Full event brochure - NeighborWorks America

Transcription

N e i g h b o rWo r k s T r a i n i n g I n s t i t u t e
The highest quality professional development, skill building and career enhancement in community development and affordable housing
AUGUST 17 - 21, 2015 ›››
PHILADELPHIA, PA
On Wednesday,
August 19, 2015
SYMPOSIUM
HO925 Symposium:
Building Pathways
to Financial
Resilience
3 Can Learn
For The Price
of 2! (See Pg. 8)
SPECIAL OFFER
VISIT THE NEW NEIGHBORWORKS.ORG/TRAINING SITE!
Welcome to the
City of Brotherly Love!
P
hiladelphia, the largest city in the Commonwealth
of Pennsylvania, is the fifth most populous city
in the USA. It is also among the top three cities
listed as “52 Places to Go in 2015.” There’s a lot to do
in Philadelphia - a Greek word that literally means
“City of Brotherly Love.” Did you know that some of the
NeighborWorks Training Institutes (NTI) courses have
field trips where you will learn and get to experience
some of the city’s unique neighborhoods?
Recent infrastructure improvements have been
dramatic in this city of constant change. Who knew that
Philadelphia is becoming the greenest city in the U.S.?
This is in large part to the impressive city-owned urban
park system.
The City of Brotherly Love offers an authentic mix of
culture and history with enough character and charisma
for everyone. During a break or once your day is done,
take a stroll to Center City and indulge in local eateries
and tax-free shopping. If you’re a history buff, you practically can’t get more concentrated U.S. history anyplace
else: Liberty Bell Center, Independence Hall (where
the Declaration of Independence was adopted in 1776),
and the U.S. Constitution a little more than a decade
later. Philly also enjoys its status as one of the nation’s
most sports-crazed cities, with nine professional teams
including the Eagles, Phillies, 76ers, and the Flyers.
Philadelphians love the nightlife, and the city was voted
as one of the Top 10 Nightlife Scenes in the nation by US
News & World Report.
PHIL ADELPHIA, PA • AUGUST 17-21, 2015
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The paths to understanding American history and community all converge in Philadelphia. Where else will you
get to rediscover the birthplace of American democracy
and at the same time, grow your career at the NTI?
Agenda
Sunday, August 16
3:00 p.m. – 6:00 p.m. Registration
Monday, Aug 17
6:45 a.m. – 8:15 a.m. Light Continental Breakfast
7:00 a.m. – 5:00 p.m. Registration
8:30 a.m. – 4:00 p.m. Courses (See options in this brochure and
online NeighborWorks.org/training and
register for your first and second choices.)
11:30 a.m. – 1:00 p.m Lunch on Your Own
4:30 p.m. – 6:00 p.m. Free Afternoon Workshops*
Tuesday, August 18
8:30 a.m. – 4:00 p.m. Courses
11:30 a.m. – 1:00 p.m.Lunch on Your Own
4:30 p.m. – 6:00 p.m. Free Afternoon Workshops*
Wednesday, August 19
8:30 a.m. – 4:00 p.m. Courses OR Symposium
11:30 a.m. – 1:00 p.m.Lunch on Your Own (The Symposium includes a luncheon and speaker)
5:30 p.m. – 7:00 p.m. Networking Reception
(Live entertainment and refreshments)
Thursday, August 20
8:30 a.m. – 4:30 p.m. Courses
Friday, August 21
8:30 a.m. – 2:30 p.m. Courses
2:30 p.m.
Training Institute Adjourns
*A list of workshops will be included in your on-site
registration packet.
See NeighborWorks.org/training for full course descriptions.
A list of courses offered at this event are on pages 4-5.
When
July 7
July 8 -July 27
(Save $50) Early-Bird Registration Deadline
Late Registration
July 27
Cancellation Deadline
August 16
On-Site Registration
Special deadlines for participants from
NeighborWorks Network organizations:
Where
Philadelphia Marriott Downtown
1201 Market Street
Philadelphia, PA 19107
(215) 625-2900
www.marriott.com/hotels/travel/
phldt-philadelphia-marriott-downtown
Hotel rates: $142 Single or Double
Loews Philadelphia Hotel
1200 Market Street
(215) 627-1200
www.loewshotels.com
Hotel rates: $142 Single or $167 Double
Courtyard Philadelphia Downtown
21 North Juniper Street
(215) 496-3200
www.marriott.com/hotels/travel/
phldc-courtyard-philadelphia-downtown
(Sleeping rooms only)
Hotel rate: $142 Single or Double
Registration Deadline
July 17
Substitution Request
July 27
Cancellation Deadline
July 27
Pay Own Expenses Deadline (see page 28 for more details)
Visit NeighborWorks.org/scholarships for scholarship information
Registration is easy!
1.
2.
3.
4.
Look over the course offerings grid on pages 4 and 5 of this brochure,
or visit the institute pages online at NeighborWorks.org/training.
Explore highlighted course descriptions in this brochure and find full
course descriptions and faculty profiles at NeighborWorks.org/training.
Decide on your first- and second-choice courses for each day of
the week.
Click on NeighborWorks.org/onlinereg to set up your profile and
register for your courses, or fax us a hard-copy registration form,
which can be found at the back of this brochure.
It’s that easy! Questions or concerns? We’re here to help. Call our Customer
Response team at (800) 438-5547, or e-mail us at nti@nw.org
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Pennsylvania Convention Center
1101 Arch Street
(215) 418-4700
www.paconvention.com
June 22
Courses Offered at this Event
AFFORDABLE HOUSING
AH102
AH121
AH132
AH142
AH183
AH221
AH224
AH226
AH227
AH248
AH271
AH280
The Basic Steps of the Affordable Housing Development Process
Real Estate Finance Nuts and Bolts
Pre-Development: The 10 Feasibility Questions You Need to Answer
Designing Affordable Housing From Project Concept to Blueprint !UPDATED!!
Supportive Housing: Developing Solutions and Supporting Residents
Rental Housing Development Finance
Understanding Underwriting: Successful Loans for Nonprofit Developers !UPDATED!!
Creative Project Financing Strategies
Using Bonds to Finance Affordable Housing Development
Inclusionary Housing: Make it Work in Your Community !NEW!!
Budget Basics: Decoding the Mysteries of the ProForma
Health and Housing - Connecting to the Health Care System for New Partnerships, New Opportunities !NEW!!
ASSET MANAGEMENT
AM101
AM121
AM224
AM240
AM252
AM261
AM280
AM290
AM291
Successful On-Site Property Management (IREM RES201)
Nuts and Bolts of Asset Management
Asset Management Case Study: Putting the Tools to Work for Properties and Owners
Asset-Managing Your Risk: A Holistic Approach to Managing Your Property's Financial and Physical Risk !UPDATED!!
Delivering Successful Resident Services Programs
Affordable Housing Leasing, Marketing & Customer Service Bootcamp Solutions !NEW!!
Creating a Sustainable Multifamily Portfolio and Building Your Organization’s Asset Management Culture !NEW!!
Asset Management Specialist - The Fundamentals
Asset Management Specialist - Introduction to Financial Tools
COMMUNITY AND NEIGHBORHOOD REVITALIZATION
NR101
NR104
NR115
NR116
NR118
NR121
NR150
NR214
NR253
NR261
NR276
The Essential Tools of Successful Neighborhood Revitalization
Getting Things Done in Neighborhoods through Strategic Collaborations
Developing High-Impact Neighborhood Revitalization Strategies
Building Community and Promoting Equity through Revitalization
Working with Tenants and Small Landlords to Revitalize the Neighborhood
Measuring the Impacts of Your Revitalization Work
Understanding Your Community, Analyzing Your Market
ROUNDTABLE: Neighborhood Revitalization for Organizational Leaders !UPDATED!!
The Good, the Bad and the Ugly: How Urban Design Can Make or Break Your Revitalization Strategy !NEW!!
Strategies for More Livable Neighborhoods !UPDATED!!
Creating a Fantastic Image for Your Neighborhood
COMMUNITY ECONOMIC DEVELOPMENT
ED101
ED120
ED127
ED144
ED165
ED220
Community Economic Development Principles, Practices and Strategies
Commercial Real Estate Development
Transit-Oriented Development !UPDATED!!
Essentials of Microenterprise Development !UPDATED!!
Achieving Economic Development with CDBG Funding
Community Economic Development Learning Lab: Engaging Your Local Colleges & Universities !NEW!!
COMMUNITY ENGAGEMENT
4
CB100
CB110
CB118
CB121
CB122
CB127
CB150
CB190
CB225
CB235
CB243
CB245
Breaking with Isolation: The Power of Neighbors !UPDATED!!
Community Organizing: Beyond Mobilization, Volunteerism, and Outreach
Using Diversity to Build Unity !UPDATED!!
Transforming Conflict Into Action
Mobilizing Youth for Community Building !UPDATED!!
The Role of Women in Transforming Communities
Influencing and Affecting Decisions in Your Community !UPDATED!!
Reaching Your Community and Getting the Media on Your Side
Pathways to Self-Reliant Communities: Building on Our Assets
Community Engagement Leadership, Supervision and Management !NEW!!
Intergenerational Community Building
Taking Green Action in Your Community
CONSTRUCTION AND REHAB
CP101
CP104
CP121
CP127
CP141
CP155
CP189
CP199
CP221
CP223
Affordable Housing Design and Construction Basics !UPDATED!!
Housing Rehabilitation Production Systems
Inspections, Work Scopes and Estimates in Housing Rehabilitation
Advanced Systems for Housing Rehabilitation
Introduction to Sustainable Building
Business Management and Marketing for Construction and Rehab !NEW!!
Automate Rehab with Housing Developer Pro® 3.5
Building Science Basics for Construction and Rehab
Single Family Development: Success in Perilous Times
Single Family Development: New Construction, from Foundation to Sale
_____ AUG _____
MON 17
THURS 20
WED 19
Tuition
TUES 18
FRI 21
$475
$310
$235
$475
$475
$525
$475
$235
$475
$235
$525
$475
$1,300
$710
$475
$235
$515
$475
$475
$700
$515
$475
$475
$515
$475
$475
$775
$515
$235
$235
$515
$235
$515
$475
$515
$475
$235
$300
$475
$475
$235
$235
$235
$235
$475
$475
$475
$475
$515
$475
$515
$235
$515
$515
$515
$515
$565
$235
$515
$235
_____ AUG _____
MON 17
THURS 20
WED 19
Tuition
TUES 18
FRI 21
FINANCIAL CAPABILITY, HOUSING EDUCATION AND COUNSELING (PRESENTED BY NCHEC)
HO103
HO105
HO109
HO110
HO111
HO120
HO200
HO200c
HO204
HO208
HO208c
HO209rq
HO211
HO213
HO220
HO229
HO230
HO247
HO248
HO250
HO265
HO285
HO290
HO307
HO310
HO324
HO345rq
HO360
HO370
HO925
Lending Basics for Homeownership Counselors
Compliance with State and Federal Regulations
Foreclosure Basics for Homeownership Counselors
Introduction to Homeownership Counseling
Home Equity Conversion Mortgages !UPDATED!!
Identifying Potential Mortgage Abuse and Fraud !UPDATED!!
Building Competency for HUD Housing and Counseling Certification
Building Competency for HUD Housing and Counseling Certification
Employer-Assisted Housing in Your Community: Developing and Managing a Successful Program !UPDATED!!
Building Skills for Financial Confidence
Building Skills for Financial Confidence
Delivering Effective Financial Education for Today's Consumer
Credit Counseling for Maximum Results
Fair Housing - What Professionals Need to Know
Client Management and Tracking with CounselorMax !UPDATED!!
Homebuyer Education Methods: Training the Trainer
Maximizing Client Workflow for Greater Business Results
Post-Purchase Education Methods
Program Compliance & Reporting for HUD-Approved Counseling Agencies
Homeownership Counseling Certification: Principles, Practices and Techniques, Part I
Counseling Clients Seeking Rental Housing
Transitioning Consumers: Counseling Clients To Take The Next Step
Being Green, Seeing Green: Counseling Clients to Maximize Energy Savings
Advanced Foreclosure: Case Study Practicum
Financial Coaching: Helping Clients Reach Their Goals
Advanced Reporting and Customization for CounselorMax !UPDATED!!
