Napa WIB Highlights - Napa-Lake Workforce Investment Board
Transcription
Napa WIB Highlights - Napa-Lake Workforce Investment Board
Highlights Report 2010 to 2011 Table of Contents Page Introductory Statements 3 From the Chair and Vice Chair of the Workforce Investment Board 5 From the Director of the Workforce Investment Board Workforce Investment Board 7 Mission & Vision 9 5 Core Roles 13 15 Board Members Our Basic Programs and Services Highlights & Accomplishments 19 Two new websites 20 Three new satellite career centers 21 Sector Initiatives 22 GREEN Grant 24 Greenoccupedia 25 Career & Training Network 26 Napa County’s Emerging Green Economy 27 Economic Opportunity and Workforce Development in Napa County 29 Looking Back 30 Looking Ahead 31 About Napa County 1 The Napa County Workforce Investment Board is proud to release this report which serves to highlight some of our accomplishments over the past two years. It is an honor and a pleasure to serve as Chair and Vice Chair of the Board and we would like to extend our sincere appreciation to the dedicated board members, partners and staff that make a difference in our local community. In our opinion, the Napa County Workforce Investment Board is an exemplary model of how the public and private sectors can work together to respond to the needs of the community. The Board does an excellent job overseeing numerous important programs and our focus on building relationships is evident through the creation of many strategic initiatives discussed in this report. Through its many programs and initiatives, the Board helps to ensure that Napa businesses have a skilled workforce and residents have opportunities to develop the skills needed to work locally, with an eye on fulfilling and satisfying employment that provides good wages. This win-win, linking job seekers with employment opportunities, strengthens our economy and improves the quality of life for our residents. We look forward to continuing our efforts on strategic initiatives while at the same time continuing to work with the leaders in our region to resolve workforce development challenges. Mary Ann Mancuso, Chair Brad Wagenknect, Vice Chair Napa County Workforce Investment Board 3 As the director of the Napa County Workforce Investment Board, it gives me great pride to release this report on our highlights and accomplishments from 2010 to 2011. This report shows how we have taken great strides in the past two years to develop a Board that has become a leader in our community. We have built and strengthened our relationships with the business community as well as civic, city and economic development leaders. Our business services model and our layoff aversion efforts have helped us to achieve our core goal of supporting the needs of local businesses. We also continue to create self-sufficiency for job seekers through our WorkforceNapa Business & Career Center and supplemental grants such as our California Clean Energy Workforce Training Program. The combined efforts of the Board, service providers and our partners helped us to meet and exceed all of the performance measures set by the State of California. I’d like to thank the board members and staff for all of their hard work and dedication to the community. I look forward to working with the Board, the business community and elected officials to build upon the strong initiatives started in 2009. Bruce Wilson Director, Napa County Workforce Investment Board 5 Mission & Vision of the Napa County Workforce Investment Board The Napa County Workforce Investment Board (WIB) is our community's only organization that has workforce development at the center of all of its work. We understand that a strong local economy is characterized by an abundance of well-paying jobs and that the availability of a skilled workforce will assure continued economic success for our businesses. In order to promote a strong local economy, the WIB assures the integration of effective employment, training, education, and business services for job seekers, workers and employers. OUR VISION is a strong local economy in which employers have an ample supply of skilled labor resources and residents have access to an abundance of quality jobs. OUR MISSION is to respond to the labor and training needs of our employers and job seekers by designing a workforce delivery system that is outcome based, leverages community resources, explores new training alternatives, and influences education and workforce policy. The Workforce Investment Board works in partnership with the Napa County Board of Supervisors, which serves as the chief elected official and fiscal recipient for the local workforce investment area. Together these two bodies oversee local workforce development activities and establish programs and services in response to the workforce needs of Napa County. The County’s Health and Human Services Agency functions as the one-stop manager in delivering key services through the WorkforceNapa Business & Career Center. 