Networking in the Industry
Transcription
Networking in the Industry
KDN PP 11264/05/2013 (033270) January - February 2013 March - April 2013 Special Double Issue Networking in the Industry New Connections Commitment to Professional Education Going Regional Rebuilding Qualifications PG 20 HEALTHY BODY, HEALTHY MIND PG 13 CHARTERED BANKER INSTITUTE VISITS IBBM 3-6 New Connections 7 Rebuilding Qualifications 8 Qualifications Updates 9 IBBM In-House Programmes 9 Learning Programmes - January-April 2013 10 IBBM Public Programmes - July-December 2013 11-12 2013 IBBM Public Programmes - Qualifications 12 Chartered Banker Institute visits IBBM 13 Sharing Experiences 13 THE COUNCIL OF IBBM Going Regional - Philippines 14 Chairman • Tan Sri Azman Hashim, FIBM Going Regional - Vietnam 14 Going Regional - Indonesia 15 BTS from Vietnam Visits IBBM 15 Sectoral Outlook 16 Readiness of Internal Audit Function on Risk Management Related Issues 16 Commitment to Professional Education 17-18 Briefing Session to Maybankers 18 Every Child Deserves to Learn in Comfort 19 Healthy Body, Healthy Mind 20 Deadlines for 2013 Examinations 20 2013 Examinations Timetable 21 contents >>> EDITORIAL COMMITTEE Dato’ Charon Wardini Mokhzani Tay Kay Luan Rafizah Abdul Rahman Joey Ooi Phek Kim IBBM Kuala Lumpur Certification/Membership 03-2093 8803 Learning 03-2095 8922 FEEDBACK We also welcome your feedback and suggestions. PRINTER Graphic Lyckas Sdn. Bhd. (348225-W) A27-1st Floor, Jalan Tuanku 1 Taman Salak Selatan 57100 Kuala Lumpur. Tel: (03) 7981 1237 Fax : (03) 7981 3668 Enquiries to: Institut Bank-Bank Malaysia (35880-P) Wisma IBI, 5 Jalan Semantan Damansara Heights, 50490 Kuala Lumpur Tel: (03) 2095 6833 Fax: (03) 2095 2322 Email: ibbm@ibbm.org.my Visit us at: www.ibbm.org.my Facebook: www.facebook.com/IBBMalaysia Twitter: www.twitter.com/ibbmalaysia 17 Networking in the Industry @IBBM, a bi-monthly publication of Institut Bank-Bank Malaysia, is produced exclusively for members.The views of the contributors are not necessarily endorsed by the Council of Institut Bank-Bank Malaysia, or the Editor of @IBBM. IBBM Branches Penang 04-261 2619 Sarawak 082-411 984 PG COMMITMENT TO PROFESSIONAL EDUCATION Vice Chairman • Dato’ Sri Abdul Wahid Omar, FIBM (resigned w.e.f. 5 June 2013) Members • Donald Joshua Jaganathan • Tan Sri Dato’ Sri Tay Ah Lek, FIBM • Kung Beng Hong, FIBM • Datuk Mohamed Azmi Mahmood, FIBM • Datuk Yvonne Chia, FIBM • Dato’ Charon Wardini Mokhzani • Jeffrey Chew Sun Teong • Dato’ Zulkiflee Abbas Abdul Hamid Chief Executive Officer • Tay Kay Luan news feature 3 Networking in the Industry Profile and Q&A with IBBM’s Networking Groups Chief Internal Auditor’s Networking Group (CIANG) Thein Kim Mon Chairman of CIANG strategic directions. Like the CEO, the CIA must have a ‘helicopter view’ of the company and therefore, must continuously keep abreast of the pulse of the company and the challenges it faces. IA, being an important third line of defence, must also be held accountable, albeit to a lesser degree compared to management, when things went wrong, especially in areas that have been audited. Thein Kim Mon, the Group Chief Internal Auditor (GCIA) for the AmBank Group since 1 July 2010, is a dedicated professional auditor with over 35 years experience (9 years local; 26 years international) in audit and risk management. He is a Fellow of the Institute of Chartered Accountants, England and Wales (ICAEW) and Associate of the Institute of Chartered Accountants of Australia. He had spent 21 years of his working career with Australian and New Zealand Banking Group (ANZ) in Melbourne, Wellington, and London, more notably as the Chief Auditor of ANZ New Zealand, based in Wellington and the Audit Director/ Regional Head of Audit, UK/Europe & Americas, based in London. Summary of his working career includes appointments in key positions in: • 1988 – 2009 – ANZ, Australia • 1986 – 1987 – Perwira Habib Bank, Malaysia • 1982 – 1985 – Coopers & Lybrand (now PriceWaterhouseCoopers), Kuala Lumpur, Malaysia • 1975 - 1981 – Coopers & Lybrand (now PriceWaterhouseCoopers), London, UK @IBBM: Given today’s fast paced economic landscape, what are the significant changes that you see happening in Internal Auditing? What are some of the areas that you and your organisation have been focusing on in dealing with these changes? Thein Kim Mon: Today’s uncertain economic landscape is certainly challenging the Internal Audit (IA) function to evolve and adapt in order to continue to remain relevant and deliver value to the various stakeholders in any organisation. This is especially so in the financial industry which has huge impact on the country’s economic well-being. Hence, IA needs to progress from its traditional reporter of issues and assurance roles, to a more engaging and proactive advisory roles, without compromising its independence. In order to step up closer to this level, the Chief Internal Auditor (CIA) must play or be seen to play an important part in the senior management team, actively participating in the various management committees and forums, communicating and giving insights into crucial issues confronting the financial institutions, as well as the financial institution’s Here at AmBank Group, continuous engagement and communication with the key stakeholders is of utmost importance. Auditees are engaged extensively during the annual audit planning process to ensure that we share the same understanding of business objectives, key risks and focus areas. Our engagement with the auditees continues throughout the execution of the audit plan whereby their input and feedback are sought for audit consideration. Feedbacks, as to the effectiveness of completed audits, are obtained to ensure continuous improvements are made to audit processes and methodologies. AmBank Group’s IA is also being consciously promoted as the centre of excellence and learning. We have embarked on an attachment program for the Group’s talent pool staff. A structured training and development program is also formulated for IA staff. This includes encouraging IA staff to pursue relevant certification programmes to augment their current skills. In order to improve audit efficiency, we have implemented an automated audit management software (TeamMate). In conclusion, constant improvement and enhancement are inevitable in order to remain relevant and to deliver value added services to the organisation. Compliance Officers Networking Group (CONG) Mad Yusof Yazid Chairman of CONG (effective up to 10 April 2013) Mad Yusof is the Head of Group Compliance for Maybank Berhad. He carries with him 30 years banking experience and has held various senior positions managing over 400 Maybank branches and regional offices. As Head of Group Compliance, he is responsible for overseeing the compliance functions of the Group, which includes local and international operations. While leading Group Compliance for Maybank, Mad Yusof has obtained several professional credentials in the areas of Compliance such as Qualified Certified Compliance Officer and Associate Member of CSI World Head Quarters; focusing on techniques of data financial analysis and forensic investigation. Mad Yusof is also the current Chairman of Legal & Compliance Working Group for the Association of Banks in Malaysia. In his capacity as Head