Foreclosure Intervention and Default Counseling Certification, Part I
Homeownership Counseling Certification for Program Managers and Executive Directors
Financial Coaching Advanced Practicum: Taking Your Practice to the Next Level
Symposium: Building Pathways to Financial Resilience
NONPROFIT MANAGEMENT AND LEADERSHIP
ML106
ML120
ML125
ML162
ML163
ML168
ML242
ML279
ML282
ML283
ML284
ML285
ML286
ML292
ML297
ML394
Time Management
Strategic Thinking and Planning
Developing a Winning Business Plan
Marketing Your Programs and Organizations !UPDATED!!
Branding Beyond the Logo: Increasing the Visibility and Value of Your Organization !UPDATED!!
Social Media Intensive !NEW!!
Building a More Inclusive Organization and Board of Directors !UPDATED!!
Intermediate Grant Proposal Writing !NEW!!
How to Negotiate: The Most Important Skill You Will Ever Learn! !NEW!!
Advanced Negotiation: Mastering Difficult Conversations !NEW!!
Influence Without Authority: Persuasion Skills You Never Knew You Had! !NEW!!
Coaching For Transformation
Coaching for Transformation: Advanced Skills for Individual and Community Change !NEW!!
Managing Your Nonprofit for Results
Leadership Tools for Achieving Excellence !NEW!!
Advanced Leadership for Organization Transformation
$750
$515
$475
$750
$1,340
$515
$515
$515
$235
$515
$515
$785
$730
$235
$845
$1,290
$485
$1,290
$515
$1,290
$235
$515
$235
$515
$515
$595
$1,290
$1,290
$785
$235
$235
$475
$475
$475
$475
$475
$235
$475
$595
$595
$300
$710
$475
$475
$235
$710
SINGLE-FAMILY AND SMALL BUSINESS LENDING
Compliance Basics for Mortgage Lenders
Single-Family Mortgage Lending: Origination through Funding
Intermediate Underwriting for Micro and Small Business Lenders !UPDATED!!
Tools and Strategies for Effective Pipeline Management
Financial Analysis and Business Planning for Sustainable Lending Operations !NEW!!
Sustainable Lending Operations Workshop: Financial Analysis and Business Planning for Your Loan Fund
Effective Board Governance for Lending Operations !NEW!!
Risk Management for Loan Funds in an Uncertain Environment !UPDATED!!
Raising Debt and Equity from External Sources for Community Development Loan Funds
100 Level
Fundamental course
200 Level
Intermediate course
300-400 Level
Advanced course
$710
$475
$475
$235
$595
$300
$475
$475
$475
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PHIL ADELPHIA, PA• AUGUST 17-21. 2015
LE115
LE207
LE241
LE270
LE275
LE277
LE320
LE374
LE376
Highlighted
Symposium
Courses
W E D N E S D A Y, A U G U S T 1 9 , 2 0 1 5 • P H I L A D E L P H I A , P A
HO925 Symposium:
BUILDING PATHWAYS
›O
S E C U R I T Y ›› S TA B I LI T Y ›› H O P E ›
W
atch or read the latest news report
and you’ll hear that the economy is
on an upswing—unemployment rates
are dropping, wages are rising and stability is
returning to the housing market. Once again,
opportunities for growth are abundant. While
much of the nation exhales, some are reflecting on lessons learned; and sadly, others are
still struggling for financial security.
Are you aware of ground breaking techniques
that encourage financial resilience to
safeguard against unexpected life events or
plan for the future? Do you have the tools and
resources to engage people in financial capability services at critical life moments? Join us
for a focused, day-long “deep dive” into the
latest tools and approaches in the critical area
of financial capability. Hear leading practitioners share the results of programs designed
to address real household challenges. Gain a
PHIL ADELPHIA, PA • AUGUST 17-21. 2015
6
TU
PPOR
N IT
Y
new perspective on the documented impact
personal finance has on nearly every aspect of
one’s life: decision-making, housing, education
and health. If your desire is to help people not
only solve financial problems as they arise, but
become – in a truly sustainable way – financially resilient, this event is a must-attend.
Be a part of the conversation on how to
engage consumers at critical “life moments”—
paying for college, entering the workforce,
having a baby, or buying a home. From the
middle-income earner living paycheck-topaycheck to the student anxious to begin
building for the future yet burdened with
student loan debt, these moments often lead
people to examine their financial situation
and look for tools and programs to help them
reach their goals and improve their overall
financial well-being.
Recent research from the Consumer Financial Protection Bureau concluded
that to have a sense of financial well-being, people need to have:
• Control over day-to-day,
month-to-month finances
• Means to meet their
financial goals
• Capacity to absorb a
financial shock
• Financial freedom to make
the choices that allow them to
enjoy life
TO FINANCIAL RESILIENCE
During the symposium we will explore a myriad of approaches to
building pathways to financial resilience and provide you with:
• A deeper understanding of how American households manage
their day-to-day finances and the implications for policy- and
program-planning to serve these customers.
• A comprehensive look at the unique “life moments” that compel
people to question their financial capability. Hear from innovators
who are using these touchstones to design programs and services
to impactfully meet people’s financial needs.
• The opportunity to speak directly with leading practitioners
whose programs are breaking new ground in serving people
with financial capability services. Learn about the innovative
and effective resources and tools available to help strengthen
financial capability programs.
• Networking with regional and national peers offering financial
capability tools and techniques across a variety of sectors.
Come prepared to examine your organization’s current financial
capability program – or ability to effectively launch this in-demand
service. Be inspired by compelling success stories. And leave with
a results-driven action plan. We’re excited about making a difference in your career, your program and your larger perspective on
financial capability.
This day has been
uniquely designed for:
• Executive directors/CEOs
• Program managers and counselors
• Financial coaches and counselors
• Foundation and corporate funders
• Municipal, state and federal
government staff
• Community development practitioners
and consultants
• Community leaders and organizers
• Universities, community colleges,
financial aid officers/administrators
Build your week-long NTI
experience around symposiumrelated topics with the following
course offerings:
• HO208 Building Skills for Financial
Confidence
NeighborWorks April 2015 survey indicated:
• HO285 Transitioning Consumers:
Counseling Clients to Take the
Next Step
• HO310 Financial Coaching: Helping
Clients Reach Their Goals
• HO109 Foreclosure Basics for
Homeownership Counselors
24% = saving for
retirement is their
most important goal
• ML162 Marketing Your Programs
and Organizations
• ML285 Coaching For Transformation
To stay updated on the evolving agenda, and to register, visit NeighborWorks.org/training.
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47% = current savings
covered 3 months or
less of expenses
Q: What do you get when you cross Groupon,
Living Social and NeighborWorks?
A: An amazing opportunity to train
your staff without breaking your
travel or training budgets!
3 Can Learn
For The
Price of 2!
SPECIAL OFFER
Groupon + livingsocial + NeighborWorks
At our Philadelphia, PA training institute, NeighborWorks is
offering more than 100 courses, for professionals at all levels of
experience, in many facets of community development. In other
words, we have something for everyone looking to build skills
and increase community impact.
At this event, we’re pleased to provide a special offer for
organizations that need training for more than one person.
Pay full price for a week of training for two people in your
organization — minimum $1,150 per person — and you can
bring a third learner from your organization for free. There are
no course restrictions (though some courses do sell out), but
all three learners must be from the same organization. We’re
limiting this offer to the first 50 organizations, so be sure to
register today!
CHOOSE FROM TWO WAYS TO TAKE ADVANTAGE OF THIS OFFER:
• Register learners online at NeighborWorks.org/onlinereg,
and then call us at (800) 438-5547 to have the fee waived for
your free learner.
8
• Fill out the registration form in this brochure, or available
online at NeighborWorks.org/onlinereg, and fax all three
together to us at (800) 834-3758. Be sure to include credit
card information for the two paid learners, and write “FREE
OFFER” in the payment section of your third learner.
Questions? Call us at (800) 438-5547 or email us at nti@
NeighborWorks.org.
LE T’S LE ARN TOGE THER IN PHIL ADELPHIA, PA
IN T RODUCING ONE-WEEK CER T IFICAT IONS
The Fastest Path to Skill Mastery and Career Growth
With limited time and budget, you need an efficient way to build your professional
skill set. The one-week certifications offered by NeighborWorks give you an ideal
way to build competency in a specific subject matter area, and earn a certificate
that will enhance your career credentials. Best of all, these one-week certifications
can typically be applied toward our more comprehensive professional certificate
program, which will significantly improve your professional standing.
Community Engagement – Resident
Leadership Trainer Certification
Advancing community development objectives
is an ongoing challenge. The one proven strategy is equipping neighborhood residents with
the skills necessary to take initiative and lead.
Resident Leadership Training certification is
the path to empowerment that helps you meet
that challenge, providing you with the tools to
organize and run effective leadership development training programs.
Required courses (plus final exam):
• CB270 Training Techniques: Designing and
Facilitating Successful Training
• CB273 Community Leadership
Development: Lessons from Successful
Training Programs
• CB275 Training Community Leaders:
A Complete Curriculum
Construction Basics
• CP101 Affordable Housing Design and
Construction Basics
• CP141 Intro to Sustainable Building
• CP199 Building Science Basics for
Construction and Rehab
Construction Management
• CP124 Risk Management for Construction
and Rehab
• CP145 Project Management for
• CP181 Housing Production Management
Nonprofit Management and
Leadership Certification
Recognizing the unique sets of skills required
to effectively lead a functional unit in an
organization, NeighborWorks offers four specific
one-week certifications in our Management
and Leadership content area, reflecting four
interconnected skill areas of the best leaders.
Coaching
• ML280 Coaching Skills for Managers
• ML285 Coaching for Transformation
Financial Management
• ML250 Financial Management for
Decision-Makers
• ML252 Money and Mission: Ensuring
Effectiveness and Sustainability through
Successful Financial Leadership
Marketing and Branding
• ML160 Competitively Positioning Your
Organization for the Future
• ML162 Marketing Your Programs
and Organization
• ML163 Branding Beyond the Logo:
Increasing the Visibility and Value of
Your Organization
Financial Capability, Housing
Education and Counseling
Certification
Six certifications are offered by the
NeighborWorks Center for Homeownership
Education and Counseling.
(See page 19 for details):
• Pre-Purchase Homeownership Education
• Post-Purchase Homeownership Education
• Homeownership Counseling
• Foreclosure Intervention and
Default Counseling
• Homeownership Counseling for Program
Managers and Executive Directors
• Financial Capability
See NeighborWorks.org/training for full
course descriptions. For more information
on Certification Programs, visit
NeighborWorks.org/careerenhancement
9
Construction and Rehab Certification
Do you want to know about affordable housing
design and building? Interested in learning
more about what your construction team
means when they talk about the house being
“balloon framed” or that the construction
practices will incorporate a “rainscreen?”
Do you ask yourself what’s all this talk about
building science and the house as a system?
Or, what you should know about green and
sustainable building practices? The one-week
certifications in Construction Basics or
Construction Management will provide the
answers you need to better understand and
help you to better perform your job.
Required courses
(plus exam after each course):
Highlighted
Courses
AF FORDABL E HOUSING
AH183 Supportive Housing: Developing Solutions and Supporting Residents
This course, designed by the Corporation for Supportive Housing, concentrates on funding specific to the development of supportive housing and reviews different models of providing supports to residents. It will look at increasing
housing opportunities for the homeless, persons with chronic mental illness, and homeless Veterans as well as other
special needs populations.
AH280 Health and Housing - Connecting to the Health Care System for New Partnerships,
New Opportunities
This two-day course is designed for those interested in understanding new opportunities to build healthier communities. The course will provide an in-depth understanding of the connection between housing, community development
and health sectors – using language that resonates with both the health and housing sectors. Research demonstrating the impact of housing and other social determinants of health will be reviewed. Potential tools to catalyze
cross-sector collaboration will be identified. To facilitate partnerships with the health care sector, attendees will
learn about financing and key business drivers in the healthcare system. Innovative programming at the nexus of
health, housing, and community development will be highlighted. Multiple case studies from different regions of the
country will show successful models and best practices. Finally, the course will describe evaluation methods and
potential metrics.
For a complete list of
course offerings for this
institute, check out the
course grid on pages 4
and 5. To read full course
descriptions for each
content area and to
register online, visit
NeighborWorks.org/
onlinereg
10
AH248 Inclusionary Housing: Make it Work in Your Community
Over 500 jurisdictions across the US have adopted inclusionary housing policies. Meanwhile, campaigns for more
and stronger programs are still gathering momentum. So what is all the buzz about? What are the goals of inclusionary housing programs? Have they proven successful? This introductory session will give you a solid understanding of
Inclusionary Housing policies and programs. You will learn from best practices by dissecting case study examples of
real programs. And because there is no one-size-fits-all inclusionary policy, you will consider how market conditions
and other factors can be taken into account in selecting program goals and design elements, resulting in distinctly
different inclusionary housing programs. Then you will apply your new expertise by designing a new Inclusionary
housing program for one strictly theoretical (but isn’t it awfully familiar?) jurisdiction.
