IT Careers: The Inside Scoop

IT Careers: The Inside Scoop
November 7, 2012
Advancing Women in IT Community
The Advancing Women in IT Community
• Empowers women in their pursuit of successful IT careers
• Inspires women to enter the IT field as a career choice.
Advancing Women in IT Community
The Advancing Women in IT Initiatives
• Educational Webinars
• AWIT Video: promoting IT careers for women
• Web platform for IT Career information and mentoring
If you’d like to volunteer contact Cathy Alper at
calper@comptia.org
IT Careers: The Inside Scoop
Ginger Moore
Sally Brause
Sandra Ashworth
Senior Staffing Consultant
Global Managed Services
Director, Human
Resources Consulting
Global Director Channel
Relations and Warranty
Unisys
GreatAmerica
Leasing Corporation
Unisys
Ginger Moore
Unisys
IT Technical Careers
CompTia Advancing Women in IT Webinar
IT Careers – The Inside Scoop
November 7, 2012
Discovering Your Potential in Technical Roles
Virginia S. Moore
Unisys Global Recruiting
AGENDA
• Industry Trends
• Shifting Landscape of Jobs
• Required Competencies
• Steps to Success
© 2012 Unisys Corporation. All rights reserved.
7
FASTEST GROWING INDUSTRY
Innovation
Speed
Change
Reengineering
Retooling
Next Generation
iPads
Smart Phones
Internet
Laptops
Mainframes and
Servers
WE’RE ALL DRIVING TECHNOLOGY
© 2012 Unisys Corporation. All rights reserved.
8
TECHNOLOGY IS CHANGING THE WORLD and
OUR BEHAVIOR IS CHANGING TECHNOLOGY
© 2012 Unisys Corporation. All rights reserved.
9
TECHNOLOGY and SOCIAL PATTERNS
Fuel Job Growth AND Create Jobs
Shaping the Future of Work
o Security
o The Cloud
o Mobility – Consumerization
o Big Data
o Projectization
© 2012 Unisys Corporation. All rights reserved.
10
SECURITY
Protection Of All IT Assets Including Information
Systems And Their Dependency on Digital Networks
Woven into all aspects of
technology
Pervasive and very personal
Complexity growing with
virtualization, the Cloud, and
mobile computing
Roles focusing on security systems
integration across people, data,
infrastructure, processes and
facilities will be in demand
•Data Security Analysts
•Network Security Engineers
•Security Architects
•Virtualization Specialists
High Skill
High Demand
High Wage
© 2012 Unisys Corporation. All rights reserved.
11
THE CLOUD
Management/Provision Of Data, Information, and Applications
As A Service.
Services Provided Over the Internet
Place from which all data resources come
Information derived transformed and delivered
Access computing services, independent of
HW choice or location
Video and tweeting to mobile applications
downloads done to, through or from the cloud
On demand - self service.
Consumer independence
Broad network access
© 2012 Unisys Corporation. All rights reserved.
12
THE CLOUD (continued)
14 million new jobs are estimated to be
created by 2015 – Not all in IT or in US
IT Opportunities
70% of today’s IT resources are operating
infrastructure. Dropping to 35% in 2020
•SW Creators and Developers
• Infrastructure Design,
Development and Integration
Professionals
Gartner “New Skills for the New IT”
Move from IT Specialists to “Versatilists”
John Rivard, Gartner Research Director
Fewer IT Infrastructure silos
.
(Howard Elias, COO Information Infrastructure and Cloud Services EMC)
Moving toward an Applications Economy – IT as a Service
Nick Health - CIO Insights 5/29/12
© 2012 Unisys Corporation. All rights reserved.
13
MOBILITY– CONSUMERIZATION
Enabling Primary System Interfaces on Latest
Technology Devices
“New Desktop”
Consumerization of IT + Social
Computing + CyberSecurity
Integrated delivery systems that
dynamically interact with each
other and define the end user
experience
Organizations will look for “out of
the box” thinking developers that
will have the next big idea
BYOD enabling users with devices
of their choice
Secure users AND devices.
Right information, access, and
protection
Mobility Development/Management
•Application Developers
•Systems Analysts
•Architects
•Security
.
© 2012 Unisys Corporation. All rights reserved.
14
BIG DATA
Exponential growth, availability and use of
structured and unstructured information –
Walmart - more than 1 million
customer transactions an hour
Stored and Transactional data
Volume
Explosion of data
Variety
~80% of organization's data is not
numeric
Velocity
Speed of Production and Processing
340 million tweets are sent per day.
nearly 4,000 tweets per second
Facebook has more than 901 million
active users generating social
interaction data
More than 5 billion people calling,
texting, tweeting and browsing
websites on mobile phones
© 2012 Unisys Corporation. All rights reserved.
15
BIG DATA (continued)
ComputerWorld’s Tam Harbert
7 new types of jobs
Data Scientists: process raw data.
Determine what types of analysis deliver
best results.
-math and statistics
-artificial intelligence
-natural language processing
Data Architects: build data model, and
roadmap of how and when various data
sources/analytical tools will come online
and fit together
Data Visualizers: harness data. Put in
context, in layman’s language. Explore
what the data means and how it will
impact the company
Data Change Agents: evangelize and
marshal necessary resources for new ways
of doing business. Drive change in internal
operations and processes
•Communications
•Six Sigma
Data Engineer/Operators: make Big Data
infrastructure hum. Develop architecture to
analyze/supply data for business needs
Data Virtualization/Cloud Specialists:
Database – as a Service build and maintain
a virtualized data service layer that can draw
data from any source and make it easily
available
Data Stewards: insure all data sources are
accounted for “Gold Copy of Enterprise
Data”
© 2012 Unisys Corporation. All rights reserved.
