Dimensions - Geometric Ltd
Transcription
Dimensions - Geometric Ltd
Issue VI | December 2013 Dimensions A Geometric Newsletter Production Production Improvement Agile Measurement Value Stream Measurement Value Stream Improvement Agile LEAN THINKING: Today, Tomorrow Day GoneFor are the days when you can just meet theand technology and afterIn business needs of your customers. The need of the hour is to focus on solutions that translate into greater value-add to our customer organizations, ensuring that we increasingly become a part of their business success. In other words, we need to do more with less. At Geometric, we have taken a results-focused approach by applying principles of lean to every customer engagement, thus continuously improving operations and measuring efficiency. With a lean approach we ensure significant savings as well higher business value for our customers - further building deeper relationships and customer intimacy. This issue of NextDimensions examines why a lean approach is a key consideration in all our customer engagements. As we get into the end of the year, let me take the opportunity to wish you the best for the festive season. this Issue Cover Story LeanEdge at Geometric View Point Transformation using Agilean Approach Building Success Delivery improvements using Lean for a PLM solutions project with a leading off-highway manufacturer Solution Showcase A Lean Manufacturing Approach with Anark Core™ MBEWeb™ 2 4 6 7 Kalidas Surapaneni Sr. Vice President & Global Head, Business Development Geometric Updates News and Events We would really appreciate your feedback and thoughts on this this issue of NEXTDimension as well as suggestions on topics you would like us to cover. So do write in to NEXTdimensions@geometricglobal.com 9 Dimensions Cover Story A Geometric Newsletter LeanEdge at Geometric Geometric has adopted the Lean Methodology to drive continuous improvement, emphasising on reducing the non-value added activities (incidental and waste activities) in our operations; thereby improving productivity and efficiency of our delivery for customers. ? Standardization of work will enhance the performance of our execution. Focus on the Quality at the Source will help us to improve the quality ? of our projects with minimum cost of quality. Lean 1.0 implementation started in Geometric in February 2012. In this When all of us work with a lean mindset, we expect that we will achieve phase, extending to March 2013, almost all offshore projects with following objectives: significant team sizes were covered for lean adoption. Major objectives for Lean 1.0 were to improve productivity and quality of the projects. Improvement in customer intimacy: Customer intimacy means tailoring Lean 2.0 implementation started from April 2013. Based on the our offerings to precisely match the needs of the customer. Deep experience and learnings of Lean 1.0, more holistic objectives have been understanding of customers’ challenges, expectations and processes defined for Lean 2.0. are its key elements. As a part of the lean implementation, the first dimension analyzed is Objectives of Lean 2.0 ‘Voice of Customer’, where we understand the critical success factors Lean is successful only if it is imbibed as the way of working. It becomes (CSF) of the project and our performance on these parameters. This our culture and our mindset. Accordingly, the overarching theme of Lean is done through customer interviews and feedback from the customers 2.0 is to develop the Lean Mindset across the organization. Developing through our customer satisfaction index (CSI) process. The process is mindset means to imbibe assumptions and related expected behaviors then enhanced to meet the customer CSFs and key performance for lean and incentivizing these behaviors for every Geometrician. Lean Mindset: ? There is always opportunity for continuous improvement ? If we understand ‘Value’ to customer, we can design our process efficiently to increase customer value by reducing wastage. Our Approach ?? Define the the project execution process in - line with Lean principles ?? Systematic study of on - going project using Lean diagnostic techniques and tools to identify waste and improvement area ?? –Reduction of waste through ? Focusing on Value added activities as per customer expectations Standardizing and streamlining processes –? Continuous monitoring/improvement of key project –? Waste Variability Rigidity (inflexibility) “Use of resources beyond what is needed to meet customer requirements” “Any deviation from defined standards” “Limitations that prevent rapid and efficient response to changes in customer demand” Sample Distribution Overproduction Intellect Transportation Motion Inventory Rework Waiting Unnecessary processing “Voice of the customer” Supply Demand “Voice of the process” Deviating from standard and process parameters ? Good measurement framework will allow us to measure the critical parameters and understanding these parameters and their status by all will help in reducing waste. ? In this knowledge worker age, people