2012 E/CTRM Vendor Perception Study
Transcription
2012 E/CTRM Vendor Perception Study
2012 E/CTRM Vendor Perception Study April 2012 Sponsored by 2012 CTRM Software Perceptions Study Contents Executive Summary..................................................................................................................................... 5 Preamble ..................................................................................................................................................... 7 Methodology and Demographics ............................................................................................................... 7 Survey Demographics ............................................................................................................................. 8 Respondents Installed Base .................................................................................................................... 9 CTRM Vendor Perceptions ........................................................................................................................ 13 Brand Awareness .................................................................................................................................. 13 Market Leadership ................................................................................................................................ 18 Market Leadership by Commodity/Functional Coverage..................................................................... 21 Overall Energy Commodities ............................................................................................................ 22 Crude Oil and Crude Products Trading ............................................................................................. 24 Natural Gas Trading .......................................................................................................................... 25 Power Trading ................................................................................................................................... 25 Coal Trading ...................................................................................................................................... 26 Agricultural Commodities Trading .................................................................................................... 27 Metals Trading – Precious and Base ................................................................................................. 28 Freight Rates Trading ........................................................................................................................ 30 Shipping............................................................................................................................................. 31 Summary ............................................................................................................................................... 32 CTRM Technical and Product Attribute Perceptions ............................................................................ 33 SaaS or Hosted Delivery .................................................................................................................... 33 Overall Architecture .......................................................................................................................... 34 Market Perception Trends .................................................................................................................... 36 North America ................................................................................................................................... 36 Europe ............................................................................................................................................... 38 Overall Comparison with 2008 Proprietary Survey .......................................................................... 39 Purchase Plans and Buying Criteria .......................................................................................................... 41 Required Commodity Coverage ............................................................................................................ 43 2 © UtiliPoint International, Inc. 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Ranking Functional Requirements and Attributes................................................................................ 44 What Vendor Attributes are most important? ..................................................................................... 45 About CommodityPoint ............................................................................................................................ 47 About the Report Author .......................................................................................................................... 48 Study Sponsors ASPECT Enterprise................................................................................................................................. 50 Brady ..................................................................................................................................................... 52 capSpire................................................................................................................................................. 54 iRely ....................................................................................................................................................... 56 3 © UtiliPoint International, Inc. 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Advertisement 4 © UtiliPoint International, Inc. 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Executive Summary Market perceptions of leadership in various aspects of E/CTRM are useful indicators as to which product companies have developed strong brand awareness and a reputation for producing products that can meet generalized or specific needs of various market participants. However, for companies seeking to purchase a new technology solution, these perceptions should be but an element of a comprehensive selection process that takes into consideration the ability of any vendor to meet the multitude of requirements that one might have when operating in a very complex marketplace such as energy and commodities trading. The results of our survey of 60 total respondents, representing 58 different companies around the world, shows five companies are most often recognized as being providers of software in E/CTRM. Those five include OpenLink Financials (OpenLink), Triple Point Technology (Triple Point), Allegro Development (Allegro), SunGard Energy and Commodities (SunGard) and Solarc (which was acquired by OpenLink during the data collection phase of this research). Other companies also received numerous mentions in overall market awareness, including Ventyx/ABB, Navita (recently acquired by Brady), Murex, Amphora, Brady, Contigo and Encompass. OpenLink was most often noted by our respondents as the overall leader in E/CTRM, followed by Triple Point and Allegro. Leadership views for specific commodities or functional areas are summarized in the following table: Commodity Leading Vendor Second Vendor Third Vendor Energy Commodities Overall OpenLink Triple Point Allegro Electric Power Trading OpenLink SunGard Triple Point Natural Gas Trading OpenLink Triple Point & Allegro N/A Crude and Crude Products Trading SolArc Triple Point Allegro & OpenLink Coal Trading SolArc Allegro Triple Point 5 © UtiliPoint International, Inc. 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Agricultural Commodities Triple Point OpenLink EKA Base Metals Brady OpenLink SunGard Precious Metals Brady Murex OpenLink & Triple Point Freight Rates Triple Point Allegro, Open Link, SunGard N/A Shipping Triple Point Allegro, OpenLink & SolArc N/A We asked our survey participants to score the necessity of various functional capabilities of CTRM products on a scale that ranged from "Not Important" to "Critical". The results show that for our respondent group, the ability to capture and manage physical commodity transactions was the most critical attribute they would consider when seeking a new solution. Financial commodity transaction management ranked second and risk management capabilities ranked third in overall importance to the group. These capabilities were followed by multi-commodity capabilities and physical logistics support (both evenly ranked). We also measured our respondent group's views as to what they deem to be the most important vendor attributes – those factors outside of features/functionality of the product itself. The tested factors included: provision of quality support services, competitive product pricing, consider to status as a "top vendor" and the availability of quality consulting resources for the product. Of those factors, quality vendor supplied support ranked highest, ahead of both "availability of quality consulting resources" and competitive pricing (essentially equally ranked). A vendor's status as a "Top Vendor" was deemed to be significantly less critical than the other attributes when seeking a new product supplier. 6 © UtiliPoint International, Inc. 