2015 ANNUAL REPORT
Transcription
2015 ANNUAL REPORT
2015 Annual Report An Australian, farmer owned dairy co-operative since 1895 corporate directory Registered Office Norco Co-operative Limited ARBN 009 717 417 / ABN 17 009 717 417 ‘Windmill Grove’, 107 Wilson Street SOUTH LISMORE NSW 2480 T: 02 6627 8000 F: 02 6621 9673 W: www.norco.com.au Financiers/Bankers St George Bank Level 13, 182 George Street SYDNEY NSW 2000 Auditors Ernst & Young Chartered Accountants Level 5 Waterfront Place, 1 Eagle Street BRISBANE QLD 4000 Solicitors Thomsons Geer Lawyers BRISBANE QLD 4000 S+P Lawyers LISMORE NSW 2480 Piper Alderman Lawyers SYDNEY NSW 2000 BRANCH directory head offices NORCO CORPORATE ‘Windmill Grove’, 107 Wilson Street SOUTH LISMORE NSW 2480 (PO Box 486 LISMORE NSW 2480) Ph: 02 6627 8000 Fax: 02 6621 9673 NORCO RURAL ‘Windmill Grove’, 107 Wilson Street, SOUTH LISMORE NSW 2480 (PO Box 3107 LISMORE DC NSW 2480) Ph: 02 6627 8000 Fax: 02 6622 1730 NORCO AGRIBUSINESS ‘Windmill Grove’, 107 Wilson Street SOUTH LISMORE NSW 2480 (PO Box 3107 LISMORE DC NSW 2480) Ph: 02 6627 8000 Fax: 02 6622 1730 MILK SUPPLY ‘Windmill Grove’, 107 Wilson Street SOUTH LISMORE NSW 2480 (PO Box 486, LISMORE NSW 2480) Ph: 02 6627 8029 Fax: 02 6622 7410 NORCO FOODS NORCO MILK – LABRADOR Cnr Pine Ridge Road & Gold Coast Hwy LABRADOR QLD 4215 (PO Box 530, SOUTHPORT QLD 4215) Ph: 07 5511 7200 Fax: 07 5594 0101 NORCO MILK – RALEIGH North Street RALEIGH NSW 2454 Ph: 02 6692 0000 Fax: 02 6655 4447 contents Corporate Profile 2 Norco Rural / Agribusiness 16 Facts at a Glance 4 Financial Management 18 Chairman’s Report 5 Norco People 19 Chief Executive Officer’s Report 8 Directors’ Report 20 Business Unit Reports: Auditor’s Independence Declaration 27 Norco Foods Corporate Governance Statement 29 - Sales and Marketing 13 Financial Statements 36 - Operations 14 Independent Auditor’s Report 62 15 Corporate and Branch Directories 65 Milk Supply ICE CREAM BUSINESS UNIT Union St SOUTH LISMORE NSW 2480 (PO Box 486, LISMORE NSW 2480) Ph: 02 6627 8000 Fax: 02 6621 6120 NORCO AGRIBUSINESS – GOLDMIX AND GRAIN TRADING HEATHERBRAE 9 Hank St HEATHERBRAE NSW 2324 Ph: 02 4987 6500 Fax: 02 4987 6099 GOLDMIX STOCKFEEDS Krauss Ave SOUTH LISMORE NSW 2480 Ph: 02 6621 3042 Fax: 02 6621 9170 KEMPSEY 3 Kemp St WEST KEMPSEY NSW 2440 Ph: 02 6562 6393 Fax: 02 6563 1020 GOLDMIX STOCKFEEDS 2814 Murgon – Gayndah Road WINDERA QLD 4605 Ph: 07 4168 6186 Fax: 07 4168 6214 KINGAROY 97 River Road KINGAROY QLD 4610 Ph: 07 4163 6310 Fax: 07 4162 4992 GOLDMIX CREST SEEDS 316 Anzac Ave TOOWOOMBA QLD 4350 Ph: 07 4630 2318 Fax: 07 4630 2348 GRAIN TRADING – TOOWOOMBA 300 Anzac Ave TOOWOOMBA QLD 4350 Ph: 07 4637 3315 Fax: 07 4637 3399 NORCO RURAL BRANCHES ALSTONVILLE 17 Kays Lane Russelton Estate ALSTONVILLE NSW 2477 Ph: 02 6628 8315 Fax: 02 6628 5765 ARMIDALE 252 Mann Street ARMIDALE NSW 2350 Ph: 02 6771 4669 Fax: 02 6771 1187 BEAUDESERT 9A Thiedeke Rd BEAUDESERT QLD 4285 Ph: 07 5541 4882 Fax: 07 5541 1025 BELLINGEN 1076 Waterfall Way BELLINGEN NSW 2454 Ph: 02 6655 9792 Fax: 02 6655 2266 BOWRAVILLE 51 Carbin St BOWRAVILLE NSW 2449 Ph: 02 6564 8648 Fax: 02 6564 7425 BUNDABERG 71 Gavin St BUNDABERG QLD 4670 Ph: 07 4151 7883 Fax: 07 4154 4341 CASINO 136 Dyraaba Street CASINO NSW 2470 Ph: 02 6661 2100 Fax: 02 6662 6007 COFFS HARBOUR 5/24 Isles Drive SOUTH COFFS HARBOUR NSW 2450 Ph: 02 6658 0393 Fax: 02 6658 0374 DUNGOG Stroud Road DUNGOG NSW 2420 Ph: 02 4992 1087 Fax: 02 4992 3000 GAYNDAH 59 Dalgangal Rd GAYNDAH QLD 4625 Ph: 07 4140 8542 GLEN INNES 165 Lang St GLEN INNES NSW 2370 Ph: 02 6732 2162 Fax: 02 6732 5642 GLOUCESTER Cnr Church & Phillip Streets GLOUCESTER NSW 2422 Ph: 02 6558 9600 Fax: 02 6558 9666 GRAFTON 19 Queen Street GRAFTON NSW 2460 Ph: 02 6643 5630 Fax: 02 6642 7245 www.norco.com.au KYOGLE Willis Street KYOGLE NSW 2474 Ph: 02 6632 2920 Fax: 02 6632 1221 LISMORE 105 Wilson Street SOUTH LISMORE NSW 2480 Ph: 02 6627 8266 Fax: 02 6621 2286 MACKSVILLE Tilly Willy St MACKSVILLE NSW 2447 Ph: 02 6568 4057 Fax: 02 6568 2308 MURGON 21 Lamb Street MURGON QLD 4605 Ph: 07 4168 3060 Fax: 07 4168 2996 MURWILLUMBAH 17 Buchanan Street MURWILLUMBAH NSW 2484 Ph: 02 6672 2311 Fax: 02 6672 5120 STUARTS POINT 906 Stuarts Point Road STUARTS POINT NSW 2441 Ph: 02 6569 0955 Fax: 02 6569 0983 TAREE 5 Grey Gum Road TAREE NSW 2430 Ph: 02 6551 2999 Fax: 02 6551 2522 TENTERFIELD 445 Rouse St TENTERFIELD NSW 2372 Ph: 02 6736 5902 Fax: 02 6736 2270 WAMURAN 1055 D’Aguilar Highway WAMURAN QLD 4512 Ph: 07 5496 6500 Fax: 07 5496 6406 WINDERA DEPOT 2814 Murgon – Gayndah Road WINDERA QLD 4605 Ph: 07 4168 6186 Fax: 07 4168 6214 WOOLGOOLGA 16 Featherstone Drive WOOLGOOLGA NSW 2456 Ph: 02 6654 2905 Fax: 02 6654 1031 WOOLGOOLGA CARTON SERVICES 8 Bosworth Road WOOLGOOLGA NSW 2456 Ph: 02 6654 8078 Fax: 02 6654 0103 NORCO RURAL BRANCHES – NORCO BOWDLERS NORCO BOWDLERS – TOOWOOMBA 300 Anzac Ave TOOWOOMBA QLD 4350 Ph: 07 4637 3300 Fax: 07 4637 3399 NORCO BOWDLERS – ALLORA 120 Allora – Clifton Rd ALLORA QLD 4362 Ph: 07 4666 2210 Fax: 07 4666 3520 NORCO BOWDLERS – QUINALOW 3 Myall Street QUINALOW QLD 4403 Phone: 07 4692 1333 65 Norco’s Purpose Norco’s purpose is to build wealth, security and sustainability for our shareholders, business partners and employees. We achieve this by: • maintaining a diverse and strong range of businesses; • being a competitive regional purchaser and supplier of milk; and • creating integrated solutions for our partners. • We encourage and support people to grow as individuals and contributors to our organisation. • We respect our heritage and legacy. • We respect our natural environment. Responsible • We are responsible for preserving the co-operative principles. • We are responsible for our actions and our performance. • We are responsible for providing a safe work environment. Norco’s Values Efficient Norco applies a common set of values to everything it does. These values include: • We seek to add value in everything we do. Respect • We seek to consistently improve through innovation. • We respect our shareholders, employees, business partners and customers. Community • We respect a diversity of views and opinions. Innovation • We seek active involvement in our communities. 1 corporate profile How does one adequately describe a co-operative the speed of technological advancements as the Co- business that has been a part of the fabric of the North operative moved from the nineteenth to twentieth Coast of New South Wales since 1895? The words century. The Co-operative then had to find a market for resilient, sustainable, adaptable and iconic come to the butter and ensure that the farmers received a fair mind, or perhaps just one word resonates above all return for their produce. others as the most appropriate description – NORCO. 2 Even though 120 years have passed and in that time It was 120 years ago on 5 June 1895 when the Byron the business has grown and reinvented itself over and Bay Creamery first made butter from locally supplied over to keep pace with consumer trends, some things cream. The history of Norco is quite complicated and in don’t change. The very reasons the Co-operative fact there was a great deal of uncertainty in those early started all those years ago still ring true today. Just like times. Just imagine the public meetings that needed to in 1895, Norco’s Members collectively come together be held and the distances travelled by the Co-operative with a common purpose to have their milk produce leaders in trying to garner the support of both individual marketed. Members democratically participate in the cream suppliers and fragmented factories that quite Co-operative, are all treated equally and ultimately possibly could not envisage a cohesive and organised determine the future of the Co-operative as the owners future for the fledgling dairy industry in the region. of the business. The leaders of today’s Norco consult We then need to consider the capital that had to be and communicate with the Members to ensure that raised and the risks taken to underwrite the purchase there is a willingness to travel on the strategic path as of property, plant and equipment and how quickly set by the Board. As was the case at the turn of the that infrastructure would need to be replaced due to twentieth century, the world today is also moving at a fast pace, with infrastructure needing to be upgraded on a continual basis to meet the growing needs of consumers in relation to higher quality and more efficiently produced foods. However, on reflection, there seems to be one overwhelming point of difference about the Cooperative that has transcended through time and the generations of people involved in the business and which almost gives Norco a heartbeat. There is an acknowledgement that each generation is simply the custodian of the Co-operative’s substantial assets that have been built up over time and there is a communal sense of responsibility that these assets need to be passed on to the next generation in an even better condition than that in which they were received – to ensure the continued future of NORCO. It is safe to say that Norco’s 326 Active Members on My memories of Norco A review of 120 years of Norco operations has unearthed some close links between the cooperative and the Reading family. 220 farms, 750 employees, the growing customer Retired engineer, Frank Reading, has been delving into base, business partners and the communities that the family records that reveal the association goes back business operates in, are all grateful that Norco exists to Norco’s very roots when his great-uncle, George today as a strong, vibrant and successful Co-operative. Reading, was chairman from 1896 to 1903, and his The 2015 Annual Report is full of facts and figures relating to the current performance of Norco in the 2014/15 financial year, including: • Net Profit $3.105 million versus last year’s $500,000. • EBITDA of $10.643 million (up 38.4 percent on last year). • All business unit results are favourable to the 2013/14 financial year. • Total debt $33.8 million which is $0.5 million less than 2013/14 despite a 20 percent growth in sales. • Members’ total milk supply 211 million litres (which is a record) – up 29 percent on 2013/14. • Average milk price before patronage and dividend of 56.48 cents per litre versus 53.25 cents per litre for 2013/14. • Record Suppliers’ Patronage reward payment of $1.1 million. grandfather Fred (George’s brother) was chairman in 1909 and 1913 and a director for 32 years. Frank’s father, Hugh, was an engineer of note who undertook many engineering assignments for Norco, installing key equipment in the factories. In fact Hugh supervised the installation of plant and equipment at the Lismore and Murwillumbah factories before being appointed as Norco’s assistant chief engineer and workshop manager. Hugh retired from Norco in 1946 to establish his own business, Readings Engineering Works. Frank joined his father and worked for Readings for 52 years, including some 30 years as manager. He acknowledges having Norco to thank for his career in engineering, explaining that: “At the age of eight I would visit the Norco workshop after school to watch and talk with the tradesmen as they went about their work, and being intrigued with the machinery and the smells of oils.” And by the way, from those humble beginnings in 1895 when the turnover for the first full year was in the region Photo of Frank Reading holding a picture of 30,000 pounds, now in our 120th year we are proud of his father Hugh Reading made in India to be able to say that our Co-operative is now a half entirely out of mineral sands billion dollar business, with a record turnover of $510 million achieved in 2014/15. 3 facts at a glance total net profit 2014/15 3.1 2013/14 0.5 2012/13 0.4 staff employed 2011/12 5.7 2010/11 4.2 AVERAGE MILK PRODUCTION PER MEMBER FARM as at 30 june 2015 Business Unit No. Financial Year Norco Foods 509 2014/15968 Norco Rural 177 2013/14933 Norco Agribusiness 48 2012/13947 Corporate18 2011/12923 (includes permanent, part-time and casual staff) 2010/11851 NUMBER OF MEMBER FARMS Financial Year 000’s Litres TOTAL MEMBERS’ MILK INTAKE No. Financial Year Millions Litres 2014/15218 2014/15211 2013/14181 2013/14163 2012/13159 2012/13151 2011/12160 2011/12149 2010/11161 2010/11137 TOTAL MEMBER RETURNS FINANCIAL YEAR AVE BASE STEP UPS MILK PRICE cents per litre AVE TOTAL DIVIDEND MILK PAY SUPPLIERS’ PATRONAGE TOTAL AVE MEMBER RETURNS 2014/1556.48 - 56.48 0.22*0.52 57.22 2013/14 53.25 - 53.25 0.14 0.51 53.90 2012/13 51.50 0.24 51.74 - 0.45 52.19 2011/1251.28 1.43 52.71 0.30 0.42 53.43 2010/1150.54 1.50 52.04 0.23 0.41 52.68 *Dividend proposed for consideration at 2015 Annual General Meeting 4 millions $ chairman’s report It is with immense pleasure that on behalf of the Board of Directors I am able to provide some commentary on what has been an extremely busy and rewarding financial year for our members and Norco. Norco has continued its expansion in the Route trade to ensure that we have a mix of customers to meet a strategy goal set by the Board. Not only is the Norco The summary highlights for the 2014/15 financial Route business growing on a geographical basis both year are as follows: north and south of the traditional Norco territory, • Net Profit $3.105 million versus last year’s $500,000. • Sales $510 million. • All business unit results are favourable to the 2013/14 financial year. • Record Suppliers’ Patronage reward payment of $1.1 million. • 6% dividend allowed for in the upcoming year on the back of the profit result. • Both debtors’ days and creditors’ days are lower than last year. • Working capital is lower than last year despite a 20 percent growth at the sales line. but the product offering has also been improved and diversified to cater for the desire of consumers to have a wide range of milk products to choose from. As reported last year, in June 2014 Norco commenced a program to export fresh milk to China in commercial volumes. While progress has been steady resulting in Norco achieving reasonable success, an unexpected benefit of this program has been the wide exposure Norco has received to date. The significant awareness that has been generated both within Australia and internationally as a result of embarking on this program adds weight to the Norco story and our point of difference. The Board of Directors is treating export as a longer term project which we believe will not only provide an alternative value stream for our members’ The value of strong relationships fresh milk but we are also excited by the prospects that Our commitment to develop long standing relationships are unfolding in relation to the export opportunities for that add value to Norco and our members has, and our ice cream business. will continue to provide significant benefits for some Members / Milk Suppliers time, in particular in relation to milk price and reduced exposure to international dairy commodity volatility. To service the growth in the Norco business, new member farms have been acquired to meet the need A good example is the success Norco has enjoyed for additional milk supply to satisfy the ever growing with the Coles contract, firstly in ice cream and now customer base. The decision by the Board to introduce in fresh milk. Our ability to provide service and product a regional milk price, which is effective from 1 January quality equal to our competitors whilst remaining a 2016, was driven by the need to create a sustainable 100% Australian Farmer Owned Co-operative, is a milk supply in the Queensland and northern New substantially unique proposition in the market place South Wales regions and also recognising that as and in the dairy industry. Norco expands beyond its traditional areas in the The commencement of the Coles contract to supply south, there are different pricing structures offered by fresh milk in south east Queensland and northern New South Wales from 1 July 2014 has been managed extremely well. The capital expenditure program required to service the volume was completed well in advance of the start of the contract to ensure a smooth transition for both Coles and Norco. More recently we have been able to negotiate a longer term contractual arrangement with Aldi to supply the Sydney market. Norco has maintained a long standing relationship with Aldi since its entry into the Australian retail market and moving to a long term contract provides for greater security for our Raleigh manufacturing facility. 5 Route trade and export opportunities our competitors. Even though we proudly operate as a Co-operative, it is not in our members’ best interests as a whole to allow the Co-operative to become uncompetitive in the market place when sourcing milk or engaging with new customers. The overall benefit to all members will be greater and will be shared amongst all through profit distributions and retained earnings for future capital projects. The overall diversity of Norco’s business continues to provide benefits to our members. The transformation of the Rural Retail / Agribusiness division over the last several years supports our strategy of increasing member returns through avenues other than milk 5 price. It is pleasing to see the Suppliers’ Patronage Scheme at its highest reward level since the inception of the scheme and the usage of the interest free accounts within the Rural / Agribusiness division is also supporting members / milk suppliers with cash flow to grow their dairy businesses without having Denzil Thomas to pay a bank for the use of funds. With significant What Norco means to us Denzil and Audrey Thomas of Possum Creek have been Norco milk suppliers for 50 years, however the association between the Thomas family and Norco goes back even further. improvement in the beef and horticultural sectors in the last quarter of 2014/15, our expectation is for a sustained overall improvement in the 2015/16 financial year for Rural Retail / Agribusiness. Board of Directors Denzil’s father Harry purchased the Possum Creek The Board continues to remain committed to property in 1918 and started supplying 10 gallon cans extending our knowledge base. The introduction of of cream to the Byron Bay factory. He married Mary in master classes within the Board room to enhance our 1919 and they had six children, with Denzil being the strategy development has been beneficial over the youngest. Denzil has fond memories helping his father last twelve months. Additionally, in the coming months, in the dairy and piggery and riding his favourite horse the Board will also consider filling the Independent “Titch”. After leaving school at 16, Denzil remained on Director position formally held by Mr David Hodges. the farm to help his father work the dairy and piggery. The Directors will consider and assess the skill set In 1954 Denzil and Audrey married and then later built their home on the family property while working the farm with Denzil’s parents. Some years after the death of his that they believe will add the maximum value to the Board and if a suitable candidate is found they will be recommended to our members. father in 1959, Denzil and Audrey were able to secure At the 2014 Annual General Meeting we farewelled the farm with the support of Denzil’s siblings. Denzil two long standing and well respected Directors. Mr and Audrey have also welcomed four children into their David Hodges finished his Independent Director role family; twins Margaret and Susan, followed by David and after completing two, three year terms. Over this then Geoffrey. period of time, David contributed greatly to the Board Norco records indicate that Denzil and Audrey became the milk suppliers on 1 July 1965 and Denzil has confirmed this, meaning that not only is Norco celebrating its milestone of 120 years, but Denzil and Audrey are also celebrating 50 years as Norco milk suppliers in their own right. In explaining why he and Audrey value their long term association with Norco, Denzil advised: “Norco provides us with a sense of stability. We can depend on Norco to take all our milk and we in turn make full use of Norco for our supplies of grain, fodder, seed and fertiliser etc. We are happy with the service and the staff are always pleasant and obliging, in fact most of our farm inputs come from Norco and Goldmix Stockfeeds.” process in areas such as strategy, policy development and member related issues. As a result of David’s input and guidance, there have been major improvements made to the rigour relating to strategy development over this time and we would like to thank David for his commitment and dedication to Norco and to our members. Mr Tom Cooper retired from the Board after serving as a Director for 12 years, having been first elected on 13 November 2002. By way of background, on 25 June 2014 members approved changes to Norco’s Rules relating to the geographical boundaries of the Northern and Central Regions. As a result of these changes, Tom was no longer eligible to serve as a Supplier Director for the Northern Region at the Norco has a rich history of “family farms” that have end of his then current term. Regardless of the Rule loyally supplied Norco with quality milk over many years, changes, after 12 years’ service Tom decided not to and in some cases, over several generations dating back offer himself for re-election. During his 12 years of to 1895. service, Tom always demonstrated a great amount of compassion and care for all the members and was very 6 much a supporter of the co-operative structure. This after the date of cancellation in accordance with was most evident when the Co-operative acquired Section 163 of the Co-operatives National Law (CNL). many new members in south east Queensland in recent times. Tom would ensure that each and every new member was welcomed into the Co-operative and that they were given a comprehensive overview of the business. Tom was also a strong supporter of the Rural Retail / Agribusiness division and took an active interest in helping to return that business unit to the profitability it enjoys today. Being a team player, Tom always actively participated in Board meetings and strategy sessions and in addition to providing his own views, he was always willing to consider the views of all Directors around the Board table to assist in good decision making processes. With the changes to the regional boundaries approved and in place for the 2014 Election of Directors program as described above, Mr Heath Hoffman was As a result, the Board will be recommending to members via a Special Postal Ballot in November 2015 that the current scheme be amended so that it has a secondary purpose, being to use funds collected (that exceed the amount required for the purpose of repayment of former members’ capital) to assist in funding existing and future capital projects as approved by the Board of Directors. Finally I would like to thank our members for their continuing support and our staff for their incredible dedication and commitment to meeting the requirements of our loyal customers. Without the continuing support of everyone involved in the Cooperative we could not have achieved what has truly been a successful year. successful in being elected to the Board to fill the vacancy created in the Northern Region. In my 2014 Chairman’s Report, I discussed the circumstances relating to Mr Peter Neal vacating his office as a Supplier Director on 30 June 2014. In a GREG McNAMARA letter dated 13 February 2015, I retracted comments Chairman made in the 2014 Annual Report and apologised to Board of Directors Peter and his family for publishing information that was not factually correct. The