May - June 2016 Edition - South Dakota Auto Dealers Association
Transcription
May - June 2016 Edition - South Dakota Auto Dealers Association
May - June 2016 Edition Weekly 1:00pm Fiat Chrysler Automobiles & Ford Factory Wednesday’s Biweekly Index 2..................... Dates To Remember 3..................... Chairman’s Messages 5..................... President’s Message 7..................... NADA Director’s Message 9..................... .Federated Insurance’s “Claim of the Month” - Could It Happen To You? 11................... Developments in the Division of Motor Vehicles 12-22.............. Annual SDADA Convention Highlights 23................... April New Vehicle Registration Numbers (Part One) 24................... Condolences 25................... April New Vehicle Registration Numbers (Part Two) 26................... Ford Dealer Starts Work on New Site 26................... Welcome New SDADA Members 27................... April Recreational Vehicle Registration Numbers 28................... May New Vehicle Registration Numbers (Part One) 29................... May New Vehicle Registration Numbers (Part Two) 30................... May Recreational Vehicle Registration Numbers 31................... Year to Date Vehicle Registration Numbers (Part One) 33................... Year to Date Vehicle Registration Numbers (Part Two) 34................... Year to Date Powersport Registration Numbers 38................... SDADA & SDADA Services Board of Directors List SDADA Report 1 • Annual Heavy Truck Dealer Meeting – 3:00 p.m. on Friday, September 9, 2016, Rushmore Plaza Holiday Inn, Rapid City. • Washington Conference - Washington, D.C. on Tuesday, September 20 and Wednesday, September 21, 2016. • Fall Board of Directors Meeting – 10:00 a.m. on Wednesday, November 2, 2016 at Cedar Shore Resort, Oacoma. • Annual Power Sport Dealer Meeting – 3:00 p.m. on Wednesday, November 2, 2016, Cedar Shore Resort, Oacoma, SD. • Annual RV Dealer Meeting (tentative) – 5:30 p.m. on Wednesday, November 2, 2016, at Cedar Shore Resort, Oacoma, SD. • Annual guided pheasant hunt is on Thursday, November 3, 2016 - leave Cedar Shore Resort, Oacoma, SD at 9:00 a.m. • West River Legislative Reception - Rushmore Plaza Holiday Inn, Rapid City Monday, December 5, 2016, at 5:30 to 7:00 p.m. (west river time). • East River Legislative Reception - Foley’s, 2507 South Shirley Avenue, Sioux Falls - Wednesday, December 7, 2016, at 5:30 to 7:00 p.m. (east river time). • SDADA Winter Board Reception with legislators - Ramkota River Centre, Pierre at 6:00 p.m. on Monday, January 23, 2017. • SDADA Winter Board of Directors Meeting - Ramkota River Centre, Pierre at 10:00 a.m. on Tuesday, January 24, 2017. 2 SDADA Report Staff Myron L. Rau, President mlrau@sdautodealer.com Pam Kolseth, Comptroller pam@sdautodealer.com Michelle Wells, Executive Assistant michelle@sdautodealer.com Jay Steensma, Print Shop Manager jay@sdautodealer.com Three years ago Myron asked me to take a turn chairing our South Dakota Auto Dealers Association. I was excited for the opportunity to become a part of this nearly 100 year old organizations history. At the same time, I had a bit of concern as to how badly I might screw it up. All of our members, whether they come from big cities or small towns, have a right to be well-represented. Last week at our Annual Convention in Pierre, I reflected that I didn’t think I had made much of a difference. Myron reminded me that sometimes no news is good news. On reflection, it should be noted that our NextGen group is off to a fine start! These new dealers will carry us through the 100th Anniversary of our association and well into our next 100 years! So, I say to you, our esteemed members of the South Dakota Automobile Dealers Association, thank YOU for a delightful 2015-2016. I look forward to our future together. Bruce Eide Patty Hinz, Office Assistant patty@sdautodealer.com GREETINGS FROM I-STATE TRUCK CENTER. The SDADA Report is the official publication of the South Dakota Automobile Dealers Association published monthly by: SDADA Services, Inc. 3801 S. Kiwanis Avenue PO Box 89008 Sioux Falls, SD 57109-9008 Phone: (605) 336-2616 Fax: (605) 334-1938 www.sdautodealer.com First off, I would like to thank Myron and the rest of the board for allowing me this opportunity to serve. I look forward to meeting each of you and learning more about your business, along with how the changing technologies have affected you. I know that on the heavy duty truck side, it is a never ending battle with training and warranty recovery. Employee shortages, especially when dealing with qualified technicians, is always a concern, along with employee retention. At I State Truck Center we have been putting extra emphasis on employee engagement meetings and trying to understand what is important to them. I would like to thank the SDADA staff for doing an excellent job organizing and planning the convention. They did an awesome job! I would like to extend a special thanks to all the vendors and speakers that took time out of their busy schedule to spend time with us. The progressive dinner was unbelievable! It was a great way to meet folks and see how their various locations operate. Until next Month, Annual Subscription Rate: $35.00 Doug (Dutch) Van Santen SDADA Report 3 Proactive Selling System 2016 South Dakota training calendar F&I Foundation Service Road to the Sale LocatIon Date LocatIon Date Sioux Falls, SD Rapid City, SD April 6th-7th December 7th-8th Sioux Falls, SD Deadwood, SD January 13th October 12th Our Proactive Selling System® is designed to drive high results with today’s buyers. Our past participants of this impactful two-day workshop experienced dramatic PVR changes. Your managers will learn ways to expedite their process and create an environment where customers will buy more from them. This half-day workshop is designed to help your managers improve their skills in the following areas - hiring, on-boarding and the training and development of your biggest asset - your human capital. Your managers will leave with new