Annual Report 2009 - Morgan Memorial Goodwill Industries

goodwill connects
annual report 2009
www.goodwillmass.org
A Message to Our Friends from
the President and CEO
Dear Friends of Goodwill:
Connections make Goodwill work.
They help put people with barriers to independence and self-sufficiency to work.
They work wonders for young people with limited opportunities but great
potential.
The mission of
Morgan Memorial Goodwill Industries
with disabilities and other barriers
to self-sufficiency to achieve
independence and dignity through work.
Not charity, but a chance.
www.goodwillmass.org
annual report 2009
and related services to help individuals
goodwill connects
is to provide exemplary job training
And they help businesses find good workers to meet their hiring needs.
In this year’s annual report—Goodwill Connects—we take a look at how
connections have built better lives for youth and adults in underserved
communities, stronger workforces for employers, and more stable and
successful communities.
Making new connections—and strengthening existing ones—was part of what
made 2009 a special year. And while the difficult economy and job market
presented increased challenges, they did not deter us in our determination
to help those we serve—individuals with disabilities and other barriers to
self-sufficiency—to achieve independence and dignity through work.
In this year’s report, you will meet Rugenia Zimmerman, Marcelina Reyes,
Eric Chouinard, and Leo Purcell who came to Goodwill for help and were
connected to jobs they love. You will also meet Cleo Lewis, a remarkable
high school student who has been connected to Goodwill’s after-school
academy and summer camp since grade school, and is looking forward to
a career in health care. And you will meet my colleague Bruce Bird who
heads Vinfen, a leading human service organization and one of the many
employers who connect to Goodwill as a source of very good employees.
These compelling stories are representative of so many others.
As we prepare for 2010, we also remember those who have helped us along
the way. One of those was Judge Reginald C. Lindsay who passed away in
March 2009. Judge Lindsay was a member of the Goodwill board starting in
1992 and was known for his intellect, sense of humor, compassion and
dedication to the people Goodwill serves. He is deeply missed.
Goodwill’s many successes in 2009 were only possible because of the
contributions made by the Goodwill family of friends, staff, and supporters.
It is because of our connections with people who care deeply about our
mission and those we serve that we have been able to accomplish so much.
May all these connections bring more to celebrate in 2010!
Sincerely,
Joanne K. Hilferty
President and CEO
Morgan Memorial Goodwill Industries
Connecting People with Jobs
In 2009, Goodwill’s job training program and career services grew in importance and in impact, as
record numbers of Massachusetts residents were unemployed and fewer employers were hiring. In
such a challenging economic environment, making sure that job seekers both gained the required
skills to qualify for available jobs and had access to career services that helped them find jobs became
more critical than ever. In 2009, Goodwill provided job training and career services to more than 7,200
individuals from eastern and central Massachusetts.
Goodwill served 1,255 individuals in its job training programs. This training was for people considered
the most difficult to employ because of a disability or other barrier. These individuals received assessment,
job training, job readiness, job placement, and/or career planning services. Goodwill also provided
work experience and a paycheck to trainees in four Goodwill social enterprises—retail, housekeeping
and maintenance, food service and light assembly—run by Goodwill to benefit people most in need in
the community.
In 2009, 5,981 individuals needing jobs and career services received assistance at Boston Career Link,
Goodwill’s one-stop career center. In addition, 24 employers participated in Goodwill job fairs, and 80
employers conducted on-site recruitment sessions, helping nearly 1,787 job seekers.
“They also helped me understand the pressures I’d have
to deal with when working with people with disabilities,”
she adds. “Goodwill really paved the way for me to
advance in the field I love.” Within a month of her
graduation, Rugenia landed a job as a residential
counselor with Bay Cove Human Services, one of the
program’s employer partners.
Rugenia’s new job has been perfect for her because Bay
Cove is also helping her go back to school. “I’m blessed
because Bay Cove’s commitment to continuing education
is exactly what I want. We are definitely on the same
page. I’m so happy that everything is turning out so
well. My career is moving forward and I’m proud that in
addition to healing bodies, soon I’ll be healing minds and
spirits as well.”
