PDF - Henry Butcher Malaysia

ISSUE 7, MAY/JUN 2013
H E A LT H C A R E
PROPERTY MANAGEMENT,
INSIDE OUT
I N
RINGGIT LOAN FOR
OVERSEAS PROPERTIES
M A L A Y S I A
ART COLLECTING - BUYING
ADVICE FOR COLLECTORS
HB HERALD
Issue 7
HEALTHCARE IN MALAYSIA
By Fahariah Abdul Wahab, Henry Butcher Research
Healthcare in Malaysia is under the
watch of government’s Ministry of
Health. There are two types of
healthcare system; government-run
universal healthcare system and a coexisting private healthcare system.
Currently the dependency is highly on
government healthcare which provides
about 74% of total hospital beds in the
country and 68% of doctors in
government hospitals and clinics.
Infant mortality rate – a standard in
determining the overall efficiency of
healthcare – in 2010 was 5 (compared
to 15 in 1990), while life expectancy at
birth in 2009 was 73 years (compare to
71 in 1990) (World Health Statistics
2012). The levels achieved today in
Malaysia are close to that of most
advanced countries.
The society’s demand for improved
healthcare services plays an important
role in the expansion and development
of public healthcare in Malaysia. About
5% or RM19.3billion of the government
social sector development budget was
allocated for public healthcare - an
increase of more than 47% or more
than RM2 billion over the previous
figure. This provision is anticipated to
provide relief in many areas including
the refurbishment of existing hospitals,
building and equipping new hospitals,
expansion of the number of polyclinics,
and improvements in the training and
expansion of telehealth.
According to a recent report by
Frost & Sullivan, the Asia-Pacific
healthcare market was worth
USD369.9 billion in 2012 and is
expected to reach USD752 billion
in 2018. In Malaysia, the
healthcare sector is expected to
grow at an average rate of 8.4%
over the next six years, from a
value of USD2.25 billion in 2012 to
USD3.65 billion in 2018.
It is noted nonetheless that per capita
expenditure on total healthcare for
Malaysia is low - Malaysia spends
USD316 per capita on total healthcare
compared to other Asia Pacific
countries like Singapore (USD1,531 per
capita), Japan (USD3,754 per capita)
and Korea (USD1,184 per capita). This
amount only represents a fraction of
per capita expenditure spent by
countries
in
Europe
(between
USD4,000 to USD8,200 per capita in
Europe) including England and also US
(USD7,960 per capita) and Australia
(USD 3,945 per capita) .
In order to maintain the staffing in
public
hospitals
the
Malaysian
healthcare system requires doctors to
perform a compulsory three years of
service. Prior to that doctors are
required to perform four years including
two years of houseman ship and two
years of government service in public
hospitals to ensure adequate coverage
of medical needs for the general
population. Foreign doctors with
specialist background are encouraged
to apply to work in local hospitals.
However, there is still a significant
shortage of medical
workforce
especially highly trained specialists;
therefore, certain medical care
treatments are only available in larger
cities.
Corresponding
with
the
rising
population and increasing number of
foreigners in Malaysia, medical care has
been one of the more focused sectors.
Medical tourism has now been offered
by the government to attract more
foreign investors into the country. The
government is also trying to promote
Malaysia as a healthcare destination,
regionally and internationally.
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HB HERALD
Malaysia’s Healthcare
Indicators
Number of Registered Medical
Personnel
In 2006, there were 21,937 registered
doctors throughout the country. In
2010, the number of doctors
increased to 32,979 - a 50% increase
within 5 years. It is noteworthy to
mention that from 2006 to 2010,
more than 80% of the total
registered doctors are based in
Peninsular Malaysia (Table 1).
Issue 7
Table 1: Registered doctors and nurses, Malaysia 2006-2010.
Year
Registered doctor
Registered nurse
Malaysia
Peninsular Malaysia
Malaysia
2006
21,937
19,596 (89% of total)
34,598
2007
23,738
21,330 (90% of total)
36,150
2008
25,102
20,582 (82% of total)
38,507
2009
30,536
24,539 (80% of total)
40,563
2010
32,979
26,550 (81% of total)
43,439
Source: Malaysia 2011 - Statistics Yearbook
Table 2: Density of doctors per 10,000 population, Malaysia 2006-2010.
The number of nurses in 2006 was
34,598. In 2010, an increment of 26%
in the number of registered nurses
brought the number to 43,439 nurses
in the country (Table 1).
Based on Table 2, the density of
doctors per 10,000 population has
increased over 5 years. There was an
increase of 30% in density of doctors
over 5 years from 8.99 in 2006 to
11.66 in 2010. This however is short
of the median given by WHO as per
the survey conducted on WHO
member states. The median for
doctors per 10,000 population is 16.
Based on this median Malaysia
should have 44,800 (based on 2010
population) giving a shortfall of
11,800 doctors.
Principal Causes of
Hospitalization in
Government Hospitals
Year
Doctor
Population
per 10,000 population
2006
21,937
24,385,860
8.99
2007
23,738
24,821,290
9.55
2008
25,102
25,274,130
9.93
2009
30,536
25,715,820
11.87
2010
32,979
28,274,730
11.66
Source: World Health Statistics, WHO
Table 3: Principal causes of hospitalisation, Malaysia 2009-2010.
Principal causes
2009
2010
Normal delivery
281,611
266,689
Complication of pregnancy
280,408
282,789
Diseases of the respiratory system
200,718
203,449
Accident
171,735
169,295
149,994
156,463
Diseases of the circulatory system
147,843
146,433
Disease of the digestive system
110,690
108,028
74,957
63,298
Disease of the urinary system
73,258
75,001
Malignant neoplasm
64,578
62,120
Others
559,825
595,253
2,115,617
2,128,818
Certain conditions originating in the
In 2009, ‘normal delivery’ recorded
the highest number with 281,611
cases (13% from total causes)
followed by ‘complication of
pregnancy’ at 280,408 cases (13%
from total causes). In 2010, ‘normal
delivery’ recorded a minimal
decrease of 5% to 266,689 whereas
‘complication of pregnancy’ posted a
marginal increase of 1% to 282,789
cases. ‘Other’ causes accounted for
an average of 27% from the total
causes of hospitalization in Malaysia
in both 2009 and 2010 (Table 3).
Density
perinatal period
Signs, symptoms and ill-defined
conditions
Total
Source: Malaysia 2011 - Statistics Yearbook
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HB HERALD
Issue 7
Highest Causes of Death in
Malaysia
Table 4: Causes of death, Malaysia 2011.
Highest number of deaths in 2011
was caused by diseases of the
circulatory system with 25.64%
followed by respiratory diseases with
19.48% from the total cases of death.
The lowest cause of death is caused
by the nervous system which only
accounts for 1.77% from the total
deaths in 2011 (Table 4).
1
Diseases of the circulatory system
25.64%
2
Diseases of the respiratory system
19.48%
3
Certain infectious and parasitic diseases
17.02%
4
Neoplasms
11.12%
5
Diseases of the digestive system
5.18%
6
Injury, poisoning and certain other consequences of
5.03%
Malaysia’s Healthcare
Facilities
Healthcare under the government
consists of hospitals, clinics, health
clinics, dental clinics, and 1Malaysia
clinics. According to the statistics
given by the Ministry of Health in
2012, there are 138 government
hospitals with 38,394 beds (74% of
total beds) within the country (Table
5). This number comprises of
Hospitals and Special Medical
Institutions
operated
by
the
government.
There are 220 private hospitals with
13,568 beds (26% of total beds) in
Malaysia, as recorded in 2012 (Table
6). Cumulatively, there are 51,962
beds available in the government and
private hospitals in Malaysia. Other
private healthcare providers such as
maternity homes, nursing homes,
haemodialysis centres, and others
provide admissions for patients as
well.
Admission and Outpatient
Attendances in 2011
In 2011, there were 2.1 million
admissions
and
18.3
million
outpatients in government hospitals.
Over 28 million outpatients visited
the Public Health Facilities in the
same year. Private hospitals had
904,816 admission and 3.5 million
outpatient visits in 2011 (Table 7).
Causes
Cases
external causes
7
Diseases of the genitourinary system
4.40%
8
Certain conditions originating in the perinatal period
3.74%
9
Endocrine, nutritional & metabolic diseases
1.88%
10
Diseases of the nervous system
1.77%
Source: Ministry of Health Malaysia 2012
Table 5: Government healthcare facilities, updated 2012.
Ministry of Health
No.
Beds (Official)
Hospitals
138
38,394

