Section 4 - Communications
Transcription
Section 4 - Communications
4 - COMMUNICATIONS Atlantic Rally for Cruisers Section 4 - Communications Position Reporting 4-2 ARC Communications - what the fleet had in ‘08 4-3 ARC Radio Net Explained 4-4 ARC Radio Schedule 4-5 Choosing Long Range Communications Equipment SSB HF Radio 4-7 Iridium Satellite Telephone 4-9 Inmarsat Fleet Broadband 4-9 BGAN Land Units 4-9 Inmarsat 33 / 55 / 77 4-9 Other Voice Systems 4-10 Cost Saving Tarifs 4-10 Inmarsat C / MiniC 4-11 Orbcom / Skymate 4-11 Comparison of Systems 4-11 Shoreside Communications 4-12 Useful Contacts 4-13 4- 1 © World Cruising Club, 2009 Atlantic Rally for Cruisers 4 - COMMUNICATIONS Position Reporting For the Rally yachts must be fitted with a communications system capable of sending a daily position report to worldcruising.net, either automatically, or via another system capable of sending an e-mail message whilst at sea [as per the World Cruising Club General Conditions paragraph 1.8]. This means that yachts must be capable of sending an E-mail message via their SSB radio or satellite communications system, or have a tracking system. Carrying a satellite telephone alone does not meet the requirement. Phones must be linked with a PC, and be capable of sending e-mail. Position reports for the entire fleet will be sent to those yachts with e-mail (unless otherwise requested) in the late afternoon and then rebroadcast to the fleet during the evening SSB Radio Net, keeping as many yachts as possible informed of the other yachts’ positions. Detailed instructions on who will operate the Radio Net, on which days, make up of groups, frequencies and timings will be given at the skippers briefing prior to the start. Equipment Choices Yachts with e-mail at sea Automatic via Iridium 9522 GPS Tracker Phone, or other approved system, or manually with e-mail via Iridium, Inmarsat Fleet, Orbcomm or SSB Radio with pactor modem. Satellite telephones and SSB radios only meet the requirement if capable of sending e-mail. A summary of position reports for the entire fleet is sent out each day in the late afternoon via e-mail as a text file, to keep as many yachts as possible informed of the other yachts’ positions. Yachts may opt out of receiving this e-mail. Detailed instructions on who will operate the Radio Net, on which days, make up of groups, frequencies and timings will be given at the skippers briefing before the start. Yachts equipped with satellite telephones capable of sending e-mail, or SSB radio e-mail, must send a daily position report via e-mail to WCC, stating the position of the yacht at 1200 UTC. An HTML template for sending e-mails is included on the Skipper’s Handbook CD and from the website at www.worldcruising.com/arc/downloads08.htm .The e-mail format is also shown below. Test e-mails will be sent to your yacht e-mail address during the week prior to the start. E-mail Failure whilst at Sea Yachts equipped with satellite telephones that suffer e-mail failure whilst on passage, must give a position report to the World Cruising Club office in Cowes by voice no later than 1400 UTC, reporting position as at 1200 UTC. Yachts may also report their position via the daily SSB radio net. Positions are then e-mailed to the World Cruising Club office in Cowes by the Net Controller. Yachts with Inmarsat-C e-mail Yachts using Inmarsat-C e-mail to communicate with World Cruising Club in Cowes, or to receive weather or fleet positions, must ensure that positions@ worldcruising.com is registered to send to the yacht’s e-mail account, with the Inmarsat airtime provider. E-mail Report Format It is recommended to use the HTML E-mail template from the Handbook CD, or from the Download Section of the website at www.worldcruising.com/arc/downloads09.htm. The template is designed to ensure reports are sent in the correct format. If sending an e-mail manually, e-mail Position Reports should follow EXACTLY the format displayed below:Example Send to e-mail address: positions@worldcruising.net Assuming a position for yacht Subject heading: [can be left blank] number 135 on 27 November ARC DDMMYY HHMM 2009 at 1200hrs is 25.42N, Positions 54.34W, with 0 minutes engine <fleet ID><latitude>deg.minutes<longitude>deg.minutes use, the position report, e-mailed <daily engine hours>hh:mm