International Journal "RFID im Blick Global"
Transcription
International Journal "RFID im Blick Global"
RFID BLICK August 2016 IM magazine for contactless data transfer GLOBAL Cover Story Automotive Supplier Faurecia Relies on UHF RFID Solutions of Siemens A Scalable, Comfortable and Cost-Optimized Application Improves all Production Processes Healthcare Tracking of Dental Instruments improves Patient Safety Chip Technology No Future for RFID and NFC Without a Higher Security Level on the IC Tourism Smart Processes on the High Seas with NFC and UHF RFID FULL SERVICE PACKAGE Intelligent devices for Real Time production visibility ARU-CSB reader system with integrated switch beam antenna: The ARU-CSB RFID System allows to detect fully automatically moving goods with the integrated 3 high selective read zones. For the first time it is possible to link raw RFID read data with positioning information which is directly provided from the system by using the high performing circular switch beam technology. AutoID solutions: noFilis CrossTalk is the most advanced software suite for IoT integration and Track & Trace visualization. CrossTalk DeviceManagement delivers plug & play integration for AutoID devices and backend systems on the market. The AppCenter provides many visual track & trace business scenarios out of the box. With the modular approach, it’s highly configurable and customizable apps allows CrossTalk to use in any scenario. KATHREIN RFID More information: www.kathrein-rfid.de conference & exhibition 2016 Dusseldorf, Sept 19-20 www.rfid-tomorrow.com tomorrow RFID tomorrow is picking up speed! The efficient Duo RFID Technology Know-How and End User Experiences Online tion for Registra 6 rrow 201 o m o t D I RF m/ Welcome to the RFID event that is unique in Europe! Sponsors 2 RFID IM BLICK GLOBAL • July 2016 w.co -tomorro d fi .r w w w ion registrat 5 Forums / 37 Exhibitors 35 SpeedLabs Over 45 Lectures 32 Use Cases Dear readers, The program of this year‘s RFID tomorrow is more up-to-date, more informative and richer in content than ever. From year to year since 2011, the number of lectures held by end users has increased. In 2016, the automotive industry is particularly well represented, for example by Volkswagen, Seat, and Mazda. Companies from the area of logistics and trade logistics like Zentek, Paragon, Schnellecke, or FrieslandCampina illustrate internal processes, container management, and pool procedures. The lecture by AIDA is very special, because it shows how RFID integration is beginning to be used in the field of tourism and cruises. In addition, topics from the fashion industry are represented by Vivienne Westwood and many others. I‘m also very pleased to introduce the healthcare-related lectures in Forum 5. There you will hear speakers from Denmark, Finland, and Canada, as well as from the Charité Berlin. The whole „RFID tomorrow“ team is looking forward to a successful event, together with all the speakers, exhibitors, and you, our participants. Your satisfaction with the information which you gain and the contacts which you will establish are the aims of all the actors involved in the conference. I will be pleased to meet you at RFID tomorrow 2016 in Dusseldorf! Yours sincerely Anja Van Bocxlaer Chief Editor “RFID im Blick” and „RFID im Blick GLOBAL“ vanbocxlaer@rfid-tomorrow.com August 2016 • RFID IM BLICK GLOBAL 3 Cover Story 08 14 Efficiency All Along the Line By Josef Hefele, Promoter for Industrial Identification, Process Industries & Drives, and Michael Bock, Promoter for Industrial Identification, Process Industries & Drives, Siemens RFID and Automotive 12 Magna Steyr on its way to the smart factory Franz Weghofer, Magna Steyr 14 Passive UHF-RFID-Solution boosts over-all efficiency of Paragon Chris Higgins, Group IT Director at Paragon Automotive 18 RFID and Security 20 “Security features ensure a bright future for RFID and NFC“ Ralf Kodritsch, Director Global Segment Manager RFID Solutions, and Brintha Koether, Senior Director & GM Payments, NXP Semiconductors 34 Using secure NFC to transform security and asset management for facilities managers HID Global 36 Exceet offers new, cross-indsutry adaptable token and wristband with payment function Exceet Card Group 4 RFID IM BLICK GLOBAL • August 2016 Contents RFID and Aviation 16 16 No baggage gets lost! Delta Airlines rolls out a global RFID baggage tracking solution Compiled by “RFID im Blick Global“ 32 Healthcare 32 Tracking of dental instruments improves patient safety Bo Danielsen, Head of School of Oral Health Care, University of Copenhagen, Faculty of Health and Medical Sciences RFID in Fashion and Retail 24 24 RFID take-off into The Cloud Johannes R. M. Vilmar-Burgert, Senior Project Manager Merchandise Visibility, and Geert den Hartog, Key Account Director, Checkpoint Systems 30 Tourism and Parking 26 Smart processes at sea: RFID on the AIDAPrima Gunnar Bock, Director of On-board Applications, Aida Cruises 30 Smart Parking in the City of Westminster Simon Morgan, Westminster City Council 06 are Middlew Product Overview tomorrow 19th & 20th September 2016 Sit back and relax with RFID-enabled middleware The software component as a service provider for data exchange Mojix ViZix ViZix is a scalable, secure, high-capacity platform for Internet of Things (IoT) business solutions which is used in a variety of industries. Featuring highly configurable application frameworks, elegant user interfaces, and both real-time and big data analytics, ViZix enables data visibility and understanding across the enterprise. ViZix enables businesses to consume, process, visualize, and act upon time-sensitive information. Highly flexible and configurable, ViZix enables users to customize business rules and user interfaces without additional code development. ViZix transforms sensor data into interactive maps, images, and reports valued by business users, providing a rich user experience and reducing costs and deployment time. Mojix info@mojix.com www.mojix.com OAT Foundation Suite The OAT Foundation Suite enables retailers to deploy a proven, integrated, and extensible RFID data management platform that goes beyond capturing and filtering RFID data, to adding business context, consistency logic, and two-way process integration into enterprise systems. This provides an immediate and accurate record of process steps, and asset and inventory movements. As a result, retailers are able to improve their supply chain, manufacturing, and store operations. Checkpoint Systems Dominik.Brosch@checkpt.com www.checkpointsystems.com !D Cloud !D Cloud is a cloud-based alternative for RFID middleware that is tailored to the specific needs of the retail sector. This softwareas-a-service (SaaS) solution functions as an integration layer between RFID readers and the retailer’s ERP software, which enables retailers to raise their stock accuracy to over 98% at the lowest cost and effort. Detailed insights into actual stock levels Nedap Deutschland andreas.lorenz@nedap.com enable retailers to improve the speed and quality of the in-store www.nedap-retail.com and DC-to-store replenishment, increase sales, and offer omnichannel services. Modular and intelligent: the RFID Sprinter Component System The interaction of the components in this AutoID solution runs smoothly and in a future-proof way. With the RFID Sprinter a complete product family of certified components is available at your disposal: from the RFID tags, the hardware and its control, to the software, up to configurable and modular business process apps. As you want and need them, the modules can be combined for simple tasks as well as complex central and decentralised applications and easly integrated into ongoing operations. Additional functional services can be added as needed at any time. 6 RFID IM BLICK GLOBAL • August 2016 syspro info@sys-pro.de www.sys-pro.de Middleware Middleware RFID middleware solutions 2016: powerful software systems process RFID data streams adaptively rather than simply collecting and filtering data. Thus, new and expanded possibilities for the integration of RFID applications are created. RFID systems synchronize the virtual world (ERP, MES, etc.) with the real world of business processes. The requirements regarding the RFID data pre-filtering and the data analysis rise with the increasing digitalization of business processes. Modern RFID middleware solutions have to keep pace with these requirements. Therefore, current middleware products are often integrated into overall software solutions and are used for specific applications. There is a wide selection of different solutions, as well as variety in the functional range of each product. Whether a middleware for process design is necessary or not, is a decision based on the requirements of the process and, ultimately, the system integrator. AutoID-Middleware Graidware Solutions by SIGMA Chemnitz facilitate the transformation to a digital business. The Device Control Center facilitates the connection of Auto-ID devices. Data is pre-filtered and delivered to third-partysystems. For advanced data processing functions Graidware is recommended. Graidware qualifies data, thus enabling the company to receive high-quality process data, which can be transferred to superordinated systems and used for management control. Through the collaboration of DCC and Graidware the processes can be optimized and made transparent. Sigma Chemnitz info@sigma-chemnitz.de www.sigma-autoid.de Ha-VIS Middleware Harting Technologiegruppe Auto-ID@HARTING.com www.harting.com www.harting-rfid.com The HARTING Ha-VIS Middleware is the intelligent software bridge between Auto-ID Hardware and your company’s application. The solution includes the following features and functions: easy reader connection; LLRP based interface; data aggregation, data filtering, data grouping in standardized or customized formats; reading, writing and locking of transponders and transponder data; time triggered or IO triggered events – and much more. 7iD DIP Software Suite 7iD Technologies‘ DIP Device Integration Platform is a powerful IoT middleware and is being used by renowned system integrators for demanding RAIN RFID projects. In addition to functionalities like device monitoring and customizable read-event-qualification, several integration tools such as “DIP Analyzer“ and “DIP Network Management“ support field engineers during the entire RFID project lifecycle. The whole software is standardscompliant and can be used with a great number of compatible devices, regardless of the manufacturer. 7iD Technologies rfid@7iD.com www.7iD.com CrossTalk Architecture The CrossTalk Product Suite consists of three major components: the Cross-Talk AutoID Edgeware for the integration of stationary AutoID read points, CrossTalk Mobile for mobile scenarios (on-/ offline), and the CrossTalk Application Center for real-time tracking & tracing and RTLS applications. CrossTalk supports a mix of technologies from major RFID, RTLS, and Barcode providers. The CrossTalk AppCenter provides many pre-configured visual track & trace applications. Kathrein RFID rfid-sales@kathrein-rfid.de www.kathrein-rfid.de August 2016 • RFID IM BLICK GLOBAL 7 Efficiency Along the Line All How UHF-RFID technology optimizes processes and product quality in the production of automotive exterior parts By Josef Hefele, Promoter for Industrial Identification, Process Industries & Drives, and Michael Bock, Promoter for Industrial Identification, Process Industries & Drives, Siemens A renowned manufacturer of automotive exterior parts is relying on new RFID technology in the UHF range for the production and distribution of bumpers and sills. This facilitates the coordination and optimization of all workflows along the entire value chain, thereby consolidating its top position in terms of process and product quality. The absolutely successful introduction of RFID in this area has already resulted in multiple follow-up projects for the globally operating group. The production of automotive exterior parts has a long tradition in the Franconian town of Pappenheim. In 1975, the world‘s first plastic bumper was manufactured in the plant now owned by the Faurecia group. Since then, the product portfolio has been expanded and state-of-the-art production technology has been introduced. The roll-out of ultra-high frequency RFID (radio frequency identification) technology in further exterior plants of the globally operating manufacturer represents the latest innovation step. The target is to improve the efficiency and transparency of the manifold processes along the value chain and to further advance the quality of the product. Scalable, comfortable, cost-optimized Prior to the project, responsible executives in the production and IT departments carried out a benchmark for the selection of what is known as a middleware. They tested special hardware and software for the connection of different identification and registration systems to the ERP (Enterprise Resource Planning) level. This resulted in the decision in favor of the Simatic RF600 UHF RFID system by Siemens and the “Tagpilot“ middleware by Tagnology Systems GmbH (Graz/Frankfurt). 