letter acknowledged that there had been no changes to the farm ownership and operation of the Neal family farm and that in fact the reason Peter was no longer an active member was due to Norco’s interpretation of the active member Rules. Peter subsequently took the steps necessary to comply with Norco’s interpretation of the active member Rules and the Board approved his reinstatement as an active member. As a result, Peter was then able to nominate for the casual vacancy in the Southern Region which had been created as a result of his vacation of office on 30 June 2014. Peter was re-elected unopposed to the Norco Board on 24 September 2014. Compulsory Share Acquisition Scheme Norco has made significant progress in the repayment of former members’ capital as a result of the continued operation of the Compulsory Share Acquisition Scheme over recent years. In the last financial year $570,704 has been repaid to former members and we are now in a maintenance phase in relation to the repayment of cancelled and forfeited shares, whereby the shares of former members are repaid one year 7 CHIEF EXECUTIVE OFFICER’S report Business overview 2014/15 The 2014/15 financial year has been another successful one for our Co-operative in terms of the magnitude of the growth, our sales have grown over 45 percent in the last three years. achieving and exceeding all financial Key Performance Our Norco Foods business division, consisting of the Indicators (KPI’s) as set by the Norco Board. Our Co- Ice Cream Business Unit (ICBU), Norco Milk and Milk operative has exceeded our financial budget once Supply, achieved a 51 percent increase in EBITDA over again. The collective final results for the Co-operative the 2013/14 year. This was an excellent outcome and for the financial year ending 30 June 2015 have again the demand was managed exceptionally well by our improved, taking into account the difficult trading Foods’ teams throughout the year. Milk Supply was conditions in the market place as well as the ongoing down on last year due to the average milk pay increase turnaround of the Front End business re-acquired on 9 of 3.23 cents per litre. A further 0.5 cents per litre November 2012. This continues to show the strength increase for the base has been successfully achieved of our brand and members / milk suppliers, as well as for the commencement of the 2015/16 financial year the commitment, calibre and talent of all our people in for members / milk suppliers who have entered into a the Co-operative. five year contract. Norco Milk’s EBITDA was up 65.7 The final result for 2014/15 has enabled us to not only take a longer term strategic position to further improve the farm gate returns for our members / milk suppliers but to also plan well ahead for required capital reinvestment. Our heritage as a 120 year old Australian Farmer Owned percent on last year predominantly due to the Coles’ contract volume and Route business improvement. ICBU was up by 12.4 percent on last year’s EBITDA which was driven by higher volume, better margins and also the returns from the plastics division. Co-operative has allowed us to strategically position our Our Rural / Agribusiness division again had a strong brand and further enhance the point of difference and result in 2014/15 with a collective result that was competitive edge that we have in the market place. Our up on last year’s EBITDA by 3.6 percent, before diversified business model, geographical positioning, patronage (Rural up 1.5 percent / Agribusiness up quality of product and strong long term relationships by 6.4 percent). This was driven by better trading have again been significant drivers in achieving these results achieved from our Rural Stores, Goldmix financial results. The co-operative structure and values Lismore Stockfeed Mill and also by the Grain Trading that we collectively uphold are, without a doubt, proving business. The Rural Stores team continue to focus on that our members / milk suppliers can rely on the co- operational efficiencies, improved buying, customer operative to manage their supply in the market place service and gross margins as well as now planning and this is reflected in our continuous solid growth as the expansion of the Rural network over the next few well as the returns being achieved for our members / milk years. The Suppliers’ Patronage Scheme was up 37.6 suppliers at the farm gate. percent on last year with $1.1 million of patronage We have collectively finished the 2014/15 financial year at an EBITDA (Earnings before Interest, Tax, Depreciation and Amortisation) level of $10.643 8 equipment as well as our people. To give you a sense of rewards paid out to our members / milk suppliers for shopping with Norco. This is a record for the business compared to last year’s $766,000. million which is 38.4 percent up on last year. This is Corporate costs increased on last year by 8.3 percent. an excellent result taking into account that we have This was due to the increased size of our overall business, been able to put an average 3.23 cents per litre now with a collective turnover of over $500 million. The increase into our base farm gate milk price. This is also increase was due to higher IT and corporate costs, such a material improvement on the prior year especially as travel for export and managing a larger business. when you consider all the capital projects that have Corporate continues to manage and implement tight been successfully implemented during the year. Our cost and overheads control. This is reflected in Norco’s total debt at the end of the 2014/15 year was $33.8 Corporate costs as a percentage of sales consistently million; this is $.5 million down on the previous year being better than the industry standard for a company due to finance lease payments made on the moulding of our size. As we strengthen our financial position and equipment at Labrador. With the explosive growth and implement long term opportunities we will continue to financial achievement we have experienced in the past put further focus on the development of our people and few years, we will need to further invest in our plant and succession planning. Human Resources (HR) have continued to adapt and resource as necessary to meet the growing needs of our business units. With our clear focus being on business growth, at the same time we need to keep our people safe in all aspects of Work Health and Safety - IT and systems development to meet business growth requirements. - People - professional development and succession planning. (WHS). Our HR team is building further training and - Manage and meet all banking covenants. development platforms for all our teams in respect of • Rural / Agribusiness Division: best practices in WHS as well as individual professional development programs. Again this year there are a number of accomplishments from all the teams at Norco. I have listed below some of the key achievements from the 2014/15 financial year, including. • Continued development of our export opportunities in fresh milk and ice cream. • Route business sales were up by 16.5 percent on previous year. • EBITDA of $10.643 million (up 38.4 percent on last year). • Net profit up on last year by 520.8 percent. • Collective Co-operative sales increased 20 percent. • Average milk price increase to our members of 3.23 cents per litre achieved for 2014/15 and another 0.5 cents per litre budgeted from 1 July 2015. • Members’ volume was up 29.3 percent on last year. • The Rural / Agribusiness division net profit result was 6.5 percent up on last year. • The net profit achieved in ICBU was up 21.1 percent on last year. • Met and exceeded all banking covenants. • Suppliers’ Patronage Scheme rewards up 37.6 percent on last year (record amount of $1.1 million paid out). • Norco Milk sales up 53.4 percent on last year. • Debtors’ days improved by 4.9 days. This has enabled the Co-operative to in turn pay creditors earlier, on average by 4.4 days. • New high speed filler project for Raleigh ($2.4 million) approved in 2014/15 is ahead of schedule and due for commissioning in August 2015. - Continue to focus on the ongoing financial improvement and market share growth of the Rural / Agribusiness division. - Explore further opportunities for expansion of the Rural Stores network. - Ongoing strategies to address profitability of our Toowoomba site. - Improve Rural Stores buying power, network sales, service and market share. - Increase volumes through the Lismore and Windera Goldmix Stockfeed Mills and further capital reinvestment as required. - Training and development of our sales people. - Focus on training, reinvestment and upgrades in all aspects of WHS best practice at our sites. • Foods Division: - Focus on Norco branded product market share and point of difference. - Ongoing development of strategic alliances with key business partners. - Consistent milk volume pre selling. - Continued growth and development of our ice cream business. - Improvement of milk price at farm gate. - Ongoing research and development of future export opportunities. - Continued focus on the turnaround and profitability in the Route trade. - Capital upgrades at all Norco owned sites to enhance business development. - Training and development of our teams. Our 2015/16 key points of focus are: • Human Resources: • Corporate: - Focus on WHS best practice across all business units. - Continue to focus on cost controls and efficiencies in - Training and professional development requirements all overheads. for our teams. 9 -B etter communication processes and clear strategic directional focus for all our business units. • Focus of Senior Management Team: - Improve core businesses profitability. - Ongoing development of core strategic partnerships across all business units. - Continued improvement of asset values and goodwill appreciation of the Co-operative. - Competitive farm gate milk price and increased shareholder returns through ongoing profit growth across all divisions. - Enhance the levels of service, support and communication to members / milk suppliers and customers. - Achieve / exceed KPI’s and budget. - Strengthening, positioning and ongoing sustainability of the Co-operative. - Ongoing focus on employee training, development, mentoring and career/succession planning across business units. - Continued investment and strive towards best practice in all aspects of WHS. - Focus on long term strategic plans. In conclusion, I would like to thank all Norco employees, members, milk suppliers, stakeholders and customers for your support, input and loyalty to the Co-operative throughout the 2014/15 financial year. I look forward to working with you all as we continue to strive to strengthen the business in the 2015/16 financial year. We are unique as a truly 120 year old Australian Farmer Owned Co-operative. We have positioned ourselves to take advantage of future opportunities to improve and grow our Co-operative to ensure our long term sustainability. (signature) BRETT KELLY Chief Executive Officer 10 Board of Directors and Management 1991 Front row: DC Macrae, AW Hoskins (Gen. Manager), WR Noble (Chairman), RG Everingham (Deputy Chairman), AG Binney (dec’d) Back row: GE McDonald (dec’d), RA Armstrong, KB Weatherstone, LC Cork (ded’d), WJ Jarrett, BWC Patch, RG Hancock (Secretary) Norco’s more recent history remembered With a backdrop of past newspaper cuttings on the table and around the walls of the Norco board room, four men who played key roles in shaping what the co-operative is today came together to re-live the highs and lows of challenges during the 1970’s, 80’s and 90’s when the very future of the north coast dairy industry was on the line. Warren Noble (a director for 24 years and chairman for 10 years), Ray Everingham (a director for 16 years and deputy chairman for some 13 years), Alan Hoskins (general manager for 10 years) and Graeme Hancock (commercial manager / secretary for 13 years) all shared a few instances of key issues during their respective terms with the co-operative. Interestingly, there was something common to all as they looked back during their terms of office – the pursuit of opportunities that had the potential to improve the co-operative, including joint ventures with other dairy companies. Warren Noble, referring to the Sydney milk ‘war’, paid tribute to former Norco chairmen, Roley Johnston and Alex Armstrong, whose efforts, he said, saved the north coast dairy industry. In his time on the board it pleased him to see the introduction of meetings between directors and suppliers on their own turf. The amalgamation of other dairy companies with Norco was another key development, and notably allowing Norco to enter the Queensland milk market. Ray Everingham said that the Norco Pauls Milk joint venture agreement back in the mid 1990’s heralded a change of direction for Norco from its traditional butter, cheese and milk powder businesses, enabling Norco to modernise its milk plants and laying the platform for what the co-operative is today. Alan Hoskins recalled three highlights during his term as general manager - the fight for the north coast to access the Sydney milk market; a partnership with Baskin Robbins and Sara Lee in ice cream manufacture; and the Norco Pauls Milk joint venture agreement. The ice cream venture, he said, enabled Norco staff to visit the USA for training in the manufacture of premium ice cream. Graham Hancock also mentioned mergers as one of the highlights during his term of office, in particular the purchase of the PDS rural stores business and the effect this had on Norco’s expansion program in rural stores. He too mentioned the impact that the Norco Pauls Milk joint venture agreement has had on Norco. 11 Locals supporting their local Norco milk The Norco link with Murwillumbah has turned full circle with the opening of an IGA supermarket store on the site of what used to be the Norco butter and milk factory. Norco operated the factory until 1996 on the banks of the Tweed River and later sold the property. The site was more recently purchased by Mr Brett and Mrs Leanne Bugg and it now houses their second Murwillumbah IGA store in which the Norco heritage lives on, being an exclusive Norco milk provider. It’s a unique business venture that re-introduces locally produced milk to a site that once boasted the production of 1420 tons of butter in one year, and reflects the owners’ desire to promote local produce in their store. It made sense to incorporate the flavour of Norco into the new business, according to the Buggs. “We wanted to build this store around local products and the local community, so it’s important to stock product that the locals want from their local suppliers, and that means local Norco milk,” owner Brett Bugg said at the store’s official opening on 30 April 2015. “Norco is local and residents are loyal towards their locally produced milk,” he said. David Blunden, Norco Milk franchisee Brett & Leanne Bugg 12 NORCO FOODS Sales and Marketing Andrew Burns General Manager Sales & Marketing Norco Foods Norco Milk The geographic reach of the Norco brand is growing beyond our traditional boundaries and we continue to increase our number of products with new and exciting offers that attract a premium. The 2014/15 year has proven to be a challenging yet rewarding one for the milk sales team at Norco Foods. We should never underestimate the strength of the Norco name in our heartland; however we must remind ourselves that outside our home base, there still remain significant opportunities to grow brand recognition. So how do we win in the market place and grow our distribution base? Unlike others in the market place, price isn’t our primary focus; it’s our quality, our heritage, our service and our point of difference. Every day our sales representatives, account managers and distributors service our loyal customers and consumers, restocking shelves with fresh deliveries of our award winning products. However, we not only replenish the traditional range of Norco products stocked. In addition, the team has a firm focus on providing customers, both existing and new, with an extended and innovative product portfolio. During the 2014/15 year we launched a number of new product initiatives that provided Norco milk with a growing range of premium offers that support our stability and diversity in the market place. We are proud to have launched a range of new Norco branded products including 100% Jersey milk, Lactose Free milk and a revamped range of custard that will all aid in supporting the desire of the market for innovative products and offers that provide a point of difference. Add to these products our Norco Non-Homogenised milk which continues to grow every day and we really have a growing range of alternatives that give our loyal consumers products that meet their expectations. Our relationship with the major retailers is also strong, allowing us to incrementally grow the Norco brand on the back of major supply contracts. These supply contracts allow us to invest capital into our plants whilst providing a secure, long term home for our Members’ milk. Our market place is growing and we continue to reach new locations. Just a few short years ago we sold very little milk in the Toowoomba market. Today we send more than two semi trailer loads of milk a week into this growing Norco market. It’s the same story for the Sunshine Coast, where we are growing out of our current distribution location. Brisbane, our closest capital city, has seen outstanding growth for Norco over the last few months and that trend will continue as we invest our time and marketing resources into our closest major population base. The 2015/16 year will be another challenging yet rewarding one as we continue to stretch our supply base and enter new markets primarily north and south. Ice Cream 2014/15 has been another record year on the back of increasing production underpinned by the desire of the major retailers to grow their own brand presence. We have been, and continue to be, the largest supplier of house brand products to Coles, Woolworths and Aldi while continuing to drive innovations with national and international brand owners. With a warm summer and a growing number of product lines we now produce, our teams did well to manage the complexities of sales, production and logistics during 2014/15. It’s through the professionalism of our teams and the quality of the products we produce, starting with the quality of raw materials (milk and cream), that Norco is held in high regard and as a result, our relationships with our clients are strong. It’s important for us not to rest however and to continually challenge ourselves and our business to continually improve and to be seen as a supplier of choice. Export With cautious steps our exports of fresh milk into China continue to grow. It’s a very difficult market to win in and our experiences to date support such a claim. Fresh milk deliveries continue to be flown into China weekly and it is pleasing to see our product on the retail shelves within the major cities of Shanghai and Guangzhou. However, it will take us more time and resources to succeed in this market, as we continue to seek out reliable partners to work with. The year ahead will prove to be an important one in this regard. On the ice cream side, we are increasing our footprint, with product produced in Lismore now available in Japan, China, Philippines, USA, and shortly Taiwan. These are indeed exciting times for our export business, as we take Norco from the domestic markets to the world. 13 Operations Robert Vandermaat General Manager Operations Norco Foods With record sales achieved by the Norco Foods’ Sales and Marketing team, the performance of our factory operations and New Product Development teams has been impressive throughout the year in servicing those record sales. The volume through our plants has continued to grow with a three percent increase in the Ice Cream Business Unit (ICBU) volume and a 58 percent increase in Norco Milk production primarily due to the Coles’ contract that commenced 1 July 2014. We have accomplished this growth while also reducing storage costs and improving transport efficiencies. Focus on continuous improvement and quality Working in an environment where customers are seeking lower cost solutions and demand a quality product, continuous improvement has been, and will remain, the centre of attention for our three processing facilities at Labrador, Raleigh and Lismore. Of the 45 million litres of ice cream processed at our ICBU site, 41 percent was manufactured using Norco packaging and at our two Norco Milk factories at Labrador and Raleigh, all our requirements for 2 and 3 litre milk bottles were manufactured on site. New cooling systems for our injection moulders at Lismore has given us the ability to refine the quality of our tubs and lids, in turn improving the quality of finished product and creating efficiencies in the ICBU. Working closely with our suppliers was of high importance during this growth year as without the raw materials being available we could not achieve our production targets to support the record sales. All these factors combined to ensure a strong finish to 2014/15 and a good start to the 2015/16 year ahead. 