Highlighted
Courses
A S SE T M A N AGEMEN T
AM240 Asset-Managing Your Risk: A Holistic Approach to Managing Your Property’s Financial and
Physical Risk
A significant portion of a property’s operating budget is devoted to insurance and managing the financial and physical risks relating to the property. Healthy asset management requires a holistic understanding of risk management,
including how insurance works and is priced. This interactive course will provide an overview of how the insurance
markets price multi-family housing, and what your organization can do to address and reduce its costs of risk and
insurance covering: (1) Loss Mitigation overview and Loss Ratios (2) How Insurance Works – and how the markets
price (3) Risk Transfer and Renter’ Insurance (4) Fire Prevention (5) Slips, Trips & Falls (6) Inspections (7) Incident
Reports. This course is presented by Neighborhood Risk Management Corporation, and is recommended for
financial managers and asset managers.
AM261 Affordable Housing Leasing, Marketing & Customer Service Bootcamp Solutions
This 2 day bootcamp is specifically designed for Affordable Housing Professionals who want to drastically improve
their leasing and marketing skills, retain more residents and meet the ever increasing demands of competing with
market rate communities. This highly interactive 2 day session addresses:
• Improving leasing skills that will result in higher occupancy
• Perception vs. Reality: De-Mything Stigmas and Stereotypes of Affordable renters and communities
• How to lease and market with multiple programs and target markets
• How to retain your residents and compete with market rate communities when rents are the same
but amenities are less
• How to lease and market without the fear of compliance
• How to market on the skinny using outreach and other forms of low cost marketing ideas
• How to identify the real obstacles. Have you ever heard or thought? “I need a concession” or “It’s the market”
• How communication, customer.
AM280 Creating a Sustainable Multifamily Portfolio and Building Your Organization’s Asset
Management Culture
This is a two day clinic for a senior asset manager along WITH a senior staff member responsible either for development or corporate financial strength i.e. CEO, CFO or Director of (Real Estate) Development. Dual registration is
required for this high level, innovative, workshop clinic. The clinic will facilitate the assessing and strategizing of your
multifamily portfolio to maximize the financial and mission impact of your real estate. It will provide participants with
both the tools and the opportunity to re-think the role of multifamily housing within your organization and develop
a plan to optimize your long term goals. The clinic is a very hands on working session that will require the advance
preparation of spreadsheets showing your portfolio and organizational performance. To facilitate the preparation of
these spreadsheets and maximize the value of the clinic, there will be a preparatory webinar offered the week before
the clinic delivery date. All participants will be required to attend this webinar.
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Select courses are now available for AICP continuing education credit. Visit www.planning.org/aicp for more information
Highlighted
Courses
COMMUNI T Y ENG AGEMEN T
CB235 Community Engagement Leadership, Supervision and Management
Community engagement managers have a unique set of challenges. Leadership, initiative and the ability to build
internal partnerships are critical. Accountability and outcome measurement can be less than straightforward.
Convincing organizational leadership of the value-added or return on investment requires skillful “managing
up,” and building internal and external organizational alliances is critical to strategic positioning. In this session,
you will learn techniques for addressing each of these challenges. Through interactive exercises and sharing of
experiences, you will explore strategies to find the best fit for your organization and its circumstances. This class
is for senior community engagement professionals and anyone who manages community engagement programs,
and is seeking to optimize resources for maximum and sustainable impact.
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CB225 Pathways to Self-Reliant Communities: Building on Our Assets
Self-reliant communities have the internal strength to manage negative pressures and trends, and the organized
capacity to advance democratically-defined empowerment, growth, and development objectives. These strengths
and capacities are created through the community’s ability to focus on its assets –the gifts of individual citizens, the
capacities of neighborhood associations and community-based organizations, and the often hidden strengths of
local institutions as the foundation of community building. The course utilizes case-studies and practical exercises
to provide participants with knowledge and skills to apply Asset Based Community Development approaches and
techniques to community organizing, neighborhood revitalization, and the design and implementation of community
services. We’ll emphasize strategies for on-going identification and development of community assets, and to make
the asset-based approach an integral part of your organization’s culture.
CB243 Intergenerational Community Building
The promise of intergenerational community building lies in the intersection of four important current trends: a
growing older population that seeks opportunities for connection and contribution; a “racial generation gap” in
which the majority of older adults are white and an increasing percentage of youth are African-American, Latino,
Asian-American and Native American; the need to strengthen the social compact that supports and connects people
across the life span; growing recognition that community change requires new, more comprehensive approaches, not
the isolated intervention of individual organizations.
This two-day, experiential workshop is based on lessons learned from Communities for All Ages, a national, intergenerational community building initiative developed by the Intergenerational Center, Temple University, and currently
operating in 20 sites around the country. The workshop explores the potential of intergenerational strategies to
improve the well-being of all generations in a community, increase social connection, and promote lifelong civic
engagement. Participants will leave with tangible strategies and skills for:
• Building new organizational alliances and collaborations around critical community concerns;
• Engaging residents of multiple generations in decision making and other leadership roles;
• Creating places, practices and policies that support intergenerational interaction and connection; and
• Employing a lifespan perspective to address local issues such as housing, economic development, health, safety,
education, the environment and family support.
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Highlighted
Courses
COMMUNI T Y ECONOMIC DE V ELOPMEN T
ED127 Transit-Oriented Development
Transit-oriented development is an increasingly popular approach to sustainable community development through
the creation of compact, walkable communities that provide a mix of affordable housing and retail centered around a
transit station. A 2005 national TOD market study by the Center for Transit-Oriented Development found the demand
for compact housing near transit is likely to more than double by 2025 as a result of changing demographics and
housing preferences. This course uses case studies and site visits with practitioners and leaders involved in local
community-based TOD projects to help participants understand the value of transit-related development, identify
challenges and develop the skills to plan a TOD project, including determining feasibility and sources of financing.
ED144 Essentials of Microenterprise Development
What is a microenterprise and how do we support their development in our community? This course will explore the
field of microenterprise development and give you the skills and tools necessary to assist microenterprises that are
in the planning to start-up phase of business. In addition to discussing the three basic elements of a good microenterprise development program – training, technical assistance, and micro-lending – you will have the opportunity
to evaluate sample business plans and see what characteristics make for a strong and successful businesses. You
will have the opportunity to practice some of the different development techniques learned in class and begin to
hone your small business counseling and advising skills. The course will also include a discussion on microenterprise
incubation and the power of creating a collective business support system for new entrepreneurs.
ED220 Community Economic Development Learning Lab: Engaging Your Local Colleges
and Universities
Chances are your community has a college or university nearby with students, faculty, staff, and researchers just
waiting to become meaningful and important volunteers, supporters, and even partners. But how do you engage
them? And if you have engaged, how do you make the interactions more meaningful for you, the students and the
college/university? This one-day session will challenge assumptions about working with colleges/universities,
highlighting ways to develop long-standing partnerships. Through lecture, case-studies, and a facilitated panel
showcasing successful examples, this course will explore the ways to engage, utilize and interact with college/
university staff and students so that you can more purposefully and strategically achieve your objectives and foster
better community collaboration.
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Highlighted
Courses
COMMUNI T Y A ND NEIGHBORHOOD RE V I TAL IZ AT ION
NR253 The Good, the Bad and the Ugly: How Urban Design Can Make or Break Your
Revitalization Strategy
Bad urban design, like its consequences, is obvious. Good design, however, often goes unnoticed and even
more frequently discounted as a critical element of effective revitalization—a “pie in the sky,” good thing
to have if only we didn’t have more important things to worry about. In this class we examine urban design
as tool for revitalization, for building community and ensuring a safe public environment. We’ll explore how
urban design reflects social and economic imperatives, and cultural values. We’ll review urban design models
to understand their positive and negative impacts on the form of cities and neighborhoods, and use the
knowledge in a case study to identify the negative consequences of bad design and to develop design-based
strategies for revitalization.
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NR115 Developing High-Impact Neighborhood Revitalization Strategies
This is a course about aligning specific actions to achieve a neighborhood vision. It is designed for practitioners,
policy makers, and funders who want to achieve greater neighborhood impact through their revitalization work. This
course provides a practical approach to neighborhood change that acknowledges and works with market forces to
attract the kinds of investments neighborhoods need. The course features a neighborhood site visit and hands-on
work assessing neighborhood conditions, developing outcomes and strategies, and planning around potential
obstacles to achieving change. This course has a heavy emphasis on implementation and participants will take
home useful tools and resources that can inform their work on the ground.
NR118 Working with Tenants and Small Landlords to Revitalize the Neighborhood
With a national homeownership rate of nearly 65%, in the average neighborhood at least 1 in 3 residences are
occupied by a renter. In fact, market and other forces can cause rental housing investment to be concentrated in
certain neighborhoods more than others, sometimes creating significant market and social stresses. To successfully
sustain or create a healthy neighborhood, revitalization strategies must pay close attention to rental housing. This
course explores a variety of complimentary strategies to ensure a strong rental market and a well-kept rental housing
stock that makes a positive contribution to neighborhood livability and aesthetic standards. Join us in exploring how
to work with landlords, especially small investors, to build their capacity to successfully manage their property for
a solid return on investment, to plan for and finance physical improvements, and to become management partners
with their tenants. The course also examines strategies that help tenants become engaged stakeholders in the neighborhood by empowering them to partner with landlords, neighborhood organizations and public agencies, and, when
necessary, to utilize enforcement mechanisms to ensure a healthy and safe housing and community environment.
NR121 Measuring the Impacts of Your Revitalization Work
Maybe you know the neighborhood is looking better, more people are getting involved in community activities, and
you have a sense that things are getting better, but how do you really know you are achieving the results you intend?
Are you able to leverage your experience, to learn from your work to improve the design and implementation of your
programs and strategies? This is a new, fully integrated evaluation and measurement course. You’ll learn about logic
models, theories of change, participatory evaluation, and evaluation design and implementation—including assessment of your internal technical and financial capacity for evaluation. In a laboratory setting we will: define and learn
to use appropriate indicators for particular goals and intervention strategies; understand and design data collection
methods and tools such as surveys, focus groups, interviews, and direct observation; and learn to identify and use
appropriate secondary data sources. Practical exercises will provide you with a comprehensive understanding of the
dynamic relationship between data collection methodologies, and data integrity and reliability. We will also explore
the different data analysis and interpretation needs of different audiences. The laboratory will also provide you with
the opportunity to practice interpreting and presenting results to specific audiences with particular interests. This
course, NR121, is offered jointly with CB200.
Highlighted
Courses
CONS T RUC T ION A ND REH AB
CP141 Introduction to Sustainable Building
Have you been hearing about green building, sustainability or high-performance construction, but can’t figure out
exactly what that means? Maybe your new funder has issued a mandate that all projects using their support be green
certified. Perhaps you want to learn ways to convince your organization to offer sustainable construction services,
or you are trying to identify the best program for your organizational green certification needs. Or maybe you believe
green is a bad word and should not be used in the realm of construction, but you relate to high-performance, best
practice construction and want to learn more about those strategies and techniques. If you responded “yes” to any of
these statements or you simply have an interest in learning more about sustainable construction practices, then this
is the course for you! CP141 Introduction to Sustainable Construction provides participants with a solid background in
the field of high-performance, best practice and sustainable construction tactics.
This informative two-day course will define sustainable construction and review programs and tools available for
implementing high-performance construction practices on your projects. Using a threaded case study with realworld examples, participants will learn common terminology and procedures used by green building programs, and
what to look for when working on a sustainable construction project. Participants will actively engage in evaluating
traditional construction methodologies against sustainability measurements to effectively problem solve and
identify workable solutions.
You won’t want to miss this fun-filled, highly interactive class. Join us so you can create the change you want to see in
our construction industry while providing a sustainable, healthy and affordable home!
CP155 Business Management and Marketing for Construction and Rehab
Need to better understand how to run your line of business? Interested in learning how to establish a construction
or housing rehab line of business? What are the challenges in running this line of business? What are the best practices? This course will provide the critical elements, tools and tips to successfully develop, manage and market a
business successfully. Learn the building blocks that lead to a solid foundation for managing a small business – and
make no mistake, you are running a business!
