ABC Annual Report 2014
Transcription
ABC Annual Report 2014
AUSTRALIAN BROADCASTING CORPORATION A NNUAL REPORT 2014 GPO Box 9994 in your state/territory capital Phone 13 9994 Fax 02 8333 5344 TTY 1800 627 854 abc.net.au SHARING AUSTRALIAN STORIES Annual Report 2014 As the nation’s primary public broadcaster, the ABC has a unique opportunity to share Australian stories. Across multiple platforms, the ABC provides content that informs, educates and entertains, and is freely available to all Australians. SHARING AUSTRALIA WITH THE WORLD EDUCATING AUSTRALIAN CHILDREN CONNECTING REGIONAL AUSTRALIA International broadcasting is a key part of the ABC’s Charter. The ABC provides uniquely Australian content to international audiences; delivers a range of services in multiple languages; and connects with their home. The ABC works to support the development of robust media institutions in the Asia‑Pacific through its International Development program. The ABC has long been the home of quality children’s programming that educates and entertains our youngest Australians. Today’s children are digital natives; demanding content anywhere, anytime on any device. The ABC is responding to these changes by creating content that engages audiences and is available on the right mix of platforms and screens. The ABC plays an important role in rural and regional Australia, with 60 local radio stations connecting communities across the country. ABC Open gives Australians the opportunity to create and share their stories and offers a unique environment in which to connect, learn and contribute. In times of emergency, the ABC is a trusted, reliable and independent source of news and information across radio, television and online. Sophia Rose by ABC Open contributor Rose Dadon. Ocean Shores, NSW. Colleen Murdoch by ABC Open Producer Michael Bromage. Hughenden, Queensland. Contents 1 New South Wales – Ultimo ABC Ultimo Centre 700 Harris Street Ultimo NSW 2007 GPO Box 9994 Sydney NSW 2001 6 October 2014 Tel. +61 2 8333 1500 abc.net.au The Hon Malcolm Turnbull MP Minister for Communications Parliament House Canberra ACT 2600 Dear Minister 2 The Board of the Australian Broadcasting Corporation is pleased to present the Annual Report for the year ended 30 June 2014. The Report is prepared in accordance with the requirements of the Commonwealth Authorities and Companies Act 1997 and the Australian Broadcasting Corporation Act 1983, and was approved by a resolution of the Board on 8 September 2014. ABC Purpose, Vision and Values 3 ABC services 4 3 Corporate responsibility 94 Corporate responsibility in a broadcasting context 96 11 Environmental responsibility 98 Board Directors’ statement 14 Social responsibility Organisational structure 17 ABC Executive 18 The year ahead 22 ABC strategic objectives 23 5 Audience trends 26 Online and mobile 29 104 GOVERNANCE Corporate governance 112 Performance against the ABC Strategic Plan118 AUDIENCE EXPERIENCES 6 Government outcomes 121 ABC advisory bodies 126 FINANCIAL PERFORMANCE Radio 48 Financial summary 132 News and current affairs 53 Independent audit report 136 International services 60 Financial statements 138 Consumer experiences 65 7 APPENDICES Appendices195 INSIDE THE ABC Editorial quality James Spigelman AC QC Chairman CORPORATE RESPONSIBILITY ABC Board of Directors Television38 It provides a comprehensive review of the ABC’s performance in relation to its legislative mandate and as a diversified media enterprise operating within a fast-evolving industry environment. This year’s editorial theme of the report—Sharing Australian Stories—highlights the importance of the ABC as a valued Australian institution and the contribution it makes to Australian life. Yours sincerely 4 ABOUT THE ABC 72 Infrastructure and operations 75 Glossary248 Indexes249 People79 Work health and safety 84 Corporate services 88 1 About the ABC The ABC’s Purpose 1 2 is to fulfil its functions as set out in the ABC Act, particularly the ABC Charter. The ABC’s