7 Five Core Roles of the Workforce Investment Board (WIB) 1. CONVENER WIBs are an important nexus of communication, facilitating dialogue about workforce issues among employers, policymakers, labor, education, economic development and the public. Regional economies have complex sets of workforce issues that span across business, community organizations, government, organized labor and residents. Workforce issues are about skilled workers, but they are also about the changing workplace, access to jobs for all populations, transportation and housing, and support for workers such as health care and childcare. As intermediary organizations with participation from business, labor, non-profits, government, and educational institutions, WIBs can ensure that all of the right people are in the room for critical discussions about the region's economy and workforce needs. WIBs bring together business leaders to respond to local workforce needs with an understanding and focus only possible at the regional level. Convening businesses within key industry sectors to better understand the needs of the industry provides valuable information for organizations providing education and job readiness services. WIBs also convene around specific issues of critical importance to the community, such as low wage workers, the aging workforce, or school drop-out rates. 9 2. WORKFORCE ANALYST WIBs play a key role in collecting and analyzing labor market data for their region. This entails not only finding and using statistical data to paint a picture of the local economy, but turning that data into useful information for educators, policy makers and the business community. Often, statistical information is several years old, so the WIB also takes a proactive role in using its convening role to bring together employers through focus groups and other mechanisms to understand the current and future skill requirements and hiring needs of key industries. Understanding and disseminating information about trends in employment can be valuable to One-Stop Career Centers, community colleges, and schools. Mapping the gaps between the needs of the economy and the current delivery system is also a key function of the WIB. WIBs often initiate asset mapping in their communities, to provide information about the services that are available. They also scan their region to learn about the potential mismatches between the skills required and the current workforce, or the education and training needed by residents and the actual programs offered. Information about jobs and career pathways, described in accessible ways for students and job seekers is also a critical function of the WIB. Often, employers can't see the career pathways within their industry, and the WIB works with tools to map occupations and skill requirements in ways that can be used by both people who want to enter a career field or industry, and incumbent workers who want to advance in their careers. 3. BROKER WIBs play an important role in bringing people and groups together, providing them with access to the information that they need to make informed decisions, and brokering agreements between employers, government agencies, and various programs. A WIB functioning as an intermediary provides a mechanism to connect organizations, institutions, businesses and people to each other and to the services and information they need. WIBs serve an important role in bringing together the business community in specific industry sectors and educational agencies to help "translate" from one system to the other, and to help develop services that meet the needs of business. 10 4. COMMUNITY VOICE An important function underlying these roles is that of communication. WIBs serve as a community voice in a number of ways. By using the information gathered as a result of convening employers, WIBs can help regions articulate their needs to policymakers at all levels of government. WIBs can use information gathered as part of their workforce intelligence activities to communicate key skill shortages, skill gaps, the need for labor and/or job opportunities. WIBs also serve as the voice of the community, by articulating the needs of individuals looking for training and jobs. Returning Veterans, people being released from the correctional system, and individuals with disabilities or special needs often need more intensive services that the WIB is prepared to provide. With its diverse membership, the WIB is uniquely positioned to tell the whole story - not from the point of view of business, government, labor or community group - but from the whole. This voice can provide powerful messages to the legislators, Government administrators, and other policy leaders. 5. CAPACITY BUILDER As a capacity builder, the WIB has a responsibility to scan the performance and effectiveness of local One-Stop Career Centers, training programs and other community resources, and ensure that services are of high quality. The WIB can provide critical guidance to agencies in the form of technical assistance, well-articulated goals and performance measures, and insistence on excellence. Using their role as convener, the WIB can bring together service providers and educators to inform them of current and future workforce needs, to learn about best practices on the ground, and to facilitate dialogue about the most effective ways to serve businesses and job seekers. 