intangible asset are measured as the difference between the net disposal proceeds and the carrying amount of the asset and are recognised in the income statement when the asset is derecognised. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 104 C.1.1.1. Goodwill The excess of the consideration transferred, over the fair value of the identifiable net assets acquired is recorded as goodwill. After initial recognition, goodwill is measured at cost less any impairment losses and it is not amortised. Goodwill is tested at least annually in order to identify any impairment losses. The purpose of the impairment test on goodwill is to identify the existence of any impairment losses on the carrying amount presented as an intangible asset. In this context, cash-generating units to which the goodwill is allocated are identified and tested for impairment. The impairment loss is equal to the difference, if negative, between the recoverable amount and carrying amount. The former is the higher of the fair value less costs to sell of the cash-generating unit and its value in use, i.e. the present value of the future cash flows expected to be derived from the cash-generating units. The fair value of the cash-generating unit is determined on the basis of current market quotations or commonly used valuation techniques (mainly the Dividend discount model or Enterprise value). The value in use is based on the present value of future cash inflows and outflows, considering projections on budgets/forecasts approved by management and covering a maximum period of five years. Cash-flow projections for a period longer than five years are extrapolated using an estimated growth rate. The pre-tax discount rates reflect the free risk rate and are adjusted to take specific risks into account. Should any previous impairment losses allocated to goodwill no longer exist, they cannot be reversed. C.1.2. Investment property Investment properties are properties which are held either to earn rental income or for capital appreciation or for both. A property owned by a Company is treated as an investment property if it is not occupied by the Company or if only an insignificant portion of the property is occupied by the Company. Property that is being constructed or developed for future use as an investment property is classified as investment property. Subsequent to initial recognition, all investment properties are measured at fair value. Fair value is determined annually. The best evidence of fair value are current market prices. If unavailable, an alternative valuation technique is used. Valuation is based on reliable estimates of future cash flows, discounted at rates that reflect current market assessments of the uncertainty in the amount and timing of the cash flows, and supported by evidence of current prices or rents for similar properties in the same location and condition. Any gain or loss arising from a change in fair value is recognised in the income statement. Rental income from investment property is accounted for over the term of the lease. Investment properties are derecognised either when they have been disposed of or when they are permanently withdrawn from use and no future economic benefit is expected from their disposal. The difference between the net disposal proceeds and the carrying amount of the asset is recognised in the income statement in the period of derecognition. When an item of property and equipment becomes an investment property following a change in its use, any difference arising as at the date of transfer between the carrying amount of the item and its fair value, and related deferred tax thereon, is recognised in other comprehensive income if it is a gain. Upon disposal of the item, the gain is transferred to retained earnings. Any loss is recognised in the income statement immediately. Subsequent expenditures relating to investment properties are capitalised if they extend the useful life of the asset, otherwise they are recognised as an expense. C.1.3. Property and equipment Property and equipment are measured at the purchase price or production cost, less accumulated depreciation and any accumulated impairment losses. Historical cost includes expenditure that is directly attributable to the acquisition of the items. Subsequent costs are included in the asset’s carrying amount or recognised as a separate asset, as appropriate, only when it is probable that future economic benefits associated with the item will flow to the Company and the cost of the item can be measured reliably. All other repairs and maintenance are charged to the income statement during the financial period in which they are incurred. Depreciation is provided on a straight-line basis using the following rates: Item Buildings Other tangible assets and equipment xls Depreciation rate (%) 1.98–10.00 5.88–33.33 Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 105 Component parts of an asset which have different useful lives or provide benefits in a different pattern are recognised as separate assets with different depreciation rates. The depreciation methods, useful lives and residual values, if not insignificant, are reassessed annually. If a material additional investment is made to an asset during the year, its useful life and residual value are reassessed at the time the cost of the investment is added to the carrying amount of the asset. Leases in terms of which the Company assumes substantially all the risks and rewards of ownership are classified as finance leases. Property and equipment acquired by way of finance leasing are stated at an amount equal to the lower of the fair value and the present value of the minimum lease payments at the inception of the lease, less accumulated depreciation and impairment losses. An item of property, plant and equipment and any significant part initially recognised is derecognised upon disposal or when no future economic benefits are expected from its use or disposal. Gains and losses on disposals are determined by comparing the proceeds with the carrying amount. These are included in the income statement in Other income. C.1.4. Subsidiaries Except as stated below, all subsidiaries are measured at cost less any impairment losses (see C.1.31.2.). The Company controls company ČP INVEST Investiční společnost, a.s. which manages open-ended investment funds. In the separate financial statements, interests in these funds are measured at fair value in accordance with IAS 39 and are reported as financial assets at fair value through profit or loss or available-for-sale (Financial assets – see C.1.5.4.). The same approach is applied also for open ended funds managed by Generali PPF Invest Plc. incorporated in Ireland. Distributions of profits (dividends) are recognised as income in the income statement when the Company's right to receive the payment is established. C.1.5. Financial assets Financial assets include financial assets at fair value through profit or loss, financial assets available-for-sale, financial assets held-tomaturity, loans and receivables, cash and cash equivalents. Financial assets are recognised on the statement of financial position when the Company becomes a party to the contractual provisions of the instrument. For standard purchases and sales of financial assets, the Company’s policy is to recognise them using settlement-date accounting. Any change in the fair value of an asset to be received during the period between the trade date and the settlement date is accounted for in the same way as would be accounted for subsequent measurement. Financial instruments are measured initially at fair value plus, with the exception of financial instruments at fair value through profit or loss, transaction costs directly attributable to the acquisition or issue of the financial instrument. Subsequent measurement is described in Notes C.1.5.1. to C.1.5.4. A financial asset is derecognised when the Company transfers the risk and rewards of ownership of the financial assets or loses control over the contractual rights that comprise that asset. This occurs when the rights are realised, expired or surrendered. Fair value measurement The fair value of financial instruments is based on their quoted market price as at the end of the reporting period without any deduction for transaction costs. If a quoted market price is not available or if the market for an investment is not active, the fair value of the instrument is estimated using pricing models or discounted cash-flow techniques. To assess whether the market is active or not, the Company carefully determines whether the quoted price really reflects the fair value, i.e. in cases when the price has not changed for a long period or the Company has information about an important event but the price did not change accordingly, the market is not considered active. Discounted cash flow techniques use estimated future cash flows, which are based on management’s estimates, and the discount rate, which is constructed from risk-free rates adjusted by risk margin (credit spread). This is usually derived from an instrument with similar terms and conditions (ideally from the same issuer, similar maturity and seniority) which reflects the market price in the best way. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 106 In general, in the case that pricing models are used, inputs are based on market-related measures as at the end of the reporting period which limits the subjectivity of the valuation performed by the Company, and the result of such a valuation best approximates the fair value of an instrument. The fair value of derivatives that are not exchange-traded is estimated at the amount that the Company would receive or pay to terminate the contract as at the end of the reporting period taking into account current market conditions and the current creditworthiness of the counterparties. In the case of options, Black-Scholes models are applied. Also, for any other over-the-counter instruments (CDS, IRS, CCS, etc), widely recognized models are applied and, again, the parameters of the valuation intend to reflect the market conditions. The Company discloses fair value measurements by level of the following fair value measurement hierarchy as defined by IFRS 7: – Quoted prices (unadjusted) in active markets for identical assets or liabilities (level 1). – Inputs other than quoted prices included within level 1 that are observable for the asset or liability, either directly (that is, as prices) or indirectly (that is, derived from prices) (level 2). – Inputs for the asset or liability that are not based on observable market data (that is, unobservable inputs) (level 3). The fair value of financial instruments traded in active markets is based on quoted market prices at the end of the reporting period. These instruments are included in level 1. The fair value of financial instruments that are not traded in an active market (for example, over-the-counter derivatives or unquoted bonds) is determined by using valuation techniques. If all significant inputs required to fair value an instrument are observable on the market, the instrument is included in level 2. Specific valuation techniques used to value financial instruments include mainly quoted market prices or over-the-counter offers for similar instruments, cash flow estimation and risk-free curves. If one or more of the significant inputs is not based on observable market data, the instrument is included in level 3. Level 3 contains investments where market prices are unavailable and entity specific estimates are necessary. Fair value hedge The Company designates certain derivatives as hedges of the fair value of recognised assets. From 1 October 2008, the hedge accounting has been applied to derivatives hedging a currency risk on all non-derivative financial assets denominated in or exposed to foreign currencies (equities, bonds, investment funds, etc.). From 1 July 2011 the hedge accounting has been applied also to derivatives hedging an interest rate exposure of interest-bearing financial assets. Changes in the fair value of derivatives that are designated and qualify as fair value hedges are recorded in the income statement, together with any changes in the fair value, or a portion of fair value, of the hedged assets that are attributable to the hedged risk. At the inception of the transaction, the Company documents the relationship between hedging instruments and hedged items, as well as its risk management objective and strategy for undertaking hedging transactions. The Company also documents its assessment of the hedging effectiveness, both at hedge inception and on an ongoing basis, of whether the derivatives that are used in hedging transactions are expected to be and have been highly effective in offsetting changes in the fair values of hedged items. Embedded derivatives Certain financial instruments include embedded derivatives, which economic characteristics and risks are not closely related to those of the host contract. The Company designates these instruments at fair value through profit or loss. The Company does not separately measure embedded derivatives that meet the definition of an insurance contract. No derivatives that are not closely related and are embedded in insurance contracts were identified. C.1.5.1. Loans and receivables Loans and receivables are non-derivative financial assets with fixed or determinable payments that are not quoted in an active market, other than classified at fair value through profit or loss or classified as available-for-sale. After initial recognition loans and receivables are measured at amortised cost using the effective interest rate method, less provision for impairment. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 107 C.1.5.2. Financial assets held-to-maturity Held-to-maturity assets are non-derivative financial assets with fixed or determinable payments and fixed maturities other than those that meet the definition of loans and receivables that the Company has the positive intent and ability to hold to maturity. Financial assets held-to-maturity are measured at amortised cost using an effective interest rate method less any impairment losses. The amortisation of premiums and discounts is recorded as interest income or expense. The fair value of an individual security within the held-to-maturity portfolio may temporarily fall below its carrying value, but, provided there is no risk resulting from significant financial difficulties of the debtor, the security is not considered to be impaired. C.1.5.3. Financial assets available-for-sale Available-for-sale financial assets are those non-derivative financial assets that are not classified as loans and receivables, held-tomaturity investments, or financial assets at fair value through profit or loss. After initial recognition, the Company measures financial assets available-for-sale at their fair values, without any deduction for transaction costs that it may incur upon sale or other disposal, with the exception of AFS equity securities that do not have a quoted market price on an active market and whose fair value cannot be reliably measured which are stated at cost, including transaction costs, less impairment losses. Any revaluation gain or loss on a financial asset available-for-sale is recognised in other comprehensive income with the exception of impairment losses and, in the case of monetary items such as debt securities, foreign exchange gains and losses. Where these instruments are interest-bearing, interest calculated using the effective interest rate method is recognised in the income statement. Dividend income is recognised in the income statement as other income from financial instruments and other investments – see C.1.23. When available-for-sale assets are derecognised, the cumulative gain or loss previously recognised in other comprehensive income is recognised in the income statement. C.1.5.4. Financial assets at fair value through profit or loss Financial assets at fair value through profit or loss are financial assets held-for-trading and non-trading financial assets which are designated upon initial recognition as at fair value through profit or loss. Financial assets held-for-trading are acquired or incurred principally for the purpose of generating a profit from short-term fluctuations in the price or dealer’s margin. Financial assets are classified as held-for-trading if, regardless of the reason they were acquired, they are part of a portfolio for which there is evidence of a recent actual pattern of short-term profit taking. Financial assets held-for-trading include investments and certain purchased loans and derivative contracts that are not designated as effective hedging instruments. All trading derivatives in a net receivable position (positive fair value), as well as options purchased, are reported as trading assets. All trading derivatives in a net payable position (negative fair value), as well as options written, are reported as financial liabilities at fair value through profit or loss. If a financial asset is no longer held for the purpose of selling or repurchasing it in the near term (notwithstanding that the financial asset may have been acquired or incurred principally for the purpose of selling or repurchasing it in the near term), the financial assets can only be reclassified out of the fair value through profit or loss category in rare circumstances. The Company designates non-trading financial assets according to its investment strategy as financial assets at fair value through profit or loss, if the fair value can be reliably measured. The fair value option is only applied in any one of the following situations: – It results in more relevant information, because it significantly reduces a measurement or recognition inconsistency (“accounting mismatch”) of securities covering unit-linked policies; – A group of financial assets is managed and its performance is evaluated on a fair value basis, in accordance with a documented risk management or investment strategy, with information being provided to key management personnel on this basis. – When a contract contains one or more substantive embedded derivatives, unless the embedded derivative does not significantly modify the cash flows that otherwise would be required by the contract or it is clear that separation of embedded derivatives is prohibited. Subsequent to initial recognition, all financial assets at fair value through profit or loss are measured at their fair values (Note C.1.5.). Gains and losses arising from changes in the fair values are recognised in the income statement. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 108 Swaps Swaps are over-the-counter agreements between the Company and other parties to exchange future cash flows based upon agreed notional amounts. Swaps most commonly used by the Company are interest rate and cross-currency interest rate swaps. Under interest rate swaps, the Company agrees with other parties to exchange, at specified intervals, the difference between fixed-rate and floating-rate interest amounts calculated by reference to an agreed notional amount. Cross-currency interest rate swaps require an exchange of interest payment flows and capital amounts in different currencies. The Company is subject to credit risk arising from default of the respective counter parties. Market risk arises from potentially unfavourable movements in interest rates relative to the contractual rates of the contract, or from movements in foreign exchange rates. Credit default swaps are also used by the Company. Under the credit default swap agreement, a credit risk is transferred from a protection buyer to a protection seller. Futures and forwards Forward contracts are commitments to either purchase or sell a designated financial instrument, currency, commodity or an index at a specified future date for a specified price and may be settled in cash or another financial asset. Forward contracts result in credit exposure to the counter party and exposure to market risk based on changes in market prices relative to the contracted amounts. A futures contract is a standardised contract, traded on a futures exchange, to buy or sell a standardised quantity of a specified commodity of standardised quality at a certain date in the future, at a price determined by the instantaneous equilibrium between the forces of supply and demand among competing buy and sell orders on the exchange at the time of the purchase or sale of the contract. Futures contracts bear considerably lower credit risk than forwards and, as forwards, result in exposure to market risk based on changes in market prices relative to the contracted amounts. Options Options are derivative financial instruments that give the buyer, in exchange for a premium payment, the right (but not the obligation) to either purchase from (call option) or sell to (put option) the writer a specified underlying instrument at a specified price on or before a specified date. The Company enters into interest rate options, foreign exchange options, equity and index options and credit failure options (swaps). Interest rate options, including caps and floors, may be used as hedges against a rise or fall in interest rates. They provide protection against changes in the interest rates of floating rate instruments above or below a specified level. Foreign currency options may also be used (commensurate with the type of option) to hedge against rising or falling currency rates. The Company as a buyer of over-the-counter options is subject to market risk and credit risk since the counter party is obliged to make payments under the terms of the contract if the Company exercises the option. As the writer of over-the-counter options, the Company is subject to the market risk, as it is obliged to make payments if the option is exercised by the counterparty or credit risk from a premium due from a counterparty. C.1.6. Reinsurance assets Reinsurance assets comprise the actual or estimated amounts, which, under contractual reinsurance arrangements, are recoverable from reinsurers in respect of technical provisions. Reinsurance assets relating to technical provisions are established based on the terms of reinsurance contracts and valued on the same basis as the related reinsured liabilities. The Company records an impairment charge for estimated irrecoverable reinsurance assets, if any. C.1.7. Receivables This item includes receivables arising out of direct insurance and reinsurance operations, and other receivables. Receivables on premiums written in the course of collection and receivables from intermediates, co-insurers and reinsurers are included in this item. They are initially recognised at fair value and then at their presumed recoverable amounts if lower. Other receivables include all other receivables not of an insurance or tax nature. They are initially recognised at fair value and subsequently at amortised cost reflecting their presumed recoverable amounts. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 109 C.1.8. Cash and cash equivalents Cash consists of cash on hand, demand deposits with banks and other financial institutions and term deposit due within 15 days. Cash equivalents are short-term, highly liquid investments that are readily convertible to known amounts of cash and which are subject to an insignificant risk of changes in value. C.1.9. Lease transactions Property and equipment holdings used by the Company under operating leases, whereby the risks and benefits relating to ownership of the assets remain with the lessor, are not recorded on the Company’s statement of financial position. Payments made under operating leases to the lessor are charged to the income statement on a straight line basis over the lease term. C.1.10. Non-current assets held-for-sale Non-current assets (or disposal groups comprising assets and liabilities) that are expected to be recovered primarily through sales rather than through continuing use are classified as held-for-sale. Immediately before being classified as held-for-sale, the assets (or components of a disposal group) are measured in accordance with the applicable IFRS. Thereafter, generally, the assets (or disposal group) are measured at the lower of their carrying amount and fair value less cost to sell. Any impairment loss on a disposal group is allocated to assets and liabilities on a pro rata basis, except that no loss is allocated to inventories, financial assets, deferred tax assets, employee benefit assets and investment property, which continue to be measured in accordance with the Company’s accounting policies. Impairment losses on initial classification as held-for-sale and subsequent gains or losses on re-measurement are recognised in profit or loss. Gains are not recognised in excess of any cumulative impairment loss. C.1.11. Equity C.1.11.1. Share capital issued The share capital is the nominal amount approved by a shareholders’ resolution. Ordinary shares are classified as equity. C.1.11.2. Retained earnings and other reserves This item comprises the following reserves: Statutory reserve fund The creation and use of the statutory reserve fund is limited by legislation. The statutory reserve fund is not available for distribution to the shareholders, but can be used to cover losses. Equalisation reserve fund Equalisation reserve is required under local insurance legislation and is classified as separate part of equity within these accounts as it does not meet the definition of a liability under IFRS. Equalisation reserve is not available for distribution. Retained earnings The item includes retained earnings or losses adjusted for the effect due to changes arising from the first application of IFRS. Unrealised gains and losses on available-for-sale financial assets The item includes gains or losses arising from changes in the fair value of available-for-sale financial assets, as previously described in the corresponding item of financial investments. The amounts are presented net of the related deferred taxes and deferred policyholders’ liabilities. Reserve for other unrealised gains and losses through equity This item includes revaluation of land and buildings reclassified to investment properties. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 110 Result of the period This item refers to the Company’s result for the period. C.1.11.3. Dividends Dividends are recognised as a liability provided they are declared before the end of the reporting period. Dividends declared after the end of the reporting period are not recognised as a liability but are disclosed in the notes. C.1.12. Insurance classification C.1.12.1. Insurance contracts In accordance with IFRS 4, policies of the life segment are classified as insurance contracts or investment contracts based on the significance of the underlying insurance risk. As a general guideline, the Company defines as significant insurance risk the possibility of having to pay benefits on the occurrence of an insured event that are at least 5% more than the benefits payable if the insured event did not occur. Classification requires the following steps: – identification of the characteristics of products (option, discretionary participation feature, etc.) and services rendered; – determination of the level of insurance risk in the contract; and – determination of classification in accordance with IFRS 4 C.1.12.2. Insurance contracts and investment contracts with DPF Premiums, payments and change in the insurance liabilities related to products whose insurance risk is considered significant (e.g. term insurance, whole life and endowment with annual premiums, life contingent annuities and contracts containing an option to elect at maturity a life contingent annuity at rates granted at inception, long-term health insurance and unit-linked with sum assured in case of death significantly higher than the value of the fund) or investment contracts with discretionary participation feature – DPF – (e.g. policies linked to segregated funds, contracts with additional benefits that are contractually based on the results of the company) are recognised in the Income Statement. C.1.12.3. Investment contracts Investment contracts without DPF mainly include unit/index-linked policies and pure capitalisation contracts. The Company did not classify any contracts as investment contracts without DPF in 2012 and 2011. C.1.13. Insurance liabilities C.1.13.1. Provision for unearned premiums The provision for unearned premiums comprises that part of gross premiums written attributable to the following financial year or to subsequent financial years, computed separately for each insurance contract using the pro rata temporis method, adjusted to reflect any variation in the incidence of risk during the period covered by the contract. The provision for unearned premiums is created for both life insurance and non-life insurance. C.1.13.2 Claims provision The provision for outstanding claims represents the total estimated ultimate cost of settling all claims arising from events that have occurred up to the end of the financial year, whether reported or not, less amounts already paid in respect of such claims, including the related internal and external claims settlement expenses as estimated based on historical experience and specific assumptions about future economic conditions. The provision includes claims reported by policyholders but not settled (RBNS) and claims incurred but not reported (IBNR). Where benefits resulting from a claim are paid in the form of an annuity, the provision is calculated by recognised actuarial methods. With the exception of annuities, the Company does not discount its provisions for outstanding claims. Where applicable, provisions are disclosed net of the prudent estimates for salvage and subrogation recoveries. The provision for outstanding claims in respect of life insurance policies is included within the life assurance liabilities. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 111 Whilst the Board of Directors considers that the gross provision for claims and the related reinsurance recoveries are stated fairly, the ultimate liability may differ as a result of subsequent information and events and may result in significant adjustments to the amounts provided. Adjustments to the amounts of the provisions are reflected in the financial statements for the period in which the adjustments are made. The methods used and the estimates made are reviewed regularly. C.1.13.3. Other insurance liabilities Other insurance liabilities contain other insurance technical provisions that are not mentioned above, such as the provision for unexpired risks (also referred to as “premium deficiency”) in non-life insurance (see also C.2.3.3.), the ageing provision in health insurance, provision for contractual non-discretionary bonuses in non-life business. The provision for contractual non-discretionary bonuses in non-life business covers future benefits in the form of additional payments to policyholders or reduction of policyholder payments, which are a result of past performance. This provision is not recognised for those contracts, where future premium is reduced by bonuses resulting from favourable past policy claim experience and such bonus being granted irrespective of whether the past claim experience was with the reporting entity. In such a situation, the reduction of the premium reflects the expected lower future claims, rather than distribution of past surpluses. C.1.13.4. Mathematical provision The mathematical provision comprises the actuarially estimated value of the Company’s liabilities under life insurance contracts. The amount of the mathematical provision is calculated by a prospective net premium valuation, taking account of all future liabilities as determined by the policy conditions for each existing contract and including all guaranteed benefits, bonuses already declared and proposed, expenses and after deducting the actuarial value of future premiums. The mathematical provision is initially measured using the assumptions used for calculating the corresponding premiums and remain unchanged except where a liability inadequacy occurs. A liability adequacy test (LAT) is performed as at each end of the reporting period by the Company’s actuaries using current estimates of future cash flows under its insurance contracts (see C.2.3.). If those estimates show that the carrying amount of the provision is insufficient in the light of the estimated future cash flows, the difference is recognised in the income statement with a corresponding increase to the other life insurance technical provision. C.1.13.5. Liabilities for investment contracts with DPF Liabilities for investment contracts with DPF represents liabilities for contracts that do not meet the definition of insurance contracts, because they do not lead to the transfer of significant insurance risk from the policyholder to the Company, but which contain DPF (as defined in C.1.31.3.). Liabilities arising from investment contracts with DPF are accounted for in the same way as insurance contracts. C.1.13.6. DPF liability for insurance contracts DPF liability represents a contractual liability to provide significant benefits in addition to the guaranteed benefits that are at the discretion of the issuer over the timing and amount of benefits and which are based on performance of defined contracts, investment returns or the profit or loss of the issuer. For more details, see C.1.31.3. C.1.14. Other provisions A provision is recognised in the statement of financial position when the Company has a legal or constructive obligation as a result of a past event, it is probable that an outflow of economic benefits will be required to settle the obligation, and a reasonable estimate can be made of the amount of the obligation. If the effect is material, provisions are determined by discounting the expected future cash flows at a pre-tax rate that reflects current market assessments of the time value of money and, where appropriate, the risks specific to the liability. C.1.15. Bonds issued Bonds issued are recognised initially at fair value, net of transaction costs incurred, and subsequently measured at amortised cost. Amortisation of discounts or premiums and interest are recognised in interest expense and similar charges using the effective interest rate method. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 112 C.1.16. Financial liabilities to banks and non-banks Financial liabilities to banks and non-banks and deposits received from reinsurers are recognised initially at fair value, net of transaction costs incurred, and subsequently measured at amortised cost. Amortised cost of a financial liability is the amount at which the financial liability was measured upon initial recognition minus principal repayments, plus or minus the cumulative amortisation of any difference between that initial amount and the maturity amount. C.1.17. Financial liabilities at fair value through profit or loss Financial liabilities at fair value through profit or loss are liabilities classified as held-for-trading, which include primarily derivative liabilities that are not hedging instruments. Related transaction costs are immediately expensed. Financial liabilities at fair value through profit or loss are measured at fair value and the relevant gains and losses from this revaluation are included in the income statement. Financial liabilities are removed from the Statement of Financial Position when, and only when, they are extinguished – i.e. when the obligation specified in the contract is discharged, cancelled or expires. C.1.18. Payables Accounts payable represent contractual obligation to deliver cash or another financial asset. Accounts payable are measured at amortised cost, which will normally equal their nominal or repayment value. C.1.19. Net insurance premium revenue Net insurance premium revenue includes gross earned premiums from direct insurance business and assumed (inwards) reinsurance business, net of premiums ceded to reinsurers. Gross premiums comprise all amounts due during the financial year in respect of insurance contracts regardless of the fact that such amounts may relate in whole or in part to a later financial year. Gross premiums are recognised in respect of contracts meeting the definition of an insurance contract or an investment contract with DPF. The above amounts do not include the amounts of taxes or charges levied with premiums. Premiums are recognised when an unrestricted legal entitlement is established. For contracts where premiums are payable in instalments, such premiums are recognised as written when the instalment becomes due. Premiums are recognised as earned on a pro-rata basis over the term of the related policy coverage via the provision for unearned premiums. For those contracts for which the period of risk differs significantly from the contract period, premiums are recognised over the period of risk in proportion to the amount of insurance protection provided. The change in the unearned premium provision is represented by the difference in the balance of the provision for unearned premium as at the beginning of the year and the balance as at the year-end. C.1.20. Net insurance claims and benefits Insurance technical charges include claims (benefit) expenses, the change in technical provisions and rebates and profit sharing. Claims (benefits) expenses are represented by benefits and surrenders net of reinsurance (life), and claims paid net of reinsurance (non-life). Benefits and claims comprise all payments made in respect of the financial year. These amounts include annuities, surrenders, entries and withdrawals of loss provisions to and from ceding insurance enterprises and reinsurers, and external and internal claims management costs. Sums recovered on the basis of subrogation or salvage are deducted. Claims paid are recognised at the moment that the claim is approved for settlement. The change in technical provisions represents change in provisions for claims reported by policyholders, change in provision for IBNR, change in mathematical and unit-linked provisions and change in other technical provisions. Bonuses comprise all amounts chargeable for the financial year representing an allocation of surplus or profit arising from business as a whole or from a section of business, after the deduction of amounts provided in previous years. Rebates comprise such amounts to the extent that they represent a partial refund of premiums resulting from the experience of individual contracts. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 113 C.1.21. Benefits from investment contracts with DPF (investment contract benefits) Investment contract benefits represent changes in liabilities resulting from investment contracts with DPF (for definition of DPF see C.1.13.6.). The change in liabilities for investment contracts with DPF involves guaranteed benefits credited, change in DPF liabilities for investment contracts with DPF and change in liability resulting from a liability adequacy test of investment contracts with DPF. C.1.22. Interest and similar income and interest and similar expense Interest income and interest expense are recognised in the income statement on an accrual basis, taking into account the effective yield of the asset or liability, or an applicable floating rate. Interest income and interest expense include the amortisation of any discount or premium or other differences between the initial carrying amount of an interest bearing instrument and its amount at maturity calculated using the effective interest method. Interest on financial assets at fair value through profit or loss is reported as a part of Net income from financial instruments at fair value through profit or loss. Interest income and interest expense on other assets or liabilities is reported as Interest and other investment income or as Interest expense in the income statement. C.1.23. Other income and expense from financial assets Other income and expenses from financial assets comprise realised and unrealised gains/losses, dividends, net trading income and net impairment loss or reversals of impairment (see C.1.31.2.). A realised gain/loss arises on derecognition of financial assets other than financial assets at fair value through profit or loss. The amount of the realised gain/loss represents the difference between the carrying value of a financial asset and the sales price adjusted for any cumulative gain or loss that had been recognised directly in the equity. Net fair value gains on financial assets and liabilities at fair value through profit or loss not held-for-trading represent the amount of the subsequent measurement of financial assets and liabilities designated at fair value through profit or loss to their fair value or the gain/loss from disposal thereof. Dividends from investments are recorded when declared and approved by the shareholder’s meeting of the respective company. Net trading income represents the subsequent measurement of the “Trading assets” and “Trading liabilities” to fair value or the gain/loss from disposal of the “Trading assets” or “Trading liabilities”. The amount of the trading income to be recorded represents the difference between the latest carrying value and the fair value as at the date of the financial statements or the sale price. C.1.24. Income and expense from investment property Income and expense from investment property comprise realised gains/losses triggered by derecognition, unrealised gains/losses from subsequent measurement at fair value, rental income and other income and expense related to investment property. C.1.25. Other income and other expense The main part of other income arises from gains and losses on foreign currency and administration services relating to the Employer’s liability insurance provided by the Company for the state. For this type of insurance, the Company bears no insurance risk; it only administrates the fee collection and claims settlement. The revenue is recognised in the period when services are provided and in the amount stated by law. C.1.26. Acquisition costs Acquisition costs are costs arising from the conclusion of insurance or investment contracts with DPF and include direct costs, such as acquisition commissions or the cost of drawing up the insurance document or including the insurance contract in the portfolio, and indirect costs, such as advertising costs or the administrative expenses connected with the processing proposals and issuing policies. Portion of acquisition costs is being deferred, such as agents’ commissions and other variable underwriting and policy issue costs. General selling expenses and line of business costs as well as commissions for servicing a portfolio are not deferred unless they are related to the acquisition of new business. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 114 In non-life insurance, a proportion of the related acquisition costs are deferred and amortised commensurate with the unearned premiums provision. The amount of any deferred acquisition costs is established on a similar basis as that used for unearned premiums for a relevant line of business (product). Deferred acquisition costs are reported as other assets in the statement of financial position. The recoverable amount of deferred acquisition costs is assessed as at each end of the reporting period as part of the liability adequacy test. Acquisition costs in respect of life insurance contracts and investment contracts with DPF (Discretionary Participation Feature) are charged directly to the income statement as incurred and are not deferred. For the investment contracts with DPF the incremental acquisition costs directly attributable to the issue of a related financial liability carried at amortised cost are deducted from the fair value of the consideration received and included within the effective interest rate calculation. C.1.27. Administration costs Administrative costs include cost relating to the administration of the Company. This includes personnel costs, office rental expenses and other operating expenses. Staff costs include expenses arising from employee benefits, such as salaries and wages, management remuneration and bonuses, social insurance. Other operating expenses include costs of premium collection, portfolio administration and the processing of inwards and outwards reinsurance. C.1.28. Reinsurance commissions and profit participations Reinsurance commissions and profit participations include commissions received or the receivable from reinsurers and profit participations based on reinsurance contracts. Non-life reinsurance commissions are deferred in a manner consistent with the deferral of acquisition costs in non-life insurance. C.1.29. Income tax Income tax on the profit or loss for the year comprises current and deferred tax. Income tax is recognised in the income statement except to the extent that it relates to items recognised directly to equity, in which case it is recognised in other comprehensive income. Current tax is the expected tax payable on the taxable income for the year, using tax rates enacted or substantially enacted as at the end of the reporting period, and any adjustment to tax payable in respect of previous years. Deferred tax is provided using the liability method, providing for temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for taxation purposes. Temporary differences from the initial recognition of assets or liabilities outside of business combinations that affect neither accounting nor taxable profit are not provided for. The amount of deferred tax provided is based on the expected manner of realisation or settlement of the carrying amount of assets and liabilities, using tax rates that are expected to apply in the year when the asset is realised or the liability is settled, based on tax rates enacted or substantially enacted as at the end of the reporting period. A deferred tax asset is recognised only to the extent that it is probable that future taxable profits will be available against which the asset can be utilised. Deferred tax assets are reduced to the extent that it is no longer probable that the related tax benefit will be realised. Deferred tax assets and deferred tax liabilities are offset if a legally enforceable right exists to set off current tax assets against current income tax liabilities and the deferred taxes relate to the same taxable entity and the same taxation authority. C.1.30. Employee benefits C.1.30.1. Short-term employee benefits Short-term employee benefits are employee benefits (other than termination benefits) that are payable wholly within twelve months after the end of the period in which the employees render the related service. Short-term employee benefits include mainly wages and salaries, management remuneration and bonuses, remuneration for membership in Company boards and non-monetary benefits. The Company makes contributions to the government pension at the statutory rates in force during the year, based on gross salary payments. The benefits are recognised in an undiscounted amount as an expense and as a liability (accrued expense). Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 115 C.1.30.2. Other long-term employee benefits Other long-term employee benefits are employee benefits (other than post-employment benefits and termination benefits) that do not become due wholly within twelve months after the end of the period in which the employees render the related service. The benefits are measured at present value of the defined obligation at the balance sheet date using the projected unit credit method. C.1.30.3. Post-employment benefits Post-employment benefits are employee benefits (other than termination benefits) that are payable after the completion of employment. The Company makes contributions to the government health, accident and guarantee insurance and unemployment schemes at the statutory rates in force during the year, based on gross salary payments. Throughout the year, the Company made contributions amounting to 21.5% (2011: 21.5%) of gross salaries up to a limit, which is defined by the relevant law, to such schemes, together with contributions made by employees of a further 8% (2011: 8%). The cost of these Company made contributions is charged to the income statement in the same period as the related salary cost as this is a defined contribution plan since there are no further obligations of the Company in respect of employees’ post employment benefits. C.1.30.4. Termination benefits Termination benefits are employee benefits payable as a result of the Company’s decision to terminate an employee’s employment before the normal retirement date, or as a result of an employee’s decision to accept voluntary redundancy in exchange for those benefits. The Company recognises termination benefits when it is demonstrably committed to either: terminating the employment of current employees according to a detailed formal plan without possibility of withdrawal; or providing termination benefits as a result of an offer made to encourage voluntary redundancy. Benefits falling due more than 12 months after the balance sheet date are discounted to present value. C.1.31. Other accounting policies C.1.31.1. Foreign currency translation A foreign currency transaction is a transaction which is denominated in or requires settlement in other than functional currency. Functional currency is the currency of the primary economic environment in which entity operates. A foreign currency transaction is recorded, on initial recognition in the functional currency, by applying the exchange rate effective as at the date of the transaction to the foreign currency amount. Translation from functional to presentation currency The items in the statement of financial position in functional currencies different from the presentation currency of the Company, the branch in Poland, were translated into Czech koruna (CZK) based on the exchange rates as at the end of the year. The income statement items were instead translated based on the actual exchange rates as at the dates of the transactions. The exchange rate differences arising from the translation are accounted for in other comprehensive income in an appropriate reserve and are recognised in the income statement only at the time of the disposal of the investments At each end of the reporting period: – Foreign currency monetary items are translated using the closing foreign exchange rate; and – Available-for-sale equity financial assets denominated in a foreign currency, which are carried at fair value, are translated using the foreign exchange rates ruling as at the dates the fair values were determined. Exchange differences arising from the settlement of monetary items or from translation of the Company’s monetary items at rates different from those at which they were initially recorded or reported in previous financial statements are recognised as Other income or as Other expenses in the period in which they arise (C.1.25.). Translation differences on non-monetary items, such as equities held at fair value through profit or loss, are reported as part of the fair value gain or loss. Translation differences on non-monetary items, such as equities classified as available-for-sale financial assets, are included in the fair value reserve in equity unless fair value hedge accounting is applied. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 116 C.1.31.2. Impairment The carrying amounts of the Company’s assets, other than investment property (see note C.1.2.), deferred acquisition costs (C.1.26.), inventories and deferred tax assets (C.1.29.), are reviewed as at each end of the reporting period to determine whether there is any indication of impairment. This determination requires judgement. If any such indication exists, the asset’s recoverable amount is estimated. The recoverable amount is measured annually regardless of any indication of impairment for intangible assets not yet available for use. An impairment loss is recognised to the extent that the carrying amount of an asset exceeds its recoverable amount. Impairment losses are recognised in the income statement; net impairment losses are the main part of other expense for financial instruments and other investments, net reversals of impairment are part of other income from financial instruments and other investment (C.1.23.). Individual impairment losses are losses which are specifically identified. Collective impairment losses are losses which are present in a portfolio of loans or receivables but not specifically identified. Impairment of financial assets A financial asset or a group of financial assets is impaired and impairment losses are incurred only if there is objective evidence of impairment as a result of one or more events that occurred after the initial recognition of the asset (a ‘loss event’) and that loss event (or events) has an impact on the estimated future cash flows of the financial asset or group of financial assets that can be reliably estimated. Evidence of impairment includes, for example, significant financial difficulties of the issuer, default or delinquency in interest or principal payments, the probability that the borrower will enter bankruptcy or other financial reorganisation and the disappearance of an active market for the financial asset. In all these cases, any impairment loss is recognised only after a careful analysis of the type of loss has established that the conditions exist to proceed with the corresponding recognition. The analysis includes considerations of the recoverable value of the investment, checks on the volatility of the stock versus the reference market or compared to competitors, and any other possible quality factor. The analytical level and detail of the analysis varies based on the significance of the latent losses of each investment. A significant or prolonged decline in the fair value of an investment in an equity instrument below its cost is considered to be objective evidence of impairment. The Company considers prolonged decline to be 12 months. Significant decline is assessed to be for unrealised loss higher than 30%. In prior year, the significant decline was defined with reference to industrial segment. The impact of this change in estimate is immaterial. Estimating future impact of the change is impracticable. The recoverable amount of the Company’s investments in held-to-maturity securities is calculated as the present value of expected future cash flows, discounted at the original effective interest rate inherent in the asset. Receivables with a short duration are not discounted. Loans and advances are reported net of allowances for loan losses to reflect the estimated recoverable amounts. Receivables are stated at their cost less impairment losses. The recoverable amount of an available-for-sale asset is the current fair value. When there is objective evidence that it is impaired, the decline in fair value that had been recognised directly in other comprehensive income is reclassified to the income statement. An impairment loss in respect of a held-to-maturity security, loan, advance or receivable, available-for-sale debt instrument is reversed through the income statement (up to the amount of the amortised cost) if the subsequent increase in recoverable amount can be attributed objectively to an event occurring after the impairment loss was recognised. An impairment loss in respect of available-for-sale equity instruments is not reversed through the income statement and any subsequent increase in fair value is recognised in other comprehensive income. Impairment of non financial assets The recoverable amount of other assets is the greater of their fair value less cost to sell and the value in use. In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset. In respect of other assets, an impairment loss is reversed through the income statement if there has been an increase in the recoverable amount and the increase can be objectively related to an event occurring after the date of the impairment. An impairment loss is reversed only to the extent that the asset’s carrying amount does not exceed the carrying amount of the asset that would have been determined, net of depreciation or amortisation, if no impairment loss had been recognised. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 117 The carrying amount of subsidiaries is tested for impairment annually. The Company observes if events or changes in subsidiaries business indicate that it might be impaired. The Company considers the decreasing equity of a subsidiary as a key indicator of potential impairment. C.1.31.3. Discretionary participation features (DPF) A discretionary participation feature (DPF) represents a contractual right to receive, as a supplement to guaranteed benefits, additional benefits that constitute a significant portion of the total contractual benefits, whose amount or timing is at the discretion of the Company and are based on the performance of pooled assets, profit or loss of the company or investment returns. As the amount of the bonus to be allocated to policyholders has been irrevocably fixed as at the end of the reporting period, the amount is presented as a liability in the financial statements, i.e. within the life assurance liabilities in the case of insurance contracts or within the Guaranteed liability for investment contracts with DPF in the case of investment contracts with DPF. C.1.31.4. Segment reporting A segment is a component of the Company that engages in business activities from which the Company may earn revenues and incur expenses and whose operating results are regularly reviewed by the chief operating decision maker of the Company to make decisions about resources to be allocated to the segment and assess its performance and for which discrete financial information is available (business segment). Measurement of segment assets and liabilities and segment revenues and results is based on the accounting policies set out in the accounting policy notes. The reportable segments are strategic Company activities that offer different services. They are managed separately and have different marketing strategies. C.1.31.5. Repo transactions The Company enters into purchases (sales) of investments under agreements to resell (repurchase) substantially identical investments at a certain date in the future at a fixed price. Investments purchased subject to commitments to resell them at future dates are not recognised. The amounts paid are recognised as loans to either banks or non-banks. The receivables are shown as collateralised by the underlying security. Investments sold under repurchase agreements continue to be recognised in the Statement of Financial Position and are measured in accordance with the accounting policy for either assets held-for-trading or available-for-sale, as appropriate. The proceeds from the sale of the investments are reported as liabilities to either banks or non-banks. The difference between the sale and repurchase considerations is recognised on an accrual basis over the period of the transaction and is included in interest. C.1.31.6. Offsetting financial instruments Financial assets and liabilities are offset and the net amount reported in the Statement of Financial Position only when there is an unconditional and legally enforceable right to offset the recognised amounts and there is an intention to settle on a net basis, or to realise the asset and settle the liability simultaneously. C.2. Principal assumptions C.2.1. Life assurance liabilities Actuarial assumptions and their sensitivities underlie the insurance calculation. The life assurance liability is calculated by a prospective net premium valuation (see C.1.13.4.) using the same statistical data and interest rates used to calculate premium rates (in accordance with relevant national legislation). The assumptions used are locked-in at policy inception and remain in force until expiry of the liability. The adequacy of insurance liabilities is tested with a liability adequacy test (see C.2.3.). The guaranteed technical rate of interest included in policies varies from 2% to 6% according to the actual technical rate used in determining the premium. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 118 As a part of the life assurance liability, an additional provision is established in respect of bonuses payable under certain conditions, referred to as “special bonuses”. This provision corresponds to the value of special bonuses calculated using the prospective method and using the same interest rate and mortality assumptions used to calculate the basic life assurance liability. No allowance is made for lapses. C.2.2. Non-life insurance liabilities As at the end of the reporting period, a provision is made for the expected ultimate cost of settling off all claims incurred in respect of events up to that date, whether reported or not, together with related claims handling expenses, less amounts already paid. The liability for reported claims (RBNS) is assessed on a separate case-by-case basis with due regard to the claim circumstances, information available from loss adjusters and historical evidence of the size of similar claims. Case reserves are reviewed regularly and are updated as and when new information arises. The estimation of claims incurred but not reported (IBNR) is generally subject to a greater degree of uncertainty than reported claims. IBNR provisions are predominantly assessed by the Company’s actuaries using statistical techniques such as chain ladder methods, whereby historical data is extrapolated in order to estimate ultimate claims costs. To the extent that these methods use historical claims development information, they assume that the historical claims development pattern will occur again in the future. There are reasons why this may not be the case, which, insofar as they can be identified, have been allowed for by modifying the methods. Such reasons include: a) economic, legal, political and social trends (resulting in different than expected levels of inflation); b) changes in the mix of insurance contracts incepted; c) random fluctuations, including the impact of large losses. IBNR provisions are initially estimated at a gross level and a separate calculation is carried out to estimate the size of reinsurance recoveries. The assumptions which have the greatest effect on the measurement of non-life insurance liabilities insurance are as follows: “Tail” factors For long-tail business, the level of provision is significantly influenced by the estimate of the development of claims from the latest development year for which historical data is available to ultimate settlement. These “tail” factors are estimated prudently using mathematical curves, which project observed development factors. Annuities In motor third party liability insurance (MTPL) and other third party liability lines, part of the claims payment may be in the form of an annuity. The provision for such claims is established as the present value of expected future claims payments. The key assumptions involved in the calculation are the discount rate, the expected increase in wages and disability pensions which influence the amount of annuities to be paid. The Company follows guidance issued by the Czech Bureau of Insurers in setting these assumptions. Under current legislation, future increases in disability pensions are set by governmental decree and may be subject to social and political factors beyond the Company’s control. The same applies to the real future development of annuity inflation (it is also dependent on governmental decrees). Discounting With the exception of annuities, non-life claims provisions are not discounted. For annuities discounting is used as described in the table below. Discount rate Annuity inflation Wages inflation Pensions inflation Till 2012 2% p.a. 2013–2021 2% p.a. Since 2022 2% p.a. 4% p.a. 2% p.a. 6.5% p.a. 4% p.a. 4% p.a. 4% p.a. xls In addition, the Company takes mortality into account through the use of mortality tables recommended by the Czech Bureau of Insurers. