May 2009 - Silicon Valley Concierge Association

www.siliconvalleyconcierge.com
MAY 2009
SPECIAL THANKS TO ALL OUR SPONSORS
CITTI’S FLORIS
CLUB AUTO SPORT
COFFEE CONCEPTS
EXPLORE PUBLISHING
FLOWER FLOUR
THOMAS FOGARTY WINERY
GUGLIELMO WINERY
GUMBO JUMBO
HOLIDAY INN EXPRESS
MAGNOLIA JAZZ BAND
MARIANI’S HOTEL & RESTAURANT
OAK GROVE ACADEMY
PASTA POMODORO
REGGY SUE’S RESTAURANT
POOR HOUSE BISTRO
PRIVATE SPRING WATER
RESTAURANT O
SAN JOSE CVB
SILICON VALLEY TOUR GUIDES
TOMMY WU
TOURNEAU
WHAT 2DO GUIDE
WINCHESTER MYSTERY HOUSE
Thanks to all that Donated Gifts for our Raffle:
19 Market Restaurant
Adventure Cat Sailing Charters
All the Buzz
Arya Restaurant
Ballet San Jose
Beach Blanket Babylon
Benihana, Inc
Best Western Avatar Hotel
Birk's Resturant
California Theatre Center
California's Great America
Campo di Bocce of Los Gatos
Century Flames, Inc
Chic Chateau
Children's Discovery Museum of San Jose
Cinnabar Vineyards & Winery
CityLights Theater Company of San Jose
Destino's Spa
Dolce Hayes Mansion
Emile's Restaurant
Emporio Rulli Gran Caffe & Ristorante
Equinox Spa
Fahrenheit Ultra Lounge & Restaurant
Four Seasons Hotel East Palo Alto
Friends of Guadalupe River Park & Gardens
Garden Court Vincci Hotel
Gordon Biersch
SVCA 2009 Board Members
Photo: Tommy Wu
Happy Hollow Park & Zoo
William Shean Interior Designer
Hilton Garden Inn Mountain View
Wild Palms Hotel
Holiday Inn Express
Hornblower Cruises
Hotel Avante
Hotel Los Gatos
Hotel Valencia
Junnoon Restaurant
Le Papillon Restaurant
Where Magazine
Left Bank
Legoland California Resort
Lonestar Limousine
Marketing Maniacs
Maya Restuarant
Mosaic Global Transportation
Network Meeting Center
Parcel 104
Red and White Fleet
Roaring Camp Railroads
Rosicrucian Egyptain Museum & Planetarium
San Jose Downtown Assn.
San Jose Giants
San Jose Repertory Theatre
Santa Clara Marriott's Hotel
Santa Cruz Mtns. Winegrowers Assn.
Santana Row Federal Realty
See's Candies
Specialty's Cafe & Bakery
Symphony Silicon Valley
The Domain Hotel
The Fairmont Hotel San Jose
The Moorpark Hotel
The Mountain Winery
The Sainte Claire Hotel
TheatreWorks
Tom Smith Woodcutters
Vito's New York Trattoria
Viva Sol
Wasser Graphics
THE BEST OF THE BEST
7th ANNUAL HOSPITALITY AWARDS,
Holiday Joy from
Held at the CLUB AUTO SPORT, APRIL 14 , 2009
Headliner Productions!
TH
Special Holiday
Entertainment Just
You
...
