April-May 2008 - LADWP News Room

APRIL - MAY 2008
1-800-DIAL-DWP
Florists and other merchants should
always make certain that metallic
balloons are properly weighted, and
should remind their customers not to
release them outdoors.
Don’t Let Go!
Balloons Can Cause Power Outages
& Downed Power Lines
ach year, thousands of
homes and businesses
are impacted by power
outages caused by stray
mylar (metallic) and
oversized balloons. When
mylar or large latex balloons
come in contact with power
lines, they can cause power
lines to melt and fall to the
ground—posing a significant
threat to public safety.
Balloon-related power
outages often lead to increased traffic since power
outages can disrupt traffic signals.
E
LADWP offers the following tips when
handling balloons:
• Always attach a weight to metallic balloons
• Never release metallic or latex balloons outdoors
They can become tangled in power lines when
released or when they fall back to the ground
• Keep balloons away from power lines
• Never use metallic ribbon with any balloon
• Always deflate metallic balloons and dispose of
them properly when no longer in use
California law (California Penal Code Chapter 1559 Section
653.1) restricts the use of metallic balloons and metallic
ribbon. In essence, the law states the metallic balloon must
be weighted down separately so it does not travel up into
power lines. The law also prohibits metallic ribbon from
being attached to helium-filled balloons.
Customers can call 1-800-DIAL-DWP to report balloons in
power lines. LADWP reminds all customers to be safe and
stay away from downed power lines.
May is Water
Awareness Month
A rebate of $250 is available for all
LADWP customers who purchase a
qualifying* high efficiency clothes washer.
High efficiency clothes washers save water,
energy and money with every wash load.
The most efficient models save as much as
30 gallons of water per load when compared to standard
models. Look for LADWP’s Consumer Rebate Program
information and applications at major retail locations.
* Rebate eligibility has changed. Visit www.ladwp.com/washer or call
(800) 374-2224 for the most current list of qualifying models before you
purchase your clothes washer.
www.ladwp.com
Shorten your showers. Even a one- or two-minute
reduction can save up to 375 gallons per month.
■
Don’t water the sidewalks, driveway or gutter.
Adjust your sprinklers so that water lands on your lawn
or garden where it belongs – and only there. Saves 500
gallons a month.
■
Don’t use the toilet as a wastebasket. Saves up to
200 gallons a month.
HERE IS HOW YOU CAN SAVE WATER
IN YOUR HOME AND GARDEN.
■
Use only as much water on your lawn as you need.
Step on your grass. If it springs back when you lift your
foot, it doesn’t need water. Use the watering calculator
and watering index found at www.bewaterwise.com to
learn just how much you should water. Saves 750 to
1,500 gallons a month.
■
Fix leaky faucets, plumbing joints and your sprinkler
system. Saves 20 gallons a day for every leak stopped.
■
Install a new “smart” sprinkler controller that
figures out the right amount of water for your
landscape based on information about your plants and
garden environment. In one study, these new controllers
saved 40 gallons a day.
Receive $250 Rebate
for New Clothes Washer* Purchase
■
■
Replace a portion of your lawn with beautiful native
and California Friendly plants. Saves 1,000 to 1,800
gallons a month depending on your climate.
■
Replace your old washing machine with a new,
high-efficiency model. Saves 20 to 30 gallons per load.
Learn more about how you can receive a $250 rebate
on the purchase of a qualifying model in this issue.
■
Run only full loads in the washing machine and
dishwasher. Saves 300 to 800 gallons a month.
■
Use a broom instead of a hose to clean driveways
and sidewalks. Saves 150 gallons or more each time.
Prohibited
WATER USE
In Los Angeles, water is precious and
there are certain uses of water that
are prohibited.
YOU CANNOT:
• Use water on hard surfaces such as sidewalks, walkways,
driveways or parking areas (with the exception of water
brooms).
• Water lawns between 10 a.m. - 5 p.m., April 1 to September 30
and between 11 a.m. - 3 p.m., October 1 to March 31.
• Allow excess water from sprinklers to flood gutters.
• Use water to clean, fill or maintain decorative fountains
unless the water is part of a recirculation system.
• Serve water to customers in eating establishments, unless
requested.
• Allow leaks to go unattended.
Call 1-800-DIAL DWP
to report water waste
Log on to www.ladwp.com for water-saving tips and to
learn more about prohibited uses of water in our City.
1.6 million 04/08
»The entire neighborhood is
without power
Call LADWP to report the outage. Once
power has been restored to your area, you
will receive a confirmation phone call to
the telephone number you provided.
Reporting a
Power Outage
Updated personal information, particularly an accurate
telephone number, is very important in the outage
notification process. You can confirm or update your
telephone number in any of these three ways:
1) call (866) 481-0344; 2) visit any Customer Service Center,
or 3) update your account information by logging-on to your
account from LADWP’s Customer Service web page.
Your power goes out… Now what do you do?
»All your lights are out but
neighboring homes are illuminated
The trouble may be in your main switch,
circuit breakers or fuses. Before calling
LADWP to report the outage, switch-off all
lamps and appliances on the affected
circuit and reset your circuit breakers. Open
the circuit breaker panel and push the
breaker switch to the extreme OFF position
before resetting to the ON position. If your power is not
restored, please call Customer Service at 1-800-DIAL-DWP
(1-800-342-5397) and be prepared to provide the customer
service representative with the following information.
Get
Your
Home Shade Trees!*
FREE
Complete either an online or
DVD based workshop
log on to www.ladwp.com/trees or
call 1-800-GREENLA (1-800-473-3652)
ENERGY
RESOURCES
Eligible Renewable****
LADWP 2006 CA
LADWP Green POWER
Power* Power** Mix***
(projected)
(projected)
(for comparison)
8%
100%
5.1%
1%
-
0.3%
<1%
-
4.2%
6%
25%
0.3%
-Solar
<1%
-
0.0%
-Wind
2%
75%
0.3%
47%
-
29%
7%
-
31%
29%
-
35%
9%
-
0.4%
Other
<1%
-
0%
TOTAL
100%
100%
-Biomass & waste
-Geothermal
-Small hydroelectric
Coal
Large Hydroelectric
Natural Gas
Nuclear
*
100%
100% of LADWP Power is specifically purchased
from individual suppliers.
*** Percentages are estimated annually by the California
Energy Commission based on the electricity sold to
California consumers during the previous year.
˛ A good call-back phone number
˛ If all lights are out or just some of them
**** In accordance with Los Angeles City Council’s action
on 10-5-04 for File No. 03-2688 (RPS).
˛ If neighboring homes are also without power
(loud noises, arcing or wires down)
˛ If you saw wires on the ground or any flashes or arcing
along the wires
First Quarter
** 100% of LADWP Green Power is specifically
purchased from individual suppliers.
˛ Your location (Street Address or Cross Streets)
˛ If you heard or saw any unusual events
2008 POWER CONTENT LABEL
*You must be an electric customer of the Los Angeles
Department of Water and Power to receive the free trees.
s.ATURAL3HADEs%NERGY%FlCIENCY
s#LEAN!IRs2UNOFF#ONTROL
For specific information about this electricity product, contact LADWP at 1-800-DIAL-DWP.
For general information about the Power Content Label, contact the California Energy
Commission at 1-800-555-7794 or www.energy.ca.gov/consumer.