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Preamble The CommodityPoint CTRM/ETRM Vendor Perception Study, which has been repeated approximately every two to three years, polls users and industry professionals regarding their views of the technology vendors servicing the space. It should be noted that the results do represent perceptions and as such, should not be relied upon as the sole determinate to judge any vendors' capabilities as they might apply to any particular organization's needs. That being said, the results are useful to a wide variety of groups who are tracking the CTRM software space as it establishes patterns regarding brand strength and perceptions of market leadership. The results also allow us, as market analysts, to draw conclusions (backed-up with other research) about the state of the CTRM market and the market landscape. This report presents the results of the latest study and compares the data with other perception studies undertaken by CommodityPoint/UtiliPoint in the past to provide a historical perspective and analysis. Methodology and Demographics The CommodityPoint ETRM Vendor Perception study was undertaken primarily via a survey instrument developed specifically for the study (appendix C). The survey received responses from 68 respondents representing 63 companies. Of the total 68 responses, 8 were eliminated due to incompleteness, invalid email addresses and contact names or they originated from a vendor in the space. The survey was conducted from October 2011 until the end of January 2012 using both HTML email pushes along with researcher calls to likely candidates. It therefore represents a snapshot of perceptions as of the end of 2011. During the data collection phase of this research, a couple of notable events occurred – OpenLink Financials (OpenLink) announced the purchase of SolArc in late November 2011, and Brady PLC (Brady) announced the acquisition of Navita and Syseca in early February 2012. Given the timing of these events, we have not combined the results of the acquired entities with those of the acquiring companies. Clearly there will be a shifts in brand recognition over time related to these mergers and acquisitions; however, at the time of this writing, it's unclear how OpenLink and Brady will manage the acquired brands – will they maintain these brand names for some period, or will they be rebranded in order to harmonize the companies' marketing messages? In particular, the SolArc name does carry 7 © UtiliPoint International, Inc. 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study significant awareness and market equity and it will be interesting to see what the future may hold for that brand. Survey Demographics Of the 60 responses considered in our analysis, 58% originated with respondents based in North America, 36% with respondents based in Europe and 7% from respondents based in other regions (Figure 1). Given the concentration of responses from North America and Europe, the results are often presented in total as well as those two geographies broken out separately. Figure 1 - Respondent location demographics Respondent Locations 2% 5% 36% North America 58% Europe Asia Pacific South America The respondents represented a good mix of industry sectors with merchant trading firms (trading energy and/or non-energy commodities), utilities, and consultants/systems integrators being the most represented segments (Figure 2). The survey allowed consultants and systems integrators to participate as they regularly engage with end-users and their experiences with the various vendors provides valuable insights. Energy and non-energy producers and financial organizations including funds and banks were also well represented. European respondents were primarily Utilities, Consultants and Merchant/Trading Firms; while in North America, the mix was somewhat more diverse 8 © UtiliPoint International, Inc. 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study with good numbers of Merchants/Trading Firms, Consultants, Producers, Banks/Hedge Funds, and Utilities. In other parts of the world we saw participation from Consultants and Merchant/Traders in Asia/Pacific and Producers in South America. Figure 2 - Types of Respondent Company Respondent Company Types 2% 12% Merchant Trading Firm 5% Consultant/System Integrator 34% Utility/Generator 19% Producer (Oil & Gas, Mining, Ags, Softs, etc) 29% Bank, Hedge Fund or other Financial Institution Refiner/ Chemical/ Petrochemical Respondents Installed Base The respondents were asked about their current installed ETRM software so as to provide possible insights as to the basis for their perception responses, with those receiving multiple notes shown below in Figure 3. Of the respondent group, Allegro was most noted with 9% of the total user responses. SunGard Zainet, OpenLink Endur, and SolArc RightAngle products were also often noted. In all, some 34 different systems were noted, with 15 of those being used by more than one respondent. Interestingly, the second most often cited system was "Home Grown" or "custom". As in recent years, the large number of different vendor solutions installed demonstrates that ETRM software is still a somewhat immature software category, with a significant number of providers 9 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study servicing regional or functionally niche market segments. Despite that, this survey does suggest, and as vendor M&A activity would indicate, that consolidation is under way and a small group of dominant vendors are becoming increasingly even more dominant over time. Nonetheless, given the diverse industry segments represented in the survey, the wide range of solutions in use should not be a surprise. It's important to also note that many respondents utilized several different solutions, supporting previous CommodityPoint research showing that many firms utilize multiple systems, in some cases up to five or more, to manage their energy and/or trading and risk management functions1. Figure 3 - CTRM System in Use Respondent System(s) in Use Percent of all Respondents in all Regions 10% 9% 8% 7% 6% 5% 4% 3% 2% 1% 0% There were also some intriguing differences in responses relative to installed systems between North America and Europe. In Europe, OpenLink was noted as the respondents' installed system most often on par with ComFin, Allegro, and "Home Grown"; and the company ranked at or near the top in most 1 Benchmarking of European ETRM Software Markets, UtiliPoint Report, 2007 10 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study of the leadership categories polled. In North America, few OpenLink users responded to our survey, yet the perceptions of leadership for the company were very similar in both regions. In both North America and Europe, the responses included a disproportionally large number of small vendor solutions when compared to total number of installed systems for all vendors. In North America (Figure 4), EnCompass and Woodlands Solutions users responded at a higher rate (relative to total number of installs) than any other vendors' users. In Europe (Figure 5), Comfin and Contigo users also participated in numbers that do not proportionally reflect their number of deployed systems versus their competition. The large number of "Home Grown" responses are not necessary reflective of the respondents having developed fully capable custom CTRM systems. Based upon the responses provided and reinforced with our experience in the market, it's clear that the majority of these "Home Grown" or custom systems have been developed and deployed to manage a particular business function or enhance a capability that a respondent's company felt was not sufficiently "covered" by commercial systems. Figure 4 - Systems in Use – North America Only Respondents System in Use - North America Home Grown Allegro SunGard Zainet EnCompass Triple Point Woodlands Solutions - Phoenix TransEnergy SunGard Fuelworx SunGard Aligne Solarc 0% 2% 4% 6% 8% 10% 12% 14% 16% Percent of Total Respondents in Region 11 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Figure 5 - Systems in Use – Europe Only Respondents System in Use - Europe TheBulldog by Comfin OpenLink Endur Home Grown Allegro SunGard Zainet Solarc Contigo EnTrader 0% 2% 4% 6% 8% 10% 12% 14% 16% Percent of Total Respondents in Region Respondents in this 2011 version of our perception study indicate a higher level of satisfaction with their installed system than we have seen in previous studies, with a large majority of users now indicating they are either "Satisfied" or "Very Satisfied" with their current system (Figure 6). In past years, the rankings tended to be more skewed toward a higher level of dissatisfaction with the installed systems. Figure 6 - Satisfaction Rankings with Installed Solution Satisfaction Levels with Current System 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% Dissatisfied 12 Somewhat Satisfied © UtiliPoint International, Inc 2012 Satisfied Very Satisfied No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study CTRM Vendor Perceptions Brand Awareness CommodityPoint utilizes a number of questions to help determine vendor perceptions. As we've done in the past, one of the areas that we tested was the market's familiarity and awareness of those vendors. This was done by asking the respondents to name all the vendors that they know of that provide CTRM software, without utilizing any aides – relying solely on their memory. As in recent years, the most commonly mentioned CTRM software vendors remain the same, albeit with a slight shuffling in order. In this current study, OpenLink (including DBC and IRM) is most commonly mentioned, with Triple Point a very close second and Allegro third within a few percentage points of the top positions. These top three are followed by SunGard and SolArc, with a fairly significant drop in awareness down to the rest of the vendors on the list. As OpenLink's acquisition of SolArc occurred in the middle of our data collection efforts, we did list them separately for this year's report. As the OpenLink brand is introduced across SolArc's customers, the company should expect some additional increased brand awareness though it will clearly not be fully additive as many in the industry are very familiar with both companies (Figure 7). Figure 7 on the following page shows the vendors who gained multiple mentions from respondents. Advertisement 13 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Figure 7 - First to Mind Brand Recognition Unprompted Vendor Recognition All Regions OLF (incl. IRM & DBC) Triple Point Technology Allegro SunGard SolArc Ventyx\ABB Navita Murex Amphora Contigo Brady EnCompass Woodland Solutions SAS EKA OATI Pioneer Solutions Comfin Quorum Entero Aspect Abacus TradePaq Ensyte Energeya 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Brady, already seeing increased awareness in this study versus 2009 (Figure 8), is likely to see a significant boost with their recent acquisitions of Navita and Syseca, particularly given that Navita was tied for 6th in the results this year. We would expect to see the company emerging in our next report in the top 4 or 5 in brand awareness given their newly established status as the number four CTRM vendor in terms of revenues and their increasingly rapid expansion into energy commodity trading. 