of Group Compliance, Mad Yusof has spoken at various forums including Risk, Control & Compliance and Managing Risks in an Unchartered Age at the Hanoi Asian Bankers Summit 2008. @IBBM: Given today’s fast paced economic landscape, what are the significant changes that you see happening in Compliance? What are some of the areas that you and your organisation have been focusing on in dealing with these changes? Mad Yusof: The economic landscape of Malaysia is seeing a greater shift towards high-income economy and the financial industry is envisioned to be a key driver and catalyst of economic growth. There is also an increasing demand for regional financial integration and crossborder connectivity. Acknowledging that, Bank Negara Malaysia in their ‘Financial Sector Blueprint’, sets the tone for Malaysia’s financial industry to be more competitive, dynamic, inclusive, diversified and integrated, with the ability to offer world class financial services, in terms of breadth, depth and quality to serve the needs of Malaysia. The Blueprint foresees increased participations from the financial industry in facilitating regional financial flows and integration. Evidently, the key players of the financial industry in Malaysia are currently taking aggressive steps in expanding regionally. Supporting a more progressive and dynamic financial industry, the compliance function is expected to move away from its traditional model. The compliance function needs to gear itself to be more responsive, in parallel with the rapid development of our economy especially in promoting the internalisation of good corporate governance. As Maybank is embarking on regional expansion, there is a crucial call for more transparent financial reporting, ethical conduct and prudent supervisory regulation in line with the demands of today’s financial market that necessitates a proper and integrated instrument for the banking industry to counter future risks in financial stability. Group Compliance continues to work closely with business units and the assurance teams to minimise any gaps and ensure that the interests of our stakeholders are protected at all times. We learned many lessons from the recent financial crisis that had compromised financial stability. As what Otto von Bismarck, the First Chancellor of the Second German Empire once said, “Only a fool learns from his own mistakes. The wise man learns from the mistakes of others.” Editor’s Note: At the time of the writing of this article, Encik Mad Yusof was Chairman of CONG. Subsequently, with the elections held on 10 April 2013, Mr Jeyashanker Kandasamy from AmBank (M) Berhad, was elected as CONG’s new Chairman. news feature Networking in the Industry Profile and Q&A with IBBM’s Networking Groups 4 news feature 5 Networking in the Industry Profile and Q&A with IBBM’s Networking Groups Human Resources Networking Group (HRNG) Nora Abd Manaf Chairman of HRNG Nora Abd Manaf, is Senior Executive Vice President and Head of Group Human Capital. Aside from leading the People aspects of the ambitious transformation of the Maybank Group over the last 4 years, Nora is also actively engaged in the country’s financial and business employers’ circles in her roles which include Chairman of the MCBA (Malayan Commercial Banks’ Association), Chairman of the Human Resources Networking Group under the sponsorship of IBBM, Council Member of the Malaysian Employers Federation (MEF), as well as a Member of the country’s National Labour Advisory Council (NLAC). Nora was also this year elected into the HR 50 World Top 50 Human Resource Professionals. Prior to joining Maybank, she was with Standard Chartered Group for over 9 years, where her last held position was the Head of Human Resources, Scope International (a wholly owned subsidiary of Standard Chartered UK Plc). Prior to that, she was part of a 7-member merger and alignment team seconded by StanChart to PermataBank Indonesia, to prepare the organization for the full divestment of remaining shares held by the government of Indonesia and achievement of the Business Strategy for the bank within the StanChart Group. Her position there was Executive Vice President, Strategic Initiatives. Nora is a qualified Chartered Accountant, and is registered with the Malaysian Institute of Accountants (MIA). Nora also holds a post-grad certification in Human Resource Development from Cornell University, and is a Gallup Strengths Level II Coach. @IBBM: In response to increased market pressures and competition in the secure domestic leadership, strengthen its regional presence and become a talent and execution focused company. Maybank’s People Transformation Journey industry, Maybank has embarked on its 5-year transformation program. Can you describe some of the transformation efforts, talent development, and employee engagement initiatives that have been put in place?” Nora Abd Manaf: In 2008, Maybank embarked on a transformation journey setting its vision to be a regional financial services leader by 2015 with a mission of humanising financial services across Asia. The transformation journey Maybank took in 2008 was a result of both the challenging realities it faced in the first decade of the 21st century and a renewed aspiration for the group. The group faced intense competition amidst liberalisation of the financial sector in Malaysia - domestic and foreign banks intensified their efforts and the global macroeconomic uncertainties further increased performance pressures. Given Maybank’s core strengths such as its network reach, customer base and expansive franchise built over the years, Maybank had the advantage to leverage on its asset and resources to transform itself for the next phase of growth. With the Group’s significant M&As, it was also necessary for Maybank to realise the value from the integration of newly acquired entities from the cultural, policies, business and people aspects amongst others. The strategic thrusts of the next phase of its transformation journey that commenced in 2008 were to The Group’s ambitious goals and targets required an intense people owned and driven transformation by: 1. Focusing organizational culture towards customer-centricity by adopting relationship marketing approaches and building long-term relationships 2. Inspiring creativity and innovation to develop competitive advantages 3. Cultivating high employee performance, going from good to great 4. Creating a talent factory for the Group’s growth and sustainability of performance The 5 year people transformation agenda had 3 key priorities that is strong performance management, best in class talent management and to be a top quartile employer of talent. Performance and Values Based Culture Our long-term success depends on us having the right people, with the right skills, in the right roles, thriving in the right culture. Our employment proposition is simple, in that we hire the right talent locally whilst providing clear career opportunities to grow and contribute within the Group, locally and across the region. We are conscious of developing a regional talent pool that is agile and competitive in order to more effectively deliver our end outcomes. Four years after our strategic human capital transformation plan, we are seeing results in terms of truly integrating people within a single group culture. We