CARE CORNER FAMILY SER VICE CENTRE (WOODLANDS) Care

Transcription

Annual Report 2009/2010
Care Corner Educational
Therapy Service
c/o Blk 149 Lorong 1 Toa Payoh
#01-963 Singapore 310149
Tel: 6259 8683
ets@carecorner.org.sg
Care Corner Student Care
Centre (Woodlands)
Blk 321 Woodlands Street 32
#01-227 Singapore 730321
Tel: 6269 5784/ 6369 3228
wl.scc@carecorner.org.sg
Care Corner Student Care
Centre (Marsiling Pri Sch)
Marsiling Primary School
31 Woodlands Centre Road
Singapore 738927 Tel: 6366 1129
wl.scc@carecorner.org.sg
CARE CORNER FAMILY SERVICE CENTRE (WOODLANDS)
Care Corner
1981 – 2010
Over 28 years of continued dedicated service to the community
VISION
To impact the lives of people in Singapore by
providing CARE and sharing LOVE
MISSION
To provide a range of quality services for the well-being and growth
of the community based on the principle of ‘CARE’
C – We base all activities on Christian values
A – All of us are Ambassadors of Care and Love
R – We are providers of reliable and quality services
E – We are enthused to serve and go the Extra Mile for the people we serve
MISSION GUIDE
Reference Matthew 25:35-36
“ For I was hungry and you gave me something to eat,
I was thirsty and you gave me something to drink,
I was a stranger and you invited me in,
I needed clothes and you clothed me,
I was sick and you looked after me,
I was in prison and you came to visit me.”
Care Corner Annual Report 2009 / 2010
PATRON’S
MESSAGE
Gan Kim Yong
Minister
Ministry of Manpower
“ Care
Corner has distinguished itself
in its continued mission to serve
the needy, based on sound values
of self-reliance, determination and
resilience.
“
I am pleased to note that Care Corner has maintained its commitment towards
providing relevant, quality programmes and services to the community, while at the same time,
continued to explore new ways of expanding its services and reach so as to benefit an even
wider number of beneficiaries.
With over 28 years in social service, Care Corner has distinguished itself in its continued
mission to serve the needy, based on sound values of self-reliance, determination and
resilience.
I commend the Management and team at Care Corner for their continued dedication and
commitment in serving the Singapore community.
Care Corner Family Service Centre (Woodlands)
PRESIDENT’S
MESSAGE
Amos Tan Choong Khing
President
“ A self-focused life is a very narrow
one, but a heart of servanthood
will open the blessings of heaven
to be poured forth unto all men.
“
Time and tide waits for no man, as we watch another year pass us by so quickly. Indeed, a
year spent without focus and purpose often leads to stagnancy and self indulgence; while
in contrast, a year spent with the right choices and right decisions will impact a person’s life
significantly, often turning the tide towards something better and purposeful for self, family and
society. As Albert Einstein once said: “Only a life lived for others is a life worth while”!
This is extremely relevant as we serve the poor and needy in our midst daily. A self-focused life is
a very narrow one, but a heart of servanthood will open the blessings of heaven to be poured
forth unto all men and make the key difference to others and self! The Centre staff have indeed
been dedicated, humble and worthwhile vessels for whom the Lord had used to touch many
lives. Their tireless and relentless efforts in serving the welfare of our clients have made an impact
on all who had come into contact with the Centre. A BIG THANK YOU to all of you!!
Special thanks also to the Ministry of Community Development, Youth and Sports, the National
Council of Social Service, donors, volunteers and sponsors for their wonderful support and
recognition of our good works.
As we continue our quest to ‘live for others’, may God bless you and your families richly as we
enter into yet another new financial year!
Teach me to do Your will, for You are my God
-
Psalm 143:10a
CENTRE DIRECTOR’S
MESSAGE
Daniel Chien Tiaw Huat
Centre Director
“ Though
space constraint remains a
challenge, I am glad for the added
resources, which supported our
increase in manpower, to serve
clients even better!
“
We once assisted a client who was suicidal, as he had a mountain of debts. Feeling totally lost
and helpless, he received guidance, practical help and encouragement from our FSC. Thanks
to God, he is still alive 4 years on, though now a bankrupt, living a simple honest frugal life with
renewed strength and purpose.
As we continued to make that difference at crucial moments in the life transitions of many clients
and their families, I am thankful for the commitment and dedication of the staff, serving their very
best unto men and unto the Lord!
The improved Singapore economy saw Financial cases in FY09/10 decrease by 4%. Pro-active
collaboration between police and our FSC enabled more marital dispute referrals to be made
(an 18% increase) while preventing them from turning into family violence cases, as reflected in
the 42% drop in such cases. Shelter cases however continued to increase. Client outreach also
increased on our programme front. Also by God’s grace, our student care services opened a
new branch at Marsiling Primary School, a first ever school-based centre for Care Corner.
FY09/10 also saw more recognition for the contribution of social workers to the community.
Though space constraint remains a challenge, I am glad for the added resources, which
supported our increase in manpower, to serve clients even better! My heartfelt thanks to MCYS,
NCSS and the Tote Board for their tremendous support!
I look forward to greater heights of service to the community and to face the challenges ahead
with excitement, knowing that He who has begun a new work in us will certainly bring it to
completion until the day of Jesus Christ! (Phil 1:6). May the Lord’s presence continue to guide
us all!