CP221 Single Family Development: Success in Perilous Times
Many nonprofits have ventured into single family housing development as a key component of neighborhood revitalization, building both scattered site homes and new subdivisions. But, in this post sub-prime lending meltdown era, this
can be risky business.
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This two-day course provides an overview of the fundamental components of successful development practices and
covers feasibility analysis, understanding your market, assembling the development team, securing project financing, obtaining local approval and completing the sales transaction. Methods of reducing project cost and minimizing
risk are also discussed. In addition, a hands-on half-day tour of successful single family developments will be
conducted by a local not-for-profit organization in the host city. The course is designed as a primer for construction
managers, or any other development staff who may not have geared up for single-family development in the past, but
are considering or about to embark on a single family development project in the near future.
This is the first of three courses in the single family new construction series.
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CP223 Single Family Development: New Construction, from Foundation to Sale
This course provides a one day snapshot of the home building process coupled with a virtual tour of a home under
construction. While designs, materials and techniques may vary from location to location, the “nuts and bolts”
of construction remain the same. This course will review design issues, energy conservation measures and green
building options, and will track the construction of a new home under construction from footings, foundation,
framing and systems, to final punch-list and move-in. The course is designed for construction managers, or any other
development staff that may not have geared up for the new construction process in the past. This is the second of
three courses in the single family new construction series, but can also be taken as a free-standing course.
Highlighted
Courses
F IN A NCI AL CAPABIL I T Y, HOUSING EDUCAT ION
A ND COUNSEL ING
Presented by NeighborWorks Center for Homeownership Education and Counseling (NCHEC)
What is Financial Capability?
Certification in
Financial Capability.
For details visit
NeighborWorks.org/
nchec/certification.
NeighborWorks combines financial education, financial counseling and financial coaching to help
individuals and families navigate life’s events, set financial goals and build towards them.
Types of Financial Goals
Managing finances
Adjusting daily spending
Developing a savings plan
Understanding credit
Are you initiating a financial capability program or expanding your existing one?
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From beginning to advanced levels, NeighborWorks financial capability training provides the skills needed
to plan, deliver and evaluate effective financial capability services.
NTI or PBT (in-person training):
• HO208 Building Skills for Financial Confidence
• HO209rq Delivering Effective Education for Today’s Consumer
• HO310 Financial Coaching: Helping Clients Reach Their Goals
• HO370 Financial Coaching Advanced Practicum: Taking Your Practice to the Next Level
eClassroom, eLearning or Virtual Classroom (faculty-led or self-paced online learning):
• HO208el Building Skills for Financial Confidence (eLearning)
• HO212VC Measuring the Impact of Financial Capability Programs (virtual classroom)
• HO008WT Financial Coaching: Promising Practices for Successful Programs
(eClassroom Express Webinar Training)
• HO010 Understanding the Skills Needed to be a Successful Financial Coach
(eClassroom Express Webinar Training)
Get detailed information about financial capability courses when you visit us at Neighborworks.org/
FinancialCapability.
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Our newest NCHEC course:
HO200 Building Competency for HUD Housing Counseling Certification (NEW)
Get ready to be successful in meeting HUD’s (pending) counselor certification requirements. Advance your learning
of basic skills or refresh your knowledge in the six essential competency areas, including financial management,
housing affordability, fair housing, property maintenance, rental housing and mortgage delinquency. This 2-day
interactive classroom course offers useful information, tools and relevant activities to support practical application
as you prepare for the (pending) HUD counselor certification exam.
Highlighted
Courses
DODD-F R A NK WAL L S T REE T REFORM
A ND CONSUMER PRO T EC T ION AC T
The Dodd-Frank Wall Street Reform and Consumer Protection Act requires counseling organizations and individual
counselors be certified by HUD as competent to provide counseling services. To meet this requirement, individuals
working with a participating agency, must demonstrate competency by passing a standardized written examination
covering six major areas of housing counseling including:
• Financial Management
• Property Maintenance
• Fair Housing
• Housing Affordability
• Responsibility of Homeownership and Tenancy
• Avoiding Delinquency/Default Eviction
At this event, NCHEC offers a complete curriculum of courses that provide the essential training you need to expand
your knowledge and prepare to meet this requirement.
Course
Mon-Tues
Wed
Thu - Fri
HO103 Lending Basics for Homeownership Counselors • 3 days
HO105 Compliance with State and Federal Regulations • 2 days
HO109 Foreclosure Basics • 2 days
HO110 Introduction to Housing Counseling • 3 days
HO120 Identifying Potential Mortgage Abuse and Fraud • 2 days
HO200 Building Competency for HUD Housing Counseling Certification • 2 days
HO208 Building Skills for Financial Confidence • 2 days
HO208c Building Skills for Financial Confidence • 2 days
HO209rq Delivering Effective Financial Education for Today’s Consumer • 3 days
HO211 Credit Counseling for Maximum Results • 3 days
HO213 Fair Housing – What Housing Professionals Need to Know • 1 day
HO229 Homebuyer Education Methods • 5 days
HO247 Post-Purchase Education Methods • 5 days
HO250 Homeownership Counseling Certification • 5 days
HO265 Counseling Clients Seeking Rental Housing • 1 day
HO285 Transitioning Consumers: Counseling Clients to Take the Next Step • 2 days
HO307 Advanced Foreclosure Case Study Practicum • 2 days
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HO345rq Foreclosure Intervention & Default Counseling Certification, Part I • 5 days
NeighborWorks friendly eClassroom Express is another convenient, cost-friendly way for housing counseling
professionals to prepare to meet the competency requirement. Our faculty-led webinar training lasts 90 minutes
and includes resource materials, check-and-reflect activities, interactive polling, and a Q & A session. To view the
schedule and register, visit NeighborWorks.org/eclassroomexpress.
HAS YOUR AGENCY ADOPTED THE NATIONAL INDUSTRY STANDARDS
FOR HOMEOWNERSHIP EDUCATION AND COUNSELING?
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Organizations are encouraged to adopt the Standards to demonstrate their commitment to
serving the needs of their clients and improving communities. In addition, the Standards
promote sustainability for organizations that adopt them by reassuring funders and fee-paying clients of the
quality and consistency of their services.
To learn more about the Standards and how to adopt them, visit www.HomeownershipStandards.org.
The Standards and accompanying Code of Ethics and Conduct represent a baseline of quality
for homeownership and foreclosure intervention education and counseling.
We have homeownership counselors covered. Online.
www.CounselorMax.com
Harness the power of accurate, efficient client management and
reporting in our CounselorMax® courses. It’s the ideal opportunity to
boost your knowledge, improve proficiency or get familiar with the full
spectrum of CounselorMax® capabilities.
Organizations and professionals who have
completed CounselorMax ® training know how to:
•
•
•
•
Meet New Form HUD-9902 reporting requirements with CounselorMax®
Create and analyze Management Reports to optimize their services
Successfully manage their pipelines
Demonstrate their organization’s impact to prospective funders
HO220 Client Management and Tracking with CounselorMax ® !UPDATED!!
New CounselorMax® users learn to create and manage client files, data entry requirements and
automated case management activities. The course now covers new functionality including:
Financial Progress profile, which allows you to show the positive impact of your counseling
program using key client data; Management Reports, which helps you monitor business activities
and plan according to your pipeline; and HUD 9902 data fields and report for FY15. (3-day course).
HO324 Advanced Reporting and Customization for CounselorMax ® !UPDATED!!
In this computer lab course, experienced CounselorMax users learn how to customize data points,
create customized reports and illustrate your organization’s impactful results. The course now
covers the new HUD 9902 data fields and report for FY15, which can be electronically transmitted
to HUD; a greater focus on NFMC reporting as well as the FY15 NeighborWorks America Quarterly
Report; and Management Reports, which allows you to monitor business activities and plan
according to your pipeline. Prerequisite: HO220. We recommend that you complete prerequisite
coursework at a prior training event.
Complement your CounselorMax ® learning with:
HO230 Maximizing Client Workflow for Greater Business Results
In this 2-day course, learn how to increase counseling capacity, develop effective time management
skills, utilize client management systems (including CounselorMax® and Home Counselor Online)
to increase efficiencies, and develop and manage client pipelines. Designed for counselors,
managers, and administrative support staff.
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HO248 Program Compliance & Reporting for HUD-Approved Counseling Agencies
Housing counselors and managers will learn about program components, counseling plans,
conflict of interest, record keeping, reporting and performance monitoring guidelines to comply
with the program requirements for the successful delivery of HUD’s Housing Counseling Program
based on the most current HUD Handbook.
Visit NeighborWorks.org for more detailed course descriptions and training information.
ADVANCE YOUR CAREER WITH NCHEC CERTIFICATIONS
S
erving the needs of aspiring and existing homeowners
as well as individuals and families seeking economic
security is a challenge, especially in today’s tough
economy. NeighborWorks Center for Homeownership
Education and Counseling (NCHEC) certifications help you
to meet that challenge and demonstrate your commitment
to excellence in the field. NCHEC offers homeownership and
financial capability practitioners six certifications, each
of which adheres to the National Industry Standards for
Homeownership Education and Counseling.
•Pre-Purchase Homeownership Education: For educators
who deliver a comprehensive homebuyer education
training in a group seminar or workshop format.
•Post-Purchase Homeownership Education:
For counselors who facilitate post-purchase seminars
and workshops.
•Homeownership Counseling: Certification in
one-on-one housing counseling.
•Foreclosure Intervention and Default Counseling:
An advanced level certification for professionals with
at least one year of specific foreclosure intervention
counseling experience.
•Homeownership Counseling for Program Managers
and Executive Directors: Designed specifically for
professionals at the management level.
•Financial Capability: For professionals seeking to
master the skills necessary to develop or integrate
financial capability services.
To learn about NCHEC certification requirements,
including which classes will get you on the path
to certification, visit NeighborWorks.org/nchec/
certification.
NCHEC T R AINING SCHOL ARSHIPS
Citi Foundation
National
Foreclosure
Mitigation
Counseling
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A number of scholarships are available for Financial Capability, Housing Education and Counseling courses at this training
institute and at other training events around the country. Most scholarships provide free tuition and lodging for eligible staff of
501(c)(3) organizations. To find out about these and other scholarship opportunities, go to NeighborWorks.org/scholarships.
ESSENTIAL TOOLS
TO ENHANCE YOUR
HOMEOWNERSHIP
COUNSELING
PROGRAM
Realizing the American Dream
4th edition (updated)
Teach prospective homebuyers the entire
homebuying process. Our comprehensive
student manual includes critical information
on money management, understanding credit,
securing a loan, and shopping for a home.
We also offer a helpful teaching companion,
Realizing the American Dream, Trainer’s
Manual. Available in English, Spanish,
Mandarin, Chinese and Vietnamese.
Keeping the American Dream
2nd Edition
Help new homeowners remain confident
and secure about their recent purchase with
valuable information on remaining financially
stable, maintaining and improving their homes
and ways to build their community. Available
in English, Spanish, Mandarin Chinese and
Vietnamese.
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Available online at
NeighborWorksStore.org
Highlighted
Courses
NONPROF I T M A N AGEMEN T A ND L E ADERSHIP
ML282 How to Negotiate: The Most Important Skill You Will Ever Learn!
Improving our communication skills is a lifelong commitment. The ability to come to mutually acceptable agreements
with other people is a skill that is applicable in our professional and personal lives. During this session you will learn
a series of negotiation skills that you will be able to apply in a number of situations. As a result of this session you
will be able to conduct negotiations with confidence; become a better leader and team builder; create stronger
negotiating positions; adjust your negotiation style for different situations and improve relationships. We will have
opportunities to apply the negotiating tools through a series of practice negotiations based on real scenarios we are
facing in our work.
ML284 Influence Without Authority: Persuasion Skills You Never Knew You Had!
This course will help participants understand how to influence, motivate and lead individuals and teams to resolve
issues and meet project goals efficiently, effectively and collaboratively. It is designed to help participants understand their own sources of influence and how to influence clients, colleagues and teams even when you do not have
the authority to mandate compliance. We will look at proven tools and frameworks including relationship mapping,
the ladder of understanding, and knowing your and their influence currencies. This highly interactive course will
provide participants with opportunities to create a personal action plan to implement upon returning home.
ML297 Leadership Tools for Achieving Excellence
This course will provide an overview of the key concepts, approaches and frameworks of the NeighborWorks
Achieving Excellence program (“AE”), including walking you through the creation of a performance challenge and
some of the most interesting up-to-date research and information. This course would be particularly relevant to
graduates from the early classes of Achieving Excellence that would like a refresher; the partners, staff or board
members of past or present AE participants; and others that have heard about Achieving Excellence and would like
to know more about it.
