ISA - e-SENS workshop on EIRA and CarTool pilot - Joinup

Transcription

Workshop
e-SENS pilot on the use of
EIRA and the Cartography
Tool
ISA Programme Action 2.1 and Action 2.14
7-8 January 2015
Disclaimer
Click to edit Master title style
The information and views set out in this presentation are those of the author(s) and do not
necessarily reflect the official opinion of the Commission. The Commission does not guarantee the
accuracy of the data included in this presentation. Neither the Commission nor any person acting on
the Commission’s behalf may be held responsible for the use which may be made of the information
contained therein.
© European Union, 2014
ArchiMate® and TOGAF® are registered trademarks of The Open Group.
2
Workshop
Agenda 7 January
Time
Topic
08:30
09:00
09:10
09:30
10:00
11:00
11:15
11:45
13:00
14:30
14:45
Registration and coffee
Welcome – Raul Abril, European Commission, ISA Programme
Round table – All participants
Overview of e-SENS WP6 – Klaus Vilstrup Pedersen, e-SENS
Overview of the EIRA – Raul Abril, European Commission, ISA Programme
Coffee break
Work session on the EIRA – Max Stahlecker
Lunch – all (MO34)
Work session SAT eID part I (Design Solution Architecture use case)
Coffee break
Work session SAT eID part II (Design Solution Architecture use case)
16:30
16:45
18:00
19:00
Coffee break
Work session SAT eID part III (Design Solution Architecture use case)
Closing and end
Dinner (at own expense)
Workshop
Agenda 8 January
Time
08:30
09:00
09:10
09:20
09:30
11:00
11:15
12:15
13:30
15:00
Topic
Overview – Raul Abril, European Commission, ISA Programme
Recap of previous day- summary of SAT results and link to Cartography session
Coffee break
Cartography Tool in practise – Debora Di Giacomo
Coffee break
Collecting data for the Cartography Tool
Lunch
Document Interoperability Solutions use case – work session
Closing and end
Round table
Welcome
Rules and objectives
E-SENS Pilot of EIRA
and CarTool
to edit Master title style
Rules of engagement andClick
objectives
• Rules of engagement:
• One-month period
• e-SENS takes a leading role
• EIA and CarTool support team in an active coaching role
• Objectives: pilot two use cases of the EIRA and CarTool
• Design Solution Architecture Template (SAT) use case:
•
•
•
•
eID
eSignature
eDelivery
eDocument
• Document Interoperability Solutions use case
7
E-SENS Pilot of EIRA
and CarTool
Workshop objectives
1. Attain a common understanding about EIRA and CarTool
2. Plan the work
3. Get a lot of the work done already
8
Workshop on EIRA (1/2)
Expected Outcome
1. Update of the e-SENS eID SAT making it more consistent with the EIRA:
1. http://wiki.ds.unipi.gr/display/ESENS/SAT+-+e-ID
2. Add selected ABBs (and agreed definitions) that form the e-ID SAT to the
wikipage
3. Add interoperability specifications, requirements, and agreed definitions
4. Add four views to structure the SAT
5. Update/complement the Archimate diagrams
9
Workshop on EIRA (2/2)
Expected Outcome
2. An aligned glossary of terms between the EIRA and the e-SENS reference
architecture
1. http://wiki.ds.unipi.gr/display/ESENS/Glossary
2. Filling it the definition of ABBs into the glossary from the eID SAT
3. Adding common terminology (between EIRA and e-SENS) to the glossary in
place
3. Preliminary evaluation (informal)
1. Validate the pilot evaluation criteria (see also evaluation form for the eSENS pilot: https://ec.europa.eu/eusurvey/auth/login
2. Provide informal feedback (preliminary)
10
Pilot evaluation criteria
•
•
•
Demonstrate that the usage of the EIRA and/or Cartography Tool provides value.
•
The benefit(s) of the use case was documented and understood
•
The outcome was in line with the expected benefit(s) of the use case
•
Your perception of the EIRA’s and/or Cartography Tool’s value during the pilot was well understood
•
Your perception of the EIRA’s and/or Cartography Tool’s value beyond the pilot was well
understood
Test EIRA and/or Cartography Tool use cases.
