- RV Business
Transcription
- RV Business
001-RVB_0807_LO_FrtCover 6/16/08 7:00 PM Page 1 RVBUSINESS.com VOLUME 59, NUMBER 4, JULY 2008 © Peter J. Liegl, Founder and CEO, Forest River Inc. Winnebago Streamlines Class A Gas Lines, Debuts 34-foot Diesel Go To: Sport-Utility RVs: Toy-Toting Rigs Ride Wave of Popularity .com ‘East Meets West’ as RVIA Leads China Trade Mission User Guide Contents 002-RVB0807 PG 2 MONACO 6/12/08 1:57 PM Page CV2 MONACO COACH CORPORATION, CIRCLE 116 ON READER SERVICE CARD Go To: .com User Guide Contents 003-RVB_0807_LO_TOC 6/17/08 3:30 PM Page 3 © 26 VOLUME 59, NUMBER 4, JULY 2008 DEPARTMENTS 4 State of the Art 16 In Brief 42 Ad Index 45 Public Domain 47 Retail Trends 34 48 Classifieds TOP OF THE NEWS 7 RVIA Addresses Tough Industry Issues During Committee Week 7 Lightweight Towables Gain Emphasis in Economic Climate 7 FEMA Keeps Travel Trailer Option on Table for Emergencies 8 RVBusiness Top 50 Dealer Awards Program Unveiled, Explained 10 RVB Poll: ’08 Remains Bleak, Industry Expects Recovery in ’09 10 Thor Industries Reports Drop in 3Q Net Income, Lower RV Sales 12 Gary LaBella Outlines Aggressive New RVIA Marketing Strategy 12 House Committee Asks Four OEMS for Formaldehyde Testimony 14 Winnebago Idles Charles City Plant, Moves Production to HQ 14 RV Rental Companies Anticipate 18% Activity Increase in 2008 16 Statistical Surveys Logs 31% April Decline in Motorized Sales 14 Pilgrim International Announces Key Management Changes THIS PAGE: Brian Donat, general manager of KZ RV’s toy-hauler division, with a pair of the company’s Inferno fifth-wheel SURVs. The sector’s popularity continues, even as some OEMs wonder if the market has reached a saturation point (page 34). RVIA members attend the China RV and Camping Show during trade mssion to China (page 26). COVER: Forest River Inc. founder and CEO Peter Liegl made headlines in 2005 when he sold the company he’d built into the No. 2 RV manufacturer in the U.S. to Warren Buffet’s Berkshire Hathaway Inc. The amiable, hard-driving Liegl remained at the helm of the largely decentralized operation — and he continues to make headlines. By Liegl’s account, company sales have risen by about $400 million during the past three years — and are now closing in on $2 billion annually. NEWS IN FOCUS 21 Winnebago Introduces Shorter Diesel Pusher at ‘Dealer Days’ 24 Coachmen Unveils New Interiors, Tag-Axle Class A to Dealers FEATURES 26 East Meets West: RVIA Leads Exploratory Trade Mission to China 34 SURV Popularity Continues, but Market Saturation Questioned COVER STORY 30 Bucking the Market, Forest River Closes in on $2 Billion in Sales SUPPLIER SHOWCASE 39 Banks Power Celebrates Half-Century of Creating Horsepower Photo by Shawn Spence. RV Business (USPS 920-340) is copyrighted 2008 by TL Enterprises Inc. in the United States, Canada, Great Britain and other countries. Publication Sales Agreement No. 1938495 Canadian return address: Affinity Group Inc., 2575 Vista Del Mar, Ventura, CA 93001. All rights reserved. Permission to reprint or quote excerpts granted only upon written request. Periodicals postage paid at Ventura, Calif. 93001, and additional mailing offices. POSTMASTER: Send address changes to RV Business, PO Box 17126, North Hollywood, Calif. 91615-7126, (866) 238-3237, fax (818) 760-4490. Address all correspondence and editorial material to the Ventura, Calif., office. RV Business is published monthly. Subscription rates: U.S. and Canada, $79 a year; $149 for two years. Foreign subscriptions, $129 a year. Single copies are $11.95. Advertising rates are provided on request. RV Business is published by TL Enterprises Inc., 2575 Vista Del Mar Dr., Ventura, Calif. 93001, which also publishes Trailer Life, MotorHome, Rider, Trailer Life’s Campground/RV Park & Services Directory and Highways for the Good Sam Club. TL’s Book Division currently has 11 books in print. J U LY Go To: .com User Guide 200 8 RVBusiness Contents 3 004-RVB_0807_LO_StateofArt 6/17/08 3:42 PM ■ B Y Page 4 S H E R M A N G O L D E N B E R G STAFF Sherman Goldenberg Bruce Hampson WEB EDITOR Dave Barbulesco ART DIRECTOR Steven Averill SENIOR EDITOR Bob Ashley MIDWEST EDITOR Steve Bibler EDITOR AT LARGE Jeff Crider PHOTOGRAPHY DIRECTOR Shawn Spence CONTRIBUTING TECHNICAL EDITOR Chris Hemer PRODUCTION DIRECTOR Bob Dawson VP/RV TRADE PUBLICATIONS S T A T E O F T H E A R T EDITOR Good Signs Down the Road, Despite a Daunting National Economic Landscape riginally, I had planned to write this column about a new program that’s vitally important to our staff and, soon, the industry at large — the RVBusiness Top 50 Dealer Awards. However, I couldn’t do it this time around — mainly because I, like RVIA’s Gary LaBella (see page 12), need to address the nation’s economic tumult, prompted by high gas prices and an ongoing housing crisis, and how it’s affecting all of us. So, we’ll deal with RVB’s new Top 50 promotion on page 8 of this issue. You’ve all heard the economic saga by now — about slumping sales, production cuts and resultant layoffs. So, I won’t beat it to death, other than to say that this is beginning to look like one of those moments in history when change is rampant. At the end of the day, though, I — like everyone else — am faced with a choice of either succumbing to pessimism and bad news reports, or looking ahead to a return to normalcy. And I think a lot of people, like Forest River’s Pete Liegl, who appears on the cover of this issue, are in fact looking beyond 2008. But what we all are likely to find, I’m guessing, is a “new” sort of normalcy in which motorhomes may be somewhat smaller and recreational vehicles in general more fuel-efficient and aerodynamic. Frankly, some of us behind the scenes have been anticipating this sort of evolution for years. But the WWII generation wouldn’t have any part of it. Nor would the bulk of the Baby Boomers, born and raised on big-fin Plymouths and growling Olds 442’s. The result was that motorhome builders who toyed with more compact designs through the years generally got their fingers burned. This, more than likely, will change. At the same time, I’m reminded by those in the accommodations sector that America’s RV park and campground operators aren’t sitting on their hands right now buying into any negative attitudes, either. They’re too busy, a fact of which I was reminded last week when visiting with representatives of the National Association of RV Parks and Campgrounds (ARVC) during RVIA Committee Week in Washington, D.C. The bottom line in my view, once all the rough-and-tumble change recedes, is that North Americans aren’t about to cast aside their camping traditions — something they’ve cultivated for the better part of a century — and simply sit down with a beer in front of the TV. It’s just not going to happen that way. “From what I’ve heard, everything is looking very good (for campgrounds) so far this year,” ARVC Chairman Mark Anderson told us. “Reservations seem to be up across the country, not just on the East Coast or in the West. There is a bright side to everything else that is going on out there, and we are happy to be the group that is providing that.” “Reservations seem to be holding,” added ARVC President Linda Profaizer. “We are going to monitor this over the summer to see what happens with ever-rising gas prices. So far, though, people are going camping … We are seeing more tenters in the market this year. People that have seasonal sites and cabins and park models to rent are doing really very well on that aspect of it, too. Bottom line, people are going out camping. They are going to go closer to home, but they are definitely going.” Enough said? O SENIOR ADVERTISING Brenda Hutchinson Olivia Long PREPRESS SPECIALIST Gerald Vandiver IMAGE EDITOR Robert Peterson ASSISTANT CIRCULATION DIRECTOR Jill Anderson CONSUMER MARKETING MANAGER Eve Smith FULFILLMENT MANAGER Denise Vigstol PRODUCTION MANAGER PRODUCTION COORDINATOR TL ENTERPRISES INC. Stephen Adams Michael Schneider SENIOR VP/CFO Tom Wolfe CHAIRMAN PRESIDENT & CEO VP/PUBLISHER/ RV CONSUMER & TRADE PUBLICATIONS VP/CONTROLLER Bob Livingston Dale Hendrix VP/EXECUTIVE DIRECTOR Susan Bray Kevin Hobbs VP/TL DATABASE PUBLISHING Joe Daquino OF GOOD SAM CLUB VP/MARKETING SENIOR DIRECTOR OF CLUB & PUBLICATIONS MARKETING CHAIRMAN & PUBLISHER EMERITUS Ken Hurd Art Rouse EDITORIAL /BUSINESS OFFICE 2575 Vista Del Mar Drive, Ventura, CA 93001 (805) 667-4100; Fax: (805) 667-4484; rvb@tl.com ADVERTISING Terry Thompson Sue Panchenko (Mgr.), Angela Pezzullo BUSINESS MANAGER Denielle Sternburg ADVERTISING SALES PROMOTION MGR. Barbara Keig P.O. Box 8510, Ventura, CA 93002-9912 (805)667-4100; Fax: (805) 667-4379 Elkhart, Indiana MIDWEST SALES DIRECTOR Chuck Lasley ADVERTISING SALES Tacy Hendershot 2300 Middlebury St., Elkhart, IN 46516 (574) 295-7820; Fax: (574) 522-0418 ADVERTISING SALES Paul Gillerlain (219) 324-4740; Fax: (219) 324-6564 Seattle, Washington ADVERTISING SALES Scott Oakes, John Marciano 1818 Westlake Ave., Seattle, WA 98109 (206) 283-9545, fax (206) 283-9571 VP/RV ADVERTISING SALES CLASSIFIED Automotive Accounts CROMPTON HOLDINGS Scott Crompton 2031 Fernway Drive Montgomery, AL 36111 (334) 613-2040, fax: (334) 356-7740 As Vice President of RV Trade Publications for TL Enterprises Inc., Sherman Goldenberg, based in Elkhart, Ind., oversees RV Business & Woodall’s Campground Management. 4 RVBusiness J U L Y Go To: 2 0 0 8 .com User Guide Contents 005-RVB0807 PG 5 BofA 6/12/08 1:57 PM Page 5 Your Bank of Opportunity™ Complete dealer solutions from one bank. 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It’s something to see. For your dealer pack and DVD, call 1-800-707-7061 www.trailmanor.com T h e Tr a v e l Tr a i l e r T h a t To w s L i k e A P o p - U p TRAILMANOR, CIRCLE 143 ON READER SERVICE CARD Go To: .com User Guide Contents 007-RVB_0807_LO_TOP 6/16/08 TOP News OF THE 8:22 PM Page 7 RVIA Addresses Tough Industry Issues During Committee Week Association Assumes More Aggressive, Proactive Stance to Bolster Consumer Confidence; Go Rving, PR Campaigns Shift Emphasis to Stress Affordability FEMA Switches Gears, Keeps Travel-Trailer Option In Draft of Plans For Hurricane Season The government may house disaster victims in trailers again this hurricane season as a last resort, despite promises never to use them again because of controversy over formaldehyde levels found in trailers used after the Katrina catastrophe. Only the head of the Federal Emergency Management Agency (FEMA) can approve the use of such trailers, and they must meet the agency’s requirement for minimal levels of formaldehyde, according to a draft of the agency’s fivepage 2008 hurricane-season plan, obtained by the Associated Press. Also, disaster victims could stay in the trailers for only six months. FEMA Director R. David Paulison has said there will be no more trailers while he is in office. But his deputy says that’s not cast in stone, should there be another natural disaster. “We’re putting our head in the sand,” deputy administrator Harvey Johnson said in an interview. “If we had a Katrina again, there’s probably no way we could respond to a Katrina without having to deploy all available options, which will include travel trailers.” 6 Florida ARVC Meeting Turnout Hears Positive Camping Outlook for ’08 After welcoming the largest attendance for an annual convention in several years, Florida/ Alabama ARVC President Bobby Cornwell pronounced the state association “strong and kicking.” More than 100 people representing 54 Florida parks attended the association’s annual convention and expo June 1-4 at the Hilton on Clearwater Beach in Clearwater, Fla. “In spite of everything, the mood was positive,” Cornwell said. “Occupancy seems to be up, reservations seem to be higher. From what everybody told me, they’re even seeing an increase in continued on page 19 RVDA members focused on a number of pressing issues during Committee Week, June 9-12 in Washington, D.C. Focused on combating the effects of a volatile economy, Recreation Vehicle Industry Association (RVIA) committee members met June 9-12 during Committee Week in Washington, D.C.’s Willard InterContinental Hotel armed with an aggressive new marketing strategy and a resolve that market conditions will turn the corner next year. “There’s not a whole lot we can do about the economy,” RVIA President Richard Coon told RVBusiness at the event, which drew around 250 members. “There are a lot of things working against us right now — gas prices, consumer confidence and the economy. We’re also dealing with some potentially crippling issues with formaldehyde and CAFE standards. “But it’s not doomsday out there. This industry has seen much worse, especially in the ’70s with the oil embargo. If we keep our focus and work together, we’ll continued on page 41 Lightweight Towables Gain Added Emphasis As RV Industry Adapts to Economic Climate Forecaster Curtin Sees a 14.1% Drop in Total 2008 Shipments, With ‘Marginally Lower’ Decline in ’09; Materials Price Hikes May Impact Slow Fiscal Recovery A protracted downturn with wholesale shipments at an annualized rate of just slightly above 300,000 units through the end of 2009 — along with continuing inflationary pressure and sporadic pockets of prosperity — is part of the challenging crosscurrents sweeping the RV industry during the next 18 months as the RV sector battles through what looks to be a longer, but shallower decline than in previous serious down cycles. That’s according to Richard Curtin, director of Consumer Surveys at the University of Michigan, whose quarterly Roadsigns forecasts are published by the Recreation Vehicle Industry Association (RVIA). In an updated outlook that was presented during June’s RVIA Committee Week, Curtin is projecting RV shipments of 303,700 units for 2008, a 14.1% decline from 353,499 in 2007. That’s a slightly harsher view of the year than the 13.8% decline Curtin last predicted. And he’s anticipating a marginally lower 303,100 wholesale shipments in 2009. “I expect the low point (of the current decline) to be reached in the first quarter of 2009,” Curtin told RVBusiness. “But the recovery will be so slow we will not fully recover to the level of 2008 (in ’09). That means another difficult year.” A Matter of Perspective Although down considerably from a peak of 390,000 wholesale shipments in 2006, both 2008 and 2009 — viewed from a historical perspective — are still credible performances, considering that they’re 30% higher than average shipments recorded in the 1990s, Curtin said. “Part of the difficulty is comparing current numbers to the very, very strong numbers we’ve had during the past five to six years,” observed Mac Bryan, vice president of administration for RVIA. Perhaps most disturbing is Curtin’s projections for a slow rebound. Curtin sees tight credit markets, higher food and fuel prices, slow job growth and smaller wage gains all combining to create a drag on the recovery. “We have the credit markets undergoing a change that will make credit somewhat more expensive,” he said, citing examples like higher required down payments and better credit score standards. “That will not disappear by the end of 2009,” Curtin added. “Higher food and fuel prices mean consumers will have to re-allocate budgets. And I expect the economy to produce fewer jobs and smaller wage gains, constraining wealth growth. You also have falling home values. Add in rising oil prices, which have caused some uncertainty, and all this has a dampening effect.” Consumer confidence, a major factor in RV purchases, is also currently at a 28-year low, according to U of M’s survey. continued on page 19 J U LY Go To: .com User Guide 2 0 0 8 RVBusiness Contents 7 007-RVB_0807_LO_TOP 6/18/08 4:17 PM Page 8 of the NEWS Franklin Coach Breaks Ground on New Facility State-of-the-Art Manufacturing Plant to Replace Structures Lost to October Tornado in Elkhart A concrete foundation in Nappanee, Ind., is all that remains of Franklin Coach Co., one of the oldest RV manufacturers in Indiana’s Elkhart County. The facility, founded in 1945 by the late Paul Abel, was destroyed when an October tornado barreled through this small city in the southern part of the county. But on May 23, while standing on the crumbling floor that used to be his office, Don Abel, oldest son of Paul Abel, was confident of the company's future, according to the Elkhart Truth. “Next year there’s going to be RVs pulling out of this lot,” he said. Don Abel has bought out his brothers, Steve and Rick, and with his son, Chris, is rebuilding Franklin Coach. Construction on the nearly 53,000-squarefoot facility was expected to begin in June and be finished by October. Production should follow by January 2009. The new facility will be placed on the same fiveacre site as the former plant. Nuway Construction, a design/build general contractor chosen for the project, will build a state-of-the-art production facility that will allow for incorporation of new manufacturing techniques with work stations, overhead cranes and movable scaffolding, said Randy Huffman, Nuway president. The Franklin plant previously was a mesh of short, narrow buildings, created by a series of additions over the history of the company, Huffman said. The new plant will be 120 feet wide, 400 feet long and 22 feet high. At the time of the tornado, Franklin Coach had about 60 employees and was operating five days a week, Don Abel said. He hopes to begin hiring again late this year. Franklin will build the travel trailers, fifth wheels continued on page 17 Affinity’s Daquino to Oversee Clubs Division Affinity Group Inc. announced that Joe Daquino will be taking on an expanded role as president of Affinity Clubs, replacing Grant Miller who resigned for a position with Chicago Title. Daquino will continue in his role as senior vice president, multimedia division. His Joe Daquino new responsibilities will involve oversight of all Affinity Clubs, including the Good Sam Club, Coast to Coast, Camp Club USA, Golf Card International and the newly formed RV Handyman Club. Daquino started with Affinity in 1984 as a customer service representative before moving into management. He holds an undergraduate degree from Case Western University in Cleveland, Ohio, and an MBA from Pepperdine University in Malibu, Calif. 6 8 Publisher’s Note RVBusiness Top 50 Dealer Awards Program to Recognize Nation’s Stellar RV Retailers By Sherman Goldenberg You may have heard by now that RVBusiness magazine is planning to help raise the bar this year on industry quality — a hot topic during the past few years — by introducing a new concept into the recreational vehicle marketplace that should soon develop into a new industry tradition: the RVBusiness Top 50 Dealer Awards. The goal of this new national initiative is similar in many ways to our sister trade publication’s annual Boating Industry Top 100 dealer recognition, now in its fourth year: to select America’s 50 best RV retailers in terms of consumer care and best business practices. And, yes, we’re forging ahead, even in these challenging times. In so doing, we’ll work to keep people focused and forwardthinking and to extend the existing mission of the Go RVing Coalition’s Committee on Excellence, whose members tackled quality issues during the past couple of years at every level. How does it work? We’re asking U.S. RV manufacturers to nominate their own dealers. We then forward confidential applications to nominated dealers, who we’re hoping can complete those applications to the best of their abilities by July 18. Making the unranked selections will be an independent “panel of experts,” including Jim Sheldon, assistant to the chairman, Monaco Coach Corp., Coburg, Ore., and current co-chairman of the Committee on Excellence; Bob Parish, vice president, RV Group, GE Capital Solutions, Tampa, Fla.; Brad Sargent, vice president, marketing, Dometic LLC, Elkhart, Ind.: Carl Pletcher, OEM Account Manager, Thetford Corp., Ann Arbor, Mich.; and Larry Lebryk, director of marketing services and aftermarket sales, Atwood Mobile Products LLC, Elkhart, Ind. This esteemed panel will simply designate 50 dealers without ranking them from one to 50. Then, they’ll set aside five “Blue Ribbon” nominees over the rest of the group and one retailer above the rest as the winner of the new Dave Altman Award, named after the respected Southern California dealer and industry activist who passed away Jan. 12. That said, we plan on recognizing the Top 50 at a gala reception and dinner at the Rio in Las Vegas on the evening of Wednesday, Sept. 24, a separate program held during the annual RV Dealers International Convention/Expo, which is sponsored by the RV Dealers Association of North America (RVDA). There, we’ll plan to bring together the Top 50 dealership principals and some of their key personnel along with guest speakers and a host of manufacturers, suppliers and distributors plus a celebrity keynoter: legendary NCAA basketball coach Bob Knight. Afterward, we’ll work to promote the winners in the national press, in dealers’ hometown newspapers and in the pages — and on the websites — of our RV-related trade and consumer magazines, among them RVBusiness, Trailer Life, MotorHome, Highways, Coast to Coast and Camping Life. Supporting the entire RVB Top 50 Dealer Awards process, as well as the reception and dinner itself, is a new “Leadership Alliance” of sponsoring companies — so named because of their willingness to help spearhead something authentically new in this business sector to promote professionalism across the board. Among them are front-line Platinum co-sponsors ADP Lightspeed, Salt Lake City, Utah; Assurant Solutions, Atlanta, Ga.; Blue Ox, Pender, Neb.; Coach-Net, Lake Havasu, Ariz.; Cummins Onan, Minneapolis, Minn.; Freightliner Custom Chassis Corp., Gaffney, S.C., and KeyBank, Brooklyn, Ohio. Joining us as Gold sponsors are Protective Asset Protection Division, Chesterfield, Mo., and MBA Insurance, Scottsdale, Ariz. These companies apparently have as much interest in serving the needs of the recreational vehicle dealer body and for recognizing dealer excellence as we do — and they’ll help us keep the mission and message of the RVB Top 50 alive year-round. Now let’s address a few questions that may well surface as we roll out this new RVB Top 50 dealer award program: •Are these applications actually confidential? All we can do is give you our word that there is virtually no other valid use for this information. •Are dealers expected to answer every question on the applications, some of which they might find intrusive? In a perfect world, yes, we would love to get a reply to every single question. But we frankly realize that there might be a question or two with which a dealer might be uncomfortable. So, again, all we can ask is that dealers fill out the applications to the best of their ability, keeping in mind that the more info we have, the more able we are to make an astute judgement. •How will multi-store dealer nominations be handled? All dealers are limited to one entry. •Are Canadian dealers involved? Not this year. We would like to tackle the U.S. market first and, more than likely, add Canada in 2009. •Is RVDA endorsing this program? No, RVDA has not been asked to endorse anything, only to allow us to set up at the Rio during their convention — which we greatly appreciate. •To whom do I direct additional questions? Contact myself, RVBusiness Publisher Sherman Goldenberg, for any questions or issues that might arise at (574) 457-3370 or by email at Goldenberg@kconline.com. For assistance in obtaining or submitting applications, go to Barb Riley at BJ Thompson Associates at (574) 255-5000 or briley@bjta.com, or consult RVBUSINESS.com. RVBusiness J U L Y 2 0 0 8 Go To: .com User Guide Contents 009-RVB0807 PG 9 DAIMLER 6/12/08 1:56 PM Page 9 Whenever. Wherever. Let’s drive. Drive with confidence knowing Freightliner Custom Chassis has you covered with the largest Service Network of any chassis manufacturer. 