ANNUAL REPORT
Transcription
ANNUAL REPORT
ANNUAL REPORT 2013 Creating and Securing Your Future VISION STATEMENT To be the leading Credit Union Co-operative in the Caribbean. MISSION STATEMENT To improve the quality of life and sustain the confidence of our members by providing excellent returns, innovative products and superior services through trustworthy, committed and well trained employees and volunteers whilst maintaining good governance. TECU will continue on its drive to improve its service efficiency to the benefit of its membership and the wider society. VALUES TECU Credit Union Co-operative Society Limited is committed to: • The co-operative philosophy and principles of volunteerism, thrift, democratic governance – one member one vote, member ownership and control and the respect for employee and for his & her well-being • The interest of our members at all times • An established code of ethics including confidentiality, integrity, honesty and mutual respect • Visionary leadership, prudent management and compliance with statutory regulatory bodies • Continuous improvement of services and the introduction of innovative products for the satisfaction of members • An environment of excellence, through continuous organisational learning, friendly and courteous service • Preservation of the environment • Good corporate citizen TECU Credit Union Annual Report 2013 National Anthem of Trinidad & Tobago Forged from the love of liberty In the fires of hope and prayer, With boundless faith in our destiny We solemnly declare: Side by side we stand, Islands of the blue Caribbean Sea. This our native land, We pledge our lives to thee. Here every creed and race Find an equal place, And may God bless our Nation. Here every creed and race Find an equal place, And may God bless our Nation. (Pat Castagne) Credit Union Prayer Lord, make me an instrument of thy Peace. Where there is hatred, Let me sow Love. Where there is injury, Pardon; Where there is doubt, Faith; Where there is despair, Hope; Where there is darkness, Light; And where there is sadness, Joy. O Divine Master, Grant that I may not so much seek To be consoled as to console; To be understood as to understand; To be loved as to love; For it is in giving that we receive; It is in pardoning that we are pardoned; And it is in dying That we are born to eternal life. (St. Francis of Assisi) 1 TECU Credit Union Annual Report 2013 Table of Contents National Anthem of Trinidad & Tobago 1 Credit Union Prayer 1 Notice of Annual General Meeting 3 Agenda4 Standing Orders 5 Minutes of Annual General Meeting 2013 7 Board of Directors 26 Report of the Board of Directors 28 Report of the Supervisory Committee 38 Report of the Credit Committee Report of the Education Committee 41 43 Membership Update: Co-operative Credit Union Legislation46 2 Statement of Management’s Responsibilities 51 Independent Auditors’ Report 52 Statement of Financial Position 54 Statement of Comprehensive Income 55 Statement of Changes in Members’ Equity 45 Statement of Cash Flows 57 Notes to the Financial Statements 58 TECU Credit Union Annual Report 2013 Notice of Annual General Meeting (NO 67/2014) Notice is hereby given that the 67th Annual General Meeting of TECU CREDIT UNION CO-OPERATIVE SOCIETY LIMITED will be held at PETROTRIN Pointe-A-Pierre Club on Friday, 2 May, 2014, at 4.30 pm. Registration commences at 2:30 pm. • Receive the reports of the Board of Directors, Supervisory, Credit and Education Committees and the Financial Statements of the Credit Union for the year ended 31 December, 2013. • Recommend the dividend to be paid to members for the year ended 31 December, 2013. • Elect Officers. • Appoint Auditors. • Resolutions • Transact other ordinary business of the Credit Union. Sandra Matthews-Noel Honorary Secretary 3 TECU Credit Union Annual Report 2013 Agenda 1. Call to order 2. Reading of notice convening meeting 3. Confirmation of minutes and matters arising there from Annual General Meeting No. 66/2013 4. Motion that the financial statements and all reports as presented be taken as read 5. Adoption of reports: (a) Board of Directors (b) Supervisory Committee (c) Credit Committee (d) Education Committee 6. Adoption of financial statements 7. Election of officers: (a) Supervisory Committee – 5 (b) Credit Committee – 5 (c) Board of Directors – 4 8. Movement of resolutions 9. Reading of correspondence 10.Presentation of awards 11. Discussion of general business 12. Destroying of the ballots 13.Vote of thanks 4 TECU Credit Union Annual Report 2013 Standing Orders 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. (a) A member shall stand when addressing the Chairman. (b) Speeches are to be clear and relevant to the subject before the meeting. A member shall only address the meeting when called upon by the Chairman to do so, after which, he/she shall immediately take his/her seat. No member shall address the meeting except through the Chairman. A member may not speak twice on the same subject except: (a) The mover of a motion who has the right of reply. (b) He/she rises to object or to explain (with the permission of the Chairman). The mover of a “Procedural Motion” (Adjournment, Lay on the table, Motion to Postpone) shall have no right of reply. No speeches are to be made after the “Question” has been put and carried or negated. A member rising on a “Point of Order” is to state the point clearly and concisely. (A “Point of Order” must have relevance to the Standing Orders). (a) A member shall not “Call another member to order” but may draw the attention of the Chair to a “Breach of Order”. (b) In no event can a member call the Chairman to order. Only one amendment should be before the meeting at one and the same time. When a motion is withdrawn, any amendment to it fails. The Chairman shall have the right to a “casting vote”. If there is equality of voting on an amendment, and if the Chairman does not exercise his casting vote, the amendment is lost. Provision is to be made for protection by the Chairman from vilification (personal abuse). No member shall impute improper motives against another member. 5 TECU Credit Union Annual Report 2013 WHERE FAMILIES COME TOGETHER Providing for your family can be tough work, but with TECU on your side, we guarantee the best and most comfortable service to all our members, so that they feel at home with our credit union. You can breathe a little easier knowing that your family is in good hands with TECU and that we work to provide you the best future possible. 6 6 TECU Credit Union Annual Report 2013 TECU Credit Union Annual Report 2013 Minutes of Annual General Meeting 2013 No. 66/2013 HELD ON FRIDAY 10TH MAY 2013 AT THE PETROTRIN POINTE-A-PIERRE CLUB 1.0 CALL TO ORDER 1.0 The Chairman, Mr. Ronald F. Jones called the meeting to order at 4:30 p.m. The National Anthem was then sung by all present. 1.1 2.0INVOCATION 2.1 The members present were invited to say the Credit Union Prayer. 3.0 MINUTE OF SILENCE 3.1 A minute of silence was observed for members who passed away during the last year. Special mention was made of long-standing member, Mr. Lloyd Zamore, who passed away on January 31st 2013. . 4.0 SAFETY BRIEFING 4.1 A safety briefing was given by Mr. Shastri Sankar of the PETROTRIN Fire Department, Pointe-a Pierre. 5.0 NOTICE CONVENING MEETING 5.1 The Chairman advised that at 4.30 p.m there were three hundred and ninety-nine (399) members present at the time of convening the meeting. As such, there was 77 TECU Credit Union Annual Report 2013 Minutes of Annual General Meeting 2013 (continued) a quorum. He then invited the The Honorary Secretary, Mrs. Sandra Matthews-Noel, to read the Notice of the Annual General Meeting. 6.0 ADOPTION OF STANDING ORDERS 6.1 A motion for the adoption of the Standing Orders for the 2013 Annual General Meeting was moved by Mr. Shaffiat Ali and seconded by Mrs. Lucille Jeffrey-James. All were in favour of the motion. 7.0 ACCEPTANCE OF THE MINUTES 7.1 Mrs. Cheryl Richards-Scott suggested that in light of the late delivery of the 2012 Annual Report, members should be given the opportunity to scrutinise the minutes before they could be taken as considered read. 8.0 ERRORS AND OMISSIONS The Chairman, Mr. Ronald F. Jones drew the meeting’s attention to page 8 item 10.3.5, the penultimate line “General Managers’s assertion…”, to be amended to read “General Manager’s assertion…” In order to avoid any one misconstruing what he stated, Mr. Brent Zephyrine, attempted to qualify the statement attributed to him on page 10 item 11.1.9 which read“…TECU Credit Union was second-to-last, at 2.75%, one up from the lowest ranked Credit Union (Rhand Credit Union), which was offering 2.5%”. He expounded that the statement was made in the context of fifteen (15) Credit Unions which had declared their dividends as at 31st March 2013. 8 Mr. Ramsubir Ramsubhag implied that the matters pertaining to his enquiry on the cost of the survey plan for Low Lands, Tobago and the two (2) Special General Meetings in 2011 and 2012 were omitted from the minutes. The Chairman assured Mr. Ramsubhag that his submission would be taken into consideration. TECU Credit Union Annual Report 2013 Minutes of Annual General Meeting 2013 (continued) 9.0 ADOPTION OF MINUTES FROM ANNUAL GENERAL MEETING No. 65/2012 9.1 Without any further errors and omissions, the Minutes of the 65th Annual General Meeting, were subsequently taken as read. They were adopted on a motion moved by Mrs. Cheryl Richards-Scott and seconded by Mrs. Enid Boyce. All were in favour of the motion. 10.0 MATTERS ARISING 10.1Miscellaneous 10.1.1 Mr. Ramsubir Ramsubhag enquired about the cost of the survey plan for the proposed building of condominiums at Low Lands, Tobago and submitted to the Tobago House of Assembly for approval. 10.1.2 He also probed for feedback on the cost of the Special General Meetings for the amendment of the Bye Laws. 10.1.3 The Chairman reiterated that there was no evidence of any survey conducted at Low Lands, Tobago since 1977. 10.1.4 The Chairman also articulated to Mr. Ramsubhag, that should he have any further queries pertaining to the Low Lands Tobago survey and the cost of the Special General Meetings for the Bye Laws amendments in 2011 and 2012, the Internal Audit Department would be instructed to conduct an investigation and provide him with the findings through the office of the General Manager. 10.1.5 Mr. Brent Zephyrine indicated that he was aware of the importance of member service and shared the experience of his father who visited TECU’s Marabella office on April 9th 2013. He opined that it was a serious indictment on the management of the organisation that the employees were not in a position to accurately respond to his father’s enquiry on the rescheduled date of the Annual General Meeting. 10.1.6 He indicated that in 2012, colleagues at PETROTRIN came together and wrote a formal letter of complaint to the Management of TECU on the tardy service being offered by the organisation. 10.1.7 Mr. Zephyrine also shared the experiences of some members who were utterly frustrated by TECU’s lack of member service. 9 TECU Credit Union Annual Report 2013 Minutes of Annual General Meeting 2013 (continued) 10.1.8 10.1.9 10.1.10 10.1.11 10.1.12 10.1.13 10.1.14 10.1.15 10.1.16 10.1.17 10.1.18 10 He suggested that proper mechanisms needed to be put in place to deal with members’ concerns in order to maintain the ability to influence the membership and encourage members to take loans. Mr. Zephyrine, referring to page 22; items 21.32 and 21.33 of the 2012 Annual Report, enquired about the effectiveness of the training to which the staff was exposed. The Chairman indicated that in 2012, TECU went through a process of recruiting a new General Manager, and the position was subsequently filled by Mr. Brian Tangwell in February 2013. He said that while there was a lot to be done, the new General Manager should be given time to work with and mould the staff into a team with the ability to provide good member service. Mr. Shaffiat Ali stated that he has been a member of TECU Credit Union for over fifty (50) years and recently spent over two hours at the credit union just to collect a cheque. He supported the contribution of Mr. Zephyrine that something needs to be done to improve the services at TECU. Mr. Ali also suggested that consideration be given to TECU having its own foreign exchange department, to accommodate members who may wish to send funds to their families who live abroad. Mr. Anthony Soochit suggested that TECU acquire expertise in communication, since this appears to be lacking in the organisation. Mrs. Cheryl Richards-Scott shared her recent experience in processing a transaction at TECU. The Chairman indicated that he was aware that member service was an area of concern and assured that it will be addressed within the coming year. The Chairman responded to a query by Mrs. Richards-Scott on the reason for members being subjected to long lines on a daily basis, waiting to be attended to by one teller. He advised that the Board recognised that space was limited on the first floor of the Marabella branch and as such, consideration was being given to the possible relocation of the member service area to the ground floor. Ms. Cathy-Ann Lindsay advised that through her father’s persuasion, she became a member of TECU Credit Union. She however, expressed the TECU Credit Union Annual Report 2013 Minutes of Annual General Meeting 2013 (continued) 10.1.19 10.1.20 10.1.21 10.1.22 10.1.23 10.1.24 frustration she experiences in attempting to reach TECU via telephone, which she articulated was not only almost impossible, but inconvenient. Mr. Zephyrine drew the meeting’s attention to page 21; items 21.15 through to 21.17, and sought an update on the outcome of the matter involving Mr. Anthony Soochit’s claim of missing funds and not being able to get an audience with the General Manager. The Chairman advised that the matter was investigated by the Supervisory Committee. Mr. Soochit indicated that he had a prearranged date and time to meet with the current General Manager to discuss his matter. This did not materialise because the GM was delayed due to traffic. The General Manager indicated that prior to scheduling to meet with Mr. Soochit, he confirmed with him that he received his letter and advised that the matter was fully investigated and a report had been prepared. The General Manager also informed that he recommended to Mr. Soochit that they meet to discuss the matter further and while a date and time was agreed upon, the traffic incident could not have been anticipated or avoided. He articulated that his offer still stands and he was more than willing to meet with Mr. Soochit to discuss his matter in detail. 11.0 BOARD OF DIRECTORS’ REPORT 11.1 The Chairman directed the meeting to the error on Page 27; Revenue & Expenses; third line; “moving from $88.45M in 2011…” should read “moving from $88.55M in 2011…” Mr. Shaffiat Ali sought clarification on page 31 “Board Attendance” and in particular the low attendance of Mr. Michael John. The Chairman advised that Mr. John did not attend any meetings because he had resigned before the end of his term. A motion for the adoption of the Board of Directors’ Report was moved by Mrs. Cheryl Richards-Scott and seconded by Mr. Norman Arjoon. All were in favour of the motion. Mr. Godfrey Ransome articulated that while TECU appears to be sturdy from its assets size, he was concerned about the organisation’s performance trend, reflected by its surplus. He noted that return on assets have declined considerably since 2009 and continues its downward spiral. 11.2 11.3 11.4 11.5 11.6 11 TECU Credit Union Annual Report 2013 Minutes of Annual General Meeting 2013 (continued) 11.7 11.8 11.9 11.10 11.11 11.12 11.13 11.14 11.15 11.16 11.17 12 The Chairman advised that in the budget, it is reflected that there had been growth from a surplus of $26M in 2012, to a proposed surplus of $37M in 2013. Mr. Ransome stressed that TECU’s surplus was not in sync with its returns on assets, which continue to decline. The Honorary Treasurer, Mr. Mitra Attai, concurred with the observation made by Mr. Ransome. However, he pointed out that in the surplus for 2012, provisions had increased significantly. He indicated that in 2010, TECU had to impair $28M, which was possible, due to the strength of the reserves built over the years. Mr. Attai said that in the current economic environment, which was not unique to TECU or Trinidad & Tobago, in addition to limited investment opportunities and despite extremely low lending rates, the appetite for borrowing was very low. He indicated that while the assets were available, TECU was exercising caution in getting into risky investments, and as such, the current conservative model ensured that the organisation would be able to withstand any future financial shock. Mr. Attai advised that this year’s provisions were in line with the best prudential standards. He also indicated that TECU, being an organisation that attracts net savers, have done some studies of the demographics, looking at the age profile of its members. TECU is currently engaged in offering products that will attract the younger age groups, who may be looking to purchase a house or vehicle. Mr. Attai assured however, that members’ funds were safe and that TECU will take advantage of good opportunities wherever they arise. Referring to page 29, Dividend Rates, Mr. Zephyrine commented on the dividend payment of 2.75% offered by TECU for 2012. He advised that while there were other Credit Unions, such as Venture Credit Union, who gave 8% in 2011 and 2012 and Works Credit Union, who gave 3% in 2011 and 2012, there were others who improved in their dividend payments, such as: TECU Credit Union Annual Report 2013 Minutes of Annual General Meeting 2013 (continued) Rhand Credit Union, who offered 2.5% in 2011 and 3% for 2012 Neal & Massy Credit Union, who went from 5% in 2011 to 5.5% in 2012 Agricola Credit Union who went from 4.5% in 2011 to 5.2% in 2012 Aero Services Credit Union who went from 4% in 2011 to 5% in 2012 Mr. Zephyrine noted that while TECU may not have decreased in its dividend percentage payout for 2012, he suggested that the performance of other credit unions be used as an impetus for improvement. The Chairman acknowledged the presence of specially invited guests: Representatives of the Ministry of Labour, Small & Micro Enterprise Development ( Ms. Debra Ann Scott, Mr. Franklyn Persad, Ms. Irene Hamid, Ms. Sabrina Badree, Ms. Avilon Perry, Ms. Elizabeth Spence, Ms. Carlene Cayene, Ms. Marine Pierre, Mr. Renrick Yacoob, Ms. Anila Singh and Mr. David Moe); Representative from Hobsons (Mr. Romney Thomas); Representatives from Canning’s Credit Union (Mr. Stephen Atwell and Ms. Lorraine Ragbir) Mr. Mark Aggerholm of LinCU Limited Mr. Wayne Estrada of CUNA Caribbean Insurance Society Mr. Anthony Pierre of Deloitte & Touche 12.0 CREDIT COMMITTEE REPORT 12.1 A motion for the adoption of the Credit Committee Report was moved by Mr. Kelvin Alfonzo and seconded by Mrs. Marjorie Leiba. All were in favour of the motion. 