11 Napa County Workforce Investment Board Members, 2010 to 2011 Chair: Mary Ann Mancuso, ipost* Vice Chair: Brad Wagenknect, Supervisor, Napa County Board of Supervisors* Past Chair: William Kreysler, President, Kreysler & Associates* Greg Armstrong, National Electrical Contractors Association* Lisa Batto, Napa Chamber of Commerce Mark Bontrager, Executive Director, Aldea Children and Family Services Dean Bowen, President, Net-Flow Corporation Stephanie Cabral, Manager of Workforce Services, Experience Works* David Dias, Sheet Metal Workers Union, Local 104 Jackie Diaz, Human Resources Manager, Joseph Phelps Vineyards* Mounir Fahmy, Owner, Bayleaf Restaurant Jeri Hansen-Gill, CEO, Sustainable Napa County Peter Harsch, California Department of Rehabilitation Aurelio Hurtado, Director, California Human Development* Drene Johnson, Executive Director, Community Action of Napa Valley* Reuben Katz, Director, Culinary Institute of America at Greystone* Patrick Kellaher, General Manager, Mustards Grill* Susan Knapp, President, A Perfect Pear Jennifer La Liberte, City of Napa* Mark Leonardi, President, MLA Events, Inc Gerardo Martin, Financial Advisor, Waddell & Reed* Sherry McKillop, Follow Your Compass* Sue Nelson, Vice President Instruction, Napa Valley College Barbara Nemko, Superintendent, Napa County Office of Education* Beth Painter, Executive Director, Napa Valley Economic Development Corporation Janice Payne, Manager of Recruitment Services, Kaiser Foundation Health Plan Brett Risley, Sheetmetal Worker's International Association* Dorothy Salmon, NewLevel Group* Peter D. Schiller, Manager, California Employment Development Department Don Shindle, General Manager, Westin Verasa* Rhonda Slota, Principal, Napa Valley Adult School Ronald Souza, Partner, Lynch, Gilardi & Grummer Kyle Wheeler, Manager, Pipe Trade Association Carol Marie Whichard, President, Communication Workers of America* Michael White, Carpenters Training Committee for Northern California Teresa Zimny, Deputy Director, Napa County Health & Human Services * indicates current member 13 Our Basic Programs and Services All local Workforce Investment Boards (WIBs) in the U.S. administer Workforce Investment Act (WIA) Adult, Dislocated Worker, Youth, and Rapid Response programs. The Napa County Workforce Investment Board’s flagship product is the WorkforceNapa Business & Career Center, which is managed by the Napa County Health and Human Services Agency. Services provided through the Business & Career Center include: SERVICES TO BUSINESSES Financial assistance for: o Incumbent worker training costs o Customized training costs o On-the-job training wages WorkKeys job profiling Rapid Response assistance for employees faced with downsizing Recruitment assistance SERVICES TO INDIVIDUALS Job registration and referrals Application and resume assistance Interviewing skills training Counseling/case management WorkKeys and other skills assessments Career counseling and planning Referral and financial assistance for training The WIA Adult Program provides services to adults aged 18 and older in accordance with Section 101 of the WIA. The goal of the Adult Program is to assist clients in achieving self-sufficiency by providing access to Core, Intensive, Training, Placement, and Post Follow-up Services through the One-Stop Career Center system and its partners. The Dislocated Worker Program provides the same services as the WIA Adult Program but to individuals who have been terminated or laid off, or who have received termination or layoff notices. The Dislocated Worker Program can also provide services to displaced homemakers and selfemployed individuals who are unemployed as a result of general economic conditions. 15 The Youth Program prepares youth for postsecondary educational opportunities, linking academic and occupational learning, career paths, and employment. Participants also receive guidance, counseling and follow-up services to encourage them to pursue post-secondary education. For the past two years, the Napa County Workforce Investment Board has been contracting our youth services to V.O.I.C.E.S., a program of On The Move – a nonprofit organization based in Napa. V.O.I.C.E.S. is charged with providing a youth-friendly service delivery system dedicated to the unique needs of at-risk youth. We are also proud to have been able to provide Summer Youth Employment Programs for two out of the past three years to Napa youth between 16-21 years of age. Rapid Response services are for both employers and employees transitioning through downsizing or plant closures. Rapid Response is a pro-active, business-focused, and flexible strategy designed to respond to layoffs and plant closings by quickly coordinating services and providing immediate aid to employers and their affected workers. Rapid Response can also provide customized services on-site at an affected employer, accommodate work schedules, and assist employers and workers through the painful transitions associated