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Highlighted
Courses
SINGL E-FA MILY A ND SM AL L BUSINE S S L ENDING
Recognizing the need for a comprehensive set of cutting-edge courses to focus specifically on the
important work of nonprofit lenders, NeighborWorks launched a focused learning area to complement
our other offerings. Whether you are looking to strengthen an existing loan fund or start a new lending
line of business, the Single-Family and Small Business Lending track features courses to help your
organization build its capacity and ensure a successful lending operation. Designed expressly for
Community Development and Financial Institutions (CDFIs), loan funds and non¬profit organizations
with a lending line of business. This coursework will give you the knowledge and skills you need to
ensure your nonprofit lending practices are efficient and effective. The courses are relevant for first
mortgage and rehab lenders as well as those focused on microenterprise and small business financing.
LE241 Intermediate Underwriting for Micro and Small Business Lenders
This intermediate level course is designed for lending practitioners who have had some prior experience with lending
to businesses or managing revolving loan funds. Participants will learn and employ the analysis techniques of
finance professionals—the five Cs of credit. Participants will analyze financial statements and other types of financial
information using a variety of commonly used financial ratios and will discuss both the benefits and limitations of
these methods. Participants will learn how to structure loans to mitigate different types of risks. This course will
be highly interactive, allowing participants to relate their own lending experiences to the case studies and other
examples that will be used in class. Emphasis will be placed on working in groups so participants can be exposed to
the analysis techniques and lending philosophy of others in the private nonprofit sector.
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LE275 Financial Analysis and Business Planning for Sustainable Lending Operations
As a nonprofit loan fund manager, how do you maximize your mission impact while keeping the lights on? Changes in
loan asset design make huge differences in cash position, net surplus, and sustainability. Trade-offs between mission
and financial sustainability should be made explicit. In this hands-on course, participants will: --study the drivers of
financial return and the key financing and deployment decisions facing all nonprofit loan fund managers, --gain experience in reading a nonprofit loan fund’s financial statements, --learn how nonprofit loan funds can improve the clarity
of their financial reporting, --evaluate the financial performance and sustainability of a nonprofit loan fund using the
standard financial metrics and ratios used by analysts in the lending/investing sector, --use an Excel-based financial
model to project 7 years of future financial performance for a loan fund and explore how varying assumptions of
asset (loan) design, capitalization choices, and line of business operating expense affect the organization’s annual
cash flow and net assets, and --learn how to systematically apply these concepts in their financial planning to better
manage staff and financial resources in order to maximize mission impact while building a sustainable organization.
Some prior experience with Excel, and the ability to read a balance sheet and income statement, are required.
LE320 Effective Board Governance for Lending Operations
This two-day course focuses on what it takes to ensure that your board of directors is working effectively to
support the work of your CDFI or lending operation. Participants will look at key board roles and responsibilities,
and reflect on their board composition and alignment with organizational growth. Participants will also examine
the different information, tools, resources, and structures that the board needs to do its job effectively, including training, committee structures, loan policies, reports, ratios, and dashboards.
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LE374 Risk Management for Loan Funds in an Uncertain Environment
Designed for CEOs, CFOs, portfolio and risk managers, and other senior management of CDCs, CDFIs, and nonprofit
loan funds, this advanced course focuses on risk management -- post-closing -- at the organizational level, the loan
portfolio level, and the loan level. Participants will identify risk factors common to many loan portfolios and unique to
their own portfolio; will learn techniques for quantifying, reporting and monitoring risks; and will develop skills in mitigating risks and reducing losses. Examples will be drawn from small business, real estate development, and home
mortgage loan funds, but the principles discussed will be applicable to all loan funds. The course will emphasize best
practices in building a risk management system, including organizational structures, loan policies to control risk,
process mapping, documentation standards, insurance, risk rating systems, loan loss reserves, and loan covenants.
ESSENTIAL SERVICES AND TOOLS TO OPTIMIZE YOUR IMPACT
Organizational
Assessments
Training and
Professional
Development
Leadership and
Organizational
Performance
Programs
T
TRAINING IS JUST THE START
o efficiently and effectively achieve your mission, you need increasingly sophisticated
knowledge, skills and tools. But how do you know which ones? How can you tell where
you and your organization need to focus in order to maximize your impact? And how
do you know what kind of impact you’re really having? To complement our comprehensive
range of in-person and online training, NeighborWorks offers personalized consulting
services and products to help you figure out where you are – and where you need to be.
NeighborWorks Organizational Assessment Services
Our reviews provide organizational leaders the information and
recommendations they need to strengthen their organization – financially,
operationally and programmatically. Expert consultants thoroughly evaluate
six key functional areas through document review, data collection, interviews
and other methodology. The ultimate outcome is a detailed report that
fully describes your organization’s capacity and strengths, and identifies
opportunities with actionable recommendations – recommendations that
represent proven best practices and the latest innovations in the field.
• Unbiased
• Customizable
• Confidential
• Results-focused
• Consulting and
technical assistance
A leading outcome evaluation group for the nonprofit arena, Success
Measures provides the skills, tools and technology needed by organizations, • Selection of more
than 250 customizable
funders, and partners to effectively demonstrate results, improve programs,
measurement tools
and communicate stories of change. Guided by our participatory approach,
we offer comprehensive support throughout the evaluation process – from
• Success Measures Data
System, web-based
planning and design to implementation and follow-up; a full suite of
platform redesigned in
measurement tools; and the Success Measures Data System, our specialized
2013 to help manage
technology to help you conduct evaluations efficiently and affordably.
www.successmeasures.org
all phases of evaluation
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PHIL ADELPHIA, PA • AUGUST 17-21,2015
Measuring
Outcomes
and Impact
• Time-tested
NeighborWorks.org/oas
Success Measures®
Nonprofit Tools
and Resources
• Comprehensive
ei
unit y
Br ing in
mm
gN
Co
“The information shared this week will (assist)
hundreds . . . In communities throughout the
state. These citizens will experience an
improved quality of life which will in turn
improve each community in which they live. This
type of education is a true humanitarian value.”
I
n response to the increased
demand for high-quality community development training,
NeighborWorks America
presents local/regional “placebased” training, conducted by in
communities across the country.
These events deliver the same
— Place-based training participant
high-quality knowledge- and skillbuilding participants enjoy at our training institutes, while
allowing organizations to minimize costs, maximize training
budgets, and learn together with their community partners.
Place-based training is available for all the courses in our
catalog, and it’s easy to arrange. Best of all, it’s reasonably
priced — high-quality skill-building right in your community
is now an affordable possibility.
PHIL ADELPHIA, PA •AUGUST 17-21, 2015
24
Yo
ur
g
o
b
h
ks Training
r
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How to Bring NeighborWorks
Training to Your Community
Organizations can request a NeighborWorks place-based
training event in their community with one or more courses
selected from our course catalog. Fees are based on
the courses and number of training days — significantly
lower than comparable training market rates, and the
cost of sending multiple individuals to a Training Institute
with travel expenses. Services can be scaled up or back
according to your specific needs: from simply sending
a trainer and materials for a single course, to building a
special week-long event with multiple courses and meeting
planning services and meals.
For more information and to fill out a request for
Place-Based Training form, go to NeighborWorks.org/
placebasedtraining.
How to Learn at a Place-Based Training Event
NeighborWorks offers place-based training events throughout the year and across the country at the request of major
partners like Wells Fargo, state HFAs, HUD and the NFMC
(National Foreclosure Mitigation Counseling) program. In
some cases events are invitation-only, and other events
are open to participants who meet certain admission
requirements (e.g., the participant’s organization is HUDapproved, or the organization is a 501(c) (3)). Typically,
training events are scholarship-based — anyone who meets
the eligibility requirements can apply for a scholarship,
which often provides free tuition and lodging.
To see a current list of place-based training events
and to apply for a scholarship, if you qualify, visit us at
NeighborWorks.org/scholarships.
REGISTRATION AND ACCOMMODATION INFORMATION
FOR NON-NEIGHBORWORKS ORGANIZATIONS, PHILADELPHIA, PA
Pre-event registration
Participants who submit their registration form by the early-bird deadline of July 7,
2015 can deduct $50 from the registration fee. Forms received after this date will be
assessed the $100 registration fee. Forms will be accepted through July 27, 2015.
After this date, participants wishing to take courses at this event must wait to enroll
during the onsite registration.
To register for courses, locate the classes you wish to take and indicate your first
and second choices for each day on the registration form. Use both course letters
and numbers. Also, list the tuition for each first choice course only. Complete the
entire form and mail or fax to NeighborWorks America. Register early; classes fill
up quickly, and we cannot guarantee onsite or late registrants the classes of their
choice. We recommend you do not confirm your travel and accommodations until
you receive confirmation of your enrollment in selected courses.
Online registration
Instead of mailing or faxing a registration form, consider signing up through our
online registration system. Participants choosing to use the online system will be
able to access their online transcript history, update profile information, streamline
payment transactions and make course registration changes. Access the online
registration tool at NeighborWorks.org/onlinereg. As a first time user to this online
tool, you will need to create a user profile before registering.
Onsite registration
Onsite registration opens on August 16, 2015 at 3 p.m. Check daily hours of
operation onsite. All participants must stop by the onsite registration to pick up
their registration packets before attending courses. Your packet will have the most
updated information about courses, locations and events.
Payment policy
Institute courses and symposia are individually priced. A $100 registration fee
must be added to the final tuition total. If you submit your registration form by
the early bird registration deadline, you can deduct $50 from the registration
fee. Tuition and registration fee include courses, materials and site visits (where
applicable), afternoon workshops, networking opportunities, light daily continental
breakfast and refreshments. Payment is due with your registration form and may be
made by check, Visa, MasterCard or American Express.
If your organization requires a purchase order, we will bill you and hold your
registration form until July 27, 2015, to allow for receipt of payment. All tuition and
registration payments must be received in full before obtaining a confirmation
packet prior to the event.
Refund/cancellation policy
Notice of cancellation must be received by July 27, 2015 to receive a full tuition
refund. The $100 registration fee is non-refundable. If cancellation notice is
received after July 27, 2015 and up to 5 days before the start of the event,
NeighborWorks America will assess a $150 cancellation fee and provide a tuition
credit voucher for the balance. The credit voucher expires if not used within one
year of issuance. If a cancellation notice is received less than five business days
prior to the event, or if you do not complete your coursework, no refund or credit
voucher will be issued. NeighborWorks America reserves the right to cancel any
course at any time. If your course is canceled, you may choose another course
or request a tuition refund. Other than refunding your tuition in the event that the
course you chose is cancelled, NeighborWorks America is not liable to you for any
other damages, including, without limitation, any obligation to provide a refund
for any travel and/or lodging costs associated with attending any NeighborWorks
event or other direct, indirect or consequential damages.
Substitution requests will be accepted up to July 17, 2015, and requests are
subject to course(s) availability.
Scholarships
Limited scholarship assistance may be available to staff, board members and
volunteers of nonprofit organizations. To see a list of available scholarships for this
event, visit NeighborWorks.org/scholarships. Applicants may not apply for more
than one scholarship program at a time and organizations should not submit more
than two scholarship applications per event. If you are awarded a scholarship and
fail to cancel it or are a no-show to the event, your scholarship eligibility may be
revoked for a period of 12 months. Scholarships are not transferable.
Accommodations
The following hotels will host the NeighborWorks Training Institute:
Philadelphia Marriott Downtown
1201 Market Street
(215) 625-2900
www.marriott.com/hotels/travel/phldt-philadelphia-marriott-downtown
Hotel rates: $142 Single or Double
Loews Philadelphia Hotel
1200 Market Street
(215) 627-1200
www.loewshotels.com
Hotel rates: $142 Single or $167 Double
21 North Juniper Street
(215) 496-3200
www.marriott.com/hotels/travel/phldc-courtyard-philadelphia-downtown
Hotel rate: $142 Single or Double
A number of sleeping rooms are available for institute participants on a first-come,
first-served basis at the special rate plus an additional percentage for city and
lodging tax. Review your registration confirmation for specific details about your
registration and course locations. Call the hotel directly to make your hotel reservations by July 27, 2015 and be sure to ask for the NeighborWorks Training Institute
rate. There are many fraudulent companies who may contact institute participants
and represent themselves as a “housing bureau” or something of the like, and may
ask for credit card numbers. These companies are NOT authorized by us!.