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Go To: .com User Guide Contents 007-RVB_0807_LO_TOP 6/16/08 8:23 PM Page 10 of the NEWS RVBUSINESS.com INDUSTRY POLL RV Industry Looks to ’09 For Economic Turnaround Many Expect Rebound to Begin Following Upcoming Presidential Election. “I Can’t Wait for the Pent-up Demand to Cut Loose,” Offered One Retailer The RV industry is anticipating depressed conditions for the balance of 2008 as a host of economic pressures continue to tighten discretionary spending, according to the latest RVBUSINESS.com Industry Poll. When asked to gauge the overall state of the industry, a strong majority (54%) responded “below average” followed by 27% who saw the outlook as “dismal” and another 15% that perceived conditions as “average.” A member of the manufacturing community surmised: “The oil prices must stabilize; the financial institutes are delaying a recovery by tight lending practices, which will not change for more than a year, maybe two. Dealers are having sales, but are not replacing inventory in the motorized. If these things improved tomorrow, we would see a recovery by August. The war is a hidden factor that has put a drag on the economy, but this wouldn’t hurt the RV industry if the other factors in the economy mentioned above would improve.” Acknowledging the cyclical nature of the industry, most respondents are looking for the market to recover in 2009 with many looking at this year’s presidential election as a turning point. Responses showed that 30% of participants expect a turnaround in the early portion of 2009 and 38% are gearing for better conditions by the end of next year. Another 22% don’t see an upturn until 2010. “I can’t wait for the pent-up demand to cut loose,” offered a retailer. “We are in a cyclical industry, and have had a great ride for several years. History shows that after the good years, look for a couple of bad ones. I believe we have seen our two off-years and ’09 will release the pent-up demand and put us back in the growth cycle.” Many respondents pointed to record-setting fuel costs as strangling sales in the short-term, and perhaps signaling a move toward more energy-efficient units in the long-term. “If they would just get these fuel prices under control and let the consumer get used to whatever the price is, or is going to be, then sales will increase,” responded a dealer. “There are a lot of people out there who would like to trade up or even purchase their first coach, and when the market does come back it will be as strong as ever.” Thor Reports 22% Drop In 3Q Net Income, 12% Decline in RV Sales Adverse economic conditions impacted recreational vehicle sales in Thor Industries Inc.’s fiscal third quarter as the Jackson Center, Ohio-based company reported a 22% drop in net income. “Declining consumer confidence coupled with high fuel prices have resulted in very soft retail recreation vehicle sales,” said Wade F. B. Thompson, Thor chairman, noting that the firm’s commercial bus interests showed slight improvement in the quarter. Net income for the quarter, ended April 30, fell to $27.85 million from nearly $35.6 million in the year-ago period while sales declined 10% to $707.9 million compared with $789.6 million. For the nine months, net income was up 4% to $87.7 million versus $84.4 million the previous year and revenue dipped 1.5% to $2 billion from $2.1 billion. Thor said RV sales in the quarter totaled $601 million, down 12% from $683.7 million a year ago. RV revenue in the nine months fell 2% to $1.77 billion compared with $1.8 billon. 6 Unicat Markets Smaller Off-Road Unit in U.S. Germany-based Unicat GmbH has begun marketing the 26-foot Unicat MXT — a more consumer-friendly version of its go-anywhere Class C motorhome — in the U.S. “This is by far the smallest version that we manufacture for the American market,” said Avi Meyers, president of distributor UnicatAmericas Inc., Palo Alto, Calif. “This is much more like a pickup truck. It's easier to get in and out of, and it’s softer riding.” 10 The MXT predecessor in the U.S., built on an International 7400 commercial truck chassis, resembled a military vehicle more than an RV. The Unicat MXT is built standard on a beefed-up 23,500pound International MXT cutaway chassis equipped with a 300-hp International VT365 V8 diesel engine. The chassis is shipped from the U.S. to Unicat's factory in Dettenheim, Germany, and outfitted with a 17-foot-long, fiberglass-reinforced-polyester body. The unit features a four-passenger crew cab that is designed so the entire cabover roof opens to the outdoors. Unicat can be equipped with its own reverse osmosis desalination system, an 8-kw generator, oversized fuel tanks, cab roof rack and front and rear 15,000-pound hydraulic winches. A stainless steel bumper folds manually beneath the coach when camping. Unicats are built to order and take six months to complete. Shipping to Germany and back is included in the Unicat MTX's retail price of $500,000, well-equipped. 6 A manufacturer noted: “The fuel economy is not going to get better. We need to address the problem with alternate fuel vehicles or hybrids.” Volatility in the finance sector also rated as a key concern. “The housing market drop impacts the consumers’ home equity, which was a popular lending vehicle to purchase RVs,” observed a supplier. “This home value and equity drop has put RV buying on hold for most. Then there is very tight credit to gain financing even if you wanted to buy an RV.” Some, however, see the current market as a purging process that will “weed out” businesses unwilling to change or adjust. “Economy might be bad, but this will flush out a lot of weaker players (dealers and manufacturers) and improve the industry in the long run,” stated a supplier. “Manufacturers and dealers that continue to do business ‘the old way’ will not survive. This industry needs to modernize, and both dealers and manufacturers need to embrace new ideas, innovative products and business practices to continue to compete in the years ahead.” 6 ‘Big Rigs’ Publisher Sees U.S. Parks on Pace With 2007 The current spike in fuel prices doesn’t seem to be deterring the owners of “big rigs,” according to Ken Hamill, publisher of the Big Rigs Best Bets Campground Directory. “I’ve talked to park owners who retail our book and every park I’ve talked to says that their reservations are up from last year, with the exception of a few who say they are even with 2007 — and ’07 was a good year, and in some cases their best year,” said Hamill, who is based in Kerrville, Texas. The 486-page, eighth annual directory features information about 1,100 RV parks that cater to large motorhomes. Hamill and his wife, Ellie, personally visit each park listed in their directory, so they’re on the road part of each year. The directory lists big-rig-compatible parks in the lower 48 states and Canada’s six most popular provinces. New listings for big-rig friendly parks in Alberta and British Columbia were added for the 2008 edition, as were approximately 40 U.S. parks. “They (park owners) are cautiously optimistic,” Hamill said. “They expect a good year. They are content if it is as good as 2007. I think the parks that will get hurt are along the interstates that rely on overnight stays.Those parks will be most affected by fuel. I’ve talked with folks from Washington, D.C., to California and I have a good feeling.” The Hamills target ownership parks and have established promotional relationships with 28 such parks across the U.S. “The demand is coming from folks who are expecting more from an RV park, even if it’s just for an overnight stay. We do a lot of jump-starting for these parks,” he said. 6 RVBusiness J U L Y 2 0 0 8 Go To: .com User Guide Contents 011-RVB0807 PG 11 TRVA 6/12/08 1:56 PM Page 11 ´$&HOHEUDWLRQ of Who We Are DQG:KHUH:H $UH*RLQJµ L A U N N A P 2008 I H S R E B M E N M O I T N E V N O C 8 0 0 2 , 8 1 R L 5 Q 1 R W t Q s $ u Q D g 6 u A O et the H W to g R 8 0 + 0 2 D , ] D cy O ly 15 n u a 3 J p e W u r c R o n bef ble oc DUUL dou vatio r r o e s e e l r sing our 9 1 1 $ f Make y Rate o l a i c e p TRVA S 0 For more convention information, to register as an attendee or to become a convention sponsor, please go to our website www.TRVA.org or call our office at 512.327.4515. TEXAS RV ASSOCIATION, CIRCLE 101 ON READER SERVICE CARD Go To: .com User Guide Contents 007-RVB_0807_LO_TOP 6/16/08 8:23 PM Page 12 of the NEWS GUEST COMMENTARY A Good Offense is the RV Industry’s Best Defense “Now, more than ever, our industry must remain committed to diligently and intelligently working to maintain public awareness of RV travel and camping.” Editor’s Note: The following is a message to the industry from Gary LaBella, vice president and chief marketing officer for the Recreation Vehicle Industry Association (RVIA), outlining a proactive and aggressive marketing strategy in the face of challenging economic times. These are trying times. Every other day it seems there is more discouraging economic news. Oil prices hit another high. Consumer confidence dips to a 28-year low. Home values continue their decline in a sluggish market. In the media echo chamber, these reports reverberate and conspire to add to the doom-and-gloom outlook. It is in times like these that vision, resolve and perspective are required, par ticularly when it comes to our industry’s marketing efforts. It is true that like many other producers of discretionary products in this tough economic climate, the RV market is slipping. However, RVIA’s latest forecast projects that 2008 shipments will total about 304,000 units. That is a respectable total, representing 86% of the 354,000 units shipped in 2007. It indicates that despite the dour economic news, there are still a lot of people who are interested in buying RVs in 2008. We are seeing that substantiated in the performance of the Go RVing advertising campaign. Visits to GoRVing.com remain strong and leads to date have been comparable to 2007, despite budget cuts necessitated by declining new-unit assessments. Now, more than ever, our industry must remain committed to diligently and intelligently working to maintain public awareness of RV travel and camping. RVBusiness put this well in its April editorial when it said the Go RVing campaign “certainly seems to be the kind of thing that shrewd businessmen/women do to attack, not retreat from, challenging markets like the one we’re experiencing here in 2008.” Or, as Keystone RV President Ron Fenech told the Elkhart Truth in February, “The blow of the economic downturn has been cushioned by the Go RVing campaign stirring great interest in the RV lifestyle.” In the spirit of attacking rather than retreating from our challenges, RVIA’s 2008 public relations and Go RVing advertising programs have been taking the offensive to keep the industry in the news and in the minds of consumers who, according to numerous polls, are actively seeking ways to reduce travel costs. Even with budget cutbacks, Go RVing will still spend approximately $13 million on media buys and $19 million overall in 2008, promoting the industry on three broadcast TV networks and 37 cable TV networks, in 32 consumer publications, and on 25 websites. Plus, new initiatives were unveiled this year to supplement our traditional advertising, including a new series of Gary LaBella lead-generating ads in new publications and the increased usage of social media tools such as blogging, postings on YouTube and a fan page on Facebook. When you add in the nearly $3 million that RVIA is spending as an association on PR efforts this year, our industry is investing heavily in pushing back against the weak economy and fuel costs to help maintain RV demand. With Go RVing, we have been making every effort to best support the market with available resources, to be responsible stewards of the industry’s money to reap the most benefits, short and long-term. And, there have been some tough decisions to make. Regrettably, because of cash-flow continued on page 17 House Committee Asks Four OEMs to Testif y A House investigatory panel has asked four Indiana travel trailer makers to testify this month about the formaldehyde levels in units purchased by the federal government as temporary homes for hurricane victims in Mississippi and Louisiana. Gannett News Service reported that builders include Gulf Stream Coach Inc., Nappanee, Pilgrim International Inc., Middlebury, Keystone RV Co., Goshen, and Elkhart-based Forest River Inc. Trailers built by the companies were among those found by the Centers for Disease Control and Prevention (CDC) to have statistically higher levels of formaldehyde than other travel trailers, according to Rep. Henry Waxman, D-Calif. Waxman, the chairman of the House Oversight and Government Reform Committee, sent letters to the companies June 4 asking them to testify at a July 10 hearing. Waxman had previously asked Gulf Stream, Pilgrim and Middlebury-based Coachmen Industries Inc. to provide various documents to the committee. The inquiries stemmed from testing conducted by CDC on 519 trailers used for emergency relief following hurricanes Rita and Katrina. Preliminary results, published in February, indicated that the majority showed relatively low levels of formaldehyde outgassing, one-third had levels that may affect those more susceptible such as infants, the elderly or people with asthma, and around 5% had “higher levels.” Following the report, the Recreation Vehicle Industry Association (RVIA) during its annual meeting in March voted to adopt formaldehyde requirements set by the California Air Resources Board (CARB), which were authorized by the state April 18. In September 2007, RVIA had adopted formaldehyde standards for building products established by the Department of Housing and Urban Development (HUD). Also in March, Gulf Stream announced that the company was using products that met CARB standards. 6 Bob Lee Launches Diesel Coach Refurbishing Firm Bob Lee can’t stand still. At 68, Lee, founder of Junction City, Ore.-based Country Coach Inc., could take his millions and take it easy. But, as reported by the Register Guard, Eugene, he has decided to start a new enterprise — the Oregon Motorcoach Center — which will specialize in refurbishing and servicing highline diesel-pusher motorhomes. Lee figures there are 50,000 to 60,000 diesel pushers on the road, most with engines and transmissions that haven’t worn out, but which are getting a little run down. “In most cases they’re in good shape,” Lee said. “(Owners) just want to change the furni- 12 ture on them and update them a little bit, rather than spending $500,000 to go buy a new one.” Lee said his shop in Eugene can make a used rig like new by refinishing cabinets, installing tile floors, updating electronics, changing out the furniture, repairing bodywork and touching up or redoing the paint. Mechanics can check the chassis, brakes, batteries and tires. Lee said he expected to have about 25 employees on his payroll when the business was scheduled to open in mid-June, a number that could grow to as many as 35 workers. The new company has five principals: Lee; his daughter, Brenda Lee; Pat Mason, his son-in-law married to Lee’s other daughter, Kenda; and Vance and Jane Anderson. Lee said his enterprise can help support the area diesel motorhome builders because Oregon Motorcoach Center can take care of service work while OEMs handle warranty work. Lee said he’s still affiliated with Country Coach — he retained his ownership stake and has a consulting contract, offering his advice to CEO Jay Howard as needed. Lee and Howard were part of the ownership group that bought Country Coach back from its failing parent corporation, National RV Holdings Inc., and took it private, in 2007. 6 RVBusiness J U L Y 2 0 0 8 Go To: .com User Guide Contents 013-RVB0807 PG 13 TOP 50 6/12/08 1:54 PM Page 13 A DINNER TO HONOR AMERICA’S TOP 50 DEALERS ON WED., SEPT. 24, DURING THE RV DEALERS INTERNATIONAL CONVENTION/EXPO AT THE RIO IN VEGAS REGISTER TODAY AT RVBUSINESS.COM OR CALL (800) 719-1085 Go To: .com User Guide AS NOMINATED BY RV MANUFACTURERS Contents 007-RVB_0807_LO_TOP 6/16/08 8:23 PM Page 14 of the NEWS Winnebago Idles Class C Plant in Charles City, Moves Production To Forest City Headquarters Company Cites Capacity-Utilization Rate of 35% for Q3 as Motorhome Sales Continue to Decline Winnebago Industries Inc. announced June 2 that it will idle production at the company’s manufacturing facility in Charles City, Iowa, effective Aug. 1, impacting an estimated 270 salaried and hourly employees. The moves follows an earlier decision in March when Winnebago said it had cut its work force by about 9%, or about 300 people during the second quarter, to bring production in line with slowing sales. The facility currently assembles Class C products which will be relocated to the company’s headquarters in nearby Forest City throughout the company’s fiscal fourth quarter, ending Aug. 30. Winnebago emphasized the relocation would not affect the company’s customers or product offerings. The motorhome builder said it will maintain a significant presence in the Charles City area, with approximately 190 employees remaining in the company’s hardwoods facility and Charles City assembly facility, which produces Winnebago’s new Class B motorhomes. Completed in the spring of 2004, the Charles City plant allowed the builder to increase capacity during a year of record-breaking sales for Winnebago and the motorhome market. Winnebago noted that “market conditions have dramatically changed since 2004.” Total Class A and Class C motorhome industry wholesale shipments are estimated by the Recreation Vehicle Industry Association (RVIA) to be 40,400 units for 2008, representing a 42% decline when compared to the 69,300 motorhomes delivered in 2004. Winnebago said that the current conditions have necessitated capacity reductions to more closely match market demand. The company believes these actions will better position it for a business environment that it expects will continue to be challenging. “In order for us to keep production in line with market demand, our employees in all locations — Forest City, Charles City and Hampton — have been significantly impacted throughout the last several months,” said Winnebago Industries Chairman, CEO and President Bob Olson. “For example, in our third quarter ended May 31, production was reduced during 12 of the 13 weeks through either four-day work weeks or shutting down entire production lines for a week at a time, resulting in an extremely low capacity utilization rate of less than 35% for the quarter.” RBC Capital Markets analyst Edward Aaron said in a client note that he was not overly surprised that Winnebago was closing the plant, but said the move “underscores the severity of the current downturn in the recreational vehicle industry.” Aaron did note, however, that Winnebago’s efforts give it the chance “to gain share through attrition as certain competitors face financial stress.” William Blair & Co.’s Robert Simonson said Winnebago’s decision to close the Iowa plant indicates that industry conditions are worse than previously thought. “We remain of the opinion that a slowdown in consumer discretionary spending, especially on big-ticket purchases like a motorhome, is likely to prove longer and deeper than is the current consensus view,” the analyst wrote. In reports made public prior to the announced closing of the Forest City plant, however, analysts took stock of the fact that the company has remained profitable and has no debt and some cash on the balance sheet. “While we had not been positive on RV fundamentals, we viewed Winnebago as a core RV holding, especially for a recovery once the consumer market becomes more positive on discretionary purchases. That has not changed,” wrote analyst John Diffendal of BB&T Capital Markets. Winnebago said it intends to reopen the Charles City facility in the future when the added capacity is needed. 