Hospitals
132
33,812

Special medical institutions
6
4,582
Dental clinics

Dental clinics
51
459

Mobile dental clinics
27
27
985
-
1,864
-
Health clinics

Health clinics

Community clinics

Mobile health clinics (teams)
-
184

Flying doctors services (teams)
5
12
109
-
1Malaysia clinics

1Malaysia health clinics

1Malaysia mobile clinics (bus)
5
8

1Malaysia mobile clinics (boat)
1
2
8
3,322
Non Ministry of Health

Hospitals
Source: Ministry of Health Malaysia 2012
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HB HERALD
Table 6: Private healthcare facilities, updated 2012.
Private healthcare
No.
Table 7: Admission and outpatient attendance in
government and private hospitals, updated 2012.
Beds
(official)
Licensed
Hospitals
220
13,568

Maternity homes
25
105

Nursing homes
14
362

Hospitals

Hospice
4
38

Special medical

Ambulatory care
46
125
5
25

Hospitals
344
3,113

Special medical
1
9

Haemodialysis centre

Community mental
Combined facilities
hospitals
hospitals
904,816
2,139,392
7,570
institutions
Outpatient attendances

1
3,505,591
18,328,343
117,960
institutions
health centre

Private
Admission
centre
Blood bank
Government
(MOH)


