2013 annual report - Literacy Services of Wisconsin

Literacy Services of Wisconsin
2013 ANNUAL REPORT
Listed are the names of LSW's volunteer workforce, without whom our success would not be possible.
Mikelis Abuls • Benjamin Adashek • Elizabeth Aelion • Sarah Albertson • Diane Andersen • Natasha Anderson • Julie Armour • Katie
Arnold • Valeria Aronica • Ernice Austin • Jacob Baker • Vince Banker • Peggy Banks • Jim Barden • Bonnie Barr • Nicholas Bartling •
Jody Baxter • Penny Becker • Zachary Bergeron • Joshua Berry • Priya Bhatia • Phil Bilodeau • Rebecca Blemberg • Robin Block
• Amber Boardman Martin • Dana Boettcher • Joanne Boisvert • Michelle Bolduc • Lindsay Borton • Christopher Bossert • Todd
Brachman • Mary Brenzel-Chavez • Marge Brewer • Bill Bridgeford • William Briesemeister • Jim Bromley • Carol Brown • Ken
Buesing • Alex Burojevich • Emily Bussanich • Erin Byrne • Ariel Campos • Tom Carroll • Angel Certeza • Starsky Cheng • Lisa
Cichocki • James Ciganek • Linda Ciske • Colleen Clexton • Frank Clines • Jackie Cloud • Chris Colby • Sean Comiskey • Caitlin
Connolly • Roberta Connors • Chris Connors • Jan Constable • Roxana Cook • Gary Corbin • John Corcoran • Patrick Crimmings •
Mary Dallmann • Steve Danahey • Shannon Davis • Catherine Degner • Frances Delzer • Kathy Depies • Sandra DerHovsepian
• Emma Devens • Colleen Devlin • Evelyn Dickmann • Judith Dietz • Molly Dill • Ellen Dizard • Laura Drexler • Michael Duffey •
Sandy Duffy • Brenda Dukes • Barbara Dumke • Peg Edquist • LaDawn Edwards • Zack Ellsworth • Robin Engl • Steven Epstein
• Suzanne Erinc • Elizabeth Evans • Debbie Fagan • Vicki Farrell • Elizabeth Fay • Dar Fehrman • Deb Fischbach • Joseph Ford •
Garry Foy • Mary Frankowski • Barb Franzen • Ken Freitag • Troy Freund • Julie Frey • Henry Friedl • Johanna Fronek • Linda
Gamsky • Zoe Ganos • Jennifer Garbarz • Stephanie Garczynski • Carolynn Gellings • Patrick Gleason • Philip Goembel • Katelyn
Goll • Kristina Gomez • Cathe Gorski • Beth Gosnell • Cynthia Graham • Dan Graham • Sally Gregg • Jean Haase • Iris Haberberger
• Brent Halfwassen • Ellen Halley • Janis Hancock • Joan Hansen • Fredrika Harper • Kimberly Hartzog • Marcia Harvieux • Alexandra
Hashem • Kathleen Hassing • Judith Havice • Jonathan Hayssen • Tom Heimann • Pat Herrman • Laura Hersh • Barbara Heuchling •
Scott Hill • Sally Hochstein • M. Janet Hogan • Dan Holcomb • Myrna Hollander • Marie Honel Celeste Horvath • Adam Houchens
• Kathleen Houghton • David Hyatt • Nancy Ignacio • Nichole Jackson • Phillip Jackson • Michael Jacq • Alexa Jansen • Joan Janus •
Sandra Johnson • Karen Johnson-Kamwanga • Mary Jones • Michael Jones • Kristy Jones • Tim Jorgenson • Esha Joshi • Mary
Kachoyeanos • Sapandeep Kaleka • Arun Kumar Kanakasabai • Diane Kane • Richard Kane • Larry Kaplin • Emilie Karpiuk •
Kendall Karst • Vamsi Kasukurti • Peter Keller • Libby Kelley • Robert Kennedy • Mary Jo Kern • Shawn Kerr • Mary Keyes • Kusum
Khanna • Nancy Kiernan • Amy Kilpatrick • Mary Klabunde • Joseph Knasinski • Julie Knox • Kathleen Knudson • Mary Koehler •
Susan Koehne • Michael Kolb • Bill Koller • Andrew Kops • Shirley Kraemer • Susan Kremel • Joseph Kremer • Ben Krovitz • Dick
Krueger • Ellen Krueger • Kelly Krumsee • Cynthia Kuzminski • Emily Landes • Pam Lardinois • Yvonne Larme • Giles LaRock •
George Lawrence • Kevin Layde • Larry Leblanc • Corinna Lee • Jeanne Lehninger • Shirley Lemerond • Greg Leslie • John Liebenstein •
letter from our
LEADERSHIP
Dear Readers,
In 2013 the need for Literacy Services of Wisconsin’s programs and services remained high. We met
the demand for our one-on-one tutoring programs by recruiting, training, and supporting 361 volunteer
tutors. Our tutors were matched to 496 students throughout the year to form personalized learning
partnerships designed to meet the student’s goals. Literacy Services is so fortunate to have 118
tutors who have tutored with us weekly for four years or more. On behalf of the Board of Directors,
I thank you all for your dedication and service.