14 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Figure 8 – Unprompted Vendor Awareness – 2009 vs. 2011 Unprompted Vendor Awareness - 2009 vs. 2011 OpenLink (inc. IRM & DBC) Triple Point Technology Allegro SunGard SolArc Ventyx\ABB Navita Murex Amphora Brady Contigo EnCompass Woodland Solutions SAS EKA OATI Pioneer Solutions Comfin Quorum Entero Aspect Abacus TradePaq Ensyte Energeya 2009 2011 0% 10% 20% 30% 40% 50% 60% 70% 80% Percent of Respondent Mentions In this year's survey, we also saw a significant number of companies increasing their awareness or emerging for the first time into the upper echelon of the list, including Contigo, Encompass, Woodlands Solutions, SAS and EKA. Again, the differences between North American and European respondents provide interesting insights. In North America (Figure 9), OpenLink, despite the low number of respondents that actually utilize the product, shares an equal number of "first to mind" mentions to Allegro and Triple Point from 15 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study our respondent group, with SunGard and SolArc again filling out the top 5. New entrants to our list in this year's study are Encompass and Woodland Solutions, companies which have relatively small install bases as compared to those for the top 5 vendors. Figure 9 - First to Mind Brand Recognition – North America Only Unprompted Brand Recognition North America OpenLink (inc. IRM & DBC) Allegro Triple Point SunGard Solarc Ventyx/ABB EnCompass WoodLand Solutions Amphora EMA EKA Quorum OATI SAS RiskAdvisory Murex 0% 10% 20% 30% 40% 50% 60% 70% 80% Percent of Respondent Mentions in Region In Europe (Figure 10), OpenLink has a small lead in unprompted recognition over Triple Point and a slightly larger lead over Allegro. The gap between the top 5 versus the rest of the pack is much narrower in Europe. This is consistent with what we have observed in the past - the European market is less operationally homogenous, and regional or niche vendors occupy a larger percentage of the market and therefore a larger percentage of the unprompted mind share. For instance Contigo and Navita are well established players in those areas in which they originated initially as regional solutions – Navita in the NordPool and Contigo in the UK power and gas markets. 16 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Figure 10 - First to Mind Brand Recognition – Europe Only Unprompted Brand Recognition Europe OpenLink (inc. IRM & DBC) Triple Point Allegro SunGard Solarc Contigo Navita Murex Brady Amphora ComFin SAS RiskAdvisory Energeya Abacus Pioneer Solutions OATI Ventyx/ABB 0% 10% 20% 30% 40% 50% 60% 70% 80% Percent of Mentions by Respondents in Region When the results from the two largest market areas are combined (Figure 10), the results indicate a clear "top 5" in brand awareness which coincides with the 5 largest ETRM/CTRM companies in terms of revenues (prior to the OLF acquisition of SolArc and the acquisitions by Brady in early 2012). 17 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Figure 11 - First to Mind Brand Recognition – Europe and North America Combined Unprompted Brand Recognition Europe and North America Percentage Mentions by Respondents in Those Regions OpenLink (inc. IRM & DBC) Triple Point Allegro SunGard Solarc Ventyx/ABB Murex Navita Contigo Amphora EnCompass Brady WoodLand Solutions SAS RiskAdvisory OATI EKA Pioneer Solutions EMA ComFin North America Europe 0% 10% 20% 30% 40% 50% 60% 70% 80% Percent of Mentions by Respondents in Regions Market Leadership In terms of respondent’s views about overall market leadership, OpenLink is most commonly viewed as the market leader by over 30% of the respondents in all geographies combined. Triple Point ranked second being noted by 20%. Allegro was noted as being the leader by 10% of the group with SunGard and SolArc also receiving multiple mentions as the overall leader (Figure 12). 18 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Figure 12 - Overall Market Leadership Perceptions Perceived Overall Market Leader - All Respondents OpenLink Triple Point Don't Know Allegro None SunGard Solarc Encompass Navita Contigo Brady 0% 5% 10% 15% 20% 25% 30% 35% 40% Percent of Mentions by Respondents Those that didn't know or felt there is no overall market leader in CTRM show up quite strongly; however, those responses are a lower percentage of total responses than in previous surveys and show a coalescing of opinion around the largest vendors. OpenLink’s perceived market leadership was very strong in Europe where it was cited more than twice as often as its nearest competitor, Triple Point. In North America, OpenLink also maintained a leading position; however that lead over its nearest rival, Triple Point, was not as great as that in Europe. Allegro ranked fairly consistently in both geographies, noted by around 10% in both regions as being the market leader (Figures 13 thru 15). 19 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Figure 13 - Overall Market Leadership Perceptions – North America Overall Market Leadership - North America OpenLink Triple Point Don't Know Allegro Solarc SunGard None Encompass Brady 0% 5% 10% 15% 20% 25% 30% 35% 30% 35% Percent Mentions by Respondents in Region Figure 14 - Overall Market Leadership Perceptions – Europe Overall Market Leadership - Europe OpenLink Don't Know Triple Point None Allegro SunGard Navita Contigo 0% 5% 10% 15% 20% 25% Percent Mentions by Respondents in Region 20 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Figure 15 - Overall Market Leadership Perceptions – Combined Europe and North America Overall Market Leadership - Eruope vs. North America OpenLink Triple Point Don't Know Allegro None Europe SunGard Solarc North America Navita Contigo Encompass Brady 0% 5% 10% 15% 20% 25% 30% 35% Percent Mentions by Respondents in Regions Market Leadership by Commodity/Functional Coverage Market leadership by commodity or functional coverage was assessed through a series of questions that asked respondents to identify the market leader in categories such as "Physical Transaction Management for Crude Oil". As has been the case in previous CommodityPoint perception studies, many respondents did not answer these questions as they either had no particular opinion or did not feel qualified to volunteer an opinion. There is obviously a correlation between the number of nonresponses for each category and the entity type indicated by the respondents (i.e. Utilities do not generally trade agricultural commodities). In each of the categories listed on the following pages, those that did not volunteer an answer were excluded from the results and the denominator for the percentage calculations were adjusted accordingly. However, respondents that answered with the choices “Don’t Know” and “None” were included as a valid response as those responses could be seen as an indicator of market maturity or as 21 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study an indicator of the relative strength of leadership role for those vendors that were named in that particular category. As has been observed in past market perception surveys, in almost every area of functional coverage the same 4-6 vendors were deemed to be the market leader by the bulk of respondents with other vendors only breaking into the top 5 for very specific functional areas. This suggests that the top 4-6 vendors have developed a reputation for having very broad functional coverage that is often considered to be adequate to meet users’ requirements. We also observe that this gap between the top 4-6 vendors and the rest the market is broadening over time. The results from the various categories indicate OpenLink and Triple Point have both developed a strong market position in multiple functional areas and geographies. OpenLink, with its high rank in terms of overall market leadership perception, was also noted as the Leader in four commodity/functional categories (including ties), with high ranks (a rank of second, third, or fourth) in six others. Triple Point scored almost as equally well, being perceived as leader in three categories and highly ranked in nine others. Allegro was ranked as the leader in one category (tied with OpenLink in "Overall Architecture") and highly ranked in nine others. SunGard (including Kiodex) ranked as the category leader once, with high ranks in 5 other categories. SolArc was mentioned as the leader in two categories and received high ranks in one other. Brady received leadership nods in two metals related categories, Base Metals and Precious Metals. Specifically, OpenLink ranked first in Overall Energy, Electric Power, Natural Gas and in Overall Architecture (tied with Allegro). Triple Point was ranked first in Agricultural Commodities, Freight Rates, and Shipping. Allegro was tied with OpenLink in Overall Architecture. SunGard's Kiodex product was noted as the leader in SaaS delivery and SolArc received category leader nods in Crude/Crude Products and Coal. As previously noted, Brady was the category leader in both Precious Metals and Base Metals. Overall Energy Commodities It would appear that much of OpenLink's overall perceived leadership position in CTRM can be attributed in large part to the market's view of their leadership in energy commodities. In all, 37% of 22 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study the respondents ranked OpenLink as the leader in "Energy Commodities Overall", nearly tripling the score of their closest rival Triple Point. Interestingly, Triple Point's ranking in this category was below their score in perceived leadership in overall CTRM. Allegro was at near parity with their score in overall CTRM, with around 9% of our respondents noting them as the leader in this category. Encompass entered the ranks of the leaders in this category as well, demonstrating solid brand support from their clients who participated in this research. As one might expect