should read as follows: Notes ARC must be typed as printed. Date and Time should not be punctuated Fleet ID is your ARC Rally ID given at ARC check-in at Las Palmas Degrees and minutes must be separated by a decimal point Daily engine hours used for propulsion are shown in hours:minutes © World Cruising Club, 2009 4- 2 4 - COMMUNICATIONS Atlantic Rally for Cruisers ARC Communications - what the fleet had in ‘08 Communications equipment choice is a regular topic of conversation with ARC participants during the buildup to the rally. Understandably, since the equipment choice can be confusing and is often one of the main “big-ticket” purchase decisions to be made. The Communications Section of the ARC Skipper’s Handbook aims to help with the choice, explaining how the different systems work, and here we take a look at the choices made within the fleet in 2008. Yachts with SSB radio 58% of the ARC yachts were fitted with SSB Radio, although only 10% of the fleet had solely SSB radio as their only means of long range communication. SSB radio is still very popular with cruising yachts as a means of social chat, obtaining weather, and more recently for sending e-mails. There are many informal cruising radio nets in various locations around the globe, sharing local knowledge, security advice and cruising tips. And unlike any other system there are no airtime charges, so talk is free. Once again the benefits of SSB radio were demonstrated in ARC 2008, with radio co-ordination of emergency assistance for a number of yachts as well as rendezvous at sea. More than one system Combining SSB radio with a satellite system was the option chosen by 49% of the fleet. An Iridium telephone was the most popular system to pair with - 38% of the fleet had this equipment mix - no doubt reflecting the competitive pricing of handsets and airtime in recent years. Sat-coms equipment fit 1% E-mail systems 41% Again, Iridium was the most popular choice for sending e-mail at sea and mailasail.com was the leading provider of e-mail at sea via sat-coms with 37% of the fleet using this company. Amongst those yachts using SSB to send e-mail, Sailmail.com was the dominant provider. 68% of yachts using SSB for e-mail used Sailmail and 32% used Winlink. 49% 9% ARC Communications Equipment Fit ‘06/’07/’08 Iridium was carried by 80% of ARC yachts using satellite systems, clearly the most popular system having overtaken Inmarsat in recent years. Inmarsat’s Fleet and Fleet Broadband systems were used by 9% of the group, with the remaining 11% using Inmarsat’s older mini-M service. 42% of the fleet were fitted with Sat-coms equipment exclusively. Rival systems from Globalstar and Thuraya did not feature as they do not cover the route of the ARC and are not recommended for the rally. 4- 3 © World Cruising Club, 2009 Atlantic Rally for Cruisers 4 - COMMUNICATIONS ARC Radio Net Explained Twice each day during the ARC, there is an SSB HF radio net, enabling yachts at sea to stay in contact with each other during the crossing, pass on news, position reports and coordinate emergency assistance. It also provides a forum for inter-yacht social contact, with various fun activities developing on the net each year. There have been “joke-of-the-day” contests, virtual dinner-parties, Limericks and songs written about the passage, recipe swaps on-air and a whole compendium of sailing tips exchanged via the net. Such is the importance of the radio net, that one previous participant described it as “the glue that holds the Rally together”. For the last few years there have also been “after-hours” ARC-Kids radio nets, giving the young ARC sailors a change to chat to their friends on other yachts; a fun way to involve them in the crossing, and develop new skills. The ARC Net is co-ordinated within the fleet by volunteer radio net controllers. It is their job to act as host, switch frequencies as the fleet spreads out, to run the roll-call, invite relays, rebroadcast the daily weather forecast and record any yacht positions for onward transmission to ARC Control. It can be tiring, but all the net controllers agree, that it is also tremendous fun. There is always a large crowd of participants waiting to greet the net controllers when they arrive in St.Lucia, their voices having become well known throughout the fleet