8 RFID IM BLICK GLOBAL • August 2016 RFID and Automotive The finalized bumpers are transported to the warehouse on customer transport pallets, within the scope of which their passage is automatically detected via RFID and entered in the ERP system. In its role as Solution Provider, Tagnology Systems developed a process-capable gate solution for this purpose which facilitates reliable differentiation between moving and standing components. Tagnology represents a certified Siemens Solution Partner who decisively contributed to the successful implementation of the RFID technology. Readers from the new generation (RF650R), as well as antennas which are adjustable to the various applications both in terms of performance and size (RF620A, RF640A and RF660A), were the common first choice for the Pappenheim project. Besides global availability, high industrial standard (up to degree of protection IP65), and scalability, the comfortable options regarding the system‘s integration, commissioning and maintenance were also decisive factors. For example, the preferred readers can be rapidly and easily integrated into existing IT environments via RJ45 Ethernet interface and up to four – using a splitter even up to eight – different antennas can be connected to this assembly. This scalability allows for the very costefficient realization of both simple and complex tasks. Also, the application of Profinet-capable readers (RF680R/RF685R) is intended for future applications. This does away with separate communication modules, which further eases integration in the production environment. For example, read commands/results can be transferred directly and without middleware, e.g. from the control system to the reader in the field or to one or more subordinate readers via a Simatic controller. The Profinet readers can be configured and diagnosed during ongoing operation via a second Ethernet interface. Amongst other things, the RSSI value (Received Signal Strength Indicator), i.e. the “activation power” of each transponder in the sensing range, can be determined and reduced to the required level via the push of a button. Both the current as well as the best attained signal strength are shown on the web browser in the form of a bar chart. Using the setup tools which can be parameterized via web interface, reading stations can also be rapidly and comfortably set up, even under difficult local conditions as well as under the influence of changing reflections. Onboard diagnostics during ongoing operations facilitate the checking and adjustment of settings, which allows for rapid responding to changes in reader alignment or conditions in a reading station’s environment. The devices support access across multiple user levels, for example for plant operators, or set-up and service staff. Subject to corresponding authorization, the assistants also support remote access via the network, which helps to bridge long distances and minimize downtimes. An LED row on the devices which is clearly detectable even from a great distance essentially supports the set-up of reading stations within a machine without laptop or network access. These LEDs indicate the RSSI value of the responding transponder in the form of a “thermometer“. This considerably eases set-up and diagnostics and results in significant time savings. Easy handling via browser Transparency and efficiency from injection molding to the warehouse All new Simatic RFID readers make additional software for the commissioning, optimization, and diagnostics of reading stations unnecessary as all required tools (setup tools) are implemented in the device firmware for easy call-up via web browser. Constant software updates, for example when new devices with extended functions are added, are rendered unnecessary. Faurecia initially introduced the new technology to its production area for the manufacturing of injection-molded bumpers and side sills for a German premium automotive manufacturer. In addition to the software and its integration in various infrastructures, the Solution Partner Tagnology also realized the entire steel construction. This refers in particular to what are August 2016 • RFID IM BLICK GLOBAL 9 Based on the RFID labels, the system also checks the positions of the bumpers on the paint skids, which helps to prevent damage to painting robots and parts. Using Simatic RF630L labels, Faurecia Automotive Exteriors traces injection-molded bumpers on their way through the process, providing the parts with quality features and detecting them in the ERP system. known as RFID gates, which are tailored gates with which the manufactured parts are detected in bulk when passing through on forklift trucks. Starting with the removal of the injection-molded parts from the machines, RFID now accompanies the entire manufacturing and distribution process in the production area. For this purpose, the corresponding RF630L RFID label is attached to a defined position on the parts‘ interior. The Tagpilot middleware acts as the connecting link between the RFID hardware (and other detection systems if required) and the ERP level. Each label features a unique identification number (UID) which allows the reliable and contactless identification of parts in the further production process. Component-specific work content is called up and initiated from a central database via UID. Absolved steps and the quality status (OK/NOK), including information regarding the type and position of errors, are written back and “enclosed“ with every single part, so to speak. The labeled bumpers or side sills are deposited in transport frames, electronically assigned to these cradles, stored intermediately and transported. The control of the parts on the skids is a further incorporated application. The system checks the allocation of the bumpers to the paintwork station via RFID. This ensures the reliable prevention of component and painting robot damage as well as resulting downtimes, which was hitherto impossible in this quality grade. The workflow for the components‘ robotized flame treatment prior to painting is comparable. The broad portfolio of various applications with tried-and-tested RFID transponders (labels/tags) by Siemens also comprises a (chemically as well as thermally) suitable and proven version for this application. The selected RF630L adhesive labels are suited for applications involving increased temperatures up to 90°C and support multiple painting processes. Siemens also develops and tests customized versions for special requirements. Moreover, the handling process for polishing and quality assessment by a plant worker is also made easier and more comfortable by RFID technology. Beforehand, the bumpers had to be detected and identified via a handheld scanner, which could result in damage caused by the scanner as the barcode labels were not optimally positioned for this purpose in the parts‘ interior. Today, the RFID label is automatically detected via antenna when the parts are placed on the rotatable test rigs and the plant worker is immediately shown the corresponding assessment matrix on an industrial-standard tablet. The system has access to all previously detected quality data and supports the plant worker by indicating potential NOK criteria, as a result of which certain (critical) quality features can be particularly focused on. This eases and accelerates this process step as well. The bumpers in a robot punching station in the final assembly area are automatically detected via RFID in a similar manner, albeit from a greater (safer) distance. Here as well, the executed work steps and corresponding quality are transferred from the robot controller to the quality assurance system via UID and “enclosed“ with the parts. This way, the system also detects whether a required punching step has already been implemented in order to prevent renewed processing and resulting damage/quality defects. 10 RFID IM BLICK GLOBAL • August 2016 Intelligent arrangement and evaluation for maximum process reliability Following this final step, the already processed bumpers are deposited on customer transport cradles and transported to the interim warehouse using a forklift truck. For the (process-)reliable detection of outgoing production components, a total of eight RF660A RFID antennas are mounted on each hall gate; four of which are arranged diagonally inwardly, and four outwardly. The reading stations on one side (left/right) are assigned to a reader on this side and the read results are transferred to the middleware via Industrial Ethernet for allocation and logical evaluation. This makes long cables and laborious measures for cable routing on the gates unnecessary. Not only does this arrangement of reading stations and readers allow for driving direction detection when passing through, but the smart evaluation of signal strengths furthermore prevents the detection of components deposited in a gate‘s environment. When passing through the gate, only the data of the currently moved components are considered and automatically transferred to the ERP system. RFID and Automotive On so-called “sill gates“, two antennas are connected to a reader via a splitter for space and cost reasons. Two antennas each detect the labels attached to the sills‘ top or bottom. Four small RF620A antennas are installed on each gate in order to detect sills labeled in different positions (top/bottom). This is also the case with so-called “sill gates“, which were set up by Tagnology for the detection of various side sills during transfer/pick-up by forklift trucks. For space reasons, four small RF620A antennas are installed on each gate in order to detect sills labeled in different positions (top/bottom). Thanks to the application of antenna splitters, multiple antennas assigned to the same task can be operated by one reader, allowing for full exploitation of their resources, which in turn minimizes the number of devices and corresponding system costs. High-end process and product quality Together with the “Tagpilot“ middleware by Tagnology, the high-performance Simatic RFID technology by Siemens coordinates the workflows at Faurecia Automotive Exteriors along the entire value chain. All in all, its introduction at the beginning of 2015 has resulted in a significant improvement of both processes and product quality. Staff members have been benefiting from advantages in terms of faster and more reliable task completion. Project manager Mike Mülhausen is excited about the many options and is already in the process of implementing further RFID projects within the Faurecia group. Container management in the Pappenheim location, for example, is realized on the basis of RFID for shipping control in assembly centers and for compliance with specific maintenance cycles. Moreover, the labeled bumpers and sills also facilitate the improvement of cross-plant process steps between supplier and user and allow for the development of optimization potentials. “Word of the many options of RFID technology has long since gotten around, not only to the group‘s top management level, but also throughout the automotive sector via joint committee work,“ summarizes Mike Mülhausen. As a result, he was able to rely on full internal support and there was no manufacturer who has not yet made an inquiry on the subject. In the robotized punching, the parts are also detected via RFID, relevant worksteps are initiated, and completed steps are indicated via the unique identification number (UID). Faurecia – global partner of leading automotive manufacturers worldwide Since the merger of the Bertrand Faure and Ecia companies in 1999, Faurecia has developed into one of the world‘s major automotive suppliers with its four business divisions of Emission Control, Automotive Seating, Interior Systems, and Automotive Exteriors. Faurecia Automotive Exteriors is the European market leader and offers a diverse product portfolio, including: - Painted bodywork components such as bumpers, side sills, hatchbacks, fenders, and spoilers - Front-end modules, including technical or structural support element, electric fans - Composite structural components such as vehicle underbodies, roof structures, rear vehicle areas, and crash management systems August 2016 • RFID IM BLICK GLOBAL 11 The automotive company focuses on an adaptive self-organising production to optimize processes at its site in Graz Franz Weghofer, Magna Steyr, speaks with ‘RFID im Blick Global’ F lexible, tailor-made, customer-oriented: in order to reach these goals, Magna Steyr, a subsidiary of the Canadian automotive supplier Magna, focuses on the concept of the Smart Factory with regard to its commissioned vehicle production. Franz Weghofer, Project Manager for the Smart Factory, Magna Steyr, speaks with ‚RFID im Blick Global‘ about the dynamic interaction between the real and the virtual factory. He also puts emphasis on the cross-linking of humans and machines, on the use of RFID, and on the benefits of Big Data for digital production. Magna Steyr has been living the digital transformation for years “A company has to integrate technological innovations into its production as fast as possible in order to work in a customer-oriented and economically efficient manner. Hence, we focus on the concept of the adaptive digital factory.” Franz Weghofer, Project Manager for the Smart Factory, Magna Steyr 12 RFID IM BLICK GLOBAL • August 2016 Individual custom-built production, continuous technology solutions, and crosslinked exchange of information between supplier, manufacturer, and end-customer determine the automotive industry more than ever. Magna Steyr faces the changes to the market by pushing the implementation of agile production. The goal: a self-optimizing system that records data in real-time, virtually analyses the data, and implements the resulting solutions directly into real production. “A company has to integrate technological innovations into its production as fast as possible in order to work in a customeroriented and economically efficient manner. Hence, we focus on the concept of the adaptive digital factory. Digital self- organising production owns the future,” Franz Weghofer says, summarising the pragmatic approach of the automotive company. Adaptive, flexible production Years of experience in commissioned vehicle production as well as the flexible convertible site in Graz ease the way towards the Smart Factory for the company. Due to the adaptability of the site, different assembly orders for different car models can be executed on one assembly line at the same time without having to exchange lines. Additionally, the company plans to use mobile production stations in the future that can change between production lines as needed. “The company focuses on self-organising vehicles that adapt their routes to realtime requirements. Adaptive boxes show the required work material to the staff. RFID and Automotive Flexible production in the digital factory The virtual factory communicates with the real factory in real-time in order to optimise production. The digital factory monitors production processes in real-time, and optimises them in real-time simulations to directly implement them into production. The goal is a self-optimising system. Shelves register vacancies and order replenishments all by themselves. Resources can be used efficiently and processes can be optimised in real-time due to a short reaction time and the adaptability of the production,” Weghofer says. Real-time interaction between the digital and the real factory The virtual factory communicates with the real factory in real-time in order to optimise production. The digital factory monitors production processes in realtime. Big Data algorithms evaluate the collected information and pass it back to the production. “The indicator-controlled production enables a continuous transparent visualisation of data in real-time, as well as the integration of required data from different sources. The result is a virtual production development which is faster, more cost-effective, more efficient, and more competitive,” Weghofer explains. “The goal is a self-optimising system that displays a transparent virtual image of reality across the complete life cycle.” Proactive cross-linking of humans and machines Humans and robots are closely interlinked in the Smart Factory of the future. They do not work separately, but rather in a team. “The robot learns from the human. It passes the acquired knowledge on to other robots in realtime. The rest of the human staff can also access it. The continuous data exchange establishes an equivalent level of knowledge for all parties involved. Most importantly, the robot acts as an assistant. The machine is supposed to support and aid the human selectively, not comprehensively – for example, at the assembly line. The staff are able to proactively co-create (robotic) use cas- es in road shows. There, the employees can contribute ideas for the optimisation of processes and can give feedback about the practical use of robots,” Weghofer explains. RFID as important component The project manager emphasises that RFID is an important component on the way to the Smart Factory: “RFID technology makes continuous solutions for information exchange possible. The client as well as the supplier wants to have access to information from production in real-time. As a result, RFID is already used today in containers, in AGV, and in real-time locating of vehicles in the yard management at the production site. The company plans to install a RFID gate in the future in order to partially automatically identify the component parts of the suppliers.” August 2016 • RFID IM BLICK GLOBAL 13 Chris Higgins, Group IT Director at Paragon Automotive in an Interview with „RFID im Blick Global“ Passive UHF-RFID-Solution boosts over-all efficiency In an industry first in the UK, Paragon has of Paragon optimized internal processes with RFID D riving efficiency with RFID: UK-based Paragon Automotive wanted to increase the visibility within the automotive supply chain while gaining control over the internal processes at the same time. A passive UHF-RFID-Solution not only enhanced speed and accuracy across the entire supply chain, but also laid the foundation for a glass pipeline between manufacturer, logistics provider, and dealer. Chris Higgins, Group IT Director Paragon Automotive, speaks with “RFID im Blick Global” about the reasons for turning to RFID. He not only focuses on the tagging process, but also highlights the resulting benefits for both Paragon and its clients. 