What`sInside - Illinois State Dental Society
Transcription
What`sInside - Illinois State Dental Society
11 UIC to Close GPR Program 12 Dentists Give and Receive Lots of Smiles ILLINOIS DENTAL NEWS THE OFFICIAL JOURNAL OF THE ILLINOIS STATE DENTAL SOCIETY FEATURE: Sexual Harassment: It’s No Joke VOLUME 73 ■ ISSUE 4 ■ APRIL 2004 Inside What’s 2 6 13 15 ADA Trustee’s Report News Briefs Editor’s Desk Classifieds UIC Pilots Early Testing Procedure Graduating University of Illinois at Chicago College of Dentistry students will be able to start practicing much sooner thanks to a pilot testing arrangement between UIC and CRDTS the Central Regional Dental Testing Service. UIC Dean for Patient Care and Clinical Education, Dr. Frank Licari, approached the agency last fall about the possibility of arranging an earlier testing date for graduating dental students. “Up to this point, we’ve given the exam in May, and students would graduate from dental school a week after taking the exam. If they passed, they wouldn’t be notified until about the 4th of July.” Moving the testing date up to mid-March will allow passing students to begin practicing dentistry much sooner after graduation. “It also gives us the opportunity to work with a student on specific areas if they do not pass the examination, and they can retake it in May without being penalized,” explained Dr. Licari. Currently, more than 90% of graduating dental students pass the exam the first time. Efforts were made to adjust certain components of the curriculum to ensure that the students would be prepared noted Dr. Licari. “Our Assistant Dean for Clinical Education, Dr. William Knight, worked with our group practice managed partners in developing the curriculum so that students would be more prepared to take the examination in March, line up patients for the exam, and complete the necessary steps to prepare for the exam.” “Procedure” continued on page 14 Dental Students Experience MWM Firsthand Dental students from Illinois’ two dental schools once again had the opportunity to witness first-hand how membership in organized dentistry directly benefits member dentists. Some 80 dental students from Southern Illinois University School of Dental Medicine and the University of Illinois at Chicago College of Dentistry participated in the Illinois State Dental Society’s dental student field trip to the American Dental Association headquarters and the Chicago Dental Society’s Midwinter Meeting. This is the second year ISDS organized the award-winning studentcentered event. Jeremy Dixon of SIU had to get up bright and early for the trip to Chicago, but he said the experience was well worth it. “The ADA is much bigger than what we thought. It was very impressive. You can really understand what the ADA is doing to safeguard the profession and how important it is to be involved in organized dentistry.” Mr. Dixon and his classmates boarded a chartered bus at 5:30 am and were welcomed with a full complement of breakfast foods and beverages. Upon arrival in Chicago, the students toured ADA headquarters where they had an opportunity to visit several areas that directly benefit member dentists. Students were particularly impressed with the resources available at the ADA, specifically the dental laboratories. “I was very surprised that they have labs in the ADA building and they are testing so many different products,” observed fourth-year UIC dental student Pauline Lee. “I was also very impressed with the library. The reference staff was very helpful, and you can borrow very expensive textbooks and all you have to pay for is shipping,” noted Ms. Lee. “We made sure the students were well taken care of. We pre-registered them with the Chicago Dental Society. They received credentials in advance, so they wouldn’t have to stand in line. They entered exhibit floor as CDS members, and had the opportunity to tour several areas of the ADA,” explained Kathy Ridley, ISDS Director of Education and Membership. Second-year students enrolled in the UIC International Dental Program also were “Students” continued on page 14 ILLINOIS DENTAL NEWS NEWS STAFF D. Milton Salzer, DDS • Editor Lee Ann Beane • Managing Editor Jennifer Walker • Publications Coordinator Tess Fyalka • Chief Editorial Assistant Tara McAndrew • Editorial Assistant PUBLICATIONS COMMITTEE Dr. Hugo Bertagni, Chair Dr. Ian Elliott Dr. Mitchell Myers Dr. Cheryl Watson-Lowry OFFICES Business Lee Ann Beane, Managing Editor 1010 South Second Street, P.O. Box 376 Springfield, Illinois 62705 217/525-1406 Internet Address: ildent@isds.org Advertising Jennifer Walker • 217/525-1406 ISDS Toll Free Number • 800/475-4737 USPS #0257-820 • ISSN #1084-8282 The Illinois State Dental Society is not responsible for the opinions, views or statements made in any essay, discussion or in the proceedings which are presented before the Society via the Illinois Dental News. The Illinois Dental News is published monthly by the Illinois State Dental Society, 1010 South Second Street, Springfield, IL 62704. Periodicals postage paid at Springfield, Illinois, and additional mailing offices. POSTMASTER: Send address corrections to Illinois Dental News, P.O. Box 376, Springfield, Illinois 62705. SUBSCRIPTION PRICES The subscription price is $25.00 annually; nonmembers in the United States $45.00; nonmembers outside of the United States $75.00; single copies $5.00 each. CONTRIBUTIONS Articles submitted for publication should be articles that have not been previously published and are submitted solely to the News. Such published articles become the property of the Illinois State Dental Society. Articles published in the Illinois Dental News may be reproduced or reprinted only after written permission has been granted by the Illinois Dental News. Manuscripts should be typewritten, double spaced. Manuscripts and news items of interest to the Society’s membership are solicited. The editor reserves the right to reject or delete material which may be unsuitable for publication. Early submission of materials, 45 days in advance of publication is requested. ADVERTISING All matters concerning display advertising should be addressed to the attention of Jennifer Walker, ISDS, 1010 South Second Street, Springfield, Illinois 62704. The News reserves the right to reject any advertising. All advertising appearing in ISDS publications must comply with the advertising policies of the Illinois State Dental Society. The publication of an advertisement is not to be construed as an endorsement or approval of the product or services being offered in the advertisement by ISDS or any of its associated entities, unless the advertisement specifically includes an authorized statement that such approval or endorsement has been granted. Display advertising rates are available from Jennifer Walker at the IDN business office, phone: 217/525-1406 • fax: 217/525-8872. A member publication of the American Association of Dental Editors ADA Trustee’s Report by Dr. Perry Tuneberg I would like to begin with a few “thank you’s.” Thank you to all ISDS dentists who joined the over 35,000 participating dental providers in this year’s Give Kids A Smile. Millions of dollars in donated dental supplies and services were given to needy children across the country, and the spotlight was once again shined on the lack of access to oral care for our nation's needy children. GKAS, Donated Dental Services, and the hundreds of millions of donated dental service dollars given each year give us the credibility we need to discuss these access issues with our legislators. Thank you and congratulations to Dr. Keith Suchy, Randy Grove, and the entire CDS Staff and volunteer dentists for another outstanding Midwinter Meeting. Your hospitality, along with excellent continuing education and exhibitors, cement your reputation as the premier dental meeting to attend. The Board of Trustees held its Strategic Planning Retreat in February. At each of our board meetings, we have held discussions on a critical issue, and this year we will be expanding that process to include the House of Delegates in Orlando. I feel this is a great move forward for our HOD. To quote our Executive Director Dr. Bramson, “The hope is that we will continue to do this in future years, expanding the discussions and increasing delegate knowledge so the House focuses more on overarching policy issues and less on reacting to the wording of resolutions.” This year’s topic to the HOD will be access to care issues, with emphasis on reimbursement aspects. With an increased awareness and education of critical issues, the deliberations and actions of the House should reach and maintain a much higher level of effectiveness and produce greater results for our patients and our profession. The BOT retreat featured a lively and informal half-day discussion on issues shaping dentistry’s future. The panel members represented every aspect of dentistry, such as manufacturers, suppliers, educators, government, insurance and business payer/financing entities. The immediate past president of ASDA also joined us and gave very insightful comments on issues critical to students and new dentists. Topics of discussion included the practice and delivery of dentistry in the future, access issues, financing and insurance coverage. Collaborative efforts between our organization and various public and private entities for improving access for oral health were debated. It was very enlightening to hear the views from outside entities as we tend to see these issues strictly from our perspective as health care providers. Our Eighth District representative to the Committee on the New Dentist, Dr. Daniel Bills, has announced he will be moving to Pennsylvania to practice orthodontics. I want to thank Dan for his outstanding service representing Illinois and wish him the best in his future endeavors. Based upon Dan’s recommendation, I have appointed Dr. Brandon Maddox of Springfield to replace Dan on the committee. Brandon has been very involved on the ISDS New Dentist Committee and is a partner with Dr. Bill Sturm. The ADA New Dentist Conference will be held in San Diego June 24-26. This is an excellent conference and a great way to meet our newest colleagues and get to know their needs, concerns, and ideas. There is a wide variety of continuing education, and this conference can be very beneficial for dentists contemplating bringing on an associate or selling their practices. Information and online registration is available at ADA.org. You’re never too old to attend the New Dentist Conference! I hope to see all of you at the ISDS Capitol Conference in April. Dr. Eugene Sekiguchi will be our featured guest, and I know you will not want to miss his introduction by Dr. Dino Nicholas! Thank you again for the opportunity to serve all of you. Upcoming ISDS CE Courses Wednesday, May 19 8:30 am - 4:00 pm Mark of the Quad Cities 1201 River Drive Moline, IL. 61265 309/764-2001 www.themark.org 6 CE credits Friday, May 21 8:30 am - 3:00 pm Eagle Creek Resort Findlay, IL 62534 800-876-EAGLE www.eaglecreekresort.com 5 CE credits 2 ■ ILLINOIS DENTAL NEWS / APRIL 2004 Predictable Implant Dentistry for the General Dental Practice Learning Objectives: 1. 