during the crossing. With over two-hundred yachts each year, it is too great a task for one controller, so to ease the load, and cope with the varying passage speeds of yachts from 100 to 30 feet long, the fleet is divided into four reporting groups, each with its own assigned net Volunteer Radio Net Controllers One of the highlights of the ARC crossing is the daily SSB Radio Net when yachts with SSB Radio communicate not only the positions of the fleet, but also enjoy sharing the experiences of life at sea. The daily Radio Net is organised by a group of Radio Controllers from amongst the fleet, on yachts equipped with SSB and some form of e-mail. Twenty Radio Net Controllers are required for the crossing and volunteers from across the fleet are sought. The job is a lot of fun and very rewarding. Radio Net Controllers are normally so popular with the fleet by the time they arrive in St Lucia that they never have to buy another drink at the bar! Although not essential, it is expected that volunteer Radio Net Controllers will have some experience operating SSB transceivers and in addition a reasonable level of English is required. Please let World Cruising Club know if you are interested in being involved. times. A range of frequencies are pre-selected and distributed at the skipper’s briefing in Las Palmas, each with a call sign – ARC 6 Alpha, Bravo, Charlie etc, to aid clarity of communication over the airwaves. Whilst each yacht is required to report a position directly back to ARC control via e-mail, the radio net does provide a vital back-up for any participant unable to report directly, for example if there is a technical or power generation problem on board. However, each year, the great advantage of the ARC radio net is shown when co-ordinating the fleet response to emergencies at sea. HF radio provides the only means of broadcast communication at sea, making it ideal for speaking to a large group simultaneously. And of course, speaking on air is free, with no per minute charges unlike satellite systems. Calling All ARC-Kids! Pre-ARC Radio Net As of 1st August 2009 the pre-ARC Radio Net will commence. This informal Net is intended as a way of bringing together ARC yachts on route to Las Palmas, allowing them to meet on the airwaves. World Cruising Club will not be able to run the Radio Net, however are suggesting that yachts meet daily on 6230kHz at 0800 UTC. For the last eight years the Radio Net has been a great success, but it does depend on those using it to make the whole process work. If at first you do not hear from any other ARC yachts, keep trying! © World Cruising Club, 2009 Learn new skills and enjoy friendships at sea via the ARC Kids-Net. Full details given in Las Palmas prior to the start. If your parents agree, send an e-mail to Paul Tetlow - paultetlow@worldcruising.com to register your interest. Paul will also be co-ordinating contact between family boats during the build up to the start of the ARC. 4- 4 4 - COMMUNICATIONS Atlantic Rally for Cruisers ARC2009 Radio Net Schedule All times are UTC. Positions reported should be as at 1200 UTC. 1155 - 1200 ALL YACHTS Radio Silence on VHF Ch 16 & 77 and SSB ARC 4 CHARLIE 1200 1201 1205 On Completion 1245 – 1250 1250 – 1255 GROUP A (numbers to be assigned) ARC 4C: Group A Net Controller advises frequency for roll-call Weather Forecast on SSB ARC4C by Group A Duty Net Controller Group A position reporting roll-call by Duty Net Controller Informal Chat Net for Group A Duty Net Controller Group A - listening watch on ARC6A Duty Net Controller Group A - listening watch on ARC8A 1300 GROUP B (numbers to be assigned) ARC 4C: Group B Net Controller advises frequency for roll-call Continue as for Group A 1400 GROUP C (numbers to be assigned) ARC 4C: Group C Net Controller advises frequency for roll-call Continue as for Group A 1500 GROUP D (numbers to be assigned) ARC 4C: Group D Net Controller advises frequency for roll-call Continue as for Group A 2100 – 2105 ALL YACHTS Radio Silence on VHF Ch 16 and ARC 4C ARC Rally ID numbers, reporting groups and frequency numbers will be distributed in Las Palmas. 4- 5 © World Cruising Club, 2009 DIGITAL Affordable AIS Afloat YACHT anti collision, identity, tracking - that’s AIS Can they see you? 28 KNOTS 171000 TONS 2 MILES TO STOP FOG, DARK? 