14 Our team focus on continuous improvement of quality, manufacture and distribution, together with the development of our staff was exceptional. This will continue to be a focus to ensure we supply the best quality products and service to our customers. With increased throughput at all sites our production, milk intake and distribution areas have achieved their targets for quality and efficiency. A large amount of this achievement can be credited to the standardising of systems across all three Foods’ sites. First time quality results for the year are the highest achieved to date which is a credit to all staff given the record production levels. Our ability to develop and trial new products for the market must be recognised and commended because in 2014/15 our teams released 27 new ice cream lines, three specialty milk products and a cold fill custard range of products. Highlights for the 2014/15 year include: • The first full year of Coles’ production at Labrador along with the export of fresh milk for the China market. • Substantially completed the new export filler project at Raleigh expanding our capability to pack for both the export and domestic markets (being commissioned during August 2015). • The introduction of a new Norco fleet to service our milk depots. • Three new milk depots to accommodate our growing Route volume and distribution reach. Work Health and Safety The health, safety and wellbeing of our people is critical to the success of our business. Regardless of where our people are located or the type of work they perform, we strive to create a working environment that is free from occupational injury. Identifying and managing risk is a critical component of our management approach. Milk Supply Rob Randall General Manager Norco Milk Supply In the 2014/15 financial year, Norco Milk Supply experienced a significant step-change in managing the milk volumes received from our members / milk suppliers. The total members’ milk received was 211 million litres, up 48 million litres or 29 percent from 2013/14. The driver of this growth in milk supply has been the increased demand for Norco milk products through the retail and route sales channels. This significant growth in milk supply has been achieved through the acquisition of new members / milk suppliers and from growth within our existing farmer base. While it is important to note the continuing negative impacts of the shortfall of milk in the Queensland market, in an environment of variable seasonal conditions during 2014/15 (both difficult and reasonable) and the continued high input costs experienced by dairy farmers, in overall terms Norco’s milk suppliers have increased milk intake volumes on a year-on-year comparative basis in all regions. Another major positive development for Norco and the dairy industry as a whole, has been the number of new start-up farms approved by the Board to supply Norco. In 2014/15, a total of seven new start-up farms have been accepted, mainly in Queensland and northern New South Wales. While these farms are generally small in volume at the commencement of supply, this development could be said to represent a significant positive change in confidence for the northern dairy industry. In summary for 2014/15: • Norco members’ total milk supply for the year was 211 million litres – up 29 percent from the prior year. • The average milk pay increase was 3.23 cents per litre translating to an overall average milk price before patronage and dividend of 56.48 cents per litre. • Average BMCC results for the year reduced to 196. This represents the fifth year in a row that average cell counts have decreased, providing real benefits to our supply chain and confirming our reputation to strive for quality. Farm Services Our Norco Farm Services team welcomed Dr Mark Callow to the team during September 2014. Mark brings a wealth of knowledge from his previous role at the University of Queensland and builds on the strength of our team. Through both co-operation with industry organisations and internally driven activity, there has been a marked increase in research, development, education and extension involvement with our members / milk suppliers during the year. This significant drive will continue in 2015/16. Commodities report The milk commodity market had a significant decline in value in the 2014/15 financial year. The combination of world milk supply growth, the decline of China’s milk powder purchases and the Russian trade embargo, have contributed to prices declining from record highs in early 2014 to record lows by mid 2015. For Norco, the impact has been managed through the overall supply volume strategy with a lower proportion of milk being exposed to the commodity market. However, the decline in pricing remains a concern for the local and world dairy market where we have seen record low farm gate pricing in New Zealand and declining prices elsewhere, including in southern Australia. 15 norco rural / Agribusiness Damon Bailey General Manager Norco Rural / Agribusiness The Norco Rural / Agribusiness division continued to deliver on its strategic plan of sales growth, profit improvement and regional expansion in 2014/15. Both Norco Rural and Agribusiness delivered year on year trading improvements combined with a significant increase in patronage reward payments to members. The regions within which Norco Rural operates predominantly enjoyed reasonable to good seasonal conditions during 2014/15, the exception being the New South Wales Northern Tablelands. Unfortunately this area encountered its second year of below average rainfall and was subjected to extremely difficult and challenging seasonal conditions. This has resulted in significant reductions in livestock numbers throughout the New England. The Darling Downs and South Burnett regions also experienced extended periods of dry weather, particularly during the first half of the financial year, but conditions were generally manageable. On the coastal areas we enjoyed fair to reasonably favourable conditions throughout 2014/15 with timely rainfall events ensuring our pasture, cropping and horticultural clientele were able to implement management and farming programs as planned and on time. Norco Rural continued to deliver on its growth strategy with the addition of two new branches. In November 2014 Norco and Wamuran Cooperative announced the conversion of Wamuran Co-operative’s ‘Suncoast Rural’ into a Norco Rural Agency. Wamuran is located on Queensland’s Sunshine Coast approximately 15 minutes west of Caboolture. The Wamuran region is an intense horticultural area being a significant producer of strawberries and pineapples. The area also contains beef, dairy and equine markets and additionally captures a large number of smaller lifestyle or hobby farm clients. In June 2015, Norco and Jordan Rural Supplies announced the opening of a Norco Rural agency at Gayndah. Gayndah is located in the South Burnett region of Queensland and is approximately 70 kilometres north of our Goldmix Stockfeed Mill located at Windera, and 100 kilometres northwest of Norco Rural Murgon. The addition of Wamuran and Gayndah strengthens Norco Rural’s presence in south east Queensland, and fills gaps within our regional footprints within the South Burnett and Sunshine Coast. In total, seven Norco Rural locations have been added to our business since January 2013, three of these being located in our southern territory and four in our northern territory. Major projects undertaken during 2014/15 included the incorporation of Hunter Rural and the Murgon ‘greenfield’ operation into Norco Rural. Both sites commenced as business units within Norco Rural during June 2014. The Wamuran business unit came on line in November 2014, followed by Gayndah in June 2015. The past year has seen a significant change in the way the business focuses on Workplace Health and Safety (WHS). 16 Lismore Rural Store staff members 2014/15 saw the revamp of the group’s safety committees and the way these committee meetings are conducted. In addition, a renewed emphasis was placed on the training needs and requirements of our employees, with a focus on both practical and theoretical training. A significant amount of work has gone into this area which has delivered positive outcomes including a 33 percent year on year reduction in the number of workers’ compensation claims. More work is required and will remain a major focus point for management and staff. In terms of capital programs, several major projects were undertaken during 2014/15. In the Agribusiness division, our Goldmix Stockfeed Mill at Windera took delivery of a new Kenworth T359 8 x 4 bulk delivery vehicle with a custom imported Walinga aluminium tanker. The unit provides weight savings and increased carrying capacity above our older units. At our Goldmix Stockfeed Mill at Lismore, the pellet production line underwent a complete reconfiguration which included the installation of a new pellet cooling, sieving, crumbling and transfer system. This has improved efficiency and capacity of our pellet production system. For the coming year capital projects already underway include improvements at our Bellingen Rural Store site, the continued rollout of pallet racking upgrades throughout the business and replacement of the Lismore Mill bulk grain storage and reclaim system. Financial Performance The combined business units of Norco Rural and Agribusiness delivered an EBITDA result of $3.977 million. This result is adverse to the previous year by $0.197 million or 4.7 percent. Norco Rural produced a 1.5 percent improvement in EBITDA year on year and Agribusiness produced an increase in EBITDA of 6.4 percent. The driver of the adverse result to last year is the significant year on year increase in patronage payments. Patronage payments to members were up $0.3 million and this produced the adverse EBITDA result. The Norco Rural division delivered a strong sales performance with sales up 9.11 percent year on year and a solid increase in gross profit of 8.5 percent which was primarily driven by sales growth. Margin was slightly adverse by 0.08 percent and is a reflection of the product mix and follows three years of margin improvement. A significant increase of 15.4 percent in sundry income was delivered and follows last year’s improvement of 6 percent. The positive increase in sundry income is a reflection of Norco Rural’s commitment to industry leading suppliers and brands, and supporters of R & D products. The Agribusiness Mills based in Windera and Lismore entered 2014/15 off the back of strong demand and record volumes in 2013/14. Strong demand continued into the first half of 2014/15, but a significant seasonal break in December 2014 – January 2015 resulted in an abundance of paddock feed and a reduction in demand for manufactured feed products. Despite the drop in demand, combined volumes across our two mills were slightly favourable to the previous year. The Norco Grain division that sits within Agribusiness continued its strong performance in 2014/15 with a 37 percent increase in gross sales and a 41 percent increase in volume traded. As a total business unit Agribusiness produced a 16 percent increase in sales. Patronage Patronage payments to members during 2014/15 increased to a level never before seen. Total patronage payments to Norco members for the year totalled $1.054m. This represents a 37.6 percent year on year increase and follows on from the previous increase of 22.2 percent. Sales to members by the Norco Rural and Agribusiness divisions increased by 40 percent and 93 percent of members transacted with the Co-operative during the year. 17 FINANCIAL MANAGEMENT Camille Hogan Chief Financial Officer In the 2014/15 year Norco achieved a net profit of $3,105,000 versus the prior year’s $500,000 and an EBITDA of $10.6 million versus the prior year’s $7.7 million. Both these financial results were significantly favourable to 2013/14 and were driven by a higher sales volume in the Ice Cream Business Unit (ICBU), the volume upside from the Coles contract in Norco Milk and improved trading in Rural Retail / Agribusiness. Norco’s total debt, which includes finance leases, reduced by $0.5 million during the year from $34.3 million to $33.8 million as a result of scheduled finance lease payments made on the Labrador moulding equipment. In accordance with the facility, there was no requirement to repay any debt to St George Bank during the 2014/15 financial year, with the next repayment due on 1 October 2015. Higher EBITDA in 2014/15 The $2.9 million EBITDA improvement over the 2013/14 result was driven by strong performance across the business units. The EBITDA for the ICBU was up 12.4 percent due to volume growth. Norco Milk’s EBITDA was favourable by 65.7 percent, driven by the volume lift resulting from the commencement of the Coles contract on 1 July 2014 and the improvement in Route Trade volume. The EBITDA for the Milk Supply business was adverse 17.8 percent due to paying a higher milk price which benefits our members. The Rural Retail business unit EBITDA improved by 1.5 percent due to higher volume and rebates, while the Agribusiness EBITDA was up 6.4 percent, driven by higher volume at the Lismore Mill and higher sales from the Norco Grain division. Return on Capital Employed (ROCE) doubled to 5.0 percent in 2014/15 driven by the improved profit position. Debtor and creditor days Debtor days were materially lower at 31.0 compared to 35.9 days in 2013/14 which is a significant improvement and a record for the business. Creditor days were 32.2 versus 36.6 days for the previous year which was able to be achieved as a result of the record debtor days. Debt stable Norco’s core debt with St George remained at $31.9 million in 2014/15 which is a pleasing result given the growth of the business and the $2.4 18 million of capital expenditure which has been spent at Raleigh on the new high speed filler. This was able to be achieved as a result of the significant reduction in debtor days. Total debt at year end, including the Labrador moulding equipment finance lease, is $33.8 million versus the prior year’s $34.3 million. The total debt of $33.8 million includes $31.9 million of core debt with St George, $1.8 million of finance leases and $0.1 million of Norco Capital Units. During the year, Norco worked with St George to replace the working capital overdraft facility with an invoice discounting facility. This allows Norco to borrow against the Norco Foods’ debtor book during the month to best manage its cash flow. This is not a factoring facility where the debt is sold to St George, rather it is a short term loan facility secured against the debtor book to manage Norco’s monthly cash flow. The new facility gives the business a lot more flexibility than the overdraft system. Bank covenants Norco again met all bank covenants set by St George. Norco’s EBITDA Leverage, which is total debt divided by EBITDA for the full year, was 3.05 versus the result of 3.98 in 2013/14. This improvement is a function of increasing profit and reducing total debt. The Interest Cover Ratio, which is the number of times EBITDA covers financial commitments, achieved a result of 3.59 versus the prior year’s 2.86. Working capital Working capital (made up of debtors, creditors and inventory) as at 30 June 2015 was $11.7 million versus the prior year’s $12.6 million, with the decrease due to the reduction in debtor days despite a 20 percent increase in sales. Dry former member repayments Using the funds derived from the Compulsory Share Acquisition Scheme, Norco repaid $570,704 to “dry” former members this financial year. This takes active member capital to 89 percent of issued capital compared to 88 percent in 2013/14. NORCO PEOPLE Yasmin Lawrence Human Resources Manager the entire business in relation to health and safety. By increasing the competencies of all workers in relation to WHS we aim to see a reduction in incidents and With Norco celebrating its 120th Birthday in 2015 it injuries related to unsafe behaviours and attitude. gave us a chance to reflect on the reasons why what started as a small farmer co-operative has continued to grow and thrive in difficult circumstances and against the odds while so many other businesses have failed. As Notice of Acceptance of an Enforceable in any similar scenario, there is a range of contributing Undertaking under Part 11 of the Work Health factors, but certainly one of the big ones is people. and Safety Act 2011. Norco is lucky to have a talented and dedicated On 25 July 2013, a Worker of Norco Co- workforce who truly believe in the past, present and future success of the business. Out of the 750 people that work at Norco, 116 of them have been at Norco operative Limited sustained a serious injury whilst operating a Compactor at Goldmix Stockfeed, 14-17 Krauss Avenue, South for over 20 years. The collective knowledge and Lismore. experience of these people, combined with the fresh The WorkCover Authority of NSW investigated ideas of our newer employees is one of the factors the incident and subsequently alleged that that gives us an edge over our competitors – we know Norco Co-operative Limited contravened what to do and how to do it well. section 19(1) of the Work Health and Safety The Human Resources team have had a busy year: Act 2011. filling vacancies to increase our team due to business This notice has been placed under the growth; providing training and development across terms of an enforceable undertaking and the business; working with managers on performance acknowledges acceptance of an undertaking, improvement business that is enforceable under the Act, from Norco improvement; and ensuring our teams were working Co-operative Limited, ABN 17 009 717 417 together in a harmonious way. as settlement of the abovementioned alleged which then links to Work Health and Safety Without doubt throughout Norco’s 120 year history the business has seen ten-fold change in relation to Work Health and Safety (WHS). Twentieth century industrial machines were seriously dangerous. Workers had genuine reason to fear the machines they used every day. Occupational injury and death were a serious threat to worker’s lives and livelihoods. Workers didn’t have the kinds of basic safety practices and compensation schemes that we take for granted these days. Today Norco’s top priority is the safety of all workers. During the past 12 months the WHS team and business unit have made significant improvements to providing a safe workplace especially related to plant and equipment, and other high risk activities such as electrical safety. contravention. The undertaking requires the following actions: • Conduct Executive Work Health and Safety Workshops; • Develop online Work Health and Safety and Human Resources induction modules for staff; • Implement a Human Resources Information System with Work Health and Safety and Training modules; • Implement and maintain an accredited Occupational Health and Safety Management System; • Update and publish “Managing Dairy Farm Safety” Farmer Resources; and • Develop a two part Farm Safety for Children video. The full enforceable undertaking and general Most recently the WHS team has expanded to information about enforceable undertakings is include a WHS Training Officer who is responsible for available at www.workcover.nsw.gov.au. developing skills, knowledge and competencies across 19 directors’ report The Directors present their report together with the To supplement the existing skill base of the Board financial reports for Norco Co-operative Limited (‘the and to ensure all Directors are able to gain an equal Co-operative’) for the year ended 30 June 2015 and knowledge of various aspects of Norco’s business, the Auditors’ report thereon. the program of master classes continued during The Board of Directors currently comprises six supplier Directors (non executive) and no Independent Directors. Norco’s Directors bring a range of skills and experience to the Board, including detailed knowledge of the dairy and agricultural sectors, extensive experience in business planning and strategy, strong leadership and interpersonal skills. In addition, there is a commitment to achieving a harmonious balance between Norco’s strategic business objectives and the needs of shareholders. During October 2014, one and one-half days were dedicated to holding a strategic workshop involving Directors and the Senior Management Team. In addition, each monthly Board meeting has time allocated for Directors and management to discuss strategic issues. the 2014/15 financial year. Master class topics are predetermined by the Board in consultation with the Chief Executive Officer and presented by senior managers of the business on a regular basis. During 2014/15, Directors received presentations relating to export credit terms and Customer Relationship Management (CRM) software which has been recently introduced into the Norco Milk business. The Board of Directors continue to be committed to ongoing training and professional development. During the year, Directors have had the opportunity to attend a range of industry conferences and to use their memberships in the Australian Institute of Company Directors (AICD) to attend various AICD educational courses and functions (some of which are listed below in the individual Director profiles). Collectively, the Board also undertook in-house training sessions in relation to Work Health and Safety and also Prevention of Discrimination, Harassment and Bullying. Board Meeting 1902 20 DIRECTORS Gregory J McNamara – Chairman Greg McNamara has been a director of Norco Co-operative Limited for 19 years and is from the Central Region. In addition to his role as Chairman of the Board of Directors, he is Chairman of the Remuneration Advisory Committee and a member of the Milk Supply Advisory Committee, Brand Management Advisory Committee and Communication Committee. Greg runs a 300 head dairy herd in partnership with his wife Sue and son Todd at Goolmangar. He has extensive experience across the agricultural sector, including dairy, beef, pigs, horticulture and animal genetics. In his role as Chairman, during 2014/15 Greg has led the Board through some challenging discussions and decisions relating to issues such as developing Norco’s future growth strategy, the introduction of regional milk pricing from 1 January 2016 and positioning Norco to be a competitive force in both the domestic and international market places to ensure Members receive appropriate rewards for their support. Greg’s approach, whether communicating with Members, major stakeholders or with fellow Board members, is to be consultative and communicate effectively to ensure that the best outcome possible is achieved for the Co-operative as a whole. Greg is a member of the Australian Institute of Company Directors and is a keenly sought after speaker for industry events and forums. During August 2014, Greg was a speaker at the DIAA Queensland Conference and later in the year he was involved in a PPB Advisory panel discussion and was a speaker at the Maximising Agribusiness Competitiveness Forum. He attended the Dairy Futures Co-operative Research Centre and met with Dairy Australia executives as part of a Norco Board and management delegation. Greg has also attended many industry events such as the Australian Dairy Farm Investment Forum, the Ag in the Asian Century Conference, the QDO Conference, the Agricultural Competitiveness Green Paper Roundtable and the Australia and New Zealand Co-operative Leaders’ Forum. Greg is also a Board member of the NSW Business Chamber. Anthony (Tony) W Wilson – Deputy Chairman Tony Wilson was elected as a director on 4 March 2009 and is from the Northern Region. He is Chairman of the Milk Supply Advisory Committee and is also a member of the Audit and Risk Management Committee, Member Services Committee and Communication Committee. Together with his wife Jillian and sons Nicholas and James, Tony lives and farms at The Risk, 20 kms NW of Kyogle milking a herd of 260 cows that are Holstein based, with a crossbreeding program in place. Tony has studied and gained a BA, Dip Ed at UNE, Armidale. Tony also has an interest in agri-politics which has developed over many years and has been focussed on the welfare of the dairy farming community. Tony and his family operate a robotic dairy which has created considerable interest within the regional dairy industry and with the general public. Tony is a member of the Australian Institute of Company Directors. He was invited to join the Norco Rural Stores Managers’ Conference which was held in New Zealand in July 2014. During August 2014, Tony attended the Dairy Futures Co-operative Research Centre and met with Dairy Australia executives as part of a Norco Board and management delegation. In addition, Tony has been a presenter at the QDO Conference and the New Generation Dairy Farmers Forum. He has also attended the Queensland Government Dairy Industry Roundtable with the Agriculture Minister and the Australian Dairy Conference in Devonport. 