2014 alfa senior living executive forum

Transcription

Program Sponsor
2014
ALFA SENIOR LIVING
EXECUTIVE FORUM
NOVEMBER 12-13, 2014 | LOEWS NEW ORLEANS HOTEL
PROGRAM GUIDE
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WELCOME
Dear ALFA Senior Living Executive Forum Attendees,
The ALFA Senior Living Executive Forum is an exclusive opportunity for executives from both provider
companies and those allied companies with a significant stake in senior living to come together to discuss
issues shaping the future.
You are part of an elite group of leaders with common questions and concerns. And, the ALFA Senior Living
Executive Forum is a chance to connect with your peers, discuss what’s on your minds and collectively
explore solutions to advance business excellence.
Our short time together is scheduled to produce an intensive learning and collaborative environment
focused on the relevant topics related to the senior living business today and in the future. But, we’ve left
time to stop, catch a breath and enjoy connecting with your colleagues, friends and business partners.
The ALFA Forum is a benefit your company extends to you as part of its membership in ALFA. But, even
still, none of this would be possible without the generous support of sponsors. We’d like to particularly
thank MatrixCare and Health Care REIT along with all the companies that sponsored topical sessions, Forum
materials and events.
Enjoy this day with your peers. We promise a rewarding experience that will benefit you, your company and
the seniors you serve.
Sincerely,
Maribeth Bersani
Interim CEO & SVP of Public Policy
Schedule-At-A-Glance
Schedule Details
Executive Roundtable Meeting Agendas
Executive Roundtable Member Directory
President’s Council Member Directory
ALFA Board of Directors & Staff
Event Map
Downtown New Orleans Map
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OUR SPONSORS
Thank you!
Our sincere appreciation to the companies that help make the ALFA Senior Living Executive Forum possible.
Please take a moment to personally thank these companies for their generous contributions.
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SCHEDULE AT-A-GLANCE
Tuesday, November 11
5:45PM – 7:00PM
Mix & Mingle Reception at the Loews Hotel Lobby
Swizzle Stick Bar
Wednesday, November 12
8:30AM – 5:00PM
Attendee Registration
10th Floor - Parish Hall
9:30AM – 11:00AM
Pre-Forum Educational Sessions
9th-10th Floors
12:00PM – 1:15PM
Luncheon & Town Hall Discussion with ALFA Board of
Directors
Louisiana Ballroom
1:15PM – 2:00PM
Opening General Session: The Price of Leadership
Louisiana Ballroom
2:30PM – 3:45PM
Breakout Sessions
9th-10th Floors
4:00PM – 5:15PM
Breakout Sessions
9th-10th Floors
5:30PM – 7:00PM
VIP Networking Reception at The Chicory
The Chicory
(610 South Peters St.)
Thursday, November 13
8:15AM – 10:30AM
8:45AM – 10:15AM
Closing General Session & Breakfast: The Changing
Meaning of Aging
Louisiana Ballroom
10:30AM – 12:30PM
Annual Meeting of the ALFA President’s Council
Louisiana Ballroom I
10:30AM – 1:30PM
Senior Living Owner/Operator Roundtable Meetings
9th-10th Floors
(President’s Council Members Only)
(Executive Roundtable Members Only)
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SCHEDULE
Tuesday, November 11
5:45PM – 7:00PM
Swizzle Stick Bar
Mix & Mingle Reception
Early arrivals, join your colleagues for a drink at the Lowes Hotel Lobby/Bar to kick off the Executive
Forum.
Sponsored by:
Wednesday, November 12
8:30AM – 5:00PM
9:30AM – 11:00AM
Memory Care Working Group
Note: By invitation only.
9:30AM – 11:00AM
9th Floor
Pre-Forum Educational Sessions
Feliciana East-West
»» Achieving Operational Strategies with KPIs
Facilitator: Steven Vick, CEO Signature Senior Living
Signature Senior Living CEO Steven Vick will discuss key performance indicators (KPIs) while
sharing insight on the processes and tools he has used to manage senior living communities for
more than 25 years. Topics covered will include leveraging technology as well as identifying and
using KPIs for real-time decision-making.
Sponsored by:
Lafourche
+
Pointe Coupee
»» Senior Living Staffing in 2015
Speakers: Matt Bromen, Human Resources Director, Era Living
Robb Montejano, Director of Information Technology, Era Living
Mark Woodka, CEO, OnShift
The competition for quality talent in senior living is fierce. Winning organizations have adopted
innovative practices to recruit, engage and retain employees. You will learn how to address key
issues including generational differences among employees, managing high turnover, developing
leaders and attracting best-fit employees.
Sponsored by:
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SCHEDULE
12:00PM – 1:15PM
10th Floor
Louisiana Ballroom
Luncheon & Town Hall Discussion With ALFA Board of Directors
1:15PM – 2:00PM
10th Floor
Louisiana Ballroom
Opening General Session: The Price of Leadership
Moderator: ALFA Chairman Brenda J. Bacon, CEO, Brandywine Senior Living
As the senior living industry continues to grow and change so does ALFA. Hear from members
of ALFA’s Board of Directors who will discuss the association’s new strategic direction, including
an increased focus on advancing standards, credentialing and state policy. Learn how ALFA has
realigned its programs to support an inclusive, united industry dedicated to protecting choice,
supporting independence and enhancing quality of life for seniors.
Keynote Speaker: Lt. General Russel L. Honoré, USA (Ret.)
Gen. Russel Honoré is a no-nonsense leader on a mission to help the United States relish the
spirit that makes it great. He shares with audiences deeply held principles for leading in the 21st
century, where unpredictability and volatility are ever present. Attendees will benefit from insights
on investment in the success of a team, why you should never allow yourself to shrink from acting
out of fear of criticism, and why we should save our best leadership for at home.
Sponsored by:
2:30PM – 3:45PM
9th Floor
Breakout Sessions
Pointe Coupee
»» Building a Brand for the Senior Living Industry
Facilitators: Steve Bast, Nucleus Marketing Lab
Shannon Fern, Communications Strategy Group
Phil Goldbert, Nucleus Marketing Lab
As the senior living sector continues to grow, the need for a powerful industry brand has never
been clearer. This session will include case studies about effective industry branding campaigns
and discussion about how member companies and ALFA can support and nurture the senior living
industry brand.
St. Tammany
»» Ethics and Aging
Facilitator: Harry R. Moody, PhD, Visiting Professor, Fielding Graduate University
In this session, explore case studies involving family decision-making, reluctance to accept senior
living services and end-of-life decisions. Participants will review video presentations of reallife cases and then work in small groups to develop effective strategies for coping with ethical
dilemmas in practice.
St. Landry
»» Innovations, Technology, and the Future of Senior Housing
Facilitator: Andrew Carle, Executive-in-Residence, Program in Senior Housing
Administration, George Mason University
This session will provide an overview of a worldwide aging population and the need for new
models of housing to meet both the demographic and psychographic needs of baby boomer
seniors. The discussion will include examples of innovative “nana” technologies improving
quality of life for seniors by addressing projected labor and resource challenges, as well as niche
communities for different cultures, interests and special needs populations.
Sponsored by:
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SCHEDULE
Lafourche
»» Leadership and Preparedness in the 21st Century
Facilitator: Lt. General Russel L. Honoré, USA (Ret.)
Gen. Honoré will discuss the essential qualities that 21st century leaders need, including
“decision superiority,” the ability to “see first, understand first and act first.” He will offer insights
into the benefits of addressing disaster before it strikes.
Terrebonne
»» Training for Board Service on ALFA Affiliates and Chapters (Part 1)
Facilitator: Jim Anderson, Principal, Howe Anderson & Smith PC
This two-part training program will equip participants with facts about their legal and fiduciary
responsibilities as well as best practices in association governance and industry public policy goals
to make them effective members of ALFA’s state partner organizations. Attendees will receive a
toolkit describing the roles and responsibilities of members of industry boards of directors.
Note: Participants are requested to reconvene for the second part of this session at 4:00PM,
which expands on and introduces new information.
4:00PM – 5:15PM
9th Floor
Breakout Sessions
Pointe Coupee
»» Best Practices for Identifying and Preventing Elder Abuse in Senior Living
Facilitator: Harry R. Moody, PhD, Visiting Professor, Fielding Graduate University
Participants will focus on strategies to identify and prevent the many different types of elder
abuse. Participants will review video presentations of real-life cases and then work in small groups
to develop and share effective strategies for preventing elder abuse.