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Define your @Sea Communication Needs: Who needs to be able to contact you; business or just friends and family? Do you want instant communication; is a voice required or is e-mail sufficient? How many nights will you be away from land after the offshore passage? Remember that internet cafés are widespread and local mobile telephones can be used for voice and e-mail ashore. Many marinas now have WiFi for visitors. What is your budget? Look at the total cost – initial purchase and on-going airtime charges. Do you want add-on benefits? Some systems such as SSB Radio and Inmarsat-C have lots of additional features, often free. For example, both provide weather and navigational information for free all year round. How do you want to receive your weather information? With a satellite telephone you pay twice for weather; once to the provider sending the weather e-mail and again in airtime when you collect the e-mail. The same for the “talk to a forecaster” service. Understand the Options: - Voice Systems SSB Marine HF Radio The daily SSB radio net is for many the highlight of the Rally, proving the continued popularity of SSB with the cruising community, due to the versatility of the SSB radio. SSB radio enables direct communication with multiple vessels over long distances with no airtime costs. During ocean passages and cruising, this could be anything from exchanging news of weather patterns relative to your position to arranging a rendezvous with cruising friends in a quiet anchorage. Connect the SSB Radio to the computer, install some relatively cheap software and free weather faxes can be received, decoded clearly using the PC sound card and displayed perfectly. Tune in at set times and listen to marine weather and navigational broadcasts, again for free. Draw backs of an SSB set are that a professional installation is extremely important; ensuring correct initial installation will give the best results particularly as far as the ground plate and aerial tuner are concerned. The four day user licence course takes up precious holidays although competence in using the set will result. Icom have a special offer for World Cruising Club participants via MES Ltd for the Icom M802 and M801. and first year’s subscription. SailMail does restrict the time allowed each day ”online” to ten minutes. Service subscription with Sailmail is $250 (approx. 210 Euro), and Euro 350 with Global Link Network. Refer to individual provider websites for detailed price offerings. Pactor IIIusb from Euro 898 direct from Pactor; usually discounted if bought from service provider with annual subscription. SSB E-mail Recommended Reading SSB radio has also kept up with modern communications and whilst relatively slow, e-mail over SSB radio is becoming more and more popular. Interface a digital modem, subscribe to an HF e-mail provider and enjoy relatively inexpensive e-mail from the middle of the Atlantic. All providers offer a “Starter Pack” that includes the Pactor digital radio modem Marine SSB Radio for “Idi-Yachts” and HF Radio Email for “Idi-Yachts”. Highly recommended for anyone new to radio, or as an onboard companion and aide-memoir. Available from WCC - £20 each or £36 for both. 4- 7 © World Cruising Club, 2009 Know where your boat is ..? We do! Iri IIridium riiid d Phone with Automatic GPS Position A ut u Reporting R eep TThe he Ir Iridium ridi 9522-TP s7ORLDSSMALLEST)RIDIUMlXEDPHONE s7ORLDS S SMA SSMA ssApproved Appro pro oved Tracking T System for 7ORLD!2# 7ORLD D!2# s,OWPOWER^M! s,OW s,OWP POWER POWER P 6 s!UTOMATEDPOSITIONREPORTSTO s!UTO TO OMATED OMATED yourr websit website sh0INGvINTERVALSFROMEVERYMINTOMONTH sh0IN NGvINTE NGvINT s)NTEGRATESAUTOMATICALLYWITHYOUR-AIL!3AIL7EB$IARY s)NTE EGRATESA s3AFE 3AFEETY5P s3AFETY5PDATEDPOSITIONALWAYSAVAILABLE s!NTITHEFTh0INGvYOURBOATTOCHECKLOCATIONATANYTIME s!NT TITHEFT TITHE s&ASTEMAILACCESSEMAILSMINUSING%XPRESS-AIL s&AS STEMAILA EASILYINTEGRATESWITH-AIL!3AILh7EB$IARYv EA EA EA ASILYINTEG ASI ASILY SILY s&RIENDSANDFAMILYCANKEEPINTOUCH s& s&R RIENDSAND IEN ENDS D & DSA A s%ASILYPOSTPICTURESANDPROSEAUTOMATICALLYTAGGED s%A %A ASILY ASILY ASILYPOST SIL ILYPOST YPOST P POST ST WITHYOURLOCATION WITHYOURL WI W Y s-APPINGMAKESYOURWHOLETRIPCOMEALIVE s s-AP -APP -APPIN -APPING APPINGM PPINGM INGM GM