December Anniversaries

December 2012
Volume No. 8 Issue No. 12
INSIDE THIS ISSUE:
CEO Straight Talk
Update
1
Money Matters &
Specialty Clinic
2
Community
Relations
3
Employee Birthdays
4
Employee
Anniversaries &
Introducing
5
Featured Employees 6
Information
Technology
7-8
PI Project Update
9
Compliments
1012
Employee Wellness
13
Cafeteria Menu
14
Straight Talk Update
David Butler
Chief Executive Officer
Dear Colleagues,
As we prepare to close another year, I want to thank our hospital family for all your contributions.
Collectively, your efforts touched the lives of hundreds of patients and their families throughout the
year and I sincerely thank you for your sacrifice and hard work.
As I look ahead, we have a very exciting year on the horizon. I seek your continued support and participation in all the initiatives we are embracing at North Canyon Medical Center as we strive to obtain our 2015 Vision:
Mission focused / Healthcare Wellness and Improvement
Market Share Growth and Consumer Product Awareness
Service Excellence “
”
Strategic Alliance with Physician Partners and Health System
Regional Leader in Quality and Safety
Align with Philanthropy Partners
Maximize Full Potential of CERNER & CPOE Installations
I continue to hear great customer service comments from the community, board members, physician
providers and patients. We also need to continue our journey with the AIDET and Manage-up initiatives that we started earlier this year; it is truly making a positive impact to our customers and staff
members. I have been so blessed by being part of this organization and I look forward to another
wonderful year in 2013.
In closing I would like to end with a quote that best describes the essence of Christmas. “Christ was
treated as we deserve, that we might be treated as He deserves. He was condemned for our sins, in
which He had no share, that we might be justified by His righteousness, in which we had no share.
He suffered the death which was ours, that we might receive the life which was His. With His stripes
we are healed."
I wish you all a Merry Christmas and a happy New Year.
Blessings,
David A. Butler, CEO
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2
Money Matters
Tim Powers
Chief Financial Officer
I want to take a different direction in a sharing of my thoughts for the year 2012 as it ends and the
beginning of 2013. The hospital has enjoyed many successes over the past two years and 2012 was a
continuation of that success. However, I believe during this time of year of celebration, that my time
is best spent on listing gratitude quotes from some very famous historical individuals and some from
the more obscure. The following is a variety of quotes to read and seriously think about:
“Courtesies of a small and trivial character are the ones which strike deepest in the grateful and appreciating heart.”
-Henry Clay
“If a fellow is not thankful for what he has, he isn’t likely going to be thankful for what he’s going to get.” -Frank A. Clark
“The hardest arithmetic to master is that which enables us to count our blessings.” -Eric Hoffer
“Most human beings have an almost infinite capacity for taking things for granted.” -Aldous Huxley
“Appreciation can make a day, even change a life. Your willingness to put it into words is all that is necessary.”
-Margaret Cousins
“Silent gratitude isn’t much use to anyone.” -G.B. Stern
“He is a wise man who does not grieve for things which he has not, but rejoices for those he has.” -Epicetus
“Let us be grateful to the people who make us happy, they are the charming gardeners who make our souls blossom.” -Marcel Proust
“Praise the bridge that carried you over.” -George Colman
“When eating bamboo sprouts remember the man who planted them.” -Chinese Proverb
“As we express our gratitude, we must never forget that the highest appreciation is not to utter words, but to live by
them.” -John Fitzgerald Kennedy
Featured Specialty Clinic Provider
Marie Green
Specialty Clinic Coordinator
As Specialty Clinic Coordinator, I have been asked to write a column for the NCMC newsletter featuring one of our Special Clinic providers. This will help you to not only recognize who these folks are when you see them in the facility, but also to know what service
they provide here and in the community. The first provider to be interviewed is Cindy Morrison, Diagnostic Medical Sonographer. Cin-
dy has been married for thirty five years. She and her husband have five “furry” children: four dogs (two of which are retired guide dogs for the blind) and a cat. They also have a very cranky parrot! Cindy and her husband enjoy being in the
outdoors, golfing, fishing, and especially whitewater rafting, as often as they can! She also spends her quiet time crafting,
sewing, and quilting. She is employed by St. Luke’s Clinic Cardiology in Twin Falls. She and her trusty ultrasound machine
travel throughout the valley. Besides spending Wednesdays working in Gooding, she also travels to Jerome, Burley and
Rupert.
Cindy performs the following tests:
 Echocardiograms
 Stress Echocardiograms
 Vascular ultrasounds, including carotid arteries, arterial leg, and venous leg studies
She is credentialed by the American Registry of Diagnostic Medical Sonographers in adult echocardiography and vascular technology.