6 Patrick Industries Names New Chairman, President RV Rentals Expected To Increase 18% in 2008 Patrick Industries Inc., Elkhart, Ind., announced May 22 the appointment of President and CEO Paul E. Hassler as chairman and the promotion of COO Todd M. Cleveland, Patrick’s executive vice president of operations and sales, to succeed Hassler as president. Hassler will continue as CEO while Cleveland retains his position as COO. The appointments were announced following Patrick’s quarterly board meeting. “I want to congratulate Todd for his promotion to president,” Hassler said. “Despite the ongoing challenges in our core markets, we remain focused on executing our strategic plan based on market penetration, enhanced capacity utilization, improving operating efficiencies and product development.” In April, Patrick reported a first-quarter net loss of $1.4 million compared with $0.7 million in the yearago period while sales rose to $111 million from $78.1 million. The first-quarter net loss includes pre-tax intangible asset amortization of approximately $0.4 million related to its Adorn acquisition and increased interest expense of approximately $1.2 million. During the quarter, Patrick closed an adhesives division and consolidated an Elkhart lamination operation into Adorn’s 198,000-square-foot-facility. To complete the restructuring, Patrick intends to consolidate two other Elkhart lamination operations, which are currently in leased facilities, into a 180,000square-foot manufacturing complex owned by Patrick. The company also eliminated 82 salaried positions related to consolidation efforts. 6 Detroit Diesel to Exit Motorcoach Market Daimler AG has announced that Detroit Diesel engines will no longer be available for motorhomes or fire trucks starting in 2010, according to National Bus Trader magazine. Detroit Diesel powerplants after that date will be available only to Daimler-owned companies, none of which produce motorcoaches. The primary RV manufacturer affected by the change in Germany-based Daimler’s strategy will be Prevost Car Co., Sainte-Clair, Quebec, which provides bus shells to 14 motorhome converters. The magazine said the announcement will accelerate Prevost’s strategy to offer Volvo engines to various coach markets. Prevost is owned by Volvo Bus Corp., Gothenburg, Sweden. “Detroit Diesel has assured ... that they will fully support vehicles equipped with Detroit Diesel engines now and in the future,” the periodical reported, adding that Prevost is in the process of identifying and providing bus-specific training for service centers that will best suit Prevost customers. 6 RV rental companies expect 2008 to be a strong year even with higher gas prices and lower consumer confidence, according to a recent poll of Recreation Vehicle Rental Association (RVRA) members, the rental division of the Recreation Vehicle Dealers Association (RVDA). Preliminary results from the annual survey showed that RV rental firms are looking for rental activity to increase about 18% this year. They are also expecting to have slightly more foreign renters — a total of 10% of all renters compared to 9% in 2007, perhaps boosted by the weakness of the American dollar. Most RVRA members responding to the survey say they have about the same or a few less units available to rent in 2008 as they did in 2007. Gas prices continue to be a concern for RVRA members in 2008. However, many report bookings that are above or equal to 2007 levels. They also said that renters are planning shorter trips. 6 RVBusiness J U L Y 2 0 0 8 Go To: .com User Guide Contents 015-RVB0807 PG 15 SPADER 6/12/08 1:56 PM Page 15 The difference between seeing the possibilities and knowing which is right for your business. Imagine knowing exactly where to focus your efforts to improve your business. Spader Business Management shows you how. With innovative workshops like Total Management 1 and 2, 20 Groups, and consulting programs that can give you the confidence and understanding you need to make the right decisions. Change the right things. Take the right actions for the current situation. And take your company to new levels of profitability and production even in tough markets. For more information on what Spader can do for you, visit spader.com or call 800.772.3377. And learn how to work on your business. Go To: .com User Guide Contents 007-RVB_0807_LO_TOP 6/16/08 8:23 PM Page 16 of the NEWS April Motorized Sales Drop 31% Gas prices, sagging consumer confidence and an uncertain economy continued to stifle discretionary spending in April as motorized sales incurred a 30.8% decline in year-over-year comparisons. According to data from Statistical Surveys Inc., Grand Rapids, Mich., registrations for the month totaled 3,168 units versus 4,577 in the year-ago period, marking the sixth straight month of double-digit declines. For the four months, sales decreased 26.1% to 11,864 units from 16,060 the year prior. April Class A motorhome sales plummeted 37.2% with 1,786 units sold compared to 2,844 in 2007. Year-to-date the sector saw sales decline 28.4% with 7,271 units sold versus 10,159 last year. The Class C retail sector fell 20.3% in April to 1,382 registrations from 1,733 in 2007 while sales tumbled 22.2% to 4,593 units from 5,901 for the four months. 6 Pilgrim Announces Key Management Changes Pilgrim International Inc. announced May 27 a restructuring of key management personnel to help streamline the development and implementation of their new composite product launches. Doug Lantz has been promoted to chief operating officer (COO) and will be responsible for the day-to-day operations of the company, while Jerry Sell has been promoted to vice president of product development and marketing and Len Ropp has been named vice president of sales. Lantz previously held the position of vice president of product development, while Sell had been vice president of sales and marketing; industry veteran Ropp has held sales leadership positions for several companies. “Doug has been involved in every aspect of the company throughout the composite development process,” said Steve Bennett, president of Middlebury, Ind.-based Pilgrim International. “He is uniquely suited to lead Pilgrim in to the future with all of the new materials and processes involved.” Bennett remains president of the travel trailer and fifth-wheel manufacturer. Jerry Rummell continues as chief financial officer (CFO), and company founder Dave Hoefer continues to remain actively involved as chairman of the board. 6 ARVC InSites Confab Slated for Nashville Nashville, Tenn., will play host to this year’s National Association of RV Parks & Campgrounds (ARVC) InSites 2008 Annual Convention and Outdoor Hospitality Expo Nov. 12-15 at the Renaissance Nashville Hotel and Nashville Convention Center. Celebrating “Outdoor Hospitality Excellence Country Style,” ARVC park owners and industry leaders will gather for a week of educational seminars, the industry’s largest trade show and evening events at some of Nashville’s legendary entertainment venues. The convention kicks off Nov. 12 with a welcome breakfast, annual meeting and a salute to all the first-timers attending InSites. Serving as a centerpiece for the week is the General Session & Harmony Luncheon with motivational keynote speaker Brian Biro. Known as ‘America’s Breakthrough Coach,” Biro will present “The Unstoppable Spirit,” a 16 presentation that provides insight on thriving and excelling in the face of abrupt change, genuine adversity and immense obstacles. ARVC said there will be no concurrent educational sessions during expo hours to offer attendees the opportunity to focus entirely on the exhibits. Attendees will have the opportunity to mix and mingle with more than 150 exhibitors displaying their latest products, services and technologies to benefit their parks. The ARVC Foundation’s Music Row Live Auction is slated for Nov. 13. The auction, which benefits the ARVC Foundation, a 501(c)(3) organization, is ARVC’s largest fundraising activity each year and raises money to provide education and growth in the outdoor hospitality industry. The ARVC Foundation is currently in search of donations for this special event. 6 IN BRIEF La Mesa RV Acquires Featherlite Sales Facility. La Mesa RV recently completed the acquisition of the Featherlite Coaches Inc. sales and service facility in Sanford, Fla., and is relocating its East Coast operations from the current site in Tampa. Featherlite will continue to build its line of Prevost bus conversions at the Sanford manufacturing plant. With the transaction, La Mesa also becomes the exclusive outlet for Featherlite sales and service in the state of Florida. La Mesa, based in San Diego, operates eight dealerships in California and Arizona. La Mesa said that the new dealership provides space to display in excess of 200 new and certified pre-owned motorhomes along with a service center. SoCal’s Newport Dunes Marks 50th Anniversary. Newport Dunes Waterfront Resort, Newport Beach, Calif., is celebrating its 50th anniversary throughout 2008. The picturesque Dunes will celebrate the milestone by offering “golden opportunities” including RV sites for $50 (offered randomly throughout the year) and extravagant dinners at the resort’s award–winning restaurant, the Back Bay Café, for a minimal $50. Newport Dunes Resort is a state-of-the art 386-site RV park sporting doublewide spaces individually fenced off for maximum privacy plus cable TV and 20-, 30and 50-amp electrical service. Manufacturer Receives Dell/NFIB Award. Transport Designs Inc., a manufacturer of customized enclosed trailers and truck conversion motorhomes in Montoursville, Pa., was awarded a 2008 Dell/National Federation of Independent Business (NFIB) Small Business Excellence Award. Transport Designs will receive $25,000 in Dell products and services, a lifetime membership to NFIB, valued at $15,000, which includes a trip to NFIB’s National Small-Business Summit, and a day of best-practice sharing with Dell experts. Monaco Announces Launch of Signature Resorts. Monaco Coach Corp. announced June 13 the formation of Signature Resorts to develop and manage its growing luxury RV resorts segment. The new company, based in Nashville, Tenn., will be headed by E. Randall Henderson who will serve as president. In making the announcement, Monaco also reported that two new Signature Resorts developments are under construction in Bay Harbor, Mich., and Naples, Fla. 6 RVBusiness J U L Y 2 0 0 8 Go To: .com User Guide Contents 007-RVB_0807_LO_TOP 6/16/08 8:24 PM Page 17 of the NEWS Franklin Coach from page 8 and park model homes as it did before the storm, but, Abel noted, the appearance may be updated and some of the units may be built with aluminum sidewalls and fiberglass exteriors. “We need to move into the 21st century,” he said. Also, he emphasized Franklin will sell products only to registered dealers. That was the way his father wanted to do business and that is the way Don Abel intends to carry on. 6 from page 12 considerations, we imposed a freeze on some cable advertising in June and July, as well as some Internet and print advertising spending. Fortunately, we will still have a major summer presence on one of the year’s most anticipated and high-profile events — the 2008 Summer Olympics taking place August 8 -24. Go RVing spots will air more than 125 times on both network and cable coverage of the Olympics, generating exposure that will help ensure that RV travel is kept in the forefront of consumers’ minds in a highly visible way in a time of need, while setting the stage for a rebound as consumer confidence returns. Go RVing is also developing new tactics to help dealers capture pent-up RV demand as the market recovers and to communicate the RV travel value message to consumers through our website and fulfillment materials. This was the key topic of discussion during the Go RVing Coalition meeting during RVIA’s Committee Week on June 9. At that meeting, the Richards Group, Go RVing’s award-winning advertising agency, presented a 2009 media plan based on their research into successful ad strategies during recessionary periods. Coalition members provided their input on whether to adopt the agency’s and our staff’s recommended approach of focusing even more on leads-building media next year, to help capture the “low-hanging fruit” and identify prospects ready to buy. As you know, the Go RVing advertising campaign works hand-in-hand with RVIA’s public relations efforts to keep RVing in front of consumers. Given the current economic conditions, it is a complex PR environment, but our PR staff and agency of 19 years, Barton-Gilanelli & Associates, have developed an aggressive “RVIA PR: Taking the Offensive” plan. Through this approach, the PR team is offering fact-based stories to the media that demonstrates the counterintuitive reality that RV travel is still the best value, and that RVers are not parking their units — and the approach has yielded some terrific results so far, with positive coverage during the Memorial Day weekend on major TV news programs and daily newspapers from New York’s Wall Street Journal to the Los Angeles Times. Yes, these are trying times. But, that doesn’t mean they have to be devoid of long term thinking and optimism for the future. Smart marketers know this. We know this … that’s why we have a marketing plan for the times. 6 Impress Your Customers Offer Them All-Inclusive Travel Support Every Coach-Net membership still provides comprehensive roadside assistance and the only technical assistance program with RVIARVDA and ASE certified technicians on staff 24/7 to help your customers resolve operational issues. But now there’s more… We understand your customers and their passion for travel. So we’ve expanded our classic road service to meet their individual travel needs. • Gold offers a long list of concierge services for use both on, and off, the road. • Platinum expands Gold services with air, hotel, and baggage travel assistance. • Platinum Plus maximizes Gold and Platinum benefits with worldwide travel assistance and medical assistance. Call us today or visit our Web site to learn how Coach-Net can enhance your brand value and customer loyalty. www.coach-net.com 1.800.863.6740 J U LY Go To: .com User Guide 2 0 0 8 RVBusiness 17 Contents COACH NET, CIRCLE 114 ON READER SERVICE CARD LaBella 018-RVB_0807_LO_Spader_Rep 6/16/08 4:16 PM The SPADER Page 18 REPORT ■ BY JOHN SPADER Back-to-Basics “Bad habits are made in good times and good habits are made in bad or tough times.” I am not sure where this quote originated, but I have heard it many times through the years — most recently from a consistently high-performing dealer in one of my 20 groups. He made this statement to the group and then proceeded to share with us the list that he and his managers had made of all the “bad” habits they had developed during the last few years when business had been very good. They now had action plans to address and change each of the issues on the list. In tougher times, it is important for stability, and even survival, that a business makes sure the foundational basics are in place and are being executed. In working with hundreds of dealers across several industries, it is exceedingly clear that those who have the basics in place, and are executing them, are significantly better off. The following is a simple assessment of a few of the key items that can make a significant difference — if implemented. Hopefully, this will help RV dealers identify some basic improvements that will help them stabilize and/or grow their business, especially in more challenging times. Financial People Management (cont.) We have a strong balance sheet (our debt-to-equity is 2.5-to-1 or lower). ■ Yes ■ No The organization uses a proven and effective survey of all employees to know if and where there are “people issues” within ■ Yes ■ No the organization. We have a detailed annual profit plan in writing broken down by month. ■ Yes ■ No We do monthly deviation reports and forecasts of sales, available income (gross profit), expenses, and net profit/loss to know where we are compared to plan, and where we are headed if things don’t change. ■ Yes ■ No The leader of the dealership has the passion, energy, commitment and competence to lead through tough times. ■ Yes ■ No Each department is staffed at the appropriate level based on realistic sales projections. ■ Yes ■ No We have forecasted and are managing and monitoring our cash flow on an annual and monthly basis. ■ Yes ■ No Sales We know our true cash position daily (our position after all payables, customer deposits, etc. are subtracted). ■ Yes ■ No There is a unit sales process that is written, trained, and followed ■ Yes ■ No daily. Inventory There is a written and followed process for following up on Internet leads. (They are serviced as if they called on the phone or walked in the door.) ■ Yes ■ No We have an annual inventory plan in writing that is based on our targeted sales volume, as well as broken down into monthly inventory goals by product type. ■ Yes ■ No We monitor and “tweak” our inventory plan monthly to adjust to changing market conditions. ■ Yes ■ No People Management We are creating and executing plans to keep the nonverbal environment of our dealership positive, fun, and high-energy, even if the market is tough. ■ Yes ■ No The leadership of the business knows and uses the different leadership styles needed in favorable versus unfavorable situations. ■ Yes ■ No The business has an effective people-management system that consistently hires the correct people for the job and then trains, develops, and manages them to high performance. ■ Yes ■ No We have traffic logs that measure and monitor all store traffic ■ Yes ■ No and close ratios. The dealership has a written and implemented follow-up process with all prospects and customers. ■ Yes ■ No Market share is measured, monitored and managed. ■ Yes ■ No The dealership is flat-rate billing and menu selling in the service ■ Yes ■ No department. There is an effective sales process in the parts and accessories ■ Yes ■ No department. There is a defined, written, and followed marketing plan for the dealership and all its departments, based on realistic market ■ Yes ■ No conditions. It has been proven that dealers who can answer yes to all or most of these items will have a dealership that is more stable and out-performing the market conditions, especially in tougher times. We wish you the best and hope you found a nugget or two in the assessment. 6 An author, consultant and instructor, John Spader has worked with a host of individual companies (most frequently retail dealerships) in a variety of industries. Spader Business Management - and the network of 20 Groups for which is has largely become known - blends statistical analysis and hands-on coaching and consulting to assist clients in formulating proven business plans and increasing revenues. Comments or suggestions can be sent to: articles@spader.com. 18 RVBusiness J U L Y 2 0 0 8 Go To: .com User Guide Contents 007-RVB_0807_LO_TOP 6/16/08 8:24 PM Page 19 of the NEWS from page 7 Curtain sees Class A shipments falling in 2008 and then remaining at a low level in 2009. He also sees conventional travel trailers falling in 2008, but then starting to improve modestly in 2009. “The one category I see as continuing to decline over the forecast horizon (throughout 2009) is the folding camping trailer,” he said, noting that those buyers are typically more susceptible to income constraints and a “diminution of living standards because of rising fuel and food costs.” Industry officials and analysts queried by RVB agreed with Curtin’s view that there won’t be a significant uptick before next year. Paul Eskritt, president of Fleetwood Enterprises’ RV Group, Riverside, Calif., thinks “It will be a tough summer, with maybe a little recovery in the fall after we get through the election, which always spooks people. And now you’re heading into the winter months; spring will be the next measurable upturn.” Added Bob Wheeler, president of Airstream Inc., Jackson Center, Ohio: “How long and deep of a recession? That’s a billion-dollar question — what makes things turn and break back upward? I don’t see anything short-term that will have a meaningful impact on consumer confidence. Even the mitigation of gas prices won’t help. We’re hoping the next buying cycle will start in early 2009, once we get the elections behind us.” Kathryn Thompson, senior research analyst at Avondale Partners LLC noted the similarities between the current downturn and that of 1990-1991, which was also driven in large part by a credit crisis and housing bust and lasted for about 28 months. Overall, RV shipments were off 10.9% in the first four months of this year from a year ago, according to RVIA. Gearing for Price Hikes The relentless rise in commodity/raw materials prices has gotten little attention. But its effects on RV suppliers and manufacturers are very real and will become more apparent in price hikes anticipated later this year and next. Under normal circumstances, a downturn in the economy would reduce demand and help contain materials costs. But the impact of such factors as China’s rapid infrastructure development have kept demand — and prices — high even as the U.S. economy has cooled off. As Fleetwood’s Eskritt pointed out, “You’re seeing significant (price) increases in steel, aluminum, copper and any petroleum-related products. At the end of the day, somebody has to bear the costs. Metals surcharges on products, going through the model year, will likely affect pricing by most manufacturers.” Chassis are, of course, the single biggest item in a motorhome. They account for about half of the average materials cost in Class A and C coaches. Overall, materials account for about two-thirds of the average wholesale price of these RVs, noted Sarah Nielsen, vice president and chief financial officer for Winnebago Industries Inc., Forest City, Iowa. Chrysler Holding LLC’s Dodge Division, Auburn Hills, Mich., already announced an early, mid-2008 price hike of less than 5%. But Winnebago officials are bracing for what could well be “fairly big increases” from major RV chassis suppliers like Workhorse Custom Chassis LLC, Union City, Ind., and Ford Motor Co., Dearborn, Mich., said Nielsen. “They could be a significant element this fall,” Nielsen pointed out. In 2010, diesel engine-chassis suppliers will also face higher costs related to additional emissions controls required to meet stiffer governmental standards. How much that will add to the cost of an RV diesel chassis is still unknown, though it’s not likely continued on page 20 ARVC Convention from page 7 business.” Cornwell said some Florida RV park and resort owners are benefiting from higher fuel prices because “snowbirds” are taking advantage of a “6-6” program and leaving their RVs behind on rental spaces in the off-season rather than driving them back up North. The program has been available for many years in Florida but more visitors are availing themselves of the service this year, he said. And, he added, in-state RVers are staying in Florida, which also helps park revenue. The association offered a number of different seminars at the convention, led by expert moderators including Robert Bouse of Kampgrounds of America and Bob MacKinnon of MacKinnon Campground Management. Jim Tillman, the association’s lobbyist, reviewed key legislative matters affecting the state’s campground industry. Max Gibbs, former chairman of the National Association of RV Parks and Campgrounds (ARVC), also spoke at the convention and reviewed the benefits of belonging to ARVC while campground manager Tim Deputy moderated the cracker barrel session. During the convention, new officers were elected to serve two-year terms. They are: President Linda Phelps, Up River Campground, North Fort Myers; Vice President Bob Little, Flamingo RV Resort, Jacksonville; Treasurer Pat O’Neill, Camping on the Gulf, Destin; Secretary Tim Deputy, Sun ‘N Fun RV Resort, Sarasota. 