Need broadbandANYWHEREINTHEWORLD 5PGRADETO)NMARSAT&LEET"ROADBAND &LEET"ROADBAND ONLY CM s"LISTERINGPERFORMANCE+BITS sX%THERNETPORTSFORSIMPLE0#HOOKUP sX3TANDARD4ELEPHONESOCKETS s4INYCMANTENNADOME s6ASSTANDARD s,OWAIRTIMERATESFROM MINVOICE -"DATA .O,INE2ENTALCHARGE s'LOBAL7ARRANTYAS3TANDARD Call now on +44 20 70432832 and quote ARC 2010 for the best deals on Iridium and Inmarsat EMAILSALES MAILASAILCOM -AIL!3AIL$UPONT2OAD,ONDON37%( Approved supplier for and 4 - COMMUNICATIONS Atlantic Rally for Cruisers Iridium Global Telephone - voice & data There is usually a monthly subscription charge and the data kit required for e-mail is charged as extra. Some companies offer package deals, which may well include antenna, cabling, data kits and spare batteries. There is also a good after-market in pre-owned handsets. Check websites such as e-Bay or World Cruising Club’s “Cockpit Locker”. A new SIM card should be purchased from your chosen service provider for the handset. If buying pre-owned check the type of handset as the older models cannot be used for SMS. Iridium is a global communications system capable of voice and data transmission. Available as a portable handset or fixed installation telephone. For marine use is essential to use an externally mounted antenna when using a mobile handset below deck. Different packages are available for making a docking station below decks, and various manufacturers including Skanti and Nera offer fully marinised fixed installations with permanent external antennas. The new Iridium 9522 GPS Tracker Phone from MailaSail is strongly recommended. Data transfer is relatively slow so browsing the Internet is expensive, however it is perfectly capable of sending and receiving e-mails when linked to a PC, and small attachments such as GRIB files containing weather information. Compression software can also be used to reduce e-mail size and reduce time online further. For marine use, Iridium requires a fixed antenna and docking station. new Iridium 9522 GPS Tracker Phone from MailaSail is strongly recommended. Its offers Iridium voice and data, plus with a built-in GPS can be used for vessel tracking, and all for less than the price of a fixed installation from Sailor. Inmarsat Fleet Broadband Inmarsat’s latest marine mobile system, still being implemented, offers true “broadband” speed (around 514Kbit/s) afloat, making the system ideal for anyone running a business from their boat. Coverage is not yet global, though the Atlantic and Indian Ocean regions are already operating and the Pacific service is due to commence in early 2009. Fleet broadband supersedes earlier Fleet 33/55/77 units for a similar equipment cost and faster data rate. An externally mounted selfaligning antenna is required, though the smallest unit in the range – FB250 – actually has a smaller antenna than the previous Fleet 33. Price is circa £6,500 (ex.VAT) for the smaller FB250 and the larger FB500 is circa £11,250 (ex.VAT). The package includes the antenna, below deck unit and a handset. It runs from 12-24V directly and also has 4 ethernet sockets and 2 telephone sockets. There are no line rental charges and expect to pay around $1.10/minute for voice to landlines and $1.40/min to mobiles, with data is around $12.30/MB. BGAN - Land Units The land units running on the same satellites as Fleet are a lot cheaper than the marine units (at just over £1000), but they will not work at sea, since they have to be manually aligned with the satellites, which is impossible on a moving deck. However, with competitive data rates, comparable to GSM roaming rates, they are an option for shore based use, perhaps in a marina or swell free anchorage. The WidEye Sabre BGAN is a very competitive unit; it lists for £1,200 (ex.VAT) and comes with the antenna incorporated into the base unit, ethernet connection for Inmarsat Fleet 33 / 55 / 77 the PC, bluetooth, a handset, and a standard shaped Now superseded by Fleet Broadband, this system telephone socket for connecting any other type of is viable if bought as an existing installation, but not telephone and Internet speeds of 384Kbit/s. BGAN recommended as a new equipment purchase. The has a line rental of approximately £30/month; voice size numbers relate to the dimensions of the antenna just $0.93/min, and data is approx $8/MB (making it dome in centimeters. Fleet 33 is cross compatible better than using a mobile GSM telephone - Vodafone with T&T’s Capsat mini-M installation so is a useful roaming is around $16/MB). BGAN packages are also upgrade. It offers voice and data (though not as fast available on a pre-pay contract. or competitively priced as Fleet Broadband). 