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Community Relations
Shellie Amundson
Community Relations Director
3
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4
December Birthdays
Janae Cole, PFS
December 1
Candice Moore, D.I. Tech (R)(M)
December 2
Lisa Novis, RN
December 4
Alicia Zarate, Housekeeping
December 5
Liz Hoffman, DI Tech
December 8
Jamie Navarro, RN
December 13
Audrey Hassall, Surg. Tech
December 13
Ty Sleight, DI Tech
December 19
Teri Jackson, RN
December 19
Jim Payton, Pharmacist
December 24
Alicia Jester, DI Tech
December 28
Candy Gilbert, Cook
December 29
Sarah Renaldi, Reg. Dietitian
December 29
Kim Silver, PAR
December 31
Nathan Brownlee, DI Tech
December 31
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5
December Anniversaries
Name:SusanDeBonis
YearsofService:8Years
Name:JohnHarding
YearsofService:7Years
Name:JamieRamsey
YearsofService:3Years
Name:DianeHartley
YearsofService:1Year
Introducing:
Name: Jonathan Jackson
Position: Physical Therapist
Department: FRC
Lives in: Gooding
Name: Wanda Baker
Position: Phlebotomist
Department: Lab
Lives in: Hagerman
Benefit Information
Medical
Meritain Health
Benefit/Claim Customer Service
1-800-925-2272
www.myMERITAIN.com
Vision
VSP
Customer Service
1-800-852-7600
https://www.vsp.com
EAP Counseling
Reliant Behavioral Health
www.MyRBH.com
or call 1.866-750-1327
Columbia Benefits
Jim Hawkins, Broker
(208) 387-7637
Email: jim@columbiabenefitsinc.com
Retirement
VALIC
Erik Shotwell
To make an appointment:
208-484-8623
https://my.valic.com/online
Email:
erik.shotwell@valic.com
Dental
Medical Flex Spending Account
MetLife
National Benefit Services
Customer Service
1-800-274-0503
1-888-466-8673
https://www.nationalbenefitservices.com
https://mybenefits.metlife.com
Colonial Life
William Kezele, District Manager
(208) 734-3670
Email:
william.kezele@coloniallife.com
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6
Featured Employees
Featured Employee
Sarah Crozier
ER Registration
Over the past year, there have been a lot of new faces in Registration. Of one those smiling faces is Sarah Crozier. Sarah was born in Colorado and moved to Washington state when she turned
ten. She later graduated from Idaho State University where she studied Deaf Education. Sarah comes from a
large family and grew up with four brothers and one sister. After she graduated and moved away, her family
adopted three girls from China. Sarah is newly married and says her husband, Joe, is her best friend. “He is
in school right studying finance and marketing. Some days I am lucky to see him for more than a few minutes.
We are both looking forward to him finishing school,” she says. Sarah and Joe have a German Shepherd puppy named Billie Bones that keeps them on their toes because he is busy, busy, busy!!! Sarah enjoys drawing
and painting and is an avid reader. “I love to learn. I would be a professional student if I had enough money to
keep going to school forever!” she says. Always eager to learn new things, Sarah says
that desire to learn new things is what lead her to NCMC. “I had worked with kids for
many years and decided I needed a change of scenery and wanted to try something
new.” If she won the lottery, she would pay off her student loans, put money away for
her husband’s schooling, and take a break from work to travel the world for a few years.
“I would also love to volunteer abroad in the Philippines teaching deaf adults how to be
teachers for the deaf children in their towns.”
Featured Employee
Sam Cantrell
Maintenance Tech/Groundskeeper
This past summer you may have noticed the colorful flower beds and lovely green grass as you came into the
facility. Sam Cantrell in Maintenance is the guy partly responsible for that, and for keeping the ice and snow off
the walkways this winter—if we ever get any! Sam was born on a farm west of Wendell and graduated from
Wendell High School. His parents have been married for forty-three years, and he is the youngest of three
kids. His sister has two boys, the only grandchildren his parents have. Sam is not married, but has a cat
named, Fearless Ferris, that he found on the road last November. His hobbies include golf, trap shooting, hiking, backpacking, and horseback riding. When asked what brought him to NCMC, he replied, “The desire to
have a full time job again.” If Sam won the lottery, he would “probably quit my job and go back to school.”
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7
Information Technology
Paul Castronova
IT Director
"Track changes" is wonderful and remarkable tool of Microsoft Word 2010. The feature allows editing your documents without making the changes permanent. It means if you have deleted a word, Track back highlights it, though the word is deleted
but until final changes are accepted, it remains there. A track change is very helpful when you are working on draft that needs
extra care. For Example you are working your project and you are not sure whether changes you made are right and you want
to take your professors/superiors opinion.
