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26th Nov, 2010
15th Nov’08
Good Judgment Comes From the Experience & Experience Come from Bad Judgment
Seminar on “Career In Logistics”
To address this serious mismatch between requirement and availability of professional logistics cadres, Chartered Institute of
Logistics and Transport (India) and DTDC Institute of Supply Chain Management, jointly organized a seminar dealing with “Careers
in Logistics” in the National Rail Museum premises on 25 Sep 2010, to which prospective managers from the leading management
institutes in and around Delhi were invited.
Lt Gen DV Kalra PVSM, AVSM, Vice Chairman Chartered Institute of Logistics and Transport (India) presided over the seminar
and delivered a lucid the key note address followed by highly informative presentation by Dr. P K Goel, Chief Commercial
Manager, Northern Railway and Secretary General Chartered Institute of Logistics and Transport India. The other speakers
included Mr. D.S. Patil, AVP, DTDC Courier & Cargo Ltd., Mrs. Veni Mathur, Prof. IIT, New Delhi, Mr. Vivek Kumar, Prof. FORE
School of Management, New Delhi, Mr. Manoj Soni, Chief of Supply Chain, Jubilant Organosys, Mr. Mukul Jain, Director, Rail
Vikas Nigam Limited, Mr. Vidya Nath, MD & CEO, ATC, Mr. Vikas Shekhar, Group Ops Head, eSYS, Mr. Saurabh Goel, Think
Link, Mr. Amit Chaudhari, Group General Manager, ConCor, Mr. Lalit Mawkin, Health Industry Consultant, Mr. Sanjay Kumar,
Motivator & Consultant, who all made very effective presentations highlighting the increasing importance of logistics and the career
opportunities available for the budding managers and entrepreneurs in the field of logistics.
The response to the Seminar was overwhelming both form the management institutes like IIMS, Radha Govind Group of
Institutions, Meerut, EMPI, New Delhi, Aryan Institute of Technology, Ghaziabad, United Group of Institutions, Noida, GNIT,
Greater Noida, Reliable College, Ghaziabad, IMR collage, Ghaziabad, FORE School of Management, New Delhi, GL Bajaj Institute
of Management & Research, Greater Noida and their students and the academia as well the industry and business houses, which
constitute the community of potential employers like Boxtrans Logistics, Inland Logistics, Kishan Freight Forwarders, Innovative
Logistics Solutions, Ltd, DARCL Logistics Ltd., In logistics, Nitco Logistics Pvt. Ltd., U.I. Carriers, Rahul Cargo Pvt. Ltd. Both sides
felt that it was a welcome initiative and the face-to-face interaction between the students and the business leaders would make for
better understanding of the requirement on the one hand the availability on the other. Major employers would come from
manufacturing, distribution and retail industries besides a whole range of service providers to include transportation, cargo and
courier companies, not to forget the maintenance and repair establishments which need ready supplies of repair material to
provide responsive service to their clients. Towards bridging this gap, in a vital area, CILT (India) would continue its endeavors,
professionally supported by the DTDC Institute of Supply Chain Management which is presently the leading institute providing
CILT accredited training course in North India, through highly qualified and committed faculty. The Institute also offers employment
opportunities the field of logistics both within its own companies and its forum members with similar requirements.
All in all, it proved to be a highly interactive seminar, which met its purpose in substantial measure.
Key Note address by Lt. Gen
DV Kalra
“ Career in Logistics” Speaker :
Mrs. Veni Mathur
Vote of Thanks by Mr.Amit
Shankdhar
Lucknow Branding
Our honorable CMD has inaugurated seven
branded franchisee offices in Lucknow dated on
22nd Nov’10
Inauguration: Krishnanagar .
OPERATION WORKSHOP
Operation workshop organized at NARAINA with the Ops. Heads on 16th Nov’10,
in the session our RAF team has been awarded by our Director Mr.Abhishek
Chakraborty for their outstanding contribution in operation floor during the CWG
and Diwali season.
Inauguration: Chandganj Garden
Director addressing to Ops and
Regional Heads.
