board of directors, staff and meetings

THE HEARTH, PATIO & BARBECUE ASSOCIATION OF CANADA
.
HPBAC is a non-profit industry association representing the interests of the hearth, patio and barbecue industries in Canada. HPBAC is governed by
a board of directors comprised of manufacturers, distributors, retailers and other representatives of the industry. In 2007, five manufacturers, one
manufacturer’s rep, four retailers, one distributor/retailer, one distributor and one utility had staff members on the HPBAC board of directors. Also,
the president of the HPBA is a non-voting member of the HPBAC board on an ongoing basis.
HPBAC is an international affiliate of the Hearth, Patio & Barbecue Association located in Arlington, VA. The Canadian affiliate is by far the largest of
the thirteen HPBA affiliates and is the only international affiliate. In 2007 HPBAC had over 500 members.
The association is managed by a staff of three in Huntsville, Ontario. Tony Gottschalk was hired in early 2007 as Manager, replacing Tex McLeod.
Administrator Laura Litchfield has been with HPBAC since June of 2000 and Nicolle Howell, Administrative Assistant, joined HPBAC in October 2006.
Four chapters are managed by regional staff and are governed by their own boards of directors.
The chapters are located in BC, the Prairies, Ontario and the Maritimes. They receive funding
from HPBAC which includes a portion of manufacturer and non-manufacturer membership
dues and revenue from EXPO. Regional chapters are tasked with hosting education sessions
and regional meetings and acting as watchdog for legislative issues, codes and standards
revisions and other relevant happenings in their region. They also manage public awareness
programs such as Burn it Smart and EnerChoice for gas fireplaces as well as woodstove
changeouts in their regions.
HPBAC has a memorandum of understanding with the Association des Professionnels du
Chauffage in Quebec which provides for membership in HPBAC and HPBA for APC members
who are exclusively doing business in Quebec.
2007 was a year of growth and change for HPBAC. New Manager Tony Gottschalk joined the
staff in mid-February and was off to EXPO a few weeks later. It has been an interesting and busy
year with the Ontario Summit, the EnerChoice program in BC, and much more.
BOARD OF DIRECTORS, STAFF AND MEETINGS
The commitment and support of individuals who serve on the Board of Directors and committees are vital to the health and strength of any trade
association. These members give of their time and energy to help protect the industry as a whole and we thank them for their support.
2008 DIRECTORS
President
Marc-Antoine Cantin
■ Vice President
Alan Murphy
■ Treasurer
OPEN
■ Past President
Kim Rodgers
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SBI
Enviro
418-527-3060
250-652-3223
marcantoine.cantin@sbi-international.com
alan@blackrockdistributing.com
Miles Industries
604-984-3496
kimr@telus.net
Manufacturer
Manufacturer
Bill Harris
Paul Hebert
Dimplex
CFM Corporation
519-650-3630
800-525-1898
bharris@dimplex.com
phebert@cfmcorp.com
Atlantic Chapter
Quebec/APC
Ontario Chapter
Prairie Chapter
Western Chapter
Kim Stone
Réjean Coutu
Joy Harbers
Bev Wood
Lisa Martin
The Furnace Man
Les Agences R. Coutu
Harbers Flame Centre
Diamond Fireplace
Fireplaces To Go
709-634-7715
450-445-4478
613-535-2301
403-273-0000
604-523-3404
kstoneca@yahoo.ca
agences.r.coutu@videotron.ca
harbersflames@ripnet.com
info@diamondfireplace.com
lisa@qualityfireplaces.com
At Large Barbecue
At Large Utility
At Large
Ross Mikkelsen
Sarah Smith
Bertrand Poirier
Barbecues Galore
Terasen Gas
Distribution 2000
403-250-1558
604-592-7528
450-424-5658
rossm@barbecuesgalore.ca
Sarah.Smith2@terasengas.com
bgpoirier@distribution2000.com
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NON-VOTING
President
Jack Goldman
HPBA
703-522-0086
goldman@hpba.org
S TA F F
■ Manager
■ Administrator
■ Admin Assistant
Tony Gottschalk
Laura Litchfield
Nicolle Howell
705-783-5251
705-788-2221
705-788-2221
tonyhpbac@bellnet.ca
hpbac@bellnet.ca
nhowell@bellnet.ca
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Meetings are held by teleconference three or four times each year and face-to-face meetings were held at EXPO and the Ontario Summit in 2007.