Lafourche
»» Is Your Sales Staff Asking the Right Questions?
Facilitator: Andrew Carle, Executive-in-Residence, Program in Senior Housing
Senior living “mystery shops” conducted by students in the Senior Housing Administration program
at George Mason University have been showing for the last 10 years that sales staff at assisted
living communities are failing to ask the right questions and offer adequate information that could
turn a sales lead into a move-in. Learn how to create a fresh approach with better results.
St. Landry
»» Media Relationships, Communications, and Response
Facilitators: Sarah Bascom, President, Bascom Communications & Consulting
Lyndsey Cruley, Vice President, Bascom Communications & Consulting
Sharon Cohen, Associate Director of Communications, ALFA
This interactive session will include recommendations for earning positive media coverage
for your company as well as guidance and best practices for responding to negative stories.
Participants will receive a toolkit and checklists to evaluate their company’s readiness to manage
a media crisis.
Terrebonne
»» Training for Board Service on ALFA Affiliates and Chapters (Part 2)
Facilitator: Jim Anderson, Principal, Howe Anderson & Smith PC
The second session of this two-part training program that began earlier in the day will equip
participants with facts about their legal and fiduciary responsibilities as well as best practices
in association governance and industry public policy goals to make them effective members of
ALFA’s state partner organizations.
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SCHEDULE
5:30PM – 7:00PM
The Chicory
VIP Networking Reception at The Chicory
610 South Peters St. | 504-521-8055
Step back in time to the Old New Orleans French Quarter and enjoy a cocktail while connecting with
old and new friends. Gather here for your group dinners or just unwind with fellow Executive Forum
participants.
Sponsored by:
Thursday, November 13
8:15AM – 10:30AM
8:45AM – 10:15AM
10th Floor
Louisiana Ballroom
Closing General Session & Breakfast: The Changing Meaning of Aging
Keynote Speaker: Harry R. Moody, PhD, Visiting Professor, Fielding Graduate
University
Harry (Rick) Moody, Ph.D., recently retired as Vice President and Director of Academic Affairs for
AARP in Washington, DC. He is currently Visiting Professor at Tohoku University in Japan, and
Distinguished Visiting Professor at Fielding Graduate University. Dr. Moody previously served as
Executive Director of the Brookdale Center on Aging at Hunter College and Chairman of the Board
of Elderhostel (now Road Scholar). Dr. Moody is the author of over 100 scholarly articles, as well as a
number of books including: Abundance of Life: Human Development Policies for an Aging Society,
Ethics in an Aging Society and Aging: Concepts and Controversies, a gerontology textbook now in
its 7th edition. A graduate of Yale (1967) and a Ph.D. in philosophy from Columbia University (1973),
Dr. Moody taught philosophy at Columbia, Hunter College, New York University, and the University
of California at Santa Cruz. Moody is known nationally for his work in older adult education and
recently stepped down as Chairman of the Board of Elderhostel. He has also been active in the
field of biomedical ethics and holds appointment as an Adjunct Associate of the Hastings Center.
10:30AM – 12:30PM
10th Floor
Louisiana Ballroom I
Annual Meeting of the ALFA President’s Council
(President’s Council Members Only)
»» Opening Remarks & Review Agenda
Speaker: Brad Klitsch, SVP of Marketing Development, Direct Supply
»» Progress Update on New Association Initiatives
Speaker: Maribeth Bersani, Interim CEO & SVP of Public Policy, ALFA
»» Senior Living Resident Profile / Quality of Life Research
Speaker: Andrew Carle, Executive-in-Residence, Program in Senior Housing
»» Senior Living Operator Panel Discussion “Future Trends in the Senior Living
Industry”
Moderator: Sharon Cohen, Associate Director of Communications, ALFA
Panel: Joe Jasmon, COO, The LaSalle Group
Matt Peponis, CEO, Greenfield Senior Living
Don Thompson, President & CEO, Senior Living Communities
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SCHEDULE
10:30AM – 1:30PM
Senior Living Owner/Operator Executive Roundtable Meetings
(Executive Roundtable Members Only)
Lafourche
»» Chief Operating Officer
Terrebonne
»» Chief Financial Officer
Pointe Coupee
»» Clinical Quality
Beauregard
»» Dining Services*
Chair: Alan Fairbanks, Executive VP, Bickford Senior Living
Chair: Tom Croal, CFO, Silverado Senior Living
Chair: Jennifer Bayard, Senior VP, Clinical Operations, Carlton Senior Living
Chair: Joska Hajdu, Senior VP, Dining Services, Brookdale
*Meeting will be held on Nov. 12 9:30AM – 12:00PM
Beauregard
»» Government Relations/Legal
St. Tammany
»» Human Resources
St. Landry
»» Information Technology
Acadia
»» Regional
East & West Feliciana
»» Sales & Marketing
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Chair: Mike Pochowski, Director, Government Affairs & Legal Operations, Brookdale
Chair: Suzanne Foley, Senior VP of Human Resources, Integral Senior Living
Chair: Scott Ranson, CIO, Brookdale
Co-Chair: Shamim Wu, Executive VP of Sales, Holiday Retirement
Co-Chair: Michael Levine, VP of Sales & Marketing, Chelsea Senior Living
A shared vision for
seniors housing.
877.670.0070
• www.hcreit.com
EXECUTIVE ROUNDTABLE AGENDAS
Chief Operating Officer Executive Roundtable
Current Topics
»» Census Management
• Decisions to move in a new resident must be carefully weighed against the current
capacity and capabilities of staff, risk factors, etc.
◊ Factors to consider:
Sale Process
Referral Pipeline
Building a sales team, incentives
Tracking the changing acuity levels
»» Identifying and Developing Great Leaders
• Leadership Development
• Staff Retention
• Training and Certification
»» Caring for Residents with High Acuity
• Residents are entering senior living with higher acuity and more dementia. Balancing
resident expectations, quality of care, compliance standards, risk considerations and
census levels creates a continual pressure on making placement or retention decisions
based in acuity.
◊ Factors to consider:
◊ Limiting liability: falls, accidents, elopements
◊ Licensure regulations of staffing patterns
◊ Integration of dementia and non-dementia residents
◊ Metrics: linking them to the bottom line
◊ Increasing physician involvement
◊ Clinical metrics assessment and monitoring
◊ Health Insurance
»» What Key Performance Indicators Are You Tracking To Drive Margin?
»» Senior Living Providers Role in Accountable Care Organizations
»» Market and Regional Trends Affecting the Industry
»» Organized Labor/Unions
Standing Items
A. Housekeeping
• Roundtable Policies
• Review ALFA’s Antitrust Policies
B. Conference Session Planning
Chief Financial Officer Executive Roundtable
Current Topics
»» Community Forecasting
»» Tracking Cash Flow
»» Rising Costs to Compete -Staffing, Food,
»»
»»
»»
»»
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Advertising, Capital Expenditures (CAPEX)
Potential for Over Development
Finding Qualified Employees
Potential Adverse Regulatory Changes
Risk Management
»»
»»
»»
»»
»»
»»
»»
»»
Census Levels
Paid Time Off (PTO)
How to Bonus Windfalls/Promotes
Key Performance Indicators
New Development
Best Practices for Investment Commodities
Bonus Plan
Sales Metrics/Referral Source Metrics
Standing Items
A. Housekeeping
B. Financing
• Current Bank Practices and Trends
• Status of Fanny Mae and Freddy Mac
C. Acquisitions
• Current Market Conditions
• Capitalization Rates (CAP) Rates
D. Insurance
• Workers Compensation
• Health Insurance
• Liability Insurance
E. Occupancy Rates
• Industry Trends
• Incentives and Promotions
• Pricing Pressures
F. Conference Session Planning
Follow Up Items
Financial Benchmarking
Clinical Quality Executive Roundtable
Current Topics
»»
»»
»»
»»
Standing Items
A. Housekeeping
B. State Regulatory Activity
• Rhode Island draft regulations
• Massachusetts draft regulations
• New Hampshire draft regulations
• Other states that will have activity in 2015?
C. Documentation
• What role electronic health records play in creating documentation efficiency? Are
Interventions to Reduce Acute Care Transfers (INTERACT) Initiative
Patient Safety Organizations (PSOs) Use of Psychotropic Medication
New Technology
End of Life Care
there limitations?