14 RFID IM BLICK GLOBAL • August 2016 In Immingham, the vehicle arrives at the quay site where a rugged handheld terminal registers the vehicle via barcode. In the next step, the passive UHF-Tag is applied to the quarter-light at the back of the car. “The position in the centre of the glass worked best during testing in terms of readability. An application shows the exact position of where to place the tag. The company built the Android application in-house to integrate it seamlessly into the compound management and logistics system of Paragon, called Evolution,” Higgins reports. The Tag-ID is then linked to the system, making it possible RFID and Automotive to track and control the asset at all times. RFID-Readers identify the car at the gates to the site. They report back to the customer that the vehicle has arrived in the UK. At the gate, a digital display board informs the driver about the car‘s destination: storage or pre-delivery inspection. At the compound, every parking spot has a unique address that consists of zone, row, and bay which the driver communicates to the system via app. Moreover, a truck equipped with RFID-Readers drives around the site all day registering the exact location of every vehicle in real-time. Paragon uses an RFID reader by Motorola as well as bluetooth-connected readers for the Android handsets by BlueBerry, while Codegate integrated the hardware. “RFID is a tool to optimize outdated processes, but the data provided by the software offers the biggest benefits. It is our future goal to create a single, transparent view between company, manufacturer, and dealer based on the data provided via RFID. For now, Paragon plans to roll out the solution to other sites in the next twelve months,” Higgins states. Manual Search without RFID Time-Consuming Over 20,000 vehicles are managed by a single site each year. “When we managed about 500 cars a day the manual search-process proved to be very time-consuming. No car was allowed to move during the stock check. As a result, the complete check lasted for at least two days,“ Higgins states. Increasing Labour Expenses A manual stock check required a higher number of staff as each single car needed to be searched individually. This led to high labour costs for the company. Increasing Costs The time-consuming search, the high number of required staff, and the service disruptions led to increasing costs for the company. The Registration Process The vehicle is either registered via barcode or via the last eight digits of the VIN number when it arrives at the compound for the first time. Service Disruptions During the manual stock check every single logistical and operational process needed to be put on hold. As a result, the New Vehicle Service, the In-Life Vehicle Service, and the Used Vehicle Service needed to be cancelled for a couple of days. Thus, intricate services could no longer be provided to the costumer. Yesterday Manual Search without RFID: Time and Cost Intensive Over 750,000 vehicles a year “Paragon Automotive manages over 750,000 vehicles per year at twelve different sites, out of the 2.63 million cars that are imported into the UK in total. The company operates on 565 acres of storage and 630,000 square feet of vehicle processing facilities. With numbers like these, you need to know where your assets are at any time. The manual identification process with barcode and VIN number no longer met the company’s demands. Thus, Paragon turned to a passive UHF-RFID-Solution that was rolled out in December 2015 with vehicles from KIA in the redeveloped site in Immingham,” Higgins explains. The automotive service provider offers three different types of car services to clients such as Volvo, Peugeot, Mercedes-Benz, Europcar, and VW. The New Vehicle Service inspects and prepares cars for their delivery either to a car hire company or to a dealer. The In-Life Vehicle Service prepares vehicles for demonstration purposes, and the Used Vehicle Service refurbishes the cars for re-sale. “For now, the company is UK-based but an expansion to the whole of Europe is definitely an option for the future as the automotive sector keeps growing,” Higgins says. Automatic Search with RFID Decreasing Labour Expenses Time-Effective The solution led to decreased labour expenses. Higgins said: “Where a stock check of 20,000 vehicles would have taken a team of 20 people an entire weekend, we can now complete the task with the push.” With up to 20,000 vehicles managed by a single site, the RFID-Solution evidently saves time in the vehicle management. “The saving figures are very encouraging,“ Chris Higgins states. Decrease in Service Disruptions Decreasing Costs All in all, overall costs decreased significantly due to the RFID-Application that drives efficiency in terms of time, staff, and vehicle management. Paragon expects a ROI within twelve months for each site. The Registration Process After being registered via barcode, the vehicle is tagged with a passive UHF-RFIDTag to track and control the asset in realtime. The Tag-ID is then linked to the the compound management and logistics system of Paragon, called Evolution. Since the implementation of the RFID-Solution, long-term operations run parallel to the automatic search. The vehicles keep moving during the stock check. Thus, intricate internal processes no longer need to be stopped, which has a positive effect on the service quality as well as the costs. The RFID-Vehicle To completely avoid ‘blind spots’ in the system, a vehicle equipped with fixed RFID-Readers on top drives around the site all day registering the exact location of every vehicle in real-time. The combination of GPS and RFID-Data enables Paragon to correct a false location immediately. The company gains complete control over all processes as the visibility and transparency within the supply chain are increased significantly. Primarily designed as an additional layer, the RFID-Vehicle even contributed to an app update with its rich set of data. Present Automatic Search with RFID: Efficient and Transparent August 2016 • RFID IM BLICK GLOBAL 15 e g a g g a B o N ! t s o L s get Delta Airlines rolls out a global RFID baggage tracking solution – passengers can choose to track their baggage via an app Compiled by „RFID im Blick“ 16 RFID IM BLICK GLOBAL • August 2016 RFID and Aviation A n everyday scenario in an international airport: a passenger is at baggage reclaim and is waiting in vain for their suitcase, only to find out later at the service counter that it is on the way to Los Angeles rather than being where they are, in New York. The passenger is angry. The additional cost for the airline to replace or compensate for the baggage will be an average of 100 US dollars. With approximately 23 million “mishandled bags” in 2015, the flight industry is faced with costs of around two billion dollars per year. This is reason enough for carriers like Delta Airlines to push methods of reducing the number of “mishandled bags” to increase passenger satisfaction – and to decrease costs. RFID Baggage Tagging isn‘t Rocket Science The use of RFID for baggage tracking is not a groundbreaking idea. In the past, Quantas, Alska, and Lufthansa have experimented with the technology to reduce losses and baggage delays. Even individual airports such as the McCarren International Airport in Las Vegas have been using a solution for RFIDbased baggage handling since 2012. The RFID roll-out, which was announced by Delta Airlines in early 2016 and should be completed by the end of 2016, pushes beyond the parameters of what has previously been done. Delta have invested US $50 million in RFID In April, the airline announced that they would roll out an RFID baggage tracking solution. They transport around 180 million passengers and more than 120 million pieces of baggage per year. The airline operates over 15,000 flights to more than 340 destinations in 58 countries daily. Delta is equipping all of its global distribution locations with RFID technology. U.S. Department of Transportation statistics show that Delta is regularly ranked in the top three US-based airlines with the lowest level of flight plan deviation and the lowest number of “mishandled bags”. At the same time, the company will have invested about US $50 million into a global RFID solution by the end of 2016, to continue to reduce their already low baggage loss ratio. First test results have shown that a detection rate of 99.9 percent was achieved throughout the whole baggage process – from baggage check-in to baggage reclaim. “With a $50 million investment in RFID at 344 stations around the globe, we aim to reliably deliver every bag on every flight,” says Bill Lentsch, Delta‘s Senior Vice President for Airport Customer Service and Cargo Operations, in a published Delta blog entry. “This innovative application of technology gives us greater data and more precise information throughout the bag’s journey.” Extensive technology deployment Delta technician teams issued 4,600 hand-held scanners and installed 3,800 RFID baggage tag printers and 600 RFID reader systems along baggage conveyors worldwide to keep track of baggage tagged with RFID baggage tags. 1,500 baggage conveyor belts installed at 84 key stages with integrated sensors show a green light when a checked-in baggage piece is ready for loading. By the end of 2016, the current roll-out should enable the airline to permanently track baggage on all main Delta routes and all connecting flights. More information for passengers However, Delta doesn’t only want to use the captured RFID data from the baggage handling process for process optimisation and increased efficiency, but also to provide baggage data to each passenger via a smartphone app. “In the same way that customers want information at their fingertips about flight changes, we know our customers want clear visibility to their checked bags,” says Tim Mapes, Delta‘s Chief Marketing Officer, also on the Delta blog. “Delta’s industry-first baggage tracking app was a good first step. RFID will allow us to set a new standard for more transparent, interactive tracking on the Fly Delta mobile app.” If, despite the technology, a piece of baggage does take the wrong route within the handling process, it is possible to locate it much more swiftly thanks to RFID. At the end of 2016, there will be no more need for every single bag to be registered individually and manually for verification via barcode scanner. With an RFID chip embedded in the baggage tag, handling processes are optimised and customers will keep track of their bags through the Fly Delta mobile app beginning in the fourth quarter of 2016. Cost reduction is not the only goal In 2015 the cost of “mishandled bags” was $2.3 billion. A significant expense, clearly, but the figures are on a downward trend. As the number of passengers and baggage rises, the incidence of “mishandled” baggage decreases (see info box). Delta is trying to accelerate this process with the newly launched RFID project, and is considering additional services to increase passenger comfort, such as the tracking and tracing app for baggage. August 2016 • RFID IM BLICK GLOBAL 17 In the baggage claim area each piece of baggage is tagged with an RFID label at 344 Delta stations worldwide. “Mishandled bags” generate $2.3 billion in additional costs for the flight industry The flight industry is booming and passenger numbers continue to rise each year. The IATA has estimated there will be more than seven billion passengers by 2035. In 2015, there were 3.2 billion passengers, and almost every passenger comes with baggage. In order to ensure that each item of baggage reaches its final destination, a high level of logistical and organisational effort is required. But passengers and their baggage do not always reach the same destination. In 2015, the “mishandled bags” rate was 6.53 bags per thousand passengers. Overall, there were 23.1 million “mishandled bags” in 2015. This is less than half what it was in 2007, when 46.9 “mishandled bags” were registered. This 50 per cent reduction within nine years is enormous, especially as the number of passengers has increased from 2.48 billion in 2007 to 3.54 billion in 2015. However, the 23.1 million “mishandled bags” in 2015 cost the flight industry US $2.3 billion US dollars. Sources: www.delta.com www.sita.aero, www.iata.org www.transportation.gov 18 RFID IM BLICK GLOBAL • August 2016 RFID reader and antennas installed at the baggage handling systems capture every piece of baggage. The baggage control is automated and it is more likely that the correct case reaches the right aircraft. Scanner at the baggage conveyor belts inform staff by visual signal, if the booked baggage is on the right way to the related aircraft. Baggage handling staff can identify individual pieces of baggage via handheld at any time in the process, especially baggage that has to be processed separately. Time-consuming manual searching is eliminated. QUICKLY ACCESS INVENTORY AUTOMATE PROCESS. With Confidence. With over 20 years of experience developing and manufacturing the most advanced RFID solutions in the world, HID Global is pushing the boundaries of Identification Technology and how it’s used to improve inventory accuracy and speed up process. Our innovative RFID solutions allow you to automate workflows and quickly track and identify a wide array of assets quickly, while preventing human error. From commercial laundry and livestock to logistics, manufacturing and medical devices— optimize, tag and protect with confidence. You’ll call it protection at every level. We call it “your security connected.” YOUR SECURITY. CONNECTED | Visit us at hidglobal.com/trusted-tag-services © 2016 HID Global Corporation/ASSA ABLOY AB. All rights reserved. HID, HID Global, the HID Blue Brick logo, and the Chain Design are trademarks or registered trademarks of HID Global or its licensor(s)/supplier(s) in the US and other countries and may not be used without permission. NXP has developed the “UCODE” DNA technology for UHF (RAIN) ICs. It combines the highest security demands for stored information with the best possible performance in terms of read range and speed. “SECURITY FEATURES ENSURE A BRIGHT FUTURE FOR RFID AND NFC” “The more object connectivity is realized – in the automotive environment, whether traveling, or at home the more the need for technological security grows.