Our manager, Tony Gottschalk, is a member of CSAE (the Canadian Society of Association Executives), based in Toronto. This organization represents
a valuable resource for HPBAC helping to ensure that the Association is managed in a professional and effective manner and to the highest standards.
It provides a forum for Tony to network with other Association executives and to develop a variety of useful contacts
STRATEGIC PLAN SUMMARY 2008 GOALS & OBJECTIVES
The HPBAC Strategic Plan was first developed in 2006 by a committee of board members and was reviewed and revised at the 2007 Face to Face
board meeting. The Strategic Plan recognizes four key strategies:
Strategy 1 – Maximize Member Benefits
Strategy 3 – Functional Committees
PURPOSE
■ Increase Membership in all existing categories.
■ Create opportunities for expansion into new
membership categories.
■ Maintain current Membership base.
■ Create an opportunity to increase revenues with a higher
perceived value of membership.
PURPOSE
■ Maximize the number of industry people involved in HPBAC.
■ Develop future Board Members.
■ Get more work done.
TA C T I C S
Increase awareness of existing membership benefits through
continued communications to existing and potential members.
■ Create a membership matrix to see who is not a member.
■ Create an affinity program matrix to see who uses what service.
■ Expand the market for membership benefits by offering an
Insurance program to WETT Certified Technicians.
■ Create new membership benefits.
■ Develop Technical Support services for members.
■ Create an Educational effort within each Chapter.
■ Bring increased benefits to non-Hearth segments
(Barbecue, Electric Fireplace and other sub-groups).
■ Bring increased benefits to non-wood burning segments
(NG, LP, Electric, Oil).
■
Strategy 2 – Increase Marketing
PURPOSE
■ Position HPBAC to become “The Voice” of the Hearth, Barbecue
and Outdoor Living industries.
■ HPBAC will be recognized throughout the industry and by
consumers as the knowledgeable, reliable and expert source of
Hearth, Outdoor Living and Barbecue information. Dealers,
Distributors, Wholesalers, Manufacturers and other industry
participants will seek to align themselves with the HPBAC brand.
■ Expand awareness of our programs and efforts to create an
increased perception of value in HPBAC membership.
■ Develop “Communication” into a Benefit of Membership
(HPBAC members are always informed and on-top of industry
issues and events).
TA C T I C S
■ Develop the “HPBAC Brand” concept.
■ Have a one page testimonial in newsletter on affinity programs.
■ Public Relations Efforts within the Trade (News releases, etc).
■ Expand our recognition as the ‘voice’ of the industry through
letters to various government agencies.
■ Public Relations efforts to members /
create a “Be On The Team” environment.
■ Implement a Public Relations effort around wood burning
technology and clean burning to counteract the
negative perception of wood burning created by the
press / environmentalists / interest groups.
■ Support regional projects, like Poeles & Foyers or
East Coast Home & Hearth magazines.
TACTICS
Maintain Committees for Government Affairs,
Communications, Membership.
■ Establish new task oriented Committees for specific functions
where deemed necessary by the Board (eg. Wood or Gas).
■ Implement a temporary Task Force where needed to address
a specific issue.
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GOVERNMENT AFFAIRS
Develop a mechanism for Utilities, Government and other interested
parties to dialogue with our Manufacturer members.
■ Implement a Lobbying effort to gain an EPA-type standard for Canada.
■ Act as the voice of industry when presented the opportunity
(eg. BC Discussion Paper, P.4 Meetings).
■ Work with municipalities to create favorable by-laws.
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MEMBERSHIP
Act as the “Sales” Department of HPBAC.
■ Maximize revenues through an optimized Dues structure.
■ Maximize revenues through increased market penetration (must
develop a market share analysis for each membership category).
■ Mobilize a contingent of “Road Warriors” that drive business by
“asking for the sale” and helping communicate benefits
of membership.
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COMMUNICATIONS
Support Marketing efforts outlined above through execution
of programs.
■ Issue quarterly Newsletter for HPBAC members.
■ Promote HPBA online training.
■ Create a media library.
■ Send out the president’s annual report with renewal forms for the
next year.
■ Maintain an up-to-date Web Site with Consumer and
Trade components.
■ Develop bilingual communication efforts and develop added value to
APC so we attract them to be a larger part of HPBAC.
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Strategy 4 – HPBAC Staff
PURPOSE
■ Significant resources are dedicated to Staff. We need to
maximize benefits.