are the most important asset. Focus on competency building and empowerment will help to improve engagement with team members. ? Defining right organization structures and skills – A holistic approach will be used to address how people work, manage, think, and act Process Efficiency Performance Management Focus on maximum customer impact: deliver to Delivering to customer outcomes is continuously customers what they want, when they want it monitored/ improved, in a structured and and to the quality level they want: focused manner: • Streamline processes by removing • Performance management cascade waste, variability and rigidly • Pragmatic KPIs • Create flow by combining process steps • Systematic root cause problem solving Voice of the • Standardize execution Customer Mindsets and Behaviors There is a culture of people working together to put the customer at the heart of the business: • Clear and inspiring vision and objective • Compelling change story • Management role -modelling Define precisely what clients need; align service accordingly Examples of rework – Effort spent to correct a defect in a deliverable Lifecycle of high priority business change request varies from 2 to 10 weeks Time spent waiting for work to come, e.g., waiting for another team to end its part of the work Realization of 10%-20% productivity benefits through Lean initiative in multiple projects Organization and Skills Organization aligned to deliver on client needs: • Optimum organization structure • Key skills defined • Training and coaching A lean transformation is driven by people – not just technical tools. Success required all 5 elements to work together © Geometric Ltd. | Issue.6 | December 2013 2 Dimensions Cover Story A Geometric Newsletter LeanEdge at Geometric indicators (KPI) are defined and tracked to check the progress on Improvement in employee engagement level: We focus on improving these CSFs. the competency of people and on removing hindrances affecting Operational excellence as source of competitive advantage: Operational Excellence means providing leadership in creating value by performing our operations more efficiently with better Quality. Competitive advantage means we develop and excel on these attributes to outperform competitors. In simple word, we want to be the most efficient and highest quality service provider to our customers. efficiency of our people (through better systems and processes). Lean also helps us in objective measurement of performance of projects, improve feedback mechanism, and better team alignment. We believe that our focused actions will help us improve the engagement level of employees. We track the engagement level by conducting and employee survey every six months. Targets, measurement of KPIs and governance for these objectives We have defined the objectives and rigorous measurement mechanism for tracking the KPIs. Targets are set based on detailed findings of the diagnostic phase. The targets are also correlated with the industry benchmarks. We track the monthly performance of the projects on these parameters. Reviews are planned with project managers and teams to discuss current status and plans for improvement. We publish dashboards to track the success of our lean objectives with direct visibility of the top management. We have also set the performance appraisal goals for individuals based on these parameters. One of the key dimensions of lean is to define and improve on KPIs, which are critical to our customers and Geometric. With our focus on continuous improvement in these parameters and through regular communication with our customers, we can achieve competitive advantage. At organizational level, we have set a target of improvement in productivity by 15% to create overall value of USD 2 million for customer and Geometric in FY 14 (year ending 31st March 2014). We believe that we will be able to meet these targets and set much steeper targets for the coming years. Create ‘Value’ for the customer and Geometric: ‘Value’ in simple terms means the difference between ‘total benefits’ and ‘total costs’ over a period of time, as perceived by the customer. Hence, if we create more benefits for the same cost or deliver same benefits with lower costs, then we are creating value. Considering the complexity of measurement of ‘total benefits and costs’, we will measure the benefits and costs in the context of financial transactions with our customers with a sanity check that the value does not regress over time. We will also create value for Geometric by reducing the costs of our deliveries and by generating more profitable business or increasing the revenue at same costs. © Geometric Ltd. | Issue.6 | December 2013 3 Dimensions View Point A Geometric Newsletter Transformation using Agilean Approach The intensely competitive nature of the software product marketplace Agile Development Process Model at Geometric and shorter delivery cycles continue to put more pressure on product The agile development methodology adopted by Geometric is based on development teams. Moreover, as the market