strategies they can implement to improve their team’s performance. Sales Skills Workshop This one day workshop is focused on helping sales people improve their sales process and increase closing ratio by lowering the natural sales resistance. Participants will learn effective ways to guide and help customers make a buying decision. LocatIon Date Sioux Falls, SD Deadwood, SD April 5th December 6th F&I advanced “Serving the needs of our dealerships and their customers through integrity, training and teamwork.” This workshop is designed to increase F&l manager’s skills level in the following areas- effective menu presentation, cash conversions, lease presentation, objection handling, forecasting and tracking (department and individual). Your managers will leave with a game plan to up their performance in those areas. LocatIon Date Sioux Falls, SD Deadwood, SD Deadwood, SD Sioux Falls, SD February 17th May 11th September 21st November 16th Many more training dates and locations available. Please see our website for more information. South Dakota Dealer Services Automotive Development Group, LLC South Dakota Dealer Services and its affiliates go beyond F&I products to offer income development and training, compliance assistance and hands on development both in and outside of the dealership. David Kelly Cell: 507.829.2638 Email: dkellysdds@gmail.com Lindsay Hach Cell: 605-645-8884 Email: lindseyhsdds@gmail.com Mark Ekhoff Automotive Development Group Cell: 612.360.9233 Email: mekhoff@adgtoday.com Strategic Marketing Partner of the South Dakota Auto Dealers Association to Register go to: 4 SDADA Report www.adgtoday.com President’s Message South Dakota Automobile Dealers Association OFFICERS: Chairman of the Board, Dutch VanSanten Vice Chairman, Jim Burgess Secretary/Treasurer, Shawn Chase Immediate Past Chairman, Bruce Eide NADA Director, Doug Knust SDADA PAC Chairman, Bruce Eide President, Myron Rau BOARD OF DIRECTORS: Tom Barber Trace Beck Steve Biegler Jim Burgess Shawn Chase Bruce Eide Matt Einspahr Cody Haiar Dan Healy Austen Iverson Doug Knust Steve Michelson Larry Palsma Scott Peterson Doug Sharp Keith Stobbs Dutch Van Santen Jenny Wegner PAST PRESIDENTS / CHAIRPERSONS: Trace Beck John Deniger John Ehret Bruce Eide Merlin Fauth Tom Graham John Hagemann David Hersrud Jim Jacobsen Dean Kjelden Dan Lamb Tom Mahan Mike McCormick Mark McKie Steve Paula Scott Peterson Kevin Randall John Roskos Marty Rypkema Don Schoenhard Steve Sewell Jim Wegner When you read my May/June column year after year, you probably get tired of reading about how great the convention was. If that is so, be prepared to be tired of it again! The 2016 SDADA Annual Convention that was recently held in Pierre was again a huge success. We had great seminars, great food and great entertainment. It was very nice to see so many dealers and vendors in attendance. I want to thank the Pierre Area dealers for their insights and involvement in planning the convention. On behalf of all attendees, I also want to thank the Pierre franchised auto dealers for opening their dealerships for a progressive visit that included some fantastic food and refreshments. Kudos also need to be given to the Convention Strategic Planning Committee that spent a great deal of time with a facilitator to determine what is the best way to schedule the annual convention and what speakers and entertainment will best draw and keep the crowd. We followed the plan developed by the committee and the result was a huge success. I personally want to thank Mr. Bruce Eide for his leadership during the past year that he served as Chairman of the Board. When I approached Bruce, as a Sioux Falls dealer, to consider accepting the position, I am not sure he had an idea what he would face during his year as Chairman (including a written column for every monthly publication of the SDADA Report). Great job Bruce; I appreciate your leadership and guidance for the past twelve months. Several things of note occurred at the annual convention: Bruce Eide passed the gavel to a very capable individual, Doug “Dutch” Van Santen, who will now serve as Chairman of the Board for the next year. Of note, I believe this is the first time in the history of the SDADA that a heavy truck dealer is serving as Chairman. Scott Peterson was chosen to receive the 2016 Chairman’s Award. Scott is a very deserving individual that has contributed a great deal to the SDADA and the SDADA Board of Directors. John Iverson was chosen to receive the 2016-2017 Franchised Dealer of the Year Award. John will now enter national competition in the Time Dealer of the Year competition that is held in conjunction with the NADA Convention. Congratulations John! Again, a very well deserved award to a great guy and an avid supporter of SDADA. Until next month . . . SDADA Report 5 Meet the new boss. Are you prepared if something were to happen to you? Is your successor? You deserve to transition your business to the next generation in the manner you deem best. A sound business succession plan can help protect your life’s work. Call your local marketing representative or visit federatedinsurance.com to learn more. Federated provides clients with access to services offered through wholly independent third parties. Neither Federated nor its employees provide legal advice. 