given the maturity of the ETRM markets, the levels of "Don't Know" or "None" responses were much lower relative to the other non-energy related categories which have only with the last several years become an area of focus for the larger solutions vendors. Figure 16 – Energy Commodities Overall Perceived Leadership Energy Commodities Overall 40% 35% 30% 25% 20% 15% 10% 5% 0% Europe North America South America Asia/Pac Advertisement 23 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Crude Oil and Crude Products Trading While SolArc and Triple Point were perceived to be the top two in this category by those who named a particular vendor, it should be noted that the results indicate that SolArc has a more dominant position in North America than in Europe in this category, while Triple Point enjoys a significant advantage in the European market perception for crude and crude products trading. The rankings in Europe are a change from our last perception survey which had placed OpenLink in the second position overall based upon a strong showing from European respondents. This latest survey now places OpenLink in parity with Allegro, with the two companies sharing similar perceptions levels across all geographies. Also in a change from our last market survey, four vendors now rank above the "None" responses, whereas in our 2008 survey, only SolArc and OLF received more ‘votes’ than those respondents who felt that there is no market leader in the category. Figure 17 - Crude and Crude Products Trading Perceived Leadership Crude and Crude Products Trading 30% 25% 20% 15% 10% 5% 0% 24 Europe North America South America Asia/Pac © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Natural Gas Trading While "Do not Know" was the most common response in many other categories, in the "Natural Gas Trading" category, OpenLink, as in the "Overall Energy Commodities", was the only vendor to place ahead of the response "Do Not Know". Boosted by North American respondents, it placed well ahead of its closest rivals, Allegro and Triple Point. Interestingly, Allegro was the most noted as the leader by the European respondents, gaining more mentions than all the other named vendors combined. However, it did not fare as well as OpenLink and Triple Point in North America; and in fact, trailed a total of four companies in that geography. There were few “No Answers” in this category, indicating its relative maturity as a market place. Figure 18 - Natural Gas Trading Perceived Leadership Natural Gas Trading 25% 20% Europe 15% North America 10% South America 5% Asia/Pac 0% Power Trading In Electric Power Trading, OpenLink is again perceived as the market leader, tripling the result of their nearest competitors SunGard, Triple Point and Allegro. And again, much of OpenLink's lead can be attributed to their commanding position with the North American respondents, as opposed to those in Europe, who rank the company on par with, or slightly lower than, Triple Point, SunGard and Contigo. 25 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study The results in this category are fairly consistent with previous years, though one of the leading companies in our earlier surveys in North America, OATI, did not receive a mention in this category in this latest iteration of the survey. Figure 19 – Electric Power Trading Perceived Leadership Electric Power Trading 35% 30% 25% 20% 15% 10% 5% 0% Europe North America South America Asia/Pac Coal Trading Overall, market leadership perceptions in this functional area are much weaker, as "Do Not Know" responses dominated those of any vendor response. However, among the vendors, SolArc was most often noted and almost equally by both European and North American respondents. Allegro ranked second among the vendors, doubling the responses received by Triple Point in the third vendor position. Interestingly, each of the top three in this category received very similar ranking from North Americans, whereas SolArc was a clear leader in Europe. Allegro also did well in that geography, while Triple Point received very few from respondents in Europe. Also of note, OpenLink ranked first in this category in previous surveys, but was well down the list in this current version. 26 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Figure 20 – Coal Trading Perceived Leadership Coal Trading 50% 40% Europe North America South America Asia/Pac 30% 20% 10% 0% Do not know SolArc Allegro None Triple Point Contigo OpenLink SunGard Agricultural Commodities Trading Triple Point, as with previous surveys, was the highest ranked vendor in this category. However in this survey, their ranking in North America increased while decreasing somewhat in Europe. OpenLink was the second ranking vendor in all geographies, but was slightly ahead of the competition in Europe. EKA was the third ranked vendor with support coming equally from North America, Europe, and Asia/Pac. Allegro was fourth overall and third in the North American market. Figure 21 – Agricultural Commodity Trading Perceived Leadership Ag Commodity Trading 40% 35% 30% 25% 20% 15% 10% 5% 0% 27 Europe North America South America Asia/Pac © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Metals Trading – Precious and Base In the metals trading categories, the bulk of the responses were "Do Not Know". However, of the vendors mentioned, Brady was most often cited with about 10% of the respondents in both the "precious" and "base" categories noting the company as the leader. In the "Precious Metals Trading" category, Murex also ranked well, with OpenLink and Triple Point close behind. Figure 22: Precious Metals Trading Perceived Leadership Precious Metals Trading 60% 50% North America North America South America Asia/Pac 40% 30% 20% 10% 0% Do not know Brady None Murex OpenLink Triple Point SunGard Allegro In Perceived Leadership in Base Metals Trading, Brady was followed by OpenLink, SunGard, Allegro, Triple Point and Murex. While all those companies received mentions from North American based respondents, only Brady and SunGard were noted by the Europeans as leaders in this category. Again though, given the high levels of "Do not know" and "None" responses, leadership perceptions appear to be weak in this category. 28 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Figure 23 – Base Metals Trading Perceived Leadership Base Metals Trading 60% 50% 40% Europe North America South America Asia/Pac 30% 20% 10% 0% Advertisement 29 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Freight Rates Trading While freight rates have been traded for a number of years, the respondents to our survey indicated a lack of familiarity, or at least strong views, of the capabilities of the vendors in this space. Only Triple Point received more than a couple of mentions by respondents. Figure 24 – Freight Rates Trading Perceived Leadership Freight Rates Trading 60% 50% 40% Europe 30% North America South America 20% Asia/Pac 10% 0% Do not know 30 None Triple Point © UtiliPoint International, Inc 2012 Allegro OpenLink Sungard Amphora No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Shipping Shipping logistics is a relatively new category for CTRM vendors, with many having entered the market place within the last 5 years or so. Given that relative immaturity of many solutions in this space, it's not surprising that more than 50% of the responds were "Do Not Know". However, with Triple Point's acquisition of Softmar, a historical leader in shipping solutions, the company was a clear leader in this category for those respondents in both North America and Europe that were familiar with the market. Figure 25 – Shipping Perceived Leadership Shipping 60% 50% 40% 30% 20% 10% 0% Europe North America South America Asia/Pac Advertisement 31 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Summary The preceding narrative relies purely on the respondent’s perception of market leadership and in essence, is a reflection of two characteristics - vendor brand awareness and strength, and maturity of the market. This means that even in commodities or functional areas that remain somewhat immature, respondents might choose a vendor simply based on its overall brand strength as opposed to having true knowledge and experience with that particular vendor’s actual capabilities. Table 1 – Leadership Perceptions by Category Commodity Leading Vendor Second Vendor Third Vendor Energy Commodities Overall OpenLink Triple Point Allegro Electric Power Trading OpenLink SunGard Energy & Commodities Triple Point Natural Gas Trading OpenLink Triple Point & Allegro N/A Crude and Crude Products Trading SolArc Triple Point Allegro & OpenLink Coal Trading SolArc Allegro Triple Point Agricultural Commodities Triple Point OpenLink EKA Base Metals Brady OpenLink SunGard Energy and Commodities Precious Metals Brady Murex OpenLink & Triple Point Freight Rates Triple Point Allegro, Open Link, SunGard Energy & Commodities N/A Shipping Triple Point Allegro, OpenLink & SolArc N/A 32 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study CTRM Technical and Product Attribute Perceptions In addition to reviewing perceptions by commodity trading function, we also sought out market opinion on two technical categories that are becoming an increasing factor in purchase decisions – SaaS or Hosted delivery and Overall Technical Architecture. SaaS or Hosted Delivery SaaS delivered or hosted solutions have been increasingly finding acceptance in the CTRM markets, particularly in the mid and lower tiers within the last five years or so. Recently though, just within the last couple of years, we've have seen some larger organizations that have traditionally installed CTRM products starting to bring onboard SaaS delivered or hosted products to provide relatively quick coverage to a newly established business unit or commodity function within that larger business. Within this category, the respondents that noted a vendor cited SunGard's Kiodex product most often as the leader, with Aspect Enterprise, Allegro and EKA also receiving multiple votes. Again, though, with high response rates in "Do Not Know" and "None", it appears that market knowledge of SaaS or Hosted delivery methods is still limited . Advertisement 33 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Figure 26 – SaaS or Hosted Delivery Perceived Leadership SaaS or Hosted Delivery 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% Europe North America South America Asia/Pac Overall Architecture The technical underpinning of a CTRM system is a factor in many purchase decisions. A solid data model with modern technology components provides a platform around which additional capabilities can be added. As such, buyers seeking a traditionally installed CTRM system will necessarily include architectural factors as a critical factor in their product vetting process. Though the responses of "Do Not Know" and "None" were relatively high in this category, Allegro and OpenLink were clearly cited as leaders approximately five times more often than the next nearest competitors. Notably, the answer "None" was given more in this category than any other. This is perhaps due to the very complex nature of CTRM solutions and the inherent difficulty in creating interfaces to, or extracting data from, those systems. 