2. 3. 4. 5. 6. Managing the diagnosis and treatment planning of dental implants Incorporating dental implants into the dental practice Effectively communicating with the surgeon Learning to fabricate an implant template for diagnosis and placement Recognizing the advantages and disadvantages of dental implants Learning to restore single stage implants, external and internal hex implants 7. Fabricating the simple 2 implant supported mandibular denture 8. Learning why every dentist must offer dental implants as a treatment option 9. Learn how to increase patient acceptance of treatment plans with dental implants Dr. Kopp will also address some advances in esthetic techniques. From bonding to implants see how you can apply these new techniques in your practice. Dr. Kevin Kopp Stay after Friday’s CE course and play a round of golf on the beautifully challenging 6,900-yard course at Eagle Creek Resort! Visit www.isds.org and Register now! The Importance of Informed Consent By Robyn Thomason, Risk Management Coordinator, TDIC Most professional liability claims include an allegation of a lack of informed consent. Patients argue they would have made a different treatment decision had they known of the possibility of a negative outcome. By law, patients must be informed about their treatment, and obtaining informed consent is the best way to protect the patient and the doctor. The law also requires that the dentist conduct the informed consent discussion and not delegate it exclusively to a staff member, video or form. However, staff can add to the dentistpatient discussion. Patients often feel more comfortable expressing concerns to the staff rather than the dentist. Auxiliary staff should bring inquiries to the dentist’s attention. • Reinforce what the patient heard and understood during the discussion. • Serve as documentation of the facts that were discussed. While the forms list the risks, benefits and alternatives, it may not be enough to cover the information a patient may later allege was not clear prior to treatment. This can be addressed by using phrases such as: not limited to the following, the information listed on this form covers only general information, and the doctor has personally discussed the material with me and I was given an opportunity to ask questions prior to treatment and all my questions were answered to my satisfaction. It is important to note that a patient’s refusal for treatment does not allow a dentist to practice below the standard of care. While patients may influence the treatment plan to some extent, do not allow them to request and then consent to substandard treatment. Nor should patients be allowed to consent to substandard treatment based primarily on financial considerations or insurance coverages. TDIC has state-specific informed consent forms Just as a patient should know the risks, benefits, and alternatives of accepting a treatment recommendation, he/she should also know the potential consequences of refusing a proposed treatment or procedure. For example, a patient who refuses the recommendation to extract a completely bony-impacted third molar, must understand the potential for continued symptoms, bone loss and serious, potentially life-threatening infection. Most states impose a duty on dentists to obtain a patient’s informed refusal whenever refusal holds potentially serious complications. For further details, contact the Risk Management department at The Dentists Insurance Company by calling 800/733-0635, or visit www.thedentists.com. To learn more about TDIC’s insurance product offerings, contact ISDS member Rennie Holmes DMD, Illinois TDIC representative at RH Insurance: 866/834-2487. As a practicing dentist, you’re also a small business owner. You need to feel confident that you and your practice will be covered in the event of a claim or loss. Obtaining informed consent is the result of a dialogue between the dentist and patient, during which the dentist educates the patient about the diagnosis, nature of a recommended treatment, alternative treatment options, and the possible risks and consequences of both. Doctors should give patients enough information to make a decision to accept or refuse treatment. Excessive questions or high level of apprehension on the patient’s part are indicators of how much time and detail should be spent informing the patient of issues concerning treatment. There are three areas of informed consent that ought to be discussed in lay terms. First is the nature of the recommended treatment and why the procedure is being recommended. Second are the risks, complications and benefits of the treatment. Third are the alternatives to the recommended treatment, including no treatment, with their risks, complications and benefits. Many refer to these as the “RBA’s,” an acronym for the risks, benefits and alternatives. to assist in patient communication and documentation including guidelines for using the forms. Both English and Spanish versions of the forms may be found in the Risk Management section of thedentists.com. Developed after careful research, the Package, a customized insurance program, ties professional liability coverage and business owners insurance in one convenient Package. We can tailor your Package to reflect the key coverages you need most. Obtain professional liability coverage, and an array of practice coverage options such as: building; business personal property; general liability; medical payments; equipment breakdown; business income; patient records; commercial auto and workers compensation. Bringing dentists protection, wrapped up in one package. The Package offers the combined knowledge of select industry experts committed to helping dentists prevent liability claims and business losses. To learn how you can benefit from having all your practices’ insurance coverages wrapped up into one Package, call 1-800-4MedPro or email ddssvcs@GEMedicalProtective.com for more information. GE Commercial Insurance Medical Protective gecommercialinsurance.com The informed consent discussion is a process, not necessarily a signed form. However, the use of a form has benefits to expand and enrich the discussion. Forms can: • Work as a checklist and reminder for the doctor to cover all information the patient needs to know to make an informed decision. • Help the doctor and patient stay focused on the treatment issues. • Supplement what the patient could not comprehend or remember due to anxiety at the time of the discussion. All insurance products are underwritten by The Medical Protective Company unless otherwise indicated. The Medical Protective Company ® is licensed in all states and the District of Columbia. Medical Protective can offer individual physicians and dentists the right to written consent before settling a claim. Contact Medical Protective and see if you are eligible to receive this important provision at your location. ©2004 GE Employers Reinsurance Corporation. ILLINOIS DENTAL NEWS / APRIL 2004 ■ 3 Sexual Harassment: It’s No Joke On a September afternoon in 1997, Dr. John Kwan was wrapping up his day. A staff member alerted him that a man in the waiting room wanted to speak with him. The gentleman greeted Dr. Kwan and handed over a summons notifying him that his former clinical assistant was suing him; among the charges was sexual harassment. For more than three years, Dr. Kwan had experienced chronic troubles with this employee. She continually struggled with numerous personal problems. “She had divorce issues, boyfriend issues, and parental issues. There were a lot of difficult things going on in her life.” They were problems she brought with her daily to the office, but his was a small team, so Dr. Kwan and his staff tried to be supportive. However, her numerous personal troubles were severely affecting her behavior and performance, and Dr. Kwan knew that he had to take disciplinary action. “During her first year, she was put on probation for insubordinate behavior. During her second year, she was placed on probation for attitude problems. She was placed on probation two more times for performance and attitude problems. In my military training, the goal of giving punishment is rehabilitation,” explained Dr. Kwan. Indeed, after the employee was disciplined, her performance would improve at least for a short period. “Each time we took action, she would come back and do better, and we tried to work with that. But eventually it got to the point where we realized this wasn’t going to work out.” Ultimately, steps were taken to terminate the employee who, by now, had already voiced to coworkers her plan to seek revenge on Dr. Kwan. When the allegations of sexual harassment were made, Dr. Kwan wasn’t completely surprised. “She became the type of person who would try something like that, which was why she ended up getting fired in the first place. Her work ethic and her integrity had reached a very