“ Ralf Kodritsch, Director Global Segment Manager RFID Solutions, NXP Semiconductors 20 RFID IM BLICK GLOBAL • August 2016 Although more than five billion UHF (RAIN) tags were sold worldwide in 2015, NXP understands that the technology needs to be developed to meet future needs, and to significantly advance the IoT. Ralf Kodritsch, Director Global Segment Manager RFID Solutions, and Brintha Koether, Senior Director & GM Payments, NXP Semiconductors, in interview with “RFID im Blick Global“ T he times has passed when RFID applications were used only in production and logistics, far away from the interests of consumers. RFID technology is increasingly entering peoples’ lives around the globe: in smart homes, or when shopping or making payments. For NXP, the global market leader for RFID ICs, there are clear signals that security issues are increasingly coming to the fore. Ralf Kodritsch thinks it is important to listen carefully to which market requires which specific technical solution, in order to best advise users. In an interview with “RFID im Blick Global“, the Director of the Global Report and Segment Manager for RFID Solutions and his colleague Brintha Koether, Senior Director & GM Payments report on the challenges of developing the right solutions for the changing market demands and for different country-specific needs. Always more, always faster, always more secure? Payment using contactless cards has already been established in numerous countries worldwide. In Germany it is still a new phenomenon, says Brintha Koether: “In 2015, more than a billion contactlessly-triggered transactions were counted worldwide. In Germany, on the other hand, the spread is still rather slow, although the rollout of contactless card terminals by large retail chains such as Aldi and Lidl has comprehensively prepared and advanced the infrastructure.“ Another trend is the ‘digital wallet’, as Ralf Kodritsch adds: “For more than 13 years, the contactless Oyster card with ‘MIFARE’ chip has been successfully used in London’s public transport. Today, passengers can use the contactless function of their credit card as ‘Oyster-media’. Thus, a card or regular charging is no longer necessary.“ Advanced card options bring new challenges in terms of transaction speed and security, says Ralf Kodritsch: “Mobile payment via smartphone or via wearables, such as Activity Tracker with NFC functionality, is more and more accepted worldwide. There are also new options for using contactless smart cards for payment and ticketing. NXP has been focused for years on developing innovative features to continuously increase the security level of contactless solutions. Now, the demand is increasing by leaps and bounds, and NXP can deliver marketspecific solutions based on many years of accumulated expertise. these needs early and developed different methods and solutions to ensure the required safety levels were met.“ Brintha Koether is convinced that “NXP is a world leader in the production of secure chips. The ‘Trust provisioning service‘ ensures that master keys and certificates match and are stored with maximal security on the hardware.“ Country-specific security requirements “The entire smart card sector, and bank cards in particular, originated in Europe. Therefore, NXP always pays special attention to the European market when it comes to new security products. Europe is very interesting for NXP because of the different country-specific security requirements. What seems like an additional challenge at first glance is turned by NXP into an opportunity to test different solutions in different markets. The growing know-how gained through the variety of projects that are employed at the same time is “Security“ – facing the IoT – is a big word that combines numerous needs and requirements. “The more connectivity there is in almost all areas – in the automotive environment, while traveling, or in private homes – the stronger the need for technological safety becomes. Across the World, security aspects have great importance for contactless identification and communication,“ says Ralf Kodritsch. He explains: “NXP identified Better ICs through different requirements? August 2016 • RFID IM BLICK GLOBAL 21 “For NXP, Europe is very interesting because of the extisting different country-specific security requirements. What seems like an additional challenge at first glance offers NXP the opportunity to test different solutions in different markets.” Brintha Koether, Senior Director & GM Payments, NXP Semiconductors crucial. It would not be as extensive if there were only individual projects,” explains Brintha Koether, drawing on the past as evidence: “The security sector and the ‘Tech Community’ have been more pronounced in Europe than on other continents. In addition, NXP has been cooperating with the Federal Office for Information Security (BSI) in Germany and with the Agence nationale de la sécurité of systèmes d’information (ANSSI) in France on security issues for many years.” Increased manipulation risk in the IoT? “NXP relies on the prediction that around 50 billion ‘Connected Things’ will be interconnected in the IoT by 2020,” says Ralf Kodritsch. This is, of course, a huge potential market for IC manufacturers like NXP. At the same time, the company is aware of its responsibilities. “With an increase in the number of smart products that can interact with their environment to optimize industrial processes, to make transport safer Operating Distance Operating Frequency Solutions • • Consumer Interaction Brand Protection Up to 10 cm • • • • Ticketing Access Management Micropayment, Loyalty Brand Protection Up to 10 cm • • • Credit Cards Debit Cards Wearables • • • Brand Protection Inventory Management Supply Chain Management ~ 1.2m • • Inventory Management Supply Chain Management 10 m+ • Elextronic Vehicle Identification High Asset Value Brand Protection Supply Chain Management • • 22 13.56 MHz NFC 13.56 MHz HF 13,56 MHz HF 840-960 MHz UHF RFID IM BLICK GLOBAL • August 2016 – such as ‘autonomous driving’ - or to make everyday life more comfortable, the risk of manipulation increases too.” When a manipulated refrigerator orders beef steak instead of pork, it is annoying but has no severe consequences. If intelligent traffic systems or Smart City applications are hacked, the potential hazard is evident. “With this fact in mind, NXP is working to transfer its extensive security expertise in the fields of banking and ID solutions to Industry 4.0, IoT, and smart home applications.” No security concerns in the retail environment? Ralf Kodritsch and Brintha Koether draw a clear line between the use of RFID in industry and IoT and use in the retail environment. “The EU ‘Privacy Impact Assessment (PIA) Guideline for RFID Applications‘, published in 2011, enables users to voluntarily estimate the impact of RFID on their business and data security. From our point of view, there are no problems with the Privacy Policy in retail and its associated logis- Standard • • • ISO 14443 NFC Forum TT2 NFC Forum TT5 • • • ISO 14443 ISO 7816 NFC Forum TT2/TT4 • • • ISO 14443 ISO 7816 Global Platform • • • • ISO 18000-3 ISO 15693 EPC Class-1 HF NFC Forum TT5 • • • ISO 18000-6 UHF EPC G2 UHF EPC G2 V2 • • ISO 18000-6 UHF EPC G2 V2 Platform Successful Omni-channel strategies? Only with RFID! Customers want freedom while shopping. They want to choose the way they shop in particular: order online and pick up goods in the desired branch, or get goods delivered to their homes and return unwanted pieces to a store – all channels need to be available. Goods that are not available in the shop can tics, because the billions of labels and tags on the market have only an ID number and no additional data on them,“ says Ralf Kodritsch. He explains: “At the beginning of the 2000s, there were a few critical voices, but consumers and businesses today see the benefits that result from a speedy supply chain, real time control, and accurate inventory data in stores. It is necessary to compare advantages and disadvantages when applying the technology, like you do in all other areas too. NXP has embarked upon the task of working out the advantages of ‘security by design’ solutions.“ How can “security“ be assured? “An example: NXP was the first IC company that launched standardized security for for UHF (RAIN) chips to the market. ‘UCODE DNA’ products provide cryptographic security. A key code which cannot be changed is securely stored directly on the chip. The master key is stored, for example, at the retailer. Both keys are compared. If they are identical, the RFID tag is authentic and thus the product is also authentic,” says Ralf Kodritsch. “Such a secure authentication can only be a first step. NXP advocates regarding security issue in all areas. Tolling systems which register vehicles when they pass through can also trigger transactions based on the RFID detection. Here, a significantly higher security level is required than for identifying t-shirts.” be ordered directly from the online shop via smartphone. Shopping is increasingly limitless. The most important condition for every Omni-channel concept is inventory accuracy, in real time if possible. Only when a retailer has an overview of the stock in the store and the warehouse, can “real“ Has RFID arrived in retail in 2016? “Yes!“ says Ralf Kodritsch. “In the past few years, big players such as Marks & Spencer, Macy‘s, Decathlon, or Adler fashion stores have been using RFID now there is large-scale dissemination. The challenges of the past such as overcoming short reading ranges or high tag cost that did not permit clear business cases are no more. Since the technology has been noticeably improved, and due to tags being available in large quantities for significantly lower prices, companies with few branches can attain an ROI much faster. Now, the retailers are already reaching the next development stage, where customers benefit from innovative solutions to improve the shopping experience.“ What solutions does the retail industry need now? Ralf Kodritsch sees a major trend in improving the shopping experience. “Smart mirrors which detect the UHF (RAIN) tags attached to clothes which are being tried on and thus provide additional information on colors, materials, sizes, and matching accessories are definitely a trend, and Smart Dressing Rooms another. In the past, there was a lot of testing, so market- Omni-channeling be realized. RFID tags on the products are the interface to obtain the inventory accuracy needed, based on automatic, time-efficient inventories. Many customers have already implemented NXP solutions with integrators. able products are available today. Such trends are suitable for flagship stores and actively support marketing campaigns. Successfully implemented applications such as smart mirrors at Ralph Lauren, or smart mirrors in combination with a brand protection solution for the Rebecca Minkoff fashion label have already shown in practice how important innovative solutions are for image building and customer loyalty. The technology combines the best of both worlds, it enhances the experience in the shop, whilst at the same the e-commerce channel benefits from an improved product availability due to improved supply chain accuracy.” How to keep up with e-commerce? RFID solutions support physical trade not only through new shopping experience concepts, but also by speeding up processes to keep pace with online trading. “Smart shelves that allow the adjustment of prices at your fingertips, give a decisive time advantage when a competitor runs a discount campaign,” says Ralf Kodritsch. “RFID is the tool which allows the retailer to respond as quickly as possible. A customer who compares store and online prices may be retained at the physical shop.” August 2016 • RFID IM BLICK GLOBAL 23 RFID take-off into The Cloud From in-store real-time analysis cloud-based solutions to innovative inventory robots Johannes R. M. Vilmar-Burgert, Senior Project Manager Merchandise Visibility, and Geert den Hartog, Key Account Director, Checkpoint Systems, in interview with “RFID im Blick Global“ 2 016 is the year when RFID takes off. Large retailers will take part in international RFID roll-outs and we will also see owner-operated fashion retailers starting RFID deployment. Geert den Hartog, Checkpoint Systems, is convinced that “the RFID take-off is happening now”. Checkpoint is supporting companies to implement RFID. The company has added a cloud-based solution to its portfolio and has strategically improved its profile to that of an all-in-one solution provider. “Our focus in 2016 is on software-as-a-service and offering stationary reading devices for the store and for logistics”, says Johannes R. M. Vilmar-Burgert. The company has already set its mind to developing other innovations and has also tested an inventory robot during installations. Now is the time to start with RFID-implementation “We anticipate a large and dynamic market for RFID in 2016. Almost all retailers will start using RFID. The strong surge for RFID solutions that has been seen in the US is expected to flow gradually into Europe, so there will be some major roll-outs in 2016”, Geert den Hartog is convinced. At the moment C&A is expanding internationally and is rolling out RFID in cooperation with Checkpoint in France. We’ll also see owner-operated retailers with around 150 stores now taking advantage of this technology. Others will follow, says den Hartog: “Each retailer has done its strategic homework for the next two to five years and knows for certain that RFID cannot be ignored.” Online fulfilment is the key Omnichannel and online fulfilment of online shops are the main challenges for retailers in the coming years. “Omnichannel is quite a complex issue for our customers because the entire organisation needs to be aligned to it”, says Geert den Hartog. “The channel integration depends on inventory accuracy, making it more important than ever before. To make click & collect work, a 99 per cent inventory accuracy is required. This is where RFID comes into play. The real key is online fulfilment, the entire store and warehouse stock, from where the customer obtains his goods, must be transparent”, adds Johannes R. M. Vilmar-Burgert. “Cloud availability is one of the key issues to address the requirements of the market and will also be one of our main topics in 2016.” Geert den Hartog, Key Account Director, Checkpoint Systems Inventory robot at the Japanese retailer Aeon Retail Standards and stringent ERP systems lay the grounds for RFID implementation “Another reason why retailers still hesitate to approach the issue is that the IT infrastructure must be available in the store, and they need to be able to handle the generated RFID inventory data in order to maximise the potential out of it. Frequently, a large IT project and restructuring of the existent inventory management system will precede an RFID deployment”, says Vilmar-Burgert. It often gets noticed too late that product master data is incomplete or incorrect. ERP systems at vertical retailers have mostly developed over a number of years, and their structures do not always follow general standards. Standard processes and international number standards, however, are an important baseline for the introduction of new technology. 