34 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Figure 27 – Overall Architecture Perceived Leadership Overall Architecture 35% 30% 25% 20% 15% 10% 5% 0% Europe North America South America Asia/Pac Advertisement 35 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Market Perception Trends CommodityPoint/UtiliPoint has conducted a number of similar studies in the past that allow some historical market perception trends to be analyzed. In particular, UtiliPoint completed perception studies in North America in 2006 and Europe in 2007 as well as a proprietary market perception study in 2008. These research projects allow us to compare to the latest data and note trends over this period. North America The North American vendor perception study was issued in August 2006 and 47 complete responses were obtained. The sample set represents a range of types of company/entity including marketers, IOU’s, Municipal Utilities, Cooperatives, Consultants, Retail Marketers and Hedge Funds but is weighted more towards electric power as a traded commodity with a high proportion of utility-type entities included. Note that we have combined market perceptions for companies that acquired others during the period reflected in the rankings. The ETRM/CTRM space in 2006 was noted as a maturing market in North America, with a large number of vendors servicing the market, though many of those were relatively young and the market was not yet fully informed as to the breadth of offerings available. In fact, in the 2006 research project, SunGard Energy and Commodities, noted by 25% of the respondents, was the only company to be cited as the market leader by more than 5% of the respondent group. Fully 58% of the respondents at that time said there was no real overall market leader. With the price run-up in commodity prices in 2007 and early 2008, sales of ETRM/CTRM system increased dramatically as these systems were purchased by new market entrants and existing companies seeking to improve their transaction and position management capabilities in the face of a highly volatile market. In light of this new awareness of ETRM/CTRM solutions, the leadership perceptions changed dramatically during the period. OpenLink emerged as the perceived leader, though SunGard was also often noted. Triple Point ranked slightly behind the two leaders and was followed by Allegro and SolArc. Though not shown on the graph, the number of respondents that indicated they felt there was no market leader has continued to decline significantly from 2006. 36 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Moving forward to the 2011 results, SunGard Energy and Commodities has fallen behind the other 4 large vendors in leadership perceptions. CommodityPoint's view is this decline can be best attributed to the companies shift in strategy from supporting multiple, sometimes competing products; to having developed the Aligne strategy which integrates many of those products down to a singular solution. This new strategy has prompted the company to focus their sales and marketing efforts over the last 2 to 3 years toward their existing clients in order to secure those clients and move them forward to the Aligne platform. We anticipate that given SunGard's scope and the number of clients using their products, should they continue to see success in implementing Aligne with those clients, the market's perception of overall leadership will rebound to some degree. The other four leading companies at the time of this research, OpenLink, Triple Point, Allegro and SolArc all noted increased perceptions of leadership in North America, with OpenLink extending their overall percentage though maintaining a consistent margin over Triple Point from 2009 – 2011. Advertisement 37 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Figure 28 - Comparison of Overall Market Leader Perception in North America 2006 -2011 North America Overall Leadership 2006 - 2011 60.0% 50.0% 40.0% 30.0% 2006 20.0% 2009 10.0% 2011 0.0% OpenLink Triple Point Allegro Solarc SunGard Energy & Commodities incl. Kiodex Others Europe UtiliPoint conducted a first of its kind perception survey of European users of Energy Trading, Transaction and Risk Management (ETRM) software during November and December, 2006 and January 2007, with fifty valid responses to the survey instrument being collected. These responses included a variety of ETRM users and consulting firms (those that recommend solutions to their clients) across the broader European Union. This 2007 sample has been combined with similar global effort in 2009 and this current analysis to look at the trend in leadership perception for the European ETRM/CTRM markets. Four of the vendors that received notes as the overall leader in 2007 and 2009 (Ventyx, Murex, Amphora/TradeCapture and SolArc) did not receive any such acknowledgment in 2011. As such, the top 5 perceived leaders in Europe for 2011 were OpenLink, Triple Point, Allegro and Navita (which was recently acquired by Brady). Of that leadership group, OLF was most often noted as the overall leader, receiving notice from 32% of the respondents and significantly increasing their lead over the other in the field during that period 2009 to 2011. Triple Point also saw solid gains in leadership perception as did Allegro. Similar to North America, SunGard saw a decline which can be attributed to the factors previously discussed. 38 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Figure 29 - Market Leadership Perception Comparison 2007 and 2009 Europe Overall Leadership 2007 - 2011 35.0% 30.0% 25.0% 20.0% 15.0% 10.0% 2007 5.0% 2009 0.0% 2011 Overall Comparison with 2008 Proprietary Survey In the summer of 2008, UtiliPoint conducted a proprietary perception survey receiving 67 valid responses; 50 from North America and 11 from Europe and the remainder from the rest of the world. A comparison is also useful with the results of that survey in terms of the various respondents' views of overall market leadership for the largest ETRM/CTRM vendors over the period from 2008 to 2011 (Figure 30). The results for four of the top five vendors, OpenLink, Triple Point, Allegro and SolArc were fairly consistent from 2009 to 2011, with a slight decrease noted for OpenLink and a corresponding increase for Allegro and SolArc combined. The one significant difference from 2009 to 2011 was noted by SunGard Energy and Commodities (combined for this comparison with their Kiodex product) where market perceptions of leadership declined by almost 15%. Again as previously discussed, CommodityPoint feels this drop can generally be ascribed to the company's sales and marketing efforts being directed toward efforts to convert their clients from the company's legacy products to their new Aligne solution. 39 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Figure 30 - Overall Market Leader Perceptions Comparison All Regions - Perceived Overall Leadership 2008-2011 40.0% 35.0% 30.0% 25.0% 20.0% 2008 15.0% 2009 10.0% 2011 5.0% 0.0% OpenLink Triple Point SunGard Energy and Commodities (including Kiodex) Allegro Solarc Other Advertisement 40 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Purchase Plans and Buying Criteria A component of vendor perception is to establish the rate of turnover among the participants. The survey asked the respondents (consultants have been eliminated from this analysis) about their purchase plans over the next 24-months (Figure 31). Overall, 20% indicated that they anticipated procuring a new solution during that period, with 11% indicating a purchase within the next 12 months. In Europe as many respondents expect to procure new software as those that did not (excluding those that did not know). In North America, about half as many respondents indicated they were currently in the market for a new system as compared to those that said they were not anticipating a purchase in the near future. Figure 31 - Purchase Plans in Next 24-Months Purchase Plans by Region 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% Europe North America South America Asia/Pac Yes - Next 12 Months Yes - Next 12-24 Months No Don’t Know These numbers do align with the results when asked how long it's been since the last system procurement; with more than 60% indicating they had purchased a new system within the last 3 years (Figure 32). 