16
PROJECTIZATION
Program Management on Steroids
• Globalization - massive integration
requirements
• Resource, Time, and $ constraints
• Virtual Teams
• PMI certification standard for
project manager
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London Olympics
Convention Coverage
Panama Canal Rebuild
I-95 Infrastructure Upgrade
IBM employs more people with
the Project Management
Professional (PMP)® credential
than any other organization in
the world
In 2003 ~55,000 PMP’s
In 2012 ~500,000
Program and Transition Managers
© 2012 Unisys Corporation. All rights reserved.
17
OPPORTUNITIES AWAIT
“Creative Disruption” – John Rivard - Gartner
• Better Technical - Business Balance
• Business Partnering and Influence Skills
• Self Sufficiency and Team Dependency
• Emphasis on
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Visualization and Integration
Business Acumen
Analytics - Problem Solving
Collaboration - Teaming
Communication
Curiosity and Continuous Learning
© 2012 Unisys Corporation. All rights reserved.
18
ADVICE FROM JACK WELCH
GENERAL ELECTRIC
• Control Your Own Destiny or Someone Else Will
• Change Before You Have To
• If You Lack Competitive Advantage, Don’t Compete
© 2012 Unisys Corporation. All rights reserved.
19
UNDERPINNING OF TECHNICAL CAREERS
Leadership
Collaboration and
Influence
Redeployment and Skill
Reinvestment
Continuous Learning and Skill Development
Educational Fundamentals
© 2012 Unisys Corporation. All rights reserved.
20
Career Progression
Up – Down - Across
• Educational Fundamentals
– College Degree – Ticket to the Game
– CompTia A+ and Network+ Certifications
• Continuous Learning/Skill Development
– On the Job Training
– Professional Development Programs
– Certifications
© 2012 Unisys Corporation. All rights reserved.
21
Career Progression
Up – Down - Across (continued)
Certifications
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Microsoft Certified Technology Specialist
Cisco Certified Network Associate
Cisco Certified Internet Expert
Certified Information Systems Security Professional
ITIL v 2 Foundations v3 Masters
VmWare Certified Professional
Project Management Professional
MCTS
CCNA
CCIE
CISSP
ITIL
VCP
PMP
© 2012 Unisys Corporation. All rights reserved.
22
Career Progression
Up – Down - Across (continued)
Redeployment and Skill Investment
– Seek new experiences/roles – build on strengths
– Make self valuable to the team
– Leverage lateral moves
Collaboration and Influence
– Build credibility
– Understand roles represented on interdisciplinary/virtual teams
– Exhibit Soft Skills: Communications, Agility, Influence, Resilience, Attitude
Leadership
– Mentor Others
– Influence Stakeholders
– Join Communities of Interest
– Leverage power of Social Networks
© 2012 Unisys Corporation. All rights reserved.
23
Embrace Change
and
The Journey of Discovery
Thank You
Expect the best……the future begins today
Sally Brause
Great America Leasing Corporation
IT Sales Careers
OVERVIEW
• Now is a GREAT time to be in IT sales!
• What IT sales isn’t …
– Used car sales
– Technical guru
• What IT sales is …
– “Trusted Advisor” to customers
MANAGED SOLUTION SALES
• Team approach
• Ability to interact at all levels
– C-level to end users
– Speak their language
• Proactive problem solving
• Consultative approach
– Ask, listen, learn and present solution
MANAGED SOLUTION SALES
• Keep up to date with technology
– Technology as a hobby
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Tenacious and goal driven
Exceptional listening skills
Credible and sincere
4 year degree with experience selling
solutions
POLL
How do you find IT sales jobs? (check all that
apply)
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LinkedIn
Twitter
Facebook
Dice
Fins
Local recruiting company
Technical recruiter
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Career Builder
Monster
Indeed
Local job boards
Referrals from others
Other (fill in ..)
Sandra Ashworth
Unisys
IT Operational/Management Careers:
A Hiring Manager’s Perspective
Scope of IT Operations
Operations Are jobs or tasks consisting of one or more
elements or subtasks that transform resources
or data inputs into desired goods, services, or
results, and create and deliver value to the
customer.
IT encompasses many
operational jobs to produce the
industry deliverables.
Operational Functions in IT
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Finance / Accounting
Procurement
Supply Chain
Logistics
Accounting
Business Processes
Quality
Distribution
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Operational Consulting
Facilities
Admiration
Customer Service
Project Management
Management
Human Resources
Educational Considerations
• Certification Programs;
– (PMI-RMP) Risk Management Professional, Six Sigma, (CPPS)
Certified Professional Property Specialist, (CPA) Certified Public
Accountant , (CSCP) Certified Supply Chain Professional
• Military educational programs
• Associates Degree in a discipline
• College Degrees
Applicable Skills, Experience, and
Knowledge
• Personal
– Life abilities and talents such as: managing
household with children; volunteering; military
responsibilities; learned training
• Professional
– Past job experience; functions performed that relate
to the future position; internship in operational area;
any “on job training” that increased your knowledge
*Applicant exhibits knowledge of the company and the position
Quotes by Unknowns
“Operations has many and varied paths so that you
can change, skip or cross over during your IT Career
journey.” Sandy
“You can have anything in life if you want it bad
enough, are willing to work for it, and enjoy the path to
get it.” My Pappy
Thank you!
Thank you!
For your time and participation
If you would like to become involved in
the AWIT community,
contact Cathy Alper
calper@comptia.org