CONGRATULATIONS
TOfor
THE
FOLLOWING
BEST ATTRACTION
California Great America
Roaring Camp Railroads
Winchester Mystery House
WINNERS:
BEST CONCIERGE
Mimi Mozayeny, Peninsula Prof/Concierge Service
Pauline Cirimele, Quicksilver Concierge
Debbie Lew, Palace Hotel
Manon Dargis, Four Seasons
BEST SPA
Burke Williams
Preston Wynne
Destino Spa
BEST HOTEL
Cypress Hotel
Hotel Los Gatos
Garden Court Vincci Hotel
BEST-KEPT SECRET
Winter Lodge Palo Alto
IFLY
BEST TRANSPORTATION SERVICE
Mosaic Global Transportation
Lone Star Limousine
Santa Cruz Wine Growers Passport Days
Royal Coach Tours
BEST MUSEUM
Steinbeck Museum
San Jose Museum of Art
Loft Bar & Grill
BEST NIGHTLIFE
The Tech Museum of Innovation
Black Watch
Perfect Finish
BEST CASUAL RESTAURANT
19 Market
BEST UPSCALE RESTAURANT
Tanglewood Restaurant
Wine Cellar
Le Papillon Restaurant
Vito’s New York Trattoria
A.P. Stumps Restaurant
BEST "NEW" RESTAURANT (OPENED PAST 2 YRS)
BEST WINERY
Flemmings Jenkins
Billy Berks
Olio
Uwink
Cinnabar Vineyards & Winery
BEST VISITOR INFORMATION RESOURCE
Discover Silicon Valley Magazine
BEST PERFORMING ARTS GROUP
Magnolia Jazz Band
The Wave
Ballet San Jose
TheatreWorks
What 2 Do Guide
Testarossa Vineyards
BEST SPONSOR
CLUB AUTO SPORT OF SAN JOSE
BEST VENUE
INDUSTRY RECOGNITION AWARD
Villa Montalvo
MAX SHULTZ - HOTEL AVATAR
Mountain Winery
Strike
Planes, trains and fewer cars?
Out with the old, make room for: the new Mineta San Jose
International Airport
I recently attended a presentation by Rick Dressler, the community
liaison to surrounding cities, businesses, and related public
organization for Mineta SJ Airport. Yes, the new airport is
scheduled to open in 2010, with a brand new Terminal B replacing
the old Terminal C and with a brand new design. This is not
welcome news for those of us with a San Jose history interest.
Alas, Silicon Valley must make room for this new, modern facility to
be able to manage the 10.7 Million passengers and 183 Million
Pounds of Cargo (statistics from 2007 per website). Two positives
will be, of the several new amenities, the shared use of the new
ticket counters and gates by all airlines. This technique is in use at
SFO Airport and will provide increased efficiency in the use of the
limited space during departures and arrivals. And, there will be a
gain of estimated 70,000 new jobs. Hooray!
INVITATIONS TO FOLLOW
Tuesday, May 12th
WET Nightclub
Northern California's Premiere
Nightclub
& Live Performance Venue
396 S. First Street, San Jose
Wednesday, May 27th
Blake's Steakhouse & Restaurant
17 N San Pedro St
San Jose, CA 95110
Other New Changes
 New customer amenities and operating capacity in Terminal A
 A new 3,400 space garage for public and rental cars
an improved traffic circulation.
For Mineta San Jose Airport information, please call the “live
person” Customer Service (408) 501-0979. Yes, I repeat, live
person answers calls, as I have already called the number.
Call (408) 501-0630, for current information about construction
impacts to the airport, there are regular updates of recorded
messages to help passengers with changes affecting roads,
terminals, and parking at SJC. Or, click on the Airport Improvement
website for great updates.
Leave car at home and take the train for local California
vacations
Are you tired of sitting in the congested traffic on your local
vacations to/from the Bay Area? Remember to take Capitol
Corridor Intercity Rail Service with stops in San Jose and Santa
Clara, and Oakland and visit Sacramento this year. An adult ticket
(one way) is approx. $32 which may be pre-purchased or bought on
the train.
If you live in surrounding cities, take the light rail, bus, or BART and
transfer to these train stations.
This is green for the environment and healthy for people. Stay in
Sacramento or, if you must drive, rent a car and take day trips from
Sacramento. Hint – this eliminates the congestion departing and
returning on the Interstate and is affordable transportation method
to most everyone.
Donna West, Lighthouse Tours
“preparing for the rebound”
*****
"Come hang out with your friends at
SVCA in Bunny Suits"
INTEL MUSEUM
SANTA CLARA
Intel Museum Concierge Reception
Date: June 11, 2009
Time: 5:30-7:30pm
Catered reception
Tours at:5:45-6:15 & 6:45pm
Dia de Portugal Festival at History
Park in Kelley Park in San José
The Portuguese Historical Museum will be celebrating its sixth
Dia de Portugal Festival on Saturday, June 13, from 10:00 am
to 6:30 pm at History Park in Kelley Park in San Jose.