4- 9 © World Cruising Club, 2009 Atlantic Rally for Cruisers 4 - COMMUNICATIONS Other Voice Systems: Inmarsat mini-M A satellite telephone system similar to Iridium fixed installation in size and functionality. Still available as a new purchase, but now being superseded by Fleet Broadband. Not recommended as a new purchase as equipment and airtime more expensive than Iridium, however, is worth having if bought pre-owned or already installed on a yacht. Some Thrane & Thrane units can be upgraded to F33 standard. Globalstar A satellite telephone system similar to Iridium in size and functionality. The equipment can also be used for data and fax services. Like mini-M and Iridium, the data transfer speeds with Globalstar are slow at 2.4kbps, fast enough for e-mail, but not for browsing the internet. Does not cover the central Atlantic Ocean, therefore not suitable for the ARC or ARC Europe. Thuraya A handheld satellite telephone system offering similar capability to Iridium. A big plus is that the handsets will roam onto a GSM network when in range. However, the coverage area does not include the Caribbean, Atlantic or USA so it is not recommended for the ARC or ARC Europe. Cost Saving – Tariffs and Data Compression Software If you intend to spend large amounts of time transferring data via satellite (eg. if running a business) tariff bundles and data compression products should be investigated. You may think the equipment won’t get that much use, but in reality over the course of 6 months cruising, making a few telephone calls and sending a few e-mails a week, soon adds up in airtime. Consider buying 800 to 1000 minutes of airtime as many companies will offer attractive airtime rates, with considerable savings over the standard tariff (see MailASail advert below). Much of the size of an e-mail is not actually in the text but hidden behind in the form of code. Compression software services such as MailASail strip e-mails of the unnecessary “weight” and compress them by up to 65%. Consequently users spend considerably less time online and rarely experience a broken connection. Although these are subscription services, if users expect to be sending reasonable quantities of e-mails then big savings can be made. Satellite Communications Offer to ARC2009 Participants The global site for cruising sailors (quote “ARC2009” and your yacht name) Iridium 3000 Minutes + 2 Years Line Rental Recommended Retail price $3,500 ARC price $2,899 Effective price = $0.97c/min flat rate (globally!) Noonsite aims to provide a one-stop website featuring essential information on all matters of interest to sailors planning an offshore voyage anywhere in the world, whether already underway or still in the preparatory stages. Equivalent to around 4 minutes a day of calls, or 120 minutes a month. Tremendous value for voice calls home and internet dial-up for e-mail. For more information or to apply: E-mail: sales@mailasail.com Tel: +44 207 0432 832 193 countries 1785 ports Clearance Formalities Visa Requirements Fees Weather Special Events Repair Facilities Marine And Shore Services An Iridium SIM supplied by MailASail is required to use prepaid airtime bought from MailASail. Minutes have a 2 year expiry. Expiry can be extended by purchasing additional line rental separately, however, additional line rental must be purchased before the end of the current airtime expiry. A credit card surcharge will apply for business credit cards. No surcharge for debit cards. Actual charge will be billed to your card in sterling (GBP) based on the USD rate on the day of purchase as defined by http://www.xe.com © World Cruising Club, 2009 www.noonsite.com 4- 10 4 - COMMUNICATIONS Atlantic Rally for Cruisers Understand the Options: - Data Only Systems Inmarsat mini-C Thrane and Thrane produce a mini-C terminal, which unlike the standard terminal is one single piece of equipment; transceiver and antenna combined into one unit. Mounted on the pushpit or on a pole, the