Like so many other graduates of Goodwill’s job training and
career services programs, Rugenia deeply appreciates the
expertise and the compassion of the people at Goodwill—
and the generosity of those who support Goodwill.
The Career-Course Connection
Ruginia Zimmerman
For Rugenia Zimmerman, the recession was a wake-up call.
She had been working in the healthcare field for 25 years
and knew that caring for people was her passion. But she
also knew that losing her job as a patient observer at a
local hospital was a very real possibility due to cutbacks and
layoffs. Wisely, Rugenia sensed it was time to look into job
training options that would help her transition to a better job
with more security. She found out about Goodwill’s Human
Services Employment Ladder Program (HELP) and enrolled.
For Rugenia, this eight-week class that prepares individuals
to work in the human services industry was just the ticket
she needed to advance in a line of work she already loved.
2.
“I was so fortunate to find the Goodwill program,” Rugenia
says. “Even though I had worked in hospitals and nursing
homes for years, I had no formal patient-care training.
The Goodwill instructors were wonderful. They helped me
upgrade my knowledge and skills by giving me lots of
information on patient behavior.
annual report 2009
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Marcelina Reyes
The Boston Career Link Connection
When the textile company where Marcelina Reyes had
worked for 18 years suddenly moved overseas, Reyes
wasn’t quite sure what to do or where to turn.
Here’s a look at some of the stories behind the numbers.
Rugenia Zimmerman
Marcelina Reyes
Job Training & Career Services
“I was so
fortunate to
find the Goodwill
program.”
Rugenia Zimmerman
Residential Counselor
Bay Cove Human Services
But the Dominican Republic native found the services
she needed close at hand. Boston Career Link made it
possible for her to find new employment.
Boston Career Link is the one-stop career center operated
by Goodwill that offers universal access to a broad range
of career counseling services, career resources, workshops, job fairs, and special programs to connect job
seekers with employers.
For Reyes, she especially needed to improve her English
and worked with a Boston Career Link career advisor
to find the right program. Her career advisor connected
her to the International Institute of Boston where
Reyes enrolled in and completed an English for
Employment class.
“When I lost my job, I had no idea where to go for help,
but my career advisor explained the whole process to
me,” Reyes said. Armed with improved language skills,
Reyes was able to find employment as a housekeeper at
the Doubletree Guest Suites in Waltham. “I’m very
happy there,” Reyes said.
While Reyes came to Boston Career Link for a training
connection, others come to learn about current openings,
receive assistance in their job search, learn job search
techniques, and receive instruction on how
to apply for a job online.
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annual report 2009
3.
janitorial and maintenance work in a museum is different.
We are very particular about who we employ and train,”
says Monk. “Eric won us over immediately with his terrific
attitude and great work ethic.”
When Eric’s internship ended, the museum hired him as a
part-time employee. “I never had a real paying job before
and I felt really excited and grown up,” Eric recalls. “I work
there five days a week and I love the work. I vacuum the
carpets, stack the chairs, wash the windows and glass
doors, and keep the bathrooms clean. I like the people I
work with and everything in the museum. I go to all the
functions and events, too,” he adds with a note of pride in
his voice.
Eric Chouinard
When Eric graduates from high school, the museum plans
to hire him as a full-time employee. As Monk puts it, “Eric
has earned the position. Goodwill made the connection and
helped set him on his way, but from then on it was Eric’s
positive attitude, willingness to work hard, super productivity,
and great sense of humor that made him such a joy to have
around. I wish we had ten more just like Eric!”
Finding a Museum-Quality Connection
Visitors to the Peabody Essex Museum in Salem see
exhibitions and collections that include Native American
artifacts, fashions of Iris Apfel, photographs by Valerie
Belin, and paintings from India. What they don’t see is dust,
fingerprints, or smears. That’s because the museum hired
an enthusiastic high school student named Eric Chouinard
as a member of their maintenance and janitorial team.