Issue 7
14
Public health
28,656,444
facilities
Registered
Non Ministry of Health

Medical clinics
6,589

Admission
134,118

Dental clinics
1,576

Outpatient
1,909,163
Source: Ministry of Health Malaysia 2012
attendances
Source: Ministry of Health Malaysia 2012
Malaysia, Singapore and Thailand Healthcare Comparison
According to World Health Organization, from 2005 to 2011 the ratio of hospital beds per 10,000 population in Malaysia is 18
beds, whilst psychiatric beds is at 1.8 beds per 10,000 people. The median according to World Health Organisation is 26 hospital
beds per 10,000 population, which means Malaysia is under providing hospital beds. Based on this median Malaysia needs to have
72,800 beds (assuming 74% under government healthcare and 26% are private healthcare providers: private should provide
18,900 beds). Private sectors are currently having a shortfall of 5,400 beds (based on 18,900 less 13,500 private beds).
From 2005 to 2011, Malaysia had the lowest ratio of hospital beds per 10,000 population compared to its neighbouring countries,
Singapore and Thailand (Table 8).
Table 8: Ratio of hospital beds per 10,000 population, 2005-2011
Country
Hospital beds per 10,000 population
Psychiatric beds per 10,000 population
(2005-2011)
(2005-2011)
Malaysia
18
1.8
Singapore
31
4.2
Thailand
21
1.3
Republic of Korea
103
19.1
Source: World Health Statistics 2012 by WHO
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HB HERALD
Issue 7
Source: World Health Statistics 2012 by WHO
Population recorded in 2011 by World Bank shows that Malaysia had a total population of 28.8 million, whereas Singapore was at
5.18 million, and Thailand, nearly 70 million. The number of hospital beds for each country in 2011 was 51,946 in Malaysia, 16,069
beds in Singapore, and in Thailand there were 145,988 beds (Table 9).
Table 9: Total population and number of hospital beds, 2011
Country
Population (2011)
Hospital Beds (2011)
Malaysia
28,859,154
51,946
Singapore
5,183,700
16,069
Thailand
69,518,555
145,988
Republic of Korea
49,779,900
512,733
Source: World Bank and World Health Statistics 2012
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HB HERALD
Health Expenditures in
Malaysia, Singapore and
Thailand
In 2000 health expenditure over GDP
in
Malaysia,
Singapore
and
Thailand’s were 3.1%, 2.4% and 3.4%
respectively (Table 10). Over 10
years, there were marginal increase
in percentages in the health
expenditure over GDP for all three
countries; 4.6% for Malaysia, 4.1%
for Singapore, and 4.2% for Thailand.
This shows that over the years,
healthcare expenditures increases as
population rises.
Government
support
in
the
healthcare sector is vital in order to
sustain the quality of healthcare of
the country’s population. Ministry of
Health is responsible for all matters
pertaining to healthcare at society
level and in private sectors. In
Malaysia, government expenditure
on health in 2000 was 59% of total
expenditure on health (Table 11).
Whilst in Singapore and Thailand,
government expenditure on health
was 51.4% and 56.1% respectively in
2000. In 2009, Malaysia and
Singapore expenditure on health
dropped to 55.7% and 36.1%.
However, Thailand showed an
increase in expenditures on health of
nearly 20% which brought up to
74.6% in 2009.
The private sector helps to boost a
country’s healthcare system by
having private healthcare institutions
and other private healthcare systems
to cater to the country’s rising
population, hence benefiting the
growth of the country’s economy and
socio economy. Singapore’s private
expenditure was 48.6% in 2000 and
63.9% in 2009. Singapore showed a
significant increase in expenditures in
the private healthcare system
compared to Malaysia and Thailand,
whereby both were 41% and 43.9%
in 2000 whilst in 2009 they were
44.3% and 25.4% respectively.
Issue 7
Table 10: Expenditures in the health sector, 2000-2009
Total expenditure on health as % of gross domestic product
2000
2009
Malaysia
3.1
4.6
Singapore
2.4
4.1
Thailand
3.4
4.2
Source: World Health Statistics 2012 by WHO
Table 11: Government expenditure on health, 2000-2009
General government expenditure on health
as % of total expenditure on health
2000
2009
Malaysia
59.0
55.7
Singapore
51.4
36.1
Thailand
56.1
74.6
Source: World Health Statistics 2012 by WHO
Malaysia’s Healthcare against Other Richer Countries
Malaysia has the lowest health expenditure per capita compared to other western
countries in the world. In 2009, the total health expenditure per capita for Malaysia
was only USD316 compared to its neighbouring country, Singapore which recorded
USD1,531. However, Luxemburg recorded the highest in the world with USD8,262
followed by USA with USD7,960 and thirdly came Norway at USD7,533.
Developed countries spend between USD4,000 to USD8,200 per capita on total
healthcare expenditure. This gives opportunity for improvements and investments
for Malaysia since the gap is wide compared to developed nations.
Table 13: Total health expenditure per capita, 2009
Total health expenditure per capita in 2009
Country
USD
Country
USD
Luxemberg
8,262
Sweden
4,347
USA
7,960
Finland
4,078
Norway
7,533
Japan
3,754
Switzerland
7,185
Singapore
1,531
France
4,840
Korea
1,184
Germany
4,723
Malaysia
316
Canada
4,519
Source: World Health Statistics 2012 by WHO
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KELAB UKAY RESIDENCE
Taman Kelab Ukay
Kelab Ukay Residence superlink houses is located within an
upscale and mature area of Bukit Antarabangsa, one of the
elite residential area in Malaysia.
This freehold development is low-density as it offers only 15
contemporary houses. Each unit has an approximate built-up
of 6,000 square feet with 800 square feet rooftop garden.
These elegant homes come with 4 bedrooms and 4
bathrooms. Its impressive exterior is a blend of modern linear
design and floor-to-ceiling glass panel. A private lift leads to
all five levels of the home that includes a large service area
and two master bedrooms located on two different floors.
In this gated and guarded community, residents are able to
enjoy standard facilities such as security, jogging track, ample
parking space for four cars at the entryway and an
obstructed mountain view that extends to the living area and
both master bedroom. As the name of the enclave suggests,
Kelab Ukay Residences is within close proximity to a wide
range of amenities like Giant Supermarket, restaurants,
pharmacy and Petronas stations.
3 + 1 + 1-STOREY SUPERLINK with lift
A number of schools are within short driving distances from
Kelab Ukay Residence. The closest one would be the SMK
Lembah Keramat II followed by SMK Lembah Keramat, SMK
Sri Inai, SJK Lembah Keramat, Mutiara International School
and Kuala Lumpur International School – all of which are no
more than 3km away. For recreational activities, Zoo Negara
can be accessed within a mere 10-minutes drive while Time
Square Theme Park is about 9km away.
Kelab Ukay Residence is well-connected via several major