mini-C is similar in size to the antenna of the Inmarsat-C. Like all Standard C’s it is data only. Mini-C comes with most of the features of the standard terminal; including e-mail, fax, and messaging between terminals, and like the Inmarsat-C it needs a PC interface for messaging. Now available with GMDSS, it is a useful but expensive addition to a yacht’s equipment. Only recommended if GMDSS/tracking functions are required, or if pre-owned/installed. Inmarsat mini-C is data only, compact and reliable. Skymate - Orbcomm A data-only system that uses low orbit satellites to send and receive via the vessel’s VHF antenna. Other than the south Pacific, coverage is good, but data charges are relatively expensive. Would be suitable for a supplementary system in conjunction with an SSB. Communication Advice For any advice on choosing and equipping your yacht with long range communications equipment contact the team at World Cruising Club. Tel. +44 (0)1983 296060 or E-mail. mail@worldcruising.com Comparison of System Features Notes: 1. Airtime is sold in US$ and rates depend on the amount purchased and whether prepaid or invoiced. 2. Charge is for receipt of text as standard C or e-mail/data 3. Requires additional modems and software 4. Limited on mini-C 5. In GB£ excludes sales tax and installation 4- 11 © World Cruising Club, 2009 Atlantic Rally for Cruisers 4 - COMMUNICATIONS Shoreside Communications Telephones – Gran Canaria Full GSM mobile telephone coverage is available throughout the Canary Islands. For yachts planning on spending several months in Spain it is worth buying a local “Pay as you Go” SIM Card for your mobile telephone. Local calls, for example to chase a sail repair or to book a taxi, are then suddenly very cheap. If you do not want a second handset, it is necessary to have your mobile telephone “unlocked” to enable your telephone to accept any SIM card on any network. Finding a mobile phone shop to do this can prove difficult and it may be necessary to carry a second handset for your local “Pay as you Go” chip. Of course there are many public telephone booths, all card operated, in Las Palmas, with cards widely available from tobacconists and general stores. Telephones – Caribbean Telephone calls in the Caribbean have become a lot easier in the past few years, with GSM coverage now on many Islands. However, although great for the phone call home on arrival, roaming charges do mean that this service is extremely expensive. An average phone call using your home network mobile phone will cost about 1.50 Euros per minute. You should also be aware that these charges also apply for receiving calls on foreign mobile handsets. It is worth considering that the cost of calls from your “foreign” cell phone means that a 7 minute call back home will cost as much as it would to purchase a local SIM card and associated credit. Incoming calls on local SIM cards are free. GSM/GPRS and TDMA service, has been developed on most Islands in the Caribbean including St.Lucia, Antigua, St.Vincent, Grenada, Barbados, Dominica, St.Kitts and BVI (Tortola). If you are living aboard or planning to travel or stay in the region for a period of time it would be advisable to purchase a local SIM card or rent a local handset from local mobile shops located in the Rodney Bay area. Please note that most operators use both 850 and 1900 bands in the Caribbean and for your home cell phone to work you must ensure that you have these bands available. Most European phones use 900 and 1800 bands. A Quad band phone is the best way to avoid any problems with respect to this. Please also be aware that in order to accept foreign SIM cards your phone must be unlocked from your home operator. If you prefer to rent a handset to be sure that it is compatible then please see a Digicel representative on arrival in St. Lucia. Ashore, there are various methods of making calls, with phone cards being the most popular and phone booths easy to find. It is worth noting that phone cards are compatible with most islands, so a card purchased in St.Lucia can still be used on other islands. Phone cards can usually be purchased from general stores near the booths. © World Cruising Club, 2009 In most ports and larger towns, public telephone booths are also able to accept credit cards for payment. The