This year was also marked by change. Executive Director, India McCanse, resigned from Literacy
Services mid-year to pursue the next chapter in her career. The Board of Directors thanks India for
her four years of leadership and service. While the board of directors led a search for her replacement,
Jan Constable served as the Interim Chief Operating Officer. Jan was uniquely qualified to guide
the agency as a former board member, retired AT&T executive and current tutor. Thanks to Jan’s
leadership, Literacy Services continued to deliver high-quality outcomes for our students and donors.
In fact, 2013 was a record-breaking year for GED graduates! Congratulations to our 28 students who
successfully passed all five of the exams to receive this important life-changing credential. A true
mark of achievement!
Our search for the next executive director concluded in December 2013. We are extremely pleased
that our new outstanding leader, Ginger Duiven, will lead us off in 2014. It has been my pleasure to
serve as the Board Chair this year. As my term comes to an end, Dave Hanson will step forward as
my successor to start us off in 2014. I hope you enjoy reading more about our mission and work in
this 2013 annual report.
Cordially,
Kim Metcalf-Kupres
2013 Board Chair
1
ONE-ON-ONE Personalized Learning Model
At Literacy Services our students benefit from individualized instruction.
They work in partnership with a tutor matched to their needs and learning
goals in every study session.
ADULT BASIC EDUCATION / READING (ABE)
Offers a continuum of curricula designed to meet students where they are
and accelerate their learning. Our research-based, multisensory phonics
instruction focuses on word structure and analysis has been proven to
develop reading and spelling skills in students with a variety of learning
styles and skills. Our Pre-GED curriculum helps students improve reading
comprehension and language skills to prepare them for success prior to
transitioning to the GED program.
GENERAL EDUCATIONAL DEVELOPMENT (GED)
Offers instruction for students seeking a GED credential. GED students
prepare for tests in each of the five subject areas - reading, writing, math,
science and social studies.
ENGLISH LANGUAGE LEARNING (ELL)
Delivers individualized English language instruction for students from 53
different countries with a curriculum that emphasizes reading, writing,
vocabulary development, and experiential learning opportunities to
strengthen conversational and “survival English” skills.
WORKFORCE READINESS INITIATIVE
Each program incorporates job readiness skill development and computer
training designed to prepare students to be successful in the workforce.
2
academic
PROGRAMS
program
HIGHLIGHTS
28 GED students graduated, earning that
important credential needed to access the job market!
A new record of success!
Over 90% of ELL students increased their
assessment scores in one or more key competencies of
speaking, reading, or writing.
Dedicated volunteer tutors contributed their time and talents to
deliver 1,300 tutoring sessions equaling 30,000
hours of instruction.
Though the calendar year, Literary
students.
Services served 496
3
Thet Paing Lynn
Thet Paing Lynn came to the United States from
Burma 2 years ago, speaking no English. He and his
sister moved to Milwaukee to be with his mother and
older sister, who left Burma 4 years ago as refugees.