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 119 C.2.3. Liability adequacy test C.2.3.1. Life assurance The life assurance liabilities are tested as at the end of each reporting period against a calculation of the minimum value of the liabilities using explicit and consistent assumptions of all factors. Input assumptions are updated regularly based on recent experience. The principle of LAT is a comparison of the minimum value of the liabilities (the risk adjusted value of the cash-flows discounted by risk free-rate) arising from lines of business with the corresponding statutory provision. Due to the levels of uncertainty in the future development of the insurance markets and the Company’s portfolio, the Company uses margins for risk and uncertainty within liability adequacy tests. Margins are calibrated to be consistent with the result of risk valuation in the internal Economic balance sheet model (EBS) and Market Consistent Embedded Valuation (MCEV). The principal assumptions used (see note C.2.4.1.) are: Segmentation The LAT is performed on lines of business separately. There is no interaction between different lines of business in the model and no offset of the LAT results between individual lines of business is allowed. Segmentation is currently based on the main risk drivers as follows: – policies where the main risk driver is death – policies where the main risk driver is survival and savings contracts – policies where the main risk driver is disability/morbidity – policies where policyholders bear the investment risk (unit-linked) Mortality For mortality assumptions, the analyses of Company’s portfolio past experience and population mortality is used. The experience portfolio mortality rates are calculated separately for each portfolio group, age, and gender. Persistency Future contractual premiums are included without any allowance for premium indexation. Estimates for lapses and surrenders are based on the Company’s past experience and Company’s future expectations. Expense The expenses assumptions are derived from the last year accounting expenses, following the internal guidance on unit costs. The expenses are increased by the inflation rate since the year 2015. Discount rate Risk-free rates are derived from bond yield curve in Asset Liability Management Department consistently with recommendation of a directive of Czech Society of Actuaries for LAT. Interest rate guarantee The interest rate guarantee is calculated using internal model calibrated to MCEV valuation of financial options and guarantees (FO&G), which includes comprehensive view on assets and liabilities of the Company. The calibration is based on the last known time value of FO&G arising from the stochastic model in MCEV and the expected development of volatilities. The model reflects the actual yield curve. Profit sharing While, for most life assurance policies, the amount and timing of the bonus to policyholders is at the discretion of the Company, the assessment of liability adequacy takes future discretionary bonuses, calculated as a fixed percentage of the excess of the risk-free rate over the guaranteed technical interest rate on individual policies, into account. The percentage applied is consistent with the Company’s current business practices and expectations for bonus allocation. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 120 Annuity option The option to choose between a lump sum payment and an annuity is available to policyholders under annuity insurance. For the purposes of the liability adequacy test, the Company assumes an annuity option take-up rate increasing from the level of 1–3% (current level based on internal analysis) to 5–10% (future expected market development) in the long-term horizon for all eligible policyholders. C.2.3.2. Investment contracts with Discretionary Participation Features (DPF) Investments contracts with DPF are included within the liability adequacy test for life insurance as described above. C.2.3.3. Non-life insurance Contrary to life insurance, insurance liabilities connected with non-life insurance are calculated by using current (not historical) assumptions and therefore no additional liabilities are established for outstanding claims as a result of a liability adequacy test. The liability adequacy test for non-life insurance is therefore limited to the unexpired portion of existing contracts. It is performed by comparing the expected value of claims and expenses attributable to the unexpired periods of policies in force at the end of the reporting period with the amount of unearned premiums in relation to such policies after deducting deferred acquisition costs. Expected cash flows relating to claims and expenses are estimated by reference to the experience during the expired portion of the contract, adjusted for significant individual losses which are not expected to recur. The test is performed by product groups which comprise insurance contracts with a similar risk profile. Products sold by Polish branch are recognized as a separate group. For annuities, the assumptions used to establish the provision include all future updated cash flows with changes being recognised immediately in the income statement. As such, no separate liability adequacy test is required to be performed. In case of negative result of the non-life liability adequacy test the deferred acquisition costs are decreased. If the result is still negative the provision for unexpired risk is created. C.2.4. Significant variables Profit or loss recognized in insurance contracts and insurance liabilities are mainly sensitive to changes in mortality, lapse rates, expense rates, discount rates and annuitisation which are estimated for calculating adequate value of insurance liabilities during the LAT. The Company has estimated the impact on profit for the year and equity as at the year end of changes in key variables that have a material impact on them. C.2.4.1. Life insurance According to Liability Adequacy Test life statutory reserves are comfortably adequate in comparison to minimum value of the liabilities and changes in variables other than discount rate and expense rate have no impact on profit for the year and equity. A 100 bp decrease in the discount rate would lead to CZK 1,298 million increase in the liability. A 100 bp increase would not impact the liability at all. A 10% increase in the expense rate would lead to CZK 86 million increase in the liability. A 10% decrease would not impact the liability. Life assurance liabilities as at 31 December 2012 and 2011 according to the Liability Adequacy Test were not sensitive to a change in any other variable. Changes in variable represent reasonably possible changes in variable which represent neither expected changes in variable nor worst-case scenarios. The analysis has been prepared for a change in variable with all other assumptions remaining constant and ignores changes in the values of the related assets. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 121 C.2.4.2. Non-life insurance In non-life insurance, variables that would have the greatest impact on insurance liabilities relate to annuities. In CZK million, for the year ended 31 December 2012 Variable Discount rate Pension growth rate Change in variable (100) bp 100 bp Change in insurance liabilities (gross) 607 587 Change in insurance liabilities (net) 368 356 Change in insurance liabilities (gross) 719 587 Change in insurance liabilities (net) 437 362 xls In CZK million, for the year ended 31 December 2011 Variable Discount rate Pension growth rate Change in variable (100) bp 100 bp xls C.3. Terms and conditions of insurance and investment contracts with DPF that have a material impact on the amount, timing and uncertainty of future cash flows C.3.1. Non-life insurance contracts The Company offers many forms of general insurance, mainly motor insurance, property insurance and liability insurance. Contracts may be concluded for a fixed term of one year or on a continuous basis with either party having the option to cancel at 8 weeks’ notice. The Company is therefore generally able to re-price the risk by revising the premium at intervals of not more than one year. It also has the ability to impose deductibles and reject fraudulent claims. Future insurance claims are the main source of uncertainty which influences the amount and the timing of future cash flows. The amount of particular claim payments is limited by the sum insured which is established in the insurance policy. The other significant source of uncertainty connected with non-life insurance arises from legislative regulations which entitle the policyholder to report a claim before the time of expiration, which usually lasts 3–4 years from the date when the policyholder becomes aware of the claim. This feature is particularly significant in the case of permanent disability arising from accident insurance, because of the difficulty in estimating the period between occurrence and confirmation of permanent effects. The following statements describe characteristics of particular types of insurance contracts if they are significantly different from the above-mentioned features. Motor insurance The Company motor portfolio comprises both motor third party liability insurance (MTPL) and motor (casco) insurance. MTPL insurance covers bodily injury claims and property claims in the Czech Republic as well as claims caused abroad by insured motorists under the Green Card system. Property damage under MTPL and casco claims are generally reported and settled within a short period of the accident occurring. Payments relating to bodily injury claims, however, take longer to finalise and are more difficult to estimate. Such claims may be settled in the form of a lump-sum settlement or an annuity. For claims relating to bodily injury and related losses of earnings, the amount of the related claim payments is derived from governmental decree. This requirement may have a retrospective effect on claims incurred before the effective date of this requirement. Policyholders are entitled to a no-claims-bonus on renewal of their policy where the conditions are fulfilled. The amount of claim payment for damage of property and compensation for losses of earnings does not exceed CZK 100 million per claim, as well as compensation for damage to health. Casco insurance represents standard insurance against damage; claim payment is limited by the sum insured and the amount of participation. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 122 Property insurance This is broadly split into Industrial and Personal lines. For Industrial lines, the Company uses risk management techniques to identify and evaluate risks and analyse possible losses and hazards and also cooperates with reinsurers. Risk management techniques include primarily inspection visits in the industrial areas performed by risk management team which consist of professionals with a long term experience and deep safety rules knowledge. Personal property insurance consists of the standard buildings and contents insurance. Claims are normally notified promptly and can be settled without delay. Liability insurance This covers all types of liabilities and includes commercial liabilities, directors and officers and professional indemnity as well as personal liability. While the majority of general liability coverage is written on a “claims-made basis”, certain general liability coverage is typically insured on a “occurrence basis”. Accident insurance Accident insurance is traditionally sold as rider to the life products offered by the Company and belongs to the life insurance segment. Only a small part of accident insurance is sold without life insurance. C.3.2. Life insurance contracts Bonuses Over 90% of the Company’s life insurance contracts include an entitlement to receive a bonus. Bonuses to policyholders are granted at the discretion of the Company and are recognised when proposed and approved by the Board of Directors in accordance with the relevant legal requirements. Once allocated to policyholders, bonuses are guaranteed (see DPF in C.1.12.2.). Premiums Premiums may be payable in regular instalments or as a single premium at the inception of the policy. Most endowment-type insurance contracts contain a premium indexation option that may be exercised at the discretion of the policyholder annually. Where the option is not exercised, premiums are not increased with inflation. Term life insurance products Traditional term life insurance products comprise risk of death, waiver of premium in case of permanent disability and accident rider. Premium is paid regularly or as a single premium. Policies offer fixed or decreasing sum insured of death. The policies offer protection from a few years up to medium long-term. Death benefits are only paid if the policyholder dies during the term of insurance. Waiver of premium arises only in case of an approved disability pension of the policyholder. The period of disability is the main source of uncertainty connected with life insurance products. It is limited by the contractual minimum duration of the insurance policy and by the end of the insurance period. Endowment products These are also traditional term life insurance products providing life-long financial protection. Many long-term policies have tax advantages and give the insured the possibility to finance their needs in retirement. Capital life insurance products for regular or single premium offers covering risk of death, endowment, dread diseases, waiver of premium in case of disability and accident rider. Insurance benefits are usually paid as a lump-sum. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 123 Variable capital life insurance products Variable capital life insurance products offer all types of insurance risk as traditional capital life insurance products. In addition, they offer the policyholder the possibility to pay an extra single premium during the term of the insurance. The policyholder can ask to interrupt payment for regular premium, to withdraw a part of the extra single premium, to change the term of insurance, risks, sum insured and premium. Children’s insurance products These products are based on traditional life risk: death or endowment of assured, waiver of premium in case of disability and accident rider. They are paid regularly. The term of insurance is usually limited by the 18th birthday of the child for which the policy is negotiated. Benefits may be in the form of a lump-sum or annuity payment. Unit-linked life insurance Unit-linked are those products where the policyholders carry the investment risk. The Company earns management, administration fees and mortality results on these products. Unit-linked life insurance combines traditional term life insurance, with risks of death or dread diseases together with a waiver of premium in case of permanent disability, with the possibility to invest regular premium or extra single premium to some investment funds. The policyholder defines funds and the ratio of premium where payments are invested and can change the funds and ratio during the contract. He can also change sums assured, regular premium, and insurance risks. He can pay an additional single premium or withdraw a part of the extra single premium. Retirement insurance for regular payments (with interest rates) Life-long retirement programme products include all kinds of pensions paid off in case of death, dread diseases or maturity of agreed age of assured, options for variable combination of component. The policyholder can pay the premium regularly or in a single payment. Basic types of pension are short-term pension and lifetime pension. C.3.3. Investment contracts with DPF Adult deposit life or accident insurance with returnable lump-sum principal These types of life or accident products allow policyholders to pay a single returnable deposit at the beginning of the policy. The interest earned on the deposit is used to pay the annual premiums. The deposit is returned at the end of assurance or on death or other claim event. These contracts also entitle the policyholder to a discretionary bonus, determined as under life insurance contracts. C.4. Critical accounting estimates and judgements Estimates and judgements are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. The Company makes estimates and assumptions concerning the future. The resulting accounting estimates will, by definition, seldom equal the related actual results. The estimates and assumptions that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial year are discussed below. C.4.1. Assumptions used to calculate insurance liabilities The Company uses certain assumptions when calculating its insurance liabilities. The process used to determine the assumptions that have the greatest effect on the measurement of the items in the Company’s financial statements, and the effects of changes in the assumptions that would have a material effect on the recognised amounts, are discussed in part C.2.4. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 124 C.4.2. Fair value of derivatives and other financial instruments The fair value of financial instruments that are not traded on an active market (for example, over-the-counter derivatives) is determined using valuation techniques. The Company uses its judgement to select a variety of methods and makes assumptions that are mainly based on the market conditions existing as at each end of the reporting period (see also C.1.5.). C.5. Changes in accounting policies C.5.1. Standards, interpretations and amendments to existing standards relevant for the Company and applied in the reporting period The following published amendments and interpretations of existing standards are mandatory and relevant to the Company and have been applied by the Company since 1 January 2012: Limited scope amendment to IAS 12, Income Taxes – Deferred Tax: Recovery of Underlying Assets (amendment issued in December 2010, effective for annual periods beginning on or after 1 January 2012) IAS 12 requires an entity to measure the deferred tax relating to an asset depending on whether the entity expects to recover the carrying amount of the asset through use or sale. It can be difficult and subjective to assess whether recovery will be through use or through sale when the asset is measured using the fair value model in IAS 40 Investment Property. The amendment provides a practical solution to the problem by introducing a presumption that recovery of the carrying amount will normally be through sale. Amendments to IFRS 7, Financial Instruments: Disclosures (issued in October 2010, effective for annual periods beginning on or after 1 July 2011) The amendments increase the disclosure requirements for transactions involving transfers of financial assets. These amendments are intended to provide greater transparency around risk exposures of transactions where a financial assets is transferred but the transferor retains some level of continuing exposure in the asset. C.5.2. Standards, interpretations and amendments to existing standards that are not relevant for the Company’s financial statements Amendment to IFRS 1, First-Time Adoption of International Financial Reporting Standards – Severe Hyperinflation and Removal of Fixed Date for First-Time Adopters (issued in December 2010). C.5.3. Standards, interpretations and amendments to published standards that are not yet effective and are relevant for the Company’s financial statements Certain new standards and interpretations have been issued that are mandatory for the annual periods beginning on or after 1 January 2013 or later, and which the Company has not early adopted.: IFRS 9, Financial Instruments (effective for annual periods beginning on or after 1 January 2015, with earlier application permitted, not yet endorsed by the EU). IFRS 9 replaces those parts of IAS 39 relating to the classification and measurement of financial assets. Key features are as follows: – financial assets are required to be classified into two measurement categories: those to be measured subsequently at fair value, and those to be measured subsequently at amortised cost. The decision is to be made at initial recognition. The classification depends on the entity’s business model for managing its financial instruments and the contractual cash flow characteristics of the instrument; – an instrument is subsequently measured at amortised cost only if it is a debt instrument and both (i) the objective of the entity’s business model is to hold the asset to collect the contractual cash flows, and (ii) the asset’s contractual cash flows represent only payments of principal and interest (that is, it has only “basic loan features”). All other debt instruments are to be measured at fair value through profit or loss; and – all equity instruments are to be measured subsequently at fair value. Equity instruments that are held-for-trading will be measured at fair value through profit or loss. For all other equity investments, an irrevocable election can be made at initial recognition, to recognise unrealised and realised fair value gains and losses through other comprehensive income rather than profit or loss. There is to be no recycling of fair value gains and losses to profit or loss when the asset is derecognised. This election may be made on an instrument-by-instrument basis. Dividends are to be presented in profit or loss, as long as they represent a return on investment. – financial liabilities are recognized similarly to currently applicable IAS 39 The Company is considering the implications of the standard, the impact on the Company and the timing of its adoption by the Company. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 125 IFRS 10, Consolidated Financial Statements (firstly published May 2011, effective for annual periods beginning on or after 1 January 2013) IFRS 10 supersedes the previous version of IAS 27 (2008) Consolidated and Separate Financial Statements including the related interpretation SIC 12 Consolidation – Special Purpose Entities. New standard IFRS 10 requires a parent entity to present consolidated financial statements, defines the principle of control and establishes control as the basis for consolidation and sets out how to apply the principle of control to identify whether an investor controls an investee and therefore must consolidate the investee. IFRS 10 also sets out the accounting requirements for the preparation of consolidated financial statements. IFRS 10 is not expected to have any impact on the Company’s individual financial statements. IFRS 12, Disclosure of Interests in Other Entities (firstly published May 2011, effective for annual periods beginning on or after 1 January 2013) The objective of IFRS 12 is to require the disclosure of information that enables users of financial statements to evaluate the nature of, and risks associated with, its interests in other entities (and risks associated with it) and the effect to those interests on its financial position, financial performance and cash flows. IFRS 12 is required to be applied by an entity that has an interest in any of following: subsidiaries, joint arrangements, associates and unconsolidated structured entities. IFRS 12 is not expected to have a significant impact on the Company’s financial statements IFRS 13, Fair Value Measurement (firstly published May 2011, effective for annual periods beginning on or after 1 January 2013) This standard defines fair value, a framework for measuring fair value and requires disclosures about fair value measurement. IFRS 13 includes guidance on measurement and list of valuation techniques. IFRS 13 is not expected to have a significant impact on the Company’s financial statements. Amendments to IAS 27, Separate Financial Statements (effective for annual periods beginning on or after 1 January 2013) This standard was reissued, this version supersedes previous version IAS 27, Consolidated and Separate Financial Statements. The revised standard is not expected to have a significant impact on the Company’s financial statements Amendments to IAS 1, Presentation of Financial Statements (amendments issued in June 2011, effective for annual periods beginning on or after 1 July 2012) The amendments revise the way other comprehensive income is presented, requiring: separate subtotals to be presented for those elements which may be “recycled” and those elements that will not, profit or loss and OCI to be presented together, i.e. either as a single statement of comprehensive income, or separate income statement and a statement of comprehensive income. Amendments to IAS 1, Presentation of Financial Statements, resulting from Annual Improvements 2009 – 2011 Cycle (amendments issued in May 2012, effective for annual periods beginning on or after 1 January 2013) The purpose of these amendments is to clarify the requirements for comparative information. The revised standard is not expected to have a significant impact on the Company’s financial statements Amendments to IAS 16, Property, Plant and Equipment, resulting from Annual Improvements 2009 – 2011 Cycle (amendments published in May 2012, effective for annual periods beginning on or after 1 January 2013) The purpose of these amendments is classification of servicing equipment. The revised standards are not expected to have a significant impact on the Company’s financial statements. Amendments to IAS 32, Financial Instruments: Presentation, resulting from Annual Improvements 2009 – 2011 Cycle (amendments published in May 2012, effective for annual periods beginning on or after 1 January 2013) The amendments clarify that tax effect of a distribution to holders of equity instruments should be accounted for in accordance with IAS 12 Income Taxes. The revised standards are not expected to have a significant impact on the Company’s financial statements. Amendments to IAS 32 and IFRS 7 Financial Instruments: Presentations, Offsetting financial assets and financial liabilities (amendments published in December 2011, effective for annual periods beginning on or after 1 January 2014 and 1 January 2013 respectively) The amendments clarify meanings and enhance disclosures on offsetting. The revised standards are not expected to have a significant impact on the Company’s financial statements C.5.4. Standards, interpretations and amendments to published standards that are not yet effective and are not relevant for the Company’s financial statements Amendments to IAS 19, Employee Benefits (effective for annual periods beginning on or after 1 January 2013) Amendments to IAS 28, Investments in Associates and Joint Ventures (effective for annual periods beginning on or after 1 January 2013) Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 126 IFRIC 20, Stripping Costs in the Production Phase of a Surface Mine (effective for annual periods beginning on or after 1 January 2013) Amendments to IFRS 1, First-time Adoption of International Financial Reporting Standards, for government loan with a below-market rate of interest when transitioning to IFRS (amendments published in March 2012, effective for annual periods beginning on or after 1 January 2013) Amendments to IFRS 1, First Adoption of International Financial Reporting Standards, resulting from Annual Improvements 2009 – 2011 Cycle (amendments issued in May 2012, effective for annual periods beginning on or after 1 January 2013) IFRS 11, Joint Arrangements (firstly published in May 2011, effective for annual periods beginning on or after 1 January 2013) Amendments to IAS 34, Interim Financial Reporting, resulting from Annual Improvements 2009 – 2011 Cycle (amendments published in May 2012, effective for annual periods beginning on or after 1 January 2013) The amendments Clarify interim reporting of segment information for total assets in order to enhance consistency with the requirements in IFRS 8 Interim Financial Reporting. C.5.5. IFRS 4 – exposure draft on Insurance contracts The IASB (“the board”) released an exposure draft on 30 July 2010 proposing a comprehensive standard to address recognition, measurement and disclosure for insurance contracts. The board expects to issue the final standard in 2013 with proposed effective date of 1 January 2015. Retrospective application will be required but with some practical expedients for transition. The proposals retain the IFRS 4 definition of an insurance contract but amend the scope to exclude fixed fee service contracts but some financial guarantee contracts may now be within the scope of the proposed standard. The proposals would require an insurer to measure its insurance contracts using a current measurement model. The measurement approach is based on the following building blocks: a current, unbiased and probability-weighted average of future cash flows expected to arise as the insurer fulfils the contract; the effect of time value of money; an explicit risk adjustment and a residual margin calibrated so that no profit is recognised on inception. D. Segment Reporting The Board of Directors as the Company’s chief operating decision maker makes decisions on how to allocate resources and assesses performance of these operating segments: life insurance operating segment and non-life insurance operating segment. These segments represent a component of the Company: – that engages in business activities from which the Company may earn revenues and incur expenses; – whose operating results are regularly reviewed by the management of the Company to make decisions about resources to be allocated to the segment and assess its performance; and – for which discrete financial information is available. Products offered by operating segments include: Gross earned premiums revenue in CZK million, for the year ended 31 December Life Traditional life insurance Unit linked insurance Non-life Motor Personal Hull (cargo, marine and aviation) Commercial Non-life accidents – individual Total xls 2012 12,462 10,518 1,944 19,678 9,164 3,947 209 5,739 619 32,140 2011 13,205 10,850 2,355 20,381 10,031 3,817 219 5,650 664 33,586 Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 127 Note C.3. of the financial statements provides further information about significant terms and conditions of insurance products. All segment revenues are generated from sales to external customers. There is no single external customer that would amount to 10% or more of the Company’s revenues. Management has determined the operating segments based on the reports periodically reviewed by the Board of Directors that are used to make main strategic decisions. The Board of Directors assesses the performance of the operating segments based on a measure of net technical results. Net financial income is not allocated to segments, as this type of activity is driven by the central treasury function of the Company. Other income and expenses are also not allocated to segments. The segment information provided to the Board of Directors for the year ended 31 December 2012 is as follows (in CZK million): Gross Insurance premiums Insurance benefits and claims Total costs Commissions and other acquisition costs Administration costs Other technical items Gross technical result Reinsurance Premiums ceded to reinsurers Reinsurer’s share on claims Total costs Commissions and other acquisition costs Reinsurance technical result Net Insurance premiums Insurance benefits and claims Total costs Commissions and other acquisition costs Administration costs Other technical items Net technical result Financial Income Financial Investments Income Realisation of financial investment Change in financial investments value Total financial investments income Total other income and expenses Income taxes Impact of Polish branch Net profit for the year Life Non-life Total Reconciling item Income Statement 12,462 (7,240) (2,832) (2,080) (752) (127) 2,263 19,678 (10,994) (5,092) (3,847) (1,245) 56 3,648 32,140 (18,234) (7,924) (5,927) (1,997) (71) 5,911 – (2,422) – – – – – 32,140 (20,656) (1,293) 362 322 322 (609) (9,027) 4,378 1,960 1,960 (2,689) (10,320) 4,740 2,282 2,282 (3,298) – – – – – (10,320) 4,740 – – – 11,169 (6,878) (2,510) (1,758) (752) (127) 1,654 10,651 (6,616) (3,132) (1,887) (1,245) 56 959 21,820 (13,494) (5,642) (3,645) (1,997) (71) 2,613 – (2,422) – 38 (38) 71 (2,351) 21,820 (15,916) (5,642) (3,608) (2,034) – 262 – – – – – – – – – – – – – – – – 3,233 926 (1,907) 2,252 (216) (758) (8) 3,883 – – – 2,992 (641) – – – – – – 5,244 (857) (758) (8) 3,883 Note – – – – xls The main reconciling items between the Management Report and the Income Statement report are: 1. Changes in unit-linked provisions of CZK 2,422 million are reported in the Income Statement as insurance benefits and claims while it is presented within financial income in the Management Report. 2. Different classification of acquisition costs and administration costs – mainly service costs in the amount of CZK 38 million. 3. Other income and Other expenses as reported in the Income Statement are split in the Management Report between other technical items and total other income and expenses. 4.The aggregate affect of Note 1, 3 and 5. 5. Significant part of total difference in the amount of CZK 641 million is represented by gains/losses on foreign currency of CZK 587 million (mainly on AFS portfolio) which are reported in the Income Statement as total other income and expenses while in the Management Report they are presented in the financial income section. 1 1 2 2 3 4 5 Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 128 The segment information provided to the Board of Directors for the year ended 31 December 2011 is as follows (in CZK million): Gross Insurance premiums Technical benefits and claims Total costs Commissions and other acquisition costs Administration costs Other technical items Gross technical result Reinsurance Premiums ceded to reinsurers Reinsurer's share on claims Total costs Commissions and other acquisition costs Reinsurance technical result Net Insurance premiums Technical benefits and claims Total costs Commissions and other acquisition costs Administration costs Other technical items Net technical result Financial income Financial investments income Realisation of financial investment Change in financial investments value Total financial investments income Total other income and expenses Income taxes Net profit for the year Life Non-life Total Reconciling item Income Statement 13,205 (7,755) (3,245) (2,383) (862) (62) 2,143 20,381 (10,843) (5,279) (3,882) (1,397) 55 4,314 33,586 (18,598) (8,524) (6,265) (2,259) (7) 6,457 – (1,582) – – – – – 33,586 (20,180) – – – – – (1,221) 350 303 303 (568) (9,192) 4,151 2,040 2,040 (3,001) (10,413) 4,501 2,343 2,343 (3,569) – – – – – (10,413) 4,501 – – – 11,984 11,189 23,173 – 23,173 (7,405) (2,942) (2,080) (862) (62) 1,575 (6,692) (3,239) (1,842) (1,397) 55 1,313 (14,097) (6,181) (3,922) (2,259) (7) 2,888 (1,582) – 84 (84) 7 (1,575) (15,679) (6,181) (3,838) (2,343) – 1,313 – – – – – – – – – – – – – – 2,860 (1,035) (560) 1,265 5 (605) 3,553 – – – 48 1,527 – – – – – 1,313 1,532 (605) 3,553 Note 1 1 2 2 3 4 5 xls The main reconciling items between the Management Report and the Income Statement report are: 1. Changes in unit-linked provisions of CZK 1,582 million are reported in the Income Statement as technical benefits and claims while it is presented within financial income in the Management Report. 2. Different classification of acquisition costs and administration costs – mainly service costs. 3. Other income and other expenses as reported in the Income Statement are split in the Management Report between other technical items and total other income and expenses. 4. The aggregate affect of Note 1, 3 and 5. 5. Significant part of total difference in the amount of CZK 1,527 million is represented by gains/losses on foreign currency of CZK 1,509 million (mainly on AFS portfolio) which are reported in the Income Statement as total other income and expenses while in the Management Report they are presented in the financial income section. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 129 The following table shows key figures per operating segment: In CZK million, for the year ended 31 December 2012 Capital expenditure* Depreciation and amortisation Impairment losses recognised Reversal of impairment losses Total segment assets Non-life (361) (335) (371) 611 40,431 Life (135) (183) (303) 22 81,312 Total (496) (518) (674) 633 121,743 Non-life (478) (353) (663) 622 35,743 Life (207) (189) (165) 236 80,772 Total (685) (542) (828) 858 116,515 xls In CZK million, for the year ended 31 December 2011 Capital expenditure* Depreciation and amortisation Impairment losses recognised Reversal of impairment losses Total segment assets * Additions to non-current assets other than financial instruments, deferred tax assets, post-employment benefit assets and rights arising under insurance contracts. xls Segment assets and liabilities are not regularly included in the reports provided to the Board of Directors. Geographical information The Company operated in 2012 mainly in the Czech Republic and in EU countries. More than 99% of the income from insurance contracts came from clients in the Czech Republic. In 2012 the Company acquired and insurance portfolio and related assets and liabilities in Poland and starting 2013 it will extend its foreign operations using recently founded branch. Geographical information about non-current assets: In CZK million, for the year ended 31 December 2012 Investments to subsidiaries Intangible assets Tangible assets Investment properties Total Czech Republic 5,210 1,375 451 65 7,101 Poland – 468 26 – 494 xls In CZK million, for the year ended 31 December 2011 Investments to subsidiaries Intangible assets Tangible assets Investment properties Total xls Czech Republic 5,340 1,439 462 85 7,326 Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 130 E. Risk report In the risk report, the Company presents further information in order to enable the assessment of the significance of financial instruments and insurance contracts for an entity's financial position and performance. Furthermore, the Company provides information about its exposure to risks arising from financial instruments and insurance contracts, and it discloses the management's objectives, policies and processes for managing those risks, in accordance with IFRS 7. E.1. Risk Management System The Company is a member of the Generali Group (the Group) and is part of its risk management structure. The Generali Group has implemented a risk management system that aims at identifying, evaluating and monitoring the most important risks to which the Generali Group and the Company are exposed, which means the risks whose consequences could affect the solvency of the Generali Group or the solvency of any single business unit, or negatively hamper any company goals. The risk management processes apply to the whole Generali Group, i.e. all the countries where it operates and each business unit. However, the degree of integration and depth varies with the complexity of the underlying risks. Integration of processes within the Generali Group is fundamental to assure an efficient system of risk management and capital allocation for every business unit. The main objectives of the risk management process are to maintain the identified risks below an acceptable level, to optimise the capital allocation and to improve the risk-adjusted performance. Risk management guidelines of the Company related to investment risk management, the system of limits, credit ratings and guidelines on an approval process for new instruments are in place as well as the investment risk reporting for management on a monthly basis. Risk management system is based on three main pillars: a) risk measurement process: aimed at assessing the solvency of the Company; b) risk governance process: aimed at defining and controlling the managerial decisions in relation with relevant risks; c) risk management culture: aimed at increasing the value creation. E.2. Roles and responsibility The system is based on three levels of responsibility: a) Assicurazioni Generali (Generali Group) – for every country, it sets the targets in terms of solvency, results and risk exposure; moreover it defines the risk management policy through a list of Guidelines for acceptance of the main risks. The Generali Group has developed the Enterprise Risk Management Policy to align the risk measurement methodology, the governance and the reporting of each company of the Generali Group. b) Generali PPF Holding (GPH) – defines strategies and objectives for every firm, taking into account the local features and regulations, providing methodological support and controlling the results. In particular, in order to ensure a better solution to the specific features of local risks and changes in local regulation, risk management responsibility and decisions are delegated to the Chief risk officer (CRO) of GPH, respecting the Generali Group policy framework. Generali and GPH Group are also assigned performance targets for their respective areas. c) The Company defines strategies and targets in respect of the policy and the guidelines established by GPH. Risk management involves the corporate governance of the Company and the operational and control structure, with defined responsibility levels, and aims to ensure the adequacy of the entire risk management system at every moment. Company’s Risk Management reports monthly on the investment exposure and on both market and credit risks. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 131 E.3. Risk measurement and control Through its insurance activity, the Company is naturally exposed to several types of risk, that are related to movements on financial markets, to adverse developments of insurance related risks, both in life and non-life business, and generally to all the risks that affect ongoing organised economic operations. These risks can be grouped into the following five main categories which will be detailed later in this report: market risk, credit risk, liquidity risk, insurance risk and operational risk. Along with the specific measures for the risk categories considered by the Generali Group, the calculation of the Economic Capital represents a comprehensive measure of risk that can be aggregated at the different organisational levels (Group, country and operative entity) and at the main business lines (life, non-life and asset management). The Economic Capital is a risk measure that corresponds to the amount of capital to be held so that the market value of assets is greater than the market value of liabilities in twelve months’ time, with a given confidence level. The internal models of risk measurement are constantly being improved, in particular those relating to calculation of the Economic Capital and asset-liability management (ALM) approaches have been harmonised at all different organisational levels within the Generali Group. E.4. Market risk Unexpected movements in prices of equities, real estate, currencies and interest rates might negatively impact the market value of the investments. These assets are invested to meet the obligation towards both life and non-life policyholders and to earn a return on capital expected by the shareholders. The same changes might affect both assets and the present value of the insurance liabilities. The market risk of the Company’s investment portfolios’ financial assets and liabilities is monitored and measured on a continuing basis, using a Value at Risk analysis and other methods (cash-flow matching, duration analysis, etc.). Risks are monitored on a fair value basis so that some accounting categories with insignificant risks are omitted from further chapters. Investment portfolios therefore include all Investments except for Investment property, Investments in subsidiaries, Unit-linked policies, Receivables and some specific immaterial investments. It also includes Cash and cash equivalents and Financial liabilities. Trade receivables face mainly risk of default. Due to the short-term pattern of trade receivables the Company considers a market risk of trade receivables as insignificant. E.4.1. Interest rate risk The Company’s operations are subject to the risk of interest rate fluctuations to the extent that interest-earning assets (including investments) and interest-bearing liabilities mature or repriced at different times or in differing amounts. In the case of floating rate assets and liabilities, the Company is also exposed to an interest rate cash flow risk, which varies depending on the different repricing characteristics of the various floating rate instruments. Interest rate derivatives are primarily used to bridge the mismatch in the repricing of assets and liabilities. In some cases derivatives are used to convert certain interest-earning assets to floating or fixed rates to reduce the risk of losses in value due to interest rate changes or to lock in spreads. In addition, the Company enters into interest rate swaps to fix the interest rates on its floating-rate debts at a certain level. The Company monitors the sensitivity of financial assets and liabilities to various standard and non-standard interest rate scenarios. Standard scenarios that are considered on a monthly basis include a 100 basis point (bp) parallel fall or rise in all yield curves worldwide. Assets are divided into 3 groups: Bonds, Interest rate sensitive instruments (group Interest rate derivatives) and others (group Money market instruments) which are almost insensitive to interest rate shocks. Unit-linked instruments are excluded from sensitivities due to the fact that investment risk is borne by the policyholders. The sensitivities shown in the following table concern only assets at their fair value as it was at the end of the year. The overall impact on the Company’s position is the result of sensitivity analysis on both the asset and liability side that creates a mitigating effect. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 132 Fair value of portfolio, in CZK million, as at 31 December 2012 Current Bonds Money market instruments Interest rate derivatives Total 70,376 5,177 (1,574) 73,979 100bp parallel increase 66,846 5,176 (746) 71,276 100bp parallel decrease 74,188 5,178 (2,312) 77,054 100bp parallel increase 65,679 4,838 (429) 70,088 100bp parallel decrease 72,340 4,844 (2,476) 74,708 xls Fair value of portfolio, in CZK million, as at 31 December 2011 Current Bonds Money market instruments Interest rate derivatives Total 68,765 4,840 (1,421) 72,184 xls Sensitivity of insurance liabilities is disclosed in note C.2.4. Table below shows reconciliation of Investment portfolio bearing interest rate risk as detailed in relevant Notes: In CZK million, as at 31 December Loans and receivables – unquoted bonds – fair value Available-for-sale FVTPL Term deposits classified as cash Other term deposits Reverse repurchase agreement ( Reverse REPO) Repurchase agreement (REPO) Derivatives – assets 2012 1,078 58,476 10,751 4,642 381 – (28) 525 2011 986 55,266 12,448 3,678 1,303 393 (69) 315 Note F.3.2. F.3.3. F.3.4. F.6. F.3.2. F.3.2. F.11.1. F.3.4. Derivatives – liabilities Reconciliation to Investment portfolio Total (1,919) 73 73,979 (2,218) 82 72,184 F.11. xls The most significant reconciling items are due coupons on bonds reported as receivables (2012: CZK 71 million, 2011: CZK 62 million). E.4.2. Asset liability matching A substantial part of insurance liabilities carries an interest rate risk. Asset-liability management is significantly involved in interest rate risk management. The management of interest rate risk, implied from the net position of assets and liabilities, is a key task of assetliability management. GPH has an Asset and Liability Committee which is an advisory body of the Board of Directors of the Company and is in charge of the most strategic investment and ALM-related decisions. The committee is responsible for setting and monitoring the GPH Group's strategic asset allocation in the main asset classes, i.e. government and corporate bonds, equities, real estate, etc. and also the resulting asset and liability strategic position. The objective is to establish appropriate return potential together with ensuring that the GPH Group can always meet its obligations without undue cost and in accordance with the GPH Group's internal and regulatory capital requirements. In order to guarantee the necessary expertise and mandate, the Committee consists of representatives of top management, asset management, risk management and ALM experts from business units. The ALM manages the net asset-liability positions in both, life and non-life insurance, with the main focus on traditional life with the long-term nature and often with embedded options and guarantees. The insurance liabilities are analysed, including the embedded options and guarantees and models of future cash flows are prepared in cooperation with actuaries. The models allow for all guarantees under the insurance contracts and for expected development of the key parameters, primarily mortality, morbidity, lapses and administration costs. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 133 At first government bonds are used to manage the net position of assets and liabilities and in particular its sensitivity to parallel and non-parallel shifts in the yield curve. Next corporate bonds and derivatives, primarily interest rate swaps, can be used. However, in line with the credit risk management policy, investments in long-term and thus also high-duration instruments focus on government bonds. The use of interest rate swaps is limited due to their accounting treatment – as their revaluation which is reported in the income statement does not match with the reporting of the insurance liabilities. There is a strategic target asset-liability interest rate position set in line with the risk and capital management policy – to strictly focus on intended risks and reduce capital needed for risks with lower expected gain potential. The prevailing policy is to reduce this position to a minimum level. Despite that for number of reasons it is e.g. not possible to perfectly match future cash flows of assets and liabilities, the position has been substantially reduced within the last years and currently the parallel and also non-parallel sensitivities are low. Investments in emerging long-term government bonds are also contributing to this result. In addition to the management of the strategic position, there are certain limits allowed for tactical asset managers’ positions, so that asset interest rate sensitivity can deviate from the benchmark in a managed manner. E.4.3. Equity price risk Equity price risk is the risk that equity prices will fluctuate affecting the fair value of equity investments and other instruments that derive their value from a particular equity investment or index of equity prices. The Company manages its use of equity investments in response to changing market conditions using the following risk management tools: a) the portfolio is diversified, b) the limits for investments are set and carefully monitored. The equity price risk is part of the Market Value at Risk (MVaR) calculation and through it the equity price risk is measured (for details on the methodology, see E.4.5). The MVaR is calculated for a one-year time horizon at a 99.5% confidence level. The positive impact of diversification can be seen in the table below. In CZK million, as at 31 December 2012 9,501 4,098 2,679 Portfolio exposed to equity risk Sum of MVaR for individual instrument (before diversification) Portfolio MVaR after diversification 2011 8,997 6,735 4,353 xls Table below shows reconciliation of Investment portfolio bearing equity price risk as detailed in relevant Notes: In CZK million, as at 31 December Investment fund units AFS equities at FV FVTPL Investment fund units Reconciliation to Investment portfolio Total 2012 5,371 4,151 247 (268) 9,501 2011 5,392 2,752 444 409 8,997 Note F.3.3. F.3.3. F.3.4. xls In 2012 the reconciliation in the amount of CZK 268 million is caused by fund certificate which is in the process of sale and therefore equity risk is not considered. The reconciliation amount in 2011 represents hybrid instruments reported as bonds fair valued through profit or loss. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 134 E.4.4. Currency risk The Company is exposed to currency risk through transactions in foreign currencies and through its assets and liabilities denominated in foreign currencies. As the currency in which the Company presents its financial statements is CZK, movements in the exchange rates between selected foreign currencies and CZK affect the Company’s financial statements. The general strategy of the Company is to fully hedge currency risk exposure. The Company ensures that its net exposure is kept on an acceptable level by buying and selling foreign currencies at spot rates when considered appropriate, or using short-term FX operations. The FX position is regularly monitored and the hedging instruments are reviewed on a monthly basis and adjusted accordingly. Derivative financial instruments are used to manage the potential earnings impact of foreign currency movements, including currency swaps, spot and forward contracts. When suitable, options and other derivatives are also considered and used. The Company’s main foreign exposures are to European countries and the United States of America. Its exposures are measured mainly in Euros (“EUR”), U.S. Dollars (“USD”) and Polish Zloty (“PLN”), because the Company established a branch in Poland in 2012. The currency exposure is shown in the following tables. The following table shows sensitivities of the portfolio to changes in currency risk. The portfolio does not contain instruments covering unit-linked policies, as the investment risk is transferred from the Company to the policyholder. Currency shocks consider to be a rise or a fall in the value of foreign currency position by a specified percentage. Such an approach is in line with the Solvency II definition of a currency risk. Due to hedge accounting, the impact of potential increase or decrease of foreign exchange rates is limited and recognized through the income statement: In CZK million, as at 31 December 2012 FX investment portfolio exposure After shock up (+10%) After shock down (–10%) EUR 732 806 659 USD 69 76 62 CZK* 83,017 83,017 83,017 Other 242 267 218 Total 84,060 84,165 83,956 EUR 221 243 199 USD (131) (144) (118) CZK* 81,212 81,212 81,212 Other 402 443 362 Total 81,704 81,754 81,655 xls In CZK million, as at 31 December 2011 FX investment portfolio exposure After shock up (+10%) After shock down (–10%) * functional currency xls The following table shows sensitivities of the insurance liabilities to change in currency risk. In CZK million, as at 31 December 2012 FX insurance liabilities exposure After shock up (+10%) After shock down (–10%) EUR 1,308 1,439 1,177 USD 42 46 38 CZK* 83,195 83,195 83,195 PLN** 894 983 805 Other 201 221 181 Total 85,640 85,884 85,396 EUR 1,342 1,476 1,208 USD 38 42 34 CZK* 84,676 84,676 84,676 PLN** 47 52 42 Other 181 199 163 Total 86,284 86,445 86,123 xls In CZK million, as at 31 December 2011 FX insurance liabilities exposure After shock up (+10%) After shock down (–10%) * functional currency ** functional currency of the branch in Poland – see Note A.4. xls Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 135 The following table shows the composition of financial assets and liabilities with respect to the main currencies: In CZK million, as at 31 December 2012 Loans Financial assets available-for-sale Financial assets at fair value through profit or loss Other investments Reinsurance assets Receivables Cash and cash equivalents Total assets Insurance liabilities Financial liabilities Payables Other liabilities Total liabilities Net foreign currency position EUR – 15,044 USD – 10,089 CZK 1,019 41,831 PLN – 268 Other – 816 Total 1,019 68,048 (13,003) – 4 1,012 130 3,187 1,308 1,378 247 – 2,933 (7,429) – – 72 142 2,874 42 2,721 46 – 2,809 42,833 381 9,698 4,764 4,785 105,311 83,195 (797) 7,537 1,813 91,748 – – – 759 17 1,044 894 268 41 19 1,222 (319) – – 40 15 552 201 283 7 – 491 22,082 381 9,702 6,647 5,089 112,968 85,640 3,853 7,878 1,832 99,203 254 65 13,563 (178) 61 13,765 EUR – 15,722 USD – 8,969 CZK 1,394 38,010 PLN – – Other – 809 Total 1,394 63,510 (541) – 9 1,910 133 17,233 1,342 15,031 203 – 16,576 657 (204) – – 123 65 8,953 38 8,950 73 – 9,061 (108) 22,619 1,303 9,465 4,478 3,724 80,993 84,676 (21,642) 6,432 1,831 71,297 9,696 255 – – 28 1 284 47 – 1 – 48 236 (224) – – 123 18 726 181 450 25 – 656 70 21,905 1,303 9,474 6,662 3,941 108,189 86,284 2,789 6,734 1,831 97,638 10,551 xls In CZK million, as at 31 December 2011 Loans Financial assets available-for-sale Financial assets at fair value through profit or loss Other investments Reinsurance assets Receivables Cash and cash equivalents Total assets Insurance liabilities Financial liabilities Payables Other liabilities Total liabilities Net foreign currency position xls E.4.5. Risk limits and Market Value at Risk The principal tools used to measure and control market risk exposure within the Company’s investments portfolios are a system of risk limits and Market Value at Risk (MVaR). The system includes single and total limits on foreign currency (FX), interest rate (IR) and equity (EQ) risks. The primarily aim of the system of limits is to control exposure to single type of risks. Limits are monitored on daily basis and allow Risk Management to take immediate action and actively manage the level of the undertaken risks. Risk Management uses the combination of the system of limits and MVaR as an effective tool for entire RM system which allows taking operative short-term measures and monitor risks on long-term basis as well. Investment portfolios include all Investments except for Investment property, Investments in subsidiaries, Unit-linked policies, Receivables and some specific immaterial investments. It also includes Cash and cash equivalents and Financial liabilities. Value at Risk represents the potential losses from adverse changes in market factors for a specified time period and confidence level. The approach, based on JP Morgan Risk Metrics methodology, calculates the Value at Risk using a covariance matrix of relative changes in market factors and net present value of actual positions assuming that these relative changes are normally distributed. The MVaR is calculated for a one-year time horizon at a 99.5% confidence level. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 136 The assumptions on which the MVaR model is based give rise to some limitations, especially the following: a) A holding period assumes that it is possible to hedge or dispose of positions within that period. This is considered to be a realistic assumption in almost all cases but may not be the case in situations in which there is severe market illiquidity for a prolonged period. b) A confidence level does not reflect losses that may occur beyond this level. Even within the model used, there is a 0.5 percent probability that losses could exceed the MVaR. c) The methodology is applicable to instruments with a linear relationship between position value and market risk factors. In the case of nonlinearity (e.g. for options), the analytical delta/gamma approximation is used. d) MVaR is calculated on an end-of-day basis and does not reflect exposures that may arise on positions during the trading day. e) The use of historical data as a basis for determining the possible range of future outcomes may not always cover all possible scenarios, especially those of an exceptional nature. The model is also sensitive on the length of the historical data used. The Company uses historical data for the most recent year to cover enough of history and also to reflect the current market situation. f) The MVaR measure is dependent upon the Company’s position and the volatility of market prices. The MVaR of an unchanged position reduces if the market price volatility declines and vice versa. The MVaR positions of the whole portfolio of the Company were as follows. To show the sensitivity and also the development of the total MVaR, the average, minimum and maximum of the MVaR within the year (calculated from end-of-month values) and their corresponding distribution into three main categories (FX risk, IR risk, equity price risk) are also presented: In CZK million, for the year ended 31 December 2012 Foreign currency risk Interest rate risk Equity risk Diversification effect Overall As at 31 December 67 865 2,679 (628) 2,983 Average VaR* 134 1,710 3,105 (838) 4,111 Maximum* 75 2,281 4,529 (1,203) 5,683 Minimum* 67 865 2,679 (628) 2,983 As at 31 December 260 2,391 4,039 (1,944) 4,746 Average VaR* 135 2,280 4,734 (1,285) 5,864 Maximum* 117 2,164 9,133 (1,214) 10,200 Minimum* 121 1,741 3,101 (1,580) 3,383 xls In CZK million, for the year ended 31 December 2011 Foreign currency risk Interest rate risk Equity risk Diversification effect Overall * Minimum, maximum and average VaR is determined based on overall VaR calculated during the year and it is not necessarily indicative for minimum, maximum and average values on each single component of VaR. Note: In the context of Solvency II internal model methodology alignment the Company has started to use historical data for the most recent year for regular MVaR calculations, while in 2011 the data for the most recent quarter were used. xls Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 137 E.5. Credit risk In CZK million, as at 31 December Bonds and Loans Bonds available-for-sale Bonds at fair value through profit or loss Loans (fair value) Trade and other receivables Reinsurance assets Total 2012 70,368 58,476 10,751 1,141 6,647 9,702 86,717 2011 69,161 55,266 12,448 1,447 6,662 9,474 85,297 Note F.3.3. F.3.4. F.3.2. F.5. F.4. xls Credit risk refers to the economic impact, from downgrades and defaults of fixed income securities or counterparties, on the company’s financial strength. Furthermore, a general rise in spread level, due to a credit crunch or liquidity crisis, impacts the financial strength of a company. The Company has adopted guidelines to limit the credit risk of the investments. These favour the purchase of investment-grade securities and encourage the diversification and dispersion of the portfolio. For the rating assessment of an issue or issuer, ratings from rating agencies are used. Securities without an external rating are given an internal one based on Company’s own credit analysis. In most cases internal ratings are based on external rating of parent company or it’s adjusted external rating due to subordination of the instrument. All internal ratings are in accordance with GPH’s assessment. In line with Generali Group principles, Company uses the second best external rating for each counterparty in all calculations and the system of credit limits. To manage the level of credit risk, the Company deals with counterparties with a good credit standing and enters into master netting agreements whenever possible. Master netting agreements provide for the net settlement of contracts with the same counterparty in the event of default. The Company sets up complex system of limits to manage credit risk and monitors compliance with these limits on a daily basis. The system includes e.g. issuer/counterparty limits according to their credit quality, limits on rating categories and concentration limits. The following tables show the Company’s credit quality of its financial assets at fair value. Rating of bonds and loans In CZK million, as at 31 December AAA AA A BBB BB B Non-rated Total xls 2012 3,209 33,393 12,407 8,409 2,195 43 10,712 70,368 2011 3,221 32,491 15,059 4,503 2,221 – 11,666 69,161 Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 138 Rating of reinsurance assets In CZK million, as at 31 December 2012 – 331 351 52 8,194 774 9,702 AAA AA A BBB Captive reinsurance Non-rated Total 2011 37 479 300 31 8,124 503 9,474 xls There were no past due or impaired reinsurance assets either in 2012 or 2011. The Company places term deposits with selected financial institutions which had as at 31 December 2012 rating from AA- to BBB+ (31 December 2011: AA to A-). Significant portion of term deposits evaluated via internal rating is placed with PPF banka, a.s. a related party (see F.30.3.). There were no past due or impaired term deposits either in 2012 or 2011. The following table shows the Company’s exposure to credit risk for loans and receivables: In CZK million, as at 31 December Individually impaired – carrying amount Gross amount 31 days to 90 days after maturity 91 days to 180 days after maturity 181 days to 1 year after maturity Over 1 year after maturity Allowance for impairment Past due but not impaired – carrying amount Neither past due nor impaired – carrying amount Total Amortised costs Total Fair value Loans and advances 2012 2011 57 57 7,445 7,613 – – – – – – 7,445 7,613 (7,388) (7,556) – 962 1,019 1,141 – 1,337 1,394 1,447 Trade and other receivables 2012 2011 1,360 1,925 2,795 3,847 1,554 1,849 417 512 166 431 658 1,055 (1,435) (1,922) 270 5,017 6,647 6,647 268 4,469 6,662 6,662 xls The Company held no past due or impaired bonds either in 2012 or in 2011. Individually impaired receivables consist mostly of receivables from direct insurance, receivables from intermediaries, from reinsurance operations (trade and other receivables category) and receivables from matured loans and bonds not repaid (loans and advances category). These receivables are assessed according to their seniority and collection method – each receivable is individually assessed using these criteria and an allowance for impairment is stated accordingly. Loans and advances and other investments, that are neither overdue nor impaired, consist mostly of receivables from term deposits and reverse repurchase agreements with banks. Neither past due nor impaired trade and other receivables consist mostly of receivables from insurance premiums and reinsurance receivables. The most significant part of receivables past due but not impaired are reinsurance receivables. The Company holds collateral for loans and advances to banks in the form of securities as part of reverse repurchase agreements, collateral for loans and advances to non-banks in the form of pledge over property, received notes and guarantees. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 139 The following table shows the fair value of collateral held: In CZK million, as at 31 December Loans and advances to banks and nonbanks 2012 2011 21 31 20 30 1 1 317 391 317 391 338 422 Against individually impaired Property Other Against neither past due nor impaired Debt securities Total xls Concentrations of credit risk arise where groups of counterparties have similar economic characteristics that would cause their ability to meet their contractual obligations to be similarly affected by changes in economic or other conditions. The following table shows the economic and geographic concentration of credit risk of bonds and loans: In CZK million, as at 31 December 2012 Economic concentration Public sector Financial Energy Utilities Materials Telecommunication services Industrial Consumer Discretionary Asset-backed Total 2011 CZK million In% CZK million In% 41,492 22,592 3,492 1,951 341 314 185 1 – 70,368 58.97 32.11 4.96 2.77 0.48 0.45 0.26 0.00 0.00 100.00 38,418 23,066 3,452 2,748 – 577 424 1 475 69,161 55.56 33.35 4.99 3.97 0.00 0.83 0.61 0.00 0.69 100.00 CZK million In% CZK million In% 48,341 6,942 4,271 3,000 2,778 1,471 1,428 987 809 274 67 – 70,368 68.69 9.87 6.07 4.26 3.95 2.09 2.03 1.40 1.15 0.39 0.10 0.00 100.00 46,105 6,464 6,649 2,915 1,057 1,983 1,003 880 1,034 686 332 53 69,161 66.66 9.35 9.61 4.21 1.53 2.87 1.45 1.27 1.50 0.99 0.48 0.08 100.00 xls In CZK million, as at 31 December 2012 Geographic concentration Czech republic Other central-eastern European countries Russia Rest of Europe Netherlands USA Austria United Kingdom Germany Rest of world Spain Italy Total 2011 xls The amounts reflected in the tables represent the maximum accounting loss that would be recognised as at the end of the reporting period if the counter parties failed completely to perform as contracted and any collateral or security proved to be of no value. The amounts, therefore, greatly exceed incurred losses, which are included in the allowance for uncollectibility. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 140 E.5.1. Credit Value at Risk The principal tool used to measure and control credit risk exposure within the Company’s investment portfolios is Credit Value at Risk (CVaR). Credit Value at Risk represents the potential losses from adverse changes in credit factors for a specified time period and confidence level. The approach is based on the JP Morgan Credit Metrics methodology using transition matrices and Monte-Carlo simulations of rating transitions. This methodology covers credit risk within the full context of the portfolio and includes changes in value caused not only by possible default events, but also by changes in credit quality. The CVaR is calculated for a one-year time horizon at a 99.5% confidence level. E.6. Liquidity risk Liquidity risk arises in the general funding of the Company’s activities and in the management of its positions. It includes both the risk of being unable to fund assets using instruments with appropriate maturities and rates and the risk of being unable to liquidate an asset sufficiently quickly and in the appropriate amount, and the risk of being unable to meet obligations as they become due. The Company has access to a diverse funding base. Apart from insurance liabilities, which serve as a main source of financing, funds are raised using a broad range of instruments including deposits, other liabilities evidenced by paper, reinsurance policy, subordinated liabilities and shareholder equity. This enhances funding flexibility, limits dependence on any one source of funds and generally lowers the cost of funds. The Company strives to maintain a balance between continuity of funding and flexibility through the use of liabilities with a range of maturities; for details see also the section above on asset and liability matching. Further, the Company holds a portfolio of liquid assets as part of its liquidity risk management strategy. Special attention is paid to the liquidity management of non-life insurance business requiring sufficient funding to meet all the potential obligations in the event of a natural disaster or other extraordinary event. The Company continually assesses its liquidity risk by identifying and monitoring changes in the funding required to meet business goals and the targets set in terms of the overall Company strategy. The following tables show an analysis of the Company’s financial assets and liabilities broken down into their relevant maturity bands based on the residual contractual maturities. Residual contractual maturities of financial assets: In CZK million, as at 31 December 2012 Investments Loans Available-for-sale Bonds Equities Investment fund units Financial assets at fair value through profit or loss Bonds Investment fund units Unit-linked investments Derivatives Other investments Receivables Cash and cash equivalents Total financial assets xls Less Between Between than 1 and 3 months 1 month 3 months and 1 year 718 722 7,654 – 108 45 85 542 4,842 85 542 4,842 – – – – – – 252 72 2,767 54 10 2,703 – – – 6 – 6 192 62 58 381 – – 5,176 5,089 10,983 780 – 1,502 153 – 7,807 Between 1 and 5 years 43,990 185 37,562 37,562 – – 6,243 6,019 – 11 213 – 149 – 44,139 More Nonthan -specified 5 years 37,075 20,414 1,090 58 33,028 9,573 33,028 – – 4,202 – 5,371 2,957 10,783 2,954 – – 247 – 10,536 3 – – – 110,573 1,486 85,632 76,059 4,202 5,371 23,074 11,740 247 10,559 528 381 389 – 37,464 6,647 5,089 122,309 – – 20,414 Total Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 141 In CZK million, as at 31 December 2011 Investments Loans Available-for-sale Bonds Equities Investment fund units Financial assets at fair value through profit or loss Bonds Investment fund units Unit-linked investments Derivatives Other investments Receivables Cash and cash equivalents Total financial assets Less Between Between than 1 and 3 months 1 month 3 months and 1 year 820 2,841 8,849 391 – 45 188 1,640 7,608 188 1,640 7,608 – – – – – – 90 49 1,196 56 11 1,138 – – – 15 – 26 19 38 32 151 1,152 – 4,807 838 – 3,941 – – 9,568 3,679 8,849 Between 1 and 5 years 41,989 299 31,931 31,931 – – 9,759 9,501 – 5 253 – 193 – 42,182 More Nonthan -specified 5 years 38,181 17,399 1,135 58 33,193 8,245 33,193 129 – 2,724 – 5,392 3,853 9,096 3,851 – – 197 – 8,652 2 247 – – 824 – – – 39,005 17,399 Total 110,079 1,928 82,805 74,689 2,724 5,392 24,043 14,557 197 8,698 591 1,303 6,662 3,941 120,682 xls Residual contractual maturities of financial liabilities: In CZK million, as at 31 December 2012 Financial liabilities Other financial liabilities Financial liabilities at fair value through profit or loss Payables Other liabilities Total financial liabilities Less than 1 month 66 58 8 7,189 1,622 8,877 Between Between 1 and 3 3 months months and 1 year 80 320 45 216 35 104 5 684 210 – 295 1,004 Between 1 and 5 years 1,708 1,400 308 – – 1,708 More than 5 years 322 253 69 – – 322 Less than 1 month 587 95 492 6,182 1,703 8,472 Between Between 1 and 3 3 months months and 1 year 131 713 75 601 56 112 3 549 127 1 261 1,263 Between 1 and 5 years 1,137 715 422 – – 1,137 More than 5 years 277 197 80 – – 277 Total 2,496 1,972 524 7,878 1,832 12,206 xls In CZK million, as at 31 December 2011 Financial liabilities Other financial liabilities Financial liabilities at fair value through profit or loss Payables Other liabilities Total financial liabilities xls Total 2,845 1,683 1,162 6,734 1,831 11,410 Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 142 Estimated cash flows of insurance liabilities and liabilities for investment contracts with DPF In CZK million, as at 31 December 2012 Non-life insurance liabilities RBNS & IBNR Other insurance liabilities Life assurance liabilities Of which guaranteed liability for investment contracts with DPF Total Less than 1 year 7,263 6,970 293 6,369 Between 1 and 5 years 4,208 4,109 99 21,717 Between 5 and 10 years 1,835 1,835 – 11,304 Between 10 and 15 years 1,657 1,657 – 7,782 Between 15 and 20 years 1,403 1,403 – 4,577 More than 20 years 1,142 1,142 – 11,534 Total 17,508 17,116 392 63,283 193 13,632 749 25,925 308 13,139 152 9,439 91 5,980 350 12,676 1,843 80,791 Less than 1 year 6,859 6,627 232 5,094 Between 1 and 5 years 4,027 4,027 – 21,139 Between 5 and 10 years 1,845 1,845 – 11,400 Between 10 and 15 years 1,678 1,678 – 8,535 Between 15 and 20 years 1,426 1,426 – 4,820 More than 20 years 1,174 1,174 – 13,840 Total 17,009 16,777 232 64,828 113 11,953 593 25,166 178 13,245 84 10,213 68 6,246 242 15,014 1,278 81,837 xls In CZK million, as at 31 December 2011 Non-life insurance liabilities RBNS & IBNR Other insurance liabilities Life assurance liabilities Of which guaranteed liability for investment contracts with DPF Total xls E.7. Insurance risks Insurance risk results from the uncertainty surrounding the timing, frequency and size of claims under insurance contracts. The principal risk is that the frequency or size of claims is greater than expected. In addition, for some contracts, there is uncertainty about the timing of insured events. These are, by their nature, random, and the actual number and size of events during any one year may vary from those estimated using established statistical techniques. The Company is exposed to actuarial and underwriting risk through a wide range of life and non-life products offered to customers: participating and non-participating traditional life products, unit-linked, annuities, universal life products, guaranteed investment products and all lines of non-life products (property, accident and health, car, third party liability and disability). The most significant components of actuarial risk concern the adequacy of insurance premium rate levels and the adequacy of provisions with respect to insurance liabilities and the capital base. The adequacy is assessed taking into consideration the supporting assets (fair and book value, currency and interest sensitivity), changes in interest rates and exchange rates and developments in mortality, morbidity, non-life claims frequency and amounts, lapses and expenses as well as general market conditions. Specific attention is paid to the adequacy of provisions for the life business. For a detailed description of the liability adequacy test, see Note C.2.3. The Company manages the insurance risk using internal guidelines for product design, reserving, pricing criteria, reinsurance strategy and guidelines for underwriting. Monitoring risk profiles, review of insurance-related risk control and asset/liability management are also carried out by senior management. For those insurance contracts that contain high interest rate guarantees, stochastic modelling is used to assess the risk of these guarantees. The pricing reflects the cost of the guarantees and appropriate reserves are established accordingly. New methods based on dynamic and stochastic modelling were implemented and are continuously being improved. These methods will be used, among others, to measure the economic capital of insurance risks. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 143 E.7.1. Concentration of insurance risk A key aspect of the insurance risk faced by the Company is the extent of the concentration of insurance risk, which determines the extent to which a particular event or series of events could significantly impact upon the Company’s liabilities. Such concentrations may arise from a single insurance contract or through a number of related contracts where significant liabilities could arise. An important aspect of the concentration of insurance risk is that it could arise from the accumulation of risks within a number of different insurance classes. Concentrations of risk can arise in low-frequency, high-severity events such as natural disasters; in situations where the Company is exposed to unexpected changes in trends, for example, unexpected changes in human mortality or in policyholder behaviour; or where significant litigation or legislative risks could cause a large single loss, or have a pervasive effect on many contracts. E.7.1.1. Geographic concentrations The risks underwritten by the Company are primarily located in the Czech Republic. E.7.1.2. Low-frequency, high-severity risks Significant insurance risk is connected with low-frequency and high-severity risks. The Company manages these risks through its underwriting strategy and adequate reinsurance arrangements. According to its underwriting strategy, the most significant risk of natural disaster to which the Company is exposed is the risk of flooding in the Czech Republic. In the event of a major flood, the Company expects the property portfolio to see high claims for structural damage to properties and contents, and high claims for business interruption while transport links are inoperable and business properties are closed for repair. Apart from the risk of flooding, other climatic phenomena, such as long-lasting snow-fall, claims caused by snow-weight or strong wind-storms or hail-storms would have a similar effect. Underwriting strategy The underwriting strategy is an integral part of the annual business plan that specifies the classes of business to be written within the planned period and the target sectors of clients. Following approval of underwriting limits by the Board of Directors, the strategy is cascaded to the individual underwriters in the form of underwriting limits (each underwriter can write business by line size, class of business, territory and industry in order to ensure the appropriate risk selection within the portfolio). E.7.1.3. Life underwriting risk In the life portfolio of the Company, there is a prevailing component of saving contracts, but there are also pure risk covers (death plus riders, such as an accident, disability, dread disease, etc.) and some annuity portfolios, with the presence of the longevity risk. The risks related to policies with a prevailing saving component are considered in a prudent way when pricing the guaranteed interest rate, in line with the particular situation of the local financial market, and also taking into account any relevant regulatory constraint. As far as the demographic risk related to pure risk portfolios is concerned, the mortality tables used in the pricing are prudent. The standard approach is to use population or experience tables with adequate safety loadings. For the most important risk portfolios, a detailed analysis of mortality experience is carried out every year in comparison with the expected mortality of the portfolio, determined according to the most up-to-date mortality tables available in each market. This analysis takes into consideration the mortality by sex, age, policy year, sum assured, other underwriting criteria and also mortality trends. Detailed analysis of risks concerning to dread disease and disability is also prepared annually. As far as lapse risk (risks related to voluntary withdrawal from the contract) and expense risk (risks related to inadequacy of charges and loadings in the premiums in order to cover future expenses) is concerned, it is evaluated in a prudent manner in the pricing of new products, considering the construction and the profit testing of new tariff assumptions derived from the experience of the Company, or if it is not sufficiently reliable or suitable, the experience of the other Generali Group entities or the general experience of the local market. In order to mitigate lapse risk, surrender penalties are generally considered in the tariff and are determined in such a way to compensate, at least partially, the loss of future profits. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 144 The table below shows the insurance liabilities of the life gross direct business split by level of guaranteed interest rate. In CZK million, as at 31 December Liabilities with guaranteed interest Between 0% and 2.49% Between 2.5% and 3.49% Between 3.5% and 4.49% More than 4.5% (incl.) Provisions without guaranteed interest Total 2012 2011 15,901 5,594 3,984 17,590 7,906 50,975 15,674 5,915 5,085 19,335 8,217 54,226 2012 9,163 3,947 209 5,740 619 19,678 2011 10,031 3,817 219 5,650 664 20,381 xls E.7.1.4. Non-life underwriting risk Gross earned premium per line of business is shown in the following table: In CZK million, as at 31 December Motor Personal Hull ( cargo, marine and aviation) Commercial Non-life accidents – individual Total xls The pricing risk covers the risk that the premium charged is insufficient to cover actual future claims and expenses. The reserving risk relates to the uncertainty of the run-off of reserves around its expected value, which is the risk that the actuarial reserve is not sufficient to cover all liabilities of claims incurred. Its assessment is closely related to the estimation of reserves and both processes are performed together for consistency reasons, using claim triangles and all other relevant information collected and analysed according to specific guidelines. The Company has the right to re-price the risk on renewal and reject fraudulent claims. These contracts are underwritten by reference to the commercial replacement value of the properties and contents insured or from liability of the insured person, and claims payment limits are always included to cap the amount payable on occurrence of the insured event. E.7.2. Reinsurance strategy Annually the Company pursues a renewal of reinsurance treaties which reinsures some of the underwritten risks in order to control its exposures to individual, frequent and catastrophic losses according to quantitative and qualitative points and protect its capital resources. The Company concludes the proportionate and non-proportionate reinsurance treaties or a combination of these reinsurance treaties to reduce its net exposure. The maximum net exposure limits for particular lines of business are reviewed annually. To provide an additional protection, the Company uses facultative reinsurance for certain insurance policies. The majority of reinsurance treaties are concluded with GP RE – the group captive reinsurance company based in Bulgaria. On the top of it, the Company benefits from the consolidated reinsurance programme and diversification of its risks due to the GPH group cover which is retro-ceded on the regular reinsurance market. Ceded reinsurance containing a reinsurers‘ credit risk as the cession does not relieve the Company of its obligations to its clients. Through the GPH credit risk management, the Company regularly evaluates the financial status of its reinsurers and monitors the concentration of credit risk to minimise its exposure to financial loss caused by a reinsurer’s insolvency. Placement of non-life obligatory reinsurance treaties is managed by the GPH and is guided by the Security List of Generali Trieste. All reinsurance issues are subject to strict review. This includes the evaluation of reinsurance arrangements, setting the minimum capacity and retention criteria, monitoring the purchase of reinsurance against those criteria, erosion of the reinsurance programme and its ongoing adequacy and credit risk. Treaty capacity needed is based on both internal and group modelling. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 145 The overview of obligatory reinsurance treaties for the main programme and underwriting year 2012: Line of business / Treaty Property Property Engineering Civil Building Household SME Property Liability Commercial Liability Motor Third Party Liability D&O Marine Cargo transport CASCO Medical Expenses Agriculture Livestock Hail Bonds Bonds Life, pensions Individual life insurance Group life insurance Life & Disability Personal Accident Form of reinsurance Leader Quota Share + Risk X/L, CAT X/L, AGG X/L Quota Share + Risk X/L, CAT X/L, AGG X/L Quota Share, CAT X/L, AGG X/L Quota Share, CAT X/L, AGG X/L Quota Share, CAT X/L, AGG X/L GP Re GP Re GP Re GP Re GP Re Quota Share + Risk X/L Quota Share + Risk X/L Surplus GP Re GP Re Lloyd’s Synd. 4711 Aspen Quota Share + Risk X/L Quota Share + CAT X/L Quota Share GP Re GP Re GP Re Risk + CAT X/L Stop Loss GP Re GP Re Quota Share GP Re Surplus Quota Share Surplus Quota Share Generali Trieste Generali Trieste Swiss Re GP Re xls E.8. Operational risk and other risks Operational risk is defined as the potential losses, including opportunity costs, arising from lack or underperformance in internal processes, human resources and systems or from other causes which may result from internal or external reasons. As part of the ongoing processes of Generali Group, the Company has set some common principles to manage these kinds of risks: – policies and basic requirements to handle specific risk-sources as defined at the Generali Group level; – criteria to measure operational risk. Moreover, a specific worldwide task force has been settled to define a common Generali Group methodology in order to identify, measure and monitor operational risks; – common methodologies and principles guiding internal audit activities in order to identify the most relevant processes to be audited. The operational risk management process is based primarily on analysing the risks and designing modifications for work procedures and processes to eliminate, as far as possible, the risks associated with operational events (losses caused by risks other than market and credit risk). Work procedures governing the investment and risk management processes constitute a part of the Company’s system of mandatory policies and procedures. E.8.1. Operating systems and IT security management Organisation of the Company’s IT is based on separating the IT security unit from IT operations and IT development. The rules set by the Company regarding IT risk management and IT security are based on the rules and recommendations contained in ISO/IEC 27001:2005 Information technology – Security techniques – Information security management systems – Requirements. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 146 E.9. Financial strength monitoring by third parties The Company’s risks are also monitored by third parties such as the insurance regulator. Also, the leading rating agencies periodically assess the financial strength of the whole Generali Group expressing a judgment on the ability to meet the ongoing obligations assumed toward policyholders. This assessment is performed taking into account several factors such as financial and economic data, the positioning of the Company within its market, and the strategies developed and implemented by the management. As at 31 December 2012, the Company has been rated by agency Standard & Poor’s (S&P) with the long-term counterparty credit and insurer financial strength ratings to be A- with a stable outlook. The rating has been confirmed on 28 February 2013 emphasizing strong operating performance, strong competitive position of the Company and strong capitalization and noticing relatively low quality of capital and highly competitive environment. E.10. Capital management The objectives of the Generali Group’s as well as the Company’s capital management policy are: a) to guarantee the accomplishment of solvency requirements as defined by the specific laws of the sector where the Company operates; b) to safeguard the going concern and the capacity to develop the own activity; c) to continue to guarantee an adequate remuneration of the shareholders’ capital; d) to determine adequate pricing policies that are suitable for the risk level of each sector’s activity. E.10.1. Solvency I The Company carries out business in the insurance sector, which is a regulated industry. The Company has to comply with all regulations set in the Insurance Act No 363/1999 Coll. and regulation No 303/2004 Coll., fully harmonised with EU regulation, including prudential rules relating to the capital. The prudential rules set the method for calculating minimum regulatory capital (Minimum Capital Requirement) and the actual regulatory capital (Solvency Capital Requirement). Both minimum and solvency capital requirements are calculated separately for life and non-life insurance. The industry’s lead regulator is the Czech National Bank which sets and monitors the capital requirements for the Company. Regulatory capital in CZK million, as at 31 December Minimum Capital Requirement Available Capital Life insurance Non-life insurance Life insurance Non-life insurance 2012 2,923 2,219 13,305 6,479 2011 3,057 2,219 13,966 5,909 xls The Company closely monitors its compliance with regulatory capital requirements. The current approach for calculating capital requirements is based on Solvency I principles which are to be replaced by a new system of regulatory capital calculation – Solvency II. The Company is gradually implementing the Solvency II standards into its own risk capital management procedures. E.10.2. Solvency II The capital management policy is based on a consistent approach for the evaluation of the economic value and its related risks and makes use of proper internal models (Embedded value, Economic Statement of Balance Sheet). This approach in fact anticipates the expected development within the “Solvency II” framework, which is the solvency regulation for insurance companies that the European Union is now developing. Future capital requirements will focus on the economic solvency of insurance companies and will reflect more precisely the specific risk positions, also giving possible credits for better risk management policies. In this phase of changes in the law and market conditions, the capital management policy integrates the internal economic logic with the necessary considerations about existing capital constraints, with reference in particular to current local and Generali Group solvency requirements and Rating Agency requirements. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 147 F. Notes to the Statements of Financial Position, Income and Comprehensive Income F.1. Intangible assets In CZK million, as at 31 December Software Other intangible assets Goodwill Total intangible assets 2012 1,379 24 440 1,843 2011 1,415 24 – 1,439 xls On acquisition of insurance business in Poland on 31 December 2012 a goodwill in the amount of CZK 440 million has been generated. Goodwill has been determined as follows: In CZK million, as at 31 December 2012 2012 213 (939) (726) 286 440 Fair value of assets acquired Fair value of liabilities assumed Net Liabilities Acquired Net fair value of consideration received Goodwill recognised on acquisition xls F.1.1. Software In CZK million, for the year ended 31 December Acquisition cost as at the beginning of the year Amortisation as at the beginning of the year Carrying amount as at the beginning of the year Additions Disposals Amortisation for the period Acquisition cost as at the end of the year Amortisation as at the end of the year Carrying amount as at the end of the year 2012 5,435 (4,020) 1,415 379 (12) (403) 5,666 (4,287) 1,379 2011 5,046 (3,640) 1,406 402 (13) (380) 5,435 (4,020) 1,415 2012 140 (116) 24 19 – (18) 153 (128) 24 2011 162 (123) 39 43 (12) (46) 140 (116) 24 xls F.1.2. Other intangible assets In CZK million, for the year ended 31 December Acquisition cost as at the beginning of the year Amortisation and impairment as at the beginning of the year Carrying amount as at the beginning of the year Additions Disposals Amortisation for the period Acquisition cost as at the end of the year Amortisation and impairment as at the end of the year Carrying amount as at the end of the year xls Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 148 F.2. Tangible assets In CZK million, as at 31 December Land and buildings (self used) Other tangible assets Other assets Total tangible assets 2012 122 305 50 477 2011 119 292 51 462 2012 225 (106) 119 55 (36) (16) 242 (120) 122 2011 216 (99) 117 24 (10) (12) 225 (106) 119 2012 1,570 (1,278) 292 130 (2) (115) 1,489 (1,184) 305 2011 1,738 (1,465) 273 216 (94) (103) 1,570 (1,278) 292 xls F.2.1. Land and buildings (self used) In CZK million, for the year ended 31 December Acquisition cost as at the beginning of the year Accumulated depreciation and impairment as at the beginning of the year Carrying amount as at the beginning of the year Additions Disposals Depreciation of the period Acquisition cost as at the end of the year Accumulated depreciation and impairment as at the end of the year Carrying amount as at the end of the year xls F.2.2. Other tangible assets In CZK million, for the year ended 31 December Acquisition cost as at the beginning of the year Amortisation and impairment as at the beginning of the year Carrying amount as at the beginning of the year Additions Disposals Depreciation of the period Acquisition cost as at the end of the year Amortisation and impairment as at the end of the year Carrying amount as at the end of the year xls Other tangible assets comprise primarily IT equipment. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 149 F.3. Investments Carrying values of investment: In CZK million, for the year ended 31 December Balance as at 1 January 2011 Purchases Disposals Fair value gains/losses recorded in the income statements Fair value gains/losses recorded in other comprehensive income Movement in impairment allowance Accrued interest Foreign exchange adjustments Other movements Balance as at 31 December 2011 Purchases Disposals Fair value gains/losses recorded in the income statements Fair value gains/losses recorded in other comprehensive income Movement in impairment allowance Accrued interest Foreign exchange adjustments Other movements Balance as at 31 December 2012 Investment properties 85 – – Loans Available- Fair value through -for-sale profit or loss 58,193 27,028 56,822 6,758 (53,180) (12,511) Other investments 1 4,745 (3,467) 2,345 49,996 (51,059) – – 403 (153) – – – – – – 85 – – – 11 101 – – 1,394 33,064 (33,535) (1,990) (279) 2,041 1,500 – 63,510 36,081 (37,498) – – 812 – (29) 21,905 3,420 (5,266) – – 15 9 – 1,303 3,604 (4,536) (20) – 269 1,443 – – – – – – 65 – 20 76 – – 1,019 4,322 (172) 2,099 (563) – 68,048 – – 596 – (16) 22,082 – – 10 – – 381 xls F.3.1. Investment properties The fair value of investment property is based on the valuation of an independent valuator who holds a recognised and relevant professional qualification and has recent experience in the location and category of the investment property being valued. As at 31 December 2012 there is one building which has been based on the external valuation reviewed from CZK 83.4 million to CZK 63.1 million. A loss from revaluation of CZK 20.3 million has been recognized in other expenses for financial instruments and other investments. F.3.2. Loans and other investments In CZK million, as at 31 December Loans Unquoted bonds Loans to subsidiaries Other loans Total Current portion Non-current portion 2012 2011 956 5 58 1,019 107 912 933 10 451 1,394 393 1,001 xls Loans to the subsidiaries represents the loan to ČP Direct a.s. in total amount of CZK 5 million (CZK 10 million 2011). During the year 2012 the part of this loan in the amount of CZK 5 million was repaid. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 150 In CZK million, as at 31 December Other investments Deposits under reinsurance business accepted Term deposits with credit institutions Total Current portion 2012 2011 2 379 381 381 1 1,302 1,303 1,303 2012 1,141 1,078 5 58 381 2 379 1,522 2011 1,447 986 10 451 1,303 1 1,302 2,750 2012 50 4,151 4,150 1 58,476 37,878 20,598 5,371 68,048 3,428 64,620 2011 100 2,752 2,751 1 55,266 33,365 21,901 5,392 63,510 7,369 56,141 Level 3 50 1 – 1 – – – – 51 Total 50 4,151 4,150 1 58,476 37,878 20,598 5,371 68,048 xls The fair value of loans and other investments: In CZK million, as at 31 December Loans Unquoted bonds Loans to subsidiaries Other loans Other investments Deposits under reinsurance business accepted Term deposits with credit institutions Total xls F.3.3. Available-for-sale financial assets In CZK million, as at 31 December Unquoted equities at cost Equities at fair value Quoted Unquoted Bonds Quoted Unquoted Investment fund units Total Current portion Non-current portion xls Fair value measurement as at the end of the reporting period: In CZK million, as at 31 December 2012 Unquoted equities at cost Equities at fair value Quoted Unquoted Bonds Quoted Unquoted Investment fund units Total xls Level 1 – 4,150 4,150 – 37,878 37,878 – 5,371 47,399 Level 2 – – – – 20,598 – 20,598 – 20,598 Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 151 There was a significant transfer in the amount of CZK 2,400 million from Level 2 to Level 1 represented by government bonds that have been trading on stock exchange since the year 2012. In CZK million, as at 31 December 2011 Unquoted equities at cost Equities at fair value Quoted Unquoted Bonds Quoted Unquoted Investment fund units Total Level 1 – 2,751 2,751 – 33,365 33,365 – 5,392 41,508 Level 2 – – – – 21,901 – 21,901 – 21,901 Level 3 100 1 – 1 – – – – 101 Total 100 2,752 2,751 1 55,266 33,365 21,901 5,392 63,510 xls There were no significant transfers between Level 1 and Level 2 fair value measurement categories in 2011. The following table presents the changes in level 3 instruments for the year ended 31 December. In CZK million as at 31 December 2012 101 50 51 Opening balance Impairment Closing balance 2011 101 – 101 xls In 2012 an impairment on level 3 available-for-sale financial assets has been booked. The impairment reflects the changes of inputs for fair value measurement of a specific impaired asset. There were no changes of inputs for fair value measurement which would significantly change fair value of financial assets in 2011. Maturity of available-for-sale financial assets – bonds in fair value: In CZK million, as at 31 December Up to 1 year Between 1 and 5 years Between 5 and 10 years More than 10 years Total 2012 3,428 31,973 6,714 16,361 58,476 2011 7,369 26,817 6,106 14,974 55,266 Realised losses (102) (223) (53) (378) Impairment losses (252) – (64) (316) xls Realised gains and losses, and impairment losses on available-for-sale financial assets: In CZK million, as at 31 December 2012 Equities Bonds Investment fund units Total xls Realised gains 248 673 228 1,149 Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 152 In CZK million, as at 31 December 2011 Realised gains 311 408 473 1,192 Equities Bonds Investment fund units Total Realised losses (548) (364) (553) (1,465) Impairment losses (204) – – (204) xls F.3.4. Financial assets at fair value through profit or loss In CZK million, as at 31 December Financial assets held-for-trading Equities Quoted Bonds Quoted Unquoted Investment fund units Derivatives Unit-linked investments Allocated to policyholders Not allocated to policyholders Total Current portion Non-current portion 2012 – – – – – – 525 – – – 525 – – 2011 – – – – – – 315 – – – 315 – – Financial assets designated at fair value through profit or loss 2012 2011 – – – – 10,751 12,448 3,416 4,466 7,335 7,982 247 444 – – 10,559 8,698 10,212 8,453 347 245 21,557 21,590 – – – – Total financial assets at fair value through profit or loss 2012 2011 – – – – 10,751 12,448 3,416 4,466 7,335 7,982 247 444 525 315 10,559 8,698 10,212 8,453 347 245 22,082 21,905 2,914 972 19,168 20,933 xls Certain portion of unit-linked investment is not as at year end allocated to policyholders and stay available for new unit linked insurance contracts. Fair value measurement as at the end of the reporting period: In CZK million, as at 31 December 2012 Bonds Quoted Unquoted Investment fund units Derivatives Unit-linked investments Total Level 1 3,416 3,416 – 247 2 10,554 14,219 Level 2 7,335 – 7,335 – 523 5 7,863 Level 3 – – – – – – – xls There were no significant transfers between Level 1 and Level 2 fair value measurement categories in 2012. Total 10,751 3,416 7,335 247 525 10,559 22,082 Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 153 In CZK million, as at 31 December 2011 Bonds Quoted Unquoted Investment fund units Derivatives Unit-linked investments Total Level 1 4,056 4,056 – 444 5 8,683 13,188 Level 2 8,326 410 7,916 – 310 15 8,651 Level 3 66 – 66 – – – 66 Total 12,448 4,466 7,982 444 315 8,698 21,905 xls There were no significant transfers between Level 1 and Level 2 fair value measurement categories in 2011. The following table presents the changes in level 3 instruments for the year ended 31 December. The instruments in level 3 were settled in the year 2012. In CZK million, for the year ended 31 December Balance as at 1 January Total gains or losses in profit or loss Settlements Pay-backs Balance as at 31 December Total gains/losses for the period included in profit or loss for assets held at the end of the reporting period 2012 66 – – (1) (65) – (66) 2011 65 2 2 (1) – 66 1 xls F.3.5. Reclassifications between categories of financial assets High volatility of prices and low liquidity of markets and instruments were the main features of financial markets developments in 2008. This negative development lasted the whole year and even accelerated during the second half of the year. Such market behaviour represented rare circumstances which led the Company to change its investment strategy and reclassify financial assets (equities) of CZK 14,135 million from the Fair value through profit and loss category to available-for-sale category. The reclassification was done on 1 October 2008. By 31 December 2012 all reclassified financial assets have been sold. The carrying amount and fair value of the reclassified financial assets outstanding as at 31 December 2011 was CZK 27 million. Had these financial assets not been reclassified, the income statement line Net income from financial instruments at fair value through profit or loss would not be different (2011: would have been lower by CZK 11 million). Out of this revaluation, no impairment gain was recognized in the income statement and loss of CZK 1.6 million was reported in the income statement in 2011 as a gain on foreign currency revaluation under fair value hedge accounting. Had these financial assets not been reclassified, the income statement would not show gains on realisation of CZK 8 million (2011: gain CZK 95 million). Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 154 F.4. Reinsurance assets In CZK million, as at 31 December Non-life reinsurance assets Provisions for unearned premiums Provisions for outstanding claims IBNR Other insurance liabilities Life reinsurance assets Provisions for unearned premiums Provisions for outstanding claims IBNR Total Current portion Non-current portion Direct insurance 2012 2011 8,827 8,634 1,801 1,857 5,015 4,738 1,970 2,009 41 30 735 764 69 67 298 371 368 326 9,562 9,398 4,927 4,847 4,635 4,551 Accepted reinsurance 2012 2011 139 76 37 37 63 28 39 11 – – 1 – – – 1 – – – 140 76 79 52 61 24 Total 2012 8,966 1,838 5,078 2,009 41 736 69 299 368 9,702 5,006 4,696 2011 8,710 1,894 4,766 2,020 30 764 67 371 326 9,474 4,899 4,575 xls The amounts included in reinsurance assets represent expected future claims to be recovered from the Company’s reinsurers and the reinsurers’ share of unearned premiums. Ceded reinsurance arrangements do not relieve the Company of its direct obligations to policyholders. Thus, a credit exposure exists with respect to reinsurance ceded to the extent that any reinsurer is unable to meet the obligations assumed under the reinsurance agreements. F.5. Receivables In CZK million, as at 31 December Receivables arising out of direct insurance operations Amounts owed by policyholders Amount owed by intermediaries Receivables arising out of reinsurance operations Trade and other receivables Receivables from derivatives collateral Current income tax receivables Total receivables Current portion Non-current portion 2012 3,112 3,026 86 1,461 1,152 890 32 6,647 6,109 538 2011 2,752 2,691 61 1,626 577 1,034 673 6,662 5,645 1,017 2012 6,662 (157) 480 (338) 6,647 2011 11,145 (4,646) 425 (262) 6,662 xls In CZK million, for the year ended 31 December At 1 January Net change in gross value of receivables Movement in impairment allowance Write offs At 31 December xls Trade and other receivables include a receivable from Groupama S.A. of CZK 407 million which relates to the acquisition of the insurance activities in Polish branch. The receivable has been collected subsequently to the year end. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 155 F.6. Cash and cash equivalents In CZK million, as at 31 December Cash and cash equivalents Cash at bank Short term deposits Total 2012 2 445 4,642 5,089 2011 5 258 3,678 3,941 2012 738 232 2011 748 206 970 970 954 954 2012 748 (10) 738 2011 756 (8) 748 xls F.7. Accruals and prepayments In CZK million, as at 31 December Deferred acquisition costs Accrued income and prepayments Total Current portion xls F.7.1. Deferred acquisition costs In CZK million, as at 31 December Carrying amount as at 31 December previous year Net change of deferred acquisition costs Carrying amount as at 31 December current year xls As described in Note C.1.26., the Company defers only non-life insurance acquisition costs. As a result, all deferred acquisition costs are usually released within one year. F.8. Shareholder’s equity In CZK million, as at 31 December Share capital Reserve for unrealised gains and losses on investments available-for-sale Revaluation – land and buildings Retained earnings brought forward Net profit for the year Total xls 2012 4,000 2,408 4 11,036 3,883 21,331 2011 4,000 (585) 4 10,483 3,553 17,455 Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 156 The following table provides details on reserves for unrealised gains and losses on investments available-for-sale. In CZK million, for the year ended 31 December Balance as at 1 January Gross revaluation as at the beginning of the year Tax on revaluation as at the beginning of the year Revaluation gain/loss in equity – gross Revaluation gain/loss on realisation in income statement – gross Impairment losses – gross Tax on revaluation Gross revaluation as at the end of the year Tax on revaluation as at the end of the year (Note F.25.2.) Balance as at 31 December 2012 (585) (728) 143 4,150 (771) 316 (702) 2,967 (559) 2,408 2011 868 1,066 (198) (2,271) 273 204 341 (728) 143 (585) 2012 40,000 100,000 2011 40,000 100,000 xls F.8.1. Share capital The following table provides details of ordinary shares. As at 31 December Number of shares authorised, issued and fully paid Par value per share (CZK) xls F.8.2. Dividends At the Annual General Meeting on 27 April 2012, the sole shareholder approved the distribution of retained earnings in the form of dividend of CZK 75,000 per each share in the nominal value of CZK 100,000 amounting to CZK 3,000 million. Distribution concerns prior year profit of CZK 3,553 million reduced by the allocation to retained earnings of CZK 535 million. At the Annual General Meeting on 31 May 2011, the sole shareholder approved distribution of dividend of CZK 235,000 per share amounting to CZK 9,400 million. Distribution concerns prior year profit of CZK 11,200 million reduced by the allocation to retained earnings of CZK 1,800 million. F.9. Insurance liabilities In CZK million, as at 31 December Non-life insurance liabilities Provisions for unearned premium Provisions for outstanding claims (RBNS) Claims incurred but not reported (IBNR) Other insurance liabilities Life assurance liabilities Provisions for unearned premium Provisions for outstanding claims (RBNS) Claims incurred but not reported (IBNR) Mathematical provision Unit-linked provision Total Current Non-current xls Direct insurance 2012 2011 21,717 20,898 4,746 4,301 Accepted reinsurance 2012 2011 640 558 103 146 Total 2012 22,357 4,849 2011 21,456 4,447 11,741 11,574 385 316 12,126 11,890 4,876 354 63,282 304 4,815 208 64,828 322 115 37 1 – 72 24 – – 4,991 391 63,283 304 4,887 232 64,828 322 775 972 1 – 776 972 1,016 50,975 10,212 84,999 18,139 66,860 855 54,226 8,453 85,726 16,077 69,649 – – – 641 342 299 – – – 558 323 235 1,016 50,975 10,212 85,640 18,481 67,159 855 54,226 8,453 86,284 16,400 69,884 Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 157 F.9.1. Non-life insurance liabilities F.9.1.1. Provision for unearned premiums In CZK million, for the year ended 31 December 2012 Balance as at 1 January Added during the year Released to the income statement Balance as at 31 December Gross 4,447 19,726 (19,324) 4,849 Reinsurance (1,894) (1,935) 1,991 (1,838) Net 2,553 17,791 (17,333) 3,011 xls As at 31 December 2012 the Company acquired the insurance activities into its new branch in Poland. Amount of acquired unearned premium reserves was CZK 535 million. In CZK million, for the year ended 31 December 2011 Balance as at 1 January Added during the year Released to the income statement Balance as at 31 December Gross 4,666 19,813 (20,032) 4,447 Reinsurance (2,019) (1,837) 1,962 (1,894) Net 2,647 17,976 (18,070) 2,553 Gross 11,890 10,803 10,043 760 (9,918) (620) (29) 12,126 Reinsurance (4,766) (4,357) (4,043) (314) 4,022 23 – (5,078) Net 7,124 6,446 6,000 446 (5,896) (597) (29) 7,048 xls F.9.1.2. Provisions for outstanding claims In CZK million, for the year ended 31 December 2012 Balance as at 1 January Plus claims incurred Current year Transfer from IBNR Less claims paid Released to the income statement Foreign currency translation Balance as at 31 December xls As at 31 December 2012 the Company acquired the insurance activities into its new branch in Poland. Amount of acquired provisions for outstanding claims was CZK 76 million. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 158 In CZK million, for the year ended 31 December 2011 Gross 12,589 10,367 9,363 1,004 (10,812) (302) 48 11,890 Reinsurance (5,339) (2,253) (1,844) (409) 2,129 697 – (4,766) Net 7,250 8,114 7,519 595 (8,683) 395 48 7,124 Balance as at 1 January Plus additions recognised during the year Gross 4,887 1,991 Reinsurance (2,020) (767) Net 2,867 1,224 Less transfer to claims reported provision Released to the income statement Balance as at 31 December (760) (1,127) 4,991 314 464 (2,009) (446) (663) 2,982 Balance as at 1 January Plus claims incurred Current year Transfer from IBNR Less claims paid Released to the income statement Foreign currency translation Balance as at 31 December xls F.9.1.3. Claims incurred but not reported In CZK million, for the year ended 31 December 2012 xls As at 31 December 2012 the Company acquired the insurance activities into its new branch in Poland. Amount of acquired provision for claims incurred but not reported was CZK 134 million. In CZK million, for the year ended 31 December 2011 Balance as at 1 January Plus additions recognised during the year Less transfer to claims reported provision Released to the income statement Balance as at 31 December xls Gross 5,058 1,930 (1,004) (1,097) 4,887 Reinsurance (2,063) (786) 409 420 (2,020) Net 2,995 1,144 (595) (677) 2,867 Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 159 F.9.1.4. Development of policyholders claims (RBNS and IBNR) In CZK million, for the year ended 31 December 2012 Estimate of cumulative claims at the end of accident year One year later Two years later Three years later Four years later Five years later Six years later Seven years later Eight years later Nine years later Estimate of cumulative claims Cumulative payments catastrophic events accepted reinsurance Provisions for outstanding claims not included in accident year Amount recognised in the Statement of Financial Position 2003 2004 2005 2006 2007 2008 12,154 12,094 11,928 11,657 11,605 11,490 11,441 11,349 11,268 11,228 11,228 10,824 13,372 13,038 12,855 12,618 12,343 12,202 12,047 12,058 12,032 13,992 13,464 13,096 12,811 12,572 12,407 12,278 12,199 13,888 13,300 13,219 12,931 12,587 12,407 12,326 12,582 12,417 12,215 11,986 11,661 11,428 11,980 11,827 11,539 11,453 11,210 2009 2010 2011 2012 Total 12,175 11,879 11,260 11,162 11,992 11,643 10,660 11,878 11,570 11,704 12,032 12,199 12,326 11,428 11,210 11,704 11,570 10,660 11,162 115,519 11,462 11,750 11,512 10,604 10,265 10,371 9,638 8,422 6,487 101,335 738 500 1,695 404 570 449 814 824 945 1,333 1,932 2,238 4,675 17,117 xls Information in the table also includes claims handling costs. Provisions for outstanding claims which were not included in the analysis by accident year include provision for claims which occurred before 2003 of CZK 1,573 million and provisions related to minor nonlife insurance products. In CZK million, for the year ended 31 December 2011 2002 Estimate of cumulative claims at the end of accident year 11,348 One year later 11,513 Two years later 11,442 Three years later 11,504 Four years later 11,354 Five years later 11,325 Six years later 11,183 Seven years later 11,124 Eight years later 11,051 Nine years later 10,999 Estimate of cumulative claims 10,999 Cumulative payments 10,624 catastrophic events accepted reinsurance Provisions for outstanding claims not included in accident year Amount recognised in the Statement of Financial Position 375 2003 2004 2005 2006 2007 12,154 12,094 11,928 11,657 11,605 11,490 11,441 11,349 11,268 13,372 13,038 12,855 12,618 12,343 12,202 12,047 12,058 13,992 13,464 13,096 12,811 12,572 12,407 12,278 13,888 13,300 13,219 12,931 12,587 12,407 12,582 12,417 12,215 11,986 11,661 2008 2009 2010 2011 Total 11,980 12,175 11,879 11,260 11,827 11,992 11,643 11,539 11,878 11,453 11,268 12,058 12,278 12,407 11,661 11,453 11,878 11,643 11,260 116,905 10,767 11,423 11,722 11,463 10,501 10,138 10,170 9,243 6,423 102,474 648 388 1,310 501 635 556 944 1,160 1,315 1,708 2,400 4,837 16,777 xls Information in the table also includes claims handling costs. Provisions for outstanding claims which were not included in the analysis by accident year include provision for claims which occurred before 2002 of CZK 1,161 million and provisions related to minor nonlife insurance products. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 160 F.9.1.5. Other insurance liabilities Contractual non-discretionary bonuses: In CZK million, for the year ended 31 December 2012 Balance as at 1 January Creation of provisions Utilisation of provisions Balance as at 31 December Gross 232 549 (390) 391 Reinsurance (30) (54) 43 (41) Net 202 495 (347) 350 xls As at 31 December 2012 the Company acquired the insurance activities into its new branch in Poland. Amount of acquired other insurance provisions was CZK 99 million. In CZK million, for the year ended 31 December 2011 Balance as at 1 January Creation of provisions Utilisation of provisions Balance as at 31 December Gross 222 372 (362) 232 Reinsurance (27) (21) 18 (30) Net 195 351 (344) 202 Gross 64,828 12,093 (13,682) (2,324) 1,595 826 (35) (18) 63,283 Reinsurance (764) – – – – – 30 (2) (736) Net 64,064 12,093 (13,682) (2,324) 1,595 826 (5) (20) 62,547 Gross 67,259 13,160 (14,605) (2,443) 1,753 (172) (105) (19) 64,828 Reinsurance (800) – – – – – 39 (3) (764) Net 66,459 13,160 (14,605) (2,443) 1,753 (172) (66) (22) 64,064 xls F.9.2. Life assurance liabilities In CZK million, for the year ended 31 December 2012 Balance as at 1 January Premium allocation Release of liabilities due to benefits paid, surrenders and other terminations Fees deducted from account balances Unwinding of discount / accretion of interest Changes in unit-prices Change in IBNR and RBNS Change in UPR Balance as at 31 December xls In CZK million, for the year ended 31 December 2011 Balance as at 1 January Premium allocation Release of liabilities due to benefits paid, surrenders and other terminations Fees deducted from account balances Unwinding of discount / accretion of interest Changes in unit-prices Change in IBNR and RBNS Change in UPR Balance as at 31 December xls Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 161 F.9.2.1. Insurance liabilities and investment contract liabilities related to policies of the life segment In CZK million, as at 31 December 2012 61,454 1,829 63,283 6,370 56,913 2011 63,564 1,264 64,828 5,095 59,733 Restructuring provision Provisions for commitments 2012 100 1,109 2011 97 1,325 Total Current portion Non-current portion 1,209 131 1,078 1,422 89 1,333 2012 1,422 130 (67) (276) 1,209 2011 1,852 186 (54) (562) 1,422 Insurance contracts Investments contracts with discretionary participation feature Total Current portion Non-current portion xls F.10. Other provisions In CZK million, as at 31 December xls In CZK million, for the year ended 31 December Carrying amount as at 1 January Provisions created during the year Provisions used during the year Provisions released during the year Carrying amount as at 31 December xls As at 31 December 2012 the Company acquired an insurance activities into its new branch in Poland. Amount of acquired other provisions was CZK 28 million. Provisions for commitments consist of provisions for the MTPL deficit of CZK 1,042 million (2011: CZK 1,276 million) and other provisions. Provision for MTPL deficit On 31 December 1999, statutory MTPL insurance was replaced by contractual MTPL insurance in the Czech Republic. All rights and obligations arising from statutory MTPL insurance prior to 31 December 1999, including the deficit of received premiums to cover the liabilities and costs, were transferred to the Czech Bureau of Insurers (“the Bureau”). On 12 October 1999, the Company obtained a license to write contractual MTPL insurance in the Czech Republic and, as a result, the Company became a member of the Bureau (see also F.29.2.3.). Each member of the Bureau guarantees the appropriate portion of the Bureau’s liabilities based on the member’s market share for this class of insurance. Based on information publicly available and information provided to members of the Bureau, the Company created a provision adequate to cover the cost of claims likely to be incurred in relation to the liabilities ceded. However, the final and exact amount of the incurred cost of claims will only be known in several years. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 162 F.11. Financial liabilities In CZK million, as at 31 December Financial liabilities at fair value through profit or loss Derivatives Other financial liabilities Total 2012 1,919 1,919 1,934 3,853 2011 2,218 2,218 571 2,789 Current portion Non-current portion 183 3,670 657 2,132 xls Fair value measurement as at the end of the reporting period: In CZK million, as at 31 December 2012 Financial liabilities at fair value through profit or loss Level 1 – Level 2 1,919 Level 3 – Total 1,919 Level 1 34 Level 2 2,184 Level 3 – Total 2,218 xls In CZK million, as at 31 December 2011 Financial liabilities at fair value through profit or loss xls There were no significant transfers between Level 1 and Level 2 fair value measurement categories in 2012 and 2011. F.11.1. Other financial liabilities In CZK million, as at 31 December 2012 Loans and bonds Deposits received from reinsurers Bonds Other loans Total 2011 Amortised cost 1,934 1,403 497 34 1,934 Fair value 1,938 1,403 501 34 1,938 Amortised cost 571 2 500 69 571 Fair value 569 2 501 66 569 37 1,897 37 1,901 71 500 68 501 Current portion Non-current portion xls The increase of deposits of reinsurers is caused by introduction of new reinsurance deposits in the reinsurance contract with GP Reinsurance EAD. In December 2012, at maturity date, Česká pojišťovna a.s. paid up the 250 fixed-coupon bonds in the nominal value of CZK 500 million and issued a new emission in the same nominal value. The new emission of bonds bear an interest rate of 1.83% p.a. Transaction costs related to the bond issue amounted to CZK 2.5 million. The bonds are quoted on secondary market of Prague Stock Exchange and their maturity will be in the year 2017. Other loans consist of repurchase agreements of CZK 28 million (2011: CZK 69 million). Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 163 F.12. Payables In CZK million, as at 31 December Payables arising out of direct insurance operations Payables arising out of reinsurance operations Payables relating to taxation Payables to client and suppliers Payables to employees Social security Other payables Total Current portion 2012 2,513 3,636 658 97 170 66 738 7,878 7,878 2011 2,077 3,709 – 145 128 62 613 6,734 6,734 xls The most significant item of other payables is payable to the Ministry of Finance of the Czech Republic from employer’s liability insurance of CZK 662 million (2011: CZK 529 million). Payables relating to taxation represent expected payables relating to an income tax for the year 2012. There was significant income tax prepayment as at year end of 2011. F.13. Accruals and deferred income In CZK million, as at 31 December Reinsurance deferrals Accrued interest expense Other accrued expense Thereof: Non-invoiced supplies Commissions Accrued expenses for untaken holidays and bonuses Deferred income from real estate Total Current portion xls 2012 22 – 1,809 789 845 175 1 1,832 1,832 2011 21 1 1,808 736 820 252 1 1,831 1,831 Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 164 F.14. Net earned premiums In CZK million, for the year ended 31 December Non-life earned premiums Premiums written Change in the UPR Life earned premiums Premiums written Total Gross amount 2012 2011 19,678 20,381 19,545 20,162 133 219 12,462 13,205 12,462 13,205 32,140 33,586 Reinsurer’s share 2012 2011 (9,027) (9,192) (8,971) (9,067) (56) (125) (1,293) (1,221) (1,293) (1,221) (10,320) (10,413) Net amount 2012 2011 10,651 11,189 10,574 11,095 77 94 11,169 11,984 11,169 11,984 21,820 23,173 xls F.15. Income from other financial instruments and investment properties In CZK million, for the year ended 31 December Interest income Interest income from loans and receivables Interest income from available-for-sale financial assets Interest income from cash and cash equivalents Interest from other investments Other income Income from land and buildings (investment properties) Income from equities available-for-sale Other income from available-for-sale financial assets Interests and other investment income Realised gains Realised gains on loans and receivables Realised gains on available-for-sale financial assets (note F.3.3.) Reversal of impairment Reversal of impairment of loans and receivables Reversal of impairment on other receivables from reinsurers Other income from financial instruments and other investments Total 2012 2,211 76 2,101 24 10 138 2 104 32 2,349 1,149 – 1,149 300 265 35 1,449 3,798 2011 2,168 79 2,041 33 15 176 3 87 86 2,344 1,197 5 1,192 292 292 – 1,489 3,833 xls F.16. Income from subsidiaries companies In 2012 income from subsidiaries represents dividends received from subsidiaries in the amount of CZK 95 million (2011: CZK 610 million). Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 165 F.17. Net income from financial assets at fair value through profit or loss In CZK million, for the year ended 31 December Financial investments held-for-trading Financial assets Interests and other income Realised – gains – losses Unrealised – gains – losses Financial liabilities Interest expenses Realised – gains – losses Unrealised – gains – losses Other income Total Unit linked investments Financial investments designated as at fair value through profit or loss 2012 2011 Total financial investments at fair value through profit or loss 2012 2011 2012 2011 2012 2011 63 2,846 (781) 353 (33) 47 3,389 (1,562) 165 (200) 1 6 (1) 867 (13) 1 7 (17) 245 (379) 532 121 (18) 395 (102) 742 203 (236) 346 (38) 596 2,973 (800) 1,615 (148) 790 3,599 (1,815) 756 (617) (93) 491 (2,001) (155) 1,000 (3,540) – – – – – – (223) – – (101) – – (316) 491 (2,001) (256) 1,000 (3,540) 131 (114) 18 880 81 (997) 22 (1,750) – – – 860 – – – (143) 329 (538) – 496 410 (674) – 652 460 (652) 18 2,236 491 (1,671) 22 (1,241) xls F.18. Other income In CZK million, for the year ended 31 December Gains on foreign currency Reversal of other provisions (Note F.10.) Income from services and assistance activities and recovery of charges Other technical income Total xls 2012 313 343 133 148 937 2011 1,955 616 187 167 2,925 Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 166 F.19. Net insurance benefits and claims In CZK million, for the year ended 31 December Non-life net insurance benefits and claims Claims paid Claims settlement expenses Profit sharing and premium refunds paid Change in the provision for outstanding claims Change in the IBNR provision Change in other insurance liabilities Life net insurance benefits and claims Claims paid Claims settlement expenses Profit sharing and premium refunds paid Change in the provision for UPR Change in the provision for outstanding claims Gross amount 2012 2011 10,996 10,843 10,288 11,287 143 67 375 349 160 (699) (30) (171) 60 10 9,660 9,337 11,073 11,602 13 9 119 157 (18) (19) (196) (187) Reinsurer’s share 2012 2011 (4,378) (4,151) (4,023) (4,746) – – (43) (18) (312) 573 11 43 (11) (3) (362) (350) (390) (386) – – – – (2) (3) 72 71 Net amount 2012 2011 6,618 6,692 6,265 6,541 143 67 332 331 (152) (126) (19) (128) 49 7 9,298 8,987 10,683 11,216 13 9 119 157 (20) (22) (124) (116) Change in the IBNR provision Change in the mathematical provision Change in the unit-linked provision Total 161 (3,251) 1,759 20,656 (42) – – (4,740) 119 (3,251) 1,759 15,916 82 (3,776) 1,469 20,180 (32) – – (4,501) 50 (3,776) 1,469 15,679 xls Life insurance The change in the mathematical provision is influenced primarily by decreased maturities/surrender payments in comparison to 2011. The increase in the unit-linked provision is caused by continuing business product mix aimed at unit-linked products. Non-life insurance The year 2012 was another relatively favourable year to occurrence of calamities and big claims in almost all lines of business expect crop insurance. This reason influenced significantly mainly the items Claims paid and Change in the provision for outstanding claims in the Gross amount. The year 2011 was in items Change in the provision for outstanding claims and Change in the IBNR provision influenced by release of provision from the year 2010 (large calamity claims (floods, hails) and large risks claims). F.20. Interest expense In CZK million, for the year ended 31 December Interest expense on loans, bonds and other payables Interest expense on deposits received from reinsurers Interest expense xls 2012 26 25 51 2011 27 – 27 Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 167 F.21. Other expenses for financial instruments and other investments In CZK million, for the year ended 31 December 2012 136 23 113 378 378 320 316 – 4 834 Other expenses Expenses from land and buildings (investment properties) Other expenses on investments Realised losses Realised losses on available-for-sale financial assets (Note F.3.3.) Impairment losses Impairment of available-for-sale financial assets (Note F.3.3.) Impairment on receivables from reinsurers Impairment of other receivables Other expenses for financial instruments and other investments 2011 135 5 130 1,465 1,465 243 204 26 13 1,843 xls F.22. Expenses from subsidiaries In 2012 there were no expenses from subsidiaries. In 2011 subsequent to dividend payment and as a result of a regular assessment of the recoverable amount of the company the management of the Company has decided to record impairment in amount of 19 million CZK for Pankrác Services s.r.o. F.23. Acquisition and administration costs In CZK million, for the year ended 31 December Gross acquisition costs and other commissions Change of deferred acquisition costs Other administration costs Total Non-life segment 2012 2011 Life segment 2012 2011 2012 2011 1,887 (3) 1,256 3,140 1,724 – 786 2,510 3,611 (3) 2,042 5,650 3,811 27 2,343 6,181 1,807 27 1,406 3,240 2,004 – 937 2,941 Total xls Other administration costs include building rentals of CZK 433 million (in 2011: CZK 416 million). The following table shows the total of future minimum lease payments under non cancellable operating leases for each of the following periods. In CZK million, for the year ended 31 December Not later than one year Later than one year and not later than five years Later than five years Total xls 2012 382 1288 170 1840 2011 382 1,327 404 2,113 Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 168 F.24. Other expenses In CZK million, for the year ended 31 December Amortisation of intangible assets Depreciation of tangible assets Losses on foreign currencies Restructuring charges and allocation to other provisions (Note F.10.) Expense from service and assistance activities and charges incurred on behalf of third parties Expenses from non-current assets or disposal group classified as held-for-sale Other technical expenses Total 2012 409 110 910 102 39 6 218 1,794 2011 426 115 446 186 42 178 1,393 2012 726 32 758 2011 734 (129) 605 2012 19% 4,641 883 61 (203) 17 758 16.33% 2011 19% 4,158 789 140 (357) 33 605 14.55% xls F.25. Income taxes In CZK million, for the year ended 31 December Current income taxes Deferred taxes Total xls Reconciliation between expected and effective tax rates: In CZK million, for the year ended 31 December Expected income tax rate Earnings before taxes Expected income tax expense Expenses not allowable for tax purposes Income not subject to tax Other reconciliations Tax expense Effective tax rate xls The tax authority may at any time inspect the books and records of the Company within a maximum period of 10 years subsequent to the reported tax year, and may impose additional tax assessments and penalties. The Company's management is not aware of any circumstances which may give rise to a potential material liability in this respect. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 169 F.25.1. Deferred tax In CZK million, as at 31 December Intangible assets Tangible assets and Land and buildings (self used) Land and buildings (investment properties) Available-for-sale financial assets Other investments Loans and receivables Financial liabilities and other liabilities Other Total Net deferred tax receivable/liability Deferred tax Asset 2012 2011 – – 10 8 – – 4 4 – – 88 88 10 24 26 29 138 153 14 46 Current portion Non-current portion 75 63 48 105 Deferred tax Liabilities 2012 2011 (88) (72) (24) (22) (3) (6) – – (8) (6) – – (1) (1) – – (124) (107) – – (16) (108) (10) (97) xls The changes in deferred tax assets and liabilities were recognised through the income statement. In accordance with the accounting method, the amount of deferred tax provided is based on the expected manner of realisation or settlement of the carrying amount of assets and liabilities, using tax rates enacted or substantially enacted as at the end of the reporting period which, for the year 2013 and following years is 19% (2012 – 19%). F.25.2. Current tax and deferred tax recognised directly in equity In CZK million, for the year ended 31 December Deferred tax – revaluation gain on property and equipment Deferred tax – revaluation gain on financial assets at AFS Current tax – unrealised gain/losses on financial assets at AFS Total tax on revaluation on financial assets at AFS Total xls Details on tax on revaluation on financial assets at AFS are included in note F.8. 2012 (1) 4 (563) (559) (560) 2011 (1) 4 139 143 142 Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 170 F.26. Information on employees Number of employees, as at 31 December Top management Other managers Employees Sales attendant Others Total 2012 40 326 2,968 708 167 4,209 2011 49 334 2,773 736 123 4,015 2012 1,877 634 395 70 21 2,581 2011 1,944 603 381 70 20 2,617 2012 975 405 1,201 2,581 2011 983 423 1,211 2,617 xls In CZK million, for the year ended 31 December Wages and salaries Compulsory social security contributions Thereof: state-defined contribution pension plan Other expenses Thereof: contribution to the private pension funds Total staff costs xls The following table shows an allocation of staff costs in the income statement. In CZK million, for the year ended 31 December Acquisition costs Insurance Benefits and Claims Administrative costs Total xls Other expenses include the costs of the Company’s health and social programmes (e.g. health programme for managers, medical check-up for employees and social benefits). F.27. Hedge accounting F.27.1. Foreign currency risk hedging Starting 1 October 2008, hedge accounting is applied by the Company on foreign currency risk (FX risk). The company uses fair value hedging. The functional currency of the Company and the currency of its liabilities is CZK. However, in the investment portfolios, there are also instruments denominated in foreign currencies. According to the general policy, all these instruments are dynamically hedged into CZK via FX derivatives. Foreign currency hedging is in place for all foreign currency investments, i.e. bonds, investment fund units, equities, etc. in order to fully hedge the implied FX risk. The process is in place which guarantees high efficiency of the hedging. The FX difference on all financial assets and derivatives, except for equities classified in the available-for-sale portfolio, are reported in the profit or loss account according to IFRS rules. FX revaluation on AFS equities is within the hedge accounting reported in the profit or loss account either as other income – gains on foreign currency or other expenses – losses on foreign currency. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 171 Hedged items Hedge accounting is applied to financial assets – defined as all non-derivative financial assets denominated in or exposed to foreign currencies (i.e. all bonds, equities, investment fund units, term deposits and current bank accounts denominated in EUR, USD and other currencies) except for: a) financial assets backing unit-linked products; b) other particular exclusions predefined by the investment management strategy. Hedged items include financial assets classified in the available-for-sale category, fair value to profit or loss, other investments and cash and cash equivalents. The hedged items do not include financial liabilities. Hedging instruments Hedging instruments are defined as all FX derivatives. The derivatives are designated as hedging instruments in its entirety. Assets according to this definition can be clearly identified at any time. As at 31 December hedged items and hedging instruments were as follows: In CZK million Equities, bonds, investment funds units Term deposits and current bank accounts Derivatives Hedging effectiveness Fair value as at 31.12.2012 24,348 183 174 FX gain/(loss) for the period from 1.1. to 31.12.2012 (904) 16 960 108% Fair value as at 31.12.2011 24,831 22 (672) FX gain/(loss) for the period from 1.1. to 31.12.2011 1,082 (36) (1,174) 112% xls In CZK million Equities, bonds, investment funds units Term deposits and current bank accounts Derivatives Hedging effectiveness xls F.27.2. Interest rate risk hedging Starting 1 July 2011 the hedge accounting has been applied to derivatives hedging an interest rate risk exposure of interest-bearing financial assets. The company uses fair value hedging. The Company has implemented a risk management strategy for interest rate risk. The objective of the investment and hedging strategy is to manage the overall interest rate risk position on a continuous basis. The Company achieves this objective by a dynamic strategy. Change in the fair value of interest rated derivatives and FVTPL interest-bearing financial assets is reported in the profit or loss account according to IFRS rules. Change in the fair value of AFS interest-bearing financial assets attributable to the interest rate risk is within the hedge accounting reported in the profit or loss account either as other income from financial instruments and other investments or other expenses for financial instruments and other investments. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 172 Hedged items The Company designates as the hedged item a group of fixed income instruments. Hedged items include financial assets classified in the available-for-sale category and fair value to profit or loss category. The hedged items do not include financial liabilities. Hedging instruments Hedging instruments are defined as a group of interest rate derivatives. The derivatives are designated as hedging instruments in their entirety. Assets and derivatives according to this definition can be clearly identified at any time. As at 31 December hedged items and hedging instruments were as follows: In CZK million Fair value as at 31.12.2012 Fixed income instruments Derivatives Hedging effectiveness 17,309 (1,412) Change in fair value attributable to interest rate risk for the period from 1.1. to 31.12.2012 451 (520) 115% xls In CZK million Fair value as at 31.12.2011 Fixed income instruments Derivatives Hedging effectiveness 18,547 (1,064) Change in fair value attributable to interest rate risk for the period from 1.7. to 31.12.2011 613 (650) 106% xls F.28. Earnings per share The next table shows the earnings per share: For the year ended 31 December Result of the period Weighted average number of ordinary shares outstanding Earnings per share (in CZK; basic and diluted) 2012 3,883 40,000 97,066 xls The earnings per share figure is calculated by dividing the result of the period by the weighted average number of ordinary shares outstanding. 2011 3,553 40,000 88,825 Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 173 F.29. Off balance sheet items F.29.1. Commitments The Company, as a lender, has signed a loan agreement with ČP DIRECT, a.s., as a borrower, according to which it is obliged, subject to the notice of borrowing issued by the borrower, to provide the interest free loan to the borrower. The borrower can get a loan up to CZK 20 million. During the year 2011 a loan of CZK 10 million have been provided (in two equal parts). The first part of loan was repaid in December 2012. The second part of loan has not been repaid yet. The loan agreement terminates on 29 June 2014. The Company had no other significant contractual commitments as at 31 December 2012. F.29.2. Other contingencies F.29.2.1. Legal As at the release date of the financial statements, there were four cases concerning the decision of the general meeting of the Company in 2005 approving a squeeze-out of minority shareholders pending. Based on legal analyses carried out by external legal counsel, management of the Company believes that none of these cases gives rise to any contingent future liabilities for the Company. F.29.2.2. Participation in nuclear pool As a member of the Czech Nuclear Pool, the Company is jointly and severally liable for the obligations of the pool. This means that, in the event that one or more of the other members are unable to meet their obligations to the pool, the Company would take over the uncovered part of this liability, pro-rata to its own net retention used for the contracts in question. The management does not consider the risk of another member being unable to meet its obligations to the pool to be material to the financial position of the Company. In addition, the potential liability of the Company for any given insured risk is contractually capped at twice the Company’s net retention for that risk. Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 174 The subscribed net retention is as follows: In CZK million, for the year ended 31 December Liability Fire, lightning, explosion, aircraft (“FLEXA”) and break down of operations Transportation risk Technical insurance and breakdown of operations Total 2012 166 576 115 288 1,145 2011 166 576 115 288 1,145 xls F.29.2.3. Membership in the Czech Insurance Bureau As a member of the Czech Insurance Bureau (“the Bureau”) related to MTPL insurance, the Company is committed to guarantee the MTPL liabilities of the Bureau. For this purpose, the Company makes contributions to the guarantee fund of the Bureau based on the calculations of the Bureau. (see F.10.) In the event of a fellow member of the Bureau being unable to meet its liabilities arising from MTPL due to insolvency, the Company may be required to make additional contributions to the guarantee fund. Management does not believe the risk of this occurring to be material to the financial position of the Company. F.30. Related parties This chapter contains information about all significant transactions with related parties excluding those which are described in other parts of the notes. F.30.1. Identity of related parties The Company is related to ultimate controlling entity Assicurazioni Generali S.p.A. and to companies controlled by it. The Company also has a related party relationship with its subsidiaries and associates as well as with its indirect 49% shareholder PPF Group N.V. and companies controlled by it. The key management personnel are those persons having authority and responsibility for planning, directing and controlling the activities of the Company, directly or indirectly. The key management personnel of the Company and its parent, their close family members and other parties which are controlled, jointly controlled or significantly influenced by such individuals and entities in which such individuals hold significant voting power are also considered related parties. Key management personnel of the Company comprise the members of the Board of Directors and the Supervisory Board. In considering each possible related party relationship, attention is directed to the substance of the relationship and not merely the legal form. F.30.2. Transactions with key management personnel of the Company In CZK million, as at 31 December 2012 Short-term employee benefits State-defined contribution pension plan xls Board of Directors Related Related to the board to employment membership contract 1 62 – 1 Supervisory Board Related Related to the board to employment membership contract 2 2 – – Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 175 In CZK million, as at 31 December 2011 Short-term employee benefits State-defined contribution pension plan Board of Directors Related Related to the board to employment membership contract 5 28 – 1 Supervisory Board Related Related to the board to employment membership contract 1 – – – xls Short-term employee benefits include wages, salaries and social security contributions, allowances provided for membership in the statutory bodies, bonuses and non-monetary benefits such as medical care and cars. There were no termination benefits paid to the key management personnel of the Company in 2012. As at 31 December 2012 and 31 December 2011, the members of the statutory bodies held no shares of the Company. F.30.3. Related party transactions The related party transactions were carried out on terms equivalent to those that would apply in similar transactions with unrelated parties. The Company had no material transactions or outstanding balances with the ultimate parent company Generali in either in 2012 or in 2011. The other related parties fall into the following groups: Group 1 – subsidiaries and associates directly consolidated within the Company’s group; Group 2 – enterprises directly consolidated within the group of the ultimate parent company Group 3 – other related parties (primarily entities from PPF Group N.V., indirect 49% shareholder of the Company) In CZK million, as at 31 December 2012 Assets Receivables from insurance and reinsurance business Reinsurance assets Other financial assets Other assets Total assets Liabilities Payables from insurance and reinsurance business Insurance liabilities Other financial liabilities Other liabilities Total liabilities Notes Group 1 Group 2 Group 3 i. ii. iii. iv. 9 – 2 307 318 1,120 8,266 – 34 9,420 1 – 2,990 1,844 4,835 v. 39 3 – 63 105 4,716 161 85 25 4,987 45 – 28 42 115 Notes: i. The balances with companies in Group 2 comprise especially receivables from reinsurance from GP Reinsurance EAD, Bulgaria (GP RE) in the amount of CZK 1,067 million. ii. The balances with companies in Group 2 comprise technical provisions ceded to GP RE in the amount of CZK 8,194 million. iii. The balances with companies in Group 3 comprise bonds issued by Home Credit Group companies in the amount of CZK 2,398 million.. iv. The balances with companies in Group 3 comprise and bank deposits with PPF banka a.s. in the amount of CZK 1769 million. v. The balances with companies in Group 2 comprise payables from reinsurance from GP RE in the amount of CZK 4,663 million. xls Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 176 In CZK million, as at 31 December 2011 Assets Receivables from insurance and reinsurance business Reinsurance assets Other financial assets Other assets Total assets Liabilities Payables from insurance and reinsurance business Insurance liabilities Other financial liabilities Other liabilities Total liabilities Notes Group 1 Group 2 Group 3 i. ii. iii. 4 – 11 34 49 1,208 8,197 – 39 9,444 – – 5,313 614 5,927 iv. 30 1 – 21 52 3,394 84 – 29 3,507 – – 103 73 176 Notes: i. The balances with companies in Group 2 comprise especially receivables from reinsurance from GP Reinsurance EAD, Bulgaria (GP RE) in the amount of CZK 1,147 million ii. The balances with companies in Group 2 comprise reinsurance assets for GP RE in the amount of CZK 8,124 million. iii. The balances with companies in Group 3 include bonds issued by Home Credit Group companies in the amount of CZK 3,211 million and bank deposits with PPF banka a.s. in the amount of CZK 1,302 million and receivables from repurchase agreements CZK 393 million with PPF banka a.s. iv. The balances with companies in Group 2 comprise payables from reinsurance towards GP RE in the amount of CZK 3,363 million xls In CZK million, for the year ended 31 December 2012 Notes Income Income from insurance business Income from reinsurance business Income from financial activities Other income Total income Expenses Expenses from insurance business Expenses from reinsurance business Expenses from financial activities Other expenses Total expenses i. ii. Group 1 Group 2 Group 3 5 (1) 95 – 99 174 6,202 18 – 6,394 8 – 222 214 444 (11) – – (156) (167) (134) (9,463) (107) (126) (9,830) – – (28) (394) (422) Notes: i. The balances in Group 2 include transactions from reinsurance with GP RE in the amount of CZK 6,200 million (reinsurance commission and claims paid) ii. The balances in Group 2 include ceded earned premium with GP RE in the amount of CZK 9,341 million. xls Annual Report 2012 18 – Separate Financial Statements for the Year Ended 31 December 2012 177 In CZK million, for the year ended 31 December 2011 Notes Income Income from insurance business Income from reinsurance business Income from financial activities Other income Total income Expenses Expenses from insurance business Expenses from reinsurance business Expenses from financial activities Other expenses Total expenses Group 1 Group 2 Group 3 5 (1) 684 – 688 207 6,517 49 28 6,801 11 – 365 409 785 (8) – (27) (252) (287) (28) (9,603) (102) (165) (9,898) (59) – (39) (645) (743) i. ii. Notes: i. The balances in Group 2 include transactions from reinsurance with GP RE in the amount of CZK 6,448 million (reinsurance commission and claims paid). ii. The balances in Group 2 include earned premium ceded to GP RE in the amount of CZK 9,482 million. xls The Company has committed to provide loans to its related parties, see F.29.1. G. Subsequent events On 8 January 2013 Generali and PPF Group announced that they have agreed on the conditions for the resolution of the GPH joint venture and transferring full ownership and management control to Generali. An integral part of the agreement is to sell to PPF Group its insurance operations in Russia, Ukraine, Belarus and Kazakhstan. This involves three subsidiaries of Česká pojišťovna a.s.: Generali Foreign Insurance Company Inc., JSC “Generali Life” and Finansovyj servis o.o.o. 178 Independent Auditor’s Report to the shareholder of Česká pojišťovna a.s. We have audited the accompanying consolidated financial statements of Česká pojišťovna a.s. and its subsidiaries (“the Group”) which comprise the consolidated statement of financial position as at 31 December 2012, and the consolidated income statement, consolidated statement of comprehensive income, consolidated statement of changes in equity and consolidated statement of cash flows for the year then ended, and a summary of significant accounting policies and other explanatory information. For details of the Group see Note A.1. to the consolidated financial statements. Management's Responsibility for the Consolidated Financial Statements Management is responsible for the preparation and fair presentation of these consolidated financial statements in accordance with International Financial Reporting Standards as adopted by the European Union, and for such internal control as management determines is necessary to enable the preparation of consolidated financial statements that are free from material misstatement, whether due to fraud or error. Auditor's Responsibility Our responsibility is to express an opinion on these consolidated financial statements based on our audit. We conducted our audit in accordance with the Act on Auditors and International Standards on Auditing as amended by implementation guidance of the Chamber of Auditors of the Czech Republic. Those standards require that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance whether the consolidated financial statements are free from material misstatement. An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the consolidated financial statements. The procedures selected depend on the auditor's judgment, including an assessment of the risks of material misstatement of the consolidated financial statements, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the entity's preparation and fair presentation of the consolidated financial statements in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity's internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion. Annual Report 2012 19 – Independent Auditor’s Report 179 Opinion In our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of the Group as at 31 December 2012, and its financial performance and its cash flows for the year then ended in accordance with International Financial Reporting Standards as adopted by the European Union. Other Matter The consolidated financial statements of the Group, as at 31 December 2011, were audited by another auditor who expressed an unmodified opinion on those statements on 23 April 2012. Ernst & Young Audit, s.r.o. License No. 401 Represented by Jan Niewold Partner Jakub Kolář Auditor, License No. 2280 26 April 2013 Prague, Czech Republic Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 180 Consolidated Financial Statements Contents Acronyms A. 182 Consolidated Statement of Financial Position 183 Consolidated Income Statement 184 Consolidated Statement of Comprehensive Income 185 Consolidated Statement of Changes in Equity 186 Consolidated Statement of Cash Flows 188 Notes To The Consolidated Financial Statements 190 General Information 190 A.1. Description of the Group 190 A.2. Statutory bodies 190 A.3. Statement of compliance 191 A.4. Basis of preparation 191 B. General Criteria for Drawing Up the Consolidated Financial Statements 191 B.1. Group entities 191 B.2. Consolidation methods 197 C. Significant Accounting Policies and Assumptions 199 C.1. Significant accounting policies 199 C.2. Non uniform accouting policies of subsidiaries 215 C.3. Principal assumptions 215 C.4. Terms and conditions of insurance and investment contracts with DPF that have a material impact on the amount, timing and uncertainty of future cash flows 218 C.5. Critical accounting estimates and judgements 221 C.6. Changes in accounting policies 221 D. Segment Reporting 224 E. Risk Report 228 E.1. Risk Management System 228 E.2. Roles and responsibility 228 E.3. Risk measurement and control 229 E.4. Market risk 229 E.5. Credit risk 236 E.6. Liquidity risk 239 E.7. Insurance risks 241 E.8. Operating risk and other risks 245 E.9. Financial strength monitoring by third parties E.10. Capital management 24 246 Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 181 F. Notes to the Consolidated Statement of Financial Position and Income Statement 247 F.1. Intangible assets 247 F.2. Tangible assets 250 F.3. Investments 250 F.4. Reinsurance assets 255 F.5. Receivables 256 F.6. Other assets 256 F.7. Cash and cash equivalents 256 F.8. Non-current assets held-for-sale 257 F.9. Shareholder’s equity 257 F.10. Other provisions 258 F.11. Insurance provisions 258 F.12. Financial liabilities 262 F.13. Payables 263 F.14. Other liabilities 263 F.15. Net earned premiums 263 F.16. Net gains/(losses) from financial assets at fair value through profit or loss 264 F.17. Income from other financial instruments and investment properties 264 F.18. Other income 265 F.19. Net insurance benefits and claims 265 F.20. Fee and commission expenses and expenses from financial services activities 265 F.21. Expenses from other financial instruments and investment properties 266 F.22. Acquisition and administration costs 266 F.23. Other expenses 267 F.24. Income taxes 267 F.25. Information on employees 269 F.26. Hedge accounting 269 F.27. Earnings per share 272 F.28. Off-balance sheet items 273 F.29. Related parties 274 F.30. Audit fees 276 G. Subsequent Events 276 Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 Acronyms Acronym IFRIC FVPL CDS IRS CCS CDO ABS MTPL X/L DPF AGG CAT PVFP D&O Interpretation of International Financial Reporting Interpretations Committee Financial assets at fair value through profit or loss Credit default swap Interest rate swap Cross currency swap Credit default option Asset backed securities Motor Third Party Liability Excess of Loss reinsurance Discretionary participation features Property and CASCO aggregate X/L Catastrophe excess of loss reinsurance contract Present value of future profit Directors and officers liability 182 Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 183 Consolidated Statement of Financial Position Amounts as at 31 December (CZK million) Total assets 1 Intangible assets 1.1 Goodwill 1.2 Other intangible assets 2 Tangible Assets 2.1 Land and buildings (own use) 2.2 Other tangible assets 3 Investments 3.1 Investment properties 3.2 Investments in subsidiaries and associated companies 3.3 Loans and receivables 3.4 Available for sale financial assets 3.5 Financial assets at fair value through profit or loss of which financial assets relating to unit-linked policies Note F. F.1. F.1.1. F.1.2. F.2. F.2.1. F.2.2. F.3. F.3.1. F.3.2. F.3.3. F.3.4. F.3.5. F.3.5. 2012 196,084 3,269 1,688 1,581 480 122 358 163,866 2,409 11 3,181 128,234 30,031 10,559 2011 178,230 2,893 1,283 1,610 463 119 344 150,672 1,891 6 5,489 113,083 30,203 8,698 4 Reinsurance assets 5 Receivables 5.1 Receivables arising out of direct insurance operations 5.2 Receivables arising out of reinsurance operations 5.3 Trade and other receivables 5.4 Current income tax receivables 6 Other assets 6.1 Deferred acquisition costs 6.2 Deferred tax assets 6.3 Other assets 7 Cash and cash equivalents Total shareholders’ equity and liabilities 1 Shareholders’ equity 1.1 Shareholders equity attributable to the Group 1.1.1 Share capital 1.1.2 Capital and revenue reserves 1.2 Shareholders equity attributable to non-controlling interest 2 Other provisions 3 Insurance provisions 4 Financial liabilities 4.1 Financial liabilities through profit or loss 4.2 Other financial liabilities 5 Payables 5.1 Payables arising out of direct insurance operations 5.2 Payables arising out of reinsurance operations 5.3 Current income tax payables 5.4 Other payables 6 Other liabilities 6.1 Deferred tax liabilities 6.2 Other liabilities F.4. F.5. F.5. F.5. F.5. F.5. F.6. F.6.1. F.6. F.6. F.7. F. F.9. F.9. F.9. F.9. F.9. F.10. F.11. F.12. F.12. F.12. F.13. F.13. F.13. F.13. F.13. F.14. F.14. F.14. 9,735 7,431 3,163 1,459 2,741 68 1,656 1,315 47 294 9,647 196,084 25,320 24,906 4,000 20,906 414 1,256 87,267 71,132 2,371 68,761 8,671 2,594 3,658 733 1,686 2,438 303 2,135 9,508 7,407 2,798 1,629 2,275 705 1,565 1,113 171 281 5,722 178,230 17,109 17,019 4,000 13,019 90 1,446 87,357 62,947 2,762 60,185 7,296 2,104 3,739 71 1,382 2,075 164 1,911 xls Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 184 Consolidated Income Statement For the year ended 31 December (CZK million) 1 Total income 1.1 Net earned premiums 1.1.1 Gross earned premiums 1.1.2 Earned premiums ceded 1.2 Fee and commission income and income from financial service activities 1.3 Net gains/(losses) from financial instruments at fair value through profit or loss of which net gains/(losses) from financial investments relating to unit-linked policies 1.4 Income from other financial instruments and investment properties 1.4.1 Interest income 1.4.2 Other income 1.4.3 Realized gains 1.4.4 Unrealized gains 1.4.5 Reversal of impairment losses 1.5 Other income 2 Total Expenses 2.1 Net insurance benefits and claims 2.1.1 Claims paid and change in insurance provisions 2.1.2 Reinsurers’ share 2.2 Fee and commission expenses and expenses from financial service activities 2.3 Expenses from other financial instruments and investment properties 2.3.1 Interest expense 2.3.2 Other expense 2.3.3 Realised losses 2.3.4 Unrealised losses 2.3.5 Impairment losses 2.4 Acquisition and administration costs 2.4.1 Commissions and other acquisition costs 2.4.2 Investment management expenses 2.4.3 Other administration costs 2.5 Other expenses Change in net assets attributable to unitholders EARNINGS BEFORE TAXES Income taxes NET PROFIT OF THE YEAR Result of the period attributable to the equityholders of the parent Result of the period attributable to non-controlling interests Note F.15. F.15. F.15. F.16. F.16. F.17. F.17. F.17. F.17. F.17. F.17. F.18. F.19. F.19. F.19. F.20. F.21. F.21. F.21. F.21. F.21. F.21. F.22. F.22. F.22. F.22. F.23. F.24. 2012 33,976 23,298 33,709 (10,411) 330 3,266 55 6,355 4,187 282 1,256 312 318 727 2011 31,200 23,911 34,406 (10,495) 290 (2,511) (33) 6,648 4,090 328 1,527 408 295 2,862 (29,199) (16,101) (20,878) 4,777 (1,179) (2,302) (1,298) (122) (509) (43) (330) (7,216) (4,471) (284) (2,461) (2,401) (174) 4,603 (898) 3,705 3,693 12 (27,405) (15,816) (20,363) 4,547 (581) (2,631) (863) (47) (1,468) (5) (248) (7,017) (4,176) (297) (2,544) (1,360) 61 3,856 (735) 3,121 3,110 11 2012 92 – 92 2011 78 – 78 xls Earnings per share for net profit attributable to the equity holders of the parent during the year: (CZK thousand) – From continuing operations (basic, diluted) – From discontinued operations (basic, diluted) Total xls Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 185 Consolidated Statement of Comprehensive Income For the year ended 31 December (CZK million) Net profit of the year Other comprehensive income Available-for-sale financial assets revaluation in equity Available-for-sale financial asset realised revaluation in income statement Available-for-sale impairment losses Currency translation differences Changes in cash flow hedge reserve Total gains and losses recognised directly in equity Tax on items taken directly to or transferred into equity Other Comprehensive income, net of tax Total comprehensive income Attributable to: – equity holders of Parent Company – non-conrolling interests xls Note 2012 3,705 2011 3,121 F.9. F.17., F.21. F.21. F.9. 8,426 (747) 303 (26) 40 7,996 (920) 7,076 10,781 (1,915) (53) 203 4 (56) (1,817) 372 (1,445) 1,676 10,749 32 1,676 – Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 186 Consolidated Statement of Changes in Equity For the year ended 31 December (CZK million) Note Balance as at 1 January 2011 Net profit for the year Available-for-sale financial assets revaluation in equity F.9. Available-for-sale financial asset realised revaluation in income statement F.9. Available-for-sale impairment losses F.9. Currency translation differences Changes in cash flow hedge reserve Tax on items of other compehensive income F.9. Total comprehensive income Changes in ownership interests in subsidiaries that do not result in a loss of control Transfers to and use of funds Dividends to shareholders F.9.1. Balance as at 31 December 2011 1 Share capital Other Revalu- Revalu- StatuTransCash EqualiOther AttriAttri capital ation – ation – tory lation flow sation retained butable butable reserv- financial Land reserve reserve hedge reserve earn- to equity to Nones assets and fund reserve fund1 ings holders -control AFS buildof Parent ling ings Comintepany rests Total 4,000 – 1,415 4 1,081 (152) 18 577 17,818 24,761 67 24,828 – – – – – – – – 3,110 3,110 11 3,121 – – (1,915) – – – – – – (1,915) – (1,915) – – (53) – – – – – – (53) – (53) – – 203 – – – – – – 203 – 203 – – – – – 11 – – – 11 (7) 4 – – – – – – (52) – – (52) (4) (56) – – 366 – – – 6 – – 372 – 372 – – (1,399) – – 11 (46) – 3,110 1,676 – 1,676 – – – – – – – – (18) (18) 23 5 – – – – 58 – – – (58) – – – – – – – – – – – (9,400) (9,400) – (9,400) 4,000 – 16 4 1,139 (141) (28) 577 11,452 17,019 90 17,109 Equalisation reserve is required under local insurance legislation and is classified as a separate part of equity within these accounts as it does not meet the definition of a liability under IFRS. It is not available for distribution. Change in equalisation reserve is captured as a transfer between distributable retained earnings and non-distributable equalisation reserve fund in equity. xls Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 187 Consolidated Statement of Changes in Equity For the year ended 31 December (CZK million) Note Balance as at 1 January 2012 Net profit for the year Available-for-sale financial assets revaluation in equity F.9. Available-for-sale financial asset realised revaluation in income statement F.9. Available-for-sale impairment losses F.9. Currency translation differences Changes in cash flow hedge reserve Tax on items of other compehensive income F.9. Total comprehensive income Changes in ownership interests in subsidiaries that do not result in a loss of control Acquisition of a subsidiary from a party under common control B.1. Changes in equalisation reserve fund1 Transfers to and use of funds Dividends to shareholders F.9.1. Balance as at 31 December 2012 1 Share capital Other Revalu- Revalu- StatuTransCash EqualiOther AttriAttri capital ation – ation – tory lation flow sation retained butable butable reserv- financial Land reserve reserve hedge reserve earn- to equity to Nones assets and fund reserve fund1 ings holders -control AFS buildof Parent ling ings Comintepany rests Total 4,000 – 16 4 1,139 (141) (28) 577 11,452 17,019 90 17,109 – – – – – – – – 3,693 3,693 12 3,705 – – 8,426 – – – – – – 8,426 – 8,426 – – (747) – – – – – – (747) – (747) – – 303 – – – – – – 303 – 303 – – – – – (25) – – – (25) (1) (26) – – – – – – 17 – – 17 23 40 – – (915) – – – (3) – – (918) (2) (920) – – 7,067 – – (25) 14 – 3,693 10,749 32 10,781 – – – – – – – – (68) (68) 292 224 – 206 – – – – – – – 206 – 206 – – – – – – – (28) 28 – – – – – – – – – – – – – – – – – – – – – – – (3,000) (3,000) – (3,000) 4,000 206 7,083 4 1,139 (166) (14) 549 12,105 24,906 414 25,320 Equalisation reserve is required under local insurance legislation and is classified as a separate part of equity within these accounts as it does not meet the definition of a liability under IFRS. It is not available for distribution. Change in equalisation reserve is captured as a transfer between distributable retained earnings and non-distributable equalisation reserve fund in equity. xls Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 188 Consolidated Statement of Cash Flows (Indirect Method) For the year ended 31 December (CZK million) Earnings before taxes Adjustments for: Depreciation and amortisation Amortisation of PVFP and impairment losses on goodwill and PVFP Impairment and reversal of impairment of current and non-current assets Profit/Loss on disposal of PPE, intangible assets and investment property Gain / loss from revaluation of financial securities and investment property Interest expense Interest income Dividend income Interest income from financial instruments at FVPL Income/expenses not involving movements of cash Purchase of financial assets at FVPL held for trading Proceeds from financial assets at FVPL held for trading Change in loans and receivables Change in receivables Change in reinsurance assets Change in other assets, prepayments and accrued income Change in payables Change in financial liabilities for investment contract with DPF Change in financial liabilities at FVPL held for trading Change in assets and liabilities to banks Change deposits received from reinsurer Change in insurance liabilities Change in other liabilities, accruals and deferred income Change in other provisions Cash flows arising from taxes on income Net cash flow from operating activities xls Note 2012 4,603 2011 3,856 F.23. F.23. F.17., F.21. 575 13 160 4 (3,467) 1,298 (4,187) (136) (740) 743 (129) 1,141 588 12 (47) – 3,186 863 (4,090) (172) (1,143) (1,246) (1,392) 3,950 2,308 134 (226) (206) 654 3,070 (797) 219 1,401 (930) 166 (218) (267) 5,187 (341) (467) 768 (272) 11 4,260 1,000 257 – (3,057) (19) (429) (1,493) 4,583 F.21. F.17. F.17. F.16. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 (CZK million) Cash flow from investing activities Interest received Dividends received Purchase of tangible assets and intangible assets Purchase of financial assets at FVPL not held for trading Purchase of financial assets available for sale Purchase of investment property Net cashflow from acquisition of subsidiaries, associates and joint ventures, net of cash acquired Provided loans Proceeds from disposals of tangible and intangible assets Proceeds from financial assets at FVPL not held for trading Proceeds from financial assets available for sale Proceeds from disposal and other proceeds from subsidiaries, associates and joint ventures, net of cash disposed Net cash flow from investing activities Cash flow from financing activities Drawing of loans Repayment of loans Interest paid Dividends paid to shareholders Payment of other liabilities from bonds issued Proceeds from other liabilities from bonds issued Proceeds from issuance of ordinary shares Net cash flow from financing activities Net increase (decrease) in cash and cash equivalents Cash and cash equivalents as at 1 January Effect of exchange rate changes on cash and cash equivalents Cash and cash equivalents as at 31 December xls Note 189 2012 2011 4,541 136 (558) (3,175) (48,430) (9) 4,629 172 (730) (8,148) (70,515) – (391) – 59 4,778 44,816 – (1,086) 16 11,964 59,191 – 1,767 5,561 1,054 F.7. – – (29) (3,000) (500) 500 – (3,029) 3,925 5,722 1,024 (1,344) (89) (9,400) – – 32 (9,777) (4,140) 9,862 F.7. – 9,647 – 5,722 B.1. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 190 Notes to the Consolidated Financial Statements A. General Information A.1. Description of the Group Česká pojišťovna a.s. (“Česká pojišťovna” or “ČP” or “the Parent Company” or the “Company”) is a composite insurer offering a wide range of life and non-life insurance products and is domiciled in the Czech Republic. The Company was incorporated on 1 May 1992, as a joint stock company and is the successor to the former state-owned insurance company Česká státní pojišťovna. The consolidated financial statements of the Parent Company for the year ended 31 December 2012 (“the financial statements”) comprise the Parent Company and its subsidiaries (together referred to as “the Group”). See Section B. of these financial statements for a listing of significant Group entities and changes to the Group in 2011 and 2012. Structure of Shareholders CZI Holdings N.V., domiciled in the Netherlands, is the sole shareholder of the Company in 2011. From 2008, CZI Holdings is an integral part of Generali PPF Holding B.V. (GPH), a company owned by Assicurazioni Generali S.p.A. (“Generali”, 51%) and PPF Group N.V. (49%). PPF Group N.V. was the ultimate parent of the Company until 17 January 2008. Generali is the Company’s ultimate parent company. Generali’s financial statements are publicly available on www.generali.com. Registered Office of Česká pojišťovna Spálená 75/16 113 04 Prague 1 Czech Republic ID number: 45 27 29 56 The Board of Directors authorised the financial statements for issue on 26 April 2013. A.2. Statutory bodies Board of Directors as at the end of the reporting period: Chairman: Vice-Chairman: Member: Member: Ladislav Bartoníček, Prague Pavel Řehák, Prague Pavel Fuchs, Prague Milan Beneš, Starý Plzenec During the year 2012 there were following changes in the Board of Directors. Pavel Fuchs became a member of the Board of Directors on 1 October 2012 and replaced Vice-Chairman Marcel Dostal, who resigned from his post on 30 September 2012. At least two members of the Board of Directors, of whom one must be the Chairman or the Vice-Chairman, must act together in the name of the Company in relation to third parties, courts and other bodies. When signing on behalf of the Company, the signatures and positions of at least two members of the Board of Directors, one of which must be the Chairman or the Vice-Chairman, must be appended to the designated business name of the Company. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 191 Supervisory Board as at the end of the reporting period: Chairman: Member: Member: Milan Maděryč, Zlín Lorenzo Kravina, Terst Irena Špatenková, Praha A.3. Statement of compliance The financial statements have been prepared in accordance with International Financial Reporting Standards (IFRS) as adopted by the European Union (EU). The management has reviewed those standards and interpretations adopted by the EU as at the date of issuance of the financial statements but which were not effective as at that date. An assessment of the expected impact of these standards and interpretations on the Group is shown in Note C.6.2. A.4. Basis of preparation Local accounting legislation requires that the Group prepare these consolidated financial statements in accordance with IFRS (as adopted by EU). The Parent Company also prepares separate financial statements for the same period in accordance with IFRS. The financial statements are presented in Czech koruna (“CZK”) which is the Company’s functional currency. The financial statements have been prepared on the historical cost basis except for the following assets and liabilities which are stated at their fair value: derivative financial instruments, financial instruments at fair value through profit or loss, financial instruments classified as available-for-sale and investment properties. The preparation of the financial statements in accordance with IFRS requires that management make judgements, estimates and assumptions that affect the application of policies and the reported amounts of assets and liabilities, income and expenses. The estimates and associated assumptions are based on historical experience and various other factors that are believed to be reasonable under the circumstances, the results of which form the basis of making the judgements about the carrying values of assets and liabilities that cannot readily be determined from other sources. The actual values may differ from these estimates. The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised if the revision only affects that period or in both the period of the revision and future periods if the revision affects both the current and future periods. B. General Criteria for Drawing Up the Consolidated Financial Statements B.1. Group entities The consolidated financial statements are made up of those of the Parent Company and of its directly or indirectly controlled subsidiaries. All companies satisfying the requisites of effective control are included in the consolidation. Based on the IAS 27 definition, the control is the power to govern the financial and operating policies of an entity so as to obtain benefits from its activities. The Group consolidates all material subsidiaries, immaterial subsidiaries are summarised in table F.3.2. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 192 The Group structure and the changes as compared to the previous year are presented below. For the year ended 31 December 2012 Country Company Generali Foreign Insurance Company Inc. 1. Fond kvalifikovaných investorů GPH 1. Zajištěný fond kvalifikovaných investorů 4. Zajištěný otevřený podílový fond ČPI 5. Zajištěný otevřený podílový fond ČPI 6. Zajištěný otevřený podílový fond ČPI 7. Zajištěný otevřený podílový fond ČPI 9. Zajištěný fond kvalifikovaných investorů 10. Zajištěný fond kvalifikovaných investorů 11. Zajištěný fond kvalifikovaných investorů City Empiria, a.s. Česká pojišťovna ZDRAVÍ a.s. ČP Asistence s.r.o.* ČP DIRECT, a.s. ČP INVEST investiční společnost, a.s. ČP INVEST Realitní Uzavřený Investiční Fond, a.s. Dynamický fond fondů otevřený podílový fond Generali Penzijní Fond a.s.* Generali PPF Services, a.s. II. Zajištěný otevřený podílový fond ČPI III. Zajištěný otevřený podílový fond ČPI Komoditní zajištěný otevřený podílový fond ČPI Nadace České pojišťovny Pankrác Services s.r.o. Penzijní fond České pojišťovny, a.s. PFO ČPI – Fond globálních značek PFO ČPI – Fond nemovitostních akcií REFICOR s.r.o. Solitaire Real Estate a.s.* Univerzální správa majetku, a.s. Vyvážený fond fondů otevřený podílový fond Generali PPF Cash & Bond Fund Generali PPF Commodity Fund Generali PPF Emerging Europe Fund JSC “Generali Life” CP Strategic Investments N.V.* Generali SAF de Pensii Private S.A. Finanční servis o.o.o. * Entity acquired in 2012 xls Belarus Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Ireland Ireland Ireland Kazakhstan Netherlands Romania Russia Proportion of ownership interest 67.5 97.5 100.0 84.8 89.5 92.4 78.6 91.0 79.5 95.1 67.6 100.0 51.0 100.0 100.0 67.6 96.0 100.0 80.0 87.6 92.9 84.2 100.0 100.0 100.0 67.9 66.8 100.0 67.6 100.0 94.6 55.2 65.4 60.5 100.0 100.0 99.9 100.0 Proportion of voting rights 67.5 97.5 100.0 84.8 89.5 92.4 78.6 91.0 79.5 95.1 67.6 100.0 51.0 100.0 100.0 67.6 96.0 100.0 80.0 87.6 92.9 84.2 100.0 100.0 100.0 67.9 66.8 100.0 67.6 100.0 94.6 55.2 65.4 60.5 100.0 100.0 99.9 100.0 Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 193 For the year ended 31 December 2011 Country Company Generali Foreign Insurance Company Inc. 1. Fond kvalifikovaných investorů GPH* 1. Zajištěný fond kvalifikovaných investorů 4. Zajištěný otevřený podílový fond ČPI 5. Zajištěný otevřený podílový fond ČPI 6. Zajištěný otevřený podílový fond ČPI 7. Zajištěný otevřený podílový fond ČPI* 9. Zajištěný fond kvalifikovaných investorů 10. Zajištěný fond kvalifikovaných investorů* 11. Zajištěný fond kvalifikovaných investorů* City Empiria, a.s. Česká pojišťovna ZDRAVÍ a.s. ČP DIRECT, a.s. ČP INVEST investiční společnost, a.s. ČP INVEST Realitní Uzavřený Investiční Fond, a.s. Dynamický fond fondů otevřený podílový fond Generali PPF Services, a.s. II. Zajištěný otevřený podílový fond ČPI III. Zajištěný otevřený podílový fond ČPI Komoditní zajištěný otevřený podílový fond ČPI Nadace České pojišťovny Nadační fond Karlův most Pankrác Services s.r.o. Penzijní fond České pojišťovny, a.s. PFO ČPI – 1. Zajištěný OPF PFO ČPI – Fond nemovitostních akcií PFO ČPI – Fond globálních značek REFICOR s.r.o. Univerzální správa majetku, a.s. Vyvážený fond fondů otevřený podílový fond JSC “Generali Life" Generali PPF Cash & Bond Fund Generali PPF Commodity Fund Generali PPF Corporate Bonds Fund Generali PPF Emerging Europe Fund* Generali SAF de Pensii Private S.A. Finanční servis o.o.o. * Investment funds launched during 2011 xls Belarus Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Proportion of ownership interest 67.5 100.0 100.0 84.2 89.5 92.3 78.3 91.0 79.5 88.7 92.6 100.0 100.0 100.0 92.6 93.3 Proportion of voting rights 67.5 100.0 100.0 84.2 89.5 92.3 78.3 91.0 79.5 88.7 92.6 100.0 100.0 100.0 92.6 93.3 Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Kazakhstan Ireland Ireland Ireland Ireland Romania Russia 80.0 86.2 92.4 84.0 100.0 100.0 100.0 100.0 78.7 63.3 74.4 100.0 100.0 93.1 100.0 54.5 65.7 53.0 70.3 99.9 100.0 80.0 86.2 92.4 84.0 100.0 100.0 100.0 100.0 78.7 63.3 74.4 100.0 100.0 93.1 100.0 54.5 65.7 53.0 70.3 99.9 100.0 Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 194 The tables below present the list of unit-linked investment funds that are considered associates and are reported within financial investments at fair value through profit or loss (see note B.2.2.). For the year ended 31 December 2012 Company Fond farmacie a biotechnologií Fond korporátních dluhopisů Fond nových ekonomik Fond peněžního trhu Fond ropy a energetiky Fond smíšený Fond zlatý PFO ČPI – Fond živé planety Generali PPF Global Brands Fund Generali PPF New Economies Fund Generali PPF Oil & Energy Industry Fund Country Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Ireland Ireland Ireland For the year ended 31 December 2011 Company Fond farmacie a biotechnologií Fond korporátních dluhopisů Fond nových ekonomik Fond peněžního trhu Fond ropy a energetiky Fond smíšený Fond zlatý PFO ČPI – Fond živé planety Generali PPF Global Brands Fund Generali PPF New Economies Fund Generali PPF Oil & Energy Industry Fund Country Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Czech Republic Ireland Ireland Ireland Detailed information about significant transactions with subsidiaries of the Group is provided below. 1. Merger of Nadace České pojišťovny and Nadační fond Karlův most 1 January was the effective date of a merger of Nadace České pojišťovny and Nadační fond Karlův most. The merger was completed on 29 February by registration in the Commercial Register. Nadační fond Karlův most was dissolute without liquidation and its assets passed to Nadace České pojišťovny. 2. New subsidiary ČP Asistence s.r.o. ČP Asistence, s.r.o. (ČP Asistence), an assistance company set up jointly by Group’s subsidiary Česká pojišťovna and Europe Assistance s.r.o., started operations on 1 March 2012. The Group’s participation in ČP Asistence is 51%. The company provides complex assistance services to clients of Česká pojišťovna, utilizing a wide network of partners and innovative telecommunication solutions. 3. Acquisition of Proama business On 23 July 2012, the Group and French insurer Groupama signed an agreement to acquire Groupama’s Polish insurance portfolio, operating under its branch Proama, into Group’s structures. The transaction was finalised on 31 December 2012, when the approvals by all regulatory authorities were granted. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 195 In line with the definitions set out in IFRS 3, the transaction is regarded and was accounted for as a business acquisition. The assets and liabilities arising from the acquisition are as follows: (in CZK million) Assets Receivables out of insurance operations Other assets Cash and cash equivalents Liabilities Insurance provisions Financial liabilities Payables out of insurance operations Other liabilities Net liabilities acquired Consideration transferred Goodwill Amounts acquired 205 123 59 23 923 838 35 36 14 (718) (278) 440 xls The Group took over the insurance portfolio and other assets and liabilitites of Proama in total net value of CZK (718) million. As a compensation for the negative net asset value, the Group received consideration in cash amounting to CZK 278 million. The residual amount was allocated to goodwill, which reflects Proama's capabilities and the growth potential of Polish insurance market. The transaction will enable the Group to expand its activities, benefiting from Proama’s strong entry into the Polish market in 2012. Proama is active mainly in retail segment, starting with car insurance distributed through three channels: phone, internet and multi-agents. The Group is operating the acquired business as a branch of Česká pojišťovna. 4. Increase of share capital of CPI RUIF The general meeting of ČP INVEST Realitní Uzavřený Investiční Fond a.s. (“CPI RUIF”) decided on 10 October 2012 to increase the capital through issue of 20 new shares at a nominal amount of CZK 20 million with a share premium of CZK 270 million (share premium per share is CZK 13.5 million). All shares were subscribed by GP Reinsurance EAD, a related party from Generali PPF Holding Group. As a result, the interest of the Group in CPI RUIF has decreased to 67.57%. 5. CP Strategic Investments N.V. On 22 October 2012, the Group purchased 100% share in CP Strategic Investments B.V. from its parent CZI Holdings N.V., Amsterdam. The Group paid EUR 18,278 (CZK 457,316) as a purchase price. Subsequently, according to decision of the general meeting held on 17 December 2012 the company has converted its legal form into a limited liability company CP Strategic Investments N.V. No goodwill arose as a result of the acquisition, since the transaction was accounted for as a business combination under common control. Purchase price paid for CP Strategic Investments B.V. was equal to net assets value of the company as at the date of its acquisition and no consolidation differences were recognised. On 4 December 2012, the Group as a sole shareholder decided to increase the equity through a surplus contribution into the equity as share premium on all shares in the aggregate amount of CZK 60 million without the issuance of any new shares. In accordance with a resolution of a general meeting from 17 December 2012 Česká Pojišťovna contributed all issued and outstanding shares in the share capital of Penzijní fond České pojišťovny a.s. to the share capital and share premium of the company. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 196 6. Acquisition of Solitaire Real Estate a.s. Effective 10 December 2012, the Group acquired 100% shares of Solitaire Real Estate a.s. (Solitaire), a real estate SPV owning properties in prime location in Prague city centre, for total consideration of CZK 180 million. The acquisition was aimed at increasing the proportion of real estate in Group’s investment portfolio. The transaction is regarded as an acquisition of a group of assets, as the transferred set of activities and assets does not meet the definition of IFRS 3 for a business. The acquisition of Solitaire had following effect on the Group’s assets and liabilities: (in CZK million) Assets Investment properties Other assets Cash and cash equivalents Liabilities Financial liabilities Other liabilities Net assets acquired Amounts acquired 631 585 8 38 451 435 16 180 xls 7. Acquisition of Generali Penzijní Fond a.s. On 31 December 2012 the Group acquired all of the outstanding shares of Generali Penzijní fond a.s. (GPF), a pension fund based in Czech republic, from Generali pojišťovna a.s. – insurance company belonging to Generali Group – in exchange for a cash consideration of CZK 57 million. The following are net book values of assets acquired and liabilities assumed as of the acquisition date: (in CZK million) Assets Investments Other assets Cash and cash equivalents Liabilities Insurance provisions Financial liabilities Other liabilities Net assets acquired Amounts acquired 3,923 3,774 40 109 3,660 6 38 3,616 263 xls The transaction was accounted for as a business combination under common control, therefore no goodwill was recognised. The Group applies the predecessor amounts method to business combinations under common control. The consolidation differences of CZK 206 million, representing the difference between the cash consideration paid in the amount of CZK 57 million and the net assets acquired in the amount of CZK 263 million, were include in equity in other capital reserve. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 197 B.2. Consolidation methods Investments in subsidiaries are consolidated line by line. Translation from functional to presentation currency The items in the statement of financial position in functional currencies different from the presentation currency of the Group were translated into Czech koruna (CZK) based on the exchange rates as at the end of the year. The income statement items were instead translated based on the average exchange rates of the year. They reasonably approximate the exchange rates as at the dates of the transactions. The exchange rate differences arising from the translation were accounted for in other comprehensive income in an appropriate reserve and are recognised in the income statement only at the time of the disposal of the investments. Goodwill and fair value adjustments arising on the acquisition of a foreign entity are treated as the foreign entity’s assets and liabilities and are translated at the closing rate. The exchange rates used for the translation of the main foreign currencies of the Group into Czech koruna (“CZK”) are the ones published by the Czech National Bank. B.2.1. Consolidation procedures The subsidiaries where the requisites of effective control are applicable are consolidated. Control is presumed to exist when the Group owns, directly or indirectly through subsidiaries, more than half of the voting rights of an entity or, in any event, when it has the power to govern the financial and operating policies of an investee. In the assessment of the control, potential voting rights are also considered. The consolidation of a subsidiary ceases commencing from the date when the Parent Company loses control. If the Group loses control over a subsidiary, it: – derecognises the assets (including goodwill) and liabilities of the subsidiary; – derecognises the carrying amount of any non-controlling interest; – derecognises the cumulative translation differences recorded in equity; – recognises the fair value of the consideration received; – recognises the fair value of any investment retained; – recognises any surplus or deficit in profit or loss; – reclassifies the parent’s share of components previously recognised in other comprehensive income to profit or loss or retained earnings, as appropriate. In preparing the consolidated financial statements: – the financial statements of the Group and its subsidiaries are consolidated. The financial year-end date of each subsidiary is identical with the one of the Group, 31 December of each financial year; – the carrying amount of the Group’s investment in each subsidiary and the Group’s portion of equity of each subsidiary are eliminated as at the date of acquisition; – non-controlling shareholder’s interests are shown as separate items of equity; and – intra-group balances, transactions, unrealised gains and losses resulting from intra-group transactions and dividends are eliminated in full. The Group uses the acquisition method of accounting to account for business combinations. The consideration transferred for the acquisition of a subsidiary is the fair values of the assets transferred, the liabilities incurred and the equity interests issued by the group. The consideration transferred includes the fair value of any asset or liability resulting from a contingent consideration arrangement. Acquisition-related costs are recognised as expenses in the period in which they are incurred. Identifiable assets acquired and liabilities assumed in a business combination are measured initially at their fair values as at the acquisition date. On an acquisition-by-acquisition basis, the group recognises any non-controlling interest in the acquiree either at fair value or at the noncontrolling interest’s proportionate share of the acquiree’s net assets. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 198 The excess of the consideration transferred, the amount of any non-controlling interest in the acquiree and the acquisition-date fair value of any previous equity interest in the acquiree over the fair value of the identifiable net assets acquired is recorded as goodwill. If this is less than the fair value of the net assets of the subsidiary acquired in the case of a bargain purchase, the difference is recognised directly in the income statement. Changes to contingent consideration classified as a liability as at the acquisition date are recognised in the income statement. Accounting for business combinations under IFRS 3 only applies if it is considered that a business has been acquired. Under IFRS 3, ‘Business combinations’, a business is defined as an integrated set of activities and assets conducted and managed for the purpose of providing a return to investors or lower costs or other economic benefits directly and proportionately to policyholders or participants. A business generally consists of inputs, processes applied to those inputs, and resulting outputs that are, or will be, used to generate revenues. In the absence of such criteria, a group of assets is deemed to have been acquired. If goodwill is present in a transferred set of activities and assets, the transferred set is presumed to be a business. For acquisitions meeting the definition of a business, the purchase method of accounting is used. For acquisitions not meeting the definition of a business, the Group allocates the cost between the individual identifiable assets and liabilities in the Group based on their relative fair values as at the date of acquisition. Such transactions or events do not give rise to goodwill. Transactions with non-controlling interests The Group is treating the transactions with non-controlling interests as equity transactions not affecting profit or loss. For purchases from non-controlling interests, the difference between any consideration paid and the relevant share acquired of the carrying value of net assets of the subsidiary is recorded in equity. Gains or losses on disposals to non-controlling interests are also recorded in equity. Non-controlling interests are shown in the consolidated balance sheet as a separate component of equity, which is distinct from the Group’s shareholders’ equity. The net income attributable to non-controlling interests is separately disclosed on the face of the consolidated income statement and statement of comprehensive income. Reorganisations and mergers involving companies under common control are accounted for using consolidated net book values, consequently no adjustments are made to carrying amounts in the consolidated accounts and no goodwill arises on such transactions. B.2.2. Consolidation of unit-linked investment funds The Group manages open-ended investment funds through the management companies ČP Invest and Generali PPF Invest. The Group invests the assets related to unit-linked products in these investment funds as well as its own direct investments. When calculating the Group‘s participation in individual investment funds, all the Group’s investments are taken into account, including assets related to unit-linked products. For consolidation purposes, control is presumed to exist when the Group‘s participation is above 50%. Controlled open-ended investment funds are fully consolidated. The non-controlling interests in investment funds are reported within financial liabilities, because of their puttable nature. The Funds where the Group‘s control is not presumed, because the participation is below 50%, are considered associates and are reported within the financial investments at fair value through profit or loss. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 199 C. Significant Accounting Policies and Assumptions C.1. Significant accounting policies The accounting standards adopted in preparing the consolidated financial statements, and the contents of the items in the financial statements, are presented in this section. C.1.1. Intangible assets In accordance with IAS 38, an intangible asset is recognised if, and only if, it is identifiable and controlled by the Group, it is probable that the expected future economic benefits attributable to the asset will flow to the Group and the cost of the asset can be measured reliably. This category includes goodwill and other intangible assets, such as software and purchased insurance portfolio. Gains or losses arising from derecognition of an intangible asset are measured as the difference between the net disposal proceeds and the carrying amount of the asset and are recognised in the income statement when the asset is derecognised. C.1.1.1. Goodwill The excess of the consideration transferred, the amount of any non-controlling interest in the acquiree and the acquisition-date fair value of any previous equity interest in the acquiree over the fair value of the identifiable net assets acquired is recorded as goodwill. After initial recognition, goodwill is measured at cost less any impairment losses and it is not amortised. Realised gains and losses on disposal of investments in subsidiaries include the related goodwill. Goodwill is tested at least annually in order to identify any impairment losses. The purpose of the impairment test on goodwill is to identify the existence of any impairment losses on the carrying amount presented as an intangible asset. In this context, cash-generating units to which the goodwill is allocated are identified and tested for impairment. The impairment loss is equal to the difference, if negative, between the recoverable amount and carrying amount. The former is the higher of the fair value less costs to sell of the cash-generating unit and its value in use, i.e. the present value of the future cash flows expected to be derived from the cash-generating units. The fair value of the cash-generating unit is determined on the basis of current market quotations or commonly used valuation techniques (mainly the Dividend discount model or Enterprise value). The value in use is based on the present value of future cash inflows and outflows, considering projections on budgets/forecasts approved by management and covering a maximum period of five years. Cash-flow projections for a period longer than five years are extrapolated using an estimated growth rate. The pre-tax discount rates reflect the free risk rate and are adjusted to take specific risks into account. Should any previous impairment losses allocated to goodwill no longer exist, they cannot be reversed. C.1.1.2. Present value of future profits On acquisition of a portfolio of long-term insurance contracts or investment contracts, either directly, or through the acquisition of an enterprise, the net present value of the expected after-tax cash flows of the portfolio acquired is capitalised as an asset. This asset, which is referred to as the Present Value of Future Profits (“PVFP”), is calculated on the basis of an actuarial computation taking into account assumptions for future premium income, contributions, mortality, morbidity, lapses and investment returns. The PVFP is amortised over the effective life of the contracts acquired, by using an amortisation pattern reflecting the expected future profit recognition. Assumptions used in the development of the PVFP amortisation pattern are consistent with the ones applied in its initial measurement. The amortisation pattern is reviewed on a yearly basis to assess its reliability and to verify its consistency with the assumptions used in the valuation of the corresponding insurance provisions. For the life portfolio, the recoverable amount of the in-force business acquired is determined annually through the liability adequacy test (LAT) of the insurance provisions – mentioned in note C.3.3.1. – taking into account, if any, the deferred acquisition costs recognised in the statement of financial position. If any, the impairment losses are recognised in the income statement. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 200 C.1.1.3. Other intangible assets Intangible assets that are acquired by the Group are stated at cost less accumulated amortisation and impairment losses. Intangible assets with finite useful lives are amortised on a straight-line basis over an average period of 3–5 years. The amortisation methods, useful lives and residual values, if not insignificant, are reassessed annually. If a material additional investment is made to an asset during the year, its useful life and residual value are reassessed at the time the cost of the investment is added to the carrying amount of the asset. C.1.2. Investment property Investment properties are properties that are held either to earn rental income or for capital appreciation or for both. A property owned by the Group is treated as an investment property if it is not occupied by the Group or if only an insignificant portion of the property is occupied by the Group. Property that is being constructed or developed for future use as an investment property is classified as investment property. Subsequent to initial recognition, all investment properties are measured at fair value. Fair value is determined annually. The best evidence of fair value is current market prices in an active market. If unavailable, an alternative valuation technique is used. Valuation is based on reliable estimates of future cash flows, discounted at rates that reflect current market assessments of the uncertainty in the amount and timing of the cash flows, and supported by evidence of current prices or rents for similar properties in the same location and condition. Any gain or loss arising from a change in fair value is recognised in the income statement. Rental income from investment property is accounted for over the term of the lease. Investment properties are derecognised either when they have been disposed of or when they are permanently withdrawn from use and no future economic benefit is expected from their disposal. The difference between the net disposal proceeds and the carrying amount of the asset is recognised in the income statement in the period of derecognition. When an item of property, plant and equipment becomes an investment property following a change in its use, any difference arising as at the date of transfer between the carrying amount of the item and its fair value, and related deferred tax thereon, is recognised directly in other comprehensive income if it is a gain. Upon disposal of the item, the gain is transferred to retained earnings. Any loss is recognised in the income statement immediately. C.1.3. Property and equipment Property and equipment are measured at the purchase price or production cost, less accumulated depreciation and any accumulated impairment losses. Historical cost includes expenditure that is directly attributable to the acquisition of the items. Subsequent costs are included in the asset’s carrying amount or recognised as a separate asset, as appropriate, only when it is probable that future economic benefits associated with the item will flow to the Group and the cost of the item can be measured reliably. All other repairs and maintenance are charged to the income statement during the financial period in which they are incurred. Depreciation is provided on a straight-line basis using the following rates: Item Buildings Other tangible assets and equipment Depreciation rate (%) 1.98–10.00 5.88–33.33 xls Component parts of an asset that have different useful lives or provide benefits in a different pattern are recognised as separate assets with different depreciation rates. The depreciation methods, useful lives and residual values, if not insignificant, are reassessed annually. If a material additional investment is made to an asset during the year, its useful life and residual value are reassessed at the time the cost of the investment is recognised. Land is not depreciated. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 201 Leases in terms of which the Group assumes substantially all the risks and rewards of ownership are classified as finance leases. Property and equipment acquired by way of finance leasing are stated at an amount equal to the lower of the fair value and the present value of the minimum lease payments at the inception of the lease, less accumulated deprecation and impairment losses. An item of property, plant and equipment and any significant part initially recognised is derecognised upon disposal or when no future economic benefits are expected from its use or disposal. Gains and losses on disposals are determined by comparing the proceeds with the carrying amount. These are included in the income statement in the Other income. C.1.4. Financial assets Financial assets include financial assets at fair value through profit or loss, financial assets available-for-sale, financial assets held-tomaturity, loans and receivables, cash and cash equivalents. Financial assets are recognised on the statement of financial position when the Group becomes a party to the contractual provisions of the instrument. For standard purchases and sales of financial assets, the Group’s policy is to recognise them using settlement-date accounting. Any change in the fair value of an asset to be received during the period between the trade date and the settlement date is accounted for in the same way as would be accounted for subsequent measurement. Financial instruments are measured initially at fair value plus, with the exception of financial instruments at fair value through profit or loss, transaction costs directly attributable to the acquisition or issue of the financial instrument. Subsequent measurement is described in notes C.1.4.1. to C.1.4.4. A financial asset is derecognised when the Group transfers the risk and rewards of ownership of the financial assets or loses control over the contractual rights that comprise that asset. This occurs when the rights are realised, expired or surrendered. Fair value measurement The fair value of financial instruments is based on their quoted market price as at the end of the reporting period without any deduction for transaction costs. If a quoted market price is not available or if the market for an investment is not active, the fair value of the instrument is estimated using pricing models or discounted cash-flow techniques. To assess whether the market is active or not, the Group carefully determines whether the quoted price really reflects the fair value, i.e. in cases when the price has not changed for a long period or the Group has information about an important event but the price did not change accordingly, the market is not considered active. Discounted cash-flow techniques use estimated future cash flows, which are based on management’s estimates, and the discount rate, which is constructed from risk-free rates adjusted by risk margin (credit spread). This is usually derived from an instrument with similar terms and conditions (ideally from the same issuer, similar maturity and seniority) which reflects the market price in the best way. In general, in the case that pricing models are used, inputs are based on market-related measures as at the end of the reporting period which limits the subjectivity of the valuation performed by the Group, and the result of such a valuation best approximates the fair value of an instrument. The fair value of derivatives that are not exchange-traded is estimated at the amount that the Group would receive or pay to terminate the contract as at the end of the reporting period taking into account current market conditions and the current creditworthiness of the counterparties. In the case of options, Black-Scholes models are applied. Also, for any other over-the-counter instruments (CDS, IRS, CCS, etc.), widely recognised valuation models are applied and, again, the parameters of the valuation intend to reflect the market conditions. The Group discloses fair value measurements by level of the following fair value measurement hierarchy as defined by IFRS 7: – Quoted prices (unadjusted) in active markets for identical assets or liabilities (level 1). – Inputs other than quoted prices included within level 1 that are observable for the asset or liability, either directly (that is, as prices) or indirectly (that is, derived from prices) (level 2). – Inputs for the asset or liability that are not based on observable market data (that is, unobservable inputs) (level 3). Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 202 The fair value of financial instruments traded in active markets is based on quoted market prices at the end of the reporting period. These instruments are included in level 1. The fair value of financial instruments that are not traded in an active market (for example, over-the-counter derivatives or unquoted bonds) is determined by using valuation techniques. If all significant inputs required to fair value an instrument are observable on the market, the instrument is included in level 2. Specific valuation techniques used to value financial instruments include mainly quoted market prices or over-the-counter offers for similar instruments, cash-flow estimation and risk-free curves. If one or more of the significant inputs is not based on observable market data, the instrument is included in level 3. Level 3 contains only structured investments (CDO, ABS) where market prices are unavailable and entity-specific estimates are necessary. Fair value hedge The Group designates certain derivatives as hedges of the fair value of recognised assets. The hedge accounting has been applied to derivatives hedging a currency risk on all non-derivative financial assets denominated in or exposed to foreign currencies (equities, bonds, investment funds, etc.). As of 1 July 2011 the hedge accounting has been applied also to derivatives hedging an interest rate exposure of interest-bearing financial assets. Changes in the fair value of derivatives that are designated and qualify as fair value hedges are recorded in the income statement, together with any changes in the fair value, or a portion of fair value, of the hedged assets that are attributable to the hedged risk. At the inception of the transaction, the Group documents the relationship between hedging instruments and hedged items, as well as its risk management objective and strategy for undertaking hedging transactions. The Group also documents its assessment of the hedging effectiveness, both at hedge inception and on an ongoing basis, of whether the derivatives that are used in hedging transactions are expected to be and have been highly effective in offsetting changes in the fair values of hedged items. Cash flow hedge The Group designates certain derivatives as hedges of the cash flow of future interest payments. At the inception of the transaction, the Group documents the relationship between hedging instruments and hedged items, as well as its risk management objective and strategy for undertaking hedging transactions. The hedging instrument is remeasured at fair value attributable to the hedged interest rate risk as at the balance sheet date. The appropriate part of this revaluation attributable to the effective hedging is recognized through other comprehensive income in the revaluation reserve within the Group’s equity. The Group also documents its assessment of the hedging effectiveness, both at hedge inception and on an on-going basis, of whether the derivatives that are used in hedging transactions are expected to be and have been highly effective in offsetting changes in the fair values of hedged items. If the change in fair value of the hedging instrument is larger than the change in fair value of the hedged item, then the equity accounts reflect only the change in fair value of the derivative in the amount of change in fair value of the hedged item. Identified hedge ineffectiveness is recognized in the income statement. Embedded derivatives Certain financial instruments include embedded derivatives, which economic characteristics and risks are not closely related to those of the host contract. The Group designates these instruments at fair value through profit or loss. The Group does not separately measure embedded derivatives that meet the definition of an insurance contract. No derivatives that are not closely related and are embedded in insurance contracts were identified. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 203 C.1.4.1. Loans and receivables Loans and receivables are non-derivative financial assets with fixed or determinable payments that are not quoted in an active market, other than classified at fair value through profit or loss or classified as available-for-sale. After initial recognition loans and receivables are measured at amortised cost using the effective interest rate method, less provision for impairment. C.1.4.2. Financial assets held-to-maturity Held-to-maturity assets are non-derivative financial assets with fixed or determinable payments and fixed maturities other than those that meet the definition of loans and receivables that the Group has the positive intent and ability to hold to maturity. Financial assets held-to-maturity are measured at amortised cost using an effective interest rate method less any impairment losses. The amortisation of premiums and discounts is recorded as interest income or expense. The fair value of an individual security within the held-to-maturity portfolio may temporarily fall below its carrying value, but, provided there is no risk resulting from significant financial difficulties of the debtor, the security is not considered to be impaired. C.1.4.3. Financial assets available-for-sale Available-for-sale financial assets are those non-derivative financial assets that are not classified as loans and receivables, held-to-maturity investments, or financial assets at fair value through profit or loss. After initial recognition, the Group measures financial assets available-for-sale at their fair values, without any deduction for transaction costs that it may incur upon sale or other disposal, with the exception of AFS equity securities that do not have a quoted market price on an active market and whose fair value cannot be reliably measured which are stated at cost, including transaction costs, less impairment losses. Any revaluation gain or loss on a financial asset available-for-sale is recognised in other comprehensive income with the exception of impairment losses and, in the case of monetary items such as debt securities, foreign exchange gains and losses. When available-for-sale assets are derecognised, the cumulative gain or loss previously recognised in other comprehensive income is recognised in the income statement. Where these instruments are interest-bearing, interest calculated using the effective interest rate method is recognised in the income statement. Dividend income is recognised in the income statement as other investment income – see note C.1.23. C.1.4.4. Financial assets at fair value through profit or loss Financial assets at fair value through profit or loss are financial assets held-for-trading and non-trading financial assets which are designated upon initial recognition as at fair value through profit or loss. Financial assets held-for-trading are acquired or incurred principally for the purpose of generating a profit from short-term fluctuations in the price or dealer’s margin. Financial assets are classified as held-for-trading if, regardless of the reason they were acquired, they are part of a portfolio for which there is evidence of a recent actual pattern of short-term profit taking. Financial assets held-for-trading include investments and derivative contracts that are not designated as effective hedging instruments. All trading derivatives in a net receivable position (positive fair value), as well as options purchased, are reported as trading assets. All trading derivatives in a net payable position (negative fair value), as well as options written, are reported as financial liabilities at fair value through profit or loss. If a financial asset is no longer held for the purpose of selling or repurchasing it in the near term (notwithstanding that the financial asset may have been acquired or incurred principally for the purpose of selling or repurchasing it in the near term), the financial assets can only be reclassified out of the fair value through profit or loss category in rare circumstances. The Group designates non-trading financial assets according to its investment strategy as financial assets at fair value through profit or loss, if there is an active market and the fair value can be reliably measured. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 204 The fair value option is only applied in any one of the following situations: – It results in more relevant information, because it significantly reduces a measurement or recognition inconsistency (“accounting mismatch”) of securities covering unit-linked policies; – A group of financial assets is managed and its performance is evaluated on a fair value basis, in accordance with a documented risk management or investment strategy, with information being provided to key management personnel on this basis. – When a contract contains one or more substantive embedded derivatives, unless the embedded derivative does not significantly modify the cash flows that otherwise would be required by the contract or it is clear that separation of embedded derivatives is prohibited. Subsequent to initial recognition, all financial assets at fair value through profit or loss are measured at their fair values (see note C.1.4.). Gains and losses arising from changes in the fair values are recognised in the income statement. Swaps Swaps are over-the-counter agreements between the Group and other parties to exchange future cash flows based upon agreed notional amounts. Swaps most commonly used by the Group are interest rate and cross-currency interest rate swaps. Under interest rate swaps, the Group agrees with other parties to exchange, at specified intervals, the difference between fixed-rate and floatingrate interest amounts calculated by reference to an agreed notional amount. Cross-currency interest rate swaps require an exchange of interest payment flows and capital amounts in different currencies. The Group is subject to credit risk arising from default of the respective counter parties. Market risk arises from potentially unfavourable movements in interest rates relative to the contractual rates of the contract, or from movements in foreign exchange rates. Credit default swaps are also used by the Group. Under the credit default swap agreement, a credit risk is transferred from a protection buyer to a protection seller. Futures and forwards Forward contracts are commitments to either purchase or sell a designated financial instrument, currency, commodity or an index at a specified future date for a specified price and may be settled in cash or another financial asset. Forward contracts result in credit exposure to the counter party and exposure to market risk based on changes in market prices relative to the contracted amounts. A futures contract is a standardised contract, traded on a futures exchange, to buy or sell a standardised quantity of a specified commodity of standardised quality at a certain date in the future, at a price determined by the instantaneous equilibrium between the forces of supply and demand among competing buy and sell orders on the exchange at the time of the purchase or sale of the contract. Futures contracts bear considerably lower credit risk than forwards and, as forwards, result in exposure to market risk based on changes in market prices relative to the contracted amounts. Options Options are derivative financial instruments that give the buyer, in exchange for a premium payment, the right (but not the obligation) to either purchase from (call option) or sell to (put option) the writer a specified underlying instrument at a specified price on or before a specified date. The Group enters into interest rate options, foreign exchange options, equity and index options and credit failure options (swaps). Interest rate options, including caps and floors, may be used as hedges against a rise or fall in interest rates. They provide protection against changes in the interest rates of floating rate instruments above or below a specified level. Foreign currency options may also be used (commensurate with the type of option) to hedge against rising or falling currency rates. The Group as a buyer of over-the-counter options is subject to market risk and credit risk since the counter party is obliged to make payments under the terms of the contract if the Group exercises the option. As the writer of over-the-counter options, the Group is subject to the market risk, as it is obliged to make payments if the option is exercised by the counterparty or credit risk from a premium due from a counterparty. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 205 C.1.5. Reinsurance assets Reinsurance assets comprise the actual or estimated amounts, which, under contractual reinsurance arrangements, are recoverable from reinsurers in respect of technical provisions. Reinsurance assets relating to technical provisions are established based on the terms of reinsurance contracts and valued on the same basis as the related reinsured liabilities. The Group records an allowance for estimated irrecoverable reinsurance assets, if any. C.1.6. Insurance receivables Receivables on premiums written in the course of collection and receivables from intermediates, co-insurers and reinsurers are included in this item. They are initially recognised at fair value and then at their presumed recoverable amounts if lower. C.1.7. Other receivables Other receivables include all other receivables not of an insurance or tax nature. They are recognised initially at fair value and subsequently measured at amortised cost using the effective interest method, less provision for impairment. Cash flow hedge As of 1. June 2010 for some of the receivables, the cash flow hedge is being applied in the Group to minimise its exposure to changes in the cash flows denominated in foreign currencies. The effective portion of the gains and losses on hedging instrument is recognised in other comprehensive income and is recognised in the income statement only when the hedged forecast transaction affects profit or loss. The gain or loss relating to the ineffective portion is recognised immediately in the income statement and reported within lines “Other income” or “Other expenses”. At the inception of the transaction, the Group documents the relationship between hedging instruments and hedged items, as well as its risk management objective and strategy for undertaking hedging transactions. The Group also documents its assessment, both at hedge inception and on an ongoing basis of the hedging effectiveness. C.1.8. Cash and cash equivalents Cash consists of cash on hand, demand deposits with banks and other financial institutions and term deposit due within 15 days. Cash equivalents are short-term, highly liquid investments that are readily convertible to known amounts of cash and which are subject to an insignificant risk of changes in value. C.1.9. Lease transactions Property and equipment holdings used by the Group under operating leases, whereby the risks and benefits relating to ownership of the assets remain with the lessor, are not recorded on the Group’s statement of financial position. Payments made under operating leases to the lessor are charged to the income statement on a straight-line basis over the lease term. C.1.10. Non-current assets held-for-sale and discontinued operations The Group presents discontinued operations in a separate line in the consolidated income statement if an entity or a component of an entity has been disposed of or is classified as held-for-sale and: (a) Represents a separate major line of business or geographical area of operations; (b) Is part of a single co-ordinated plan to dispose of a separate major line of business or geographical area of operations; or (c) Is a subsidiary acquired exclusively with a view to resale (for example, certain private equity investments). Net profit from discontinued operations includes the net total of operating profit or loss before tax from operations, including net gain or loss on sale before tax or remeasurement to fair value less costs to sell and discontinued operations tax expense. A component of an entity comprises operations and cash flows that can be clearly distinguished, operationally and for financial reporting purposes, from the rest of the Group’s operations and cash flows. If an entity or a component of an entity is classified as a discontinued operation, the Group restates prior periods in the consolidated income statement to present the component comparative in the same way. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 206 Non-current assets classified as held-for-sale are measured at the lower of carrying amount and fair value less costs to sell. These measurement provisions do not apply to deferred tax assets and liabilities (IAS 12), financial assets in the scope of IAS 39 and investment properties measured at fair value. Non-current assets are classified as held-for-sale if their carrying amount will be recovered through a sale transaction rather than through continuing use. This condition is regarded as met only when the sale is highly probable and the asset is available for immediate sale in its present condition, subject to terms that are usual and customary for sales of such assets. Management must be committed to the sale and must actively market the property for sale at a price that is reasonable in relation to the current fair value. The sale should be expected to qualify for recognition as a completed sale within one year from the date of classification. C.1.11. Equity C.1.11.1. Share capital issued Ordinary shares are classified as equity. The share capital is the nominal amount approved by a shareholder’s resolution. C.1.11.2. Other reserves This item comprises the following reserves: Statutory reserve fund The creation and use of the statutory reserve fund is limited by legislation. The statutory reserve fund is not available for distribution to the shareholders, but can be used to cover losses. The reserve comprises amounts of statutory reserve funds of all entities in the Group. Equalisation reserve fund Equalisation reserves are required under local insurance legislation and are classified as separate parts of equity within these accounts as they do not meet the definition of a liability under IFRS. They are not available for distribution. Retained earnings The item includes retained earnings or losses. Reserve for unrealised gains and losses on available-for-sale financial assets The item includes gains or losses arising from changes in the fair value of available-for-sale financial assets, as previously described in the corresponding item of financial investments. The amounts are presented net of the related deferred taxes and deferred policy holders’ liabilities. Reserve for other unrealised gains and losses through equity This item includes revaluation gains or losses of land and buildings reclassified to investment properties. Cumulative currency translation differences The item comprises the exchange differences recognised in other comprehensive income in accordance with IAS 21, which arise from translating the balances and transactions from functional to presentation currency. Reserve for cash-flow hedges This item includes the effective portion of gains or losses arising from changes in exchange rates on the instruments used for cashflow hedges. The amounts are presented net of the related deferred taxes. Result of the period This item refers to the Group’s result for the period. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 207 C.1.11.3. Dividends Dividends are recognised as a liability provided they are declared before the end of the reporting period. Dividends declared after the end of the reporting period are not recognised as a liability but are disclosed in the notes. C.1.12. Insurance classification C.1.12.1. Insurance contracts In accordance with IFRS 4, policies of the life segment are classified as insurance contracts or investment contracts based on the significance of the underlying insurance risk. As a general guideline, the Group defines as significant insurance risk the possibility of having to pay benefits on the occurrence of an insured event that are at least 5% more than the benefits payable if the insured event did not occur. Premiums, payments and change in the insurance provision related to products whose insurance risk is considered significant (e.g. term insurance, whole life and endowment with annual premiums, life contingent annuities and contracts containing an option to elect at maturity a life contingent annuity at rates granted at inception, long-term health insurance and unit-linked with sum assured in case of death significantly higher than the value of the fund) are recognised in the income statement. Classification requires the following steps: – identification of the characteristics of products (option, discretionary participation feature, etc.) and services rendered; – determination of the level of insurance risk in the contract; and – determination of classification in accordance with IFRS 4 For further details on insurance contracts and investment contracts with DPF, see note C.4. C.1.12.2. Investment contracts with Discretionary participation feature (DPF) A discretionary participation feature (DPF) represents a contractual right to receive, as a supplement to guaranteed benefits, additional benefits that constitute a significant portion of the total contractual benefits, whose amount or timing is at the discretion of the Group and are based on the performance of pooled assets, profit or loss of the Group or investment returns. As the amount of the bonus to be allocated to policyholders has been irrevocably fixed as at the end of the reporting period, the amount is presented as a guaranteed liability in the financial statements, i.e. within the life insurance provision in the case of insurance contracts or within the Guaranteed liability for investment contracts with DPF in the case of investment contracts. Premiums, payments and change in the Guaranteed liability of investment contracts with discretionary participation feature (e.g. policies linked to segregated funds, contracts with additional benefits that are contractually based on the result of the company) are recognised in the income statement with the exception of investment contracts with DPF issued by Czech pension funds subsidiaries (see note C.1.12.3.). C.1.12.3. Investment contracts with DPF issued by Czech pension funds Investment contracts with DPF issued by the Group relate primarily to pension insurance policies written by its Czech subsidiaries Penzijní fond České pojišťovny and Generali Penzijní Fond. Under these investment contracts, the policyholders are entitled to receive 85% of Czech GAAP profits reported by these subsidiaries. The DPF for these contracts is represented by the 10% portion of Czech GAAP profit to be distributed to the policyholders subject to the decision of the Annual Meeting. If the DPF portion is not subsequently allocated by the Annual meeting to the policyholders, it is transferred to retained earnings. These pension insurance contracts are classified as investment contracts with DPF but – in contrast to the general rule described in note C.1.12.2. – no premiums, payments and change in liabilities are recognized in the income statement. Such products are accounted for under the deposit accounting, which foresee that the financial liabilities are credited in the equal amount of the clients’ cash received. Such exemption is given since IFRS 4.35 gives the option – but not the obligation – to treat Investment contracts with DPF as insurance contracts, and also since the Group has taken the advantage of exemption available under IFRS 4.25(c) to continue using non-uniform accounting policies for insurance contracts (and investment contracts with DPF) of subsidiaries (see note C.2.). Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 208 C.1.12.4. Investment contracts without DPF Investment contracts without DPF mainly include unit/index-linked policies and pure capitalisation contracts. C.1.13. Insurance liabilities C.1.13.1. Provision for unearned premiums The provision for unearned premiums comprises that part of gross premiums written attributable to the following financial year or to subsequent financial years, computed separately for each insurance contract using the pro rata temporis method, adjusted to reflect any variation in the incidence of risk during the period covered by the contract. The provision for unearned premiums is created for both life insurance and non-life insurance. C.1.13.2. Mathematical provision The mathematical provision comprises the actuarially estimated value of the Group’s liabilities under life insurance contracts. The amount of the mathematical provision is calculated by a prospective net premium valuation, taking account of all future liabilities as determined by the policy conditions for each existing contract and including all guaranteed benefits, bonuses already declared and proposed, expenses and after deducting the actuarial value of future premiums. The mathematical provision is initially measured using the assumptions used for calculating the corresponding premiums and remain unchanged except where a liability inadequacy occurs. A liability adequacy test (LAT) is performed as at each end of the reporting period by the Group’s actuaries using current estimates of future cash flows under its insurance contracts (see note C.3.3). If those estimates show that the carrying amount of the provision is insufficient in the light of the estimated future cash flows, the difference is recognised in the income statement with a corresponding increase to the provision for liability adequacy test. C.1.13.3. Claims provision The provision for outstanding claims represents the total estimated ultimate cost of settling all claims arising from events which have occurred up to the end of the financial year, whether reported or not, less amounts already paid in respect of such claims, including the related internal and external claims settlement expenses as estimated based on historical experience and specific assumptions about future economic conditions. The provision includes claims reported by policyholders but not settled (RBNS) and claims incurred but not reported (IBNR). Where benefits resulting from a claim are paid in the form of an annuity, the provision is calculated by recognised actuarial methods. With the exception of annuities, the Group does not discount its provisions for outstanding claims. Where applicable, provisions are disclosed net of the prudent estimates for salvage and subrogation recoveries. The provision for outstanding claims in respect of life insurance policies is included within the life insurance provision. Whilst the Board of Directors considers that the gross provision for claims and the related reinsurance recoveries are stated fairly, the ultimate liability may differ as a result of subsequent information and events and may result in significant adjustments to the amounts provided. Adjustments to the amounts of the provisions are reflected in the financial statements for the period in which the adjustments are made. The methods used and the estimates made are reviewed regularly. C.1.13.4. Other insurance provisions Other insurance provisions contain all other insurance technical provisions that are not mentioned above, such as the provision for unexpired risks (also referred to as “premium deficiency” see also note C.3.3.3.) in non-life insurance, the ageing provision in health insurance, provision for contractual non-discretionary bonuses in non-life business. The provision for contractual non-discretionary bonuses in non-life business covers future benefits in the form of additional payments to policyholders or reduction in policyholder payments, which are a result of past performance. This provision is not recognised for those contracts, where future premium is reduced by bonuses resulting from favourable past policy claim experience and such bonuses being granted irrespective of whether the past claim experience was with the reporting entity. In such a situation, the reduction of the premium reflects the expected lower future claims, rather than distribution of past surpluses. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 209 C.1.13.5. Financial liabilities for investment contracts with DPF Financial liabilities for investment contracts with DPF represent liabilities for contracts which do not meet the definition of insurance contracts, because they do not lead to the transfer of significant insurance risk from the policyholder to the Group, but which contain DPF (as defined in note C.1.12.2.). Financial liabilities arising from investment contracts with DPF are accounted for in the same way as insurance contracts, with the exeption of investment contracts with DPF issued Czech pension funds, are accounted for under the deposit accounting, which foresee that the financial liabilities are credited in the equal amount of the clients’ cash received (see note C.1.12.3.). C.1.14. Other provisions A provision is recognised in the statement of financial position when the Group has a legal or constructive obligation as a result of a past event, it is probable that an outflow of economic benefits will be required to settle the obligation, and a reasonable estimate can be made of the amount of the obligation. If the effect is material, provisions are determined by discounting the expected future cash flows at a pre-tax rate that reflects current market assessments of the time value of money and, where appropriate, the risks specific to the liability. C.1.15. Bonds issued Bonds issued are recognised initially at fair value, net of transaction costs incurred, and subsequently measured at amortised cost. Amortisation of discounts or premiums and interest are recognised in interest expense and similar charges using the effective interest rate method. C.1.16. Financial liabilities to banks and non-banks Financial liabilities to banks and non-banks are recognised initially at fair value, net of transaction costs incurred, and subsequently measured at amortised cost. Amortised cost of a financial liability is the amount at which the financial liability was measured upon initial recognition minus principal repayments, plus or minus the cumulative amortisation of any difference between that initial amount and the maturity amount. C.1.17. Financial liabilities at fair value through profit or loss Financial liabilities at fair value through profit or loss are liabilities classified as held-for-trading, which include primarily derivative liabilities, and designated as fair value through profit or loss. Related transaction costs are immediately expensed. Financial liabilities at fair value through profit or loss are measured at fair value and the relevant gains and losses from this revaluation are included in the income statement. Financial liabilities are removed from the Statement of Financial Position when, and only when, they are extinguished – i.e. when the obligation specified in the contract is discharged, cancelled or expires. C.1.18. Payables Accounts payable are when the Group has a contractual obligation to deliver cash or another financial asset. Accounts payable are measured at amortised cost, which will normally equal their nominal or repayment value. C.1.19. Net insurance premium revenue Net insurance premium revenue includes gross earned premiums from direct insurance business and assumed (inwards) reinsurance business, net of premiums ceded to reinsurers, which are arising on insurance contracts and investment contracts with discretionary participation feature (DPF). The above amounts do not include the amounts of taxes or charges levied with premiums. Written premiums are recognized by each subsidiary of the Group following the treatment prescribed by their respective local accounting standards, since under IFRS 4 it is possible to continue using local existing accounting standards for insurance contracts and investment contracts with DPF. Premiums are recognised as earned on a pro-rata basis over the term of the related policy coverage via the provision for unearned premiums. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 210 For investment contracts without DPF and investment contracts with DPF issued Czech pension funds subsidiaries no premiums are recorded, and amounts collected from policyholders under these contracts are recorded as deposits balance of the provision for unearned premium as at the beginning of the year and the balance as at the year end. C.1.20. Net insurance claims and benefits Insurance technical charges include claims (benefit) expenses, the change in technical provisions and rebates and profit sharing. Claims (benefits) expenses are represented by benefits and surrenders, net of reinsurance (life) and claims paid net of reinsurance (non-life). Benefits and claims comprise all payments made in respect of the financial year. These amounts include annuities, surrenders, entries and withdrawals of loss provisions to and from ceding insurance enterprises and reinsurers, and external and internal claims management costs. Sums recovered on the basis of subrogation or salvage are deducted. Claims paid are recognised at the moment that the claim is approved for settlement. The change in technical provisions represents change in provisions for claims reported by policyholders, change in provision for IBNR, change in mathematical and unit-linked provisions and change in other technical provisions. Bonuses comprise all amounts chargeable for the financial year representing an allocation of surplus or profit arising from business as a whole or from a section of business, after the deduction of amounts provided in previous years which are no longer required. Rebates comprise such amounts to the extent that they represent a partial refund of premiums resulting from the experience of individual contracts. C.1.21. Benefits from investment contracts with DPF (investment contract benefits) Investment contract benefits represent changes in financial liabilities resulting from investment contracts with DPF (for definition see note C.1.13.5.). The change in financial liabilities from investment contracts with DPF involves guaranteed benefits credited, change in DPF liabilities from investment contracts with DPF and change in liability resulting from a liability adequacy test of investment contracts with DPF. C.1.22. Interest and similar income and interest and similar expense Interest income and interest expense are recognised in the income statement on an accrual basis, taking into account the effective yield of the asset or liability, or an applicable floating rate. Interest income and interest expense include the amortisation of any discount or premium or other differences between the initial carrying amount of an interest-bearing instrument and its amount at maturity calculated using the effective interest method. Interest on financial assets at fair value through profit or loss is reported as a part of Net income from financial instruments at fair value through profit or loss. Interest income and Interest expense on other assets or liabilities is reported as Interest and other investment income or as Interest expense in the income statement. C.1.23. Other income and expense from financial assets Other income and expenses from financial assets comprise realised and unrealised gains/losses, dividends, net trading income and impairment loss or reversals of impairment (see note C.1.31.2.). A realised gain/loss arises on derecognition of financial assets other than financial assets at fair value through profit or loss. The amount of the realised gain/loss represents the difference between the carrying value of a financial asset and the sales price adjusted for any cumulative gain or loss that had been recognised directly in the equity. Net fair value gains on financial assets and liabilities at fair value through profit or loss not held-for-trading represent the amount of the subsequent measurement of financial assets and liabilities designated at fair value through profit or loss to their fair value or the gain/loss from disposal thereof. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 211 Dividends from investments are recorded when declared and approved by the shareholder’s meeting of the respective company. Net trading income represents the subsequent measurement of the “Trading assets” and “Trading liabilities” to fair value or the gain/loss from disposal of the “Trading assets” or “Trading liabilities”. The amount of the trading income to be recorded represents the difference between the latest carrying value and the fair value as at the date of the financial statements or the sale price. C.1.24. Income and expense from investment property Income and expense from investment property comprise realised gains/losses triggered by derecognition, unrealised gains/losses from subsequent measurement at fair value, rental income and other income and expense related to investment property. C.1.25. Other income and other expense The main part of other income arises from gains and losses on foreign currency and administration services relating to the Employer’s liability insurance provided by the Group for the state. For this type of insurance, the Company bears no insurance risk; it only administrates the fee collection and claims settlement. The revenue is recognised in the period when services are provided and in the amount stated by law. Operating lease payments are recognised in the income statement on a straight-line basis over the term of the lease. Lease incentives granted are recognised as an integral part of the total lease expense. C.1.26. Acquisition costs Acquisition costs are costs arising from the conclusion of insurance or investment contracts with DPF and include direct costs, such as acquisition commissions or the cost of drawing up the insurance document or including the insurance contract in the portfolio, and indirect costs, such as advertising costs or the administrative expenses connected with the processing proposals and issuing policies. Portion of acquisition costs is being deferred, such as agents’ commissions and other variable underwriting and policy issue costs. General selling expenses and line-of-business costs as well as commissions for servicing a portfolio are not deferred unless they are related to the acquisition of new business. In non-life insurance, a proportion of the related acquisition costs are deferred and amortised commensurate with the unearned premiums provision. The amount of any deferred acquisition costs is established on a similar basis as that used for unearned premiums for a relevant line of business (product). Deferred acquisition costs are reported as other assets in the statement of financial position. The recoverable amount of deferred acquisition costs is assessed as at each end of the reporting period as part of the liability adequacy test. Acquisition costs in respect of life insurance contracts and investment contracts with DPF (Discretionary Participation Feature) are charged directly to the income statement as incurred and are not deferred. For the investment contracts with DPF the incremental acquisition costs directly attributable to the issue of a related financial liability carried at amortised cost are deducted from the fair value of the consideration received and included within the effective interest rate calculation. C.1.27. Administrative expenses Administrative expenses include expenses relating to the administration of the Group. This includes personnel costs, office rental expenses and other operating expenses. Staff costs include expenses arising from employee benefits, such as salaries and wages, management remuneration and bonuses, social insurance. Other operating expenses include costs of premium collection, portfolio administration and the processing of inwards and outwards reinsurance. C.1.28. Reinsurance commissions and profit participations Reinsurance commissions and profit participations include commissions received or the receivable from reinsurers and profit participations based on reinsurance contracts. Non-life reinsurance commissions are deferred in a manner consistent with the deferral of acquisition costs in non-life insurance. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 212 C.1.29. Income tax Income tax on the profit or loss for the year comprises current and deferred tax. Income tax is recognised in the income statement except to the extent that it relates to items recognised in equity, in which case it is also recognised in other comprehensive income. Current tax is the expected tax payable on the taxable income for the year, using tax rates enacted or substantially enacted as at the end of the reporting period, and any adjustment to tax payable in respect of previous years. Deferred tax is provided using the liability method, providing for temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for taxation purposes. Temporary differences from the initial recognition of assets or liabilities outside of business combinations that affect neither accounting nor taxable profit are not provided for. The amount of deferred tax provided is based on the expected manner of realisation or settlement of the carrying amount of assets and liabilities, using tax rates that are expected to apply in the year when the asset is realised or the liability is settled, based on tax rates enacted or substantially enacted as at the end of the reporting period. A deferred tax asset is recognised only to the extent that it is probable that future taxable profits will be available against which the asset can be utilised. Deferred tax assets are reduced to the extent that it is no longer probable that the related tax benefit will be realised. Deferred tax assets and deferred tax liabilities are offset if a legally enforceable right exists to set off current tax assets against current income tax liabilities and the deferred taxes relate to the same taxable entity and the same taxation authority. C.1.30. Employee benefits C.1.30.1. Short-term employee benefits Short-term employee benefits are employee benefits (other than termination benefits) that are due to be settled within twelve months after the end of the period in which the employees render the related service. Short-term employee benefits include mainly wages and salaries, management remuneration and bonuses, remuneration for membership in Group boards and non-monetary benefits. The Group makes contributions to the government pension scheme at the statutory rates in force during the year, based on gross salary payments. The benefits are recognised in an undiscounted amount as an expense and as a liability (accrued expense). C.1.30.2. Other long-term employee benefits Other long-term employee benefits are employee benefits (other than post-employment benefits and termination benefits) that are not due to be settled within twelve months after the end of the period in which the employees render the related service. The benefits are measured at present value of the defined obligation as at the balance sheet date using the projected unit credit method. C.1.30.3. Post-employment benefits Post-employment benefits are employee benefits (other than termination benefits) that are payable after the completion of employment. The Group makes contributions to the government health, accident and guarantee insurance and unemployment schemes at the statutory rates in force during the year, based on gross salary payments. Throughout the year, the Group made contributions defined by relevant laws to such schemes. The cost of these Group-made contributions is charged to the income statement in the same period as the related salary cost as this is a defined contribution plan. There are no further obligations of the Group in respect of employees’ post employment benefits. C.1.30.4. Termination benefits Termination benefits are employee benefits payable as a result of the Group’s decision to terminate an employee’s employment before the normal retirement date, or as a result of an employer’s decision to provide benefits upon termination of employment as an offer made to employees in order to accept voluntary redundancy. The Group recognises termination benefits when it is demonstrably committed to either: terminating the employment of current employees according to a detailed formal plan without possibility of withdrawal; or providing termination benefits as a result of an offer made to encourage voluntary redundancy. Benefits falling due more than 12 months after the balance sheet date are discounted to present value. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 213 C.1.31. Other accounting policies C.1.31.1. Foreign currency translation A foreign currency transaction is a transaction that is denominated in or requires settlement in other than functional currency. Functional currency is the currency of the primary economic environment in which entity operates. A foreign currency transaction is recorded, on initial recognition in the functional currency, by applying the exchange rate effective as at the date of the transaction to the foreign currency amount. At each end of the reporting period: – Foreign currency monetary items are translated using the closing foreign exchange rate; and – Available-for-sale equity financial assets denominated in a foreign currency, which are carried at fair value, are translated using the foreign exchange rates ruling as at the dates the fair values were determined. Exchange differences arising from the settlement of monetary items or from translation of the Group’s monetary items at rates different from those at which they were initially recorded or reported in previous financial statements are recognised as Other income or as Other expenses in the period in which they arise (see note C.1.23.). Translation differences on non-monetary items, such as equities held at fair value through profit or loss, are reported as part of the fair value gain or loss. Translation differences on nonmonetary items, such as equities classified as available-for-sale financial assets, are included in the fair value reserve in equity unless fair value hedge accounting is applied. Translation of balances and transactions from fuctional currencies to presentation currency is described in note B.2. C.1.31.2. Impairment The carrying amounts of the Group’s assets, other than investment property (see note C.1.2.), deferred acquisition costs (C.1.26.), inventories, goodwill (C.1.1.1.) and deferred tax assets (C.1.29.), are reviewed as at each end of the reporting period to determine whether there is any indication of impairment. This determination requires judgement. If any such indication exists, the asset’s recoverable amount is estimated. The recoverable amount is measured annually regardless of any indication of impairment for intangible assets not yet available for use. An impairment loss is recognised to the extent that the carrying amount of an asset exceeds its recoverable amount. Impairment losses are recognised in the income statement. Individual impairment losses are losses that are specifically identified. Collective impairment losses are losses that are present in a portfolio of loans or receivables but not specifically identified. Impairment of financial assets A financial asset or a group of financial assets is impaired and impairment losses are incurred only if there is objective evidence of impairment as a result of one or more events that occurred after the initial recognition of the asset (a ‘loss event’) and that loss event (or events) has an impact on the estimated future cash flows of the financial asset or group of financial assets that can be reliably estimated. Evidence of impairment includes, for example, significant financial difficulties of the issuer, default or delinquency in interest or principal payments, the probability that the borrower will enter bankruptcy or other financial reorganisation and the disappearance of an active market for the financial asset. In all these cases, any impairment loss is recognised only after a careful analysis of the type of loss has established that the conditions exist to proceed with the corresponding recognition. The analysis includes considerations of the recoverable value of the investment, checks on the volatility of the stock versus the reference market or compared to competitors, and any other possible quality factor. The analytical level and detail of the analysis varies based on the significance of the latent losses of each investment. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 214 A significant or prolonged decline in the fair value of an investment in an equity instrument below its cost is considered to be objective evidence of impairment. The Group considers prolonged decline to be 12 months. Significant decline is assessed to be for unrealised loss higher than 30%. In prior year, the significant decline was defined with reference to industrial segment. The impact of this change in estimate is immaterial. Estimating future impact of the change is impracticable. The recoverable amount of the Group’s investments in held-to-maturity securities is calculated as the present value of expected future cash flows, discounted at the original effective interest rate inherent in the asset. Receivables with a short duration are not discounted. Loans and advances are reported net of allowances for loan losses to reflect the estimated recoverable amounts. Receivables are stated at their cost less impairment losses. The recoverable amount of an available-for-sale asset is the current fair value. When there is objective evidence that it is impaired, the decline in fair value that had been recognised directly in other comprehensive income is reclassified to the income statement. An impairment loss in respect of a held-to-maturity security, loan, advance or receivable, available-for-sale debt instrument is reversed through the income statement (up to the amount of the amortised cost) if the subsequent increase in recoverable amount can be attributed objectively to an event occurring after the impairment loss was recognised. An impairment loss in respect of available-for-sale equity instruments is not reversed through the income statement and any subsequent increase in fair value is recognised in other comprehensive income. Impairment of non-financial assets The recoverable amount of other assets is the greater of their fair value less cost to sell and the value in use. In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset. In respect of other assets, an impairment loss is reversed through the income statement if there has been an increase in the recoverable amount and the increase can be objectively related to an event occurring after the date of the impairment. An impairment loss is reversed only to the extent that the asset’s carrying amount does not exceed the carrying amount of the asset that would have been determined, net of depreciation or amortisation, if no impairment loss had been recognised. Goodwill impairment testing is disclosed in notes C.1.1.1. and F.1.1. C.1.31.3. Segment reporting A segment is a component of the Group that engages in business activities from which the Group may earn revenues and incur expenses and whose operating results are regularly reviewed by the chief operations decision maker of the Group to make decisions about resources to be allocated to the segment and assess its performance and for which discrete financial information is available (business segment). Measurement of segment assets and liabilities and segment revenues and results is based on the accounting policies set out in the accounting policy notes. The reportable segments are strategic Group activities that offer different services. They are managed separately and have different marketing strategies. C.1.31.4. Repo transactions The Group enters into purchases (sales) of investments under agreements to resell (repurchase) substantially identical investments at a certain date in the future at a fixed price. Investments purchased subject to commitments to resell them at future dates are not recognised. The amounts paid are recognised as loans to either banks or non-banks. The receivables are shown as collateralised by the underlying security. Investments sold under repurchase agreements continue to be recognised in the Statement of Financial Position and are measured in accordance with the accounting policy for either assets held-for-trading or available-for-sale, as appropriate. The proceeds from the sale of the investments are reported as liabilities to either banks or non-banks. The difference between the sale and repurchase considerations is recognised on an accrual basis over the period of the transaction and is included in interest. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 215 C.1.31.5. Offsetting financial instruments Financial assets and liabilities are offset and the net amount reported in the Statement of Financial Position only when there is an unconditional and legally enforceable right to offset the recognised amounts and there is an intention to settle on a net basis, or to realise the asset and settle the liability simultaneously. C.2. Non uniform accouting policies of subsidiaries The Group has taken the advantage of the exemption available under IFRS 4.25(c) to continue using non-uniform accounting policies for insurance contracts (and investment contracts with DPF) of its subsidiaries. As a result, the amounts received from policyholders under investment contracts with DPF issued by Czech pension funds subsidiaries continue to be recognised as deposits, in contrast to the Group’s accounting policy of recognising premium income under such contracts. C.3. Principal assumptions C.3.1. Life assurance liabilities Actuarial assumptions and their sensitivities underlie the insurance calculation. The life insurance provision (mathematical provision) is calculated by a prospective net premium valuation (see note C.1.13.2.) using the same statistical data and interest rates used to calculate premium rates (in accordance with relevant national legislation). The assumptions used are locked in at policy inception and remain in-force until expiry of the liability. The adequacy of insurance liabilities is tested with a liability adequacy test (see note C.3.3.). The guaranteed technical rate of interest included in policies varies from 2% to 6% according to the actual technical rate used in determining the premium. As a part of the life insurance provision, an additional provision is established in respect of bonuses payable under certain conditions, referred to as “special bonuses”. This provision corresponds to the value of special bonuses calculated using the prospective method and using the same interest rate and mortality assumptions used to calculate the basic life insurance provision. No allowance is made for lapses. C.3.2. Non-life insurance liabilities As at the end of the reporting period, a provision is made for the expected ultimate cost of settling all claims incurred in respect of events up to that date, whether reported or not, together with related claims handling expenses, less amounts already paid. The liability for reported claims (RBNS) is assessed on a separate case-by-case basis with due regard to the claim circumstances, information available from loss adjusters and historical evidence of the size of similar claims. Case reserves are reviewed regularly and are updated as and when new information arises. The estimation of claims incurred but not reported (IBNR) is generally subject to a greater degree of uncertainty than reported claims. IBNR provisions are predominantly assessed by the Group’s actuaries using statistical techniques such as chain ladder methods, whereby historical data is extrapolated in order to estimate ultimate claims costs. To the extent that these methods use historical claims development information, they assume that the historical claims development pattern will occur again in the future. There are reasons why this may not be the case, which, insofar as they can be identified, have been allowed for by modifying the methods. Such reasons include: a) economic, legal, political and social trends (resulting in different than expected levels of inflation); b) changes in the mix of insurance contracts incepted; c) random fluctuations, including the impact of large losses. IBNR provisions are initially estimated at a gross level and a separate calculation is carried out to estimate the size of reinsurance recoveries. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 216 The assumptions which have the greatest effect on the measurement of non-life insurance liabilities are as follows: “Tail” factors For long-tail business, the level of provision is significantly influenced by the estimate of the development of claims from the latest development year for which historical data is available to ultimate settlement. These tail factors are estimated prudently using mathematical curves, which project observed development factors. Annuities In motor third party liability insurance (MTPL) and other third party liability lines, part of the claims payment may be in the form of an annuity. The provision for such claims is established as the present value of expected future claims payments. The key assumptions involved in the calculation are the discount rate, the expected increase in wages and disability pensions which influence the amount of annuities to be paid. The Group follows guidance issued by the Czech Bureau of Insurers and similar bodies in other countries in setting these assumptions. Under current legislation, future increases in disability pensions are set by governmental decree and may be subject to social and political factors beyond the Group’s control. The same applies to the real future development of annuity inflation (it is also dependent on governmental decrees). Discounting With the exception of annuities, non-life claims provisions are not discounted. For annuities, discounting is used as described in the table below. Discount rate Annuity inflation Wages inflation Pensions inflation till 2012 2% p.a. 2013–2021 2% p.a. from 2022 2% p.a. 4% p.a. 2% p.a. 6.5% p.a. 4% p.a. 4% p.a. 4% p.a. xls In addition, the Group takes mortality into account through the use of mortality tables recommended by national insurance bureaus. C.3.3. Liability adequacy test (LAT) C.3.3.1. Life assurance The life assurance liabilities are tested as at the end of each reporting period against a calculation of the minimum value of the liabilities using explicit and consistent assumptions of all factors. Input assumptions are updated regularly based on recent experience. The principle of LAT is a comparison of the minimum value of the liabilities (the risk adjusted value of the cash-flows discounted by risk free-rate) arising from lines of business with the corresponding statutory provision. Due to the levels of uncertainty in the future development of the insurance markets and the Group’s portfolio, the Group uses margins for risk and uncertainty within liability adequacy tests. Margins are calibrated to be consistent with the result of risk valuation in the internal Economic balance sheet model (EBS) and Market Consistent Embedded Valuation (MCEV). The principal assumptions used (see notes C.3.4.1. and C.5.1.) are: Segmentation The LAT is performed on lines of business separately. There is no interaction between different lines of business in the model and no offset of the LAT results between individual lines of business is allowed. Segmentation is currently based on the main risk drivers as follows: – policies where the main risk driver is death – policies where the main risk driver is survival and savings contracts – policies where the main risk driver is disability/morbidity – policies where policyholders bear the investment risk (unit-linked) Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 217 Mortality For mortality assumptions, the analyses of Group’s portfolio past experience and population mortality is used. The experience portfolio mortality rates are calculated separately for each portfolio group, age, and gender. Persistency Future contractual premiums are included without any allowance for premium indexation. Estimates for lapses and surrenders are based on the Group’s past experience and future expectations. Expense The expenses assumptions are derived from the last year accounting expenses, following the internal guidance on unit costs. The expenses are increased by the inflation rate since the year 2015. Discount rate Risk-free rates are derived from bond yield curve in Asset Liability Management Department consistently with recommendation of a directive of Czech Society of Actuaries for LAT. Interest rate guarantee The interest rate guarantee is calculated using internal model calibrated to MCEV valuation of financial options and guarantees (FO&G), which includes comprehensive view on assets and liabilities of the Group. The calibration is based on the last known time value of FO&G arising from the stochastic model in MCEV and the expected development of volatilities. The model reflects the actual yield curve. Profit sharing While, for most life assurance policies, the amount and timing of the bonus to policyholders is at the discretion of the Group, the assessment of liability adequacy takes future discretionary bonuses, calculated as a fixed percentage of the excess of the risk-free rate over the guaranteed technical interest rate on individual policies, into account. The percentage applied is consistent with the Group’s current business practices and expectations for bonus allocation. Annuity option The option to choose between a lump sum payment and an annuity is available to policyholders under annuity insurance. For the purposes of the liability adequacy test, the Group assumes an annuity option take-up rate increasing from the level of 1%–3% (current level based on internal analysis) to 5%–10% (future expected market development) in the long-term horizon for all eligible policyholders. C.3.3.2. Investment contracts with Discretionary Participation Features (DPF) Investments contracts with DPF are included within the liability adequacy test for life insurance as described above. C.3.3.3. Non-life insurance Contrary to life insurance, insurance liabilities connected with non-life insurance are calculated by using current (not historical) assumptions and therefore no additional liabilities are established for outstanding claims as a result of a liability adequacy test. The liability adequacy test for non-life insurance is therefore limited to the unexpired portion of existing contracts. It is performed by comparing the expected value of claims and expenses attributable to the unexpired periods of policies in force at the end of the reporting period with the amount of unearned premiums in relation to such policies after deducting deferred acquisition costs. Expected cash flows relating to claims and expenses are estimated by reference to the experience during the expired portion of the contract, adjusted for significant individual losses which are not expected to recur. The test is performed by product groups which comprise insurance contracts with a similar risk profile. For annuities, the assumptions used to establish the provision include all future updated cash flows with changes being recognised immediately in the income statement. As such, no separate liability adequacy test is required to be performed. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 218 C.3.4. Significant variables Profit or loss recognised in insurance contracts and insurance liabilities are mainly sensitive to changes in mortality, lapse rates, expense rates, discount rates and annuitisation which are estimated for calculating adequate value of insurance liabilities during the LAT. The Group has estimated the impact on profit for the year and equity as at the year end of changes in key variables that have a material impact on them. C.3.4.1. Life insurance According to Liability Adequacy Test, life statutory reserves are comfortably adequate in comparison to minimum value of the liabilities and the changes in variables other than discount rate has no impact on profit for the year and equity. A 100bp decrease in the discount rate would lead to CZK 1,298 million increase in the liability. A 100 bp increase would not impact the liability at all. Life assurance liabilities as at 31 December 2012 according to the amended Liability Adequacy Test were not sensitive to a change in any other variable. Changes in variable represent reasonably possible changes in variable which represent neither expected changes in variable nor worst-case scenarios. The analysis has been prepared for a change in variable with all other assumptions remaining constant and ignores changes in the values of the related assets. C.3.4.2. Non-life insurance In non-life insurance, variables that would have the greatest impact on insurance liabilities relate to annuities. In CZK million, for the year ended 31 December 2012 Variable Change in variable Discount rate Pension growth rate (100) bp 100 bp Change in insurance liabilities (gross) 607 587 Change in insurance liabilities (net) 368 356 Change in insurance liabilities (gross) 719 587 Change in insurance liabilities (net) 437 362 xls In CZK million, for the year ended 31 December 2011 Variable Change in variable Discount rate Pension growth rate (100) bp 100 bp xls C.4. Terms and conditions of insurance and investment contracts with DPF that have a material impact on the amount, timing and uncertainty of future cash flows C.4.1. Non-life insurance contracts The Group offers many forms of general insurance, mainly motor insurance, property insurance and liability insurance. Contracts may be concluded for a fixed term of one year or on a continuous basis with either party having the option to cancel at 8 weeks’ notice. The Group is therefore generally able to re-price the risk by revising the premium at intervals of not more than one year. It also has the ability to impose deductibles and reject fraudulent claims. Future insurance claims are the main source of uncertainty which influences the amount and the timing of future cash flows. The amount of particular claim payments is limited by the sum insured which is established in the insurance policy. The other significant source of uncertainty connected with non-life insurance arises from legislative regulations which entitle the policyholder to report a claim before the time of expiration, which usually lasts 3–4 years from the date, when the policyholder becomes aware of the claim. This feature is particularly significant in the case of permanent disability arising from accident insurance, because of the difficulty in estimating the period between occurrence and confirmation of permanent effects. The following statements describe characteristics of particular types of insurance contracts if they are significantly different from the above-mentioned features. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 219 Motor insurance The Group motor portfolio comprises both motor third party liability insurance (MTPL) and motor (casco) insurance. MTPL insurance covers bodily injury claims and property claims in the Czech Republic as well as claims caused abroad by insured motorists under the Green Card system. Property damage under MTPL and casco claims are generally reported and settled within a short period of the accident occurring. Payments relating to bodily injury claims, however, take longer to finalise and are more difficult to estimate. Such claims may be settled in the form of a lump-sum settlement or an annuity. For claims relating to bodily injury and related losses of earnings, the amount of the related claim payments is derived from governmental decree. This requirement may have a retrospective effect on claims incurred before the effective date of this requirement. Policyholders are entitled to a no-claims-bonus on renewal of their policy where the conditions are fulfilled. The amount of claim payment for damage of property and compensation for losses of earnings does not exceed CZK 100 million per claim, as well as compensation for damage to health. Casco insurance represents standard insurance against damage; claim payment is limited by the sum insured and the amount of participation. Property insurance This is broadly split into Industrial and Personal lines. For Industrial lines the Group uses risk management techniques to identify and evaluate risks and analyse possible losses and hazards and also cooperates with reinsurers. Risk management techniques include primarily inspection visits in the industrial areas performed by risk management team which consist of professionals with a long term experience and deep safety rules knowledge. Personal property insurance consists of the standard buildings and contents insurance. Claims are normally notified promptly and can be settled without delay. Liability insurance This covers all types of liabilities and includes commercial liabilities, directors and officers and professional indemnity as well as personal liability. While the majority of general liability coverage is written on a “claims-made basis”, certain general liability coverage is typically insured on an “occurrence basis”. Accident insurance Accident insurance is traditionally sold as rider to the life products offered by the Group and belongs to the life insurance segment. Only a small part of accident insurance is sold without life insurance. C.4.2. Life insurance contracts Bonuses Over 90% of the Group’s life insurance contracts include an entitlement to receive a bonus. Bonuses to policyholders are granted at the discretion of the Group and are recognised when proposed and approved by the Board of Directors in accordance with the relevant legal requirements. Once allocated to policyholders, bonuses are guaranteed (see note C.1.12.2.). Premiums Premiums may be payable in regular instalments or as a single premium at the inception of the policy. Most endowment-type insurance contracts contain a premium indexation option which may be exercised at the discretion of the policyholder annually. Where the option is not exercised, premiums are not increased with inflation. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 220 Term life insurance products Traditional term life insurance products comprise risk of death, waiver of premium in case of permanent disability and accident rider. Premium is paid regularly or as a single premium. Policies offer fixed or decreasing sum insured of death. The policies offer protection from a few years up to medium long-term. Death benefits are only paid if the policyholder dies during the term of insurance. Waiver of premium arises only in case of an approved disability pension of the policyholder. The period of disability is the main source of uncertainty connected with life insurance products. It is limited by the contractual minimum duration of the insurance policy and by the end of the insurance period. Endowment products These are also traditional term life insurance products providing life-long financial protection. Many long-term policies have tax advantages and give the insured the possibility to finance their needs in retirement. Capital life insurance products for regular or single premium offers covering risk of death, endowment, dread diseases, waiver of premium in case of disability and accident rider. Insurance benefits are usually paid as a lump-sum. Variable capital life insurance products Variable capital life insurance products offer all types of insurance risk as traditional capital life insurance products. In addition, they offer the policyholder the possibility to pay an extra single premium during the term of the insurance. The policyholder can ask to interrupt payment for regular premium, to withdraw a part of the extra single premium, to change the term of insurance, risks, sum insured and premium. Children’s insurance products These products are based on traditional life risk: death or endowment of assured, waiver of premium in case of disability and accident rider. They are paid regularly. The term of insurance is usually limited by the 18th birthday of the child for which the policy is negotiated. Benefits may be in the form of a lump-sum or annuity payment. Unit-linked life insurance Unit-linked are those products where the policyholders carry the investment risk. The Group earns management, administration fees and mortality results on these products. Unit-linked life insurance combines traditional term life insurance, with risks of death or dread diseases together with a waiver of premium in case of permanent disability, with the possibility to invest regular premium or extra single premium to some investment funds. The policyholder defines funds and the ratio of premium where payments are invested and can change the funds and ratio during the contract. He can also change sums assured, regular premium, and insurance risks. He can pay an additional single premium or withdraw a part of the extra single premium. Retirement insurance for regular payments (with interest rates) Life-long retirement programme products include all kinds of pensions paid off in case of death, dread diseases or maturity of agreed age of assured, options for variable combination of component. The policyholder can pay the premium regularly or in a single payment. Basic types of pension are short-term pension and lifetime pension. C.4.3. Investment contracts with DPF Adult deposit life or accident insurance with returnable lump-sum principal These types of life or accident products allow policyholders to pay a single returnable deposit at the beginning of the policy. The interest earned on the deposit is used to pay the annual premiums. The deposit is returned at the end of assurance or on death or other claim event. These contracts also entitle the policyholder to a discretionary bonus, determined as under life insurance contracts. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 221 C.5. Critical accounting estimates and judgements Estimates and judgements are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. The Group makes estimates and assumptions concerning the future. The resulting accounting estimates will, by definition, seldom equal the related actual results. The estimates and assumptions that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial year are discussed below. C.5.1. Assumptions used to calculate insurance liabilities The Group uses certain assumptions when calculating its insurance liabilities. The process used to determine the assumptions that have the greatest effect on the measurement of the items in the Group’s financial statements, and the effects of changes in the assumptions that would have a material effect on the recognised amounts, are discussed in note C.3.4. C.5.2. Fair value of derivatives and other financial instruments The fair value of financial instruments that are not traded on an active market (for example, over-the-counter derivatives) is determined using valuation techniques. The Group uses its judgement to select a variety of methods and makes assumptions that are mainly based on the market conditions existing as at each end of the reporting period (see also note C.1.4.). C.6. Changes in accounting policies C.6.1. New standards, interpretations and amendments to existing standards relevant for the Group and applied in the reporting period The following published amendments and interpretations of existing standards are mandatory and relevant to the Group and have been applied by the Group since 1 January 2012: Limited scope amendment to IAS 12, Income Taxes – Deferred Tax: Recovery of Underlying Assets (amendment issued in December 2010, effective for annual periods beginning on or after 1 January 2012) IAS 12 requires an entity to measure the deferred tax relating to an asset depending on whether the entity expects to recover the carrying amount of the asset through use or sale. It can be difficult and subjective to assess whether recovery will be through use or through sale when the asset is measured using the fair value model in IAS 40 Investment Property. The amendment provides a practical solution to the problem by introducing a presumption that recovery of the carrying amount will, normally be, be through sale. Amendments to IFRS 7, Financial Instruments: Disclosures (issued in May 2010, effective for annual periods beginning on or after 1 January 2011). The amendment requires disclosure of financial effect of collateral or other credit enhancement which mitigates credit risk in respect of the amount that best represents the maximum exposure to credit risk. The amendment does not have significant impact on the Groups's financial statements. There are no other IFRSs or IFRIC interpretations that are effective for the first time for the financial year beginning on or after 1 January 2011 that would be expected to have an impact on the Group. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 222 C.6.2. Standards, interpretations and amendments to published standards that are not yet effective and are relevant for the Group’s financial statements Certain new standards and interpretations have been issued that are mandatory for the annual periods beginning on or after 1 January 2013 or later, and which the Group has not early adopted. Amendments to IFRS 7 – Disclosures – Offsetting Financial Assets and Financial Liabilities (issued in December 2011 and effective for annual periods beginning on or after 1 January 2013, not yet endorsed by the EU). The amendment requires disclosures that will enable users of an entity’s financial statements to evaluate the effect or potential effect of netting arrangements, including rights of set-off. The amendment will have an impact on disclosures but will have no effect on measurement and recognition of financial instruments. IFRS 9, Financial Instruments (effective for annual periods beginning on or after 1 January 2015, with earlier application permitted, not yet endorsed by the EU). IFRS 9 replaces those parts of IAS 39 relating to the classification and measurement of financial assets. Key features are as follows: – financial assets are required to be classified into two measurement categories: those to be measured subsequently at fair value, and those to be measured subsequently at amortised cost. The decision is to be made at initial recognition. The classification depends on the entity’s business model for managing its financial instruments and the contractual cash flow characteristics of the instrument; – an instrument is subsequently measured at amortised cost only if it is a debt instrument and both (i) the objective of the entity’s business model is to hold the asset to collect the contractual cash flows, and (ii) the asset’s contractual cash flows represent only payments of principal and interest (that is, it has only “basic loan features”). All other debt instruments are to be measured at fair value through profit or loss; and – all equity instruments are to be measured subsequently at fair value. Equity instruments that are held for trading will be measured at fair value through profit or loss. For all other equity investments, an irrevocable election can be made at initial recognition, to recognise unrealised and realised fair value gains and losses through other comprehensive income rather than profit or loss. There is to be no recycling of fair value gains and losses to profit or loss when the asset is derecognised. This election may be made on an instrument-by-instrument basis. Dividends are to be presented in profit or loss, as long as they represent a return on investment. – financial liabilities are recognized similarly to currently applicable IAS 39 The Group is considering the implications of the standard, the impact on the Group and the timing of its adoption by the Group. IFRS 10, Consolidated Financial Statements (firstly published May 2011, effective for annual periods beginning on or after 1 January 2013) IFRS 10 supersedes the previous version of IAS 27 (2008) Consolidated and Separate Financial Statements including the related interpretation SIC 12 Consolidation – Special Purpose Entities. New standard IFRS 10 requires a parent entity to present consolidated financial statements, defines the principle of control and establishes control as the basis for consolidation and sets out how to apply the principle of control to identify whether an investor controls an investee and therefore must consolidate the investee. IFRS 10 also sets out the accounting requirements for the preparation of consolidated financial statements. The Group is yet to assess IFRS 10’s full impact and intends to adopt IFRS 10 no later than the accounting period beginning on or after 1 January 2013. IFRS 12, Disclosure of Interests in Other Entities (firstly published May 2011, effective for annual periods beginning on or after 1 January 2013) The objective of IFRS 12 is to require the disclosure of information that enables users of financial statements to evaluate the nature of, and risks associated with, its interests in other entities (and risks associated with it) and the effect to those interests on its financial position, financial performance and cash flows. IFRS 12 is required to be applied by an entity that has an interest in any of following: subsidiaries, joint arrangements, associates and unconsolidated structured entities. The Group is yet to assess IFRS 12’s full impact and intends to adopt IFRS 12 no later than the accounting period beginning on or after 1 January 2013. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 223 IFRS 13, Fair Value Measurement (firstly published May 2011, effective for annual periods beginning on or after 1 January 2013) This standard defines fair value, a framework for measuring fair value and requires disclosures about fair value measurement. IFRS 13 includes guidance on measurement and list of valuation techniques. IFRS 13 is not expected to have a significant impact on the Group’s financial statements. Amendments to IAS 1, Presentation of Financial Statements (amendments issued in June 2011, effective for annual periods beginning on or after 1 July 2012) The amendments revise the way other comprehensive income is presented, requiring: separate subtotals to be presented for those elements which may be “recycled” and those elements that will not, profit or loss and OCI to be presented together, i.e. either as a single statement of comprehensive income, or separate income statement and a statement of comprehensive income. The amendment is not expected to have significant impact on the Goup’s Financial statements. Amendments to IAS 1, Presentation of Financial Statements, resulting from Annual Improvements 2009–2011 Cycle (amendments issued in May 2012, effective for annual periods beginning on or after 1 January 2013) The purpose of these amendments is to clarify the requirements for comparative information. The revised standard is not expected to have a significant impact on the Group’s financial statements. Amendments to IAS 16, Property, Plant and Equipment, resulting from Annual Improvements 2009–2011 Cycle (amendments published in May 2012, effective for annual periods beginning on or after 1 January 2013) The purpose of these amendments is classification of servicing equipment. The revised standards are not expected to have a significant impact on the Group’s financial statements. Amendments to IAS 32, Financial Instruments: Presentation, resulting from Annual Improvements 2009–2011 Cycle (amendments published in May 2012, effective for annual periods beginning on or after 1 January 2013) The amendments clarify that tax effect of a distribution to holders of equity instruments should be accounted for in accordance with IAS 12 Income Taxes. The revised standards are not expected to have a significant impact on the Group’s financial statements. Amendments to IAS 32 and IFRS 7 Financial Instruments: Presentations, Offsetting financial assets and financial liabilities (amendments published in December 2011, effective for annual periods beginning on or after 1 January 2014 and 1 January 2013 respectively) The amendments clarify meanings and enhance disclosures on offsetting. The revised standards are not expected to have a significant impact on the Group’s financial statements C.6.3. IFRS 4 – exposure draft on Insurance contracts The IASB (“the board”) released an exposure draft on 30 July 2010 proposing a comprehensive standard to address recognition, measurement and disclosure for insurance contracts. The board expects to issue the final standard in 2013 with proposed effective date of 1 January 2015. Retrospective application will be required but with some practical expedients for transition. The proposals retain the IFRS 4 definition of an insurance contract but amend the scope to exclude fixed fee service contracts but some financial guarantee contracts may now be within the scope of the proposed standard. The proposals would require an insurer to measure its insurance contracts using a current measurement model. The measurement approach is based on the following building blocks: a current, unbiased and probability-weighted average of future cash flows expected to arise as the insurer fulfils the contract; the effect of time value of money; an explicit risk adjustment and a residual margin calibrated so that no profit is recognised on inception. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 224 D. Segment Reporting The Board of Directors as a Group’s chief operating decision maker makes decisions on how to allocate resources and assesses performance of three operating segments: the Česká pojišťovna life insurance operating segment, Česká pojišťovna non-life insurance operating segment, pension funds. These segments represent a component of the Group: – that engages in business activities from which the Group may earn revenues and incur expenses; – whose operating results are regularly reviewed by the management of the Group to make decisions about resources to be allocated to the segment and assess its performance; and – for which discrete financial information is available. The Group comprises Non-life insurance, Life insurance and Pension funds as the main business segments. Note C.4. of the financial statements provides further information about significant terms and conditions of insurance products. Products offered by reported business segments brought following insurance premium revenues: Gross earned premiums revenue for the year ended 31 December (CZK million) ČP Life Traditional life insurance premium revenue Unit link insurance premium revenue ČP Non-life Motor insurance premium revenue Personal insurance premium revenue Hull (cargo, marine and aviation) insurance premium revenue Commercial insurance premium revenue Non-life accidents – individual insurance premium revenue Pension funds Investment income Total 2012 12,462 10,518 1,944 19,678 9,164 3,947 209 5,739 619 1,842 1,842 33,982 2011 13,205 10,850 2,355 20,381 10,031 3,817 219 5,650 664 1,820 1,820 35,406 xls The Board of directors assesses the performance of the operating segments based on a measure of profit after taxes for all segments and for insurance segments the results are also measured based on net technical results. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 225 The segment information provided to the Board of Directors for the reportable segments for the year ended 31 December 2012 is as follows: (CZK million) Gross Insurance premiums Insurance benefits and claims Total costs Commissions and other acquisition costs Administration costs Other technical items Gross technical result Reinsurance Premiums ceded to reinsurers Reinsurer’s share on claims Total costs Commissions and other acquisition costs Other technical items Reinsurance technical result Net Insurance premiums Insurance benefits and claims Total costs Commissions and other acquisition costs Administration costs Other technical items Net technical result Total financial investments income Acquisition expenses relating to investment contracts Total other income and expenses Income taxes Profit after taxes Contribution of other segments Elimination of dividends Other intercompany eliminations Other consolidation adjustments Reconciliation to the income statement Net profit of the year xls ČP Life ČP Non-life Pension funds Total 12,462 (7,240) (2,832) (2,080) (752) (127) 2,263 19,678 (10,994) (5,092) (3,847) (1,245) 56 3,648 – – – – – – – 32,140 (18,234) (7,924) (5,927) (1,997) (71) 5,911 (1,293) 362 322 322 – (609) (9,027) 4,378 1,960 1,960 – (2,689) – – – – – – (10,320) 4,740 2,282 2,282 – (3,298) 11,169 (6,878) (2,510) (1,758) (752) (127) 1,654 10,651 (6,616) (3,132) (1,887) (1,245) 56 959 – – – – – – – 991 (1,332) (75) – (416) – – – – – – 21,820 (13,494) (5,642) (3,645) (1,997) (71) 2,613 3,243 (1,332) (291) (758) 3,475 1,289 (96) 38 (1,001) (1,059) 3,705 2,252 – (216) (758) – – – 3,891 – – – – – – – – – – – – Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 226 The segment information provided to the Board of Directors for the reportable segments for the year ended 31 December 2011 is as follows: (CZK million) Gross Insurance premiums Insurance benefits and claims Total costs Commissions and other acquisition costs Administration costs Other technical items Gross technical result Reinsurance Premiums ceded to reinsurers Reinsurer’s share on claims Total costs Commissions and other acquisition costs Reinsurance technical result Net Insurance premiums Insurance benefits and claims Total costs Commissions and other acquisition costs Administration costs Other technical items Net technical result Total financial investments income Acquisition expenses relating to investment contracts Total other income and expenses Income taxes Profit after taxes Contribution of other segments Elimination of dividends Other intercompany eliminations Other consolidation adjustments Reconciliation to the income statement Net profit of the year ČP Life ČP Non-life Pension funds Total 13,205 (7,755) (3,245) (2,383) (862) (62) 2,143 20,381 (10,843) (5,279) (3,882) (1,397) 55 4,314 – – – – – – – 33,586 (18,598) (8,524) (6,265) (2,259) (7) 6,457 (1,221) 350 303 303 (568) (9,192) 4,151 2,040 2,040 (3,001) – – – – – (10,413) 4,501 2,343 2,343 (3,569) 11,984 (7,405) (2,942) (2,080) (862) (62) 1,575 11,189 (6,692) (3,239) (1,842) (1,397) 55 1,313 – – – – – – – 636 (627) (68) – (59) – – – – – – 23,173 (14,097) (6,181) (3,922) (2,259) (7) 2,888 1,901 (627) (63) (605) 3,494 20 (588) 166 29 (393) 3,121 1,265 – 5 (605) – – – 3,553 – – – – – – – – – – – – xls Nearly all segment revenues in 2012 and 2011 are generated from sales to external customers. There is no single external customer that would amount to 10 percent or more of the Group’s revenues. The following table represents the reconciliation of gross insurance premiums reported in the segment report and the income statement: (CZK million) ČP Life ČP Non-life Other Elimination of intragroup transactions Insurance premiums in the income statement xls 2012 12,462 19,678 1,571 (2) 33,709 2011 13,205 20,381 822 (2) 34,406 Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 227 The following table shows key figures per business segment: 2012 (CZK million) Segment revenue Capital expenditure Interest income Interest expense Depreciation and amortisation Impairment losses recognised Reversal of impairment losses ČP Life 12,462 (215) 2,104 (13) (183) (201) 4 ČP Non-life 19,678 (282) 638 (38) (336) (74) 314 Pension funds 1,842 (57) 812 – (49) – – Others 2,122 (89) 410 (31) (20) (5) – ČP Life 13,205 (207) 2,208 (14) (189) (139) 210 ČP Non-life 20,381 (478) 702 (13) (353) (106) 84 Pension funds 1,820 (38) 1,316 – (37) – – Others 1,359 (12) 443 (62) (20) (3) – xls 2011 (CZK million) Segment revenue Capital expenditure Interest income Interest expense Depreciation and amortisation Impairment losses recognised Reversal of impairment losses xls Segment assets and liabilities are not regularly included in the reports provided to the Board of Directors. Geographical information Total assets are allocated as follows: (CZK million) Czech Republic Other Total 2012 192,364 3,720 196,084 2011 176,367 1,863 178,230 xls The Group operates mainly in the Czech Republic and in other CEE countries (see note B.1.). The geographical structure of total costs incurred to acquire segment assets that are expected to be used during more than one period is highly concentrated in the Czech Republic, the share of other countries is not significant. Gross earned premiums from insurance business (including both life and non-life) are set out below by country: (CZK million) Czech Republic Other Total xls 2012 32,605 1,104 33,709 2011 34,015 391 34,406 Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 228 E. Risk Report In the risk report the Group presents further information in order to enable an assessment of the significance of financial instruments and insurance contracts for an entity's financial position and performance. Furthermore, the Group provides information about its exposure to risks arising from financial instruments and insurance contracts, and it discloses the management's objectives, policies and processes for managing those risks, in accordance with IFRS 7. E.1. Risk Management System The Group is a member of the Generali Group and is part of its risk management structure. The Generali Group has implemented a risk management system that aims at identifying, evaluating and monitoring the most important risks to which the Generali Group and the Group are exposed, which means the risks whose consequences could affect the solvency of the Generali Group or the solvency of any single business unit, or negatively hamper any Group goals. The risk management processes apply to the whole Generali Group, all the countries where it operates and each business unit. However, the degree of integration and depth varies with the complexity of the underlying risks. Integration of processes within the Generali Group is fundamental to assure an efficient system of risk management and capital allocation for every business unit. The main objectives of the risk management processes of Generali Group is to maintain the identified risks below an acceptable level, to optimize the capital allocation and to improve the risk-adjusted performance. In 2012, Risk Management guidelines of the Group related to investment risk management, the system of limits, credit ratings and guidelines on an approval process for new instruments were introduced as well as the investment risk reporting for management on monthly basis. The risk management system is based on three main pillars: a) risk measurement process: aimed at assessing the solvency of the Group as well as all individual units, b) risk governance process: aimed at defining and controlling the managerial decisions in relation with relevant risks, c) risk management culture: aimed at increasing the value creation. E.2. Roles and responsibility The system is based on three levels of responsibility: − Assicurazioni Generali (Generali Group) – for every country, it sets the targets in terms of solvency, results and risk exposure, moreover it defines the risk management policy through a list of Guidelines for acceptance of the main risks. The Generali Group has developed the Enterprise Risk Management Policy to align the risk measurement methodology, the governance and the reporting of each company of the Generali Group. − Generali PPF Holding (GPH) – defines strategies and objectives for every firm, taking into account the local features and regulations, providing support for the implementation and controlling the results. In particular, in order to assure a better solution to the specific features of local risks and changes in local regulation, the risk management responsibility and decisions are delegated to the Chief Risk Officer (CRO) of GPH respecting the Generali Group policy framework. Generali and GPH groups are also assigned performance targets for their respective areas. − Business Unit – defines strategies and targets for the lines of business, in respect of the policy and the guidelines established by GPH. Risk management involves the corporate governance of the Group entities and the operational and control structure, with defined responsibility levels, and aims to ensure the adequacy of the entire risk management system at every moment. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 229 E.3. Risk measurement and control Through its insurance activity, the Group is naturally exposed to several types of risks, which are related to movements of financial markets, to adverse development of insurance-related risks, both in life and non-life business, and generally to all the risks that affect ongoing organised economic operations. These risks can be grouped in the following five main categories which will be detailed later in this report: market risk, credit risk, liquidity risk, insurance risk and operational risk. Along with the specific measures for the risk categories considered by the Group, the calculation of the Economic Capital represents a comprehensive measure of risk that can be aggregated at the different organisational levels (Group, country and operative entity) and at the main business lines (life, non-life and asset management). The Economic Capital is a risk measure that corresponds to the amount of capital to be held so that the market value of assets is greater than the market value of liabilities in twelve months’ time, with a confidence level consistent with the target rating. The internal models of risk measurement are constantly being improved, in particular those relating to calculation of the Economic Capital and Asset Liability Management (ALM) approaches have been harmonised at all different organisational levels within the Generali Group. E.4. Market risk Unexpected movements in prices of equities, real estate, currencies and interest rates might negatively impact the market value of the investments. These assets are invested to meet the obligation towards both life and non-life policyholders and to earn a return for the capital expected by the shareholder. The same changes might affect both assets and the present value of the insurance liabilities. The market risk of the Group’s financial asset and liability trading positions is monitored, measured and managed on a continuing basis, using a Value at Risk analysis and other methods (cash-flow matching, duration analysis, etc.). Risks are monitored on a fair value basis so that some accounting categories with insignificant risks are omitted from further chapters. Investment portfolios therefore include all investments except for investment property, Unit-linked policies and some specific immaterial investments. It also includes cash and cash equivalents and financial liabilities. Trade receivables face mainly risk of credit default. Due to the short-term pattern of trade receivables the Group considers a market risk of trade receivables as insignificant. At year-end 2012, those investments whose market risk affects the Group were of CZK 148 billion at market value1. Market risk exposure (CZK million) Equities Bonds Derivatives Total 1 31.12.2012 Total fair value Weight (%) 9,619 6.5% 138,593 93.6% (208) (0.1)% 148,004 100.0% 31.12.2011 Total fair value Weight (%) 9,286 7.0% 125,952 94.8% (2,368) (1.8)% 132,870 100.0% Investice, které ovlivňují tržní riziko, jemuž je Skupina vystavena, jsou všechny investice mimo investic, kde nositelem investičního rizika je pojistník, hypoték, pohledávek za bankami a klienty a ostatních finančních investic jiných než akcie a dluhopisy. xls For the sensitivity analysis on market risk, please refer to section E.4.5. Risk limits and Market Value at Risk. The sensitivity of insurance liabilities is disclosed in note C.3.4. Significant variables. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 230 E.4.1. Interest rate risk The Group’s operations are subject to the risk of interest rate fluctuations to the extent that interest-earning assets (including investments) and interest-bearing liabilities mature or reprice at different times or in differing amounts. In the case of floating rate assets and liabilities the Group is also exposed to an interest rate cash flow risk, which varies depending on the different repricing characteristics of the various floating rate instruments. Interest rate derivatives are primarily used to bridge the mismatch in the repricing of assets and liabilities. In some cases derivatives are used to convert certain interest-earning assets to floating or fixed rates to reduce the risk of losses in fair value due to interest rate changes or to lock-in spreads. In addition, the Group enters into interest rate swaps to fix the interest rates on its floating-rate debts at a certain level. The assets whose value is subject to interest rate risk are represented mainly by bonds. The below table summarises the breakdown of their carrying amount by company. Interest rate risk exposure (CZK million) Česká pojišťovna Penzijni Fond CP Other companies Total 31.12.2012 Total carrying Weight (%) amount 70,183 62,711 5,577 138,471 31.12.2011 Total carrying Weight (%) amount 50.7% 45.3% 4.0% 100.0% 68,646 55,552 1,701 125,899 54.5% 44.1% 1.4% 100.0% xls Sensitivity analysis of interest rate movements is presented for the two biggest companies (Česká pojišťovna and Penzijní Fond ČP), since the Group exposure to interest rate movements is highly concentrated in these two companies. Česká pojišťovna portfolio The Company monitors the sensitivity of financial assets and liabilities to various standard and non-standard interest rate scenarios. Standard scenarios, that are considered on a monthly basis, include a 100 basis point (bp) parallel fall or rise in all yield curves worldwide. Assets are divided into 3 groups: Bonds, Interest-rate-sensitive instruments (group Interest rate derivatives) and others (group Money market instruments) which are almost insensitive to interest rate shocks. Unit-linked instruments are excluded from sensitivities due to the fact that investment risk is borne by the policyholders. The sensitivities shown in the following table concern only assets in their fair value as at the end of the year. The overall impact on the Company’s position is the result of sensitivities on both the asset and liability side that creates a mitigating effect. (CZK million) 2012 Bonds Money market instruments Interest rate derivatives Total 2011 Bonds Money market instruments Interest rate derivatives Total Fair value 100bp parallel increase 100bp parallel decrease 70,376 5,177 (1,574) 73,979 66,846 5,176 (746) 71,276 74,188 5,178 (2,312) 77,054 68,765 4,840 (1,421) 72,184 65,679 4,838 (429) 70,088 72,340 4,844 (2,476) 74,708 xls For the sensitivity analysis please refer to note E.4.5. Risk limits and Market Value at Risk. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 231 Penzijní Fond ČP portfolio Concerning Penzijní Fond ČP, sensitivity to interest risk movements has been calculated by applying a stress test (+/- 100 basis points parallel fall or rise in all yield curves) to all bond portfolios as at 31 December 2012 and 31 December 2011. The impact is detailed in the table below. 