Admission is free and open to the public.
“It’s a day for everyone,” stated Angela Simões, Dia de
Portugal Festival Chairperson. “Young and young-at-heart,
people of Portuguese heritage, those who enjoy Portuguese
culture and anyone who enjoys good food,”
In June of each year, communities throughout the world
celebrate Dia de Portugal, a national holiday in Portugal and
elsewhere. It is a time to recognize of the influence of the
Portuguese as a result of their leadership during the Era of
Discoveries, which was followed by worldwide immigration
throughout the following centuries. Few countries have
remained untouched by the influence of the Portuguese. In
California, a state with many people of Portuguese heritage,
these celebrations have taken place annually at various locals
since 1966.
“The Dia de Portugal festival offers lots of entertainment and a
traditional Portuguese parade,” adds Simões, “all in the
picturesque setting of History Park.”
For the Portuguese this is a celebration held throughout the
world on June 10 of each year and honors the life of their
national poet and Portugal’s greatest man of letters, Luis de
Camões. Pronounced Cam-oyes, his principal work, The
Lusiads, is considered Portugal’s national epic poem.
History Park is located in Kelley Park, 1650 Senter Road,
between Keyes and Phelan Avenues in San Jose. Admission
is free with both free and paid off-street parking available.
For further information, call 415-302-2934, email
DiadePortugalCA@yahoo.com or visit
www.DiadePortugalCA.org
Team Building at the
Winchester Mystery House
Bay Area companies and organizations are
looking for fun things to do locally to bring the team
together and increase motivation at the workplace. The
Winchester Mystery House offers groups of 15 or more
people a new idea: Photo Scavenger Hunts through the
beautiful but bizarre mansion built by rifle heiress Sarah
L. Winchester. This activity helps create a lightly
competitive and fun event for the groups.
Groups divide into teams of 7 to 10 people,
elect a team leader, team scribe, team photographer,
and team clue finders to make certain all parts of the
160-room mansion are explored with the help of your
trusty tour guide. The Winchester Mystery House staff
will provide you with all of the materials and supplies
needed for this activity.
Team building, meetings, and events are
available every day of the year from 9:00 am to 5:00 pm,
or after hours from 6:30pm to 11:00pm. Just call our
group sales department at (408) 247-2000 to reserve
your next fun-filled company outing!
A La Carte & Art Festival
Mountain View
When: May 16-17, 2009; 10 a.m. - 6 p.m.
What: The Bay Area's popular outdoor festival season
officially kicks-off in Mountain View at this vibrant springtime
celebration of the arts featuring live music, a juried arts and
crafts show with 250 talented exhibitors showing their latest
handcrafted wares, festive food and drink with premium
wine, microbrews and margaritas, health and wellness
displays, an organic and green products showcase, home
and garden exhibits, farmers' market with fresh seasonal
produce, kids' amusements in the Tons of Fun Zone, the
Ford Fiesta Movement Ride & Drive Tour, the Kashi Day of
Change Tour with cooking demos, yoga instruction and
product samples, you can even test ride light electric
vehicles from Ultra Motor. Admission is free.
Where: Castro St. and Church St.
Info-Line: 650-964-3395/Web: www.miramarevents.com
Valley Access--stressing the
importance of "customer service"
Survey: Meeting Planners Choosing
Venues with Good Customer Service
March 25, 2009
When they're choosing venues in a down economy, meeting
planners say that customer service is the deciding factor,
according to event management company J. Spargo &
Associates Inc., which recently surveyed meeting planners
attending the Hospitality Sales & Marketing Association
International's (HSMAI) Ninth Annual Affordable Meetings
Mid-America Conference & Exposition, taking place April 12 in Chicago.
According to the J. Spargo survey—which was
independently analyzed by 20|20 Assessment, a service of
hospitality industry consultancy HVS—85 percent of
meeting planners cite customer service as the No. 1 factor
influencing their selection of meeting venues during the
current recession.
"The economic downturn, in part, is motivating planners to
focus on best practices that promote efficiency in their own
operations and to seek out venues that offer tremendous
value to their clients and, most importantly, deliver guest
experiences with 'staying power' — that is, venues that
spotlight customer service," 20|20 Assessment President
Dr. James Houran said in a statement.