with job loss. A Summer Youth Employment Program experience for Luis Leon. Left to Right: John Conrad, Chief Engineer for Embassy Suites of Napa Valley, Ricardo Castillo, Head Landscaper for Embassy Suites, and Luis Leon 16 “Most employers don’t even realize the resources and services out there that can help them and their employees before, during and after a lay-off experience,” says Julia Smith, Business Services Coordinator for the Napa WIB. “EDD's Work Sharing program, for example, allows for the payment of Unemployment Insurance benefits to workers whose have had their hours and earnings reduced but not eliminated. For some employers going through a temporary squeeze, it can be a very practical alternative to layoffs and a Godsend for the employees.” The Napa County Workforce Investment Board received a combined $2,869,771 in fiscal years 2009-2010 and 2010-2011, and used these funds to serve 4,699 residents in Napa County. In addition, the Napa County Workforce Investment Board was successful in obtaining significant additional grant funds from ARRA (American Recovery and Reinvestment Act), CCEWTP (GREEN Grant), and Dislocated Worker Additional Assistance Funding. 17 Highlights & Accomplishments of the Napa County Workforce Investment Board TWO NEW WEBSITES A new Napa County Workforce Investment Board website has been developed to share information about the Workforce Investment Board and its programs, services and resources, and to provide important information about our economy and labor market. Looking at our homepage, at www.napaworkforce.org, you can download or view all of our recent reports, or use our new Career & Training Network which includes a regional training directory, occupational information, and a greenoccupedia for those interested in learning more about green jobs. The center of our local workforce development system is our WorkforceNapa Business & Career Center, a consortium of local service providers. This important community resource offers a wealth of training and employment resources, and labor market information, to assist both job seekers and businesses. We’ve just launched a new website on behalf of the WorkforceNapa Business & Career Center, at www.workforcenapa.org. The new website offers information and services to both jobseekers and employers. 19 Our WorkforceNapa Business & Career Center is physically located at 650 Imperial Way in Napa. This is a full-service onestop career center that serves the entire community by offering training and employment resources, and labor market information, to assist jobseekers and businesses. Besides helping jobseekers get needed training and find jobs, we provide the local business community with a variety of services and resources, as well as trained workers who may qualify for government subsidies. THREE NEW SATELLITE CAREER CENTERS Napa Main Library 580 Coombs Street, Napa V.O.I.C.E.S. Napa (for Youth Services) 780 Lincoln Avenue, Napa American Canyon City Hall 4381 Broadway, American Canyon V.O.I.C.E.S. Napa is charged with providing a youth-friendly service delivery system dedicated to the unique needs of at-risk youth. We are also proud to have been able to provide Summer Youth Employment Programs for two out of the past three years. 20 SECTOR INITIATIVES The Napa County Workforce Investment Board is committed to industry sector initiatives in order to better understand the workforce needs and challenges of local employers and to improve our local workforce development system, including the development of more effective programs, services and policies. Comprehensive industry sector reports have been completed for the following major industry sectors in Napa County: Napa Hospitality! (Hospitality & Tourism) Food & Beverage Manufacturing Durable Goods Manufacturing Healthcare Transportation, Warehousing & Utilities Professional & Business Services Construction & Renovation Green Economy Each report includes, at a minimum: 21 Industry sector overview About sector strategies Workforce needs and opportunities survey results Top job opportunities in the industry sector Occupation and training profile Challenges and recommendations After meeting with interested local employers and conducting workforce needs surveys, sector initiative recommendations were formulated and have now been shared with our workforce development partners and employers through a combination of community forums, report dissemination, and follow-up meetings. The recommendations have generally included the following for each critical industry sector: Establishment of an Industry Skill Panel Development of a local Education and Training Consortium and development/providing of programs and courses to help meet industry workforce needs Establishment of a skills assessment certificate program for students and job seekers The Napa County Workforce Investment Board looks forward to working closely with our employers and our workforce development partners to implement these and other recommendations that will ultimately improve our local workforce development system. GREEN GRANT California's economy is increasingly dependent on "green" technology and many future jobs will be found in the growing sectors that are often referred to as the “green economy.” As part of a regional partnership, Napa County was one of four North Bay Counties to receive a Clean Energy Workforce Training Program (CEWTP) grant from the California Energy Commission. The grant funds made it possible for the Napa County Workforce Investment Board to help prepare workers for present and future careers in energy efficiency, water efficiency, renewable energy, and clean transportation. 