16.15 Ed Date. 11/15 *Not licensed in the states of NH, NJ, and VT. © 2016 Federated Insurance NADA Director’s Message Do Americans know how lucky they really are? They have Uncle Sam to protect them from themselves. The Federal Trade Commission has proposed a survey of consumers regarding their experiences trading in, buying and financing vehicles at dealerships. The commission will conduct 40 interviews with consumers that are 90 minutes in length. In 2015, there were over 38 million used vehicle transactions and over 17 million new vehicle transactions in our country. The FTC will conduct 40 interviews and will then have a complete understanding of the automotive market in America! This survey is a repeat of the one the FTC conducted five years ago. That survey found no systemic problems with the auto-retailing sector. Processes have certainly gone to hell since that survey! I know I can be a bit cynical but perhaps we should survey health care patients, attorney clients, insurance company customers, mobile phone customers, etc. Is there no room for improvement in any of these transactions? Some would suggest that market forces and competition would be very good at improving and streamlining the processes. At some point, perhaps consumers must be responsible for their own choices. There are many options in the marketplace if them one A Peek Behind the CFPB Curtain: This "must see" video (http://goo.gl/Mcu0qe) takes a somewhat humorous look at the shenanigans going on with the CFPB in their attempt to regulate and punish those involved in auto finance lending. This is your government at work! Supreme Court Issues Pro-Dealer Opinion in Service Writer Overtime Case: The Supreme Court issued an opinion in Encino Motorcars v. Navarro, vacating a 2015 Ninth Circuit Court of Appeals decision that had held that dealership “service writers” are not covered by the federal “salesmen” exemption from overtime pay. In doing so, the Supreme Court expressly rejected a 2011 U.S. Department of Labor (DOL) interpretative regulation that service writers/advisors are not "salesmen" exempt from overtime. In particular, the Court faulted DOL for failing to give adequate weight to dealerships’ reliance interests during the rulemaking process, and for failing to provide a “reasoned explanation” for the abrupt change of policy. The Supreme Court’s decision requires the Ninth Circuit to reconsider its prior decision consistent with the language of the Fair Labor Standards Act (FLSA) without giving “controlling weight” to the DOL’s 2011 regulation. In March 2015, the federal Ninth Circuit Court of Appeals ruled that service writers are not exempt from overtime as “salesmen.” That decision was based on the Ninth Circuit’s conclusion that preamble language found in a 2011 DOL rulemaking constituted an interpretation of the FLSA entitled to legal deference. Together with the state dealer associations covered by the Ninth Circuit, NADA filed an amicus brief in support of a certiorari petition with the U.S. Supreme Court. The Supreme Court granted “cert” in January and heard oral argument in April. Former Solicitor-General Paul Clement expertly (and successfully) argued on behalf of the petitioner with NADA’s amicus brief being cited several times during the argument and in the Opinion itself. Overtime FAQ for Dealers: As I mentioned in this space last month, the U.S. Department of Labor (DOL) issued a rule that dramatically increases the salary and compensation levels that must be met in order for "white collar" dealership employees to be exempt from overtime. NADA has issued a new FAQ publication on the white collar rule's impacts on dealerships and their employees. OSHA Issues New Injury and Illness Electronic Reporting Mandate : Starting in 2017, certain dealerships must begin submitting employee workplace injury and illness records to the Occupational Safety and Health Administration (OSHA). All dealerships must maintain reasonable procedures by which employees can report work related injuries and illnesses promptly and accurately. The new reporting rule builds on existing mandates requiring dealerships with 10 or more employees to accurately record and post employee workplace injury and illness using OSHA Forms. In the future, these forms must be made available to OSHA and state labor inspectors upon request. Car dealerships with fewer than 250 employees at a single "establishment" are not required to submit forms to OSHA. As always, please contact me with any questions or concerns. Doug Knust SDADA Report 7 8 SDADA Report Federated Insurance’s Claim of the Month - Could It Happen To You? A dealership gave a loaner vehicle to a customer while the customer's personal vehicle was being serviced. While driving three friends home from a party, the customer rolled the vehicle. Two passengers died, a third was injured. The deceased passengers' estates and the injured passenger made valid injury claims against the dealership, because the driver was a permissive user of the loaner vehicle. A loaner agreement was signed, but insurance was not checked. The customer had no insurance. CLAIM AMOUNT: $4.25 million What policies are in place to help prevent this from happening at your dealership? Do you know who's driving your vehicles? Federated recommends several best practices to help protect your business and manage risks; for example, • Obtain copies of the customer's valid driver's license and proof of insurance. • Require the customer to provide proof of liability and physical damage coverage. • Examine license and insurance to verify the information matches and neither has expired. These are just a few loss control recommendations you can use to help protect your dealership. To learn more, contact your local Federated Mutual Insurance Company representative and request a copy of our "Keys to Success" risk management brochure. Federated is recommended by 19 state and national auto dealer associations just like yours for customized insurance programs and value-added risk management services, such as Federated's Shield Network®, the Risk Management Resource Center, and the Federated Employment Practices Network®. To discover how Federated can help you create or ramp up your own risk management program, or to find your local representative, click here. Federated Mutual Insurance Company • Federated Service Insurance Company* • Federated Life Insurance Company Owatonna, Minnesota 55060 • Phone: (507) 455-5200 • www.federatedinsurance.com 'Not licensed in the states ofNH, NJ, and VT. This article is for general information regarding risk prevention only and is not legal advice. The claim illustration is only a basis for discussion and an example of one possible scenario. Coverage for actual claims will be determined solely by your individual policy terms and facts of the claim. The recommendations presented are not guaranteed to reduce or eliminate any risk of loss. Qualified counsel should be sought regarding questions specific to your circumstances. © 2016 Federated Mutual Insurance Company. www.federatedinsurance.com SDADA Report 9 Check Out Our Great Prices on Business Cards! 