TACTICS
Manager needs to be accountable to the Board
(report every 2 months).
■ A formal annual review (by Exec Committee) will be implemented.
■ National staff needs to have agreed targets and formal review
procedure.
■ Need to review Chapter Staff to ensure we have “Team Players”
working for each Chapter Board and communicating effectively with
National Staff.
■ Have more frequent chapter administrator meetings.
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GOVERNMENT RELATIONS
Government Affairs Committee Members
Chair: Roger Gripton, Napoleon/Wolf Steel
Alan Murphy, Enviro
■ George Leblanc, Maritime Fireplaces
■ Joe Giannandrea, FPI
Paul Hebert, CFM
Eric Dufour, Security Chimneys
■ Malcolm Fisher, Compact Fireplaces
■ Lou Olsacher, The Foundry
John Johnson, CFM
Martin Miles, Miles Industries / Valor
■ Marc-Antoine Cantin, SBI
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Staff
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Tony Gottschalk
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Laura Litchfield
HPBAC continues to be heavily involved in the field of government relations. In fact, the increasing importance of this area of activity is one of the
reasons that the Board decided to hire a full-time manager, Tony Gottschalk, upon Tex’s retirement from the Association last year. Staff and volunteers
work tirelessly to ensure that our members’ interests are promoted at every opportunity and that government and other bodies see us as responsible
and credible partners.
While most members would be familiar with programs such as EnerGuide for Gas Fireplaces, EnerChoice, Eco-Energy Retro-fit, Changeouts and Burnit-Smart, the Association is very active in many other areas. Tony is a member of CSA (the Canadian Standards Association). He is currently sitting
on two committees, working to revise the CSA standard P.4 and the other to revise CSA standard B415. Other volunteers from our industry are also
working on these committees and in fact, HPBAC’s president, Marc-Antoine Cantin is the chair of the B415 Revision Committee, a demanding role
which has necessitated a great deal of his time and expertise.
Tony also sits on the Technical Committee of the CHBA (the Canadian House Builders Association). In addition, he attends this committee’s Codes
and Standards sub-committee. Here he represents the interests of our industry and acts as a technical resource for house-builders.
HPBAC has recently hired the services of a media search and reporting agency based in Toronto. This is Canadian specific media research and has
already proven very useful in its role as a supplement to the work done by HPBA in Arlington. Relevant media articles are sent to Tony and Laura at
HPBAC’s national office and, working with volunteers and staff at both National and Chapter level, they do their best to ensure that
our industry is reported in a positive, fair and accurate manner. Amongst other things, any unfavorable and unreasonable planned
municipal by-laws can in this way be acted upon.
Staff and volunteers continue to work on an ongoing basis representing our industry to all jurisdictions of government. Working
closely with agencies of NRCan and Environment Canada at both Federal and Provincial levels, HPBAC has increasingly and
justifiably earned a reputation as a credible industry partner to Government. Staff and volunteers regularly attend meetings and
conferences whenever the interests of our industry, members and customers need to be promoted. Tony is involved in the binational cooperation for the reduction of pollution in the Great Lakes area.
HPBAC has a new Government Affairs Committee under the chair of Roger Gripton from Napoleon (Wolf Steel). Both
manufacturers and retailers from across the country are represented on this committee. They have started work on a range of
issues including codes and standards, EnerGuide and the growing importance of ‘green’ housing in Canada. Furthermore, Tony
and Roger represent Canada on the HPBA’s Government Affairs Committee which normally meets in Denver, Colorado and Tony
and Marc are also members of the main board of HPBA.
Gas Fireplace Safety
In response to concerns from physicians at
Vancouver’s Sick Childrens Hospital about
burns children had received when they
touched the glass on a gas fireplace HPBAC
worked with the HPBA Communications
Committee to develop a brochure and logo
outlining Fireplace and Stove Glass Safety
Guidelines. The brochure and logo are
available in English and French.
Gas Fireplace Efficiency –
BC EnerChoice and EnerGuide for Gas Fireplaces
HPBAC took over the administration of the EnerGuide for Gas Fireplaces program in 2007 on behalf of
the Federal Government. This had previously been managed by HRAI. The program is designed to
improve consumer awareness of efficiency numbers for gas fireplaces, stoves and inserts and to
encourage consumers to choose more efficient units for heating purposes. All manufacturers of gas
hearth appliances sold in Canada must report their P.4 Fuel Efficiency ratings to the Office of Energy
Efficiency of Natural Resources Canada and must include the FE rating in their product literature.