BOARD MEMBERS
CARE CORNER FAMILY SERVICE CENTRE
(WOODLANDS)
VICE-PRESIDENT
Ng Choon Chuan, Michael
SECRETARY
Li Hsiao Yuan
TREASURER
Ang Yew Tiong, Daniel
PRESIDENT
Tan Choong
Khing, Amos
ASSISTANT TREASURER
Tan Siang Hwa, Wilson
MEMBERS
Chan Wah Tiong
Koh Poo Huat, Isaac
Ng Keng Kwee, Steven
Puah Chee Seng
Wee Yoke Thong, Laurence
Wong Toon Suan, Philip
CARE CORNER SUB-COMMITTEES
Audit Committee
Chairperson
Members
Management Rep.
Secretariat
Chan Wah Tiong
Ang Boon Kiat
Ng Choon Chuan, Michael
Wong Toon Suan, Phillip
Lye Fei
Judy Seow
Lee Siew Luan, Grace
Finance Committee
Chairperson
Ang Yew Tiong, Daniel
Members
Ang Boon Kiat
Tan Siang Hwa, Wilson
Ong Keng Tian
Pang Hoe Sang
Koh Poo Huat, Isaac
Management Rep. Lye Fei
Secretariat
Judy Seow
Communications Committee
Chairperson
Dolly Goh
Members
Kwok Kin Teng, Raymond
Wong Toon Suan, Phillip
Cheung Teck Cheong, Richard
Khiang Whee Fern
Secretariat
Audrey Choo
Human Resource Committee
Chairperson
Li Hsiao Yuan
Members
Lim Khay Tham
Pang Kok Meng
Tan Kia Jin
Secretariat
Sarah Ng
Programme & Services Committee
Chairperson
Wee Yoke Thong, Laurence
Members
Tan Choong Khing, Amos
Tan Kia Hock, Roger
Teoh Soon Beng, Benjamin
Secretariat
Audrey Choo
SUMMARY OF BENEFICIARIES
COMMUNITY OUTREACH BY CARE CORNER:
BENEFICIARIES
VOLUNTEERS
Care Corner Singapore Ltd
1,298
12
Care Corner Counselling Centre
19,788
134
215
25
34,105
357
Care Link
Care Corner Family Service Centres (AM, QT, TP & WL)*
Care Corner - Teck Ghee Youth Centre
TOTAL OUTREACH
CARE CORNER FAMILY SERVICE CENTRES*
Direct Clients
FSCQT
FSCTP
FSCWL
TOTAL
Casework & Counselling
1,269
707
677
1,141
3,794
Information & Referral
1,285
1,265
1,066
1,044
4,660
Children Programme
79
69
50
112
310
Youth Programme
62
48
25
70
205
0
110
435
0
545
253
4,711
6,225
503
11,692
Prison Family Programme
0
0
0
577
577
Training to External Organisations
0
0
0
20
20
Education Therapy Service
0
0
0
356
356
New Rainbow Support Group
0
34
0
0
34
683
145
0
0
828
0
0
88
26
114
3,631
7,089
8,566
3,849
23,135
609
707
677
1,141
3,134
Children Programme
79
62
50
112
303
Youth Programme
62
10
25
70
167
Community Project
4,479
0
0
1,358
5,837
Elderly Programme
0
110
435
0
545
Education Therapy Service
0
0
0
356
356
5,229
889
1,187
3,037
10,342
Community Outreach Programme
School-based Programme
Free Legal Consultation
Sub Total
Sub Total
Public Education
30
558
FSCAM
Elderly Programme
Indirect Clients
648
56,054
Family Life Education
0
18
530
80
628
Sub Total
0
18
530
80
628
8,860
7,996
10,283
6,966
34,105
FSCAM
FSCQT
FSCTP
FSCWL
TOTAL
112
126
58
61
357
Total
NUMBER OF ACTIVE FSC VOLUNTEERS
Active Volunteers Involved
ABBREVIATIONS*
FSCAM : Care Corner Family Service Centre (Admiralty)
FSCQT : Care Corner Family Service Centre (Queenstown)
FSCTP
FSCWL
: Care Corner Family Service Centre (Toa Payoh)
: Care Corner Family Service Centre (Woodlands)
TOP PRESENTING ISSUES
at CARE CORNER FSCs
Care Corner
FSC (Admiralty)
Care Corner
FSC (Queenstown)
Care Corner
FSC (Toa Payoh)
Care Corner
FSC (Woodlands)
TOTAL
Care Corner FSCs
1st
Financial Issues
(33%)
Financial Issues
(48%)
Financial Issues
(66%)
Financial Issues
(46%)
Financial Issues
(45%)
2nd
Out of School Youth
(11%)
Marital Issues
(12%)
Parenting/ Child
Management (6%)
Healthy Start
Programme (14%)
Marital Issues
(9%)
3rd
Marital Issues
(10%)
Family Conflict
(7%)
Family Violence
(Mandatory) (6%)
Marital Issues
(8%)
Parenting/ Child
Management (7%)
4th
Parenting/ Child
Management (10%)
(Non-Mandatory) (6%)
Marital Issues
(5%)
Housing/ Shelter
(8%)
Housing/ Shelter
(5%)
5th
Mental Health
(6%)
Housing / Shelter
(6%)
Housing/ Shelter
(4%)
Parenting/ Child
Management (6%)
(Mandatory) (5%)
Care Corner FSC
(Admiralty)
Care Corner FSC
(Queenstown)
Care Corner FSC
(Toa Payoh)
Care Corner FSC
(Woodlands)
TOTAL
Care Corner FSCs
1st
Financial Issues
(41%)
Financial Issues
(26%)
Financial Issues
(36%)
Financial Issues
(35%)
Financial Issues
(35%)
2nd
Marital Issues
(10%)
Marital Issues
(12%)
Centre's Service/
Activities (10%)
Healthy Start