Today the world has become global village, now virtual teams sitting in different parts of world are working on same projects.
They need to communicate, they suggest prose and finalize things, track changes help them to make changes or send suggestions to other members.
One can delete, add, comment or make formatting changes by using it.
Instructions:
1. Open desired word document you wish to apply track changes.
2. Go to Review Tab, under "Tracking" Group, click on track changes. It will change to orange colour, that means feature
has "turned on"
3. Take the cursor to where you want to save changes and type, you will see colour of the text will different. It means that
changes you are making are not permanent.
4. Go to "Tracking Group" and click on "Show Markup,” choose "Balloons" and Click on your desired settings how you want
to show your changes. Either you want to show your changes/Revisions in Balloons, with in your document or show only comments and Formatting in Balloons.
5. Go to "Comments" Group, under Review tab, click "New comment" where you want to insert a comment, leave a
note or ask question.
Cont. on next page
Cont. from previous page
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8
5. Go to "Comments" Group, under Review tab, click "New comment" where you want to insert a comment, leave a note
or ask question.
6. Go to the Review Group, click on the Reviewing pane and choose either vertical or horizontal settings to carefully go
through your document. OR go through them one by one by choosing "Next" or "Previous" from "Changes" Group.
7. Click on "Accept or Reject" from "Changes Group" to tell programme whether you want to keep or permanently delete a
change.
Go to the "File Menu" and "Save" all changes that you made in your document.
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9
PI Project: IV Pump Programmed Medications, Nursing Double Check Protocol
1. North Canyon Medical Center’s Pharmacist will have the following medications programmed into the IV pumps. One IT nurse
will be cross trained to program the pumps.
 Dopamine
 Epinephrine
 Heparin
 Insulin
 Labetalol
 Magnesium sulfate
 Nitroprusside
 Phenylephrine
 Vasopressin
 Nitroglycerin
 Cardizem
 Levophed
2. The dosing that is programmed into the pump will be the normal concentration.
3. The IV book at the nurses work station will be a resource.
4. The medication with additional name(s), concentration, dose formula with parameters, and check list will be either attached to
the pumps or posted by the omnicells.
5. These medications will be reviewed by a nursing committee once a year or as needed per pharmacy. All changes will be e-mailed
to all staff with acknowledgement of understanding.
6. These medications will be double checked by 2 licensed staff members prior to infusion. The second nurse will sign the MAR in
the comment box to acknowledging agreement. If there is a question a third licensed staff member will be consulted. If there is no
resolution either a supervisor or pharmacist will be consulted prior to calling the provider for additional information pertaining to
the dosing and infusion.
a. In the event the medication is needed in the emergency department and a second nurse is not available the emergency
department provider ordering the medication will check the medication with the nurse.
b. At shift change the infusion of the listed medications will be checked by the nurse going off shift and nurse taking over that
patient’s care,
c. The infused volume will be documented on the MAR.
7. There will be an annual review of this information by all licensed staff.
8. This information will be part of orientation for all new hires.
9. An e-mail will be sent out for all new IV medications. An in-service will be offered for all new cardiac medications.
10. The annual review and orientation will include a test. If the test is not passed an in-service will be required for review of the
medications.
a. The information in the review and orientation will include but limited to:
 Medication information
 Sample formulas
 Check list
PI Project Team
 Computer charting
 How to use the IV pumps
Jeff Brennan, Amy Conrad, Tyson Frodin,
Shari Rumple, & Suzie Runser
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10
Employee Compliments
PAGE
11
Employee Compliments
PAGE
12
Patient Compliments
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13
Wellness Corner
Kelly Herrgesell
Human Resources Assistant & CPT
Cleaning Up Office Germs
The results of a recent study to determine which office surfaces carry the highest concentration of germs may surprise you.
It’s not your keyboard or the office restroom that tops the list of germ “hot spots,” it’s where you enjoy a quick snack or
warm up your lunch. Yes, the break room and kitchen--specifically the sink and microwave door handles were found to be
the dirtiest surfaces touched by office workers on a daily basis. The study, conducted by Kimberly-Clark Professional as
part of The Healthy Workplace Project collected nearly 5,000 individual swabs from office buildings housing more than
3,000 employees. The sites represented a broad cross-section of office types including manufacturing facilities, law firms,
insurance companies, healthcare companies and call centers.
The percentage of office surfaces with high levels of contamination includes:






75 percent of break room sink faucet handles
48 percent of microwave door handles
27 percent of keyboards
26 percent of refrigerator door handles
23 percent of water fountain buttons
21 percent of vending machine buttons
In addition, half of all computer mice and desk phones had low to moderate levels of contamination.