The story of Eric’s job at the museum began when Eric
enrolled in the Goodwill School to Work program in
conjunction with Salem High School. For the entire school
year, Eric came twice a week to Goodwill’s job training
center in Salem and learned about careers and interviewing
skills. When he heard about an internship opening at the
Peabody Essex Museum, he applied—along with nearly 300
other students. But it was Eric who got the call.
“I wasn’t scared at all,” says Eric. “The mock interviews
I had at Goodwill really helped prepare me. And I feel
comfortable talking to people anyway.” Eric’s positive
attitude and enthusiasm for work won him the internship
on his first and only interview. He was quickly noticed by
Robert Monk, the director of facilities and security. “Eric
had excellent references and that was important because
4.
annual report 2009
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“The mock
interviews I had
at Goodwill
really helped
prepare me.”
Eric Chouinard
Maintenance and Janitorial Team
Peabody Essex Museum
Connections for Young People
Goodwill youth programs serve hundreds of young people with great potential but limited opportunities
each year. Here’s how Goodwill’s programs for young people made a difference in 2009:
• Welcomed 461 campers to Goodwill’s Fresh Air Camp in South Athol, Massachusetts, where they
explored, learned, made friends, played sports and gained the self-confidence needed to succeed in life.
• Served 123 girls in Goodwill’s BNY Mellon Academy for Girls, an after-school program designed to help
girls improve academic performance, become leaders, and set goals for higher education and careers.
• Assisted 98 high school students at risk of not passing the required standardized tests by connecting
them with tutoring, career counseling, and employment services.
• Engaged 32 students with special needs from Boston, Lynn, and Salem in programs that provide
assistance in transitioning to work.
Cleo Lewis
Connections Make the Future Bright
Sometimes the connection to Goodwill is so strong, Goodwill becomes like
family. That is how it has been for Cleo Lewis, a bright sophomore at
Charlestown High School, who has been enrolled in Goodwill’s after-school
program, BNY Mellon Academy for Girls, since she was in grade school.
Cleo Lewis
Eric Chouinard
Youth Programs
Cleo’s first exposure to Goodwill’s youth programs was at the Goodwill Fresh
Air Camp. Cleo was a camper for three summers and particularly enjoyed the
academic activities. “I wasn’t crazy about the bugs,” she recalls, “but I really had
a good time at camp. The counselors were great!” She also made many new
friends at camp and developed self-confidence—one of her most endearing
attributes—that has blossomed over the years.
Making the connection to Goodwill’s after-school program was easy because
it was a family tradition. Cleo’s older sister and her cousin both attended and
told her how the Academy had helped them improve their grades. Cleo couldn’t
wait to enroll. Today, she is enjoying her seventh year at the Academy. She is
a “straight-A” student (except, she points out, for Gym) and has become a
peer leader in the after-school program. “I love being a peer leader,” says
Cleo, “because I really like helping other girls. When I first started coming to the after-school program, I met really good
role models who were older and who helped me a lot. Now I can do the same thing for the younger girls.”
Fulfilling Her Potential
When Cleo is not doing her own homework or mentoring some of the younger girls, she is busy learning about colleges. “I
always wanted to go to college,” says Cleo, “and the Academy is teaching me what’s involved.” Helping young girls set and
meet educational and career goals are two of the most important components of the Mellon Academy mission. Cleo is taking
full advantage of that guidance: “Being a peer leader here has made me realize I really enjoy helping others,” she adds.
“Right now, I want to become a doctor or a nurse after college. I’m not sure which, but I know I want to go into the field
of medicine. It’s a rewarding career and I know that’s the direction for me.”
Cleo is clearly a person with enormous potential. Her afternoons at Goodwill are honing her academic and leadership skills
and helping her make informed decisions about her future. Thanks to friends who support Goodwill and the youth programs
that benefit hundreds of young people, Cleo is on the path to a bright future.
goodwill connects
annual report 2009
5.