Programme (14%)
Marital Issues
(10%)
3rd
Parenting/ Child
Management (7%)
Volunteering
(9%)
Marital Issues
(10%)
Marital Issues
(9%)
Parenting/ Child
Management (7%)
4th
Housing/ Shelter
(7%)
Others
(8%)
Parenting/ Child
Management (8%)
Housing/ Shelter
(9%)
Housing/ Shelter
(6%)
5th
Mental Health
(7%)
Family Violence
Interpersonal Issues
(6%)
Parenting/ Child
Management (6%)
Family Violence
Family Violence
Information & Referral
Family Violence
CASEWORK & COUNSELLING REPORT
TOTAL NO. OF CASES
HANDLED IN FY09/10
NO. OF CASES
FSCAM
FSCQT
FSCTP
FSCWL
TOTAL
Cases b/f from FY 2008/2009
660
417
398
663
2,138
New Cases Opened
609
290
279
478
1,656
Total No. of Cases
Handled in FY 09/10
1269
707
677
1141
3,794
Closed Cases
527
219
217
542
1,505
Cases c/f to FY2010/2011
742
488
460
599
2,289
ABBREVIATIONS
FSCAM
FSCQT
: Care Corner Family Service Centre (Admiralty)
: Care Corner Family Service Centre (Queenstown)
FSCTP
FSCWL
CASEWORK & COUNSELLING REPORT (Continued)
NO. OF CASES
611
Other FSCs/VWOs
77
47
48
79
251
CDC
14
42
55
63
174
Police
86
11
5
13
115
Grassroots Organisation
30
4
19
62
115
MCYS
44
24
24
16
108
Health Facilities
10
10
13
22
55
Education Institution
19
11
10
8
48
Media
16
13
3
16
48
Courts
10
3
6
28
47
Other Government Organisation
13
5
16
10
44
Others
4
4
0
12
20
Religious, Clans & Help Groups
5
3
1
7
16
NCSS
1
2
1
0
4
TOTAL
609
290
279
478
1,656
100%
Top 6 Sources
of Referrrals
37%
15%
11%
7%
7%
7%
MCYS
TOTAL
142
Grassroots
Organisations
FSCWL
78
Police
FSCTP
111
CDC
FSCQT
280
Other FSCs/
VWOs
FSCAM
Personal Contacts
Personal
Contacts
SOURCE OF REFERRALS
FSCAM
FSCQT
FSCTP
FSCWL
TOTAL
Financial Issues
205
140
184
221
750
Marital Issues
63
35
15
40
153
Parenting/Child Management
58
8
17
29
112
Housing/Shelter
27
11
12
36
86
Family Violence (Mandatory)
31
11
16
18
76
Healthy Start Programme
0
0
0
67
67
Family Conflict
22
21
6
17
66
Out of School Youth
65
0
0
0
65
Family Violence (Non-Mandatory)
28
16
9
10
63
Mental Health
35
8
2
11
56
Youth Issues
13
11
6
13
43
9
11
8
6
34
Enhanced StepUp A
31
0
0
0
31
Others
15
5
0
2
22
Elderly Issues
4
3
1
3
11
Employment/Career
0
4
2
1
7
Health Issues
0
3
1
2
6
School Issues
0
3
0
2
5
45%
9%
7%
5%
5%
4%
Juvenile Delinquency (BPC/GP/SP)
2
0
0
0
2
Enhanced StepUp B
1
0
0
0
1
Financial
Issues
Marital
Issues
Housing/
Shelter
609
290
279
478
1,656
Parenting/Child
Management
Family Violence
(Mandator)
Healthy start
Programme
NO. OF CASES
PRESENTING ISSUES
Total
100%
Top 6
Presenting Issues
ABBREVIATIONS
FSCAM
FSCQT
FSCTP
FSCWL
CLIENT DEMOGRAPHICS
Occupational
NO. OF CASES
OCCUPATION
FSCAM
FSCQT
FSCTP
FSCWL
TOTAL
Unemployed
156
160
164
139
619
General/Contractor
85
27
56
101
269
Homemaker
91
33
3
93
220
Sales/Services
87
17
18
35
157
Professional/Executive
49
18
13
21
101
Student
80
12
0
8
100
Administrative/Clerical
27
13
9
17
66
Production
18
2
8
14
42
Others
3
0
0
35
38
Retiree
7
5
4
6
22
6
3
4
9
22
609
290
279
478
1,656
Self-Employed
Total
18%
Others
6%
Professional/
Executive
37%
Unemployed
9%
Sales/
Service
13%
Homemaker
16%
General/
Contractor
Gender
30%
Male
70%
Female
NO. OF CASES
GENDER
FSCAM
FSCQT
FSCTP
FSCWL
TOTAL
Female
426
193
203
333
1,155
Male
183
97
76
145
501
Total
609
290
279
478
1,656
Age Group
6%
Below 16 years
NO. OF CASES
AGE GROUP
FSCAM
FSCQT
FSCTP
FSCWL
TOTAL
Below 16
92
4
0
3
99
17 - 25 years
59
18
18
48
143
26 - 50 years
398
201
183
326
1,108
Above 50 years
60
67
78
101
306
Total
609
290
279
478
1,656
9%
17 - 25 years
18%
Above 50 years
67%
26 - 50 years
NO. OF CASES
RELIGION
FSCAM
FSCQT
FSCTP
FSCWL
TOTAL
Islam
264
100
104
212
680
Buddhism
130
45
50
67
292
No Religion
85
67
58
62
272
Christianity
49
41
23
28
141
Hinduism
40
13
27
37
117
Taoism
17
10
5
39
71
Catholicism
19
9
9
9
46
Others
Total
5
5
3
24
37
609
290
279
478
1,656
Religion
9%
Others
7%
Hinduism
9%
Christianity
41%
Islam
16%
No Religion
18%
Buddhism
ABBREVIATIONS
FSCAM
FSCQT
FSCTP
FSCWL
ETHNICITY
FSCAM
FSCQT
FSCTP
FSCWL
TOTAL
Chinese
278
153
136
207
774
Malay
248
88
101
183
620
Indians
65
38
38
61
202
Others
18
11
4
27
60
Total