Special needs
If you have special needs addressed by the Americans with Disabilities Act, notify
us at least one month prior to the event.
Attendance and Certificate policy
Courses start promptly and conclude on time, except for Friday, when courses
end at 2:30 p.m. Certificates of completion are awarded only to participants who
complete 100% of the course.
Photo, Audio and Video Recording Releases
By entering the event premises, you consent to interview(s), photography, audio
recording, video recording and its/their release, publication, exhibition, or
reproduction to be used for news, web casts, promotional purposes, telecasts,
advertising, inclusion on websites, or any other purpose by NeighborWorks America
and its affiliates and representatives. You waive all rights you may have to any
claims for payment or royalties in connection with any exhibition, streaming,
web casting, televising, or other publication of these materials, regardless of the
purpose or sponsoring of such exhibiting, broadcasting, web casting, or other
publication irrespective of whether a fee for admission or sponsorship is charged.
You also waive any right to inspect or approve any photo, video, or audio recording
taken by NeighborWorks America or the person or entity designated to do so by
NeighborWorks America. You release NeighborWorks America, its officers and
employees, and each and all persons involved from any liability connected with the
taking, recording, digitizing, or publication of interviews, photographs, computer
images, video and/or or sound recordings.
25
CUS T OMER SERV ICE
Call: (800) 438-5547 Fax: (800) 834-3758
E-mail: nti@nw.org
Online Registration available —
NeighborWorks.org/onlinereg
Substitution policy
REGISTRATION FORM FOR NON-NEIGHBORWORKS ORGANIZATIONS, PHILADELPHIA, PA
Register for this Training Institute online at NeighborWorks.org/onlinereg OR mail or fax this form to the NeighborWorks Training Institute.
(Please print or type. Illegible or incomplete forms delay the registration process.)
Preferred First Name On Your Badge _________________________________________________________________
❍ Mr. ❍ Ms. Last Name_______________________________________________________ First Name_____________________________________________
(TSA Secure Flight, provide your legal name, exactly as it appears on your government-issued photo identification document)
Title______________________________________________________________________________________________________________________
Organization________________________________________________________________________________________________________________
Address___________________________________________________________________________________________________________________
City_____________________________________________________________________________State____________Zip_________________________
Phone (day)____________________________________________________________ Fax__________________________________________________
E-mail address______________________________________________________________________________________________________________
❍ Check if you do NOT wish to receive e-mail from us regarding training institute events and programs.
❍ Check if you have special needs addressed by the Americans with Disabilities Act. Please specify:_______________________________________________
❍ Check if you have attended a training institute before.
Which of the following best describes your organization?
❍ government agency ❍ community-based development organization ❍ financial institution ❍ tribal government or tribal nonprofit
❍ faith-based organization ❍ other_______________________________________
Check if you are a ❍ board chair ❍ board treasurer ❍ board member
Which of the following best describes your race? Please choose all that apply.
❍ American Indian or Alaska Native ❍ Asian ❍ Black or African-American ❍ Hispanic or Latino
❍ Native Hawaiian or Other Pacific Islander ❍ White ❍ Other
❍ Check if you work in a HUD-approved housing counseling agency. Your 5-digit HUD number ___|___|___|___|___
Courses Requested
Use both course letters and numbers. Please include second choices in case your first-choice courses are full.
Monday and Tuesday
Wednesday
Thursday and Friday
First Choice
#
$
#
$
#
$
(Course
# | Course $)
Second Choice
(Course # only)
#
First Choice
Tuition Total
= $ __________
#
#
100.00
Nonrefundable/nontransferable/registration fee = $ __________
Early-Bird Registration Discount (deduct $50 if form is submitted by July 7, 2015) Payment must accompany your registration form. Faxed registrations must include credit card
information and authorized signature. See payment policy.
❍ Check enclosed (payable to NeighborWorks America). Check number_______________________________
❍ Purchase order must be attached. Purchase order number______________________________________
❍ Visa ❍ MasterCard ❍ American Express
= $ __________
REGISTER BY JULY 7, 2015,
AND SAVE!
Payment Information
26
Total Balance Due = $ __________
(Purchase orders will be accepted until July 27, 2015.)
Card # ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ Exp. date___ ___ /___ ___
(mm/yy)
Name as it appears on card___________________________________________________
Authorized signature _____________________________________________________
Fax registration with credit card information to: (800) 834-3758
Mail registration and payment to: Neighborhood Reinvestment Training, PO Box 418630, Boston, MA 02241-8630
(This is a P.O. Box and cannot receive Fedex shipments.)
FINAL PRE-REGISTRATION
DEADLINE — JULY 27, 2015
❍ On occasion, NeighborWorks® Training Institute shares your
name and address with other organizations that are involved in
nonprofit management and community development so that they
may send you information about other products and services
that may be of interest to you. If you are not interested in having
us share your name, address, telephone number, fax number,
and e-mail address with such organizations, please check the
circle to the left of this disclosure statement. Rest assured
that NeighborWorks® Training Institute honors your privacy and
respects your wishes.
NEIGHBORWORKS NETWORK PARTICIPANTS REGISTRATION AND ACCOMMODATION FORM,
PHILADELPHIA, PA
Register for this Training Institute online at NeighborWorks.org/onlinereg OR mail or fax this form to the NeighborWorks Training Institute.
(Please print or type. Illegible or incomplete forms delay the registration process.)
Preferred First Name On Your Badge___________________________________
❍ Check if you’re a NeighborWorks® Program AmeriCorps* VISTA member.
❍ Mr. ❍ Ms. Last Name_______________________________________________First Name________________________________________________
(TSA Secure Flight, provide your legal name, exactly as it appears on your government-issued photo identification document)
Title_______________________________________________________________________________________________________________________
Official Network Organization Chartered Name________________________________________________________________________________________
Address____________________________________________________________________________________________________________________
City__________________________________________________________________________________ State___________________ Zip___________
Phone (day)_______________________________Fax___________________________ E-mail address__________________________________________
❍ Check if you do NOT wish to receive e-mail from us regarding training institute events and programs.
❍ Check if you have special needs addressed by the Americans with Disabilities Act. Please specify: _______________________________________________
Which of the following best describes your race? Please choose all that apply.
❍ American Indian or Alaska Native ❍ Asian ❍ Black or African-American ❍ Hispanic or Latino ❍ Native Hawaiian or Other Pacific Islander ❍ White ❍ Other
Check if you are a ❍ board chair ❍ board treasurer ❍ board member
❍ Check if you work in a HUD-approved housing counseling agency. Your 5-digit HUD number ____|____|____|____|____
Courses Requested
Use both course letters and numbers. Please include second choices in case your first-choice courses are full.
Monday and Tuesday
Wednesday
Thursday and Friday
First Choice
#
#
#
#
#
Second Choice
#
Tuition
and Fees
$475.00
= $ _________
❍P
ay Own Expenses (POE) (Please check here if you are not using a training institute slot and are arranging for your own travel and
accommodations. (DO NOT COMPLETE ACCOMMODATION INFORMATION.)
Accommodation Information (for members using a training institute slot (with Executive Director approval))
❍ Single occupancy room requested @ $100 per night x_______nights
= $__________
Total Tuition and/or Lodging Due $ _________
❍ Double occupancy room requested: I am: ❍ female ❍ male
Preferred roommate name_________________________________________________________
Roommate choice cannot be guaranteed
Please plan to arrive the day before your first class begins and leave the day your last class ends.
Arrival date_____________ Departure date_____________
Payment must accompany your registration form. Faxed registrations must include credit card information
and authorized signature. See payment policy.
Payment Information
❍ Check enclosed (payable to NeighborWorks America). Check # ______________________
❍ Visa ❍ MasterCard ❍ American Express
(Purchase orders will be accepted until July 27, 2015.)
Card # ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___Exp. date___ ___ /___ ___
❍ By selecting shared accommodations, I assume full
responsibility for any risks of loss, property damage or
personal injury that may be sustained by me as a result of
my voluntary request to share a guest room with another
NTI participant. I agree to the Roommate Guidelines and
to hold harmless NeighborWorks America, its directors,
officers and other employees from any loss, liability,
damages or costs, including reasonable attorney’s fees
that may incur due to my participation in the guest room
sharing program.
(mm/yy)
Name as it appears on card_________________________________________Authorized signature_________________________________________
Fax registration with credit card information to: (800) 834-3758
Mail registration and payment to: Neighborhood Reinvestment Training, PO Box 418630, Boston, MA 02241-8630 (This is a P.O. Box and cannot receive Fedex shipments.)
27
❍ Purchase order must be attached. Purchase order # ______________________________________
SLOT REGISTRATION DEADLINE —
JUNE 22, 2015
REGISTRATION AND ACCOMMODATION INFORMATION FOR
NEIGHBORWORKS ORGANIZATIONS, PHILADELPHIA, PA
Registration
The NeighborWorks network slot registration deadline is June 22, 2015. Indicate
your first and second choices for courses each day on the registration form using
the course letters and numbers. To verify that your organization is a NeighborWorks
network organization, please check the members-only website at www.nw.org.
Online registration
Consider enrolling through our online registration system. Network participants
choosing to use the online system will be able to enter travel and lodging requests,
access their online transcript history, update profile information and make course
changes. If you are using a training slot, you will need the slot code in order to
submit your travel and lodging needs. You may access the online registration tool
at NeighborWorks.org/onlinereg. As a first time user to this online tool, you will
need to create a User Profile before registering for the event.
Training institute slots
Each NeighborWorks network organization receives an annual (fiscal year: Oct. 1
– Sept. 30) number of training institute slots. Each slot covers a round-trip airline or
train ticket to the institute and double occupancy accommodations. The organization
name listed on the Network registration form must be the official Network organization chartered name; abbreviations and affiliate names will not be accepted. Upon
receipt of your confirmation and travel and logistics guide, please read carefully for
special details about your course selections and hotel assignment for your lodging.
Tuition rate
NeighborWorks network members register for the training institute at a special
flat rate of $475. Tuition includes courses and materials, afternoon workshops,
networking opportunities, light daily continental breakfast and refreshments.
Paying your own expenses (POE)
If your organization has exhausted institute slots and still wishes to have staff
attend, you may pay the $475 tuition rate, as well as arrange and pay for your own
staff travel and lodging. Complete the registration form and check the “Pay Own
Expenses” box. Submit the form with your tuition payment by July 27, 2015.
Payment
Tuition and accommodation (if applicable) payment(s) must accompany your
registration form. Illegible, incomplete forms or no payment attached will delay the
registration process. Send completed registration form(s) and payment to:
Neighborhood Reinvestment Training
PO Box 418630, Boston, MA 02241-8630
When using a credit card, please fax it to: (800) 834-3758
Travel
28
NeighborWorks America provides a travel report to the designated travel
agency to cover the cost of a roundtrip ticket at the lowest fare rate available for
participants whose travel is covered to attend the Institute. In accordance with
the Transportation Security Admin (TSA) you must provide your travel arranger with
your legal name, exactly as it appears on your non-expired government-issued
photo identification (e.g. a driver’s license or a passport), your date of birth and
gender. Please register for the training event using the name on your governmentissued photo ID. If the airline ticket is issued in a name other than your legal name,
and the ticket is changed, you may be responsible for the airline’s change fees.
TSA reserves the right to prevent you from flying unless your name matches that
on your photo ID. If you prefer to make your own travel arrangements and seek
reimbursement, you must contact NeighborWorks America for approval before
purchasing your ticket. Send your request to nti@nw.org. A NeighborWorks staff
person will provide you with the necessary instructions and details to facilitate your
reimbursement. NeighborWorks will reimburse you or your organization for the fare,
as detailed on the reimbursement form, but up to the amount the ticket would have
cost NeighborWorks. If the cost of the ticket is less, you or your organization will
receive the lesser amount. Reimbursements will be processed after the Institute.
CUS T OMER SERV ICE
Call: (800) 438-5547 Fax: (800) 834-3758
E-mail: nti@nw.org
Online Registration now available —
NeighborWorks.org/onlinereg
Accommodations
Shared occupancy accommodations are included as part of the training slot. We
can’t guarantee your roommate preference, but will attempt to match you with
your preferred selection. A single occupancy room is available on a first-come,
first-served basis. If you would like to change from a shared occupancy to a single
occupancy room, the cost is $100 per night and the participant or their organization
must pay the cost for the full stay at the time of registration (include a check or
credit card information along with your registration form). Single occupancy rooms
are not available at hotel’s check-in, so if you’d like to change from a shared to a
single occupancy room, we must have your payment by July 17, 2015.