1,000 Call the SDADA Office at 605-336-2616 If you have an article that you would like to include in the SDADA monthly newsletter, please contact Michelle Wells at the SDADA office for consideration. (605) 336-2616 10 SDADA Report FULL COLOR BUSINESS CARDS 35 $ *MEMBER PRICE *Prices are for 1-sided full color cards printed on standard 14 pt. gloss cover. Developments in the Division of Motor Vehicles There have been changes of key leadership within the Division of Motor Vehicles and most recently many changes within the Dealer Licensing Program. Division goals and priorities have also been established, such as, providing better customer service to all stakeholders, maintaining a title turnaround time of 14 calendar days or less, enhanced communication efforts, and improved and better utilization of technology. Specifically, in the Dealer Licensing Program we are working on the communication efforts by establishing a Listserv email group of all licensed dealers so we can communicate directly and instantly with dealers. We are also establishing a Dealer Advisory Group to contribute to brainstorming ideas and providing advice on legislative matters. We have revised our dealer agent territories to provide better support and coverage to our dealers throughout the State. Staff is working on updating our manuals and educational materials, in addition to, documenting procedures and checklists for consistent actions when assisting dealers. New dealer setup training is being implemented along with the revision of forms, documents and website information. We are very excited about all of the enhancements to the Division of Motor Vehicles. A major contributor to those enhancements is the leadership team put in place. Director, Division of Motor Vehicles – Lisa Weyer Weyer is the newly appointed Director of the Motor Vehicle Division for the South Dakota Department of Revenue. Prior to becoming the Director in February of 2016, she served as the Deputy Director, joining the Division in 2014 upon relocating to the Pierre area. She holds a Bachelor’s degree in Business Administration/Management from Black Hills State University. As a native of Sturgis, she spent most of her professional career involved in local government and the tourism industry in positions such as Deputy Finance Officer for the City of Sturgis, the Director of the Sturgis Motorcycle Rally and the Executive Director of the Sturgis Area Chamber of Commerce. All of these professions developed a dedication and commitment to public service. Deputy Director, Division of Motor Vehicles – Monica Weischedel Weischedel is the newly appointed Deputy Director for the Motor Vehicle Division. Weischedel has been with the Division for 34 years, serving in many capacities where she gained an invaluable foundation of knowledge and experience which made her an excellent choice for the Deputy position. Weischedel has a personal connection to the Dealer Licensing Program with her ten years as a Dealer Inspector from 1998 to 2008. Supervisor, Dealer Licensing Program – Lori Colberg Colberg was promoted to the supervisor position in late May. Many of you may already know her as she grew up in the dealer industry. With 23 years of experience she has a solid foundation and understanding of the motor vehicle laws and regulations. She will serve from the Watertown Department of Revenue office while still maintaining a small territory herself in the middle eastern side of the State. Ron Rysavy remains our Dealer Agent for the southeast corner of the State and Pilo Pena is the Dealer Agent for the western half of the State. Lori Langdeaux, currently the Program Assistant, has been promoted to the Dealer Agent position in Pierre to cover the midsouthern territory. We have created a new Dealer Agent position in Aberdeen covering the northeastern corner of the State. The following is the contact information for all of our Dealer Agents. Please feel free to contact them if you have any questions or concerns. We look forward to working with all of you! Lori Colberg Ron Rysavy Pilo Pena Lori Langdeaux WatertownSioux FallsRapid CityPierre 605-882-8192 605-367-5814 605-394-3394 605-773-4416 SDADA Report 11 Convention Highlights: Progressive Dinner: Stop One WEGNER AUTO COMPANY Progressive Dinner: Stop Two GATEWAY FORD LINCOLN TOYOTA 12 SDADA Report Progressive Dinner: Stop Three LAMB AUTO SALES Progressive Dinner: Stop Four BECK MOTORS SDADA Report 13 They had a great time on the guided fishing event! A special thank you to Lynn Beck for lining up a tour of the Oahe Dam. They visited parts of the damn that are not normally open to the public. Taking pictures was not allowed. Several attendees participated in the Wine Walk & Luncheon. They started off the day with wine tasting at the Alley Exchange followed by local shopping. All SDADA members who donate $250 or more annually to the SDADA Political Action Committee (PAC) are invited to attend the Governor’s Club Reception. The time frame for donations runs from the start of last years convention to just prior to the start of this years convention. Call the SDADA office to make your PAC donation. 