• What best practices incorporate routine quality control?
D. Staffing
• Training staff for increasing resident frailty.
• Use of nurses (LPN/RNs) in the community.
E. HIPAA
• What are providers doing to prepare for compliance?
F. Conference Session Planning
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Dining Services Executive Roundtable
Current Topics
»»
»»
»»
»»
»»
Standing Items
A. Housekeeping
B. Food Costs
• How are broad line distributors helping your company?
• Culinary allocation during budgeting process
• Evaluating products for best pricing
• Purchasing programs, GPO’s and vendors
C. Menu
• Menu construction and design, Recipes, Therapeutic Diets
D. Innovations
• Equipment, Sanitation and Food Safety
E. Best Practices
• Employee meal programs, Waste management
• Marketing dining services in collaboration with Sales and Marketing
F. New Dining Concepts and Trends
G. Conference Session Planning
Merger of US Foods and Sysco
Risk in your dining room: CPR vs. DNR vs. 911 – your company policy?
What are expectations of the next ‘wave’ of residents – The Baby Boomers.
Culinary Showcase
New Healthcare reform act.
• How have the new regulations affected the food service work force?
• Are employers cutting back on the number of full time employees?
• Are you having difficulty keeping staff within their employment status?
»» Speakers from Crandall Dietitians – accommodating puree diets and the use of molds.
Government Relations/Legal Executive Roundtable
Current Topics
»» Special presenter: Jim Anderson of Howe, Anderson & Smith PC. Mr. Anderson will lead
»»
»»
»»
»»
»»
Standing Items
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the group in a discussion of the Broadcast Music, INC (BMI) negotiations and will provide
updates.
Update on the One Voice Initiative and new directions at ALFA.
Camera use in assisted living. Why and how are they used? How do regulatory agencies
address camera use?
Assisted living and partnerships with accountable care organizations (ACOs), or other
managed care companies. What are you hearing?
Department of Labor and hour audits and compliance.
Centers for Medicare & Medicaid Services (CMS) Rule defining assisted living as a home
and community-based setting (HCBS). A few of our members have expressed issues with
the rule which was effective last March. What are you hearing and are you facing any
issues with implementation?
A. Housekeeping
B. What’s Happening in the States?
• California enacted a record amount of bills affecting assisted living, how are members
preparing for the changes? How can ALFA be supportive?
• New Hampshire has recently released new proposed rules governing assisted living.
How are providers working through the proposal and what are the next steps?
• What’s keeping folks up at night in Oregon?
• What’s keeping folks up at night in Idaho?
• Rhode Island is going through rules rewrite, specifically adding a licensure category for
Limited Health Services (LHS) providers.
C. Conference Session Planning
Human Resources Executive Roundtable
Current Topics
In Depth Discussions:
»» Merger and Acquisitions: Exploring Employee Culture Issues including Effective
Integration
»» Employer Health Plans: Discussion on employee utilization trends and related topics
Member Issues:
Labor, NLRB and Unionization
Employee Onboarding
On-Line Learning for Employee Training
Dispute Resolution Agreements (Binding Employment Arbitration)
New Minimum Wage Laws
Employee Retention Tactics
»»
»»
»»
»»
»»
»»
Standing Items
A. Housekeeping
Information Technology Executive Roundtable
Current Topics
»»
»»
»»
»»
»»
»»
Standing Items
A. Housekeeping
B. Next Topics
C. Next Meeting
D. Conference Session Planning
HIPAA
Data Security
ACA Implementation
Managing Electronic Health Data
Hospital Partnerships
Data Exchange
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Regional Executive Roundtable
Current Topics
»» Quality of Care
»» Health Care Reform
»» Managed Care Organizations (MCOs)
Standing Items
A. Housekeeping
B. Staffing
• Retention Issues
• Leadership Development for Executive Directors
• Hiring Top Talent
C. State Regulations
• Legislative Activity
• Obstacles Facing Providers
• 2015 Forecast
D. Conference Session Planning
Sales & Marketing Executive Roundtable
Goal Setting
• Sales Staff Training Certificate
• 2015 Roundtable Goals and Objectives
Current Topics
»» Results of the 2014 Sales & Marketing Roundtable Benchmarking Survey
• Sales & Marketing Performance: Occupancy trends, conversion benchmarking
• Third Party Training: Annual investment trends
»» Retaining New Talent – Challenges, Ideas, Success Stories and Best Practices
• Proper Onboarding
• Unique ways to engage a new hire
• Compensation
»» Solve it Challenge: Top 10 Creative Strategies To Recruiting Great People (Roundtable group
project to be published by ALFA)
»» Open Discussion
Breakout Group
Discussions
• Table Talk Option 1: Strategy Exploration- Branding an Industry
• Table Talk Option 2: Marketing to Consumers – Finding the Best ROI
Standing Items
A. Housekeeping
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ALFA EXECUTIVE ROUNDTABLE MEMBERS
Chief Operating Officer Executive Roundtable
JACOB ELI ALMO
VP of Operations
Era Living, LLC
jalmo@eraliving.com
ROGER AUFIERI
Chief Operating Officer
Holiday Retirement
roger.aufieri@holidaytouch.com
ANDREW BADOUD
Director Community Operations
Carlton Senior Living
abadoud@carltonseniorliving.com
(206) 470-8048
(512) 750-7113
(925) 370-6220
KEVIN J. BENNEMA
Chief Operating Officer/Executive VP
Senior Lifestyle Corp.
kbennema@seniorlifestyle.com
ROGER BERNIER
President & Chief Operating Officer
Chelsea Senior Living, LLC
rbernier@chelseaseniorliving.com
JO ELLEN BLEAVINS, BSN, MBA
Senior VP & Chief Operating Officer
BMA Management, Ltd.
joellen.bleavins@bma-mgmt.com
(312) 673-4333
MARY CAMPBELL
VP of Operations
The Arbor Company
mjenkins@arborcompany.com
(404) 926-3628
RAYMOND DIOGUARDI
Chief Operating Officer/CFO
Kaplan Development Group, LLC
rdioguardi@kapdev.com
(516) 496-1505
ALAN FAIRBANKS
Executive VP
Bickford Senior Living
alan.fairbanks@enrichinghappiness.com
(908) 889-4200
(815) 935-1992
TAMI CUMINGS
VP of Operations
Provision Living, LLC
tcumings@provisionliving.com
MARY DEWLING
VP of Operations
Benchmark Senior Living
mdewling@benchmarkquality.com
MICHELLE EGERER
Senior VP of Operations
Silverado
megerer@silveradosenior.com
(949) 240-7200
EDDIE FENOGLIO
Divisional VP
Brookdale
efenoglio@brookdaleliving.com
(913) 782-3200 x201
(615) 221-2250
ROBERT W. GILLETTE
American House Senior Living Communities
rgillette@americanhouse.com
DAVID GREYDANUS
Executive VP/Chief Operating Officer
Brightview Senior Living (The Shelter Group)
dgreydanus@bvsl.net
(248) 203-1800
(410) 962-0595
MICHELLE HAMILTON
Chief of AL Operations
Country Meadows
mhamilton@countrymeadows.com
SARABETH HANSON
Harbor Retirement Associates, LLC
shanson@hraonline.net
(717) 533-2474 x10127
SCOTT HERZIG
Five Star Senior Living
sherzig@5sqc.com
(617) 796-8387
DAN LAMEY
Blue Harbor Senior Living
dalamey@blueharborsl.com
(503) 595-3050
JOEL NELSON
Executive VP/Chief Development Officer
Life Care Services, LLC
nelsonjoel@lcsnet.com
(515) 875-4616
JOE JASMON
The LaSalle Group
jjasmon@lasallegroup.com
(800) 452-7255
(781) 489-7100
BRIAN ENGLE
VP of Operations
bengle@bvsl.com
(410) 246-7576
JEFF FISCHER
Sunrise Senior Living
Jeff.fischer@sunriseseniorliving.com
DAN GUILL
Enlivant
dguill@alcco.com
JUDD HARPER
The Arbor Company
jharper@arborcompany.com
(404) 237-4509
KAYDA JOHNSON
Senior Resource Group, LLC
kjohnson@srg-llc.com
(858) 792-9300
DAVID K. MCHARG
Chief Operations Officer
Greenfield Senior Living
dmcharg@greenfieldseniorliving.com
PETER MUHLBACH
Senior VP/Director of Operations
muhlbachpeter@LCSnet.com
(703) 237-5606
(515) 875-4613
RAY OBORN
New Perspective Senior Living, LLC
roborn@npseniorliving.com
MARIA OLIVA
Chief People Officer
Pathway Senior Living, LLC
moliva@pathwaysl.com
(952) 241-8201
(847) 635-4002
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EARL PARKER
Commonwealth Assisted Living
eparker@commonwealthal.com
ROB ROLLANS
Executive VP of Operations
Belmont Village Senior Living
rrollans@belmontvillage.com
MARY SUE PATCHETT
President, East Divisional
Brookdale
marysue.patchett@brookdaleliving.com
LORIANN PUTZIER
Executive VP/COO
IntegraCare Corp
lputzier@integracare.com
(813) 287-6023
(724) 940-5544
COLLETTE VALENTINE
Integral Senior Living
cvalentine@islllc.com
RICHARD WILLIAMS
VP of Senior Living
HHHunt Senior Living
rhwilliams@hhhunt.com
(919) 362-4995
Chief Financial Officer Executive Roundtable
BRENDA BRANTLEY
Vice President of Finance
The LaSalle Group
bbrantley@lasallegroup.com
JULIE BUTSCH
Vice President Controller
Brookdale
jbutsch@brookdaleliving.com
DAVID CALDWELL
Chief Financial Officer
dcaldwell@carltonseniorliving.com
(214) 239-8400
(414) 918-5512
(925) 370-6220
THOMAS V. CROAL
Silverado
TVCroal@SilveradoSenior.com
TRACEE DEGRANDE
President & Chief Financial Officer
tdegrande@islllc.com
MIKE DURHAM
Senior Vice President of Finance
mdurham@belmontvillage.com
(949) 240-7200
(760) 547-2863
PAUL HOAGLAND
phoagland@5sqc.com
DAVID C. HUBBLE JR.