low standard.” Dodging the Statistics Upon opening the summons, Dr. Kwan realized he had just become a statistic. The case would drag on for over two years before being resolved. Like Dr. Kwan, more and more employers of all sizes are facing increasing sexual harassment claims. In fact, each year approximately 15,000 sexual harassment cases are brought to the Equal Employment Opportunity Commission (EEOC). Between 1990 and 1997, there was a 42% increase in the number of sex discrimination cases filed. The number of claims involving sexual harassment more than doubled during that time period and continued to climb through 2001. A 1999 survey by the Society for Human Resource Management found that 62% of companies offer sexual harassment prevention training programs, and 97% have a written sexual harassment policy—two preemptive steps that legal experts say are essential in avoiding, or, if necessary, defending a sexual harassment claim. Mimi Moore is a partner in the law firm of McGuireWoods in Chicago. In 1998, she was a member of the legal team in the landmark Supreme Court case Burlington Industries, Inc. vs. Ellerth, which established the rules of liability for supervisor harassment in the workplace. She urges doctors to be proactive. First, establish a sexual harassment policy. “All employers should have a policy against harassment and a policy that contains a procedure about how to report harassment once it occurs. The policy should be posted in the workplace and distributed to employees. They should be required to sign to acknowledge that they have received a copy. Once the employee is on notice of the policy, they have an obligation to report harassment according to the policy,” explains Ms. Moore. According to the human resources firm Bent Ericksen and Associates, a sexual harassment policy should include the following: • State that sexual harassment will not be tolerated. • Define harassment clearly. • Encourage employees to complain about sexual harassment. Assure employees that complaints will be treated in a confidential manner. • Inform staff that appropriate disciplinary action—which may include discharge—will be taken against any offenders. • Emphasize that a workplace free of sexual harassment promotes good employee relations. • Outline reporting channels and methods. • Insist that incidents be reported to the employer or a designated person immediately. Even small employers, including dental practices, are required to take necessary steps to ensure a harassment free environment for employees. “In fact, under the Illinois Human Rights Act, any employer with more than one employee is required to abide by the Act and make sure that employees are not working in a sexual harassing environment,” explains Ms. Moore. In addition to establishing and posting a written policy, Ms. Moore urges dentists to maintain an open door policy in which employees are encouraged to bring concerns to the doctor whether the issue involves a patient, coworker, or vendor. The dentist should take steps to handle complaints of harassment in a professional and objective manner. “A dentist should respond with appropriate concern. Tell the employee, ‘I’m concerned about this. I want you to be working in a harassment-free work environment, and if there is a problem BY TESS FYALKA 4 ■ ILLINOIS DENTAL NEWS / APRIL 2004 I will look into it and deal with it.’” Then follow through. Doctor, You are Accused. . . In the event the doctor is accused of harassment, practices should provide an alternative reporting procedure for employees. “You want to make sure there is someone else besides the dentist who would be considered the head of the office who would handle an employee’s complaint. You need to take it seriously. You can’t just avoid it and hope it is going to go away,” says Ms. Moore. Appropriate handling of any sexual harassment claim requires that an investigation be conducted. Ms. Moore recommends taking the following steps in conducting the investigation: • Determine who the best person is to investigate and how the investigation should be conducted. This person should be in a position of authority and should not have been a witness to the incident or an alleged party to the misconduct. • If an employee is accusing a dentist of harassment, have someone else in the organization or an outside attorney or human resources professional conduct the investigation. • Perform the investigation as quickly as possible. • Talk to the complainant. That person should be interviewed fully and completely to gather all the information, evidence, and names of witnesses, names of persons told about the incident, voice mail messages, email messages, collect any and all information that can be gathered about the incident. • Get a statement—in writing— from the complainant to clarify exactly what the person is complaining about. • Interview the accused and provide them the opportunity to respond in detail to all of the complaints. The interview should be conducted in the same manner as the other interview. • Interview all witnesses of the alleged harassment. Mistakes are often made at this stage because the investigator will often choose to interview some rather than all of the witnesses in an effort to keep the matter quiet. Ms. Moore urges practices to interview everyone who might have knowledge or information about the alleged harassment. • Draw a conclusion. • Take action. Mr. Patient, You are Accused. . . Mary Clare Bonaccorsi is a partner in the Chicago law firm Bryan Cave. She regularly counsels medical and dental offices and has written on the topic of sexual harassment in the dental practice. She emphasizes that the majority of cases in a dental practice involve a patient or vendor harassing a staff member. “Typically, a staff member, such as the hygienist, will go to the employer, the dentist, and say that she is tired of dealing with a specific patient because this individual routinely makes inappropriate comments, engages in inappropriate touching, and otherwise creates a hostile work environment for the employee. “The dentist is put in a tough spot because he or she does have a duty to the patient. You cannot abandon the patient, but as an employer you have a duty to create an environment that is free of sexual harassment and is a non-hostile working environment,” says Ms. Bonaccorsi. Therefore, the practice must undertake an investigation of the incident. I Know It When I See It In many alleged harassment situations, perception is reality. Both Ms. Moore and Ms. Bonaccorsi say that sexual harassment allegations often involve cases in which someone is making jokes or comments that are considered harmless by the person making them and wholly inappropriate by another individual. Fortunately, says Ms. Bonaccorsi, those situations can be addressed right away. Yet understanding what constitutes sexual harassment and what might be perceived as sexual harassment requires some measure of training. “We recommend that the highest level person in the office and/ or the person responsible for human resources attend sexual harassment training so that they can communicate with the rest of the staff what is and is not appropriate and what may be offensive to someone,” says Ms. Moore. Why Gold? •• Gold Gold is is permanent permanent •• Gold Gold is is hygienic hygienic •• Gold Gold is is burnishable burnishable •• Gold Gold is is beautiful beautiful introducing... the Phoenix ™ Full-Cast Inlays, onlays, full crowns, and short-span bridges • Occlusal Compass* trained technicians • A stunning gold alloy designed for the Tucker Academy • Polymer control die for margin perfection and burnishing • Additional control models for final contact perfection If an employee alleges that a patient has harassed them, the patient should be contacted and alerted to the allegations. “Each case is different, and you have to apply a certain level of common sense on how to handle each case,” emphasizes Ms. Bonnacorssi. “You are going to handle a patient who is telling inappropriate jokes differently than a patient engaging in inappropriate touching. I urge doctors to ask the employee what they want to see happen and document that. Maybe the hygienist doesn’t want the patient terminated, but maybe they don’t want to see the patient again or be in the room alone with the patient, or perhaps they just want someone to gently speak to that person to let them know that their off-color jokes and comments are not funny or appropriate.” Oftentimes, a doctor may consider the patient’s actions harmless, but the bottom line is that once he or she is put on notice that an employee feels they are being harassed, steps must be taken. Even if the determination has been made not to terminate the doctor-patient relationship, measures must be put in place to protect the complaining employee and other staff members to ensure they are not put in a position in which they, too, could be subjected to the same treatment. In the case of Dr. Kwan, after more than two years of legal battles, a judge summarily dismissed the sexual harassment claim. Today, Dr. Kwan is far more careful about how he treats his employees. “I was younger. I would try to be a friend to my staff. I still really care about my staff, but this significantly changed the way I interact with them.” • Experience, craftsmanship, and care The Phoenix Full-Cast Team • Dedicated to saving you valuable chair time • Extra attention to detail. That is what makes this crown the premium in its class. © 2004 Lord's Dental Studio, Inc. Toll Free 800-821-0859 www.lordsdental.com lords@lordsdental.com *A significant improvement in chairtime due to fewer occlusal adjustments has been documented in studies done with Lord's Dentists’ Council. All Phoenix FullCast technicians have received extensive training in the Occlusal Compass Technique. The gold restoration for those who prefer the best. Available now at Lord’s Dental Studio. Upcoming Seminar June 4, 2004 Gordon Christensen, DDS New Aspects in Dentistry Co-sponsored with Marquette University School