6 B W TRAILER HITCHES, CIRCLE 111 ON READER SERVICE CARD Economic Climate J U LY Go To: .com User Guide 2 0 0 8 RVBusiness 19 Contents 007-RVB_0807_LO_TOP 6/16/08 8:24 PM Page 20 of the NEWS Economic Climate from page 19 adjustments,” he said. However, even in the current downturn, “There’s good business potential out there,” said Richard Florea, president of Dutchman Manufacturing Inc., Goshen, Ind. “But you have to work harder and smarter and ‘laser focus’ on products to make sure everything you do adds value. It’s no secret guys are falling by the wayside. We hope to take market share,” he added. As one example, Dutchman has been growing its Western trailer sales in the face of a declining market, as a result of its parent, Thor Industries, Jackson Center, Ohio, having built a plant in Burley, Idaho. It produces both Dutchman trailers and sister division Four Winds International, Elkhart, Ind., products. According to Florea, the plant’s location — within 750 miles of “every major Western market” — allowed the company to trim high freight charges which particularly affect entry-level products, and made the product more competitively priced. “We’ve been picking up dealers and growing the market out West,” he concluded. Manufacturers also still see strong demand — and are gearing more products — for such segments as micro/ultra-light trailers, park models and smaller diesel-powered motorhomes. Ultra-light trailer demand, driven by high fuel prices, will continue getting long-range impetus from more stringent forthcoming new Federal fuel economy standards. “You’ll find people going to lightweight products and the focus on aero designs increasing every year. It’s been a major trend, and will definitely continue,” said Fleetwood’s Eskritt. “We’re definitely focused on lighter weight products.” continued on page 44 MITO CORP, CIRCLE 104 ON READER SERVICE CARD to be as big a pricing hit as with ’08 models. With 2008 models, new on-board diagnostics (OBD), along with a particulate filter used to capture and burn off soot were required. The new emission technology also required various sensors to monitor the exhaust before it gets to the filter, as well as afterward, to ensure the engine is operating properly to protect the aftertreatment system from damage. The new technology was largely responsible for Winnebago’s average dealer cost of a Class A diesel motorhome, for example, increasing from about $160,000 in the fourth quarter of fiscal 2007 to $170,000 in fiscal 2008, Nielsen noted. Other factors, such as equipment content/features, also contributed to the increase. Separately, suppliers such as Atwood Mobile Products, Elkhart, Ind., a major producer of numerous RV products ranging from water heaters to vinyl windows, have also been feeling the materials’ cost impact. The company has already sent a letter to customers signaling its intent to raise prices. Depending on the component and amount of value added, the increases could range from 21⁄2% to 6% and potentially up to 14%, said Tim Stephens, company president. “The price increase will obviously be higher for aluminum extrusions for trim, for example, which has 80% material content, than on a product that only has 55% material content,” he noted. Similarly, Drew Industries Inc., White Plains, N.Y., is anticipating price hikes later in the year. However, at the company’s first-quarter earnings conference, Fred Zinn, Drew’s newly appointed president, said it was “too early to estimate the timing and net impact of higher raw material costs and increased selling prices.” “Raw material cost increases of this magnitude require that we obtain significant price increases from our customers,” Zinn added. “Unfortunately, these cost increases come at a challenging time, with the downturn in both the economy and our industries.” Overall, Drew, like Atwood and others, has been making every effort to deal with the costs by improving operating efficiency and reducing overhead. Drew has even been “pre-buying certain raw materials at lower prices to the greatest extent possible,” Zinn said. He anticipated that the efforts would “largely” help the company “offset the raw material cost increases,” but noted “there could be a difference in the timing of the increases in costs and sales prices over the next several months.” Manufacturers Sight Opportunities The downturn has been taking its toll on dealers and manufacturers alike. National RV Inc., Western RV Inc. and Travel Supreme Inc. all ceased production this year, while some other manufacturers cut back production, particularly in Class As, where demand continued to decline. “My feeling is it’s not done yet,” said Eskritt, with reference to the manufacturer shake-out. Fleetwood itself took numerous actions, including another $40 million in annual operating expense reduction in fiscal 2008, to shore up its financial position, according to John Diffendal, CFA with BB&T Capital Markets. Top management, “while more upbeat and what we would term ‘comfortable’ after its numerous actions, is still looking for 3-5% declines in its markets in fiscal 2009,” Diffendal added. But Fleetwood also “feels (the additional market declines) can be handled without further major production capacity or overhead 20 RVBusiness J U L Y 2 0 0 8 Go To: .com User Guide Contents 021-RVB_0807_LO_NIF-Winneb 6/16/08 NEWS inFOCUS 4:13 PM Page 21 W I N N E B A G O D E A L E R D AYS New, Shorter Diesel Pusher, Merged Class A Gas Series Introduced at ’09 Winnebago Industries’ ‘Dealer Days’ More than 600 dealers attended the annual “Dealer Days” program, held at the Mirage hotel in Las Vegas. Streamlined Winnebago, Itasca Product Lines to Include 23 Models, 78 Floorplans; More than 600 Dealers Celebrate Manufacturer’s 50th Year ■ P H OTO S B Y T H O M A S M Y E R S innebago Industries Inc. drew more folio a week before the “Dealer Days” conventhan 600 dealers to the Mirage hotel in tion upon the retirement of Bruce Hertzke. Las Vegas May 12-15 to mark its 50th For 2009, Winnebago will offer 23 Winnebago anniversary and promote 2009 products at a and Itasca motorhome models and 78 floortime when the market is as challenging as any plans, 46% of which are new or redesigned. in recent times. In challenging times like this, Olson told dealers “All in all, I was very pleased with the dealer reaction to our 2009 products,” Journey said President Bob Olson, a 38-year Winnebago employee who added the duties of chairman and CEO to his port- W Winnebago has added a shorter 34-foot floorplan to the 2009 Winnebago Journey/Itasca Meridian diesel pusher series to appeal to fuel-conscious buyers. Built on 29,410-pound GVWR Freightliner XC chassis with 350hp Cummins ISB engines, Journey/Meridian features a $212,275 base MSRP. “Historically, (shorter diesel pushers) haven’t been a super-successful line,” said Winnebago Chairman, President and CEO Bob Olson. “We are willing to take a gamble. With fuel prices the way they are, people are going to be looking more toward coaches like that.” J U LY Go To: .com User Guide 2 0 0 8 RVBusiness Contents 21 021-RVB_0807_LO_NIF-Winneb 6/16/08 4:13 PM Page 22 Winnebago Industries’ President Bob Olson (left, on stage during the entertaining “Dealer Days” presentation), added the duties of chairman and CEO following the scheduled retirement of Bruce Hertzke a week before the annual dealer confab. into a “J series” Adventurer Class A, while the Itasca Sunrise and Suncruiser were merged into a new Itasca “K series” Suncruiser. While Olsen told RVBusiness the product merger “was well received,” Bill O’Leary, vice president of product development, said the result in both cases will be retail prices several thousand dollars lower than the 2008 model carrying the Adventurer and Suncruiser nameplates. And he said it will give Winnebago the opportunity to focus more on diesel products. in Las Vegas that it’s more important than ever for retailers and manufacturers to form strong bonds. “If the current downturn continues, the potential exists that more (manufacturers) will fall,” Olson said. “That’s why it’s important for dealers to partner with a strong OEM and why it is important for Winnebago Industries to partner with strong dealers. “I can assure you that as a company, Winnebago Industries is in an extremely strong position.” The company in 2007 was again the market leader with an 18.6% share of the combined Class A and Class C sales, and led in Class C sales with a 24% market share. Destination The Winnebago Destination/Itasca Latitude Class A pusher has been redesigned for 2009, but still offers two chassis choices — a 27,910-pound GVWR Freightliner XC rear-engine diesel equipped with a 340-hp Cummins engine or a 26,000-pound GVWR Workhorse UFO rear gas with a 340-hp GM Vortex powerplant. Available in 38- and 40-foot floorplans, the base MSRP is $183,666. “Last year we shared data that showed Class A diesel products had surpassed Class A gas volumes in sales, and that trend has held true during the past year,” he said. “The diesel-pusher market segments stand out as a prime opportunity for increased volume and profit opportunity for our dealers.” O’Leary also noted that Winnebago Industries’ diesel motorhomes — Winnebago Destination/Itasca Cambria Redesigned for 2009, the Winnebago Aspect/ Itasca Cambria Class C offers two new floorplans and a lower profile, while maintaining 6 feet 5 inches of headroom. Built on a 14,500-pound GVWR Ford E-450 cutaway chassis with 30- to 32-foot floorplans and up to three slideouts, the new Aspect/Cambria features standard full-body paint. MSRP: $81,257 Highly visible among the displays at the Mirage was the new 2009 Sprinter-based ERA Class B motorhome, which is being marketed as a corporate brand rather than carrying the Winnebago or Itasca nameplates. “We’ve made key improvements, have exciting floorplans, more eye appeal, and we have done something this year that is very unusual in today’s world of rising commodity costs and other economic bad news,” Olson told dealers. “We held the line on diesel pricing.” Winnebago also reduced its emphasis on gas-powered Class A motorhomes as the Winnebago Voyager and Adventurer motorhome brands were combined 22 View The 2009 Winnebago View/Itasca Navion Class C features three floorplans on the fuel-efficient 11,030-pound GVWR imported Sprinter cab chassis equipped with a 154-hp Mercedes-Benz diesel engine. MSRPs start at $92,418. RVBusiness J U L Y 2 0 0 8 Go To: .com User Guide Contents 021-RVB_0807_LO_NIF-Winneb 6/16/08 4:13 PM Page 23 Latitude, Journey/Meridian, Tour/Ellipse and Vectra/ Horizon — will continue to be built exclusively on Freightliner chassis. “They are the diesel chassis product leader and have the best diesel chassis service network,” he said. He also stressed that Winnebago continues to be committed to emphasizing the differences between the Winnebago and Itasca brands. “We announced our brand-differentiation strategy last year and we are continuing to reduce closely aligned sister products in order to strengthen representation in all model lines,” O’Leary said. “This approach will also reduce brand competition that lowers profit potential for both dealer networks.” Roger Martin, vice president of sales and marketing, said that marketing initiatives also will focus on reinforcing brand differentiation in ads and brochures, Internet websites and shows. Winnebago Industries, he added, has created separate websites for the Winnebago (www. gowinnebago.com) and Itasca (www.goitasca.com) as part of the differentiation initiative. Martin told dealers that the current industry difficulties will turn around. “Having been around this long as a company, we’ve collectively seen down markets before,” Martin said. “Traditionally, our industry is one of the first to indicate an economic downturn and, we are traditionally on the leading edge of a rebound. So the question isn’t if it will turn around, but when.” Suncruiser Winnebago Adventurer has been merged with the Voyager product line for 2009 to create a new lineup of gas-powered Adventurer Class A coaches with GVWRs ranging from 22,000 pounds to 24,000 pounds on either Workhorse W-22 or Ford F-53 chassis. The Itasca Suncruiser and Sunrise series were also merged to create a new Suncruiser line. Available in four floorplans in lengths of 33 to 39 feet, MSRPs start from $124,828. “Nobody can give a hard date,” he continued. “However, based on what we are seeing, we believe the November elections hold a key.” Also attending the dealer meeting was Richard Coon, president of the Recreation Vehicle Industry Association (RVIA), who delayed his departure for a trade mission in China to be in Las Vegas, and Mike Molino, president of the Recreation Vehicle Dealers Association (RVDA). Each dealer received a 36-page, soft-cover book, 50 Years on the Road, containing a decade-by-decade overview of the rich history of the company founded in 1958 by John K. Hansen, along with recollections from past and present employees. 6 Top Dealers Honored Special accolades were reserved during Winnebago Industries’ annual Dealer Days for dealerships that continued to perform well even in a challenging market, as well as those recognized for superior customer service. ■ Lazydays RV Center, Seffner, Fla., which took top overall honors as well as the top Winnebago brand and top Itasca brand nationally ■ La Mesa RV Center, San Diego, Calif., the leading Winnebago brand dealer in the Western Region ■ Mike Thompson Recreational Vehicles, Fountain Valley, Calif., the top Itasca brand dealer in the Western Region ■ Woody’s RV World, Red Deer, Alberta, top Winnebago brand dealer in Canada ■ Voyager RV Center, Winfield, B.C., Canada’s top Itasca brand dealer ■ Motouris LTD, Glattbrugg, Switzerland, No. 1 rental dealer Winning Winnebago’s Partners in Excellence award, recognizing dealerships with the best market share penetration in their areas: ■ Winnebago Western Region: Jack Sisemore Traveland LP, Amarillo, Texas; Uhlmann RV Inc., Chehalis, Wash; and Alpine Recreation Sales & Rentals Inc., Morgan Hill, Calif. ■ Itasca Western Region: Olympic RV, Sequim, Wash.; Guaranty RV Centers, Junction City, Ore.; and Village RV, Roseville, Calif. ■ Winnebago Eastern Region: Bullyan RV, Duluth, Minn.; McGeorge Camping Center Inc., Ashland, Va.; and Media Camping Center Inc., Media, Pa. ■ Itasca Eastern Region: Camping World RV Sales, Midway, Fla.; Suncoast RV Inc., Ocala, Fla.; and Barrington Motor Sales, Bartlett, Ill. In addition, 139 dealers also were honored with Winnebago’s Circle of Excellence award in recognition of their high customer satisfaction ratings. During the meeting, Winnebago also named Matt Ellinger of Harberson RV-Pasco, Holiday, Fla., as its Peak Performer of the year. Winnebago created the program in 1999 to recognize “exemplary dealer sales professionals.” This past year, 585 Winnebago and Itasca dealership sales personnel were recognized with Peak Performer status and seven were selected as regional winners. Four, including Ellinger, earned the right to participate as finalists in a head-to-head competition. Other finalists were Mike McMullen, PleasureLand RV, St. Cloud, Minn.; Tom Durell, Mike Thompson RV, Fountain Valley, Calif.; and Pam Christopher, John Bleakley RV, Douglasville, Ga. Kelli Harms, public relations specialist for Winnebago Industries (center), is joined by Joe Altman (second from left), owner of Carson, Calif.-based Altman’s Winnebago, and dealership representatives (l-r) Danielle Conley, Darylin VanWagner and Michael Burke. J U LY Go To: .com User Guide 2 0 0 8 RVBusiness 23 Contents 024-RVB_0807_LO_NIF-Coachm 6/16/08 NEWS inFOCUS 4:15 PM Page 24 C O A C H M A N I N D U S T R I E S Coachmen Unveils New ‘Avant-Garde’ Interior Treatment, First Tag-Axle Class A to Dealers European-flavored Avant-garde interiors place a premium on flowing curves and such features as halogen lighting and fold-down kitchen faucets. Company Also Resurrects Shasta Nameplate With Introduction of New Airflyte Lightweight Towable epresentatives from about 90 RV dealerships were among the 265 people who attended Coachmen Industries Inc.’s 2009 product unveiling June 2-4 at the Pepper Mill Resort, Spa and Casino in Reno, Nevada. “The meeting went very well,” said Bill Martin, Coachmen RV Group vice president of sales. “The response to the new product was very good. We had a whole bunch of changes across the board.” Chief among them was the introduction of a European-inspired “Avant-garde” interior design package in the rear-diesel Sportscoach and front gas-powered Mirada Class A motorhome lines, along with the Prism, Condor and Leprechaun Class C’s. Also on display was the reintroduction of the Shasta brand travel trailer and a new tag-axle Sportscoach floorplan. Coachmen CEO Richard Lavers, President Michael R. Terlep, Martin and Coachmen product managers spoke at a general session June 2. Lavers addressed the issues of $4 per gallon fuel, the negative tone of the presidential election, the declin- R ing value of the dollar and continued speculation about a national recession. In response to a Wall Street Journal article that suggested Coachmen was facing financial difficulties, Laver assured dealers that Coachmen is a financially strong, stable company. Among products shown to dealers: ■ The new Avant-garde interior treatment was displayed in a 31-foot gas-powered Mirada Class A motorhome. The European-inspired living quarters feature cur ved Tax-axle Sportcoach Legend 24 RVBusiness J U L Y 2 0 0 8 Go To: .com User Guide Contents 024-RVB_0807_LO_NIF-Coachm 6/16/08 4:15 PM Page 25 ■ The 45-foot Sportscoach Legend, Coachmen’s first tag-axle. Built on a 44,600-pound GVWR Freightliner XC chassis mated to a 500-hp Cummins ISM engine, the Legend is the third floorplan in the Sportscoach series. With mirrored ceilings, solid-surface countertops, radius cabinet doors and tile floors, the Legend retails from $307,510. 