It - William Burk
Transcription
It - William Burk
PURVEYOR OF DIGITAL IDEA S Who is WILLIAMBURK? William Burk is a full-service digital marketing company specializing in building brands via the digital channel. Our story is unique as we combine decades of traditional advertising experience with creative, non-linear new media technology. We create dynamic, database driven assets, which we refer to as ‘digital milk.’ Delivered fresh, on time, daily. Digital milk can can a website, online campaign, application, widget, video, social network, mobile device, branding campaign or something we have yet to invent. No, really, who is WILLIAMBURK? P U RV E YO R O F D I G I TA L I D E A S William Burk was a pioneer in social media and marketing. Born in 1906 in St. Louis, Missouri, he started his career as a milkman for the Pevely Dairy Company where he manned a horse-drawn carriage. When the internal combustion engine replaced the horse, his philosophy remained the same: hand-deliver a quality product daily and turn each and every customer into a brand ambassador. Housewives weren’t forced to talk to Bill, they looked forward to it, anticipating his delivery and talking about him hours after he had gone. On record William Burk has two children and seven grandchildren (one of whom is company founder, Scott Davis), however the actual number has been disputed over the years. Over the past 100 years, the delivery mechanism may have changed from the horse to the internet, but traditional marketing concepts remain the same. Fig. 1.A WILLIAMBURK WILLIAMBURK 1 The Work. The following examples represent the digital branding efforts of WILLIAMBURK and the development team at Cowboy International. WILLIAMBURK A 2 The Challenge The Positioning The Tactics We reinvented and relaunched the Disaboom.com brand and product strategy, while helping transform Disaboom.com from a non-dynamic web site to a fully functional 2.0 social network community focusing on three distinct target groups: disabled baby boomers, college age and caregiver community. The tagline created for Disaboom, “Live Forward,” leveraged our communications strategy which challenged the stereotype or label associated with the millions touched by disability. We successfully developed a new platform, a category owner that engaged and had significant benefits for the 14-65-m/f target. We established Disaboom 2.0 as a community with three distinct parts, health, living and community, to appeal to these broad user groups. We also drafted and deployed a product channel strategy within key sections such as entertainment, living and media, allowing the client to truly realize their advertising potential. The Results After Disaboom’s January 20th site launch, member sign-ups soared. This case study is ongoing. WILLIAMBURK 3 Website Design We drafted and deployed a product channel strategy within key sections such as health, living and community, allowing Disaboom to truly realize their advertising potential. WILLIAMBURK 4 Banner Campaign + content strategy Connect with Angela within a Group “Ask” Banners: For the Beta launch of Disaboom.com, we created a series of rich media banners featuring provocative questions. Video trailers provided the tease to the answers. Many networks rejected the ads for having frank, real life conversations about sexuality and other provocative topics. This ultimately created a great public relations opportunity within the disability community. Landing Page: Full-length interviews answered the banner questions. Read Angela’s article on sexuality and disability WILLIAMBURK 5 Banner Campaign (Continued) Rich media banner ad: “Ricardo” Rich media banner ad: “John S” Rich media banner ad: “Kelly” Landing Page Landing Page Landing Page WILLIAMBURK 6 Josh Blue Site Launch Campaign Connecting with 58,000 of Josh Blue’s fans on his MySpace page. After successfully introducing the ‘Asks’ campaign, we hooked up with Last Comic Standing champ, Josh Blue, to help launch Disaboom 2.0. Josh, who lives with Cerebral Palsy, was the perfect fit to help Disaboom disable stereotypes. We filmed his comic set, introduced Disaboom to 58,000 fans on his Myspace page, set up his membership profile and leveraged him in a variety of banner ads. Banner Campaign + Landing Page directing traffic to separate site channels. WILLIAMBURK 7 Site Launch TV Disaboom TV, ‘Angela’ :30 sec Disaboom TV, ‘John’ :30 sec To further challenge stereotypes and show the faces of disability. “Live Forward” spots were created while filming the longer format video. John Register was training for the Olympic track team when adversity struck, forcing him to make a difficult decision to amputate his leg. Angela Rockwood Nguyen was a model and actress before a tragic auto accident changed her life. The spots were directed by Stephen Vidano. WILLIAMBURK 8 The Challenge How do you cut through the dense digital fog of mobile media content providers to help launch a business to business company into the consumer world? Zingy is the third largest player in this space, offering content such as ring tones, wallpapers, games and applications to a 14-22 year old target audience. The two major objectives: • Drive customer acquisition and retention through 57-777 call to action and www.zingy.com. • Develop a brand idea that differentiated Zingy from the competition and created the foundation for a lifelong brand/ consumer relationship. The Barriers The Process The Positioning Not only was the market crowded with major players such as Jamster, but Zingy had the added challenge of living in the direct response category. How do you build a brand while pushing massive content? We tackled this problem by creating a campaign that progressively added content over time while developing a strong brand message