•
The use case documentation (including its expected result) was available and, if needed, updated
with the gained insight from the pilot
•
Each use case step was documented and understood
•
Sufficient resources, tools and support were provided to apply the use case
•
Each use case step was performed
•
The outcome was in line with the expected use case result
•
All feedback with regard to the usability, enhancement or non-existence of the applied uses case,
the EIRA and the CarTool has been captured and, if applicable, managed as change requests
Further contribute to the enhancement of the EIRA and Cartography Tool based on the pilot
experiences.
•
The importance of the feedback on the EIRA and CarTool was understood
11
Overview of e-SENS WP6
Klaus Vilstrup Pedersen, e-SENS
Overview of the EIRA
Raul Abril, European Commission
Outline
Click Reference
to edit Master
title style
01 The European Interoperability
Architecture
(EIRA)
02
Context and Positioning of the EIRA
03
Objectives and use cases
04
Solution Architecture Templates
05
Summary
14
Reference architecture
01 02 03 04 05
The European Interoperability
Reference Architecture (EIRA)
Click to
What does a reference consist
of?edit Master title style
•
Architecture principles: a minimum set of principles (e.g. EIF principles: subsidiarity,
proportionality, multilingualism, reusability, …)
•
Domain-specific architecture building blocks: a minimum set of ABBs that capture fundamental
requirements cross-border/sectoral solutions
•
•
•
Public service reference model: generic public services (types) for taxation
•
Common glossary: relevant definitions (multi-lingual) of core business information entities
•
Business process reference models: generic, high-level, inter-organisational process models
(choreography)
•
Application service reference model: generic application services (e.g. tax calculation).
Catalogue of standards and interoperability specifications: a minimum set of common standards
structured according to the EIRA architecture building blocks
•
data model: e.g. common reporting standard, XBRL, XML
•
e-Signature: e.g. XaDES
•
Federated authentication: SAML protocol
Cartography of reusable SBBs: a minimal cartography of existing reusable solution building blocks
(SBBs) described according to the EIRA architecture building blocks (ABBs).
15
Overview
01 02 03 04 05
• A four-view reference
architecture for delivering digital
public services
• Aligns with the EIF and TOGAF
• Defines minimal capabilities for
cross-sector and/or cross-border
interoperability using the most
salient Architecture Building
Blocks
• Common terminology to achieve
a minimum level of coordination
• Endorsed by the ISA Coordination
group
16
The EIRA
01 02 03 04 05
Overview
European Interoperability Architecture (EIA) – Reference Architecture
Archimate modelling notation legend:
active structure
element
behaviour element
passive structure
element
Overview
Information System
Development Reference
Architecture
National Reference
Architecture
Other Reference
Architectures
17
The EIRA
01 02 03 04 05
Legal layer
active structure
element
behaviour element
passive structure
element
Approach
Mandate
Legal View
Public Policy Cycle
Definition of Public
Policy Objectives
Binding Instrument
Non-binding
Instrument
Binding Instrument
Non-binding
Instrument
Financial Resource
Implementing
Guideline
Formulation of Public
Policy Scenarios
Public Policy
Impact Assessment
Public Policy
Implementation
Public Policy
Evaluation
EU level
National level
Sub-National level
18
The EIRA
01 02 03 04 05
Organisational layer
Organisational View
Organisational
Policy
Organisational
Procedure
Interoperability
Collaboration
Agreement
Organisational
Structure
European
signs
signs
Business
User
Public
Administration
National
Sub-National
Interoperability
Service
accepts
Agreement
proposes
Service
Provider
Citizen
consumes
offers
is a source of
signs
Public Policy
Service Delivery
Model
is a source of
Business
Process Model
Service
Catalogue
documents
signs
Interoperability
Provider
Agreement
Aggregated Public
Service
Public Service
Basic Public Service
Business Process
documents
Business Rule
Business Information Exchange
Business Transaction
Business
Information
Entity
applies to
applies to
19
The EIRA
01 02 03 04 05
Semantic layer
active structure
element
behaviour element
passive structure
element
Semantic View
Public Policy
influences
Metadata
Management Policy
Data Policy
applies to
Security & Privacy
Policy
Licensing &