609
290
279
478
1,656
FSCAM
FSCQT
FSCTP
FSCWL
TOTAL
Married
358
168
166
313
1,005
Single
154
42
28
55
279
Divorced
59
53
59
71
242
Widowed
17
15
19
24
75
Separated
21
12
7
14
54
Cohabiting
0
0
0
1
1
609
290
279
478
1,656
4% Others
12%
Indians
47%
Chinese
37%
Malay
NO. OF CASES
MARITAL STATUS
Total
Marital Status
3%
Separated
5%
Widowed
15%
Divorced
61%
Married
17%
Single
NO. OF CASES
HOUSING TYPE
FSCAM
FSCQT
FSCTP
FSCWL
TOTAL
HDB 1 room (rental)
6
14
16
30
66
HDB 2 rooms (rental)
16
79
121
9
225
HDB 3 rooms
26
94
87
119
326
HDB 4 rooms
317
31
29
137
514
HDB 5 rooms
164
15
7
42
228
HDB Executive
Apartment
24
2
0
19
45
Condominium
9
13
1
2
25
Landed Property
2
2
5
4
13
Transitional Shelter
7
22
0
74
103
Homeless
8
0
0
0
8
Others
30
18
13
42
103
Total
609
290
279
478
1,656
6%
Transitional
Shelter
16%
Others
31%
HDB 4-rooms
14%
HDB 2-rooms
(rental)
14%
HDB 5-rooms
20%
HDB 3-rooms
100%
FSCQT
FSCTP
FSCWL
TOTAL
105
109
167
141
522
$501 - $1,000
88
84
51
67
290
$1,001 - $1,500
116
25
32
89
262
$1,501 - $1,800
48
21
6
35
110
$1,801 - $2,000
38
16
3
32
89
$2,001 - $2,500
53
10
4
45
112
$2,501 - $3,000
29
18
6
17
70
$3,001 - $4,000
42
0
8
24
74
32%
18%
16%
8%
7%
$4,001 and above
90
7
2
28
127
Total
609
290
279
478
1,656
$501 $1,000
$1,001 $1,500
$4,001 &
above
$2,001 $2,500
Top 5 Monthly
Household
Income categories
FSCAM
$500 &
below
NO. OF CASES
MONTHLY
HOUSEHOLD INCOME
Housing Type
$500 and below
Ethnicity
NO. OF CASES
INFORMATION & REFERRAL
NO. OF CASES
SOURCE OF REFERRALS
100%
Top 6 Sources
of Referrrals
6%
Police
7%
CDC
7%
Grassroots
Organisation
9%
Media
13%
Other FSCs/
VWOs
Personal
Contacts
40%
FSCAM
FSCQT
FSCTP
FSCWL
TOTAL
Personal Contacts
666
508
442
238
1,854
Other FSCs/VWOs
142
153
131
179
605
Media
51
175
80
127
433
Grassroots Organisation
69
21
94
149
333
CDC
59
74
83
104
320
Police
92
77
39
50
258
Others
22
68
68
15
173
MCYS
35
57
30
30
152
Education Institution
45
37
24
29
135
Health Facilities
28
40
30
35
133
Courts
32
6
31
40
109
Other Government
Organisation
32
22
8
28
90
Religious, Clans & Help Groups
10
20
3
17
50
NCSS
2
7
3
3
15
TOTAL
1,285
1,265
1,066
1,044
4,660
100%
NO. OF CASES
Top 6
Presenting Issues
TOTAL
Financial Issues
532
335
383
367
1,617
Marital Issues
124
148
102
91
465
Parenting/Child
Management
94
66
85
66
311
Housing/Shelter
92
34
58
90
274
Family Violence
(Non-Mandatory)
70
85
39
48
242
Family Conflict
65
52
45
51
213
Centre's Service/
Activities
40
46
106
9
201
Mental Health
91
23
17
36
167
Volunteering
18
119
5
13
155
Healthy Start Programme
0
0
0
143
143
Community Resources/
Social Services
35
32
50
16
133
Others
13
101
0
17
131
Youth Issues
40
35
28
26
129
OUTCOME
FSCAM
FSCQT
FSCTP
FSCWL
TOTAL
9
36
65
14
124
Elderly Issues
15
49
36
10
110
816
372
429
748
2,365
Marriage Perparation
Programme
3
50
0
15
68
Linked to
Appropriate
Services in
Timely
Manner
Family Violence
(Mandatory)
34
13
2
18
67
Information
Given Only
467
715
534
217
1,933
Employment/Career
2
21
30
7
60
Referred Out
2
178
103
79
362
Health Issues
8
6
15
3
32
TOTAL
1,285
1,265
1,066
1,044
4,660
School Issues
0
12
0
4
16
Learning Disability (ETS)
0
2
0
0
2
1,285
1,265
1,066
1,044
4,660
TOTAL
10%
Marital
Issues
35%
7%
6%
5%
5%
Family
Conflict
FSCWL
Family Violence
(Non-Mandatory)
FSCTP
Housing/
Shelter
FSCQT
Parenting/ Child
Management
FSCAM
Financial
Issues
PRESENTING ISSUES
NO. OF CASES
8% Referred out
41%
Information
given only
51%
Linked to
Appropriate
services in
timely
manner
PROGRAMMES & SERVICES
A total of 1,141 clients were served
in FY09/10 which was a 21% increase
from the year before. For new cases
seen, Financial cases (46%) was the
main presenting issue, which was a
9% decrease from FY08/09. Healthy
Start Programme cases (14%) formed
the second main presenting issue, with
Personal Contacts (30%) being the main
source of referrals.
and Christmas Dinner events for needy
clients, helped us reach over 1,350
residents in FY09/10. A special event
‘Love Blessings’ graced by Senior
Parliamentary Secretary, Ministry of
Manpower & Ministry of Health, Mr.
