The Chief Complaint

ISSUE 2
A Dan Ellenberger Publication
The Chief Complaint
NEWS AND UPDATES FROM “JAY’S TEAM”
MOBILE TOUCH UPDATE
Special points of interest:

Updates to Mobile
Touch will be done
every 4 weeks

Every 4 weeks during
the updates new features will be added to
Touch and any issues
found from the previous 4 weeks will be
addressed with bug
fixes
Over the next few months we will be rolling out the much
awaited Mobile Touch epcr. To help each department introduce and train their crews , we will be giving you access
to our demo / training department version of Mobile
Touch. Using this training site is safe because none of the
epcrs completed will be billed or submitted to the state.
Your crews should be encouraged to log in to Mobile
Touch to become familiar with the format and features of
Touch. Having access to Touch will help you decide what
hardware works best for your department. If you are using
Windows devices make sure you open Touch with the
CHROME BROWSER. Touch also works on Apple IPADS
using the SAFARI BROWSER. Contact Jay, Mike or Dillon
for a username and password to the demo site.
Inside this issue:
Mobile Touch Update 1
WEBEX Feature
1
XchangER Update
2
CAD Update
3
HealthEMS Fire
4
Webex Wednesday
5
Contacts / Links /
Events
6
WEBEX FOR CONFERENCING & TRAINING
We will be using the services of Webex to do conferencing and training. This will allow Jay,
Dillon and I to reach out to individuals and larger groups for training and conferences without needing to spend time driving between sites. Of course we will still be making site visits when needed, the Webex feature allows us to contact more sites and individuals during
high priority events and time schedules. When time permits please go to www.webex.com
and become familiar with the Webex product. Test your audio and microphone so that you
can work out any bugs prior to a scheduled meeting or conference. FYI to go along with
the webex.com site there are Webex apps for android, IOS and Windows 10.
The Chief Complaint
XchangER Update (As of 4/1/2016)
FACILITY NAME
AHUJA ED
BEDFORD ED
BRUNSWICK ED
(Southwest)
Emergency
Departments with
XchangER will get
real time updates on
patients coming to
their facility
STATUS
WORKING
CONNEAUT ED
READY TO DEPLOY
BEING BUILT
WORKING
GEAUGA ED
READY TO DEPLOY
GENEVA ED
READY TO DEPLOY
JACOBS ED
READY TO DEPLOY
PARMA ED
BEING BUILT
RAINBOW ED
READY TO DEPLOY
RICHMOND ED
READY TO DEPLOY
PORTAGE ED
READY TO DEPLOY
SOUTHWEST ED
ST JOHN ED
SUMMA AKRON CITY READY TO DEPLOY
WORKING
READY TO DEPLOY
FAIRVIEW ED
STATUS
READY TO DEPLOY
CASE ED
ELYRIA ED
FACILITY NAME
WORKING
READY TO DEPLOY
Knowledge Base - Setup maintenance
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ISSUE 2
CAD Update
CAD data can now be associated with ePCR data that is captured using
HealthEMS®Mobile and HealthEMS® MobileTouch. A specific HealthEMS Mobile configuration must be enabled by the Physio Control Data Solutions team for this functionality to be available within Mobile.
HealthEMS® CAD Xchanger is an interface provided as a free service to HealthEMS
customers. HealthEMS CAD Xchanger is a thin, Java-based application that can reside on any PC or server that has access to the CAD data and has internet access.
Each organization may have a different database configuration, but CAD Xchanger is
designed to collect the data that is vital to the organization and map those fields to
HealthEMS data fields. Once initial configuration is complete, export tasks are scheduled on the host PC using Windows Task Scheduler. The export task consists of CAD
Xchanger querying the CAD database and then uploading any new data to HealthEMS
servers. New data might include updates to existing calls or entirely new calls.
The timing and frequency of the exports is configurable based on organization needs.
CAD Xchanger runs continuously on the Task Schedule, but can be modified for any
changes in data schema or organization needs.
The CAD Xchanger Implementation Questionnaire and CAD Field Information
spreadsheet must be completed prior to installing and configuring the
HealthEMS CAD Xchanger application. Once these are received, a two hour
WebEx conference call is scheduled to complete the initial installation and
configuration. A follow up conference call is often needed to make final adjustments to the interface.
System Requirements




GEEK STUFF !
Windows Operating System
Java 1.6 or higher
Read only access to the CAD database
Access to the internet
TCP/IP
Allow TCP/IP packets on HTTP ports 80 and 443 to the
198.190.201.250 network with no restriction or password authentication (if required).
Proxy
Exclude any pages from the *.healthems.com (http and https) domain
from being cached on proxy servers.
Anti-Malware
In addition to allowing all traffic to and from 198.190.201.250 and
*.healthems.com, all “HealthEMS” folders, sub-folders, and files
should be excluded from scanning or filtering.
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WHEN YOUR
DEPT. IS
READY TO
IMPLEMENT
CAD, EMAIL
JAY, MIKE OR
DILLON FOR
THE PROPER
FORMS
The Chief Complaint
HealthEMS FIRE
CLICK HERE
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ISSUE 2
Our New Monthly Training Webex
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The Chief Complaint
CONTACTS
JAY NORTHUP
MIKE MONAHAN
DILLON CROUSE
Pre Hospital Charting Administrator
Trainer
Trainer
(216) 244-2074
(216) 544-1278
(440) 708-6510
efdlt05@gmail.com
mikemonahan911@gmail.com
croused@cffd.net
jay.northup@uhhospitals.org
michael.monahan@uhhospitals.org
dillon.crouse@uhhospitals.org
LINKS
UHEMS.ORG
GETAC COMPUTERS
WEBEX
TUTORIALS & VIDEOS
WARNING: THESE VIDEOS ARE NARRATED
BY JAY…..JAMES EARL JONES WAS BUSY
PANASONIC COMPUTERS
UPCOMING EVENTS / TRAINING



WORKING ON A USERS CONFERENCE FOR FALL 2016
FIRE MODULE TRAINING AS NEEDED FOR DEPARTMENTS THAT
ARE INTERESTED. CONTACT JAY, DILLON OR MIKE TO SCHEDULE.
April 13th—Our first monthly Training Webex (DON’T FORGET TO
RSVP TO GET YOUR WEBEX LINK)
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