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The Laurel Spirit V OLUM E 2 1 • S UM M ER 2015 A LAUREL HEALTH CARE COMPANY ASSOCIATE PUBLICATION Fun, Food and Festivities at Laurel Day Our people make Laurel Health Care great. Every year, we say thank you to our Associates on Laurel Day. Every facility celebrates in their own way, but no matter what they do it’s sure to involve lots of fun — and usually lots of food! The Laurels of Galesburg Associates and families at The Laurels of Galesburg enjoyed beautiful weather and lots of laughter at their Laurel Day picnic. The little ones loved the face painting and balloon art! The Laurels of Steubenville h took a ori Mars L r to a tr ce at The Adminis to the fa l— a r e v e s pie—or nville. f Steube o ls e r u a L Associates at The Laurels of Steubenville do not let a little rain stand in the way of fun. In spite of some showers, everyone enjoyed a fun-filled day with games, a scavenger hunt, door prizes, and lots of food. The ice cream man even made a special stop! New Administrator Lori Marsh was initiated to the Laurel family with cream pies and silly string. The Laurels of Kent At The Laurels of Kent, Laurel Day is spent outside in a carnival atmosphere. Associates compete for prizes in a variety of games, activities, and competitions, many involving water balloons. Other games include a watermelon eating contest and tug-o-war. Grand prizes are reserved for those brave enough to go down the waterslide! Prizes are paid for by the STEPS committee with the proceeds from fundraisers held throughout the year. Associates and their families also enjoy face painting, water balloon fights, a summer cook out, and the Laurel Legacy awards. (CONTINUED ON PAGE 8) A W O R D F R O M O U R C U S T O M E R S Words of Thanks Often, Laurel Health Care Associates go above and beyond the call of duty, reaching out in the communities they serve and demonstrating The Laurel Way of Caring. Here are a few of the letters, or excerpts of letters, of appreciation we have received commending these Associates for their extra efforts. thington staff at The r o W f o s l e on he Laur all of you e] T lar, [w ated to in particu r is dedic in the This lette rthington. Today, rticipated a o p o W h f o w Laurels several gnize all e to reco an after she faced d patience k li ld u o w m s an eslie Nate sues. Your effort L f o d her on re a c nd helpe alth is a e h t o ic n h p ld ries, and cou catastro at Leslie er memo one h h w k c d a e b iz recogn ive, gain ry single ey to surv ndent again. Eve the journ e n a life; p semi-inde nificant impact o ntact that become ig s co n have a a pivotal ey can of you ca isit, and touch is o that th ey s t n v e , ll id a s c every es a Re world th ns or guid g in a restricted ll for strengthe in to liv nk you a y a a h w T . ir s e e find th emselv uild for th ication. did not b ded sion and your pas avid, D : n a l C man The Natne d Cheryl Barry, a The Laurels of Defiance Tracey Belcher, STNA, has been exceptional during my stay. I appreciated all of her help. She was very quick to answer my light with a smile on her face. Thank you for everything. I will miss you! Theresa (Clemens) is such an attentive caring nurse. I had her last year and again this stay. She made me feel as if I was her only patient. She took time to explain things to me and made sure I had my pain controlled. Thank you and I will miss you. Deb Cain Longwell 2 The Laurels of S andy Creek I want to than k you for the ex cellent care I re during my stay . I loved the st ceived aff and becam many. I will ne e friends with ver forget you all. Below are some of the be names of st aides I was close to and th my life: Peggy ey enriched (my energizer bunny), Angel Michelle (who a (loved her), was always th ere with an en word), Jody (lo couraging ved her bouncy personality), D man!), Edna (g an (the reat smile), Jane (always willing when I needed to help her), Lynette (w orked those do plus Jaime on uble shifts), the third shift who always ru my call light in shed to answer the wee hours of the night, an too many to na d the rest me. Now for th e great nursin (loved her to pi g staff: Tina eces), Aeron (fu nny man), Tanz gal), and of co y (great urse Dee (my JIF peanut butt and I can’t forg er buddy), et Cheryl (my giggling