Guest Room Sharing Program
Please note when opting for shared accommodations: attendee agrees to all
Roommate Guidelines and assumes full responsibility for any risks of loss, property
damage or personal injury that may be sustained as a result of voluntary request
to share a guest room with another event participant. You agree to hold harmless
NeighborWorks America, its directors, officers and other employees from any loss,
liability, damages or costs, including reasonable attorney’s fees that may incur due
to my participation in the guest room sharing program.
Special needs
If you have special needs addressed by the Americans with Disabilities Act, notify
us at least one month before the Institute.
Cancellation and refund policy
Your written cancellation notice must be received by July 27, 2015 to receive
a tuition refund and to recover your training slot. If your cancellation notice is
received less than three weeks before the start of the event, NeighborWorks
will assess a $150 cancellation fee and provide a tuition credit voucher for the
remaining balance. You will also forfeit the slot. The credit voucher expires if not
used within one year of issuance. If cancellation notice is received less than five
business days prior to the event, or if you do not complete your coursework, no
refund or credit voucher will be issued and you forfeit the slot. If hotel reservations
were confirmed on your behalf and you did not cancel and did not show up at the
event, the hotel will assess a no-show charge to NeighborWorks America. The
hotel no-show charge will then be billed to your organization. NeighborWorks
reserves the right to cancel any course at any time. If your course is canceled, you
may choose another course or request a tuition refund and reinstatement of the
institute slot. Other than refunding your tuition and reinstatement of the slot in the
event that the course you selected is cancelled, NeighborWorks America is not
liable to you for any other damages, including, without limitation, any obligation
to provide refund for any travel or lodging costs associated with attending any
NeighborWorks Training event or other direct, indirect, or consequential damages.
Substitution policy
Substitution requests will be accepted up to July 17, 2015 and requests are
subject to course and lodging availability.
Attendance and certificate policy
Courses start promptly and conclude on time, except for Friday, when courses
end at 2:30 p.m. Certificates of completion are awarded only to participants who
complete 100% of the course.
Photo, Audio and Video Recording Releases
By entering the event premises, you consent to interview(s), photography, audio
recording, video recording and its/their release, publication, exhibition, or
reproduction to be used for news, web casts, promotional purposes, telecasts,
advertising, inclusion on websites, or any other purpose by NeighborWorks America
and its affiliates and representatives. You waive all rights you may have to any
claims for payment or royalties in connection with any exhibition, streaming,
web casting, televising, or other publication of these materials, regardless of the
purpose or sponsoring of such exhibiting, broadcasting, web casting, or other
publication irrespective of whether a fee for admission or sponsorship is charged.
You also waive any right to inspect or approve any photo, video, or audio recording
taken by NeighborWorks America or the person or entity designated to do so by
NeighborWorks America. You release NeighborWorks America, its officers and
employees, and each and all persons involved from any liability connected with the
taking, recording, digitizing, or publication of interviews, photographs, computer
images, video and/or or sound recordings.
NEIGHBORWORKS NETWORK ORGANIZATIONS
If the name of your organization is listed on this page, please complete the Registration Form for NeighborWorks Network Participants on page 27.
Housing Assistance Program of Essex County, Inc.
Housing Partnership for Morris County
Housing Partnership, Inc.
Housing Resources of Columbia County
Housing Resources of Western Colorado
Housing Resources, Inc.
Hudson River Housing, Inc.
Impact Seven, Inc.
Interfaith Community Housing of Delaware, Inc.
Ithaca Neighborhood Housing Services, Inc.
Joseph Corporation of Illinois
Kalamazoo Neighborhood Housing Services, Inc.
Kennebec Valley Community Action Program Housing Services
Knox Housing Partnership, Inc.
LaCasa, Inc.
La Casa de Don Pedro, Inc.
Laconia Area Community Land Trust, Inc.
Lawrence CommunityWorks, Inc.
Lighthouse of Oakland County
Little Dixie Community Action Agency
LTSC Community Development Corporation
Madison Park Development Corporation
Manna, Inc.
Mennonite Housing Rehabilitation Services, Inc. Mid Central Community Action
Midwest Minnesota Community Development Corporation
Montgomery Housing Partnership, Inc.
Mountain Housing Opportunities, Inc.
Mutual Housing Association of Greater Hartford, Inc.
Mutual Housing Association of Hawaii, Inc.
Mutual Housing Association of Southwestern Connecticut, Inc.
Mutual Housing California
National Council on Agricultural Life and Labor Research Fund, Inc.
Navajo Partnership for Housing, Inc.
Neighbor to Neighbor, Inc.
Neighborhood Development Services
Neighborhood Finance Corporation
Neighborhood Housing & Development Corporation
Neighborhood Housing Partnership of Greater Springfield, Inc.
Neighborhood Housing Services of Baltimore, Inc.
Neighborhood Housing Services of Birmingham, Inc.
Neighborhood Housing Services of Chicago, Inc.
Neighborhood Housing Services of Dimmit County, Inc.
Neighborhood Housing Services of Greater Berks, Inc
Neighborhood Housing Services of Greater Cleveland, Inc.
Neighborhood Housing Services of Hamilton, Inc.
Neighborhood Housing Services of Kansas City, Inc.
Neighborhood Housing Services of Los Angeles County
Neighborhood Housing Services of New Britain, Inc.
Neighborhood Housing Services of New Haven, Inc.
Neighborhood Housing Services of New Orleans, Inc.
Neighborhood Housing Services of New York City, Inc.
Neighborhood Housing Services of Oklahoma City, Inc.
Neighborhood Housing Services of Phoenix, Inc.
Neighborhood Housing Services of South Buffalo, Inc.
Neighborhood Housing Services of South Florida, Inc.
Neighborhood Housing Services of Southern Nevada, Inc.
Neighborhood Housing Services of Southwest Wisconsin, Inc.
Neighborhood Housing Services of the Inland Empire, Inc.
Neighborhood Housing Services of the Lehigh Valley, Inc.
Neighborhood Housing Services of Waterbury, Inc.
Neighborhood Housing Services Silicon Valley
Neighborhood Housing Services, Inc.
Neighborhood of Affordable Housing, Inc.
Neighborhood Partnership Housing Services
Neighborhoods Inc. of Battle Creek
NeighborImpact
NeighborWorks Anchorage
NeighborWorks Badgerland
NeighborWorks Blackhawk Region
NeighborWorks Blackstone River Valley
NeighborWorks Columbus (GA)
NeighborWorks Dakota Home Resources
NeighborWorks of Grays Harbor County
NeighborWorks Great Falls
NeighborWorks Green Bay
NeighborWorks Home Partners
NeighborWorks Home Resources
NeighborWorks Home Solutions
NW HomeStart, Inc
NeighborWorks HomeOwnership Center Sacramento Region
NeighborWorks Laredo
NeighborWorks Lincoln
NeighborWorks Montana
NeighborWorks New Horizons
NeighborWorks Northeast Nebraska
NeighborWorks Northeastern Pennsylvania
NeighborWorks Orange County
NeighborWorks Pocatello
NeighborWorks Provo
NeighborWorks of Pueblo
NeighborWorks of Western Vermont
NeighborWorks Rochester
NeighborWorks Salt Lake
NeighborWorks Southern Mass
NeighborWorks Southern New Hampshire
NeighborWorks Toledo Region
NeighborWorks Umpqua
NeighborWorks Waco
NeighborWorks Western Pennsylvania
Nevada H.A.N.D., Inc. New Directions Housing Corporation
New Jersey Community Capital
New Kensington Community Development Corporation
NW HomeStart, Inc.
Niagara Falls Neighborhood Housing Services, Inc.
North Country Housing Council
North East Community Action Corporation
Northwest Michigan Community Action Agency, Inc.
Nueces County Community Action Agency
Nuestra Comunidad Development Corp.
Oak Hill Community Development Corp.
One Roof Community Housing
Opportunities for Chenango, Inc.
Orlando Neighborhood Improvement Corp.
Pathfinder Services, Inc.
PathStone
Peoples’ Self-Help Housing Corporation
Penquis Community Action Program, Inc.
Ponce Neighborhood Housing Services, Inc.
Portland Housing Center
Providence Community Housing
REACH Community Development, Inc.
Resources for Residents and Communities of Georgia, Inc.
Rocky Mountain Communities
RUPCO, Inc.
Rural Communities Housing Development Corporation
RuralEdge
Rural Neighborhoods, Inc.
Salisbury Neighborhood Housing Services, Inc.
San Juan Neighborhood Housing Services, Inc.
Select Milwaukee, Inc.
Self-Help Enterprises
South Bend Heritage Foundation
South County Housing
Southern Mutual Help Association
Southwest Minnesota Housing Partnership
Southwest Solutions
Springfield Neighborhood Housing Services, Inc.
St. Ambrose Housing Aid Center
St. Joseph’s Carpenter Society
St. Mary Development Corporation
Syracuse Model Neighborhood Corporation
Tallahassee Lenders’ Consortium
Tampa Bay Community Development Corporation
Tejano Center for Community Concerns
Tenderloin Neighborhood Development Corp (TNDC)
The Housing Partnership, Inc.
The Neighborhood Developers, Inc.
The Primavera Foundation, Inc
The Unity Council
Thistle Communities
Tierra del Sol Housing Corporation
Tri-County Housing & Community Development Corporation
Troy Rehabilitation & Improvement Program, Inc.
Twin Cities Community Development Corp.
UNHS NeighborWorks HomeOwnership Center
United Housing, Inc.
Universal Housing Development Corporation
Upstate Housing Partnership
Urban Edge Housing Corporation
West Elmwood Housing Development Corp.
West Side Neighborhood Housing Services, Inc.
Westside Housing Organization, Inc.
Willamette Neighborhood Housing Services
Windham & Windsor Housing Trust
Wyoming Housing Network
29
AEON
Affordable Housing Education and Development, Inc.
Affordable Homes of South Texas, Inc.
Affordable Housing Alliance, Inc.
Affordable Housing Resources, Inc.
AHC Inc.
Alamo Community Group
Arbor Housing and Development
Asian Americans for Equality
Atlanta Neighborhood Development Partnership, Inc.
Avenue Community Development Corporation
Avesta Housing Development Corporation
A Community of Friends
BCL of Texas
Beyond Housing / Neighborhood Housing Services of St. Louis
Better Family Life, Inc.
Cabrillo Economic Development Corp.
Cambridge Neighborhood Apartment & Housing Services, Inc.
CATCH Neighborhood Housing
Central Area Development Association
Central Vermont Community Land Trust, Inc.
Centro Campesino Farmworker Center, Inc.
Champlain Housing Trust
Charlotte-Mecklenburg Housing Partnership, Inc.
Chattanooga Neighborhood Enterprise, Inc.
Chautauqua Home Rehabilitation and Improvement Corp.
CHWC, Inc.
Chicanos Por La Causa, Inc.
Chinatown Community Development Center
Clearwater Neighborhood Housing Services, Inc.
Coachella Valley Housing Coalition
Coalition for a Better Acre
Coastal Enterprises, Inc. (CEI)
Codman Square Neighborhood Development Corp.
Comite de Bien Estar, Inc.
CommonBond Communities
Community Action Partnership of North Alabama, Inc.
Community Action Project of Tulsa County
Community Concepts, Inc.
Community Development Corporation of Brownsville, Inc.
Community Development Corporation of Long Island, Inc.
Community Frameworks
Community Housing Development Corp. of North Richmond
Community Housing Improvement Program
Community Housing Initiatives
Community Housing Partners Corporation
Community HousingWorks
Community Preservation and Development Corporation
Community Resources and Housing Development Corp.
Community Service Programs of West Alabama, Inc.
Community Ventures Corporation
CommunityWorks In West Virginia, Inc.
CommunityWorks North Dakota
CommunityWorks Rhode Island
Corporation to Develop Communities of Tampa
Crawford-Sebastian Community Development Council, Inc. Cumberland Neighborhood Housing Services, Inc.
Dayton’s Bluff Neighborhood Housing Services, Inc.
DHIC, Inc.
Durham Community Land Trustees
East Akron Neighborhood Development Corporation Inc.
Eastern Eight Community Development Corporation
Eden Housing, Inc.
Fairbanks Neighborhood Housing Services, Inc.
Famicos Foundation
Family Services, Inc.
Federation of Appalachian Housing Enterprises
Fifth Ward Community Redevelopment Corp
Foundation Communities
Frontier Housing, Inc.
GROW South Dakota
Habitat for Humanity of Michigan
HAP, Inc.