Charging Policy
Business
Information Entity
Business Rule
Service Catalogue
Business Process
Model
Data Entity
Identifier Schema
Representation
Data
Data Model
Reference Data
Controlled
Vocabulary
documents
Code list
DataSet
DataSet Catalogue
20
The EIRA
01 02 03 04 05
Technical View - Application
active structure
element
behaviour element
passive structure
element
Technical View - Application
Public Policy
Configuration
Management
Machine to
Machine Interface
Human Interface
Test Service
Test
Component
Data Routing
Service
Data Routing
Component
Forms
Management
Service
Forms
Management
Component
Test Scenario
Test Report
Data
Transformation
Service
Data
Transformation
Component
Records
Management
Service
Record
Management
Component
Service Discovery
Service
Choreography
Service
Data Validation
Service
Data Exchange
Service
Data Validation
Component
Orchestration
Service
Content
Management
Component
Access
Management
Service
Collaboration
Component
Business Analytics
Service
Access
Management
Component
Audit
Service
Business
Reporting Service
Metadata
Management
Service
Metadata
Management
Component
e-Archiving
service
e-Archiving
component
Logging Service
Audit and
Logging
Component
Business
Intelligence
Component
Data Exchange
Component
Content
Management
Service
Audiovisual
Service
Messaging Service
Business
Process
Management
Component
Service
Discovery
Component
Document
Management
Service
Data
System
Human
Specification
Operational
Procedure
User
Public Service
Administration
and Monitoring
Service
Lifecycle
Management
Service
Administration
Component
Partner
Management
Service
Partner
Management
Component
21
The EIRA
01 02 03 04 05
Technical View - Infrastructure
active structure
element
behaviour element
passive structure
element
Technical View - Infrastructure
Interoperable
European
System
e-Signing Service
e-Signature
Validation Service
e-Signature
Component
Identity
Management
Service
Identity
Management
Component
Networking
Service
Public Policy
Trust
Management
Service
Trust
Management
Component
e-Payment
Service
Machine
Translation
service
e-Payment
Component
Machine
Translation
Component
Hosting Service
Hosting Facility
Public Network
Secure Access
Network
Storage
Processing
Private Network
Private Hosting
Facility
Public Hosting Facility
22
The EIRA
01 02 03 04 05
The EIA Community on Joinup
http://joinup.ec.europa.eu/asset/eia/description
23
Outline
ClickReference
to edit Master
title(EIRA)
style
Architecture
02
03
04
05
Summary
24
Context of the EIRA
01 02 03 04 05
Context and Positioning
of the EIRA
European Interoperability Strategy (EIS)
Governance and strategy
European Interoperability Framework (EIF)
Framework and principles
European Interoperability Reference Architecture (EIRA)
Guidelines and Implementation
25
Alignment between
EIF and EIRA
01 02 03 04 05
of the EIRA
EIF
Framework
EIRA
EIRA
Guidelines
26
Positioning the EIRA
01 02 03 04 05
of the EIRA
Master title style
EIRA provides a commonClick
core to
of edit
context-neutral
architecture building blocks
1. EIRA: context-neutral
architecture building
blocks (ABBs). Focused on
interoperability.
Solution Architectures: e.g.
Automatic Information Exchange,
FATCA, VIES, …
Domain Reference Architectures:
e.g. Taxation Reference
Architecture Framework
Core Reference Architecture:
EIRA – minimal cross-sector
interoperability
EIRA
Core
2. Reference architecture
for a domain: domainspecific architecture
building blocks. Minimum
agreements for taxation.
3. Solution architecture:
specific solution designed
using a domain-specific
architecture
27
Positioning the EIRA
01 02 03 04 05
of the EIRA
Cartography Tool
EIRA
to edit Master
title style
EIRA’s positioning within Click
the Enterprise
Continuum
28
Architectural patterns
01 02 03 04 05
of the EIRA
Service consumption
DSI service 2
DSI service ...
DSI service n
IES service
IES service 1
IES service 2
IES service ...
IES service n
Service delivery
•
components providing
services that are public
service neutral
One or several
interfaces which are
public service neutral
DSI service 1
Machine to Machine
Interface
Service provisioning
• One or more software
Orchestration Service
Service consumption
An Interoperable
European System
contains:
Human Interface
Choreography service
29
Architectural patterns
01 02 03 04 05
of the EIRA
Orchestration Service
DSI service ...
DSI service n
DSI service 2
Service consumption
DSI service 1
Machine to Machine
Interface
IES service
IES service 2
IES service ...