Vision is to provide high quality content and services that will ensure the ABC is valued as Australia’s most trusted and creative media organisation. Our Values The ABC is a truly independent media organisation for all Australians. Our values are the foundation of how we work. INTEGRITY—We act with trustworthiness, honesty and fairness. We deliver on our commitments and are accountable. RESPECT—We treat our audiences and each other with consideration and dignity. We embrace diversity. COLLEGIALITY—We work together willingly. We cooperate and share in the ABC’s challenges and successes. INNOVATION—We foster creativity and distinctiveness. We encourage new thinking and strive to achieve quality in all that we do. The ABC strives to provide high-quality programming, independent news and information, and content that enriches Australian communities. ABOUT THE ABC Contents: ABC Purpose, Vision and Values ABC services ABC Board of Directors Board Directors’ statement Organisational structure ABC Executive The year ahead ABC strategic objectives 3 4 11 16 17 18 22 23 Providing a high quality service to all Australians is at the heart of the ABC’s purpose. From the hyper-local to national and international, the ABC provides a platform for Australian voices and Australian stories from all parts of the community to be heard and shared. Marion by ABC Open contributor Regina Lovic. Townsville, Queensland. AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 About the ABC 3 ABC services Snapshot of ABC Services ABC Radio National, ABC Classic FM and triple j—national radio networks, also available in mainland capital cities as a digital radio service ABC Local Radio—available from 60 locations around Australia. Also available in mainland capital cities as a digital radio service ABC Retail—51 ABC Shops and 84 ABC Centres throughout Australia, plus ABC Shop Online ABC Publishing and Licensing— magazines, books and merchandise Streaming— all digital radio services are streamed online Digital Radio—Double J, ABC Jazz, ABC Country, ABC Grandstand, triple j Unearthed, as well as ABC Extra, a special events digital radio station Video Entertainment and Distribution—DVD and digital distribution Sales and Business Development— format, digital content, footage, audio and stills ABC—the ABC’s primary television channel ABC2—content for a younger adult demographic between 7pm and 2am running on the ABC’s second free-to-air television channel ABC4Kids—content for pre-schoolers between 5am and 7pm, running on the ABC’s second free-to-air television channel abc.net.au—content which can be streamed or downloaded, plus content uniquely designed for broadband delivery Mobile services—a range of apps for smartphones and tablets 4 ABC3—a dedicated children’s channel iview—An online catch-up service ABC Open—an initiative for Australians in regional communities to produce and publish photos, stories, videos, and sound through the ABC AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Digital Business Development— online and mobile products ABC Music and Events— variety of music products and live events ABC News 24—national, continuous news television network ABC NewsRadio—national, continuous news radio network ABC News and Current Affairs online— in-depth journalism and analysis Integrated International Media Service—the converged television, radio and online services reach audiences across Asia and the Pacific ABC International Projects—assisting media organisations in the region with strategic advice, training, mentoring and technical support About the ABC 5 71% 988 71% (SEE PAGE 49) weeknight 7pm RETAILfor OUTLETS ABC 135services News on ABC1 NUMBER OF ABC RETAIL OUTLETS MILLION 9.4% 71 ,900 84 498 ACTIVE USERS a valuable service to the community operated throughout Australia via radio, television and online AUSTRALIANS (SEE PAGE 26) Snapshot of the ABC in 2013–14 five city weekly metropolitan reach operated throughout Australia (SEE PAGE 55) COMBINED (SEE REACH PAGE 