DR. PAUL HOMOLY,CSP
Transcription
DR. PAUL HOMOLY,CSP
MAY 7 2 0 1 5 UNCASVILLE, CT DR. PAUL HOMOLY, CSP DR. PAUL HOMOLY, CSP Dr. Paul Homoly, CSP, is a world-class leader in dental education. As a comprehensive, restorative dentist and acclaimed educator for over twenty-five years, he is known for his innovative and practical approach to dentistry. He has authored the best-selling books Dentists: An Endangered Species; Isn’t it Wonderful When Patients Say “Yes!”; Making it Easy for Patients to Say “Yes!”; Just Because You’re Leading… Doesn’t Mean They’ll Follow, and Just Because You’re An Expert… Doesn’t Make You Interesting. Paul also created and wrote the on-line curriculum and iTunes app Case Acceptance for Everyday Dentistry and co-created the iTunes app DDS GP YES. While devoting his full time focus to coaching, authoring and innovating, he remains a current member of the American Dental Association, The American Academy of Cosmetic Dentistry, The North Carolina Dental Society and is licensed to practice dentistry in the great state of North Carolina. Dr. Homoly successfully leads The Sirona Speakers Academy and holds the highest earned designation in professional speaking – Certified Speaking Professional (CSP) – from the National Speakers Association. Fewer than ten percent of professional speakers are distinguished at the CSP level. He is the first and only dentist in the world to earn this designation. Dr. Paul Homoly is President of Homoly Communications Institute. Its focus is coaching high performance dental teams while advancing communication in dentistry, worldwide. Paul’s unique process helps dentists master their practice, giving them more freedom in their work and life. Dr. Paul Homoly, CSP 3611 Mt. Holly-Huntersville Road Suite 204-262 Charlotte, NC, 28216 800-294-9370 paul@paulhomoly.com www.paulhomoly.com 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 Copyright © 2014 Homoly Communications. All Rights Reserved. Discovery Guide™ Date __________________ Patient ________________________________________________ Patient No. ___________________ The Four Chiefs Chief Condition: ________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ Chief Disability: (lack of confidence, fear, discomfort, inconvenience, worry) _____________________________________________________________________________________ _____________________________________________________________________________________ Chief Benefit: (opposite of disability) _________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ Chief Fit Issue: (time, money, events, emotions, health) _______________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ New Patient Interview Occupation Spouse/Family Schools/Neighborhood Hometown Hobbies/Vacations/Fun Copyright © 2014 Homoly Communications. All Rights Reserved. SIDE 1 Examination Discovery Guide Dialogues™ Discovery Guide™ YES 1 Compelled Awareness Apathetic 3 Q 1&3: “As you know...” Q 2&4: “Did you know...” Consequences Awareness of Condition “Other patients of mine with similar conditions... if left untreated...” Concern NO 2 Aggravated YES Disability Q 1&2 “I know you’re concerned...” Clueless 4 Q 3&4 “Are you concerned?” NO Case Conversation Concerned/Not Concerned Treatment Sequence 1. ________________ Benefit 2. ________________ Fit 3. ________________ 1 3 4. ________________ 5. ________________ H/O Fit 6. ________________ Copyright © 2014 Homoly Communications. All Rights Reserved. SIDE 2