IES service n
Service delivery
IES service 1
Human Interface
Choreography service
An Interoperable European
System service consumes in a
public service sensitive way:
• One or more
Orchestration services
• None, one or more DSI
services
• None, one or more IES
services
• One or more
Choreography services
specific to the supported
public service
30
Outline
ClickReference
to edit Master
title(EIRA)
style
Architecture
02
03
04
05
Summary
31
Objectives of the EIRA
01 02 03 04 05
Expected benefits of the Click
EIRA to edit Master title style
Designing
Accelerate the design of systems that support the delivery of
interoperable digital public services (across borders and sectors).
Assessing
Provide a reference model for comparing existing architectures in
different policy domains and thematic areas, to identify focal points for
convergence and reuse.
Communicating
and Sharing
Help documenting the most salient interoperability elements of complex
systems and facilitate the sharing of reusable solutions.
Discovering
and Reusing
Ease the discovery and reuse of interoperability solutions through the
Cartography – Cart in Joinup website.
32
Use-cases overview
01 02 03 04 05
Click to edit
EIRA and CarTool use-cases
Cart style
EIRAMaster title
Assessing
Designing
Design solution architecture
(templates)
Compare reference architectures
Compare solution architectures
Design reference architectures
Rationalise portfolio
Create portfolio
Manage portfolio
Communicating and
Sharing
Assess impact of ICT
Document interoperability solutions
Discovering and
Reusing
Search for interoperability solutions
33
Outline
ClickReference
to edit Master
title(EIRA)
style
Architecture
02
03
04
05
Summary
34
Definition
01 02 03 04 05
Click toTemplate?
edit Master title style
What is a Solution Architecture
• A Solution Architecture Template (SAT) is a specification containing a sub-set of
ABBs of the EIRA. It focuses on the most salient building blocks (including IOP
requirements defined in terms of IOP specs) needed to build an interoperable
solution addressing a particular interoperability need.
• A SAT consists of:
• Goal and description
• A set of EIRA ABBs
• A set of IOP specifications & recommendations on ABBs -> Session II:
Interoperability specifications and recommendations
• A visual Archimate diagram
35
Spatial positioning
01 02 03 04 05
Click to
Position within the Enterprise
Continuum
EIRA
Cartography Tool
36
Temporal positioning
01 02 03 04 05
Position within
the ADM
Reference Architecture
Solution Architecture
Templates
Solution Architecture
37
Creation and usage
of SATs
Creation of SATs
01 02 03 04 05
Step 1: Identify
needed EIRA BBs
The user consults the views of the EIRA to define the scope of the architecture to be
designed, by identifying the architectural building blocks that are needed to address the
interoperability need.
Step 2: Create
blueprint of solution
template
Based on the identified architectural building blocks, the user can design an architectural
solution template (e.g. in Archimate format). The solution template includes the needed
sub-set of architectural building blocks of the EIRA.
Step 3 :
Add Interoperability
requirements and
solution BBs
If needed, per each building block, the user adds a set of additional interoperability
requirements that are needed to address the specific interoperability need (e.g. specific
protocols to be used by an application). Solution building blocks might be recommended
for the implementation of the architecture building bocks of the solution template.
Step 4: Share
solution template
The architectural solution template is shared with the involved stakeholders (e.g. by
sharing or uploading the Archimate diagram of the solution template).
38
Creation and usage
of SATs
Usage of SATs
Step 1: Consultation
of the solution
template
Step 2: Mapping with
existing solutions
01 02 03 04 05
The user consults the architectural solution template, via the Cartography tool, related to
the particular interoperability need he/she wants to address.
The user maps the solution building blocks of its current IT landscape to the template.
For each building block (BB) in the solution template:
• If an existing solution of the user’s IT landscape is compliant with the
interoperability requirements of the BB, the user maps the solution with the BB.
• If no existing solutions are compliant with the interoperability requirements of the
BB, the user searches in the Cartography for a re-usable solution. If a solution is
found, the user maps the discovered solution to the BB.
• If no compliant solutions are found on the Cartography, the user initiates a project
to develop a new solution BB compliant with the interoperability requirements. The
user maps the solution to be developed to the BB.
The user includes the solution building blocks identified in the previous step (i.e. step 2) in
Step 3: Design solution the system’s solution architecture, in order to address initial interoperability need.
