E-News Bulletin June 18, 2010 - NANA Development Corporation

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E-News Bulletin JUNE 2010
Vol. 4, No 6 | June 18, 2010
Leadership Perspective: Recognizing
Excellence
By Dave Márquez
Chief Operating Officer,
NANA Development Corporation
IN THIS ISSUE
Leadership Perspective: A
Company is Only as Good as
its People
Commending Excellence in the
Workplace
Akima Employees Support
Children of Fallen Soldiers
Qivliq Welcomes Summer Hires
with Open Arms
NDC Helps Junior Achievement
in the NANA Region
Sen. Murkowski Visits NANA
Construction Facilities
Truestoneʼs John Sankovich
Provides Tax [filing] Relief for
the Needy
A company is only as good as the people that work there. The description fits
NANA as comfortably as an old pair of shoes. When I walk into any of our buildings
in Alaska, or down south, when I open my email, read a story about a new
contract, or see a worker taking pride in their job, it reminds me of the great things
we do every day.
Download a printable PDF
It is important to me, the NANA Development Corporation management team and
to our NANA Development Corporation Board of Directors that there is a way to
recognize the work we do for our owners – our shareholders. It is with this in mind
that we have begun the NANA Development Corporation Excellence Awards
Program. It is a new way to tell our story and celebrate our successes.
Have a Story?
Plaques are being presented to the winners by NANA Development Corporation
Board members, the NANA Development Corporation president or the NANA
Development chief operating officer.
You can read more about this yearʼs winners and what they did to earn their
awards in this newsletter.
Seeing these stories and celebrating the successes never gets old.
Team One NANA Hits Hard
Did You Receive Your TAIKUU?
Email Charles Fedullo
NANA Public Relations Director
charles.fedullo@nana.com
Commending Excellence in the
Workplace
Awards are often about one day, one event or one moment. The NANA
Development Corporation Excellence Awards are the antithesis of that. These
awards recognize consistent effort, energy and excellence.
With a workforce of more than 9,000 valued employees, highlighting the best is a
challenge. Throughout the NANA family of companies, employees show their
dedication through performance and success. Itʼs with this in mind that our
company executive leadership names the 2009 NANA Development Corporation
Excellence Award winners.
Ricky Lui, Mess Hall Program
Manager, NANA Services, LLC
Recognized as the NANA
Employee of the Year – awarded
for overall excellent performance,
superior client/customer service
and adherence to NANA core
values. The award recipient serves
as an example to all employees.
Ricky Lui, Employee of the Year
As program manager for the U.S. Marine Corps (USMC) contract at Kaneohe Bay,
Hawaii, for the past five years, the Anderson Mess Hall has been the recipient of
the prestigious National Hill Award for Foodservice Excellence for three years in a
row, a remarkable feat never before achieved in USMC history.
“Your customer service is exceptional and exemplary and you are respected and
highly appreciated by all the customers and NANA Services employees at the
mess hall,” said Dave Márquez.
Dave Clauson, President, Qivliq
Commercial Group
Recognized as Leader in Force Multiplying
– finding, cultivating and communicating
business opportunities for the various NANA
companies and expanding opportunities to
generate net income for NANA shareholders.
Daveʼs passion for NANA and telling the NANA
story to potential customers inspired many
others to keep their eyes and ears open to
opportunities for NANA companies other than
their own.
Dave Clauson, Leader in Force
Multiplying
As a result the increase over the last two years in cross selling at NANA has been
dramatic.
NMS Security Team at Alpine Oil Field
Recognized for Safety Leadership – the security employees at the Alpine Oil
Field, located in the upper reaches of Alaskaʼs North Slope, are tasked with
ensuring a safe work environment for employees, customers, contractors, and
anyone venturing onto the oil patch. This group has produced a caring culture of
safety as well as contributed to the NMS safety record. NMS was recognized with
the National Safety Councilʼs 2009 Occupational Excellence Achievement Award.
Now they can add the NDC Award of Excellence for Safety Leadership to their
trophy case.
Justin Rummel, Qivliq, LLC
Senior Project Manager
Recognized for Shareholder
Development – Justinʼs
involvement in Qivliqʼs village
partnership with Kiana, Alaska, is
worth recognition as is his
teaching a “web technology”
course – worth a University of
Alaska college credit – to 11 high
school juniors and seniors in
Kiana.
Justin Rummel, Excellence in Shareholder Development
Helena Hall, Excellence for Staff Service
Helena Hall, NDC Attorney
Providing NMS Legal Guidance
Recognized for Staff Service –
for displaying prompt, positive and
effective customer service that
sets an example for all NANA
employees. Her nomination says
Helena is hands down the most
customer centric employee. She
provides timely and thoughtful
service and is the consummate
professional.
She is an example of honoring the NANA values in her professional dealings with
difficult individuals and stressful issues.