13.0 EDUCATION COMMITTEE REPORT 13.1 A motion for the adoption of the Education Committee Report was moved by Mr. Shaffiat Ali and seconded by Mr. Zachery Valere. All were in favour of the motion. 11.18 11.19 13 TECU Credit Union Annual Report 2013 Minutes of Annual General Meeting 2013 (continued) 14.0 SUPERVISORY COMMITTEE REPORT 14.1 A motion for the adoption of the Supervisory Committee Report was moved by Mr. Shaffiat Ali and seconded by Mr. Merlin Zephyrine. All were in favour of the motion. 15.0 FINANCIAL STATEMENTS 15.1 The Independent Auditors’ Report was read by Mr. Anthony Pierre of Deloitte & Touche. Mr. Brent Zephyrine sought an explanation for TECU’s failure to apply by the stipulated time, to the Government of the Republic of Trinidad & Tobago (GORTT), for the repayment of the balance of the principal amount invested in CLICO and why they opted to allow the investment to be reverted to CLICO for settlement. Mr. Mitra Attai explained that further to the disclosure of full exposure to CLICO that was in distress at that time, the GORTT announced a window of liquidity for the Credit Union, but the terms and conditions were not known at that time. He indicated that in 2012 when the terms and conditions were revealed, TECU presented its claims to the paying agent, but there were differences between the claimed figures and what existed on their system. As such, where there were no differences, the claim was accepted and processed, amounting to a total of $62M, paid in two (2) tranches of 50% each. For the benefit of the membership, Mr. Attai further informed that in 2009 when the Government announced that CLICO was in distress and that payments would be guaranteed, TECU had three (3) policies maturing during that period, and while the first policy was paid, payment on the second policy was rescheduled on the request of CLICO. He indicated that TECU agreed to the reschedule and to split the payment in three (3) tranches, but CLICO failed to honour the first and second. Mr. Attai informed that the Board met with CLICO in 2009 to discuss the policies that were still in effect and agreed on the accrual of the interest. He advised that the policies had accrued approximately $28M in interest as at December 31st 2009, and based on the new arrangement agreed upon, CLICO commenced quarterly payments, which to date amounted to just below $7M. 15.2 15.3 15.4 15.5 15.6 15.7 15.8 14 TECU Credit Union Annual Report 2013 Minutes of Annual General Meeting 2013 (continued) 15.9 15.10 15.11 15.12 15.13 15.14 15.15 15.16 15.17 15.18 15.19 Mr. Attai further advised that in 2010, the original arrangement put forward by the previous Government was reversed by the newly elected Government. He indicated that the Independent Auditors who were verifying the policy holders’ amount used the original figure that was on the face value of the policy, which the Board reviewed and felt that TECU should enter into a legal arrangement with CLICO, with the understanding that there was Government assurance that they would honour the liability. He articulated that the Board felt that legitimate expectations were created from the arrangements made for the quarterly payment of interests on the impaired $28M. Mr. Attai assured that the Board was actively pursuing the matter with the Ministry of Finance. The Chairman noted that the Board believes TECU has a good case, since payment on the revised principal, inclusive of the interest, had already commenced. Mr. Zephyrine asked whether the delay in the timely completion of the Financials was due to the fault of the Auditors or TECU’s tardiness in providing the information. The Chairman indicated that the late start of the audit affected the targeted completion date. Mr. Soochit articulated that the rescheduling of the AGM had placed the Credit Union in an embarrassing position and that hosting the meeting on a Friday resulted in the low turnout. Mr. Ramsome sought clarification on Loan Loss Expense and Provision for bad and doubtful debts (“Administration and Other”) on page 79 of the Financial Statements. Mr. Attai explained that Loan Loss Expense represents the accounts receivable, while the Provision for Bad and Doubtful Debts was an increase in the provision for 2012, as reflected on page 69; note 10A of the Financial Statements. Mrs. Cathy-Ann Lindsay, referring to page 72; item 21 “Group Life Reserve” expressed concern with the fact that TECU continues to conduct business with CLICO despite what was taking place, and 15 TECU Credit Union Annual Report 2013 Minutes of Annual General Meeting 2013 (continued) 15.20 15.21 15.22 15.23 15.24 15.25 15.26 15.27 15.28 15.29 15.30 15.31 16 suggested that the organisation consider the use of another provider who offers the same facility. Mr. Attai advised that CLICO has been honouring all the claims submitted and as such there was no reason to consider another provider at this time. The Chairman articulated that while the community appears concerned when the name CLICO is mentioned, the historical performance of this instrument continues to work very well for the Credit Union and its members. He assured that the insurance aspect of the business is well secured. Mrs. Cheryl Richards-Scott said that she was concerned about the information presented on page 75 “Restatements and ReClassifications” and in particular, the indication highlighted in the report that “adjustments and re-classifications….were made to correct errors…” She also expressed concern for the information highlighted on page 77, which indicated that prior year adjustments made to Members’ Equity for 2010 and 2011, were previously computed incorrectly. Mr. Mitra Attai indicated that the incorrect computation did not incur any loss to the organisation; the issue however, was how it was presented. Mrs. Richards-Scott requested that within one (1) week, the Board identify where $31M , representing the RBTT five (5) Year Certificate of Deposit, was previously incorrectly applied in the accounts. She also complemented the Auditors for the format of their presentation of figures and the indication of areas that were at risk in the organisation. Pertaining to page 74; “Assets”, Mrs. Richards-Scott highlighted that the figure for 2011, representing Loans to directors, key management personnel, and close family members was incorrect. The Chairman assured that the inaccuracy would be investigated. Mrs. Cheryl Richards-Scott highlighted the absence of a breakdown of the operations and a full report on business losses of the organisation, as she requested at the last AGM. She sought clarification for the caption in the Financial Statements,“Janitorial Services” and “Security” on pages 79 and 80 respectively. Mr. Attai advised that the figures on page 79 represented the core Insurance business, while the figures on page 80 represented the rental aspect of the business. TECU Credit Union Annual Report 2013 Minutes of Annual General Meeting 2013 (continued) 15.32 15.33 15.34 15.35 15.36 15.37 15.38 15.39 15.40 15.41 15.42 15.43 Mrs. Richards-Scott asked for an explanation on the “Miscellaneous” figures captioned under “Other Income” on page 72. Mr. Attai advised that the figures represented commission and fees, in addition to profits from the sale of lands. Mrs. Richards-Scott sought an explanation for the reason for the loss suffered by the Travel Agency and the Couva Branch. Mr. Attai explained that with regard to the Travel Agency, a major contributor to the increase in expenses was staff separation and the increase in losses, while the losses at Couva pertained to the rental aspect of the organisation. In response to Mrs. Richard-Scott’s query on the status of the negotiation with another travel provider, Mr. Attai advised that the Board is considering other options. Mrs. Richards –Scott also sought clarification for what is classified as operations on page 79 of the report “Administration and Other”. The Chairman advised that this represents the cost of running the business and assured that a detailed breakdown would be given in next year’s report. Ms. Sandi Salamath queried what was classified as “Loss on disposal of investment” on page 79 of the report. Mr. Attai explained that TECU made a Bond investment associated with Gulf Insurance, who had made two payments, but subsequently ran into cash flow difficulty and as such were not able to honour their commitment. He further advised that the company was eventually sold, but the proceeds were insufficient to pay the face value of the bond. Mr. Zephyrine highlighted discrepancies in the Financial Statements, specifically related to “Legal & Professional Fees”. He indicated that the Legal & Professional Fees for 2011 were stated as $349,876 in the Financial Statement (page 79), but captioned as $37,638 in the 2011 Annual Report. 17 TECU Credit Union Annual Report 2013 Minutes of Annual General Meeting 2013 (continued) 15.44 15.45 15.46 15.47 15.48 15.49 15.50 15.51 15.52 15.53 15.54 15.55 18 Mr. Zephyrine also referred to page 59 of the 2011 Annual Report, which highlighted the Legal & Professional fees for 2011 as $209,757 and $435,300 in 2010. He indicated that the reports bear very troubling inaccuracies and requested that they be rectified and requested an explanation for the increase in the Legal and Professional fees in 2012. Mr. Attai advised that the major contributor for the increase was associated to professional fees related to a Strategic Planning exercise. Mr. Zephyrine, referring to page 47 “(loss) /gain on foreign currency translation”, asked for an explanation for the loss of $182,442 in 2012, after a significant gain of $1,074,480 in 2011. Mr. Attai indicated that this represented the movement of foreign currency transactions and the difference in the exchange rate. He informed that the exchange rate in 2011, with respect to the foreign currency transaction, was 6.4093% and 6.3815% in 2012. Mrs. Camille Cova said, that in light of the concerns raised by Mrs. Richards-Scott, and the discrepancies pointed out, she was surprised that the chair was willing to move a motion to accept the Financial Statements. She also articulated that the Accounts should not be presented if the Supervisory Committee did not validate the accounts. Mr. Attai advised that the errors highlighted, did not mean that the transactions were not recorded in the books of the Credit Union, but that they were under an inappropriate account heading. He indicated that this was corrected by restating the previous year’s figures. Mr. Shaffiat Ali, referring to page 72; item 23, “Other Income” recommended that TECU look into the legal aspect of having an Exchange Bureau in the Credit Union. Mr. Brent Zephyrine, in an attempt to qualify a statement made by a previous speaker in relation to the errors pointed out earlier under Legal & Professional fees, advised that he had identified obvious inaccuracies that were documented in 2010, 2011 and 2012 and not inappropriate headings, as suggested by Mr. Attai. TECU Credit Union Annual Report 2013 Minutes of Annual General Meeting 2013 (continued) 15.56 The Financial Statements were adopted on a motion moved by Mr. Shaffiat Ali and seconded by Mr. Cecil. Lewis. 77 members were in favour 31 members against 10 members abstained 16.0 ELECTION OF OFFICERS 16.1 The Chairman articulated that in preparation for the pending legislation and in the interest of transparency and fairness, the process for the elections of officers will be presided over by Ms. Debra Ann Scott from the Office of the Co-operative Development Division of the Ministry of Labour. He advised further, that when the new Bye-Laws are put in place, it would give the organisation an opportunity to select a Nomination Committee to aid the election process. Supervisory Committee: Mr. Stephen Ramsden nominated the following members: Ms. Rosemarie Smith, Mr. Hercial Vitalis, Mr. Ken Traboulay and Mr. Donan Taylor. The nominations were seconded by Mr. Holdan James. Mrs. Sandra Matthews-Noel nominated Mr. Anthony Solomon. This nomination was seconded by Ms. Elaine Brown. Mr. Peter Machikan nominated the following members: Mr. Lester Maharaj and Ms. Joy-ann Ali. The nominations were seconded by Mrs. Tracy Ramsden-Boyce. Ms. Debra Ann Scott, reciting a correspondence from Ms. Joy-ann Ali relayed regret for her early departure from the meeting prior to its completion, but expressed her willingness to serve on the Credit Committee. Mr. Attai nominated the following member: Mr. Norman Arjoon. This nomination was seconded by Mr. Leonard Chan Chow. A motion to cease nominations was made by Mr. Shaffiat Ali and seconded by Mr. Daniel Lewis. The following members were elected to the Supervisory Committee: Ms. Rosemarie Smith 248 Mr. Ken Traboulay 234 Mr. Hercial Vitalis 197 Mr. Anthony Solomon 177 Mr. Donan Taylor 172 Mr. Norman Arjoon 115 (1st Alternate) Mr. Lester Maharaj 107 (2nd Alternate) 16.2 16.3 16.4 16.4 16.5 16.6 16.7 19 TECU Credit Union Annual Report 2013 Minutes of Annual General Meeting 2013 (continued) 16.8 16.9 16.10 16.11 16.12 16.13 16.14 20 Credit Committee: Mr. Orville Andrews nominated the following members: Mr. Larry Lalchan, Mrs Inga Crichlow, Mr. Orville Wolsey, Mrs. Lucy Ottley and Mr. Stephen Tang. The nominations were seconded by Ms. Enid Boyce. Mr. Peter Machikan nominated the following member: Ms. Joy-ann Ali. This nomination was seconded by Mrs. Sandra Matthews-Noel. Mr. Ricardo Albert nominated Mr. Wesley Huggins. This nomination was seconded by Mrs. Lisette Weekes-Warner. A motion to cease nominations was made by Mr. Daniel Lewis and seconded by Mr. Edison Alexander. The following members were elected to the Credit Committee: Mr. Stephen Tang 226 Mrs. Inga Crichlow 220 Mr. Orville Wolsey 213 Mrs. Lucy Ottley 213 Mr. Larry Lalchan 211 Mr. Wesley Huggins 110 (1st Alternate) Ms. Joy-ann Ali 94 (2nd Alternate) Board of Directors: Mr. Knolly Dorner nominated the following members: Mr. Brent Zephyrine, Mr. Stephen Ramsden. The nominations were seconded by Mr. Harold Woodruffe. Mrs. Cheryl Richards-Scott nominated the following members: Mr. Leonard Chan Chow, Mr. Neal Ramasra, Mr. Kent Byer and Mr. Peter Machikan. The nominations were seconded by Mr. Ronald F. Jones. For the purpose of clarification, on a question raised by Mr. Gregory Cova, it was indicated that according to TECU’s Bye-Laws, there are twelve (12) Directors, of which four (4) demit office and eight (8) remain at the time of the AGM. It was further explained that when Mr. Peter Machikan was elected in 2012, it was to serve the unexpired term of Mr. Michael John, who had resigned his position before the end of his three (3) year term. Ms. Debra Ann Scott revealed that the following members of the Board were demitting office at the end of the AGM: Mr. Kent Byer Mr. Ian-Michael Haynes (statute barred) Mr. Peter Machikan Mr. Leonard Chan Chow Mr. Neal Ramasra TECU Credit Union Annual Report 2013 Minutes of Annual General Meeting 2013 (continued) 16.17 16.18 17.0 Mrs. Camille Cova nominated the following member: Mr. Gregory Cova. This nomination was seconded by Mr. Shaffiat Ali. A motion to cease nominations was made by Mr. Gerald Skeete and seconded by Mr. Merlin Zephyrine. The following members were elected to the Board: Mr. Brent Zephyrine 190 Mr. Kent Byer 164 Mr. Leonard Chan Chow 163 Mr. Gregory Cova 130 Mr. Stephen Ramsden 119 (1st Alternate) Mr. Peter Machikan 117 (2nd Alternate) Mr. Neal Ramasra 115 A motion for the destruction of the ballots was moved by Mrs. Inga Crichlow and seconded by Mr. Robert Andrews and agreed to by the meeting. APPOINTMENT OF AUDITORS 17.1 Mr. Mitra Attai advised that the tendering process for the selection of external Auditors was conducted and the following firms were invited: PKF Ernst & Young KPMG Deloitte & Touche PriceWaterhouse Coopers Limited Mr. Attai indicated that Ernst & Young and PWC declined, while Deloitte & Touche did not meet the closing date of the tender, 22nd April 2013. As such, he proposed that KPMG be appointed as Auditors for the next fiscal year 2013. This proposal was seconded by Mr. Shaffiat Ali. One member voted against the proposal. 18.0 MOVEMENT OF A RESOLUTION TO DECLARE A DIVIDEND OF 2.75% TO BE RATIFIED 18.1 Resolution to declare the ratification of a dividend payment of 2.75% for 2012 was moved by Mr. Anthony Solomon and seconded by Mrs. Cheryl Richards-Scott. The motion was carried with one member voting against. 21 TECU Credit Union Annual Report 2013 Minutes of Annual General Meeting 2013 (continued) 19.0 RESOLUTION FOR THE WRITE-OFF OF BAD DEBTS & INTEREST 19.1 A motion to write-off $317,612.14 and $223,972.34, representing 46 outstanding loan balances in excess of 48 months, plus interest accrued, respectively, was moved by Mr. Mitra Attai and seconded by Mr. Stephen Ramsden. The motion was carried with one (1) member voting against. 