Making the Retail Connection
Goodwill opened two new stores in 2009, bringing the total number of Goodwill Stores in eastern and
central Massachusetts to 11. And, The Goodwill Stores continued to be a destination of choice for
budget-conscious shoppers. The Goodwill Store at 1010 Harrison Avenue also surpassed $2 million in
revenue during the fiscal year—a first!
The new South Attleboro store on Route 1 is in new territory for Goodwill. The 16,000 square foot
store, which opened in August, is modern-looking and spacious. The store is stocked with merchandise
from its own donation center.
The new Jamaica Plain store on Centre Street is smaller, but packs a lot of value in its 6,300 square
feet. The store is also a homecoming of sorts for Goodwill, which operated a store in Jamaica Plain
until 2003. It opened in October.
Bringing bargains to communities with stores is only part of the story
behind the Goodwill retail enterprise. Retail is a key part of Goodwill’s
social enterprises that provide job training opportunities—and paychecks—to people motivated to overcome disabilities and other
barriers to entering the workforce, while at the same time providing
jobs and raising awareness of the Goodwill mission.
The Goodwill Stores
“Goodwill gave me
the chance I really
needed. I’m grateful
they helped me
change my life!”
Leo Purcell
Team Leader
The Goodwill Store, Somerville
Leo Purcell
A wonderful example of the success of Goodwill’s social enterprises is Leo Purcell who is
now a team leader in Goodwill’s Somerville store. “I don’t know what I would have done if
it hadn’t been for Goodwill,” he says. “You see, it all happened because, well, because I
had some trouble with the law. Nobody would hire me. Nobody. I tried everywhere and
everything, but I couldn’t get a job.”
But then the Massachusetts Rehabilitation Commission referred Leo to Goodwill. “That’s
when I got a break because Goodwill didn’t turn me away like the others. They gave me
a chance,” he says. After going through a job readiness training course, Leo gained
on-the-job training working in Goodwill’s Distribution Center for a year and a half. “It
was well worth it,” he recalls. “A lot of people helped me, especially my case manager.”
6.
annual report 2009
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Leo Purcell
Today, Leo is happy and enthusiastic about his work. He says, “I’m not in trouble any
more and I feel good about my life now. Goodwill gave me the chance I really needed.
I’m so grateful that they helped me change my life!”
Attended Donation Centers
Arlington
Boston
Concord
Lexington
Newtonville
Norwood
Peabody
Sudbury
Wellesley
Woburn
Donation Sites at
Recycling Centers
The Life-Changing Connection
Leo’s second break came when Goodwill was able to place him in a job at The Goodwill
Store in Davis Square in Somerville. “It was pretty hard at first,” remembers Leo. “I had
to learn how to deal with customers, something that was new for me. But I worked really
hard and Goodwill saw that. They saw that I had grown up and was serious about my job.
In six months I was promoted to team leader!”
Allston-Brighton
Boston - Harrison Avenue
Boston Outlet Store
Cambridge
Hyannis
Jamaica Plain
Quincy
Somerville
South Attleboro
South Boston
Worcester
Barnstable
Brockton
Dennis
Eastham
Hanover
Harwich
Hingham
Mashpee
Medfield
Needham
Plymouth
Southborough
Sudbury
Wayland
Wellesley
Westborough
Weston
Yarmouth
Donations may also be made
at ZOOTS dry cleaning stores.
Visit www.goodwillmass.org for
Goodwill Store and Donation
Center addresses and more
information about Goodwill.
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Goodwill Stores and Donation Centers
The Goodwill Stores
annual report 2009
7.
Business Partnerships
Where Business Connections are Good Business
Connecting businesses and other organizations with potential employees is what Goodwill is all about.
These connections make it possible for Goodwill to fulfill its mission of helping individuals achieve
independence and dignity through work—and for employers to fill openings with good workers. In the
past year, such connections resulted in employment for job seekers from Goodwill programs in
companies like DSW Shoe Warehouse, Stop & Shop, and The 660 Corporation, just to name a few.