Shortly thereafter, Thet Paing began attending LSW
as an English Language Learning student. Since 2011
he has come for tutoring two to three times a week,
gradually improving his English skills. However, he really
skyrocketed this year! Not only is he making high scores
on his reading, writing, and speaking assessments, but
he’s able to carry on conversations in English and is
working as well. Thet Paing would like to earn his
GED and go on to college to become a welder. His
ultimate dream is to travel around the world, which is
an experience he feels will be enhanced by his English.
4
2013 student of
INSPIRATION
English Language Learning
Maria Chay
Maria was born in a refugee camp in Thailand, where her people had fled to escape
the violence of a long-term civil war across the border in Myanmar (Burma). Not a
citizen of any country, Maria emigrated to the U.S. as a refugee with her parents
and three brothers in 2009. She studied English for two years at Literacy Services
of Wisconsin until her language skills were sufficient to transition into LSW’s GED
program in April 2012. Maria attended GED classes four days a week, three hours
a day while working second shift in a factory to help support her family. In March
2013, she took her final GED test, the one for which she was least confident:
writing. Not only did she pass, her score put her in the top 21% of all test takers on
the writing test, accomplishing this in her newly learned language! On June 5th,
2013, Maria celebrated the completion of her GED at the annual, city-wide GED
commencement held at the U.S. Cellular Arena. She currently works as a medical
interpreter and, newly equipped with a GED, is now able to go to school to become
a nurse, something she has long considered.
2013 student of
INSPIRATION
GED Preparation
Each GED is a cause for celebration in that it represents for the holder increased
possibilities related to employment and schooling that did not exist without it. Maria’s
GED, however, signifies something more. The hopes of Karenni refugees in the
U.S. and, more specifically, Milwaukee to not only survive but also thrive depend on
the ability of members of their younger generation, such as Maria, to step up and
begin making connections to the strange place in which they find themselves. It is
in multiplying and broadening these connections to the society around them that the
hope of peace and prosperity denied to the Karenni people in their homeland may
be realized here. In learning English and completing her GED, Maria is paving a way
forward for herself, her family, and her people.
5
Chris Brust
Chris Brust came to Literacy Services to bolster his skills.
Despite graduating high school, Chris was not able to read
or write proficiently, but he knew his dreams of college-level
study would certainly require these abilities. He enrolled at
LSW and began to receive intensive phonics instruction in
2009. For several years, Chris worked exclusively with Rob
Rasmussen, LSW’s 2013 Tutor of Inspiration, and they
faithfully met twice a week to help Chris achieve his goals.
No matter the obstacles that stood before him, Chris persisted
with his studies, overcoming several tragic losses in his family
over the years to accomplish his dream of earning his
Associate’s Degree. Additionally, he recently completed his
Master Gardener certificate through the UW-Extension system.
Since his completion of the Wilson Reading System© in
December 2013, Chris has been considering what studies
to pursue next. His drive to achieve is evident in many aspects
of his life: he has run 30 marathons on six continents, volunteered
at the 2002 Olympics, and interned at both Disney World and
Disney’s Magic Kingdom. Chris works nearly full time, but always
schedules his work around his classes at LSW. His wonderfully
positive energy is contagious, and he spreads cheer throughout
the center whenever he is here. His friendly demeanor and
outgoing nature have helped many other students feel comfortable
and welcome at Literacy Services. Chris offers this advice to
fellow students: “Keep striding ahead.”
6
2013 student of
INSPIRATION
Adult Basic Education
2013 tutor of
INSPIRATION
Rob Rasmussen
For more than 16 years, Rob has been dedicated to helping Milwaukee area adults
improve their reading and writing skills. After retiring from a management position at a
retail distribution center, Rob obtained his teaching license in hopes of working with
children. Finding no teaching positions available, Rob decided to volunteer as a tutor at
Literacy Services. Over time, Rob proved to be a reliable, flexible tutor who never turned
down an opportunity to add another student to his roster. Rob can be found at Literacy
Services Monday through Thursday, all morning and well into the afternoon hours,
patiently assisting students with their studies. He is one of very few tutors trained in every
subprogram offered in ABE, and he is always happy to help out in the ELL or GED programs
if he is needed. Rob has helped several students complete all twelve steps of the phonics
program, accomplishments which he describes as his favorite part of tutoring. He is known
for his extraordinary kindness by his peers, many current and former students, and even
a wayward turtle that managed to access LSW’s old location before Rob gave it a lift to a
nearby park!