Hawazi Daipi MP for Marsiling held in
March 2010, saw 20 families receiving
cheques of $1,000 each, sponsored by
an anonymous donor.
Enhanced Information &
Referral (I&R)
There were 1,044 I&R cases, which was
a decrease of 10% from the previous
year. The main two presenting issues in
FY09/10 were Financial (35%), and Child
(14%) issues.
The FSC also distributed 5,000 pocketsized 2010 card-calendars containing
the FSC’s services and contact
information to residents.
Healthy Start Programme (HSP)
Networking and Outreach
We continued our collaborative
partnerships with the Ministry of
Community Development Youth and
Sports, National Council of Social
Service, the grassroots community,
Resident’s Committees, Community
Development Councils, institutions,
corporations and other help agencies,
by participating in various agency
networking sessions and community
events. The Marsiling Racial Harmony
& Community Day further publicised
our services to residents who needed
financial, emotional, social and
psychological support.
Food sponsorship by well-wishes
facilitated successful Mid-Autumn,
In all, there was a 92% increase in cases
as compared to last year, in which 154
families and 226 children received HSP
support.
Since 2002, this programme has helped
low-income families with ‘high-risk’
children (from infancy to 6 years), who
have little or no family support, address
their multifaceted social and emotional
issues.
With the aid of parenting
workshops, casework and counselling
administered through regular sessions
and home visits, we promoted positive
parenting,
enhanced
parent-child
interaction, and provided links to
appropriate community resources so
that their children could have optimal
development opportunities and reach
their full learning potential in life. Two
new rental blocks in Sembawang town,
and better networking with childcare
centres in the Sembawang GRC
resulted in the increase of HSP cases in
FY09/10.
We are grateful to SCA Hygiene
Singapore Pte Ltd for their donation of
Drypers for the 5th consecutive year.
The annual HSP Family Day held at
Jacob Ballas Children’s Garden saw
55 participants and 6 volunteers have
fun as families bonded amidst exciting
activities.
Various Assistance Given in
FY09/10
•
•
•
•
•
492 students received School
Pocket Money Fund;
120 have received aid from the
poor and needy fund;
80 have participated in our Family
Life Education;
26 received Free Legal
Consultation; and
24 participated in the Marriage
Preparation Programme for
couples.
Prisons Family Programme
Funded by the Singapore Prisons, the
programme focused on providing
participants knowledge of family
bonding, critical skill sets and to embrace
the therapeutic process of their journey
through incarceration, reconciliation
(with family and self) with the objective
of their successful re-integration back
into society upon their release. Through
workshops and activities, inmates and
their
family
members
addressed
issues that caused hurt and conflicts,
re-assessed their expectations and
perceptions, and learnt to bond again
with each other as they prepared for
the inmates’ re-entry into society
A total of 577 participants
benefited from this programme.
have
In FY09/10, our youth and their volunteer
mentors took part in a Pulau Ubin
Cycling Trip, an outdoor camp held in
collaboration with Care Corner – Teck
Ghee Youth Centre, Bowling at Safra
Yishun, and a Sentosa trip with the
YMCA, as sponsored by Fuji Xerox.
Learning Bees (Children’s CSP*)
In this 5th and final year of operations, 35
primary level children were assisted and
enriched in their academic foundation
through tutoring, enrichment workshops,
and educational outings, together with
the involvement of family members.
Thanks to WOW Art, The Mapping Pte
Ltd, and NUS Rotaract Club, children
enjoyed enrichment programmes and
educational outings to places such
as the National Museum of Singapore,
Singapore Turf Club and the Singapore
Zoological Gardens. A “Who Wants
to be an Honest-aire” workshop by
NUS Rotaract Club highlighted the
importance of personal character
development. Several upper primary
students also attended a 3-day 2-night
camp at the National Institute of
Education, together with children from
Care Corner – Teck Ghee Youth Centre.
Come FY10/11, all Learning Bees
participants will be referred to Touch
Young Arrows.
*Community Service Programme
Youth Inn (CSP)
Initiated in 2008, this programme
supported 48 secondary 1 and
2 students from low-income or
dysfunctional families through their
stress and problems as they transited
from
pre-teens
to
adolescence.
Through group and individual mentoring
sessions, monthly recreational or
psycho-educational outings, holiday
camps and leadership workshops, as
well as a youth drop-in, we aimed to
develop youth self esteem, social skills,
and life skills. Youth also attended a
staff-conducted character building
programme, with the venue sponsored
by the Republic Polytechnic.
Care Corner SCC (Woodlands)
Another exciting and fruitful year of
operations saw the centre serve a
total of 112 students with an average
enrollment of 95, 43% of whom were from
the poor and needy strata receiving
the MCYS subsidy. Centre Ambassador
and local comedian, Mr Mark Lee, and
his wife surprised the students with a
special Christmas Party, with each child
receiving a mini Christmas log cake,
an intricate balloon sculpture and an
individual photo-session with Mr Lee.