matures, the scope the common elements of the popular agile methods and the and sophistication of software applications is growing dramatically. cornerstone practice of iterative development. The primary activities in Agile software development methods address these challenges by the process are project initiation, iteration planning and execution, providing teams a pragmatic approach to deliver smaller increments of small releases, the production release and the underlying activity of functionality to the customers more quickly. tuning and maintenance support. Geometric is encouraging the application of Agile principles in all Project Initiation its projects. Geometric holds regular forums with software developers, Project Charter is a formal document developed to justify, explain, project managers, solution architects, and other project stakeholders to define, and ultimately authorize a project. In an agile environment, it is explore agile and adaptive software development approach at all levels. presumed that either provisional funding has been awarded or tacit The thorough review of the collected meetings has evolved into an Agile approval has already happened, thus eliminating the need for detailed Development Process Model - A step-wise approach of Transformation paperwork. Teams conduct a 4-to-8 hour vision meeting to prepare the roadmap and the AgiLean approach at Geometric. deliverables associated with the project charter. Product Manager ion rat Ite 3……n 1, 2, es ig Roles ld Bui Stakeholders , Test Potential Shippa b Product Increme le nt Prioritized Product Backlog , de i on rat Ite eview R ve cti pe os Project Team End Users Co Itera tio n Project Initiation g etin Process ? Business case and funding ? Contractual agreement ? Vision Box ? Initial Product Backlog ? Initial Release Plan ? Stakeholder buy-in ? Assemble Team cyc le: D n, Me Iteratio n Releasen Agile Project Manager Production Release Tuning Maintenance Product Backlog Product Backlog burndown Impediment List Artifacts Re tr Iteration backlog burndown Release Plan Iteration Backlog © Geometric Ltd. | Issue.6 | December 2013 4 Dimensions View Point A Geometric Newsletter Transformation using Agilean Approach resource bottlenecks, resource manager works with the training Vision Box The goal of the vision meeting is to define the boundaries and intent of organization to help cross-train roles within the teams and align with the project, by sharing the vision and needs of the business. The team their individual career development plans. designs the virtual box that would carry the product/ service - the final outcome of project. The front of the box will have the name and key Iteration Planning and Execution statement about the product/ service. The back of the box will have Iteration Planning Meeting some of the key features that can be transferred to sticky notes as the An iteration plan is detailed task list that serves as a tactical guide to high level features marking the beginning of the product backlog. In the help accomplish the iteration goal. Keeping the agile practice of vision meeting, the team and product owners discuss the features; the just-in-time design, it is the iteration planning meeting in which the agile project manager facilitates and writes down the assumptions, risks, product/service features are discussed and negotiated with the dependencies and key actions that come out of the meeting discussions. customer. This allows the team to make a realistic commitment on Finally, the product roadmap is presented with high level representation the scope of the work being defined. features to be delivered in each release, the target customers, Daily Scrum architecture needed to support those features, and the business value It is a daily standup meeting of few minutes, where all the team the release is expected to meet. The end result of the product vision and members attend and report their plan for the day based on the progress product roadmap discussions is also the prioritized product backlog. that they have made. The primary purpose is to inspect the work These inputs are used into the next level - Release Planning. plan (iteration backlog) by discussing the progress made by each individual against the tasks that were allocated during the iteration Release Planning Here the team determines how to map the work from the prioritized planning meeting. backlog into iterations that make up a release. Once the project is Iteration Review underway, updates to the release plan are made at the end of each Iteration review provides a designated time and space for collaborative iteration, based on the actual progress and the remaining work. Agile decision-making about the product, as well as an opportunity to review team uses abstract measurements such as story points, which follows the metrics, overall progress of the iteration, and the current state of the Fibonacci sequence (1,2,3,5,8,13,21…) or the Exponential scale product. The product is tested to meet the criteria set forth to meet the (1,2,4,8,16,32…) to estimate product