Rob provides enduring support to all LSW students, no matter their academic program,
skill levels, or goals, and he does so with compassion and quiet grace. When asked
how he continues to give so much of himself to Literacy Services, he says, “The lasting
friendships and success stories, seeing people moving on to new activities and goals in
their lives, it’s very inspiring.” His level of commitment is an inspiration to us all!
7
Our second year as an Agency Partner with United Way
of Greater Milwaukee was fruitful for Literacy Services.
Under the professional oversight of United Way’s
amazing team, Literacy Services staff received support,
professional development opportunities, and access
to resources to deliver even more impact for our
community. We thank United Way for help with
volunteer recruitment, supply drives, raising funds,
and creating awareness of our mission.
Our lasting partnerships with local organizations delivered additional benefits to our students and volunteer
tutors. Generous funding and volunteer support from
companies like JPMorgan Chase, Johnson Controls,
ManpowerGroup, Robert W. Baird, BMO Harris, and
We Energies allow us to better prepare our students
for success with additional skills training in computer
literacy and workforce readiness.
8
community
PARTNERS
volunteer
TUTORS
Since 1965, Literacy Services has continued to provide
a customized approach to education. We serve each
student one on one. Yes, each student is matched to
tutors who work with them individually week after
week. They create a bond built on trust and respect
that accelerates learning and retention. The personal
relationships between the tutor and one student help
to foster confidence, growth, and success within all
the individuals we serve.
Our volunteer tutors are as varied as our students. The
community within our walls is a lively and diverse mix
of all ages, races, and personalities. It is a melting pot
of knowledge where tutors report that they learn as
much as our students. The unique learning atmosphere
welcomes many of our volunteers back, year after year.
We are thankful for every hour that our tutors donate to
empower others to achieve their goals.
9
balance
SHEET
financial
STATEMENTS
assets
liabilities and net assets
current assets
current liabilities
cash and cash equivalents
$
212,848
prepaid expenses
$
13,091
accounts and pledges receivable
total current assets
fixed assets
$
$
$
net fixed assets
$
other assets
investments
334,519
$
84,068
(66,480)
17,588
$
616,270
total other assets
$
636,807
total assets
$
988,914
cash surrender value of life insurance
10
$
5,408
deferred revenue
$
3,000
$
12,833
capital lease obligation
$
9,444
total non-current liabilities
$
accrued paid time off
current portion of capital lease
total current liabilities
fixed assets
less: accumulated depreciation
108,580
accounts payable
$
20,537
non-current liabilities
less: current portion of capital lease
net assets
unrestricted
temporarily restricted
permanently restricted
$
$
2,122
2,303
$
(2,303)
$
473,763
$
total net assets
$
total liabilities and net assets
$
7,141
204,928
290,249
968,940
988,914
statement of
ACTIVITIES
revenue
individual contributions
$
169,287
United Way - affiliate partnership
$
57,500
corporate and foundation contributions
federal grants
special events
income
expenses
donated goods and services
registration and material fees
investment income
interest income
other income
total revenue
Audit conducted by Ritz Holman LLP
$
$
$
347,789
43,944
15,724
$
(2,326)
$
3,515
$
3,150
$
97,230
$
1,044
$
736,922
$
expenses
program services
$
480,432
fund-raising
$
92,120
management and general
$
85,856
total expenses
$
658,408
change in net assets
$
78,514
net assets, end of year
$
968,940
65
Year End December 31, 2013
11
2013 lead
ORGANIZATIONAL DONORS
We thank all the financial and
in-kind supporters of Literacy
Services. Your interest, generosity,
and enthusiasm have fueled
Literacy Services' important work
and kept us moving forward. On
the following pages and on our
website we acknowledge you for
your contributions in 2013. We’ve
listened to you, so we are publishing
the impressive complete list of
supporters online to help keep
printing costs down.