place emphasis on our culture, which guides how we do business, how we work together and how we collectively deliver value across the Group. This is especially important because we have a diverse group of people in different roles across our different businesses in different countries, who are required to collectively deliver results and act in the best interest of the organisation. Strengthening Capabilities and Agility As Maybank grows as a regional organisation, it constantly seeks opportunities to implement employee development best practices for the organisation. The focus continues with building internal capabilities to be at the forefront of our regional expansion by offering opportunities for intra sectoral and cross border exposure. These development practices range from formal managerial development programmes to cross sector or cross border exchange of talents to transfer skills and broaden the exposure of our employees, regardless of their home country. Our successor pool comprises 68% high potentials and a succession realisation rate of 40%. Maybank’s extensive curricular provides our talents all the learning and development opportunities required to accelerate their career to management and leadership roles. Our development programme framework is in place to identify right talents for all levels, ensuring that they receive development interventions following our learning philosophy of 70:20:10 (experiential/relationship based/ formal learning). Our promise to grow our talents is evident in the fact that almost 70% of our vacant positions are filled from within. Our Leadership Philosophy seeks to develop winning leaders, deliver outstanding results and drive customer centricity. Talents are evaluated against Maybank’s leadership competencies to identify them for our leadership development programmes that are tailored for different levels of talents. We have also introduced a culture of coaching and have dedicated coaches and mentors to support, guide and help our employees navigate through the transformation journey via individual and team engagements. Our learning centre, the Maybank Academy, offers its own managerial effectiveness and development programmes, each targeted at different levels of management. This is further complemented by another internally developed CEO pipeline pool programme aimed at creating a ready pool of internal talents who can assume CEO/CEO-like positions, Transitioning Leaders to CEOs (TLC), which prepares our people to take on leadership roles within the Group. Our leaders continue to be role models and play a key role in ensuring constant two way dialogue with employees. We have also developed a new programme, the High PotentialPerformer Integrated Programme (HIP), to nurture junior high potentials and performing talents to increase their readiness in assuming key positions within the organisation. Our signature homegrown entry level pipeline programmes for aspiring bankers include our signature Global Maybank Apprentice Programme (GMAP), a two-year on-the-job programme for graduates to explore and experience different functions via structured on-the-job rotations including a three-month international assignment to encourage cross-border exposure and network among young talents, the Branch Management Entry Level Programme (BMELP) is designed to groom aspiring branch/ centre managers by providing them with targeted learnings and skill sets through intensive training experience in branch management and the Maybank/Ernst & Young Management Associate Programme, where associates undergo a threeyear attachment at Ernst & Young as auditors earning their professional accounting qualifications sponsored by Maybank. In 2012, Maybank spent RM100.01 million in learning and development programmes to help up skill employees to perform at their optimum levels and work synergistically as one effective team. Our Maybank, Our Future – Our Employee Owned Group Transformation Our transformation initiatives embarked since 2008 to achieve our 2015 aspiration to be a regional financial services leader have resulted in significant improvements in our financials and the public’s perception of Maybank that has resulted in multiple awards and recognitions. We retained our leadership position as nation’s No.1 preferred employer in Graduan Aspire for two years straight. Similarly, we were also recognised as the Winner of Banking and Financial Services category in Malaysia’s 100 Leading Graduate Employers consecutively in 2011 and 2012. Our overall ranking across all categories have improved significantly, moving to 3rd in 2012 from 5th in 2011 and 17th in 2010. Year-on-year, employee engagement remains high. Our 2012 Employee Engagement Survey recorded an employee engagement level of 85%, up from 83% (with BII included) in 2011. Further, our key retention rate has improved year on year from 52% in 2010 to 80% in 2011 and 82% in 2012. Beyond that, we undertook a revolutionary approach in recruitment, proactively searching for talents beyond just academic excellence.Yearly, we recruit close to 3,000 graduates across the Group internationally to ensure we have a strong workforce for various pipelines including management roles. An inspired and engaged workforce needs to be nurtured continuously with the right environment which will enable us as a whole to drive the right behaviours across the organisation in achieving our longer term outcomes. Our ‘TIGER’ values will continue to form the pulse behind our efforts, and this is essential in order to ensure that our people are aligned and converge around a common set of core values. Nurturing culture is an ongoing process through which we hope that our employees will thrive and are encouraged to be creative and inspired. 6 news feature Networking in the Industry - Profile and Q&A with IBBM’s Networking Groups learning updates 7 New Connections The IBBM Online Learning Management System (LMS) platform went live on 15 March allowing users to register, renew and purchase individual IBBM membership. Within the first week, 100 transactions took place ranging from new registrations to renewals, with viewers from countries as far reaching as Hong Kong, Czech Republic and United States, amongst others. The numbers continue to grow and we are confident that they will escalate as new features are introduced as they are being developed. Changes to IBBM’s Individual Membership Policy At the same time, bank visits were held to promote and explain the benefits and functionalities of IBBM Online to HR/ Learning representatives. The meetings also provided a platform for the banks to highlight their concerns and any constraints in using the system. The next stream of work will impact on our enrolments (B2B), payment and e learning. Now, you can re-register by only paying for your applicable membership fee without incurring any penalty reinstatement fee or arrears. Following this new online registration process, IBBM has revised our individual membership policy, which took effect from 15 March 2013 as well. The revised changes are as follows: Membership Renewal Previously, members wishing to reinstate their lapsed membership had to pay a RM30 penalty fee plus arrears if any. Membership Prepayment The option for pre-payment beyond one year has been revised to allow members to