Goodwill’s connections with the business community take many other forms as well. For example,
Goodwill’s annual “Put Your Clothes to Work” corporate clothing drive, sponsored by Caturano and
Company, BNY Mellon, Building Impact, The Castle Group, Bingham McCutchen, and The TJX
Companies, continues to make a difference in people’s lives. In 2009, employees from more than 50
companies participated in business-appropriate clothing drives. Clothing
from these drives made it possible for Goodwill’s Clothing Collaborative
for Job Trainees program to offer more than 500 job seekers, both
men and women, with interview attire and accessories free of charge
to help them find employment.
people for entry-level positions in the human
services arena. Goodwill has a wonderful
program called ‘HELP’ that stands for Human
Services Employment Ladder. The individuals
that graduate from their HELP program are a
great source of good workers for Vinfen.”
Bird adds, “The job training they receive at
Goodwill is an excellent background for our
own rigorous training and evidence-based best
practices. Goodwill’s HELP graduates make the
transition easily and move into the workforce
where they have a solid career. And they have
something even more important—hope for a
productive, responsible life.”
2009
Community Outreach
Volunteers .............................................................600
Holiday toys distributed ........................................400
Thanksgiving meals served ...............................1,400
Established in 1977, the organization provides a broad array of services that help children,
youth, and adults with psychiatric, developmental and behavioral disabilities.
“Vinfen served over 7,000 people in 2009, and we play a crucial role in our area’s
chronic healthcare system,” says Vinfen CEO Bruce Bird, Ph.D. “We provide a pathway
for individuals from the hospital to a halfway house and then to a group home. We were
way ahead of the curve in developing our facilities and programs.”
Bruce Bird
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Fresh Air Summer Campers .................................461
School year programs...........................................253
Pounds of donated goods.....................18,000,000 +
Individual donations.......................................400,000
Goodwill donation centers......................................37
Businesses contributing goods ..............................88
Goodwill store customers ..............................660,000
Vinfen, like Goodwill, is a growing nonprofit organization that plays a vital role in helping
individuals in the community who have disabilities. In fact, Vinfen is one of the largest
providers of mental health services in Massachusetts.
annual report 2009
Youth Services
The Goodwill Stores / Donated Goods
Goodwill and Vinfen Connect for Jobs
8.
Total served........................................................7,236
Business Partners ......................................1,000 plus
OutSource Resource Customers ............................88
Employees ............................................................296
Facilities ..................................................................12
Cash gifts .........................................................19,245
Massachusetts communities served ....................265
Here’s a closer look at one of Goodwill’s valued partnerships.
Good Workers from Goodwill
The connection between Vinfen and Goodwill began many years ago and has since grown
into a formal partnership. “Goodwill is a true partner,” says Bird. “It’s hard to find good
Job Training and Career Services
Goodwill
Business connections also helped make it possible for Boston Career
Link to sponsor four job fairs involving 24 employers and to hold 80
on-site employer recruitment sessions serving almost 1,800 job seekers.
And many businesses also provide financial support that keep Goodwill’s
job training, career services and youth programs going and growing.
Bird adds, “What Vinfen does is fulfill the real promise that people with more than the
usual challenges can live happy lives. We have a great model and a great team. We also
have a great need—a caring workforce. That’s why our connection to Goodwill is so
important.”
Goodwill Connections
goodwill connects
annual report 2009
9.
Senior Staff
Allen Maltz, Chair
Blue Cross Blue Shield of Massachusetts
Joanne K. Hilferty
President and CEO
A number of events support and raise awareness of Goodwill’s
Steven Pogorzelski, Vice Chair
ClickFuel.com
Patrick M. Duff
Vice President, Finance and CFO
Mary L. Reed, Clerk
Bessie Tartt Wilson Initiative for Children
Terrence Fitzpatrick
Vice President, Social Enterprises
events that made 2009 a special year.