SANTANA ROW
Farmers’ Market- Sundays 11a.m. - 3p.m.
The season's freshest fruits, greens, nuts, and vegetables are available at
the Santana Row Farmers' Market. This Certified Farmers' Market features
both organic and conventionally grown agricultural products, fresh from the
fields and orchards of California's farmers. The Santana Row Farmers’
Market is every Sunday from 11a.m. to 3p.m. on Piazza Di Valencia!
Sounds of the Row- Music Series Thursday’s, 7-9 p.m.
Sounds of the Row is a free summer music series taking place every
Thursday night in Park Valencia (Olin Avenue off Winchester Blvd) and
showcasing a wide variety of styles, from classic rock and acoustic guitar
to traditional Hawaiian music. All the musicians in the series are featured
on the compilation CD, "Sounds from the Row," produced by Firesign
Entertainment and available for purchase at the Santana Row Concierge
Center for $15.
Schedule:
June 18 Ray Soto (Latin/Jazz guitarist)
June 25 Kurt Anderson and Danny Hull (Classic standards and jazz)
July 2 Miena Yoo (contemporary compositions)
July 9 Kevin Kooyumjian (Jazz and other standards)
July 16 Kristina Sablan (singer/songwriter) with Darren Anderson and
Travis Hogue (acoustic guitar duo)
July 23 Jonah (original R&B)
July 30 Fred McCarty (Adult Contemporary)
Fete De La Musique World Music Day at Santana Row • June 20, 1
p.m. - 9 p.m.
Celebrate World Music Day at Santana Row! Enjoy live music in the
streets, parks and restaurants from 1 p.m.—9 p.m. The event will jump
start Santana Row’s Flavors of Jazz series, which will feature live jazz in
two restaurants each Tuesday from June 23—August 4. Attend 3 or more
Flavors of Jazz nights and receive free two tickets to the San Jose Jazz
Festival.
Flavors of Jazz- Tuesday evenings June 23- August 4
Santana Row's popular Flavors of Jazz series returns for another season
of great music and incredible international cuisine. On Tuesday evenings
from 6:30 to 8:30 p.m., two Santana Row restaurants will each host live
performances by local jazz bands and musicians. Presented by San Jose
Jazz, Flavors of Jazz includes a wide range of styles, from traditional jazz
to Indian- and Reggae-influenced jazz.
When you dine at three (3) of the jazz nights, you will receive two tickets to
the San Jose Jazz Festival and a signature Santana Row CD. Present your
receipts to the Santana Row Concierge to redeem (while supplies last). For
the concert line up visit SantanaRow.com.
Martinis & Manicures at Hotel Valencia’s V– Bar
June 2 , July 7 •5 p.m.
Pamper yourself with a manicure and enjoy a signature martini in the ultrahip V-bar! $20 per person, exclusive of gratuities. Reservations are
required. For reservations, please call 408.423.5405.
Is Technology replacing Personalized Service?
At breakfast time I like to pick up the newspaper in my driveways and then read
the local and international news and the editorials over a cup of coffee.
Occasionally I clip one or the other article to share with friends, relatives, or
colleagues.
At many a concierge desk, one or more complimentary newspapers are there for
the guests. That will soon change: Your guests will file into the Wi-Fi equipped
breakfast room, armed with their laptops or Blackberry PDAs, start the day by
reading their e-mails, read the news on-line, and maybe even make some
investment decisions. ‘While doing so, they will likely have their earphones plugged
into their iPhone or MP3 to avoid that the servers, or other hotel guests won’t
invade their privacy. The enjoyment of having a tasty breakfast and a good cup of
coffee or tea will be incidental – time is money, after all.
If there is still a newspaper available, it will be pitifully thin. Technology is about to
de-personalize many things. The service Concierges provide may become its
victim, safe at high-end hotels that want to retain their four-star status.