Literacy Services is grateful for
the support received from many
generous companies and
foundations.
12
Jane Bradley Pettit Foundation
A. O. Smith Foundation, Inc.
Albert J. and Flora H. Ellinger Foundation
Alvin and Marion Birnschein Foundation
Anon Charitable Trust
Arrupe House Jesuit Community
AT&T Wisconsin
August G. Mueller Trust
Briggs & Stratton Corporation
Camille A. Lonstorf Trust
Caterpillar Foundation
Catholic Financial Life
Charles D. Ortgiesen Foundation
Charter Foundation
Clare M. Peters Charitable Trust
CPL Industries, Inc.
Davidson and Harley Fund
Doing Good LLC
Edward U. Demmer Foundation
Elmbrook Rotary Foundation
Evan and Marion Helfaer Foundation
Forest County Potawatomi Community Foundation
Four-Four Foundation, Inc.
Gene & Ruth Posner Foundation, Inc.
George L.N. Meyer Family Foundation
Heil Family Foundation
Helen Bader Foundation
Immanuel Presbyterian Church
Jane Bradley Pettit Foundation
Johnson Controls, Inc.
Joseph and Vera Zilber Family Foundation
JPMorgan Chase Foundation
Julia & David Uihlein Charitable Foundation
Kolaga Family Charitable Trust
Krause Family Foundation, Inc.
ManpowerGroup
Marlo Foundation
Melitta S. Pick Charitable Trust
Naomi Strehlow Administrative Trust
Nicholas Family Foundation
Nonprofit Management Fund
Northwestern Mutual Foundation, Inc.
Phyllis and Walter Malzahn Charitable Trust
Potawatomi Bingo Casino
R. A. Stevens Family Foundation
Ralph Evinrude Foundation, Inc.
Service Club of Milwaukee
Stackner Family Foundation
The Catholic Community Foundation
The Devine Family Foundation, Inc.
The Greater Milwaukee Foundation, Inc.
TJX Foundation, Inc.
U.S. Charitable Gift Trust
United Way of Greater Milwaukee
We Energies Foundation
Wisconsin Technical College System - Adult Education
and Family Literacy
13
2013 lead
INDIVIDUAL DONORS
14
Anonymous
Lynn Adelman
John Allen
Katie Almquist
Louie & Sue Andrew
Michelle Ball
Michael & Jackie Herd Barber
Karen Cantor & Elliot Berman
Christopher Bock
Robert J. Bonner
John & Sally Breckenridge
Joan Brengel
Martha Brown
Lisa Cadotte
James & Judith Callan
Bruce & Marsha Camitta
Mary Cannon
Barbara Carson
David & Kelly Cisar
Alvin & Mary Ann Cleek
Brian Cummings
Michael David
Meg & Matt Dean
Harry & Barbara Drake
Paula Duncan
Mary Alice Dunn
Eric Eben
Karen & MatthewEgelhoff
Charles & Ryszarda Ehemann
Patricia Ellis
Lynn & Peter Engel
Christopher Felix
Christine Feuell
Susette & Gerald Ford
Lisa Franklin
Barbara Fuldner
Andrea Roschke & John Gaebler
Sarveswara Rao &
Lakshmi Alivelu Geddam
Adam & Carole Glass
Bryna Goeckner
Beth Gosnell
Jason Graham
Anne & Kenneth Hallett
Marcia Brooks &
Edward Hammond
David Hanson
Haile Henry
Terri Herrmann
Richard Horsfield
Sarah Huck
Helen Huston
Sue Jenrich
Jeffrey Joerres
Amy Johnson
David & Mary Lee Johnson
Helen Johnston
Matthew & Kathryn Kamm
Richard & Diane Kane
Patrick & Jane Keily
Ted & Mary Kellner
June Kelm
Judi & Gale Klappa