245) OF ABCPERCENTAGE SERVICES OF AUSTRALIANS via radio, television and online (SEEbelieve PAGE the 42) ABC provides who (SEE PAGE 26) AVERAGE MILLION (SEE PAGE 217) Australian content broadcast in OF ABC SERVICES PERCENTAGE prime-time on ABC OF Television % AVERAGE NATIONAL AUDIENCE across each ABC Radio network and station every week NUMBER OF HOURS COMBINED REACH OF FIRST-RELEASE 84 4.7 135 NUMBER OF ABC HOURS (SEE PAGE 26) ABC TELEVISION’S (SEE PAGE 245) COMBINED REACH AVERAGE OF ABC SERVICES % who believe the ABC provides a valuable service to the community of the ABC flagship app on (SEE PAGE 26) average each month 71 five-city weekly metropolitan reach via radio, television and online (SEE PAGE 39) (SEE PAGE 33) 2.3 168 PERCENTAGE OF MILLION BROADCAST PERCENTAGE OF AUSTRALIANS % 71 4.7 AUSTRALIANS who believe the ABC HOURS AVERAGE provides COMBINED REACH % 84 PERCENTAGE OF ABC REACH OFMONTHLY ABC SERVICES a valuableRADIO’S service to the community PERCENTAGE OF of ABCAUSTRALIANS news and current affairs websites AUSTRALIANS AVERAGE 84 who believe the ABC provides 135 PERCENTAGE135 OF MILLION % five city71 weekly reach %metropolitan AUSTRALIANSNUMBER OF ABC a valuable service to the community NUMBER OF ABC 84 4.7 % who believe the ABC provides across each ABC Radio network and station every week 84 a valuable service to the community (SEE PAGE 26) 84 (SEE PAGE 217) via radio, television and online (SEE PAGE 26) (SEE PAGE 26) (SEE PAGE 57) believe the ABC provides % who a valuable service to the community (SEE PAGE 26) COMBINED REACH (SEE PAGE 49) RETAIL OUTLETS a valuable service to the community (SEE PAGE 26) operated throughout Australia OF ABC SERVICES % who believe the ABC provides 168 (SEE PAGE 26) % PERCENTAGE OF AUSTRALIANS BROADCAST who believe the ABC provides HOURS a valuable service to the community 168 71% BROADCAST (SEEacross PAGE 26) each RETAIL OUTLETS 71%,900 498 168 operated throughout Australia via radio, television and online (SEE PAGE 245) 84 MILLION (SEE PAGE 26) (SEE PAGE 245) 4.7 84 168 168 9.4 %6 135 168 4.5 98.62 COMBINED REACH 4.7135 % OF ABC who SERVICES OF %NUMBER 71 visited ABC online each week NUMBER OF ABC COMBINED REACH via radio, television and online 71 8 MILLION ABC RADIO’S NUMBER OF MILLION AVERAGE % AVERAGE NUMBER LANGUAGES BROADCAST NUMBER OF ABC five city weekly metropolitan reach ABC TELEVISION’S ABC RADIO’S PERCENTAGE that radio content was provided HOURS TOTAL WEEKLY AVERAGE RETAIL OUTLETS OF USERSMILLION the Asia-Pacific region OFtoAUSTRALIAN’S across each ABC Radio network regional reach 8 (SEE PAGE 49) operated throughout Australia and station every week (SEE PAGE 245) (SEE PAGE 39) (SEE PAGE 217) weekly metropolitan reach (SEE five PAGEcity 60)ABC’s who can access digital PAGE 49) television(SEE services COMBINED REACH LANGUAGES RETAIL OUTLETS that radio content was provided OF ABC SERVICES to the Asia-Pacific region OF ABC SERVICES (SEE PAGE 26) (SEE PAGE 29) (SEE PAGE 77) operated throughout Australia via radio, television and online (SEE PAGE 26) (SEE PAGE 245) via radio, television and online NUMBER OF MILLION (SEE PAGE 26) MILLION COUNTRIES AVERAGE across Asia, theMILLION Pacific and NUMBER OFOF ABC ABC TELEVISION’S % NUMBER HOURS NATIONAL NUMBER OF the Indian sub-continent where ABC TELEVISION’S RETAIL OUTLETS AVERAGE NUMBER OF ABC OF FIRST-RELEASE AUDIENCE ABC International television COMBINED REACH LANGUAGES ABC RADIO’S Australian content broadcast in operated throughout Australia for weeknight 7pm five-city weekly metropolitan reach ACTIVE USERS AVERAGE services are available NUMBER OF that radio content was provided RETAIL OUTLETS OF ABC SERVICES prime-time on ABC Television News on ABC1 4.7 ofAVERAGE the ABCAsia-Pacific flagship appregion on five-city weekly metropolitan reach to the 45 1.2 9.4 135 135 9.4 988 71 (SEE PAGE 60) 8 498,900 PERCENTAGE OF ABC RADIO’S COMBINED REACH AUSTRALIANS AVERAGE ACTIVE USERS OF SERVICES whoABC believe the ABC provides BROADCAST MILLION % five city