31.12.2012 (CZK million) 100 bp parallel increase Impact on interest income Impact on fair value Total impact 100 bp parallel decrease Impact on interest income Impact on fair value Total impact Income statement 30 (252) (222) (28) 273 245 31.12.2011 Equity Income statement – 232 (2,425) (266) (2,425) (34) – (243) 2,644 290 2,644 47 Equity – (2,367) (2,367) – 2,583 2,583 xls E.4.2. Asset liability matching A substantial part of insurance liabilities may imply interest rate risk. Asset-liability management is significantly involved in interest rate risk management. The management of interest rate risk implied from the net position of assets and liabilities is a key task of asset-liability management (ALM). GPH Group has an Asset and Liability Committee which is an advisory body of the Board of Directors and is in charge of the most strategic investments and ALM-related decisions. The committee is responsible for setting and monitoring the Group's strategic asset allocation in the main asset classes, i.e. government and corporate bonds, equities, real estate, etc. and also the resulting asset and liability strategic position. The objective is to establish appropriate return potential together with ensuring that the Group can always meet its obligations without undue cost and in accordance with the Group's internal and regulatory capital requirements. In order to guarantee the necessary expertise and mandate, the Committee consists of representatives of top management and of the asset management, risk management and ALM experts from business units. The ALM manages the net asset-liability positions in both, life and non-life insurance, with the main focus on traditional life with long-term nature and often with embedded options and guarantees. The insurance liabilities are analysed, including the embedded options and guarantees and models of future cash-flows are prepared in cooperation with actuaries. The models allow for all guarantees under the insurance contracts and for expected development of the key parameters, primarily mortality, morbidity, lapses, administration expenses. At first, government bonds are used to manage the net position of assets and liabilities and in particular its sensitivity to parallel and non-parallel shifts in the yield curve. Next, corporate bonds and derivatives, primarily interest rate swaps, can be used. However, in line with the credit risk management policy, investments in long-term and thus also high-duration instruments focus on government bonds. The use of interest rate swaps is limited due to their accounting treatment – as their revaluation which is reported in the income statement does not match with the reporting of the insurance liabilities. There is a strategic target asset-liability interest rate position set in line with the risk and capital management policy – to strictly focus on intended risks and reduce capital needed for risks with lower expected gain potential. The prevailing policy is to reduce this position to a minimum level and even though it is not possible to perfectly match future cash flows of assets and liabilities, the position has been substantially reduced within the last years and currently the parallel and non-parallel sensitivities are low. Investments in emerging long-term government bonds also contribute to this result. In addition to the management of the strategic position, there are certain limits allowed for tactical asset manager positions, so that asset interest rate sensitivity can deviate from the benchmark in a managed manner. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 232 E.4.3. Equity price risk Equity price risk is the risk that equity prices will fluctuate affecting the fair value of equity investments and other instruments that derive their value from a particular equity investment or index of equity prices. The Group manages its use of equity investments in response to changing market conditions using the following risk management tools: a) the portfolio is diversified, b) the limits for investments are set and carefully monitored. The equity price risk is part of the Market Value at Risk (MVaR) calculation and through it the equity price risk is measured (for details on the methodology, see note E.4.5.). The MVaR is calculated for a one-year time horizon at a 99.5% confidence level. The table below summarises the breakdown of the carrying amount of equities and investment fund unit portfolios by company. Equity risk exposure (CZK million) Total carrying amount 8,044 279 1,148 148 9,619 Česká pojišťovna Penzijni Fond CP CPI Funds Other companies Total 31.12.2012 Weight (%) 83.6% 2.9% 12,0% 1.5% 100.0% Total carrying amount 6,969 1,317 961 39 9,286 31.12.2011 Weight (%) 75.1% 14.2% 10.3% 0.4% 100.0% xls Sensitivity analysis of equity prices is only presented for the two biggest companies (Česká pojišťovna portfolio including CPI funds and Penzijní fond ČP), since they represent the vast majority of the Group overall equity portfolio. Česká pojišťovna portfolio The equity price risk for Česká pojišťovna portfolio is part of the Market Value at Risk (MVaR) calculation and through it the equity price risk is measured (for details on a methodology, see note E.4.5.). The positive impact of diversification can be seen in the table below. (CZK million) Portfolio exposed to equity risk* Sum of MVaR for individual instrument Portfolio MVaR after diversification 31.12.2012 9,501 4,098 2,679 31.12.2011 8,997 6,735 4,353 * The comparison of the carrying amount of equities and investment fund units with the portfolio exposed to equity risk requires further reconciliation: the difference is due to financial instruments classified as bonds, which nonetheless bear equity risk and are thusly comprised within the MVaR analysis. xls Penzijní fond ČP portfolio Concerning Penzijní fond ČP, equity risk evaluation has been performed by applying a stress test (+/- 10% change in equity prices) to all equities and investment fund unit portfolios at 31 December 2012 and 31 December 2011. The impact is detailed in the table below. (CZK million) Equity price +10% Equity price -10% Gross impact on P&L Gross impact on P&L 31.12.2012 28 (28) 31.12.2011 132 (132) xls Since all Penzijní fond ČP equities and investment fund units are classified as Fair Value through Profit or Loss investments, changes in equity prices have direct impact on the income statement. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 233 E.4.4. Currency risk The Group is exposed to currency risk through transactions in foreign currencies and through its assets and liabilities denominated in various currencies. The business units of the Group have different functional currencies. The currency risk is almost entirely concentrated in Česká pojišťovna. The only exception is represented by the bond portfolio held by Penzijní fond ČP for an overall amount of CZK 8,255 million at 31 December 2012 (out of which CZK 5,569 million is denominated in EUR and CZK 2,686 million is denominated in USD) and of CZK 9,706 million at 31 December 2011 (out of which CZK 5,646 million is denominated in EUR and CZK 3,125 million is denominated in USD). This exposure is however matched by the use of FX hedging derivatives, and therefore the net exposure of Penzijní fond ČP is not material. In light of the above-mentioned concentration, the information provided in the remaining part of this section concerns only the Česká pojišťovna portfolio. Česká pojišťovna portfolio The Company is exposed to currency risk through transactions in foreign currencies and through its assets and liabilities denominated in foreign currencies. As the currency in which the Company presents its financial statements is CZK, movements in the exchange rates between selected foreign currencies and CZK affect the Company’s financial statements. The general strategy of the Company is to fully hedge currency risk exposure. The Company ensures that its net exposure is kept to an acceptable level by buying and selling foreign currencies at spot rates when considered appropriate, or using short-term FX operations. The FX position is regularly monitored and the hedging instruments are reviewed on a monthly basis and adjusted accordingly. Derivative financial instruments are used to manage the potential earnings impact of foreign currency movements, including currency swaps, spot and forward contracts. If suitable, options and other derivatives are also considered and used. The Company’s main foreign exposures are to European countries and the United States of America. Its exposures are measured mainly in Euros (“EUR”) and U.S. Dollars (“USD”) and Polish Zloty (“PLN”), because the Company established a branch in Poland in 2012. The following table shows sensitivities of the portfolio to changes in foreign exchange rates. The portfolio does not contain instruments covering unit-linked policies, as the investment risk is transferred from the Company to the policyholder. Currency shocks are considered to be a rise or a fall in the value of a foreign currency position by a specified percentage. Such an approach is in line with the Solvency II definition of a currency risk. Due to hedge accounting, the impact of potential increase or decrease of foreign exchange rates is limited and recognised through the income statement: 31.12.2012 (CZK million) FX investment portfolio exposure Shock up (+ 10%) Shock down (- 10%) EUR 732 806 659 USD 69 76 62 CZK* 83,017 83,017 83,017 PLN** – – – Other 242 267 218 Total 84,060 84,166 83,956 EUR 221 243 199 USD (131) (144) (118) CZK* 81,212 81,212 81,212 PLN** – – – Other 402 443 362 Total 81,704 81,754 81,655 xls 31.12.2011 (CZK million) FX investment portfolio exposure Shock up (+ 10%) Shock down (- 10%) * functional currency ** functional currency of the branch in Poland xls Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 234 The following table shows sensitivities of the insurance provisions to change in foreign exchange rates. 31.12.2012 (CZK million) FX insurance provisions exposure Shock up (+ 10%) Shock down (- 10%) EUR 1,308 1,439 1,177 USD 42 46 38 CZK* 83,195 83,195 83,195 PLN** 894 983 805 Other 201 221 181 Total 85,640 85,884 85,396 EUR 1,342 1,476 1,208 USD 38 42 34 CZK* 84,676 84,676 84,676 PLN** 47 52 42 Other 181 199 163 Total 86,284 86,445 86,123 xls 31.12.2011 (CZK million) FX insurance provisions exposure Shock up (+ 10%) Shock down (- 10%) * functional currency ** functional currency of the branch in Poland The following table shows the composition of financial assets and liabilities with respect to the main currencies of Česká pojišťovna a.s.: xls 31.12.2012 (CZK million) EUR Loans – Financial assets available-for-sale 15,044 Financial assets at fair value through profit or loss (13,003) Other investments – Reinsurance assets 4 Receivables 1,012 Cash and cash equivalents 130 Total 3,187 USD – 10,089 (7,429) – – 72 142 2,874 CZK 1,019 41,831 42,833 381 9,698 4,764 4,785 105,311 PLN – 268 – – – 759 17 1,044 Other – 816 (319) – – 40 15 552 Total 1,019 68,048 22,082 381 9,702 6,647 5,089 112,968 EUR 1,308 1,378 – 247 – 2,933 254 USD 42 2,721 – 46 – 2,809 65 CZK 83,195 (2,200) 1,403 7,537 1,813 91,748 13,563 PLN 894 268 – 41 19 1,222 (178) Other 201 283 – 7 – 491 61 Total 85,640 2,450 1,403 7,878 1,832 99,203 13,765 (CZK million) EUR Loans – Financial assets available-for-sale 15,722 Financial assets at fair value through profit or loss (541) Other investments – Reinsurance assets 9 Receivables 1,910 Cash and cash equivalents 133 Total 17,233 USD – 8,969 (204) – – 123 65 8,953 CZK 1,394 38,010 22,619 1,303 9,465 4,478 3,724 80,993 PLN – – 255 – – 28 1 284 Other – 809 (224) – – 123 18 726 Total 1,394 63,510 21,905 1,303 9,474 6,662 3,941 108,189 xls 31.12.2012 (CZK million) Insurance provisions Financial liabilities Deposits received from reinsurers Payables Other liabilities Total Net foreign currency position – 2012 xls 31.12.2011 xls Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 235 31.12.2011 (CZK million) Insurance provisions Financial liabilities Deposits received from reinsurers Payables Other liabilities Total Net foreign currency position – 2011 EUR 1,342 15,029 2 203 – 16,576 657 USD 38 8,950 – 73 – 9,061 (108) CZK 84,676 (21,642) – 6,432 1,831 71,297 9,696 PLN 47 – – 1 – 48 236 Other 181 450 – 25 – 656 70 Total 86,284 2,787 2 6,734 1,831 97,638 10,551 xls The negative balances above are attributable to foreign currency swaps, which include receivable in one currency and payable in different currency. E.4.5. Risk limits and Market Value at Risk The principal tools used to measure and control market risk exposure within the investment portfolios of the Parent Company Česká pojišťovna are a system of risk limits and Market Value at Risk (MVaR). The system includes single and total limits on foreign currency (FX), interest rate (IR) and equity (EQ) risks. The primarily aim of the system of limits is to control exposure to single type of risks. Limits are monitored on daily basis and allow Risk Management to take immediate action and actively manage the level of the undertaken risks. Risk Management uses the combination of the system of limits and MVaR as an effective tool for entire RM system which allows taking operative short-term measures and monitor risks on long-term basis as well. Value at Risk represents the potential losses from adverse changes in market factors for a specified time period and confidence level. The approach, based on JP Morgan Risk Metrics methodology, calculates the Value at Risk using a covariance matrix of relative changes in market factors and net present value of actual positions assuming that these relative changes are normally distributed. The MVaR is calculated for a one-year time horizon at a 99.5% confidence level. The assumptions on which the MVaR model is based give rise to some limitations, especially the following: a) A holding period assumes that it is possible to hedge or dispose of positions within that period. This is considered to be a realistic assumption in almost all cases but may not be the case in situations in which there is severe market illiquidity for a prolonged period. b) A confidence level of 99.5% for a one-year time horizon does not reflect losses that may occur beyond this level. Even within the model used, there is 0.5 percent probability that losses could exceed the MVaR. c) The methodology is applicable to instruments with a linear relationship between position value and market risk factors. In the case of nonlinearity (e.g. for options), the analytical delta/gamma approximation is used. d) MVaR is calculated on an end-of-day basis and does not reflect exposures that may arise on positions during the trading day. e) The use of historical data as a basis for determining the possible range of future outcomes may not always cover all possible scenarios, especially those of an exceptional nature. The model is also very sensitive on the length of the historical data used as an input and therefore the Company also considers the purpose of the MVaR analysis when determining it. For regular calculations (as disclosed below), data for the most recent quarter is used as this best reflects the current market conditions. For longer-term analysis (such as determination of investment policies), longer data series are considered. f) The MVaR measure is dependent upon the Company’s position and the volatility of market prices. The MVaR of an unchanged position reduces if the market price volatility declines and vice versa. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 236 The MVaR positions of the whole portfolio of the Parent Company were as follows. To show the sensitivity and the development of the total MVaR, the average, minimum and maximum of the MVaR within the year (calculated from end-of-month values) and their corresponding distribution into three main categories (FX risk, IR risk, Equity price risk) are also presented: (CZK million) 2012 Foreign currency risk Interest rate risk Other price risk Diversification effect Overall 2011 Foreign currency risk Interest rate risk Other price risk Diversification effect Overall As at 31 December Average VaR* Maximum* Minimum* 67 865 2,679 (628) 2,983 134 1,710 3,105 (838) 4,111 75 2,281 4,529 (1,203) 5,682 67 865 2,679 (628) 2,983 260 2,391 4,039 (1,944) 4,746 135 2,280 4,734 (1,285) 5,864 117 2,164 9,133 (1,214) 10,200 121 1,741 3,101 (1,580) 3,383 * Minimum, maximum and average VaR is determined based on overall VaR calculated during the year and it is not necessarily indicative for minimum, maximum and average values on each single component of VaR. xls E.5. Credit risk Credit risk refers to the economic impact from downgrades and defaults of fixed income securities or counterparty on the Group’s financial strength. Furthermore, a general rise in spread level, due to credit crunch or liquidity crisis, impacts the financial strength of the Group. The Group has adopted guidelines to limit the credit risk of the investments. These favour the purchase of investment-grade securities and encourage the diversification and dispersion of the portfolio. The Chief Risk Officer of the Group collects monthly reports on the Group’s exposure to the components of the credit risk and evaluates this risk. Credit risk is also evaluated at the GPH and Generali Group level. For the rating assessment of an issue or issuer, ratings from rating agencies are used. Securities without an external rating are given an internal one based on the Group’s own credit analysis. In most cases internal ratings are based on external rating of parent company or its adjusted external rating due to subordination of the instrument. All internal ratings are in accordance with GPH’s assessment. In line with Generali Group principles, the Group uses the second best external rating for each counterparty in all calculations and in the system of credit limits. To manage the level of credit risk, the Group deals with counterparties with a good credit standing and enters into master netting agreements whenever possible. Master netting agreements provide for the net settlement of contracts with the same counterparty in the event of default. The Group sets up issuer/counterparty limits according to their credit quality and monitors compliance with these limits on a monthly basis. The Group’s assets relevant for the credit risk exposure are shown in the following table. This table presents the Group’s overall exposure to the credit risk (carrying amounts): (CZK million) Loans and advances Bonds Reinsurance assets Receivables Cash and cash equivalents Total xls 31.12.2012 3,181 137,515 9,735 7,431 9,647 167,509 31.12.2011 5,489 124,964 9,508 7,407 5,722 153,090 Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 237 A more detailed analysis of the carrying amounts for selected positions is provided in following table. The positions of reinsurance assets are not included in this analysis, as they are neither past due nor impaired. (CZK million) Individually impaired – carrying amount Gross amount 31 days to 90 days after maturity 91 days to 180 days after maturity 181 days to 1 year after maturity More than 1 year after maturity Allowance for impairment Neither past due nor impaired – carrying amount Amounts not included in analysis Total Loans and advances 31.12.2012 31.12.2011 57 57 7,445 7,613 – – – – – – 7,445 7,613 (7,388) (7,556) 3,124 5,432 – – 3,181 5,489 Receivables 31.12.2012 31.12.2011 2,877 2,649 4,312 4,571 2,996 2,532 417 512 181 442 718 1,085 (1,435) (1,922) 5,017 4,470 (463) 288 7,431 7,407 xls Loans and advances that are neither past due nor impaired, consists mostly of receivables from term deposits and buy-sell agreements with banks. The Group placed bank accounts and term deposits with institutions having a rating from A to BB- (31 December 2011: A- to AA). Significant portion of term deposits is placed with a related party, PPF banka a.s. (see note F.29.3.) There were no past due or impaired term deposits either in 2012 or 2011. Amounts not included in the analysis consist of receivables related to taxation, which are not relevant for credit risk exposure. The following tables show the Group’s exposure to credit risk for bonds and reinsurance assets: Rating of bonds (CZK million) AAA AA A BBB Non-investment grade Not Rated Total 31.12.2012 Fair value Weight (%) 3,821 2.8% 88,323 63.7% 18,287 13.2% 11,256 8.1% 3,940 2.8% 12,966 9.4% 138,593 100.0% 31.12.2011 Fair value Weight (%) 3,541 2.8% 75,969 60.3% 20,806 16.5% 7,945 6.3% 4,456 3.6% 13,235 10.5% 125,952 100.0% xls The bond rating shown above corresponds to the second best rating available from external rating agencies. Such a rating is then converged to S&P scale. Rating of reinsurance assets (CZK million) AAA AA A BBB Captive reinsurance Not Rated Total 31.12.2012 Amount Weight (%) – 0.0% 332 3.4% 352 3.6% 52 0.5% 8,222 84.5% 777 8.0% 9,735 100.0% 31.12.2011 Amount Weight (%) 37 0.4% 481 5.1% 301 3.2% 31 0.3% 8,153 85.7% 505 5.3% 9,508 100.0% xls The rating of reinsurance assets shown above corresponds to the second best rating available from external rating agencies. Such a rating is then converged to S&P scale. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 238 There were no past due or impaired reinsurance assets in either 2012 or 2011. The individual business units of the Group hold collateral for loans and advances to banks in the form of securities as part of reverse repurchase agreements, collateral for loans and advances to non-banks in the form of mortgage interest over property and guarantees received. The following table shows the fair value of collateral held by the Group: Loans and advances to banks and non-banks (CZK million) Against individually impaired Property Other Against neither past due nor impaired Debt securities Total 31.12.2012 21 20 1 317 317 338 31.12.2011 31 30 1 391 391 422 xls Concentrations of credit risk arise where groups of counterparties have similar economic characteristics that would cause their ability to meet their contractual obligations to be similarly affected by changes in economic or other conditions. The following table shows the economic and geographic concentration of credit risk of bonds: Geographic concentration (CZK million) Czech Republic Russia Other CEE countries Netherlands Other EU countries USA Other world countries Total 31.12.2012 Total amount Weight (%) 104,697 75.5 6,265 4.5 9,016 6.5 5,966 4.3 8,845 6.4 3,379 2.4 425 0.4 138,593 100.0 31.12.2011 Total amount Weight (%) 90,559 71.9 9,298 7.4 8,068 6.4 3,524 2.8 9,119 7.2 4,082 3.2 1,302 1.1 125,952 100.0 31.12.2012 Total fair value Weight (%) 99,007 71.4 31,391 22.7 3,773 2.7 3,402 2.5 328 0.2 302 0.2 390 0.3 – 0.0 138,593 100.0 31.12.2011 Total fair value Weight (%) 82,761 65.7 33,072 26.3 4,419 3.5 3,910 3.1 – 0.0 603 0.5 543 0.4 644 0.5 125,952 100.0 xls Economic concentration (CZK million) Public sector Financial Energy Utilities Materials Telecommunication services Industrial Asset-backed Total xls The amounts reflected in the tables represent the maximum accounting loss that would be recognised as at the end of the reporting period if the counter parties failed completely to perform as contracted and any collateral or security proved to be of no value. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 239 E.6. Liquidity risk Liquidity risk arises in the general funding of the Group’s activities and in the management of its positions. It includes both the risk of being unable to fund assets using instruments with appropriate maturities and rates and the risk of being unable to liquidate an asset sufficiently quickly and in the appropriate amount, and the risk of being unable to meet obligations as they become due. All the business units have access to a diverse funding base. Apart from insurance provisions, which serve as a main source of financing, funds are raised using a broad range of instruments including deposits, other liabilities evidenced by paper, reinsurance policy, subordinated liabilities and shareholder equity. This enhances funding flexibility, limits dependence on any one source of funds and generally lowers the cost of funds. The business units strive to maintain a balance between continuity of funding and flexibility through the use of liabilities with a range of maturities. Further, all the business units hold a portfolio of liquid assets as part of its liquidity risk management strategy. Special attention is paid to the liquidity management of non-life insurance business requiring sufficient funding to meet all the potential obligations in the event of a natural disaster or other extraordinary event. All the business units as well as the Group as a whole continually assesses the liquidity risk by identifying and monitoring changes in the funding required to meet business goals and the targets set in terms of the overall strategy. The following table shows an analysis of the Group’s financial assets and liabilities broken down into their relevant maturity bands based on the residual contractual maturities. Residual contractual maturities of financial assets 31.12.2012 (CZKmillion) Investments Loans Available for sale Bonds Equities Investment fund units Financial assets at fair value through profit or loss Bonds Equities Investment fund units Unit-linked investments Derivatives Receivables Cash and cash equivalents Total financial assets xls Less than 1 year 15,595 985 Between 1 and 5 years 71,531 1,290 More than 5 years 60,132 906 Unspecified Total 21,316 – 168,574 3,181 12,006 – – 56,468 – – 53,385 – – – 4,202 2,173 121,859 4,202 2,173 1,796 – – 75 733 6,510 9,647 31,752 8,539 – – 144 5,090 141 – 71,672 5,321 – – – 520 703 – 60,835 – 1,128 3,473 10,340 – – – 21,316 15,656 1,128 3,473 10,559 6,343 7,354 9,647 185,575 Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 240 Residual contractual maturities of financial assets 31.12.2011 (CZK million) Less than 1 year 30,452 3,413 Between 1 and 5 years 64,869 1,186 More than 5 years 55,154 890 Unspecified Total 17,608 – 168,083 5,489 13,232 – – 47,405 – – 47,132 – – – 2,853 2,461 107,769 2,853 2,461 616 – – 315 12,876 5,687 10,499 – – 61 5,718 193 6,080 – – – 1,052 820 – 981 2,991 8,322 – – 17,195 981 2,991 8,698 19,646 6,700 5,722 41,861 – 65,062 – 55,974 – 17,608 5,722 180,505 Less than 1 month Between 1 and 3 months Between 1 and 5 years More than 5 years Total 1,779 155 Between 3 months and 1 year 658 7,700 953 11,245 9 1,770 7,940 2,123 11,842 66 89 5 315 475 233 425 726 – 1,384 5,318 2,382 – – 7,700 700 253 – – 953 6,326 4,919 8,671 2,438 22,354 Less than 1 month Between 1 and 3 months Between 1 and 5 years More than 5 years Total 1,938 882 Between 3 months and 1 year 1,267 8,052 1,418 13,557 497 1,441 6,698 1,930 10,566 807 75 3 144 1,029 666 601 595 1 1,863 6,313 1,739 – – 8,052 1,221 197 – – 1,418 9,504 4,053 7,296 2,075 22,928 Investments Loans Available for sale Bonds Equities Investment fund units Financial assets at fair value through profit or loss Bonds Equities Investment fund units Unit-linked investments Derivatives Receivables Cash and cash equivalents Total financial assets xls Residual contractual maturities of financial liabilities 31.12.2012 (CZK million) Financial liabilities Financial liabilities at fair value through profit or loss Other financial liabilities Payables Other liabilities Total financial liabilities xls Residual contractual maturities of financial liabilities 31.12.2011 (CZK million) Financial liabilities Financial liabilities at fair value through profit or loss Other financial liabilities Payables Other liabilities Total financial liabilities xls The following table shows the amount of insurance liabilities and financial liabilities for investment contracts broken down by contractual maturity. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 241 Estimated cash flows of insurance liabilities and liabilities for investment contracts with DPF 31.12.2012 (CZK million) Less than 1 year Non Life insurance liabilities 7,191 RBNS & IBNR 6,970 Other insurance provisions 221 Life inurance liabilities 6,521 Financial liabilities for investment contracts 7,096 Total 20,808 Between 1 Between 5 and 5 years and 10 years 4,183 1,835 4,109 1,835 74 – 22,129 11,561 20,040 46,352 Between 10 Between 15 and and 15 years 20 years 1,657 1,403 1,657 1,403 – – 8,067 4,715 More than 20 years 1,142 1,142 – 11,886 17,411 17,116 295 64,879 4,704 10,822 9,854 22,882 63,886 146,176 Between 10 Between 15 and and 15 years 20 years 1,678 1,426 1,678 1,426 – – 8,672 4,920 More than 20 years 1,174 1,174 – 14,111 Total 17,011 16,778 233 65,879 6,898 22,183 57,243 140,133 13,058 26,454 9,134 18,858 Total xls Estimated cash flows of insurance liabilities and liabilities for investment contracts with DPF 31.12.2011 (CZK million) Less than 1 year Non Life insurance liabilities 6,861 RBNS & IBNR 6,628 Other insurance provisions 233 Life assurance liabilities 5,195 Financial liabilities for investment contracts 7,035 Total 19,091 Between 1 Between 5 and 5 years and 10 years 4,027 1,845 4,027 1,845 – – 21,376 11,605 20,041 45,444 11,672 25,122 7,619 17,969 3,978 10,324 xls E.7. Insurance risks Insurance risk results from the uncertainty surrounding the timing, frequency and size of claims under insurance contracts. The principal risk is that the frequency or size of claims is greater than expected. In addition, for some contracts, there is uncertainty about the timing of insured events. These are, by nature, random, and the actual number and size of events during any one year may vary from those estimated using established statistical techniques. The Group is exposed to actuarial and underwriting risk through a wide range of life and non-life products offered to customers: participating and non-participating traditional life products, unit-linked, annuities, universal life products, guaranteed investment products and all lines of non-life products (property, accident and health, car, third party liability and disability). The most significant components of actuarial risk concern the adequacy of insurance premium rate levels and the adequacy of provisions with respect to insurance liabilities and the capital base. The adequacy is assessed taking into consideration the supporting assets (fair and book value, currency and interest sensitivity), changes in interest rates and exchange rates and developments in mortality, morbidity, non-life claims frequency and amounts, lapses and expenses as well as general market conditions. Specific attention is paid to the adequacy of provisions for the life business. For a detailed description of the liability adequacy test, see note C.3.3. The Group manages insurance risk in the individual business units using internal guidelines for product design, reserving, pricing criteria, reinsurance strategy and guidelines for underwriting. Monitoring risk profiles, reviewing insurance-related risk control and asset/liability management are also carried out by senior management. For those insurance contracts that contain high interest rate guarantees, stochastic modelling is used to assess the risk of these rate guarantees. The pricing reflects the cost of the guarantees and appropriate reserves are established accordingly. New methods based on dynamic and stochastic modelling were implemented throughout the Group and are continuously being improved. These methods will be used, along with others, to measure the economic capital of insurance risks. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 242 E.7.1. Concentration of insurance risk A key aspect of the insurance risk faced by the Group is the extent of the concentration of insurance risk, which determines the extent to which a particular event or series of events could impact significantly the Group’s liabilities. Such concentrations may arise from a single insurance contract or through a number of related contracts where significant liabilities could arise. An important aspect of the concentration of insurance risk is that it could arise from the accumulation of risks within a number of different insurance classes. Concentrations of risk can arise in low frequency, high-severity events such as natural disasters; in situations where the Group is exposed to unexpected changes in trends, for example, unexpected changes in human mortality or in policyholder behaviour; or where significant litigation or legislative risks could cause a large single loss, or have a pervasive effect on many contracts. E.7.1.1. Geographic and sector-related concentrations The risks underwritten by the Group are primarily located in the Czech Republic. The following tables provide an overview of the direct gross written premiums according to the countries in which the Group operates and according to the different lines of business. Life gross direct premiums written by line of business and by geographical area 2012 (CZK million) Czech Republic Other countries Total Saving & Pension 7,203 87 7,290 Protection 3,590 32 3,622 Unit Linked 1,944 – 1,944 Total 12,737 119 12,856 Protection 3,353 25 3,378 Unit Linked 2,355 – 2,355 Total 13,457 83 13,540 Accident / Health 800 1,466 2,2667 Total xls Life gross direct premiums written by line of business and by geographical area 2011 (CZK million) Czech Republic Other countries Total Saving & Pension 7,749 58 7,807 xls Non Life gross direct premiums written by line of business and by geographical area 2012 (CZK million) Czech Republic Other countries Total Motor Personal 9,104 – 9,104 3,939 – 3,939 Non motor Commercial / Industrial 5,110 – 5,110 18,953 1,467 20,419 xls Non Life gross direct premiums written by line of business and by geographical area 2011 (CZK million) Czech Republic Other countries Total xls Motor Personal 9,873 – 9,873 3,817 – 3,817 Non motor Commercial / Industrial 5,120 0 5,120 Accident / Health 836 655 1,491 Total 19,646 655 20,301 Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 243 The breakdown according to gross direct premium written is a reliable approximation of the concentration of the total sum insured from the geographical perspective. The reinsurance has no significant impact on the concentration of the insurance risk. E.7.1.2. Low-frequency, high-severity risks Significant insurance risk is connected with low-frequency and high-severity risks. The Group manages these risks through its underwriting strategy and adequate reinsurance arrangements. According to its underwriting strategy, the most significant risk of natural disaster to which the Group is exposed is the risk of flooding in the Czech Republic. In the event of a major flood, the Group expects the property portfolio to see high claims for structural damage to properties and contents, and high claims for business interruption while transport links are inoperable and business properties are closed for repair. Apart from the risk of flooding, other climatic phenomena, such as long-lasting snow-fall, claims caused by snow-weight or strong wind-storms or hail-storms would have a similar effect. The Group is participating on insurance of nuclear risks through Czech nuclear pool, for more information see note F.28.2.2. The underwriting strategy is an integral part of the annual business plan that specifies the classes of business to be written within the planned period and the target sectors of clients. Following approval of underwriting limits by the Board of Directors, the strategy is cascaded to the individual underwriters in the form of underwriting limits (each underwriter can write business by line size, class of business, territory and industry in order to ensure the appropriate risk selection within the portfolio). E.7.1.3. Life underwriting risk In the life portfolio of the Group, there is a prevailing component of saving contracts, but there are also pure risk covers (death plus riders, such as an accident, disability, dread disease, etc.) and some annuity portfolios, with the presence of the longevity risk. The risks related to policies with prevailing saving component are considered in a prudential way when pricing the guaranteed interest rate, in line with the particular situation of the local financial market, and also taking into account any relevant regulatory constraint. In the recent past a policy of re-definition of the structure of minimum guarantees has been pursued in order to lower their risk impact and their cost. As far as the demographic risk related to pure risk portfolios is concerned, the mortality tables used in the pricing are prudent. The standard approach is to use population or experience tables with adequate safety loadings. For the most important risk portfolios a detailed analysis of mortality experience is carried out every year in comparison with the expected mortality of the portfolio, determined according to the most up-to-date mortality tables available in each market. This analysis takes into consideration the mortality by sex, age, policy year, sum assured, other underwriting criteria and also mortality trends. As far as lapse risk (risks related to voluntary withdrawal from the contract) and expense risk (risks related to inadequacy of charges and loadings in the premiums in order to cover future expenses) is concerned, it is evaluated in a prudent manner in the pricing of new products, considering the construction and the profit testing of new tariff assumptions derived from the experience of the Group, or if it is not sufficiently reliable or suitable, the experience of the other Generali Group entities or the general experience of the local market. In order to mitigate lapse risk, surrender penalties are generally considered in the tariff and are determined in such a way to compensate, at least partially, the loss of future profits. The table below shows the insurance provisions of life gross direct business by level of guaranteed interest rate. Financial liabilities related to investment contracts with DPF are included as well. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 244 Insurance provisions of life gross direct business: level of financial guarantee (CZK million) Liabilities with guaranteed interest Between 0% and 2.49% Between 2.5% and 3.49% Between 3.5% and 4.49% More than 4.5% (incl.) Provisions without guaranteed interest Total 31.12.2012 103,726 76,309 5,627 4,095 17,695 7,984 111,710 31.12.2011 103,591 73,010 5,950 5,181 19,450 8,298 111,889 xls E.7.1.4. Non-life underwriting risk The pricing risk covers the risk that the premium charged is insufficient to cover actual future claims and expenses. The reserving risk relates to the uncertainty of the run-off of reserves around its expected value, which is the risk that the actuarial reserve is not sufficient to cover all liabilities of claims incurred. Its assessment is closely related to the estimation of reserves and both processes are performed together for consistency reasons using claim triangles and all other relevant information collected and analysed according to specific guidelines. The Group has the right to re-price the risk on renewal and reject fraudulent claims. These contracts are underwritten by reference to the commercial replacement value of the properties and contents insured, and claims payment limits are always included to cap the amount payable on occurrence of the insured event. E.7.2. Reinsurance strategy All the business units of the Group reinsure some of the risks they underwrite in order to control exposures to frequent and catastrophic losses and protect their capital resources. The Group concludes the proportionate and non-proportionate reinsurance treaties or a combination of these reinsurance treaties to reduce its net exposure. The maximum net exposure limits for particular business lines are reviewed annually. To provide additional protection, the Group uses facultative reinsurance for certain insurance policies. The reinsurance arrangements include quota-share, excess of loss, stop-loss and catastrophe coverage. The majority of reinsurance treaties are concluded with GP RE – the GPH group captive reinsurance company based in Bulgaria. On the top of it the Group benefits from the consolidated reinsurance programme and diversification of its risks due to the GP RE group cover which is retroceded on the regular reinsurance market. Ceded reinsurance contains a reinsurers’ credit risk as the cession does not relieve the Group of its obligations to its clients. Through the GPH credit risk management, the Group regularly evaluates the financial status of its reinsurers and monitors the concentration of credit risk to minimise its exposure to financial loss caused by a reinsurer’s insolvency. Placement of non-life obligatory reinsurance treaties is managed by the GPH and is guided by the Security List of Generali Trieste. All reinsurance issues are subject to strict review. This includes the evaluation of reinsurance arrangements, setting the minimum capacity and retention criteria, monitoring the purchase of reinsurance against those criteria, erosion of the reinsurance programme and its ongoing adequacy and credit risk. Treaty capacity needed is based on both internal and group modelling. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 245 The overview of parameters of obligatory reinsurance treaties for the main programme and underwriting year 2012: Line of business / Treaty Property Property Engineering Civil Building Household SME Property Liability Commercial Liability Motor Third Party Liability D&O Marine Cargo transport CASCO Medical Expenses Agriculture Livestock Hail Bonds Bonds Life, pensions Individual life insurance Group life insurance Life & Disability Personal Accident Form of reinsurance Leader Quota Share + Risk X/L, CAT X/L, AGG X/L Quota Share + Risk X/L, CAT X/L, AGG X/L Quota Share, CAT X/L, AGG X/L Quota Share, CAT X/L, AGG X/L Quota Share, CAT X/L, AGG X/L GP Re GP Re GP Re GP Re GP Re Quota Share + Risk X/L Quota Share + Risk X/L Surplus GP Re GP Re Lloyd’s Synd. 4711 Aspen Quota Share + Risk X/L Quota Share + CAT X/L Quota Share GP Re GP Re GP Re Risk + CAT X/L Stop Loss GP Re GP Re Quota Share GP Re Surplus Quota Share Surplus Quota Share Generali Trieste Generali Trieste Swiss Re GP Re xls E.8. Operating risk and other risks Operational risk is defined as the potential losses, including opportunity costs, arising from lack or underperformance in internal processes, human resources and systems or from other causes which may result from internal or external reasons. As part of the on-going processes of Generali Group, the Group has set some common principles for these kinds of risks: – policies and basic requirements to handle specific risk-sources as defined at the Generali Group level; – criteria to measure operational risk. Moreover, a specific worldwide task force has been settled to define a common Generali Group methodology in order to identify, measure and monitor operational risks; – common methodologies and principles guiding internal audit activities in order to identify the most relevant processes to be audited. The operational risk management process is based primarily on analysing the risks and designing modifications for work procedures and processes to eliminate, as far as possible, the risks associated with operational events (losses caused by risks other than market and credit risk). Work procedures governing the investment and risk management processes constitute a part of the Group’s system of mandatory policies and procedures. E.8.1. Operating systems and IT security management The Parent Company’s IT Organisation is based on separating the IT security unit from IT operations and IT development. The rules set by the Company regarding IT risk management and IT security are based on the rules and recommendations contained in ISO/IEC 17799:2000 Information Technology – Code of practice for information security management. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 246 E.9. Financial strength monitoring by third parties The Group’s risks are also monitored by third parties such as the insurance regulators. Also, the leading rating agencies periodically assess the financial strength of the whole Generali Group expressing a judgment on the ability to meet the ongoing obligations assumed toward policyholders. This assessment is performed taking into account several factors such as, financial and economic data, the positioning of the Group within its market, and the strategies developed and implemented by the management. As at 31 December 2012, Česká pojišťovna has been rated by agency Standard & Poor’s (S&P) with the long-term counterparty credit and insurer financial strength ratings to be A- with a stable outlook. The rating has been confirmed on 28 February 2013 emphasizing strong operating performance, strong competitive position of the Company and strong capitalization and noticing relatively low quality of capital and highly competitive environment. E.10. Capital management The objectives of Generali Group’s as well as the individual business units’ capital management policy are: – To guarantee meeting the solvency requirements as defined by the specific laws of each sector where the participated companies operate (insurance, pension funds and financial sector). – To safeguard the going concern and the capacity to develop own activities. – To continue to guarantee an adequate remuneration of the shareholder’s capital. – To determine adequate pricing policies that are suitable for the risk level of each sectors’ activity. E.10.1. Solvency I The Group undertakes insurance business which is a regulated industry. In every country in which the Group operates, local law and or local supervisory authorities have minimum capital requirements for insurance companies. The Group closely monitors its compliance with regulatory capital requirements. The minimum capital should be maintained by each business unit to face its insurance obligations and operational risks. The following table summarises the minimum capital requirements prescribed by different local supervisory authorities and the available capital for each company. (in CZK million) Česká pojišťovna, a.s. Česká pojišťovna Zdraví, a.s. JSC “Generali Life“, Kazachstan Generali PPF Life Insurance LLC, Russia Generali foreign insurance Co, Belarus Total Required solvency margin 2012 2011 5,142 5,276 59 56 93 10 – 294 12 8 5,306 5,644 Available solvency margin 2012 2011 19,784 19,875 262 223 833 185 – 1,020 110 72 20,989 21,375 xls The Group closely monitors its compliance with regulatory capital requirements. The current approach for calculating capital requirements is based on Solvency I principles which are to be replaced by a new system of regulatory capital calculation – Solvency II. The Group is gradually implementing the Solvency II standards into its own risk capital management procedures. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 247 E.10.2. Solvency II The Group is gradually implementing the Solvency II standards into its own risk capital management procedures, starting with its most important business units. The capital management policy is based on a consistent approach for the evaluation of the economic value and its related risks and makes use of proper internal models (Embedded value, Economic Balance Sheet). This approach in fact anticipates the expected development within the “Solvency II” framework, that is the solvency regulation for insurance companies which the European Union is now developing. As confirmed in the Framework Directive issued in 2007, the future capital requirements will focus on economic solvency of insurance companies and will reflect more precisely the specific risk positions, also giving possible credits for better risk management policies. In this phase of changes in the law and market conditions, the capital management policy integrates the internal economic logic with the necessary considerations about existing capital constraints, with reference in particular to current local and Group solvency requirements and Rating Agency requirements. F. Notes to the Consolidated Statement of Financial Position and Income Statement F.1. Intangible assets (CZK million) Goodwill Of which is goodwill on Penzijní fond České pojišťovny, a.s., Of which is goodwill on Generali SAF de Pensii Private S.A. Of which is goodwill on acquisition of business in Poland Other intangible assets Software Present value of future profits from portfolios acquired Other intangible assets Total 31.12.2012 1,688 584 668 440 1,581 1,447 98 36 3,269 31.12.2011 1,283 584 703 0 1,610 1,473 111 26 2,893 xls F.1.1. Goodwill The balance of the goodwill on Penzijní fond České pojišťovny, a.s. represents the goodwill that arose from the acquisition of ABN AMRO Penzijní fond, a.s. in 2004. The goodwill related to Generali SAF de Pensii Private S.A. is connected with the acquisition of the company in 2008. The goodwill related to Poland is connected with the acquisition of business in Poland in 2012. The cash-generating units (CGU) to which goodwill has been allocated are tested for impairment annually by comparing the carrying amount of the CGU, including the goodwill, with the recoverable amount of the unit. Annual impairment review resulted in no impairment charge neither for 2012 nor 2011. The following sections describe how the Group determines the recoverable amount of its goodwill carrying cash-generating units and provides information on certain key assumptions on which management based its determination of the recoverable amount. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 248 Generali SAF de Pensii Private S.A and Polish branch The recoverable amount of Generali SAF de Pensii Private S.A. in Romania and insurance branch in Poland is calculated on the basis of fair value less cost to sell. The Group employs a valuation model based on discounted post-tax cash flows. The model calculates the present value of the estimated future cash inflows and outflows, considering projections on budgets/forecasts approved by management. The cash flows are projected for 20 years in case of Generali SAF de Pensii Private S.A. in order to take into account the long-term nature of the pension fund investments and 15 year for Polish operations respectively. Key assumptions used for fair value less cost to sell calculations to test the recoverability of goodwill are as follows: Generali SAF de Pensii Private S.A. Polish branch Long-term growth rate 2.0% 4.0% Post-tax discount rate 14.0% 11.5% xls These key assumptions have been made by management reflecting past experience and are consistent with relevant external sources of information. The key assumptions to which the calculation of fair value less cost to sell is most sensitive are the earnings projection, long-term growth and discount rate. The discount rate applied is comprised of a risk-free interest rate and a market risk premium. Management believes that, currently, there are no reasonably possible changes in any of the key assumptions, which would lead to the recoverable amount being below the carrying amount. Penzijní fond České pojišťovny (PFČP) The Dividend Discount Model has been used for the determination of the fair value less cost to sell of PFČP. The Dividend Discount Model is based on the hypothesis that the value of a cash-generating unit is equal to the present value of the post-tax cash flows available for its shareholders. These cash flows are supposed to be equal to the flows derived from the distributable dividends, while maintaining an adequate capital structure as required by the laws in force and the entity’s economic nature and to maintain its expected future development. According to this method, the value of the cash-generating unit is equal to the sum of the discounted value of future dividends plus the terminal value of the cash-generating unit itself. The application of this criterion has generally entailed the following phases: – For forecasting the future cash flows of PFČP, the detailed information included in the last available Rolling Plan 2013–2015 has been considered. The main economic-financial data (i.e. net profit) has been calculated for two additional years (2016 and 2017) on the basis of the growth rate in the last year of the Rolling Plan (2015) to extend the forecast period. – Explicit forecasting of the future cash flows to be distributed to shareholders in the planned time frame, taking into account limits requiring the maintenance of an adequate capital level. – Calculating the cash-generating unit’s terminal value, that is the expected value of the cash-generating unit at the end of the latest year planned. – The discount rate of the future cash flows has been defined on the basis of the Capital Asset Pricing Model (CAPM) formula. This model considers the return rate of risk-free investments and the consequent premium return requested by the capital market of reference regarding risk-free investments. Key assumptions used for fair value less cost to sell calculation are as follows: Long-term growth rate Post-tax discount rate 2.0% 7.1% xls Management believes that, currently, there are no reasonably possible changes in any of the key assumptions, which would lead to the recoverable amount being below the carrying amount. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 249 F.1.2. Other intangible assets Tables below show the development of individual classes of other intangible assets. 2012 Software (CZK million) Balance as at 1 January – Gross amount Additions Disposals Business combinations Foreign currency translation effects Other changes Balance as at 31 December – Gross amount Accumulated amortisation and impairment losses Balance as at 1 January Amortisation of the period Amortization – Foreign currency translation effects Business combinations Disposals of accumulated amortization Other changes Balance as at 31 December Total – Net amount 5,604 373 (27) 45 (2) (137) 5,856 (4,131) (422) 1 (16) 26 133 (4,409) 1,447 Present Value Other of Future Profits intangible assets 153 156 – 29 – (5) – – – – – (7) 153 173 (42) (13) – – – – (55) 98 Total 5,913 402 (32) 45 (2) (144) 6,182 (130) (20) – – 6 7 (137) 36 (4,303) (455) 1 (16) 32 140 (4,601) 1,581 Present Value Other of Future Profits intangible assets 153 178 – 44 – – – – – (66) 153 156 Total xls 2011 Software (CZK million) Balance as at 1 January – Gross amount Additions Business combinations Foreign currency translation effects Other changes Balance as at 31 December – Gross amount Accumulated amortisation and impairment losses Balance as at 1 January Amortisation of the period Amortization – Foreign currency translation effects Other changes Balance as at 31 December Total Net amount 5,177 432 5 (1) (9) 5,604 (3,729) (403) 1 – (4,131) 1,473 (30) (12) – – (42) 111 (136) (48) – 54 (130) 26 5,508 476 5 (1) (75) 5,913 (3,895) (463) 1 54 (4,303) 1,610 xls Present value of future profits The Group performs a valuation of present value of future profits related to ABN AMRO portfolio, within the annual embedded value calculations. This valuation showed the present value of the respective portfolio to be in the amount of CZK 589 million, which significantly exceeds its carrying amount (CZK 98 million). Embedded value calculation follows the Market Consistent European Embedded Value (MCEEV) Principles. The reference rates used to derive risk-neutral economic scenarios are calibrated to CZK government bonds and both investment rates and implied volatilities are as at the end of year 2012. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 250 F.2. Tangible assets F.2.1. Land and buildings (own use) (CZK million) Gross book value as at 1 January Accumulated depreciation and impairment as at 1 January Carrying amount as at 1 January Increases Decreases Depreciation of the period Other changes Carrying amount as at 31 December Accumulated depreciation and impairment as at 31 December Gross book value as at 31 December 2012 226 (107) 119 55 (39) (15) 2 122 (120) 242 2011 217 (100) 117 24 (15) (12) 5 119 (107) 226 (CZK million) Gross book value as at 1 January Accumulated depreciation and impairment as at 1 January Carrying amount as at 1 January Foreign currency translation effects Increases Business combinations Reclassifications Decreases 2012 1,712 (1,368) 344 (1) 101 48 – (224) 2011 1,868 (1,553) 315 (2) 230 1 – (395) Other changes Depreciation and impairment Depreciation of the period Depreciation – Foreign currency translation effects Depreciation – business combinations Decreases of accumulated depreciation Carrying amount as at 31 December Accumulated depreciation and impairment as at 31 December Gross book value as at 31 December 2 88 (117) 1 (23) 227 358 (1,280) 1,638 10 185 (124) 1 – 308 344 (1,368) 1,712 2012 1,891 9 585 (76) – 2,409 2,454 2011 1,889 – – 2 – 1,891 1,889 xls F.2.2. Other tangible assets Other tangible assets consist mainly of furniture, office and IT equipment. xls F.3. Investments F.3.1. Investment properties (CZK million) Carrying amount as at 1 January Increases Business combinations Revaluation and other changes Depreciation and impairment Carrying amount as at 31 December Fair value xls Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 251 Additions into the Group in 2012 of CZK 585 million represent property acquired by purchase of Solitaire a.s. The transaction is considered to be a purchase of group assets. The fair value of investment properties is based on the valuation of an independent valuator who holds a recognised and relevant professional qualification and has recent experience in the location and category of the investment property being valued. For investment income see note F.17., for investment expense see note F.21. F.3.2. Investments in subsidiaries (CZK million) Investments in non-consolidated subsidiaries Nadace České pojišťovny Nadační fond Karlův most* ČP ASISTENCE s.r.o. 31.12.2012 11 6 – 5 31.12.2011 6 1 5 – * Nadace České pojišťovny and Nadační fond Karlův most were merged in January 2012. xls F.3.3. Loans and receivables (CZK million) Unquoted bonds Deposit under reinsurance business accepted Other loans and receivables Term deposit with credit institutions Buy-sell transactions Other loans Loans and receivables total Current portion Non-current portion 31.12.2012 Book value Fair value 956 1,078 1 1 2,224 2,224 877 877 – – 1,347 1,347 3,181 3,303 2,274 907 31.12.2011 Book value Fair value 935 988 – – 4,554 4,554 2,517 2,517 893 893 1,144 1,144 5,489 5,542 4,488 1,001 xls F.3.4. Available-for-sale financial assets (CZK million) Unquoted equities at cost Equities at fair value Quoted Unquoted Bonds Quoted Unquoted Investments in fund units and other AFS assets Total Current portion Non-current portion xls 31.12.2012 50 4,152 4,151 1 121,859 101,132 20,727 2,173 128,234 11,089 117,145 31.12.2011 100 2,753 2,752 1 107,769 85,767 22,002 2,461 113,083 13,232 99,851 Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 252 Fair value measurement as at the end of the reporting period: 31.12.2012 (CZK million) Unquoted equities at cost Equities at fair value Quoted Unquoted Bonds Quoted Unquoted Investments in fund units and other AFS assets Investment fund units Other available-for-sale financial assets Total Level 1 – 4,151 4,151 – 95,228 95,228 – 2,173 2,043 130 101,552 Level 2 – – – – 26,631 5,904 20,727 – – – 26,631 Level3 50 1 – 1 – – – – – – 51 Total 50 4,152 4,151 1 121,859 101,132 20,727 2,173 2,043 130 128,234 xls There was one significant transfer from Level 2 to Level 1 fair value measurement categories in 2012. The transfer represents government bonds in the amount of CZK 2.4 billion, that started to be traded in a public market. 31.12.2011 (CZK million) Unquoted equities at cost Equities at fair value Quoted Unquoted Bonds Quoted Unquoted Investments in fund units Investment fund units Level 1 – 2,752 2,752 – 79,563 79,563 – 2,461 2,220 Level 2 – – – – 28,206 6,204 22,002 – – Level3 100 1 – 1 – – – – – Total 100 2,753 2,752 1 107,769 85,767 22,002 2,461 2,220 Other available-for-sale financial assets Total 241 84,776 – 28,206 – 101 241 113,083 2012 101 50 51 2011 101 – 101 xls There were no significant transfers between Level 1 and Level 2 fair value measurement categories in 2011. The following table presents the changes in level 3 instruments for the year ended 31 December. (CZK million) Opening balance Impairment Closing balance xls In 2012 an impairment on level 3 available-for-sale financial assets has been booked. The impairment reflects the changes of inputs for fair value measurement of a specific impaired asset. There were no changes of inputs for fair value measurement which would significantly change fair value of financial assets in 2011. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 253 Maturity of available-for-sale financial assets – bonds (fair value) (CZK million) Up to 1 year Between 1 and 5 years Between 5 and 10 years More than 10 years Total Fair Value 2012 12,006 56,468 27,832 25,553 121,859 Fair Value 2011 13,232 47,405 22,580 24,552 107,769 xls Realised gains and losses, and impairment losses on available-for-sale financial assets 31.12.2012 (CZK million) Equities Bonds Investments in fund units and other AFS assets Total Realised gains 248 827 181 1,256 Realised losses (102) (354) (53) (509) Impairment losses (252) – (51) (303) Realised gains 311 636 574 1,521 Realised losses (544) (371) (553) (1,468) Impairment losses (203) – – (203) xls 31.12.2011 (CZK million) Equities Bonds Investments in fund units and other AFS assets Total xls F.3.5. Financial assets at fair value through profit or loss Financial assets held-for-trading (CZK million) Equities Quoted Unquoted Bonds Quoted Unquoted Investments in fund units Derivatives Unit-linked investments Total Current portion Non-current portion xls 31.12.2012 – – – 223 223 – – 529 – 752 – – 31.12.2011 – – – – – – – 315 – 315 – – Financial assets designated at fair value through profit or loss 31.12.2012 31.12.2011 1,128 981 1,128 981 – – 15,433 17,195 8,098 9,213 7,335 7,982 2,116 2,991 43 23 10,559 8,698 29,279 29,888 – – – – Total financial assets at fair value through profit or loss 31.12.2012 31.12.2011 1,128 981 1,128 981 – – 15,656 17,195 8,321 9,213 7,335 7,982 2,116 2,991 572 338 10,559 8,698 30,031 30,203 2,741 839 27,290 29,364 Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 254 Fair value measurement as at the end of the reporting period: 31.12.2012 (CZK million) Equities Quoted Unquoted Bonds Quoted Unquoted Investments in fund units Derivates Unit-linked investments Total Level 1 1,128 1,128 – 6,310 6,310 – 2,116 4 10,554 20,112 Level 2 – – – 9,346 2,011 7,335 – 568 5 9,919 Level3 – – – – – – – – – – Total 1,128 1,128 – 15,656 8,321 7,335 2,116 572 10,559 30,031 xls There were no significant transfers between Level 1 and Level 2 fair value measurement categories in 2012. 