Appreciation letter to RAF team
by Director
Appreciation letter to RAF
team by Director
Inauguration: Khunkhunji Road
Appreciation letter to RAF team
by Director
Inauguration: Mountcarmal
Mahanagar
Inauguration: Aishbagh
Appreciation letter to RAF
team by Director
Appreciation letter to RAF team
by Director
New member in DTDC family
Vijay Gupta
Channel Manager-North Zone
Shisir Kumar Singh
Admin Officer- Delhi
Anand Shankar Jha
ABM-Dharuhera Branch
Sanjeev Kumar
VAS Executive-Gurgaon
Manish Kumar Gaur
ABM-Hero Honda Chowk
Pramod Mittal
Sales Executive-DISCM
NEW BABY BORN
It give us Immense pleasure to inform you that one of our
dearest colleague Mr.Sandeep Banerjee (Asst.ManagerOps)-Delhi has been blessed with a sweet little baby girl,
Mr. Anil Singh Bisht (POD Coordinator North) has been
blessed with a sweet little baby boy, Mr.Anurag Shukla
(ABM-Kanpur) has been blessed with a sweet little baby
boy, Tapan Kumar Shome (A/c Supervisor-Delhi) has
been blessed with a sweet little baby boy, Mrs. Shalu
Bawa.(ABM-C.Place) has been blessed with a sweet little
baby boy, Mr.Om Shankar (Asst.Manager Ops.-North
Delhi) & Mr.Rahul Kumar (ABM-Jhandewalan) has been
blessed with a sweet little baby girl.
Shailendra Kumar Gupta
Lal Bahadur Upadhyay
CSS Executive-Delhi
Comm. Executive-North Delhi
NEW E-MAIL
COMMUNICATION
Surender Gautam
Operations Manager-Gurgaon
Amit Saroj
Service Supervisor-Jaipur
Vikas Sharma
Sales Executive-Gurgaon
Pankaj Goswami
Service Supervisor-HHCG
Mr. Surender Gautam
Operations Manager – Gurgaon
sgautam@dtdc.com
Mr. Vijay Gupta
Channel Manager (North Zone)
vijayg@dtdc.com
Raj Kumar Sharma
Branch Manager-GZB
Sanjay Chandel
Branch Executive-Aligarh
Pankaj Pandey
Operations Executive-GZB
Neeraj Rawat
IT Executive- Dehradun
Mr. Piyush Joshi
Asst. Sales Manager (intl.) South Delhi
piyushj@dtdc.com
DGM-North Message on H1 initiative and H2 priorities:
Dear All Branch Heads/SFs/FABs/Functional Heads/Product heads and Regional Heads @ North
Financial year 2010-11 we have passed H-1, now one month of H-2 also passed, as you know well this year theme is service
improvement for North zone for which we have taken series of action and succeeded in many initiatives.
Phase-1, H-1 initiatives was:
1) Our prime responsibility was to build second line team in operation .
2) Business orientation of operation team.
3) Provide best of services in Delhi NCR for upcountry region.
4) Build intra region service improvement in HHPJ/UPT/Rajasthan.
5) Product and function oriented operation team and process.
We have got good success in second line team building, today we have stable, dedicated and motivated second line team holding
our operation in all odd conditions. We have seen fairly developed knowledge and focus on business-oriented approach but in this
area we have to go long way we really have to learn to provide excellent service with minimum cost. One good area where our
M. Raju,
upcountry franchisees also started appreciating that Mr.
is Delhi
NCR connectivity from upcountry regions and this will certainly improve
Richa Malik
Ops CO-Delhi
Mr. Atul Chawla,
Ms. Anu
Khatribusiness Ms.
our these
regions
butCRE
here
also
non
dox
deliveries
connection
in
first
load mainly upto 5kg is still a area of concern and
SE - Okhla
GGN
Chennai Implant
CRE National A/c
team is working in that direction, Punjab team still could not fix the vehicle timings to Delhi. We have got very little success in intra
region services, all three UPT/HHPJ and Rajasthan have to go long way in developing this requirement of business. Under new
initiative product and function oriented operation focus we got very good success in PEP operation this is really a champion now, DP
operation focus just begin, we have to work a lot on VAS/Intercity/International operation and strengthen RCPAI/ops accounts, lastly
we must appreciate ops HR and training initiative which is again champion of the field.
While we have to continue focus and improve on above agenda, we have strategies phase-2 plan and H-2 focus areas. In next
phase we have to go third level of team building and take all initiate and focus
to branch level which is real field without which
Mr. Gulshan
Mr. Gaurav Nautiya
Mr. Satish J Verma
Mr. Naveen Solanki
success
cant
be
achieved
in
any
initiative.
Along
with
branch
focus
we
will
enhance
zonal services to four states
SM - N Delhi
Sr.SE GGN
CRE GGN
CSS Extv. - Delhi
MP/Chattisgarh/Bihar and Jharkhand where highest movement is there from North.
Accordingly H-2 top priorities are defined as:
1) Build highly effectives and most responsive branches/SFs of north. BMs/SFs with highest level of ownership are only
welcome in north.
2) Successful implementation of Project- 100-100 and ZTB in 50 locations.