41 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Figure 32 - Last System Purchase Date Time Since Last Procurement by Region 40% 35% 30% North America 25% Europe 20% South America 15% Asia/Pac 10% 5% 0% In the Last 12 Months Between 12 36 Months Between 36 60 Months More than 60 Months Don’t Know For all respondents, regardless of procurement plans, we asked their views of the importance of the method of deployment for newly purchased systems (Figure 33). Not surprisingly, having a service oriented architecture, one that facilitates improved integration and data throughput, was perceived to be of fairly high importance with 60% noting it as "Critical" or "Important" when making a purchase decision. An additional 25% ranked SOA as being "Somewhat Important". Figure 33 - Deployment Preferences Preferred Deployment Method Critical Service Oriented Architecture Important Somewhat Important Minor Factor Ability to Deploy on a Hosted or SaaS Basis Not Important 0% 42 © UtiliPoint International, Inc 2012 20% 40% 60% 80% 100% No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Deployment via the internet, either as a hosted system or a full SaaS solution was noted by only 20% or our respondents as being either "Critical" or "Important", with less than 50% noting web delivery as having any importance. Though web delivered software is finding growing acceptance in the CTRM market place, that acceptance is not yet widespread and results from deal activity indicates that the mid and low tiers of the market are the most likely to embrace such solutions due to their lower initial costs and generally quicker implementation times. Required Commodity Coverage Given the general profile of our respondent group, it is perhaps not surprising that when asked about the importance of a new system providing coverage for various classes of commodities, support for energy commodities ranked the highest of the group which also included Ags/Softs and Metals (Figure 34). In fact, about 88% of our respondents noted that energy commodity coverage was at least "somewhat important", with 58% indicating such coverage was "critical"; an additional 20% indicated it was "important". "Agricultural/Softs Commodities" and "Metals" support were similarly ranked although ags/softs support was noted as being somewhat more critical when procuring a new system. Figure 34 – Required Commodity Coverage Required Commodity Support Critical Energy Commodity Support Important Somewhat Important Agriculture/Softs Commodity Support Minor Factor Metals Support Not Important 0% 43 20% © UtiliPoint International, Inc 2012 40% 60% 80% 100% No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Ranking Functional Requirements and Attributes In this research of market perceptions, we also wanted to examine what functional attributes are of most importance to buyers looking for a new CTRM system. We asked our survey participants to provide score various functional capabilities of CTRM products on a scale that ranged from "Not Important" to "Critical". The tested capabilities included: • Product Support for Physical Commodities • Product Support for Financial Commodities • Product Support for Comprehensive Market and Price Risk Management • Support for Physical Commodity Logistics • Support for Managing Transactions in Multiple Currencies • Support for Comprehensive Credit Risk Management The results show that for our respondent group, the ability to capture and manage physical commodity transactions was the most critical attribute they would consider when seeking a new solution. In fact, 95% of the respondents indicated that physical commodity support was either "Critical" or "Important" in that decision process, with the "Critical" ranking making up over 75% of that mark. Financial commodity transaction management ranked second with a "Critical" ranking of 70% and combined "Critical" or "Important" ranking of slightly less than 90%. Risk management, both market and price risk, had a "Critical" ranking of slightly more than 55%, and a combined "Critical" and "Important" ranking of around 90%. Multi-commodity capabilities and physical logistics support were ranked very similarly, with multi-commodity being ranked slightly higher in terms of "Critical" rankings, but lower in terms of a combined score including "Critical", "Important", and "Somewhat Important". Multi-Currency and Comprehensive Credit Risk support ranked somewhat lower than the others in term of criticality, both nonetheless received an 80%+ rankings that included some level of importance. 44 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Figure 35 - Functional Criteria and Attributes Functional Attributes Physical Commodity Support Critical Financial Commodity Support Important Comprehensive Market/Price Risk Support Somewhat Important Multi-Commodity Capabilities Minor Factor Physical Logistics Support Not Important Multi-Currency Capabilities Comprehensive Credit Risk Support 0% 50% 100% Again, as many of our respondents were representative of the "traditional" segments of the CTRM industry (i.e. utilities and merchant businesses), the ability to support both physical and financial products is clearly of importance. At first glance, it may be surprising that comprehensive credit risk support is ranked last of the tested attributes; however, given the availability and acceptance of "stand alone" credit risk solutions, our respondents may feel that capability can be well managed outside of the core CTRM and is therefore a less critical capability for these types of solutions. What Vendor Attributes are most important? We also wanted to examine our respondent group's views as to what they deem to be the most important vendor attributes – those factors outside of features/functionality of the product itself. We asked them to rank from "Not Important" to "Critical" four vendor attributes commonly considered when procuring a new CTRM/ETRM system: 1. The provision of quality product support from the vendor 2. Competitive Pricing 45 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study 3. The market positioning of the vendor – Are they a "Top" vendor? 4. The availability of quality consulting resources for the product As can be seen by the results shown in Figure 36, quality vendor supplied support services is considered to be the most important vendor criteria with almost 70% of our respondents indicating it as "Critical" with the remaining responses saying "Important". Figure 36 - Vendor Criteria Vendor Attributes Quality Support Available from the Vendor Critical Quality Consulting Support Available Important Somewhat Important Available at a Competitive Price Minor Factor Not Important Supplied by a "Top Vendor" 0% 20% 40% 60% 80% 100% The availability of quality consulting resources and competitive pricing were essentially equally ranked, with 90%+ of the respondents indicating those as being at least "Somewhat Important" and within that ranking, more than 40% ranked each as "Critical". A vendor's status as a "Top Vendor" was deemed to be critical by slightly less 20% of the respondents and "Important" by about 40%. This result does indicate a willingness by many market participants to examine all potential solutions; though it does also indicate a market advantage for the larger established vendors. While price is clearly an important factor, market participants view quality support as being more important; an attribute for which they may potentially be willing to pay a higher price. 46 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study About CommodityPoint CommodityPoint is the industry leader in providing Commodity Trading & Risk Management (CTRM) research, analysis and advisory services. Our services bring insight into business issues, trends, processes and technology, to utilities, energy companies, banks, brokers, funds, investors and vendors that enhance their competitive position and support critical business decisions around the wholesale commodity trading markets. Our team provides expert analysis of market trends and, in particular, the technologies and applications supporting those that participate in regional or global commodity markets. With offices in Europe and the US, and backed by an experienced research team, our organization provides an unparalleled view of the marketplace. CommodityPoint is a division of leading energy and utilities analyst and consulting firm, UtiliPoint International, Inc. Other Resources The CTRM Blog – http://www.ctrmblog.com CommodityPoint – http://www.CommodityPoint.com TRM Products and Services Online Directory – http://www.trmdirectory.com Other CommodityPoint Reports CommodityPoint research reports are available at http://www.Commodity-Point.com For Additional Information regarding this report or any CommodityPoint product or service, please contact Patrick Reames at preames@utilipoint.com or Mark Tredway at mtredway@utilipoint.com. CommodityPoint Locations The Americas 19901 Southwest Freeway, Suite 121 Sugar Land, Texas 77479 USA Phone: 281-207-5440 Europe & Asia/Pacific International Business Center Prikop 4 602 00 Brno Czech Republic Tel: +42 0 533 433 658 47 © UtiliPoint International, Inc 2012 UtiliPoint International is a wholly owned subsidiary of Midas Medici Group Holdings, Inc. (OTCBB:MMED). No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study About the Report Author Patrick Reames Managing Director, CommodityPoint Mr. Reames has more than 30 years of energy industry experience. He has a deep understanding, developed through hands-on experience and managerial oversight, of upstream and midstream oil and gas operations including exploration, production, gathering, gas plant operations and pipeline operations. Additionally, he has 5 years of energy commodity trading, transportation, and risk management experience with Hess Corp. (formally known as Amerada Hess), a Fortune 100 integrated energy marketing company. Over the last twelve years, he has been focused primarily on information technology serving energy trading, marketing, and risk management. Prior to joining UtiliPoint, Patrick served as an executive for several technology companies (including TransEnergy Management, Altra Energy, and TradeWell systems) providing products and services to gas and power marketing organizations. In these roles, his focus was on the creation and delivery of high value service products designed to ensure the successful implementation and on-going use of technology solutions. Patrick is a frequent speaker at industry conferences and events. He has published numerous articles in industry publications and contributes regularly to the UtiliPoint's IssueAlert and CommodityPoint's CommodityAlert series. Patrick is the primary author of the CTRMblog.com website and is the coauthor and editor of the books “Selecting and Implementing Energy Trading, Transaction and Risk Management Software – A Primer” and "Trends in Energy Trading, Transaction and Risk Management, 2009-2010". Patrick holds a B.S. in Business Administration – Finance from Oklahoma State University. 