pre-pay for a 12-month period. Membership Tenure Previously, membership tenure was on a calendar year basis, which meant that regardless of when your membership was renewed in the year, it would still expire on 31 December. Now, your membership will be an actual 365-day reflection of your registration. Membership Expiry Your membership will run until the actual date of expiry. IBBM Online will assist you in remembering the forthcoming date of your membership renewal via its email reminders. For our members that are already using IBBM Online, we hope that you are enjoying the convenience of the services offered and for those who have not registered, we hope to see you on IBBM Online soon. IB BM O N L IN E accessible • borderless • convenient Available to Individual Members Now! Membership Registration Membership Renewal Payment Forums Networking For more information, visit www.ibbm.org.my or email ibbmonline@ibbm.org.my 8 learning updates Rebuilding Qualifications IBBM has rebuilt its existing Certified Credit Professional (CCP) programme to offer a new suite of credit certification programmes under the banner of Professional Credit Certification (PCC) with effect from 15 June 2013. The PCC structure is premised on a 3-level modular approach, providing a systematic levelling of knowledge, skills and competencies required for the credit job families. There will be a total of 4 awards offered under the PCC structure which allows recognition of completion at the different levels. With the introduction of the PCC structure, the existing CCP will be phased out in December 2014. Current CCP candidates can opt to complete the outstanding papers under the CCP structure or convert to the PCC structure (with recognition of valid passes obtained in the CCP structure). For further details, please visit www. ibbm.org.my, email certification@ ibbm.org.my or call us at 60320958922. Overview of PCC Structure Below is an overview of the PCC structure: LEVEL Item 1 Ideal Candidate With 0 - 3 years of credit experience This level provides learners who are embarking on credit roles and responsibilities with the basic general credit skills. Objective No. of modules required to be completed Award name 4 Certified Credit Executive (CCE) 2 With 3 - 5 years of credit experience 3 With more than 5 years of credit experience in specialised roles or team lead. This level provides an opportunity for learners to deepen and expand their competence in credit skills and judgement in their chosen specialisation. This level provides learners with advanced business credit skills involving application of credit knowledge and skills to a broad range of complex financing cases which require their ability to Two specialisations i.e. Retail Credit identify issues and formulate and Business Credit are offered solutions for different types of under this level leading to 2 financing. separate awards. 4 for each specialisation Depending on the chosen specialisation: • Retail Credit Professional (RCP) • Business Credit Professional (BCP) 1 Corporate Credit Specialist (CCS) The qualifications under the PCC structure will be introduced in stages, according to the following schedule: Level 1 (CCE) Level 2 (RCP & BCP) Level 3 (CCS) Enrolment commences 15 June 2013 1 November 2013 1 May 2014 First examination (Exact dates will be available in due course) November 2013 March 2014 December 2014 Item learning updates 9 Qualifications Updates Revised Examination Syllabus For IPPC And PKMC Module I Please be informed that the Investor Protection Professional Certification (IPPC) and the Pasaran Kewangan Malaysia Certificate (PKMC) Module I examination syllabuses have been revised to include the following three new Guidelines issued by the Securities Commission on 28 December 2012: (a) Guidelines on Sales Practices of Unlisted Capital Market Products; (b) Guidelines on Private Debt Securities; and (c) Guidelines on Sukuk. The above guidelines are added as new items in the following syllabus main topics: IPPC Section 2.1: Acts and Guidelines PKMC Module I – Part B, Section 3: Investor Protection, Law and Regulations Additionally, the syllabus weightage for the IPPC is revised as follows: Section Section 1: Market Structure Section 2: Law and Regulations Section 3: Know-Your-Client and Financial Needs Analysis Section 4: Products Weightage 15% 30% 15% 40% The respective revisions will take effect from the May 2013 IPPC examination and the August 2013 PKMC Module I examination. If you wish to obtain a copy of the revised syllabus for the affected main topics in IPPC and PKMC Module I, please visit IBBM’s website at www.ibbm.org.my. For any assistance/clarification, please contact IBBM at telephone number +603-20958922 or Persatuan Pasaran Kewangan Malaysia (PPKM) at telephone number +60392820728. IBBM In-House Programmes January to April saw enrolments of 3,117 and 4,063 for certification and non-certification programmes respectively. A total of 160 training programmes were conducted for certification programmes, spiking in March due to exam preparatory classes for CCP. Non-certification programmes have been encouraging, trending upward with a total of 174 training programmes conducted over the 4-month period. No. of Participants - January - April 2013 1600 1475 1400 70 50 40 580 662 30 512 310 400 10 0 0 Feb QRP Mar Apr 35 34 21 Jan 20 Feb QRP NQRP QRP = Qualification Programmes 62 46 20 200 Jan 59 57 60 977 1000 600 1414 1250 1200 800 Total No. of Programmes - January - April 2013 NQRP = Non Qualification Programmes Mar NQRP Apr In the months of January – February 2013, IBBM conducted a total of 19 public programmes where 13 of these programmes were Investor Protection Professional Certification (IPPC) Preparatory Workshops. Whereas for the months of March – April 2013, IBBM conducted a total of 31 public programmes where 22 of these programmes were qualification-related to the IPPC, PKMC, CCP and AML/CFT certification programmes. Investor Protection Professional Certification (IPPC) Preparatory Workshops A total of 451 candidates from all the banks registered for the IPPC Preparatory Workshops held in Kuala Lumpur, Penang and Kota Kinabalu from January to February 2013. The January 2013 batch, which was the 4th batch since the programme’s launch in October 2012, had sat for the IPPC Examination held on 23 February 2013 with a passing rate of approximately 70%. The February 2013 5th batch will be taking their examination on 30 March 2013, and the examination results will be released on 19 April 2013. Anti-Money Laundering/Counter Financing of Terrorism (AML/CFT) Certification Programme The first 2013 intake for the Certification in AML/CFT programme registered a total of 55 candidates. These candidates attended a two-day workshop conducted on 26 - 27 February 2013 and 28 February - 1 March 2013, as part of the learning activities arranged for candidates preparing for the examination scheduled for 11 May 2013. Ms Dione Schick, Asia Program Director, Compliance & Financial Crime from the International Compliance Association conducted both sessions. The candidates were mainly from commercial banks, with the rest from other financial and non-financial institutions. 