21 Heath B J Hoffman - Director Heath was elected to the Board of Directors on 12 November 2014 and is a supplier Director from the Northern Region. He is a member of the Milk Supply Advisory Committee, Brand Management Advisory Committee and Member Services Committee. Heath is a member of a family partnership that owns and operates a dairy farm near Warwick milking 250 Holstein cows on a full TMR (total mixed ration) system. As a fifth generation farmer, Heath has a strong passion for the dairy industry and wants Norco and its farmers to succeed and prosper. Heath and his family have been supplying milk to Norco for eight years and views this time with Norco as being his most positive in the industry which Heath puts down to being part of a Co-operative model. Heath brings to the Norco Board a loyal, open minded and common sense approach with considerable business skills and industry knowledge and a desire to provide fair representation for all Norco Members. Heath is an affiliate member of the Australian Institute of Company Directors and recently completed the AICD Company Directors’ Course during August 2015. Michael C Jeffery - Director Michael Jeffery was elected as a director on 14 November 2012 and is from the Southern Region. Michael is the Chairman of the Brand Management Advisory Committee and a member of both the Milk Supply Advisory Committee and the Member Services Committee. Michael has been farming at Austral Eden near Kempsey in a family partnership for 26 years and milks a herd of 300 cows. He has extensive business, marketing and dairy industry experience, including in overseas countries and has held a number of positions including directorships in dairy related export, consulting and genetics businesses. In addition, Michael has been a state delegate of both the NSW Dairy Farmers’ Association and Holstein Australia for five years. He had been on LiveCorp’s China Live Export Industry Working Group Committee for two years and as part of the NorcoNet communication network, has been Chairman of the Nambucca / Kempsey group for three years. Michael also holds an Advanced Diploma in Agriculture. More recently, Michael has been appointed as an Alternate Delegate to the Dairy Connect Farm Group Board and is the current Chairman of the Kempsey Dairy Industry Group, a position he has held for four years. Michael is a member of the Australian Institute of Company Directors. During August 2014, Michael attended the Dairy Futures Co-operative Research Centre and met with Dairy Australia executives as part of a Norco Board and management delegation. In addition, Michael has attended several industry events such as the NSW Dairy Forum, the New Generation Dairy Farmers Forum and the Mid North Coast Food Forum where he was a member of the Forum Panel. Michael represented Norco at the NSW Dairy Industry Strategy meeting at Camden, attended the Maximising Agribusiness Competitiveness Forum and during January 2015 travelled to China with members of Norco’s management team. 22 Peter W Neal - Director Peter’s first term as a director was from 11 November 2009 to 30 June 2014. He was re-elected to the Board on 24 September 2014 and is from the Southern Region. Following his re-election to the Board, Peter serves as Chairman of the Audit and Risk Management Committee and is a member of the Milk Supply Advisory Committee and Remuneration Advisory Committee. Peter and his family own and operate a 600 cow dairy near Taree, and has been dairying for 47 years first with his parents and now with his sons, who represent the fifth generation on this farm and wish to continue dairying in the future for their children. Peter has experience on boards with 14 years on NSW Dairyfarmers’ Association and 10 years on the NSW Dairy Industry Development Company (DIDCO – now Dairy NSW), with four years as chairman. Currently Peter chairs his local North Oxley Island drainage union and the Manning Delta Landholders Protection Committee. In addition, Peter has a Diploma of Agriculture from Hawksbury Agricultural College. Peter is a graduate and member of the AICD and during 2014/15 has attended the AICD Company Directors’ Course Update, the Australia and New Zealand Co-operative Leaders’ Forum and the Maximising Agribusiness Competitiveness Forum. Leigh Shearman - Director Leigh was elected as a director on 14 November 2012 and is from the Central Region. Leigh is Chairperson of the Member Services Committee and a member of both the Audit and Risk Management Committee and Milk Supply Advisory Committee. With her partner Donald Shedden, Leigh owns and operates a dairy farm at Goolmangar just outside Lismore in Northern New South Wales milking 180 cows. Leigh also has experience across a broad agricultural base gained over many years, including beef, horticulture and intensive piggery farming. She has also owned and operated a retail franchise and has worked in the banking industry for 10 years. Leigh has a Diploma in Rural Business Management, Diploma of Agriculture and Certificate III Financial Services. Leigh is the vice chairperson of the Far North Coast Dairy Industry Group Inc (DIG), secretary of Subtropical FNC, chairperson of the Goolmangar Water Users Association and a member of the Steering Committee for the Northern Rivers Resource Efficiency Focus Farm. Leigh is a strong believer in the benefits of being part of a co-operative and is confident that this model will ensure the long term sustainability of Norco’s members and other stakeholders associated with, and reliant on, a strong and progressive Norco business. Leigh is a member of the Australian Institute of Company Directors. During the year Leigh attended the QDO Conference, was a speaker at the PEI Agri Investor Australia Forum 2015 and also presented to a local Probus group. Note: In accordance with a Board resolution which is presently effective until December 2015, the full Board currently constitutes the Milk Supply Advisory Committee. 23 DIRECTOR ELECTIONS – 2014/15 As a result of Rule changes approved by Members Mr David Hodges finished his Independent Director role at a Special General Meeting held on 25 June 2014 at the 2014 Annual General Meeting after completing relating to the definition of the regional boundaries, the two, three year terms. Mr Hodges was not nominated retiring Director for the Northern Region, Mr TJ Cooper, by the Board as a candidate for a further term as was no longer eligible to serve as a Supplier Director Independent Director. for the Northern Region. Regardless of the Rule The positions of Chairman and Deputy Chairman are changes, however, after 12 years’ service as a Supplier voted on annually by the directors following the Annual Director Mr Cooper decided not to offer himself for re- General Meeting. election. The retiring Director for the Central Region, Mr GJ McNamara, being eligible, offered himself for re- Directors’ Meetings election. The number of Board meetings (including meetings of Member nominations for the Northern Region vacancy the Audit and Risk Management Committee and Milk Supply Advisory Committee) and number of meetings were received from Mr PJ Rough and Mr HBJ Hoffman attended by each of the directors of the Co-operative and accordingly a postal ballot was held for the Northern Region resulting in Mr Hoffman being elected during the financial year are listed in the table below. for a three year term effective from the 2014 Annual During the course of the 2014/15 financial year General Meeting on 12 November 2014. As there were there were also seven directors’ meetings held by no Member nominations received from the Central teleconference and two Milk Supply Advisory Committee Region, Mr McNamara was re-elected unopposed meetings held by teleconference. Teleconferences for a three year term effective from the 2014 Annual are organised to discuss and resolve specific issues General Meeting on 12 November 2014. that cannot be held over until the next scheduled monthly meeting and generally the duration of such A casual vacancy was created in the Southern Region teleconferences is one hour or less. Teleconferences as a result of Mr PW Neal’s vacation of office on 30 are a cost effective and practical way for directors to June 2014. The circumstances regarding Mr Neal’s discuss specific issues in a timely manner given that vacation of office and subsequent reinstatement as an active member are discussed in the Chairman’s their residences are spread over a large geographic area. Report commencing on page 5. With Mr Neal’s active At the Board meeting held on 17 and 18 December membership resolved, he was able to nominate for the 2014 it was resolved that the full Board will continue casual vacancy. Mr Neal was re-elected unopposed to to sit on the Milk Supply Advisory Committee until at the Norco Board on 24 September 2014 and as Mr least the December 2015 Board meeting, at which Neal is filling a casual vacancy, he is due to retire at the time the annual review of Committee memberships will 2016 Annual General Meeting. take place. Audit and Risk Management Committee Meetings Directors’ Meetings A B A B A B GJ McNamara 12 12 - - 11 11 AW Wilson 12 12 6 6 11 11 TJ Cooper 4 4 - - 4 4 DR Hodges 4 4 3 3 4 4 HBJ Hoffman 8 8 - - 7 7 MC Jeffery 12 12 - - 11 11 PW Neal 10 10 8 8 9 9 L Shearman 12 12 9 9 11 11 A Reflects the number of meetings held during the time the director held office during the year 24 Milk Supply Advisory Committee Meetings B Number of meetings attended CORPORATE INFORMATION Corporate structure Norco Co-operative Limited is a co-operative limited by shares which is incorporated and domiciled in Australia. any item, transaction or event of a material and unusual nature which, in the opinion of the directors, is likely to significantly affect the operations of the Co-operative, the results of those operations or the state of affairs of the Co-operative in subsequent financial years. Nature of operations and principal activities Future developments The principal activities of the Co-operative during the In the opinion of the directors, disclosure of information financial year were the processing, manufacture and sale of dairy products, the manufacture and sale of stockfeeds and rural retailing. Employees The Co-operative employed 494 full-time, 70 parttime permanent and 188 casual employees at 30 June regarding the likely developments in the operations of Norco in future financial years and the expected results of those operations is likely to result in unreasonable prejudice to the Co-operative. Accordingly, this information has not been disclosed in this report. Indemnification and insurance of Directors and 2015 (2014: 465 full-time, 66 part-time permanent Officers and 174 casual employees). The Co-operative has entered into agreements to Results of operations indemnify all directors named at the beginning of this The net amount of the operating profit for the financial year of the Co-operative after providing for income tax was $2.3 million (2014: $0.3 million profit). Derivatives and other financial instruments The Co-operative’s activities expose it to changes in report, former directors and current and former officers of the Co-operative against all liabilities to persons (other than to the Co-operative or to a related body corporate) which arise out of the performance of their normal duties as a director or officer, unless the liability relates to conduct involving a lack of good faith. interest rates, foreign exchange rates and commodity The Co-operative has agreed to indemnify the directors prices. It is also exposed to credit, liquidity and cash and officers against all costs and expenses incurred in flow risks from its operations. During the year, the defending an action that falls within the scope of the Board has maintained policies and procedures in indemnity and any resulting payments. The relevant each of these areas to manage these exposures. insurances cover legal liabilities and associated Management reports to the Board on a monthly basis costs arising from the performance of their duties as on the monitoring of and compliance with the policies directors and officers and compensation for loss or in place. injury sustained in the course of such duties. Dividends Options over unissued shares Dividends paid during the 2014/15 financial year Options over unissued shares have not been granted totalled $255,000 (being a dividend rate of 3.0% [three to any person or director since the end of the previous percent] on issued capital), declared and approved by financial year to date of this report. Members at the 2014 Annual General Meeting, which was held on 12 November 2014. Operations review Directors’ benefits Since the end of the previous financial year, except as declared below, no director of the Co-operative has The directors’ have reviewed the Co-operative’s received or become entitled to receive any benefit operations during the financial year and the results of (other than a benefit included in the aggregate amount those operations, which are discussed in the Chairman’s of emoluments received or due and receivable by Report and Chief Executive Officer’s Report for the directors shown in the financial statements or the financial year ended 30 June 2015 (see pages 5 and 8). fixed salary of a full time employee of the Co-operative Events subsequent to balance date or of a related corporation) by reason of a contract made by the Co-operative or a related corporation During the interval between the end of the financial with the director or with a firm of which the director is year and the date of this report, there has not arisen a member, or with a company in which the director has 25 a substantial financial interest, except for that benefit National Law (NSW) and, in addition, excludes himself which may be deemed to accrue to those directors in from any discussions or decisions relating to these their capacity as dairy farmers in the supply of milk to entities. the Co-operative in the ordinary course of business. Directors’ declarations of interest Rounding off of amounts The amounts in this report and the accompanying On 28 May 2015, Mr GJ McNamara advised that financial statements have been rounded to the nearest as a Director of the NSW Business Chamber, the one thousand dollars in accordance with the Co- organisation Kaytone has been asked to submit a operatives National Law (NSW). proposal to be the sole supplier of casual workers for Norco’s Labrador milk factory. Kaytone is a part of the NSW Business Chamber and so Mr McNamara has declared his interest in accordance with Section 208 of the Co-operatives National Law (NSW) and, in addition, Auditor’s independence declaration to the directors The directors received a declaration of independence from the Co-operative’s auditor, Ernst & Young. A copy of that declaration is included after this Directors’ excludes himself from any discussions or decisions Report. relating to this entity. Appreciation On 31 July 2014 Mr AW Wilson advised that he has The efforts and contribution of our management been appointed to the Community Advisory Group of the North Coast Local Land Services organisations. Mr Wilson has declared his interest in accordance with Section 208 of the Co-operatives National Law (NSW) and staff during the year were greatly appreciated by directors. Signed in accordance with a resolution of the directors. and, in addition, excludes himself from any discussions or decisions relating to this entity. On 24 June 2015 Mr MC Jeffery advised that he has been appointed as an Alternate Delegate to the Dairy Connect Farm Group Board. Mr Jeffery has declared GJ McNamara AW Wilson his interest in accordance with Section 208 of the Chairman Deputy Chairman Co-operatives National Law (NSW) and, in addition, Lismore, 30 September 2015 excludes himself from any discussions or decisions relating to this entity. On 4 August 2015 Ms L Shearman advised that she is no longer the Chairperson of the Far North Coast Dairy Industry Group (DIG) but still holds the executive position of Vice Chairperson. Ms Shearman is also the Secretary of the Far North Coast Subtropical Regional Group and has declared her interest in accordance with Section 208 of the Co-operatives National Law (NSW) and, in addition, excludes herself from any discussions or decisions relating to these entities. On his re-election to the Board on 24 September 2014, Mr PW Neal declared that he is Chairman and Director of the North Oxley Island Drainage Union, Chairman of the Mid Coast Dairy Advancement Group and Chairman of the Manning Delta landholders Protection Committee. On 4 August 2015 Mr Neal advised that he is no longer Chairman or a member of the Mid Coast Dairy Advancement Group. Mr Neal has declared his interest in accordance with Section 208 of the Co-operatives 26 Ernst & Young and Norco – a valued business partnership “EY is proud to have been associated with Norco as its auditor for over 15 years. In this time we have seen Norco move from a business with significant uncertainty as to whether it would continue as a going concern, to today being one of the largest cooperatives in Australia,” said EY Partner Brad Tozer. “Records confirm that during the period since 2001, Norco has returned over $920 million in milk payments and dividends to members through purchasing nearly 2 billion litres of milk, just to name a few of the benefits the co-operative has provided to members. Through the collective strength of the members, management, board and the co-operative working model, these results and other tangible and intangible benefits have been achieved for members and the community at large. As we continue to work with Norco, we see significant potential for growth. Unique to cooperatives (as opposed to other corporate structures) are propositions such as member control and goal alignment, democratic governance by members, re-investment of profits, creation of social value and member education, just to name a few. All these principles that underpin the structure of a cooperative deliver value now and into the future for members and the community.” 27 Ken Wadsworth, Norco member and milk supplier 28 CORPORATE GOVERNANCE STATEMENT corporate election as a supplier Director in accordance with governance practices that were in place throughout the Rules and, if elected, serve a term of three years the 2014/15 financial year, unless otherwise stated. after which time they retire. Independent Directors, These practices are dealt with under the headings: when nominated and elected, are elected for a Board of Directors and its Committees; Internal term of three years after which time they retire. The Control Framework; Ethical Standards; Business Risks Directors regularly consider whether or not the skills and Emergency Planning; and The Role of Members. and characteristics which might be contributed by This statement outlines the main Independent Directors should be added to the Board Board of Directors and its Committees The Board of Directors is responsible for the overall corporate governance of the Co-operative including strategic direction and enhancing organisational performance, the sound management of its business and assets, confirming financial objectives, understanding and managing risks to maximise opportunities, establishing goals for management and monitoring performance against those goals. The Board of Directors is also responsible for reporting to members and being accountable to, and focussed on the needs of members and meeting statutory and regulatory requirements. To give further effect, the Audit and Risk Management Committee assists in the execution of the Board’s responsibilities. The to maximise its effectiveness. Independent Directors are to be nominated by the Board and elected by members. Mr David Hodges’ term as an Independent Director concluded at the 2014 Annual General Meeting after having completed two, three year terms. Mr Hodges was not nominated by the Board for a further term. Regarding potential conflicts of interest, it is the practice of the Norco Board to open every meeting by giving Directors the opportunity to declare any actual or potential conflicts. If a conflict of interest should arise, the Director concerned takes no part in discussions at the Board meeting on the issue, nor exercises any influence over other Board members. Milk Supply Advisory Committee, Member Services The total remuneration package for Directors is voted Committee Advisory on at each Annual General Meeting. The amount paid Committee also meet regularly and play an important may vary between Directors depending on their level role in assisting the Board of Directors in managing the of responsibilities. Remuneration of Directors is set important relationship between the Co-operative and out in the notes to the financial statements. and Brand Management the members. The Board Committees are discussed further below. To better understand the operations of the Cooperative’s businesses the Board receives regular management reports, presentations and briefing papers on key aspects and makes site visits to the Cooperative’s operations. Composition of the Board Under the Rules of the Co-operative the Board of Directors is comprised of a minimum of six nonexecutive (supplier) Directors who represent the members from the Northern, Central and Southern Board Corporate Governance Policy and Emerging Corporate Governance Issues The purpose of the Corporate Governance Policy Statement is to provide guidance to Directors and management on how the Co-operative is to be governed in practice. The document was developed having regard to the Co-operatives National Law (NSW) and Norco’s Rules. All current Directors have signed Deed Polls and Statutory Declarations to ensure their commitment to the Corporate Governance Policy Statement and the duties and responsibilities specifically addressed in the Deed Polls. regions. Each region is represented by two supplier A review of the Corporate Governance Policy Statement Directors, with Directors serving a three year term. At is undertaken annually by the Directors to ensure that each Annual General Meeting two Directors retire in issues of governance are dealt with in accordance with accordance with the Rules of the Co-operative. The the policy. At the same time, the policy is reviewed to Rules also allow for two Independent Directors to be ensure it is still relevant and up to date. elected to the Board. Currently the positions for both Independent Directors remain vacant. An active member of the Co-operative may seek It is also pleasing to report that all current Directors have attended and completed the AICD Company Directors’ Course. 