22 Scott Kelly was laid off in July of 2008 from his job as a construction supervisor. After many frustrating months painting and remodeling bathrooms, he challenged himself to get his general contractor's license and start his own construction business. A friend mentioned to him news about the new CEWTP program at a local Community College. The rest is history. He got his first job remodeling a 90 year old Spanish house which he says allowed him to apply the skills learned in the program. Scott Kelly: "I couldn't have dreamed for better results!" As a result, Scott recently pitched an idea to a friend who had recently been cast on a new show on Bravo called Million Dollar Decorator. As a result, Scott appeared this Spring in segments of the show featuring the decorator Nathan Turner and also recently remodeled Dr. Robert Rey's office in Beverly Hills, also known as Dr. 90210! He says, "I couldn't have dreamed for better results!" This year Scott became involved in the Energy Upgrade California Program. In Napa County, 70 GREEN program enrollees were served and 32 found new employment as a result of those services. Virtually all completed the Certified Green Building Professional training course provided by Build It Green. In addition, program enrollees completed a variety of other certificate training programs that were deemed appropriate based on their individual employment objectives. For some, that included the Building Performance Institute (BPI) “Building Analyst Professional” training, which establishes the building assessment science of energy auditing and analysis. Debby Wilkins is a Case Manager for WorkforceNapa who served as Napa’s GREEN Program Coordinator “While our employment outcomes for the GREEN Program were not what we expected from the outset due to the economy, the skills and knowledge our program provided to its participants will definitely help make them more employable in the long run,” says Debby Wilkins, who functioned as Napa’s GREEN Program Coordinator. “And if you consider the state of our economy, and especially the construction industry, anything we can do to give people a better chance at employment is important.” 23 The GREEN Grant also included assembling a group of local green business advisors. These advisors provided feedback and recommendations on green employment and green training opportunities. Some also represented Napa County by serving on a regional green employer council. GREENOCCUPEDIA To help students and job seekers explore their green career options, a Napa version of Greenoccupedia was developed. Greenoccupedia’s purpose is to help people learn about, and prepare for, green jobs and careers. It answers such questions as: What's a green job or career? Where are the green jobs? What's the green economy? What's a green business? What kind of training do you need for a green job? How do you land a green job? And what are the best online resources? 24 In addition, a comprehensive online training directory was developed to help Napa residents find the best training opportunities in their region. This tool is called the Career & Training Network and is found on our www.napaworkforce.org website. (Napa’s Greenoccupedia is also located within the Career & Training Network.) Using the knowledge and skills of a top green careers expert, we also provided many workshops on green jobs and careers to Napa students, teachers and job seekers. Such workshops were provided through the WorkforceNapa Business & Career Center, the Napa Main Library, Napa Valley College, and many of Napa’s schools. In all, our green career workshops were provided to an estimated 500 individuals ranging from middle school science students to retired seniors looking for a twilight career. 25 NAPA COUNTY’S EMERGING GREEN ECONOMY Driven by growing consumer demand, public policy, venture capital and public-sector investment, the emerging green economy in the U.S. is generating new job opportunities and a demand for workers with green knowledge, skills, and credentials. These job opportunities include both new jobs and traditional jobs that are adapting to changing market realities. To better understand the green economy in Napa, a study was commissioned. The green economy study identified 174 green businesses in Napa County spread across several green market segments. Green product and service businesses comprised 1.2% of all businesses in Napa County. This compared favorably with the nation (0.9%) and state (1.0%). Almost two-thirds of Napa’s green businesses were located in the City of Napa (62.5%) followed by St. Helena (17.9) a