24 RFID IM BLICK GLOBAL • August 2016 Aeon Retail pioneers Checkpoint Systems´ RFID inventory robot prototype in its flaghsip stores. The dealer wants to automate the inventory process with this solution, to reduce out-ofstock situations and enhance the shopping experience. RFID in Fashion Software-as-a-service package Many retailers consider IT requirements to be an obstacle. To counter this, Checkpoint has launched a cloud-based ‘softwareas-a-service’ solution (SaaS), minimizing the efforts and costs of RFID implementation. “Cloud availability is one of the key issues to address the requirements of the market, and will also be one of our main topics in 2016. It calls for stationary readers in the store and tunnel readers for logistics, but also for innovations such as an RFID inventory robot”, says den Hartog. Fast RFID deployment with cloud-based solutions Checkpoint, in global cooperation with Microsoft, provides cloud-based RFID solutions for stock-inventory. “We deliberately focus on a global standard solution. We provide retailers with a scalable, easy-to-implement solution, which gives them an overview of their daily operations in real time. The softwareas-a-service model keeps costs down, and standards ensure the rapid deployment of RFID projects”, says Geert den Hartog. The ‘Sense + Respond’ solution, which runs on Microsoft‘s Azure IoT Suite, integrates RFID applications and proprietary systems within the cloud. Analysis functions enable retailers to make sound business decisions in real time. “Data can be excellently used to identify hot sellers or shelf warmers and to respond promptly to rapidly changing customer demands”, reckons Vilmar-Burgert. Fixed readers for real-time store processes In order to address the specific needs of retailers, another Checkpoint product development focus revolves around fixed readers. “So far, mobile handhelds are used for many store processes. Now, more retailers and service providers request fixed RFID readers”, says den Hartog. They have a number of advantages for retailers. Permanently fixed reading points provide in- The channel integration depends on inventory accuracy, making it more important than ever before. To make click & collect work, a 99 per cent inventory accuracy is required. This is where RFID comes into play.“ Johannes R. M. Vilmar-Burgert, Senior Project Manager Merchandise Visibility, Checkpoint Systems ventory visibility in real time. Compliance with standard processes is ensured as a result of RFID readings, which are independent from store personnel. In addition, software applications that support retail business can be linked to fixed readers. Focus on logistics automation Warehouse automation is a key requirement for retailers besides store process optimisation. We have taken up this demand and will intensify our activities for the logistics market, explains den Hartog. “RFID tunnel readers therefore will be essential in our product portfolio. These are already successfully used in the logistics centres of big retailers like Inditex and C&A, as well as of the fashion retailer JBC. We rely on their experiences. Also in technological terms, we have made significant improvements in output.” RFID-based “FRESHFINDER” solution The new RFID solution for self-service counters supports food retailers to prevent billions of losses in fresh food as a result of shelf life expiry. This solution helps to reduce the time required for staff to refill products that have expired and contributes to lower fresh food waste. Also food freshness and shelf availability can be improved by using this solution. The “FRESHFINDER” has been successfully piloted at European retailers. August 2016 • RFID IM BLICK GLOBAL 25 “A modular door lock construction with RFID and BLE interfaces guarantees the future competitiveness of Aida Cruises. There is already a noticeable change taking place from physical to virtual keys that can be sent via smartphone.” Gunnar Bock, Director Onboard Applications, Aida Cruises Aida Cruises relies on RFID and BLE create sustainable organisational processes on board. Access and payment solutions as well as uniform and flat linen identification are the first steps. 2,300 door locks on the AIDAprima can be opened by NFC card. 26 RFID IM BLICK GLOBAL • August 2016 Tourism and Parking SMART PROCESSES AT SEA RFID ON THE AIDAPRIMA Cruise company relies on NFC and UHF RFID for room access, payment on board, and uniform and linen tracking Gunnar Bock, Director of On-board Applications, Aida Cruises, in an interview with ‘RFID im Blick Global’ R FID is used consistently in various processes for door lock applications, for staff uniform management, or for laundry tunnel systems on the AIDAprima - to secure its competitiveness for the future. For Gunnar Bock of Aida Cruises, the use of RFID and NFC technologies indicates potential growth for the future. He talks with ‘RFID im Blick Global’ about the comprehensive rollout of identification technology on the cruise ship as well as the migration to virtual keys. From magnetic card to NFC card “Aida Cruises relies completely on NFC-access cards instead of classic magnetic stripes on its cruise ship AIDAprima, which was christened in May 2016. The entire identification process during boarding is NFC-controlled. The passengers identify themselves with ID and photo at a terminal. After checking the passport, the NFC boarding card is personalised. For identification purposes, each guest is assigned to a number that is stored on an RFID chip. The system is able to match the passenger information stored in the central database with any booked services, in real time. The customers identify themselves with their boarding card at so-called customer touch points to book additional services, such as shore excursions, and can also retrieve information. The information terminals allow direct access to the personal account of each passenger on board. Even the gangway access is controlled by boarding card. An additional photo check, which matches a face against the photo in the database, increases the certainty that that only authorised persons have access. Access permissions can be updated and expanded over the system,“ explains Gunnar Bock. 2,300 door locks equipped with NFC 2,300 door locks, 2,300 uses of NFC. Access to the cabin is also controlled by this card solution. Bock points out: “All 2,300 NFC door locks on AIDAprima are online and permanently connected to the server. The system stores information, for example, at what time each guest has used which door. This transparency increases safety on board. An- other advantage is the power supply of the door locks by ‘Power over Internet’. A battery change is not necessary. A backup battery ensures the power supply during a power outage, for example. Cashless payment works with the boarding card. Before the journey begins, the passenger indicates the means of payment for their account, from which all services will be debited. To visit the spa or theme parks, the passenger can sign in by boarding card and exchange it for a more comfortable NFC wristband which can be used for payment and for access to the lockers.” 9,000 uniform pieces labelled with UHF textile tags Also part of the integrated RFID solution on the cruise ship is crew uniform tagging. “9,000 uniform and 9,000 costume items are labelled with an UHF textile tag on the AIDAprima. Across two monorail systems there is space for a total of about 16,000 uniform pieces. The staff uniforms are issued by an automatic dispenser by using the staffboarding card which is RFID-capable, just like the passenger boarding cards, and connected to the crew management system. Each staff member is assigned to a certain set of uniforms. The system recognizes the size, the cur- August 2016 • RFID IM BLICK GLOBAL 27 rent location and the amount of assigned garments, so that the employee only receives their assigned uniform after identification. Even choosing individual garments is possible. When a member of staff returns a jacket to the electronic self-service station, for example, the system records the return. At the same time, the machine enables the issue of the item “ jacket” from the dispenser so that the employee can immediately receive another jacket,” says Gunnar Bock. to the laundry, where they are identified by sewn-in labels. RFID allows an overview of the wash-history including a usage summary. A stock review is easily and conveniently completed via handhelds in the warehouse. The time-consuming manual inventory is eliminated.“ Flat linen tagging facilitates inventory “RFID offers many advantages for the company. For one, RFID cards have more memory than conventional magnetic cards to deposit, for example, individual data and permissions. Secondly, identification technology is speeding up reading and identification processes, which was visible at the first RFID rollout in 2013 on the AIDAstella. The biggest challenge on AIDAprima was connecting the hotel system, the crew management system, and the RFID carousel system via various interfaces. The modular design with RFID and BLE interfaces guarantees the future competitiveness of Aida Cruises. A noticeable change is the transition from physical to virtual keys that can be sent via smartphones. By using the NFC interface or the Bluetooth function of the smartphone, passengers can check-in using virtual keys from home in the future and can get on Bock explains: “Before the RFID integration took place, the release and return of the uniform-sets took a lot of organisation and manual effort, and the cleaning of the clothes had to be recorded manually as well. UHF RFID increases transparency, provides a continuous history and 100 percent transparency for garment issue and return. When and which laundry item was taken and returned? How often has it been washed? Does it have to be replaced? This applies not only to staff clothing. For the first time, flat linen such as towels, sheets, and tablecloths are now tagged with UHF label on the AIDAprima. Daily, several thousand dirty laundry items from each gangway are tossed in a shaft with integrated RFID antennas and fall through a tunnel directly 28 RFID IM BLICK GLOBAL • August 2016 Modular design with NFC and BLE guarantees competitiveness board much faster. More cruise ships equipped with RFID door locks are planned or already in production,“ says Gunnar Bock. On board between Hamburg and Southhampton The new flagship AIDAprima was christened on May 7, 2016 at the Hamburg port anniversary. Throughout the year, on every Saturday, the cruise ship sets sail from Hamburg for a seven-day journey with stops in Southampton, Le Havre, Zeebrugge, and Rotterdam, before returning to Hamburg. AIDAprima is 300 meters long, 37.6 meters wide and 54 meters high. AIDAprima was built by Mitsubishi Heavy Industries in Nagasaki, Japan. It is 18 decks high, and weighs 125,572 gross registered tons. The guests can choose between 14 different cabin variations. RFID for cabin access and payment on board was used for the first time on AIDAstella in 2013. 