29 • review of the audit and annual financial statements Co-operatives National Law in NSW and interim financial information and the adequacy of As reported last year, on 3 March 2014 the Co- existing external audit arrangements with particular operatives National Law (CNL) came into operation, emphasis on the scope and quality of the audit; and repealing and replacing the Co-operatives Act 1992. Leading up to the 2014 Annual General Meeting, • risk management reporting systems are in place to the Board undertook a review of Norco’s Rules with effectively identify and manage strategic, operational the assistance of Norco’s lawyer to ensure that, as and financial risks. To give further effect to identifying a consequence of the introduction of the CNL, the and quantifying risks faced by the Co-operative, a Rules correctly reflected the terminology and law as risk register has been developed which is managed specified in the CNL. The members considered and under the scope of the Audit and Risk Management voted unanimously in favour of the proposed Rule Committee. The risk register details the probability changes at the 2014 Annual General Meeting held on and impact of various business risks and creates a 12 November 2014. risk score together with a mitigation plan. The Audit and Risk Management Committee reviews Board Committees The Directors seek to achieve best practice in corporate governance and accountability through the the performance of the external auditors on an annual basis and meets them during the year as follows: following Board Committees which assist the Board in • to review the results and findings of the audit, the the execution of its responsibilities. These committees adequacy of financial and operating controls, and to are subject to Charters which have been approved by monitor the implementation of any recommendations the Board and which define their respective roles and made; and responsibilities. • to review the draft financial statements and the audit report and to make the necessary recommendation Audit and Risk Management Committee to the Board for the approval of the financial The objective of the Audit and Risk Management statements. Committee is to assist the Board of Directors in fulfilling its statutory and fiduciary responsibilities The Committee is comprised of three Directors and relating to accounting and reporting practices of meets at least six times per year. The Chairperson the Co-operative and subsidiaries. The Committee of the Co-operative shall not be a member of the advises on the establishment and maintenance of an Committee. overall framework of internal control and appropriate ethical standards for the management of the Cooperative. The Committee gives the Board additional assurance regarding the quality and reliability of financial information prepared for use by the Board in determining policies for inclusion in financial statements. The Audit and Risk Management Committee also embraces, as part of its Charter, the Milk Supply Advisory Committee The objective of the Milk Supply Advisory Committee is to provide properly considered recommendations to the Board of Directors in relation to the adoption of policies pertaining to certain matters regarding the acquisition of milk by the Milk Supply business unit and the sale of that milk to its external and internal Co-operative’s Risk Management Program. customers. The Audit and Risk Management Committee ensures: In giving effect to this objective, the Committee will • compliance with statutory responsibilities relating to financial disclosure; • focus on significant changes in accounting policies, standards and practices or other reporting requirements likely to affect developments in make recommendations to the Board of Directors in relation to policies regarding: • the sourcing of milk by the Milk Supply business unit, with specific reference to (including but not limited to price): and financial reporting; • regular reviews of operations and policies are conducted; 30 - the terms under which such milk is to be acquired - the location(s) from which such milk is to be acquired; and • the sale of milk by the Milk Supply business unit, with farm base by assisting with succession planning, specific reference to the terms under which that milk mental health issues and social networking / support; is sold (including but not limited to price). • providing and disseminating information from external The composition of the Milk Supply Advisory sources relating to issues such as the education Committee consists of the full Board, Chief Executive and training of potential Directors, government Officer and General Manager Milk Supply. The assistance and climate variability; and Committee meets at least every quarter. • providing support to the Norco farm base through the management of issues such as exceptional Brand Management Advisory Committee The objective of the Brand Management Advisory Committee is to provide properly considered circumstances, disaster recovery planning and other critical farm issues (such as tick infestations). recommendations to the Board of Directors in relation The Committee is comprised of four Directors and to matters that affect Norco’s brands and to the meets at least every quarter. adoption of policies pertaining to specific issues such as animal welfare issues for both Norco and Norco’s milk suppliers / members. In giving effect to this objective, the Committee will make recommendations to the Board of Directors in relation to policies regarding: • Animal welfare – including all aspects of animal welfare pertaining to the Norco farm base, understanding the requirements of retail customers, ensuring Norco has robust policies and procedures and working with, and making representations to, a range of stakeholders that have an interest in animal welfare; and • Norco brands – including protecting and adding value and ensuring that the reputation of the Norco brands are maintained and improved upon as well as the promotion of the Norco Brands. The Committee is comprised of three Directors and Communication Committee The objective of the Communication Committee is to make properly considered recommendations to the Board of Directors in relation to the adoption of policies pertaining to corporate communication. The Committee recognises that effective communication relies on “listening as well as speaking”. Consequently, in seeking to achieve its objective the Committee will make recommendations to the Board of Directors in relation to policies regarding: • the Co-operative’s overall strategy in relation to corporate communications; • the Co-operative’s major corporate communications and announcements, ensuring all stakeholders are considered and that such communications and announcements are through the appropriate nominated spokesperson; the General Manager Milk Supply and meets at least • communication plans for crisis / disaster situations; every quarter. • joint communications which may affect another Member Services Committee The objective of the Member Services Committee is to make properly considered recommendations to the Board of Directors in relation to the adoption of policies pertaining to non milk supply, member issues. In giving effect to this objective, the Committee will organisations or individuals, or by which Norco may be affected; and • the terms under which an The Committee is comprised of two Directors and meets on an as needs basis. relation to policies regarding: Remuneration Advisory Committee • developing and encouraging the sustainability of The improving farming techniques, study tours and improving business skills; • assisting with the ongoing wellbeing of the Norco or to assist Norco with corporate communications. make recommendations to the Board of Directors in the Norco farm base through initiatives such as appointment engagement (if any) of a public relations firm is made objective Committee is of to the Remuneration make properly Advisory considered recommendations to the Board of Directors in relation to the remuneration of the Senior Management Team, Chief Executive Officer and Board of Directors and 31 in relation to incentive programs within the Norco business. In giving effect to this objective, the Committee will: • monitor and review all Senior Management Team remuneration; • evaluate, monitor and review any Short Term Incentive (STI) and Long Term Incentive (LTI) programs that may be in operation in the Norco business; • evaluate the performance of the Chief Executive Officer and make recommendations in relation to the remuneration of the Chief Executive Officer; and • make recommendations to the Board in relation to Director remuneration. The Committee is comprised of two Directors and the Chief Executive Officer and meets on an as needs basis. INTERNAL CONTROL FRAMEWORK • Executive authority limits – the Co-operative has clearly defined financial authority limits for management positions in relation to capital expenditure, foreign exchange, forward purchase agreements, forward grain sale agreements and general expenses. Quality Accreditation The Norco Foods division strives to ensure that its products are of the highest standard. The Lismore Ice Cream Business Unit has accreditation in HACCP with the NSW Food Authority, SQF 2014 Level 3, Coles Quality Assurance, Woolworths Quality Assurance Standard, U.S. Food and Drug Administration registered and has an Approved Arrangement with AQIS for export. The Labrador milk factory has HACCP accreditation with Safe Foods QLD, SQF 2014 Level 3, Coles Quality Assurance, Woolworths Quality Assurance Standard, NCS HACCP accreditation and The Board acknowledges that it is responsible for the has an Approved Arrangement with AQIS for export. overall internal control framework, but recognises that The Raleigh milk factory has NSW Food Authority no cost-effective internal control system will preclude HACCP accreditation, SQF 2014 Level 3, NASAA all errors and irregularities. To assist in discharging and ACO accreditation (both for organic milk) and this responsibility, the Board has instigated an internal has an Approved Arrangement with AQIS for export. control framework which can be categorised under the Raleigh is also Kosher certified for the production of following headings: al A2 products. • Corporate Strategy – there are clearly defined short, In the Norco Agribusiness unit both the Goldmix medium and long term strategic objectives set Stockfeeds manufacturing mills at Lismore New and reviewed by the Board of Directors on at least South Wales and Windera Queensland have FeedSafe an annual basis and an operational strategic plan accreditation under the Stockfeed Manufacturers’ developed by management to meet these objectives. Association of Australia and HACCP accreditation. Strategic issues are considered at each meeting of Norco is a member of the Stockfeed Manufacturers’ the Board of Directors. Association of Australia. • Financial reporting - there is a comprehensive Norco Rural Retail staff are AgSafe accredited budgeting system with an annual budget approved for the handling, transport and recommendation by the Board. Monthly actual results are reported of agricultural chemical products. The Rural Retail against budget and revised rolling year end forecasts premises are AgSafe accredited for the storage and are prepared monthly. handling of agricultural chemical products. • Quality and integrity of personnel - the Co-operative’s policies are detailed in a policy and procedures manual. New policies and procedures are developed, or amendments made to existing policies and procedures, as the need arises. 32 businesses are being acquired and divested. Safety Norco is committed to the safety and wellbeing of staff across its entire operations. Norco strives to comply with the provisions of a safe working environment and continues to make safety an integral part of our • Investment appraisal - the Co-operative has clearly organisation, which is essential if we are to continue defined guidelines for capital expenditure. These building a successful business into the future. On page include annual budgets, detailed appraisal and review 19 of this report are details regarding an Enforceable procedures and due diligence requirements where Undertaking that Norco has entered into with the WorkCover Authority of NSW relating to a serious injury sustained by a Norco employee at the Goldmix Stockfeed mill on 25 July 2013. On a monthly basis, the Board of Directors receives management reports detailing the safety performance for the business and monitors this performance closely. The Board also receives a copy of all minutes of the various site WHS committee meetings that are held. Environment is communicated to members as follows: • The Annual Report is distributed to all members. The Annual Report includes relevant information about the operations of the Co-operative for the financial year just ended, changes in the state of affairs of the Co-operative and details of future developments, in addition to the other disclosures required by the Cooperatives Legislation; • Meetings are held at least twice yearly with supplier Norco aims to ensure that the highest standard of members at various locations to personally inform environmental care is achieved. The Co-operative them about the affairs of the Co-operative; recognises that it has a responsibility to ensure that its operations are sensitive to the environment and comply with the letter and spirit of all applicable environmental legislation. ETHICAL STANDARDS All Directors, managers and employees are expected to act with the utmost integrity and objectivity, striving at all times to enhance the reputation and performance of Norco. Every employee has a nominated manager or supervisor to whom they may refer any issue arising from their employment. BUSINESS RISKS AND EMERGENCY PLANNING Management has identified, and continues to identify, business risks and potential emergencies with the aim of minimising any consequential adverse effects on the Co-operative. Business risks arise from such matters as: • action by competitors and industry rationalisation; • government policy changes; • physical loss of assets through fire or another natural disaster and the resultant business interruption that may occur; • the impact of exchange rate movements on the price of raw materials and on sales • variations in interest rates; • difficulties in sourcing raw materials; and •In addition to the meetings with supplier members, a more informal communication network called ‘NorcoNet’ is active in some localities within the Norco supply area. The purpose of ‘NorcoNet’ is to bring small groups of members together on a regular basis to form a local network to discuss general dairy industry issues and issues that relate to the Cooperative; • The preparation and distribution of a monthly Norco Bulletin and ad hoc newsletters; •Some proposed major changes in the Co-operative which relate to the core businesses are required by the Cooperatives National Law (NSW) to be submitted to a vote of members; and • Communication is a two-way process, and the Board encourages individual members or groups of members to apply to attend Board Committee and / or meetings by appointment. The Board encourages full participation of members at the Annual General Meeting to ensure a high level of accountability and identification with the Co-operative’s strategies and goals. Due to the geographical spread of members, the holding of the Annual General Meeting is rotated between the three member regions. Important issues are presented to the members as single resolutions for their consideration. The members are responsible for the election of Directors. • the purchase, development and use of information systems, and other emergencies that may occur. THE ROLE OF MEMBERS The Board of Directors aims to ensure that the members are informed of all major developments affecting the Cooperative’s state of affairs. Information 33 Photo credits and contributions – thank you In addition to thanking our Norco employees, Co-operative members and customers for your time and participation in the 2015 Annual Report photography which is greatly appreciated, the Co-operative would like to acknowledge and provide sincere thanks to the following for contributing to, and participating in, the historical content contained in the 2015 Annual Report: Mr Donald Maughan and the Richmond – Tweed Regional Library (Eric Wright Collection) Mr Frank Reading Mr Denzil and Mrs Audrey Thomas Messrs Warren Noble, Ray Everingham, Alan Hoskins and Graeme Hancock Mr Brett and Mrs Leanne Bugg Mr Kevin Elsley 34 35 FINANCIAL STATEMENTS Janelle Foster, Ice Cream Business Unit employee 36 Statement of profit or loss and other comprehensive income for the year ended 30 June 2015 2015 2014 Before Notes Revenue 4.1 Before Significant Significant Items Items (1) Significant Significant Total Items Items (1) Total $000 $000 $000 $000 $000 $000 510,909 - 510,909 430,729 - 430,729 - (87,962) Milk payments to suppliers (123,529) - (123,529) (87,962) Cost of sales (264,705) - (264,705) (242,231) - (242,231) Employee expenses 4.2 (60,347) - (60,347) (49,906) - (49,906) Depreciation expense 4.3 (5,681) - (5,681) (5,385) - (5,385) (2,552) - (2,552) (2,448) - (2,448) (4,800) - (4,800) (4,442) - (4,442) (46,162) - (46,162) (37,940) - (37,940) Borrowing costs expense Occupancy expenses Administration and other costs 4.4 (Loss)/profit on disposal of non-current assets (28) - (28) 85 - 85 - (153) (153) - (138) (138) 3,105 (153) 2,952 500 (138) 362 - (298) (298) - (46) (46) 3,105 (451) 2,654 500 (184) 316 - - - - - - 3,105 (451) 2,654 500 (184) 316 Restructure costs Profit/(loss) before tax from ordinary activities before income tax expense and member distributions Member distributions 6 Profit/(loss) before income tax Income tax expense Net profit/(loss) attributable to members 5 Other comprehensive income Other comprehensive income to be reclassified to profit or loss in subsequent periods: Net gain/(loss) on cash flow hedges (391) - (391) - - - (391) - (391) - - - 2,714 (451) 2,263 500 (184) 316 Other comprehensive loss for the year, net of tax Total comprehensive income/(loss) for the year, net of tax (1) Significant items are items of income and expense, presented separately due to their nature and size. The above Statement of profit or loss and other comprehensive income should be read in conjunction with the accompanying notes. 37 Statement of financial position As at 30 June 2015 2015 2014 Notes $000 $000 18.2 4,226 1,802 Assets Current assets Cash assets and cash equivalents Trade and other receivables 7 47,437 47,489 Inventories 8 32,020 29,647 Other assets Total current assets 527 488 84,210 79,426 3 3 Non-current assets Investments 9 Property, plant and equipment 10 55,177 53,735 Intangible assets and goodwill 11 37,038 37,101 92,218 90,839 176,428 170,265 Total non-current assets Total assets Liabilities Current liabilities Trade and other payables 12 59,146 56,665 Interest-bearing loans and borrowings 14 2,160 589 Derivative financial instruments 15 78 - Employee benefit liabilities 13 9,085 8,235 70,469 65,489 Total current liabilities Non-current liabilities Trade and other payables 12 398 398 Interest-bearing loans and borrowings 14 31,632 33,669 Derivative financial instruments 15 313 - Employee benefit liabilities 13 1,340 1,309 33,683 35,376 104,152 100,865 72,276 69,400 8,783 8,170 63,493 61,230 24,797 22,143 38,696 39,087 63,493 61,230 Total non-current liabilities Total liabilities Net assets attributable to members Members’ interest 16.1 Net assets Equity Retained earnings Reserves Total equity 17 The above Statement of financial position should be read in conjunction with the accompanying notes. 38 Statement of changes in equity for the year ended 30 June 2015 At 1 July 2014 Profit for the year Other comprehensive income Total comprehensive income At 30 June 2015 At 1 July 2013 Profit for the year Other comprehensive income Total comprehensive income At 30 June 2014 Cash flow Asset Retained hedge revaluation earnings reserve reserve Total equity $000 $000 $000 $000 22,143 - 39,087 61,230 2,654 - - 2,654 - (391) - (391) 2,654 (391) - 2,263 24,797 (391) 39,087 63,493 Cash flow Asset Retained hedge revaluation earnings reserve reserve Total equity $000 $000 $000 $000 21,827 - 39,087 60,914 316 - - 316 - - - - 316 - - 316 22,143 - 39,087 61,230 The above Statement of changes in equity should be read in conjunction with the accompanying notes. 39 Statement of cash flows for the year ended 30 June 2015 2015 2014 $000 $000 510,655 424,381 (374,819) (333,859) 306 330 Notes Operating activities Receipts from customers Payments to suppliers and employees Interest received Interest paid Milk supplier payments Net cash flows from operating activities (2,552) (2,448) (123,529) (87,962) 10,061 442 18.1 Investing activities Proceeds from sale of property, plant and equipment 170 101 Purchase of property, plant and equipment (7,321) (8,196) Net cash flows used in investing activities (7,151) (8,095) Financing activities Suppliers’ share contribution 613 659 Repayment of member deposits (335) (598) Distributions paid to members (298) (46) Payment of finance lease liabilities (466) (190) - 5,142 (486) 4,967 Net increase/(decrease) in cash and cash equivalents 2,424 (2,686) Cash and cash equivalents at opening balance date 1,802 4,488 4,226 1,802 Proceeds from borrowings Net cash flows (used in)/from financing activities Cash and cash equivalents at 30 June 18.2 The above Statement of cash flows should be read in conjunction with the accompanying notes. 40 Notes to the financial statements for the year ended 30 June 2015 1. Corporate information The financial statements of Norco Co-operative Limited and its controlled entities (the Co-operative) for the year ended 30 June 2015 were authorised for issue in accordance with a resolution of the directors on 30 September 2015. Norco Co-operative Limited is a Co-operative under the Cooperatives National Law (NSW), incorporated and domiciled in Lismore, Australia. The Co-operative operates out of its registered place of business at “Windmill Grove” 107 Wilson Street, South Lismore, New South Wales. The principal operations of the Cooperative are the processing, manufacture and sale of dairy products, the manufacture of stockfeed and rural retailing. 