20.0 PRESENTATION OF AWARDS 20.1 Member of the Year – The recipient of the Member of the Year award was Mr. Edison Alexander, who joined the Credit Union on 12th July 1978. Door Prizes : 1st Prize – One week for two at TECU Coral Reef Guest House, Tobago won by Mr. Vernal Phillip, holder of ticket #1026 2nd Prize – One week at TECU Mayaro Beach Resort won by Ms. Lynda Bramble, holder of ticket #909 3rd Prize – One weekend at TECU Mayaro Beach Resort won by Ann Marie Gonzales, holder of ticket #727 21.0 GENERAL BUSINESS 21.1 Mr. Shaffiat Ali, speaking on behalf of the members assembled, welcomed the new General Manager, Mr. Brian Tangwell. He indicated that for the time that he has been a member of TECU, it was the first time that an AGM had been postponed. Mr. Ali also expressed gratitude to Mr. Ricardo Albert for the assistance given to him in conducting a foreign transaction and opined that he was an asset to the organisation. He took the opportunity to extend Mothers’ Day greetings to all mothers. Ms. Bernadine Elcock advised that she sought sponsorship from TECU for her daughter, who was selected to attend the World Championship for Performing Arts in 2013 in Hollywood, and while her request was accepted by another Credit Union, it was rejected by TECU. She therefore enquired on the requirements for sponsorship by TECU. The Chairman acknowledged receipt of the request but indicated that it was rejected because it did not add value to the organisation. Ms. Elcock expressed her disappointment in the Chairman’s response and that of the Credit Union. 21.2 21.3 21.4 21.5 21.6 21.7 21.8 22 TECU Credit Union Annual Report 2013 Minutes of Annual General Meeting 2013 (continued) 21.9 21.10 21.11 21.12 21.13 21.14 21.15 21.16 21.17 21.18 21.19 21.20 21.21 21.22 21.23 Mr. Harold Woodruffe noted that in the area of “foreign currency translation”, the budget for 2012 was $432,000 and the actual was $182,000. He indicated that the budget for 2013 was the same as 2012 and enquired whether provision was made to counteract the events of 2012 to prevent any loss in 2013. Mr. Mitra Attai advised that in 2012 TECU suffered a loss of $182,000 and the projected figure for Foreign Currency Translation in 2013 is $432,000. This was in anticipation of the value in the foreign currency and the movement of same. Mr. Krisindeo Narine suggested that the next AGM should be scheduled two (2) weeks after the annual report had been distributed. Mr. Martin Gibbs advised that he purchased a vehicle through TECU’s Couva branch, and while he was in a position to purchase the vehicle for cash, he took a loan, on the advice of TECU. He indicated that arrangements were made for the loan to be paid through FCB on the 30th of the month; however TECU did not receive the funds until the 3rd of the following month. Mr. Gibbs further advised that in attempting to bring his loan payments up to date, he visited TECU to withdraw funds from his shares and was told that he had to pay interest on the outstanding loan balance before he can be issued the cheque. He requested that the interest be debited from the cheque, but was informed that this could not be done and that he should present the cash for the interest payments prior to receiving his cheque. He recommends that training be provided for staff in the various TECU offices on how to handle these matters. Mrs. Stephanie Ram enquired about the possibility of offering retirees discount for TECU’s Beach Houses. The Chairman assured that consideration would be given. Ms. Lindsay recommended that TECU revisit the booking process for the Beach House facilities. Mr. Peter Machikan sought an update on the Chaguanas lands project. The Chairman advised that the land continues to be prepared, but with the development of an area south of the project by the Housing Development Corporation (HDC), a lot of water was seeping onto the land and as such it had to be backfilled. He indicated that there were two (2) squatters on the land and action has since been taken against them and arrangements are being made to demolish the houses. 23 TECU Credit Union Annual Report 2013 Minutes of Annual General Meeting 2013 (continued) 21.24 21.25 21.26 21.27 21.28 21.29 21.30 21.31 21.32 21.33 21.34 The Chairman indicated that the backfilling commenced on 8th April 2013 and is about 95% complete, with the next step being to construct drainage, installation of water mains and construction of roadways. He informed that all statutory approvals (WASA, T&TEC, EMA) have been obtained and lots are expected to be available for distribution in the first quarter of 2014. The Chairman said that a suitable market price for the 85 lots is currently being calculated. Mr. Anthony Soochit inquired about the criteria being used for the distribution of the 85 lots. The Chairman advised that a Committee would be appointed to develop criteria for the distribution. Mrs. Millicent Ramcharan advised that on two (2) prior occasions, her daughters, who have since migrated, were holders of door prizes and were told that the voucher was not transferrable. The Chairman invited Mrs. Ramcharan to visit the office of the General Manager to have the matter resolved. Mrs. Tracy Ramsden-Boyce asked whether TECU had any plans to utilise technology to increase the rate at which data is assimilated. She suggested that this facility may pose to be an advantage and possible attraction to members, who may not want to take time off from work to stand in long lines at TECU to conduct business. The General Manager (Mr. Brian Tangwell) was invited to give a brief insight into his plans to take TECU forward. Mr. Tangwell advised that the current system is going to be enhanced to facilitate tele-banking facilities that would create a platform for the younger demographic (18-45 age group). He expressed gratitude for the experience of being present at TECU’s AGM, and indicated that a back-up system for the front line staff is currently being addressed. 22.0 VOTE OF THANKS 22.1 The Annual General Meeting concluded at 9:00 pm with a vote of thanks by Mr. Kent Byer. Sandra Matthews-Noel Honorary Secretary 24 TECU Credit Union Annual Report 2013 WHERE FUTURE LEADERS COME TOGETHER Today’s graduates, tomorrow’s leaders. Keeping your future bright and promising is always a good thing. TECU and its members know the importance of working with the future in mind. And by future we mean not only the world around us, but us ourselves. 25 TECU Credit Union Annual Report 2013 Mit ra Jones, Pr es i Ke n t a Warn er Sandra Ma tt roy Fermin Le egory Cova Gr C Lyons ol ar Pilgrim-Brist o l L en mm Ge cretary Se ter Pe tZ en r B rd Chan Cho w L.L 26 ice-Pre sid -Noel, Hono ra na o e Honorary Tr ea ry ws he e r, V y tB i, ta t A . Hercules ephyrin e rer su n dF al nt de Ro Board of Directors TECU Credit Union Annual Report 2013 Report of the Board of Directors For the Financial year ended December 31, 2013 Fellow Co-operators, Your Board of Directors takes pleasure in submitting this report on its stewardship for the fiscal period under review, January 1, 2013 to December 31, 2013. The following members comprised the Board: Ronald F. Jones President Kent Byer Vice President Mitra Attai Honorary Treasurer Sandra Matthews-Noel Honorary Secretary Gemma Warner Member L.L. Hercules Member Peter Lyons Member Leonard Chan Chow Member Leroy Fermin Member Carol Pilgrim-Bristol Member Gregory Cova Member Brent Zephyrine Member Economic Review In 2013, world economies saw a transformation in growth patterns. Advanced economies saw growth prospects whilst emerging markets experienced a slowing in growth. During the first half of 2013, world output grew by 2.5%. Economists at the International Monetary Fund (IMF) believe that global activity will strengthen moderately in 2014. In the Caribbean, high debt levels, weak competitiveness and economic challenges continued to shadow the region, placing pressures on financial policies. The Caribbean economy grew by 1.7% in 2013 versus growth of 2.3% in 2012. In the first half of 2013, the Trinidad and Tobago economy grew by 2.3% according to Central Bank reports. The International Monetary Fund (IMF) expected an annual growth rate of 1.5% for 2013 as they believe that supply constraints, including maintenance operations in the energy sector and the industrial dispute in the non-energy sector, accounted for the shortfall. Business lending in Trinidad and Tobago continued to decline within the first eight months of 2013. This led to high liquidity levels within the banking sector for the period. Private sector borrowing though slow, was relatively steady within the first seven months of 2013. 27 TECU Credit Union Annual Report 2013 Report of the Board of Directors (continued) Consumer lending continued to strengthen, increasing by almost 6.5 % (between 2012 and 2013) in July from 6.2 % in June 2013. On the other hand, business loans contracted for the eighth consecutive month, falling by 5 % in July 2013. Real estate mortgage loans maintained its strong double digit growth. The year 2013, proved to be a challenging year for TT Dollar denominated investments. The Trinidad and Tobago Government issued only two TTD bonds (May and August) in the last year. Many companies opted to restructure existing facilities to take advantage of the low interest rates in order to reduce interest expenses. On the equity end, the listing of First Citizens Bank provided much needed excitement in the markets as the Government of Trinidad and Tobago offered 20% of its 100% stake to the public. The oversubscription of the stock coupled with the 83% appreciation in its 4 month stint on the exchange was proof of the demand created in the market. General Overview With roots dating back to 1946, TECU Credit Union is proud of its long history of providing exceptional value to its members, covering all of their major, personal financial needs. From residential to medical, automotive to educational, travel to leisure, TECU has all of the essentials covered. The Credit Union’s 149 employees serve 37,647 members in three (3) locations; Marabella, Couva and Point Fortin. TECU is Trinidad and Tobago’s largest financial co-operative and it remains firmly committed to a core set of principles which makes it different from other financial institutions—Member Ownership, Member Centric, Judicious Decision Making, and Community Support. Its members continue to share directly in the credit union’s success through dividends, new products and services, and community support. As the financial services sector continues to navigate through the back end of the world financial crisis, TECU’s Board and Management remain ever vigilant to seize opportunities that ensure that we traverse the uneven financial landscape of depressed investment rates, modest economic growth and all time high liquidity—one step at a time. In 2013, the credit union focused on key priority areas that will help us achieve our long-term vision: • Reinforcing our commitment to Members First—our member service philosophy • Implementing internal systems, controls and best practices to improve our service delivery efficiency • Continuing our commitment to our communities through socially responsible activity 28 TECU Credit Union Annual Report 2013 Report of the Board of Directors (continued) • Establishing a Call Center as a pilot project • Supporting our employees’ professional training and development • Introducing products to service member needs During the past year we have continued to strenuously advocate for members’ rights and work together with regulatory bodies to ensure that the quality of products that our membership enjoys is not compromised. TECU’s Board and Management are mindful of the need for proper and equitable regulation to ensure the safety and security of members’ investments and the sustainability of the institution. Year in Review The mantra adopted by TECU’s Board and Management for 2013 was to increase value to our treasured members by re-thinking, re-valuing and re-dedicating our efforts to better serve major stakeholders. The Operating Net Surplus for the fiscal year ending December 31, 2013 was $39.3M ($26.4M for the corresponding period in 2012). Loans to Members increased by 9% from 2012 to 2013 or $49.1M, (loan portfolio in 2013 stood at $582M as opposed to $532.9M in 2012 – all figures are net of an unchanged Provision for Loan Losses of $21.9M). The growth in the lending portfolio more than doubled the previous increase and was a major achievement given the aggressive competition amongst other players in the financial and non-financial services sectors, (total loans granted in 2013 amounted to $270.2M compared with $236M in 2012). The reason for the steep increase in lending was due to the Credit Union’s thrust to improve our loan processing, be more visible in the communities (as evidenced by our marketing efforts in the print and electronic media) and our vehicle caravans with the major car dealerships. Consistent with the increase in the loan portfolio, TECU’s income outstripped the 4.7% increase in income from 2011 to 2012 to record a 7.4% improvement at the end of the last fiscal period, (the increase amounted to $5.75M). Member’s shares balance of $1,183M, surpassed the $93M growth from 2011 to 2012, to an increase of $114M between 2012 and 2013. This underscores the tremendous confidence bestowed by the membership; a gift that is treasured by all who serve TECU. Total Assets increased to $1,669M (9% year over year or $137M over 2012 total assets of TT$1,532M). The Board, Management and Oilfield Workers Trade Union (OWTU) successfully concluded negotiations in February of 2013 relating to employee salaries and benefits for the period 2010 to 2012. The staff received their revised remuneration from March 2013. TECU applauds the efforts and inputs from all 29 TECU Credit Union Annual Report 2013 Report of the Board of Directors (continued) of the major stakeholders to realise the double digit settlement figure. Special mention should be made of the invaluable contribution of the OWTU and the credit union’s representatives for the spirit of compromise and respectful candour demonstrated throughout the process. TECU continued to assiduously follow up with the Ministry of Finance and the Economy with regard to our claim submission for outstanding investments with Clico. The credit union met the submission deadline of May 31, 2013 for receipt of payment from the government plan and simultaneously lodged a query to the Minister of Finance for a review of TECU’s matter. Since then, dialogue with the Minister’s office and CLICO has been ongoing with a view to resolving the issue. The following tables highlight the major changes in TECU’s performance during the last financial year: 2013 TT$M 2012 TT$M 1,668,720,318 1,531,551,083 137,169,235 8.96 1,529,077,241 1,410,890,152 118,187,089 8.38 1,183,760,836 1,070,071,050 113,689,786 10.62 582,051,734 532,859,624 49,192,110 9.23 270,209,085 235,969,434 34,239,651 14.51 91,204,111 88,145,784 3,058,327 3.47 Expenses 52,429,699 62,020,629 -9,590,930 -15.46 Operating Surplus 39,293,960 26,429,465 12,864,495 48.67 Assets Liabilities Members’ Shares Loans to Members Loans Granted Income Membership 30 2013 37,647 Changes 2013 - 2012 TT$M ∆% Changes 2013 - 2012 2012 Amount % 1,911 5.35 35,736 TECU Credit Union Annual Report 2013 Report of the Board of Directors (continued) Financial Results Loan Balances 2009–2013 ($ million) Growth in Assets 2009–2013 ($ million) 600 2000 500 1500 1000 1,355.1 1,375.1 1,419.4 1,531.5 1,668.7 541.9 511.7 532.9 582.0 2009 2010 2011 2012 2013 300 100 2009 2010 2011 2012 2013 Assets increased by 9% due to an increase in the Investment and Lending portfolios. TECU continues to lend prudently and positively contribute to the lives of our members. Growth in Long Term Investments 2009-2013 800 700 600 500 400 300 200 100 0 556.6 200 500 0 400 0 Loan Balances: The growth in loans to members of 9.2% in 2013 more than doubled the previous increase of 4.1% from 2011 to 2012. Additionally, TECU grossed $270.2M in new loans for 2013, surpassing the $235.9M figure for 2012. The major categories in which loans were granted were Character Loans (51% of the portfolio), Mortgages (29.2%) and Vehicles (15.7%). Growth in Members’ Shares 2009–2013 ($ million) 316.9 392.9 434.5 545.2 739.8 1200 1000 2009 2010 2011 2012 2013 Growth in Long Term Investments: The challenge of high liquidity, unemployment and dwindling investment opportunities caused TECU’s investment team to seek out more lucrative business opportunities, with a view to improving its Revenue stream. 800 896.3 930.7 976.6 1070.1 1183.8 2009 2010 2011 2012 2013 600 400 200 0 Members’ Shares continue to grow at a steady pace, the last fiscal period saw growth of 10% as opposed to the 9% increase reflected in the previous period. 31 TECU Credit Union Annual Report 2013 Report of the Board of Directors (continued) Financial Results Revenue 2009–2013 ($ million) 120 100 80 60 101.6 92.1 88.6 88.5 91.7 2009 2010 2011 2012 2013 40 20 0 Interest Income: The main income driver for the Credit Union continues to be Interest Income and as evidenced by the table, the $270M in loans granted in 2013 resulted in the best returns over the last four years. The Total Interest Income figure comprises Loan Interest and Investment Income, as evidenced by the following bar chart. Gross revenue increased by 3.6% between 2012 and 2013. 100 Expenses 2009–2013 ($ million) 80 70 60 50 40 30 20 10 0 Interest Income 2009–2013 ($ million) 80 90.5 87.6 88.1 91.2 2009 2010 2011 2012 2013 60 49.3 55.0 57.9 62.0 52.4 40 20 0 2009 2010 2011 2012 2013 Expenses 2013 (%) Education & Charity Fund 1.0% Finance Cost 0.1% Interest Income 2009–2013 ($ million) Officers' Expenses 1.5% Office Building 4.9% LP/LS Premiums 16.1% Salaries, wages & assoc. benefit 44.1% Administration & Other 32.5% Operating Expenses: The institution was also able to control its operating expenses. 