of Dentistry and Waukesha County Dental Society Marquette University School of Dentistry, Milwaukee, Wisconsin ILLINOIS DENTAL NEWS / APRIL 2004 ■ 5 NewsBriefs License Renewal Forms Coming in June from IDPR 2004 is a licensure year! Dentists and dental hygienists must earn their required CE credit hours (32 for dentists, 24 for dental hygienists) by September 30, 2004 to be in compliance. You may renew your license online at www.ildpr.com. Please be sure to notify the Illinois Department of Professional Regulation of any changes to your address by mid-May to ensure that you receive your license renewal form in June. Governor to Combine Four Agencies According to an article in the March 2004 Illinois Issues magazine, Fernando Grillo, Director of the Illinois Department of Professional Regulation, has been tapped to head a new agency that Gov. Rod Blagojevich is proposing to create by merging five state offices. Named the Illinois Department of Financial and Professional Regulation, the consolidated agency would include banks and real estate, professional regulation, financial institutions and insurance. The new agency would also administer the Comprehensive Health Insurance Plan (CHIP), which provides health insurance for Illinoisans who have pre-existing health conditions or disabilities that prevent them from getting private coverage, and would also oversee regulation and licensing of financial institutions, real estate and insurance businesses and other professionals. The consolidation is aimed at cutting spending for FY 2005, in part by ending duplicated functions within the various agencies. The governor’s budget recommendation called for $85.8 million in expenses for the new department. The former agencies were budgeted for a combined $99.8 million in 2004. This change is still subject to legislative approval. Mandated Reporters of Elderly Abuse Now Subject to Penalties According to a notice from the Illinois Department on Aging, effective January 1, 2004, any mandated reporter who willfully fails to report elder abuse is now subject to penalties. The Elder Abuse and Neglect Act requires professionals, including dentists, to report suspected elder abuse, neglect and financial exploitation to the Department on Aging’s Elder Abuse and Neglect Program. Dentists that willfully fail to report will be referred to the Department of Professional Regulation for action under Section 23 of the Illinois Dental Practice Act. A variety of public and professional education materials are available through the Department on Aging by calling the Senior HelpLine at 800/252-8966. ADA Congratulates CDTs The American Dental Association’s Council on Dental Practice recognizes the following Illinois Certified Dental Technicians on the occasion of their service anniversaries and contribution to the dental profession: 35th Year Thomas Donnell, O’Fallon Harold Gaston, Belleville Donald Klipp, Arlington Heights 25th Year Jacqueline Franz, Wauconoa Kennedy Hawxhurst, Lake Forest Terry Jacobson, Barrington Ronald Labunski, Skokie Gregory Wolford, Bloomington Don’t Forget to Report on Give Kids A Smile! All Give Kids A Smile participants are urged to make sure they're registered on ADA.org or update the information in their registrations. The ADA would like to collect data to verify each program's scope, corporate sponsors, government entities and the media and to plan for next year. Fundraiser Held for Reps. Miller and Kosel Dr. and Mrs. Walter Lamacki held a fundraiser on Sunday, February 8, at the Gold Sardine Bar for Representative and ISDS member Dr. David Miller and Rep. Renée Kosel. Over $7,000 was raised for their campaigns with approximately 40 attendees present. Rep. Miller faces a fight to retain the seat in his district. They were pleased to welcome three thirdyear UIC dental students to this event— Lynse Briney, Darshana Subbaraju and John Lippincott, all active participants in the American Student Dental Association’s legislative committee. ISDS Staff Changes Kara Manfredo has joined the Illinois State Dental Society staff as administrative assistant to Conference Kara Manfredo Services Director Jeanne Rice. In her new position, Kara will provide support to the department by coordinating the registration process for ISDS Annual Session and Capitol Conference. She will also generate correspondence in connection with the Chicago Dental 6 ■ ILLINOIS DENTAL NEWS / APRIL 2004 Society’s Midwinter Meeting and ADA Annual Meeting and will handle communications related to meeting planning for the Society. In addition, Kara will maintain the Events Calendar on ISDS.org. Kara comes to ISDS with clerical, sales, and human resources experience at two placement businesses—Medical Staffing Network and Staffing Connections—as well as knowledge of the food and beverage industry. She resides in Springfield with her husband and two sons. Contact Kara at kmanfredo@isds.org. ISDS staff member Amy Daniels has been named Member Records Coordinator for the Membership department under Kathy Ridley’s direction. Amy Amy Daniels joined the ISDS staff in December 2000 as Administrative Assistant to Conference Services Director Jeanne Rice. In her new role, she will be responsible for member records maintenance, dues statements, member mailing lists and labels, retirement from practice, change of address and new member applications. Contact Amy at adaniels@isds.org. Official Notice: Springfield Lockbox Closed to Dues Payments Attention, all members—effective immediately, please discontinue use of the Springfield lockbox for dues payments. Please discard any envelopes with Springfield P.O. 5396 as this address is no longer valid. Our Springfield bank has permanently closed out this box and is redirecting all mail to Box #955183 in St. Louis. Your 2004 dues statement included a return envelope imprinted with the new St. Louis address, but ISDS continues to receive some payments at the Springfield box. After April 1, any payments mailed to the Springfield box were returned to sender. Direct questions to Bookkeeper Sue Irwin at 800/475-4737 or sirwin@isds.org. Dental Record Starter Kit Now Includes New Resource CD ISDS members may now order the handy Dental Record Starter Kit and receive a useful new information Resource CD. The Starter Kit is a great way to examine Dental Record products and compare them with the system you now use. It contains samples of all Dental Record forms, a copy of The Dentist’s Record Keeping Manual, their product video, catalog and more. But now, with the addition of the new Resource CD, you also get information and tips you can implement to improve the quality of your record keeping system. The Resource CD contains a self-directed seminar titled, “The Components of a Quality Dental Record.” The seminar offers tips and covers valuable information on a variety of topics including patient record organization, patient histories, examination and diagnosis requirements, treatment planning and documentation, emergency records, legal issues, informed consent, financial records, insurance, and administration. To order your Dental Record Starter Kit, a Dental Record Resource CD, or any Dental Record products call 800/243-4675, or visit www.dentalrecord.com. IDPR Actions The Illinois Department of Professional Regulation announced the following dental disciplinary actions taken in January 2004: Fred S. Weiner, Orland Park – dentist license indefinitely suspended and fined $12,000 for allegedly improperly performing orthodontic services upon a number of patients, improperly preparing teeth for and improperly placing veneers, crowns, bridges and dentures on several patients, engaging in false and misleading advertising, aiding and abetting the unlicensed practice of dentistry by his employees, failing to deliver records to patients, and issuing prescriptions for controlled substances while his controlled substance license was non-renewed. Save the Date! Dentists/Hygienists Invited to Free ADA Diabetes Program The American Dental Association and Colgate will again partner on a diabetes prevention program and educational effort. They will hold “live” continuing education teleconferences in 15 cities across the U.S., with Chicago being one of the sites. Dentists and dental hygienists are encouraged to participate. ISDS and CDS will co-sponsor the event, with CDS President Dr. Keith Suchy hosting the event. The evening Chicago teleconference will be held on: Thursday, May 27, Marriott Hotel (TBD) Complimentary dinner to be served. For late-breaking details, visit the Newsroom at www.ISDS.org. Take your next meeting far outside the daily grind. Call for Resolutions All resolutions considered by the 2004 House of Delegates must be offered in writing by: the President, the Board of Trustees, a Society committee, one of the component societies, or five (5) members in good standing. Such person(s) should submit them to the Illinois State Dental Society by July 1, 2004, for inclusion in the Delegate Handbook. Resolutions received after the handbooks have been mailed will be sent separately, if time allows. Resolutions that amend the Constitution and Bylaws must be received by ISDS no later than July 1, 2004, for publication in the Illinois Dental News. Address resolutions to: Robert Rechner, Illinois State Dental Society, P. O. Box 376, Springfield, IL 62075. Wanted: Enthusiastic Committee Volunteers Eagle agle Ridge, idge one of the top meeting fa to facilities in the M Midwest, west, is just a short dri drive away yet far removed from it all. Nestled on 6800 acres with few distractions, we provide everything you need to make your meeting productive and your down time relaxed. From fully-equipped meeting rooms and award-winning service to golf, tennis, spa services and so much more. Eagle Ridge can give your meeting a beautiful change of scene. Seeking new faces or seasoned leaders to serve on ISDS Standing Committees. Are you interested, or do you know a member who would make a valuable contribution to an ISDS committee? For more details, contact Executive