While I admit that I am an old-timer and attached to the pleasant, personalized
aspects of business or leisure travel, I don’t think I am alone in appreciating the
attention of a concierge, maitre-d or server. I encourage everybody in the
hospitality industry to sharpen and maintain his or her interpersonal skills. Many of
your guests may have become accustomed to doing without that friendly greeting,
that helpful hint, that expert advice about local resources, and – above all – that
friendly demeanor and smile we pride ourselves in. Let’s remind them that
technology has not and will not supplant the personal touch that is part of our skills
inventory, and that good service it is not an old-timer’s paradigm!
Airship Ventures – MOTHER’S DAY FLIGHTS
Want to surprise Mom for Mother’s Day? Why not purchase a gift certificate for a
flight on Airship Ventures’ ‘Eureka’ for her so she can get away and leave the ‘todo’ list behind? Join Mom for a flight or wave to her from the ground as she relaxes
in the airship at 1,000 feet, sees the Bay Area from the air without a care in the
world. Here is what she might see:
Photo by Carol Holweger
It’ll be the experience of a lifetime!
Contact Airship Ventures for a gift certificate or to reserve a Mother’s Day flight call
(650) 969-8100 ext. 111 or on the web:! www.airshipventures.com
CLUB AUTO SPORT – Pre-Party 24-Hour Le Mans on Friday, June 12, ‘09
SVCA welcomes Club Auto Sport as new member (see “New Faces” in this
month’s Insiders’ column for details). If you didn’t attend SVCA’s ‘2009 Hospitality
Awards’ venue, you missed one of the highlights of this year’s SVCA’s events. The
above Pre-Party, an open invitation by the Club, is yet another reason to get to
know it better.
The setting, in the Club’s modern, airy building at 521 Charcot Ave, San Jose, CA
95131, surrounded by the world’s most prestigious collectible automobiles, is most
appropriate for this 24 Hour of Le Mans Pre-Party! Don’t miss it!
See also the Club Auto Sport’s website: www.clubautosport.net or call Mona Davis,
your concierge colleague at the Club!
TESSORA’s BARRA di VINO –
Be on the lookout for next month’s New Faces in this column, which will highlight
this new Wine Bar in Campbell’s Pruneyard!
Ralph Borelli
Photo: Tommy Wu
Those of you who attended the SVCA’s ‘2009 Hospitality Awards’
festivities at Club Auto Sport were probably awed by the flawless
execution of the venue as I was. Club Auto Sport provided the
perfect location, ambiance, and setting. To a attend a party
surrounded by the world’s most venerated automobiles – all in
show-room condition – is not an every-day occurrence. SVCA
thanks Club Auto Sport for its exemplary hospitality and warm
welcome.
Club Auto Sport is the newest member of SVCA and you may want
to make a note of the particulars that makes it a ‘must’ destination
for those of your clients who are seeking a unique, upscale location
for their next celebration – to recognize their customers,
employees, association members, etc. – or for private gatherings
such as birthdays, anniversaries, weddings (?).
Ralph Borelli and John Davis, the founding partners of Club Auto
Sport, are legends within their peer group and beyond – the AutoCollectibles aficionados of California. Owners and collectors of
luxury collectible cars may buy or rent a ‘condo’ (really!) to provide
the appropriate housing for their ‘investment’, be it a gull-wing
Mercedes, a legendary Bugatti, a one-of-a kind Mazda-Lola GTB,
or any number of cards that grace such events as the Concours
d’Elegance in Monterey or Palo Alto. Car enthusiasts may also
consign their collectible car(s) to Club Auto Sport and their
experienced staff will find a customer who will appreciate the sales
assistance they will get.
There is much more to report. For us members of SVCA you
should know that there is no limit to the type of events your
customers may want to hold at Club Auto Sport, from Social
Mixers, Team Building venues, Corporate Incentive Events,
Fashion Shows, Fundraisers, to “Pre-Event” gatherings such as
the San Jose Jazz Festival. The Club, under Director Diana
Mazza, assisted by Mona Davis, the Club’s concierge will make
sure that your event will meet your and your client’s expectations
as they will also provide such services as Catering, Entertainment,
and even guest-operated, on-premises Race-Drive simulators.