32 98.2 80 70 60 50 40 30 20 10 0 Loan Interest 2009 2010 Investment Income 2011 2012 2013 TECU Credit Union Annual Report 2013 Report of the Board of Directors (continued) Growth in Membership: Essentially, in any Credit Union the three (3) most important assets are members’ trust 31,809 33,935 34,860 35,736 37,647 and confidence and the organisation’s employees. Trust and confidence are intangibles, which must be nurtured and rewarded and are measured by the number of members who choose to 2009 2010 2011 2012 2013 operate an account at TECU. There was a 5.3% increase in membership over the last fiscal period amounting to an increase of 1,911 members. This increase essentially doubled the figure for the previous year. Growth in Membership 2009–2013 ($ million) 40000 35000 30000 25000 20000 15000 10000 5000 0 TECU achieved a reasonable return that was higher than other market/ investment opportunities. This rate enabled the further strengthening of the credit union’s Institutional Capital. The stronger the overall capital position, the easier it becomes for the credit union to deal with future uncertainties such as asset losses or adverse economic cycles. It is prudent for management and all stakeholders to ensure a strong capital base to provide a secure foundation for future growth, meet competitive pressures as they arise and guarantee the long term sustainability of the credit union. DELINQUENCY There was a decrease of 0.96% in the delinquency rate from 5.93% in December 2012 to 4.97% in December 2013, and a reduction in the delinquent loan amount of $2.86M (from $32,949,164 to $30,087,038). The decrease heralds a major milestone in the Credit Union’s current history and is now within the industry standard of 5%. This demonstrates the Credit Union’s resolve to maintain a healthy loan portfolio. OUTLOOK In 2014, it is expected that interest rates in Trinidad and Tobago will remain subdued as excess liquidity continues to persist. In the month of January, there was a fall in the amount of high liquidity seen in the country with the daily average falling to TTD 6.4 billion versus the TTD 8.1 billion record set in September 2013. Increased economic activity is anticipated as the Government accelerates implementation of its Public Sector Investment Programme (PSIP). In January 2014, 90-day Treasury Bills (T-bills) rates continued on the declining path. In that month all 90-day (T-bills) were issued at 0.05 per cent whilst 33 TECU Credit Union Annual Report 2013 Report of the Board of Directors (continued) the 180-day rates stood at 0.15 per cent to 0.16 per cent. The TTD yield curve continues to show the downward trend of interest rates. STRATEGIC PLAN TECU’s Strategic Plan was approved in 2013 and spans the period 2014 – 2018. The plan takes into account the economic environment, impending legislation and the four (4) pillars of: Governance, Member Focus, Growth, and Human Capital. The following diagram categorises the foundational key performance indicators to encourage strength, sustainability and profitability. VISION STATEMENT To be the leading Credit Union Co-operative in the Caribbean. Governance • Meeting prudential standards • Compliance with regulatory requirements • Policy formulation • Performance monitoring • Strategic initiatives • Operational performance • Ownership linkage • Shareholder linkage • “Fit & Proper” officers Member Focus • Member service • Service mechanism • Technology-driven services • Personal attention • Member delight • Preferred provider of financial services • Systems & processes Growth • • • • • • • Asset base Loans Investments Real estate Net surplus Efficiency Resource optimisation • Strategic fit activities • Targetted membership Human Capital (Staff) • • • • • • • Quality of work life Service-driven Member-focussed Knowledge-centred Performance-driven Results-oriented Trustworthy The Plan was approved by the Board of Directors on December 11, 2013 and presented to the staff at a Team Building initiative on January 3, 2014 and the Credit Union Officers on February 6, 2014. 34 TECU Credit Union Annual Report 2013 Report of the Board of Directors (continued) BOARD ATTENDANCE Present Absent Excused Ronald F. Jones Name 12 0 0 Kent Byer 11 0 1 Mitra Attai 10 0 2 Sandra MatthewsNoel 12 0 0 Gemma Warner 9 0 3 L.L. Hercules 6 1 5 Peter Lyons 9 0 3 Leonard Chan Chow 10 1 1 Leroy Fermin 11 0 1 Carol Pilgrim-Bristol 10 0 2 Ian-Michael Haynes ¹ 4 0 0 Peter Machikan² 3 0 1 8 0 0 7 0 1 Gregory Cova ³ Brent Zephyrine 4 1 Mr. Ian-Michael Haynes was statute-barred in 2013 after serving as a Director for nine (9) consecutive years 2 Mr. Peter Machikan was not re-elected as an Officer at the 2013 Annual General Meeting 3 Mr. Gregory Cova was elected as a Director at the 2013 Annual General Meeting 4 Mr. Brent Zephyrine was elected as a Director at the 2013 Annual General Meeting In addition, there were eleven (11) Special Board Meetings held in 2013 Name Present Absent Excused Ronald F. Jones 11 0 0 Kent Byer 9 0 2 Mitra Attai 7 0 4 Sandra MatthewsNoel 11 0 0 Gemma Warner 8 0 3 L.L. Hercules 8 0 3 Peter Lyons 9 0 2 Leonard Chan Chow 8 0 3 Leroy Fermin 11 0 0 Carol Pilgrim-Bristol 7 0 4 Ian-Michael Haynes ¹ 3 1 3 Peter Machikan² 2 0 5 2 1 1 3 1 0 Gregory Cova ³ Brent Zephyrine 4 35 TECU Credit Union Annual Report 2013 Report of the Board of Directors (continued) ACKNOWLEDGMENTS The Board of Directors would like to express its sincere appreciation for the hard work, diligence, commitment and sacrifice displayed by members of the Supervisory, Credit, Education and other Committee members for their untiring efforts in ensuring the continued growth and development of the organisation. To our loyal and dedicated Staff, we recognize your commitment to duty, dependability and unstinting support in ensuring the continued success of TECU. To our members, we extend our sincere appreciation for your loyal support and confidence during the year. The Board of Directors also wishes to acknowledge the co-operation received from our fellow co-operators and the business community in general. Sandra Matthews-Noel Honorary Secretary 36 TECU Credit Union Annual Report 2013 37 TECU Credit Union Annual Report 2013 Report of the Supervisory Committee The members of the Supervisory Committee express our sincerest thanks and appreciation to the Members of TECU Credit Union Co-operative Society Limited for the opportunity given to us to serve for the past year. We are grateful for your confidence in our oversight role. The Supervisory Committee takes this opportunity to assure the Membership that their Credit Union is working assiduously to meet their everyday and long term needs. The officers who served during this term were as follows (photos left–right): Mr. Anthony Solomon, Chairman Ms. Rosemarie Smith, Secretary Mr. Donan Taylor Mr. Hercial Vitalis Mr. Ken Traboulay During the period under review, thirty two (32) meetings were held. Our mandate to exercise oversight on the affairs of the Credit Union on behalf of its membership was the basis of our objective to interact with all Departments, Committees and the Board of Directors. Operations: The Committee has continued to champion the need for improved member service. This resulted in meetings with the Executive Committee and the General Manager. A number of proposed changes to improve the efficiency were highlighted including cycle time for transactions at branches, among other 38 TECU Credit Union Annual Report 2013 Report of the Supervisory Committee (continued) things. Implementation of member service initiatives, in a deliberate sequence, should be priority for the organisation. Policies and Procedures: These were made available, but time did not permit the Committee to review them in its entirety. However, specifically noted was the Lending Policy which requires updating urgently - the last amendment being in 2009. Head Office and Branches: Cash count exercises were conducted at all three branches and found to be satisfactory. We observed and made recommendations concerning the Point Fortin branch in particular, and a number of these recommendations were implemented. Tobago Resort: The Committee visited our resort - TECU Coral Reef - in Tobago. This asset has great potential due to its strategic location, refurbished suites and motivated personnel. A number of improvements and enhancements are to be addressed in the forthcoming five year Strategic Plan. Mayaro Beach Resort: These facilities require attention to ensure their viability, and special focus is needed to achieve the desired results. Loan Portfolio: Interest on loans is one of the major sources of revenue. The Committee met with a Loans Officer and the Credit Committee to obtain a better understanding of the system used for administration. Loan applications were reviewed for accuracy and completeness. The “Declined Loans” listing was also reviewed. This revealed opportunities for member education, Loan Officer training, and targeted marketing. Recommendations were made based on these reviews. Loan targets were met, but with a reduction in interest rates on some loans, in order to be competitive within the industry. The Credit and Collections Department has been working on the loan delinquency to achieve and surpass levels as identified in the Pearl’s Standard. This should be commended, and every effort made to further reduce the delinquency rate. Information Technology: Discussions were held with the department’s personnel with regards to the present system, upcoming improvements and greater efficiency in the technology that supports TECU’s loans and processing operations. Internal Audit: Audit reports were reviewed and it was observed that there was some alignment between the Committee’s and the Internal Audit Department’s recommendations. 39 TECU Credit Union Annual Report 2013 Report of the Supervisory Committee (continued) Finance: Monthly financial statements were reviewed in an effort to identify trends in the organisation’s performance. Marketing and Business Development: During discussions held in this area, it was agreed that in our existing environment, creativity and innovation are required to make all our business units viable and sustainable. Compliance: After a review of the Compliance Policy, concerns were highlighted and submitted to Management. Training and Development: The Committee was exposed to three in-house oneday training sessions, namely: “Understanding Financial Statements”, “Compliance Risk”, and “Management of Credit Unions”. The “Management of Credit Unions” session was facilitated by the Co-operative Division. Board of Directors: Upon invitation, the Committee attended Board meetings held during this past year. A quarterly meeting with the Executive is suggested. Credit Committee: Meeting with the Credit Committee to discuss loan trends was productive, especially with regards to declined loans to members. Meetings between these two Committees on a regular basis are recommended. Education Committee: It is noted that only three newsletters were issued since the last AGM. We hope that members will be given more information via this medium. Conclusion: Given our mandate concerning oversight, the Committee made a number of recommendations to the Board of Directors and Management for improvements. The Committee anticipates that future terms will see improved relationships and communication among Committees, Management and Board, all in the interest of delivery of quality service to Members. The Committee expresses its gratitude to the Management and staff for their support and co-operation during the past term. 40 TECU Credit Union Annual Report 2013 Report of the Credit Committee The following persons comprised the Credit Committee for the period under review (photographs left–right): Larry Lalchan, Chairman Stephen Tang, Secretary Inga Crichlow Orville Wolsey Lucy Ottley OVERVIEW The Credit Committee met on a weekly basis to review, evaluate and approve loan applications. Consultations were held with Loan Officers between meetings in order to facilitate members with urgent needs. Recognizing that Credit Unions are now faced with direct competition from other financial institutions, TECU introduced new loan products in order to maintain and expand its market share. New ideas and strategies were employed to develop and promote these products. This resulted in a significant growth in our Loan Portfolio. LOAN PERFORMANCE Members continued to apply for loans for provident and productive purposes which included loans for education, mortgages and vehicles. It is noteworthy that our younger members are accessing loans for land and housing. This trend should be encouraged. 41 TECU Credit Union Annual Report 2013 Report of the Credit Committee (continued) Based on numerous requests reaching the Committee for restructuring of loans and reduction of loan payments, it is evident that there is a great need for a structured approach to financial counselling for our members. Many members have been making enquiries about loans for entrepreneurial pursuits; agricultural and other small businesses. The Committee, however, recognizes that in order for these pursuits to be successful, assistance must be provided to develop the necessary technical and entrepreneurial skills. Our branches at Couva and Point Fortin continue to play an important part in our growth development. The Credit Committee would like to thank the Management, Officers, Staff and the Membership for affording us this opportunity to serve. Loans and Purposes 2013 2012 83,090,504 73,440,597 Property Acquisition & Repairs 75,637,910 76,005,818 Household & Personal Effects 96,272,815 63,332,770 9,625,874 13,770,995 728,634 2,458,388 Motor Vehicles Education/Medical/Vacation Business & Agriculture Other Total 4,853,348 6,960,865 270,209,085 235,969,433 Loans and Purposes ($ million) 300 2013 2012 250 200 150 100 50 0 re & ts es on on icl iti ld ffec cati ltu s h o u i Ve eh l E ric Va qu us na al/ or Ag Ac o o c ot y i H rs t d M s& er irs Pe Me es n op pa / i r n s P Re tio Bu & ca u Ed 42 er O th l ta To TECU Credit Union Annual Report 2013 Report of the Education Committee 2 6 4 10 8 7 11 5 3 1 9 12 The following persons served on the Education Committee for the period under review (photographs left–right, top to bottom): 1 Leroy Fermin, Chairman 2 Kenneth Lewis, Vice Chairman 3 Jacqueline Newton, Secretary 4 Brent Zephyrine 5 Cecil Lewis 6 Leslie Lewis 7 Pamela Dass 8 Jennie Alleyne 9 Keisha Francis 10 Daniel Lewis 11 Joy Jarvis 12 Nadine Pirtheesingh 13 Stacy Charles (not in picture) 43 TECU Credit Union Annual Report 2013 Report of the Education Committee (continued) The Committee met on a monthly basis to discuss the scheduled activities. A team was selected to produce the Newsletters which resulted in three (3) publications for the year. Through this medium, members were kept informed of the activities of the Credit Union and its products and services. Articles included money matters, health, etiquette, and general issues. Two (2) Induction sessions were held at the John C. Gomes Auditorium, TECU House Marabella. These sessions served to inform new members of the services, features and activities of the Credit Union and also to educate them on the benefits of membership. The Annual Primary School Quiz was conducted during Credit Union month. Twenty-two (22) students from eleven (11) primary schools participated in this event. Students of San Fernando TML emerged as first and second place winners in the competition. San Fernando Boys’ R.C. School captured the third place and San Fernando Girls’ Government the fourth place. Participating students were awarded cash, trophies and tokens. The winning school was awarded the TECU Challenge trophy. This competition is a means of educating the students on the Credit Union Movement and its philosophy, both locally and internationally. The membership of the Credit Union can look forward to Financial Seminars, two (2) of which are planned for the coming year. These seminars would include topics such as Estate and Will Planning, Investments and Personal Financial Management. The Education Committee wishes to express its sincere appreciation to the Board of Directors, other Committees and the Administrative Staff for their unstinting support throughout the past year. We look forward to continued support as we pursue our mandate of keeping members educated, empowered and informed. 