Hawaii HomeOwnership Center
Home Ownership Center of Greater Cincinnati
Home HeadQuarters, Inc.
HomeOwnership Center, Inc.
Homeport
HomeSight
Hope Enterprise Corp.
Homewise, Inc.
Hope Community Development Agency
Housing Development Fund, Inc. Housing and Neighborhood Development Services, Inc.
Professional Certificate Programs
Earn a Professional Certificate with NeighborWorks
America’s Professional Certificate Programs
Affordable Housing
Funding and Finance
Project Management
Asset Management (CHAM™)
Community Economic
Development
Community and
Neighborhood Revitalization
Community Engagement
Homeownership and
Community Lending
Nonprofit Management
and Leadership
Organizational Leadership
Organizational Management
NeighborWorks America offers professional certificates
in eight content areas that raise the bar for excellence in
community development and affordable housing
practice. With curriculum developed collaboratively by
the training institute, expert community development
practitioners and thought-leaders in the field, our
professional certificate programs encourage continuous
education and facilitate an exchange about cutting-edge
issues and practices within the community development
and affordable housing fields.
The programs are designed to equip participants with
core knowledge and skills, while allowing them
flexibility to tailor learning to meet their professional
needs and interests. Completion of a professional
certificate program will make you a better candidate for
future job advancement — an investment in your future
that will pay off for you as well as the constituents you
serve. Certificates are awarded to candidates who
successfully complete the required and elective
coursework, practical exercises, tests for each course
(if applicable) and a final exam or comprehensive
practical assignment at the end of the coursework. You
can earn your professional certificate in as few as three
training institutes depending on the content area.
Program courses are open to all candidates, but in
order to be eligible for the professional certificate,
candidates must formally enroll in the Professional
Certificate Program by submitting the Enrollment Form
on the following page.
30
Visit NeighborWorks.org/careerenhancement to get
more information about the Professional Certificate
Programs and certifications or contact us at
certificates@nw.org with questions.
Professional Certificate Program Enrollment Form
This form DOES NOT register you for the
NeighborWorks Training Institute. To register
for the event you must submit the appropriate
registration form located in this brochure.
Please complete this enrollment form and return it with the $100 nonrefundable enrollment fee to NeighborWorks
America at the address below. Please complete all blanks (use N/A if a section does not apply) and please print.
Enrollment cannot be processed without payment.
❍ Mr. ❍ Ms.__________________________________________________________________________________
Position/Title______________________________________________________________________________
Organization_______________________________________________________________________________
In which Professional Certificate
Program do you wish to enroll?
Organization Address____________________________________________________________________
City_______________________________________________________________State______Zip____________
Please choose only one:
Affordable Housing
❍ Funding and Finance
❍ Project Management
❍ Asset Management (CHAM™)
Office Phone________________________________Office Fax_____________________________________
Office E-mail______________________________________________________________________________
Home Address_____________________________________________________________________________
City_____________________________________________________________State____Zip______________
Home Phone________________________________Home Fax_____________________________________
❍ Community Economic
Development
Personal E-mail_____________________________________________________
❍ Community and Neighborhood
Revitalization
How long have you been in the community development field?__________________
❍ Community Engagement
❍ Construction and Rehab
How long have you been in your current position?_____
What is the highest level of education you have completed? ❍ Some high school ❍ High school diploma/GED
❍ Some college ❍ Bachelor’s degree ❍ Master’s degree ❍ Doctoral degree
Please specify any degrees or professional certificates you have earned:
_______________________________________________________________________________________
❍ Homeownership and
Community Lending
Which sector do you represent? ❍ Public ❍ Private ❍ Nonprofit
Nonprofit Management
and Leadership
Payment Information
❍ Organizational Leadership
❍ Organizational Management
Enroll Today!
Professional Certificate enrollments will not be processed without the $100 nonrefundable fee per program.
❍ Check enclosed. Check number____________________________(payable to NeighborWorks America)
❍ Charge my credit card: ❍ Visa ❍ MasterCard ❍ American Express
Card # ________________________________________________ Exp. date___ ___ /______
Name as it appears on the card________________________________________________
Authorized signature________________________________________________________
Please return this form and the $100 enrollment fee to Neighborhood Reinvestment Training, P.O. Box 418630, Boston, MA
02241-8630. (This is a P.O. Box and cannot receive Fedex shipments.) You can fax the form with credit card information to
(800) 834-3758. For more information, please call (800) 438-5547 or e-mail certificates@NeighborWorks.org.
31
For more information, including
which courses are required for each
of the Professional Certificates,
visit NeighborWorks.org/
careerenhancement
Are you affiliated with a NeighborWorks organization? ❍ Yes ❍ No
NEIGHBORWORKS
eLE ARNING COURSE S
NeighborWorks America’s online educational offerings enable you to stay close to your
work while gaining the same valuable skills and knowledge offered at our highly rated
national and regional training events. You can take advantage of this unparalleled
professional development opportunity whenever it fits into your busy schedule, and
wherever you can connect to the Internet. And best of all, you can save your valuable travel dollars and time away from the office.
eLearning makes advancing your skills and career easy and convenient by
bringing the training to you. Once you start, you can log in and out, taking the
user-friendly courses in manageable portions over a period of 60 days. Each
course also counts toward requirements for professional certificates
from NeighborWorks America. Additional courses and cutting-edge
webinars will be launched in the coming months.
eLearning Courses Available Now!
Affordable Housing Focused eLearning Course
• AH103el An Introduction to Affordable Rental
Housing Development
Asset Management Focused eLearning Course
• AM121el Fundamentals of Asset Management
32
Financial Capability, Housing Education
and Counseling
• HO102el Mortgage Lending Fundamentals for
Homeownership Professionals
• HO104el Home Equity Conversion Mortgage (HECM)
Counseling Basics Overview
Board Operations Focused eLearning Courses
• ML240el Board Oversight and Governance
• ML273el A Leader’s Guide to Ensuring Organizational Health
• HO107el Foreclosure Process Overview for Housing
Professionals (NEW!)
Community Economic Development
Focused eLearning Course
• ED101el Community Economic Development Principles,
Practices and Strategies
• HO112el Insurance Basics
Community Stabilization and Neighborhood
Revitalization Focused eLearning Courses
• AH295el Community Stabilization: An Introduction to
REO Acquisition, Rehab, Disposition and Management
• HO208el Building Skills for Financial Confidence
Construction and Rehab eLearning Course
• CP185el Fundamentals of Green Affordable Housing,
Rehab, and Management
• HO260el Counseling Buyers of Real Estate Owned
(REO) Properties
Nonprofit Management and Leadership
Focused eLearning Course
• ML131el Essential Skills for Supervisors
• ML162el Marketing Your Programs and Organization
• HO109el Foreclosure Basics for Homeownership
Counselors (UPDATED!)
• HO130el Understanding Credit Reports and Credit Scoring
• HO206el Mortgage Math Made Simple for Homeownership
Professionals
• HO209el Delivering Effective Financial Education
• HO253el FHA-Insured Loans: An Affordable
Mortgage Option
• HO265el Counseling Clients Seeking Rental Housing
• HO290el Being Green, Seeing Green: Counseling Clients
to Maximize Energy Savings
• HO322el Using Effective Practices to Improve Your
Foreclosure Counseling Programs
• HO346el Understanding and Applying Foreclosure
Intervention and Loss Mitigation Tools
COMING IN LATE SUMMER 2015! NEW course focused on VA loans
and working with service members and veterans in your community.
Learn more about eLearning by going to NeighborWorks.org/eLearning.
NeighborWorks
Virtual Classroom
One of the best trainings
I have ever taken – classroom or online! I especially
appreciated the interaction
and collaboration with our
Faculty-led online learning
to boost your skills – and impact
instructor and with the
other students in the class.
This is an excellent
opportunity to help
organizations around the
nation save funding dollars
through training online.
NeighborWorks Virtual Classroom is similar to the distance learning offered
by many top-notch universities: faculty-led, interactive learning experiences
that offer the opportunity to connect and collaborate with an expert instructor
and your peers online. They’re packed with resources and best practices that
will immediately enhance your work. Incorporating technology such as online
discussion forums, chats and live web conferencing, Virtual Classroom delivers a
comprehensive professional development experience while allowing you to save
valuable time and travel dollars, and build skills when it’s convenient. All you’ll
need is a computer and internet connection to take advantage of this reasonably
priced and amazingly effective professional development opportunity!
The benefits of faculty-led Virtual Classroom learning include:
The ability to communicate with and learn from both faculty and fellow learners.
Content delivered in weekly lessons, with deadlines that allow you to learn
according to your schedule — you don’t have to put your work and personal life
on hold to get the training you need.
Feedback and instruction specific to the context of your work-related challenges.
You’ll save your time and your organization’s travel budget while still
enjoying a high-quality NeighborWorks learning experience.
AH226vc Creative Project Financing
Strategies for Affordable Housing
AM210vc Building a Property Deal
Book as a Component of Your Asset
Management Plan
CB275vc Training Community Leaders:
A Complete Curriculum
HO105vc Compliance with State
and Federal Regulations for
Homeownership Programs
HO212vc Measuring the Impact of
Financial Capability Programs
HO307vc Advanced Foreclosure:
Case Study Practicum
HO365vc Advanced Topics in
HECM Counseling
ML173vc Grant Proposal Writing
For more information and to register visit NeighborWorks.org/virtualclassroom.
33
Access to course materials, resources and reference tools online following the
completion of the course.
2015 VIRTUAL
CLASSROOM COURSES:
r ks
o
W
r
o
b
Ne i g h
re s s
p
x
E
om
o
r
g
s
s
n
i
n
i
a
e C la
r
T
r
a
n
i
b
We
It’s not just
a webinar —
it’s webinar
training.
To stay on top of your ever-increasing workload, and to be able to jump on exciting
opportunities, you need an efficient and cost-effective way to pick up specific skills and
the latest, most innovative practices. Plenty of webinars are available today, but most
consist of PowerPoint slides and talking heads. Now, the kind of valuable learning you
enjoy at in-person NeighborWorks events and via eLearning and Virtual Classroom has
been distilled into timely and time-saving eClassroom Express sessions.
NeighborWorks eClassroom Express provides:
• A concise and interactive learning experience that really builds your skill set —
valuable knowledge and tools you’ll be able to put to use immediately
• Ninety-minute sessions featuring instruction from expert faculty
• Opportunity to ask questions relating to your unique situation
• Checking your knowledge during and at the end of the session
34
• Downloadable course materials
• 1.5 continuing education hours and a completion certificate
Best of all, you’ll be able to acquire this new know-how at
the reasonable cost of just $79, and with no travel expenses!
To stay updated on our offerings, bookmark NeighborWorks.org/eclassroomexpress
NeighborWorks® America
How We Built Strong Communities in FY2014
Delivering Knowledge and Expertise
323,400
21,000
118,200
Households assisted with housing
New homeowners
Rental homes owned and/or
managed
108,500
58,600
1.88 million
Customers counseled and educated
Repaired homes
Customers counseled through the
National Foreclosure Mitigation
Counseling program since inception
Training the Field
20,100
Certificates awarded to community
development professionals
Investing in Communities
35,000
$44: $1
Jobs created and maintained
*estimated using IMPLAN
Congressional appropriation leverage:
Investment per dollar of NeighborWorks
America’s federal appropriation
For data explanations and more, visit NeighborWorks.org/impact
COMING SOON
NEIGHBORWORKS AMERICA’S LEAD PARTNER
Citi Foundation
NATIONAL VANGUARD PARTNERS
NATIONAL CHAMPION PARTNER
NEIGHBORWORKS TRAINING INSTITUTE ENDORSERS
American Planning Association
Local Initiatives Support Corporation
National Council of La Raza
Enterprise Community Partners
National Association of Housing
and Redevelopment Officials
National Foundation for Credit Counseling
National Coalition for Asian Pacific
American Community Development
YouthBuild USA
Habitat for Humanity International
Housing Assistance Council
Institute of Real Estate Management
CONNEC T W I T H US
Rural Community Assistance Corporation
For address correction or removal from
mailing list, remit address label
NEIGHBORWORKS AMERICA ACKNOWLEDGES THE
PARTNERS OF OUR NATIONAL TRAINING EFFORTS
NeighborWorks Training Institute
999 North Capitol Street NE, Suite 900
Wasington, DC 20002
Phone: (800) 438-5547
Fax: (800) 834-3758
NeighborWorks.org/training
WASHINGTON, DC
DECEMBER 7-11

Full event brochure - NeighborWorks America

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