Club Auto Sport is located at 5521 Charcot Ave. San Jose, CA
95131, Tel.: 408 521-7123. For more information call Diana Mazza
or visit: www.clubautosport.net
I welcome your comments or
suggestions on ‘Insiders’ Track’
GUS HOLWEGER gusholweger@comcast.net
Downtown San Jose Farmers'
Market at San Pedro Square
Opens Friday, May 1, 2009
The Downtown San Jose Farmers’ Market takes place 10 a.m.-2 p.m.
every Friday, May 1-Dec. 18, 2009, at San Pedro Square (along San
Pedro Street between Santa Clara and St. John streets). Call (408)
279-1775 or visit www.sjdowntown.com
SHEN YUN PERFORMING ARTS
www.dinahshotel.com
RETURNS
TO THE BAY AREA
WITH A SPECTACULAR SPRING SHOW
SHEN YUN Performing Arts, creators of the wildly successful Chinese New
Year Spectacular, return to the Bay Area with a dazzling new presentation
celebrating Chinese culture. Seven shows at the San Francisco War
Memorial Opera House and four at the Cupertino Flint Center in January
were so well received that the company is returning for a spring encore.
THEME AND SPECIAL EVENT INFORMATION
Along with a variety of fresh seasonal produce, handmade goods, and
ready-to-eat fare, averaging more than 40 booths per week, the
Farmer’s Market features themed activities each month:
May: May Flowers – Flowers for Mother’s Day, chef at the market,
cherry-spitting contest
June: Go Green – Green day, chef at the market, free plant day
July: Berry Bonanza – Strawberry shortcake day, tomato tasting, chef
at the market
August: Summer Fun – melon mania, chef at the market, recipe
contest
September: School Days – green day, chef at the market, schools at
the market
October: Harvest Time – chef at the market, canning and
preserving, apple tasting
November: Remember November – featured farmers, author at the
market, schools at the market
December: Holiday Fun – pie-eating contest, holiday craft fair,
featured farmers
Shen Yun brings to life classical Chinese dance and music in
a gloriously colorful and exhilarating show. Gorgeously
costumed dancers move in stunning synchronized patterns
and thunderous drums shake the stage. Groundbreaking
orchestra combines the mystery of the East with the best of
the West.
San Jose Center for the Performing Arts
May 15-17, 2009
Tickets: $30-$90, VIP $150 Call: 1-888-JOY-2009
SVCA Discount Code: SVCA15
Website: SFShow.net/partner
Real Napa | 611 Bridgeway Avenue |
Sausalito | CA | 94965
RINGLING BROS. AND BARNUM & BAILEY®
COMES TO THE BAY WITH
NEW RINGLING BROS® PRODUCTION “ZING ZANG
ZOOMSM”
Bay Area Native Alex Ramon Dazzles as Magical
Zingmaster
Through the mystery of magic and the mastery of skill, audiences will be
spellbound as Ringling Bros. and Barnum & Bailey® presents ZING
ZANG ZOOMSM, a thrill-filled, mind-blowing circus spectacular where
family fun is no illusion. The Greatest Show On Earth® appears at the
ORACLE Arena in Oakland, August 12-16, before heading to the HP
Pavilion at San Jose, August 19-23. Tickets go on sale June 27.
We wanted to take a minute to thank you all for popping
into our tasting room on your concierge tour of Sausalito
last week. We were very excited to show you all what we
are all about so that you can send your wine loving guests
our way. As a small, boutique winery we offer a lot of
opportunities and flexibility that many of our bigger
counterparts may not. Please do not hesitate to send any of
your guests to see us, or to contact us directly if you would
like for us to arrange a special experience for a single
person, couple or small group. We are more than happy to
work with you to make your VIP's visit truly memorable.
Free
Wine
Tasting
Didn't get a chance to taste when
you were here before? No problem!
Come back in anytime with your
business card for a free wine tasting
and 10% off of all purchases.
SUPPORT
OUR SPONSORS
BOARD OF MEMBERS
Airship Ventures
www.airshipventures.com
Executive Board
Mori Mandis
President
svconcierge@mindspring.com
Artsopolis
www.artsopolis.com
Chateau Marie Antoinette Wines
www.cmawines.com
Children’s Discover Museum of
San Jose
www.cdm.org
Anthony Aguilar, V.P.