1647 guest cabins, 565 crew cabins, 100 additional signage devices, 110 cash points and the gangway are equipped with an NFC access system on AIDAprima. Please visit us at , Düsseldorf RFID tomorrow ber 2016 19 – 20 Septem SECURE CONTACTLESS PAYMENT & TICKETING For vehicle applications and stationary ticketing t Payment platform for use in kiosk, vending and validation terminals t Designed for credit cards and public transport tickets t EMVCo Level 1 and Level 2, PCI PTS 4.0 certification t Secure data storage and transfer t High transaction speed and tokenization t Stand-alone system t SDK for own applications to run on the integrated controller t Available in three variants cVEND plug FEIG ELECTRONIC GmbH Lange Strasse 4 · 35781 Weilburg · Germany Phone: +49 6471 3109-0 · Fax: -99 · E-mail: info@feig.de · www.feig.de cVEND box cVEND box+ Infrared sensors provide information on available parking spaces – RFID keeps disabled parking spaces clear Simon Morgan, Westminster City Council, in an interview with “RFID im Blick Global” 30 RFID IM BLICK GLOBAL • August 2016 I n the City of Westminster in London, there are a total of 509 Blue Badge parking spaces, which can be used by any driver who has applied for an identity card for the disabled. There are also 268 White Badge parking spaces, which are personally associated to a car driver. Since 2008, more than 28,000 fines were issued for illegal parking without an identity card for the disabled. However, punishment is only one side of the coin. Each wrongly parked vehicle hinders a disabled driver on their way to work, to their home, or to go shopping, for example. To keep reckless drivers from occupying disabled parking spaces, the City of Westminster has tested a RFID-based solution that is based on an existing solution for parking management. The sensor solution which was integrated in 2014 enables the driver to find free parking spaces via a smartphone app. Combined with RFID, the solution should ensure that disabled parking spaces are kept free. Tourism and Parking Research conducted by IBM in 2014 concluded that more than 600,000 cars enter central London every day. The findings of IBM also suggest that drivers spend an average of 15 minutes looking for an available parking space, which contributes to congestion and pollution as well as causing considerable stress for the drivers. For disabled drivers, the stress is even greater if they cannot use a special parking space for the disabled. Sensors in the car parks are supposed to shorten the time taken to find a car parking space and to keep the disabled parking spaces clear, by using RFID. The visualization of the ‚SmartRep‘ back office software gives an overview of the parking situation in the City of Westminster – almost in real-time. What innovative parking management projects have been initiated in the City of Westminster? There are two projects – the first is ‚ParkRight‘ which provides real-time parking availability information of 3,000 parking spaces in Westminster’s West End. The hardware includes 3,500 infra-red sensors, and 330 ‚SmartLink‘ data receivers/ transmitters. The public-facing smartphone application which shows real time availability is called ‚ParkRight‘. There is also an API platform called ParkRight through which third party apps and web developers can access the real-time data. The second project is called ‚E-Permitting‘, and it combines sensors and RFID tags in an electronic permitting solution for the disabled at individually assigned disabled bays. The RFID project uses 64 sensors, 64 ‚SmartLinks‘, and 64 active RFID tags which are issued to permit holders. We receive alerts when non-compliant vehicles park in the spots via an application called ‚SmartData‘. Back office reporting and real-time visualisation software are organized by Smart Parking’s ‚SmartRep‘ system. Hardware and back office systems are being provided by the Smart Parking company. The app is developed by Parkopedia. How do the sensors communicate with the software application? In the ‚ParkRight‘ project the sensors communicate through the ‚SmartLinks‘ network via radio frequency messages. ‚SmartLinks‘ sends data via 3G to the back office servers. The real-time data is held in the ‚ParkRight‘ API on a web platform. This is where the ‚ParkRight‘ application consumes a real-time feed of data. Sensors refresh every 30 seconds. ‚ParkRight‘ updates every minute so that the system ensures almost real-time communication. What happens when a driver parks without authorization? This applies to the RFID project with similarities to the process described above: the sensor recognizes a car and sends a ‘bay occupied’ message to the back office. If no corresponding arrival message is received via RFID then an alert is generated by ‚SmartData‘ for Parking Marshal investigation. Overall, the feedback has been very positive as the Westminster City Council has made it easier for our disabled residents to park in their bays. Why does the Westminster City Counci use the RFID technology? Does the system work satisfactorily? The Smart Parking solution provider identified an innovation that could be integrated with bay sensors, and we decided to test its capabilities in a Parking E-Permit solution to address the problems we had with non-permit holders parking in disabled bays. The ParkRight sensors work well and within contracted service level agreements and KPI measures. The Tags are about 75 percent accurate, but this is to be expected as they are still in test phase. How do the integrated sensors recognize that a driver has valid authorization? Are there concepts for the comprehensive deployment in Greater London? The RFID tags are affixed to the permit holder’s windscreen, and send an arrival message via a radio frequency when the car is stationery (i.e. when it parks in the bay). At the same time, the sensor detects the car and sends out a radio frequency ‘bay occupied’ message. Both messages are received by the column mounted ‚SmartLink‘ and sent via 3G to the back office server where they are processed. The same time stamp on the two messages enables them to be linked to create a ‘valid stay’ where the system confirms that the permit holder is parked. This is a decision for each of the 32 London local authorities to make. Camden and Transport for London, who are responsible for the transport system in Greater London, are trialing sensors, as are one or two other boroughs. In the City of Westminster there has been an evaluation of the first phase of the project to measure the benefits. The RFID evaluation is currently underway. August 2016 • RFID IM BLICK GLOBAL 31 University of Copenhagen counts on UHF RFID for its dental equipment - the process increases transparency and improves hygiene Bo Danielsen, Head of School of Oral Health Care, University of Copenhagen, Faculty of Health and Medical Sciences, in an interview with “RFID im Blick Global”. H ygiene, inventory accuracy, patient safety: medical facilities and hospitals have to follow many regulations regarding clinical practice and keep track of their medical equipment at the same time. The School of Oral Health Care at the University of Copenhagen counts on an RFID-based tracking solution to meet these requirements. Most instruments are tagged. Bo Danielsen from the University of Copenhagen talks to „RFID im Blick Global“ about the use and benefits of RFID for staff and patients alike. Every dental instrument is tagged For more than eight years already, the University of Copenhagen has been considering RFID deployment for instrument identification. Due to various technical factors, the concrete implementation of the plans did not happen until two years ago – and thus they became the world‘s first dental institution to deploy an RFID system. In the School of Oral Health Care, which is part of the Faculty of Health and Medical Sciences, UHF transponders were implanted in all medical instruments such as dental 32 RFID IM BLICK GLOBAL • August 2016 The RFID solution also makes it possible to accurately document the use of instruments, from which students use the intrument on which patients, to at what point the used devices were sterilized. drills, or an plastic tag was attached to the instruments externally. Bo Danielsen highlights the benefits of a global RFID deployment: „Within the framework of this ‚pioneer project‘, the School of Oral Health Care has, in cooperation with the system integrator LM Dental, attached an UHF transponder to each dental device and 60 RFID readers to the surrounding space in order to monitor any movements of the instruments. The instruments can be tracked continuously from the time of their entry into the system, through their use and processing, on to sterilization and on their return to the base. Full control over the hygiene status of all instruments is ensured at all times. The testing and rollout were almost totally smooth. Small issues with the software were quickly overcome.“ Monitor hygiene status seamlessly with RFID In the area of hygiene monitoring, the movement of the instruments in particular plays a decisive role. „The RFID solution makes it possible to monitor the hygiene status of each instrument to one hundred percent accuracy at any time using the visualization software. The movement protocol automatically generates no- Healthcare tes when the instruments are sterilized. This is an essential process to eliminate all kinds of microorganisms, viruses, and pathogens. This requires robust RFID tags which can resist high temperatures, humidity, and high pressures. In the sterilization process, the instrument and the tags are first washed and then heated to over 130 degrees Celsius. Under high pressure, the devices are autoclaved to ensure total sterilization. The externally mounted tags on the instruments are protected with plastic, which shrinks when heated and forms a protective barrer throughout the day. Thus, the heat of sterilization can be used to attach the tags as well as possible. The monitoring of the sterilization processes based on RFID ensures compliance and optimizes hygiene standards and safety – also for the patient, because the routes from cleaning to the commitment with the patient and the return to the treatment and maintenance can be monitored continuously. Only then can the actual implementation of cleaning processes be guaranteed,“ explains Bo Danielsen. Around 200 students use the tagged tools Employees also appreciated the implementation of the RFID solution in their working processes, explained the head of the School of Oral Health Care. „The detection of the instruments is only a small “Thanks to a UHF transponder, the dental instruments can be tracked from the time of their first use of the application, through the sterilization and maintenance, up unto the return to the base. From the full-scale control of the hygiene status mainly benefits the patient, whose safety is increased. “ Bo Danielsen, Head of School of Oral Health Care, University of Copenhagen, Faculty of Health and Medical Sciences additional process that can easily be integrated into the workflow and offers numerous advantages for transparency and inventory accuracy through optimized work routines to an increased quality management for employees. All employees have an positive attitude towards RFID and support the implementation. The 200 students of the School of Oral Health Care also use the RFID-equipped instruments. The solution enables the accurate documentation of the usage history of the instruments. The School of Oral Health Care receives insights about which instruments the students used on which patient and when these instruments were sterilized. There is the option in the system to authorize which students are allowed to use which instruments. Moreover, it is possible to track at what time and for how long the individual students worked with different patients. All this information helps to improve the education and quality management of the program.” Thanks to a UHF transponder on each instrument, 100 percent product lifecycle management is possible on the item level. Rollouts to other processes are in planning At the University of Copenhagen, ideas for further rollouts have already emerged since the RFID integration in the School of Oral Health Care. „Currently, the patient records are being prepared for labeling with RFID tags in order to consolidate all patient information regarding treatment, the materials and instruments used, as well as specific information about allergies, on to one medium. The aim is to get a complete, thorough documentation of all the information at any time. To further increase patient safety and quality management, the clinic is considering tagging dental materials, such as for making fillings, in order to follow when each material was used in which patient through material and identification numbers. If damage occurs in hindsight due to a batch of material, it can be determined without delay in which patients the defective material was used. Another possible use of RFID is alarm tags that trigger an alarm when there is a risk of two incompatible drugs being used. This would require the installation of RFID readers in each patient room. Today, however, the RFID data on the life cycle and the use history of dental instruments is already an important source of information to optimize workflows. An integrated automation of medical processes and associated services such as servicing and maintenance is the overriding goal,“ says Bo Danielsen. August 2016 • RFID IM BLICK GLOBAL 33 USING SECURE NFC TO TRANSFORM SECURITY AND ASSET MANAGEMENT FOR FACILITIES MANAGERS Trading paper logs and outdated technology for trusted NFC and cloud authentication to safeguard people, property, and assets H ID Global and technology partner MyTAG Ltd deliver a comprehensive solution that intuitively manages assets, property management, physical security personnel, keys, and contractor management – MyTAG.io To provide a safe environment for a company’s most valuable assets - both people and property - is paramount for facilities management. With an increase in security comes an increased desire to improve and automate procedural challenges such as inefficient paper-based processes. HID Global and MyTAG are at the forefront of enabling new applications that leverage Near Field Communication technology (NFC) to collect and analyze valuable data that supports key and commercial property management, in addition to monitoring a mobile workforce and security patrols under a single cloud-based application. Simplify Key Management Managing the plethora of physical keys for an individual office or a commercial property is cumbersome. Antiquated off-line, paper-based systems simply do not work. Keys are misplaced or lost and precious time is spent manually locating 34 RFID IM BLICK GLOBAL • August 2016 key assets. By simply tagging each key with a standard NFC tag from HID Global and by leveraging MyTAG.io, the cloudbased key management system, the solution records and tracks every key that is logged in and out of a business premises simply and efficiently. Automated Physical Security Patrols With a simple tap of their mobile phone to the secure, trusted NFC tag, the guard proves digitally that the security patrol check took place at the exact location at a specific time. Through their NFC mobile device or PC, each worker has a direct link into the property’s system for reporting, back-up services, and emergency protocols 24/7, enabling security guards to report any issues instantly. Additionally, each security guard is able to monitor areas of the building more easily and efficiently. Automating each security checkpoint has replaced the manual process of paper-based “signing in”. Security With a simple tap of their mobile phone to the secure trusted NFC tag, the guard proves digitally that the security patrol check has taken place at the exact location at a specific time. Undeniable Value and Benefits In return, property management receives peace of mind and data reports needed to ensure the safety of their occupants and building assets. gy and cloud authentication. The result is a unique, non-replicable transaction with every tap of an HID Trusted Tag on an NFC device. Using frictionless cloud authentica- Automate Recording of Timetion and NFC technology, property agencies do not need to invest, de& Attendance velop, install, or manage additional Property managers seek more efficient systems to better manage building contractors and increase the accuracy of billable hours for services rendered. Leveraging the same secure NFC application and