fuel tax services
Transcription
fuel tax services
USER GUIDE ServiceArizona Fuel Tax Services November 10, 2014 Version: 3.1 FUEL TAX SERVICES USER GUIDE TABLE OF CONTENTS FUEL TAX SERVICES USER GUIDE ...................................................................................................... 1 General Information ......................................................................................................................... 2 Fuel Tax Services Home Page ............................................................................................................ 3 Additional Links on the Home Page ................................................................................................... 5 Submit the Fuel Tax Report............................................................................................................... 6 Upload Fuel Tax Report Document.................................................................................................... 7 Administrative Services .................................................................................................................. 11 View Submitted Fuel Tax Reports ................................................................................................... 11 Maintain Users ............................................................................................................................... 15 Fuel Tax Reporting (E120 / E140) – Macro Security .......................................................................... 16 Permanently Enabling Macros by Creating a Trusted Location (Excel 2007 / 2010 only) .................... 16 Temporarily Enabling Macros - Macro Security Warning (Excel 2003 / 2007 / 2010) ......................... 17 Excel 2007/2010 presents the user with a “Security Warning” message that is easily overlooked (see image above). .................................................................................................................................................................. 17 Fuel Tax Services User Guide 11-2014 v3.0 1 Fuel Tax Services General Information Welcome to ADOT Fuel Tax Services. This service provides Suppliers and Restricted Distributors with a fast and easy way to report their monthly Arizona Fuel Tax report and submit requests for Exporter Refunds. Fuel Tax Reporting: During the process of uploading the fuel tax report, the user is notified when the upload or the report’s load details encounters errors. The user is expected to correct all errors presented either online or by the offline error checking processed referred to as DATACHECKER. When a Fuel Tax report has a status of “processed,” ADOT considers the report as successful and the user is provided a link to a confirmation receipt. Emails are sent to the account’s users to advise them of successfully uploaded reports, error corrections needed or when their report is placed on Hold by ADOT for a review. It is important to take any follow up actions necessary because the submission date and time stamp on an original report are used to determine timely filing of the electronic report. Exporter Refund Requests: When fuel is exported to other states or Navajo Nation, exporter Refund requests can be completed online through the “Create Exporter Refund Request” link found under Transactional Services. Refer to the Exporter Refund User Guide for instructions. The following instructions serve as a guide through the electronic Fuel Tax Reporting process. Fuel Tax Services User Guide 11-2014 v3.0 2 Fuel Tax Services Home Page Figure 1 – Fuel Tax Services Home Page Screen Contents of this page include the items described below, along with important links. Table 1 – Fuel Tax Services Home Page Definitions and Actions 1 2A and 2B 3 4 Sections Company Name and Account Number News Account Number Transactional Services Description The Company Name and Account Number whose fuel tax services are being accessed by the user. "News" displays Headlines as a simple way to stay current on relevant changes and updates to the system and reporting standards. When changes are made to reporting instructions, reporting templates, city/county validation table updates, user guide other suite items and policy, you have ready access to information about the change the moment you log into the suite. A particularly useful feature of News is the ability to download specific files associated with a related news item, giving you the ability to immediately obtain the file. The Account Number Selection list is only visable when a user works for multiple companies. An administrator or processor working for multiple companies will use the drop down box to access the account when performing Transactional or Administrative services. Users select the desired service transactions. Action None A. Click Headline to Read details about a news item. Or B. Click the RSS feed icon to receive news feeds.