highways, especially MRR2 which is about 2-minutes away.
Apart from that, it is served by DUKE highway and AKLEH. As
it is positioned along MRR2, buses and taxis can easily be
hailed as there will be many.
ROOFTOP GARDEN offers panaromic view of
tranquil mountain ridges
For more information or you need to view the site please feel
free to contact our sales team:
Christine Chua
CK Lum
Carolyn Liu
Office
+6012-314 2864
+6016-302 8936
+6017-872 2781
+603-2693 8380
Exclusively marketed by,
HENRY BUTCHER REAL ESTATE
SPACIOUS living area, dining room and kitchen
are hosted on the same floor
HB HERALD
Issue 7
PROPERTY MANAGEMENT, INSIDE OUT
By Lim Sooi Ping, Henry Butcher Public Relations
A property manager, be it a person, firm or company, is expected to manage properties under his portfolio with the knowledge
and skills on subjects which include, but are not limited to, building maintenance, facilities and service management, financial
management, property laws and insurance management. At the end of the day, a well maintained property will preserve its
marketing appeal and have its value enhanced, providing maximum returns for the owner.
HB Herald interviews the general manager of HB property management division Mr. Low Hon Keong about the current affairs of
property management and what it takes to be a good property manager.
Henry Butcher has been managing
properties since 1985. Compare to
current business environment, how
was it then?
On 1 June 2010, the Board of Valuers,
Appraisers and Estate Agents
Malaysia
formulated
and
implemented
the
Property
Management Standards (in existing
Act 242 which came into force on 4
February 1981) to improve the
regularisation of the professional
property management practice. The
proposed amendments, amongst
others, require the registration of
property managers. From your
personal experience, do you think the
amended Act 242 has changed the
status quo for the better?
When we first started out, we took in all
types of properties ranging from lowcost apartments and condominiums to
small commercial properties. But since
2003 we change our business direction
to focus on high-end residential
properties,
gated
and
guarded
developments and office buildings. We
have successfully grown the business
from about five projects in year 2005 to
forty projects to date thanks to our
dedicated team of staff and supporting
directors.
What major issues and challenges did
you face concerning the property
management service line?
I would say mainly is the lack of quality
manpower. Back when I was the
building manager of Menara Genesis, a
25-storey office building in Kuala
Lumpur where HSBC Bank Malaysia
Berhad is the anchor tenant, my team
member (executives and technicians)
and I were very committed to our job
and responsibilities. We would worked
till late evenings, on weekends and
sometimes during public holidays, just
to make sure the job is done. But
nowadays it is not easy to get dedicated
staff as they tend to favour short-term
gains, or worse, job hopping. Another
challenge that we had during the earlier
years was “selling” our management
services. It took us many, many years of
toil and sweat to convince our
prospective clients who were mainly
the developers, joint management
bodies (JMBs) and management
corporations (MCs) that having a
competent property management unit
will ensure their properties are in good
condition, functional and up to date in
the long term and eventually benefit
the investors, i.e. enhanced property
value, and property owners, i.e. peace
of mind.
This is one of the signs that we are
heading towards mature property
management in Malaysia comparable
with our neighbouring countries. The
important question here is whether we
can get personnel who are not only
committed and competent but also of
high integrity to manage our upcoming
real estate. Future development
projects are getting bigger with
thousands
of
residential
and
commercial units. Just imagine a
scenario whereby the service charge is
RM0.50 per square foot and the
development has 900 units with an
average size of 1000 square feet per
unit. You would be talking about the
management of millions of ringgit of
service charges annually! Can the
stakeholder or owner of the property
afford to make the wrong decision by
appointing an incompetent and
unlicensed property manager? Who will
bear responsibility or worse, liability
when something goes wrong at the end
of the day? With the guidelines and
regulations in Act 242, property owner
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HB HERALD
Issue 7
or committee will have some protection
against errant property managers when
making such important appointment.
Besides the management of physical
asset that is the subject property, are
property managers expected to
manage ‘residents’ as well? What are
the qualities that property managers
should have in order to perform their
duties well, and at the same time,
keep everyone happy?
You need to become a good magician,
i.e. a property manager is expected to
solve problems in a snap of fingers, like
magic! Joke aside, the right candidate
for this industry must be pro-active,
with good management and human
skills. He must first and foremost see
himself as part of the community, like
he’s living or working at the property.
There is a big difference between
entering an office building simply to be
to be greeted by polite security
personnel, lovely notices at the lift area
and sweet smelling air freshener and
stepping into an office building with a
lift that is out of order! If the property
manager has a high-end condominium
in his portfolio, he would have to bear
more expectations from the residents,
like keeping the facilities in tip-top
conditions. As a property manager he
must see himself as one of the residents
and ask questions like, “Am I happy
with where I’m staying?” or “Do I feel at
home here?”. This kind of thinking will
help the property manager make better
decisions regarding the welfare of the
residents. It is not an easy task to
manage high-end projects because the
name Henry Butcher is always on
the top of everyone's mind, whether it’s
about finished hand soap in the
common toilet, an out of order
treadmill in the gym room, a disabled
lift, lost Astro reception, or even a
squabble between the husband and
wife because the visiting mother-in-law
couldn’t find the visitor car parking
space! It will be a plus point to have the
building manager staying in that
condominium that he or she is
managing to gain first hand feedback
from the residents.
The Annual General Meeting is among the most fundamental and important parts
of condominium democracy; it is where the board accounts for itself and receives its
mandate from the owners.
Henry Butcher has been managing
Livilas, a residential condominium
consisting of four apartment blocks of
18 and 19 storeys with a total of 380
units, located at Section 16, Petaling
Jaya, Selangor since 2008.
Can you share some experience from
one of your project sites? How do you