2. Summary of significant accounting policies (a) Basis of preparation The general purpose financial report has been prepared on the basis of historical cost (except for certain land and building assets where in 2004 fair value was deemed to be cost) and in accordance with the requirements of the Corporations Act 2001. Cost is based on the fair values of the consideration given in exchange for assets. In the application of Australian equivalents to International Financial Reporting Standards (‘AIFRS’) management is required to make judgements, estimates and assumptions about carrying values of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and various other factors that are believed to be reasonable under the circumstance, the results of which form the basis of making the judgements. Actual results may differ from these estimates. The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised if the revision affects only that period, or in the period of the revision and future periods if the revision affects both current and future periods. Judgements made by management in the application of AIFRS that have significant effects on the financial statements and estimates with a significant risk of material adjustments in the next year are disclosed, where applicable, in the relevant notes to the financial statements. Accounting policies are selected and applied in a manner which ensures that the resulting financial information satisfies the concepts of relevance and reliability, thereby ensuring that the substance of the underlying transactions or other events is reported. The accounting policies set out below have been applied in preparing the financial statements for the year ended 30 June 2015 and the comparative information presented in these financial statements for the year ended 30 June 2014. The financial report is presented in Australian dollars and all values are rounded to the nearest thousand dollars ($’000) unless otherwise stated under the option available to the Co-operative under class order 98/100. The Co-operative is an entity to which the class order applies. (b) Changes in accounting policy, disclosures, standards and interpretations (i) Changes in accounting policies, new and amended standards and interpretations The accounting policies adopted are consistent with those of the previous financial year, with the exception of Derivative Financial Instruments and hedge accounting. Refer Note 2(x). (ii) Accounting Standards and Interpretations issued but not yet effective Certain Australian Accounting Standards and Interpretations have recently been issued or amended but are not yet effective and have not been adopted by the Co-operative for the annual reporting period ended 30 June 2015. The directors have not early adopted any of these new or amended standards or interpretations. The directors have not yet fully assessed the impact of these new or amended standards (to the extent relevant to the Co-operative) and interpretations. (c) Statement of compliance The financial report complies with Australian Accounting Standards, which include International Financial Reporting Standards (IFRS) as issued by the International Accounting Standards Board. The accounting policies are consistent with those of the previous financial year. Norco Co-operative Limited has not made a formal written election to early adopt any new and amended Australian Accounting Standards as of 30 June 2015. For Australian Accounting Standards and Interpretations that have recently been issued or amended but are not yet effective and have not been adopted by the Group for the annual reporting period ended, the Group has assessed there will be no material impact on the presentation of the financial statements. (d) Basis of consolidation The financial statements comprise the financial statements of the Co-operative and its subsidiaries as at 30 June 2015. Control is achieved when the Co-operative is exposed, or has rights, to variable returns from its involvement with the investee and has the ability to affect those returns through its power over the investee. Specifically, the Co-operative controls an investee if and only if the Co-operative has: • Power over the investee (i.e. existing rights that give it the current ability to direct the relevant activities of the investee); • Exposure, or rights, to variable returns from its involvement with the investee; and The ability to use its power over the investee to affect its • returns. Generally, there is a presumption that a majority of voting rights results in control. To support this presumption, and when the Co-operative has less than a majority of the voting or similar rights of an investee, the Co-operative considers all relevant facts and circumstances in assessing whether it has power over an investee, including: 41 • The contractual arrangement with the other vote holders of the investee; • Rights arising from other contractual arrangements; and • There is no unconditional right to defer the settlement of the liability for at least twelve months after the reporting period. • The Co-operative’s voting rights and potential voting rights. The Co-operative classifies all other liabilities as non-current. The Co-operative re-assesses whether or not it controls an investee if facts and circumstances indicate that there are changes to one or more of the three elements of control. Consolidation of a subsidiary begins when the Co-operative obtains control over the subsidiary and ceases when the Co-operative loses control of the subsidiary. Assets, liabilities, income and expenses of a subsidiary acquired or disposed of during the year are included in the Statement of profit or loss and other comprehensive income from the date the Co-operative gains control until the date the Cooperative ceases to control the subsidiary. Deferred tax assets and liabilities are classified as non-current assets and liabilities. Profit or loss and each component of other comprehensive income (OCI) are attributed to the equity holders of the parent of the Co-operative and to the non-controlling interests, even if this results in the non-controlling interests having a deficit balance. When necessary, adjustments are made to the financial statements of subsidiaries to bring their accounting policies into line with the Co-operative’s accounting policies. All intra-group assets and liabilities, equity, income, expenses and cash flows relating to transactions between members of the Co-operative are eliminated in full on consolidation. A change in the ownership interest of a subsidiary, without a loss of control, is accounted for as an equity transaction. If the Co-operative loses control over a subsidiary, it derecognises the related assets (including goodwill), liabilities, non-controlling interest and other components of equity while any resultant gain or loss is recognised in profit or loss. Any investment retained is recognised at fair value. (e) Current versus non-current classification The Co-operative presents assets and liabilities in the Statement of financial position based on current/non-current classification. An asset is current when it is: • Expected to be realised or intended to be sold or consumed in the Co-operative’s normal operating cycle; Held primarily for the purpose of trading; • • Expected to be realised within twelve months after the reporting period; or • Cash or a cash equivalent unless restricted from being exchanged or used to settle a liability for at least twelve months after the reporting period. The Co-operative classifies all other assets as non-current. A liability is current when: It is expected to be settled in the Co-operative’s normal • operating cycle; • It is held primarily for the purpose of trading; • It is due to be settled within twelve months after the reporting 42 period; or (f) Revenue recognition Revenue is recognised to the extent that it is probable that the economic benefits will flow to the Co-operative and the revenue can be reliably measured. The following specific recognition criteria must also be met before revenue is recognised: Sale of goods Revenue is recognised when the significant risks and rewards of ownership of the goods have passed to the buyer and the costs incurred or to be incurred in respect of the transaction can be measured reliably. Risk and rewards of ownership are considered passed to the buyer at the time of delivery of the goods to the customer. Rendering of services Revenue is recognised on the basis of services provided, measured in accordance with agreed parameters between the customer and the Co-operative. Interest income Revenue is recognised as interest accrues using the effective interest method. This is a method of calculating the amortised cost of a financial asset and allocating the interest income over the relevant period using the effective interest rate, which is the rate that exactly discounts estimated future cash receipts through the expected life of the financial asset to the net carrying amount of the financial asset. Dividends Dividend revenues are recognised when control of a right to receive consideration for the investment in assets is attained, usually evidenced by approval of the dividend at a meeting of shareholders. Government grants Grants received for the construction of non-current assets are deferred and recorded as revenue over the life of the funded asset. (g) Borrowing costs Borrowing costs consist of interest and other costs that an entity incurs in connection with the borrowing of funds. All loans and borrowings are initially recognised at the fair value of the consideration received less directly attributable transaction costs. (h) Leases The determination of whether an arrangement is, or contains a lease is based on the substance of the arrangement. It requires an assessment of whether the fulfilment of the arrangement is dependent on the use of a specific asset or assets and the arrangement conveys a right to use the asset. Co-operative as a lessee Finance leases are capitalised at the commencement of the lease at the inception date fair value of the leased property or, if lower, at the present value of the minimum lease payments. Lease payments are apportioned between finance charges and reduction of the lease liability so as to achieve a constant rate of interest on the remaining balance of the liability. Finance charges are recognised in finance costs in the Statement of profit or loss and other comprehensive income. Capitalised leased assets are depreciated over the shorter of the estimated useful life of the asset and the lease term if there is no reasonable certainty that the Co-operative will obtain ownership by the end of the lease term. Operating lease payments are recognised as an expense in the Statement of profit or loss and other comprehensive income on a straight-line basis over the lease term. Lease incentives are recognised in the Statement of profit or loss and other comprehensive income as an integral part of the total lease expense. Co-operative as a lessor Leases in which the Co-operative retains substantially all the risks and benefits of ownership of the leased asset are classified as operating leases. Initial direct costs incurred in negotiating an operating lease are added to the carrying amount of the leased asset and recognised as an expense over the lease term on the same basis as rental income. (i) Cash and cash equivalents Cash and short-term deposits in the Statement of financial position comprise cash at bank and in hand and short-term deposits with an original maturity of three months or less. For the purposes of the Statement of cash flows, cash and cash equivalents consist of cash and cash equivalents as defined above, net of outstanding bank overdrafts. (j) Trade and other receivables Trade receivables, which generally have 30-90 day terms, are recognised and carried at original invoice amount less an allowance for any uncollectable amounts. An allowance for doubtful debts is made when there is objective evidence that the Co-operative will not be able to collect the debts. Bad debts are written off when identified. (k) Inventories Inventories are valued at the lower of cost and net realisable value. Costs incurred in bringing each product to its present location and condition are accounted for as follows: Raw materials: purchase cost on a first in, first out basis. • Finished goods and work in progress: cost of direct materials • and labour and a proportion of manufacturing overheads based on normal operating capacity but excluding borrowing costs. Net realisable value is the estimated selling price in the ordinary course of business, less estimated costs of completion and the estimated costs necessary to make the sale. Maintenance spares are recognised as inventories and expensed when utilised. (l) Foreign currency translation Both the functional and presentation currency of Norco Cooperative Limited and its controlled entities is Australian dollars. Transactions in foreign currencies are initially recorded in the functional currency by applying the exchange rates ruling at the date of the transaction. Monetary assets and liabilities denominated in foreign currencies are retranslated at the rate of exchange ruling at the balance sheet date. (m) Taxes Current income tax Current income tax assets and liabilities for the current year are measured at the amount expected to be recovered from or paid to the taxation authorities. The tax rates and tax laws used to compute the amount are those that are enacted or substantively enacted, at the reporting date in the countries where the Cooperative operates and generates taxable income. Deferred tax Deferred tax is provided using the liability method on temporary differences between the tax bases of assets and liabilities and their carrying amounts for financial reporting purposes at the reporting date. Deferred tax liabilities are recognised for all taxable temporary differences except: When the deferred income tax liability arises from the initial • recognition of goodwill or of an asset or liability in a transaction that is not a business combination and that, at the time of the transaction, affects neither the accounting profit nor taxable profit or loss. • In respect of taxable temporary differences associated with investments in subsidiaries, associates and interests in joint arrangements, when the timing of the reversal of the temporary differences can be controlled and it is probable that the temporary differences will not reverse in the foreseeable future. Deferred tax assets are recognised for all deductible temporary differences, the carry forward of unused tax credits and any unused tax losses. Deferred tax assets are recognised to the extent that it is probable that taxable profit will be available against which the deductible temporary differences, and the carry forward of unused tax credits and unused tax losses can be utilised, except: • When the deferred tax asset relating to the deductible temporary difference arises from the initial recognition of an asset or liability in a transaction that is not a business combination and, at the time of the transaction, affects neither the accounting profit nor taxable profit or loss. • In respect of deductible temporary differences associated with investments in subsidiaries, associates and interests in joint arrangements, deferred tax assets are recognised only to the extent that it is probable that the temporary differences will reverse in the foreseeable future and taxable profit will 43 be available against which the temporary differences can be utilised. The carrying amount of deferred tax assets is reviewed at each reporting date and reduced to the extent that it is no longer probable that sufficient taxable profit will be available to allow all or part of the deferred tax asset to be utilised. Unrecognised deferred tax assets are reassessed at each reporting date and are recognised to the extent that it has become probable that future taxable profits will allow the deferred tax asset to be recovered. Unrecognised deferred income tax assets are reassessed at each balance sheet date and are recognised to the extent that it is no longer probable that sufficient taxable profit will be available to allow all or part of the deferred income tax asset to be utilised. Goods and services tax (GST) Revenues, expenses and assets are recognised net of the amount of GST, except: • When the GST incurred on a purchase of assets or services is not recoverable from the taxation authority, in which case the GST is recognised as part of the cost of acquisition of the asset or as part of the expense item, as applicable. • When receivables and payables are stated with the amount of GST included. The net amount of GST recoverable from, or payable to, the taxation authority is included as part of receivables or payables in the Statement of financial position. Cash flows are included in the Statement of cash flows on a gross basis and the GST component of cash flows arising from investing and financing activities, which is recoverable from, or payable to, the taxation authority is classified as part of operating cash flows. Commitments and contingencies are disclosed net of the amount of GST recoverable from, or payable to, the taxation authority. (n) Property, plant and equipment Items of property, plant and equipment including buildings and leasehold property, but excluding freehold land, are measured at cost less accumulated depreciation and less any impairment losses recognised. Freehold land is held at cost and is not depreciated. Plant and equipment is depreciated on a straight-line basis over the estimated useful life of the assets, units of output, life of project or other appropriate basis. Leasehold improvements are depreciated over the period of the lease or estimated useful life, whichever is shorter, using the straight-line method. The following estimated useful lives are used in the calculation of depreciation: - - - Buildings2 - 5% Plant and vehicles 10 - 33% Leasehold plant and equipment 10 - 20% The assets’ residual values, useful lives and amortisation methods 44 are reviewed, and adjusted if appropriate, at each financial year end. Impairment The carrying values of items of property, plant and equipment are reviewed for impairment at each reporting date, with recoverable amounts being estimated when events or changes in circumstances indicate that the carrying value may be impaired. The recoverable amount of property, plant and equipment is the higher of fair value less costs to sell and value in use. In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset. For an asset that does not generate largely independent cash inflows, the recoverable amount is determined for the cashgenerating unit to which the asset belongs, unless the asset’s value in use can be estimated to be close to its fair value. An impairment exists when the carrying value of an asset or cash-generating unit exceeds its estimated recoverable amount. The asset or cash-generating unit is then written down to its recoverable amount. Derecognition and disposal An item of property, plant and equipment is derecognised upon disposal or when no further future economic benefits are expected from its use or disposal. Any gain or loss arising on derecognition of the asset (calculated as the difference between the net disposal proceeds and the carrying amount of the asset) is included in profit or loss in the year the asset is derecognised. (o) Intangible assets Intangible assets acquired separately are measured on initial recognition at cost. The cost of intangible assets acquired in a business combination are their fair value as at the date of acquisition. Following initial recognition, intangible assets are carried at cost less any accumulated amortisation and accumulated impairment losses. Internally generated intangibles, excluding capitalised development costs, are not capitalised and the related expenditure is reflected in the Statement of profit or loss and other comprehensive income in the year in which the expenditure is incurred. The useful lives of intangible assets are assessed as either finite or indefinite. Intangible assets with finite lives are amortised over the useful economic life and assessed for impairment whenever there is an indication that the intangible asset may be impaired. The amortisation period and the amortisation method for an intangible asset with a finite useful life are reviewed at least at the end of each reporting period. Changes in the expected useful life or the expected pattern of consumption of future economic benefits embodied in the asset are considered to modify the amortisation period or method, as appropriate, and are treated as changes in accounting estimates. The amortisation expense on intangible assets with finite lives is recognised in the Statement of profit or loss and other comprehensive income as the expense category that is consistent with the function of the intangible assets. Intangible assets with indefinite useful lives are not amortised, but are tested for impairment annually, either individually or at the cash-generating unit level. The assessment of indefinite life is reviewed annually to determine whether the indefinite life continues to be supportable. If not, the change in useful life from indefinite to finite is made on a prospective basis. Gains or losses arising from derecognition of an intangible asset are measured as the difference between the net disposal proceeds and the carrying amount of the asset and are recognised in the Statement of profit or loss and other comprehensive income when the asset is derecognised. (p) Goodwill Goodwill acquired in a business combination is initially measured at cost being the excess of the cost of the business combination over the Co-operative’s interest in the net fair value of the acquiree’s identifiable assets, liabilities and contingent liabilities. Following initial recognition, goodwill is measured at cost less any accumulated impairment losses. Goodwill is reviewed for impairment annually or more frequently if events or changes in circumstances indicate that the carrying value may be impaired. For the purpose of impairment testing, goodwill acquired in a business combination is, from the acquisition date, allocated to each of the Co-operatives cash-generating units, or groups of cash-generating units, that are expected to benefit from the synergies of the combination, irrespective of whether other assets or liabilities of the Co-operative are assigned to those units or groups of units. Each unit or group of units to which the goodwill is so allocated: • Represents the lowest level within the Co-operative at which the goodwill is monitored for internal management purposes; and • Is not larger than a segment based on the Co-operative’s primary reporting format determined as if applying AASB 8 Operating Segments. Impairment is determined by assessing the recoverable amount of the cash-generating unit (group of cash-generating units), to which the goodwill relates. When the recoverable amount of the cash-generating unit (group of cash-generating units) is less then the carrying amount, an impairment loss is recognised. When goodwill forms part of a cash-generating unit (group of cashgenerating units) and an operation within that unit is disposed of, the goodwill associated with the operation disposed of is included in the carrying amount of the operation when determining the gain or loss on disposal of the operation. Goodwill disposed of in this manner is measured based on the relative values of the operation disposed of and the portion of the cash-generating unit retained. Impairment losses recognised for goodwill are not subsequently reversed. (q) Impairment of non-financial assets The Co-operative assesses, at each reporting date, whether there is an indication that an asset may be impaired. If any indication exists, or when annual impairment testing for an asset is required, the Co-operative estimates the asset’s recoverable amount. An asset’s recoverable amount is the higher of an asset’s or cashgenerating unit’s (CGU) fair value less costs of disposal and its value in use. Recoverable amount is determined for an individual asset, unless the asset does not generate cash inflows that are largely independent of those from other assets or groups of assets. When the carrying amount of an asset or CGU exceeds its recoverable amount, the asset is considered impaired and is written down to its recoverable amount. In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset. In determining fair value less costs to sell, recent market transactions are taken into account. If no such transactions can be identified, an appropriate valuation model is used. These calculations are corroborated by valuation multiples, quoted share prices for publicly traded companies or other available fair value indicators. An assessment is also made at each reporting date as to whether there is any indication that previously recognised impairment losses may no longer exist or may have decreased. If such an indication exists, the recoverable amount is estimated. A previously recognised impairment loss is reversed only if there has been a change in the estimates used to determine the asset’s recoverable amount since the last impairment loss was recognised. If that is the case the carrying amount of the asset is increased to its recoverable amount. That increased amount cannot exceed the carrying amount that would have been determined, net of depreciation, had no impairment loss been recognised for the asset in prior years. Such reversal is recognised in profit or loss unless the asset is carried at revalued amount, in which case the reversal is treated as a revaluation increase. After such a reversal the depreciation charge is adjusted in future periods to allocate the asset’s revised carrying amount, less any residual value, on a systematic basis over its remaining useful life. (r) Trade and other payables Trade payables and other payables are carried at amortised cost and represent liabilities for goods and services provided to the Co-operative prior to the end of the financial year that are unpaid and arise when the Co-operative becomes obliged to make future payments in respect of the purchase of these goods and services. (s) Interest bearing loans and borrowings All loans and borrowings are initially recognised at the fair value of the consideration received less directly attributable transaction costs. After initial recognition, interest-bearing loans and borrowings are subsequently measured at amortised cost using the effective interest method. 