Germiest Gender: Another surprising factoid uncovered in an earlier study conducted by Dr. Gerba, was that bacteria
levels in women’s offices were nearly three times higher than in men’s offices. Even though the study found that women’s
offices looked cleaner, the accumulation of personal items — from makeup bags and pictures to purses on their desks —
resulted in more germs.
Cleaning Up Our Act: While many offices use contract cleaning services to disinfect office common areas regularly,
kitchens and personal work spaces can become instantly re-contaminated.
The American Cleaning Institute offers these tips to help stop the spread of germs:
 Clean your hands as soon as you walk into the office. Walk straight into the bathroom and scrub for at least 20 se-
conds. Rinse and repeat several times a day, including before and after lunch and after using the bathroom. If you’re a
bus or train commuter, carry a hand sanitizer and use it, particularly before your grab your first cup of coffee.
 As for your desk, keep a surface cleaner, disinfecting spray or wipes within reach, and use them on your desktop and
telephone — the two things you touch most throughout your day. While you’re at it, take a swipe at your office doorknob, light switch or other surfaces you commonly touch.
 When it comes to cleaning your computer, make sure it’s turned off before beginning. Don’t spray cleaner directly onto any part of it, but rather spray on a cloth first. If there’s dirt and dust in between keys on your keyboard, turn it
upside down and gently shake or use an air duster. Use a microfiber cloth — either dry or dampened with a specially
formulated cleaner for computer screens — when cleaning your monitor. Also, don’t forget to clean your mouse.
While no one can (or should) avoid germs entirely, regular hand washing and office cleaning can reduce the rates of cold, flu
and stomach illness by up to 80 percent.
*Source: cncahealth.com
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14
North Canyon Medical Center
Cafeteria Lunch Menu
Monday:
Tuesday
Wednesday
Thursday
Friday
Monday:
Tuesday
Wednesday
Thursday
Friday
Monday:
Tuesday
Wednesday
Thursday:
Friday
Monday:
Tuesday
Wednesday
Thursday:
Friday
Grill Menu:
For the Week of Dec. 31-Jan. 4, 2013
Orange Chicken, Rice Pilaf & veggie
Cream of Broccoli Soup
Happy new Year- Grill Menu
Swedish Meatballs
Beef Barley Soup
Lemon Pepper Cod , Baked Potato, Veggie
White Bean with Veggie Soup
Pizza with Salad Bar
$3.00
$4.50
$4.00
$4.00
For the Week of Jan. 7-11, 2013
Country Chicken & Pasta Bake & Garlic Bread with green salad
Trout Burger with Cup of Soup
Cream of Tomato Basil Soup
Roast Beef, Mashed Potato and gravy, Capri Veggie
Chicken Rice Soup
Sesame Chicken Wings, Parmesan Pasta, and Veggie
Beef Noodle Soup
Monte Cristo Sandwich with Fries or Salad Bar
For the Week of Jan. 14-18, 2013
Stuffed Cabbage Roll, Baked Potato, and Veggie
BLT with Cup of Soup
Cream of Potato Soup
Chicken Fajita with Spanish Rice
Salmon Corn Chowder
Spaghetti and Meatballs, Green Beans and Garlic Bread
Chicken Noodle Soup
Build Your Own Hoagie with Fries or Salad Bar
For the Week of Jan. 21-25, 2013
Chorizo and Sauerkraut on a hoagie with Tots or green salad
Wild Rice and Chicken Casserole, Broccoli, and Roll
Ham and Bean Soup with cornbread
Open Faced Hot Turkey Sandwich, Mashed Potato/gravy, and Veggie
Cream of Vegetable
Grill Menu
Chicken Vegetable Soup
Cuban Sandwich with Fries or Salad Bar
Grilled Cheese
Grilled Ham & Cheese
Grilled Tuna with cheese
Hamburger
Cheeseburger
Double Meat & Cheese Burger
Fish or Chicken Burger
Chicken Strips / Sauce
Patty Melt
with chips
$2.75
$3.50
$3.30
$3.30
$3.50
$5.00
$3.30
$4.00
$4.00
$4.00
$3.00
As Listed
with Fries/Tots
$4.00
$4.25
$4.20
$4.25
$4.50
$5.50
$4.50
$5.00
$5.00
$4.00
$4.00
$3.00
$4.00
$3.00
$4.00
$3.00
$4.00
$4.00
$4.00
$3.00
$4.00
$3.00
$4.00
$3.00
$4.00
$4.00
$4.00
$3.50
$4.00
$3.00
As Listed
$3.00
$4.00
with Onion Rings
$4.50
$4.75
$4.75
$4.75
$5.00
$6.00
$5.00
$5.50
$5.50