Peter Reckmeyer, NDC Senior Corporate
Counsel
Recognized for Process Improvement – for
contribution to process improvement through
contract negotiations with major clients, having
stellar business acumen, and for guiding and
managing the strategic transition of NANA
Pacific, LLC. Peter implemented a “health
check” at Ikun Energy, LLC to improve risk
management procedures, processes and
controls as well as the financial integrity of the
Peter Reckmeyer, Excellence in Process
company – which will serve as a model for
Improvement
NANA to improve processes across the family
of businesses.
Akima Employees Support Children of
Fallen Soldiers
Akima is closely tied to our countryʼs soldiers. So when combat controller Captain
Derek Argel died in a small reconnaissance plane that crashed near Baghdad on
Memorial Day 2005, leaving behind a wife and 18-month-old son, a group of Akima
employees stepped up to help the Argel family and are still helping today.
Several members of Akimaʼs team at Cannon Air Force Base, NM, were combat
controllers like Derek. "Derek was one of our brothers,” said Robert Kohon, Akima
project manager at Cannon Air Force Base. Recently Kohon, Jeff Clemens, Tim
Arcadi and Roger Hoggatt had the opportunity to help Derekʼs family and many
others in similar situations through Special Operations Warrior Foundation
(SOWF). SOWF provides full scholarships, financial aid and educational
counseling to surviving children of Army, Navy, Air Force, and Marine Corps special
operations personnel killed in a mission or training accident.
Thanks to the SOWF, Derekʼs son Logan will receive a college education. Derekʼs
mother Debbie Argel-Bastian and her husband Todd Bastian made a motorcycle
trek 2,200 miles from California to Wisconsin to spread the word about SOWF. And
the Akima team was on hand to support the “Captain Derek Argel Memorial Ride,”
which included stops throughout California, New Mexico, Arizona, Nevada, Texas,
Missouri, Illinois, Wisconsin, and Colorado. The summer ride raised more than
$33,000 and donations are still being collected.
Qivliq Welcomes Summer Hires with
Open Arms
Qivliq's Bill Monet (center) with summer interns Nick Shellabarger (l) and Alvin Morris (r).
Three NANA shareholders have joined the Qivliq team as interns in Herndon, Va.,
and in the Qivliq payroll department in Anchorage.
“We are very pleased to have three shareholder summer hires this summer. They
add contemporary ideas to our workplace. Project work enhances their experience
of the work environment and shapes their career goals for the future,” said Qivliq
Vice President of Human Resources Mike DeBruhl. “They are bringing the latest in
education in their particular fields and they share that with their colleagues and
managers. By sharing their Native cultural experiences they help our employees to
better understand NANA shareholders.”
Alvin Morris returns to Qivliq Commercial for the second year in a row. He hails
from the village of Noorvik and is pursuing a bachelorʼs degree in computer
science at the University of Alaska Anchorage (UAA). Alvin will be working with
Justin Rummel and Jon Amsler and will be directly engaged in supporting a Qivliq
Commercial Group contract with Apple, Inc.
Jacquoi Porter joins the Qivliq payroll
department in Anchorage and is working with
Desiree Gil and her team. She is from the
coastal village of Yakutat and is pursuing a
degree in business administration – with an
accounting focus – at UAA.
Nicholas Shellabarger is from the village of
Kiana and will be working in the Qivliq IT
department with Mark Lambert and Alan
Johnson and the Qivliq Help Desk team.
Qivliq intern Jacquoi Porter is based in
Anchorage
Nick is pursuing a degree in computer science at the University of Alaska
Fairbanks (UAF). Nick previously interned with NANA WorleyParsons in their
electrical and instrumentation engineering group and has also studied in Japan.
“I found this summer position at Qivliq on the NANA Development Corporation web
site. I was interested when I saw that the position is in Virginia because I wanted to
have the opportunity to go somewhere different outside of Alaska. And working
here helps me to establish some relationships with people in the NANA family of
companies,” said Nick.
NDC Helps Junior Achievement in the
NANA Region
Kotzebue sixth graders, with Eva Sheldon-Mandregan (l) and Chris Birch (center), display their
Junior Achievement certificates.
NANA Development Corporation recently partnered with the Northwest Arctic
Borough School District (NABSD) to bring Junior Achievement (JA) to the NANA
region. JA is dedicated to educating students about workforce readiness,
entrepreneurship and financial literacy. NANA staff members became teachers for
the day and taught life skills in finance, the importance of education, reality in
understanding the cost of living and the importance of a job to a very engaged
group of 6th, 7th and 8th graders.
According to Kristina Patrick, shareholder development manager, there are about
400 youth in the middle school age range in the NANA region. “Middle school is
when we really start to lose these kids, so we worked with NABSD to target this
group of students,” she said.