backlog items. It is common for agile value of ‘working software’. The team provides a walk-through of features in the product backlog to be written as user stories, which is a format for writing requirements from a user’s perspective. These user stories are then estimated in a the complete as well incomplete work during the iteration. Additionally, the team reviews iteration metrics such as test coverage, burn down charts and velocity. This unit of measurement called ‘story points’. review also provides the team an opportunity to The number of story points a team can complete in collect and share feedback and recommend a single iteration lends the ability to forecast the changes both in the process and in the product. number of iterations a set of features will take to implement. This set of features called the release Iteration Retrospective backlog and is used as a baseline to measure the The iteration retrospective is to identify what progress of the project. worked well in the iteration, what did not work Resourcing it would like to take to improve the process. The roadmap and release planning meetings help Other retrospective activities include identify resource needs during the early phase, so conducting root cause analysis, defining team well, which item it can control, and what actions even before the first iteration happens, teams are ready to create slices of functionality. To avoid any © Geometric Ltd. | Issue.6 | December 2013 working agreements, recording decisions, and identifying actions items. 5 Dimensions View Point A Geometric Newsletter Transformation using Agilean Approach Small Releases Tuning The culmination of the release cycle is to release a new version of the During this ‘special’ iteration, two key activities are conducted - application. An agile and iterative development process enables smaller application performance and functional tuning. During functional and more frequent releases. Responsiveness increases because newly tuning, outstanding issues are resolved and any remaining low-priority discovered customer needs can be addressed in a much shorter project backlog items are assessed for delivery. These items are assessed timeframe, also risk is reduced because customers have the ability to to determine if they can be considered as ‘adoption boosting’ provide feedback as to whether the product is on track earlier in the functionality. Adoption boosting features increase the probability of the development process. users liking and immediately using the new application. Production Release Maintenance During production release, the application is published to production. The objective of the maintenance stage is to ensure that the application Depending on the nature of the application, the production release continuously supports the business through evolutionary maintenance. might be targeted to a limited set of users and may run in parallel with Therefore, this stage consists of a series of 1 to 2 week iterations any replacement systems. As soon as the application is in production, depending on the changes or new features identified in an ongoing the delivery team begins tuning the application. This stage is a basis. These iterations continue to follow all the primary activities in a mandatory part of our agile approach and is critical in preparing for the regular iteration and leverage all the necessary tools required to keep full application rollout and end-user adoption. the delivery team agile. At Geometric, we believe that the promise of agile cannot be fully realized without enabling technology that shortens delivery cycles, increases software development agility, project predictability, responsiveness to business change and overall team productivity. We believe that by adopting agile practices one can fundamentally change the way teams plan, run and manage software projects. Scaling these agile methods to increasingly demanding applications requires adaptive requirements, test and project management practices as well as appropriate tools to support larger and more distributed teams. By establishing these practices companies can get a real competitive edge, while delivery teams can meet both personal as well as business objectives. D Delivery improvements using Lean for a PLM solutions project with a leading off-highway manufacturer Geometric works with a leading off-highway equipment OEM to enable data integration between PLM, MES and ERP systems and seamless creation of process plans. As a part of our lean implementation in ongoing projects, we identified the levers for improvement in the project, thus resulting in significant measurable gains and greater valueadd for our customers and Geometric teams: Levers Identified ? Automation for repetitive tasks in support and release management ? Investigation and improvement suggestions for repetitive issues registered by PLM users ? Reduction in Requirement Study phase with the position of onsite coordinator and increased collaboration with customer Reduction in time spent in code check-in ? Improvement in internal QA process