Nancy L. Aubrey, Treasurer
Caturano and Company
Carol D. Ishkanian
Vice President,
Development and External Affairs
2009 Highlights
charitable mission every year. Here’s a snapshot of a few of the
Joanne K. Hilferty, President
Morgan Memorial Goodwill Industries
Kevin T. Bottomley
DanversBank
Theresa M. Bresten
HP Hood LLC
Edward Cassidy
AEW Capital Management, L.P.
Brides on a Budget
Thanksgiving-in-a-Basket
Thomas Marshall, district manager
dresses at Goodwill’s Brides on a
basket from New England Patriots
Board member Peter Morrissey and
of Stop & Shop, sample some of
the fare at Goodwill’s Good Party
on June 11, 2009. More than 300
guests attended Goodwill’s annual
fundraiser.
A happy couple looks at wedding
Budget event in March 2009.
A local retailer donated more
than 1,000 new wedding dresses,
which Goodwill sold at very
affordable prices.
A family gets a Thanksgiving
player Rich Ohrnberger at the
annual “Thanksgiving-in-a-Basket”
event sponsored by Goodwill, the
Patriots, Shaw’s Supermarkets,
Sterilite Corp., and Willow Tree
Farms. The event provided
Thanksgiving baskets to more
than 200 families.
10.
annual report 2009
goodwill connects
Credits
Jovita Fontanez
City of Boston
Editor
James Harder
Director of Communications
Prof. Herbert Lemelman
Suffolk University School of Law
Photographers
Zev Fisher Zev Fisher Photography
Stephanie Lovell
Boston Medical Center
Joey Libby Joey Libby Photography
Michael Manoogian
The TJX Companies, Inc.
The Good Party
Mary G. Rahal
Vice President, Human Resources
and Administration
Peter A. Morrissey
Morrissey & Company
Maria Arabbo Maria Arabbo Photography
Designer
Amanda Puglisi
Studio A Design
Linda Thompson
New England Baptist Hospital
Writers
Richard P. Murdock
Murdock Associates
D. Ellen Wilson
Fidelity Investments (Retired)
James Harder
Director of Communications
Companies Represented on the
Goodwill Business Advisory Council
Blue Cross Blue Shield of Massachusetts
Caturano and Company
Dunkin’ Brands
Hampton Inn & Suites
National Grid
annual report 2009
Board of Directors
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Good Connections at Goodwill
Morrissey & Company
Shaw’s Supermarkets
Stop & Shop
The TJX Companies, Inc.
UPS
goodwill connects
annual report 2009
11.
2009 Financial Report
Allocation of Expenses
Goodwill continually strives to be as efficient and
effective as possible when it comes to the use of funds
raised in support of its mission, which is to provide
exemplary job training and related services to help
individuals with disabilities and other barriers to
self-sufficiency to achieve independence and dignity
through work. In 2009, Goodwill had revenue and
other support of $26,086,300. It concluded the fiscal
year with net assets of $17,468,000. Donations make
an immediate and direct impact on people’s lives. In
fact, 86 cents of every dollar spent went directly to
programs and services that helped transform lives.
12.
annual report 2009
Management and
General Expense
Fundraising
9.5%
4.4%
Programs and Services
86.1%
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Goodwill works with more
than 1,000 businesses and
organizations to support
job trainees, Boston
Career Link members, and
youth participants.
Here’s a partial list of
business partners:
A. J. Wright
Action for Boston Community
Development (ABCD)
Adecco
AMC Loews Theatres
ARAMARK
Aerotek
Arbor Associates
Au Bon Pain
Barnes & Noble
Bay Cove Human Services
Beacon Street Girls
Bed Bath & Beyond
Best Home Care
Best Western Roundhouse Suites
Bessie Tartt Wilson Initiative
for Children
Beth Israel Deaconess Medical Center
Beverly Hospital
Bingham McCutchen
BJ’s Wholesale Club
Blue Cross Blue Shield of Massachusetts
BNY Mellon
Boston America Corp.