(Read more detail on RSS Feeds below.) If applicable, click on the down arrow and click on the company you are performing work for. Click on the ‘Submit a Fuel Tax Report’ link to begin the report submission process. Click on the ‘Create Exporter Refund Request’ link to begin the refund request process. Fuel Tax Services User Guide 11-2014 v3.0 3 5 Sections Administrative Services Description The section is designated for company administrators to “View Submitted Fuel Tax Reports”, “Manage Exporter Refund Requests” and “Maintain Users” for the account. Action When applicable click the applicable link. Note: For View Submitted Fuel Tax there is "a quick link” to the most recent applicable Reporting Period's Report. Click on the month/year next to the report and the report will open. Notes: Not all users see every section or option displayed on the Home Page. Displayed information depends on a user’s access level and if the user works for multiple companies. RSS/ATOM is a family of “web feed” formats used to publish frequently updated works like news, headlines and blogs in a standardized format. An RSS/ATOM Feed is commonly identified by this icon: users are given the option to subscribe to the RSS feed. By clicking the RSS feed icon The benefit to users or readers is the ability to subscribe to a web feed for timely updates to the Fuel Tax Suite News. For users, these RSS/ATOM web feeds can be read using readily available news reader software which can be web, desktop or mobile device-based. Some common news readers are Google Reader, Microsoft Outlook, Yahoo News as well as popular Internet browsers like Internet Explorer and Firefox. Fuel Tax Services User Guide 11-2014 v3.0 4 Additional Links on the Home Page Figure 2 – Fuel Tax Reporting Screen Bottom Menu- Informational Links Table 2 – Fuel Tax Reporting Additional Links Menu - Definitions and Actions Links Exporter Refund User Guide User Guide Reporting Schedule Fuel Tax Program Overview Description The Exporter Refund User Guide is a non-technical guide explaining the process to submit and manage your online export refund requests. The User Guide is a non-technical guide explaining the use of the Fuel Tax Services application services/links. If you are new to using these online services, please take time to review this documentation. Schedule of Fuel Tax Reporting Dates for Calendar Year. Please be familiar with these dates. We encourage you to enter these on your main calendar. The Program Overview document contains information about account licensing, reporting, payment, refunds, audits and tax evasion. Download Report Template and Instructions The Report Template and Instructon link gives the user access to all template versions and the associated Reporting Information/Instructions. Download City/County Table and Instructions The City/County Table contains the current list of valid Arizona City/County combinations. This is a csv downloadable file. The Instructions are a PDF file readable on line or downloadable. Link to the ACH Debit Payment Website hosted by ADOT/Bank of America Make a Payment Fuel Tax Services User Guide 11-2014 v3.0 Action Click the link to download the User Guide. Click link to download the PDF file. Click the link to download. Click the link to download the Fuel Tax Program Overview document. Click the link to select a template or reporting instruction document for download. Click the link to select the City/County list, or the instructions for download. Click the link to make an ACH Debit Payment 5 Submit the Fuel Tax Report To file electronically, a report template is used. To understand how to file your tax report using an E120 or E140 report template, refer to the Reporting Information Manual associated with the template version. The Reporting Information Manual is an ideal resource to use when there are questions or you need to research/resolve reporting error conditions. Once you are ready to submit your report, from the Fuel Tax Services Home page, click on the “Submit a Fuel Tax Report” link. The Enter Month and Year of the Fuel Tax Report. Figure 3 – Enter Month/Year of the Fuel Tax Report data entry screen Table 3 – Enter Month/Year of the Fuel Tax Report Data Entry Screen Definitions and Actions Item Account Number Description The user selects the correct account number for the specific Fuel Tax Report. *If the user is associated with more than one account, they will see the Account Number selection box containing a list of assigned accounts for a specific user account. Report Date -Month The Month of the Tax Report being submitted. If the Report Period Month is not the default, select the Month for the report. Report Date -Year Action Verify the account number for the report is displayed Or Click on the down arrow and click on the applicable account. The Acccount Number box then displays the account. Click on the drop down arrow for a list of month numbers to choose from or type the report month. Make a selection by clicking on the report month number. The Year of the Tax Report being submitted. Leave the default If the Report Period Year is not the default, type a