with ? buddy testing by developers R i g h t c o m m u n i c a t i o n m e d i u m fo r ? communicating with end users to resolve support issues Customer specific competency improvement ? Impact of Lean Implementation Building Success ? Number of tickets closed by Support team increased by 20% ? SLA Adherence improved by 10% ? Average “Mean Time to Repair” improved by 23% ? Project development productivity improved by 14% ? Structured trainings have been put in place for competency improvement ? Transparency in KPI’s has resulted into increased team engagement D © Geometric Ltd. | Issue.6 | December 2013 6 Dimensions Solution Showcase A Geometric Newsletter A Lean Manufacturing Approach with Anark Core™ MBEWeb™ MBEWeb Manufacturing leaders globally have a well established framework of directly understood and consumed by a 3D model-based product CAD, CAM, CAE and PDM tools to manage their design data. The definition (MBD) across the enterprise. proliferation of powerful 3D CAD modeling tool has revolutionized the product design and 3D is generally accepted as a standard practice Model Based Enterprise (MBE) is a “a fully integrated and collaborative environment founded on 3D product definition across most industries. detailed and shared across the enterprise, to enable rapid, Though these tools have positively impacted the digital product definition processes, they have also created collaboration islands due to dependency on specific file formats. Sharing up-to-date 3D product data seamless, and affordable deployment of products from concept to disposal.” while communicating critical design intent to downstream users is one Easy access to complete, latest and accurate 3D product data is one of of the biggest challenges that organizations are facing today . the biggest reasons for adopting MBE. It is clearly a lean technique and A lot of designs are created in 3D, but documented on 2D drawings and tiff images, etc. to serve several downstream operations such as manufacturing, inspection and assembly. These disconnected data sets suffer from a number of critical drawbacks and often cause problems in there are several tangible benefits that can be derived by adopting MBE. Some benefits derived by U.S. Department of Defense by adopting MBE include: ? Reduction in engineering and procurement costs by 27% ? Reduction in supplier costs by 8% downstream manufacturing. ? Reduction in scrap and rework costs by 19% Common challenges: ? Increase in supplier response by 50% ? When supplier data is not in sync with engineering released data, it leads to scrap, Supplier data Engineering data A recent survey from Longview Advisors and Lifecycle Insights report titled ‘The 2013 State of 3D Collaboration and Interoperability’, found that 69% of companies use 3D models off the critical path, i.e use rework and delay. of 3D deliverables outside the handoff between engineering ? When manufacturing best practices are not published across the enterprise, it leads to production variations. and manufacturing, including the use of 3D models in service, quality, training, technical documentation, marketing, sales and ? Global manufacturing poses significant challenge in protecting intellectual property. other organizations. In reality, preparing the 3D CAD data for design collaboration and data ? Absence of knowledge capture and reuse leads to knowledge loss with retiring workforce. exchange for downstream purposes is time-consuming and prone to errors. Also the downstream data must be in a format that is compatible Today, the industry stands at the crossroads of next logical evolution of with all CAD systems, so that the hundreds of supplies can easily access 3D collaboration - A Model-Based Enterprise, where engineering data is the data on a as-needed basis. More CAD models are being leveraged outside of engineering. Research indicates that 69% of companies use 3D models off the critical path The 2013 State Of 3D Collaboration And Interopability Report 69% LONGVIEW ADVISORS AND LIFECYCLE INSIGHTS © Geometric Ltd. | Issue.6 | December 2013 7 Dimensions Solution Showcase A Geometric Newsletter A Lean Manufacturing Approach with Anark Core™ MBEWeb™ Lean manufacturing approach with Anark Core MBEWeb solution To address these challenges, Geometric and Anark Corporation have come together to provide the right framework for adopting a MBE. Our solution, Anark Core MBEWeb enables manufacturing organizations to create and share up-to-date, 3D MBE documents with downstream users in manufacturing, supply chain, purchasing, quality, and after sales service. With MBEWeb, enterprise manufacturing companies can easily convert their 3D CAD parts and assemblies together with their attributes, dimensions and tolerances, product views, and other model based definition (MBD) information into fit-for-purpose, free-to-view, and always-in-sync, 3D HTML and 3D PDF MBE documents. Product Development Process Design & Engineering Proposal & Concept Manufacturing Planning Create, Verify & Manage product data Transforms 3D CAD + related data into fit for purpose & free to view 3D HTML and 3D PDF MBE documents Manufacturing Sustainment End of Life Consume product data 3D HTML MBE Designer Designer Designer Sourcing Manufacturing Service Suppliers MBEWeb Product Databases Vis BoM PLM ERP Routing Manufacturing Database mBom SECURELY share 3D MBE documents for respective roles MES Legacy 3D PDF MBE MBEWeb Use Cases The documents are free to view within standard PDF and HTML applications, and can support several downstream use cases. Integration to PLM, ERP and MES data ensures that documents are always-in sync with the current engineering released versions and manufacturing best practices. Fully Semantic Technical Data Package Assembly/ Disassembly Work Instruction Solution Benefits ? Making 3D product data as the Master across extended enterprise ? Cost effectively sharing up-to-date, high fidelity product data in a neutral format with downstream users ? Aggregating product data from multiple enterprise systems ? Providing cost effective, cross platform visualization for intuitive documentation Animated Welding Process RFQs/ RFI First Article Inspection ? Protecting intellectual property For solution demo, visit>> D © Geometric Ltd. | Issue.6 | December 2013 8 Dimensions Geometric Updates A Geometric Newsletter In the News In the Events Geometric launches a standalone DFX validation solution Siemens PLM Connection Europe and Detroit Regional Users Group Meeting 2013 Geometric announced the launch of Geometric DFX, a standalone application for carrying out DFX validation of product designs. Geometric DFX is powered by Geometric’s award-winning design for manufacturability solution, DFMPro®, and leverages the CGM 3D modeling kernel from Spatial Corp., a leading provider of 3D components for technical application development. Spatial’s 3D InterOp is also used to enable data reuse for native CATIA® V5 and other leading CAD formats... Read More>> CAMWorks® becomes the first CAM solution to provide end-to-end seamless integration Geometric launched the 2014 version of its leading intuitive solids-based CNC programming solution, CAMWorks. With the addition of true G-code simulation, CAMWorks is the most complete fully integrated end-to-end CAD/CAM solution from the initial part design, to creating a CNC program, to full machine simulation; thus, reducing data redundancy and saving valuable shop floor time... Read More>> Analyst Take MBEWeb: An Automation Enabler for Model-Based Initiatives... Read More>> Geometric was a gold partner at Siemens PLM Connection Europe and premium sponsor at the Detroit Regional Users Group Meeting. Our product and service innovations through smarter partnerships was showcased through DFMPro for NX™ and Teamcenter CAPA - a quality management solution jointly developed by Geometric and Siemens PLM. Dassault Systèmes’ 3DEXPERIENCE Forums in France and North America Geometric participated in the France and North America 3DEXPERIENCE forums. At the event we interacted with customers from various industries and organizations, experienced live demonstrations, and shared best practices. At the event, Geometric demonstrated its solutions for empowering the business intent. Our approach for Integrated Systems Engineering was a topic of active discussions. NASSCOM Engineering Summit 2013 Registered Office Geometric Limited, Unit No. 703-A, 7th floor, B Wing, Reliable Tech Park, Airoli, Navi Mumbai 400 708 India Tel +91.22.6705 6500, Fax +91.22.6705 6891 NEXTdimensions@geometricglobal.com | www.geometricglobal.com Geometric was the program folder sponsor for NASSCOM’s annual event, Engineering Services Summit 2013 held in Pune, India, on October 8 and 9. The theme of the summit was ‘future of engineering’. At the event, Geometrics’ MD & CEO, Mr. Manu Parpia, spoke and moderated a panel discussion on the topic ‘India impact of engineering - marvel from and for India’. During his presentation, Mr. Parpia talked about how India has been transforming to become a strategic engineering partner, and showcased some examples of ‘engineered in India’. He also covered potential of India as a market, and characteristics of the Indian buyers. In addition, we showcased our differentiated engineering solutions at the event. Confidentiality Notice The material contained in this newsletter represents proprietary and confidential information pertaining to products, technologies & processes belonging to Geometric Ltd, its subsidiaries and its clients. All information in this newsletter is to be treated in confidence. The recipient must obtain Geometric Limited’s written consent before the recipient discloses any information on the contents or subject matter of this newsletter or part thereof to any third party which may include an individual, firm or company or an employee or employees of such a firm or company. The names and trademarks used in this newsletter are the sole property of the respective companies and are governed/ protected by the relevant trademark and copyright laws. © Geometric Ltd. | Issue.6 | December 2013
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