Vice President
dhubble@hhhunt.com
(617) 796-8387
(540) 552-3515
ABDULLA KAGALWALLA
Signature Senior Living, LLC
akagalwalla@signatureseniorliving.com
STEVE KIDD
Senior Corporate Controller
skidd@provisionliving.com
(972) 768-1105
TIM MCCOY
Era Living, LLC
tmccoy@eraliving.com
(206) 470-8038
VICKY MORRIS
vmorris@commonwealthal.com
DEENA SCHAFFER
Chelsea Senior Living LLC
dschaffer@chelseaseniorliving.com
DAVID J. MITCHELL
Vice President & Chief Financial Officer
david.mitchell@bma-mgmt.com
(815) 935-1992
RYAN NOVACZYK
President & Chief Financial Officer
rnovaczyk@npseniorliving.com
(952) 746-3630
(908) 889-4200
ANN SCHUMACHER
Executive VP & Chief Financial Officer
aschumac@belmontvillage.com
AKHIL SHARMA
Enlivant
asharma@alcco.com
GARY SMITH
Vi Living
gsmith@viliving.com
18
(312) 803-8575
THEODORE JANECZEK
Executive VP & Chief Financial Officer
Country Meadows
tjaneczek@countrymeadows.com
(717) 533-2474
ANDREW LITTON, CPA
Controller
The Arbor Company
alitton@arborcompany.com
(678) 539-8962
GEORGE MORRIS
Senior VP of Finance & Accounting
gmorris@benchmarkquality.com
(781) 489-7100
KEITH PHILIPS
Brandywine Senior Living
kphillips@brandycare.com
SCOTT SHANABERGER
Holiday Retirement
scott.shanaberger@holidaytouch.com
DOUG SPEAR
Senior VP and CFO
Merrill Gardens, LLC
dougs@merrillgardens.com
(206) 676-5300
MICHAEL VICK
mvick@PathwaySL.com
CHRISTOPHER WETTIG
Legend Senior Living, LLC
chris.wettig@legendseniorliving.com
(847) 768-5133
(316) 616-6214
Clinical Quality Executive Roundtable
BRENDA ABBOTT-SHULTZ
VP of Health Care
The LaSalle Group
bashultz@lasallegroup.com
DIANNE CATUSKA
Regional Director
dlcatuska@hhhunt.com
(787) 582-4886
SANDRA FLORES
Director of Clinical Services
Senior Resource Group, LLC
sflores@srg-llc.com
(858) 792-9300
SHARLENE GEPHART
Reg. VP of Resident Care Services - West
sgephart@belmontvillage.com
ELAINE JEFFERS
VP of Health Services
Ejeffers@cslal.com
(908) 889-4200
ERIK BARTKOWIAK
VP of Clinical Services
Senior Living Communities, LLC
ebartkowiak@senior-living-communities.com
JENNIFER BAYARD
Senior VP, Clinical Operations
jbayard@carltonseniorliving.com
(772) 924-8891
(925) 370-6220
ANNE ELLETT
Senior Clinical Specialist
Silverado
anne.ellett@cox.net
KIM ESTES
Senior VP, Clinical Services
Brookdale
kestes@brookdale.com
(949) 240-7200
(615) 564-8657
PATRICIA FORAN
pforan@seniorlifestyle.com
WENDY GARDNER
VP of Quality Services
Merrill Gardens
wendyg@merrillgardens.com
(312) 673-4333
SILVA GERETY
Corporate Director, Health & Wellness
sgerety@bvsl.net
(410) 962-0595
DELINDA KANASKIE, MSN, RN
VP of Education & Senior Living University
Country Meadows
dkanaskie@countrymeadows.com
(717) 533-2474
KAREN LEIMBERER
Director of Life Enrichment
KLeimberer@PathwaySL.com
(847) 768-5165
LINDA MATHER
VP of Resident Care
Lmather@islllc.com
(928) 216-0426
JILL ROGERS
VP of Resident Care
Vi Living
jrogers@viliving.com
KEVIN SUITE
Director of Operations - Care Services
Kisco Senior Living
Kevin.Suite@kiscosl.com
(919) 841-4747
LISA VICTORY
VP of Health Services
lisa.victory@legendseniorliving.com
(316) 616-6234
DEBRA STINE
Chief Nursing Officer
dstine@brandycare.com
(609) 304-0216
JAMIE TUCK
Regional VP Resident Care Services - East
jtuck@belmontvillage.com
(617) 796-7644
ALLISON GUTHERTZ
VP of Quality Resident Services
aguthertz@benchmarkquality.com
(516) 371-0662
KRISTIE KRONK
Senior VP of Resident Services
Elmcroft Senior Living
kkronk@elmcroftseniorliving.com
(502) 753-6000
FRANCINE O’NEILL
Senior VP of Resident Care
The Arbor Company
foneill@arborcompany.com
(404) 237-4026
JUDY SWARTZELL
Senior VP of Resident Services
Bickford Senior Living
Judy.Swartzell@eby.com
(913) 782-3200
MARSHA VAN HOOK
Regional Director of Resident Care
The Arbor Company
mvanhook@arborcompany.com
ELIZABETH WHEATLEY
ewheatley@5sqc.com
(617) 796-7644
19
Dining Services Executive Roundtable
JOHN ACEDILLO
Regional Director of Culinary Services
Singh Senior Living - Waltonwood Communities
john.acedillo@singhmail.com
NICK GIAMPIETRO
Senior Director of Culinary Services
Silverado
ngiampietro@silveradosenior.com
KEVIN BLAKE
Director of Dining Services
Country Meadows
kblake@countrymeadows.com
(717) 533-2474
(949) 240-7200
JEFF GRAVES
Senior VP of Food Service Operations
jgraves@belmontvillage.com
JOSKA HAJDU
Senior VP of Dining Services
Brookdale
joskah@brookdaleliving.com
GUY HEMOND
VP of Dining Services
ghemond@benchmarkquality.com
(414) 918-5000
(781) 489-7100
BOBBY JEFFREY
Company Events Chef
The LaSalle Group
bjeffrey@lasallegroup.com
STEPHEN THOMAS KENNERY
Senior VP of Professional Services
skennery@carltonseniorliving.com
(214) 845-4418
SCOTT FLEWELLING
Director of Dining Services
sflewelling@npseniorliving.com
(925) 370-6220
TOM GREEN
Director of Dining
tgreen@sheltergrp.com
BRET JEFFERSON
Dining Services Executive
bjefferson@brandycare.com
(856) 813-2000
MARJAN KODRIC
Senior Director of Dining Services
Brookdale
Mkodric@brookdaleliving.com
(414) 918-5000
ERIC LINDHOLM
Regional Director of Dining Services
elindholm@5sqc.com
NICK OLLA
Senior Director of Culinary Services
nicko@merrillgardens.com
MERRY SCHELLHASE
VP of Dining and Hospitality
mschellhase@hraonline.net
FRANCES SHOWA
VP of Dining Services
fshowa@senior-living-communities.com
JOE L. VAN HOOSER
Food Service Director
Holiday Retirement
joe.vanhooser@holidaytouch.com
JOHN VOGELMEIER