14 SDADA Report 2016 SDADA Convention Vendors: Pride of the Show Winner: Ken Wilson and Kyle Fischer of Luverne Truck Equipment proudly hold the Pride of the Show Award at the 2016 SDADA Convention. Thanks for your commitment to the event! to each of these firms for providing an exhibit which adds to the overall success of the 98th Annual SDADA Convention. Ally Financial, Sioux Falls Automotive Development Group, Bloomington, MN AutoTrader.com, Oakbrook Terrace, IL Avitus Group, Sioux Falls Carbase.com, Sioux Falls Central States of Omaha, Omaha, NE Dealertrack Technologies, Lake Success, NY Department of Motor Vehicles, Pierre DSI, Inc., Tea Federated Insurance, Owatonna, MN JM&A Group, Minneapolis, MN Luverne Truck Equipment, Brandon Manheim Auction, Maple Grove, MN North Central Truck Accessories, St. Joseph, MN RAS Company / Dakota Truck Undewriters, Sioux Falls SDADA Services vAuto, Oakbrook Terrace, IL Vin Solutions, Mission, KS SDADA Report 15 2016 Chairmans Award Winner: Scott Peterson Chairman’s Award given using a cell phone and a microphone... Jon took first place and will be competing in the National High School Rodeo in calf roping. At the Chairman’s Banquet, SDADA Chairman Bruce Eide honored Scott Peterson, of Belle Fourche with the 2016 Chairman’s Award. Scott and Susan Peterson were unable to attend this years convention as they were at the South Dakota State High School Rodeo where their son Jon was competing. Bruce put a cell phone on speaker and held the microphone up to it in order for the convention attendees to be able to hear their conversation. Scott was very surprised and honored to receive this award. Scott has been an avid supporter of the SDADA. He is an amazing man with a long list of accomplishments. It’s because of Scott’s character as a man and his integrity as a South Dakota franchised auto dealer that he was selected for this award. Scott and Susan will celebrate 28 years of marriage in July. They have two children. Jon is 18 and Jayme is 14. Scott is a member of several groups: SDADA, St. James Lutheran Church – Belle Fourche, SD Stock Growers Association, NADA, SD Retail Association, Belle Fourche Chamber of Commerce and the Sturgis Chamber of Commerce. He served on multiple boards and committees: SDADA, Belle Fourche Area Community Center, Belle Fourche Economic Development, Purple Pride, Dakota Territory Buffalo Association and the National Buffalo Association. He has been given numerous awards: Ford President’s Award and One Ford Elite Award (several times), Chryslers Elite Dealer Award (several times), 2015 Sturgis Retail Business of the Year, 2014 SD Retailers Distinguished Service Award, 2014 Black Hills Community Economic Development Small Business of the Year, 2013-2014 SDADA Chairman of the Board, 2010 Belle Fourche Ag Business Persons of the Year and 2010 Belle Fourche Chamber Employer of the Year. His hobbies include activities with the kids (rodeo, soccer, basketball, track, 4H), driving cars fast, riding horse, hunting and an occasional half marathon. He enjoys being a rancher and farmer with buffalo, cattle and hay ground. He is thrilled to be celebrating 25 years at the new car store in Belle Fourche Sept 1 2016. Congratulations! PAST WINNERS OF THE SDADA CHAIRMAN’S AWARD: 2006 2007 2008 2009 2010 16 Henry Billion Jerry Prostrollo Milo Rypkema Jim Lust Families of SDADA members SDADA Report 2011 2012 2013 2014 2015 Steve Biegler Bob Beadle David Hersrud Don Burns Luverne Truck Equipment JOHN IVERSON NAMED 2016 SOUTH DAKOTA FRANCHISED DEALER OF THE YEAR THIS YEAR’S FRANCHISED DEALER OF THE YEAR IS A THIRD GENERATION DEALER WHOSE SON IS FOLLOWING IN HIS FOOTSTEPS BECOMING THE FOURTH. IN 1948, HIS GRANDFATHER MEL IVERSON JOINED CLIFF LOON, CLIFF LOON MOTOR CO. IN MITCHELL, SOUTH DAKOTA AND IVERSON AND LOON MOTORS INC. WAS BORN. IN 1950, MEL AND HIS SON MERVIN BOUGHT CLIFF’S INTEREST AND THE DEALERSHIP BECAME IVERSON MOTORS. JOHN’S FATHER MERVIN IVERSON AND HAROLD MAX TOOK OVER THE DEALERSHIP IN 1954 AND THE NAME CHANGED TO IVERSON-MAX MOTORS. MERVIN AND HAROLD STARTED WITH JUST 10 TO 15 NEW AND USED VEHICLES. THEY PURCHASED THE GRAHAM AUTOMOBILE COMPANY AND ACQUIRED THE DESOTO AND PLYMOUTH FRANCHISES. ON MARCH 11TH, 1957 IVERSON-MAX MOTORS SUFFERED A $70,000 LOSS AFTER A FIRE DESTROYED THE DEALERSHIP’S REPAIR AND BODY SHOP. BY JULY OF 1957 THEY HAD REBUILT A NEW 50X100-FOOT FIRE PROOF SHOP. IVERON-MAX MOTORS BECAME AN IMPERIAL DEALER IN 1961 AND IN 1964 THEY ADDED THE CHRYSLER FRANCHISE TO THE DEALERSHIP. BY 1976 IVERSON-MAX MOTORS HAD EARNED 15 “DISTINGUISHED DEALER AWARDS”. JOHN IVERSON STARTED HIS CAREER IN THE AUTOMOTIVE FIELD IN 1971, WASHING CARS FOR 50 CENTS AN HOUR AFTER SCHOOL AND ON WEEKENDS WHEN HE WAS JUST 13 YEARS OLD. BY 1973 HE HAD WORKED HIS WAY INTO EXHAUST REPAIRS AFTER HOURS BEFORE GRADUATING FROM HIGH SCHOOL. IN 1979, JOHN CAME ON BOARD TO HELP HIS FATHER RUN THE DEALERSHIP AND IN 1996 HE BECAME PRESIDENT. WITH HARD WORK AND DEDICATION IVERSON’S HAS GROWN OVER THE PAST 60 PLUS YEARS. IN 1996,THEY BUILT A NEW BUILDING ON SOUTH BURR STREET AND THE DEALERSHIP MOVED TO ITS CURRENT LOCATION. ALONG WITH THE NEW BUILDING THE DEALERSHIP CHANGED ITS NAME TO IVERSON CHRYSLER CENTER. IN 2000 AND 2010 NEW ADDITIONS WERE ADDED TO THE DEALERSHIP. IN 2012, JOHN FURTHER EXPANDED IVERSON CHRYSLER CENTER TO INCLUDE 2 SALES OFFICES AND 3 BODY/SERVICE/ACCESSORY SHOPS. IN 2014, HE PURCHASED SIBLEY MOTORS IN HURON. IVERSON HURON HAS EXPANDED ITS INVENTORY FROM 60-70 VEHICLES TO NEARLY 250. THAT SAME YEAR JOHN PURCHASED 7 ACRES IN HURON FOR A FUTURE FRANCHISE LOCATION. RECENTLY HE PURCHASED A STATE-OF-THE-ART 360 DEGREE PHOTO BOOTH. THE IVERSON FAMILY DEALERSHIPS INCLUDES 7 ROOFTOPS BETWEEN MITCHELL AND HURON. IVERSON’S HAS RECEIVED MANY AWARDS INCLUDING: 1992 – CHRYSLER CORPORATION’S MOST PRESTIGIOUS “AWARD FOR EXCELLENCE” FOR OUTSTANDING ACHIEVEMENT IN THE AREAS OF SALES PERFORMANCE, CUSTOMER SERVICE, ADMINISTRATION, FACILITIES AND COMMUNITY RELATIONS. 1996 & 1998 – CHRYSLER CORPORATION’S FIVE STAR AWARD 2000 – LARGEST VOLUME INCREASE OF FEATHERLITE TRAILERS AS WELL AS THE TOP 10 DEALER AWARD FOR 15 YEARS RUNNING. (CONTINUED ON PAGE 18) SDADA Report 17 SOUTH DAKOTA FRANCHISED DEALER OF THE YEAR CONTINUED... 2004 – RECOGNITION OF 50 YEARS IN THE CHRYSLER CORPORATION 2011 – PENTASTAR CLUB 2011 – CHRYSLER GROUP ELITE SALES – FOR A 69% INCREASE IN NEW CAR SALES. THE “LARGEST YEAR-OVER-YEAR GAIN FOR A CHRYSLER GROUP DEALERSHIP IN SOUTH DAKOTA.” 