44 TECU Credit Union Annual Report 2013 45 TECU Credit Union Annual Report 2013 Membership Update Co-operative Credit Union Legislation Background As you are aware, a new regulatory legislative regime for Cooperative Credit Unions was proposed by the Central Bank of Trinidad and Tobago (CBTT): this was mandated by the Cabinet in July 2005. In this regard the CBTT issued a Policy Proposal Document (PPD), and in 2006, invited units of the Co-operative Credit Union Movement (CCUM) to participate in its review. These discussions also included the Commissioner for Co-operative Development (CCD). During consultations in the period 2006 to 2009, the CCUM made several recommendations on the PPD to the CBTT, some of which were incorporated in a final document in November 2009. The Board of Directors of TECU, in response to its invitation appointed a Legislative Committee (LC) to address the issues of impending legislation. The Board also approved TECU’s collaboration with the rest of the CCUM, thus enabling the issues to be addressed in a more comprehensive manner. TECU participated fully in these consultations and, during these discussions, was partly instrumental in influencing a unified approach to the CBTT by the Movement. Consultations on the Credit Union (CU) Bill, CS (Amendment) Bill and Related Regulations In November 2011, after numerous consultations between the CBTT and the CCUM, in which TECU played a significant role, the CBTT issued the first draft of the CU Bill, 2011. Once again the CCUM was invited to participate in its review. In 2012, draft Regulations, in support of the CU Bill, were issued. Up to July 17, 2013, discussions with the CBTT continued, when the Governor of the CBTT, at a meeting with the CCUM, terminated the discussions prematurely. However, the Governor did invite the CCUM to submit any further written comments in support of the CCUM’s positions. From September 2009, the CCD led discussions on identifying Sections of the Co-operative Societies Act (CSA), Chapter 81:03, which would require amendments in order to facilitate the 46 TECU Credit Union Annual Report 2013 Membership Update (continued) introduction of the CU Bill and Regulations. Discussions were terminated prematurely in April, 2010. In 2013 the CS (Amendment) Bill was introduced and discussions commenced. At the time of writing, discussions with the CCD are ongoing. CCUM’s Position on CU Legislation It should be emphasized that TECU, together with the rest of the CCUM, supports the updating of Co-operative Legislation and appropriate supervision based on a national policy on co-operatives. Accordingly, the CCUM would like to ensure that the role CUs are playing in Society is strengthened and sustained. Therefore, any legislation that provides for a conducive environment, in which CUs (especially small CUs) can grow and further develop, is welcomed. Such an environment should also allow for the formation of new CUs without cumbersome barriers - administrative or otherwise. Dual Regulation of CUs An amended CSA will remain fully applicable to all co-operatives except CUs, which will remain under the control of the CCD for administrative and constitutional purposes only. Under the new CU Bill and its Regulations, only CUs will be regulated by the CBTT. Arising out of these two pieces of legislation, the CCUM will be regulated/supervised by two separate governmental agencies, unlike previously, where all co-operatives, including CUs, were supervised and administered completely under the remit of the Co-operative Division. It is our belief that the regulation and administration of CUs by these two separate governmental agencies respectively, will pose considerable confusion and complexity for the CCUM. In addition, the values and principles of co-operativism as they relate to CUs will be lost. In the circumstances, the CCUM has been calling for the maintenance of One Regulator. Discussions on the dual regulation of Credit Unions have not yet been satisfactorily concluded. Unfavourable Provisions in the CU Bill and the CS (Amendment) Bill During consultations with the CBTT and the CCD, the CCUM was able to identify several unfavourable provisions and short-comings of the proposed CU legislation and the CS amendments, and their impact on the CCUM. Some of the major issues include: 1. Absence of a national policy on co-operatives in Trinidad and Tobago; 2. Barriers to the formation of new CUs and threats to the continued existence of Credit Unions; 47 TECU Credit Union Annual Report 2013 Membership Update (continued) 3. The requirement for a high percentage of CU officers to possess advanced and/or specialised academic qualifications; 4. The provision to use the High Court for settlement and/or redress, as against the existing facility of the CCD, as provided by the Co-operative Societies Act Chapter 81:03. (The high costs and time associated with the use of the High Court is of major concern) 5. Reduction in the rights to ownership and decision making of their Credit Union 6. Reduction in the resource pool of volunteers by the imposition of advanced level educational requirements, and the introduction of severe penalties for non-compliance 7. Restrictions on the business of a Credit Union, by limiting the lines, and extent of business in which a Credit Union can engage 8. Transition periods proposed in the CU Bill are too short, and therefore, threaten the survival of units in particular and the Sector in general Status of Consultations The CBTT has accepted several of the CCUM’s recommendations on provisions in the CU Bill and associated Regulations. Likewise, the CCD has accepted equivalent proposals for adoption in the amendments to the CSA and its Regulations. However, there are many proposals of immense significance to individual members and for the survival of units, which require changes to the thinking of the CBTT and the Co-operative Division and to the contents of the respective Bills. Next Steps The CCUM recognises the potential contribution the Co-operative Sector can make to the socio-economic welfare of the Society; therefore, the efforts of the CCUM are aimed at contributing to the realisation of this potential. Although some progress has been made, the CCUM believes that there are still a number of critical issues in the proposed draft bills that have not been addressed satisfactorily and conclusively. The CCUM also believes that our opinions are not ad hoc, but are based on sound co-operative values, principles, and practice. Our commitment is to nurture, grow, and develop a strong Co-operative Credit Union Sector in Trinidad and Tobago. In order to interpret and evaluate the implications of the provisions on the Sector, TECU, in conjunction with the CCUM, has embarked on the engagement of expertise to review the draft legislation, and report on its impact on the CCUM. On completion of this exercise, the CCUM would use the 48 TECU Credit Union Annual Report 2013 Membership Update (continued) outcome/results of the studies to strengthen the rationale for improvement of the proposed legislation. The CCUM will also review the CBTT’s recent publication entitled: “The Consultation Paper for the Establishment of a Protection Fund for Deposits and Shares held in CUs”. This Paper deals with a mandatory insurance fund for credit unions. The idea of a Deposit Insurance was originally proposed in the PPD, but was not mentioned in the draft CU Bill. The protection fund will now be presented separately as proposed amendments to the Central Bank Act. Going forward, the CCUM will advance discussions with the CCD on the CS (Amendment) Bill. TECU, in like manner, will continue to contribute to the CCUM’s responses to proposed CU legislation, and will update our membership on developments periodically. 49 TECU knows each member has different needs. Loan financing can be accessed for a wide range of purposes to satisfy your financial needs. Types of Loans: • Shares & Character • Bill of Sale- Vehicles • Mortgage • Other Secured Loans • Co-Maker • Insurance Policy • Fixed Deposit $ $ $$ TECU LOANS $ $ $ $$$ $ $ $$$ $ $ Loan financing available for: Mortgages, Education, Property Development, Medical, Motor Vehicles, Vacation and Personal Effects. Benefits of a TECU Loan: • Fixed interest rates • Free Insurance coverage on loans up to age 80 • No processing fees on loans • No penalty for lump sum payments • Cashless Access (with your LinCU Visa Debit card) • Members may access all our loan products at our three locations TECU Credit Union Annual Report 2013 Statement of Management Responsibilities It is the responsibility of management to prepare financial statements for each financial year which give a true and fair view of the state of affairs of TECU Credit Union Co-Operative Society Limited (“the Credit Union”) as at the end of the financial year and of the operating results of the Credit Union for the year. It also requires management to ensure that the Credit Union keeps proper accounting records which disclose with reasonable accuracy at any time the financial position of the Credit Union. They are also responsible for safeguarding the assets of the Credit Union. Management is responsible for the preparation and fair presentation of these financial statements in accordance with International Financial Reporting Standards. This responsibility includes designing, implementing and maintaining internal controls relevant to the preparation and fair presentation of financial statements that are free from material misstatement, whether due to fraud or error, selecting and applying appropriate accounting policies, and making accounting estimated that are reasonable in the circumstances. Management accepts responsibility for the annual financial statements, which have been prepared using appropriate accounting policies supported by reasonable and prudent judgments and estimates, in conformity with International Financial Reporting Standards. Management is of the opinion that the financial statements give a true and fair view of the state of the financial affairs of the Credit Union and of its operating results. Management further accepts responsibility for the maintenance of accounting records which may be relied upon in the preparation of financial statements, as well as adequate systems of internal financial control. Nothing has come to the attention of Management to indicate that the Credit Union will not remain a going concern for at least the next twelve months from the date of this statement. President Honorary Treasurer Member of Supervisory Committee April 2, 2014 51 TECU Credit Union Annual Report 2013 Report of the Independent Auditors To the shareholders of TECU Credit Union Co-Operative Society Limited We have audited the accompanying financial statements of TECU Credit Union Co-Operative Society Limited (the Credit Union) which comprise the statement of financial position as at December 31, 2013 and the statements of comprehensive income, changes in members’ equity and cash flows for the year then ended and a summary of significant accounting policies and other explanatory information. Management’s responsibility for the financial statements Management is responsible for the preparation and the fair presentation of these financial statements in accordance with International Financial Reporting Standards and for such internal controls as management determines is necessary to enable the preparation of the financial statements that are free from material misstatement, whether due to fraud or error. Auditors’ responsibility Our responsibility is to express an opinion on these financial statements based on our audit. We conducted our audit in accordance with International Standards on Auditing. Those standards require that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance about whether the financial statements are free from material misstatement. An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial statements. The procedures selected depend on the auditor’s judgment, including the assessment of the risks of material misstatement of the financial statements, whether due to fraud or error. In making those risk assessments, we consider internal controls relevant to the entity’s preparation and fair presentation of the financial statements in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control. An audit also includes evaluating the appropriateness of 52 TECU Credit Union Annual Report 2013 accounting policies used and the reasonableness of accounting estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion. Opinion In our opinion, the financial statements present fairly, in all material respects, the financial position of the TECU Credit Union Co-Operative Society Limited as at December 31, 2013 and of its financial performance and its cash flows for the year then ended in accordance with International Financial Reporting Standards . Emphasis of Matter Included in Accounts Receivable for the year ended December 31, 2013 is an amount of $98,689,249 (net of a provision for impairment of $28,609,935) invested in Colonial Life Insurance Company (Trinidad) Limited (“CLICO”). The Credit Union is in the process of negotiating the final settlement amount with CLICO and has obtained confirmation that the Government of the Republic of Trinidad and Tobago will honour amounts outstanding in line with previously prescribed terms. The Credit Union, in accordance with the Co-operative Societies Act 1971 and following industry norm, recognizes interest income on members’ loan on the cash basis (as per note 2(n)) which is contrary to the accrual basis per International Accounting Standard No.1 – Presentation of financial statements. Other Matter The financial statements of the Credit Union for the year ended December 31, 2012 were audited by another auditor, whose report dated April 30, 2013 expressed an qualified opinion on these statements. Chartered Accountants April 2, 2014 Port of Spain Trinidad and Tobago 53 TECU Credit Union Annual Report 2013 Statement of Financial Position As at December 31, 2013 Notes2013 $ ASSETS Cash and cash equivalents Investments Loans to members Property, plant and equipment Investment properties Accounts receivable and prepayments 2012 $ 6 97,450,712 149,671,962 7 820,197,809647,906,854 8 582,051,734 532,859,624 9 45,718,735 45,358,847 10 12,853,290 8,095,730 11 110,448,038 147,658,066 Total Assets 1,668,720,318 1,531,551,083 MEMBERS’ EQUITY, RESERVES AND LIABILITIES Members’ Equity and Reserves Capital reserve 12 Investment re- measurement reserve 13 Reserve fund 14 Education fund 15 Charity fund 16 Group life reserve 17 Retained earnings 8,905,919 13,702,381 61,964,745 450,000 235,000 3,229,857 51,155,175 8,905,919 5,349,056 58,024,817 450,000 235,000 3,229,857 44,466,282 139,643,077 120,660,931 Liabilities Members’ deposits 18 Accounts payable and accruals 19 Retirement benefit liability 20 Due to deceased and former members Members’ shares 21 320,769,995 9,075,759 1,897,000 13,573,651 1,183,760,836 316,793,190 10,459,700 1,344,900 12,221,312 1,070,071,050 1,529,077,241 1,410,890,152 Total Members’ Equity, Reserves and Liabilities 1,668,720,318 1,531,551,083 The accompanying notes form an integral part of these financial statements. On April 2, 2014 the Board of Directors of TECU Credit Union Co-Operative Society Limited authorised these financial statements for issue. President 54 Treasurer Member of Supervisory Committee TECU Credit Union Annual Report 2013 Statement of Comprehensive Income Year ended December 31, 2013 Notes2013 $ Revenue Interest income 22 Interest expense 91,204,111 (8,435,052) 2012 $ 88,145,784 (10,915,945) Net interest income 82,769,059 77,229,839 Other (expense) income 23 (57,299) 486,752 Gain (loss) on foreign currency translation 576,847 (182,442) 83,288,607 77,534,149 Expenses Administration and other 24 Salaries, wages and associated benefits 25 CUNA insurance premium Office building (net) 26 Officers’ expenses 27 Education Fund expenses Charity Fund expenses Finance cost 14,337,238 19,354,684 7,053,546 2,149,281 643,818 258,795 164,910 32,375 26,173,150 16,280,620 6,592,938 1,155,923 551,125 114,116 191,260 45,552 Total expenses 43,994,647 51,104,684 Surplus for the year 39,293,96026,429,465 Other comprehensive income Unrealised gain on available-for-sale financial assets 8,353,325 9,229,568 Total comprehensive income for the year 47,647,285 35,659,033 The accompanying notes form an integral part of these financial statements. 55 56 - Funds expenditure - Dividends paid - - - - - - - - 8,353,325 8,353,325 5,349,056 5,349,056 - - - (2,337) - 10,532 - - - 3,929,396 - 58,024,817 58,024,817 2,642,946 - (114,116) 114,116 - - - - - - - - - 197,260 - - - - - - - - - - 164,910 - - - - - - - - - - - - 235,000 3,229,857 235,000 3,229,857 (191,260) (258,795) (164,910) 258,795 450,000 450,000 8,905,91913,702,381 61,964,745450,000 235,0003,229,857 - - 9,229,568 9,229,568 229,000 3,229,857 The accompanying notes form an integral part of these financial statements. 2013 Balance at December 31, Funds expenditure income - - Adjustment Transfer from net - - - 8,905,919 income Total comprehensive Surplus for the year income Other comprehensive 2013 Balance at January 1, 2012 8,905,919 - Transfer from net income Balance at December 31, - - - - 8,905,919 (3,880,512) 55,384,208 450,000 Dividends paid income Total comprehensive Surplus for the year income Other comprehensive 2012 - 219,203 - - 10,532 (423,705) - (28,251,966) 47,647,285 39,293,960 8,353,325 120,660,931 120,660,931 (88,510) (949,762) (26,841,670) 35,659,033 26,429,465 9,229,568 112,881,840 51,155,175139,643,077 - (4,353,101) ( 28,251,966) 3 9,293,960 3 9,293,960 44,466,282 44,466,282 (3,904,084) ( 26,841,670) 26,429,465 26,429,465 48,563,368 Investment Group Total CapitalRe-measurementReserve Education Charity Life Retained Member’s ReserveReserve Fund Fund Fund Reserve Earnings Equity $ $ $ $$ $ $ $ Balance at January 1, TECU Credit Union Annual Report 2013 Statement of Changes in Members’ Equity and Reserves Year ended December 31, 2013 TECU Credit Union Annual Report 2013 Statement of Cash Flows Year ended December 31, 2013 20132012 $$ CASH FLOWS FROM OPERATING ACTIVITIES Surplus for the year 39,293,960 26,429,465 Adjustments for: Gain on disposal of investment property (573,410) Adjustment to property, plant and equipment 145,065 3,367,219 Impairment of investments 5,382,855 Gain on disposal of investments (1,568,194) Amortisation of investments 1,759,610 539,339 Loss on disposal of property, plant and equipment 7,179 Depreciation 4,273,8894,681,161 Gain (loss) on foreign currency translation (576,847) 182,442 Provision for losses 6,749,103 Retirement benefit cost 1,242,200 2,303,900 Adjustment to funds expenditure (423,705) (1,038,272) Operating profit before changes in working capital Change in accounts receivable and prepayments Change in loans to members Change in Members’ deposits Change in accounts payable and accruals Retirement benefit contributions paid Net cash from operating activities 45,714,17246,462,787 37,210,028 28,012,513 (49,192,110) (24,541,768) 3,976,805 3,829,551 (1,373,409) 472,867 (690,100) (386,800) 35,645,386 53,849,150 57 TECU Credit Union Annual Report 2013 Statement of Cash Flows (continued) Year ended December 31, 2013 20132012 $$ CASH FLOWS FROM INVESTING ACTIVITIES Purchase of property, plant and equipment (4,778,842) (4,887,503) Additions to investment properties (4,757,560) (160,977) Proceeds from disposal of investment properties 695,600 Net proceeds from (purchases of) investments (165,120,393) (106,097,104) Net cash used in investing activities(174,656,795) (110,449,984) CASH FLOWS FROM FINANCING ACTIVITIES Change in deceased and former Members’ balances Change in Members’ shares Dividends paid on Members’ shares Net cash from financing activities Net movement in cash and cash equivalents 1,352,339 113,689,786 (28,251,966) 5,240,554 93,471,453 (26,841,670) 86,790,159 71,870,337 (52,221,250) 15,269,503 CASH AND CASH EQUIVALENTS AT BEGINNING OF YEAR 149,671,962 CASH AND CASH EQUIVALENTS AT END OF YEAR (Note 6) 97,450,712 134,402,459 149,671,962 The accompanying notes form an integral part of these financial statements. 58 TECU Credit Union Annual Report 2013 Notes to the Financial Statements December 31, 2013 1. Incorporation and Principal Activities TECU Credit Union Co-operative Society Limited (“the Credit Union”) was incorporated under the Co-operative Societies Act of the Republic of Trinidad and Tobago on January 2, 1947. Its registered office is situated at TECU House, Southern Main Road, Marabella. It operates for the benefit of employees, pensioners and contractors of the Petroleum Company of Trinidad and Tobago Limited, its successors, subsidiaries and associated companies and institutions and who are closely connected with the bonafide employees, pensioners and contractors as stated above and such persons and personnel of companies and institutions approved by the Board of Directors. The Credit Union is also an insurance agent for Guardian General Limited and CUNA Caribbean Insurance Society Limited and operates resorts. In February 2014, the Credit Union entered into a business arrangement with Lazzari and Sampson Travel Service. On April 2, 2014 the Board of Directors of the Credit Union authorised these financial statements for issue. 