buddy) to thank Janine . I also want , my managem ent buddy. Plus thank the grea I want to t therapy staff for all the grea and words of t workouts support. Again , I want to expr heartfelt thanks ess my for the excelle nt care. Sharon Demond lanchester The Laurelslsoanf dB Health guys at Laurel h a most To all of the ga ught me throug o br ve ha u ical health Care, yo tional and phys o em f o e tim ateful. Your difficult be eternally gr ill w I d an s nsistent good problem humor and co f o e ns se l fu very a wonder made my reco s es ln fu lp he stay at The care and ginning of my be e th m o fr y d I hope and certaint forget you an r ve ne ill w I yourself you Laurels. need care for er ev u yo if been. Thank pray that kindly as I have as d te ea tr od wishes, will be ith love and go W h. uc m so you all Joy Shoemaker T H E L A U R E L W A Y O F C A R I N G C O M E S F R O M W I T H I N D E M O N S T R A T I N G T H E L A U R E L W A Y Focus on... Awards 2015 Management Meeting Awards Laurel Health Care Company is pleased to recognize these facilities and Associates for outstanding performance in 2014. Congratulations to all of the hard-working Managers and Associates who made these results possible. Pinnacle Award Overall Winner – The Laurels of Bon Air Runner-Up – The Laurels of Congratulations to the Associates of The Laurels of Bon Air, winner of the Pinnacle Award for the fourth year in a row. The facility received a check for $10,000. 25% will be spent on an employee celebration, and the rest will go towards facility improvements. The Laurels of Charlottesville came in second place for the Pinnacle Award for the second time this year. They received $5,000 for facility improvements and employee recognition. Charlottesville The Laurel Way Award Winners for outstanding demonstration of The Laurel Way of Caring The Laurels of Athens The Laurels of Blanchester The Laurels of Bon Air The Laurels of Carson City The Laurels of Charlottesville The Laurels of Defiance The Laurels of DeKalb The Laurels of Forest Glenn The Laurels of Galesburg The Laurels of GreenTree Ridge The Laurels of Hillsboro The Laurels of Hendersonville The Laurels of Kent The Laurels of Massillon The Laurels of Mt. Pleasant The Laurels of Norworth The Laurels of Salisbury The Laurels of Shane Hill The Laurels of Summit Ridge The Laurels of Toledo The Laurels of University Park The Laurels of Willow Creek The Laurels of Worthington Maplewood of Athens Maplewood of Mt. Pleasant Maplewood of Marshall Maplewood of Shane’s Village The Gaulke Award for Outstanding Business Management The Laurels of Athens (Business Office Manager: Julie Huggins) T H E L A U R E L W A Y O F C A R I N G C O M E S F R O M W I T H I N 3 D E M O N S T R A T I N G T H E L A U R E L W A Y Management Laurel Legacy Award Winners The Laurel Way We are a team of professionals dedicated to promoting the highest level of independence and quality of life for our Guests by creating a comfortable living environment and providing comprehensive health care services. To accomplish this, we have a responsibility to: Treat everyone with dignity and respect Conduct ourselves with the highest level of integrity and ethical behavior Be uncompromising in our standards of quality of care and service Attract, train and retain knowledgeable, caring and compassionate individuals Challenge ourselves to grow as people, as professionals and as a company Earn a fair and reasonable profit for our stakeholders We embrace these responsibilities, with commitment and enthusiasm, in our pursuit of The Laurel Way. for exceeding Guest and Employee expectations The Laurels of Athens The Laurels of Blanchester The Laurels of Charlottesville The Laurels of DeKalb The Laurels of Fulton The Castor Award Winners for outstanding quality of care and service The Laurels of Athens The Laurels of Bedford The Laurels of Bon Air The Laurels of Carson City The Laurels of Defiance The Laurels of DeKalb The Laurels of Forest Glenn The Laurels of Fulton The Laurels of Galesburg The Laurels of GreenTree Ridge The Laurels of Hendersonville The Laurels of Salisbury The Laurels of Summit Ridge The Laurels of University Park 100% Club Winners for full occupancy during 2014 The Laurels of Athens The Laurels of Bedford The Laurels of Blanchester The Laurels