weekly of the ABC flagship app on metropolitan reach ABC Radio network and station every week (SEE PAGE 26) 8 HOURS LANGUAGES PERCENTAGE OF 135 135 % ABC RADIO’S 71 NUMBER OF AUSTRALIANS NUMBER OF NUMBER OF ABC COMBINED REACH HOURS NUMBER OF ABC 4.7 AVERAGE RETAIL OUTLETS COMBINED REACH LANGUAGES 84 LANGUAGES OF ABC SERVICES RETAIL OUTLETS OF ABC SERVICES BROADCAST ABC RADIO’S NUMBER OF 168 HOURS 2.3 6 AVERAGE 1.5 MILLION BROADCAST 168 NUMBER OF AVERAGE AVERAGE NUMBER ABC RADIO’S across each ABC Radio 4.5 network 4.5 BROADCAST COUNTRIES % MILLION 98.62 ABC RADIO’S 98.62 five city weekly metropolitan reach NUMBER OF NUMBER OF% NET PROFIT PERCENTAGE OF 9.4 MONTHLY REACH OF USERS HOURS , 45 COUNTRIES BROADCAST 4.7 ABC TELEVISION’S AVERAGE 135 ABC RADIO’S ABC TELEVISION’S % 9.4 and station every week 71 across Asia, the Pacific and PERCENTAGE 45 COUNTRIES PERCENTAGE LANGUAGES NUMBER OFOF ABC ABC TELEVISION’S 498 900 , GENERATED AUSTRALIANS 168 ABC TELEVISION’S HOURS HOURS TOTAL WEEKLY 498 900 TOTAL WEEKLY NUMBER OF 4.7 NUMBER OF AVERAGE AVERAGE NUMBER ABC TELEVISION’S COMBINED REACH OF AUSTRALIAN’S OF AUSTRALIAN’S the Indian sub-continent where 84 ABC RADIO’S LANGUAGES BROADCAST ACTIVE USERS 9.4 AVERAGE ABC 45 COUNTRIES 4.7OFAVERAGE 45 NUMBER OF COUNTRIES ACTIVE USERS across each ABC Radio network RETAIL MILLION ,900 NUMBER OF OUTLETS ABCRADIO’S SERVICES AVERAGE 4.7 AVERAGE five city weekly metropolitan reach 498 HOURS ABC International television ABC TELEVISION’S AVERAGE LANGUAGES LANGUAGES and station every week ACTIVE USERS AVERAGE five-city weekly metropolitan reach 8 (SEE PAGE 217) (SEE PAGE 60) across each ABC Radio network and station every week (SEE PAGE 217) MILLION MILLION of the ABC flagship app(SEE on PAGE 33) ABC International television services are available average each month (SEE PAGE 39) (SEE PAGE 49) (SEE PAGE 61) (SEE PAGE 60) MILLION 8 that radio content was provided and (SEE PAGE 33) station every week to the Asia-Pacific region five-city weekly metropolitan reach (SEE PAGE 217) (SEE PAGE(SEE217) PAGE 60) (SEE PAGE 39) ABC International television services are available , 498 900 % , 98.62 ACTIVE498 USERS 900 1.5 988 98.62 4.5 1.2 4.5 168, PERCENTAGE 98.62 1.2 ACTIVE USERS 4.5 (SEE PAGE 39) (SEE PAGE 39) (SEE PAGE 26) was returned to programming (SEE PAGE 65) 4.7 45 can access who can access ABC’s digital(SEE PAGE 61)who(SEE PAGE 217) ABC’s digital average each month prime-time onvia ABC Television average each month radio, television and online television services television services (SEE PAGE 33) (SEE PAGE 77) was returned to programming (SEE PAGE 65) MILLION MILLION 4.7 MILLION MILLION (SEE PAGE 49) services are available (SEE PAGE 61) 8 8 MILLION who visited ABC online each week (SEE PAGE 29) the Pacific and across Asia, byIndian ABC Commercial the sub-continent which where who can access ABC’s digital was returned to television programming ABCthat International radio content was provided television services (SEE PAGE 65) services are availablethroughout operated to the Asia-Pacific region Australia (SEE (SEEPAGE PAGE77) 61)(SEE PAGE 245) (SEE PAGE 60) was provided that radio content to the Asia-Pacific region (SEE PAGE 60) NUMBER OF 1.2 45988 COUNTRIES % 98.62 1.5 9.4 AVERAGE ABC NUMBER OF HOURS 9.4 NETRADIO’S PROFIT PERCENTAGE 135 4.7NATIONAL ABC TELEVISION’S ABC TELEVISION’S OF FIRST-RELEASE OFAVERAGE AUSTRALIAN’S GENERATED NUMBER OF ABC AVERAGE MILLION MILLION across Asia, the Pacific and MILLION MILLION 1.2 1.5 NUMBER , OF NUMBER OF NETAVERAGE PROFIT 399 200 45COUNTRIES COUNTRIES NATIONAL 45 NUMBER OF GENERATED AVERAGE NUMBER AUDIENCE LANGUAGES 8 MILLION MILLION 9.4 1.5 ABC TELEVISION’S 9.4 NET PROFIT AVERAGE the Indian sub-continent where ABC International television MILLIONwho can access ABC’s digital Australian content broadcast in five city weekly metropolitan services are available by ABC Commercial whichreach television services prime-time on metropolitan ABC Television PAGE 49)weekly (SEE (SEE PAGE 61) five-city