Robert & Gail Korb
Pamela Kroger
Benjamin Krovitz
William & ChristieKrugler
Charles & Holly Krull
Robert L. T. Smith
Mary Lacy
Kellie Lang
Elaine Clare Lange
Johanna Larson
Art & Nancy Laskin
Caroline Laubenheimer
Donald & Mary Jo Layden
Larry & Mary LeBlanc
Sally Lewis
Robert & Holly Ligocki
Elliot & Eva Lipchik
Grace LoCoco
Benjamin Lombard
David & Madeleine Lubar
Laura Lukas
Matthew & Diana Luttmann
Michael Lynch
Ann MacIver
Michael MacKay
Daniel Madigan
Jo Ann Mahaffey
Keith Mardak
Nanette Marino
Gordon & Jean Marshall
Jan & Vince Martin
Muriel Marx-Hoffmann
Melissa Matz
India McCanse
Scott & Mary McFadden
William McNamara
Robert Merino
Kimberly Metcalf-Kupres &
Steven Kupres
Paul & Elise Meyer
Joyce Mielke
Doug & Ginny Mills
Erik & Carol Moeser
Esther Mrozek
Dee Munroe
Ann & Tom Murphy
William Murray
Leif Nesheim
Jerry & Pamela Okarma
Jason & Amy Parry
Mr. & Mrs. David Pelisek
James & Sharon Petrie
Kahrilynn Phelps Okoro
Richard & Suzanne Pieper
William & Mary Piernot
Charles Pittelkow
Ildy & Skip Poliner
Mary & Arthur Pulizos
Vincent Pyskaty
Milan & Gordana Racic
Charlotte Reed
Jeanne Reichert
Richard Reid
Phil Roden
Lenore Schell
Robert Schweers
Mark Short
Thomas Smith
Michael & Joan Spector
Mr. & Mrs. John W. Splude
Jason Stamm
Thad Steffen
Barbara Stein
Louis & Barbara Stippich
Robert & Lynelle Sukalich
Jim & Mindy Thomas
Anna Timms
Mary Tobin
Mark Vachalek
Corinthia Van Orsdol
Mary Vandenberg
Wendy Wallace
James & Lois Warax
Maureen & Bill Warmuth
Robert Wawrzyn
Marie Weiss
Elaine Wilhelm
Paul & Sandy Wysocki
15
2013 board of
DIRECTORS
officers
Kim Metcalf-Kupres, President
Johnson Controls
directors
Corry Joe Biddle, FUEL Milwaukee
Dr. Patricia Ellis, Marquette University
Robert Lawton, President-Elect/Secretary
David Hanson, Reinhart, Boerner, Van Deuren
Mark Short, Past President
Joyce Mielke, Briggs & Stratton (ret.)
Mary Tobin, Treasurer
Kevin Scott, DeWitt, Ross, Stevens
Lawton Retirement Plan Consultants
J.P. Morgan Chase
Oracle
Grace LoCoco, Experis
John Miller, Rockwell Automation
Lenore Schell, DentaQuest
Jason Stamm, BMO Harris
Maureen Warmuth, Community Volunteer
Gwendolyn Washington, Associated Bank
Marie Weiss, Community Volunteer
Sandy Wysocki, Milwaukee Business Journal
16
Mary Ann Lindberg • Marylou Lindquist • Elliot Lipchik • John Lonsdale • Gary Loos • Linda Lucas • Sarah Macak • Linda Mackay •
Greg MacLeod • Lisa Mahan • Don Mallinger • Dorothy Malone • John Manyo • Mary Maresh • Dana Marks • Ellen Maroney • Carlos
Marquez-Barrientos • Sue Martin-Steiner • Fred Matestic • Danyelle Matthews • James Mauck • Arielle Mayer • Mary McFadden •
Debbie McGregor • Cal McIntyre • Judy McNamara • Dena McPhetres • Binnie Mendoza • David Menees • Michael Mercado • Judy
McNamara • Dena McPhetres • Binnie Mendoza • David Menees • Michael Mercado • Judy Miller • Kristin Miller • Sarah Miller • Jane