of Bon Air The Laurels of Canton The Laurels of Carson City The Laurels of Charlottesville The Laurels of Defiance The Laurels of Forest Glenn The Laurels of Fulton The Laurels of Galesburg The Laurels of GreenTree Ridge The Laurels of Hilliard The Laurels of Hillsboro The Laurels of Huber Heights The Laurels of Norworth The Laurels of Salisbury The Laurels of Shane Hill The Laurels of Steubenville The Laurels of Toledo The Laurels of University Park The Laurels of West Carrollton The Laurels of Willow Creek The Laurels of Worthington Maplewood of Athens Maplewood of Marshall Maplewood of Mt. Pleasant Maplewood of Sandy Creek Maplewood of Shane’s Village Sales Achievement Awards Percent Over Budget: Medicare: The Laurels of Hillsboro Total: The Laurels of Shane Hill 4 The Laurels of GreenTree Ridge The Laurels of Norworth The Laurels of Salisbury The Laurels of Toledo The Laurels of Worthington Medicare/Medicare Replacement Days: The Laurels of Bon Air T H E L A U R E L W A Y O F C A R I N G C O M E S F R O M W I T H I N D E M O N S T R A T I N G T H E L A U R E L W A Y Meeting Awards Rehab Awards for Documentation The Laurels of Carson City The Laurels of DeKalb The Laurels of Forest Glenn The Laurels of Hilliard The Laurels of Kent The Laurels of Massillon The Laurels of Summit Ridge The Laurels of Toledo The Laurels of West Carrollton The RSD Rookie of the Year Casey Pontones, The Laurels of Canton Rehab Services Director (RSD) Awards Best Fiscal Management: The Laurels of Massillon & The Laurels of Toledo Best ICF/Part B Patient Advocacy: Associate s particip ate in M Meeting anageme classes. nt The Laurels of New London Best Staffing Management/ Productivity: Rehab RUGs Management: New RSD Council Member New DON Council Member Tyler Mackall, The Laurels of Bon Air Marleen Miller, The Laurels of DeKalb The Laurels of Bedford The Laurels of Steubenville The Laurels Mission Statement Creating a Legacy By Exceeding the Needs and Expectations New RSD Council Member Tyler Mackall with Regional Rehab Manager Beth Simpson New DON Council Member Marleen Miller The Finnerty Award Winners for excellence in property management The Laurels of Blanchester The Laurels of Carson City The Laurels of DeKalb The Laurels of Fulton Of Those We Serve, While Embracing The Laurel Way The Laurels of Hendersonville The Laurels of Massillon The Laurels of Steubenville The Laurels of Toledo T H E L A U R E L W A Y O F C A R I N G C O M E S F R O M W I T H I N 5 A C L O S E - U P L O O K A T A C T I V I T I E S Reflections The Laurels of Massillon Guest at The Laurels of Massillon enjoyed a special visit from Jungle Terry. He brought all kinds of animals, including an American alligator, a boa constrictor, a corn snake, doves, turtles, a scorpion, a tarantula, and even a skunk! The Laurels of DeKalb During National Nursing Home Week, The Laurels of DeKalb hosted a canvas painting activity. Guests painted under the direction of an area artist. Pictured: Guest Verna Morrow proudly holds her rendition of the painting. The Laurels of Norworth Guests showed off their skills at a watermelon seed spitting competition at The Laurels of Norworth. What great fun after enjoying a summer treat! 6 The Laurels of Toledo The Therapy Team at The Laurels of Toledo built a raised flowerbed for Guests with an interest in gardening. The team is always looking for ways to incorporate Guests’ interests and hobbies into occupational therapy. Pictured: COTA Cristina Nickle and Guest Janis Deahl show off the results of their hard work. The Laurels of University Park Guests and a few special friends enjoyed hamming it up at the summer photo shoot at The Laurels of University Park. Pictured: Guest Bobby Sgro and Medical Supplies Associate Freeda Stewart raise a coconut cup of summer fun. The Laurels of Fulton We are blessed to have many Associates who give of their time and talents far beyond the workday. Maintenance Director Jeremy Swan took his personal time to build this amazing bench for the courtyard at The Laurels of Fulton. Wonderful work, Jeremy! T H E L A U R E L W A Y O F C A R I N G C O M E S F R O M W I T H I N The Laurels of Steubenville This time last year the goats "Bubbles" and "Kid" paid a visit to The Laurels of Steubenville. They had such a great time that they returned