Boston College
Boston Concessions
Boston Fire Department
The Boston Globe
Boston Medical Center
Boston Public Health Department
Boston Public Schools Department
Boston University
Brigham & Women’s Hospital
Building Impact
Burger King
Caritas Christi Health Care
The Castle Group
Caturano and Company
Century Bank
Chadwick’s of Boston
Chex Finer Foods
Children’s Hospital
Citizens Bank
City Fresh Foods
Comcast
Community Resources for Justice
Corporate Express
Costco
The Country Club
Crittenton Women's Union
CSX
CVS/pharmacy
Dancing Deer Baking Co.
Denterlein Worldwide
Dollar/Thrifty Car Rental
Doubletree Guest Suites
DSW Shoe Warehouse
Dunkin’ Brands
Dunkin’ Donuts
Eastern Bank
Franklin Park Zoo
Friendly’s
G&G Printing
Garelick Farms
Grossman Marketing Group
Haley House
Hallsmith-SYSCO
Hampton Inn and Suites
Harborlight House
Harvard University
Harvard Vanguard
Hertz
Home Depot
hopeFound
Horace Mann School
HP Hood LLC
Intercity Homecare
KFC
La Alianza Hispana
Legal Sea Foods
LensCrafters
Longwood Medical Childcare Center
LSG Sky Chef
Macy’s
Market Basket
Marriott Hotels
Marshalls
MASCO
Massachusetts Council of Human
Service Providers
Massachusetts General Hospital
Massport
MBTA
McDonald’s
MetroPCS
Microsoft
Monster Worldwide, Inc.
Morrissey & Company
MSPCA
Museum of Fine Arts
Nanco-Nancy Candy Sales Co., Inc
National Grid
National Wholesale
New England Aquarium
New England Cranberry
Nordstrom Rack
North Shore ARC
North Shore Spirit
Northeast Staffing
Northeastern University
NSTAR
Old Mother Hubbard
Partners HealthCare
Paul Revere Transportation
Peabody Council on Aging
Peabody Essex Museum
Peabody Post Office
Pearson Education
Phoenix Media
Pine Street Inn
Premier Paint Finishes/AJ Cleaning, Inc
Project Hope
Project Smile
Radisson Hotel
Raytheon
Riverside Community Care
Rosie’s Place
Roxbury Community College
Roxbury Tenants of Harvard
Safe Harbor Shelter
Salem Plumbing Supply
Salem State Enterprise
The Salvation Army
Securitas
Seaport Hotel
The Shattuck Shelter
Shaw’s Supermarkets
Sheraton Hotel
The 660 Corporation
The Snack Shop
Snap Chef
South End Community Health Center
Sovereign Bank
St. Mary’s Women & Children’s Center
Staples
Starbucks
State Street
Sterilite Corporation
Stevenson & Brook
Stop & Shop
Suburban Auto Body
Sylvania
Target
Tartt’s Day Care Centers, Inc.
TJ Maxx
The TJX Companies, Inc.
TradeWorks
Traditional Breads
Transform Plastics
Tropical Foods
Tufts Medical Center
Turn Key Marketing
UGL Unicco
U-HAUL
Universal Technical Institute
UPS
Urban Edge
Urban League of Eastern Massachusetts
US Census
US Postal Service
Verizon
Veterans Administration Food Services
Veterans Transportation Services
Victory Programs
Vinfen
The Waldwin Group
Walgreens
Wal-Mart Stores
Watts Security
Wendy’s
Willow Tree Farms
Woods Marketing
Work, Inc.
World Trade Center Boston
YouthBuild
YWCA Boston
Zoo New England
ZOOTS
annual report 2009
goodwill connects
Morgan Memorial Goodwill Industries
1010 Harrison Avenue
Boston, MA 02119-2540
goodwill connects
annual report 2009
617.445.1010
www.goodwillmass.org
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