2.Basis of Presentation These financial statements have been prepared in accordance with International Financial Reporting Standards (IFRSs) as issued by the International Accounting Standards Board. These financial statements were prepared under the historical cost convention, except for the measurement at fair value of available-for-sale investments and certain other financial instruments. he Credit Union’s functional and presentation currency is the Trinidad and T Tobago dollar. The preparation of financial statements in compliance with IFRS requires management to make certain critical accounting estimates and to exercise its judgment in the process of applying the Credit Union’s accounting policies. It also requires the use of assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of income and expenditure during the reporting period. Although these estimates are based on management’s best knowledge of current events and actions, actual results may ultimately differ from those estimates. 59 TECU Credit Union Annual Report 2013 December 31, 2013 Notes to the Financial Statement (continued) 3. Significant Accounting Policies a) Cash and cash equivalents Cash and cash equivalents consist of cash on hand, deposits with banks, and other short-term highly liquid investments with original maturities of three months or less. They are carried at cost, which approximates fair value. b)Investments The Credit Union has classified all investments into the following categories: Held-to-maturity hese securities are held with the positive intention of holding them to T maturity and are stated at amortised cost less provisions made for any permanent diminution in value. Amortised cost is calculated by taking into account any premium or discounts on acquisition over the period of maturity using the effective interest rate method. Available-for-sale These securities are intended to be held for an indefinite period of time but may be sold in response to the needs for liquidity or changes in interest rates, exchange rates or equity prices. After initial recognition, available-for-sale investments are measured at fair value with unrealised gains or losses recognised in the investment re-measurement reserve account. or actively traded investments, fair value is determined by reference F to stock exchange quoted market prices at the statement of financial position date, adjusted for transaction costs necessary to realise the investment. For investments where there is no quoted market price, the carrying value is deemed to approximate fair value. All “regular way” purchases and sales are recognised at settlement date. c) Trade receivables Trade receivables are measured at cost. Appropriate allowances for estimated irrecoverable amounts are recognised in the statement of comprehensive income when there is objective evidence that the asset is impaired. 60 December 31, 2013 TECU Credit Union Annual Report 2013 Notes to the Financial Statement (continued) 3. Significant Accounting Policies (continued) d) Loans to members Loans to members are stated at principal amounts outstanding net of allowances for loan losses. Specific provisions are made for potential losses on non-performing loans on the basis of net realisable value. Periodic portfolio reviews are conducted during the course of each year to determine the adequacy of provisions. Loans are secured by various forms of collateral, including charges over tangible assets, certificates of deposit, and assignment of funds held with other financial institutions. e) Trade payables Trade payables are initially measured at fair value, and are subsequently measured at cost. f) Members’ deposits Members’ deposits are stated at the principal amounts invested by members together with any capitalised interest. Members’ deposits bear interest at rates that are not significantly different from current market rates and are assumed to have discounted cash flow values which approximate carrying values. g) Members’ shares Members’ shares are classified as liabilities and consist of an unlimited number of shares at cost value of $5 each. h) Financial instruments Financial assets All regular way purchases and sales of financial assets are recognised or derecognised on the trade date, that is, the date on which the Credit Union commits itself to purchase or sell an asset. A regular way purchase and sale of financial assets is a purchase or sale of an asset under a contract whose terms require delivery of the asset within the timeframe established generally by regulation or convention in the marketplace concerned. When financial assets are recognised initially, they are measured at the fair value of the consideration given plus transaction costs directly attributable to the acquisition of the asset. Financial assets are derecognised when the contractual rights to receive the cash flows expire or where the risks and rewards of ownership of the assets have been transferred. 61 TECU Credit Union Annual Report 2013 December 31, 2013 Notes to the Financial Statement (continued) 3. Significant Accounting Policies (continued) h) Financial instruments (continued) Financial assets (continued) Financial assets comprise the following cash and cash equivalents, trade receivables, investments and loans to members. Financial instruments are contracts that give rise to a financial asset of one entity and a financial liability or equity instrument of another entity. Financial assets and financial liabilities are recognised on the Credit Union’s statement of financial position when the Credit Union becomes a party to the contractual provisions of the instrument. Financial liabilities When financial liabilities are recognised initially, they are measured at fair value of the consideration given plus transaction costs directly attributable to the acquisition of the liability. Financial liabilities are remeasured at amortised cost using the effective interest method. Financial liabilities are derecognised when they are extinguished that is when the obligation specified in the contract is discharged, cancelled or expired. The difference between the carrying amount of a financial liability extinguished and the consideration paid is recognised in the statement of comprehensive income. inancial liabilities comprise trade payables, members’ deposits and F members’ shares. i) Impairment of financial assets The Credit Union assesses at each reporting date whether there is objective evidence that a financial asset or group of financial assets is impaired. A financial asset or group of financial assets is impaired and impairment losses are incurred if and only if, there is objective evidence of impairment as a result of one or more events that occurred after the initial recognition of the asset (a “loss event”) and that event (or events) has an impact on the estimated future cash flows of the financial asset or group of financial assets that can be reliably estimated. Objective evidence that a financial asset or group of financial assets is impaired includes observable data that comes to the attention of the Credit Union about the following loss events: i) Significant financial difficulty of the issuer or obligor. 62 December 31, 2013 TECU Credit Union Annual Report 2013 Notes to the Financial Statement (continued) 3. Significant Accounting Policies (continued) i) Impairment of financial assets (continued) ii) A breach of contract, such as default or delinquency in interest or principal payments. iii)It is probable that the borrower will enter in bankruptcy or other financial reorganisation iv)The disappearance of an active market for that financial asset because of financial difficulties. v) Observable data indicating that there is a measurable decrease in the estimated cash-flows from a group of financial assets since the initial recognition of those assets, although the decrease cannot yet be identified with individual financial assets in the group, including adverse changes in the payment status of borrowers in the Credit Union or national or economic conditions that correlate with defaults on assets in the Credit Union. The Credit Union first assesses whether objective evidence of impairment exists individually for financial assets that are individually significant. If the Credit Union determines that no objective evidence of impairment exists for an individually assessed financial asset, it includes the asset in a group of financial assets with similar credit risk characteristics and collectively assesses them for impairment. Assets that are individually assessed for impairment and for which an impairment loss is or continues to be recognised are not included in a collective assessment of impairment. Impairment losses are recorded in an allowance account and are measured and recognised as follows: i) Financial assets measured at amortised cost The difference between the assets’ carrying amount and the present value of the estimated future cash flows discounted at the financial asset’s original effective interest rate is recognised in the statement of comprehensive income. If, in a subsequent period, the amount of the impairment loss decreases and the decrease can be related objectively to an event occurring after the impairment was recognised (such as improvement in the debtor’s credit rating), the previously recognised loss is reversed to the extent that the carrying amount of the financial asset does not exceed what the amortised cost would have been had the impairment not been recognised at the date that the impairment is 63 TECU Credit Union Annual Report 2013 December 31, 2013 Notes to the Financial Statement (continued) 3. Significant Accounting Policies (continued) i) Impairment of financial assets (continued) i) Financial assets measured at amortised cost (continued) reversed. The amount of the reversal is recognised in the statement of comprehensive income. ii) Financial assets measured at cost The difference between the assets’ carrying amount and the present value of the estimated future cash flows (excluding future credit losses that have not been incurred) discounted at the current market’s rate of return for similar financial assets is recognised in the statement of comprehensive income. These losses are not reversed. j) Property, plant and equipment roperty, plant and equipment are stated at historical cost less P accumulated depreciation. Depreciation is provided on the declining balance method, except for building and computers, which are depreciated on the straight-line basis. he following rates, considered appropriate to write-off the assets over T their estimated useful lives, are applied: Buildings - 2 ½% - 5% Computer equipment - 20% Office furniture and equipment - 10% - 33 1/3% Beach house furniture - 20% - 33 1/3% Motor vehicles - 20% The assets’ residual values and useful lives are reviewed at each reporting date, and adjusted as appropriate. An asset’s carrying amount is written down immediately to its recoverable amount if the asset’s carrying amount is greater than its estimated recoverable amount. Gains and losses on disposals are determined by comparing the proceeds with the carrying amount and are recognised in the statement of comprehensive income. The Credit Union’s leasehold lands have been acquired under long-term leases ranging in terms from 199 years to 999 years. In view of the longterm nature of these leases, no amortisation is considered necessary. 64 December 31, 2013 TECU Credit Union Annual Report 2013 Notes to the Financial Statement (continued) 3. Significant Accounting Policies (continued) k) Investment properties Investment properties are properties held to earn rentals and/or for capital appreciation (including property under construction for such purposes). Investment properties are measured initially at cost, including transaction costs. Subsequent to initial recognition, investment properties are measured in accordance with the cost model as set out in International Accounting Standard (IAS) 16 Property, Plant and Equipment, i.e. cost less accumulated depreciation and less accumulated impairment losses. An investment property is derecognised upon disposal or when the investment property is permanently withdrawn from use and no future economic benefits are expected from the disposal. Any gain or loss arising on derecognition of the property (calculated as the difference between the net disposal proceeds and the carrying amount of the asset) is included in profit or loss in the period in which the property is derecognised. l) Pension plan All permanent employees of the Credit Union are members of TECU Credit Union Co-operative Society Limited’s Pension Fund Plan (the Plan), which is a defined benefit plan. Provision is made for pension benefits based on the Plan’s members’ salaries. Pension benefits are based upon contributions made by members and the Credit Union during employment and determined by actuarial valuations of the Pension Fund Plan. IAS 19 Employee Benefits, requires the use of actuarial techniques on an annual basis to measure the present value of the defined benefit obligation, the related current service cost and the actuarial gains and losses. Under the terms of a trust deed dated 26 October 1981, the Trustees have entered into a Group Deposit Administration contract with Colonial Life Insurance Company (Trinidad) Limited for the purpose of administering the Pension Fund Plan. m) Due to deceased and former members Any amounts standing to the credit of the deceased and former members’ accounts are transferred to a special account. The Credit Union is, however, still liable for payments of these amounts and upon notification by the beneficiaries or the former members, the amounts are paid. 65 TECU Credit Union Annual Report 2013 December 31, 2013 Notes to the Financial Statement (continued) 3. Significant Accounting Policies (continued) n)Provisions Provisions are recognised when the Credit Union has a present legal or constructive obligation as a result of past events. It is more likely than not that an outflow of resources will be required to settle the obligation and the amount has been reliably estimated. The amount recognised as a provision is the best estimate of the consideration required to settle the present obligation at the statement of financial position date, taking into account the risks and uncertainties surrounding the obligation. Where a provision is measured using the cash flows estimated to settle the present obligation, its carrying amount is the present value of those cash flows. o) Revenue recognition Loan Interest Interest on members’ loans is accounted for on a cash basis in accordance with the Co-operative Societies Act 1971. Investment Income Income from investments is accounted for on the accruals basis except for dividends, which are accounted for on a cash basis. Other Income and Expenses Other income and expenses are accounted for on the accrual basis. p) Dividends payable to members The dividend is computed on the basis of the average value of shares in issue throughout the year. The average being determined on the basis of the value of shares held at the end of each day. q) Foreign currency Monetary assets and liabilities denominated in foreign currencies are expressed in Trinidad and Tobago dollars at rates of exchange ruling at the reporting date. All revenue and expenditure transactions denominated in foreign currencies are translated at the average rate and the resulting profits and losses on exchange from these trading activities are recorded in the statement of comprehensive income. r) Comparative figures Where necessary, comparative figures have been adjusted to conform with changes in presentation in the current year. . 66 December 31, 2013 TECU Credit Union Annual Report 2013 Notes to the Financial Statement (continued) 4.Financial Risk Management Financial risk factors The Credit Union is exposed to interest rate risk, credit risk, liquidity risk, currency risk, operational risk, compliance risk and reputation risk arising from the financial instruments that it holds. The risk management policies employed by the Credit Union to manage these risks are discussed below: a) Interest rate risk Interest rate risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in market interest rates. The Credit Union is exposed to interest rate risk through the effect of fluctuations in the prevailing levels of interest rates on interest bearing financial assets and liabilities, including investments in bonds, loans, customer deposits and other funding instruments. The exposure is managed through the matching of funding products with financial services and monitoring market conditions and yields. i)Bonds The Credit Union invests mainly in medium to long term bonds consisting of both floating rate and fixed rate instruments. The market values of the fixed rate bonds are not very sensitive to changes in interest rates. The market values of the floating rate bonds are sensitive to changes in interest rates. The longer the maturity of the bonds, the greater is the sensitivity to changes in interest rates. As these assets are being held to maturity and are not traded, any changes in market value will not impact the statement of comprehensive income. The Credit Union actively monitors bonds with maturities greater than ten years, as well as the interest rate policies of the Central Bank of Trinidad and Tobago. ii)Loans The Credit Union generally invests in fixed rate loans for terms not exceeding five years. These are funded mainly from member deposits and shares. 