via a direct response mechanism. Although Zingy already had a functional website, it was merely an online catalogue of content and lacked a thorough brand personality. The interactive and advertising teams worked sideby-side from the very beginning to ensure a cohesive brand look and functionality. The interactive advertising and branding concepts were also created during this time period. From the start, we worked with Zingy to differentiate their brand and plant a flag in the ground for their future in the mobile media space. We understood that the quality of the content set them apart from their competitors and the ‘premium’ tonality of the ads had to erase a lot of baggage within the category. The “Get DFRNT” tagline did just that. Positioning statement: You know that one thing that everybody has? The most popular thing on the block? That thing that reminds people of something they’ve heard or seen or experienced before? Now, imagine the exact opposite of that. Zingy.com Get Dfrnt. WILLIAMBURK 9 Web Design + Relaunch Customer Acquisition Page Homepage Design Exclusive Content Promos (Flash Animation) WILLIAMBURK 10 Print Ads and Outdoor Teen female audience segmentation Urban male audience segmentation Surburban Male audience segmentation Mallscapes (Outdoor) WILLIAMBURK 11 Interactive Campaign > Final Frame > > Rich Media ‘Floating’ Banner (Skydiver moves from out of the banner and down the web page. Then back up, before type animation begins.) > > Flash Animation Banner WILLIAMBURK 12 Medical Hair Restoration Website MHR is a world leader in hair restoration. Their existing site was eight years old when William Burk was called upon to update it. We offered them a dynamic solution which implemented a Content Management System. This allowed them to update videos, testimonials or text in real time. This also allowed them to test user experience and enhance their click to lead percentage. WILLIAMBURK 13 The Opportunity At the crossroads of incomparable luxury and unspoiled wilderness lies The Resort at Paws Up. Distinguishing itself from the rest of the Montana resorts and standing apart from all other Rocky Mountain resorts, the Resort at Paws Up offers an enchanting escape into the tranquility and magnificence of Montana’s pastoral countryside. Paws Up is a new client for William Burk. We have been helping them with a variety of online and offline projects including a few a brand extesion, site maintenance and integrated resort promotions. The Positioning William Burk continues to leverage the Paws Up brand promise of uncompromised luxury, mixed with the natural and rugged Montana landscape. The justaposition has been translated in all media channels including microsites, e-blast, mailers, ads and collateral work. WILLIAMBURK 14 PAWS UP OUTFITTERS WEBSITE Paws Up Outfitters is owned by the Resort at Paws up and offers the most luxurious hunting and adventure trips in Montana. William Burk created a unique navigation system that is also tied into a sophisticated Content Management System so that the client can update the site on the fly. No pun intended. WILLIAMBURK 15 PAWS UP GENERAL STORE landing page Paws Up General Store is a new brand extension for the Resort at Paws Up portfolio. William Burk worked with the client to design the new logo, tagline and brand voice. The e-Commerce site is set to launch in 2009 and we are excited to help them make it another luxury destination. WILLIAMBURK 16 Print Ad The Reosrt at Paws Up annual event: The Wine and Bitch Weekend Located at the resort in Greenough, Montana, this is the first luxury vacation designed for guests and their best canine friend. Events such as a dog fashion show, canine massage and gourmet doggie treasts are included. We created a microsite, offline print ad and various collateral pieces for the event. Resluts? Sold out. Event wine coaster, mailer WILLIAMBURK 17 Monster.com partnered with Vocation Vacations to promote the chance for jobseekers to take a 5 day holiday to take their Dream Job for a test run. Two interactive banners were created, which drove visitors to a microsite that allowed contestants to upload their videos telling why they deserved a Dream Job Vacation and vote on prior submissions. We wrote and produced eight viral videos to populate the ‘user generated’ video portion of the promotion. Actors were shot in the setting of their current job, pleading for Monster to give them a shot at their Dream Job. Virial Videos These rich media banners were used to advertise the Vocation Vacation Promotion. With the ad above, users were able to erase the current image in the ad to reveal hidden dream jobs below. To the left, a dressing room curtain could be dragged creating reveals in the same manner. Homepage Rich media banner ads WILLIAMBURK 18 A great example of an integrated, data-base solution, Monster.com needed to combine three portals into one database-driven site that instructed ‘eBay Powersellers’ on how to build their small business into a much larger enterprise. We created rich media solutions such as the ‘One Click Ad Writer’ (figure 2). This allowed viewers to pull up pre-written resumes within specific categories, edit and save them to their computer. The site also featured instructional videos (figure 3) on how to use Monster.com in the most efficient way. Banner Ads to promote microsite Sub pages Homepage WILLIAMBURK 19 The Opportunity The Strategy Adweek, the iconic brand that covers everything you need and want to know within the advertising industry, needed a communication strategy defined for the NEW Adweek during its most significant change since its founding 30 years ago. What’s more, it had to be implemented within a two month timeframe. We’re proud of the work we created for the February 4th launch and