48 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Study Sponsors CommodityPoint™ appreciates the financial support of those companies that sponsored and supported this research project, enabling us to provide this report at no cost to its readers. 49 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study ASPECT Enterprise www.aspectenterprise.com / moreinfo@aspectenterprise.com The World’s #1 Cloud-Computing Multi-Commodity Trading, Risk & Market Data Enterprise. One Platform. One Password. Free Trials & Affordable Monthly Subscriptions. Aspect Enterprise Solutions is the world’s leading multi-commodity market data, trading, risk and physical operations management enterprise fully delivered Software-as-a-Service (SaaS) in the Cloud. Our rich functionality, competitive advantages and Web-based benefits are proven winners used by more than 500 organizations and thousands of users in over 90 countries across the globe. We also offer hosted trading and risk solutions on client premises with a range of local installation options. The advantages of Web-based solutions are unrivaled by traditional software, especially in a world where budgets are tighter and total-cost-of-ownership and ROI are critical. Web-based means you have instant access to the full range of functionality from your Web browser. There are no long costly installations or expensive servers and databases to buy and support. Rapid deployment is provided by Aspect out of the box, with customized configurations depending on the complexity of your requirements. Our solutions scale from single users to thousands at multiple locations across global businesses, all backed up with professional support and disaster recovery built into the solution. No longer is a professional solution out of reach for smaller companies. Your capital can now be invested into the business, and not tied up in expensive, risky implementation projects with traditional vendors. Our powerful commodity trading, risk and operations management solution, AspectCTRM, is used by a wide range of companies from small trading, supply and end user organizations to the world’s largest global enterprises. AspectCTRM is flexible and scales to the functional and budget needs of its users. It begins with the out-of-the-box, front-office Lite Edition (LE) designed for small firms, and expands to its Standard Edition and Enterprise Edition (EE) with front, middle and back office functions with integration to other systems such as SAP and Oracle Financials. As companies grow and requirements become more complex, AspectCTRM easily expands to meet those demands without the costs and hassles associated with software installations and replacements. AspectDSC is our Decision Support Center for traders with portals for Oil, Metals & Agriculture delivering realtime and historical news, spot and futures prices, and analytical charting tools on desktop and mobile devices including Apple iPhone, iPad and BlackBerry. Leading sources include Platts, Dow Jones, NYMEX, ICE, London Metal Exchange, Marine Bunker Exchange and more. AspectPM is our Price Manager solution which provides consolidation and support for the global oil price forecasting process and forward curve management. All Aspect solutions are accessible via the same online password providing seamless, user-friendly collaboration for global teams from one platform. Aspect clients produce, refine, market, ship and trade globally and rely on our expertise in these key physical and financial markets: Oil, Metals, Steel, Coal, Marine Fuels, Biofuels, Freight, Natural Gas, Emissions and Agriculture/Softs. The Only CTRM/ETRM System That Delivers Real-Time P&L And Cash Flow Reports Monitor the value of marked-to-market, cash positions and profits and losses simultaneously with market fluctuations and as deals are entered and updated. This empowering capability is surprisingly still out of reach for many companies using older technology or spreadsheets. 50 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Fast Action Closing Reports Never again start your trading day without an accurate view of your positions. Many companies spend the overnight hours running systems to roll up data for morning access. Produce fast-action intraday and closing reports in seconds. No other system can do this. Real-Time, Accessible, Collaborative Solutions The importance of capturing and managing trades and monitoring positions in a professional, collaborative system is no different. It’s vital for success. Aspect delivers a collaborative enterprise that helps you achieve dramatic improvements in business processes by integrating customers, suppliers, and employees. Collaborative enterprises use real-time, in-sync, standardized information to improve coordination of planning, decisions and actions to increase trade performance and profitability and reduce costs and risks to your business. • • • Trading and marketing professionals gain the tools needed to take advantage of opportunities from real-time, actionable data. Operations professionals are prepared with knowledge of the transaction status and history of the customer, sales and contractual information, fulfillment history, credit history, contact information. Management is able to effectively manage processes and staff due to visibility of workflow status, becoming more accountable to expectations by corporate. Smart, Flexible, Component Applications Aspect’s technology is flexible and solutions are developed as components allowing companies to incrementally integrate solutions as problems arise, add new functionality as needed, and maintain investments in current systems. The Trade, Risk, Physical Operations and Financial Operations components of AspectCTRM create a powerful solution for today’s commodity traders, risk managers, operations staff and back-office personnel. Its components are deployed individually and as an integrated group to provide the solution you need tailored to meet your specific needs for all physical and financial trading operations and risk management. AspectCTRM is also delivered on the same platform as AspectDSC, the market data and analytics center, creating an integrated, single platform approach unlike any other vendor solution on the market. Join Us For Intelligent Trade In The Cloud 51 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Brady Head Office 281Cambridge Science Park Milton Road Cambridge CB4 0WE Tel: +44(0)1223 479 479 Fax: +44(0)1223 472 510 Email: info@bradyplc.com London Office 60 Cannon Street London EC4N 6NP Tel: +44(0)20 7002 1613 Fax: +44(0)20 7002 1100 Nearest Tube Station: Cannon Street or Mansion House Brady also has offices in Amsterdam, Bergen, Edinburgh, Geneva, Halden, New York, Oslo, Paris, Philadelphia, Singapore and Toronto. ________________________________ To prosper in today‘s increasingly complex marketplace, physical trading companies and financial institutions rely on specialist solutions and sophisticated analysis to maintain a competitive edge in the global commodity markets. The latest generation of Brady‘s market leading solutions provides integrated trading, risk and settlement systems. With comprehensive audit, compliance and regulatory functions, businesses can now combine sophisticated management techniques with highly efficient throughput to drive down costs. The straight-through processing capability of an open service oriented architecture which facilitates ease of integration into the clients environment, thus enabling an enterprise to quickly achieve a lower cost per trade and provides a proven foundation for effective risk management and a streamlined, efficient business process. Brady is the largest European-headquartered provider of trading and risk management solutions for the energy and commodities industries and is a well-funded public company, backed by leading institutional investors. With 25 years’ experience of developing leading technology, Brady is now used by over 250 companies on 5 continents, including some of the largest trading companies, financial institutions, producers, mining corporations, energy generators and hedge funds in the world. By working closely with our clients in the metals & minerals, energy & softs markets we continue to lead the way in trade capture and risk management, increasing productivity and operational & regulatory efficiencies in a changing landscape. The global commodities markets are becoming more volatile and complicated; growing regulatory, legal and corporate governance requirements are adding even more pressure. Brady‘s transaction and risk management applications are designed to help our clients manage all their commodity transactions in a single integrated solution – including pre-deal analysis, trade capture, foreign exchange, market and credit risk, logistics, cash management, physical operations, back office financials, settlement, freight, regulatory reporting and more. 52 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study A fundamental market driver in recent times has been the significant increase in electronic trading - across all asset classes. Increased market volumes, volatile markets and continuing pressure on market-makers to offer complete & competitive services to clients have seen a dramatic increase in the availability of both order- and execution-management systems across the industry. Brady’s Trading and Risk Management solutions are designed to offer highly efficient and optimised system and trade processing and risk reporting: from the on-boarding of new clients; through exchange connectivity for transaction processing and post-execution processes such as confirmations and client statements; to advanced real-time risk analysis and monitors across exchange-traded and OTC contracts. Technical innovation is very much at the fore-front of Brady’s latest generation of solution offerings, utilising the very latest Microsoft standards, such as Silverlight and C#, and