67 TECU Credit Union Annual Report 2013 December 31, 2013 Notes to the Financial Statement (continued) 4.Financial Risk Management (continued) a) Interest rate risk (continued) ii) Loans (continued) The table below summarises the Credit Union’s exposure to interest rate risks. Included in the table are the Credit Union’s financial assets and liabilities at carrying amounts: Due on Due in Due 2-5 Due over Non-interest Carrying Demand 1 year years 5 years bearing Amount $ $$ $ $ $ As at December 31, 2013 Assets Cash and cash equivalents 96,048,954 - - - 1,401,758 97,450,712 Investments - 99,982,708 157,800,894 562,414,207 - 820,197,809 Loans to Members - 37,643,052 350,183,192 194,225,490 - 582,051,734 Accounts receivable - - - - 110,448,038 110,448,038 96,048,954 Liabilities Members’ deposits - Accounts payable and Accruals - Due to deceased and former members 13,573,651 Members’ shares 1,183,760,836 Interest Sensitivity Gap 1,197,334,487 111,849,796 1,610,148,293 156,189,969 164,580,026 - - 320,769,995 - - - 9,075,759 9,075,759 - - - - - - - - 13,573,651 1,183,760,836 156,189,969 164,580,026 - 9,075,759 1,527,180,241 (1,101,285,533) 18,564,209343,404,060 756,639,697 102,774,037 As at December 31, 2012 Assets Cash and cash equivalents 148,098,081 Investments - Loans to Members - Accounts receivable and prepayments - 68 137,625,760 507,984,086 756,639,697 - - - 191,101,609 143,475,161 313,330,084 37,418,732 328,054,054 167,386,838 82,978,052 1,573,881 - - 149,671,962 647,906,854 532,859,624 - 147,658,066 147,658,066 148,098,081 228,520,341 471,529,215 480,716,922 Liabilities Members’ deposits - 66,872,273 249,920,917 - Accounts payable and accruals - - - - Due to deceased and former members 12,221,312 - - - Members’ shares 1,070,071,050 - - - 1,082,292,362 66,872,273 249,920,917 - Interest Sensitivity Gap (934,194,281) 161,648,068 221,608,298 480,716,922 149,231,947 1,478,096,506 - 316,793,190 10,459,700 10,459,700 - - 10,459,700 12,221,312 1,070,071,050 1,409,545,252 138,772,247 68,551,254 - - December 31, 2013 TECU Credit Union Annual Report 2013 Notes to the Financial Statement (continued) 4.Financial Risk Management (continued) b) Credit risk Credit risk arises when a failure by counter parties to discharge their obligations could reduce the amount of future cash inflows from financial assets on hand at the Statement of Financial Position date. The Credit Union relies heavily on a written Loan Policy Manual, which sets out in detail the current policies governing the lending function and provides a comprehensive framework for prudent risk management of the credit function. Adherence to these guidelines is expected to communicate the Credit Union’s lending philosophy; provide policy guidelines to team members involve in lending; establish minimum standards for credit analysis, documentation, decision making and post-disbursement administration; as well as create the foundation for a sound credit portfolio. The Credit Union’s loan portfolio is managed and consistently monitored by the Credit Committee and is adequately secured by collateral and where necessary, provisions have been established for potential credit losses on delinquent accounts. Cash balances are held with high credit quality financial institutions and the Credit Union has policies to limit the amount of exposure to any single financial institution. The Credit Union also actively monitors global economic developments and government policies that may affect the growth rate of the local economy. c) Liquidity risk Liquidity risk is the risk that arises when the maturity dates of assets and liabilities do not match. An unmatched position potentially enhances profitability, but can also increase the risk of losses. The Credit Union has procedures with the object of minimising such losses such as maintaining sufficient cash and other highly liquid current assets and by having available an adequate amount of committed credit facilities. The Credit Union is able to make daily calls on its available cash resources to settle financial and other liabilities. 69 TECU Credit Union Annual Report 2013 December 31, 2013 Notes to the Financial Statement (continued) 4.Financial Risk Management (continued) c) Liquidity risk (continued) Following are the contractual maturities of financial liabilities: Due on Up to One to Over demand one year five years five years Total $ $ $ $$ As at December 31, 2013 Liabilities Members’ deposits Accounts payable and accruals Due to deceased and former members Members’ shares 13,573,651 1,183,760,836 Total Liabilities 1,197,334,487 165,265,728 164,580,026 - 1,527,180,241 - 66,872,273 249,920,917 - 316,793,190 - 10,459,700 - - 10,459,700 12,221,312 1,070,071,050 - - - - - - 12,221,312 1,070,071,050 As at December 31, 2012 Liabilities Members’ deposits Accounts payable and accruals Due to deceased and former members Members’ shares Total Liabilities - 156,189,969 164,580,026 - 320,769,995 - 9,075,759 - - 9,075,759 - - - 13,573,651 -1,183,760,836 1,082,292,362 - - 77,331,973 249,920,917 -1,409,545,252 Risk management The matching and controlled mismatching of the maturities and interest rates of assets and liabilities are fundamental to the management of the Credit Union. The Credit Union employs various asset/liability techniques to manage liquidity gaps. Liquidity gaps are mitigated by the marketable nature of a substantial segment of the Credit Union’s assets as well as generating sufficient cash from new and renewed members’ deposits and shares. To manage and reduce liquidity risk the Credit Union’s management actively seeks to match cash inflows with liability requirements. 70 December 31, 2013 TECU Credit Union Annual Report 2013 Notes to the Financial Statement (continued) 4.Financial Risk Management (continued) d) Currency risk Currency risk is the risk that the value of financial instruments will fluctuate due to changes in foreign exchange rates. Currency risk arises when future commercial transactions and recognised assets and liabilities are denominated in a currency that is not the Credit Union’s measurement currency. The Credit Union is exposed to foreign exchange risk arising from various currency exposures primarily with respect to the United States Dollar. The Credit Union’s management monitors the exchange rate fluctuations on a continuous basis and acts accordingly. The carrying amounts of the Credit Union’s United States dollar denominated monetary assets at the end of the reporting period are as follows: 20132012 $$ Cash and cash equivalents Investments 7,655,097 221,153,022 43,003,625 166,571,949 228,808,119 209,575,574 e) Operational risk Operational risk is the risk derived from deficiencies relating to the Credit Union’s information technology and control systems, as well as the risk of human error and natural disasters. The Credit Union’s systems are evaluated, maintained and upgraded continuously. Supervisory controls are installed to minimise human error. Additionally, staff is often rotated and trained on an on-going basis. f) Compliance risk Compliance risk is the risk of financial loss, including fines and other penalties, which arise from non-compliance with laws and regulations of the state. The risk is limited to a significant extent due to the supervision applied by the Commissioner for Co-operative Development, as well as by the monitoring controls applied by the Credit Union. The Credit Union has a Compliance Officer as well as an Internal Audit Department which does routine reviews on compliance. 71 TECU Credit Union Annual Report 2013 December 31, 2013 Notes to the Financial Statement (continued) 4.Financial Risk Management (continued) g) Reputation risk The risk of loss of reputation arising from the negative publicity relating to the Credit Union’s operations (whether true or false) may result in a reduction of its clientele, reduction in revenue and legal cases against the Credit Union. The Credit Union engages in public social endeavours to engender trust and minimise this risk. 5. Critical Accounting Estimates and Judgments The preparation of financial statements in accordance with IFRS requires management to make judgements, estimates and assumptions in the process of applying the Credit Union’s accounting policies (see basis of preparation). Estimates and judgments are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. The Credit Union makes estimates and assumptions concerning the future. However, actual results could differ from those estimates as the resulting accounting estimates will, by definition, seldom equal the related actual results. The estimates and assumptions that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial year are discussed below. Changes in accounting estimates are recognised in the statement of comprehensive income in the period in which the estimate is changed, if the change affects that period only, or in the period of the change and future periods if the change affects both current and future periods. The critical judgements, apart from those involving estimations, which have the most significant effect on the amounts recognised in the financial statements, are as follows: i) Classification of investments as held to maturity investments, available for sale or loans and receivables, ii) Classification of leases as operating leases or finance leases, and/or iii) Depreciation method adopted for property, plant and equipment. The key assumptions concerning the future and other key sources of estimation uncertainty at the statement of financial position date (requiring management’s most difficult, subjective or complex judgements) that have a 72 December 31, 2013 TECU Credit Union Annual Report 2013 Notes to the Financial Statement (continued) 5. Critical Accounting Estimates and Judgments (Cont’d) significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial year are as follows: i) Impairment of assets Management assesses at each reporting date whether assets are impaired. An asset is impaired when the carrying value is greater than its recoverable amount and there is objective evidence of impairment. Recoverable amount is the present value of the future cash flows. Provisions are made for the excess of the carrying value over its recoverable amount. ii) Plant and equipment Management exercises judgement in determining whether future economic benefits can be derived from expenditures to be capitalised, in estimating the useful lives, and in estimating residual values of those assets. 6. Cash and Cash Equivalents 20132012 $$ Cash on hand Current accounts held at bank Mutual funds 1,401,758 20,772,499 75,276,455 1,573,881 42,064,668 106,033,413 97,450,712 149,671,962 73 TECU Credit Union Annual Report 2013 December 31, 2013 Notes to the Financial Statement (continued) 7. Investments 20132012 $$ Available-for-Sale Quoted Ansa McAl Limited - 109,918 shares (2012: 59,918 shares) 7,309,547 3,990,539 Trinidad Cement Limited - Nil shares (2012: 2,841,835 shares) 4,234,334 Plipdeco Limited - 77,700 shares 287,490 287,490 Sagicor Financial Corporation - 175,900 shares 1,275,275 1,238,336 National Enterprises Limited - 276,100 shares 4,845,555 4,083,519 Unilever Caribbean Limited - 32,667 shares 1,835,885 1,540,249 Neal and Massy Holdings Limited - 38,678 shares 2,321,067 1,818,253 Guardian Holdings Limited - 76,959 shares 1,077,426 1,423,742 Republic Bank Limited – 15,677 shares 1,816,024 1,653,924 Trinidad & Tobago Unit Trust Corporation (Growth & Income Fund) – 3,139,598 units (2012: 3,076,715 units) 52,682,454 46,827,596 Praetorian Property Mutual Fund - 400,000 units 1,420,000 1,840,000 Grace Kennedy Limited - 47,811 shares 164,948 168,773 Jamaican Money Market Brokers Limited 202,906 shares 103,482 103,482 SavInvest India Asia Mutual Fund - 110,031 units 7,448,876 6,951,358 National Commercial Bank of Jamaica Limited - 100,000 shares 111,000 144,000 Scotiabank Trinidad and Tobago Limited 50,000 shares 3,627,500 3,275,500 Royal Bank of Canada – 6,388 shares 2,765,112 2,458,112 Scotiabank Bond Fund - 372,939 units 6,633,746 6,335,975 First Citizens Bank Limited – 100,914 shares 4,061,789 First Citizens Bank Limited (El Tucuche Fund) – 725,771 units 10,000,000 109,787,176 88,375,182 Unquoted Central Finance Facility Co-operative Society of T&T Ltd - 2 shares LINCU Limited - 2,250,001 shares 50,000 2,250,001 50,000 2,250,001 2,300,001 2,300,001 112,087,177 90,675,183 9,624,150 - Total available-for-sale Held for Trading FCIS Portfolio Management 74 December 31, 2013 TECU Credit Union Annual Report 2013 Notes to the Financial Statement (continued) 7. Investments (continued) 20132012 $$ Short-term held-to-maturity Fixed deposits 10,086,528 29,588,795 Repurchase agreements 70,314,862 71,309,934 Short-term bonds - 1,827,698 Total Long-term held-to-maturity Atlas Methanol (USD) 8.25% Fixed Rate Bond 2016 Government of Turks & Caicos (USD) Floating Rate Bonds Series 39 & 40 2014 Prestige Holdings Limited 7.75% Fixed Rate Bonds 2015 Petrotrin (USD) 6% Fixed Rate Bond 2022 Agostini 9.25% Fixed Rate Notes 2013 Government of Trinidad and Tobago (GOTT) (USD) 9.75% Fixed Rate Notes 2020 Scotiabank Trinidad and Tobago Limited (SBTT) 8.35% Fixed Rate Bonds 2014 GOTT 8.25% Fixed Rate Bond 2017 Republic Bank Limited 8.55% Fixed Rate Bonds 2018 Housing Development Corporation (HDC) 8.70% Fixed Rate Bonds 2023 HDC 8.25% Fixed Rate Bonds 2024 GOTT 7.75% Fixed Rate Bonds 2024 National Insurance Property Development Company Limited (NIPDEC) 6.8% Fixed Rate Bond 2022 Trinidad & Tobago Mortgage Finance Co. Ltd (TTMF) 7% Fixed Rate Bond 2024 Educational Facilities Co. Ltd 5.35% Fixed Rate Bond 2016 GOTT (USD) 9.75% Fixed Rate Notes 2020 Government of Barbados (USD) Class A 6.75% Fixed Rate Bond 2014 Balance carried forward 80,401,390 102,726,427 23,030,200 22,826,135 9,725,064 9,135,025 3,692,232 - 3,000,000 4,093,621 3,000,000 13,912,654 14,031,651 3,872,000 3,006,518 3,872,000 5,000,000 5,000,000 4,372,000 1,138,000 20,393,000 4,372,000 1,138,000 20,393,000 20,000,000 20,000,000 10,000,000 10,000,000 10,025,542 7,102,630 10,033,693 7,178,539 4,544,735 7,297,101 136,808,057 148,377,283 75 TECU Credit Union Annual Report 2013 December 31, 2013 Notes to the Financial Statement (continued) 7. Investments (continued) 20132012 $$ Long-term held-to-maturity (continued) Balance brought forward 136,808,057148,377,283 Petrotrin (USD) 6% Fixed Rate Bond 2022 Petrotrin (USD) 6% Fixed Rate Bond 2022 Petrotrin (USD) 9.75% Fixed Rate Note 2019 Petrotrin (USD) 9.75% Fixed Rate Note 2019 II GOTT 6.50% Fixed Rate Bond 2025 NIPDEC 6.25% Fixed Rate Bond 2028 SBTT 8.35% Fixed Rate Bond 2014 GOTT 6.08% Fixed Rate Bond 2013 GOTT 5.95% Fixed Rate Bond 2023 First Citizens Bank Limited (FCB) 8.35% Fixed Rate Bond 2014 Trading & Distribution 6.25% Fixed Rate Bond 2015 Caroni (1975) Limited 6% Fixed Rate Bond 2018 FCB 5.25% Fixed Rate Bonds 2017 Neal and Massy Limited (NML) 5% Certificate 2016 Government of Barbados (USD) Class A 6.75% Fixed Rate Bond 2014 Sagicor 7.5% Fixed Rate Bond 2016 FCB 4.903% Fixed Rate Bonds 2016 FCB 4.903% Fixed Rate Bonds 2016 II GOTT 6.20% Fixed Rate Bond 2018 GOTT 6.00% Fixed Rate Bond 2031 GOTT Zero Coupon (Clico) 2021 GOTT Zero Coupon (Clico) 2017 NIPDEC 5.15% Fixed Rate Bond 2025 GOTT 5.2% Fixed Rate Bond 2027 Balance carried forward 76 3,784,746 4,435,397 27,639,150 16,151,450 28,166,362 5,000,000 5,071,120 4,167,933 4,951,668 27,906,204 16,151,450 28,233,539 5,000,000 8,654,075 9,193,639 5,076,765 10,040,450 3,815,801 4,700,000 10,436,918 5,091,705 5,619,739 4,700,000 5,426,062 5,148,708 1,025,071 3,222,502 3,889,280 1,948,900 2,136,632 10,682,501 13,087,266 13,792,154 12,642,915 22,517,973 2,424,882 3,297,210 3,890,754 1,951,530 2,162,962 10,706,360 8,010,529 8,173,835 12,714,932 22,641,464 335,983,789 364,684,084 December 31, 2013 TECU Credit Union Annual Report 2013 Notes to the Financial Statement (continued) 7. Investments (continued) 20132012 $$ Long-term held-to-maturity (continued) Balance brought forward 335,983,789364,684,084 ETECK Fixed Rate Loan #17 2021 ETECK Fixed Rate Loan #20 2022 Gulf City Bond 2020 Republic Bank Limited 4.75% Fixed Rate Bond 2027 RBTT 5 year Certificate of Deposit KSBM: Repo 1.5 years backed by Sagicor Bond 2016 KSBM: Repo 2 years backed by Barbados Bond 2021 Cayman Island 5.95% Fixed Rate Bond 2019 GOTT 2.4% Fixed Rate USD Bond 2020 III FCB 4.903% Fixed Rate Bond 2016 III Caribbean Dev. Bank Limited 4.75% Fixed Rate Bond 2027 NML Zero Coupon Series 25 2027 NML Zero Coupon Series 37 2020 NML Zero Coupon Series 39 2020 NML Zero Coupon Series 40 2020 SBTT 4.15% Fixed Rate Bond 2017 Prestige Holdings Limited 6.25% Fixed Rate Bond 2023 TTMF Zero Coupon Series 5, 8, 10 & 20 Royal Bank of Canada Limited 4.75% Fixed Rate Bond 2022 GOTT 2.60% Fixed Rate Bond 2020 Urban Development Company of Trinidad and Tobago Limited (UDECOTT) 1.95% Fixed Rate Bond 2022 GOTT 2028 Zero Coupon Series 20, 26 & 30 GOTT 2.50% Fixed Rate Bond 2023 NIPDEC 4.00% Fixed Rate Bond 2029 Sport Company of Trinidad and Tobago Limited Loan series 28, 29 & 30 UDECOTT 1.95% Fixed Rate Loan 2021 GOTT 4.375% (USD) Bond 2024 20,695,210 18,638,384 6,733,543 7,100,000 31,000,000 7,513,572 9,473,725 3,371,438 20,090,414 18,061,305 7,000,000 7,100,000 31,000,000 3,250,387 3,319,054 - 12,955,030 3,138,741 4,645,820 4,502,410 992,819 11,000,000 - 2,399,750 12,500,000 - 3,237,122 13,422,632 - 10,101,412 40,509,097 5,085,555 10,191,231 - 26,612,431 13,000,000 3,281,381 - Total long-term held-to-maturity 618,085,092 454,505,244 Total investments 820,197,809 647,906,854 77 TECU Credit Union Annual Report 2013 December 31, 2013 Notes to the Financial Statement (continued) 8.Loans to Members 20132012 $$ Character loans Co-maker loans Mortgage bill of sale loans Computer loans Mortgages Investments 308,020,952 269,454,622 23,250,632 17,323,680 95,264,815 77,759,723 2,046,830 2,142,331 154,229,598166,769,642 22,529,245 23,062,396 Less: Loans due from deceased members 605,342,072556,512,394 (1,328,083) (1,690,515) Less: Provision for loan losses (See Note 8 (a) below) 604,013,989554,821,879 582,051,734 a) Provision for Loan Losses Opening balance at January 1 Provision for loan losses charged to surplus Loans written off Closing balance at December 31 78 (21,962,255) (21,962,255) 532,859,624 21,962,255 - - 18,538,696 4,274,243 (850,684) 21,962,255 21,962,255 TECU Credit Union Annual Report 2013 December 31, 2013 Notes to the Financial Statement (continued) 9.Property, Plant and Equipment OfficeBeach Capital Land and Computer Furniture & House Motor Work-in Building EquipmentEquipment Furniture Vehicles Progress Total $ $$ $$$ $ Cost Opening Balance as at January 1, 2013 36,188,216 17,549,840 10,384,594 904,342 200,096 4,548,794 69,775,882 Additions 374,012 466,201 104,795 79,842 169,163 3,584,828 4,778,841 Closing Balance as at December 31, 2013 36,562,228 18,016,04110,489,389 984,184 369,259 8,133,62274,554,723 Accumulated Depreciation Opening Balance as at January 1, 2013 10,786,205 Charge for the year 454,631 Adjustments (228,758) 6,488,499 3,246,425 1,865,580 6,534,177 499,565 (1,535,673) 576,805 61,936 (69,098) 31,349 11,332 113,014 Closing Balance as at December 31, 2013 11,600,504 5,498,069 569,643 155,695 11,012,078 Net Book Value Balance as at December 31, 2013 25,550,150 6,415,537 4,991,320 Balance as at December 31, 2012 25,402,011 Cost Opening Balance as at January 1, 2012 Additions Disposals Adjustments Closing Balance as at December 31, 2012 11,061,341 3,850,417 24,417,035 4,273,889 145,065 - 28,835,989 414,541 213,564 8,133,62245,718,735 327,537 168,747 4,548,79445,358,847 34,323,757 17,177,340 9,727,758 812,394 200,096 6,061,721 68,303,072 1,864,459 372,500 690,836 105,422 - 1,854,2864,887,503 - -(34,000) (13,474) - - (47,474) - - - - - (3,367,219) 3,367,219 36,188,216 17,549,840 10,384,594 Accumulated Depreciation Opening Balance as at January 1, 2012 10,076,350 Charge for the year 709,853 Disposals - 1,477,937 5,010,562 - 7,571,606 (1,003,606) (33,823) Closing Balance as at December 31, 2012 10,786,205 6,488,499 6,534,177 Net Book Value Balance as at December 31, 2012 25,402,011 December 31, 2011 - - - 11,061,341 24,247,407 15,699,403 3,850,417 2,156,152 904,342 200,096 4,548,79469,775,882 519,845 63,432 (6,472) 576,805 130,431 (99,082) - 31,349 327,537 168,747 292,549 69,665 - - - 19,776,169 4,681,161 (40,205) -24,417,035 4,548,794 45,358,847 6,061,72748,526,903 79 TECU Credit Union Annual Report 2013 December 31, 2013 Notes to the Financial Statement (continued) 10.Investment Properties 20132012 $$ La Brea/Plaisance Park/Piparo Tabaquite La Sophie Chaguanas 430,870 430,870 93,78393,783 69,429 69,429 12,259,208 7,501,648 12,853,290 Opening balance at January 1 Additions Disposals Closing balance at December 31 8,095,730 8,095,730 8,056,943 4,757,560160,977 (122,190) 12,853,290 8,095,730 The Credit Union has adopted the Cost Model for accounting for its investment properties (significant accounting policy (K)). An independent valuation was not performed to determine the market value of investment properties as at December 31, 2013. Management is of the opinion that the market value of these properties have not changed significantly from the date of acquisition. 