1-Day Workshop for Revision of PKMC Module I Syllabus A total of 86 PKMC Module I referral candidates from the banks registered for this workshop which was conducted on 16 March 2013 at IBBM. The objective of the workshop was to assist the referral candidates to prepare for the revised PKMC Module I examination scheduled on 13 April 2013. The workshop covered the changes in The Code of Conduct and Market Practices, The Investor Protection, Law and Regulations, and The Malaysian Financial System and Conduct of Monetary Policy. Mr Yeo Chin Tiong and Ms Beh Cheng Hoon jointly conducted this special workshop. Certified Professional in AML/CFT Master Class 1 & 2 and Advanced Certification in AML/CFT Workshop 1 & 2 The 2013 Master Class 1 & 2 for the Certified Professional in Anti-Money Laundering and Counter Financing of Terrorism (AML/CFT) programme were conducted on 11 March 2013 and 22 April 2013 respectively as part of the learning activities arranged for AML/CFT certified professional candidates where a total of six master classes were included. The Advanced Certification in AML/CFT workshop 1 and workshop 2 were also conducted on 12 March and 13 March respectively as part of the learning activities arranged for candidates preparing for the AML/CFT advanced certification examination, scheduled on 21 September 2013. A total of 31 candidates registered for the 2013 advanced certification programme. Ms. Dione Schick, Asia Programme Director of Compliance and Financial Crime, International Compliance Association (ICA), conducted all the sessions at IBBM. Workshop on Preparing for Basel III Implementation in Malaysia The Basel Committee on Banking Supervision has issued a number of proposed amendments to the current Basel II Accord, commonly referred to as “Basel III”. The implementation of Basel III in Malaysia is expected to deliver longterm benefits to the overall economy and financial system, with a much strengthened banking system operating as its core. With a more resilient banking system, the likelihood and severity of future banking crises will be reduced, as will the need for large-scale government interventions to support the economy and to stabilise the financial system during crises. A workshop on Preparing for Basel III Implementation in Malaysia was conducted on 23-25 April 2013. 35 participants attended the programme held at IBBM. The workshop was designed to provide comprehensive knowledge and skills needed to understand the new and extremely complex Basel III framework, and its impact on Malaysia and the Asia Pacific region. The training provided unbiased, independent and strategic advice to enable individuals or organisations to make sensible and informed decisions regarding Basel III implementation. This has proved invaluable to the internal decision-making processes and strategies of many organisations concerning Basel III, resulting in substantial financial and operational benefits. The workshop was conducted by George Lekatis, an internationally acclaimed risk and compliance management expert and President of the Basel III Compliance Professionals Association, the largest association of Basel III professionals in the world. The programme was approved by Securities Industry Development Corporation (SIDC) for 10 CPE Points. 10 learning updates Learning Programmes - January-April 2013 learning updates 11 IBBM Public Programmes - July-December 2013 Banking Area Banking Month Sep Dates 2-4 Sep 2013 Operations Topics Legal Issues on E-Banking and Financial Services Level Foundation Act 2012 Oct 1-2 Oct 2013 Cheques Fraud & The Law (Forgery & Signature Intermediate Verification) Credit - Jul 24-25 Jul 2013 Business Analysis Compliance Fundamentals of Financial Modelling & DCF Foundation Analysis Dec 3-4 Dec 2013 Advanced Financial Modelling Intermediate Jul 24 Jul 2013 Anti-Money Laundering & Anti-Terrorism Intermediate Financing: Law & Practice / Advanced AMLATFA: The Law, Risk & Vulnerabilities in Intermediate Sep 17 Sep 2013 Investment Banking Sep 27 Sep 2013 Financial Services Act & BNM Guidelines: The Intermediate Law, Compliance & Case Studies Oct 16-17 Oct 2013 Exchange Control Rules and Regulations Intermediate Nov 27 Nov 2013 Corporate Governance in Banking and Financial Intermediate Institutions Dec 5 Dec 2013 AML Workshop: Risk Based Approach & Case Intermediate Studies Dec 9 Dec 2013 Roles and Responsibilities of Compliance Officers Intermediate of Financial Institutions Credit Jul 15 Jul 2013 Workshop series on SMEs Credit Management Intermediate iv) Risk mitigation Aug 21 - 22 Aug 2013 Credit Fraud: The Law, Effect and Prevention Intermediate Sep 11-13 Sep 2013 Credit Risk Management Intermediate Sep 23 Sep 2013 Effective Debt Collection: Managing & Maximising Foundation / Oct 1-3 Oct 2013 your collections Intermediate Problem Loans - Borrower Viability Evaluation & Intermediate Workout Solution Oct 28-30 Oct 2013 Legal Perspectives of Loan Recovery and Intermediate Corporate Litigation Nov 6-8 Nov 2013 Business Credit Analysis - Qualitative & Intermediate Quantitative Finance & Audit Nov 18-21 Nov 2013 Credit school Foundation Sep 25-26 Sep 2013 Corporate Fraud - Detection, Prevention & Fraud Intermediate Risk Management Oct 7-8 Oct 2013 Risks Management and Controls Framework of Advanced Financial Institutions Nov 13 Nov 2013 MFRS 9 Replacement of Financial Instruments Standards Note: Information given may be subject to change Intermediate Banking Area International Month Sep Dates Topics 17-19 Sep 2013 Level Trade Finance Risk Management - Principles, Intermediate Practices, Credit Facilities and Legal Cases Trade Finance Oct 22-24 Oct 2013 Understanding UCP600 & ISBP Intermediate Nov 11-12 Nov 2013 ICC Opinions and Recent Leading LC Court Advanced Cases Risk Management Jul 29-31 Jul 2013 Preparing for Basel III Implementation in Malaysia Intermediate / Advanced Aug 26-27 Aug 2013 Fundamentals of Risk Management in Banking Foundation Sep 30 Sep - 1 Oct 2013 Practical Knowledge Sharing on ICAAP application Intermediate Oct 9-11 Oct 2013 Advanced Operational Risk Management Advanced Nov 26-28 Nov 2013 Enterprise Risk Management Foundation / Intermediate Treasury & Aug 13-16 Aug 2013 Financial Derivatives (Forex & Interest rate) Intermediate Aug 28-29 Aug 2013 Introduction to Structured Products & Derivatives Intermediate Oct 21-24 Oct 2013 Financial Markets Simulation - Practical Process Investment Intermediate Flow Dealing Experience Oct 23-25 Oct 2013 Effective Risk Management : Treasury, ALM & Intermediate Derivatives Nov 12 Nov 2013 Swaps, Options, Warrants & Structured Products Intermediate Nov 26-28 Nov 2013 Plain Vanilla Interest Rates and Currency Intermediate Derivatives Wealth Dec 4-5 Dec 2013 Portfolio Management for Fixed Income Intermediate Sep 18-20 Sep 2013 Wealth Planning for Affluent Clients Intermediate Management 2013 IBBM Public Programmes - Qualifications Qualification Programmes PKMC IPPC July Aug Sept Module I & II Module II & III Module IV (December Session) (December Session) (December Session) Session) KL, JB, Penang, KK KL, JB, KB, Kuching KL KL, JB, Kuching KL Dec Penang, KL Venue for all is IBBM 2 Workshop 3 & Workshop 1 & 2 Master Class 4 4 Master Class 5 CIAFIN Revision & Exam Technique Note: Information given may be subject to change Venue for all is IBBM Master Class 6 Venue for all is IBBM Revision Class Paper 1, 2 & 3 Remarks Venue for all is IBBM Workshop 1 & Advanced Certification in AML/CFT