2016 – THE SOUTH DAKOTA BARREL RACING ASSOCIATION’S “GOLD BUCKLE AWARD” IVERSON’S HAS A LONG HISTORY OF SERVICE TO THEIR COMMUNITY, SUPPORTING LOCAL, STATE AND NATIONAL ORGANIZATIONS, AS WELL AS ECONOMIC DEVELOPMENT. LAST YEAR, IVERSON’S DONATED A RAM 1500 CREW EXPRESS AND FEATHERLITE STOCK COMBO TRAILER FOR A RAFFLE TO BENEFIT THE FUTURE SOUTH DAKOTA STATE FAIR NORDBY EXHIBIT HALL. JOHN HAS SERVED ON NUMEROUS BOARDS AND COMMITTEES IN HIS COMMUNITY. HE HAS BEEN AN ACTIVE MEMBER OF THE SOUTH DAKOTA AUTO DEALERS ASSOCIATION SERVING ON THE BOARD OF DIRECTORS SINCE 2011. AS A TEEN, JOHN BUILT AND ASSEMBLED FROM SCRATCH A 1970 PLYMOUTH DUSTER - 340. OFTEN TAKING HOME THE GRAND PRIZE AT THE THUNDER VALLEY DRAGWAYS IN MARION WITH “MEAN MARY-JEAN”. NAMED AFTER THE ICONIC CHRYSLER POSTER GIRL OFTEN SPORTING FOOTBALL JERSEYS AND HOT DENIM JEANS TO MARKET THE PERFORMANCE OF PLYMOUTH DUSTERS AND ROAD RUNNERS IN THE MUSCLE ERA. JOHN IS AN AVID MOPAR COLLECTOR WITH A LOVE OF RARE CARS. WHEN HE WANTED TO EXTEND HIS COLLECTION WITH ANOTHER ONE OF A KIND HE CAME UP WITH AND PRODUCED THE WORLD’S FIRST CONVERTIBLE HELLCAT. THE MOTOR IS AUTOGRAPHED BY RALPH GILLES, FORMER PRESIDENT AND CEO OF THE SRT BRAND AND CURRENT HEAD OF DESIGN AT FCA GLOBAL. JOHN IS CURRENTLY WORKING ON THE 6TH RESTORATION OF HIS COLLECTION. JOHN HAS TWO SONS, JOHN AND AUSTEN. HIS SON JOHN AND WIFE RACHEL HAVE TWO CHILDREN OLIVER (3) AND SAWYER (10 MONTHS). PAST WINNERS OF SDADA’S FRANCHISED DEALER OF THE YEAR AWARD: 1968 George Fillbach, Faulkton 1969 Irwin Dybdahl, Brookings 1970 Duke Tufty, Sioux Falls 1971 Grant Amundson, Watertown 1972 Chris Hogan, Rapid City 1973 Rich Hodgson, Aberdeen 1974 Homer Harding, Pierre 1975 Hy Hurwitz, Sioux Falls 1976 Les Triggs, Rapid City 1977 Don Jacobsen, Sturgis 1978 Milo Rypkema, Rapid City 1979 Leon Miller, Winner 1980 Howard Johnson, Aberdeen 1981 William Edwards, Aberdeen 1982 Jerry Prostrollo, Madison 1983 Morry Hersrud, Sturgis 1984 Louis Wudel, Yankton 18 SDADA Report 1985 Julius Kirschenmann, Aberdeen 1986 Eddie Reiss, Mobridge 1987 Mark Mollers, Rapid City 1988 Jack Stewart, Vermillion 1989 Bob Beadle, Bowdle 1990 Don Bradley, Redfield 1991 Hank Wegner, Pierre 1992 Bill Willrodt, Chamberlain 1993 John Ehret, Yankton 1994 Bob Hayes, Watertown 1995 James Lust, Aberdeen 1996 Gary Chase, Onida 1997 Ron Einspahr, Brookings 1998 Jim Jacobsen, Sturgis 1999 Kevin Randall, Rapid City 2000 Richard Bair, Martin 2001 Loren Eggebraaten, Sioux Falls 2002 Don Burns, Philip 2003 Mike McCormick, Salem 2004 James Robinson, Yankton 2005 Harley Hansen, Redfield 2006 Tom Mahan, Groton 2007 Pat Prostrollo, Madison 2008 Chuck Stewart, Yankton 2009 John Deniger, Huron 2010 Jim Wegner, Pierre 2011 Mark McKie, Rapid City 2012 Marty Rypkema, Rapid City 2013 Dan Lamb, Onida 2014 David Hersrud, Sturgis 2015 Jenny Wegner, Pierre Passing of the Gavel Incoming SDADA Chairman Doug “Dutch” VanSanten, I State Truck Center, Sioux Falls, thanks outgoing Chairman Bruce Eide, Vern Eide Motorcars, Sioux Falls, for his service on the SDADA Executive Committee. Bruce will continue his service on the Executive Committee as the SDADA Political Action Committee (SDADA PAC) Chairman. Thanks Bruce! Dutch is the first heavy duty truck dealer member to serve on the SDADA Executive Committee. We welcome him and look forward to his leadership. DMV Director Lisa Weyer speaks at luncheon DMV Director Lisa Weyer talked to the group about the DMV program and introduced her staff to the attendees. It’s nice to see that we have a great connection with Director Weyer. She has done great things in her short time serving as the Director! This years convention gave attendees a chance to connect or re-connect with friends. There were more conversations had during this convention than any other in recent history. It was encouraging to see how many of the NextGen dealers attended. They are the future of SDADA!!! If you have a next gen representative in your dealership, get them involved. The second annual NexGen Dealer Summit is coming up July 21-22, 2016, at the Cedar Shore Resort, in Oacoma, SD. Call the SDADA office for more information. SDADA Report 19 20 SDADA Report Annual Meetings of SDADA and SDADA Services The annual meetings of SDADA and SDADA Services has held by Myron on Friday morning. Dealership Management Consultants with NADA 20 Group Presents to SDADA The attendees were very happy with the information they took away from Butch Hollister’s presentations! Session One: NADA 20 Group Best Practices and Session Two: Forecasting 100% Absorption Butch Hollister is a dealership management consultant with the NADA - ATD 20 Group Program. He began his career in the automobile business in 1969, working his way through the various profit centers before becoming a “third generation” dealer. Those who attended his seminar were ranting and raving about the information they obtained. Thanks Butch for a great morning! Business Session by We thank Teri Egan of Autotrader for her presentation on Digital Marketing Best Practices. The sessions held this year were well attended. The dealers were very pleased with the seminars they were offered. Thank you to all who participated. SDADA Report 21 Thank You To the 2016 SDADA Convention Sponsors: Diamond Sponsors: Central States of Omaha, Omaha, NE Federated Insurance, Owatonna, MN Gold Sponsors: Automotive Development Group, Bloomington, MN CDK Global, Hoffman Estates, IL Reynolds + Reynolds, Dayton, OH TrueCar, Santa Monica, CA Zurich, Sioux Falls Silver Sponsors: Ally Financial, Sioux Falls AutoTrader.com, Oakbrook Terrace, IL DAKOTACARE - Boen & Associates, Sioux Falls Wollman Insurance Agency, Sioux Falls Dealertrack Technologies, Lake Success, NY First Interstate Bank, Sioux Falls Manheim Minneapolis Auto Auction, Maple Grove, MN Manheim Northstar Auto Auction, Shakopee, MN RAS Company / Dakota Truck Underwriters, Sioux Falls Results Radio, Town Square Media, Sioux Falls Sentry Insurance, Pierre vAuto, Oakbrook Terrace, IL Vern Eide Motorcars, Sioux Falls Vin Solutions, Mission, KS Bronze Sponsors: American Fidelity Assurance Company, Oklahoma City, OK Carbase.com, Sioux Falls Dakota Radio Group, Pierre Delta Dental of SD, Pierre Farm Forum - The Green Sheet, Aberdeen First National Bank, Pierre Gateway Ford