3) Streamline ex-north to Bihar/Jharkhand/MP/Chattishgarh services.
4) Build nondox operation oriented process and infrastructure in branches and apex.
5) Fix Gurgaon services @best in the industry.
My appeal to team to understand this agenda and work on this in your respective areas.
My special appeal to all FAB members to support branches and SFs to achieve H-2 agenda and regional heads to extend all
required resources and keep strong review mechanism for faster implementation.
Regards
Amit Shankhdhar
DGM-North
Organizational
Announcement
We are please to inform you the
following changes in North Zone:
Mr. Pankaj Saxena, AGM Operations (North)will be taking care of GGR Region as Business
Development Head as additional responsibility.
Mr. Anuj Laroiya RSM-North has been promoted
as Regional Manager-South Delhi as well as
additional responsibility of DP Sales-North.
Mr. Kapil Arora, ROM-Gateway will be taking
care of Airport, Apex and Delhi-NCR Operations.
Mr. Ashirwad Kaushal, AROM-UPT has been
re-designated as Product Head – VAS & Retail
(North Zone) based at Naraina.
Ms. Jaysree Dutta, Sr. Manager CSS have been
promoted in the grade of MM-II as Area Manager –
Gurgaon
Mr. Kamal Rawat, Sr.Asst.Manager-ops has been
re-designated as Sr.Asst.Manager Gateway and will
take care of Airport Gateway based at Airport.
Mr. R.S. Pandey, Sr. Asst Manager Ops have
been re-designated as Senior Asst. Manager CSS
and will handle the Customer Support Service
activities at Delhi
Ms. Reema Oberoi, Sr. Asst. Manager CSS have
been re-designated as Senior Asst. Manager (Coordination) North Zone and have been assigned an
additional responsibility of International CSS and
HP escalations of entire North Zone
Mr. Sushil Kumar Sangam, Asst.Manager-ops
has been assigned to head Naraina Apex Operations.
Cleaning Competition in Naraina Apex on
the eve of Diwali
Management Development Program
–North Zone
On the eve of Diwali we are pleased to inform you that we are going to organized
a competition in Delhi Apex within the departments for making this Diwali as
special to all of us.
We are pleased to inform you that 4th batch of Two days
(Saturday & Sunday) Training Program on " Managerial
Effectiveness" for North Zone has completed
successfully on Sunday (24th of Oct’10) in Delhi.
We would like to share the photographs during the session
of training.
The criteria will be as:
All departments should be neat & clean no old or additional papers
in desk/notice board
 All files should be in drawer and organized, discipline is must .
 All staff in well dressed (uniform or formal dress) and wearing id
card
 In ops floor all shipments should be keep in systematic manner.
 Staff should be coming on time & maintain their respective
department duty roster.

Our inspection officer will review on these days and based on his/her
observation winner will be declare. Said winner will rewarded by cash prize
with a special appreciation note by DGM-North.
Winner Cash Prize :
DP Training: Group snap shot.
MDP Training: Management Games
Prize distribution to Runner up team of
MDP training
Prize distribution to winner Team of
MDP training.
1st Position : Rs. 2000/2nd Position : Rs. 1500/3rd Position : Rs. 1000/Inspection Officer : Mr.R.S.Dhasmana/Mr.Bhupesh/Mr.A.P.Nautiyal
Final Observer : Mr.Shiv Rawat (ZHAM) /Mr.Pankaj Saxena (AGM-Ops.) &
Mr.Amit Shankdhar (DGM-North)
1st Prize goes to Stationery Department
Prize goes to Accounts/Commercial & CRE department
3rd Prize goes to General Customer Care & HR/Admin
2nd
Our Director Mr. Suresh Bansal has given the prize to all winners.
Birthday Bash
FUN ZONE
Sardar: O banno car ki speed itni
kyon badha di?
Banno : Oji car ki break fail ho
gayi hai, accident ho jaye iske pehle
ghar pahunch jaate hain….!
Certificate distribution during the B’day
bash by our Dean Lt.Gen.D.V.Kalra to our
Executive Trainee after completion of 6
month Executive training course through
DISCM.
Certificate distribution during the B’day
bash by HR Head-North Mr.Shiv Rawat
to our Executive Trainee after completion
of 6 month Executive training course
through DISCM.
" If you stay in gratitude, you
will have a fantastic attitude! "
Birthday Celebration in Zonal Office
Naraina
Arm wrestling Game in Birthday Bash
Bhupesh (Editorial Cell)
Zonal Office: B-101, Phase-1, Industrial Area,
Naraina, New Delhi – 28. Ph.No. 011-30580999 &
30582000 & Fax No. 011-30580292