Moga • Laila Mohammad • Kathryn Moldenhauer • Betty Moore • Jeff Moore • Ashley Moore • Altamese Moore • Trent Moore •
Linda Moore • Sally Mueller • Nathan Mueller • Andrew Mulbery • Richard Mullings • Mathew Mulvey • Dee Munroe • Thomas
Murphy • Patrica Naeger • Ann Nathe • Christiana N'gegba • Mary Nolan • Mary Nold-Klett • Lauralyn Noll • Amy Noor • Karen
Nordentoft • Stephanie Norvid • Jessica Obenauf • Tom O'Connor • Bobbie O'Hara-Schmitt • Jennie O'Malley • Bara Omari • Judith
Ormond • Bianca Ortiz • Dan Paese • Julie Pahnke • Nancy Pajewski • Thomas Pankowski • Katie Parent • Ellen Parmelee • Hanni
Patterson-Smith • Maxime Peeters • Rebecca Pelzek • Rachelle Perotto • Christy Peterson • Allen Pfaff • Joanna Pfahler • Tracey
Phalen • Betty Phillips • Rebecca Picard • Bill Piernot • Ilonna Pinion • Julie Piorkowski • Maureen Planey • Cindy Porth • Sally
Post • Sandra Priebe • Sophie Ptaschinski • Chad Quates • Anthony Ramirez • Barbara Rand • Rob Rasmussen • Geeta Ravel •
Charlotte Reed • Rita Rehlinger • Richard Reid • James Reilly • Lois Remeikis • Corliss Rice • Amy Riesing • Lisa Roe • Cate Roehl
• Marie Rohde • Gary Rosenberg • Monica Rynders • Amy Sanchez • Eve Sappenfield • Tracey Sbraggia • Pam Schaar • Jeewon
Schally • Nicole Schanen • Ken Schellin • Laura Schnicke • Kalin Schoephoerster • Chris Schultz • Robert Schultz • Matthew Scott
• Rozanne Screven • Melissa Sell • M. Serrano • Snehal Shah • JohnShefchik • Leaella Shirley • Vlad Shteyn • Danielle Shuster
• Michelle Sisneros • Judy Smith • Jane Somers • Robert Sorrin • David Sortino • Elizabeth Spaulding • Claire Spaulding • Nelson
Spencer • Pauline Spencer • Eva Stefanski • Susan Steinkraus • William Stevens • Martha Stoner • Reed Stratton • Kate Strehlow •
Marilyn Stuckey • Kirsten Sweet • Darin Swiatkowski • Robert Szymanski • Maria Tagliavia • James Tammen • Jane Tanner • Joseph
Taylor • Mai Thao • Tom Thiede • Dan Thiry • Taylor Thomas • Nicole Thomas • Charles Thurnander • Ellen Toshach • Mark Toth
• Teresa Truesdale • Patricia Tully • Becky Tupper • Dana Turner • Susie Tweddell • Carolyn Tyler • Fred Waddell • Charlene
Wagner • Samuel Wagonner • Diane Wais • DeMar Walker • Stephanie Walstrom • Jim Warax • Lois Warax • Don Waterman •
Janel Waters • Susan Watkins • Wendy Watson • Bev Weeden • Gary Weida • Marie Weiss • Sharon Weissenburger • Harold
Weitzer • Tanya Werchowski • Barbara Werner • George Weschler • Veronica Wheaton • Bruce Wilson • Alice Wilson • Michael
Winnemuller • Sara Wise • Chris Wol • Caroline Woods • Bob Worman • Jim Wright • Richard Yurkowitz • Matthew Ziegler •
Special thanks to volunteers listed in bold for five or more years of service. THANK YOU!
Literacy Services of Wisconsin
555 N Plankinton Avenue, Milwaukee WI 53203
(414) 344-5878
Thank you to Eileen Phillips for sharing her design talents to produce this report
and to Sara Risley, who so kindly donates her skills as a photographer and tutor.