CCP Revision & Exam Technique Nov Module IV (August Certification in AML/CFT Certified Professional in AML/CFT Oct Venue for all is IBBM Paper 4 & 5 Venue for all is IBBM learning updates 12 IBBM Public Programmes - July-December 2013 news reporting 13 Chartered Banker Institute visits IBBM A visit to IBBM was carried out by the Chartered Banker Institute (CIOBS) from 14 – 17 January 2013 to review the accreditation of IBBM to jointly award all three levels of the Chartered Banker programme. CIOBS was represented by Colin Morrison, Deputy Chief Executive and Director of Education and Shona Matthews, Head of Strategic Implementation. This visit was an opportunity for IBBM to demonstrate to CIOBS its existing capabilities, systems and procedures that have been put in place to meet their quality standards both on an institutional and programme basis. At the end of the visit, CIOBS made a few recommendations for improvement and enhancement which will be considered within the context of our annual review. Under the terms of CIOBS accreditation guidelines, the review team was pleased to offer IBBM conditional approval. The team will work with IBBM to identify time scale for the conditions to be met and for the accreditation to be fully implemented across all relevant programmes. Apart from this, the visit also formalized CIOBS’ agreement to support the operations of the Chartered Banker awards and examinations. Sharing Experiences On April 10 – 11, the Head of Awarding Body from the Chartered Banker Institute in Scotland (CIOBS), Raymond Brown, visited the Institute to share on how CIOBS converted from paper-based examinations to computer-based examinations (CBE). Mr Brown described the changes in processes, policies and skills needed to implement CBE. The learning points from CIOBS experience will assist IBBM in preparing for e-delivery of its services that includes examinations. Further to that meeting in the Philippines, the Executive Director of ATENEO-BAP Institute of Banking, Daniel “Glenn” San Luis, together with Philip Te, visited IBBM on 15 April 2013 to discuss the collaborative arrangements and agree on the structure and scope of knowledge for the qualification as both parties have agreed to codevelop a bank risk management qualification with focus on the ASEAN markets. The bank risk management qualification will contain ASEAN risk management case studies, spreadsheet applications, Basel III updates, ICAAP and other relevant topics with examples suitable in the ASEAN context. IBBM CEO Tay Kay Luan and Technical Specialist Dr. Vijayan Paramsothy were in Makati, Philippines on 6 and 7 February 2013 to visit the Ateneo Center for Continuing Education. There, they met with Executive Director Daniel “Glenn” San Luis and other representatives, as well as another partner from the banks in Philippines. The purpose of the meeting was to discuss the development of the proposed Bank Risk Management Qualification, which is to be an ASEAN professional risk management programme designed around internationally accepted standards and developed jointly by Ateneo Banker’s Association of Philippines (ATENEO-BAP) Institute of Banking and IBBM. Going Regional - Vietnam At the invitation of The Institute of Manpower, Banking And Finance (BTCI), IBBM CEO Tay Kay Luan spoke at the “Perspective of Education in the Finance Sector 2013” Seminar on 7 March 2013 in Hanoi,Vietnam; where he presented a paper on “Professional competencies, certification and standards in banking education”. During the visit, IBBM also had the opportunity to meet with the Deputy Director General of Agri Bank (the largest bank in Vietnam) as part of our promotional activities. A presentation was also conducted to the Board of BTCI at their AGM on 8 March 2013 on our partnership to introduce the Chartered Banker Programme. ATENEO-BAP Institute of Banking is a nonprofit organisation that has a partnership with the Ateneo De Manila University, Graduate School of Business, Philippines to offer industry specific professional learning solutions. 14 news reporting Going Regional - Philippines news reporting 15 Going Regional - Indonesia qualifications for the Indonesian market, which was well received. In the spirit of institutional cooperation, IBBM signed a Memorandum of Understanding (MoU) with Perbanas Institute, Indonesia. Perbanas Institute was established as a university college and is well supported by the Indonesia Banks Association (Perbanas) which comprises some 82 Indonesian banks. The MoU was signed by IBBM CEO Tay Kay Luan and the Rector of Perbanas Institute, Prof. Dr. Ir. Rev. Marsudi in front of the Kisworo Perbanas Chief Education Foundation and Civitas Akademika all Perbanas Institute on 6 April 2013 at the Jakarta Convention Centre. The collaboration allows both institutes to explore leveraging on each other’s strengths across research, resourcing, training and examinations in banking and finance. IBBM has also suggested offering joint awards/examinations in Chartered Banker Following the signing of the MoU, some of the potential joint co-operations which are expected to ensue include: • Collaboration in the development and delivery of training and education in banking and finance; • Exchanging data, information and education materials; • Sharing of leading practices and knowledge in banking trends and developments; • Co-hosting thought leadership activities including forums, and seminars; and • Regional technical collaboration and cooperation in training and development for lesser developed markets in ASEAN. In line with its strategic intent to support its members overseas, and to position Kuala Lumpur as the banking education hub, IBBM places strategic importance on regional cooperation. This collaboration would also be in line with IBBM’s preferred working model where it could leverage on its strengths to accelerate enrolments in the certification programmes and expand its influence in regional markets especially so in the potential market of Indonesia. In addition, as harmonisation of standards continue to take shape in the banking industry, mutual recognition of professional qualifications will become more important. In areas of knowledge learning, IBBM and Perbanas Institute could also work on using their resources for research and publishing of thought leadership, including exploring on possible joint examinations and conference activities. BTS from Vietnam visits IBBM A delegation from the BIDV Training School (BTS) visited IBBM on 19 April 2013 with the aim to bridge the education gap in hope to get further insight and possible collaboration in creating a competency framework across the banking functions for BIDV. The visit was particularly focused on sharing programme design and development, with an introduction to the process of examinations, in-house training and public programmes. Koay Seok Khim, General Manager, Knowledge and Learning from Public Bank was invited to give the Industry’s perspective on Training Needs Analysis, as well as an overall view of talent development in Public Bank starting from management trainees right up to senior management. Upon his return, Dr Nguyen Quang Ngoc, the Deputy Director of BIDV said that he and his team were very thankful for the informative meeting with practice-linked discussions that were very useful for them. He also marked this journey with IBBM by registering to become an IBBM member soon after the visit. Vietnam has 8 banks featured in the Top 1000 World Banks for 2012. Bank for Investment and Development of Vietnam (BIDV) is one of the leading banks in Vietnam. 