four digit year (YYYY). Or Type a valid 4 digit year. Click on the “Continue” button to proceed or click on “Cancel” to end the report process. Fuel Tax Services User Guide 11-2014 v3.0 6 Upload Fuel Tax Report Document The Fuel Tax Services system will verify if any reports have been submitted for the entered Report Date. If you have not successfully submitted a ‘valid’ report – the system will prompt you to upload an Original report. If the system returns the message, “One or more fuel tax report documents have already been submitted for this month” on the “Upload Fuel Tax Report Document” screen, the cover sheet of the fuel tax report document you are submitting should be marked as amendment 1, 2, etc. The system will prompt you for an amended report along with the Amendment number to be uploaded. Figure 4 – Upload Fuel Tax Report Data Entry Screen Table 4 – Upload Fuel Tax Reporting Data Entry Screen Definitions and Actions Items Fuel Tax Report Document Description This field is not a field for manual data entry. Use this field to upload your Fuel Tax Report that is stored on your computer. (See illustrations in Figures 5, 6 & 7) No Activity for this Month Check Box When the report being submitted has no reportable detail on the receipts or disbursements tab of the E120/E140 report, it is considered to have ‘No Activity’. Action Click the Browse button, to open your computer’s window file manager application Check this box, only when reporting ‘No Activity’. Before selecting a ‘No Activity’ report to upload, the cover sheet of the E120/E140 must be marked with a ‘X’ in the No Activity field and you must calculate fees on the FTR Details page. Fuel Tax Services User Guide 11-2014 v3.0 7 Upload Fuel Tax Report Document (continued) Once the ‘Browse’ button is clicked, the computer’s window file manager application opens. Figure 5 – File manager dialog screen open. Navigate through the files and select the desired Fuel Tax Report. Click on the desired report and then click the “Open” button. The selected Fuel Tax Report file path/name now displays in the Fuel Tax Report Document box. Figure 6 – Upload Fuel Tax Report Document Screen, with the Fuel Tax Report ready for upload. Click the “Continue” button to submit the report and begin the upload process. Fuel Tax Services User Guide 11-2014 v3.0 8 Upload Fuel Tax Report Document (continued) While the file uploads, the Upload Fuel Tax Report Document screen remains displayed. Figure 7 – Upload Fuel Tax Report Document Screen, while uploading is in process. The buttons will be missing and there will be a message stating “Your Fuel Tax Report is being processed. The Fuel Tax Services system will capture an upload request with initial and DATACHECKER errors as an invalid file and there will be no Confirmation number generated. The Upload Fuel Tax Report Document Screen will display any initial report upload validation error messages. All errors must be corrected and the fuel tax report re-submitted by the due date to be considered a timely “Filed” report. Fuel Tax Services User Guide 11-2014 v3.0 9 Upload Fuel Tax Report Document (continued) Figure 8 – Fuel Tax Report Upload Complete screen If the report has been successfully uploaded – the Fuel Tax Upload Complete screen will display. o DATACHECKER is validating the contents of the report. This process can take several minutes. o An email will be sent to the users of the account notifying them of the results of DATACHECKER and links to the View Submitted Reports Screen. Note: It is important not wait until the reporting deadline to file your report. When errors are encountered you will need time for correction, as ADOT does not accept a report to determine timely filing until a confirmation number is generated. Fuel Tax Services User Guide 11-2014 v3.0 10 Administrative Services The Administrative Services section allows users to access previously filed Fuel Tax Reports using “View Submitted Fuel Tax Reports”, view or edit Exporter Refund Requests using “Manage Exporter Refund Requests” and assign roles to the registered users along with adding or deleting users using “Maintain Users.” Figure 9 – Fuel Tax Services Home Page Screen View Submitted Fuel Tax Reports From the Fuel Tax Services Home page screen, click on the “View Submitted Fuel Tax Reports” link. Figure 10 – Fuel Tax Services Home Page Screen with View Submitted Fuel Tax Report and link highlighted. Note: Hyperlink, next to the report, display as [M/YYYY]. The Hyperlink, allows you to run the report without entering search criteria. Fuel Tax Services User Guide 11-2014 v3.0 11 View Submitted Reports (continued) The Company’s Submitted Fuel Tax Reports data entry screen displays. Figure 11 – Submitted Fuel Tax Reports Data Entry Screen Table 5 – Submitted Fuel Tax Reports Data Entry Screen Definitions and Actions Item Account Number Description If you are associated with more than one account, you see the Account Number selection box that contains a list of accounts that you file Fuel Tax Reports