MyTAG.io cloud management platform, recording of time & attendance is automated to effectively manage contracted services on the property. Secure, Frictionless Authentication and Proof of Presence HID Global Trusted Tag Services delivers indisputable proof of presence with frictionless authentication – the ideal combination for security applications. The innovative solution combines the ubiquitous convenience of NFC-capable device tags, with patented HID Global cryptographic encoding technolo- applications, as there is no need to invest in new IT infrastructure equipment or software. HID Trusted Tag Services use single web services to integrate with security management applications, streamlining the deployment of Trusted Tag Services. Deliver a secure and safe environment for clients and employees Trust that you can stay true to the mission – to achieve the highest level of security by protecting property and people. HID Global Trusted Tag Services and NFC technology are at the heart of security management by enhancing organizational communication, empowering property and facility managers with familiar tools to provide a safe and secure environment, with confidence. Automatically manage property keys: digitally track and trace keys in real time, improve operational efficiency, reduce time wasted in locating misplaced keys and chasing non returned keys. Secure and unique taps: provide assurance and proof that each area of a property is secured during routine patrols. The effortless tap of an NFC mobile device to a Trusted Tag is cryptographically secure. Simple integration and easy adoption: no need for readers, apps or other equipment; eliminates additional IT development costs. Web and mobile app interaction eliminates manual paperwork activities, saving valuable time and associated costs of delivering accurate monitoring and reporting. Proof of presence and identity: precise management for contracted employees. Streamlined management simplifies time & attendance, providing property management access to real-time data analytics for accurate billing. To learn how one of the most iconic buildings in London deployed this comprehensive solution that delivered on its promise, read the new case study at: https://www.hidglobal.com/solutions/ secure-proof-of-presence August 2016 • RFID IM BLICK GLOBAL 35 OFFERS NEW CROSS-INDUSTRY TOKEN AND WRISTBAND WITH PAYMENT FUNCTION Access, data encryption, proof of authenticity and contactless payment through wearables S ecure and authorised access together with data encryption are becoming increasingly important for companies and public authorities. User-friendly security solutions are crucial nowadays. Contactless payment using wearables is also becoming more and more significant. The card manufacturer Exceet has developed solutions for both applications. Secure access is gaining importance IT security managers are striving to improve data protection and data security, not only because The Federal Data Protection Act for IT-security has been introduced, but also a number of press reports revealed IT security incidents at companies and public authorities. Issues such as secure access by authorised personnel, access management, data encryption, proof of authenticity and related safety concerns have to be integrated into today’s business processes. One solution for all security requirements The biggest challenge for companies is often not how to ensure safety, since a large selection of technical solutions is generally available for it, but rather the question of how they can employ the most user-friendly solution. Only a user-friendly solution will be widely accepted and fully used, so it will in fact contribute to a security increase. Ideally, you can meet all safety requirements with a single technology or with a hardware and software combination. That me- 36 RFID IM BLICK GLOBAL • August 2016 ans access, encryption and proof of authenticity needs to be provided by a single solution. This mostly offers convenient usage, the advantage of simpler administration, and will therefore be less expensive than any stand-alone solution. Cross-industry, customisable token The Exceet Card Group has adapted their products to these requirements, for many years now. It offers a token that enables safe access, access management, data encryption and the option to complete proof of authenticity in a single solution. With this token, Exceet implements the legally required characteristics for IT security. It provides a complete solution consisting of secure hardware, software and the ability of certificate management, all in one. The Exceet token can be used in all industries and can be adapted to customer-specific requirements with little effort by Exceet. Exceet token covers all security requirements Access control: control access to buildings, rooms, premises; even temporary access and remote control of authorization certificates Time recording: electronic, contactless time recording; can be combined with access control Authentication: hardware login (PC, machinery, et cetera) and personal profile loading Data encryption: for emails and files, to secure data transfer and protect against unauthorised access (read) by third parties Car sharing: access and billing, for example, of fleet vehicles and for professional car sharing providers Personalisation of rooms and facilities: shared desk offices can be customized for each user in real time Payment in canteens and at vending machines: staff can use a single token for access, for computer login, and also for cashless contactless payment Security Exceet wristband with payment function Wearables have been tested for use in authentication for some time now. They are particularly useful in simplifying access control at sporting and other events. Exceet together with its partner OT (Oberthur Technologies) has developed a wearable with payment function now. The new wristband can be customised and is therefore perfect as an promotional tool. To make use of the payment option, a prepaid credit can be easily added to an EMV payment chip in SIM card format which is placed in the certified container of the wristband. This way, the user can pay by using the Exceet contactless wristband. VISA and MasterCard certified Other than many other available solutions, the container which serves to accommodate the EMV Payment chip has been certified in accordance with the current VISA and MasterCard requirements. The container certification was carried out product independently. This form factor independence is providing customers considerable design freedom. They are able to choose any product and can gain a financial advantage during production and use. Extend operating life by simple user handling The customer benefits from the new Exceet solution, because it is simple and the product can be used for a long time. The EMV payment chip which is used for payment, is like any other prepaid card that can be reloaded with money at ATMs, by bank transfer or any other NFC-enabled terminal. Thus, the wearable re-usability substantially facilitates product operation and prolongs the usual operating life. band or the EMV payment chip itself. Since the wristband can be made waterproof and shock-resistant, it is suitable for sports and other events and also ideal for the tourism industry. Partner with expertise Exceet Card Group developed this solution in cooperation with its partner OT (Oberthur Technologies). OT is providing their proven FlyBuy payment chip technology to the Exceet Card Group. Wearable as a promotional tool Companies can use this wristband with payment function as a durable promotional tool. They can have it personalised to their corporate identity and charge it with an amount, for example, to issue it as a bonus program to new and existing customers. Once the credit has been used, the customer can recharge the wrist- Fabian Rau Head of Sales Tel. (+49) 89 330 34 123 | f.rau@exceet-group.com All from a single source Exceet Card Group combines the strengths of the world‘s leading manufacturers of RFID, dual interface and smart card technology. The innovative product portfolio of the Group includes: design, development, consulting, production, personalisation and lettershop. Thus, Exceet Card Group is a leading full-service provider for smart cards and readers. In mobile payment, the Exceet Card Group offers mobile services, identity protection, secure payment solutions, authenticated online services, and access to Cloud computing August 2016 • RFID IM BLICK GLOBAL 37 Find your Solution Partner Find the Right Product RFBILD ICK 5&217$&7/ IM 0$*$=,1()2 -8/, (66'$7$75 $16)(5 GLOBAL QDQWHQFH DLQPSWH 0V5) DLQ DQFH ,'L URYHP RFID is changing the future 'RH PV" ƪVKRUHZLQGIDU SURFHVVHVLQR LFWLYH IXWXUHRISUHG DGYDQFHVWKH VHQVRUQRGHV )UDXQKRIHU,,6 LWK5),'EDVHG PDLQWHQDQFHZ but only with the right solution! Expert knowledge is vital in order to implement an efficient application. In the ‚RFID im Blick Global‘ marketplace you can find global and experienced RFID experts for each business, everywhere! $XWRPRWLYH DOOIURQWV SURGXFWLRQRQ XVHRI5),'LQ SDQHOV JIRUZDUGWKH FLQJRIFDUERG\ WUD 'DLPOHULVGULYLQ J FNLQ )5),'IRUWUD O\QHWZRUN $XGLUHOLHVRQ8+ VLQWKHVXSS HNH\WRVXFFHV 5),'GDWDLVWK RWLYH WRP $X WDO RI&RQWLQHQ RQ 5HWDLO)DVKL RWVZLWK5),' LQYHQWRU\URE QUHWDLO" $UH0HWUDODEVn OVWHSLQIDVKLR WKHQH[WORJLFD HQLQGG WLWHOVHLWHPLWUFN Balluff GmbH Oliver Pütz-Gerbig Schurwaldstraße 9 73765 Neuhausen a.d.F., Germany Phone (+49) 7158-173 400 Fax (+49) 7158-173 138 balluff@balluff.de www.balluff.com •LF, HF, and UHF components for industrial applications •Complete system solutions •Extensive selection of robust transponders, also for use with metal and at high temperatures up to 220°C (Paintshop) LF, HF, and UHF components for industrial applications RFID BRESSNER Technology GmbH Alexander Pluntke Industriestraße 51 82194 Gröbenzell/München Tel. (+49) 8142 47284 70 Fax (+49) 8142 47284 77 computing@bressner.de www.bressner.de 38 38 RFID IM BLICK GLOBAL • August 2016 RFID IM BLICK GLOBAL • August 2016 •Comprehensive product portfolio •Turnkey complete solutions •ISO 9001:2008 certified •Client-specific project development • Project consulting The majority of our products are usually always well stocked. In addition, we have access to the central warehouses our •key suppliers at GLOBAL all times. 38 Marchof 2016 RFID IM BLICK Checkpoint Systems GmbH Johannes R. M. Vilmar-Burgert Senior Project Manager Merchandise Visibility Ersheimer Straße 69, 69434 Hirschhorn, Germany Phone +49(0) 6272–928 428 Johannes.Burgert@checkpt.com www.checkpointsystems.com •End-to-end solutions enabling retailers to achieve accurate real-time inventory, accelerate the replenishment cycle and prevent out-of-stocks •Market-leading RFID hardware, software, comprehensive labeling capabilities, and service Merchandise availability solutions for the retail industry RFID Confidex Ltd Hanspeter Kündig Lumpeenkatu 6 FI-33900 Tampere, Finland Tel. (+41) 78 949 89 38 hanspeter.kuendig@confidex.com www.confidex.com Contrinex Sensor GmbH Gutenbergstraße 18 70771 Leinfelden-Echterdingen Germany Phone (+49) 711-220988-0 Fax (+49)711-220988-11 info@contrinex.de www.contrinex.de •Extensive RF Design and comprehensive manufacturing experience to supply industry’s leading RFID tags and labels •Customizing the RFID tags and labels according to customer requirements •Industry standard compliant product offering in various fields incl. Automotive RFID applications From Data to Knowledge: Confidex is the enabler of INDUSTRY 4.0. • Performance: high and low-frequency RFID systems to meet the most demanding requirements of industry •Networkability: full range of interface devices; direct connection to RS485 bus (HF) •Difficult environments: full-metal tags; tags for temperatures up to 250 °C; tags embeddable in metal High temperature tag (250 °C/482 °F) from HF-RFID system. •Innovative products and solutions for LF, HF, UHF, and microwave • High quality standards, made in Germany •Excellent support and training TSU readers for passive long range identification deister electronic GmbH 39 Martin Hartwigsen Sales and Marketing Manager martin.hartwigsen@deister.com 30890 Barsinghausen, Germany Hermann-Bahlsen-Str. 11 info.de@deister.com • March RFID IM BLICK GLOBAL Phone +49 (0) 51052016 51601 Fax +49 (0) 5105 516217 RFID Dipole RFID Santiago Depares Avenida Corts Catalanes, Nº2, Nave 1 08173 - Sant Cugat del Vallés Barcelona, España sdepares.aguilar@dipole.es www.dipolerfid.com •RFID Label Solutions: manufacturing and desing of UHF, HF and NFC label solutions •Logistics logistics and industry RFID label solutions •RFID asset tracking labels •RFID retail labels •RFID Hardware distribution and rfid consulting Dipole, your reliable RFID/NFC label solutions partner for the Industry 4.0 and Internet of things. August 2016 • RFID IM BLICK GLOBAL August 2016 • RFID IM BLICK GLOBAL 39 39 RFID Elatec GmbH Zeppelinstr. 1 82178 Puchheim Tel. 49 (0) 89 552 9961 0 Fax +49 (0) 89 552 9961 129 info-rfid@elatec.com www.elatec-rfid.com exceet Card Group AG Senefelderstraße 10 33100 Paderborn, Germany Phone: (+49) 5251 - 15 83-0 Fax (+49) 5251 - 15 83-250 info@exceet-group.com www.exceet-card-group.com FEIG ELECTRONIC GmbH Lange Strasse 4 35781 Weilburg, Germany Phone +49 6471 31090 Fax: +49 6471 310999 info@feig.de www.feig.de •RFID, NFC, BLE designed in Germany • Housed and OEM reader/writers •Multi-frequency devices (125/134.2kHz+13.56MHz) •More than 60 supported technologies •LEGIC licensee and HID partner •Industry suitable (-25°/+80°C) • Worldwide certifications RFID, NFC and BLE authentication with Elatec TWN4 MultiTech • A market leader in RFID smart cards • A full service provider for smart cards and readers as well as secure payment solutions for mobile payment •State-of-the-art production sites with VISA and MASTERCARD certification Exceet Card Group provides smart solutions for a complex world FEIG ELECTRONIC develops and manufactures RFID Systems (LF, HF and UHF), Contactless Payment Terminals, and Control and Sensor Technology as an OEM supplier. Based in Germany, the company has 270 employees and offers numerous customised solutions. Industry 4.0 is a typical application for our RFID systems. Zentrum für Intelligente Objekte ZIO Fraunhofer-Institut für Integrierte Schaltungen IIS Prof. Dr. Alexander Pflaum 90411 Nürnberg, Germany Phone (+49) 911-58061 9572 Fax (+49) 911-58061 9598 info@scs.fraunhofer.de www.iis.fraunhofer.de www.scs.fraunhofer.de •Development of basic cyber physical system technologies for localisation, identification, navigation and communication •Technology and Innovation Management and prototypical implementation of complete systems •Market analysis, process optimisation, service and business model development Potential of cyber physical systems for new services and business models RFID Fujitsu Technology Solutions GmbH Mies-van-der-Rohe-Straße 8 80807 München Deutschland Tel.: +49 (89) 62060-1047 Nikolai.Duschek@ts.fujitsu.com www.fujitsu.com 40 40 RFID IM BLICK GLOBAL • August 2016 RFID IM BLICK GLOBAL • August 2016 • Excellent products for your IT • Fujitsu delivers innovative software from own development • High Memory on Metal Tags • Smart Asset Management • Digitalisation of your supply chain With its wide range of highly reliable computing and communications products and advanced microelectronics Fujitsu offers its customers real added value . HID Global GmbH Guido Kuhrmann Sales Director, Identification Technologies Klein Feldhus 23 28180 Rastede, GERMANY Phone (+49) 6123-791 0 tagsales@hidglobal.com www.hidglobal.com/rfid inotag GmbH Marcus Muschke Havelstr. 