Assistant Lisa Fowler at lfowler@isds.org, or 800/475-4737. Visit www.ISDS.org for specifics on committee service to ISDS. For more information, call the American Dental Association at 1/800-621-8099 ext. 2779 Hwy 20 at the Galena Territory, Galena, IL Call 1.800.998.6338 www.eagleridge.com ILLINOIS DENTAL NEWS / APRIL 2004 ■ 7 Membership Keeps Growing ISDS welcomed the following Illinois dentists and dental hygienists into membership during the first quarter 2004: Dentists (by local component) Chicago Dental Society Gerilyn Alfe Alexandra Anderson Mark Barnes C. W. Barnett Alexandra Bialy Bamini Blau Andrew Bogdanowicz Lena Casimir Charles Crowl Bassel Dulli Myroslaw Dychly Agatha Dziedziech Kesanet Gebrekidan Michelle Holmes Thomas Jackson Han Jang Shweta Kamal Iwona Kochanski Bashir Laban Irene Lau Richie Lerias Desiree Loreno Ritu Malhotra Michael Mazukelli Gregory McBeth Michael Morgan Ronald Myczek Jamie Park Rina Patel Lynda Patterson Brian Penniall Teresa Perez Kirk Poldek Maria-Romana Roman Mohamed Salahuddin Sara Schlagel Ankit Shah Deval Shah Craig Snyder Anshuman Soni Pablo Torres-Vazquez Arcady Trogub Jose Vazquez Lisa Vihnanek Michelle Villanueva Sara Westermeyer Pirooz Zomorrodi Brian Zulawinski Jay Zvolanek Fox River Valley Dental Society John Cook G. V. Black Dental Society Atwood Huff McHenry County Dental Society Benjamin Larrabee Gail Pokorny McLean County Dental Society John Hernandez Peoria District Dental Society Christopher Loudermilk Nancy DeNio, Byron Jenea Denny, Waterloo Jill Donnan, Bloomington Debra Dudek, Pinckneyville Andrea Duellman, Chicago Carla Eagen, Moline Jane Excell, Addison Kelly Ferguson, Moline Pamela Flora, Dekalb Kimberly Gannon, Chicago Jovita Gilliam, Calumet City Denisha Glover, Griffith Lisa Greco, Chicago Jane Grodeon, Mascoutah Gina Guzzo, Mount Prospect Candice Haar, Frankfort Julie Hayes, Alton Leah Hegerle, Chicago Stephanie Heinen, Evansville Serena Hemper, Mount Vernon Jayne Hendricks, Dorsey Leslie Hess, Mahomet LaShunda Hill-Alexander, South Holland Jamie Hutchcraft-Daugherty, Atwood Jennifer Isenberg, Troy Richard Jacobs, River Grove Lana Jarjis, Des Plaines Roberta King, Normal Jamie Kingston, Urbana Kathleen Kolendra, Chicago Teresa Kramer, Park Ridge Carrie Kroll, Schaumburg Amy Kruse, Gibson City Amy LaBash, Lombard St. Clair District Dental Society Edward Miller Will County Dental Society Mary Ellen Hoye Peter Muraglia Dental Hygienists Sandra Alms, Coulterville Susan Antrim, Arlington Heights Susan Argondizzo-Marshall, Barrington Mona Bajzek, Tinley Park Kathryn Banta, Dekalb Vicky Barnes, Mokena Stacy Bays, Crystal Lake Jill Boone, Oneida Patricia Boudreau, Oswego Georgia Boutsikakis, Northbrook Martha Brady, Galesburg Patricia Briscoe, Roselle Kora Brown, Mendota Sharon Brown, Flossmoor Susan Bruch, Darien Melissa Burke, Chicago Pamela Cacioppo, Champaign Cheryl Campioni, Thornton Rochelle Caruso, Streamwood Karry Cassidy, Litchfield Sheri Chandler, Monmouth Melissa Cheek, Moline Darlene Christensen, New Lenox Kimberly Clark, Champaign Holly Cowgill, Joliet Nicole Danley, Arlington Heights April Lehman, Glendale Heights Deborah Lipsmire, Springfield Elyse Love-Dunmore, Chicago Wendy Luke, Stockton Debi Lynch, Tinley Park Dorothy Mackie, Westmont Dorothy Mackie, Westmont Lisa Massey, Elmwood Park Cheryl Masumoto, Chicago Barbara McBride-Green, Chicago Maureen McCarthy, Chicago Jacquetta Menold, Morton Jeanne Moreland, East Moline Jeanne Moreland, East Moline Wendy Muskopf, Millstadt Laura Nelson, Fox River Grove Candace Nester, Crystal Lake Rachel Neu, Chicago Shirley Newman, Chicago Kelly Nichols, Decatur Jenifer Noyes, Crystal Lake Virgina Oost, Decatur Dawn Parisi, Romeoville Beverly Parota, Wayne Jennifer Paske, Chicago Christina Pedroza, Chicago Cathy Plomos, Rockford Linda Porec, Highland Park Dorothy Poulos, Chicago Katherine Pozzi, Rockford Charlesetta Pulce, Matteson Tara Raes, Springfield Joan Raney, Columbia Amanda Rehr, Wauconda Heidi Ruwald, Waterloo Susan Scher, Naperville Sherri Scherbring, Loda Ann Scheuermann, Geneva Theresa Seemann, Red Bud Heather Shay, Belvidere Kari Siebelt, Oak Forest Amber Slaughter, Tuscola Kathleen Smith, Libertyville Cynthia Sokol, Olympia Fields DeAnn Solon, Geneva Shannon Stenson, Harwood Heights Kathy Stoch, Hickory Hills Annette Stojanovic, Dundee Cheryl Stube, Chicago Mary Swansons, Burbank Stephanie Sweitzer, Lanark Mary Szafranski, Tinley Park Barbara Thoma, Winnetka Cathy Thurow, Monticello Deborah Tincher, Joliet Juliana Tragasz, Palatine Teresa Tripplett, Middletown Michele Urbon, Quincy Yvette Walker, Rockford Yvette Walker, Rockford Glenda Webb, Steger Amy Weis, Du Quoin Catherine Weiss, Woodridge Nancy Whitlock, Western Springs Rhonda Wieczorek, River Grove Cynthia Williams, Bettendorf Darcy Woodburn, Pontiac Look closer at the Office Benefits Program... ...and discover a comprehensive insurance program that features seven health care plan options and four additional insurance plans. The Dentists’ Office Benefits Program completes your practice’s insurance needs. The flexible Freedom Plus Health Insurance Plan allows your practice to offer different health insurance options. Options like: 4 Indemnity plans and 3 Preferred Provider Option plans to choose from and various deductibles you can select. This feature allows eligible employees to choose an insurance plan that’s right for them and their families. Sponsored by the Illinois State Dental Society. Create a comprehensive insurance package with these optional plans in the Dentists’ Office Benefits Program: • Medical Savings Accounts • Weekly Disability Coverage • Supplemental Term Life Insurance • Dependent Term Life Insurance Yes! I would like to learn more (including costs, exclusions, limitations and terms of coverage) about the Dentists’ Office Benefits Program. Name Date of Birth Address City Phone State Zip E-mail Number of Employees Fax this form to 1-847-493-4400, or clip and send to: ISDS Sponsored Insurance Plans, 1440 Renaissance Drive, Park Ridge, IL 60068-1400. Call 1-866-898-0926 8 ■ ILLINOIS DENTAL NEWS / APRIL 2004 In many ways, we believe that what you look at is less important than what you see. As one of the country’s leading providers of dental professional liability insurance, you can depend on us to look beyond the obvious, to see your needs in a different light. We call this Leading Through Ingenuity, and it’s demonstrated in all we do: • In-depth risk analysis and program design • Proactive loss prevention programs and consulting Because our entire focus is on helping dentists, physicians, hospitals and integrated health networks manage risk, we’re able to offer you unparalleled expertise. Contact us to locate a PIC WISCONSIN agent or broker near you. PIC W ISCONSIN Leading Through Ingenuity • Unsurpassed claims and defense service • Personal, office /property and extended liability protection 800.279.8331 www.picwisconsin.com ILLINOIS DENTAL NEWS / APRIL 2004 ■ 9 X is AN xcellence ATTITUDE. ILLINOIS STATE DENTAL SOCIETY’S CAPITOL CONFERENCE 04 (formerly Leadership Conference) April 28 & 29 Springfield, IL 4 Mark your calendar and plan to join us! Crowne Plaza Hotel 3000 South Dirksen Parkway Springfield, Illinois 62703 217/529-7777 Exit 94 off I-55 (Stevenson Drive) Reservation cut-off date: April 1, 2004 CE Credits Available Make reservations directly with the hotel by calling 217/529-7777. Be sure to indicate you are with the Illinois State Dental Society Capitol Conference and ask for the $124 (single/double) convention rate. For more information, contact: Jeanne Rice, ISDS Director of Conference Services 800/475-4737 Visit www.isds.org to register online and view a full schedule of events! The Illinois State Dental Society is a C.E.R.P. recognized provider. 2004 ISDS CAPITOL CONFERENCE REGISTRATION FORM Wednesday & Thursday --- April 28-29 ● Registration Deadline: April 15 NOTE! If you register by April 1, your name will be entered in a drawing for a voucher to be applied toward any Illinois State Dental Society continuing education seminar. Name Spouse/Guest Please mark the events you plan to attend: Nickname ADA # (indicate number attending in blank space) Address City Component Telephone Zip Conference No Charge Please list the Senator and Representative from your District District # Senator District # Representative Mail with check payable to: ISDS Capitol Conference, Illinois State Dental Society, P.O. Box 376, Springfield, Illinois 62705 or check appropriate credit card: ❒ VISA ❒ Master Card Name Credit Card Billing Address (required) Legislator/ISDS Reception No Charge Recognition Breakfast $20.00 City, State, Zip card number: Spouse Luncheon $20.00 Expires Signature (Cancellation: No refunds will be given after April 15, 2004) 10 ■ ILLINOIS DENTAL NEWS / APRIL 2004 TOTAL (check enclosed or charged to credit card) UIC to Close GPR Program The University of Illinois at Chicago College of Dentistry will close its General Practice Residency Program at the end of June. The program, which opened in 1995, has provided advanced general dental education to dental graduates with an emphasis on the management of medically, physically, and mentally challenged patients. The program also provided access to dental care to the underserved population in the Chicago area and served as an instructional venue for teaching special needs dentistry. According to UIC College of Dentistry Dean Bruce Graham, the decision to close the GPR program came down to distribution of limited resources. “This is a large program with 12 residents in it. There are not sufficient numbers of faculty members in the program providing the training, and I needed to add faculty members to make the program an excellent program. I no longer have the financial resources to add faculty members to this program, so I have no choice but to close it. The program has provided the residents with excellent training, but it needed to be enhanced, and I just don’t have the money to enhance it. When you lose 18% of your budget you have to cut something,” explained