for. Select the account, you wish to review submitted reports for. Month The Month of the Tax Report being researched. If the Report Period Month is not the default, select the Month for the report. Year The Year of the Tax Report being researched. If the Report Period Year is not the default, type a four digit year (YYYY). Action Verify the account number for the report you wish to view Or Click on the down arrow and click on the applicable account number. The Acccount Number box then displays the account number selected. Click on the drop down arrow for a list of month numbers to choose from or type the report month. Make a selection by clicking on the report month number. Leave the default Or Type a valid 4 digit year. Click on the “Continue” button. Fuel Tax Services User Guide 11-2014 v3.0 12 View Submitted Reports (continued) The Submitted Fuel Tax Report Screen Displays. Figure 12 – The Submitted Fuel Tax Report Screen Table 6 – Submitted Fuel Tax Report Screen Definitions and Actions Item Return File Submission Time Confirmation Number Status Next Steps Posted Date Views Previous Month Next Month Definition The file uploaded is stored for retrieval either in Excel or as a Zip file. The file name shows if the file was the original submission, an amendment with the amendment number or if the file was invalid. The Submission Date field identifies the date and time the fuel tax report was uploaded. ADOT uses this date and time to determine the “timely filing” of an original report. The Confimration Number identifies the file has successfully processed. The Status of the Return File. (See Table 7 ‘Status Definitions List’) The ‘?’ is an icon (link). Next steps provide instructions about the status and what actions the user can take. The date the report has finished processing in the ADOT Financial System. When the report processing identifies errors within the submitted report, the column will have an icon (hyperlink) to the error conditions found in the report. Link to view the prior month’s Submitted report Link to view the next month’s Submitted report Action Click on the Return File name link to download in Excel. (Refer to Macro Security at end of this Guide) Or Click on the ‘zip’ link to download a zipped file. Follow the instructions presented in dialog boxes. View. Note: Mouse over to display the user ID of the user that uploaded the fuel tax report. Click on the Confirmation to view and print the Confirmation Receipt. View When the status of the report is Held for error correction, click on the status to reject the report so a replacement can be uploaded. Click on the ‘?’ to view Next Step instructions. View Click on the errors icon to see the error conditions. Review and resolve error conditions before submitting an amended report. Or call the Fuel Tax Reporting Unit at 602-712-8473, to determine if an amendment is required. Click ‘Previous Month’ link, and the prior reporting period’s submitted report information will display. Click ‘Next Month’ link, and the next reporting period’s submitted report information will display. Click on ‘Cancel’ when finished reviewing. Fuel Tax Services User Guide 11-2014 v3.0 13 View Submitted Reports (continued) Every Return File will have a status. To help with understanding of the displayed status, use the Return File Status Definitions List. Table 7 – Return File Status Definitions List Status Accepted Filed Invalid Pending Posted Processed Rejected Hold – Audit Request Hold – FTRU Request Temporary Hold for Error correction Definition The report has been successfully received by the ADOT Accounting system. The report was uploaded to the ServiceArizona Fuel Tax Services system and has not finished DATACHECKER validation processes. The report encountered unexpected errors during the upload or the report contains errors. If your report status is “Invalid,” and the fuel tax report is an original, you will be required to correct the errors prior to the Suite accepting your report for timely filing. The report is waiting for confirmation from the ADOT Accounting system, that data has been received. The report has been successfully processed through the ADOT Accounting system. When the report is error free, it is considered a successful “Processed” report. The View Submitted Reports Screen will provide a link to your Confirmation Number and Receipt. Exception to this is when ADOT introduces new errors. During the introductory period the fuel tax report will be allowed with the introductory errors to be processed. However the user will then need to amended the report. The report was rejected either by a user of the account or by ADOT Fuel Tax Reportng Unit. The purpose of rejecting a report is to allow for a replacement report. The report is being held by ADOT Revenue Audit Group for a review of the contents. The report is being held by ADOT Fuel Tax reporting unit for a review of the contents. The report is on “Temporary Hold for Error Correction,” as your report encountered errors for newly introduced DATACHECKER