Lincoln Toyota, Pierre I State Truck Center, Sioux Falls Luverne Truck Equipment, Brandon Prostrollo Motor Sales, Huron Wells Fargo Bank, Sioux Falls Other Sponsors: American Bank & Trust, Wessington Springs BMO Harris Bank, Buffalo Grove, IL Bank West, Pierre Black Hills Auto Auction, Rapid City Capital Journal, Pierre CNA Surety, Sioux Falls Dady & Gardner, P.A., Minneapolis, MN Dakota Plains Federal Credit Union, Pierre Dakota Prairie Bank, Fort Pierre Dougherty & Dougherty, Sioux Falls Eide Bailly, Sioux Falls Greenfield Rotert Law, P.C., Sioux Falls Option One, DeSmet POET, Inc., Sioux Falls Stulken, Petersen, Lingle, Walti & Jones, LLP, Pierre Sunrise Bank, Onida 22 SDADA Report NEW VEHICLE REGISTRATIONS - APRIL 2016 As provided by the South Dakota Division of Motor Vehicles Page 1 of 2 Continued on page 25 NOTE: New vehicle registrations are provided by South Dakota Division of Motor Vehicles. All new vehicles registered under the Prorate (IRP) program are indicated as a Hughes County resident. Figures reflect where the vehicle is titled, and not the county where the vehicle was purchased. SDADA has no responsibility for authenticity of registration figures. SDADA Report 23 Barry Burgess December 5, 1921 to May 11, 2016 It is with a heavy heart that we pass on the news of the death of Barry Burgess, at the age of 94. He was the father of Jim Burgess, Black Hills Harley-Davidson, Rapid City, SD Barry was a World War II veteran. He flew 49 missions as a bombardier on the B-24. He was awarded a Purple Heart and the Silver Star for his heroic efforts. He was an avid lover of cars and meticulously restored numerous antique automotible to concours condition. Keep the Burgess family in your prayers as they mourn their loss. Janetta Deniger July 18, 1919 to June 24, 2016 We are saddened to inform you of the death of Janetta Deniger, at the age of 96. Janetta was the mother of John Deniger, Prostrollo Motor Sales, in Huron, SD. We pray that the Deniger family can hang on to the wonderful memories of Mrs. Deniger as they mourn their loss. Memorial contributions can be made to the SDADA Education Trust Fund through the SDADA office in honor of those lost. 24 SDADA Report NEW VEHICLE REGISTRATIONS - APRIL 2016 As provided by the South Dakota Division of Motor Vehicles Page 2 of 2 NOTE: New vehicle registrations are provided by South Dakota Division of Motor Vehicles. All new vehicles registered under the Prorate (IRP) program are indicated as a Hughes County resident. Figures reflect where the vehicle is titled, and not the county where the vehicle was purchased. SDADA has no responsibility for authenticity of registration figures. SDADA Reprt 25 Ford dealer starts work on new site - West 26th lot to hold 1,000 vehicles REPRINTED FROM SIOUX FALLS BUSINESS JOURNAL - written by JODI SCHWAN Sioux Falls Ford Lincoln is starting construction at its new location. Randy Nehring, whose family owns the business, bought the 15acre parcel on West 26th Street near Lowe's in 2013. "We're excited about it," he said. "We intend to stay in Sioux Falls forever." The Ford dealership opened at its current location along West 41st Street in 1972. The Empire Mall later was built next to it. Nehring purchased the dealership in 1995 when it was BenHur Ford, but the former owners retained the property. Nehring's lease expires at the end of 2017. Needing more space, he went looking for land several years ago. "I wouldn't have been able to rebuild at that location because of size," he said. "It's not large enough to support the volume for a market the size of Sioux Falls." The new location will include a 90,000 square foot dealership building – twice the size of the current one – with Ford's newest dealership design. "It will have new features like a much expanded express maintenance facility, so people won't have to wait in line, and the whole 15 acres will be dedicated to a Ford Lincoln store," Nehring said. "We don't have any intentions to have the out lots be developed." He estimates there will be space to park up to 1,000 vehicles. "It's extremely easily accessible by anybody in the community. We've learned if people can get on a busy freeway and get off an exit and get right to where they go easily, they will come from anywhere," Nehring said. "Everything is protected by lights, so they don't have a traffic issue, and it will be really good." A groundbreaking is scheduled for June 9. Construction is scheduled to take one year. When the dealership moves, it also plans to relocate its body shop to a different location. A 40,000 square foot Abra Auto Body & Glass will be built on 4.5 acres adjacent to Luxury Auto Mall, which the Nehring family also owns. That project, as well as any redevelopment on the site next to The Empire Mall, can't start until the property is cleared from existing floodplain restrictions. That's scheduled to happen by the end of the summer. The owners of that site haven't announced plans for it, but it is expected to remain as commercial property. WELCOME NEWEST SDADA MEMBERS: Ally FinancialNoteboom RV LLCTri-State Ag Tom Fritz, Sr. Account Executive Mary & Greg Noteboom Jeff Sherard, Owner 7216 W. Harvard Drive 2509 S Perdue Avenue 27465 452nd Avenue Sioux Falls, SD 57106 Sioux Falls, SD 57106 Parker, SD 57053 Phone: 605-359-7008Phone: 605-743-4114Phone: 605-496-4287 thomas.fritz@@ally.comFax: 605-274-1047jwsherard@gmail.com Services: Floorplanning / Retail Leasing noteboomrv@gmail.com Member Type: Non-Franchised Dealer Smart Auction / Service Contracts / www.noteboomrv.com D# 1674 Real Estate / Working Capital / Equip. Loans Member Type: Non-Franchised Dealer D#1925 26 SDADA Report RECREATIONAL VEHICLE REGISTRATIONS - APRIL 2016 As provided by the South Dakota Division of Motor Vehicles NOTE: New vehicle registrations are provided by South Dakota Division of Motor Vehicles. All new vehicles registered under the Prorate (IRP) program are indicated as a Hughes County resident. Figures reflect where the vehicle is titled, and not the county where the vehicle was purchased. SDADA has no responsibility for authenticity of registration figures. SDADA Report 27 NEW VEHICLE REGISTRATIONS - MAY 2016 As provided by the South Dakota Division of Motor Vehicles Page 1 of 2 Continued on page 29 NOTE: New vehicle registrations are provided by South Dakota Division of Motor Vehicles. All new vehicles registered under the Prorate (IRP) program are indicated as a Hughes County resident. Figures reflect where the vehicle is titled, and not the county where the vehicle was purchased. SDADA has no responsibility for authenticity of registration figures. 