6 While the Shasta carries ‘60s styling cues — note the “wings” — it boasts contemporary Avant-garde interior. BRAKEBUDDY, CIRCLE 108 ON READER SERVICE CARD cabinetry and ceiling accents, 26-inch LCD TVs with a nearly 160-degree viewing angle, fold-down kitchen faucets, vessel bathroom basins, halogen lighting and extra storage throughout, including storage slots above the overhead cabinets. “The objective was to ‘change the game’ through a coach with unprecedented styling, practical innovations, thoughtful living amenities and friendly and appealing style lines,” Terlep said. The entry-level, Mirada Avant-garde floorplan, with laminated-fiberglass sidewalls, features new front and rear caps with a full-body paint option for an MSRP of $102,893. ■ Coachmen brought back the retired Shasta nameplate with the debut of a diminutive 17-foot Shasta Airflyte lightweight travel trailer. “It’s got some of the classic lines with all of the modern amenities,” Martin said. Featuring the new Avantgarde interior with very few 90-degree angles, the laminated-fiberglass-and-aluminum Airflyte with a dry weight of 2,482 pounds features 77-inch ceilings and a complete wetbath. Retail base price: $20,300. J U LY Go To: .com User Guide 2 0 0 8 RVBusiness 25 Contents 026-RVB_0807_LO_NIF-China 6/16/08 4:11 PM Page 26 NEWS inFOCUS Shanghai RV & Camping Show East Meets the Recreational West: RVIA Leads Exploratory Trade Mission to China Members Attend Shanghai RV Show, Visit Chinese Manufacturing Plants; Reciprocal Trip May Be in Works. ‘I’m Convinced They Have No Idea What Camping is About (in the U.S.),’ Noted RVIA President Richard Coon. ■ BY BOB ASHLEY The American delegation included Wilbur Bontrager, chairman of Jayco Inc. (third from left) and Richard Coon, RVIA president (fifth from left). The trade mission included visits to manufacturers in China’s evolving RV market. An 18-member trade mission to China May 16-22 led by the Recreational Vehicle Industry Association (RVIA) found enthusiastic support for the RV lifestyle — American style — but Chinese RV manufacturing and campground industries that remain in their infancy. “There’s really not much of an industry there yet,” said Wilbur Bontrager, chairman of RV manufacturer Jayco Inc., Middlebury, Ind. “Certainly there’s a belief that with a middle class emerging and with a growing upper class, there could be a future market. But they have a long way to go.” The primary purpose of the trip was to attend the China RV and Camping Show in Shanghai that featured Chinese-built RVs and seminars on American RVing presented by members of the U.S. contingent. While in Shanghai the trade mission — coordinated by the U.S. Department of Commerce — also met with the Shanghai Foreign Both of these coaches were built by Great Wall Motors in Beijing. Interestingly, while the Class A unit is structured like an American motorhome, there is no passenger seat up front, and there’s a bulkhead behind the driver. “In China,” noted KOA’s Mike Atkinson, “you’d probably have a driver for a rig like this.” 26 RVBusiness J U L Y 2 0 0 8 Go To: .com User Guide Contents 026-RVB_0807_LO_NIF-China 6/16/08 4:12 PM Investment Commission and representatives of the U.S. Department of Commerce for briefings on conducting business in China. Some of the group later visited factories operated by Zhong-Ou International Group, a manufacturer of Class B and C motorhomes; specialty vehicle manufacturer System Equipment Co.; and Higer Bus Co. Ltd., a manufacturer of vehicles as diverse as airport shuttles and high-end buses — the company reportedly builds 14,000 units a year — which has built a prototype Class A luxury motorhome. Also on the itinerary was a visit to the facilities of China’s only RVIA member, CenTech Specialty Vehicle Ltd. in Tianjin, a motorhome and travel trailer manufacturer that exports the iCamp travel trailer to the U.S. To conclude the trip, the entourage visited Great Wall Motors in Beijing, a manufacturer of Class A, B and C motorhomes and specialty vehicles. Bontrager noted that the Chinese don’t have the outdoors history that Americans do, which dates back to the 19th-century wagon trains that opened the American West. “I don’t think that kind of experience has existed for China in many years,” Bontrager said. While agreeing with Bontrager, Jeff Porter, president and CEO of Velvac Inc., New Berlin, Wis., a manufacturer of mirrors for RVs and Page 27 LEFT: Australian-based Swagman Motorhomes expects to export its Chinese-built Class A to the U.S. in 2009. BELOW: Mike Atkinson, KOA facilities development manager (left) at KOA booth at Shanghai show. commercial vehicles, said a Chinese market for recreational vehicles could emerge very quickly if government officials put their minds to it. “The issue with Chinese markets is that things develop very quickly, particularly after the government gets behind an initiative,” said Porter, who has made more than a half-dozen trips to China on behalf of his company. “For the Chinese, it’s obviously another job-creation opportunity, but it also would create more leisure and recreational opportunities for the Chinese people as well. I think both of those are priorities for the Chinese government.” RVIA President Richard Coon, who led the trade mission, said the trip was useful for the government and business contacts the group made. “We expanded our understanding of the main issues and who the players are in the industry,” Coon said. “We visited some pretty high-powered companies, particularly on the auto and bus side. All of them are interested in getting into RVs.” Coon said that there’s a possibility that RVIA will host a contingent of Chinese businessmen. “I’m convinced TOP: U.S. Department of Commerce assisted in setting up several meetings, including this one attended by (l-r): Bob Parris of GE Financial; Craig Kirby, RVIA vice president and general counsel; and Bruce Hopkins, RVIA vice president of standards. Other attendees included Gwen Lyle, an official with the U.S. Embassy (third from right), Atkinson, and Edward Han of Synorica Resources. ABOVE: Valvac’s Jeff Porter, a Higer Bus Co. representative, Parris, Hopkins and Bontrager examine a Scania chassis at Higer plant. LEFT: Brian Mccormick of United Shade, Lippert components’ Scott Mereness and Ti-Patrice Lavers, sourcing specialist for Coachmen Industries, tour Higer facility. J U LY Go To: .com User Guide 2 0 0 8 RVBusiness 27 Contents 026-RVB_0807_LO_NIF-China 6/16/08 4:12 PM Page 28 LEFT: David Coffin, director of product development for Fleetwood RV, speaks with representatives of 21RV.com, an RV news resource in China. RIGHT: Unusual mini-camper built by Great Wall Motors. “They are a pretty innovative group of people,” Atkinson noted. they have no idea what camping is about here,” Coon said. Mike Atkinson, facilities development manager for Kampgrounds of America (Chinese) group, since they have no working knowledge as to what camping is. No one seemed to understand the (camping) experience. The concept of recreation is foreign to all the people I spoke with. “Camping and campgrounds “ We expanded our understanding of the main issues and who the players are in the industry. We visited some pretty high-powered companies, particularly on the auto and bus side. All of them are interested in getting into RVs.” – Richard Coon, RVIA President Inc., (KOA) Billings, Mont., who manned a booth at the Shanghai RV show with RVIA and Gary Enyart from Cummins Power Generation, Minneapolis, Minn., found people attending the show enthusiastic about camping but uninformed regarding the lifestyle. In fact, trailers currently are prohibited on China’s highways, as evidenced by an exhibitor at the show who was stopped by police as he was transporting a travel trailer to the exhibit hall. “It’s all so foreign to them,” said Bontrager. “And I’m not sure the average vehicle manufacturer in China would even have towing a trailer in mind when they’re building their cars and trucks.” “There are a number of groups in China that truly believe that camping is the wave of the future,” Atkinson wrote in a journal he kept during the trip. “Overwhelming issues plague this visionary 28 are viewed as the necessary evils to produce RVs and not as potential profit centers,” he added. “The RV industry is seen as a subset of the auto industry — and camping as a subset of that. That is unlike the U.S., where they all are separate industries.” Craig Kirby, RVIA vice president and general counsel, said there was widespread agreement among business executives and government officials the group met with that the barriers to developing a strong RV industry in China should be removed. “Government and business officials have great expectations for RVs in China,” Kirby said. “They are still trying to determine what the market is going to be in China. It could be very different than here in the United States.” 6 ABOVE: This isn’t an RV, but a custom-built tour bus coming off the Higer Bus Co. assembly line. BELOW: Plush living quarters inside a Chinese-built Kinglong Class A appear on par with production-based American coaches. FAR LEFT: iCamp trailer. RVBusiness J U L Y 2 0 0 8 Go To: .com User Guide Contents 029-RVB0807 PG 29 TOP 50 C 6/12/08 1:54 PM Page 29 CALL FOR ENTRIES RV Business magazine, along with our 2008 Leadership Alliance members, are proud to introduce the 2008 Top 50 Awards Program honoring those RV dealers that are unsurpassed in overall busines operations … a program destined to become the most coveted, national RV award. Visit www.rvbusiness.com to… CALL THEM THE LEADERS THE INNOVATORS THE STANDARD BEARERS THE INDUSTRY’S BEST And we’ll call them RV Business magazine’s Top 50 DOES THIS SOUND LIKE A DEALER YOU KNOW? Does the dealer put as much emphasis on customer service as it does sales? Does the dealer value technician efficiency? Does the dealer invest in its future by training employees? Does the dealer have a solid plan for success? Does the dealer strive to be better than the competition? IF SO, WE WANT TO KNOW ABOUT IT! View our Frequently Asked Question page Nominate Dealers Download the official Top 50 Application Reserve your spot at the Top 50 Dealer Awards Dinner & Celebration, Sept. 24, 2008 during the RV Dealers International Convention & Expo in Las Vegas RV Business and the Go To: .com User Guide Contents 030-RVB_0807_LO_OEM_Forest O E M 6/16/08 4:14 PM Page 30 S H O W C A S E Forest River Inc. Founded by Industry Veteran Peter J. Liegl in 1996, this Elkhart, Ind.-based Company Grew to Become the No. 2 RV Manufacturer Before its Purchase by Berkshire Hathaway Inc. in 2005. Today, with Liegl Still at the Helm, the Decentralized Firm Builds Towable and Motorized RVs at 62 Facilities in Five States — and is Approaching $2 Billion in Annual Sales. P eter J. Liegl has preached a simple and consistent sermon since forming RV manufacturer Forest River Inc. a dozen years ago and building the Elkhart, Ind., company into an RV industry powerhouse: Sell the best products at the best prices and then provide quality service for them. Of course, it’s not an unfamiliar mantra among RV manufacturers — but few have built a dynamic company that sells nearly $2 billion in product a year. “We still have the same philosophy as when we started out,” said Liegl, 64. “If you stacked up everybody’s products and looked at them in-depth and looked at what you’re getting for a certain price, somebody’s going to be best and someone’s going be to worst. We expect to be the best. We pay more attention to detail, we work harder and we’ve got better, experienced people.” Liegl founded Forest River in 1996, two years after he was dismissed as president of publicly owned Cobra Industries Inc., which soon went through bankruptcy. Two years later, Liegl, who got his start at Coachmen Industries Inc., purchased the remnants of Cobra to form Forest River. Before a decade was out, Liegl had turned Forest River into the No. 2 RV manufacturer in the U.S. In July 2005 he sold privately owned Forest River to legendary investor Warren Buffett’s Berkshire Hathaway Inc., Omaha, Neb., which in 2007 had $118 billion in revenue from such diversified subsidiaries as GEICO, Dairy Queen, Helzberg Diamonds and World Book encyclopedia. Buffet made an offer to buy Forest River during a telephone conversation with Liegl just one day after he learned about the company. In Berkshire Hathaway Forest River CEO Peter Liegl (right) with Mike Williams, plant manager for the company’s Sunseeker and Lexington divisions, and Jeff Babcock, head of sales and marketing. V I T A L S T A T I S T I C S COMPANY: Forest River Inc. (www.forestriverinc.com) PARENT COMPANY: Berkshire Hathaway Inc. LOCATION: Elkhart, Ind. FOUNDED: 1996 KEY PERSONNEL: Peter J. Liegl, CEO; Joe Greenlee, CFO; Jeff Babcock, sales and marketing; Jeff Rowe, human resources; Gary Chamberlin, vendor relations; Doug Gaeddert, general manager (GM), travel trailers and fifth-wheels; Don Gunden, GM lightweight travel trailers and folding camping trailers; Art Coven, GM Class A gas motorhomes; John Cunningham, GM Class A diesel pushers; Tim Graber, GM minimotorhomes; Jim Foltz, GM park models; Ty Miller, GM California; Tom Martin, GM Oregon; George Lot, GM cargo trailers; Tom McCuddy, GM marine PRIMARY PRODUCTS: Class A, B and C motorhomes, cargo trailers, buses and pontoon boats. PHYSICAL FACILITIES: 62 locations in Indiana, Michigan, California, Oregon and Texas EMPLOYEES: 6,500 2007 REVENUE: $2 billion. 30 RVBusiness J U L Y 2 0 0 8 Go To: .com User Guide Contents 030-RVB_0807_LO_OEM_Forest B Y B O B 6/16/08 4:14 PM A S H L E Y Page 31 ■ Inc.’s 2005 annual report, Buffett said, “Pete is a remarkable entrepreneur. You can be sure that I won’t be telling Pete how to manage his operation.” During the intervening period, Buffett has kept that promise, communicating with Liegl no more than once a year — “If that,” Liegl said. “I see him at the stockholders’ meeting. We just had one (in April).” The annual meeting this year attracted some 26,000 investors, some of whom paid more than $150,000 per share of Berkshire Hathaway stock. By Liegl’s account, Forest River’s annual sales have risen by about $400 million to just under $2 billion since the sale three years ago. “The advantages of being a public or private company balance out,” Liegl said. “When we were in the rapid growing stage, we were private. But to raise capital, it’s a little more difficult for a private company.” And even in a soft RV market, Forest River is holding its own, Liegl reported. “We are bumping $2 billion (annually) right now,” Liegl said. “We’re a little ahead this year over last.” Forest River is highly decentralized, with only about 60 employees in the Elkhart headquarters, most working in accounting and finance. Forest River’s many divisions are run by general managers in the field who report directly to Liegl and share in the financial success P H O T O S B Y S H A W N S P E N C E ABOVE: The Berkshire, a new Class A diesel pusher available in 36- to 39foot lengths in triple or quad-slideout floorplans, was named to recognize Forest River’s parent company, Berkshire Hathaway Inc. BELOW: Art Colvin (left) GM for the Cardinal division, with Cardinal division Sales Manager Tim Miller. J U LY Go To: .com User Guide 2 0 0 8 RVBusiness 31 Contents 030-RVB_0807_LO_OEM_Forest 6/16/08 4:14 PM Page 32 P R O D U C T P R O F I L E As one of the RV industry’s most diversified manufacturers, Forest River Inc. produces all classes of RVs, along with cargo trailers, utility trailers, pontoon and fishing boats, light- and medium-duty shuttle buses and portable offices. The company’s Hart Housing subsidiary also builds manufactured homes, while another subsidiary, Priority One Financial Services Inc., provides finance and insurance services enabling RV dealers to outsource their F&I functions. In the folding camping trailer-, travel trailer- and fifth-wheel arenas, Forest River brands include CARDINAL, CEDAR CREEK , CHEROKEE , DAY DREAMER , SALEM , SANDPIPER , SIERRA , V-CROSS , WILDCAT , FLAGSTAFF , ROCKWOOD and SURVEYOR . Its SURV brands include XLR , WOLF PACK , SHOCKWAVE , SANDSTORM , WILDWOOD and WORK and PLAY . Forest River's No. 1 fifth-wheel brand is the WILDCAT , a mid-profile, lightweight fiver that has been in the top three for retail registrations for the last five years. Available in 24- to 32-foot lengths with up to three slideouts, Wildcat’s base MSRP is $23,995. Motorized RVs include the Class A gas GEORGETOWN ; diesel pushers BERKSHIRE , CHARLESTON and TSUNAMI ; and FORESTER, SUNSEEKER and LEXINGTON Class C lines. Forest River’s Class A gas Georgetown series features the company's first motorized SURV, the 36-foot GEORGETOWN GTX Toy Hauler. Built standard on Ford or Workhorse chassis, each with 22,000-pound GVWRs, Georgetown will soon be available in a front-engine diesel version on Freightliner’s FRED chassis. Georgetown is available in 11 floorplans with up to three slideouts, for retail prices that range from $87,000 to $137,500 well equipped. Introduced in the Class A gas Georgetown series, the GTX is the company’s first motorized SURV. of the company. “We have GMs who take a certain pride of authorship at each division,” he said. With some oversight from headquarters, Forest River divisions make their own buying decisions. “I don’t personally believe in centralized purchasing,” Liegl said. “If we have 15 or 20 people buying supplies, it seems like we are going to buy better than if we only had one person here buying. One person could become skewed.” “There is some synergism in purchasing,” he continued. “If you look at all the tires we buy for something like 135,000 units a year, that’s a lot of tires. That passes on to all of our divisions. That's our mentality. Same thing with wood, aluminum and anything else.” Although Forest River is the No. 1 manufacturer of cargo trailers and No. 2 in shuttle buses, RVs make up three-quarters of the company’s revenues — 75% to 80% of which are built in northern Indiana. The company has, however, established towable RV factories in California and Oregon to overcome high shipping costs. “With a $200,000 motorhome, it’s different,” Liegl said. “Trailers need to be closer to their market.” Forest River’s towables range from entry-level folding camping trailers to highend fifth-wheels. “Our strength is towables,” Liegl said. “We had a game plan to have product in each category.” This year through March the Elkhart-based corporation posted a 16.3% market share in towables for a No. 2 ranking and a 5.7% motorized share for a 7th place ranking, according to Grand Rapids, Michigan- Named to recognize Forest River Inc.’s parent company, Berkshire Hathaway Inc., the Elkhart, Ind., manufacturer’s newest motorhome is the BERKSHIRE diesel pusher, available in 36- to 39-foot lengths with triple- or quad-slideout floorplans. Built on a 28,000-pound GVWR Freightliner XCR raised-rail chassis with a 300hp Cummins ISB diesel engine and standard full-body paint, Berkshire retails from $200,155. 32 RVBusiness J U L Y 2 0 0 8 Go To: .com User Guide Contents 030-RVB_0807_LO_OEM_Forest 6/16/08 4:14 PM Page 33 “ We still have the same philosophy as when we started out. If you stacked up everybody’s products and looked at them in-depth and looked at what you’re getting for a certain price, somebody’s going to be best and someone’s going be to worst. We expect to be the best.” — Peter Liegl, CEO, Forest River Inc. based Statistical Surveys Inc. Consequently, growth in motorhomes remains a prime objective. “We’ve got a long ways to go (in motorized),” Liegl said. “It takes a little longer (to build motorized market share). We are not in all the product lines that we could be. “We are going OK in Class A gas, and in diesels, we’ve made it around the corner. We are gaining momentum every day.” Despite Forest River’s explosive growth during the last 12 years, Liegl describes the company as “conservative” in many ways. “We don’t believe that we should go around base two until we go through base one,” he said. “Until we have our act together in a particular situation, there’s no sense expanding it. That’s our approach.” Liegl, with typical candor, terms the RV industry’s current downturn as “a godsend” for Forest River. “Let’s say the industry shrunk in half,” he said. “That means there’s still going to be half left, and somebody’s going to get that half, which is still far more than I can produce. But I’m going to get my fair Wildcat share. We might have to lightweight work a little longer and hardfifth-wheeler er, but we are going to get it.” Liegl said it’s already too late to be making adjust- ments to cope with the soft RV markets. “It’s not what’s happening today,” he said. “It’s what you did last week and the week before that and last month that is going to determine your results today.” All in all, Liegl expects that the RV market, despite current setbacks, will recover in short order. “It’s a very cautious individual who buys RVs,” Liegl said. “That doesn’t mean they aren’t going to buy. They might buy something a little less than what they would if the economy was blowing and growing, but this is short term. I’m very confident of that. “I don’t know why (people are worried). When I say short-term, this year is going to be tough as far as the economy goes. But that’s short term.” 6 Lisa Creager performs final inspection on towable units in Elkhart. J U LY Go To: .com User Guide 2 0 0 8 RVBusiness 33 Contents 034-RVB_0807_LO_SURVs The 6/16/08 4:16 PM Page 34 Rise of the Machine-toting Machines ■ B Y B O B A S H L E Y SPORT-UTILITY RECREATIONAL VEHICLES Allow Outdoor Enthusiasts to Carry Their Toys With Them — But as this West Coast-Spawned Trend Sweeps Eastward, Some Wonder if the Market Already is OverSaturated. With an Estimated 75 Separate SURV Towable and Motorized Brands, There is No Shortage Of Manufacturers Building on the Theme 34 Brian Donat, general manager of KZ RV’s toy-hauler division, with one of the company’s Inferno fifth-wheels I f competition is what keeps American business and the RV industry robust, it also is what has been responsible for the spate of companies building versatile towable and motorized sport utility recreational vehicles (SURVs). Indeed, sport utility RVs are the latest product twist to emerge from out of nowhere to become a standard offering of the U.S. recreational vehicle arena, the first of this magnitude since the explosion of slideout room compartments. As such, almost all major towable manufacturers today offer SURVs, also known as “toy haulers” and “ramp trailers” — some as full product lines and others as floorplans within a traditional RV series — and the number of manufacturers building motorized SURVs also is growing, although not as rapidly. “Most dealers of any size whatsoever will at least carry a toy hauler representation on their lots,” said Jim Jacobs, vice president of sales and marketing for Jayco Inc., RVBusiness J U L Y 2 0 0 8 Go To: .com User Guide Contents 034-RVB_0807_LO_SURVs 6/16/08 4:16 PM Page 35 LEFT: Dutch Aire diesel pusher and gas-powered Canyon Star, from Newmar Corp. Middlebury, Inc., manufacturer of Recon ZX and Octane ZX SURV travel trailers and fifth-wheels and the Seneca ZX toy hauler minimotorhome. “Motorized, though, is a very, very small niche. Generally, the market