Dr. Graham. Program Director Dr. Zakaria Messieha says that overall the GPR program has been a fiscally sound program. “We were grant-supported for multiple years, but during the years that we were not grant-supported, we did not operate in a deficit,” said Dr. Messieha. The program was awarded another grant last fall for $400,000; however, the staff was required to refuse the monetary award because the decision had been made to close the program. “Those grants are short-term— three years in length—that’s not enough continuity and sustainability for me to make resource commitments that I don’t have. The funding was to be used to further expand the size of the GPR program, which ultimately would have increased the College’s costs,” said Dr. Graham. Since its inception, the program has earned national prominence and has been active in helping to fill the access to care void in the Chicago area. “We serve over 20 special needs facilities where mentally handicapped patients who otherwise would not have access to care reside. They consistently refer those patients to us for comprehensive dental care. We also have over 2,700 access patients in our clinic, 80% of whom are severely medically compromised or physically, medically, and mentally compromised and the majority of them are medically and economically underserved,” said Dr. Messieha. Other programs that provide similar services, notes Dr. Messieha, are saturated. “This program has carried a huge load in caring for that patient population” Dr. Graham emphasizes that even with the closure of the GPR program, the college remains a leader in providing dental care to underserved populations. “We serve as the largest safety net in the state with respect to access to care. We provide almost $1 million a year in uncompensated care to patients who could not receive oral health care any place else. We are the largest Medicaid provider in the state. We are doing all we can to help with the access issue. we hope we can get to these programs before they reach this stage,” explained Dr. Williams. “…it is a helpless feeling to know we are losing a program like that, but we wanted college officials to know that if there was something we could do we would have gladly done so.” While the significant budget cuts are taking their toll, Dr. Graham says he hopes that the school’s financial situation will improve and other dental school programs will not face closure. “I hope we are going to see an end to these budget cuts. We’ve been given preliminary indications that we will see at least a two percent reduction in -Dr. John R. Williams ISDS President next year’s budget. I’m hoping that is the end of it and by the time we go through the next fiscal year, these hard times are behind us. Of course that is greatly dependent on the economic recovery in the state of Illinois.” “But we are an educational institution, so our core responsibility is to educate dentists. We are trying to graduate and prepare a different Illinois dentist—one who has competencies that will address the access to care issue, but I cannot solve the access to care issue as a dental school. That is up to the profession of dentistry and the government of the state of Illinois,” said Dr. Graham. Upon learning of the closure, ISDS President Dr. John Williams wrote to the Dean and emphasized organized dentistry’s willingness to provide support to the college in an effort to preserve the program. “When we found out about this, we had concerns, and knowing that it is a valuable program that in the future would be hard to restore, we wanted to offer whatever assistance we could. We are well aware of the fact that the schools have serious funding issues. The financial problems have reached almost epidemic proportions and any place dental schools identify where they can save money they feel like they have to pursue it, and we can certainly understand that. “As a dental society, our concern is that we want to attract quality dentists practicing dentistry. This is certainly one of the programs that helped to achieve that, so it is a helpless feeling to know we are losing a program like that, but we wanted college officials to know that if there was something we could do we would have gladly done so. In the future ILLINOIS DENTAL NEWS / APRIL 2004 ■ 11 Dentists Give and Receive Lots of Smiles From Carbondale to Wheaton and at more than 60 sites in between, children were lining up for the second annual Give Kids a Smile event on Feb. 6., as dental professionals across the state mobilized to provide underserved children free dental education, screening, and dental care. With 46 dentists, several student volunteers, and numerous members of local organizations volunteering their time, in Alton, some 175 children between the ages of 3 and 13 received check ups, prophies, as well as significant restorative care at the Southern Illinois University School of Dental Medicine. According to SIU’s Dr. Deb Schwenk, the coordinator of the dental school’s GKAS activities, “The full range of dental care was delivered–everything from preventive care to extractions to stainless steel crowns and pulpotomies.” The Madison and St. Clair District Dental Societies along with faculty from SIU and Lewis and Clark Community College dental hygiene and assisting programs volunteered their time and resources to participate in the event, as did the Alton Wood River Zonta Club, Delta Theta Tau, and Junior League. At the end of this very successful event more than $50,000 in free dental care had been delivered to needy children. In the Quad Cities area, ISDS President Dr. John Williams was one of 77 dentists from both Iowa and Illinois participating in the event. On the Illinois side alone 36 dentists participated, including eight specialists. Overall some 500 children were treated in the Quad Cities area. “In our office, we saw 22 children that day and provided exams, prophies, fluoride treatments, and X-rays and then determined what follow-up work would be necessary and scheduled that for a later date. It usually takes us about three to four months to take care of all of the restorative care the patients need.” Dr. Williams said in all there were 87 children requiring restorative care. “Split those among 36 dentists, if everyone does two or three, we can wrap up that care pretty quickly.” In addition to numerous area families coming through the office, Dr. Williams also welcomed Rep. Mike Boland (D-East Moline). “This event provides the opportunity to alert our legislators that there is a problem and volunteerism is not a healthcare network. We need national legislation to improve care for this population of people. We really think that a tax credit for dentists volunteering services to needy families would go a long way in helping to solve this problem.” At the University of Illinois at Chicago College of Dentistry more than 200 children received oral exams, prophies, and fluoride treatments. In addition the dental school volunteered to become the permanent dental home for 80 children as follow-up. Also in Chicago at the Robert R. McCormick Boys & Girls Club, nearly 175 children were on hand to have their faces painted with molars or tooth fairies, take turns answering dental trivia questions for prizes or eat a healthy snack. Some 50 of those had signed up for the GKAS dental examinations at the Crest Smile Shoppe, one of many dental clinics Crest sponsors at Boys & Girls Clubs across the country. Low-income children were matched with participating dentists around the state and in hundreds of communities across the country. The Give Kids a Smile event provided the opportunity to educate both children and their parents on the importance of proper oral health care as well as the role of the dentist in delivering that care. According to a 2000 Surgeon General’s Report, one in four children is born into poverty. Children from families with annual incomes of $10,000 to $20,000 have 10 times more unmet dental needs than children whose families earn more than $50,000. Pain from untreated dental disease can prevent a child from properly eating, sleeping, speaking and paying attention in school, affecting his or her growth and development. In addition, research now suggests that severe gum disease in adults can lead to increased risk of overall disease, such as heart attack, stroke, diabetes and pre-term birth. A Few Facts on the Illinois Dental Workforce The ADA Survey Center recently released the 2002 Survey of Regional Dentist Workforce Distribution. Data contained in the survey showed Illinois as one of the best and youngest in the United States. dentist ratio was 1,514:1. Nationally, the ratio was 1,756:1. The ratios ranged nationally from a low in Hawaii of 1,221:1 to a high of 3,125:1 in Texas. Illinois was the best of all Midwestern states. The dental workforce in Illinois ranked tenth best in the country when the number of practicing dentists is compared to their states overall population. Using the 2000 census data for the Illinois population of 12,419,293 and ADA dental workforce information from 2001 showing 8,205 practicing dentists in Illinois, Illinois’ population to practicing Illinois also ranked third youngest when comparing the percentage of practicing dentists that are 55 years of age or older. Using the ADA data, Illinois only had 23.6% of its practicing dentists over the age of 54. Only Alaska and Kentucky had a smaller percentage of dentists nearing retirement age. Nationally, 27.82% of practicing dentists were 55 years of age 12 ■ ILLINOIS DENTAL NEWS / APRIL 2004 or older. Leading the states with the highest percentage was Delaware and Montana with 38% of their dentists over 54. Over the period of 1978 to December of 2003, the number of licensed dentists increased 11% from 8,644 in 1978 to 9,586 in 2003. The current number of licensed dentists is about the same as it was in 1983. The peak number of dentists was reached in 1990 with 10,278. Since 1978, when the Illinois population is compared to the number of dental licenses, 1990 produced the lowest