Director of Communications
& Membership
svcaemail@yahoo.com
Director of Administration
Marianna Khienkina
Marianna.Khienkina@sanjoseca.gov
Clarion Hotel San Jose Airport
www.clarionsj.com
David Erskine
Director of Finance
derskine@dinahshotel.com
Dinah’s Garden Hotel
www.dinahshotel.com
Randy Zechman
Director of Marketing
randyZ@world2do.com
Discover Silicon Valley Magazine
www.explorepublishing.com/
Advisors to the Board
Shozo Kagoshima
Winchester Mystery House
Anna Morris
Past President
Hyatt Regency – Santa Clara
E&O Trading Company
www.eotrading.com
El Paseo Limousine
www.elpaseolimo.com
Board Members
Shawna Dedrick
Lynn Dyche
Nathan Emmett
Gus Holweger
Maria Lange
Jeffrey Phillips
Lillian Scoyen
Missy Singer
Victor Solanoy
June Suzuki
Donna West
Garden Court Vincci Hotel
www.gardencourt.com
Gilroy Visitors Bureau
www.gilroyvisitor.org
Guglielmo Winery
guglielmowinery.com
JoMar Labs
www.jomarlabs.com
SVCA Membership
Los Altos History Museum
www.losaltoshistory.org
Morgan Hill Chamber of Commerce
www.morganhill.org
Royal Coach Tours
www.Royal-Coach.com
Santa Clara CVB & Chamber of
Commerce
www.santaclara.org
San Jose CVB
www.sanjose.org
Silicon Valley Tour Guides Association
408-978-9543
Silvercreek Sportplex San Jose
www.silvercreeksportsplex.com
Your Personal Concierge
www.pattianderson.com
SVCA Member
$50.00

FAM event invitations

Valley Access E-Magazine
Non-Profit Groups
$50.00

FAM event invitations

Valley Access E-Magazine
Sponsors
$150.00

FAM events invitation
(Up to 5 attendees)

Listing on Website
& Valley Access Recognition
Associates
Complimentary
 Valley Access E-Magazine
Contact Information & Dues:
Anthony Aguilar
V.P. Communication & Marketing
65 Washington Street #113
Santa Clara, CA 95050
E-Mail: svcaemail@yahoo.com
CONTRIBUTORS
EDITOR/PUBLISHER
Mori Mandis
svcaconcierge@yahoo.com
DISCOVER SILICON VALLEY MAGAZINE
christine@explorepublishing.com
Gus Holweger (Insiders' Track)
gusholweger@comcast.net
Marianna Khienkina,
Redevelopment City of San Jose
Marianna.Khienkina@sanjoseca.gov
Donna West (Off the Beaten Path) Lighthouse
Travel & Tours www.lighthouse-tours.com
SVCA Web-site
www.SiliconValleyConcierge.com
Convention Information Site:
San Jose McEnery Convention Center and
Cultural Facilities
(408) 277-5277
www.sjcc.com/
Santa Clara Convention Center
www.santaclara.org/conventioncenter/calenda
r.cfm
SVCA HOSPITALITY AWARDS
2009 - SPONSORS
CITTI’S FLORIS
CLUB AUTO SPORT
COFFEE CONCEPTS
EXPLORE PUBLISHING
FLOWER FLOUR
THOMAS FOGARTY WINERY
GUGLIELMO WINERY
GUMBO JUMBO
HOLIDAY INN EXPRESS
MAGNOLIA JAZZ BAND
MARIANI’S HOTEL & RESTAURANT
OAK GROVE ACADEMY
PASTA POMODORO
REGGY SUE’S RESTAURANT
POOR HOUSE BISTRO
PRIVATE SPRING WATER
RESTAURANT O
SAN JOSE CVB
SILICON VALLEY TOUR GUIDES
TOMMY WU
TOURNEAU
WHAT 2DO GUIDE
WINCHESTER MYSTERY HOUSE
E-MAIL: SVCONCIERGE@MINDSPRING.COM
DEADLINE TO SUMBIT ARTICLES FOR E-MAGAZINE, IS THE LAST FRIDAY OF THE MONTH