achieve the management-resident
balance?
Livilas is one of the high-end
condominiums located in Section 16,
Petaling Jaya. In order to achieve that
management-resident balance, an
influential
but
understanding
committee that supports the decisions
of the property manager is very
important. The management needs to
be firm when making decisions yet is
amenable to consider all factors before
coming to a decision. Now imagine a
scenario whereby the house rules say
Keeping everything is place requires a
good relationship between the
management and committee.
no entry for lorry after 5.00 p.m. and
you have a fridge delivery at 6.00 p.m.
due to traffic jam. What will you do
when the owner of the fridge calls you
on the phone? Will you let the lorry into
the premise and thus, break the house
rule or asked the owner to get the
fridge redelivered the next day? If you
think you can’t handle such situation,
then it’s high time you appoint Henry
Butcher as your property manager! The
committee can also play their part by
educating their neighbouring friends,
“gym kaki”, and others. What I’ve
mentioned here is just the tip of the
iceberg when it comes to the day-today operations at Livilas. Nonetheless
we are proud to say that the
management is performing very well
with full cooperation from the
committee.
10 | P a g e
LEGAL & PRACTICE ISSUES ON:
1.
STRATA TITLES AND THE PROPOSED STRATA MANAGEMENT ACT 2013
2.
GATED DEVELOPMENTS UNDER “LANDED STRATA”
Conducted by:
DATE
: 31ST JULY 2013 (WEDNESDAY)
TIME
: 9.00AM – 5.00PM
VENUE
: DOUBLE TREE AT HILTON, KUALA LUMPUR
PRICE
: RM 750 PER PAX
(REFRESHMENT AND LUNCH PROVIDED)
Course Outline
MR. TANG KEAN ONN
Advocate & Solicitor, LL.B Hons (UM),
LL.M (UM)
Mr. Tang Kean Onn is a
practicing advocate and solicitor
of the High Court of Malaya and a
senior member of the Malaysian
Bar. He has vast experience in
commercial and banking litigation
as well as conveyancing and
documentation procedures over
the last 29 years. Throughout
these 29 years, he has also
conducted numerous courses
and seminars relating to legal
issues on banking for the Institute
of Banks, Malaysia (IBBM) and
various banks and financial
institutions throughout Malaysia
In recognition for his contributions
to legal education especially in
the areas of banking law and
practice, Mr. Tang has been
conferred the Associate
Fellowship of the Institute of
Banks, Malaysia (FIBM).
He was also a Part-time Senior
Lecturer and Examiner of the
University of Malaya in the
Faculties of Law, Business
Administration and Accounting.
He has lectured both the
Undergraduate and Post
Graduate programs for more than
20 years.
 The current application of the Strata Titles Act 2007 and the latest Strata
Management Act 2013 and the Housing Development Act 2007 and
2010
 To what extent the Housing Developers Act 2007 and 2010 and the
Strata Titles Act are applicable to “Strata Bungalows” under a Gated
Development in Malaysia
 Management of condominiums, service apartments/suites; Gated
Developments and other Strata Developments under The Housing
Developers Act; The Strata Titles Act; and The Building And Common
Property (Maintenance and Management) Act 2007 and the proposed
Strata Management Act 2013
 Application of the Strata Titles Act – Meaning of opening of the “Strata
Book.” – Legal and practical importance
 Importance of the Issuance of the Strata Titles
 Joint management by the JMB/JMC and the role and duties of the
Commissioner of Building (COB)
 Collection and Recovery of Service/Maintenance charges
 Jurisdiction of the Tribunal for house buyers under the Housing
Developers Act
 Duties and liabilities of architects, engineers and stakeholders
(solicitors)
A S e m ina r O rg aniz ed b y:
HBM Bu ild ing Sol utio ns S dn. B hd. ( 89 2 94 3 - A)
HB HERALD
Issue 7
RINGGIT LOAN FOR OVERSEAS PROPERTIES:
LONDON, AUSTRALIA AND SINGAPORE
By Feng Wai Chia, Henry Butcher International Marketing
The new mortgage facility with up to
80% loan is being offered for properties
that are completed or off-the-plan, and
they could be for own occupation or for
investment purposes with financing
option of term loan, overdraft, or a
combination of both. In addition,
customers can opt for an additional 5%
loan as financing for mortgage reducing
term assurance, and legal and valuation
fees.
More than 400 VVIP bank customers witnessed the official launching of Maybank’s
Overseas Mortgage Loan Scheme for the purchase of residential properties in
Sydney, Perth and Singapore.
Henry Butcher International Marketing
was invited by Maybank Berhad to
showcase their overseas property
projects, namely the developments in
London and Singapore, at the 3rd
edition of Maybank Property Talk 2013
on 11 May 2013 at Shangri-La Hotel,
Kuala Lumpur. More than 400 VVIP
bank customers attended the annual
event.
The Maybank Property Talk series are
part of the Maybank’s signature series
of events that bring in property experts
to share their insights and experience in
real estate with Maybank’s customers.
The talks have been held in the Klang
Valley, Penang and Sabah.
The event kicked off with the official
launching of Maybank's latest product,
the expanded Overseas Mortgage Loan
Scheme for purchase of residential
properties in Sydney, Perth and
Singapore, as witnessed by deputy
president and head of community
financial services Datuk Lim Hong Tat,
head of consumer finance En.
Hamirullah Boorhan and head of high
networth and affluent banking Mr
Choong Wai Hong.
Maybank is the first Malaysian bank to
offer ringgit loans for overseas
properties when it introduced the
Overseas Mortgage Loan Scheme for
London properties in 2011, followed by
Melbourne properties in 2012. To date,
the scheme has successfully approved
new loans from this portfolio in excess
of RM720 million, with 90% covering
properties in London while the balance
was for Melbourne purchases.
According to Lim, the loan scheme
would enable Malaysian investors to
finance their properties in ringgit
without the concern of fluctuating
foreign exchange rates as well as
assistance
with
the
necessary
regulatory approvals in Malaysia for the
financing facility.
At the exhibition area where Henry
Butcher International Marketing was
promoting properties in London (375
Kensington High Street, Marine Wharf,
Surrey Quays and One Blackfriars,
South Bank) and Singapore (Twin
Peaks, Orchard Road and Residences,
Emerald Hill), director of Henry Butcher
Marketing Consultancy Ms. Jazmine
Goh shared some overseas property
investment sentiments.
“As the business centre and gateway to
Europe, London is uniquely positioned
to continue attracting investment and
interests from the rest of the world.
“The London property market has long
been established as one of the safe
investment markets due to its positive
investment storyboard, transparent
legal system, tax advantages for
foreigners, and historical low interest
rates at 0.5%. The cheaper pound and
deterring property cooling measures
and political instability in the investors