39
Outline
ClickReference
to edit Master
title(EIRA)
style
Architecture
02
03
04
05
Summary
40
Summary
01 02 03 04 05
Summary
1. The European Interoperability Reference Architecture (EIRA) is an application of
Enterprise Architecture with a focus on interoperability in the public sector.
2. The European Interoperability Reference Architecture is based on the Service
Oriented Architecture style and uses the Archimate modelling notation.
3. EIRA implements the European Interoperability Framework (EIF). There is a full
alignment between the EIRA and the EIF.
4. Each view of the European Interoperability Reference Architecture is defined in
terms of the interoperability aspects that are supported.
5. Views of the European Interoperability Reference Architecture are linked through
designated entry and exit building blocks following a layered approach.
6. The ambition of the EIRA is to provide real value to the European public
administration, both at the Member States level as to the European Institutions
level. The EIRA is developed in collaboration with the Member States.
41
Work session on the EIRA
Max Stahlecker
Work session on EIRA
Brown paper session
Put your name on each sticky note.
Form groups of 3 persons.
Discuss the relationship between ABBs in e-SENS and EIRA.
• What are the top-3 most relevant ABBs to e-SENS (e-SENS eID SAT)?
• How do they relate to EIRA ABBs?
• Which additional ABBs in EIRA are relevant to e-SENS?
Update the e-SENS Glossary
http://wiki.ds.unipi.gr/display/ESENS/Glossary
• Which ABBs could be added to the Glossary?
• How can the e-SENS Glossary be best exploited?
• What are possible benefits / drawbacks of a common set of ABBs?
43
Work session
Design a solution architecture
template for eID
Outline
01 Objectives of the work session
02
Part I: Agreeing on the scope of the eID SAT and target
audience
03
Part II: Interoperability specifications for the eID SAT
04
Part III: Updating/complementing Archimate diagrams
for the eID SAT
45
Objectives of the work
session
Expected Outcomes
01 02 03 04
Objectives of the
work session
1. Update of the e-SENS eID Solution Architecture Template (SAT) making it more
consistent with the EIRA:
1. Part I: Agreeing on the scope, target audience and stakeholders of the eID
SAT
•
Add selected ABBs (and agreed definitions) that form the e-ID SAT to
the wikipage
2. Part II: Interoperability specifications and recommendations
•
Add interoperability specifications and recommendations
3. Part III: Updating/complementing Archimate diagrams
•
Add four views to structure the SAT
•
Update/complement the Archimate diagrams
46
Outline
02
audience
03
04
for the eID SAT
47
Agreeing on the scope of the
SAT and target audience
01 02 03 04
Part I
Click
Exercise I: Which ABBs are
theto
most-salient?
• Define and agree on target audience and stakeholders
• Identify a list a candidate ABBs to be included within the Solution Architecture
Template
• Work document
• https://docs.google.com/document/d/1Aoc29agmBLgcOVVR97kTw0ocipMd
We-_qyalenDseQQ/edit#heading=h.swo3jgnyv8cm and
https://docs.google.com/spreadsheets/d/1Hh_v2k153IfGwTZ0aQwbDRZofDtfRcaA_6itz25JeM/edit?usp=sharing
• Expected results
• Agreed definition, target audience, stakeholders and list of ABBs
48
Outline
02
audience
03
04
Part III: Updating/complementing Archimate
diagrams for the eID SAT
49
Interoperability specifications
for the eID SAT
01 02 03 04
Part II
What are interoperabilityClick
specifications
1. Describe a standard or specification helping at interoperability of an architecture
building block.
2. An interoperability specification is defined in terms of an existing standard or
specification.
3. An interoperability specification is relevant to one or more interoperability
levels (e.g. ISO 27001 (organisational, semantic, technical) or SAML (semantic,
technical)).
4. An interoperability specification can be linked to no, one or more architecture
building blocks.
50
for the eID SAT
01 02 03 04
Part II
Why use interoperability Click
specifications?
The EIRA uses interoperability specifications to make solution building
blocks more interoperable. Within the EIRA a minimum set of
interoperability specifications can be linked to an architecture building
block. This set consists of the most salient and cross-sector interoperability
specifications to which an architecture building block’s solution building
block needs to adhere to.
By focusing only on the most salient and cross-sector interoperability specifications, the EIRA itself complies
with the 1st principle of the European Interoperability Framework (EIF): Subsidiarity and proportionality.