Assistant VP of Food and Beverage
Vi Living
Jvogelmeier@viliving.com
(704) 815-7363
(503) 586-7121
Government Relations Executive Roundtable
KRISTEN BOLLING
VP of Asset Management
Kbolling@greenfieldseniorliving.com
CHRISTOPHER BOUCHARD
Chief Legal Officer
Holiday Retirement
christopher.bouchard@holidaytouch.com
(540) 287-1675
LISA COONEY
Associate General Counsel
lcooney@5sqc.com
JEROME E. FINIS
Principal & CEO
jfinis@pathwaysl.com
(847) 768-5104
20
ROD BURKETT
President & CEO
rod.burkett@bma-mgmt.com
(815) 935-1992
BRIAN E. DANAHER
Deputy General Counsel
bdanaher@benchmarkquality.com
(781) 489-7106
STEVEN HEANEY
VP of Operations and Real Estate
sheaney@brandycare.com
(856) 813-2000
STEPHANIE FIELDS
SVP & General Counsel
Vi Living
sfields@hyattclassic.com
(312) 803-8800
MARK HESTON
Senior VP of Human Resources
Life Care Services
hestonmark@lcsnet.com
STEPHEN J. LEVY
Executive VP and General Counsel
slevy@seniorlifestyle.com
BETH LORI
Compliance Director
loribeth@LCSnet.com
MARY NESTER
Chief Compliance Officer
Holiday Retirement
mary.nester@holidaytouch.com
(312) 673-4387
(515) 875-4671
(971) 245-8045
KATHERINE POTTER
VP & General Counsel
kpotter@5sqc.com
FRANK RUSSO
VP of Risk Management
Silverado
frusso@silveradosenior.com
MICHAEL POCHOWSKI
Manager, Gov. Relations & Legal Operations
Brookdale
mpochowski@brookdaleliving.com
(414) 918-5446
MIHIR SHAH
Seniors Housing Origination Analyst
Health Care REIT, Inc.
mshah@hcreit.com
(949) 706-8453
ANDREA TEICHMAN
Senior VP & General Counsel
ateichman@benchmarkquality.com
(781) 489-7100
(617) 796-8227
(949) 240-7200
DAVID STARR
VP and General Counsel
The LaSalle Group
dstarr@lasallegroup.com
PETE TARSNEY
General Counsel
Enlivant
ptarsney@alcco.com
TONY VENZA
VP of Licensure & Compliance
tvenza@belmontvillage.com
CHAD C. WHITE
Associate General Counsel
Brookdale
cwhite@brookdaleliving.com
(713) 463-1700
(615) 564-8232
Human Resources Executive Roundtable
MATT BROMAN
Human Resources Director
Era Living
mbromen@eraliving.com
OSCAR CARDONA
Chief Human Resource Officer
Holiday Retirement
oscar.cardona@holidaytouch.com
JULIE CLARK
VP of Human Resources
Julie.clark@sunriseseniorliving.com
206-470-8055
STEVEN C. COCHRAN, SPHR
Director of Human Resources
sccochran@hhhunt.com
(540) 552-3515
MICHELE FEARS
Human Resources Director
Provision Living LLC
mfears@provisionliving.com
3142383818
PAMELA HERNANDEZ
phernandez@brandycare.com
TOMMY COMER
tcomer@commonwealthal.com
CATHERINE CONNER
Legend Senior Living LLC
catherine.conner@legendseniorliving.com
316-616-6236
SUZANNE FOLEY
Senior VP HR
sfoley@islllc.com
760-547-2863
ANDREA GRIESMAR
agriesmar@sheltergrp.com
(410) 962-0595
MARK HESTON
Senior VP/Director of Human Resources
Life Care Services LLC
hestonmark@lcsnet.com
(515) 875-4564
MOREI LINGLE
VP of Administration
Merrill Gardens LLC
moreil@merrillgardens.com
GLENN MAUL
Executive VP, Chief People Officer
Brookdale
gmaul@brookdaleliving.com
(206) 676-5302
(414) 918-5774
KATHY MERKEL
Kmerkel@cslal.com
BOB MORAN
bmoran@benchmarkquality.com
(781) 234-4250
MARYANN HUGHES
Stellar Senior Living
mhughes@stellarliving.com
603-878-4023
JANET MERCIER
jmercier@5sqc.com
617-796-8141
MARK NEASE, M.S., SPHR
VP of Associate Relations
Silverado
mnease@silveradosenior.com
(949) 240-7200
21
TRACY S. NEWCOMER
Country Meadows
Tnewcomer@countrymeadows.com
ALLEN NICKERSON
Senior VP, Organizational Development
anickerson@carltonseniorliving.com
DOLORES ORDAS
Senior Resource Group LLC
dordas@srg-llc.com
(717)533-2474 x 10109
(925) 370-6220
(858) 792-9300 x1727
MARY WELSH OWEN
VP of Organizational Effectiveness
Brookdale
mwowen@brookdaleliving.com
DON RATH
Senior VP - Human Resources
Senior Lifestyle Corp
drath@seniorlifestyle.com
TIM REILLY
treilly@benchmarkquality.com
(414) 918-5000
YVONNE RICKERT
VP/Director of HR/Operations Mangement
Life Care Services LLC
rickertyvonne@LCSnet.com
860-575-3489
LIBERTY STANSBERRY
Senior VP Human Resources
Brookdale
liberty.stansberry@brookdale.com
2063014526
DAWN S. USHER
SVP/Chief Administrative Officer
Silverado
dusher@silveradosenior.com
(949) 240-7200
LISA ROGERS
Pathway Senior Living LLC
lrogers@pathwaysl.com
(781) 489-7100
847-768-5145
PETER SMITH
CHRO
Enlivant
psmith@alcco.com
SHERRIE TARPLEY
Vice President of Human Resources
The LaSalle Group
starpley@lasallegroup.com
JANICE TEUSCHER
VP Human Resources
Brookdale
jteuscher@brookdaleliving.com
(214) 845-4562
JUDY WHITCOMB
Senior VP of Human Resources, Learning &
Organizational Development
Vi Living
jwhitcomb@viliving.com
414 918 5786
LESLIE WHITE
EVP & Gen. Counsel
lwhite@belmontvillage.com
Information Technology Executive Roundtable
RICK BARKER
Vice President of IT
Silverado
rbarker@silveradocare.com
TIM BATES
Director of IT
Enlivant
tbates@enlivant.com
(949) 240-7200
MATTHEW BUCHANAN
matt.buchanan@legendseniorliving.com
(316) 616-6215
MOULAY ELALAMY
melalamy@benchmarkquality.com
SUSAN LORING
Operations Project Manager
IntegraCare Corp
sloring@integracare.com
(724) 940-5544
DAVID PASSAMONTE
IT Manager
dpassamonte@cslal.com
(908) 889-4200
22
CHRIS BECKER
Director of IT
cbecker@sheltergrp.com
(410) 246-7487
BRIAN CLEVELAND
Assistant Vice President of IT
Vi Living
bcleveland@viliving.com
DAVID ELLERBE
Senior Vice President of IT
dellerbe@belmontvillage.com
MARK MARSHALL
Director of Programming and Information Dev.