A combined Family Day event, held on
the eve of Father’s Day during the June
holidays, saw the 3 Care Corner SCCs
(Admiralty, Toa Payoh and Woodlands)
coming together, which resulted in over
200 guests (both children and adults)
touring Kranji Farm, and enjoying a
sumptuous buffet lunch at Sakura
Restaurant (Admiralty).
Story of Client from the Healthy
Start Programme (HSP)
Pregnant at the age of 18, Ana decided
to keep the baby and wanted to marry
the baby’s father, despite having fears
and uncertainties about the future. It
was a decision fraught with difficulties
as her boyfriend then, was also
seeing another woman, who was also
pregnant. Though her parents were not
supportive of her decision, the couple
finally got married after the arrival of
their second child.
Struggling on a tight budget of $350 and
having to care for very young children,
Ana’s family of 4 was introduced to
the HSP, which provided them support
in coping with the conflicts and issues
that resulted from marrying at a
young age. They learnt about better
communication, how their actions and
words affected each other, and how
to set boundaries with the family as the
prime concern. With 3 young children
in tow, they learnt how to manage their
finances on a NS-man’s pay.
In an incident where one of their children
was found to have head injuries and a
broken rib, Ana’s social worker initiated
further investigations and advocated
to the Ministry on the couple’s behalf,
not to put the child in foster care. The
couple was extremely thankful and
relieved that their child was permitted
to stay on with them.
Today, despite still being on a tight
budget and having to face occasional
conflicts and pressures, the couple’s
relationship has improved tremendously.
Acknowledging each other as ‘best
friends’, Ana now “cannot imagine
life without him”. During an interview,
she playfully teased her husband and
they often completed each other’s
sentences. Her husband helps around
the house and is working towards being
a responsible father. Viewing her future
very positively, Ana is grateful towards the
HSP and considers her social worker as a
good family-friend who had journeyed
with them through their difficult times.
Care Corner SCC
(Marsiling Pri Sch)
In our continued quest to reach out
to more needy children, coupled with
providing holistic development care to
students, the first Care Corner schoolbased SCC began operations on 1
February 2010 from 2 classrooms at
Marsiling Primary. An Open House event
on 27 February 2010 saw enrollment
reach 13 in March 2010. We look
forward to higher enrollment numbers,
as more parents have expressed interest
in enrolling their children in the months
to come.
Educational Therapy Service
(“ETS”) - Specialised Programme
Letter from the Parents of a Boy
in Primary 6, who has ADHD
“The past 4 months of weekly sessions
my son had undergone with the ETS
programme, appears to be working
very well. We are seeing improvements
in him, which we do not see in other
programmes he had attended, such
as Occupational Therapy and Sensory
Integration Therapy.
These special learning needs included
conditions such as: Attention Deficit
Hyperactivity Disorder (ADHD), Dyslexia,
Autism Spectrum Disorder (ASD),
Sensory Processing Disorder (SPD),
Central Auditory Processing Disorder
(CAPD), Dyspraxia, Cerebral Palsy,
Down Syndrome, as well as difficulties in
attention, reading, writing, spelling and
Mathematics.
The KidsBright sub-programme offered
jointly with CDAC to help children
from low income families benefited 33
children and 33 parents. With God’s help
and staff effort, for the first time in many
years, ETS income had covered 95%
of its operating costs. For the coming
year, we hope to expand ETS services to
include a home-based specialist tuition
programme.
Initially operated as a programme
under Care Corner FSC (Queenstown)
since 2002, ETS began operating under
Care Corner FSC (Woodlands) with
effect from 1 April 2009.
Reaching out to 356 children (aged 5
to 13) mainly referred from schools and
children’s clinics from local hospitals,
ETS continued to provide specialised
support to children with learning
needs, to help them improve their
basic academic skills and cognitive
functioning, so that they could achieve
their potential and succeed in daily
learning and living.
“ And now these three remain: faith, hope and love.
But the greatest of these is love. “
~ 1 Corinthians 13:13
My son’s school has reported marked
improvements in both his schoolwork
and behaviour in class. His handwriting
has also improved and is less messy.
Although he still day dreams, he is much
less disruptive and experiences little or
almost no more outbursts. We have also
received very positive feedback from
his school teachers.
We are very happy with his progress and
have been telling our friends, whose
children have similar problems, about
your service.
We wish your centre every success and
hope that many more children can
benefit from your sessions. All the best
and many thanks indeed!”
- Mr and Mrs Sang
DISCLOSURE AND FINANCIAL REPORT
CARE CORNER FAMILY SERVICE CENTRE (WOODLANDS) was registered under the Societies Act in Singapore on 3 November
1997 and registered under the Charities Act on 31 October 1998. The Society is a full member of the National Council of
Social Service, and has an Institution of a Public Character (IPC) status.
Unique Entity Number (UEN)
:
S97SS0154L
Registered Address
:
Block 345 Woodlands Street 32, #01-198, Singapore 730345
Independent Auditor
:
Ng, Vun & Company, Certified Public Accountants
Banker
:
Oversea-Chinese Banking Corporation Ltd
Principal Activities
:
To provide counselling service to individuals and families in distress, information
and referral services for individuals requiring social welfare support, children and youth
activities, link social and community organisations, conduct public education and
awareness programmes, for strengthening family life, as well as develop and manage
volunteers to support the society’s programmes.
The Statement of Accounts were authorised for issue on 1 July 2010 by the Board. The accompanying notes to the audited
accounts form an integral part of these financial statements. For a copy of the full set of accounts, please visit our website:
www.carecorner.org.sg or email: ccs@carecorner.org.sg.
DISCLOSURE
1.
COMPLIANCE OF CODE OF GOVERNANCE
The Society is in full compliance with the Code of Governance.
2.