12 | P a g e
HB HERALD
Issue 7
home countries are also driving foreign
investors into the city.
“Because London still suffers from a
lack of residential supply, demand has
forced prices upwards. The UK
government has published a report
stating that London will see over a 40%
increase in number of household which
creates a demand of over 525,000 new
homes. With only 277,240 new units
currently on the books, London will be
facing close to a 50% under supply,” she
said.
“Notwithstanding, for foreign buyers,
Singapore remains attractive for the
fact that it is stable with good
protection of property rights and
minimal currency risk. Despite its 712
square kilometres size, it is a regional
financial and economic hub with a firstrate transit system, world class health
care and excellent international
schools.
“Moreover, given that the world is now
awash with liquidity amid low interest
rates and high inflation, property will
likely remain a viable option for
investable funds,” added Goh.
“London properties are still very much sought by Malaysian investors,” commented
Goh before going back to her clients at Henry Butcher’s booth.
Participants taking a break.
Four experts in their field were
invited to give presentations during the
event: CEO of SkyBridge International
Mr Adrian Un, CEO of Time Conti
Sheffield Mr. Paul Conti, partner at R&R
Lawyers Mr. Rupert Su and founder of
Malaysian Institute of Geomancy
Science Master David Koh. Adrian Un
shared some local market outlook and
gave some simple yet useful tips when
discussing about positive and negative
gearing in property investment. Paul
Conti and Rupert Su discussed about
property investment opportunities in
Sydney and Perth, and highlighted the
current market trend and demand,
including potential suburbs. Last but
not the least, David Koh shared his
knowledge on enhancing the interior
living energy with Feng Shui.
The event ended on a high note with an
appreciation lunch for all the attendees.
Q&A session with Adrian Un, Paul Conti, Rupert Su and David Koh.
13 | P a g e
HB HERALD
London Property Market at a
Glance
Issue 7
Average annual price change in residential property prices.
Source: Land Registry, UK
The April data for London shows a
monthly increase of 1.4% with an
average of 6.2%, the annual change for
London is considerably higher than
other regions in the UK. House prices in
England and Wales on the other hand
rose at 0.7%.
Annual price change by London
borough (selected).
Source: Land Registry, UK
London borough
City of Westminster
Croydon
Hammersmith and
Fulham
Islington
Kensington and
Chelsea
Lambeth
Lewisham
Tower of Hamlets
Wandsworth
Annual
change (%)
9.5
4.7
11.0
3.7
9.8
AUD650,000
and
AUD500,000
respectively. Average gross rental yield
ranges between 4.3% and 5%, taking
into account all suburb and core central
business district within Sydney.
significantly lower compared to
Sydney; however prices in both cities
are growing at a steady pace. Gross
rental yield in Melbourne ranges
between 3.6% and 4.4% as of Q1.
Melbourne
Melbourne house prices went up by
1.9% over Q1 and unit prices increased
by 1.6%. Overall a positive growth with
median
prices
for
houses
at
AUD530,000 and units at AUD433,500.
Melbourne house prices are still
Australian capital cities, April 2013,
Property Market Snapshot.
Source: RP Data Rismark May 2013
9.2
6.2
4.2
10.8
Australia Property Market at a
Glance
Sydney
Sydney house prices went up by 1.1%
whilst the unit (apartment) prices went
up by 1.3% over Q1 2013. Average
median prices of houses and unit are
14 | P a g e
HB HERALD
Issue 7
ART COLLECTING – BUYING ADVICE FOR
COLLECTORS
By Chris Tay, Henry Butcher Art Auctioneers
Without knowledge of or exposure to
the art world, starting an art collection
may seem daunting. Here are some tips
for novice and experienced collectors
alike:
Artist
A person who expresses himself
through a medium, who uses
imagination, talent, or skill to create
works that may be judged to have an
aesthetic value, intrinsically tied to the
role of art, an artist creates art within a
societal context, supported and
buffeted by the conditions of the time –
resources, technology, intelligence,
knowledge, economic, political, social,
cultural and religious or philosophical
conditions of the the moment of the
creation. Art projects back to humanity
knowledge and awareness of the
reality, which in turn allows humanity to
understand reality better.
Art Gallery
A room or series of rooms where
various forms of art are displayed to the
public, mostly for commercial purposes.
Art galleries sell art. Their role is to
stimulate, educate, inform and
entertain diverse audience by seeking
out new talented artists. A good gallery
often helps their artists develop and
mature artistically and eventually bring
their work to the attention of the
buying public via strategic, marketing
and advertising of the works and artists
they represent. A well curated
exhibition is often coupled with a well
written catalogue as galleries seek
inclusions of the art in scholarly articles
and books.
Art Dealer/Advisor
Economically conscious individuals
specializing in a particular style, period
or region, and art dealer seeks out
Buying art from a reputed auction house has its own merits, especially for collectors
looking for specific artworks. Generally, auction houses actively source important
works in an attempt to bring them to an auction, while collectors and dealers
wanting to sell artworks often try to route them through auctions.
works or artists to recommend either to
galleries or directly to collectors.
Equipped with vast understanding of
the art market and trends, they are
often able to anticipate market trends
and influence the taste of the market.
They are kept to date with art
happenings and often credited as
figures to introduce new paintings on
the auction map, while representing
collectors
and
institutions
in
acquisition.
Auction House
A business organisation that conducts
sale by means of auction. They derived
income mainly from buyer’s premium
and seller’s commission for its services
and expertise advice. Evolved from
making profit based entirely on auction,
auction houses today act as dealmakers
and low-key middleman. They provide a
platform to feature masterpieces as
well as a transparent and fair market
transaction, often perceived to be a
more objective pricing mechanism for
artworks.
Art Fair
Art fair are temporary spaces where
galleries from all over the world bring
artworks to sell. The art is bought by
people visiting the fair, mainly dealers,
collectors and gallerists. A showcase of
the best of the best, and art fair
congregates the gems of each
participating gallery, allowing the works
and artists and international exposure
and recognition. It is also a good
opportunity to spot trends and new
developments in ideas and mediums. A
string of fringe events are often held in
the course of an art fair.
16 | P a g e
HB HERALD
Tips to Keep an Eye Out For in an Artist