mmarshall@brandycare.com
(856) 813-2000
CHET PHILLIPS
Chief Information Officer
Enlivant
cphillips@alcco.com
SHEILA DONAHOE
Holiday Retirement
sheila.donahoe@holidaytouch.com
MARC GABER
Vice President/Chief Information Officer
(515) 875-4576
ROBB MONTEJANO
Director of IT
Era Living, LLC
rm@eraliving.com
(206) 604-7860
SCOTT RANSON
Brookdale
sranson@brookdaleliving.com
(414) 918-5602
ANIELLO SALIERNO
ASalierno@Maxwell-Group.com
ERIC SILVERMAN
Director of IT
Signature Senior Living, LLC
esilverman@signatureseniorliving.com
GREG SWOPE
Senior Director, IT
gswope@reitmr.com
(704) 246-1606
(214) 306-7678
(617) 231-3161
CRAIG WHEELER
Craigw@merrillgardens.com
DOUG WILLIAMS
Vice President Innovation & IT
The LaSalle Group
dwilliams@lasallegroup.com
Regional Executive Roundtable
KELLEE ARMSWORTHY AGEE
Regional VP of Operations, SE Division
Brookdale
karmsworthy@brookdaleliving.com
MARY BEHRINGER
Director
Autumn Leaves of Vernon Hills
mbehringer@autumnleavesliving.com
(919) 824-0760
(847) 996-1000
JENNIFER FERGUSON
Regional Director of Operations
The Arbor Company
jferguson@arborcompany.com
JEFF FLOYD
Senior VP - Midwest Division
Enlivant
jfloyd@alcco.com
(678) 471-2998
EDIE GERELLI
VP of Operations
egerelli@cslal.com
(908) 889-4200
DIAHN HARRISON
Regional VP of Operations- East
dharrison@belmontvillage.com
KEVIN HUNTER
VP of Operations
khunter@greenfieldseniorliving.com
(917) 494-6121
CHRIS MAHEN
Managing Director, South
Holiday Retirement
chris.mahen@holidaytouch.com
(214) 592-6355
DIANA PONTERIO
VP of Operations
Country Meadows
dponterio@countrymeadows.com
TIFFANY GLATZ
Senior VP - Central Division
Enlivant
tglatz@alcco.com
RICHARD J. HEANEY
rheaney@bvsl.net
(732) 606-5983
KRISHNAN KALYANASUNDARAM
Operations Specialist
The Arbor Company
kk@arborcompany.com
(770) 925-9170
MAUREEN MCNAMARA
Executive Director
mmcnamara@bvsl.net
TIM COOK
Senior VP - East Division
Enlivant
tcook@alcco.com
GREG FOX
Regional Director
glfox@hhhunt.com
KATHY GREENE
Regional VP of Operations
Silverado
kgreene@silveradosenior.com
(949) 240-7200
JANE HIRSCH
Regional VP of Operations - West
jhirsch@belmontvillage.com
KIM LEWIS
VP of Operations
klewis@hraonline.net
BOB MORAN
bmoran@benchmarkquality.com
(781) 234-4250
(401) 789-8777
DEBRA PRANGE
Senior VP - West Division
Enlivant
dprange@alcco.com
JENNIFER RIEDMAN
Executive Director
Brandywine Senior Living (Huntington Terrace)
jriedman@brandycare.com
(631) 531-0000
(717) 574-7789
STEVEN TYSHKA
Director of Operations
styshka@singhmail.com
(248) 865-1600
23
Sales & Marketing Executive Roundtable
BETH ABBOTT
VP of Marketing
Silverado
babbott@silveradosenior.com
THOMAS W. BAKER
Senior VP of Sales & Marketing
Country Meadows
tbaker@countrymeadows.com
DORA BARBER
VP of Sales & Marketing
dbarber@hraonline.net
(949) 240-7200
(717) 533-2474 x1027
(772) 492-5002
JONATHAN BARBIERI
VP of Marketing
jbarbieri@greenfieldseniorliving.com
NICOLE BARTECKI
nbartecki@pathwaysl.com
KATHY BUCHOLTZ
Hearth Management, LLC
kbucholtz@thehearthllc.net
(703) 346-9110
(847) 768-5143
(607) 724-5456
LIZ BUSH
Senior VP/Director of Senior Housing
bushliz@lcsnet.com
KRISTIN CHERRY
Director of Marketing & Sales
cherrykristin@LCSnet.com
JASON CHILDERS
jasonc@merrillgardens.com
(317) 881-5145
(515) 288-5805
JEFF DEBEVEC
Senior VP Communications
jdebevec@belmontvillage.com
DAVID DODSON
ddodson@commonwealthal.com
(713) 463-1700
(434) 220-1055
KAREN E. FOLEY
kfoley@benchmarkquality.com
LILLY GOLD
Director of Marketing
Era Living, LLC
LGold@eraliving.com
(508) 746-9733
(212) 489-0935
JOHN GREAVES
JGreaves@provisionliving.com
MARY ELLEN GREENFIELD
Corporate Director of Business Development
mgreenfield@5sqc.com
(314) 238-3812
(617) 796-8387
STEPHEN THOMAS KENNERY
Senior VP of Professional Services
skennery@carltonseniorliving.com
MICHAEL LEVINE
VP of Sales
mlevine@cslal.com
(925) 370-6220
(908) 821-7740
(316) 616-6223
SUSAN L. LUBER
VP Sales & Marketing
Allegro Senior Living, LLC
sluber@allegroliving.com
TERI MARINKO
tmarinko@benchmarkquality.com
PHYLLIS MESERVEY
Regional Director
psmeservey@hhhunt.com
(314) 512-8511
(770) 650-6708
(540) 552-3515
CARLENE MOTTO MOTTO
Eexecutive VP of Sales
cmotto@belmontvillage.com
KELLY MYERS
Senior VP of Sales
Kelly.myers@sunriseseniorliving.com
PAUL NICHOLAS
pnicholas@npseniorliving.com
(630) 248-4399
(440) 926-3124
(952) 241-8224
DEBORAH OSTERHAUDT
Assistant VP of Marketing
The Arbor Company
dosterhaudt@arborcompany.com
MEG OSTROM
Enlivant
mostrom@alcco.com
MELISSA OWENS
Corporate Marketing Director
mowens@elmcroftseniorliving.com
(404) 237-4026
(888) 252-5001
(502) 753-6089
SAMANTHA PAL
Director of Sales
American House Senior Living Communities
spal@americanhouse.com
SHIRLEY PAULK
VP Marketing
The Arbor Company
spaulk@arborcompany.com
ROB POYAS
rpoyas@5sqc.com
(248) 203-1800
(770) 614-6558
(617) 796-8266
24
KRISTIN DUPONT
The LaSalle Group
Kdupont@lasallegroup.com
(214) 845-4428
JAMISON J. GOSSELIN
VP of Marketing
Holiday Retirement
jamison.gosselin@holidaytouch.com
(503) 370-7070
ADAM J. KAPLAN
akaplan@seniorlifestyle.com
(312) 673-4404
MARLA LOPEMAN
Senior VP Sales & Marketing
Marla.Lopeman@legendseniorliving.com
JIM PUSATERI
Senior VP of Sales
Brookdale
james.pusateri@brookdaleliving.com
JANELLE D. RANDALL
Marketing & Brand Manager
Randall Residence, LLC
jdr@randallresidence.com
DAN REXFORD
drexford@sheltergrp.com
(615) 564-8374
(269) 624-4841
(410) 962-0595
LINDA ROSE
Director of Sales & Marketing
linda.rose@singhmail.com
TOM SENGER
tsenger@senior-living-communities.com
DEBBIE SHANE
Corporate Director of Marketing & PR
shaned@brandycare.com
(248) 360-9815
(704) 815-7346
(856) 813-2000
JULIE SIMPKINS
Senior VP of Marketing, Sales & Engagement
julie.simpkins@bma-mgmt.com
JEFFERY SMITH
Regional Director of Marketing
JSmith@ISLLLC.com
SHAMIM WU
Executive VP of Sales
Holiday Retirement
shamim.wu@holidaytouch.com
(815) 935-1992
(562) 708-5867
(503) 370-7070
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ALFA PRESIDENT’S COUNCIL MEMBERS
A PLACE FOR MOM
SEAN KELL
President & Chief Executive Officer
seank@aplaceformom.com
206-802-1400
CARING.COM
ANDY COHEN
Chief Executive Officer
andy@caring.com
650-312-7102
FOX REHABILITATION
TIM FOX
Chief Executive Officer & Founder
tim.fox@foxrehab.org
(877) 407-3422
DAN WILLIS
Senior Vice President, Partner Services
danw@aplaceformom.com
206-926-2534
KATIE ROPER
VP of Sales
katie@caring.com
(650) 207-9192
ROBYN KURILKO
Chief Clinical Operating Officer
robyn.kurilko@foxrehab.org
(877) 407-3422
ABM ON SITE INDUSTRIES
ROBERT CLARK
Senior Vice President, Sales and Marketing
bob.clarke@abm.com
(770) 953-5082
CORNELL COMMUNICATIONS, INC.