Kristina and her team worked closely
with JA and the NABSD throughout
the past year to develop curriculum
and hands-on exercises that were
applicable to the NANA region and
relevant to the students.
Chris Birch, NDC VP of business development,
helped teach JA curriculum in Kotzebue
“This was a great experience for the students. It definitely provided a reality check
when it comes to finances and preparing for the future,” adds Kristina. “Itʼs great for
the students, great for the school district and great for NANA and our
shareholders.”
Sen. Murkowski Visits
NANA Construction Facilities
NANA Construction President Mac McKee
had an opportunity to meet with Lisa
Murkowski, one of Alaskaʼs U.S.
Senators, on June 3rd as she toured the
NANA Construction Fabrication Facility in
Big Lake, Alaska. Dave Márquez, senior
vice president and chief operating
manager for NANA Development
Corporation; Chris Birch, NANA
Development Corporation vice president
of business development; C.O. Green,
NANA Construction vice president/general
manager, and Charles Fedullo, NDC
director of public relations,
Mac McKee with Sen. Murkowski
also participated in the 20-minute tour designed to inform the senator about NANA
Constructionʼs capabilities.
“This certainly provided a great opportunity to share our pride and support for the
significant investment and commitment NANA has made to the fabrication,
construction and installation of process and control modules used in the oil and gas
and mining industries,” said Chris Birch.
(L to R) C.O. Green, Dave Márquez, Sen. Murkowski, Mac McKee, and Chris Birch
Truestoneʼs John Sankovich Provides Tax
[filing] Relief for the Needy
John Sankovich, Truestoneʼs vice president of
Federal Civilian Services, is a newly elected
member of the Salvation Army Advisory Council
of the Washington, D.C. metro area. His goal of
helping the disadvantaged drew him to volunteer
for the Salvation Army five years ago.
Truestone VP of Federal Civilian
Services John Sankovich
John also helps low-income individuals and
families file their tax returns. Each tax season,
through an IRS-sponsored program, he helps
low-income citizens learn the details of filing
accurate returns. Jubilee Jobs, which provides
career placement for D.C.'s metro area residents
struggling to find steady employment, provides
the venue for the tax filing services John
provides.
What opened his eyes to the opportunity? John says simply, “I got started with it
because I have elderly relatives and realized that (the elderly and disadvantaged)
can be quickly overwhelmed with all the rules and regulation.”
Way to go John!
Team One NANA Hits Hard
Playing softball in Anchorage this summer is One NANA
When you see One NANA walk onto the softball field, disregard their limps, their
swollen hands and appreciate that they are laughing. The summer softball season
in Anchorage is just starting and six team members are already taking long, hot
soaks in the bathtub.
Eva Sheldon-Mandregan, the teamʼs mastermind and manager, has put together a
multi-NANA company team. The goal is to help different parts of our company
come closer together. She has named the team One NANA. Eva says, “Winning a
game would be nice but the first priority is creating a stronger NANA family.”
Janissa Reich, NDCʼs
receptionist, had never played
softball before and decided to
join the team to socialize a little
bit more, and get to know other
people. Initially, Janissa knew
only five of the 18 members of
the team. Now she is getting to
know the people sheʼs seen
around the office or at meetings
but had never actually met.
Meeting and socializing with
fellow employees in a more
relaxed, open atmosphere was
important in putting together
One NANA. “Even though we
have so many people from each
department of NANA, we are all
one NANA,” Eva adds.
NDC HR Assistant Kara Baker at bat for One NANA
Did You Receive Your TAIKUU?
Taikuu postcard mailed in May
There are more than 9,000 people who work for NANA Development Corporation
worldwide, and saying Taikuu – thank you in the Iñupiaq language – to each of you
is a bit harder than youʼd think. While weʼd like to give each of you a personal pat
on the back this would require a visit to each of the 50 states and more than half a
dozen countries throughout the world.
Another challenge in personally saying thank you to each employee is that less
than a third of the company-wide employees utilize a computer during their
workday, ruling out electronic mail.
So how does the NDC Board of Directors and senior management express their
appreciation to every single employee that works for one of the 40-plus NANA
companies? By reverting back to regular U.S. Mail and sending more than 13,000
postcards.
“Itʼs important for NANA employees to know that we value them and their hard
work,” said Robin Kornfield, vice president of communications and marketing for
NANA Development Corporation. “The post card says, ʻwhat you do matters,ʼ and
we want all of our employees – no matter where they work or what job they are
performing – to know and believe this.”
What did the thank you card mean to you? Or did you or someone you know not
receive a Taikuu postcard? If so, please share this feedback, and any other
comments, with NDC Public Relations Director Charles Fedullo at
charles.fedullo@nana.com or by calling him at (907) 265-4301.
Taikuu
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NANA Development Corporation
1001 East Benson Blvd.
Anchorage, AK 99508
www.nana-dev.com
e-news@nana.com