28 SDADA Report NEW VEHICLE REGISTRATIONS - MAY 2016 As provided by the South Dakota Division of Motor Vehicles Page 2 of 2 NOTE: New vehicle registrations are provided by South Dakota Division of Motor Vehicles. All new vehicles registered under the Prorate (IRP) program are indicated as a Hughes County resident. Figures reflect where the vehicle is titled, and not the county where the vehicle was purchased. SDADA has no responsibility for authenticity of registration figures. SDADA Report 29 RECREATIONAL VEHICLE REGISTRATIONS - MAY 2016 As provided by the South Dakota Division of Motor Vehicles NOTE: New vehicle registrations are provided by South Dakota Division of Motor Vehicles. All new vehicles registered under the Prorate (IRP) program are indicated as a Hughes County resident. Figures reflect where the vehicle is titled, and not the county where the vehicle was purchased. SDADA has no responsibility for authenticity of registration figures. 30 SDADA Report YEAR TO DATE NEW VEHICLE REGISTRATIONS (1/16 - 5/16) As provided by the South Dakota Division of Motor Vehicles 1 OF 2 Continued on page 33 NOTE: New vehicle registrations are provided by South Dakota Division of Motor Vehicles. All new vehicles registered under the Prorate (IRP) program are indicated as a Hughes County resident. Figures reflect where the vehicle is titled, and not the county where the vehicle was purchased. SDADA has no responsibility for authenticity of registration figures. SDADA Report 31 Thermal Kiss Decals 32 SDADA Report YEAR TO DATE NEW VEHICLE REGISTRATIONS (1/16 - 5/16) As provided by the South Dakota Division of Motor Vehicles 2 OF 2 NOTE: New vehicle registrations are provided by South Dakota Division of Motor Vehicles. All new vehicles registered under the Prorate (IRP) program are indicated as a Hughes County resident. Figures reflect where the vehicle is titled, and not the county where the vehicle was purchased. SDADA has no responsibility for authenticity of registration figures. SDADA Report 33 YEAR TO DATE RECREATIONAL VEHICLE REGISTRATIONS (1/16 - 5/16) As provided by the South Dakota Division of Motor Vehicles NOTE: New vehicle registrations are provided by South Dakota Division of Motor Vehicles. All new vehicles registered under the Prorate (IRP) program are indicated as a Hughes County resident. Figures reflect where the vehicle is titled, and not the county where the vehicle was purchased. SDADA has no responsibility for authenticity of registration figures. 34 SDADA Report HOW DO YOU HIGHLIGHT CARS ON YOUR LOT? Eyebrow Slogan Signs Available: Oval Model Year Signs Available: Mirror Hang Tag Options Available: • • • • • • • • Smile Slogan Signs Available: Hold/Sold Red Tag Sale As Advertised Clearance Financing Available Like New List/Discount/Sale No Hassle Price • • • • • • • • Per Month Rebate Reduced Sale Was/Now Special Blank Border Only “IF YOU DON’T KNOW WHERE YOU’RE GOING, YOU WILL WIND UP SOMEWHERE ELSE.” Yogi Berra CENSTAT LIFE ASSURANCE COMPANY SDADA’s credit life and disability insurance company. • Profit for the Dealership • Finance & Insurance Seminars • Higher Limits CALL TODAY! John Benson 800-826-6587 or SDADA Staff 605-336-2616 Administered by: Central States Health & Life Co. of Omaha 1212 N. 96th Street • Omaha, NE 68114 www.cso.com 3801 S Kiwanis Avenue PO Box 89008 Sioux Falls, SD 57109-9008 DISTRICT # NAME DEALERSHIP EMAIL ADDRESS PHONE TERM EXPIRES One Larry Palsma Country Ford tfm@byelectric.com 605-589-3362 2016 Two Doug Knust Harry K Chevrolet dougk@harryk.com 605-234-6064 2017 Three Bruce Eide Vern Eide Motorcars bruceide2001@yahoo.com 605-373-8111 2017 Four Austen Iverson Iverson Chrysler Center austen@iversonchrysler.com 605-996-5683 2018 Five Matt Einspahr Einspahr Auto Plaza, Inc. matte@einspahr.com 605-692-6106 2018 Six Tom Barber Pierson Ford tbarber@piersonford.com 605-225-3720 2015 Seven Doug Sharp Sharp Automotive steamboating2010@yahoo.com 605-886-8081 2016 Eight Keith Stobbs Stobbs Sales, Inc. bk.stobbssales@midconetwork.com 605-853-3612 2016 Nine Cody Haiar Frontier Motors, Inc. cody.haiar@frontiermotors.com 605-842-1880 2019 Ten Trace Beck Beck Motor Co. trace.beck@beckmtr.com 605-224-5912 2017 Eleven Scott Peterson Scott Peterson Motors scott@scottpetersonmotors.com 605-892-2643 2015 Twelve Steve Michelson Rushmore Honda steve@rushmorehonda.com 605-348-4468 2017 Thirteen (At Large 2 yr.) Jenny Wegner Wegner Auto Company jenny@wegnerauto.com 605-224-9900 2016 Fourteen (At Large 3 yr.) Shawn Chase Shawn Chase Ford schase.scf@midconetwork.com 605-472-1633 2018 Fifteen (PS Dlr.) Steve Biegler Biegler’s C&S Motorsports steve_biegler@yahoo.com 605-225-4533 2017 Sixteen (PS Dlr.) Jim Burgess Black Hills Harley Davidson bjburgess@aol.com 605-342-9362 2018 Seventeen (RV Dlr) Dan Healy Dakota RV’s dhealy@dieselmachinery.com 605-348-1212 2017 Eighteen (HD Trk Dlr) Dutch Van Santen I-State Truck Center dutch.vansanten@istatetruck.com 605-336-2995 2018 Holding expired position until replacement found NAME / POSITION DEALERSHIP EMAIL ADDRESS PHONE TERM ENDS Jim Burgess, Chairman Black Hills Harley-Davidson, Rapid City bjburgess@aol.com 605-342-9362 2017 Bryan Boocock, Membership Services Director Wegner Auto Company, Pierre bryan@wegnerauto.com 605-224-9900 2018 Paul Willrodt, Group Insurance Director Willrodt Motors, Chamberlain phwillrodt@gmail.com 605-224-9900 2016 Scott Bair, Public Relations Director Bair Ford, Martin sr_bairford@yahoo.com 605-472-1633 2017
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