population to licensed dentist ratio of 1,112:1 while 2000 had a 1,294:1 and 1980 had a 1,254:1 ratio. EDITOR’S DESK: Image–Perception Becomes Reality Say, how’s your image? I mean your personal image—your demeanor, professionalism, and general manner. Do we conduct ourselves like the professionals we are? Are we confident and cool when the going gets tough? Do we always—or almost always—project the picture of the consummate professional? In years past, the public held dentists in very high esteem. We followed clergy as number two in respect and admiration. Even our physician friends were somewhat further down the list. I feel certain that the time we spend with our patients developing lasting relationships contributed to our ranking. Way back then, there was a professional demeanor instilled in young dental students, which they would try to carry into their professional lives after graduation. The public sensed those qualities and held dentistry in high regard. Today, things are different. Collegiality has been replaced by a competitive mindset. Ethics is no longer taught in every dental school, at least not the way it was previously. Professional attitudes and habits, which used to be a part of every class grade, no longer carry the same significance. Our image in the eyes of the public has slipped. Today, dentists take out large yellow page ads which virtually scream at the reader. These ads and the other media advertising vehicles shout of one dentist’s superiority over another, of one practice being better than their neighbor’s. We are more outspoken in criticism of each other, especially making disparaging remarks about the quality of the existing dentistry in the mouths of our patients. Being quick to criticize the restorative or prosthetics of a previous dentist does nothing but tear down the collective respect for our profession. I am not suggesting covering up incompetence, but rather listening more and thinking about the long-lasting effects of our words before we utter them. When the ban on professional advertising was abolished, some dentists were already lining up with claims of painlessness, low fees, acceptance of all insurance, and “catering to cowards.” All of these catchy phrases were designed to appeal to the most commonly perceived reasons why patients don’t regularly go to the dentist. Self-promotion became pervasive, and there were no longer any boundaries. The proverbial envelope was pushed further and further. I believe that when this occurred, we just felt we had to accept it. With these changes came a general decline in the prestige we once had. Our image was changed, probably forever. Many dentists did not choose these new freedoms to promote their practices, and instead continued to do what they had always done, using only word of mouth to have patients choose them as their dentist. Younger dentists, unlike their older peers, do not, for the most part, see advertising as anything out of the ordinary. Marketing, advertising, and practice promotion are here to stay, but with some concerted effort, we can try to remove some of the tarnish from our image, and improve the public’s perception. Events like the recent Give Kids a Smile program on February 6, 2004, raised our prestige with the public, as more than 35,000 dental professionals gave selflessly of their time to render millions of dollars in pro bono dentistry to the less fortunate. In dental school clinics, Boys and Girls Clubs, and private offices, dentists from all over the United States donated their time, efforts, and materials to make a difference in the oral health of children. Not only did the young patients receiving the free care notice us, but their parents as well. In addition, media coverage–from the opening bell of the stock market, to rural small town, city, and suburban newspapers–took note of this extraordinary day. Most important, though, was the notice taken by our legislators. The message hopefully got to them that we must pay more attention to making dentistry and preventive dental education available to all children. The profession and its partners in this project did, in fact, make a difference. It was our giving and caring that enhanced our image in state capitals and Washington. There, people in power saw that the dental profession truly wants to become part of the solution to the dental health crises in America. Were you a part of that day’s activities? Did you do your part to put the spotlight on the problem of a growing number of children who have no access to regular dental care? I hope so, because then you have personally contributed to raising the public’s awareness of what we are trying to do—namely, to increase access by raising Medicaid reimbursement levels and taking note of the many youngsters, who through no fault of their own fall through the cracks of our health care system. None of us can be all things to all people, but when we combine the resources of many dental manufacturers with our clinical and verbal skills, we can restore our professional image to its rightful place. We have only just begun, as there is so much more that needs to be accomplished to see that each child in need receives care, no matter where they live. For 2005, we need to double, or even triple, the media coverage prior to the day so that more needy parents can bring their kids to our schools and offices. More dentists need to step forward to volunteer their services. Our senators and congressmen in Washington, as well as our state governments, need to understand that dental health and general health are totally intertwined. Our image in the public arena can be changed for the better if every dentist keeps in mind that events such as Give Kids a Smile raise awareness of the generosity of our profession. People notice what we say and do—in our communities, in our dental and nondental activities, and everywhere we go. This, more that anything, can influence much opinion, and enhance positive thoughts in the minds of those with whom we come in contact. The opinions expressed by the author do not necessarily reflect those of the Illinois State Dental Society. InMemoriam James L Demetry 12/4/2003 807 Parkwood Ave Park Ridge, IL 60068-2233 Loyola University of Chicago Casimer F Kedzior 1/24/2004 6058 W Wethersfield Dr Glendale, AZ 85304-1743 Creighton University Joseph M McAlpin 2/7/2004 411 E Everett St Marion, IL 62959-3132 Washington University Bernard F Slaughter 1/2/2004 RR3, Box 47 Robinson, IL 62454-9506 University of Illinois at Chicago Harold Katz 11/10/2003 3282 NW Twinberry St Corvallis, OR 97330-3341 Loyola University of Chicago Philip H Laurence 1/1/2004 2775 Chesterbrook Ct Jacksonville, FL 32224-4849 University of Illinois at Chicago Carl H Muller 1/29/2004 2502 Sutton Place Dr S Carmel, IN 46032-5477 University of Illinois at Chicago William J Stoppel 7/17/2003 658 56th St Des Moines, IA 50312-1951 Northwestern University Dan H Watkins 2/1/2004 3575 8th St Moline, IL 61265-7157 University of Illinois at Chicago ILLINOIS DENTAL NEWS / APRIL 2004 ■ 13 “Students” continued from cover… invited to participate this year. Alina Apel, a student from Romania, plans to stay in the United States after she completes the program and says there is no question as to whether she’ll become involved in organized dentistry. “I am very impressed with the organization, and I will definitely join.” Mark Zieba of UIC was amazed at the size of the Midwinter Meeting. “This is definitely worth the time. It’s good to see what’s out there in terms of products and to talk to people who actually work in dentistry. I really want to get more involved.” In addition to touring the ADA building and visiting the Midwinter Meeting at McCormick Place, the students had lunch with ISDS and ADA leadership as well as mentor dentists. The students concluded their visit to the Chicago Midwinter Meeting with a reception for new dentists at the Hyatt. The second annual student field trip was part of ongoing efforts to build and expand membership in organized dentistry. The students thoroughly enjoyed the experience and recommended ISDS consider pursuing another student-focused program. “Reach out to students early in the first and second year, and do something fun that is a real stress reliever, and be sure to offer food. You must have food,” urged UIC student Anthony Ponzio.” Sounds like this event certainly met both criteria— food and fun! “Procedure” continued from cover… Most graduating UIC dental students were scheduled to take the exam in March, and Dr. Licari says the earlier exam date has been well received by the students. In addition, the testing days have been changed to reduce some of the difficulties students had in securing patients. “Previously the exam was given on a Sunday to Tuesday format, and we’re now giving it on a Friday to Sunday format and allowing the clinical portion to happen on Saturday and Sunday. We hope this change will make it easier for students to recruit patients for the exam. In the past, students would find patients qualified for the examination, but the patients weren’t able to come to the college during the week because they had to work,” said Dr. Licari. Although some regional testing services give the exam in sections, Dr. Licari believes it is advantageous for the students to take the entire exam in March. “If a student does not pass the exam, it allows us that time between March and May to help the student prepare to pass the exam at the May date, rather than have the student take the exam for the first time in May and graduate,” said Dr. Licari. “If the student didn’t pass the exam and they were technically out of school, they had no options except wait and take the exam again in August and wait another six weeks for the results. So the student would not be able to begin practice until October or November,” he added. The change in the testing date is just one component of an overall effort to make improvements in the testing and licensure process for students. UIC College of Dentistry Dean Dr. Bruce Graham emphasizes