JJ JOHNSON
JJ@cornell.com
414-351-4660
G5
AMY FOSTER TRENZ
VP Professional & Creative Services
amy.trenz@getg5.com
541-639-8593
MICHELE FORMAN
Strategic Account Manager
michele.forman@abm.com
484-684-4496
BARBARA JOHNSON
Market Development
Barbara@cornell.com
414-351-4660
DAN HOBIN
dan.hobin@getg5.com
541-317-3905
ADVANCE CATASTROPHE TECHNOLOGIES
JEFF CHESTER
Vice President
jchester@actcat.com
316-761-4764
DIRECT SUPPLY INC.
GEOFF EBNER
VP National Accounts –Senior Living
geoff.ebner@directsupply.com
414-614-7448
GENESIS REHABILITATION SERVICES
DAN HIRSCHFELD
President
dan.hirschfeld@genesishcc.com
(610) 925-4025
JOE ROTHWELL
President
jrothwell@actcat.com
(316) 761-4763
BRAD KLITSCH
Senior VP of Market Development
bklitsch@directs.com
414-760-5610
LOU ANN SOIKA
Senior Vice President Customer Relations &
Strategic Development
louann.soika@genesishcc.com
(610) 925-4088
ALMOST FAMILY
LORI PIKE
loripike@almostfamily.com
(502) 891-1012
ECOLAB INC.
BARBARA KANE
AVP Global Industry Relations
Barbara.kane@ecolab.com
312-560-4761
DANIEL SCHWARTZ
COO
danielschwartz@almostfamily.com
502-891-1000
CARE AND COMPLIANCE GROUP
ED GARZA
President
egarza@careandcompliance.com
(800) 321-1727
MICKEY GRAY
mgray@careandcompliance.com
951-934-7261
JACK QUINN
VP Global Industry Relations
Jack.quinn@ecolab.com
240-629-9429
ELDERMARK SOFTWARE
GREG BERTAGNOLI
SVP Sales and Marketing
greg@eldermark.com
952-931-9660
CRAIG PATNODE
craig@eldermark.com
(952) 931-9660
CARE PATROL FRANCHISE SYSTEMS, LLC
CHUCK BONGIOVANNI
chuckb@carepatrol.com
480-626-2450
ESCO TECHNOLOGIES
LORIE ORTH
Marketing Manager
lorie.orth@esco-tech.net
JACK OWEN
Executive Vice President
jack@carepatrol.com
480-626-2450
JERRY GROVE
President & CEO
jerry.grove@esco-tech.net
513-823-2081
26
HANSON BRIDGETT
JOEL GOLDMAN
Partner
jgoldman@hansonbridgett.com
415-995-5028
JENNIFER BERLAND
Partner
jberland@hansonbridgett.com
415-995-5837
HCP
LAURALEE MARTIN
President & Chief Executive Officer
lmartin@hcpi.com
949-407-0342
HD SUPPLY FACILITIES MAINTENANCE
CYNDE BEEDLE
Industry Development Manager, Healthcare
cynde.beedle@hdsupply.com
(858) 831-2171
MIKE HENDEL
Director, Healthcare Field Sales
michael.hendel@hdsupply.com
(858) 831-2357
HEALTH CARE REIT
CRISPEN CAREY
VP - Investments
ccarey@hcreit.com
419-247-2743
THE LASALLE GROUP
KRISTEN DUPONT
kdupont@lasallegroup.com
214-845-4500
MOSELEY ARCHITECTS
STEVE RUIZ
Vice President
sruiz@moseleyarchitects.com
703-249-7660
LG CNS
ROBERT BAKER
President
rbaker@collain.com
888.206.4494 Ext 201
NATIONAL HEALTH INVESTORS (NHI)
MANDI HOGAN
National Director, Origination & Marketing
mhogan@nhireit.com
615-890-9100 ext. 115
BOBBY CHOI
Chief Strategy Officer
rchoi@collain.com
888.206.4494 Ext 202
JUSTIN HUTCHENS
President/CEO
JHutchens@nhireit.com
(615) 890-9100
HOLSAG CANADA
BJORN ALFREDSSON
Chief Executive Officer & President
bjorn@holsag.com
705-878-1970
LTC PROPERTIES, INC.
MARK HEMINGWAY
VP - Marketing
mark.hemingway@LTCreit.com
805.981.8655
NATIONAL RESEARCH CORPORATION
STEPHANIE KOLBO
National Accounts Manager
skolbo@nationalresearch.com
800-601-3884
WAYNE COCKBURN
Sales
wayne@holsag.com
705-878-1970
CLINT MALIN
EVP, Chief Investment Officer
clint.malin@LTCreit.com
805.981.8639
JASON STEVENS
Senior Vice President
jstevens@nationalresearch.com
800-601-3884
HPSI PURCHASING SERVICES
RICHARD MACFARLANE
VP National Accounts West
dickm@hpsionline.com
916-715-5765
MATRIXCARE
JOHN DAMGAARD
President and CEO
john.damgaard@matrixcare.com
OMNICARE INC
JODI DREYER
Marketing Coordinator
jodi.dreyer@omnicare.com
(859) 392-7334
CHRIS SIMON
VP - Seniors Housing Performance
csimon@hcreit.com
419-247-2797
HEFFERNAN INSURANCE BROKERS
M. BRANT WATSON
Senior Vice President
brantw@heffins.com
(925) 934-8500
MARYCLARE SOLIMAN
VP National Accounts East
maryclares@hpsionline.com
540-589-2772
INTEL-GE CARE INNOVATIONS
ROBERT MCGUFFIN
National Account Manager
robert.mcguffin@careinnovations.com
720-369-4550
MELISSA FELTON
Strategic Accounts Manager
melissa.felton@careinnovations.com
(917) 232-4775
KWALU
MATT CHUTJIAN
Vice President Sales
mchutjian@kwalu.com
678-690-5631
MICHAEL ZUSMAN
mzusman@kwalu.com
678-690-5602
DENNIS JAKUBOWICZ
Senior Vice President, Sales
dennis.jakubowicz@matrixcare.com
(612) 760-0796
MCKESSON MED-SURG
BILLY RAY CLEMONS
ASM
billyray.clemons@mckesson.com
205-914-9357
MIKE KENNEDY
Corp Account Manager, EC
mike.kennedy@mckesson.com
601-918-1207
MODEL55
SUSAN DURFEE
VP Sales & Design
susan@model55.com
508-405-2765
DANIELLE LAVALLEE
Account Executive
danielle@model55.com
508-405-0355 ext. 214
MOSELEY ARCHITECTS
DORA W. KAY
Vice President
dkay@moseleyarchitects.com
ONSHIFT
MARTI BOWMAN
Vice President of Marketing
mbowman@onshift.com
216-333-1353
MARK WOODKA
mwoodka@onshift.com
216-333-1353
PALATIUMCARE LLC
STEVE REDEKER
President
sredeker@palatiumcare.com
888-725-2848
KEN RUMP
National Sales Manager
krump@palatiumcare.com
888-725-2848
PHILIPS
DAWN MCCAFFERTY
Marketing Communications Manager
dawn.mccafferty@philips.com
508-988-3038
27
POINTCLICKCARE
TRAVIS PALMQUIST
VP, National Accounts Senior Living
Travis.p@pointclickcare.com
(952) 240-2721
SENIORHOUSINGNET
BRAD FUQUA
Vice President
brad.fuqua@seniorhousingnet.com
(480) 315-6301
VCPI
MELISSA O’KELLY
Regional Sales Manager
mokelly@vcpi.com
(303) 512-3636
BOBBI JO PRICE
Director of Sales, Senior Living
bobbijo.price@pointclickcare.com
(510) 289-8944
EMILIE WILLIAMSON
emilie.williamson@seniorhousingnet.com
(404) 406-2505
CARLEY PHILLIPS
cphillips@vcpi.com
(414) 865-2001
REALPAGE SENIOR LIVING
GREG DEMSKI
Vice President
greg.demski@realpage.com
(972) 333-8011
SODEXO SENIOR LIVING
ANTHONY D’ANTONIO
Sr. Director, Business Development
anthony.dantonio@sodexo.com
(224) 415-2925
VENTAS
BRIAN FRY
Director, Asset Management
bfry@ventasreit.com
(312) 660-3811
DOUG FULLAWAY
VP Senior Living Business Development
Doug.Fullaway@RealPage.com
(503) 329-6687
RAY TORRES
VP of Business Development - Senior Living
ray.torres@sodexo.com
(516) 313-0272
PHILIP KAYDEN
Senior Investment Officer
pkayden@ventasreit.com
(312) 660-3811
RED CAPITAL GROUP
BENJAMIN FRANK
Director
Bmfrank@redcapitalgroup.com
(714) 326-7128
SOUTHWOOD CORP.