distance second, and Calistoga (6.5%) with the third largest number of green businesses. American Canyon has the distinction of being Napa County’s second largest city, but the city with the fewest green businesses per capita. The study did not include public sector employers, although it should be noted that public sector employers, including government agencies and public schools, are increasingly expressing a value and commitment to environmentally responsible practices. The study found that almost 95% of Napa’s green businesses are small firms with fewer than 100 employees. Green businesses with the largest number of employees include green wineries and environmental services remediation firms. In total, there are approximately 3,687 workers employed in Napa’s green businesses. This employment represents 5.4% of the total employment in the county. Employment in green businesses cuts across a broad range of industry sectors with manufacturing, business support, and hospitality sectors having the largest number. However, employment in green businesses does not imply all of their jobs are green jobs. The 26 largest numbers of jobs are in businesses utilizing green business practices and production processes, including sustainable agriculture, green wineries and certified green businesses. Most of the jobs in these sectors involve occupations where there is no significant change in the work or skill requirements. In contrast, jobs in businesses producing green products or providing green services are nearly always considered to be green jobs. These jobs account for approximately 1% of Napa County’s total private sector jobs. This compares favorably with a recent Pew study of the nation’s clean energy economy (0.7%). Many of the employers surveyed for the Napa green economy study expressed confidence that they will continue to add jobs over the next two years. Although the survey was conducted during tough economic times (late 2010), the majority of green business employers expect the number of jobs in their company to remain the same, and nearly one in five employers expect to add new workers over the next six months. ECONOMIC OPPORTUNITY AND WORKFORCE DEVELOPMENT IN NAPA COUNTY The purpose of this study and report was to assess the overall economy and job market in Napa County in order to better understand the challenges and opportunities it presents to the workforce development community. In summary, the Napa economy revolves around and is highly dependent upon the wine industry. As an established and welldeveloped industry cluster, the wine industry – from vineyards to wineries – supports and in turn is supported by other industry sectors including retail and wholesale trade, manufacturing, transportation and warehousing, professional and business services, leisure and hospitality services, and construction. The Institute for Strategy and 27 Competitiveness at Harvard Business School has profiled the Napa Valley wine industry cluster and its competitiveness as a leading example of a well-defined industry cluster. For economic development purposes, industry clusters allow for the development of related and supporting industries and institutions, as well as an infrastructure of professional, legal, financial and other specialized services. The Napa Valley draws an estimated five million-plus visitors a year who come to tour the wineries, but also hire limousine services for wine tasting tours, take balloon rides for aerial views of the vineyards, or enjoy the comforts of relaxing in a spa, staying in a bed & breakfast inn, and eating at the many fine restaurants in the valley. Factory outlet retail centers cater to the tourist trade. Specialized construction companies build barrel storage spaces, tasting rooms, and wine production facilities. The study found that overall employment in Napa County grew at a faster pace (17.6%) between 1999 and 2008 compared to statewide job growth of 6.8%. Several sectors experienced significant employment growth over the past decade including beverage manufacturing (wineries), hospitality, construction, and business support services. Only three sectors lost employment between 2000 and 2008: real estate, information, and agriculture. The largest employers in Napa County are in healthcare, hospitality, education, and the wine industry. Small businesses with fewer than 100 employees are a key component of the local economy, accounting for 97.8% of all businesses and 64% of the total number of jobs. Micro-enterprises account for the majority of businesses in Napa County, but provide only a small percentage of the total employment and typically pay lower wages. In 2008, micro-enterprises included more than 60% of all establishments, but only 6.1% of the jobs. The study concluded that Napa’s competitive advantage is its globally recognized brand. Present and future economic development efforts should focus on strengthening the Napa Brand and expanding and extending the brand to other sectors. Workforce training organizations can assist by identifying future growth sectors and developing training programs to meet the workforce needs of these new emerging industries. As the national economy recovers from the Great Recession, local employment growth will improve as well. However, employment projections show a slow recovery trajectory as Napa County and the state and national economies all struggle to gain back the jobs that were lost during the recession. Over the next five years, the average annual job growth rate is expected to be around 1.2% per year, down from 1.6% during the 2001 through 2008 period. 