international direct dial code changes within the Caribbean. Most English speaking Islands use the American network and have 011 followed by the country code. French and Dutch Islands use 00 followed by the country code. Calls to Europe from St.Lucia would be made as follows: 011 44 UK 011 49 DE 011 33 FR 011 34 ES 011 41 CH 011 46 SWE 011 39 IT 011 47 NOR Internet Internet Cafés are common around the world, even on the smallest of islands. If you do not already have an e-mail address, then we strongly advise getting one for keeping in touch with friends and family, as well as for other uses such as ordering spare parts and booking flights. Most boat e-mail addresses accessed at sea using satellite communications, can also be accessed over the internet in a café or collected using a mobile phone. Many marinas now offer local wireless internet connections – WiFi Hotspots. If you have a laptop computer with a wireless internet card you will be able to connect via the Hotspot. These are usually pre-paid services which requires a password to be purchased. Rodney Bay Marina has a WiFi hotspot. Details via the marina office. Las Palmas hotspot due 2009. GPRS & 3G Data Services Higher specification mobile telephones can operate at higher data speeds using GPRS or 3G data services. The mobile acts as you internet connection and the user is charged for the amount of data transferred. GPRS is available in Gran Canaria and St.Lucia. Users should check with their service provider to ensure their handsets are compatible and for advice on setting up a data connection. PocketMail A small handheld device similar in size to a PDA (e.g. PalmPilot) with a keypad for editing text and an acoustic coupler for transferring data. The PocketMail device is pressed against a standard telephone handset allowing the device to be used with any telephone. A special telephone number is required. Check with service providers for coverage. Mail/Post Old fashion mail still has its uses! Remember to plan ahead for mail pickups. You may want to use a central address at home, and have one person forward all your mail. This helps prevent mail missing you as you cruise. Another top tip is to use American Express offices. They provide a Poste Restante service for their customers free of charge. This is usually more reliable than busy main post offices, and they publish a world wide guide to their offices. 4- 12 4 - COMMUNICATIONS Atlantic Rally for Cruisers Useful Contacts Satellite Systems Iridium www.iridium.com Inmarsat www.inmarsat.com Thuyara www.thuraya.com Orbcomm www.skymate.com Thrane & Thrane www.thrane.com Very useful guides online for using your Thrane & Thrane equipment, in particular setting up to work with computers and different software versions. Communications Equipment & Airtime MailASail www.mailasail.com Highly recommended. Easy to use Iridium e-mail service with data compression to reduce bills; equipment sales and airtime. Marine Electronic Services www.mesltd.co.uk Full range of marine electronics. Reseller for Icom SSB Radios AST – Applied Satellite Technologies www.satcomms.com All of the following airtime providers have very good websites offering lots of advice on all of the different services offered and plenty of money saving ideas: Skyfile (Vizada) www.vizada.com Stratos www.stratosglobal.com UUPlus www.uuplus.com Seawave www.seawave.net SSB Radio E-mail Services SailMail www.sailmail.com Global Link Network www.gln-network.net Globe Wireless [Part of Global Link Network] www.globewireless.com Kielradio [Part of Global Link Network] www.kielradio.de Marinenet www.marinenet.net SeaMail www.seamail.org Winlink [HAM only] www.winlink.org See full list at www.scs-ptc.com/wm/wm.html Pactor www.pactor.info Digital Radio Modems – technical support; prices, links to service providers Yachtfunk.com www.yachtfunk.com Technical support, system installation, integrated pactor modems Weatherfax MeteoCom6 & Bord Terminal 98 Mscan Meteo Pro JVCom SeaTTY www.bonito.net www.mscan.com www.jvcomm.de www.dxsoft.com/seatty.htm SSB Radio Training RT Training Yachtcom www.marineradio.co.uk www.yachtcom.co.uk Other Contacts VoIP Telephone calls from your pc Handy mobile e-mail Free web based email. No tag lines www.skype.com www.pocketmail.com www.fastmail.fm 4- 13 © World Cruising Club, 2009