ERNEST DWIGHT
President
ernestdwight@southwoodcorp.com
(704) 588-5000
WILLIS
JOHN ATKINSON
Managing Partner
john.atkinson@willis.com
(312) 288-7280
ELAINE FERGUSON
Senior Account Executive
elaineferguson@southwoodcorp.com
(704) 588-5000 ext. 111
MICHAEL POKORA
Managing Director
michael.pokora@willis.com
(312) 288-7409
STANLEY HEALTHCARE
GENE BORYS
Sales Director
Gene.borys@sbdinc.com
(781) 216-9137
YARDI SYSTEMS INC.
ERIC KOLBER
Vice President, Senior Housing
Eric.Kolber@yardi.com
(800) 866-1144
BRIAN STEGE
Strategic Accounts Director
Brian.stege@sbdinc.com
(402) 304-3974
PAUL STASSFORTH
Regional Sales Executive, Sales
paul.stassforth@yardi.com
(800) 866-1144
JIMMY MARTIN
Tradeshow Manager
jmartin@reliaslearning.com
(919) 655-1827
SURFACE LOGIC LLC
ANDY BAXTER
andy@surfacelogic.com
(240) 581-9900
ZENITH CAPITAL
DAVID BOVEE
Managing Principal
dbovee@zenithcap.net
(206) 400-7607
ROC SENIORS HOUSING FUND
RICK STEINBERGER
r.steinberger@bridge-igp.com
(407) 999-2400
ARMAND MASTANTUONO
Relationship Manager
armandmastantuono@surfacelogic.com
(240) 581-9900
REHABCARE
RON KILGORE
Sr. Director of Business Development
Ron.Kilgore@Rehabcare.com
(314) 378-1159
JEFF PICKERING
VP of Business Development
Jeff.Pickering@Rehabcare.com
(214) 202-7557
RELIAS LEARNING
GREG IVES
Director of Strategic Partnerships
gives@reliaslearning.com
SENIORHOMES.COM
JAY GOLDSTEIN
jay@seniorhomes.com
(206) 452-0620
CHRIS RODDE
Chris@seniorhomes.com
(206) 452-0625
28
SYSCO CORPORATION
KAREN HORSLEY
Senior Director, Nutrition Services
horsley.karen@corp.sysco.com
(281) 584-2533
NICK KRUTHAUPT
Vice President, Healthcare and Contract Sales
Kruthaupt.Nick@corp.sysco.com
(281) 584-4160
ALFA AWARDS
Call for NomiNatioNs
www.alfa.org/awards
ALFA’s signature awards program is now open for submissions. The Best of
the Best Awards, Hero Awards, and Community Leadership Award highlight
companies, staff, programs, and services extraordinary in their fields.
Together, we honor ALFA members who raise the bar of excellence in senior living.
2015
ALFA
best of the best
2015
EXCELLENCE IN SENIOR LIVING
Best of the Best Awards
Hero Awards
Recognize innovative products,
services, and programs advancing
excellence in senior living,
including independent living,
assisted living, and memory care.
Share your insights, the challenges
you face, and the solutions you’ve
created to dissolve them.
Recognize superior,
dedicated professionals who
serve senior living residents.
Winners champion choice,
dignity, independence, and
quality of life by embracing
the resident-centered
philosophy of senior living.
Community Leadership
Award
Recognizes outstanding
executive leadership in
senior living by honoring one
executive director who serves
as an industry role model.
Open for Nominations through December 31.
Award winners will be recognized at the 2015 ALFA Annual Conference & Expo in
Tampa, Florida, May 4-7 and in Senior Living Executive magazine.
ALFA BOARD OF DIRECTORS
Chairman
BRENDA J. BACON
President & CEO
Vice Chairman
LOREN SHOOK
President & CEO
Silverado
Vice Chairman
TIM BUCHANAN
President & CEO
Legend Senior Living
Secretary
CHUCK HERMAN
President, Senior Housing and Post-Acute
HealthCare REIT
Treasurer
BRUCE MACKEY
President & CEO
Public Policy Committee Chairman
STEPHANIE HANDELSON
President & COO
Immediate Past Chairman
MARK OHLENDORF
President & CFO
Brookdale
Chairman, ALFA President’s Council
BRAD KLITSCH ex officio
SVP of Market Development
Direct Supply
State Affiliate Representative
SALLY MICHAEL ex officio
President & CEO
California Assisted Living Association
JON A. DELUCA
President & CEO
EVRETT W. BENTON
CEO & Co-Founder
Stellar Senior Living
GRANGER COBB ex officio
President & CEO
Emeritus Senior Living
KAI HSIAO
President & CEO
Holiday Retirement
SUE FARROW
Founder & Owner
TANA GALL
President
Merrill Gardens
ED KENNY
President & CEO
LCS
CHRIS HYATT
EVP - Operations Support
Brookdale
DAN HIRSCHFELD
President
Genesis Rehabilitation Services
BLAIR MINTON
President & Founder
RPM Management
PAT MULLOY
Chairman & CEO
TODD NOVACZYK
President & CEO
New Perspective Senior Living
RANDY RICHARDSON
President
Vi
TIFFANY TOMASSO
Founding Partner
Kensington Senior Living
PATRICIA WILL
Co-Founder & President
Belmont Village
JACLYN ALLMON
VP of Marketing & Communications
(703) 562-1192
jallmon@alfa.org
MARIBETH BERSANI
Interim CEO & SVP of Public Policy
(703) 562-1180
mbersani@alfa.org
SHARON COHEN
Associate Director, Communications
(703) 562-1186
scohen@alfa.org
ILDIKO GYORY
Office Manager
(703) 562-1182
igyory@alfa.org
KARI HORESKY
Membership Manager
(703) 562-1179
khoresky@alfa.org
MIKE LANPHIER
Senior Program Coordinator
(703) 562-1189
mlanphier@alfa.org
GINA MAMONE
(703) 562-1177
gmamone@alfa.org
KAYLA MCALINDIN
Program Coordinator
(703) 562-1188
kmcalindin@alfa.org
NATHAN NICKENS
Senior Director of Professional Affairs
(703) 562-1181
nnickens@alfa.org
ROBERT OLIVERI
Marketing & Communications Coordinator
(703) 562-1187
roliveri@alfa.org
PAUL WILLIAMS
Senior Director of Government Relations
(703) 562-1183
pwilliams@alfa.org
JUSTIN WORRELL
Director of Advocacy
(703) 562-1178
jworrell@alfa.org
CHRIS WINKLE
President & CEO
ALFA STAFF
30
save the date
May 4-7, 2015
Call for ProPosals will Close on friday, november 21.
Please visit www.alfa.org/callforspeakers to submit your
sPeaker and session reCommendations.
32
SENIOR LIVING EXECUTIVE | JULY/AUGUST 2014 | WWW.ALFA.ORG
31
LOEWS NEW ORLEANS HOTEL MAP
9th Floor
32
10th Floor
33
the EXPERTS in NURSE CALL
INTRODUCE
a touch pad
communication system
With the
inform app and
touch screen
handsets you can:
- Upgrade your
current call system
A call
from whom
and when?
Who took
the call?
Where is the
resident
calling from?
- Measure Staff
Performance
- Increase Resident and
Family satisfaction
- Generate new revenue
via internet & VoiP
telephone service
Tabulates
the reason for
the call.
More Information
800-558-8957
alfa@cornell.com

2014 alfa senior living executive forum

Transcription

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