that ultimately he would like to see a licensure process that is completed as part of the dental student’s curriculum of study. “We have started patient case portfolio presentations as one means of evaluating student competency in patient care. The Illinois State Dental Society’s Board of Trustees is interested in an examination that doesn’t involve live patient examination. Patient case portfolios is one of the methods of examination being considered. Providing the examination during the curriculum is an interim step toward that ultimate goal.” Dr. Graham said he was very impressed with the willingness of CRDTS to work with the University. “I really want to thank them for their concern and flexibility. They are as concerned as we are that our new graduates can start practicing in a timely manner.” Keep up with all the latest news at: 14 ■ ILLINOIS DENTAL NEWS / APRIL 2004 DENTISTS’ ATTORNEY STEVEN H. JESSER Cost-efficient dentists’ legal services including practice purchases and sales, other contracting, collection, licensing problems, credentialing and immigration. Representing practitioners since 1980. (847)424-0200 shj@sjesser.com www.sjesser.com 790 Frontage Road, Suite 110, Northfield, IL 60093 Classifieds Classified advertising rates in the Illinois Dental News are $40.00 for 30 words, plus $.35 each additional word. For advertisements with a box number, a charge of $5.00 is added, or a minimum charge of $45.00, plus $.35 for each additional word. “Boxed” classifieds (2”x2”) are also available on a limited basis for $100. Copy must be received by the 1st of the month, one month prior to the month of publication, with remittance accompanying the ads. All classified advertisements should be addressed as follows: Illinois Dental News, P.O. Box 376, Springfield, IL 62705. Replies to IDN box numbers should be sent to the same address with the box number marked on the outside of the envelope. Please send all “reply box #” responses to Illinois Dental News, P.O. Box 376, Springfield, Illinois 62705. Please be sure to indicate which box number you’re interested in. ADDED BONUS!!! Place your classified advertising with us and we'll add it to our website for FREE!!! For Sale Practice and building for sale in west central Illinois. Established, modern practice with room to grow. Excellent income. Reply Box 40131. Sterling – nets 45%-plus, $650k plus collections. Less than two hours from downtown. Gorgeous office with premiere location. Offered at $425k with 100% financing. Great practice near Freeport $550 plus collections. Elgin – $360 plus collections, asking $275k. Need practices in McHenry and Lake counties to sell, 6% or less commissions. Call CJ Ludford & Practice Transitions, 847/695-3370. Illinois – The Dental Marketplace/a member of American Dental Sales. If you are considering purchasing or selling a dental practice in Central or Southern Illinois or near St. Louis, call Guy Jaffe at 800/221-6927. Belleville – grossing $550,000. PENDING. Carbondale area – grossing $730,000. Thriving practice. Casey – grossing $250,000. Must sell now! Danville – grossing $300,000. Picturesque office. Decatur – grossing $900,000. SOLD. Decatur – grossing $630,000. Modern office. Springfield – quality practice with ample growth opportunity. Ortho - Central Illinois – outstanding practice with several offices. The Dental Marketplace. 800/221-6927 or guy@thedentalmarketplace.com The Dental Marketplace / American Dental Sales – practice sales, appraisals, and consulting. Contact Peter J. Ackerman, CPA at 312/240-9595 or thedentalmarketplace.com. Chicago North Side – beautiful rehabbed three flat, owner’s unit top two floors 1,400 square feet, modern general dental practice street level. Chicago Southwest – great three operatory, 100% fee-for-service practice with building. Grossing $435,000 three days/ week. Purchaser’s net after overhead and 100% debt service on both practice and real estate: $180,000 plus! Northeast Illinois – located approximately two hours south of Chicago is ready for an associate buy-in. 100% fee-for-service and poised to break $1,000,000 in gross revenues with an associate and/or partner. North Central Illinois – fantastic practice grossing $800,000 plus in fee-for-service dentistry. New equipment, high net income, low stress. This is a wonderful way to practice dentistry! Northwest Chicago Suburb – three equipped operatories with room to expand in Long Grove. Northwest Chicago Suburb – SOLD. Northwest Chicago Suburb – $400,000 100% fee-for-service. Three operatories with a very low overhead. Large Polish population. Huge net income. Northwest Chicago Suburb – beautiful six operatory practice with room to grow. 100% fee-for-service grossing in the mid - $600,000s. Northwest Chicago Suburb – six operatory practice grossing $1,400,000 in fee-for-service dentistry and still growing. North Lake County – three operatories, beautiful office in a professional building, gross low $100s. Great starter great price. North Lake County – five operatories, two equipped with room to expand. Great location, great facility. Grossing $170,000 in 100% fee-for-service dentistry, this is a nice starter at a 1/2 of the price. South Chicago Suburb – free standing dental building located in Chicago Heights on a highly traveled street with outstanding visibility. The two story building is plumbed and equipped with two operatories and has additional space to expand. PRICE REDUCED! South Chicago Suburb – $485,000, 100% fee-for-service, three operatory practice. Newer equipment, free standing building for sale with the practice. Priced to Sell! South Chicago Suburb – $680,000 gross, mix of PPO and fee-for-service, great staff, beautiful office and five operatories of new equipment. Southwest Chicago Suburb – grossing close to $300,000. Highly desirable suburb. 100% fee-for-service. Real estate for sale with the practice. MUST SELL! Western Chicago Suburb – SOLD. Ortho Northwest Suburbs – associate buy-in, two brand new high quality practices, $1.8 million. Opportunities If you want plenty of patients, more than adequate income, less travel time than the big city, buy in option after one year, come to Peoria. Two and one-half hours to Chicago, 300,000 metropolitan area, universities, arts, etc. Outstanding opportunity in a quality family restorative practice. Enthusiasm and empathy for the patients wants and needs. Recent graduate considered. Health, pension, liability insurance available, dues and education bonus. Highly motivated staff, two-year-old, state-of-the art, 3,800 square foot facility. I am offering $80k with a bonus after $250k production. G. Rodger Moon, DDS, FAGD, FACD. Call 309/682-2090, ask for Edie. Pediatric dentist wanted as part-time or full-time associate in high quality children’s practice. Position could lead to eventual partnership. Office overlooks the beautiful Fox River in historic Ottawa, IL, 80 miles southwest of Chicago. Enjoy easy living with a busy practice and all the advantages access to a big city has to offer. Send letter of interest with personal description and CV to: Richard A. Ewald, DDS, William L. Wrobel, DDS, 1704 Polaris Circle, Ottawa, IL 61350. Associate wanted – why reinvent the wheel? In the first 20 years of practice, we have done everything wrong that can possibly be done wrong. All that is left is the best and what makes a great practice. There is no sense in suffering in a dead-end PPO practice when you can step right into a growing, prosperous, fee-for-service practice, learn from us, and easily net $150k the first year on four days per week. It is all in here waiting for you with eventual partnership if you desire. Experienced dentist preferred but new grad welcome too. Call us at 309/347-7055, send resume to Total Dental Care, 13 Olt Avenue, Pekin, IL 61554. Check us out at Pekintotaldentalcare.com. Orthodontist – excellent opportunity for an orthodontist to join our well-established multi-specialty group practice in Central Wisconsin. We are looking for an orthodontist to join our current orthodontic practice in serving an ever-increasing patient base. We offer a new associate an outstanding wage and benefit package with the potential of ownership after three years of employment. This is an excellent opportunity to step into an active practice and become an equal partner in a large group practice. If you are interested, please send CV to Dental Clinic of Marshfield, 306 West McMillan Road, PO Box 929, Marshfield, WI 54449, Attn: Mr. Neil Armitage or call 715/387-1702 for additional information. Pediatric dentist- excellent opportunity for a pediatric dentist to join our wellestablished, multi-specialty group practice in Central Wisconsin. We are looking for a pediatric dentist to join our current practice in serving an ever-increasing patient base. We offer a new associate an outstanding wage and benefit package with the potential of ownership after three years of employment. This is an excellent opportunity to step into an active practice and become an equal partner in a large group practice. If you are interested, please send CV to Dental Clinic of Marshfield, 306 West McMillan Road, PO Box 929, Marshfield, WI 54449, Attn: Neil Armitage or call 715/387-1702 for additional information. Illinois - looking for a general dentist to cover emergency and recall patients for maternity leave. Two operatory practice is located in the Mt.Vernon area, halfway between St. Louis, MO and Evansville, IN on I-64. For further information or to apply, please contact. Dr. Kathie Renner, 4201 Williamson Place, Mt. Vernon, IL 62864, or call 618/244-5120. For Rent Park Ridge/Niles – office space for rent. Four ops. Fully equipped. Beautiful space in premier location inside enclosed mall. Modern. Great for dentist just starting out or looking toward retirement. Reasonable. 847/885-6555. Michael Vold, DDS, JD Dental Coordinator, IDPR for 23 years now available for dental-legal consultation, business issues and defense of dentists at IDPR. VoldDDS@aol.com 847/272-2900 ILLINOIS DENTAL NEWS / APRIL 2004 ■ 15