service-based architectures to offer new levels of scalability and performance to its solutions in order to enhance the user experience and increase data performance Brady is a proven market leader and provides solutions for all sizes of operation. Whether the requirement is for hundreds of users across the entire process – from point of production to end-user – or for just a few users who are targeting one aspect of the supply chain, we have a solution. Brady's products can be fully integrated with 3rd party systems and applications, whether internal or external. The goals are the same for everyone – to be competitive, profitable, fast, manage risk, streamline operations, and meet regulatory requirements. For further information visit: www.bradyplc.com 53 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study capSpire capSpire, a CTRM Consultancy with a Different Approach Envision a new order in CTRM consulting. Gone are the days of over staffed projects that exceed budgetary estimates and run twice as long as planned. Nor should any client settle for a second rate consulting team that lacks the training and expertise to accomplish the objectives of the client. On the other hand, imagine a team of consultants that always consider the client’s interests first, that is constantly searching for the “best way”, not just the status quo approach to solutions due to a lack of creativity. What if there was a consultancy that made it standard practice to think “outside the box”, rather than rely on the same solutions to the many complex problems faced in this industry. Fortunately, you don’t have to imagine anymore, you simply contact the true new order consultancy in the CTRM space, capSpire. Formed in 2009, capSpire was fashioned to challenge the status quo. The founders did not form a company with profit as the main goal, rather they take an approach that profit is the result of putting clients interests first. Tremendous value is built into each and every job for which capSpire is the lead consultancy. To be specific, one of the primary keys to our success is we analyze the client’s needs and then assemble the right team. In fact, over the last three years the recruiting efforts at capSpire have focused on bringing strategically needed skill sets with each and every addition to the team. capSpire leadership realized quickly that it is impossible to market a single individual consultant as an expert in all areas of any CTRM system. Such front to back experts do not exist and anyone claiming otherwise is overstating their abilities. Furthermore, as previously mentioned capSpire does not bloat projects just to fill seats at a client thereby gouging budgets with an inexperienced group incapable of meeting the client’s needs. On the contrary, capSpire begins with a complete functional analysis and then will staff projects with the right group of our consultants best able to manage the client’s stated deliverables. The result is projects that run on time and on budget, a rare but welcome outcome in the CTRM consulting world. With capSpire, the key end feature is value in our offerings far beyond what any other consultancy could even hope to offer, yet capSpire accomplishes this day in and day out. With our diverse and well-trained team of experts we are skilled across a wide variety of disciplines including, but not limited to: • • • • • • • • • • 54 Project Management Risk and P & L Management Credit Management Accounting, Taxes and Monthly Closings Cross-system Interfaces Inventory Valuation Physical Scheduling Trade Capture and Contract Administration Hedging Technical Architecture and Development © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study As for our range of expertise, it runs the gamut from Crude, Refined Products, Gas, NGL, Coal, Ethanol, Asphalt and the Grains, among others. We have a history of dozens of implementations, including vendor selection, project management, functional leads and technical developers. In addition, we provide consulting for business processes such as volume and cash forecasting, P & L management, credit, risk, inventory, and VaR, just to name a few. We also provide support for multiple CTRM clients on an ongoing basis for critical path issues, functional analysis, business process refinement and technical development. With capSpire, the bottom-line is you hire a team with: • • • • Deep and broad expertise that is unrivaled in the industry A unique, non-bloating philosophy of fairness that results in unsurpassed value for our clients Complete dedication to CTRM consulting and only CTRM consulting A pool of talent available for our client’s benefit that is the best in the industry from top to bottom Contact us at: info@capSpire.com 55 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study iRely iRely, LLC is a leading provider of intuitive, innovative, and affordable enterprise software solutions for the commodities markets. From origin to trading to manufacturing to distribution, iRely is transforming the way its customers do business. iRely products leverage the latest technology and fuse it with user-friendly flexibility. Never before have businesses had such powerful tools that allow them to glean more insight and apply more creative methods to reduce risk, increase revenues, and realize efficiencies. Commodities Served by iRely • Coffee • Sugar • Cocoa • • • Spices Cotton Grains • • • Edible Oils Dairy Petroleum iRelyAdvantages Comprehensive – A growing trend in commodities is that many processors are reaching back into the supply chain to ensure supplies, and many originators and traders are moving into processing where they perceive the margins to be higher. But how do these entities manage these new activities in a tightly coordinated manner with their traditional business? iRely fills this gap by providing solutions at every level of the supply chain including a general financials package. With iRely, efficiencies are gleaned from elimination of double entry work and increased oversight due to centralization of data. Intuitive – iRely allows companies to leverage the benefits of automation sooner through its intuitive, userfriendly interface. Organizations are able to get up and running more quickly with less extensive and expensive training programs; spend less time training and more time using. This eliminates office frustrations about software usability that often pollute the work environment. Instead, these organizations are able to provide their highly-valued talent with tools they both want and need to live up to their potential. Customer Centric – iRely prides itself on being a company that values its customers, their time, and their input. The result is a product that addresses the actual needs of its users. Switching vendors can be costly and time consuming. Therefore, it’s important for organizations to align themselves with vendors, such as iRely, who are poised to meet their needs both now and in the future. IRely is privately owned and held. They are debt free and have no exit plan. They will be your partner for years and years to come. Innovative – iRely is committed to bringing its customers new features and technology on a regular basis. This innovation breeds efficiencies that save money. By focusing on innovation, iRely has become known as the ideal long-term business partner. Its customers are confident that iRely will continue to provide the technology they need to continually improve the way they operate their businesses. Additionally, this has given those organizations the tools they need to be innovative in the way they interact with their vendors and customers. 56 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc. 2012 CTRM Software Perceptions Study Key Industries Served by iRely Trading & Risk Management - iRely combines both the physical supply chain and hedging aspects of commodity businesses into a single, integrated solution. Real time reporting enables iRely customers to manage operational and financial risk to ensure superior customer service while managing the market risks inherent in the business. Always know your exposure not only to the physical markets, but to the futures markets as well considering physical exposure, futures position, and other derivative instruments on a delta-equivalent basis. Run mark to market daily to avoid end of month profitability surprises. Process Manufacturing – iRely provides process manufacturers the flexibility, efficiency, quality control, and traceability that is critical in today’s world. iRely offers a flexible core called “Process Modeling Engine” which can be easily configured to model the material flow in a plant. This core is designed to improve inventory tracking and traceability, withoutrequiring heavy customization during implementation.This makes the software highly responsive to any changes made to the production line. Automate the flow of information from office to plant floor and back. View the status of production runs in real time (with green/yellow/red alerts) which link directly to customer orders. Know where every lot of raw material was used and shipped to, and know the components by lot of every finished goods item produced. Agri-Business – iRely agri-business solutions automate organizations that cater to the farming industry. Grain merchandisers, feed manufacturers, agronomists, seed dealers, rural retail establishments, convenience stores, fuel distributors, and cooperatives around the world use iRely to centralize their A/R, improve inventory tracking, and increase their customer service offerings. Petroleum Distribution – iRely addresses the needs of petroleum distributors from direct delivery to onsite fueling, from cardlock to lubricants and everything in between. iRely’s software solutions incorporate all the aspects of managing accounts receivables, inventory, taxes, pricing, and contracts. iRely also offers an innovative in-truck billing application that allows metered fuel distributors to invoice customers directly from the truck. 57 © UtiliPoint International, Inc 2012 No portion of this report may be reproduced without the written permission of UtiliPoint International Inc.