Ontario`s Commercial Vehicle Operator`s Registration Program

Ontario’s Commercial Vehicle Operator’s
Registration Program
Presentation for
IHSA
May 7, 2015
Ministry of Transportation
The CVOR Program
 Program goals
–
–
–
–
Promote compliance
Remove carriers that pose excessive risk
Create a level competitive industry
Provide carrier/public with information
 Safety measurements
– Collisions
– Convictions
– Inspections
 Calculates numerical risk indicator
– Safety violation rates
CVOR Applications
 Original CVOR application
– Unsolicited
 Blank forms available – Web, faxback, CSIO office
– CSIO request to apply
 Pre-populated forms based on-road activity or other triggers
 CVOR Renewal
– As of December 2008, commercial vehicle operators
are required to renew their registrations every year
– Pre-populated forms are system generated and sent
out by mail 60 days prior to expiry
– Satisfactory/Excellent carriers rewarded for their high
performance with an extended renewal period (two
years) – at time of processing
CVOR Test
 October 1, 2013, Ontario implemented the CVOR
written test as a prerequisite to obtaining a CVOR
certificate
-
One-time requirement for new Ontario-based CVOR
applicants or those who have not held a valid CVOR within
the previous 3 years.
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Completed by an owner/operator, partner or corporate officer
at any Ontario DriveTest Centre – cost $32.
-
Consists of multiple-choice questions based on the CVOS
manual.
-
Over 7,000 CVOR tests have been completed to date with a
50% failure rate.
Refusal – the process
 Legislation
• HTA Sec. 17 gives the Registrar authority to refuse to
issue a CVOR certificate based on the safety record of
the operator or a related individual or corporation.
 Follows a prescribed process
• Issue Notice of Refusal and offer opportunity to show
cause (written submissions)
• Deputy Registrar issued decision
• Refusal Order
• Opportunity to appeal
• LAT hearing conducted, Ministry and carrier advised of
decision
Detection
Col-Net
Ontario Collisions
CCMTA
Events
CVOR
Collisions, Convictions
and Inspections
Monitoring
Roadside Data
Capture
Inspections
E-Collision
(new) for
Ontario
Collisions
Convictions
Report
Maintenance
Capturing Events
Safety Measures
Collisions: 0 - 2 - 4 - 6 points
 Assign severity points only for improprieties
 Points are assigned to all reportable collisions if impropriety was
indicated
Convictions: 0 – 5 points
Alignment with CCMTA pointing system
Used results from predictive modeling to assign higher points to
conviction types that strongly relate to future collisions
Inspections: 1pt for the first OOS category + 2pts / for each
additional
All levels of inspections included (good and bad)
Vehicle & Driver out of service defects are pointed
#Vehicles & #Drivers are used in deriving #Units inspected
Safety Violation Rates
Intervention Model Threshold
for Safety Rating & Control Action
Collisions 40%, Convictions 40% &
Inspections 20%
53.2%
83 *0.40 + 25*0.40 + 50*0.20 =
53.2%
Combine the Collision, Conviction
& Inspection Violation Rates
for the overall
Safety Violation Rate
83%
25%
50%
(10/12)
(4/16)
(4/8)
Convert Points To Percentages
for Collision, Conviction
& Inspection Violation Rates
10
Points (Rate)
16
12
Collision Profile
4
4
Conviction
Profile
Inspection Profile
8
Collision & Conviction
Thresholds are based on
kilometric travel
Inspection threshold is based
on number of units inspected
Intervention Stages
Safety Rating
Overall
Violation Rate
Intervention
Sat
Sat-Unaudited
Sat (P)
Conditional (F)
35%
50%
70%
85%
100%
Warning letter
Conditional
Conditional
UnSat
Tier 1 Audit
Not an intervention
stage
Interview
Sanction
* there are other key triggers that will prompt a review or sanction
Triggers & Safety Ratings
• Non OVR triggers
– Chronic non-compliance
– Significant on-road event
– Non-payment of fines
– Carrier operating during a suspension period
• Safety Ratings
– Excellent  few high performing carriers
– Satisfactory  passed audit
– Satisfactory Un-audited  vast majority of current
carriers
– Conditional  carries non-MTO financial impacts
– Unsatisfactory  Prohibited from operating
Warning Letter – 35%
 80% Effective in
having the carrier
improve their safety
record
 Issued to 4% of the
trucking population
every year
Facility Audit – 50%
Tier
Description
1
System generated
2
Re-Audits or Partial
Voluntary
Deputy Registrar Request, etc.
3
Compliance Verifications
4
Investigations
Score
What are the components of an
MTO audit?
The three main elements (profiles) of a facility audit are:
 1) Vehicle Maintenance
– Records current for a period of 24 months, or 6 months after the
vehicle ceases to be operated
 2) Hours of Service
– Records current for a period of 6 months
 3) Driver Qualification, Records and Reporting
– Records current for a period of 2 years, or from the date the driver
started with the company (if less), or 6 months after the driver
ceases to be employed.
Hours of Service Profile
Components:
 Drivers selected randomly
 90% - QMOE - “risk based”
assessment of the driver’s
reported hours. A
“Quantified Margin of Error”
is calculated to determine
the percentage of hours in
violation.
 10% - Form and matter
(Data Items)
Vehicle Profile
Vehicles selected based on events
Components:
 40% - Detection, Reporting and Repair –
tracking the communication stream
between operator and driver on a day to
day basis
 30% - Evaluating the operator’s
Preventative Maintenance program
 10% - Compliance with Annual
Inspection requirements
 20% - Location and Retention of
Records
Qualifications, Records &
Reporting
Components:
 Drivers selected randomly




60% - Qualifications
15% - Driver Abstracts
15% - Conviction Records
10% - Collision Records
Facility Audit
Excellent Audit:
The Audit Compliance Achieved (ACA) is greater than 80% and no
profile compliance rate is below 70%
Passed Audit:
The Audit Compliance Achieved (ACA) is greater than or equal to
55%, and all profiles are greater to or equal to 50%
Failed audit:
If any Profile Compliance Rate is below 50% or if the overall score of
55% is not achieved.
Carrier Interviews – 85%
 General Background
 Operational
Problems/Contributing Factors
 Review Audit Results and
Actions Taken
 Accident Prevention
 Pre-Trip Inspection
 Hours of Work
 Discipline Programs
 Hiring Practices
 Safety Meetings/Training
 CVOR/Driver Abstract Reviews
 Unpaid Fines
Sanction – The Process
• Initiated by OVR or other trigger
• Follows a prescribed process
– Freeze RIN/CVOR (prevent transfer of vehicles)
– Issue Notice of Suspension or Cancellation and offer
opportunity to show cause
– Hold show cause meeting
– Deputy Registrar issued decision
– Sanction ordered
– If carrier appeals to LAT, sanction is stayed until hearing
– LAT hearing conducted, Ministry and carrier advised of
decision
– LAT decision can be appealed to Divisional Court (no
automatic stay of LAT order)
Commercial Motor Vehicle Products/Services
CVOR Level 1 Abstract
CVOR Level 2 Abstract
23
CVOR Level 2 Abstract
CVOR Level 2 Abstract
CVOR Level 2 Abstract
CVOR Driver Abstract
Resources
 Commercial Vehicle Safety Operators
Safety Manual
http://www.mto.gov.on.ca/english/trucks/pdfs/commerical-vechicle-operatorssafety-manual.pdf
 E-Laws
http://www.e-laws.gov.on.ca
Questions?
Ministry of Transportation
Carrier Sanctions & Investigation Office
Jim Kirchner
(905) 704-2512
Jim.Kirchner@ontario.ca