is dominated by the West Coast, and specifically by Southern California.” The West Coast market developed primarily around the California and Arizona desert playgrounds, where off-road types in four-wheelers, sand buggies and sandrails — extremely lightweight, high-powered machines usually offering little more than seats, controls, engine and sophisticated suspensions wrapped in a tubular, “dragster”-type framework sans body panels — could roam nearly unfettered. To transport their “toys,” those looking for desert recreation found that RVs with separate garages or open floorplans extending the storage area into the living area of the coach were the most convenient. As the trend spread east, RVers discovered many other uses for the garage area, from tailgating at football games to transporting their pets to dog shows to collecting antiques, to name just a few. Patrick Brady, publisher of LEFT and ABOVE: Monaco Coach Corp. offers its Safari Compression motorhome on a Custom Chassis Products 1 LLC chassis. All models come with a 12 ⁄2-foot-deep garage. Despite committing nearly one-third of its length to the toy section, the coach interior maintains full complement of comforts. BELOW: Coachmen’s entry-level Adrenaline Blast is available in four lengths, from 18 feet, nine inches to 29 feet, one inch. Power Plus Package, available on the larger models, includes a 5.5kW generator and 30-gallon fuel station. BOTTOM: Jayco Octane ZX T29M includes a queen bed loft area above a portion of the 12-foot-deep garage. Toyhauler magazine, said that innovation in both motorized and towable SURVs will sustain the segment even during the soft economy with which the RV industry is currently dealing. “The trend is that there continues to be innovation — separate garages, double bunks in the back, lofts. With the number of beds in some of them, you can sleep 10 people.” Brady noted that when Toyhauler was first published in 2003, there were only 12 manufacturers building sport utility RVs. “Essentially, there are about 75 now, and that doesn’t include the ‘specialty-race trailer’ category,” Brady said. “Every time I think they’ve invented just about everything they can, something else comes along.” Among the motorized innovators is Newmar Inc., Nappanee, Ind., which has employed the mid-engine Spartan ME chasJ U LY Go To: .com User Guide 2 0 0 8 RVBusiness 35 Contents 034-RVB_0807_LO_SURVs 6/16/08 4:17 PM Most manufacturers design the garage area for double-duty, offering up varying degrees of creature comforts when not housing motorcycles, ATVS and the like. The Scorpion Edition of Damon’s Outlaw Class A can be ordered with high-end cabinetry and a folddown Murphy bed, for example, while the Cherokee Wold Pack trailer fills the space with foldaway sofas and a removable dining table. sis in its All Star Class A diesel motorhome to experiment with several rear configurations, including side- and rear-loading garages and opposing garage slideouts designed to carry motorcycles. The company also builds the X-Aire fifth-wheel SURV and, for 2009, added a toy-hauler floorplan to the 2009 Canyon Star gas-powered Class A motorhome on a 22,000-pound GVWR Ford F-53 chassis with a $136,626 MSRP. “The key to a motorized toy hauler is (to relocate) the (RV) engine cage from the back of the coach, which allows you to build a ramp with a good angle into the coach,” said John Sammut, Newmar vice president of sales and marketing. Retail towable toy-hauler numbers in 36 Page 36 2007 of 30,252 were 13% of the total towable market last year, although registrations declined from 31,023 in 2006, according to Tom Walworth, president of Statistical Surveys Inc., Grand Rapids, Mich. Yet, in California and Arizona — two prime desert playgrounds — toy haulers still accounted for 37.3% of total toy hauler sales last year, Walworth added. “There are two distinct user groups — the West Coast people who use them in a desert environment, and then the rest of the country that is using them for a number of different t h i ng s, ” Walworth said. Retail market share leaders in 2007 were the combined subsidiaries of Thor Industries Inc., Jackson Center, Ohio, with a 28.9% of sales followed by Weekend Warrior Trailers, Perris, Calif., with 21.2%, according to Walworth. Wholesale shipments of “specialty trailers” from manufacturers’ reports collected by the Recreation Vehicle Industry Association (RVIA) showed a similar decline as dealers adjusted their inventories, falling from 24,000 in 2006 to 21,500 last year (RVIA does not keep track of motorized toy haulers). “In the most recent past, the numbers have plateaued in our reports,” said Robert M. “Mac” Bryan, RVIA vice president of admin- istration. “While there are more players, we don’t see the shipment numbers increasing.” Indeed, Southern California’s preeminent SURV manufacturer — Weekend Warrior Trailers Inc., a company credited with fueling the SURV trend in the 1990s — is on pace to see sales drop from 5,600 units in 2006 to 3,500 this year, which would account for much of the decline in the SURV segment in the soft RV market. But that’s OK, professes Weekend Warrior President Mark Warmoth, who founded the manufacturer in 1988. “It’s a business that I can now get my hands around better than a growth business,” said Warmoth, whose company and subsidiaries build Weekend Warrior, Weekend Warrior Superlite, Weekend Warrior Class C, Xtreme and Rage’n XL SURVs. “I’m anxious to shrink the company. It was a little overbuilt. Now I can spend more time refining my coaches.” Despite the loss in sales — due primarily to the disruption of the Southern California housing market — Warmoth said the national toy-hauler market is far from saturated. “The market is off in southern California because the ‘fantasy money’ dried up,” Warmoth said. “When the capital gains tax laws changed, people were able to take the equity out of their homes and they went out and bought the shiniest toys they could find — Harleys and ATVs, things like that. We were at the right place at the right time. That’s over now, but this whole thing is moving east.” Bill Martin, vice president of sales for Coachmen RV Co. Inc., Middlebury, Ind., whose entry-level Blast travel trailer and mid-priced Surge travel trailer and fifthwheel series are built in a factory in Fitzgerald, Ga., said the toy-hauler crowd is Pablo Carmona, director of manufacturing, and Bob Thompson, president of Thor California, at the company’s Moreno Valley, Calif., production facility which went to three dedicated lines allowing workers to specialize on their product area. RVBusiness J U L Y 2 0 0 8 Go To: .com User Guide Contents 034-RVB_0807_LO_SURVs 6/16/08 4:17 PM different than the emerging Baby Boomer market that is said to be the RV industry’s meat-and-potatoes. “Toy haulers are a family-oriented market for people with kids,” Martin said. “But people are also finding them useful for their hobbies.” The same is true for motorized toy haulers, said Bill Fenech, president of Thor subsidiary Damon Motor Coach, Elkhart, which introduced its first gasoline-powered toy hauler, the wedge-shaped Outlaw retailing from $121,688, for the 2007 model year. “People want a multi-use RV,” Fenech said. “Outlaw is a full-sized motorhome with a 10- to 12-foot garage that can be used for many things.” In a concession to escalating fuel prices, Fenech said Outlaw also will be offered in 2009 on the Freightliner front-engine diesel FRED chassis. Still, Fenech sees new motorized toyhauler entries from builders such as Monaco Coach Corp., Coburg, Ore., and Gulf Stream Coach Inc., Nappanee, Ind., and some of the so-called “Super Class C” units from companies like Haulmark Industries Inc., Bristol, Ind., Optima Industries LLC, Eastman, Ga., and Silver Crown LLC, White Pigeon, Mich., as eating up portions of a small pie. “We will continue to see some growth,” Fenech predicted. “Versatility and usage options are critical, but the pie is only so big.” In a tongue-in-cheek nod to Damon’s Outlaw, Gulf Stream for the 2008 model year introduced the Class A gas-powered Bounty Hunter toy hauler with a 16-footdeep garage to complement its extensive Wide Open, Track and Trail, Matrix and GForce towable SURVs. “Motorized toy haulers are a viable mar- Go To: Page 37 ket, but there is limited volume and just a lot of manufacturers competing for that customer,” said Gulf Stream Vice President Claude Donati. “The key has to be the garage. It needs to be extremely large and the units have to have a large towing capacity.” Gulf Stream also offers toy-hauler floorplans in its front-engine diesel Crescendo and the “Super C” Gladiator minimotorhome on a 25,500-pound GVWR International Harvester VT 365 chassis with a 14-footdeep garage Donati suggested the towable market is too fragmented for any one company other than Weekend Warrior to get much traction. “The market is inundated with manufacturers and the category hasn’t grown much,” he noted. “A lot of companies are splitting the market that used to be Weekend Warrior’s, primarily.” Is the toy hauler market saturated? “With everybody jumping in as they have, I think we are there,” said Bob Rogers, Fleetwood Industries Inc.’s travel trailer division product marketing manager. “I think you will find some of the smaller guys who aren’t as dedicated as we are will probably drop off.” .com TOP LEFT and TOP: Forest River offers several towable toy-hauler lines, including the Shockwave in both fifth-wheel and travel-trailer versions. The company recently debuted the Georgetown GTX, a gas-powered Class A garage coach. ABOVE: David Endres, director of operations for Carson Trailer, with a Fun Runner SB232 that features a Monterey Mist interior. BELOW: Peterson Industries Inc.’s Wild Cargo fifthwheel is a high-end unit directed at a customer base of 55 (years) and up. According to company president Bryan Tillet, “When you shut the door into the garage, you can’t even tell that you are in a toy hauler.” User Guide Contents 034-RVB_0807_LO_SURVs 6/17/08 2:12 PM You Should Rent RV’s! 6 Reasons To Be In The Rental Business • Generate Additional Positive Cash Flow • Create Your Own Clean Used Sales Inventory • Introduce Potential Customers To The RV Lifestyle • Provide A Service Other RV Dealers Don’t • Build Interest In Your Dealership With A Younger Customer Base • RV Rentals Drive Sales Page 38 Gas-powered Gulf Stream Bounty Hunter offers enthusiasts a 16-foot-deep garage. Fleetwood introduced its first SURV series, the top-of-the-line Gearbox, in 2002. Since, the Riverside, Calif.-based manufacturer has added the entry-level Redline travel trailer and fifth-wheel, the half-ton-towable Nitrous travel trailer and the Formula fifth-wheel. “Lots of great derivative have grown out of this market,” Rogers said, pointing out that the SURV market is relatively young. In a twist on motorized toy haulers, Fleetwood at the 2006 Louisville Show introduced the X2 concept package — a 36foot Terra/Fiesta Class A gas-powered motorhome decked out in toy-hauler fashion coupled with a 23-foot Nitrous Hyperlite SURV. The concept didn’t go anywhere commercially, but is still available for special order. Rogers’ view that the market is saturated with SURVs is not shared by Bill Modisette, president of Carson Trailer Inc., Gardena, Calif., whose entry-level units continued on page 47 RIGHT: Interior of a MotoMover fifth-wheel by New Horizons RV Corp. BELOW: Sloped roofline on Damon Motor Coach’s Scorpion-edition Outlaw allows for a loft with sleeping for two above the garage. MBA Insurance, Since 1978 MBA INSURANCE, CIRCLE 105 ON READER SERVICE CARD retail from $8,995, and who also builds cargo and specialty trailers. “I don’t think there is a saturation point, but the market in California sure has been killed,” said Carson, who has cut back his production of towable toy haulers by 50%. “We are still selling them, but not nearly in the numbers that we were.” Motorized manufacturer Four Winds International Corp., Elkhart, is credited with creating the first commercial toy hauler — the Fun Mover Class C motorhome — after building a vehicle to carry cameramen to shoot the torch relay for the 1996 Summer Olympics in Atlanta, Ga. Most recently, Four Winds has developed a crewcab floorplan in the Fun Mover to seat four people and create more cabover sleeping space and has added SURV floorplans to the Fun Mover/Hurricane/Windsport Class A • Insuring • Motorhomes / Travel Trailers / Pop-Ups Call MBA for your rental quote 1-800-622-2201 www.MBAinsurance.net 38 RVBusiness J U L Y 2 0 0 8 Go To: .com User Guide Contents 039-RVB_0807_LO_SupShow_Ba 6/16/08 4:12 PM Page 39 ■ S U P P L I E R BY MIKE KEECH S H O W C A S E Banks Power Celebrates a Half-Century of Horsepower Founder Gale Banks, Who Still Serves as President, Established his Company as a Perennial Power House. Its Myriad Products Remain Popular With RVers Looking for Performance & Economy Banks Brake, for 20041⁄2-’07 Dodge Cummins n 1956, while many teenagers were contemplating the meaning of Mad Magazine, Gale Banks was elbow-deep in grease, passionately rebuilding the motor in his mother’s 1931 Ford Model A. He was searching for horsepower, and soon the model A’s exhaust rumbled with a stronger and deeper growl. A few years later, in 1958, Banks sold his first engine, a Studebaker V8-based stock-block Indianapolis Racing Engine assembled for a streetdriven ’32 Plymouth coupe. Sixteenyear-old Banks did the complete engine swap for the grand sum of $1,100. His innate understanding of internal combustion motors and hands-on success soon granted him a “pit pass” into the mainstream of California’s growing competition motor-building business. In the years since, Banks’ creative touch has run the horsepower gamut from motorhome power systems to turbocharged racing boats. His successes on I and off timed courses are too numerous to mention and his reputation for having a deep understanding of diesel turbocharging systems is unquestionable. Banks’ amassed expertise and capabilities, gleaned throughout the company’s 50-year journey, have also earned him the reputation of being the “go to” guy for many major automakers and truck builders — among them Chevrolet, GMC, Buick, Volvo and Pontiac. Banks’ first product for the RV market, introduced in 1987, was the PowerPack System for Chevy 454 parts in-house. Complete control over cid V8-powered gasoline Class A manufacturing also gives Banks the motorhomes. The company continues opportunity to refine existing constructo manufacture the popular package — tion processes and improve products. designed to optimize engine airflow, Specifically, this quality-oriented horsepower, torque, and efficiency — process led to advances like ultra-thick for Ford and GM gasoline flanges for the company’s stainless motorhomes and Cummins diesel rigs. TorqueTube exhaust manifolds sold in According to the company, its tuned PowerPack systems. The improved PowerPack exhaust systems deliver as manifolds are now welded on each side much as 19% improvement in fuel and then machined to dead flatness. economy versus stock systems. According to Banks, generations of Currently, the Banks Power facilities fabricating expertise — coupled with its are housed in seven buildings — totaling tight quality control — allow the compa150,000 square feet — spread across an ny to turn out the sleekest, strongest, 11-acre campus setting in Azusa, Calif. and best performing goods in the The firm produces highly engineered air industry. intake-, exhaust- and electronic-tuner First and foremost, however, Banks systems to optimize performance in a Power is an engineering firm. The wide array of diesel- and gasoline-fueled mechanical engineering department, vehicles. Banks continues to serve as staffed with world-class automotive president of the privately owned enter- experts, designs and tests the latest prise and likes to describe his now high-performance equipment. Banks 50-year-old (in July) company as a contends ongoing testing ensures “200-person mom-andpop operation.” Banks Power does not use wholesale distribution. Sales for Banks Power are handled by an in-house team of reps that deal directly with national accounts. These reps receive outside sales support from a team of full-time Banks Power employees who work face-to-face with dealers. Gale Banks, company founder and president, with a few past and Banks manufactures present projects at Banks Power headquarters in Azusa, Calif. most of its performance J U LY Go To: .com User Guide 2 0 0 8 RVBusiness Contents 39 039-RVB_0807_LO_SupShow_Ba 6/16/08 4:12 PM Page 40 LEFT: Banks engineers initially develop new components using state-of-the-art computer software, then test the products with a DynaFact onboard computer — proprietary laboratory-quality data-gathering equipment developed by the company. BELOW: The manufacturing facility at Banks Power houses tube-bending, fabrication, welding and electronics assembly. BOTTOM: Banks chassis dyno can accommodate a full-size Class A with ease. unparalleled functionality, product endurance and quality control. Sophisticated electronic engineering technologies are also a part of Banks’ engine-tuning offerings. Its computer systems engineering department recently released The Six-Gun Advanced Tuner and PowerPDA, an electronic tuner that offers Duramax diesel owners six change-on-the-fly power levels to choose from. In addition to upgrading existing product lines for current-model-year gas and diesel motorhomes and pickups, Banks Power has just released three new items: the Banks Brake (exhaust brake for 20041⁄2 to 2007 Dodge Cummins); Monster Exhaust (systems for Duramax, Cummins, and Power Stroke); and the Banks Ram-Air (intake systems for Ford, Duramax and Powerstroke). The company refers to its Banks Brake as a “total system solution” for exhaust braking that includes a computerized brake controller with a SmartLock torque converter, a transmission and an overdrive control to optimize braking performance. It is, noted a Banks representative, the industry’s quickest and strongest brake and reduces wear and tear on the truck’s V I T A L S T A T I S T I C S COMPANY: Banks Power (www.bankspower.com) LOCATION: Azusa, Calif. PRIMARY PRODUCTS: high-performance power systems for diesel- and gasoline-powered light trucks, SUVs, and motorhomes; exhaust, turbo, intake, and transmission upgrades; braking systems KEY PERSONNEL: “Everyone at Banks is key,” Gale Banks noted, “and all contribute to each other’s success.” EMPLOYEES: 200 FACILITIES: 150,000 square feet 40 wheel brakes. In testing, Banks personnel found the innovative exhaust brake capable of delivering more than 200 braking horsepower — including achieving 100 braking horsepower in just 70 feet. The newly introduced Monster Exhaust systems are for 6.6L Duramax LMM and 6.4L Power Stroke applications. They are equipped with Cool Cuff, Banks Power’s exclusive design for newer pickups with diesel particulate filters (DPF); specially designed cooling vents force air into tailpipe(s) to reduce outgoing exhaust temperature while cutting backpressure. Banks’ new Ram-Air Intake Systems are for the Ford 6.8L V-10, 6.4L Powerstroke and 6.6L Duramax Class A applications. During exhaustive testing, the company found that its system for the new Ford 6.8L V-10 outflows stock intakes by up to 60%. Likewise, it claims its aerodynamic lifetime filter for the Ford 6.4L Power Stroke allows greater airflow with less pressure drop, resulting in a 31% increase in airflow versus stock units. Its package for the General Motors 6.6L Duramax is said to offer a 57% increase in airflow with the use of huge inlet/outlet openings and streamlined tub routing. Looking at the near future of the RV industry, Banks believes there will be “a reduction in vehicle mass (weight) and aerodynamic improvements plus improved gasoline and diesel efficiency leading to better mileage with no loss in performance. “Further out, I would expect new, safer, lighter-weight aerodynamic body construction through the adoption of totally new body structure and assembly. I also see a future with hybrid powertrain usage in a very high percentage of product offerings — and the use of intelligent powertrain control with selectable performance and efficiency settings.” A half-century of service is an incredible feat in any arena. Banks has managed it by bridging his company’s technical and manufacturing expertise across several industries. It’s been “a 50-year inventive quest for product perfection and having in place the employees capable of such a journey,” Banks said. “The road to knowledge is littered with risk and failure,” he added. “But I’d rather see a man try and fail than not to try at all. Intelligent risk equates to success. I ask, ‘How bold are you?’” 6 RVBusiness J U L Y 2 0 0 8 Go To: .com User Guide Contents 007-RVB_0807_LO_TOP 6/16/08 8:24 PM Page 41 of the NEWS Committee Week from page 7 CAREFREE OF COLORADO, CIRCLE 110 ON READER SERVICE CARD come out of this in good shape.” In a detailed report during the second annual “Forecast 2009” luncheon on June 10, Richard Curtin, director of surveys at the University of Michigan, pointed to mid-2009 as a turning point for the industry. Curtin forecast that shipments would total 303,100 units in 2009, down slightly from his latest projection of 303,700 units this year – a 14.1% decrease from 353,499 units shipped in 2007 (see related story, page 7 of this issue). He expects seasonally adjusted shipments to reach a low point in the first quarter of 2009, but then sees growth throughout the remainder of the year, concentrated first in conventional travel trailers, closely followed by motorhomes. In light of Curtin’s assessment, RVIA’s Go RVing Coalition and Public Relations Committee are adopting a proactive, wide-pronged approach to delivering the industry’s message to consumers. A key theme that will cross over in advertising efforts and in story pitches with media is the economy of RV travel versus other vacation options. That focus will also be echoed in a new “consumer message” on the Go RVing website — “Go Affordably, Go RVing.” In the Go RVing meeting, it was determined that creative for the Phase IV “What Will You Discover?” campaign should extend into 2010 representing the fifth year for the campaign — breaking the pattern of three-year runs during previous initiatives. Gary LaBella, vice president and chief marketing officer for RVIA, noted the $2.5 million savings in productions costs per year while adding that he “was comfortable” with retaining the current ads. “They are still relevant,” LaBella said. To keep the creative fresh, Dallas-based advertising firm The Richards Group outlined methods of “getting the biggest bang for the buck” in the next phase. Strategy included developing a broader mix of media, including more emphasis on cost-effective “social media” outlets such as Wade Thompson, president and CEO of Thor Industries Inc. (center), received YouTube, Instant Messaging the RV industry’s Special Award from RVIA President Richard Coon (left) and and Facebook, and also Chairman Carl Pfalzgraf. expanding use of the “smaller-space ads” added to the California, which is working with RVIA on a conarsenal earlier this year. sulting basis. “We do have a strong story to tell,” said LaBella. During the June 10 luncheon, Coon detailed “Despite everything that is going on in the econo- the industry’s efforts regarding formaldehyde — my, our research shows that people are still RVing, including three Harris Interactive surveys gauging and that RVing continues to be one of the most consumer pulse on the subject — and offered a affordable travel choices.” timeline of proactive steps taken by the organizaWhile gas prices and the economy were hot top- tion. “Many of these steps were handled out of ics during informal discussions, formaldehyde in the public eye,” Coon explained to attendees, wood products was also addressed. “but formaldehyde has monopolized a lot of the “We are briefing and updating all the relevant staff resources and is an issue we will continue committees,” said Bob Feldman, CEO and manag- to deal with.” ing partner of Feldman & Partners, Los Angeles, continued on page 43 J U LY Go To: .com User Guide 2 0 0 8 RVBusiness 41 Contents 042-RVB_0807_LO_Ad Index 6/17/08 2:13 PM Page 42 A D V E R T I S E R S ’ I N D E X FOR ADDITIONAL INFORMATION on products and services advertised in this issue, circle the number on the attached Reader Service card corresponding to the number of the company that interests you, and mail. RS# Advertiser 111 112 108 109 110 DIGITAL ANTENNA, CIRCLE 135 ON READER SERVICE CARD 119 114 135 107 113 105 104 116 103 137 102 101 143 Pg.