Similar to “the EU opting for solutions that leave the greatest possible freedom to Member States” (source:
EIF), interoperability specifications shall as well leave the greatest possible freedom to Member States when
designing Interoperable European Solutions.
51
for the eID SAT
01 02 03 04
Part II
Click to editspecifications
Master title style
Exercise II : identify interoperability
• Find some interoperability specifications that are relevant to the ABBs selected
previously and explain why? How is it link to the EIF principle(s)?
• How do they compare to the requirements on the wiki? Are they
complementary?
• Work document
We-_qyalenDseQQ/edit#heading=h.o68matyt3grx
• Interoperability specifications linked to ABBs and EIF principles
52
Outline
02
audience
03
04
for the eID SAT
53
Updating /completing
Archimate diagrams
01 02 03 04
Part III
Aligning EIRA and eSENS Click
SA(T)to
blueprints
• How do the Business, Application and Information view compare to the EIRA
layers?
• Can we put the e-SENS building blocks on the EIRA layers?
• The e-SENS BB have no indication on whether it is active, passive or
behavioural. Can we add that?
• Work document
We-_qyalenDseQQ/edit#heading=h.6vi6o0w24mk0
• Updated diagrams
54
Updating/completing
Archimate diagrams
01 02 03 04
Part III
Organisation / business view
Public Service
Business Process
Identity claim creation
Identity claim verification
55
Updating/completing
Archimate diagrams
01 02 03 04
Part III
Organisation / business view
Public Service
Business Process
Identity claim creation
Identity claim verification
56
Conclusion
ClickTemplates
to edit Master
title style
Design Solution Architecture
use case
Evaluation questions:
Next steps:
•
•
The alignment of the e-SENS SATs
provides added value:
o
o
o
•
•
Increased consistency
Cross-domain coordination and
interoperability
Visibility
The EIRA provides a common
terminology
The pilot evaluation criteria are
relevant
•
•
Incorporate EIRA into the the eSENS
glossary
Finalise the eID SAT
Align eSENS Solution Architecture
Template (SAT) with EIRA:
•
•
•
•
eID
eSignature
eDelivery
eDocument
57
End of day 1
Social dinner @ 19:00
Lune de Miele – Rue Jules van Praet,
Brussels 1000
Metro Bourse
Taxi Place St Gery
Workshop
Agenda 8 January
Time
08:30
09:00
09:10
09:20
09:30
11:00
11:15
12:15
13:30
15:00
Topic
Overview – Raul Abril, European Commission, ISA Programme
Recap of previous day- summary of SAT results and link to Cartography session
Coffee break
Cartography Tool in practise – Debora Di Giacomo
Coffee break
Collecting data for the Cartography Tool
Lunch
Document Interoperability Solutions use case – work session
Closing and end
59
Contact us
Project Officers
Raul.Abril@ec.europa.eu
Suzanne.Wigard@ec.europa.eu
Hans.Vanderbeke@ec.europa.eu
Project team
eia@be.pwc.com
EIA Joinup community
For
EIA more
projectinformation
collaborative
space
ISA website
ISA FAQ
EIRA
European Interoperability Reference Architecture
Cartography tool
European Interoperability Cartography
https://joinup.ec.europa.eu/asset/eia/description
https://webgate.ec.europa.eu/CITnet/confluence/display/EIA/EI
A+Home
http://ec.europa.eu/isa/index_en.htm
http://ec.europa.eu/isa/faq/faq_en.htm
60
Click to edit MasterDisclaimer
title style
This presentation was prepared for the ISA programme of the European Commission by PwC EU Services.
The views expressed in this report are purely those of the authors and may not, in any circumstances, be interpreted as stating an
official position of the European Commission.
The European Commission does not guarantee the accuracy of the information included in this study, nor does it accept any
responsibility for any use thereof.
Reference herein to any specific products, specifications, process, or service by trade name, trademark, manufacturer, or
otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favouring by the European Commission.
All care has been taken by the author to ensure that s/he has obtained, where necessary, permission to use any parts of
manuscripts including illustrations, maps, and graphs, on which intellectual property rights already exist from the titular holder(s)
of such rights or from her/his or their legal representative.

ISA - e-SENS workshop on EIRA and CarTool pilot - Joinup

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