The most significant recent development has been the introduction of HPBAC’s EnerChoice
certification mark in British Columbia. EnerChoice was developed together with Terasen Gas and the
BC provincial government and allows for the 25% most efficient units to carry the certification mark.
The Provincial government has accepted this program as an alternative to regulating against less
efficient decorative units. This was a major achievement for HPBAC and its Western Chapter under
the presidency of John Johnson from CFM. Work is continuing to promote awareness of this program
amongst both dealers and consumers. The program was launched in Coquitlam with a media event
held at Fireplaces To Go. All dealers in BC received a promotional kit that included a poster, Easel
Card with brochure holder, brochures and label carriers for appliances on display in their
showrooms. It is mandatory in BC to have the EnerGuide FE ratings prominently displayed.
Eco-Energy Retrofit Program
The Federal Eco-Energy Retrofit Program allows for a $300 grant to consumers who replace their old wood burning stove with a modern EPA-certified
one. In addition, this grant is matched by certain provincial governments. HPBAC had worked to get wood burning stoves included in this program and
has worked during 2007 so as to be represented with even more products in future revisions. Through ECO, press releases have been sent out promoting
the program and through the Association’s newsletter and its news bulletins, HPBAC has worked to keep its members up to date on these developments.
Wood Burning Public Relations
In August of 2007 a press release was issued on behalf of HPBAC by ECO (Environmental Communication Options). The press release was titled “Wood
Burning Stoves Included in Federal EcoEnergy Program”. Articles based on the press release appeared in a number of magazines and newspapers
across Canada including the Parry Sound North Star, The Sun Times, the on-line magazine Exchange and the getsmart listweb service. We have also
had enquiries from other media outlets who are planning articles.
COMMUNICATIONS
Members of the Committee
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Chair: John Vukanovich, Selkirk Canada
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Dominique Pagé, SBI
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Alan Murphy, Enviro
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Darren Olson, Dansons Group
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Staff: Laura Litchfield
The committee establishes and maintains a communication process to keep members well informed about industry and association news. The HPBAC
Communications Committee’s mission is to educate consumers and the trade about the benefits of our members’ hearth, patio and barbecue products.
Our commitment is to generate increased consumer understanding of the benefits and value these products bring to their lives in order to expand the
market as members build their respective brands and retailers sell them. This Committee also supports the Membership Committee by maximizing
awareness of HPBA & HPBAC member benefits/services. The committee meets the first Tuesday of each month at 3:00 pm by teleconference.
Voice Newsletter
HPBACANADA.ORG WEBSITE VISITS
The e-newsletter is published 5 to 6 times per year and includes
information on upcoming HPBAC events, association and industry news,
regular updates on government affairs and other issues affecting the
industry and much more. The committee worked to improve the
frequency and distribution of the Voice in 2007, publishing 5 issues.
Ideas Gallery
In 2007 the committee added an Ideas Gallery to the website with sample
products from any manufacturer who shared photos with us.
Logo/Link Exchange
The committee developed a Link Button for
members to add to their website. The button
was sent to manufacturers and distributors
and is available by request from HPBAC.
Goals for 2008
Website
The Communications Committee oversees the management of the HPBAC
website – www.hpbacanada.org and has been working toward a new look
and format for the site. Work on the new site will begin in the first quarter
of 2008. The committee also analyzes the monthly usage stats for the site
and makes recommendations on improvements, for example we added
several URL’s - hpbac.com, hpbacanada.com and hpbac.ca - to make the
site easier to find and optimize search engine results.
The committee has a number of objectives to complete in 2008 including:
■ Raising the profile of HPBAC with the media
■ Second Annual Beyond the Black Box Hearth Design Contest
■ Annual Report
■ New HPBAC website
■ Printing of some of HPBAC’s material in French
■ Ongoing publication of the Voice newsletter
■ Developing a plan to offer advertising space in the newsletter and
possibly on the website.
EXPO
C A N A D I A N S I N AT T E N D A N C E
1,299 Canadians attended EXPO in Reno, Nevada, including exhibitors.
71 registered for an Education Pass. therefore 5.5% of Canadians in attendance
took advantage of the excellent educational opportunities offered. In 2008, one of HPBAC’s goals will be to
improve this number by increasing awareness of the great programs that are available.