11. Accounts Receivable and Prepayments 20132012 $$ Interest receivable on investments Accounts receivable (See Note 11(b) below) Deferred charges and prepayments Other receivables 8,952,992 132,895,916 313,497 221,112 10,778,849 165,136,314 1,483,980 2,194,402 Provision for impairment (See Note 11(a) below) 142,383,517179,593,545 (31,935,479) (31,935,479) 110,448,038 147,658,066 a) Provision for Impairment: Opening balance at January 1 Increase in provision during the year 31,935,479 - 28,609,935 3,325,544 Closing balance at December 31 31,935,479 31,935,479 b)Included in accounts receivable is an amount of $127,299,184 (2012: $160,302,613) representing investments (gross) in Colonial Life Insurance Company (Trinidad) Limited. Provision for impairment of this investment amounted to $28,609,935 (2012: $28,609,935). 80 December 31, 2013 TECU Credit Union Annual Report 2013 Notes to the Financial Statement (continued) 12.Capital Reserve This reserve includes appropriations transferred from Retained Earnings, as considered necessary by the Board of Directors. 13.Investment Re-measurement Reserve In accordance with Bye Law 20 (viii), the Board of Directors has created an investment re-measurement reserve which consists of unrealised gains/losses on available-for-sale investments. 14.Reserve Fund In accordance with the Co-operative Societies Act, 1971, Section 47 (2) and ByeLaw 50 (1) of the Credit Union, at least 10% of the net surplus for the year of the Credit Union is to be appropriated to the Reserve Fund. 15.Education Fund In accordance with Bye Law 51 of the Credit Union, an amount not exceeding 5% of the net surplus for the year, after making appropriations to the Reserve Fund is transferred to an Education Fund. This fund is to be used for educational purposes, in accordance with Bye Law 46. 16.Charity Fund In accordance with the Co-operative Societies Act, 1971 Section 50 and ByLaw, an amount not exceeding 5% of the net surplus for the year, after making appropriations to the Reserve Fund, is transferred to the Charity Fund. 17.Group Life Reserve The balance represents the accumulation of rebates received from Colonial Life Insurance Company (Trinidad) Limited from the policyholder’s reserve account. Rebates are issued based on claim experience and administration of the members’ group life insurance plan. 81 TECU Credit Union Annual Report 2013 December 31, 2013 Notes to the Financial Statement (continued) 18.Members’ Deposits 20132012 $$ Retirees’ deposits One year deposits Unclaimed deposits 283,655,555 35,219,738 1,894,702 280,134,537 35,303,951 1,354,702 320,769,995 316,793,190 Trade payable and accruals Provisional deposits 6,682,021 2,393,738 8,513,911 1,945,789 9,075,759 10,459,700 19.Accounts Payable and Accruals 20. Retirement Benefit Liability a) Change in defined benefit obligations Defined benefit obligations at start of year Service cost Interest cost Actuarial loss on obligation Benefits paid Defined Benefit Obligation at end b) Change in plan assets Plan assets at start of year Expected return on plan assets Actuarial loss Contributions Benefits paid Plan Assets at end of year c) Items included in statement of financial position Defined benefit obligation Fair value of assets Net IAS 19 defined benefit liability 82 12,035,000 1,387,800 535,000 283,700 (1,683,000) 12,558,500 9,599,700 730,100 577,200 1,816,700 (688,700) 12,035,000 10,690,100 9,843,000 470,300 602,900 (13,400) (173,000) 1,197,5001,105,900 (1,683,000) (688,700) 10,661,500 10,690,100 (12,558,500) 10,661,500 (12,035,000) 10,690,100 (1,897,000) (1,344,900) December 31, 2013 TECU Credit Union Annual Report 2013 Notes to the Financial Statement (continued) 20. Retirement Benefit Liability (continued) 20132012 $$ d) Items included in statement of comprehensive income Current service cost 880,400 339,900 Interest cost 535,000 577,200 Interest on Plan assets (470,300) (602,900) Net actuarial loss recognised in the year 297,100 1,989,700 Net pension cost 1,242,200 e) Reconciliation of opening and closing statement of financial position balances Opening defined benefit (liability) asset (1,344,900) Expense in statement of comprehensive income (1,242,200) Contributions paid 690,100 Adjustment - Liability recognised in the statement of financial position (1,897,000) f) Actual return on plan assets Interest on plan assets Actuarial loss on plan assets Actual return on plan assets 2,303,900 572,200 (2,303,900) 715,700 (328,900) (1,344,900) 470,300 (13,400) 602,900 (173,000) 456,900 429,900 g) Summary of Principal Assumptions 2013 2012 %% Discount rate – prior to retirement Discount rate – post retirement Expense – prior to retirement (of contributions) Expense – post retirement (of annuity) Expected rate of salary increases Expected return on plan assets 4.5 4.5 3.5 3.5 2.5 N/A 4.5 4.5 3.5 3.5 3.5 N/A 83 TECU Credit Union Annual Report 2013 December 31, 2013 Notes to the Financial Statement (continued) 21. Members’ Shares In accordance with existing IFRSs and given the substance and the nature of Members’ shares, this balance is accounted for as a liability and not as equity of the Credit Union. The Credit Union Bye Laws allow for the issue of an unlimited number of shares at $5.00 each. 22. Interest Income 20132012 $$ Loan interest Investment income 54,627,112 36,576,999 55,838,204 32,307,580 91,204,111 88,145,784 23.Other (Expense) Income Insurance agency (net) Travel agency (net) Beach houses (net) (See note 23 (a) below) Coral Reef Guest House (net) (See note 23 (b) below) Couva office (net) Miscellaneous 1,117,184 (481,897) (197,321) 838,253 (718,835) (69,845) (329,730) (270,741) 105,206 (353,785) (315,605) 1,106,569 (57,299) 486,752 a) Beach houses (net) 2013 2012 Rental Surplus Rental Surplus Income Expenses(Deficit) Income Expenses(Deficit) $ $ $ $ $$ Mayaro House #1 40,627 81,757 (41,130) 47,956 47,201 755 House #2 70,886 132,589 (61,703) 60,124 86,613 (26,489) House #3 37,182 77,831 (40,649) 37,078 42,082 (5,004) House# 4 65,678 135,571 (69,893) 54,786 103,364 (48,578) Balandra Condo 50,217 34,163 16,054 32,836 23,365 9,471 Total 84 264,590 461,911(197,321) 232,780 302,625(69,845) December 31, 2013 TECU Credit Union Annual Report 2013 Notes to the Financial Statement (continued) 23.Other (Expense) Income (continued) 20132012 $$ b) Coral Reef Guest House (net) Income Expenses Salaries Wages Contribution to national insurance Staff travelling Subsistence Advertising & promotions Insurance – fixed assets Insurance – other Water rates Electricity Telephone and faxes Stationery Miscellaneous Security Cutlery and crockery Cleaning supplies and toiletries Material and supplies – other General maintenance Repairs – equipment (laboratory material) Repairs – property Legal and professional fees Bank charges Depreciation Total expenses 458,268 Deficit (329,730) 478,204 54,00062,072 98,731114,594 13,269 11,781 1,630 5,306 30,101 44,129 3,517 55,158 40,632 6,880 22,732 5,871 6,416 31,77824,424 30,871 16,583 1,1083,910 20,86552,526 117,538 64,750 9,483 16,923 18,065 20,202 10,022 47,494 129,721 120,755 1,700 300 2,500 18,000 18,000 4,190 5,548 122,910132,912 787,998 831,989 (353,785) 85 TECU Credit Union Annual Report 2013 December 31, 2013 Notes to the Financial Statement (continued) 24. Administration and Other Expenses 20132012 $$ Advertising and promotions Annual general meeting Audit fees Co-operative development Couva branch operations Data processing Depreciation General maintenance Insurance Internet charges Janitorial services Legal and professional fees Loan loss expense Provision for bad and doubtful debts Loss on disposal of investment Marabella Branch operations Miscellaneous Office maintenance Point Fortin branch operations Printing, postage and stationery Security Seminars and conventions Staff training Subscriptions Telephone and electricity Youth development 900,352 691,423 444,506 326,428 243,998 146,093 3,000 783,010 694,740 1,409,860 2,416,211 3,483,8312,676,159 546,268 459,901 125,70773,685 218,375 202,446 210,285 179,159 247,105 1,213,756 10,675 4,274,243 3,325,544 5,382,855 1,690,693 1,761,497 144,71622,811 366,485 64,785 672,857 647,898 805,312 509,314 109,269131,267 514,671 113,595 668,570 218,096 50,39742,437 529,754 495,557 160,542 100,250 14,337,238 26,173,150 6,000 45,857 6,300 38,802 18,156,359 203,678 475,112 255,816 211,862 15,289,183 122,301 433,745 200,875 189,414 19,354,684 16,280,620 25. Salaries, Wages and Associated Benefits Contract services E.A.P. charges Salaries, pension and national insurance contributions Staff related insurance Staff travel Uniform allowance Wages 86 December 31, 2013 TECU Credit Union Annual Report 2013 Notes to the Financial Statement (continued) 26.Office Building (net) Expenses 20132012 $$ Income Rental income Expenses Air conditioning units Depreciation Electricity Elevators General maintenance Insurance Janitorial services Legal and professional fees Miscellaneous Motor vehicle maintenance Pest control Rates and taxes Rental expenses Repairs and maintenance Security Wages and benefits 641,341 796,914 4,520 114,197575,846 45,00052,586 52,63518,539 1,109,019 275,645 252,495145,716 23,064 25,484 12,000 13,080 19,14445,380 27,847 9,477 9,234 12,385 61,194 28,924 500 16,500 16,658 9,845 356,104 308,816 687,011 414,614 Total expenses 2,790,622 1,952,837 Deficit (2,149,281) (1,155,923) 72,248 283,868 109,317 69,346 109,039 69,010 30,400 306,636 21,781 71,237 52,061 27.Officers’ Expenses Group Life Honorarium – retiring officers Meetings Management functions Travelling Personal allowances 643,818 551,125 28.Employees The number of employees in the Credit Union at December 31, 2013 totalled 149 (2012: 149). 87 TECU Credit Union Annual Report 2013 December 31, 2013 Notes to the Financial Statement (continued) 29.Fair Values Fair value is the amount for which an asset could be exchanged, or a liability settled between knowledgeable, willing parties in an arm’s length transaction. The existence of published price quotation in an active market is the best evidence of fair value (see Note 3 (b). Where market prices are not available, fair values are estimated using various valuation techniques, including using recent arm’s length market transactions between knowledgeable, willing parties, if available, current fair value of another financial instrument that is substantially the same and discounted cash flow analysis. The following methods have been used to estimate the fair values of various classes of financial assets and liabilities: a) Current assets and liabilities The carrying amounts of current assets and liabilities are a reasonable approximation of the fair values because of their short-term nature. b) Members’ Loans Loans are net of specific provisions for losses. These assets result from transactions conducted under typical market conditions and their values are not adversely affected by unusual terms. The inherent rates of interest in the portfolio approximate market conditions and yield discounted cash flow values which are substantially in accordance with financial statement amounts. c)Investments The fair values of investments are determined on the basis of quoted market prices available at December 31, 2013. d) Members’ deposits Members’ deposits bear interest at rates that are not significantly different from current rates and are assumed to have discounted cash flow values which approximate carrying values. 30. Capital Risk Management The Credit Union manages its capital to ensure that it will be able to continue as a going concern while maximising the return to members, and providing value to its members by offering loan and savings facilities. The Credit Union’s overall strategy remains unchanged from previous years. The capital structure of the Credit Union consists of equity attributable to members, and comprises members’ shares, reserves and retained earnings. 88 December 31, 2013 TECU Credit Union Annual Report 2013 Notes to the Financial Statement (continued) 31.Dividends The Board of Directors declared a dividend of 2.75% of the average value of members’ shares in issue throughout the year for the year ended December 31, 2013. This dividend amounting to $31.26 million (projected) (2012: $28.25 million) is not recorded as a liability in the statement of financial position, consistent with IAS 10. 32. Contingent Liabilities As at December 31, 2013, there were certain legal proceedings outstanding against the Credit Union. No provision has been made as professional advice indicates that it is unlikely that any significant losses will arise. 33. Related Party Transactions and Balances Parties are considered to be related if one party has the ability to control the other party or exercise significant influence over the other party in making financial decisions. Key management personnel are those persons having the authority and responsibility for planning, directing and controlling the activities of the Credit Union. A number of transactions are entered into with related parties in the normal course of business. These transactions were carried out on commercial terms at market rates. Balances and transaction with related parties and key management personnel during the year were as follows: 20132012 $$ Assets Loans to directors, key management personnel and close family members 17,227,910 12,970,033 Deposits and other liabilities Deposits held by directors, key management personnel and close family members 10,790,683 11,327,947 Shares held by directors, key management personnel and close family members 19,082,272 14,535,069 Key management compensation Short-term benefits Post-employment benefits 6,805,308 307,365 5,154,160 226,861 7,112,673 5,381,021 89 TECU Credit Union Annual Report 2013 December 31, 2013 Notes to the Financial Statement (continued) 34.New Standards and Interpretations not yet Adopted A number of new standards, amendments to standards and interpretations are effective for annual periods beginning on or after January 1, 2014, and have not been applied in preparing these financial statements. None of these is expected to have a significant effect on the financial statements of the Credit Union, except for IFRS 9 Financial Instruments, which is not expected to become mandatory before the Credit Union’s 2018 financial statements and could change the classification and measurement of financial assets. The Credit Union does not plan to adopt this standard early and the extent of the impact has not been determined. 90 HEAD OFFICE MARABELLA TECU HOUSE, Southern Main Road, Marabella, Trinidad W.I. Tel: 868-658-TECU (8328) Fax: 868-658-2611 Email:administration@tecutt.com Website: www.tecutt.com DepartmentExtension Member Information 2285 Loans 2330 Fixed Deposits 2289, 2290 LinCU2288 Insurance2236 POINT FORTIN 28 Guapo Cap-de-Ville Road, Point Fortin, Trinidad W.I. Tel: 868-648-3597 Fax: 868-648-4873 DepartmentExtension Member Information 2504 Loans2502 COUVA Southern Main Road, Couva, Trinidad W.I. Tel: 868-679-6549 Fax: 868-679-2903 DepartmentExtension Member Information 2403 Loans2402 Design and Layout: Paria Publishing Co. Ltd. Photos of Directors and Committees: Alice Besson, Abigail Hadeed Other photos: Shutterstock Printing: Caribbean Print Technologies Ltd. Creating and Securing Your Future For 67 years, TECU Credit Union has worked as a Credit Union and a family to create and secure a successful future for you. Co-operation is the key to this, and TECU’s members have held steadfast to the principles of thrift over the years. TECU and its members have come together to form a strong Credit Union that will endure the test of time!
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