again this year with new additions Lola and Ace. One of the baby goats was named after a Guest! Pictured: Restorative Aide Brittany Ragen holds Baby Goat Lola while Guest Lola looks on. The Laurels of Shane Hill and Maplewood of Shane's Village The Laurels of Shane Hill and Maplewood of Shane’s Village celebrated their first annual SummerFest in July under a large tent at the facility. More than 200 family and friends, community members, volunteers, and Guests enjoyed fried chicken and freshly baked pies. Entertainment was provided by local oldies band Triad and Marty the Magician. The Laurels of Worthington During the summer, Guests at the Laurels of Worthington enjoy visiting the different Metro Parks around the Columbus (Ohio) area. In July, they traveled to Highbanks Metro Park for a picnic on a beautiful sunny day. After lunch they enjoyed card games, a walk through the park, and people watching. Maplewood of Marshall Each month, Maplewood of Marshall celebrates birthdays in the Maplewood of Marshall Ice Cream Parlor. Pictured: Guests Dorothy Van Meter (left) and Mary Lou Ebner (right). The Laurels of Forest Glenn Mr. Anthony (a.k.a. Nathan) Cooke, a Guest at The Laurels of Forest Glenn, was inducted to the GCAA (Greater Cleveland Athletic Association) 2015 Sports Hall of Fame. Mr. Cooke played basketball for the Garner Tigers from 1959-1963, where he was known as “Blimp.” After being presented with his award he said he felt like Michael Jordan! The Laurels of DeKalb The Laurels of DeKalb hosted a local Tractor Pull Club. Nine restored tractors and their owners came. Guests enjoyed every minute, many of them reminiscing on their own “farm days.” Of course, each Guest wanted to talk to the owner of their preferred make and model of tractor! T H E L A U R E L W A Y O F C A R I N G C O M E S F R O M W I T H I N 7 W H O , W H A T , W H E R E , W H E N A N D H O W Spirit News Laurel Day (continued from page 1) The Laurels of Toledo Associates at The Laurels of Toledo channeled their inner pop stars with a fun-filled karaoke day. Dancing, food and a photo booth rounded out the day. Door prizes included iPads, restaurant gift cards, and tickets to Cedar Point. The Laurels of Bon Air n ator Rya Administr aits his fate aw Koeniger The k tank at n u d e th in . f Bon Air Laurels o Associates at The Laurels of Bon Air enjoyed a good old-fashioned American cookout with hotdogs, hamburgers, and fried chicken. Kids loved the bouncy house and cotton candy machine. Everyone enjoyed taking aim at Administrator Ryan Koeniger in the dunk tank PTA Matt Snyder raps to the Beastie Boys' "Paul Revere" at The Laurels of Toledo. The Laurels of Sandy Creek The Laurels of Sandy Creek celebrated Laurel Day with a veritable feast of pulled pork, hamburgers, corn-onthe-cob, baked beans, watermelon, popcorn, snow cones, and many other delicious treats. The celebration was a family-style affair with yard games, kid prizes, and raffle prizes including a FitBit, a TV, and a $100 gift card. The day was capped off with more fun as members of the management team (chosen based on votes in the form of donations to the STEPS committee) were doused with whipped cream. Celebrating 30 Years at The Laurels of Defiance Congratulations to Debbi Kisor, who is celebrating her 30-year anniversary at The Laurels of Defiance. She began her career as an STNA and later worked as a Restorative Assistant. She is currently working as a Rehab Technician in the Therapy Department. She says that each position has been equally rewarding, with its own set of rewards and challenges. Debbi lives in Defiance with her husband, Larry. They have three children who have blessed them with 11 grandchildren. Thank you for your service, Debbi! Words of Wisdom from Debbi: “No matter the position, the goal is always the same: Guest satisfaction. Always put your best foot forward, knowing at the end of your shift you have given your best. If you can’t listen to someone, laugh with someone, and cry with someone—you had better try a different career. And remember your pedicures because you definitely need your feet!” If you have ideas for stories, features or photos for an issue of The Laurel Spirit, let us hear from you! Please submit your ideas to your Administrator who will pass them on to the editor. Thank you! 8