Promoting Quality Standards for Distance Education

San Diego Community College District
Promoting Quality Standards for
Distance Education
Dr. Andrea Henne
Dean, Online and Distributed Learning
SDCCD Instructional Services & Planning
February 19, 2009
ACCCA Conference San Diego
SDCCD Online Learning Pathways
http://www.sdccdonline.net
http://www.sdccdonline.net
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First Online Class offered in Fall 2001
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Classes in Fall, Intersession, Spring & Summer
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Available at San Diego City College, Mesa College,
Miramar College and Continuing Education
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Two Online Degrees: A.S in Business Administration
and Accounting
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Approvals Pending for additional Associates Degrees
and Certificates of Achievement through DE mode.
Classes for Many Interests
Online Courses
SDCCD Online Growth
SDCCD Online - Fall 2008
Class Sections
Total = 4,125
Enrollment
Total = 111,996
Online Student Profile
Ages
Ages
21-24
25-34
30%
19%
33%
18%
Ages
18-20
Ages
35+
Online Student Profile
Educational Objectives
Other
Transfer with AA
21%
38%
4-year
College
Student
6%
14%
Undecided
7%
New Career
14%
Transfer w/o AA
Online Student Profile
Educational Preparation
Other
9%
Have BA or
higher
11%
Have AA/AS
Degree
5%
Passed GED
5%
70%
High School
Graduate
What are the Accreditation Standards
for Quality Assurance?*
Handout: Excerpt - Guidelines for Implementation
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Curriculum and Instruction
Institutional Context and Commitment
Students and Support Services
Commitment to Support
Evaluation and Assessment
Accrediting Commission for Community and Junior Colleges
of the Western Association of Schools and Colleges (WASC)
http://www.accjc.org/pdf/Distance_Learning_Manual_August_2008.pdf
*Policy on Distance Learning, Including Electronically-Mediated
Learning
What are the Accreditation Standards
for Quality Assurance?*
Handout: Excerpt - Distance Education Guidelines
CCC Chancellor’s Office, August 2008
http://www.cccco.edu/Portals/4/de_guidelines_081408.doc
55202. Course Quality Standards.
The same standards of course quality shall be applied to any portion
of a course conducted through distance education as are applied to
traditional classroom courses, in regard to the course quality
judgment made pursuant to the requirements of section 55002, and in
regard to any local course quality determination or review process.
Determinations and judgments about the quality of distance
education under the course quality standards shall be made with the
full involvement of faculty in accordance with the provisions of
subchapter 2 (commencing with section 53200) of chapter 2.
Components of Quality
Components of Quality
Student Preparation
 Faculty Preparation
 Course Development Standards
 Services and Support
 Authentication
 Continuous Improvement
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Addressing Accreditation Standards for
Assuring Quality in Student Preparation
Online Learning Readiness Assessment
http://www.sdccdonline.net/assess.htm
Course Information Pages
http://www.sdccdonline.net/info-page-list.htm
Tutorials and Student Orientation
http://www.sdccdonline.net/students
Addressing Accreditation Standards for
Assuring Quality in Student Preparation
Sample Course @
http://online.sdccd.edu
Login = newstudent/newstudent
Addressing Accreditation Standards for
Assuring Quality in Faculty Preparation
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Tools & Pedagogy:
Orientation followed
by 8-10 hours
learning online as
student and as
designer/instructor
10+ hours of
instructional design
support
Sharing, Collaborating, Modeling
One-to-one
Breakfast of Champions
appointments
ongoing
Online Teaching Excellence
Symposium
Handout: Excerpt - Distance Education Guidelines
CCC Chancellor’s Office, August 2008
http://www.cccco.edu/Portals/4/de_guidelines_081408.doc
55204. Instructor Contact.
In addition to the requirements of section 55002 and any locally
established requirements applicable to all courses, district governing
boards shall ensure that:
(a) Any portion of a course conducted through distance
education includes regular effective contact between
instructor and students, through group or individual
meetings, orientation and review sessions, supplemental seminar or
study sessions, field trips, library workshops, telephone contact,
correspondence, voice mail, e-mail, or other activities. Regular
effective contact is an academic and professional matter pursuant to
sections 53200 et seq.
Addressing Accreditation Standards for
Assuring Quality in Course Development
Best Practices for Quality
Online Teaching and Learning
The “Foundational Four”
1. Establish and maintain expectations & goals.
2. Provide regular and frequent opportunities for
communication and feedback.
3. Actively engage and facilitate students’ learning.
4. Provide multiple opportunities for authentic
assessment and demonstration of student learning
outcomes.
Framework for Course
Development Standards
http://www.sdccdonline.net/faculty/resources
Online Teaching Proficiency Checklist
Recommended Components of
a Learning Module
Checklist of Course
Readiness
Addressing Accreditation Standards for
Assuring Quality in Services and Support
Accessible, convenient support 24/7/365
https://www.sdccdonline.net/help
Live Chat
Toll-Free Phone
Web Form
Knowledge Base and FAQ’s
Essential Student Support Services
Admissions
Counseling/Advising
Financial Aid
Placement
Tutoring
Library
Student Authentication
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Accrediting agencies must require
institutions that offer DE or
correspondence education to have
processes to establish that the student
who registers is the same student who
participates in and completes the work
and gets the academic credit.
Higher Education Opportunity Act
(HEOA)
Effective date: August 14, 2008
Student Authentication
http://wiche.edu/attachment_library/Briefing_Paper_Feb_2008.pdf
Technology
Strategies
Prevention
Strategies
Course Design
Strategies
Standards for Continuous
Improvement
“Second Edition” of Courses
Ongoing Instructional Design Support
Learning Objects Library for Sharing Resources
Development of Multimedia Learning objects
Following Up
http://www.sdccdonline.net/faculty/henne
Andrea Henne
ahenne@sdccd.edu
619-388-6750