RECEPTION
Over 800 people attended the 2007 HPBAC Reception at EXPO. A special presentation was made to the Past
Presidents of HPBAC including Malcolm Fisher, Warren Middleton, Wayne Rourke, Ray Bonar, Pat Bourque,
John Vukanovich and Kim Rodgers and to Manager Tex McLeod. Tex was part of the association from its
inception and left us at the end of March after managing the association for over 12 years. New Manager Tony
Gottschalk was introduced at the Reception as was our new Floor Hockey Tournament. Sixteen teams
participated in the tournament and in the end SBI took home the gold medal, beating Napoleon in the final.
Government officials, including Chantal
Duhaime of Environment Canada, (wearing
sunglasses) were given a special after
hours tour of a number of booths at EXPO
this year.
The success of the HPBAC Reception would not be possible without the support of our sponsors many of
whom step up year after year to help us throw a great party with an open bar at no cost to those who attend:
THANKS AGAIN TO SPONSORS:
■ Enviro
■ Eucania Intl Blowers
■ Jøtul/Scan
■ Napoleon
■ Selkirk Canada
■ Simpson Dura-Vent
■ Concorde Distributing ■ The Foundry
ICC / RSF
Pacific Energy
■ Valor/Miles Industries
■ Northwest Stoves
FPI/Regency
SBI
■ Compact Appliances
■ Union Gas
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Over 800 people attended the HPBAC
reception.
FOCUS CANADA MEETING
On Thursday, March 15th HPBAC held our Focus Canada meeting at EXPO with 65 members joining our staff and board members for an early morning
meeting. Focus Canada is a meeting where members can share national perspectives on industry
issues and learn more about what the association is working on. Gas fireplace efficiency dominated
the meeting this year with presentations and discussion on the EnerGuide for Gas Fireplaces program
and the brand new EnerChoice certification mark for more efficient gas hearth appliances being
promoted in BC.
Education was another topic of discussion. Rick Vlahos of the HPB Education Foundation talked about
the new online training opportunities available for hearth courses such as Hearth 101 and Why Does
my Fireplace Smoke? These interactive, instructor-led programs are available on a continuing basis.
MEMBERSHIP
HPBAC MEMBERSHIP
HPBAC Membership has steadily increased since 2002 with a total
increase of 45%. Memberships reached a record total of 504 in 2007.
HPBAC is the largest of the 13 HPBA affiliates by a fair margin and has
one of the highest member retention rates at 91%. Membership
Retention has shown a steady improvement from 86.2% in 2002 to its
current excellent level. We have also seen a steady increase in the
number of new members.
In 2007 membership increased by 18% with increases of 28% in the
Independent/Service category, 18% in the Retailer category, 13% in
the Distributor category and 8% in Manufacturer’s Reps. Regionally,
the largest increase was in Ontario at 39% with significant increases
in the Prairies of 30% and the West of 19%. The Atlantic Chapter
experienced growth from 2002 through 2006 with an average annual
growth rate of 23.75%.
Over the course of the past six years we have worked to improve
member benefits adding an Insurance Program with Errors and
Omissions Liability coverage, a Financing Program for Retail members
and Mystery Shopping. We’ve also started an annual Beyond the Black
Box Hearth Design Contest with the objective of developing an Idea
Showcase of beautiful hearth designs for our members to display in
their showrooms. Work with regional Chapters continues to offer
training and education opportunities all across Canada.
2008 OBJECTIVES
In 2008 we plan to provide funding and help to each region to host
Education Days and regional meetings in June. We are also working to
improve some of our Affinity programs, including the Merchant
program currently offered through Global Payments. We will be looking
for more opportunities to save our members money and provide
member benefits.
HPBAC TOTAL MEMBERS 2002 - 2007
FINANCIAL
HPBAC’s financial results for 2007 were not final at the time of
publication but it would appear that we will see a modest profit of
approximately $900. The association continues to grow each year and is
in a sound financial position with reserves slightly in excess of 50% of
its annual operating expenses as is recommended by HPBA.
Most of HPBAC’s income is derived from membership and EXPO profit
sharing. We also receive income from education days and Mystery
Shopping registration but these are break-even projects. Certain
projects, such as education days and the EXPO Reception are
subsidized by sponsorship income from our distributor and
manufacturer members.
Expenses include revenue sharing with HPBAC Chapters, administrative
expenses and member services expenses.