will continue helping them drive traffic and subscriptions. Like a new candy bar with all of its ingredients improved, the ‘Big Claims’ campaign uses bold headlines in the business-tobusiness environment in the same way marketers use over the top language to relaunch consumer products. In this case, the new Adweek will not “cure baldness,” but it will “stimulate the frontal lobe.” WILLIAMBURK 20 Interactive Advertising Launch Banner Ad Banner Ad Landing Page Banner Ad Landing Page WILLIAMBURK 21 Print Ads Teaser Ad Launch Ad WILLIAMBURK 22 Print Ads Print Ad Print Ad WILLIAMBURK 23 Interactive We created a myriad of interactive assets for ING Direct over the years. Whenever you see the bouncing Orange Ball, chances are we were involved. From banner ads to interactive product demos, we did it all. Save Your Money Move out. Move up! Viral Campaign We created this viral campaign initiative to push the Orange Mortgage product for ING DIRECT. This micro-site was designed as an outlet for people who can identify with the horrors of renting. We identified three emotional tipping points that motivate home buyers in the 25-35 year old demographic: having a baby, moving in together and bad neighbors. Videos, games, tips and tools were created to engage and push people to explore the ING DIRECT component. Moving in Together Banner Ads Having a baby Bad apartment neighbors Homepage Electric Orange Savings Product Demo WILLIAMBURK 24 Online Gaming We created various online games over the years. The games are as strategically targeted as the branding campaigns. The following two pages are two of our favorites. This viral game for Hair Club for Men, was co-branded with Playboy.com. The game challenges users to spot the differences in ‘before and after’ photos and features the famous Playboy Playmates. In addition, users can view videos, download wallpapers, and find out what Playmates prefer. The game was promoted aggressively on Playboy.com through banner ads and an extensive email campaign. WILLIAMBURK 25 Online Gaming As part of NYSERDA’s Big Savings campaign, Energy Pirates educates New Yorkers how to better manage power demand in their homes by using ENERGY STAR qualified products, power strips and energy-saving features to prevent energy waste. The player must prevent the pirate from stealing power by “turning off” appliances and electronics the pirate has turned on. Similar to the 1980s game Simon, an electronic game that tests a person’s rhythm and memory skills, the player must turn them off in the same sequence that the pirate turned them on. The sequences increase in difficulty within each level. Educational messages with specific tips to save energy and information about NYSERDA initiatives appear as each level is completed. WILLIAMBURK 26 WILLIAMBURK Capabilities + Philosophies Digital Strategy Interactivity Branding DIGITAL Branding Strategy Interactive HTML and Rich Media • E-Blast • Video on the Web • Web Design • Gaming • Digital is at the heart of everything we do. Whether it’s online or offline, how an idea connects digitally is our matrix for success. Digital ideas are the new media because a strong idea can be transmitted to a million touch points in a matter of seconds and can have a reach and frequency stronger than a thirty second Super Bowl spot. Whether it’s a wiki, a banner ad, a web application or video, we excel at getting customers to have conversations about our client’s products. Some interactive agencies simply develop websites or games for their clients. At William Burk, no matter what the assignment is, a solid strategy is formulated to make sure a client’s brand is reinforced and a measurable ROI can be estabilished. The five case studies mentioned in this booklet illustrate how digital ideas with traditional strategies have the legs to carry messaging further and stronger than simple web entertainment. Many consider the internet a digital form of direct response because of measurability. This is true, but the thought that branding cannot be leveraged via the internet is nonsense. Consumers wish to engage with like-minded brands that share their core values. If a person makes an online purchase, that transaction goes further than a utilitarian function, but becomes the first connection into an ongoing relationship. A conversation has begun that needs to be nurtured in the same way brands have been developed for centuries. Interactive advertising was once the ugly stepchild of the happy, tried-and-true print/TV/ radio family. Not any longer. We have been at the forefront of interactive communications with a solid background working with clients such as ING DIRECT, Citigroup, King Pharmaceuticals and Novartis, just to name a few. We have put together a best-in-class team from around the world that works seamlessly with the advertising department from the beginning to make sure no stone is left unturned and every option is utilized. Good designers are a dime a dozen. Great designers who can strategize with the client, however, are a very rare breed. Our digital designers all have an understanding of brandbuilding combined with a passion for reinvention. They are the ones who put the polish on all the great ideas we put forward. From logos, brochures to wild postings, they do it all. Partnerships William Burk has countless strategic partners from media buying to general advertising. We are currently the digital arm for The Ad Store, NYC. Our partnership means we have an extended roster of creative talent and account services to properly manage any project, regardless of its size. Check out The Ad Store at www.adstore.com. WILLIAMBURK 27 WILLIAMBURK P U RV E YO R O F D I G I TA L I D E A S 220 12th Avenue Street 3rd Floor New York, NY 10001 P 917.691.6799 F 212.685.8954 WILLIAMBURK 29