STAFFING
The Staff Strength was as follows:
Manager
Social Worker
Counsellor
Programme Personnel (including Social Work Assistant)
Teacher (Student Care)
Administrative Personnel
Cleaner/Cook
Total
1
8
5
14
9
11
3
51
Salary Range ($)
1 to 20,000
20,001 to 40,000
40,001 to 60,000
80,001 to 100,000
Total
No. of Staff
26
19
5
1
51
3.
RELATED PARTY TRANSACTIONS (Extracted from the Accompanying Notes to the Audited Accounts)
An entity or individual is considered a related party of the Society for the purposes of the financial statements if:
i)
it possesses the ability (directly or indirectly) to control or exercise significant influence over the operating
and financial decisions of the Society or vice versa; or
ii)
it is subject to common control or common significant influence.
During the financial year, transactions with related parties on terms agreed between the parties are as follows:
2010
2009
$
$
Administration fee
64,700
39,000
Programme expenses
27,160
23,960
3,722
2,430
976
-
81,091
136,383
IT expenses
Training
Key management compensation
Key personnel remuneration (included in Employee Benefits - Note 16)
IT expenses relate to fees paid to a company in which a management committee member of the Society has an
interest.
4.
RESERVE POLICY
In keeping with the recommendations from the National Council of Social Services, the Society’s Reserve Policy is to
retain not more than 5 years of its total operating expenditure.
5.
RESERVE POSITION
2010
Current Year
2009
Previous Year
% Increase/
Decrease
1,388,578
1,159,706
20%
152,261
142,749
7%
- Asset Capitalisation Reserve
42,551
32,481
31%
- Bursary Fun
15,240
15,416
-1%
Unrestricted Funds (Reserves)
Restricted / Designated Funds:
- Poor & Needy Fund
- School Pocket Money Fund
TOTAL FUNDS
(Includes unrestricted, restricted / designated funds)
Ratio of Reserves to Annual Operating Expenditure
9,982
14,237
-30%
84,488
80,615
5%
1,540,839
1,302,455
18%
0.8
0.9
6.
MANAGEMENT OF CONFLICT OF INTEREST
There are no paid staff on the Society’s Management Committee.
Committee members are required to disclose to the Committee:
i) any interest that he may have, whether directly or indirectly, in any contracts or business transactions of whatever
nature that the Society may enter into or in any organisations that the Society has dealings with or is considering
dealing with (whether as a joint venture partner or otherwise); and
ii) any personal interest accruing to him as one of the Society’s supplier, user of services or beneficiary.
The affected management committee member may not vote on the issue that was the subject matter of the
disclosure nor participate in discussions relating to the same save that he may provide explanation or clarification of
his interest in the said issue if this should be required by the Management Committee. The minutes of for this particular
meeting will clearly document the disclosure made as well as the basis for arriving at the final decision in relation to
the issue at stake.
INCOME AND EXPENDITURE STATEMENT
For the financial year ended 31 March 2010
Note
2010
2009
$
$
MCYS funding
720,297
614,982
NCSS funding
161,453
167,701
507,631
350,546
34,212
27,365
INCOME
Other grants
Donations
- tax exempt
3
- non-tax exmpt
Programme fees
Counselling fees
Sales of work
Interest income
Other income
390
4,800
107,794
60,245
23,878
19,197
376,194
222,769
2,446
6,617
34,568
23,543
1,968,863
1,497,765
64,700
39,000
4,850
4,160
138
73
EXPENDITURE
Administration fee
Auditors’ remuneration
Bank charges
Books & periodicals
CPF, SDL & FWL
Depreciation
Food & refreshment
General expenses
Insurance
IT expenses
Maintenance of equipment
Maintenance of land & building
4
1,053
1,005
163,946
108,835
58,811
53,241
32,120
32,312
836
1,460
4,534
3,996
3,583
3,143
14,200
10,007
7,279
6,253
Printing, postage & stationery
11,196
8,507
Programme expenses
61,659
53,801
Rental
23,188
17,540
Salary and bonus
1,149,068
904,932
Staff welfare
84,016
54,398
Specific assistance to clients
15,081
638
7,201
5,897
Telephone charges
Transport
Utilities
SURPLUS FOR THE YEAR
3,464
1,971
29,068
28,321
1,739,991
1,339,490
228,872
158,275
The accompanying notes to the audited accounts form an integral part of these financial statements.