Always read the artist bio
Consistency in progress and development
Strong technique and skills
Proper management of artwork, not commercial and
not overproducing
Exposure and collector base
Represented by professional galleries
Market Scene, Undated by Sudjono Abdullah
Estimate RM4,000-6,000
Sold for RM37,400 at Henry Butcher Malaysian & Southeast
Asian Art Auction April 2013
Questions to Ask When Visiting a Gallery





Who is this artist? What is the work about?
Ask yourself, what do you appreciate in the
(particular) art? A good painting speaks and connects
to you.
Can I afford this? Not all good works are expensive,
and not all expensive works are good. Shop within
your budget, the idea is to enjoy the artwork, not
enslave yourself for it.
Would you look back and regret this in 3 years? The
first 3 years of collecting may be the most
uninformed. Make sure you make an informed
decision.
Would you like to grab a cup of coffee? Invest some
time to speak to the gallery owner and the artist



Issue 7
Proper art care and handling, art should be stored in a
controlled environment. The condition matters a lot!
Follow up. Be in the know, know what the artist is
doing, understand the development and if there is a
change of direction in the artist’s creation.
Support your artist!
Myth Busted!
 Art is for the elitist. NOT EXACTLY. It is for everyone
and anyone who is willing to spend their time in
galleries to learn and appreciate the arts.
 If you buy art, you must be rich! WRONG. Most
collectors end up pursuing their passion for arts and
are rewarded with a home with walls filled with
amazing artworks instead of Porches and
Lamborghinis.
 An artist will only be famous if they are depressed,
emotional, suicidal a drama mama, or if they are
dead. FALSE. Art is well received by both the younger
and elder generations as it transcends age, language
and culture; the only barrier is the price tag!
 Artists are eccentric. NO. Okay, maybe a little. They
are more in touch with issues. It is due to their
sensitivity to things that the public is numb to that
inspires them.
 The gallery business is simple, just hang and exhibit.
On the contrary, starting up a gallery is as tough as
setting up for retail, if not tougher. A gallery not only
services their client to satisfy their unique tastes and
needs but also hunts for potential artists to be
introduced to the scene. Not forgetting their
constant headache and pursuit to ensure the artists
meet each deadline!
How to Start a Good Collection