# B W Trailer Hitches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Bank of America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 BrakeBuddy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Camco, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Carefree of Colorado . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Classifieds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Coach Glass Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Coach Net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Digital Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Freightliner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 GE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Maxx Air Vent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 MBA Insurance, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Mito Corp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Monaco Coach Corporation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Onan Corporation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Pennsylvania RV and Camping Association . . . . . . . . . . . . . . . . . . . . .42 Roadmaster, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Texas RV Association . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 TrailManor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 PENNSYLVANIA RV & CAMPING, CIRCLE 137 ON READER SERVICE CARD While every effort is made to maintain accuracy and completeness, last-minute changes may occasionally result in omissions or errrors. 42 RVBusiness Go To: J U LY 2 0 0 8 .com User Guide Contents 007-RVB_0807_LO_TOP 6/16/08 8:39 PM Page 43 of the NEWS Committee Week from page 41 The RVIA Board of Directors set an effective date at its June 12 meeting in Washington, D.C. for member manufacturers to begin using wood products that meet the California Air Resource Board (CARB) formaldehyde emission levels. As a condition of association membership, RV manufacturers must build their units for sale in all 50 states using CARB compliant wood by January 1, 2009 and CARB certified wood by July 1, 2010. Curtin Foresees Slow Recovery in ’09 While prefacing his industry forecast for the coming year, Curtin reeled off the list of adverse variables weighing down RV sales and identified “four crises” currently at play in the nation’s economy — housing, credit, fuel and food prices, and consumer confidence. “These crises are not over,” Curtin said, adding that the combined effects were causing consumers to “spend more on necessities, and less on other things.” As noted, Curtin feels that mood will continue to weaken sales for the balance of 2008 and continue into the coming year. “We will see a very slow recovery in 2009,” he said. A breakdown of projected shipments by sector for 2009 versus expected totals for 2008 include: ■ Travel trailer deliveries will rise to 159,300 units in ’09 from 157,400 this year ■ Fifth-wheel shipments will be flat next year, rising slightly from 74,100 units to 74,400. ■ Class A motorhome wholesale deliveries will increase 100 units to 23,600 in ’09. ■ Class B motorhome shipments will repeat 2008 totals of 2,400 units ■ Class C motorhome deliveries will increase to 17,500 units next from 16,900 in ‘08 ■ Folding camping trailer shipments will incur another decline in 2009 to 20,000 units from 23,300 ■ Truck camper shipment will fall 200 units to 5,900 in 2009 Committee on Excellence Reviews Report The Committee on Excellence focused on the 40-page report released in April covering the findings and recommendations of five task forces charged with improving the RV industry’s quality across the board. “Each of these task forces have achieved significant findings regarding industrywide quality,” said committee co-chairman Jim Sheldon, special assistant to the chairman of Monaco Coach Corp., Coburg, Ore. Recommendations from the report included: ■ Continued emphasis on training spearheaded by an industry calendar managed by RVDA launched in May 2007, offering a forum for companies to list and check on available training programs. ■ Eventual implementation of an electronic system developed by the Motorcycle Industry Council (MIC) that will allow industry sectors to communicate on a variety of areas, including parts ordering and warranty claims. Information on the availability and adoption of the system, which includes the marine and powers sports industries, is slated for Spring 2009. Discussion centered around how to most effectively leverage the task force information. Sheldon said the focus for the Committee on Excellence moving forward would be to “keep the report from falling through the cracks.” He added, “The reaction has been positive. I think a lot of companies in every segment will embrace this report as a way to improve quality.” Go RVing Looks at Upping Lead Generation As part of the proposed 2009 Go RVing campaign, The Richards Group is looking at shifting the focus to lead generation versus building awareness. “We’re looking into additional methods to drive people to the website while also expanding our lead generation vehicles,” said John Baker of The Richards Group. Mitch Shatzen, vice president of RV and marine marketing for GE Money and chairman of the Goals and Measurements Committee, noted that one of the goals for the coming year was to “provide tools for dealers to capitalize on leads.” Baker also said the agency was looking into ways to reshape the industry’s message, again stressing affordability. As part of that strategy, the firm was considering supplementing its target market of the “core family” to a better reaching a secondary audience of empty nesters. Another electronic tool that could become more prevalent is increased placement of “micro-sites” that link Go RVing to other “partner sites.” Public Relations Machine Keeps Rolling Acknowledging the “tough business environment” facing the industry, the Public Relations Committee offered members a review of “positive press” generated by RV staff and Philadelphiabased public relations firm Barton Gilanelli and Associates over the past year. B.J. Thompson, president of Osceola, Ind.based B.J Thompson Associates and committee chairman, noted the wealth of “major media hits,” highlighted by a feature on the front page of the New York Times business section, lengthy reports in USA Today and Time Magazine along with numerous spots on the nation’s top networks. Fran Connors with Barton Gilanelli also reported on the scope of high-profile media that covered last year’s Louisville Show, led by the top business networks CNBC, Bloomberg and Fox Business. RVIA staff also outlined the association’s broader electronic presence, including the new “RVIA Today Express” that had risen to 2,000 subscribers. In addition, a continued emphasis on research, providing the PR team with credible, positive angles for media, will continue to be a key component in public relations efforts. Committee Week Awards and Recognitions In a June 9 luncheon, three industry professionals were recognized, including: ■ Wade Thompson, chairman, president and CEO of Jackson Center, Ohio-based builder Thor Industries Inc., received the industry’s Special Award. ■ Ed Lee, senior applications engineer for Marshall Gas Controls Inc., Marshall, Mich., was presented with the National Education Service Award. ■ Jerome Hoover, compliance engineer for manufacturer Monaco Coach Corp., Coburg, Ore., received the Distinguished Achievement in RV Standards award. As part of Great Outdoors Week, an event hosted by the American Recreation Council (ARC) that annually dovetails with Committee Week, U.S. Secretary of the Interior Dirk Kempthorne was presented with the 20th Sheldon Coleman Award. — Dave Barbulesco 6 IN BRIEF L.A. Auto Museum Showcases RVing. The Petersen Automotive Museum in Los Angeles was scheduled to unveil its newest exhibit June 28, “From Autocamps to Airstreams: The Early Road to Vacationland,” which takes a nostalgic look at the house cars, travel trailers and specialized vehicles used by vacationers during the formative years of motor touring before World War II. The display, scheduled to run through Feb. 8, 2009, features vehicles “both popular and obscure,” illustrating their utility by displaying them loaded with period camping equipment or hitched to trailers ranging from a pioneering Airstream to one of the earliest production tent trailers known to survive. Winnebago Tops Canadian Retail Sales. Winnebago Industries Inc., Forest City, Iowa, sold the most motorhomes in Canada last year, according to Statistical Surveys Inc., Grand Rapids, Mich. For 2007, Winnebago Industries’ Canadian dealers achieved a 16.7% share of the combined Class A and C motorhome market. “We have great Winnebago and Itasca brand dealer partners in Canada,” said Roger Martin, Winnebago Industries vice president of sales and marketing, “and we’re proud of their efforts in helping us achieve this honor.” Supplier Terra Group Restructures Operations. U.S. Supplier Terra Group LLC, formerly Nappanee Window, announced June 5 a restructuring plan to improve efficiencies in the face of declining sales. The moves will primarily affect the company’s Nappanee RV Components division, which supplies doors and other products to the industry through its Indiana plants in Goshen and Nappanee along with facilities in Caldwell, Idaho, and Riverside, Calif. According to management, the company will consolidate several lines in all plants to “better utilize the equipment.” It will also implement layoffs that will affect both administrative and production workers. AL-KO Kober Ramps up Idaho Facility. Germany-based AL-KO Kober Corp. has opened a new manufacturing facility in Caldwell, Idaho. AL-KO supplies axles and brakes for the RV and light-trailer industry from the facility where operations began on May 15. The Idaho facility comes less than a month after AL-KO purchased RBW Industries Inc. in Chino, Calif., which manufactures slideout systems, hitches, landing gear, pin boxes, bed lifts and TV brackets. AL-KO employs more than 4,500 worldwide. 6 J U LY Go To: .com User Guide 2 0 0 8 RVBusiness 43 Contents 007-RVB_0807_LO_TOP 6/16/08 8:39 PM Page 44 of the NEWS Economic Climate MAXX AIR VENT, CIRCLE 113 ON READER SERVICE CARD Patent Pending Since 1988 more than 2 million RV owners have purchased our original Vent Cover, making it America’s fresh air choice for RV ventilation. *Warranty limited to repair or replacement, see our website for details. See our entire line at www.maxxair.com 44 from page 20 In 2008, for example, 75-80% of the company’s trailers are “half-ton truck towable,” up from only 2025% last year. “We were probably behind the industry in that, but we caught up fairly quickly,” Eskritt said. And, while the company only competes with “a couple of brands” in the under-3,500-pound, ultralight towing category, “We’re looking pretty heavily at that in the future product area,” he added. Pilgrim International Inc., Middlebury, Ind., earlier this year hiked production of its Ultra Lite travel trailers. And Dutchman’s Florea, noting the segment was “actually growing,” added that these are “not inexpensive trailers, either.” The company’s two-person T@B “teardrop,” for example, which offers only port-a-john bathroom accommodation, retails for $12,000-$18,000. The larger T@DA micro model, which accommodates a bathroom and shower, runs about $20,000. “If you were buying RVs by the pound, they would be prime rib,” Florea said. Starcraft RV Inc., Topeka, Ind., also is looking for continued growth in lightweight products. “It’s not a new market for us; we’ve had a strong presence there for years,” with lighter weight camping trailers and expandables, said Don Walters, president and CEO. “That trend (light weight products) will continue solid,” he added. Both Florea and Walters also cited the still-growing demand for large park models, which outdoor enthusiasts can park by lakes, for example, as alternative residences. Park models are also very popular in many Eastern campgrounds, Walters added. Starcraft, in fact, plans to introduce its first “permanent site park” Destination model to dealers in July. It will also unveil a new toy hauler product, which will effectively expand that product range. Both the new Destination and toy hauler are part of Starcraft’s plan to introduce “more products that accommodate different choices of how to recreate,” Walters said. “The market is changing the way we look at the future. We’re not looking to be all things to all people. For us, it’s more a matter of ‘fine-tuning’ what we already have,” he concluded. Sprinter-diesel based motorhomes represent growth opportunities for all their manufacturers. As Airstream’s Wheeler pointed out, the chassis, in limited availability since summer, are now now coming into supply. “There’s an anticipation that anything built on a Sprinter chassis will be a bright spot because of the pent-up demand. Fuel-efficient motorhomes, including Class B, B-plus and even Class C’s will (also) be a bright spot for us and other manufacturers,” he added. Exchange Rates Help The dollar’s weakness is also helping some U.S. RV manufacturers and suppliers. According to Airstream’s Wheeler, overseas RV markets — most notably in England, Germany and Holland — have continued to be much more robust than in the U.S. “They’re starting to feel credit issues and the mortgage crisis, but not nearly to the extent we are. We see a tremendous upside potential there,” Wheeler said. Airstream sold less than 100 units overseas, “but this is only our second year in the market. We’re still growing awareness. We haven’t been aggressive marketers there, but that’s starting to change.” Wheeler believes Airstream can achieve the same market share overseas as in the U.S., about 0.5% of all towables and 0.8% of the traditional travel trailer segment. “I think we can do 200-300 units a year.” The company builds the shell for its overseas units in Ohio on a European-spec chassis, which it imports, adds furniture and wiring, and ships the units to England, where the appliances are installed. From there, the units are distributed in England and continental Europe. Airstream also has burgeoning manufacturer distributor arrangements in Australia and New Zealand with Swagman Motorhomes, which is still in its infancy. “We shipped some base camping trailers. It’s a small market, but very RV-centric. In general, price sensitivity is less. Everything costs more over there,” Wheeler said. In North America, some U.S. RV manufacturers also appear to be getting a boost in Class B business as a result of the strong Canadian dollar undercutting the competitiveness of some Canadian RV manufacturers, which rely heavily on exports to the U.S. The U.S. dollar weakness also resulted in Manchester Tank Co., Franklin, Tenn., a producer of propane cylinders, tanks and related products, to resource domestically some of the of the products it previously produced in China for the West Coast. More importantly, said Bob Richard, company president, “a lot of the foreign competition (which the company had) is drying up.” Even though the Chinese, for example, have largely tied their currency to the dollar and not allowed it to float freely (the currency is up only 16% in the past two years vs. the dollar), Chinese competition is “now gone,” he added. Meanwhile, with the dollar vs. Euro exchange, he expects to be selling a lot more products in Europe and the Middle East ”where we haven’t been able to compete before.” Dealer Opportunities In the down market, some dealers have also been taking hits. “We’ve had some shake-outs, and we’ll have some more,” said Mike Molino, president of the Recreation Vehicle Dealer Association (RVDA), Fairfax, Va. The most vulnerable dealers, he added, are mid- and large-size retailers who over-extended themselves or “grew beyond their capacity to sustain themselves. If you have not controlled inventory, you’ll be in deep trouble,” Molino said. At last count, there were about 2,780 businesses in the U.S. which described themselves as RV dealers, though many don’t sell any type of units; they simply do servicing, Molino pointed out. Overall, about 26% of the dealers do 80% of the total retail dollar volume. New data, from a census taken last year and expected to be released in 2009, will provide a clearer picture of changing retail landscape. Tom Nelson, owner of Nelson’s RVs, with stores in Caldwell and Boise, Idaho, was wrapping up a record-breaking year last fall, with sales of approximately 1,200 units, when a dealer friend pointed out the industry was heading for a “perfect storm” of troublesome events. “This all happened very quickly. I didn’t know what to expect. Coming off a record year, I went into the new year somewhat cautiously,” Nelson said. Even though his sales are “not down as much as a lot of my dealer friends,” he plans to continue being “very, very cautious between now and next spring.” Nelsen is primarily a towables dealer, though he also sells motorized Class C’s. He got out of the Class A business a year ago, feeling “uncomfortable” with it and wanting to inventory more towables. A 27-year veteran of the RV business, Nelsen subscribes to the belief that “Good habits are made in bad times.” That includes tighter expense control and proper people management. “This just makes me a better businessman,” he noted. “Some of us have been through this a number of times, and each time (we’ve) gone through downturns, we’ve come out the other side very healthy. In this case, when things get a little better, the industry and my company may be better for it.” — Joe Bohn 6 RVBusiness J U L Y 2 0 0 8 Go To: .com User Guide Contents 045-RVB_0807_LO_Pub_Domain 6/16/08 4:08 PM Page 45 ■ P U B L I C B Y B O B A S H L E Y D O M A I N China Ready to Embrace RVing — But Stateside, Press Seems Unsure How U.S. Industry is Faring K in the U.S. Curiously, Zhang’s husband plans to build a campground in China that would be like a traditional RV park in the U.S. ✺ ✺ ✺ Having the opportunity to search the Internet each day to keep abreast of what the newspapers and magazines are saying about the RV universe, I’ve had an opportunity to watch as the general media has picked up on rising fuel prices as they relate to recreational vehicles. Depending on the source and location, the anecdotal evidence about the effects of escalating prices of gas and diesel on sales and campgrounds is downright confusing, even contradictory. Here’s a sample of headlines from around the country in early June. ■ “RVers adjusting to higher fuel costs,” St. Catharines (Ontario) Standard. ■ “High Gas Prices Changing Summer Vacation,” The DenverChannel.com, Denver, Colo. ■ “RV Campgrounds Reap Benefits of High Gas Prices,” Journal Gazette and Time-Courier, Charleston, Ill. ■ “Campground Owners Feeling Pinch Of Gas Prices,” WGAL, Lancaster, Pa. ■ “Gas, Tight Credit Batter RV Sales,” Rocky Mountain News, Denver. ■ “RV Enthusiasts, Boaters Still Motoring along,” Peoria (Ill.) Journal Star. And then there