■ Total 2007 Projected Revenue - $391,478
■ Total 2007 Projected Expenses - $390,579
In 2008 we have projected a modest increase in non-manufacturer
membership but have been conservative with our projections for EXPO
and manufacturer revenue due mainly to the high Canadian dollar and
the slowdown in the economy. We have also planned for an overall
decrease in administrative expenses of 5.5%.
HPBAC MEMBERSHIP GROWTH 2002 - 2007
WORKING WITH REGIONAL CHAPTERS
Each of the HPBAC Chapters faces challenges and HPBAC offers financial, administrative and other support wherever we can. The Chapters help
HPBAC to promote membership, member programs and relay important information about regional issues. Chapters are managed by regional boards
and staff.
C H A P T E R S TA F F
Atlantic Administrator
■ Ontario Administrator
■ Prairie Administrator
■ Western Administrator
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Norma Bourque
Laura Litchfield
Roger Leach
Zigi Gadomski
506-854-9332
705-788-2221
403-282-2033
604-941-4172
hpbacatl@nbnet.nb.ca
hpbac@bellnet.ca
roger.leach@shaw.ca
zigi@shaw.ca
Atlantic Chapter
The Atlantic Chapter publishes an excellent annual magazine called East Coast Home & Hearth. The project is funded
by selling advertising and is professionally written in consultation with industry members. It is distributed to members
and to subscribers of Saltscapes magazine in Atlantic Canada. In
addition to this annual project the Chapter offers an Education Day and
Annual Meeting in the spring and is heavily involved in local government
relations issues.
Ontario Chapter
The Ontario Chapter is administered by national HPBAC staff members.
In June of 2007 the chapter hosted a two day Summit in Huntsville
including over twenty education sessions, an indoor and outdoor
tradeshow, an outdoor room display and a Luau. The event was
attended by over 300 industry members. The Chapter also hosted a
Barbecue Education Day in Ottawa in January, developed and launched the Beyond the Black Box
Design Contest and ran a Burn it Smart program for Environment Canada.
Opening the Ontario Summit.
Prairie Chapter
Although the Prairie Chapter has grown, the participation of the members in local meetings has
decreased due mainly to the labour shortage in Alberta. A group of members did attend a meeting with
Tony Gottschalk in June where they agreed on the importance of keeping the Chapter going despite the
current level of activity. An Education Day and a regional meeting will be held in June of 2008.
Western Chapter
The Western Chapter was very busy in 2007 dealing with government
affairs issues, working on the launch of the new EnerChoice
certification mark, delivering Burn it Smart workshops, and planning a
province-wide 3-year woodstove changeout in BC. Also, a membership
directory was published in BC Homes magazine. Regional meetings are
held regularly and a new BC Government Affairs Committee has been
formed with Rebecca McKay, Alan Murphy, John Johnson, Rod Eide,
Lisa Martin and Tom Pugh, as well as staff member Zigi Gadomski. BC
is the hotbed of government regulation affecting the hearth industry.
All industry members should pay close attention to the issues in BC as
they will likely spread across the country in due time. For 2008, the
Chapter is working with Terasen Gas on an awareness campaign for
EnerChoice and continuing to work on the province-wide changeout.
Happy Hour at the Summit.
Quebec / APC
APC, with assistance from HPBA, ran a Woodstove Changeout in Quebec and changed out
Participants check out the infrared barbecue
approximately 700 stoves. Once again APC helped Quebec Hearth Dealers attend HPBExpo by
at the Barbecue Education Day in Ottawa.
coordinating shared travel arrangements and holding a dinner for members. The magazine Poeles &
Foyers was published in the Fall with TV ads running from August through October. APC’s annual
meeting was, as always, a fabulous day of golf and dinner, where they elected the 2008 Board of Directors. Technical Bulletins were produced
periodically throughout the year and APC represented the industry at Home Shows in Sherbrooke, Quebec City and Montreal.
LOOKING FORWARD
2007 was a year of change and expansion for your industry association. Changes in staff and programs, membership growth and developments
in government affairs made for a busy and rewarding year. We continued to work on improving our committee structure in order to make the
management of our various activities run more smoothly and involve more members in the planning and implementation of policies, projects
and programs.
Staff along with board and committee members have spent a great deal of time and effort in planning for the coming year and we look forward to an
exciting and equally successful 2008.
HPBAC ■ PO Box 5422 Huntsville, ON P1H 2K8
Tel: 705-788-2221 or 1-800-792-5284 ■ Fax: 705-788-0255
hpbac@bellnet.ca www.hpbacanada.org