1-3 24539 Neumünster, Germany Phone (+49) 4321-840000 Fax (+49) 4321-8400022 info@inotag.de www.inotag.de Kathrein RFID Kronstaudener Weg 1 83071 Stephanskirchen Germany Phone: +49 8036 90 831 20 rfid-sales@kathrein-rfid.de www.kathrein-rfid.de •Low frequency, high frequency, NFC, and RAIN UHF technology expertise • Broad range of robust RFID components •Custom tag development services •European designed and engineered •Global production and support; ISO 9001:2008 certified facilities • „inotag Smart Label” covers all applications and requirements from the industry, logistics & storage, pharmacy & medicine industry. • Wash resistant, scratch proof surface, adhesive for heat and low temperature application (-80° to +230°). •Individual size, printed or blanco • All types encoded Kathrein RFID is the leading Auto ID Hardware and Solution Provider for •Industrial Automation •Intra Logistic Solutions •ITS/AVI Vehicle Identification Solution •Retail Logistic Solution • 3D antenna / application simulation • 3D transponder development and measurement HID Global Headquarters in Austin, TX inotag Container Labels IoT – Revolutionizing Global Supply Chains RFID KEMAS GmbH Frizzi Seltmann Wüstenbrander Str. 9 09353 Oberlungwitz Tel. (+49) 3723-69 44 12 Fax (+49) 3723-69 44 44 f.seltmann@kemas.de www.kemas.de Logopak Systeme GmbH & Co.KG Dorfstraße 40 24628 Hartenholm, Germany Phone: +49 4195 99750 info@logopak.de www.logopak.com • RFID-based, process-oriented self-service solutions • recording, administrating, storing, booking, scheduling and delivering assets, while providing simultaneous access control • project management, support and training Since their establishment in 1978, Logopak has become a well-known manufacturer of top-quality barcode & RFID labelling machines and software. Today it is the leading supplier of fully integrated Auto-ID solutions, providing companies with a highly efficient and reliable interface between production and logistics. Intelligent self-service terminals improve resource management. Logopak: Leading in applied RFID & barcode technology August 2016 • RFID IM BLICK GLOBAL August 2016 • RFID IM BLICK GLOBAL 41 41 Mojix Inc. Kaiserswertherstrasse 115 40880 Düsseldorf-Ratingen Germany Phone (+49) 210 2420 806 info@mojix.com www.mojix.com MPDV Mikrolab GmbH Rainer Deisenroth Römerring 1 74821 Mosbach, Germany Phone (+49) 6261 9209 - 0 Fax (+49) 6261 18139 info@mpdv.com www.mpdv.com Novexx Solutions GmbH Ohmstrasse 3 85386 Eching, Germany Phone (+49) 8165 925-299 Fax +49 8165 925-327 printers@novexx.com www.novexx.com NXP Semiconductors Mikron Weg 1 8101 Gratkorn, Austria Phone +43-3124-299 rfid.info@nxp.com www.nxp.com www.nxp-rfid.com Mojix is a pioneer in providing high performing RFID hardware and IOT software solution. Our STAR systems are wide-area passive RFID systems with locating capabilities, real-time IoT software platform solutions and cloud and mobile development services for IoT applications. Real-time IoT software platform solutions •Tracking & tracing, traceability • Product identification (RFID & Barcode) •Monitoring & controlling of the in-house material flow & intralogistics •Integrated manufacturing execution systems (MES) according to VDI 5600 •Consulting, service Efficiencies in production with MES HYDRA •Consulting •Labeling systems •Track & Trace solutions • Print & Apply equipment •Thermal transfer printers •Technical service •On-site support • High-quality consumables ALX Series Print & Apply systems with RFID option NXP Semiconductors N.V. enables secure connections for a smarter world, advancing solutions that make lives easier, better and safer. As the world leader in secure connectivity solutions for embedded applications, NXP is driving innovation in the secure connected vehicle, end-toend security & privacy and smart connected solutions markets. Built on more than 60 years of experience the company has 45,000 employees in more than 35 countries. Smart Connected Solutions RFID Omni ID GmbH David Beit-On Director of Sales, EMEA Otto-Lilienthal-Strasse 36 71034 Böblingen Mobile: (+49) 151 19003408 Tel. (+49) 7031 714 5757 sales@omni-id.com www.omni-id.com 42 42 RFID IM BLICK GLOBAL • August 2016 RFID IM BLICK GLOBAL • August 2016 Omni-ID GmbH Global certified manufacturer of: • RFID Display-Tags & Manufacturing Software „ProView“ • High Temperature RFID Tags •Globally the Largest Portfolio of on-metal and non-metal UHF RFID Tags & Labels • OEM/Customizing – On-demand development of UHF passive and active Tags Omni-ID® View 3 & View 4 RFID Pepperl+Fuchs Vertrieb Deutschland GmbH Lilienthalstr. 200 68307 Mannheim, Germany Tel. (+49) 621 776-0 info@de.pepperl-fuchs.com www.pepperl-fuchs.com • A RFID System for LF, HF and UHF readers • Application Solutions and tailor-made Products •Interfaces for all common Fieldbus Connections • Hotline Support and on-site Commissioning Pepperl+Fuchs is a system supplier offering a wide range of LF, HF and UHF solutions for worldwide usage. RFID RAKO Security-Label GmbH RFID Department Möllner Landstraße 15 22969 Witzhave Germany Tel. (+49) 4104-693 1767 Fax (+49) 4104-693 2340 info@rako-security-label.com www.rako-security-label.com RFID-Anwenderzentrum München Alois Ascher Arcisstraße 21 80333 München, Germany Phone (+49) 89-289 23932 Fax (+49) 89-289 25226 alois.ascher@tum.de www.rfid-azm.de RFID Konsortium GmbH Biedrich Str. 8A 61200 Wölfersheim Germany Phone +49 6036 98967 40 Fax +49 6036 98967 44 info@rfid-konsortium.de www.rfid-konsortium.de RFID media GmbH Julius-Hatry-Straße 1 68163 Mannheim Germany Phone (+49) 621 8720186-4 Fax (+49) 621 8720186-5 info@rfid-media.de www.rfid-media.de •Etched aluminium antennas for RFID inlays •RFID labels as self-adhesive labels, tickets, hangtags, or hardtags •Smart, digital and secure solutions for retail in EAS, store, and supply chain •Software as a Service •NFC brand and consumer engagement • Proof of technical feasibility for RFID applications •Standardized and individualized testing procedures for UHF-technology •Design and optimization of processes using RFID •Development of innovative RFID solutions More Moving. More Intelligence. AutoID in a new Dimension • AutoID-Solutions for Logistics, Trade, Industry and Health Care – from process consultation up to implementation of the AutoID solution, including connection to in-house systems •RFID-Hardware •Mobile Solutions •Customized UHF and NFC Labels and Security Tags •Industrial High-Temperature Tags • Printable Paper Tickets for Transportation and Events • Key fobs and Tags for Access Control • Printable ISO Smart Cards and Special Formats We offer extensive protection of your goods through the use of modern technology and intelligent solutions. RFID Anwenderzentrum – Center of RFID competence Our RFID Sprinter Component System® – modular and intelligent The most suitable RFID labels - for your own ‘Industry 4.0’ August 2016 • RFID IM BLICK GLOBAL August 2016 • RFID IM BLICK GLOBAL 43 43 RFID Rinas Gerätetechnik GmbH Armin Rinas Wiesenstr. 7 88634 Aftholderberg Germany Tel. (+49) 7552 405 88 44 Fax (+49) 7552 405 88 20 info@rinas.com www.rinas.com • Production equipment for RFID, MagStripe and Smart Cards •Individual or continuous paper / plastic ticket encoding •Card handling (separating, encoding, flipping, printing, scanning, sorting, stacking) • Bespoke machinery / customer-specific engineering •Electronic component and software development Since 1984, Rinas has been serving the OEM, card manufacturing and system integration markets with very high quality magnetic card reading and writing devices. RFID Securitag Assembly Group., Ltd. No. 1, Gongye 9th Rd., Dali District, Taichung 412, Taiwan, R.O.C. Tel. +886 (4) 24925298 Fax +886 (4) 24927388 stanley@sag.com.tw www.SAG.com.tw • Continuous focus on product innovation & technique improvement • Comprehensive expertise in tailored antenna, mechanical design and customization capabilities • Complete in-house manufacturing • Extensive product portfolio for a wide range of RFID applications SAG SP Metal Tag is all-direction when placed in/on/ behind metal Siemens AG Process Industries and Drives Process Automation Industrial Communication and Identification Gleiwitzer Str. 555 90475 Nürnberg, Germany Phone +49 (911) 895 0 simatic-ident.i-ia@siemens.com www.siemens.com/ident •More than 30 years of proven technology and industry expertise •Comprehensive range of RFID systems in the HF and UHF range for many different applications •Easy integration into your automation and IT environment SIMATIC RF600 Taking RFID to the Next Level RFID SMARTRAC TECHNOLOGY GROUP Karin Fabri Corporate Communications & Marketing Albstraße 14 70597 Stuttgart Tel. (+49) 711-656 926 10 Fax (+49) 711-656 926 11 info@smartrac-group.com www.smartrac-group.com •Leading supplier of RFID products and solutions based on the Internet of Things •Most comprehensive technology portfolio in high-end wafer processing, antenna design, bonding, lamination, and assembly • Proven track record of several billion products produced and supplied Smartrac developed Sensor Tadpole to detect water leakage points in vehicles, industrial constructions and more. •RFID tags LF/HF/NFC/UHF •Customize Development of RFID tags •Sensor tags • Antenna design •Miniature tags Manufacturing and Design od customozed RFID solutions Syrma Technology Jürgen Mangold Alfonsstrasse 12 85551 Kirchheim Germany Phone (+49) 89-235 43125 juergen.mangold@syrmatech.com www.syrmatech.com 44 44 RFID IM BLICK GLOBAL • August 2016 RFID IM BLICK GLOBAL • July 2016 TexTrace AG Schulstrasse 4 5070 Frick Switzerland Phone (+41) 62 865 51 30 info@textrace.com www.textrace.com TexTrace designs and produces woven RFID brand labels to match the look and feel of your brand. RFID-enabled brand labels are an all-in-one solution for branding, brand and theft protection, customer experience and omni-channel retailing. eBrand business solution for brand protection by TexTrace TSS COMPANY s.r.o. Pod Rovnicami 41 841 04 Bratislava Slovakia Phone (+421) 948 760 919 info@tsscompany.eu www.tsscompany.eu Hans Turck GmbH & Co. KG Witzlebenstraße 7 45472 Mülheim an der Ruhr Germany Phone +49 208 4952-0 more@turck.com www.turck.com Vilant Systems GmbH Hanauer Landstrasse 204 60314 Frankfurt am Main Tel. (+49) 69 8700 39 125 info-germany@vilant.com www.vilant.com ZEBRA TECHNOLOGIES EUROPE LIMITED Dukes Meadow, Millboard Road Bourne End Buckinghamshire SL8 5XF UK Phone: +44 1628 556000 www.zebra.com •UHF RFID readers •UHF RFID antennas •UHF RFID software •UHF RFID cloud •UHF RFID R&D UHF RFID Gold Reader 4-port / 33 dBm / LLRP MADE IN EU •Modular RFID systems for production and logistics processes • Variety of HF and UHF read- write heads and data carriers for standard and special uses • Parallel operation of proven HF and far-ranging UHF technology Turck’s RFID solution BL ident works in HF and UHF frequency band •RFID system construction for industrial processes (14 years experience and 1000 installations in 33 countries) • Vilant RFID middleware, integration and SAP (/ERP/WMS) connectivity •RFID measurements and concept tests at the customer plant, RF troubleshooting & performance increase •RFID total system deliveries: concept, software, hardware, installation and operation •RFID system maintenance: 24 hours / 7 days We specialize in turnkey RFID information systems for manufacturing and logistics companies providing the entire RFID system in a package. Zebra offers an extensive range of asset-tracking technologies incorporating • Wireless infrastructure and Internet of Things solutions • Broad range of RFID printers and RFID readers • Broad range of barcode printers and scanners •Mobile computers •Industrial, card and wristband printer as well as kiosk solutions Fixed RFID reader with advanced radio technology RFID August 2016 • RFID IM BLICK GLOBAL July 2016 • RFID IM BLICK GlOBAL 45 45 Product 17 Guide 20 2016 october International October 10th ide 2017 Product Gu Smart Cards | NFC | RFID Logistics / Industrial Production Market Overview Topics October •Smart Labels and Cards •Sensors, Transponders •RFID Printer, Labelling Systems •RFID Reader and Handhelds • Active RFID • Warehouse Logistics •RTLS •Distribution Logistics • Pallets and Kegs with RFID October 28th Preview 2017 APRIL International Fashion / Healthcare / Industry Topics April • Health care •Fashion • Automotive •Embedded Technology June International Industry / Process Automation / Predictive Maintenance Topics June • Predictive Maintenance • Process Automation • Automotive •Industry 4.0 august International Security / Retail / Logistics / Supply Chain / Industrial Production Topics August •Logistics •Supply Chain •Security and Payment •Retail •Industrial Production Editorial Deadline 46 Date of publication RFID IM BLICK GLOBAL August 2016 • www.rfid-im-blick.com “RFID im Blick global” imprint Publisher Verlag & Freie Medien Anja Van Bocxlaer Address Bardowicker Straße 6 21335 Lüneburg, Germany info@rfid-im-blick.com www.rfid-im-blick.com Chief Editor & Publishing Director: Anja Van Bocxlaer (respons.) vanbocxlaer@rfid-im-blick.com Tel. 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(+49) 4131-789529 0 subscription@rfid-im-blick.com Frequency: 4 times a year Media Law: All rights reserved. Any total or partial reproduction, adaption, and/or processing beyond the strict limits of copyright law and without prior written approval is not permitted. This applies in particular to reprint, storing and processing in electronic systems, on the internet, in online services and data bases, as well as reproduction on data media of any kind. All information is provided to the best knowledge but without guarantee. Despite careful examination no liability is assumed for completeness and accuracy of the contents. Contributions characterized by name do not necessariily relate with the opinion of the editorial staff. The respective companies are responsible for the contents of the company profiles. Registration Court is Amtsgericht Lüneburg, Germany. © Verlag & Freie Medien, Anja Van Bocxlaer