were these two — from the same day (June 9), but offering diametrically opposite views: ■ “RV Sales Travel Off Course,” Chicago Tribune. ROADMASTER, INC., CIRCLE 102 ON READER SERVICE CARD ritine Zhang, president of United Recreational Vehicles LLC, Hackensack, N.J., has a unique perspective on May’s Chinese trade mission led by the Recreation Vehicle Industry Association (RVIA). As an importer of the iCamp, a diminutive, Chinese-built travel trailer, hers is the only company — other than a couple of high-end motorhome manufacturers — selling RVs stateside that are built outside of North America. It’s tough, she says, to compete in the mature American RV market, particularly when the economy is in the doldrums. “In the current market, we want to go slow a little bit,” said Zhang, whose husband is Alan Wang, a Chinese entrepreneur whose company, CenTech Speciality Vehicles Ltd. in Tianjin, builds the iCamp for export, and is RVIA’s only Chinese member. “Our trailers get a lot of attention at RV shows and from dealers. But sales haven’t met our expectations because we didn’t come in at the right time.” At the same time, in her native China — where RVing is almost unknown — she believes there’s great potential for the building of a vibrant RV industry. “The RV is a new product to the Chinese people,” Zhang said. “But China will be big. RVIA going to China is a great start. I’m sure the Chinese government will soon realize it.” But first there needs to be a foundation for the RV lifestyle in China, which is as lacking as the units themselves. There are only a handful of RV campgrounds and, for the most part, RVs are sited on the property, much like someone renting a cabin in an RV park J U LY Go To: .com User Guide 2 0 0 8 RVBusiness 45 Contents 045-RVB_0807_LO_Pub_Domain 6/16/08 8:14 PM Page 46 COACH GLASS INC., CIRCLE 119 ON READER SERVICE CARD ■ “RV Business Doing Well Despite Rising Fuel Costs,” Quad City Times, Davenport, Iowa. See what I mean? What is anyone to make of these and other similar stories? On a broad scale, not much, because few universal truths can be determined by interviewing a couple of dealers or RVers in a campground. What they illustrate, however, is the up-and-down nature of the RV industry and the inconsistencies of the national press. It’s been this way for more than 60 years. What the attention suggests, though, is that RVing remains an important part of the American lifestyle — and likely will remain so. ✺ ✺ ✺ CAMCO, INC., CIRCLE 109 ON READER SERVICE CARD New federal weight label rules went into effect in June making it the responsibility of the first-time seller of an RV to include weight added by accessories and equipment installed in the dealership ... The British Columbia-based National Recreation Vehicle Dealers Assoociation of Canada (RVDAC) has created a Facebook page at facebook.com to promote the industry and provide industry news ... The regional RVDA of Alberta has hired Dan Merkowsky as its new executive vice president ... A new buzz word in the media that I’m already tired of is “staycation,” a term used to describe RVers who take their units to local campgrounds rather than spend the money on fuel to drive somewhere else ... Plans are under way for the 1st Recreational Vehicle World Conference, Sept. 4 in conjunction with Caravan Salon Dusseldorf 2008 — the world’s largest RV show, which anticipates drawing 16,000 visitors ... Transportt Designs Inc., a manufacturer of highly customized enclosed trailers and truck conversion motorhomes in Montoursville, Pa., received the Dell/National Federation of Independent Business (NFIB) Small Business Excellence Award, for its innovation with technology. 6 RV Business Senior Editor Bob Ashley is an Indianapolis-based freelance writer/ editor and a 25-year newspaper veteran. He focuses on the RV industry and national recreation issues. 46 RVBusiness J U L Y 2 0 0 8 Go To: .com User Guide Contents 034-RVB_0807_LO_SURVs SURVs 6/16/08 4:18 PM Page 47 from page 38 sister lines. “You start with good basics and as time goes on, you develop different features like extra storage and towing capacity based on the overall usage of the coach,” said Dana Simon, vice president of sales and marketing for the Thor subsidiary. “We’ve tried to develop our Fun Movers packages to appeal to a wide variety of people. Some want it to look like a traditional motorhome, some want some pep to it.” Peterson Industries Inc., manufacturer of luxury Excel fifth-wheels, added the 39-foot Wild Cargo SURV for the 2008 model year retailing from $82,505. “We got into the toy hauler market late,” said Bryan Tillet, president of the Smith Center, Kan., manufacturer. “We felt the toy hauler was for the middle-aged and younger buyers who have quads and dune buggies. We decided that maybe there is a market for the high-end toy hauler with a customer base of 55 (years) and up. That buyer is going to have a Harley or maybe two, and they want to go touring on their bikes during the day. But at the end of the day they want to sleep in an Excel. When you shut the door into the garage, you can’t even tell that you are in a toy hauler.” Tillet said the new coach has sold “surprisingly well.” “It has outperformed our expectations,” he said. “I thought we’d just build one or two and then we’d be done.” Airstream Inc., Jackson Center, Ohio, also is looking at the 50-and-up buyer for its new 34-foot Airstream PanAmerica — featuring an 11-foot-deep garage — that was to go into production this month. “It’s not going to appeal to the traditional toy-hauler guy who wants to take it out to the desert,” said Airstream President Bob Wheeler. “This guy’s going to have a Harley or two and will park his trailer somewhere and ride for a couple of days. It a great way to haul all your stuff, particularly if its dirty things that you don’t want in your living space.” Wheeler said Airstream also intends to make the PanAmerica, with an MSRP of $95,000, adaptable to what customers want. “We are interested in seeing how people use it and then we will start designing custom interior applications.” he said. With an average retail price of $106,000, MotoMover fifth-wheel SURVs from New Horizons RV Corp., Junction City, Kan., also are designed to appeal to older, more affluent buyers, said President Phil Brockenicky. “They’re hauling bikes, versus four- RETAIL TRENDS December ’07: Mid- to Large Dealers Rack Up Double-Digit Improvements to ’06 Net Profits This is the financial report for the 12 months ending December 31, 2007. By keeping a lid on expenses, small dealers managed to squeeze out a net profit of .5% of sales for the year, even though total dealership sales were down by 3% in 2007 — although that profit was off 36% from last year. Midand large-sized dealers fared better in 2007; large dealers earned a net profit of 3.4% of sales, while middle dealers did even better, recording a net of 3.7% of sales. Both numbers were substantially better than 2006 (12% and 27%, respectively). . $1 Million to $5 Million Dealers DECEMBER YTD New RV Sales Used RV Sales Total Dealership Sales 2007 AVERAGE DEALER $1,969,196 $475,116 $3,343,772 2006 AVERAGE DEALER 15.6% 19.1% $2,021,318 $546,874 $3,448,073 15.3% 22.5% CHANGE -2.6% -13.1% -3.0% GROSS MARGINS Total Company GM $947,916 GM % 28.3% $962,785 GM % 27.9% 0.4 pts. Expenses Personnel Expense Advertising Expense Total Expenses $516,193 $66,237 $929,826 % GM 54.5% 7.0% 98.1% $517,443 $64,939 $934,173 % GM 53.7% 6.7% 97.0% 0.8 pts. 0.3 pts. 1.1 pts. Net Profit/Loss Net Profit % of Sales $18,091 0.5% 3.0% -36.8% 1.9% $28,612 0.8% $5 Million to $10 Million Dealers DECEMBER YTD 2007 AVERAGE DEALER 2006 AVERAGE DEALER 14.5% 20.1% $4,577,438 $1,238,128 $7,421,341 CHANGE New RV Sales Used RV Sales Total Dealership Sales $4,783,772 $1,299,999 $7,777,714 GROSS MARGINS Total Company GM $1,971,705 GM % 25.4% $1,837,036 GM % 24.8% 0.6 pts. Expenses Personnel Expense Advertising Expense Total Expenses $919,092 $120,962 $1,682,994 % GM 46.6% 6.1% 85.4% $867,926 $119,199 $1,611,370 % GM 47.2% 6.5% 87.7% -0.6 pts. -0.4 pts. -2.3 pts. Net Profit/Loss Net Profit % of Sales $288,711 3.7% 12.3% 27.9% 14.6% 14.4% 19.6% $225,666 3.0% 4.5% 5.0% 4.8% $10 Million and Higher Dealers DECEMBER YTD New RV Sales Used RV Sales Total Dealership Sales 2007 AVERAGE DEALER $11,660,433 $3,910,423 $19,453,758 13.5% 18.0% 2006 AVERAGE DEALER $11,578,731 $3,699,129 $18,848,517 CHANGE 13.5% 17.9% 0.7% 5.7% 3.2% GROSS MARGINS Total Company GM $4,515,621 GM % 23.2% $4,343,245 GM % 23.0% 0.2 pts Expenses Personnel Expense Advertising Expense Total Expenses $2,177,961 $262,694 $3,850,836 % GM 48.2% 5.8% 85.3% $2,107,465 $263,580 $3,751,892 % GM 48.5% 6.1% 86.4% -0.3 pts. -0.3 pts. -1.1 pts. Net Profit/Loss Net Profit % of Sales $664,785 3.4% 13.6% 12.4% 14.7% $591,353 3.1% continued on page 49 J U LY Go To: .com User Guide 2 0 0 8 RVBusiness 47 Contents 048-RVB Class 2008-07 6/12/08 1:57 PM C L A S S I F I E D Page 48 A D V E R T I S I N G BUSINESSES FOR SALE HOLDING TANK TREATMENT SOUTH FLORIDA RV PARTS SERVICE and Mobile. Ideal family operation as is or great foundation for full dealership. Excellent market. Flexible terms. Will develop for investor or provide training. Asking $149K. Call Curtis, (772) 692-2552. ALL PRO ODOR ELIMINATOR HOLDING TANK TREATMENT Our “all natural green product” removes odors and does not mess up your TANKS or the ENVIRONMENT. www.midlandprobiotics.com 866-329-5565 HELP WANTED MOTORHOMES WANTED RV TECHNICIAN Immediate openings for experienced RVIA certified technicians. Year round work. RV/General Motors dealership on I-10 just west of Houston is looking for two to three RV techs. We are covered up!! Potential is huge for earnings and advancement. Excellent pay plan. Stable work environment. Family-owned, same location for 26 years. Fax resumé to (979) 885-1072 or call (979) 885-3554. CLIFF JONES RV/AUTOWORLD, Sealy TX ATTENTION DEALERS! Packrat RV, a licensed Dealer, buys the motorhomes you don’t want on your lot. Nationwide! Call Clint 1-877-520-MINI (6464) INSTANT CASH FOR 2002 - Current model motorhomes. All models Top$$ + Quick pickup. Call or email Craig Woods, 1-800-511-8502, craigw@northbayford.com. North Bay Ford RV. Helping the RV Industry grow for over 40 years! WE BUY MOTORHOMES ’98 & Newer - Clean - Low Miles - No Smoke/Pet CASH Payment & NATIONWIDE Pick Up Contact Bill Fishfader @ 1-509-993-0321 RVs NORTHWEST • SPOKANE, WA RV PARTS Coachmen Wholesale Parts Depot An Authorized Coachmen Parts Distributor. Call us for all your Coachmen Sportscoach Shasta needs. Courteous, experienced staff. Wholesale Pricing. Same Day Service. 8-5 EST (866) 412-7936 www.coachmenparts.com www.WinnebagoParts.com or 800-933-7742 Parts for all Winnebago/Itasca products plus LeSharo/Phasar, Rialta & Eurovan. Personal service at fair prices for our customers worldwide. If outside US, call 641-896-2222. Hours: 8-5 Central M-F VISIT RVBUSINESS.COM FOR UP-TO-THE-MINUTE INDUSTRY NEWS! © CLASSIFIEDS Use this form or your own stationery to submit your ad copy! Classified Ads — Priced at $18 per line, 40 characters and spaces per line, five-line minimum. Ad closing for the September issue is July 7. This issue reaches subscribers August 28. GENERAL INFO: Blind Box service is available at an additional cost of $15. Allow one line of billable space for Blind Box address. For ad with photo, limited to RVs and real estate, please add $30. • For your ad to appear in red type add $25. All classifieds are prepaid by check, credit card or money order. No agency commissions or cash discounts. Please refer questions to Angela Pezzullo at (805) 667-4391, email apezzullo@affinitygroup.com Name: Address: Phone/Fax: Credit Card Number: Run for Expiration: issues Category: Signature: RV BUSINESS Classifieds, PO Box 8510, Ventura, CA 93002-9912 • Fax (805) 667-4379 • Email apezzullo@affinitygroup.com 488 48 RVBusiness J U L Y 2 0 0 8 Go To: .com User Guide Contents 034-RVB_0807_LO_SURVs SURVs 6/16/08 4:18 PM from page 47 wheelers, which is what the younger crowd is taking into the desert,” said Brockenicky, who reported that SURVs account for more than 20% of New Horizon retail sales. “The whole toy hauler trend is about convenience. Our customer has the mindset of a guy who has worked his whole life and made some good dollars. Now, he’s going to go and have some fun and he’s going to take his toys with him. And in our case, the living quarters please momma.” Forest River Inc., the nation’s No. 2 RV manufacturer, builds a pair of toy-hauleronly towable lines — the XLR and the new Wave/Sandstorm, which is built in California specifically for sale on the West Coast. Forest River also features toy-hauler floorplans in the traditional Salem/ Wildwood travel trailer and fifth-wheel lines and the entry-level Georgetown gas-powered Class A motorhome. Despite the current soft RV market, Jeff Babcock, who is in charge of Forest River’s sales and marketing, said the toy hauler will continue to grow and become even more competitive than it is now. “Toy haulers will be a big part of the market,” Babcock said. “And other companies are making it even more competitive.” One company that left the SURV segment already is planning a return. Carriage Inc., Millersburg, Ind., intends to introduce a toy-hauler version of its two-year-old, European-inspired Domani fifth-wheel line after putting the luxury C-Force series into mothballs last fall. “We missed the marketing pricing and the looks,” said Don Emahiser, Carriage vice president of sales and marketing. “There is a market. But you have to have the right product. If it’s off, the buyer is going to go somewhere else because those people are looking for a specific sort of flavor.” And other companies are continuing to expand. KZ RV LLC added 12,000 square feet of manufacturing space to its Shipshewana, Page 49 COMING IN SEPTEMBER! 2008 RV DEALER DIRECTORY DEALERS – act now to have your dealership included in the most comprehensive listing available of RV retailers throughout the United States and Canada. Please take a moment to fill out this brief profile, then return it (or a copy) to the address or fax number at the bottom of the page. The 2008 RV DEALER DIRECTORY will be published in conjunction with the September edition of RVBusiness magazine — and your listing is FREE! Company Name ______________________________________ P.O. Box ____________________________________________ Street Address _______________________________________ City __________________________State_____Zip__________ Phone Number(s) ( Fax Number(s) ( ) ______________________________ ) ________________________________ Email ______________________________________________ Web Address ________________________________________ Please mark the categories which best describes your dealership. ❑ New Unit Sales ❑ RV Rentals ❑ Used Unit Sales ❑ Service Center ❑ Retail (Parts and Accessories) Mail or Fax to: RV Business Magazine 2008 RV Dealer Directory, 2575 Vista Del Mar Drive, Ventura, CA 93001 Fax: (805) 667-4484 Questions? Please call (805) 667-4383. Thank you for your time. Four Winds International Fun Mover Class C. The Elkhart, Ind., company is credited with creating the first commercial toy hauler when it built a vehicle with an open rear “garage” to carry photographers during the ’96 Olympics’ torch relay. J U LY Go To: .com User Guide 2 0 0 8 RVBusiness 49 Contents 034-RVB_0807_LO_SURVs 6/16/08 4:18 PM Ind., factory in January to handle increased production of the entry-level Sportsman Sportster, the mid-priced Inferno travel trailer and fifth-wheel series retailing from $34,000, and the high-end New Vision travel trailer and fifth-wheel SURVs with MSRPs that start at $69,000. KZ General Manager Brian Donati said the toy-hauler market is the most volatile in the industry and that companies need to almost continually shift their product strategies. “That market runs month-tomonth, not year-to-year,” Donate said. “If you are not making changes in your product constantly, you’re going to lose out. If you don’t have the latest, coolest thing, they are not going to buy your stuff.” Ed Kinney, vice president of Monaco Coach Corp., Coburg, Ore., pointed out that motorized and towable owners are not the same kind of buyer. Monaco makes the McKenzie Dune Seeker and Dune Chaser, Holiday Rambler Black Diamond and Next Level, and this year introduced the Compression gas-powered Class A toy hauler built on a chassis by Custom Chassis Products LLC (CCP), a joint venture between Monaco and International Truck Corp.’s Workhorse Custom Chassis LLC subsidiary. “On the motorized side, it’s a lot of 50 Page 50 people spending time tailgating at football games or at a racing venue,” said Kinney. “The towbehind people seem to be headed to the desert to play with their toys.” Like Warmoth, Kinney’s opinion is that the potential for growth in toy-hauler sales is east of the Mississippi River. “On the West Coast, the market is saturated,” he said. “But in the eastern part of the country, toy haulers really are just catching on. That’s where the opportunity is to grow.” The top-selling towable SURV is the Raptor travel trailer and fifth-wheel series from Keystone RV Co.’s Key Performance Division. It’s also been in the top five among all fifth-wheels for the last three years. “We have our own little niche and we’ve worked hard to stay in it,” said Sean Ryan, Key Performance general manager. Besides the mid-priced Raptor, retailing from $44,000, Key Performance Division also builds the Fuzion fifth-wheel toy hauler introduced in the 2007 model year, while other Keystone divisions build side-loading towable toy-hauler floorplans in traditional RV lines that include Cougar, Sprinter, Springdale, Hornet, Outback and Mountaineer. “All ramp-trailer manufacturers will continue to push the envelope on i n no v a t io ns, ” Ryan said. “What that will be, I don’t know. But you are TOP LEFT: The popular Raptor toy hauler, from Keystone RV Co. has been among the top-selling fifth wheels for the last three years. TOP: Airstream’s PanAmerica “is not going to appeal to the traditional toy hauler guy who wants to take it out to the desert,” said company President Bob Wheeler. “This guy’s going to have a Harley or two and will park his trailer somewhere and ride for a couple of days.” ABOVE: Mark Warmoth, Weekend Warrior founder and president, is credited with fueling the SURV trend in the 1990s. LEFT: Gulf Stream Gladiator. going to see many different things out there because of the competition as people try to get a leg up on one another. “At the same time, you are going to see fewer production facilities dedicated to only toy haulers as manufacturers combine their toy haulers with conventional product on the production line so it doesn’t have to support the line on its own.” 6 RVBusiness J U L Y 2 0 0 8 Go To: .com User Guide Contents 051-RVB0807 PG 51 CUMMINS 6/12/08 1:55 PM Page 51 Give Your Towable Customers Full Genset Power In Minutes. Introducing JuiceBox™ Now, trailers and fifth wheels can have a full 4,000 watts of power with the space-saving JuiceBox.™ No special compartment or wiring is needed. Hitch-mountable and self-contained, it’s fast, easy to use and maintain. And because it’s detachable, it can be used independently or transferred to another RV. It’s truly a first—a complete power system with the reliability of a Cummins Onan generator, for fast and easy power, wherever you need it. For more information visit www.cumminsonan.com/juiceboxspecs Cummins®, Onan®, JuiceBox and the “C” logo are registered trademarks or service marks of Cummins Inc. © 2007 Cummins Power Generation. All Rights Reserved. ONAN CORPORATION, CIRCLE 103 ON READER SERVICE CARD Go To: .com User Guide Contents 052-RVB0807 PG 52 GE 6/12/08 1:55 PM Page 52 GE Capital Solutions Imagine the possibilities... Are you tired of the opportunities that got away? At GE Capital Solutions, we can show you how inventory floorplanning can help your business improve working capital, increase sales and keep your customers coming back. With the ability to stock more units than ever before, GE Capital Solutions can help you get your customers off the showroom floor and out onto the open road – doing what they love most. For nearly 30 years, GE Capital Solutions has earned the reputation as a name the RV industry has come to know and trust. Our unique product and service solutions are designed to help position your business for growth – both today and in the future. Don’t let another big opportunity slip away. Call GE Capital Solutions today at 800-289-4488 You’ll be glad you did! 08RV290 GE, CIRCLE 107 ON READER SERVICE CARD Go To: .com User Guide Contents Welcome to our digital edition of RV Business Magazine. This format makes it easy for you to navigate the magazine and provides direct links to Internet sites of our advertisers, our RVBusiness.com Web site, and many Web sites to supplement our editorial features. Here are some tips on how to use Digital RV Business: Go To: .com User Guide Contents • Click on the RVBusiness.com button to go directly to our Web site. • Click on the User Guide button on any page to bring you back to this page. • Click on the Contents button to take you to the Table of Contents page from anywhere in the magazine. • When the hand icon changes to a pointing finger, it indicates a link to a Web site or to another page in the magazine. • Use the Zoom tool to zoom in on the page. Use the Zoom-out tool and hold down the option (Macintosh) or Windows key to toggle back and forth. • Click and drag using the Dynamic Zoom infinitely control the zoom. tool to We recommend a Page Layout view of Continuous - Facing, but Adobe Reader provides several options you may prefer. We hope you enjoy reading our Digital RV Business Magazine and we encourage your comments and suggestions to our editor atb bhampson@affinitygroup.com