reach for weeknight 7pm five-city weekly metropolitan reach was returned to programming (SEE PAGE 77) (SEEPAGE PAGE39) 42) (SEE operated News on39) ABC1 (SEE PAGE (SEE PAGE 65) throughout Australia MILLION AUDIENCE AVERAGE RETAIL OUTLETS (SEE PAGE 55) (SEE PAGE 245) (SEE 42) (SEEPAGE PAGE 33)PAGE(SEE (SEE 77) PAGE 26) (SEE PAGE 39) (SEE PAGE 245) (SEEcity PAGE 61) five weekly metropolitan reach (SEE PAGE (SEE26) PAGE 49) (SEE PAGE 55) (SEE PAGE 60) (SEE PAGE 26) (SEE PAGE 77) operated throughout Australia (SEE PAGE 61) that radio content (SEE PAGE 245) was provided to the Asia-Pacific region operated throughout Australia via radio, television and online (SEE PAGE 61) 168 9.4 4.5 % 1.5 , 4.5 498 900 BROADCAST 988 9.4 ABC TELEVISION’S ABC TELEVISION’S 98.62 45% 498 4.5ABC PERCENTAGE OF98.62 1.5 ,900 ,900 %HOURS TELEVISION’S 71 TOTAL WEEKLY HOURS ACTIVE USERS AVERAGE NUMBER OF 498 PERCENTAGE AUSTRALIANS NET PROFIT TOTAL WEEKLY COMBINED 84GENERATED OF FIRST-RELEASE ACTIVE USERS REACH OF AUSTRALIAN’S OF ABC SERVICES (SEE PAGE (SEE PAGE 39) 33) (SEE PAGE 60) (SEEPAGE PAGE33) 49) (SEE PAGE 26) (SEE ABC news and current acrossofAsia, thePAGE Pacific and affairs websites (SEE 49) five city weekly metropolitan reach (SEE PAGE 57) that radio content was provided where the Indian sub-continent who believe the ABC provides (SEE PAGE 49) % across each ABC Radio network regional reach regional reach MILLION MILLION to city theABC’s Asia-Pacific region television five weekly metropolitan reach ABC International a every valuable service to the community who(SEE canPAGE access digital 39) and station week (SEE PAGE 39) five-city (SEE PAGE 60) weekly 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each month MILLION (SEE PAGE 39)Commercial which PERCENTAGE ABC TELEVISION’S MILLION COUNTRIES by ABC BROADCAST MILLION MILLION GENERATED ABC RADIO’S % AVERAGE NUMBER TOTAL WEEKLY NUMBEROF OFAUSTRALIAN’S HOURS byPERCENTAGE ABC Commercial which OF AUSTRALIANS NATIONAL OF on FIRST-RELEASE MONTHLY REACH OF USERS AUDIENCE GENERATED across Asia, NET PROFIT NUMBER OF by ABC Commercial whichthe Pacific and AVERAGE OF AUSTRALIAN’S ABC TELEVISION’S (SEE PAGE 33) of the ABC flagship app TOTAL WEEKLY regional reach ABC TELEVISION’S was returned to programming weekly metropolitan reach HOURS who can access ABC’s digital whoreturned visit Shopsub-continent Online each week month Australian content broadcast in OF AUSTRALIANS PERCENTAGE for Commercial weeknight 7pm of ABC news and current affairsfive-city websites whothe visited ABC online each AVERAGE NUMBER AVERAGE was returned to programming AVERAGE AVERAGE NUMBER who can access ABC’s digital by ABC which was toABC programming OF AUSTRALIAN’S OF FIRST-RELEASE who can access ABC’s digital the Indian where AUDIENCE services regional reachtelevision LANGUAGES across each OF ABC Radio network onmetropolitan ABC Television GENERATED AVERAGE NUMBER News onto ABC1 NUMBER HOURS NATIONAL ACTIVE USERS AVERAGE who visit the ABC Shop Online each month was Australian content broadcast inOF television services fiveprime-time city weekly reach for average weeknight 7pm each returned programming whoMILLION can access ABC’s digital ABC International television AUSTRALIANS TOTAL WEEKLY month (SEE PAGE 39) MONTHLY REACH OF USERS that radio content was provided and station every week (SEE PAGE 65) by ABC Commercial which OF AUSTRALIAN’S television services of the ABC flagship app on prime-time on ABC Television News on ABC1 five-city weekly metropolitan reach MILLION MILLION (SEE PAGE 39) (SEE PAGE 42) OF FIRST-RELEASE (SEE PAGE 77) who visit the ABC Shop Online each month (SEE PAGE 217) (SEE PAGE 66) Australian content broadcast (SEEinPAGE 77) prime-time on ABC Television (SEE PAGE 42) 6 1.2 AVERAGE (SEE PAGE 65) (SEE PAGE 39) AUDIENCE (SEE PAGE 49) television services regional reach of average ABC news current affairs websites (SEE(SEE PAGE 55) PAGE 33) eachand month 77) (SEE PAGE 39)(SEE PAGE for33)weeknight 7pm (SEE(SEE PAGE 57) PAGE News on