31.12.2011 (CZK million) Equities Quoted Unquoted Bonds Quoted Unquoted Investments in fund units Derivates Unit-linked investments Level 1 981 981 – 3,586 3,586 – 2,816 – 8,683 Level 2 – – – 13,541 5,627 7,914 175 338 15 Level3 – – – 68 – 68 – – – Total 981 981 – 17,195 9,213 7,982 2,991 338 8,698 Total 16,066 14,069 68 30,203 xls There were no significant transfers between Level 1 and Level 2 fair value measurement categories in 2011. The following table presents the changes in level 3 instruments for the year-ended 31 December. The instruments in level 3 were settled and transferred out of level 3 in the year 2012. (CZK million) Opening balance Transfers into Level 3 Total gains or losses In income statement Settlements Transfers out of Level 3 Closing balance Total gains/losses for the period included in income statement for assets held at the end of the reporting period xls 2012 68 – – – (66) (2) – 2011 65 2 2 2 (1) (66) 2 68 Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 255 F.3.6. Reclassifications between categories of financial assets High price volatility and low liquidity of markets and instruments were the main features of the financial market developments in 2008. This negative development lasted the whole year and even accelerated during the second half of the year. Such market behaviour represented rare circumstances which led the Group to change its investment strategy and reclassify financial assets (equities) in the amount of CZK 14,135 million from the Fair value through profit and loss category to Available-for-sale category. The reclassification was done on 1 October 2008. By 31 December 2012 all reclassified financial assets have been sold. The carrying amount and fair value of the reclassified financial assets outstanding as at 31 December 2011 was CZK 27 million. Had these financial assets not been reclassified, the income statement line Net income from financial instruments at fair value through profit or loss would not be different (2011: would have been lower by CZK 11 million). Out of this revaluation, no impairment gain was recognized in the income statement and loss of CZK 1.6 million was reported in the income statement in 2011 as a gain on foreign currency revaluation under fair value hedge accounting. Had these financial assets not been reclassified, the income statement would not show gains on realisation of CZK 8 million (2011: gain CZK 95 million). F.4. Reinsurance assets Direct insurance (CZK million) 31.12.2012 31.12.2011 Non-life 8,826 8,635 Provisions for unearned premiums 1,800 1,857 Provisions for outstanding claims 6,985 6,748 Other insurance provisions 41 30 Life 766 797 Provisions for outstanding claims 684 716 Provisions for unearned premiums 82 81 Total 9,592 9,432 Current portion 4,940 4,865 Non-current portion 4,652 4,567 Accepted reinsurance 31.12.2012 31.12.2011 140 75 37 36 102 39 1 – 3 1 2 – 1 1 143 76 81 52 62 24 Total 31.12.2012 8,966 1,837 7,087 42 769 686 83 9,735 5,021 4,714 31.12.2011 8,710 1,893 6,787 30 798 716 82 9,508 4,917 4,591 xls The amounts included in reinsurance assets represent expected future claims to be recovered from the Group’s reinsurers and the reinsurers’ share of unearned premiums. Ceded reinsurance arrangements do not relieve the Group of its direct obligations to policyholders. Thus, a credit exposure exists with respect to reinsurance ceded to the extent that any reinsurer is unable to meet the obligations assumed under the reinsurance agreements. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 256 F.5. Receivables (CZK million) Receivables arising out of direct insurance operations Amounts owed by policyholders Amount owed by intermediaries and others Receivables arising out of reinsurance operations Trade and other receivables Of which receivables from derivatives collateral Current income tax receivables Total receivables Current portion Non-current portion 31.12.2012 3,163 2,960 203 1,459 2,741 890 68 7,431 6,536 895 31.12.2011 2,798 2,601 197 1,629 2,275 1,034 705 7,407 6,386 1,021 2012 7,407 795 (1,048) 277 7,431 2011 11,903 26 (4,777) 255 7,407 xls (CZK million) Carrying amount as at 1 January Business combinations Change of receivables Impairment Carrying amount as at 31 December current year xls Trade and other receivables include a receivable from Groupama S.a. of CZK 407 million which relates to the acquisition of the insurance activities in Polish branch. Ther receivable has been collected subsequently to the year end. F.6. Other assets (CZK million) Deferred acquisition costs Deferred tax assets Other assets Other assets total Current portion Non-current portion 31.12.2012 1,315 47 294 1,656 1,426 230 31.12.2011 1,113 171 281 1,565 1,081 484 xls F.6.1. Deferred acquisition costs (CZK million) Carrying amount as at 1 January Change of DAC Impairment Carrying amount as at 31 December current year 2012 1,113 350 (148) 1,315 2011 801 312 – 1,113 xls The Group defers only non-life insurance acquisition costs. All deferred acquisition costs are usually to be released within one year. F.7. Cash and cash equivalents (CZK million) Cash and cash equivalents Cash at bank Total xls 31.12.2012 4 9,643 9,647 31.12.2011 7 5,715 5,722 Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 257 F.8. Non-current assets held-for-sale As at 31 December 2012 and 2011, there were no non-current assets classified as held-for-sale. F.9. Shareholder’s equity (CZK million) Shareholder’s equity attributable to the Group Share capital Other capital reserves Revenue reserves and other reserves Reserve for currency translation differences Reserve for unrealised gains and losses on available for sale financial assets Reserve for other unrealised gains and losses through equity Cash flow hedge reserve Result of the period Shareholder’s equity attributable to non-controlling interests Total 31.12.2012 24,906 4,000 206 10,100 (166) 7,083 4 (14) 3,693 414 25,320 31.12.2011 17,019 4,000 – 10,058 (141) 16 4 (28) 3,110 90 17,109 xls The following table provides details on reserves for unrealised gains and losses on investments available-for-sale. (CZK million) Gross revaluation as at the beginning of the year Tax on revaluation as at the beginning of the year Beginning of the year Revaluation gain/loss in equity – gross Revaluation gain/loss on realisation in income statement – gross Impairment losses Tax on revaluation Gross revaluation as at the end of the year Tax on revaluation as at the end of the year End of the year 2012 179 (163) 16 8,426 (747) 303 (915) 8,161 (1,078) 7,083 2011 1,944 (529) 1,415 (1,915) (53) 203 366 179 (163) 16 31.12.2012 40,000 100,000 31.12.2011 40,000 100,000 xls The following table provides details of authorised and issued shares. Number of shares authorised, issued and fully paid Par value per share (CZK) xls All ordinary shares have the same rights. F.9.1. Dividends At the Annual General Meeting on 27 April 2012, the sole shareholder approved the distribution of retained earnings in the form of dividend of CZK 75,000 per each share in the nominal value of CZK 100,000 amounting to CZK 3,000 million. Distribution concerns prior year profit of CZK 3,553 million reduced by the allocation to retained earnings of CZK 535 million. At the Annual General Meeting on 31 May 2011, the sole shareholder approved distribution of dividend of CZK 235,000 per share amounting to CZK 9,400 million. Distribution concerns prior year profit of CZK 11,200 million reduced by the allocation to retained earnings of CZK 1,800 million. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 258 F.10. Other provisions (CZK million) Provisions for taxation Provisions for commitments Provision for restructuring charges Other provisions Total Current portion Non-current portion 31.12.2012 40 1,110 100 6 1,256 175 1,081 31.12.2011 18 1,325 97 6 1,446 111 1,335 2012 1,446 28 (218) 1,256 2011 1,875 – (429) 1,446 xls (CZK million) Carrying amount as at 1 January Business combinations Variations Carrying amount as at 31 December current year xls Provisions for commitments consist of provisions for the MTPL deficit of CZK 1,042 million (2011: CZK 1,276 million) and other provisions. Provision for MTPL deficit: On 31 December 1999, statutory MTPL insurance was replaced by contractual MTPL insurance in the Czech Republic. All rights and obligations arising from statutory MTPL insurance prior to 31 December 1999, including the deficit of received premiums to cover the liabilities and costs, were transferred to the Czech Bureau of Insurers (“the Bureau”). On 12 October 1999, the Parent Company obtained a license to write contractual MTPL insurance in the Czech Republic and, as a result, the Parent Company became a member of the Bureau (see also note F.28.2.3.). Each member of the Bureau guarantees the appropriate portion of the Bureau’s liabilities based on the member’s market share for this class of insurance. Based on information publicly available and information provided by members of the Bureau, the Group created a provision adequate to cover the cost of claims likely to be incurred in relation to the liabilities ceded. However, the final and exact amount of the incurred cost of claims will only be known in several years. F.11. Insurance provisions (CZK million) Non-life insurance provisions Provisions for unearned premiums Provisions for outstanding claims Other insurance provisions Life insurance provisions Provisions for unearned premiums Provisions for outstanding claims Mathematical provisions Provisions for unit-linked policies and provisions for pension funds Other insurance provisions Provisions for liability adequacy test Ageing provisions Total Current portion Non-current portion xls Direct insurance 31.12.2012 31.12.2011 21,749 20,921 4,874 4,322 16,617 16,390 258 209 64,879 65,878 1,266 853 1,994 1,975 51,021 54,253 10,301 297 33 264 86,628 18,487 68,141 8,526 271 20 251 86,799 16,279 70,520 Accepted reinsurance 31.12.2012 31.12.2011 639 558 103 146 499 388 37 24 – – – – – – – – – – – – 639 341 298 – – – – 558 323 235 31.12.2012 22,388 4,977 17,116 295 64,879 1,266 1,994 51,021 Total 31.12.2011 21,479 4,468 16,778 233 65,878 853 1,975 54,253 10,301 297 33 264 87,267 18,828 68,439 8,526 271 20 251 87,357 16,602 70,755 Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 259 F.11.1. Life insurance provisions 2012 Gross (CZK million) Balance as at 1 January Premium allocation Release of liabilities due to benefits paid, surrenders and other terminations Fees deducted from account balances Unwinding of discount / accretion of interest Changes in unit-prices Change in liability arising from liability adequacy test Change in IBNR and RBNS Change in UPR Currency translation differences Balance as at 31 December 65,878 12,182 (13,682) (2,324) 1,595 826 13 19 413 (41) 64,879 Reinsurers’ share (798) – – – – – – 31 (2) – (769) Net 65,080 12,182 (13,682) (2,324) 1,595 826 13 50 411 (41) 64,110 xls 2011 Gross (CZK million) Balance as at 1 January Premium allocation Release of liabilities due to benefits paid, surrenders and other terminations Fees deducted from account balances Unwinding of discount / accretion of interest Changes in unit-prices Change in IBNR and RBNS Change in UPR Currency translation differences Balance as at 31 December 67,837 13,141 (14,605) (2,443) 1,753 (172) (68) 383 52 65,878 Reinsurers’ share (829) – – – – – 39 (8) – (798) Net 67,008 13,141 (14,605) (2,443) 1,753 (172) (29) 375 52 65,080 xls Provisions for unit-linked policies (CZK million) Carrying amount as at 1 January Foreign currency translation effects Premiums and payments Interests and bonuses credited to policyholders Carrying amount as at 31 December current year xls (CZK million) Insurance contracts Insurance contracts without discretionary participation feature Insurance contracts with discretionary participation feature Investment contracts with discretionary participation feature Total insurance provisions Investment contracts fair valued Investment contracts at amortised cost Total investment contracts xls Gross direct amount 2012 2011 8,526 7,047 5 944 1,651 826 (172) 10,301 8,526 Net position 31.12.2012 31.12.2011 60,037 62,063 14,311 13,275 45,726 48,788 1,843 1,277 61,880 63,340 137 57 63,885 57,243 64,022 57,300 Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 260 F.11.2. Non-Life insurance provisions F.11.2.1. Provision for unearned premiums The table below shows the roll-forward of the non-life provision for unearned premiums: Gross (CZK million) Carrying amount as at 1 January Change of the period Foreign currency translation effects Business combinations Balance as at 31 December 2012 4,468 (118) (2) 629 4,977 2011 4,705 (209) (28) – 4,468 Reinsurance 2012 (1,893) 55 – – (1,838) 2011 (2,018) 125 – – (1,893) Net 2012 2,575 (63) (2) 629 3,139 2011 2,687 (84) (28) – 2,575 xls F.11.2.2. Provisions for outstanding claims (RBNS and IBNR) Gross direct insurance 31.12.2012 31.12.2011 11,278 11,373 5,339 5,017 4,905 4,565 703 726 4,202 3,839 434 452 16,617 16,390 (CZK million) Motor Non Motor Personal and commercial lines Personal Commercial/industrial Accident/Health Total xls The following table shows the roll-forward of provisions for outstanding claims (RBNS and IBNR): Gross (CZK million) 2012 Carrying amount as at 1 January 16,778 Change related to claims incurred in current year 4,911 Change related to claims incurred in previous years (4,782) Business combinations 209 Foreign currency translation effects – Balance as at 31 December 17,116 xls 2011 17,648 2012 (6,787) Reinsurance 2011 (7,402) 2012 9,991 Net 2011 10,246 5,024 (2,458) (2,172) 2,453 2,852 (5,892) – (2) 16,778 2,158 – – (7,087) 2,787 – – (6,787) (2,624) 209 – 10,029 (3,105) – (2) 9,991 Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 261 F.11.2.3. Development of policyholders claims (RBNS and IBNR) The following table shows the cumulative claim payments and the ultimate cost of claims by underwriting year and the development thereof from 2003 to 2012. The ultimate cost includes paid losses, outstanding reserves on reported losses, estimated reserves for IBNR claims and claim handling costs. The amounts refer to direct business gross of reinsurance. (CZK million) 2003 Cumulative claim payments at the end of underwriting year 6,680 one year later 9,956 two years later 10,359 threes years later 10,525 four years later 10,608 five years later 10,659 six years later 10,703 seven years later 10,724 eight years later 10,767 nine years later 10,824 Estimate of ultimate cumulative claims costs: at the end of underwriting year 12,154 one year later 12,094 two years later 11,928 threes years later 11,657 four years later 11,605 five years later 11,490 six years later 11,441 seven years later 11,349 eight years later 11,268 nine years later 11,228 Estimate of ultimate cumulative claims costs at the end of the reporting period 11,228 Cumulative payments to date (10,824) Provision recognised in the Statement of financial position 404 Provision not included in the claims development table catastrophic events accepted reinsurance Provisions for outstanding claims not included in underwrting years Total provision as at 31 December 2012 2004 2005 2006 7,700 10,573 11,004 11,178 11,261 11,338 11,379 11,423 11,462 8,088 11,077 11,427 11,579 11,632 11,679 11,722 11,750 13,372 13,038 12,855 12,618 12,343 12,202 12,047 12,058 12,032 13,992 13,464 13,096 12,811 12,572 12,407 12,278 12,199 2007 2008 2009 2010 2011 2012 8,180 10,712 11,129 11,261 11,365 11,463 11,512 7,150 7,103 7,502 9,622 9,453 9,761 10,105 9,886 10,170 10,344 10,138 10,371 10,501 10,265 10,604 6,792 9,243 9,638 6,423 8,422 6,487 13,888 13,300 13,219 12,931 12,587 12,407 12,326 12,582 12,417 12,215 11,986 11,661 11,428 11,980 11,827 11,539 11,453 11,210 Total 12,175 11,879 11,260 11,162 124,444 11,992 11,643 10,660 11,878 11,570 11,704 12,032 12,199 12,326 11,428 11,210 11,704 11,570 10,660 11,162 115,519 (11,462) (11,750) (11,512) (10,604) (10,265) (10,371) (9,638) (8,422) (6,487) (101,335) 570 449 814 824 945 1,333 1,932 2,238 4,675 14,184 2,932 738 499 1,695 17,116 xls Provisions for outstanding claims which were not included in underwriting years include provisions for claims which occurred before 2002 of CZK 1,161 million and provisions related to individually minor non-life insurance products. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 262 F.11.2.4. Other insurance provisions Gross (CZK million) 2012 Carrying amount as at 1 January 233 Utilisation of provisions (375) Foreign currency translation effects – Creation of provisions 437 Balance as at 31 December 295 2011 224 (349) (1) 359 233 2012 (30) 43 – (54) (41) Reinsurance 2011 (27) 18 – (21) (30) Net 2012 203 (332) – 383 254 2011 197 (331) (1) 338 203 Book value 31.12.2012 2,371 Book value 31.12.2011 2,762 Financial liabilities at fair value through profit or related to investment contracts Financial derivatives Financial liabilities at amortised cost Financial liabilities at amortised cost related to investment contracts Bonds and Loans Net asset value attributable to unit holders Other Total 137 2,234 68,761 63,886 504 1,656 2,715 71,132 56 2,706 60,185 57,243 500 1,346 1,096 62,947 Current portion Non-current portion 7,488 63,644 8,187 54,760 xls Creation and utilisation of provisions relates mainly to provision for non-discretionary bonuses. F.12. Financial liabilities (CZK million) Financial liabilities at fair value through profit or loss xls In December 2012, at maturity date, the Group paid up the 250 fixed-coupon bonds in the nominal value of CZK 500 million and issued a new emission in the same nominal value. The new emission of bonds bear an interest rate of 1.83% p.a. Transaction costs related to the bond issue amounted to CZK 2.5 million. The bond is quoted on secondary market of Prague Stock Exchange and their maturity will be in the year 2017. Other liabilities consist Deposits received from reinsurers of CZK 1,403 milion (2011: 2 milion) and a bank loan to CITY EMPIRIA a.s. of CZK 977 million (2011: 1,024 million). As collateral to the loan, the Group pledged the CITY EMPIRIA a.s. investment property and also other receivables, fixed assets, shares, receivables from bank accounts, service charge account and claims arising from lease agreements, existing and future claims arising from the insurance agreement of the CITY EMPIRIA a.s. There is also a bank loan to Solitaire a.s. of CZK 307 million (2011: 0). As collateral to the loan, the Group pledged the Solitaire a.s. investment property. Fair value measurement of Financial liabilities at fair value through profit or loss as at the end of the reporting period: 31.12.2012 (CZK million) Financial liabilities at fair value through profit or loss Level 1 – Level 2 2,371 Level3 – Total 2,371 Level3 – Total 2,762 xls There were no significant transfers between Level 1 and Level 2 fair value measurement categories in 2012. 31.12.2011 (CZK million) Financial liabilities at fair value through profit or loss Level 1 88 Level 2 2,674 xls There were no significant transfers between Level 1 and Level 2 fair value measurement categories in 2011. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 263 F.13. Payables (CZK million) Payable arising out of direct insurance operations Payable arising out of reinsurance operations Current income tax payables Other payables Payables to employees Payables to clients and suppliers Social security Dividend Other payables Total Current portion 31.12.2012 2,594 3,658 733 1,686 196 265 80 3 1,142 8,671 8,671 31.12.2011 2,104 3,739 71 1,382 143 341 72 3 823 7,296 7,296 xls The most significant item of other payables is payable to the Ministry of Finance of the Czech Republic from employer’s liability insurance of CZK 662 million (2011: CZK 529 million). F.14. Other liabilities (CZK million) Deferred tax liabilities Other liabilities Accrued interest expense Other accrued expenses Deferred expenses Other liabilities Total Current portion Non-current portion 31.12.2012 303 2,135 52 2,048 13 22 2,438 31.12.2011 164 1,911 56 1,828 6 21 2,075 2,156 282 1,938 137 xls Other accrued expences consist of accruals for commissions, bunuses, salaries, investments and other accruals. F.15. Net earned premiums (CZK million) Non-life earned premium Premiums written Change in the provision for unearned premium Life premium Total xls Gross amount 2012 2011 19,735 20,444 19,617 20,235 118 209 13,974 13,962 33,709 34,406 Reinsurers’ share 2012 2011 (9,027) (9,192) (8,972) (9,066) (55) (126) (1,384) (1,303) (10,411) (10,495) Net amount 2012 2011 10,708 11,252 10,645 11,169 63 83 12,590 12,659 23,298 23,911 Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 264 F.16. Net gains/(losses) from financial assets at fair value through profit or loss Financial investments held-for-trading (CZK million) Financial assets Interest income and other income Realized gains Realized losses Unrealized gains Unrealized losses Financial liabilities Interest expenses Other income Realized gains Realized losses Unrealized gains Unrealized losses Total Unit-linked financial Financial investments investments designated and financial as at fair investments related value through to pension funds profit or loss 2012 2011 2012 2011 Total financial investments at fair value through profit or loss 2012 2011 2012 2011 329 2,877 (792) 809 (44) 348 3,416 (2,295) 212 (201) 1 4 – 50 – 1 – (9) 8 (33) 793 994 (436) 1,399 (296) 1,119 726 (643) 506 (731) 1,123 3,875 (1,228) 2,258 (340) 1,468 4,142 (2,947) 726 (965) (328) 19 494 (2,016) 174 (598) 924 (257) 22 1,004 (3,567) 83 (1,668) (2,903) – – – – – – 55 – – – – – – (33) (107) 33 – – – (93) 2,287 (131) 41 – – – (462) 425 (435) 52 494 (2,016) 174 (691) 3,266 (388) 63 1,004 (3,567) 83 (2,130) (2,511) 2012 4,187 138 3,961 63 25 282 148 135 1,256 – 1,256 312 318 314 4 6,355 2011 4,090 165 3,874 15 36 328 156 172 1,527 6 1,521 408 295 292 3 6,648 xls F.17. Income from other financial instruments and investment properties (CZK million) Interest income Interest income from loans and receivables Interest income from available-for-sale financial assets Interest income from other receivables Interest income from cash and cash equivalents Other income Income from investment properties Other income from available-for-sale financial assets Realized gains Realized gains on loans and receivables Realized gains on available-for-sale financial assets Unrealised gains on hedging instruments available-for-sale Reversal of impairment Reversal of impairment of loans and receivables Reversal of impairment of other receivables Total xls The following table shows the total of future minimum lease income under non-cancellable operating leases for each of the following periods. (CZK million) Not later than one year Later than one year and not later than five years Later than five years Total xls 2012 154 388 26 568 2011 95 77 2 174 Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 265 F.18. Other income (CZK million) Gains on foreign currencies Income from tangible assets Income from service and assistance activities and recovery of charges Changes in provision for commitments Other technical income Other income Total 2012 – 1 196 243 148 139 727 2011 1,890 1 271 435 167 98 2,862 xls F.19. Net insurance benefits and claims (CZK million) Non-life net insurance benefits and claims Claims paid Change in technical provisions Of which: Change in the provisions for outstanding claims Of which: Change in other insurance provisions Life net insurance benefits and claims Claims paid Change in technical provisions Of which: Change in the provisions for outstanding claims Of which: Change in the mathematical provisions Of which: Change in the provisions for unit-linked policies and provisions for pension funds Of which: Change in other insurance provisions Total Gross amount 2012 2011 10,994 10,840 Reinsurers’ share 2012 2011 (4,377) (4,152) Net amount 2012 2011 6,617 6,688 10,803 191 129 62 9,884 11,319 (1,435) 21 (3,245) 11,697 (857) (868) 11 9,523 11,879 (2,356) (70) (3,767) (4,066) (311) (300) (11) (400) (422) 22 30 (1) (4,764) 612 615 (3) (395) (426) 31 38 (7) 6,737 (120) (171) 51 9,484 10,897 (1,413) 51 (3,246) 6,933 (245) (253) 8 9,128 11,453 (2,325) (32) (3,774) 1,763 26 20,878 1,472 9 20,363 – (7) (4,777) – – (4,547) 1,763 19 16,101 1,472 9 15,816 xls Life insurance The change in the mathematical provision is influenced primarily by decreased maturities/surrender payments in comparison to 2011. The increase in the unit-linked provision is caused by continuing business product mix aimed at unit-linked products. Non-life insurance The year 2012 was another relatively favourable year to occurrence of calamities and big claims in almost all lines of business except crop insurance. This reason influenced significantly mainly the items Claims paid and Change in the provision for outstanding claims in the Gross amount. The year 2011 was in items Change in the provision for outstanding claims and Change in the IBNR provision influenced by release of provision from the year 2010 (large calamity claims (floods, hails) and large risks claims). F.20. Fee and commission expenses and expenses from financial services activities (CZK million) Fee and commission expenses from asset management activity Fee and commission expenses related to investment contracts Total xls 2012 318 861 1,179 2011 268 313 581 Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 266 F.21. Expenses from other financial instruments and investment properties (CZK million) Interest expense Interest expense on loans, bonds and other payables of which Interest expenses on financial liabilities at amortised cost related to investment contracts Interest expense on deposits received from reinsurers Other expenses Expenses from investment properties Realized losses Realized losses on available-for-sale financial assets Unrealized losses Unrealized losses on hedged instruments Impairment losses Impairment of loans and receivables Impairment of available-for-sale financial assets Impairment of other receivables Total 2012 1,298 1,273 1,216 25 122 122 509 509 43 43 330 18 303 9 2,302 2011 863 863 774 – 47 47 1,468 1,468 5 5 248 26 203 19 2,631 xls Expenses arising from investment property that generated rental income amounted to CZK 44 million (2011 CZK 42 million) consists mainly of energy, repairs and other services. F.22. Acquisition and administration costs Non – life segment (CZK million) 2012 2011 Net acquisition costs and other commissions1,788 1,764 Gross acquisition costs and other commissions 4,125 4,079 Change of deferred acquisition costs (377) (275) Received reinsurance commissions (1,960) (2,040) Investment management expenses 35 43 Other administration costs 1,149 1,218 Total 2,972 3,025 Life – segment 2012 2011 2,683 2,412 3,012 2,721 – – (329) (309) 242 247 1,216 1,242 4,141 3,901 Financial segment 2012 2011 – – – – – – – – 6 7 97 84 103 91 Total 2012 4,471 7,137 (377) (2,289) 283 2,462 7,216 2011 4,176 6,800 (275) (2,349) 297 2,544 7,017 xls Other administration costs consist mainly of wages and salaries, building and offices rentals, and IT expenses. The following table shows the total of future minimum lease payments under non-cancellable operating leases for each of the following periods. (CZK million) Not later than one year Later than one year and not later than five years Later than five years Total xls 2012 382 1,288 170 1,840 2011 382 1,329 404 2,115 Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 267 F.23. Other expenses (CZK million) Amortisation of intangible assets Impairment of DAC Depreciation of tangible assets Expenses from tangible assets Losses on foreign currencies Restructuring charges and allocation to other provisions Expenses from service and assistance activities and charges incurred on behalf of third parties Other technical expenses Other charges Total 2012 455 148 132 7 931 3 373 220 132 2,401 2011 463 – 137 2 – 6 329 175 248 1,360 2012 1,556 1,497 59 15 15 – (673) (673) – 898 2011 851 801 50 17 17 – (133) (133) – 735 xls F.24. Income taxes (CZK million) Current income taxes Czech Republic Other countries Income taxes related to previous period Czech Republic Other countries Deferred income taxes Czech Republic Other countries Total xls The table below shows the reconciliation between an expected and effective tax rate, which is based on 19% tax rate applicable in the Czech Republic. (CZK million) Expected income tax rate Earnings before taxes Expected income tax expense (benefit) Effect of foreign tax rate differential Effect of special (lower) tax rate Tax exempt income and other tax decreasing items Tax non-deductible expenses and other tax increasing items Effect of tax losses Other (local) income taxes Foreign WHT not recoverable Income taxes for prior years Tax relief Other Tax expense Effective tax rate xls 2012 19,0% 4,603 875 (4) (71) (268) 318 3 – 4 15 (1) 28 898 19.5% 2011 19.0% 3,856 733 – 13 (468) 340 68 – 10 16 – 23 735 19.1% Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 268 The tax authorities of the territories in which group entities operate may at any time inspect the books and records of group entities within a maximum period of 3 to 10 years depending on the tax jurisdiction subsequent to the reported tax year, and may impose additional tax assessments and penalties. The Group's management is not aware of any circumstances which may give rise to a potential material liability in this respect. F.24.1. Deferred tax (CZK million) Intangible assets Land and buildings Loans Financial assets held-to-maturity Financial assets available-for-sale Financial assets at fair value through profit and loss Deferred acquisition costs Insurance provisions Deferred tax asset / liability with impact on equity Other Total deferred tax asset/liability before set off Set off of tax Net deferred tax asset/liability Deferred tax assets 31.12.2012 31.12.2011 – – 10 8 87 87 – – 564 1 – – 9 7 10 9 13 7 36 52 729 171 (682) – 47 171 Deferred tax liabilities 31.12.2012 31.12.2011 (121) (88) (3) (5) – – (1) (1) – (1) (7) (5) – – – – (828) (41) (25) (23) (985) (164) 682 – (303) (164) xls In accordance with the accounting method, the amount of deferred tax provided is based on the expected manner of realisation or settlement of the carrying amount of assets and liabilities, using tax rates enacted or substantially enacted as at the end of the reporting period which, for the year 2013 and the following years, is 19% (2012: 19%). (CZK million) Balance as at 1 January Deferred income tax for the period Deferred tax recognised directly in equity Total deffered tax income for the period Business combination Currency translation differences Balance as at 31 December Net deferred tax asset/liability 2012 2011 7 (82) 673 133 (936) (44) (263) 89 0 0 1 7 (256) 7 xls The Group did not recognise a deferred tax asset of CZK 238 million (2011: CZK 306 million) from deductible temporary differences (unused tax losses) since their realisation is not considered probable. Tax losses and tax credits, for which no deferred tax was recognised, are presented in the following table: (CZK million) Expire in 1 year Expire between 1 and 3 years Expire between 3 and 5 years Total xls Not recognized temporary differences 31.12.2012 31.12.2011 142 145 2,675 3,434 1,772 2,525 4,589 6,104 Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 269 F.25. Information on employees Managers Employees Sales attendants Others Total 31.12.2012 440 3,433 722 1 4,596 31.12.2011 455 3,170 747 3 4,375 31.12.2012 2,088 645 443 35 24 2,768 31.12.2011 2,095 687 425 38 22 2,820 xls (CZK million) Wages and salaries Compulsory social security contributions Of which State-defined contribution pension plan Others Of which Contribution to private pension funds Total xls Staff costs are reported in the sections Acquisition costs, Insurance Benefits and Claims and Administrative expenses. Other expenses include the costs of the Group’s health and social programmes (e.g. health programme for managers, medical checkup for employees and social benefits). F.26. Hedge accounting F.26.1. Fair value hedge F.26.1.1. Foreign currency risk hedging Starting 1 October 2008, hedge accounting is applied by the Group to foreign currency risks (FX risk). The Group applies fair value hedge. The functional currency of the Group and the currency of its liabilities is CZK. However, in the investment portfolios, there are also instruments denominated in foreign currencies. According to the Group’s general policy, all these instruments are dynamically hedged into CZK via FX derivatives. Foreign currency hedging is in place for all foreign currency investments, i.e. bonds, investment fund units, equities, etc. in order to fully hedge the implied FX risk. The process is in place which guarantees the high efficiency of the hedging. The FX difference on all financial assets and derivatives, except for equities classified in the available-for-sale portfolio, are reported in profit or loss according to IFRS rules. FX revaluation on AFS equities is within the hedge accounting reported in profit or loss either as other income – gains on foreign currency or other expenses – losses on foreign currency. Hedged items Hedge accounting is applied to financial assets – defined as all non-derivative financial assets denominated or exposed in foreign currencies (i.e. all bonds, equities, investment fund units, term deposits and current bank accounts denominated in EUR, USD and other currencies) except for: a) financial assets backing unit-linked products; b) other particular exclusions predefined by the investment management strategy. Hedged items include financial assets classified in the available-for-sale category, fair value through profit or loss, other investments and cash and cash equivalents. The hedged items do not include financial liabilities. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 270 Hedging instruments Hedging instruments are defined as all FX derivatives, except for cross-currency swaps. Assets according to this definition can be clearly identified at any time. As at 31 December, hedged items and hedging instruments were as follows: (CZK million) Equities, bonds, investment funds units Term deposits and current bank accounts Derivatives Hedging effectiveness xls (CZK million) Equities, bonds, investment funds units Term deposits and current bank accounts Derivatives Hedging effectiveness Fair value as at 31.12.2012 24,348 183 174 FX gain/loss for the period from 1.1. to 31.12.2012 (916) 16 976 108% Fair value as at 31.12.2011 25,596 22 (707) FX gain/loss for the period from 1.1. to 31.12.2011 1,084 (36) (1,169) 112% xls F.26.1.2. Interest rate risk hedging Starting 1 July 2011 the hedge accounting has been applied to derivatives hedging an interest rate exposure of interest-bearing financial assets. The Group uses fair value hedging. The Group has implemented a risk management strategy for interest rate risk. The objective of the investment and hedging strategy is to manage the overall interest rate risk position on a continuous basis. The Group achieves this objective by a dynamic strategy. Change in the fair value of interest rated derivatives and FVTPL interest-bearing financial assets is reported in the profit or loss account according to IFRS rules. Change in the fair value of AFS interest-bearing financial assets attributable to the interest rate risk is within the hedge accounting reported in the profit or loss account either as other income from financial instruments and other investments or other expenses for financial instruments and other investments. Hedged items The Group designates as the hedged item a group of fixed income instruments. Hedged items include financial assets classified in the available-for-sale category and fair value to profit or loss category. The hedged items do not include financial liabilities. Hedging instruments Hedging instruments are defined as a group of interest rate derivatives. The derivatives are designated as hedging instruments in its entirety. Assets and derivatives according to this definition can be clearly identified at any time. As at 31 December hedged items and hedging instruments were as follows: (CZK million) Fixed income instruments Derivatives Hedging effectiveness xls (CZK million) Fixed income instruments Derivatives Hedging effectiveness xls Fair value as at 31.12.2012 17,309 (1,412) FX gain/loss for the period from 1.1. to 31.12.2012 451 (520) 115% Fair value as at 31.12.2011 18,547 (1,064) FX gain/loss for the period from 1.1. to 31.12.2011 613 (650) 106% Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 271 F.26.2. Cash flow hedge F.26.2.1. Foreign currency risk hedging Starting 1 June 2010, a cash-flow hedge has been applied by the Group to foreign currency risks (FX risk). The hedge accounting is applied selectively for individual subsidiaries; as at 31 December 2012 the cash-flow hedge has only been applied by City Empiria. As a result of its real estate rent operations, most of the City Empiria’s transactions are denominated in foreign currencies. In terms of the Group’s overall currency risk management strategy, this company minimises its exposure to changes in the cash flows from the rental contracts by entering into loans denominated in foreign currencies. Hedged items The hedged items are expected payments (cash inflows) in EUR from lease contracts concluded in EUR. During the validity period of current existing rental contracts the cash inflows are constituted by payments related to these contracts. As the Company intends to continue entering into lease contracts denominated in EUR, the expected future lease contracts that will be entered into after the existing contracts have expired are also presented as a hedged item. The future lease payments are modelled over the depreciation period of the building. Hedging instrument The Company hedges the receivables by foreign currency loans received and used for construction and operation of the real estate owned by the company. The loan is being prolonged. In the case that the loan is not prolonged, the company expects to get a new loan in the same currency that will be used to repay the current loan. This assumption is based on the fact that rental contracts denominated in EUR will be a sufficient guarantee for receiving a new loan in EUR. Prospective effectiveness test (CZK million) Loan balance – actual Loan balance – theoretical The amount of the loan used as hedging instrument PV of lease payments PV od hedged lease payments Change in value of the hedging item Change in value of the hedged item Ratio of rent payments to hedging item Is the hedging prospectively effective? 31.12.2011 1,024 1,060 1,024 1,070 1,024 (61) 61 100% Yes 30.6.2012 1,007 1,030 1,007 1,040 1,007 (11) 11 100% Yes 31.12.2012 977 987 977 997 977 (10) 10 100% Yes xls The retrospective effectiveness is measured as the ratio of payments that are expected by the model to be obtained and rent income that is actually obtained. The company has to obtain at least the expected amount of rent payments in order for the hedging to be effective. (CZK million) Cumulative values Value of modelled CF from rent Received rent volume Received rent volume – cumulative Is the hedging retrospectively effective? xls 31.12.2011 30.6.2012 31.12.2012 171 75 257 Yes 225 66 312 Yes 273 65 370 Yes Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 272 F.26.2.2. Interest rate risk hedging Starting 17 October 2011, cash-flow hedge has been applied by the Group to the interest rate risk (IR risk). The hedge accounting is applied only by Group subsidiary CITY EMPIRIA (further referred as to “the Company” in this section). The Company hedges itself against the interest rate risk by entering into interest rate swap, to pay interest at a fixed interest rate and to receive interest at a variable interest rate. The Company hedges interest payments from the loan (commencing interest period starting 17 October 2011 until 30 September 2015) with interest rate of 3M EURIBOR. The Company does not hedge the margin over this interest rate, because it is not the subject to interest rate risk. Hedging instrument The Company entered into the interest rate swap, which the company designates as hedging instrument as at 17 October 2011. Hedged items The hedged items are interest payments resulting from the loan drawn. The measurement of the retrospective hedge effectiveness is based on comparison of the cumulative changes in the fair value of the hedging instrument and cumulative changes in the fair value of the hypothetical derivative instrument that represents the hedged item. (CZK million) Hedging item – IR swap Hedged item – hypothetic derivative (loan) Effectiveness test Fair value at inception at 17.10.2011 (4) 4 Fair value as at 31.12.2012 (39) 39 Gain/loss for the period from 1.1. to 31.12.2012 (35) 35 100% Fair Value at inception at 17.10.2011 (4) 4 Fair value as at 31.12.2011 (15) 15 Gain/loss for the period from 1.1. to 31.12.2011 (12) 12 100% 2012 3,693 3,693 40,000 2011 3,110 3,110 40,000 92 92 78 78 xls (CZK million) Hedging item – IR swap Hedged item – hypothetic derivative (loan) Effectiveness test xls F.27. Earnings per share The next table shows the earnings per share: Profit from continuing operations (CZK million) Result of the period Weighted average number of ordinary shares outstanding (pcs) Earnings per share From continuing operations (CZK thousands) Total xls The earnings per share figure is calculated by dividing the result of the period by the weighted average number of ordinary shares outstanding. There were no share transactions, changes in the number of shares or any instruments issued which could cause the dilution of shares in 2012 and 2011. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 273 F.28. Off-balance sheet items F.28.1. Commitments As at 31 December 2012 the Group had no significant contractual commitments other than contractual leasing payments showed in Note F.22. F.28.2. Other contingencies F.28.2.1. Legal As at the release date of the financial statements, there were 4 cases pending concerning the decision of the general meeting of the Group in 2005 approving a squeeze-out of minority shareholders. Based on legal analyses carried out by external legal counsel, management of the Group believes that none of these cases gives rise to any contingent future liabilities for the Group. F.28.2.2. Participation in nuclear pool As a member of the Czech Nuclear Pool, the Parent Company is jointly and severally liable for the obligations of the pool. This means that, in the event that one or more of the other members are unable to meet their obligations to the pool, the Parent Company would take over the uncovered part of this liability, pro-rata to its own net retention used for the contracts in question. The management does not consider the risk of another member being unable to meet its obligations to the pool to be material to the financial position of the Group. The potential liability of the Group for any given insured risk is contractually capped at twice the Company’s net retention for that risk. The subscribed net retention is as follows: (CZK million) Liability Fire, lightning, explosion, aircraft (“FLEXA”) and break down of operations Transportation risk Technical insurance and breakdown of operations Total 31.12.2012 166 576 115 288 1,145 31.12.2011 166 576 115 288 1,145 xls F.28.2.3. Membership in the Czech Insurance Bureau As a member of the Czech Insurance Bureau (“the Bureau”) related to MTPL insurance, the Group is committed to guarantee the MTPL liabilities of the Bureau. For this purpose, the Group makes contributions to the guarantee fund of the Bureau based on the calculations of the Bureau (see F.10.). In the event of a fellow member of the Bureau being unable to meet its liabilities arising from MTPL due to insolvency, the Group may be required to make additional contributions to the guarantee fund. The management does not believe the risk of this occurring to be material to the financial position of the Group. Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 274 F.29. Related parties This chapter contains information about all important transactions with related parties excluding those which are described in other parts of the notes. F.29.1. Identity of related parties As at 31 December 2012, CZI Holdings N.V. is the sole shareholder of the Company. The ultimate parent company is Assicurazioni Generali S.p.A. The Group is related to its parent companies which is CZI Holdings N.V., Assicurazioni Generali S.p.A. and to companies controlled by them. The key management personnel are those persons having authority and responsibility for planning, directing and controlling the activities of the Group, directly or indirectly. The key management personnel of the Group and its parent, their close family members and other parties which are controlled, jointly controlled or significantly influenced by such individuals and entities in which such individuals hold significant voting power are also considered related parties. Key management personnel of the Group comprise the members of the Board of Directors and the Supervisory Board. In considering each possible related party relationship, attention is directed to the substance of the relationship and not merely the legal form. F.29.2. Transactions with key management personnel of the Group For the year ended 31 December 2012 (CZK million) Short-term benefits provided by the Group State-defined contribution pension plan Board of Directors Related to the Related to board membership employment contract 1 62 – 1 Supervisory Board Related to the Related to board employment membership contract 2 2 – – Board of Directors Related to the Related to board membership employment contract 5 28 – 1 Supervisory Board Related to the Related to board employment membership contract 1 – – – xls For the year ended 31 December 2011 (CZK million) Short-term benefits provided by the Group State-defined contribution pension plan xls Short-term employee benefits include wages, salaries and social security contributions, allowances provided for membership in the statutory bodies, bonuses and non-monetary benefits such as medical care and cars. There were no other post-employment benefits, other long-term benefits or termination benefits paid to the key management personnel of the Group in 2012 and 2011. As at 31 December 2012 and 31 December 2011, the members of the statutory bodies held no shares of the Group. F.29.3. Related party transactions The Group had no material transactions or outstanding balances with the ultimate parent company Generali in either in 2012 or in 2011. The dividend declared and paid to the sole shareholder is disclosed in the note F.9.1. The other related parties fall into the following groups: – Group 1 – CZI Holdings, N.V., the Company’s shareholder – Group 2 – Entities in the Generali Group – Group 3 – other related parties (primarily entities from PPF Group N.V., indirect 49% shareholder of the Company) Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 275 31.12.2012 (CZK million) Receivables from insurance and reinsurance business Reinsurance assets Other financial assets Other assets Total assets Payables from insurance and reinsurance business Technical provisions Other financial liabilities Other liabilities Total liabilities Notes i. ii. iii. iv. Group 1 – – – – – – – – – – Group 2 1,126 8,298 – 38 9,462 4,731 161 85 50 5,027 Group 3 – – 6,068 43 6,111 4 – 28 44 76 Notes: i. The balances with companies in Group 2 comprise especially receivables from reinsurance from GP Reinsurance EAD, Bulgaria (GP RE) in the amount of CZK 1,068 million. ii. The balances with companies in Group 2 comprise technical provisions ceded to GP RE in the amount of CZK 8,213 million. iii. The balances with companies in Group 3 include bonds issued by Home Credit Group companies in the amount of CZK 3,552 million and bank deposits with PPF banka a.s. in the amount of CZK 1,981 million, bonds issued by Energetický a prumyslový holding, a.s. for CZK 203 million, bonds issued by EP Energy a.s. for CZK 234 million. iv. The balances with companies in the Group 2 comprise liabilities from reinsurance to GP RE in the amount of CZK 4,678 million. xls 31.12.2011 (CZK million) Receivables from insurance and reinsurance business Reinsurance assets Other financial assets Other assets Total assets Payables from insurance and reinsurance business Technical provisions Other financial liabilities Notes i. ii. iii. iv. Other liabilities Total liabilities Group 1 – – – – – – – – Group 2 1,215 8,231 – 36 9,482 3,427 84 – Group 3 – – 8,716 65 8,781 3 – 106 – – 41 3,552 62 171 Notes: i. The balances with companies in Group 2 comprise especially receivables from reinsurance from GP Reinsurance EAD, Bulgaria (GP RE) in the amount of CZK 1,155 million. ii. The balances with companies in Group 2 comprise technical provisions ceded to GP RE in the amount of CZK 8,140 million. iii. The balances with companies in Group 3 include bonds issued by Home Credit Group companies in the amount of CZK 3,211 million and bank deposits with PPF banka a.s. in the amount of CZK 1,302 million and receivables from repurchase agreements CZK 893 million with PPF banka a.s. iv. The balances with companies in the Group 2 comprise liabilities from reinsurance to GP RE in the amount of CZK 3,378 million. xls 2012 (CZK million) Income from insurance and reinsurance business Income from financial activities Other income Total income Expenses from insurance and reinsurance business Expenses from financial activities Other expenses Total expenses Notes i. ii. iii. Group 1 – – – – – – – – Group 2 6,410 18 42 6,470 (9,691) (236) (144) (10,071) Group 3 47 406 37 490 (0) (95) (149) (244) Notes: i. The balances in Group 2 include transactions from reinsurance with GP RE in the amount of CZK 6,234 million (commissions and claims paid by GP RE). ii. Group 3 includes the income related to interest of the bonds issued by Home Credit Group companies and Nomos Bank in the amount of CZK 303 million. iii. The balances in Group 2 include ceded earned premium to GP RE in the amount of CZK 9,402 million. xls Annual Report 2012 20 – Consolidated Financial Statements for the year ended 31 December 2012 276 2011 (CZK million) Income from insurance and reinsurance business Income from financial activities Other income Total income Expenses from insurance and reinsurance business Expenses from financial activities Other expenses Total expenses Notes i. ii. iii. Group 1 – 25 – 25 – – – – Group 2 6,775 2 52 6,829 (9,719) (245) (199) (10,163) Group 3 125 611 42 778 (1) (208) (402) (611) Notes: i. The balances in Group 2 include transactions from reinsurance with GP RE in the amount of CZK 6,485 million (commissions and claims paid by GP RE). ii. Group 3 includes the income related to interest of the bonds issued by Home Credit Group companies and Nomos Bank in the amount of CZK 409 million. iii. The balances in Group 2 include ceded earned premium to GP RE in the amount of CZK 9,719 million. xls F.30. Audit fees The audit fees for 2012 were CZK 24 million (2011: CZK 23 million). No other services were provided. G. Subsequent Events On 8 January 2013 Generali and PPF Group announced that they have agreed on the conditions for transferring full ownership and management control of GPH to Generali. An integral part of the agreement is to sell to PPF Group its insurance operations in Russia, Ukraine, Belarus and Kazakhstan. This involves three subsidiaries of the Group: Generali Foreign Insurance Company Inc., JSC “Generali Life” and Finansovyj servis o.o.o. Annual Report 2012 21 – Report on Relations among Related Parties in the Accounting Period 2012 277 Report on Relations among Related Parties in the Accounting Period 2012 Company Česká pojišťovna a.s., incorporated in the Commercial Register maintained by the Municipal Court in Prague, Part B, insert 1464 on May 1, 1992 as a joint-stock company (ID number 45272956) with registered office at Prague 1, Spálená 75/16, postcode 11304 (the “Company”), is obligated to compile, for the accounting period 2012, a so-called “Report on Relations Among Related Parties” pursuant to Section 66a(9) of Act No. 513/1991 Sb. (the Commercial Code), as amended. As at December 31, 2012 the Company’s sole shareholder was CZI Holdings N.V. with its registered office at Herengracht 516, 1017 CC Amsterdam, Kingdom of the Netherlands (the controlling entity). The information in the financial statements of Česká pojišťovna a.s. is included in the consolidated financial statements of Generali PPF Holding B.V., Kingdom of the Netherlands and Assicurazioni Generali S.p.A., Italy, which is the final controlling company. Description of relations between the Company and so-called related parties During the accounting period 2012, the Company entered into the following contracts with related parties: • With Assicurazioni Generali S.p.A. registered office: Piazza Duca degli Abruzzi 2, I -34132 Trieste, entered into reinsurance contracts. • With CZI Holdings N.V. registered office: Amsterdam, Tower B, Stravinskylaan 933, 1077 XX, Netherlands, entered into a sale of shares of CP Strategic Investments B.V agreement. • With Česká pojišťovna ZDRAVÍ a.s. registered office: Na Pankráci 1720/123, Praha 4, the following: – rent agreement, – frame agreements on cost sharing, – insurance contracts, – amendment to the agreement on cost sharing of financial assets administration, – amendment to the agreement to obligations arising from the participation in the Group, – amendments to the business cooperation agreement. • With ČP ASISTENCE s.r.o. registered office: Praha 4, Na Pankráci 1658/121, PSČ 140 21, the following: – agreement to provide services of provider of telephone calls, – frame agreements on cost sharing, – agreement on sale of computer equipment, – rent agreements, – agreement on cooperation in the provision assistance services, – agreement on cooperation in insurance of medical expenses, – insurance contracts, – implementation agreement on cost sharing of IT and non-IT technologies and relating operational expenditures. Annual Report 2012 21 – Report on Relations among Related Parties in the Accounting Period 2012 • With ČP DIRECT, a.s. registered office: Praha 4, Na Pankráci 1658/121, PSČ 140 21, the following: – contract to provide rights to use the software, – frame agreement on cost sharing. • With ČP INVEST investiční společnost, a.s. registered office: Praha 4, Na Pankráci 1658/121, PSČ 140 21, the following: – agreement for the loyalty bonus, – amendment to implementation agreement on cost sharing of IT technologies, – frame agreement on cost sharing, – insurance contracts. • With Generali Development s.r.o. registered office: Praha 1, Ovocný trh 580/2, PSČ 111 00, entered into amendments to implementation agreement on cost sharing of IT technologies. • With Generali Insurance AD registered office: Nikola Gabrovski Blvd. 79, city of Sofia, entered into reinsurance contracts. • With Generali Penzijní fond a.s. registered office: Praha 2, Bělehradská 132, PSČ 120 84, entered into an amendment to the agreement to obligations arising from the participation in the Group. • With Generali Pojišťovna a.s. registered office: Praha 2, Bělehradská 132, PSČ 120 84, the following: – rent agreements and amendments to the rent agreement, – insurance contracts, – reinsurance contracts, – coinsurance contract, – implementation agreement on cost sharing of IT and non-IT technologies, – contract to provide rights to use the software, – amendment to the agreement on cost sharing of financial assets administration. • With Generali PPF Asset Management a.s. registered office: Evropská 2690/17, entered into insurance contracts. 278 Annual Report 2012 21 – Report on Relations among Related Parties in the Accounting Period 2012 279 • With Generali PPF Services a.s. registered office: Praha 4, Na Pankráci 1720/123, PSČ 140 00, the following: – agreements on sale of computer equipment, – rent agreements and amendments to the rent agreement, – insurance contracts, – frame agreement on cost sharing, – amendments to the frame agreement on rules on outsourcing, – agreement on marketing cooperation, – agreement on non-exclusive sales representation. • With Generali Slovensko poisťovňa a.s. registered office: Lamacská cesta 3/A, 824 79 Bratislava, entered into reinsurance contracts. • With Generali Towarzystwo Ubezpieczeń S.A. registered office: ul. Postępu 15B, 02-676 Warszawa, Poland, entered into reinsurance contracts. • With Generali-Providencia Biztosító Zrt. registered office: 1066 Budapest, Teréz krt. 42-44., entered into a reinsurance contract. • With GP Reinsurance EAD registered office: 68 Knyaz Al. Dondukov Blvd., city of Sofia, entered into reinsurance contracts. • With Generali PPF General Insurance LLC registered office: 4, 4th Lesnoy Lane, entered into reinsurance contracts. • With Nadace České pojišťovny registered office: Praha 4, Na Pankráci 1658/121, PSČ 140 21, entered into a frame agreement on cost sharing. • With Penzijní fond České pojišťovny, a.s. registered office: Praha 1, Truhlářská 1106/9, PSČ 110 00, the following: – rent agreements and amendment to rent agreement, – frame agreements on cost sharing, – mandate agreement on mutual support pension savings, – implementation agreement on cost sharing of IT and non-IT technologies, – agreements on the assignment of rights and assumption of liabilities from rent agreement, – agreement on sales representation, – agreement on further cooperation between the company, Česká pojišťovna and exclusive insurance agents, – insurance contracts, – amendment to the frame agreement on mediation, use of business network and other cooperation, – advertising marketing campaign agreement. Annual Report 2012 21 – Report on Relations among Related Parties in the Accounting Period 2012 280 • With REFICOR s.r.o. registered office: Praha 4, Na Pankráci 1658/121, PSČ 140 21, the following: – frame agreement on cost sharing, – agreement on providing services. • With Generali PPF Holding B.V. registered office: Praha 6, Evropská 2690/17, the following: – amendment to the agreement to provide services, – agreement to provide paid leave and compensation wages of granted leave. • With SC Generali Romania Asigurare Reasigurare SA registered office: B-dul Primaverii nr. 29, Sector 1, entered into an assistance of Motor Vehicle Third Party Liability claims, according to Internal Regulations. All of the above contracts were entered into under arm’s length terms. Provision of an interest free loan to a subsidiary is in this case also considered to be an arm’s length transaction. Arm’s length terms apply to all performance and consideration provided and received under the above disclosed contracts and contracts signed in previous periods, reported in previous Reports on Relations and still valid in the current accounting period, and none of the contracts caused any harm to the Company. No measures or other legal acts were taken by the Company in the current accounting period in the interest or at the instigation of any related parties. The statutory body hereby declares that this report was compiled with due care and that the information contained herein is accurate and complete. Prague, 29 March 2013 Pavel Řehák, MBA Milan Beneš General director Member of the Board of Directors Česká pojišťovna a.s. Registered office: Spálená 75/16, 113 04 Praha 1 Head office: Na Pankráci 123, 140 21 Praha 4 Telephone: +420 224 051 111 Fax: +420 224 052 200 E-mail: klient@cpoj.cz Internet: www.ceskapojistovna.cz Bank: Komerční banka, a.s., account number: 17433-021/0100 The texts used on the pages of illustrations in the Česká pojišťovna a.s. annual report for 2012 were taken from the following sources: MARVAN, Miroslav. ČESKÁ STÁTNÍ POJIŠŤOVNA. Dějiny pojišťovnictví v Československu: 1. díl – Dějiny pojišťovnictví v Československu do roku 1918 [Title in translation: ČESKÁ STÁTNÍ POJIŠŤOVNA. The History of Insurance in Czechoslovakia: Part 1 – The History of Insurance in Czechoslovakia up to 1918]. First edition. Prague: Novinář, 1989. MARVAN, Miroslav and CHALUPECKÝ, Josef. ČESKÁ POJIŠŤOVNA A.S. Dějiny pojišťovnictví v Československu: 2. díl – Dějiny pojišťovnictví v Československu (1918–1945) [Title in translation: ČESKÁ POJIŠŤOVNA A.S. The History of Insurance in Czechoslovakia: Part 2 – The History of Insurance in Czechoslovakia (1918–1945)]. First edition. Bratislava: ALFA KONTI, 1993. ISBN 80-887739-01-2. MARVAN, Miroslav and CHALUPECKÝ, Josef. ČESKÁ POJIŠŤOVNA A.S. Dějiny pojišťovnictví v Československu: 3. díl – Dějiny pojišťovnictví v Československu (1945-1992) [Title in translation: ČESKÁ POJIŠŤOVNA A.S. The History of Insurance in Czechoslovakia: Part 3 – The History of Insurance in Czechoslovakia (1945–1992)]. First edition. Prague: GSW, 1997. ISBN 80-238-8592-8. MARVAN, Miroslav and CHALUPECKÝ, Josef. ČESKÁ POJIŠŤOVNA A.S. Historie pojišťovnictví v dokumentech [Title in translation: ČESKÁ POJIŠŤOVNA A.S. The History of Insurance in Documents]. First edition. Prague: Hermes, 1995. ISBN 80-901867-1-8. MARVAN, Miroslav and CHALUPECKÝ, Josef. ČESKÁ POJIŠŤOVNA A.S. Pojišťovna sedmi pokolení [Title in translation: ČESKÁ POJIŠŤOVNA A.S. Seven Generations of an Insurance Company]. First edition. Prague: GSW, 1997. MŽYKOVÁ, Marie. ČESKÁ POJIŠŤOVNA A.S. Zapomenutá díla [Title in translation: ČESKÁ POJIŠŤOVNA A.S. Forgotten Works]. First edition. Prague: REAG, 1992. ISBN 80-900714-0-6. MARVAN, Miroslav and CHALUPECKÝ, Josef. ČESKÁ POJIŠŤOVNA A.S. 170 let českého pojišťovnictví [Title in translation: ČESKÁ POJIŠŤOVNA A.S. 170 Years of Czech Insurance]. First edition. Prague: GSW, 1997. Period photographs, documents, illustrations, etc., are from the archives of Česká Pojišťovna and Národní filmový archiv. Consulting, design and production: © B.I.G. Prague, 2013 1864 1827 1920 Approval of the articles of association of “Císařsko královský privilegovaný český společný náhradu škody ohněm svedené pojišťující ústav” (“Imperial-Royal Privileged Bohemian Joint Fire Damage Insurance Institute”), subsequently renamed První česká vzájemná pojišťovna (First Czech Mutual Insurance Company). Automobile traffic expanded rapidly in the 1920s. První česká vzájemná pojišťovna had the foresight to include this type of insurance in its portfolio in the very early days of motoring in the Czech Republic, offering coverage of self-propelled machines as of 1909. 1881 1941 The company introduces fire coverage for movable property. The company is faced with the largest insured event in the 19th century following a fire at the National Theatre. První česká vzájemná pojišťovna pays indemnity of 297,869 Guldens (for the sake of perspective, a men’s suit cost about 14 Guldens and a mason’s weekly wage was around 35 Guldens). Despite the unfavourable war period, První česká vzájemná pojišťovna boasts 16 valid insurance contracts passed down the generations of the same families for a hundred or more years. 1991 Private insurance companies enter the Czechoslovak insurance market and a competitive environment is formed. 1977 At a show of promotional films, the absolute winner chosen by the jury and the audience is Česká státní pojišťovna’s “The Driver and the Pedestrian”. 1953 1999 Československá pojišťovna is renamed Státní pojišťovna, subsequently an insurance and reinsurance company. The Česká pojišťovna general meeting approves a strategic plan to create a holding structure for the Česká pojišťovna a.s. Group.