16 to new standards will demand changes to operational requirements and reporting. Implementation of risk management and standards would be one of the priorities of banks as they start immediately to assess the global impact of the changes, business models and constantly reviewing their agenda to address these. It is inevitable regulatory and market reforms in the banking industry will further shape the future landscape giving rise to greater uncertainty and opportunities. While banks will find greater challenges in its market developments and activities; they are also experiencing falling margins, and rising cost of capital. Impacts of compliance to new capital requirements will drive up additional costs, and adjustments Additionally, management issues especially in talent development, would be the challenges for the corporate sector. These were among the topics shared by speakers, which included IBBM CEO Tay Kay Luan, at the 15th Malaysia Strategic Outlook Conference at Sunway Putra Hotel Kuala Lumpur on 31 January 2013. The local sectors will be closely watching the developments of the US economy implementation of macro-economic policies of new leadership in Japan, Korea and China, and the development and impact of the 13th General Election. Readiness of Internal Audit Function on Risk Management Related Issues Exactly how prepared are Malaysian banks and their internal audit (IA) function with regards to risk management (RM)? To gauge the true picture, IBBM appointed KPMG to conduct a joint survey on ‘Readiness of Internal Audit Function on Risk Management Related Issues in Malaysian Banking Institutions.’ The survey is part of IBBM’s ongoing commitment to promoting thought leadership and contributing to a high-quality body of research and knowledge and key areas in the Malaysian banking and finance environment. The survey received a 60% response rate and was targeted at all local and foreign Malaysia-based banking institutions. The survey looked into the expectation of the Chief Internal Auditors (CIAs) and Chief Risk Officers (CROs) in relation to risk management issues, the capabilities expected of banks’ internal auditors, and the support which could be provided by the risk management unit of the respective banks. The resulting views were summarised under five main areas: Internal Capital Adequacy Assessment Process, capital management, market risk, training, governance & reporting and Others. Amongst these, a couple of points of stood out. One, survey respondents were concerned about competency levels which could be addressed through increased training and education. Two, banking institutions which had embedded a robust culture of risk management and good governance were far better prepared to deal with risks. Three, competencies in risk management and internal audit are gaining increased recognition as strategic drivers in a volatile business environment that is becomingly significantly riskier. Overall, the findings show that both IA and RM roles are expanding and overlapping in completely unprecedented and unanticipated ways, impacting the entire industry. The increasing importance of IA and RM can be hugely beneficial for banks depending on the responses of industry players to the outstanding issues and concerns identified by the survey. An industry briefing session on the survey results was held on 27 March 2013, where the thought leadership research publication, “Internal Audit Matters: Risk Management” was also launched. news reporting Sectoral Outlook news reporting 17 Commitment to Professional Education AmBank Signs MoU with IBBM AmBank and IBBM mutually agreed to promote and implement the Chartered Banker Education Pathway with the signing of a Memorandum of Understanding (MoU) by AmBank Chairman Tan Sri Azman Hashim and IBBM CEO Tay Kay Luan on 29 March 2013. The event, held at Bangunan AmBank, was attended by 52 guests from AmBank, as well as IBBM. In his speech at the ceremony, Mr. Tay expressed his deepest thanks to Tan Sri Azman for his leadership and commitment to growing and nurturing local talent, and his insistence that we rise up to world class standards as Chairman of IBBM, and for his support to the Institute as Chairman of AmBank Group. The MoU marked AmBank as the first local bank to adopt the programme for their employees. This collaboration is viewed as an opportunity for AmBank employees to gain an international professional qualification that is recognised globally as the gold standard in banking qualifications. Maybank Signs MoU with IBBM On 2 April 2013, Maybank signed a MoU with IBBM to enable its Group employees to enroll into world class certified professional qualifications offered by the Institute. The cooperation will benefit 47,000 Maybankers throughout 20 countries where Maybank operates. The MoU was signed by Maybank Head of Group Human Capital, Nora Manaf and IBBM CEO, Tay Kay Luan. It was witnessed by Maybank President & CEO, who was also IBBM Vice Chairman, Dato’ Sri Abdul Wahid Omar, at Menara Maybank. The event was attended by approximately 100 guests. Speaking at the event, Puan Nora said that the MoU signifies Maybank’s commitment to endow talents in Maybank with world class professional qualifications in banking and finance. “The enrolment of Maybankers into this programme will provide them with a firm foundation of banking and financial services operations to enable them to perform at the highest professional standards. It will also develop their technical, leadership skills and help them meet the financial and banking qualification standards at international level,” she said. CIMB Signs MoU with IBBM CIMB signed a MoU with IBBM on 22 April 2013 to launch the Chartered Banker Education Pathway for the Group’s 42,000 employees. The MoU was signed by CIMB Group Head, Group Corporate Resources Hamidah Naziadin and IBBM CEO Tay Kay Luan. It was witnessed by Datuk Lee Kok Kwan, Deputy Group CEO, Corporate Banking, Treasury and Markets, CIMB Group, with almost 200 guest in attendance. During the signing ceremony, Puan Hamidah said in her speech that CIMB would be providing full sponsorship for its employees to pursue this qualification as part of its corporate sponsorship scheme Briefing Session to Maybankers IBBM initiated a series of briefings at Malayan Banking Berhad in the months of January and February to create awareness of IBBM Qualifications. The briefings were intended to assist Maybankers in gaining a better understanding of all our qualifications, as well as training programmes, and were conducted at Menara Maybank, Kuala Lumpur and the Maybank Learning Academy in Bangi. Members of the audience included heads of learning divisions, managers and executive employees from various divisions. The presentations maintained a strategic focus on the Executive Banker qualification and the Chartered Banker Education Pathway. Should banks wish to have IBBM organise a series of briefings for their staff, please feel free to contact our Marketing & Promotions Division at 03-2095 8922 or email marketing@ibbm.org.my. in