For a copy of the full set of accounts, please visit our website: www.carecorner.org.sg or email: ccs@carecorner.org.sg
BALANCE SHEET
As at 31 March 2010
Note
2010
2009
$
$
4
85,021
107,964
Other receivables
5
171,526
205,716
Fixed deposits
6
1,120,000
820,000
Cash and bank balances
7
406,288
313,497
1,697,814
1,339,213
1,782,835
1,447,177
ASSETS
Property, plant and equipment
Current assets
TOTAL ASSETS
FUNDS AND LIABILITIES
Funds
Accumulated fund
8
1,388,578
1,159,706
Asset capitalisation reserve
9
42,551
32,481
Bursary fund
10
15,240
15,416
CapitaLand kids fund
11
-
-
Poor & needy fund
12
9,982
14,237
School pocket money fund
13
84,488
80,615
1,540,839
1,302,455
241,996
144,722
1,782,835
1,447,177
Current liabilities
Other payables
TOTAL FUNDS AND LIABILITIES
14
STATEMENT OF CHANGES IN ACCUMULATED FUND AND SPECIFIC FUNDS
Accumulated
Fund
$
Asset
Capitalisation
Reserve
$
Building
Fund
$
Bursary
Fund
$
CapitaLand
Kids Fund
$
Poor &
Needy Fund
$
School
Pocket
Money Fund
$
Total
$
Balance as at
1 April 2008
1,001,431
64,959
-
12,812
7,775
21,104
51,070
1,159,151
Movement for
the year
-
-
-
2,604
(7,775)
(6,867)
29,545
17,507
Depreciation
charge
-
(32,478)
-
-
-
-
-
(32,478)
Surplus for
the year
158,275
-
-
-
-
-
-
158,275
Balance as at
31 March 2009
1,159,706
32,481
-
15,416
-
14,237
80,615
1,302,455
Movement for
the year
-
54,031
-
(176)
-
(4,255)
3,873
53,473
Depreciation
charge
-
(43,961)
-
-
-
-
-
(43,961)
228,872
-
-
-
-
-
-
228,872
1,388,578
42,551
-
15,240
-
9,982
84,488
1,540,839
Surplus for the
year
Balance as at
31 March 2010
STATEMENT OF CASH FLOWS
Note
2010
2009
$
$
228,872
158,275
CASH FLOWS FROM OPERATING ACTIVITIES
Surplus for the year
Adjustments for:
Depreciation
58,811
53,241
Interest income
(2,446)
(6,617)
285,237
204,899
34,190
9,296
Operating surplus before working capital changes
Changes in working capital:
Other receivables
Other payables
Cash flow generated from operating activities
97,274
71,747
416,701
285,942
Net increase/(decrease) from :
Asset capitalisation reserve
Bursary fund
CapitaLand kids fund
54,031
-
(176)
2,604
-
(7,775)
2,446
6,617
(4,255)
(6,867)
3,873
29,545
472,620
310,066
Purchase of plant & equipment
(79,829)
(19,627)
Net cash used in investing activities
(79,829)
(19,627)
Interest income
Poor & needy fund
School pocket money fund
Net cash generated from operating activities
CASH FLOWS FROM INVESTING ACTIVITIES
Net increase in cash & cash equivalents
392,791
290,439
Cash & cash equivalents at beginning of year
1,133,497
843,058
Cash & cash equivalents at end of year
1,526,288
1,133,497
1,120,000
820,000
Represented by:
Fixed deposits
Cash and bank balances
Cash and cash equivalent at end of year
7
406,288
313,497
1,526,288
1,133,497
ACKNOWLEDGEMENT OF VOLUNTEERS & DONORS
CARE CORNER FAMILY
SERVICE CENTRE
(WOODLANDS)
DONORS
SUPPORT IN CASH
$10,000 and above
• Chen Li Presbyterian Church
• Cargill International Trading Pte Ltd
• 2 Anonymous Donors
$5,000 to $9,999
• CapitaLand Hope Foundation
$1,000 to $4,999
• The Community Foundation of
Singapore
• Tan Beng Teck
• Anonymous Donor
$500 to $999
• Lee Foundation
• Tan Hye Teck Richard
$100 to $499
• Phillip S H Lee
• Yap Wai Meng
• Anonymous Donor
SUPPORT IN KIND
ORGANISATION/CORPORATION
• Baby Concept Pte Ltd
• CapitaLand Limited
• Cargill International Trading Pte Ltd
• Carrefour Singapore Pte Ltd
• Field Catering & Supplies Pte Ltd
• Harpers Trading (S) Pte Ltd
• NEWater
• NUS Rotaract Club
• Royal Plaza on Scotts Carousel
• SCA Hygiene Singapore Pte Ltd
• TIME Magazine
• The Mapping Pte Ltd
• WOW Art
COMMUNITY
• Northwest CDC
• The Boys’Brigade Sharity Gift Box
• Yayasan Mandaki
VOLUNTEERS
LEARNING BEES – CHILDREN’S
PROGRAMME
• Alicia Ng Si Hui
• Ang Thiam Heng
• Baze Lee
• Cha Yen Chin
• Chiam Mun Yee
• Joachim Chia
• Koh Hui Teen
• Lim Ruo Shuang
• Lina Ong
• Ng Miao Hui
• Suzanna Huin Bte Hussain A H
• Sim Yong Ming
• Yap Jie Hui
• Yvonne Ching
LEGAL CONSULTATION
• Raymond Tan Tiong Hian
COPORATE RETREAT VIDEO
• Corrine Chua
• Joelynn Chien Kheng Ling
FOOD RATION - PROGRAMME
• Ang Hwee
• Bari Ahmat
• Mary Loy
YOUTH INN - PROGRAMME
• Afiqah
• Ahmad Zaki Bin Mohamed Khalid
• Amirah Kalyisah
• Angeline Lau
• Chan Bao Xing
• Chen Li Xia
• Chin Chau Lung
• Clifton Wong
• Danny Chee
• Derek Lim
• Eugene Tham
• Fion Tan
• Garry Lim
• Girish Pujar
• Ho Chee Yew
• Jannah Hakim
• Kasturri D/O Sivanesen Rajaretriam
• Lim Mei Xin
• Liu Zheng Yi
• Lydia Jamil Sam Ong Wu Sheng
• Tan Yuan Shiow
• Marliyana
• Muhammad Ihsan
• Muhd Ridhwan Bin Roslee
• Muhammad Suhairy
• Nadiah Razni
• Nurul Aisyah
• Samantha Sng
• Siti Azimah
• Siti Farhanah
• Shiqah Hashim
• Tan Bin Ming
• Tay Lay Tian
• Tan Shu Yi
• Tnia Zhao Peng
• Zakiah
HEALTHY START PROGRAMME
• Crystal Ng
• Janelle Yap
• Jill Shepherd
PRISONS PROGRAMME
• Richard Tan
• Sheikh Abdul Feroz Bin Abdul Khalid

CARE CORNER FAMILY SER VICE CENTRE (WOODLANDS) Care

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