edits. Replace your submitted report using the View Submitted Reports Screen, to avoid having an amended report to file. If you do not correct your report within 24 hours or at the submission deadline, the Suite will automatically process the report and you will be required to later prepare an amended report to correct these errors. Fuel Tax Services User Guide 11-2014 v3.0 14 Maintain Users After selecting “Maintain Users” a screen will appear with ALL users for a given company. When necessary, this application can be used to change a processor to an administrator, an administrator to a processor, or to remove a processor/administrator. To add a new processor/administrator, the company’s Fuel Tax administrator must contact the ServiceArizona Assistance Desk and complete a Service Arizona Access Request and Agreement form. The Service Arizona assistance desk will add the new registered user and send an activation notice to the new registered user’s e-mail address. From the Fuel Tax Services Home page click the Maintain Users link. The Maintain Users screen displays. Figure 13 – Maintain Users Screen Table 8 – Maintain Users Definitions and Actions Item Registered Users Description The registered user for the company Action None Role The user’s role To change a user’s role, click the drop down box to assign their role as either “Processor” or “Administrator.” Remove Check box used only when removing a user who is no longer working for your company or no longer needs access. Click the box next to the processor/administrator to be removed. Click the ‘Update’ button only when making changes. Click the “Cancel” button to return to the Home Page. Fuel Tax Services User Guide 11-2014 v3.0 15 Fuel Tax Reporting (E120 / E140) – Macro Security To successfully complete your Fuel Tax report, macros must be enabled on the E120/E140 spreadsheet. The purpose of this addendum is to provide instructions to ensure macros are enabled when working with the E120/E140 template. Based upon which version of Excel you are using, we recommend completing the following steps to enable macros either permanently for the spreadsheet every time it is used or temporarily for each work session. Permanently Enabling Macros by Creating a Trusted Location (Excel 2007 / 2010 only) A trusted location is a folder (and optionally subfolders) that you identify for storing spreadsheets containing macros (i.e. E120 or E140) which are from a publisher you trust. Any spreadsheet containing macros loaded from this location will have the macros automatically enabled. Steps for Creating a Trusted Location in Excel 2007 / 2010, if the Developer tab is not displayed: Excel 2007: Click the Microsoft Office Button, click Excel Options, and then in the Popular category, under Top options for working with Excel section, click Show Developer tab in the Ribbon. Excel 2010: Click the File tab, then click the Options menu item. From the new window displayed, choose the Customize Ribbon. Then select the Developer tab item. On the Developer tab, in the Code group, click Macro Security. Then select Trusted Locations. Select the Add new location button. Select the Browse button to find the folder in which you have saved the E120/E140 template(s). Optionally, you may also select the check box for Subfolders of this location are also trusted if you would like any subfolders to be considered Trusted Locations as well. Select Ok to save your changes. You can test the new settings by loading a macro-enabled spreadsheet from the folder you identified as a Trusted Location. If the settings are correct, the macros should be enabled automatically when the spreadsheet is loaded. If macros are not enabled you will see the Security Warning displayed in the spreadsheet (see image below). Fuel Tax Services User Guide 11-2014 v3.0 16 Macro Security Settings (Continued) Figure 14 – Enabling Macros in Excel Temporarily Enabling Macros - Macro Security Warning (Excel 2003 / 2007 / 2010) Excel 2003 features a popup window reminding the user to enable macros. When presented with the popup window, please remember to allow macros. Excel 2007/2010 presents the user with a “Security Warning” message that is easily overlooked (see image above). To enable macros in Excel 2007/2010, click the "Options..." button next to the "Security Warning" located just below the Excel 2007/2010 Ribbon (tool bar). Select the Enable this content option in the displayed pop-up window, then select OK. In either case, you may have to close the Template worksheet without saving and then reopen it for the macro security changes to take affect. Note: Once the report template has been calculated, it can be saved and submitted with the “XLSX” (non-macro enabled spreadsheet) but it will then lose the ability to be re-calculated. MS Excel Macro Enabled spreadsheets have a file extension (or suffix) of XLS or XLSM. Before uploading your report, check the Microsoft Excel file extension (or suffix). It must be XLS, XLSM or XLSX. Fuel Tax Services User Guide 11-2014 v3.0 17