45 Gains or losses are recognised in profit or loss when the liabilities are derecognised. (t) Provisions General Provisions are recognised when the Co-operative has a present obligation (legal or constructive) as a result of a past event, it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation and a reliable estimate can be made of the amount of the obligation. When the Co-operative expects some or all of a provision to be reimbursed, for example, under an insurance contract, the reimbursement is recognised as a separate asset, but only when the reimbursement is virtually certain. The expense relating to any provision is presented in the Statement of profit or loss and other comprehensive income net of any reimbursement. Wages, salaries and sick leave Liabilities for wages and salaries, including non-monetary benefits and accumulating sick leave which are expected to be settled within 12 months of the reporting date are recognised in respect of employees’ services up to the reporting date. They are measured at the amounts expected to be paid when the liabilities are settled. Expenses for non-accumulating sick leave are recognised when the leave is taken and are measured at the rates paid or payable. Long service leave and annual leave The Co-operative does not expect its long service leave or annual leave benefits to be settled wholly within 12 months of each reporting date. The Co-operative recognises a liability for long service leave and annual leave measured as the present value of expected future payments to be made in respect of services provided by employees up to the reporting date using the projected unit credit method. Consideration is given to expected future wage and salary levels, experience of employee departures, and periods of service. Expected future payments are discounted using market yields at the reporting date on national government bonds with terms to maturity and currencies that match, as closely as possible, the estimated future cash outflows. (u) Member’s interest In periods before 1 July 2004, members units in the Co-operative were recorded in equity as contributed equity. On 1 July 2004, the Co-operative re-classified these instruments to non-current interest bearing liabilities in accordance with generally accepted International Accounting Practice. Any distributions paid on these instruments are treated as a borrowing cost. This position which was clarified by UIG 2 Members’ Shares in Co-operative Entities and Similar Instruments, which the Cooperative adopted effective 1 July 2004. (v) Norco capital units Norco Capital Units are carried at the principal amount. Interest is accrued at the entitlement rate and is included in “Interest Bearing Liabilities.” (w) Investments in joint venture A joint venture is a type of joint arrangement whereby the parties that have joint control of the arrangement have rights to the 46 net assets of the joint venture. Joint control is the contractually agreed sharing of control of an arrangement, which exists only when decisions about the relevant activities require unanimous consent of the parties sharing control. The considerations made in determining significant influence or joint control are similar to those necessary to determine control over subsidiaries. The Co-operative’s investments in its associate and joint venture are accounted for using the equity method. Under the equity method, the investment in an associate or a joint venture is initially recognised at cost. The carrying amount of the investment is adjusted to recognise changes in the Co-operative’s share of net assets of the associate or joint venture since the acquisition date. Goodwill relating to the associate or joint venture is included in the carrying amount of the investment and is neither amortised nor individually tested for impairment. The Statement of profit or loss and other comprehensive income reflects the Co-operative’s share of the results of operations of the associate or joint venture. Any change in other comprehensive income of those investees is presented as part of the Co-operative’s other comprehensive income. In addition, when there has been a change recognised directly in the equity of the associate or joint venture, the Co-operative recognises its share of any changes, when applicable, in the Statement of changes in equity. Unrealised gains and losses resulting from transactions between the Cooperative and the associate or joint venture are eliminated to the extent of the interest in the associate or joint venture. The aggregate of the Co-operative’s share of profit or loss of an associate and a joint venture is shown on the face of the Statement of profit or loss and other comprehensive income outside operating profit and represents profit or loss after tax and non-controlling interests in the subsidiaries of the associate or joint venture. The financial statement of the associate or joint venture is prepared for the same reporting period as the Co-operative. When necessary, adjustments are made to bring the accounting policies in line with those of the Co-operative. After application of the equity method, the Co-operative determines whether it is necessary to recognise an impairment loss on its investment in its associate or joint venture. At each reporting date, the Co-operative determines whether there is objective evidence that the investment in the associate or joint venture is impaired. If there is such evidence, the Co-operative calculates the amount of impairment as the difference between the recoverable amount of the associate or joint venture and its carrying value, then recognises the loss as ‘Share of profit of an associate and a joint venture’ in the Statement of profit or loss and other comprehensive income. Upon loss of significant influence over the associate or joint control over the joint venture, the Co-operative measures and recognises any retaining investment at its fair value. Any difference between the carrying amount of the associate or joint venture upon loss of significant influence or joint control and the fair value of the retained investment and proceeds from disposal is recognised in the Statement of profit or loss and other comprehensive income. (x) Derivative financial instruments and hedge accounting Initial recognition and subsequent measurement The Co-operative uses derivative financial instruments, such as interest rate swaps, to hedge interest rate risk. Such derivative financial instruments are initially recognised at fair value on the date on which a derivative contract is entered into and are subsequently remeasured at fair value. Derivatives are carried as financial assets when the fair value is positive and as financial liabilities when the fair value is negative. Any gains or losses arising from changes in the fair value of derivatives are taken directly to profit or loss, except for the effective portion of cash flow hedges, which is recognised in OCI and later reclassified to profit or loss when the hedge item affects profit or loss. For the purpose of hedge accounting, a hedge is classified as: • Cash flow hedges: when hedging the exposure to variability in cash flows that is either attributable to a particular risk associated with a recognised asset or liability or a highly probable forecast transaction or the foreign currency risk in an unrecognised firm commitment. At the inception of a hedge relationship, the Co-operative formally designates and documents the hedge relationship to which it wishes to apply hedge accounting and the risk management objective and strategy for undertaking the hedge. The documentation includes identification of the hedging instrument, the hedged item or transaction, the nature of the risk being hedged and how the entity will assess the effectiveness of changes in the hedging instrument’s fair value in offsetting the exposure to changes in the hedged item’s fair value or cash flows attributable to the hedged risk. Such hedges are expected to be highly effective in achieving offsetting changes in fair value or cash flows and are assessed on an ongoing basis to determine that they actually have been highly effective throughout the financial reporting periods for which they were designated. Hedges that meet the strict criteria for hedge accounting are accounted for as described below: Cash flow hedges The effective portion of the gain or loss on the hedging instrument is recognised in OCI in the cash flow hedge reserve, while any ineffective portion is recognised immediately in the statement of profit or loss as other operating expenses. The Co-operative uses interest rate swaps to hedge the exposure to cash flow movements in loan movements. The Co-operative has entered into interest rate swaps which are economic hedges, which are fair valued by comparing the contracted rate to the future market rates for contracts with the same length of maturity. The $0.4 million of swaps have been designated as effective interest rate swaps and therefore satisfy the accounting standard requirements for hedge accounting. If the forecast transaction or firm commitment is no longer expected to occur, the cumulative gain or loss previously recognised in equity is transferred to the income statement. If the hedging instrument expires or is sold, terminated or exercised without replacement or rollover, or if its designation as a hedge is revoked, any cumulative gain or loss previously recognised in other comprehensive income remains in other comprehensive income until the forecast transaction or firm commitment affects profit or loss. 3. Significant accounting judgements, estimates and assumptions Significant judgements The preparation of the financial statements requires management to make judgments, estimates and assumptions that affect the reported amounts in the financial statements. Management continually evaluates its judgments and estimates in relation to assets, liabilities, contingent liabilities, revenue and expenses. Management bases its judgments and estimates on historical experience and on other various factors it believes to be reasonable under the circumstances, the result of which form the basis of the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates under different assumptions and conditions. Management has identified the following critical accounting policies for which significant judgments, estimates and assumptions are made. Actual results may differ from these estimates under different assumptions and conditions and may materially affect financial results or the financial position reported in future periods. Further details of the nature of these assumptions and conditions may be found in the relevant notes to the financial statements. Impairment of non-financial assets other than goodwill The Co-operative assesses impairment of all assets at each reporting date by evaluating conditions specific to the Cooperative and to the particular asset that may lead to impairment. These include product and manufacturing performance, technology, economic and political environments and future product expectations. If an impairment trigger exists the recoverable amount of the asset is determined. Provision for doubtful debts The Co-operative assesses the ability to recover debtors through a periodic review of overdue debtors. An allowance for doubtful debts is made when there is objective evidence that the Cooperative will not be able to collect the debts. Bad debts are written off when identified. Provision for inventory obsolescence The Co-operative periodically reviews the inventory ledger to identify inventory items that may be held in excess of their net realisable value. For such items that are identified, a provision for inventory obsolescence amount is raised which represents the amount for which the Co-operative may not recover through use of sale of the goods. Obsolete stock is written off when identified. 47 4. Revenue and expenses 4.1 Revenue Sale of goods 2015 2014 $000 $000 510,440 428,662 Interest received 306 330 Other 163 1,737 510,909 430,729 2015 2014 4.2 Employee expenses $000 $000 51,194 41,213 Workers compensation 3,258 3,824 Superannuation costs 3,631 3,003 Salaries and wages (including contractors) Payroll tax 2,264 1,866 60,347 49,906 2015 2014 $000 $000 4.3 Depreciation expense 5,029 4,773 Buildings Plant and equipment 465 453 Leased assets 187 159 5,681 5,385 2015 2014 $000 $000 863 783 4.4 Administration and other costs Administration and other costs include the following: Provision for employee benefits Inventory obsolescence 78 90 Doubtful/bad debts 68 56 Minimum lease payments recognised as an operating lease expense 43 37 5. Income tax expense The major components of income tax expense for the years ended 30 June 2015 and 2014 are: Statement of profit or loss and other comprehensive income 2015 2014 $000 $000 Current income tax charge - - Adjustments for current tax of prior periods - - - - - - Current income tax: Deferred tax: Relating to origination and reversal of temporary differences Income tax benefit/(expense) reported in the Statement of profit or loss and other comprehensive income A reconciliation between tax expense and the product of accounting profit before income tax multiplied by Co-operative applicable income tax rate is as follows: 48 Accounting profit before income tax At Australia’s statutory income tax rate of 30% (2014: 30%) Non deductible amounts 2015 2014 $000 $000 2,654 316 796 95 347 108 Movement in temporary differences (334) 92 Income tax loss movement (624) (3,350) Adjustment in respect of current income tax of previous years (185) 3,055 - - Tax losses At 30 June 2015, the Co-operative had an estimated gross $9.6m in carry forward losses (2014: $13.0m). These tax losses have not been brought to account in the Statement of financial position. There are no available franking credits. Temporary differences - not recorded The Co-operative has a surplus of deductible temporary differences. The deferred tax asset associated with these differences has not been recognised at 30 June 2015. 2015 2014 $000 $000 Unrecognised deferred tax assets and liabilities Provision for bad debts Provision for employee benefits Provision for obsolescence 275 272 3,128 2,856 340 281 3,743 3,409 2015 2014 $000 $000 298 46 2015 2014 6. Member distributions Expensed in the period 7. Trade and other receivables $000 $000 Trade receivables 47,018 47,423 Provision for doubtful debts (1,034) (906) 45,984 46,517 1,453 972 47,437 47,489 Other receivables Doubtful debts Carrying amount of doubtful debts Opening balance year 2013 (Reduction)/addition in provision Amount provided for during the year $000 1,346 (496) 56 Ending balance year 2014 906 Opening balance year 2014 906 (Reduction)/addition in provision 60 Amount provided for during the year 68 Ending balance year 2015 1,034 49 Trade receivables are generally on 30 day terms. An allowance for doubtful debts is made where there is objective evidence that a trade receivable is impaired. The carrying value of trade and other receivables approximates fair value. At 30 June, the ageing analysis of trade receivables is as follows (in $000’s): < 30 30-60 61-90 91+ Total days days days days $000 $000 $000 $000 $000 2015 47,018 32,207 10,099 3,158 1,554 2014 47,423 28,907 13,091 2,904 2,521 Receivables past due but not considered impaired are: $5,293,000 (2014: $6,661,999). Payment terms have not been renegotiated, however communications with counterparties have satisfied management that payment will be received in full. 8. Inventories Raw materials Finished goods Work in progress 2015 2014 $000 $000 7,403 6,689 25,651 22,896 381 1,000 Provision to net realisable value (1,415) (938) Total inventories at the lower of cost and net realisable value 32,020 29,647 An allowance for inventory obsolescence is made where there is objective evidence that inventories are carried in excess of their net realisable value. 9. Investments 2015 2014 $000 $000 3 3 2015 2014 $000 $000 At cost 28,814 28,427 Accumulated depreciation (4,794) (4,390) Net carrying amount 24,020 24,037 Shares Unlisted corporations, at cost 10. Property, plant and equipment Land and buildings Plant and vehicles At cost Accumulated depreciation Net carrying amount 66,878 91,780 (39,625) (68,562) 27,253 23,218 1,860 2,972 Assets under lease At cost Accumulated depreciation (217) (788) 1,643 2,184 At cost 2,261 4,296 Net carrying amount 2,261 4,296 Net carrying amount Capital expenditure work in progress 50 2015 2014 $000 $000 Total property, plant and equipment At cost Accumulated depreciation Net carrying amount 99,813 127,475 (44,636) (73,740) 55,177 53,735 2015 2014 $000 $000 24,037 24,226 Reconciliation of carrying amounts at the beginning and the end of the year Reconciliation Reconciliations of the carrying amounts of each class of property, plant and equipment Land and buildings At 1 July Reclassification 306 44 Transfers 142 220 (465) (453) 24,020 24,037 Depreciation expense At 30 June Plant and vehicles 23,218 23,636 Disposals At 1 July (198) - Reclassification (306) (44) 9,568 4,399 Transfers Depreciation expense (5,029) (4,773) At 30 June 27,253 23,218 2,184 523 - 1,860 Disposals - (40) Transfers (354) - Depreciation expense (187) (159) 1,643 2,184 Assets under lease At 1 July Additions At 30 June Capital expenditure work in progress At 1 July 4,296 695 Additions 7,321 8,220 Transfers (9,356) (4,619) 2,261 4,296 53,735 49,080 Additions 7,321 10,080 Disposals (198) (40) Depreciation expense (5,681) (5,385) At 30 June 55,177 53,735 At 30 June Total property, plant and equipment At 1 July There were no impairment losses recognised in the 2015 or 2014 financial years. Leased manufacturing plant is pledged as security for the related finance lease liabilities. Freehold land, buildings and plant and equipment are subject to a fixed and floating first charge of the Co-operative’s assets as disclosed in note 14(c). All assets and undertakings are pledged as security on the interest bearing liabilities of the Co-operative and controlled entities. All assets acquired under finance lease were acquired for nil cash flow and are considered to be a non-cash financing and investing activity. 51 11. Intangible assets and goodwill Acquired goodwill Trademark Net carrying amount 2015 2014 $000 $000 34,309 34,372 2,729 2,729 37,038 37,101 (a) Impairment testing of goodwill Goodwill acquired through business combinations has been allocated at an entity level to the relevant cash generating units (CGU’s). The CGU’s for the Co-operative are Norco Foods, Norco Rural Retail and Norco Agribusiness. The goodwill acquired and trademark are allocated to the Norco Foods CGU. The discount rate applied to cash flow projections is 12% pre-tax (2014: 14%). Key assumptions used in the value in use calculation are: • Revenue: based on projected growth predictions; • Cost of sales: based on revenue growth; and • Other costs: based on rural store growth and expected wage increases. No reasonably possible change in the key assumptions noted would result in an impairment. 12. Trade and other payables Current Trade payables and accrued expenses Member deposits 2015 2014 $000 $000 59,146 56,330 - 335 59,146 56,665 398 398 Non-current Other payables Trade payables are generally on 30 day terms. The fair value of trade and other payables approximates their carrying value. 13. Employee benefit liabilities 2015 2014 $000 $000 9,085 8,235 1,340 1,309 2015 2014 $000 $000 Lease liability 374 467 Norco Capital Units 111 122 1,675 - 2,160 589 1,397 1,759 Current Employee entitlements Non-current Employee entitlements 14. Interest-bearing loans and borrowings Current Term loans - secured Non-current Lease liability Term loans - secured 52 30,235 31,910 31,632 33,669 Term loans are secured by a fixed and floating charge over the assets of Norco Co-operative Limited. During the period, the Group’s St George finance facility of $31.985 million was amended and is scheduled to expire on 31 October 2016. Under the finance facility, the facility limit will reduce by a fixed amount immediately after each quarter end date. As at 30 June 2015, the fixed amounts payable over the next twelve months have been classified as a current liability. The remainder of the liability has been classified as non-current at 30 June 2015. Refer to Note 14(d) for financing facilities available to the Co-operative. (a) Fair values The carrying amount of the Co-operative’s current and non-current borrowings approximates their fair value. The fair values have been calculated by discounting the expected future cash flows at prevailing market interest rates. (b) Interest rate, foreign exchange and liquidity risk Details regarding interest rate, foreign exchange and liquidity risk is disclosed in Note 29. (c) Assets pledged as security The carrying amounts of assets pledged as security for current and non-current interest bearing liabilities are: Property asset charges 2015 2014 $000 $000 53,534 51,551 Leased asset charges 1,643 2,184 Trademark 2,729 2,729 57,906 56,464 2015 2014 $000 $000 31,910 31,910 Total assets pledged as security There are no specific terms and conditions related to the above pledges. (d) Interest rate, foreign exchange and liquidity risk The following financing facilities are available for the Co-operative at 30 June: Term loan facilities Used facilities Unused facilities 75 1,075 31,985 32,985 Used facilities - - Unused facilities - 9,000 - 9,000 Bank overdrafts Invoice discounting facilities Used facilities Unused facilities - - 17,000 - 17,000 - Bank guarantees and finance leases Used facilities 25 25 575 78 600 103 Used facilities 43 40 Unused facilities 97 100 140 140 Used facilities - 100 Unused facilities - 1,117 - 1,217 Used facilities 31,978 32,075 Unused facilities 17,747 11,370 49,725 43,445 Unused facilities Business credit card facility Other Total finance facilities 53 15. Derivative financial instruments 2015 2014 $000 $000 78 - 313 - Financial liabilities at fair value through OCI Current Interest rate swap contracts - cash flow hedges Non-current Interest rate swap contracts - cash flow hedges The Co-operative has entered into interest rate swaps which are economic hedges, which are fair valued by comparing the contracted rate to the future market rates for contracts with the same length of maturity. The $30 million of swaps have been designated as effective interest rate swaps and therefore satisfy the accounting standard requirements for hedge accounting. The timing of the interest rate payments for the swaps are in line with the interest rate payments of the bank facility. 16. Members’ interest 16.1 Movements in shares on issue $000 Opening balance - 7,511,000 fully paid shares 7,511 Transferred to deposits ex-shareholders (201) Subscriptions 860 At 1 July 2014 8,170 Opening balance - 8,170,000 fully paid shares 8,170 Transferred to deposits ex-shareholders (241) Subscriptions 854 At 30 June 2015 8,783 16.2 Terms and conditions of contributed equity Contributed equity has rights in accordance with the Co-operatives National Law (NSW). 17. Reserves Asset revaluation reserve Effective 1 July 2004, the Co-operative changed the valuation basis applied to non-current land and buildings. Under historical AGAAP, the Co-operative carried land and buildings at fair value. From 1 July 2004, the Co-operative deemed the fair value to be cost. The asset revaluation reserve represents the historical accumulation of revaluation adjustments. The reserve will no longer be available to offset decrements in the value of land and buildings and will be transferred to retained earnings on depreciation and/or disposal of land and buildings. Cash flow hedge reserve This reserve records the portion of the gain or loss on a hedging instrument in a cash flow hedge that is determined to be an effective hedge. 