28 LOOKING BACK William (Bill) Kreysler founded Kreysler & Associates in 1982 after 10 years manufacturing sailboats in San Rafael. "The company is based in American Canyon and specializes in manufacturing custom products, usually made from fiberglass reinforced polymers or composites," says Kreysler. Kreysler & Associates employs 30 craftsmen, producing work for artists, architects, engineering firms and building owners in the US, Europe and Asia. Bill’s involvement with the Workforce Investment Board, both as a board member and as WIB Chair, was inspired by an understanding that we all make a difference. Bill observes that not everyone has the opportunity or the inclination to pursue an academic education, but everyone who wants to can nevertheless make important and valuable contributions. Kreysler says "Helping businesses find these folks and helping willing workers find rewarding and meaningful employment is the fundamental goal of the WIB and one of the best tools we have to realize these goals." "As Past Chair of the Napa County Workforce Investment Board, I am most proud of our efforts to balance our focus between the needs of the employee and the needs of the employer. It is vital that we understand what work is available and where. Until we know this, we cannot provide meaningful training, coaching or advice. Knowing what your customer wants is a fundamental principle of a successful business and seeing Napa employers as customers, too, is a key to success. Although the WIB has a long way to go in streamlining its services, we have a solid foundation, good staff participation and an optimist vision for a future where Napa employers and qualified and motivated employees find each other through WIB services." The Napa County Workforce Investment Board and its staff wish to give Bill Kreysler a warm thanks for his years of valuable service, including as our WIB Chair when most of the initiatives in this report were undertaken! 29 LOOKING AHEAD On July 1, 2011, the Napa County Workforce Investment Board officially became the Napa-Lake Workforce Investment Board per a joint powers agreement between the Napa and Lake County Boards of Supervisors. The Napa-Lake Workforce Investment Board is now responsible for the workforce development system and WIA programs in both Napa and Lake Counties. Within Lake County, business and employment services will continue to be provided by Lake One-Stop Inc. with its facility located at 55 First Street in Lakeport. 30 About Napa County Napa County is part of one of the state's busiest urban areas - the San Francisco Bay Area. There are nine counties which significantly contribute to the economy of the Bay Area as an urban center: Napa, Alameda, Contra Costa, Marin, Santa Clara, San Francisco, Sonoma, Solano, and San Mateo. The majority of Napa County remains primarily agricultural due to the highly productive and successful wine-growing industry. Since much of Napa’s land is cultivated for grapes, newer residential and commercial development is concentrated in the existing cities, mostly located in the southern part of the county. Much of the economic activity in Napa County is directly or indirectly associated with the wine industry. The Napa Valley draws an estimated five million-plus visitors a year who come to tour the wineries, but also hire limousine services for wine tasting tours, take balloon rides for aerial views of the vineyards, or enjoy the comforts of relaxing in a spa, staying in a bed & breakfast inn, and eating at the many fine restaurants in the valley. Overall employment in Napa County grew at a faster pace (17.6%) between 1999 and 2008 compared to statewide job growth of 6.8%. Several sectors experienced significant employment growth over the past decade including manufacturing (primarily wine manufacturing), hospitality, construction, and business support services. Only three sectors lost employment between 2000 and 2008: real estate, information, and agriculture. The largest employers in Napa County are in healthcare, hospitality, education, and the wine industry. Small businesses with fewer than 100 employees are a key component of local economy accounting for 97.8% of all businesses and 64% of the total number of jobs. As the national economy recovers, local employment growth will improve. However, employment projections show a slow recovery as Napa County and the national economy struggle to gain back the jobs that were lost during the recent recession. Over the next five years, the average annual job growth rate is expected to slow to around 1.2% per year down from 1.6% during the housing boom which occurred between 2001 and 2008. 31