order to propel their professional career growth. “Combined with CIMB’s internal educational programmes, we trust our employees will be positioned in good stead in the forefront of the financial services industry. Above and beyond that, these professional qualifications will also propel their professional career growth,” she added. news reporting Commitment to Professional Education 18 news from FSTEP 19 Every Child Deserves To Learn In Comfort FSTEP held its CSR project for Batch 9, involving all the participants, together with the management staff. For every batch, FSTEP participants are allowed to plan a community project of their choice with the focus differing each year with the objective of giving the participant a whole new experience in community service. This year, it was decided to help school children with the theme “Every Child Deserves to Learn in Comfort”. This CSR programme was initiated by FSTEP, in collaboration with Great Eastern Life Assurance (Malaysia) Berhad (GE) and RockCorps Malaysia (RCM), a community programme brought to local shores by The Zhariff Initiative Sdn Bhd (TZI). It aims to revolutionize the youths’ perspective towards volunteering work by encouraging them to give their time to the RCM charity project in return for complimentary tickets to the RockCorps concert. The joint CSR project was held at SJK(T) Batu Caves, an Indian vernacular primary school located next to Batu Caves that has a total number of 1,650 students. The project involved painting corridors and classrooms, as well as cleaning and sprucing up the surrounding areas so as to give the school a livelier ambience to study in. On 23 February 2013, all the participants gathered at 8.00am at the school. After the introduction session between the participants and the School’s Principal/Chairman of the PIBG (Persatuan Ibu Bapa dan Guru), a briefing on the assigned tasks was held, which was followed by breakfast sponsored by GE. The participants were divided into groups and headed to their respective sections of the school. The participants cleaned up classrooms, painted corridors, walls and doors, as well as drew wall murals. With the concerted efforts by more than 140 participants, all the designated tasks were completed by 1.00pm. Soon after lunch sponsored by GE was had, the participants gathered at the hall, together with representatives from GE and RCM for the appreciation and closing ceremony. Representatives from the school took this opportunity to express their thanks to all involved, and for our FSTEP participants, it was a job well done with lots of fond memories. 20 news reporting & examinations Healthy Body, Healthy Mind A healthy body reflects a healthy mind which in returns reflects a productive work force. More than 47 employees participated in the health talk on ‘Kidney Care’ and health screening jointly organised by IBBM and the National Kidney Foundation Malaysia (NKF), which was held on 6 March 2013 at the Institute‘s premises. The aim of the event was to raise awareness of keeping our kidneys healthy and the importance of testing so as to enable early detection of kidney disease, especially those at high risk. The NKF’s “Early Detection and Prevention Saves Lives” Programme conducted tests pertaining to Body Mass Index, Waist Circumference, Blood Pressure, Urinalysis, Random Blood Glucose as well as the Random Blood Total Cholesterol. NKF staff was available to counsel employees and give advice on how to reduce risk for diabetes, heart and kidney diseases. The overwhelming response was a positive indication that our employees are health conscious and concerned about their overall well being. In appreciation of the great work that they do for the community at large, IBBM contributed RM1,000 to the National Kidney Foundation to support their educational activities, programmes and events. IBBM staff also took the opportunity to make their own personal donations to them. 2013 Examinations Timetable EXAM DATES 6 Jul (Sat) CCP CIAFIN PKMC Papers 4 & 5 27 Jul (Sat) Mod I & II 3 Aug (Sat) Mod III & IV 7 Sep (Sat) Papers 1, 2 & 3 14 Sep (Sat) Mod I, II & III 16 Nov (Sat) 30 Nov (Sat) 7 Dec (Sat) 14 Dec (Sat) EB Mod I, II & III Papers 4 & 5 Mod I & II Mod III & IV CCP - Certified Credit Professional CIAFIN- Certificate in Internal Auditing for Financial Institutions PKMC - Pasaran Kewangan Malaysia Certificate EB - Executive Banker For AML/CFT course schedule, visit : http://www.ibbm.org.my/v2/index.php/aml-cft/ examinations 21 Deadlines for 2013 Examinations ** Please note that the closing dates are the last dates for receipt of applications, not posting of applications** 2013 CCP & CIAFIN Examinations ITEM Examination enrolment closing date Withdrawal of examination enrolment Confirmation of attendance notice Application for transfer of examination entries (medical reasons only) CCP Papers 1, 2 & 3 September 2013 Exam CCP Papers 4 & 5 December 2013 Exam CIAFIN 2013 Exam 28 June 2013 25 October 23 August 6 July 2013 1 November 30 August 3 weeks before the examination 3 weeks before the examination 2 weeks before the examination Not later than 2 weeks after the examination Not later than 2 weeks after the examination Not later than 2 weeks after the examination 3 weeks after the examination 12 weeks after the examination 8 weeks after the examination Release of examination results 2013 EB Examinations ITEM Examination enrolment closing Date (New & Referral) Confirmation of Attendance Notices Application for transfer of examination entries (medical reasons only) Release of examination results SEPTEMBER 2013 EXAM NOVEMBER 2013 EXAM 12 August 2013 1 November 2013 3 weeks before the examination Not later than 2 weeks after the examination 6 weeks after the examination 3 weeks before the examination Not later than 2 weeks after the examination 6 weeks after the examination 2013 PCC - Certified Credit Executive Examinations ITEM Examination enrolment closing Date Withdrawal of examination enrolment Confirmation of Attendance Notices Application for transfer of examination entries (medical reasons only) Release of examination results NOVEMBER 2013 EXAM 30 August 2013 6 September 2013 2 weeks before the examinations Not later than 2 weeks after the examinations Module 1-3 – released concurrently 5 weeks after the end of Module 3 examination Module 4 - 10 weeks after the examination To register for the CCP/CIAFIN/PCC/EB examinations, please ensure that you have already registered as a member of IBBM. 2013 PKMC Examinations ITEM Induction Seminar Registration closing date AUGUST 2013 EXAM 19April (Group I) 3 May (Group II) DECEMBER 2013 EXAM 16 August (Group I) 30 August (Group II) 28 June 31 October July 5 7 November Confirmation of Attendance Notice 2 weeks before the examination 2 weeks before the examination Application for transfer of examination entries (medical reasons only) Release of examination results Not later than 2 weeks after the examination 8 weeks after the examination Not later than 2 weeks after the examination 8 weeks after the examination Examination enrolment closing date Withdrawal of examination enrolment CONGRATULATIONS 2013 To all our Graduates, Prize Winners & Award Recipients at the 16th IBBM Graduation and Awards Ceremony on 15 June 2013 With best wishes from the Council, Management & Staff of