18. Statement of cash flows reconciliation 18.1 Cash flow reconciliation 2015 2014 $000 $000 2,654 316 5,681 5,385 298 46 28 (84) 52 (6,612) (2,311) (4,232) (39) (74) 2,817 4,946 881 751 10,061 442 Reconciliation of net profit after tax to net cash flows from operations: Profit before tax from continuing operations Adjustments for: Depreciation of property, plant and equipment Member distribution expense Net profit/(loss) on disposal of property, plant and equipment Changes in assets and liabilities: (Increase)/decrease in trade and other receivables (Increase)/decrease in inventories (Increase)/decrease in other assets Increase/(decrease) in trade and other payables Increase/(decrease) in provisions Net cash flows from operating activities 54 18.2 Reconciliation of cash Cash on hand and with financial institutions 2015 2014 $000 $000 4,226 1,802 19. Controlled entities % equity interest Investment $000 Principal Name activities 2015 2014 2015 2014 Logan Valley Dairies Pty Ltd Dormant 100% 100% 165 165 Norco Wholesalers Pty Ltd* Wholesaler 100% 100% - - Fieldco Pty Ltd* Dormant 100% 100% - - Norcofields Pty Ltd* Dormant 100% 100% - - Beaudesert Milk Pty Ltd* Dormant 100% 100% - - Norco Milk Pty Ltd** Dormant 100% 100% - - Gold Coast Pty Ltd Property Holder 100% 100% 15,783 15,783 ACN 146 859 074 Pty Ltd* Dormant 100% 100% - - 800% 15,948 15,948 2015 2014 $000 $000 800% * Investment <$101 ** 100 shares at $1 each 20. Commitments Capitalised finance lease commitments for plant and vehicles: Within one year 416 516 1,465 1,781 - 119 Total minimum lease payments 1,881 2,416 Deduct future finance charges (114) (190) 1,767 2,226 2015 2014 $000 $000 After one year but not more than five years More than five years Non-cancellable operating lease commitments for equipment, land and buildings: Within one year 2,512 2,514 After one year but not more than five years 3,766 4,509 - 36 6,278 7,059 2015 2014 $000 $000 Within one year 1,053 761 After one year but not more than five years 1,921 809 2,974 1,570 More than five years Cancellable operating lease commitments for vehicles and plant: 21. Contingent liabilities Legal Actions The directors are not aware of any material legal actions being brought against the Co-operative, its controlled entities or any joint venture to which the Co-operative holds an interest which has not been provided for. Bank Guarantees Contingent liabilities exist in respect of bank guarantees given to various parties that amount to $25,000 (2014: $25,000) and are not included as creditors. 55 22. Financial guarantee contracts The Co-operative has no outstanding financial guarantee contracts at 30 June 2015 (2014: Nil). 23. Capital management The Co-operative manages its capital structure through regular reviews of its exposure to debt and members as shareholders. The Co-operative has no set levels for equity and debt. The management of the Co-operative views members shares as equity. Member’s interests are managed in line with the requirements of the Co-operatives National Law (NSW). The Co-operative has complied with all requirements of the Co-operatives National Law (NSW) during the year. 24. Related party disclosures Material transactions and balances with related parties are as follows: Net trading debt payable (current) Net trading debt payable (non-current) Goods and services purchased $000 $000 $000 2015 36,233 - 434,805 2014 28,356 - 340,278 2015 - 397 - 2014 - 397 - Wholly owned group Norco Wholesalers Pty Limited Logan Valley Dairies Pty Limited Shareholdings in controlled entities are outlined in Note 19. Sales to and purchases from related parties are made in arm’s length transactions both at normal market prices and on normal commercial terms. 25. Directors and executive disclosures 25.1 Key management personnel (i) The directors of Norco Co-operative Limited during the financial year were: Greg McNamara (Non-Executive Chairman) Peter Neal (Non-Executive) (Appointed 24/09/2014) Anthony Wilson (Non-Executive Deputy Chairman) Michael Jeffery (Non-Executive) Leigh Shearman (Non-Executive) Heath Hoffman (Non-Executive) (Appointed 12/11/2014) Thomas Cooper (Non-Executive) (Ceased 12/11/2014) David Hodges (Independent Director) (Ceased 12/11/2014) (ii) The executives of Norco Co-operative Limited during the financial year were: Brett Kelly (Chief Executive Officer) Camille Hogan (Chief Financial Officer) Mark Myers (Co-operative Secretary) Yasmin Lawrence (Human Resource Manager) Andrew Burns (GM Sales and Marketing Norco Foods) Ian Foote (GM Operations Norco Foods) (a) Damon Bailey (GM Norco Rural/Agri) Rob Randall (GM Milk Supply) Robert Vandermaat (GM Operations Norco Foods) (b) (a) Resigned as GM Operations Norco Foods effective 22 December 2014. (b) Acting GM Operations Norco Foods from 1 December 2014. Appointed in the position as at 28 May 2015. 56 25.2 Compensation of key management personnel and Directors Short term - wages and salaries 2015 2014 $ $ 1,934,035 1,868,626 - 57,900 159,109 135,026 Incentive Superannuation Non-cash Total compensation 26,167 15,000 2,119,311 2,076,552 9 8 Total KMP excluding Directors The above amounts only relate to the cash and other benefits paid to key management personnel for the period of their employment with the Co-operative or for the period they held a position as a key management person. 25.3 Transactions with and balances with key management personnel Purchases Purchases of milk from key management personnel and related entities are on the same commercial terms and conditions as enjoyed by other non key management personnel members. Sales Sale of farm supplies and stores to key management personnel and related entities are on the same commercial terms and conditions as enjoyed by other non key management personnel members. 25.4 Share transactions 2015 2014 540,866 501,622 66,288 48,162 Aggregate number of shares held by Co-operative key management personnel and their related entities at 30 June Aggregate number of shares acquired by key management personnel and their related entities during the year 26. Superannuation commitments All employees participate in an employer sponsored defined contribution/accumulation style superannuation plan. Contributions by the Co-operative of 9.5% of employees’ wages and salaries are legally enforceable except employees of the Ice Cream division who are paid 11% superannuation commitments in line with their Enterprise Bargaining Agreement. 27. Auditors’ remuneration The auditor of Norco Co-operative Limited is Ernst & Young. 2015 2014 $ $ 135,200 131,400 10,800 10,800 146,000 142,200 Amounts received or due and receivable by Ernst & Young for: An audit or review of the financial report Other services Financial statement compilation 57 28. Information relating to Norco Co-operative Limited (the Parent) 2015 2014 $000 $000 84,210 78,402 Information relating to Norco Co-operative Limited: Current assets Total assets 160,646 153,467 (103,163) (98,860) Net assets attributable to members 57,483 54,607 Members interest 12,008 11,395 Net assets 45,475 43,212 Asset revaluation reserve 31,214 31,214 (391) - Retained profits 14,652 11,998 Total equity 45,475 43,212 Profit of the Parent entity 2,654 316 Total comprehensive income of the Parent 2,263 316 Total liabilities Cash flow hedge reserve Details of any guarantees entered into by the Parent entity in relation to the debts of its subsidiaries The Parent’s share of the jointly controlled entities financial guarantees is included in disclosures in Note 22. Details of any contingent liabilities of the Parent entity The Parent’s share of the jointly controlled entities contingent liabilities is included in disclosures in Note 21. Details of any contractual commitments by the Parent entity for the acquisition of property, plant or equipment The Parent’s share of the jointly controlled entities commitments is included in disclosures in Note 20. 29. Financial risk management objectives and policies The Co-operative’s principal financial liabilities, other than derivatives, comprise of loans and borrowings, trade and other payables, and financial guarantee contracts. The main purpose of these financial liabilities is to finance the Co-operative’s operations and to provide guarantees to support its operations. The Co-operative’s principal financial assets include loans, trade and other receivables, and cash and short-term deposits that derive directly from its operations. The Co-operative is exposed to market risk, credit risk and liquidity risk. The Co-operative’s senior management oversees the management of these risks. The Co-operative’s senior management is supported by the Audit and Risk Management Committee that advises on financial risks and the appropriate financial risk governance framework for the Co-operative. The Audit and Risk Management Committee provides assurance to the Co-operative’s senior management that the Co-operative’s financial risk-taking activities are governed by appropriate policies and procedures and that financial risks are identified, measured and managed in accordance with the Co-operative’s policies and risk objectives. All derivative activities for risk management purposes are carried out by specialist teams that have the appropriate skills, experience and supervision. It is the Co-operative’s policy that no trading in derivatives for speculative purposes shall be undertaken. The board of directors reviews and agrees policies for managing each of these risks which are summarised below. Risk exposures and responses Interest rate risk The Co-operative’s exposure to interest rates relates primarily to the Co-operative’s long term debt and associated obligations. The level of debt is disclosed in Note 14. At balance date, the Co-operative had the following mix of financial assets and liabilities exposed to Australian variable interest rate risk: 58 2015 2014 $000 $000 Financial assets and liabilities Cash and cash equivalents 4,226 1,802 - (31,910) (391) - 3,835 (30,108) Interest-bearing loan Derivative financial instruments Net exposure Interest rate swap contracts outlined in Note 15, with a fair value of $391,000 (loss) are exposed to fair value movements if interest rates change. The Co-operative’s policy is to manage its finance costs using variable rate debt with an appropriate level of instruments to fix interest exposure. The Co-operative constantly analyses its interest rate exposure. To manage this mix in a cost-efficient manner, the Co-operative has entered into interest rate swaps, in which they agree to exchange, at specified intervals, the difference between fixed and variable rate interest amounts calculated by reference to an agreed-upon notional principal amount. Consideration is given to potential renewals of existing positions, alternative financing and the mix of fixed and variable interest rates. The following sensitivity analysis is based on the interest rate risk exposures in existence at the reporting date: Judgements of reasonably possible movements: Post tax profit Equity Higher/(Lower) Higher/(Lower) 2015 2014 2015 2014 $’000 $’000 $’000 $’000 +1.0% (100 basis points) (42) (319) (834) (319) -1.0% (100 basis points) 42 319 834 319 The movements in post-tax profit are due to the movement in fair value of cash, based on movements in interest rates only. Significant assumptions used in the interest rate sensitivity analysis include: • A price sensitivity of derivatives based on a reasonably possible movement of interest rates at balance dates by applying the change as a parallel shift in the forward curve. • The net exposure at balance date is representative of what the Co-operative was and is expecting to be exposed to in the next twelve months from balance date. Foreign currency risk The Co-operative has no material exposure to foreign currency therefore this is not an applicable risk. Commodity price risk The Co-operative’s exposure to commodity price risk is present through the grain purchasing requirements for the Agribusiness business. It is the Co-operatives policy to secure grain quantities and prices through forward grain contracts. As these contracts are regular advance purchase contracts for process inputs, derivative accounting is not applied and contract fair value movements are not recorded. Credit risk Credit risk arises from the financial assets of the Co-operative, which comprise cash and cash equivalents and trade and other receivables. The Co-operative’s exposure to credit risk arises from potential default of the counter party, with a maximum exposure equal to the carrying amount of these instruments. Exposure at balance date is addressed in each applicable note. The Co-operative does not hold any credit derivatives to offset its credit exposure. The Co-operative trades only with recognised, creditworthy third parties, and as such collateral is not requested nor is it the Cooperative’s policy to securitise its trade and other receivables. It is the Co-operative’s policy that all customers who wish to trade on credit terms are subject to credit verification procedures including an assessment of their independent credit rating, financial position, past experience and industry reputation. Risk limits are set for each individual customer in accordance with parameters set by the board. These risk limits are regularly monitored. In addition, receivable balances are monitored on an ongoing basis with the result that the Co-operative’s exposure to bad debts is not significant. There are no significant concentrations of credit risk within the consolidated entity. 59 Liquidity risk The Co-operative’s objective is to maintain a balance between continuity of funding and flexibility through the use of bank overdrafts, bank loans, finance leases and committed available credit lines. The table below reflects contractual finance principal repayments and interest resulting from recognised financial liabilities as of 30 June 2015. Cash flows for financial liabilities without fixed amount or timing are based on the conditions existing at 30 June 2015. The remaining contractual maturities of the consolidated entity’s and parent entity’s financial liabilities are presented with an analysis of the financial assets. 2015 2014 $000 $000 0-1 year 61,125 56,116 1-5 years 32,098 33,948 - 119 93,223 90,183 Over 5 years Maturity analysis of financial assets and liability based on management’s expectation. The risk implied from the values shown in the table below reflects a balanced view of cash inflows and outflows. Leasing obligations, trade payables and other financial liabilities mainly originate from the financing of assets used in our ongoing operations such as property, plant, equipment and investments in working capital e.g. inventories and trade receivables. These assets are considered in the consolidated entity’s overall liquidity risk. 1 to 5 Over <12 months years 5 years Total $000 $000 $000 $000 4,226 - - 4,226 Trade and other receivables 47,437 - - 47,437 Interest-bearing loans and borrowings (1,675) (30,235) - (31,910) (416) (1,465) - (1,881) (59,146) (398) - (59,544) (9,574) (32,098) - (41,672) 1 to 5 Over <12 months years 5 years Total $000 $000 $000 $000 1,802 - - 1,802 Year ended 30 June 2015 Cash and cash equivalents Finance leases Trade and other payables Net maturity Year ended 30 June 2014 Cash and cash equivalents Trade and other receivables 47,489 - - 47,489 - (31,910) - (31,910) (516) (1,781) (119) (2,416) Interest-bearing loans and borrowings Finance leases Trade and other payables Net maturity (56,665) (398) - (57,063) (7,890) (34,089) (119) (42,098) Fair value The methods for estimating fair value are outlined in the relevant notes to the financial statements. 30. Events after the reporting period There have been no significant events occurring after the reporting period which may affect either the Co-operative’s operations or results of those operations or the Co-operative’s state of affairs. 60 DIRECTORS’ DECLARATION In accordance with a resolution of the directors of Norco Co-operative Limited, I state that: In the opinion of the directors: (a)the financial statements and notes of the Co-operative are in accordance with the Corporations Act 2001 and Co-operatives National Law (NSW), including: (i)giving a true and fair view of the Co-operative’s financial position as at 30 June 2015 and of its performance for the year ended on that date; and (ii)complying with Accounting Standards, as required by the Co-operatives National Law (NSW); and (b)there are reasonable grounds to believe that the Co-operative will be able to pay its debts as and when they become due and payable. On behalf of the Board G.J. McNamara Chairman Lismore 30 September 2015 61 62 63 Looking back... to 30 June 1965 On 30 June 1965 the number one song on the Australian music chart was “Crying in the Chapel” by Elvis Presley and the Wheels “Car of the Year” was the XP Falcon. In relation to Norco, the board of directors consisted of 12, with Mr JA Stockdale the chairman and Mr AJ Barlow the deputy chairman. Directors were Messrs TB Armstrong, HE Gibson, CH Hall, JA Johnston, RL Johnston, JS McKeand, CT Mustard, RA Robson, WA Slater and GA Steel. The general manager was Mr JK Donaldson and the secretary Mr John T Swain. One of the two special resolutions proposed by the Board to members at the 1965 Annual General Meeting related to the introduction of decimal currency on 14 February 1966 and included as part of the resolution “.....each of the issued shares of stock units of £1 each in the capital of the society be subdivided into two shares or stock units of $1 each so that existing members at the time of conversion to decimal currency shall thereafter hold two $1 shares or stock units for every £1 share or stock unit previously held.” This must have been a great change for the co-operative and the report even contained a comparative balance sheet for 30 June 1965 expressed in both pounds and dollars as an example. Butter production for the year was 23,276,147 lbs (10,391 tons) with a final pay rate of 4/1 lb butterfat. The total milk handled for the year was 4,670,386 gallons, cheese production was 713 tons and the number of pigs killed was 22,502. Turnover in the stores department was a record according to the report, with a rebate of ninepence in the pound paid on rebatable purchases. 64 corporate directory Registered Office Norco Co-operative Limited ARBN 009 717 417 / ABN 17 009 717 417 ‘Windmill Grove’, 107 Wilson Street SOUTH LISMORE NSW 2480 T: 02 6627 8000 F: 02 6621 9673 W: www.norco.com.au Financiers/Bankers St George Bank Level 13, 182 George Street SYDNEY NSW 2000 Auditors Ernst & Young Chartered Accountants Level 5 Waterfront Place, 1 Eagle Street BRISBANE QLD 4000 Solicitors Thomsons Geer Lawyers BRISBANE QLD 4000 S+P Lawyers LISMORE NSW 2480 Piper Alderman Lawyers SYDNEY NSW 2000 BRANCH directory head offices NORCO CORPORATE ‘Windmill Grove’, 107 Wilson Street SOUTH LISMORE NSW 2480 (PO Box 486 LISMORE NSW 2480) Ph: 02 6627 8000 Fax: 02 6621 9673 NORCO RURAL ‘Windmill Grove’, 107 Wilson Street, SOUTH LISMORE NSW 2480 (PO Box 3107 LISMORE DC NSW 2480) Ph: 02 6627 8000 Fax: 02 6622 1730 NORCO AGRIBUSINESS ‘Windmill Grove’, 107 Wilson Street SOUTH LISMORE NSW 2480 (PO Box 3107 LISMORE DC NSW 2480) Ph: 02 6627 8000 Fax: 02 6622 1730 MILK SUPPLY ‘Windmill Grove’, 107 Wilson Street SOUTH LISMORE NSW 2480 (PO Box 486, LISMORE NSW 2480) Ph: 02 6627 8029 Fax: 02 6622 7410 NORCO FOODS NORCO MILK – LABRADOR Cnr Pine Ridge Road & Gold Coast Hwy LABRADOR QLD 4215 (PO Box 530, SOUTHPORT QLD 4215) Ph: 07 5511 7200 Fax: 07 5594 0101 NORCO MILK – RALEIGH North Street RALEIGH NSW 2454 Ph: 02 6692 0000 Fax: 02 6655 4447 contents Corporate Profile 2 Norco Rural / Agribusiness 16 Facts at a Glance 4 Financial Management 18 Chairman’s Report 5 Norco People 19 Chief Executive Officer’s Report 8 Directors’ Report 20 Business Unit Reports: Auditor’s Independence Declaration 27 Norco Foods Corporate Governance Statement 29 - Sales and Marketing 13 Financial Statements 36 - Operations 14 Independent Auditor’s Report 62 15 Corporate and Branch Directories 65 Milk Supply ICE CREAM BUSINESS UNIT Union St SOUTH LISMORE NSW 2480 (PO Box 486, LISMORE NSW 2480) Ph: 02 6627 8000 Fax: 02 6621 6120 NORCO AGRIBUSINESS – GOLDMIX AND GRAIN TRADING HEATHERBRAE 9 Hank St HEATHERBRAE NSW 2324 Ph: 02 4987 6500 Fax: 02 4987 6099 GOLDMIX STOCKFEEDS Krauss Ave SOUTH LISMORE NSW 2480 Ph: 02 6621 3042 Fax: 02 6621 9170 KEMPSEY 3 Kemp St WEST KEMPSEY NSW 2440 Ph: 02 6562 6393 Fax: 02 6563 1020 GOLDMIX STOCKFEEDS 2814 Murgon – Gayndah Road WINDERA QLD 4605 Ph: 07 4168 6186 Fax: 07 4168 6214 KINGAROY 97 River Road KINGAROY QLD 4610 Ph: 07 4163 6310 Fax: 07 4162 4992 GOLDMIX CREST SEEDS 316 Anzac Ave TOOWOOMBA QLD 4350 Ph: 07 4630 2318 Fax: 07 4630 2348 GRAIN TRADING – TOOWOOMBA 300 Anzac Ave TOOWOOMBA QLD 4350 Ph: 07 4637 3315 Fax: 07 4637 3399 NORCO RURAL BRANCHES ALSTONVILLE 17 Kays Lane Russelton Estate ALSTONVILLE NSW 2477 Ph: 02 6628 8315 Fax: 02 6628 5765 ARMIDALE 252 Mann Street ARMIDALE NSW 2350 Ph: 02 6771 4669 Fax: 02 6771 1187 BEAUDESERT 9A Thiedeke Rd BEAUDESERT QLD 4285 Ph: 07 5541 4882 Fax: 07 5541 1025 BELLINGEN 1076 Waterfall Way BELLINGEN NSW 2454 Ph: 02 6655 9792 Fax: 02 6655 2266 BOWRAVILLE 51 Carbin St BOWRAVILLE NSW 2449 Ph: 02 6564 8648 Fax: 02 6564 7425 BUNDABERG 71 Gavin St BUNDABERG QLD 4670 Ph: 07 4151 7883 Fax: 07 4154 4341 CASINO 136 Dyraaba Street CASINO NSW 2470 Ph: 02 6661 2100 Fax: 02 6662 6007 COFFS HARBOUR 5/24 Isles Drive SOUTH COFFS HARBOUR NSW 2450 Ph: 02 6658 0393 Fax: 02 6658 0374 DUNGOG Stroud Road DUNGOG NSW 2420 Ph: 02 4992 1087 Fax: 02 4992 3000 GAYNDAH 59 Dalgangal Rd GAYNDAH QLD 4625 Ph: 07 4140 8542 GLEN INNES 165 Lang St GLEN INNES NSW 2370 Ph: 02 6732 2162 Fax: 02 6732 5642 GLOUCESTER Cnr Church & Phillip Streets GLOUCESTER NSW 2422 Ph: 02 6558 9600 Fax: 02 6558 9666 GRAFTON 19 Queen Street GRAFTON NSW 2460 Ph: 02 6643 5630 Fax: 02 6642 7245 www.norco.com.au KYOGLE Willis Street KYOGLE NSW 2474 Ph: 02 6632 2920 Fax: 02 6632 1221 LISMORE 105 Wilson Street SOUTH LISMORE NSW 2480 Ph: 02 6627 8266 Fax: 02 6621 2286 MACKSVILLE Tilly Willy St MACKSVILLE NSW 2447 Ph: 02 6568 4057 Fax: 02 6568 2308 MURGON 21 Lamb Street MURGON QLD 4605 Ph: 07 4168 3060 Fax: 07 4168 2996 MURWILLUMBAH 17 Buchanan Street MURWILLUMBAH NSW 2484 Ph: 02 6672 2311 Fax: 02 6672 5120 STUARTS POINT 906 Stuarts Point Road STUARTS POINT NSW 2441 Ph: 02 6569 0955 Fax: 02 6569 0983 TAREE 5 Grey Gum Road TAREE NSW 2430 Ph: 02 6551 2999 Fax: 02 6551 2522 TENTERFIELD 445 Rouse St TENTERFIELD NSW 2372 Ph: 02 6736 5902 Fax: 02 6736 2270 WAMURAN 1055 D’Aguilar Highway WAMURAN QLD 4512 Ph: 07 5496 6500 Fax: 07 5496 6406 WINDERA DEPOT 2814 Murgon – Gayndah Road WINDERA QLD 4605 Ph: 07 4168 6186 Fax: 07 4168 6214 WOOLGOOLGA 16 Featherstone Drive WOOLGOOLGA NSW 2456 Ph: 02 6654 2905 Fax: 02 6654 1031 WOOLGOOLGA CARTON SERVICES 8 Bosworth Road WOOLGOOLGA NSW 2456 Ph: 02 6654 8078 Fax: 02 6654 0103 NORCO RURAL BRANCHES – NORCO BOWDLERS NORCO BOWDLERS – TOOWOOMBA 300 Anzac Ave TOOWOOMBA QLD 4350 Ph: 07 4637 3300 Fax: 07 4637 3399 NORCO BOWDLERS – ALLORA 120 Allora – Clifton Rd ALLORA QLD 4362 Ph: 07 4666 2210 Fax: 07 4666 3520 NORCO BOWDLERS – QUINALOW 3 Myall Street QUINALOW QLD 4403 Phone: 07 4692 1333 65 2015 Annual Report An Australian, farmer owned dairy co-operative since 1895