Do your homework. Find out more about the artist
and his oeuvre. However, do not restrict yourself
from falling in love with a piece of art once in a while.
Set a direction for your collection. Let your collection
be a journey of your art endeavour!
Itemise your collection. Keep count of your eggs (and
where it has been).
The Very Extraordinary Voyage, 2010 by Haslin Ismail
Estimate RM22,000
Sold for RM28,000 at The Young Contempo Auction 2012
17 | P a g e
A R T A U C T I O N M A L AY S I A
O C TO B E R / N OV E M B E R 2 01 3
an invitation to consign
We are currently accepting consignments for our forthcoming sale
in October/November 2013. We invite you to contact us to explore
consignment and valuation opportunities at HBArt.
CHRIS TAY +6016 298 0852 | chris@hbart.com.my
GENERAL +603 2691 3089 | info@hbart.com.my
www.hbart.com.my
HB HERALD
Issue 7
Events – June/July 2013
HB Property Management Annual Dinner 2013
The property management team is proud to announce their annual dinner with
this’s year fun theme, ‘Back to School’! The team has grown from strength to
strength with 38 projects around Klang Valley and over 200 dedicated
personnel.
Date: 8 June 2013
Time: 7.00pm
Venue: Grand Ballroom, Impiana KLCC Hotel
Contact: Callie Poh, +6205 3330, calliepoh@henrybutcher.com.my
Henry Butcher Retail Director Speaking Engagement with Victorian
State Government's Super Trade Mission – Food Sector
The Victorian Government aims to increase exports from and investment into Victoria
through a program of multi-sectorial large scale missions to key markets that are being
targeted (China, India, UAE and SE Asia). Food sector (processed food in the retail
industry) is one of the key sectors. Mr. Tan Hai Hsin, Managing Director of RGM Retail
Group (Malaysia) Sdn. Bhd. will be giving a talk on ‘The Food Retailing in Malaysia’,
covering topics like the food retailing and restaurant trends in Malaysia, current
consumers' shopping behaviour and patterns and food retail market size in Klang Valley
and Malaysia.
Date: 17 June 2013
Time: 11.30am
Venue: Menara IMC, Kuala Lumpur
Contact: Suzanne Ong, +603-2055 1503, suzanne.ong@dbi.vic.gov.au
Business Delegation Seminar on Malaysia Real Estate
In a joint collaboration, Henry Butcher Malaysia and pH Capital Limited of
Hong Kong will be organising a briefing on Malaysia property market to a
group of Taiwan delegation from the Real Estate Investment Association
of Taipei, Taiwan. The briefing is expected to cover topics concerning the
local residential, commercial/office and retail property market. UM Land
is also invited to present their upcoming product, Suasana Bukit Ceylon.
Date: 14 June 2013
Time: 10.00am
Venue: Suasana Bukit Ceylon, Persiaran Raja Chulan, Kuala Lumpur
Contact: Suyi Chong, +603-2694 2699, suyi@henrybutcher.com.my
19 | P a g e
HB HERALD
Issue 7
Australia Property Showcase
Featuring the best of Melbourne and Sydney CBD properties: MY80, a high rise
city apartment that is located at the corner of Elizabeth St. and A’Beckett St.
and overlooks Melbourne University and RMIT; Haus, an eight-level apartment
located nearby Smith St., an emerging hotspot in Collingwood; Coburg Hill, a
new 52 acres masterplan development with nearby schools, sporting facilities,
retails and parklands; and Skye by Crown, a stylish 20-storeys luxury apartment
with glass facades designed by renowned architect Koichi Takada.
Date: 15-16 June 2013
Time: 10.00am – 6.00pm daily
Venue: Henry Butcher International Gallery, Damansara Intan
Contact Person: Jazmine, +6017-877 7489, jazgsh@henrybutcher.com.my
Exhibition – Lord House, Kensington High St., London W14
A prestigious collection of 1, 2 and 3 bedrom apartments and penthouses
located at Kensington High Street. A rare and remarkable investment
opportunity in the Royal Borough of Kensington and Chelsea. Private resident’s
leisure suite include swimming pool, spa, fitness studio and business suite.
Comes with Harrods concierge service.
Date: 6 - 7 July 2013
Time: 10.00am – 7.00pm daily
Venue: Mandarin Oriental Hotel Kuala Lumpur
Contact Person: Jazmine, +6017-877 7489, jazgsh@henrybutcher.com.my
20 | P a g e
HENRY BUTCHER MALAYSIA
For enquiries, please contact our Headquarters:
PENINSULAR MALAYSIA
HENRY BUTCHER MALAYSIA Sdn Bhd (160636-P)
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www.henrybutcher.com.my
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Ms. Lenna Liew, lennaliew@gmail.com
Agency & Investment
Mr. Tang Chee Meng, tang.cm@henrybutcher.com.my
Ms. Lenna Liew, lennaliew@gmail.com
Mr. Low Weng Soon, wengsoonlow@gmail.com
International Marketing
Ms. Jazmine Goh, jazgsh@henrybutcher.com.my
Research Consultancy
Pn. Fahariah Abdul Wahab, hbampang@henrybutcher.com.my
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Mr. Tan Hai Hsin, tanhaihsin@yahoo.com
Asset Management
Mr. Low Hon Keong, secretarypropmgt@henrybutcher.com.my
Auctions
Mr. Tang Chee Meng, tang.cm@henrybutcher.com.my
Mr. Tan Peen Yeow, hbaamalaysia@gmail.com
Plant & Machinery
Mr. Gary Liew, hbmalaysia@henrybutcher.com.my
Art Consultancy
Mr. Christopher Tay, chris@hbart.com.my
MM2H
Ms. Suyi Chong, suyi@henrybutcher.com.my
DISCLAIMER
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