ABC1 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 MILLION (SEE PAGE 42) (SEE PAGE 55) 399,2002.3 MILLION (SEE PAGE 66) 8 (SEE PAGE 57) (SEE PAGE 55) OF AUSTRALIANS (SEEPAGE PAGE 77) (SEE 65) ABC online each week to the region whowho canvisited access ABC’s digital (SEE PAGE 39) Asia-Pacific the ABC Shop Online (SEEvisit PAGE 60) (SEE PAGEservices 29)who television (SEE PAGE 66) (SEE PAGE 77) 61.2 MILLION each month (SEE PAGE 66) PAGE 29) (SEE PAGE (SEE 65) services are available was returned to programming (SEE PAGE 61) (SEE PAGE 65) 399,200 About the ABC MILLION 7 ABC services London Darwin Beijing Jerusalem New Delhi Nairobi Tokyo Washington Katherine Bangkok Jakarta Kununurra Port Moresby Auckland Broome Cairns Mount Isa Townsville Karratha Mackay Rockhampton Alice Springs The ABC operates from 60 locations around Australia and 11 overseas bureaux Gladstone Longreach Maroochydore Geraldton Brisbane Toowoomba Gold Coast Kalgoorlie Lismore Perth Coffs Harbour Tamworth Port Augusta Bunbury Wagin Esperance Albany Broken Hill Port Pirie Port Lincoln Sydney Canberra Horsham Bendigo Ballarat Warrnambool Wodonga Wollongong Nowra Bega Shepparton Melboure Morwell Burnie Newcastle Erina Orange Wagga Wagga Adelaide Port Macquarie Muswellbrook Dubbo Mildura Renmark Mount Gambier Key Bundaberg Sale Launceston Australian transmission International bureaux and news correspondents 8 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Hobart About the ABC 9 ABC Board of Directors Role and responsibilities of the Board The role and responsibilities of the ABC Board derive from the Australian Broadcasting Corporation Act 1983 (“ABC Act”). Section 8 of the ABC Act requires the Board to ensure the functions of the Corporation are performed efficiently and with the maximum benefit to the people of Australia, while maintaining the ABC’s independence and integrity. It is required to ensure that the gathering and presentation of news and information is accurate and impartial according to the recognised standards of objective journalism; to develop codes of practice relating to programming matters; ensure compliance with the ABC Act and other relevant legislation; and to consider matters of Government policy relevant to the functions of the Corporation when requested to do so by the Minister. The ABC Act also requires the Board to prepare corporate plans for the ABC and to notify the Minister of any matters likely to cause significant deviation from those plans. James Spigelman AC QC Mark Scott AO In addition, individual Directors are required to meet objective standards of care and good faith, as set out in the Commonwealth Authorities and Companies Act 1997. ABC Chairman ABC Managing Director BA (Hons) LLB, Hon. LLD BA, DipEd, MA (Syd.), MPubAdmin (Harv) Directors are required to observe the ABC Board Protocol, first adopted in September 2004, which sets out their responsibilities and rights. They are required to provide a declaration of interests upon their appointment, which is updated as necessary. At each meeting, Directors are asked if they wish to declare a material personal interest in any items on the agenda. Induction processes are in place for new Board members and online training is available through provision of the Directors’ Manual and Corporate Governance in Australia modules from CCH Australia Limited. Other professional development for Directors is provided as required. 1 April 2012 – 31 March 2017 5 July 2006 – 4 July 2011; 5 July 2011 – 4 July 2016 The ABC Charter and Duties of the Board are set out in Appendix 1 (see page 196). ABC Board of Directors ABC Strategic Plan ABC Charter Divisional Business Plans ABC Executive 10 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Individual Performance Plans Implementation of plans ABC Annual Report James Spigelman was the Chief Justice and Lieutenant-Governor of New South Wales from 1998 to 2011. Between 1980 and 1998 he practised as a barrister in Sydney and was appointed QC in 1986. Between 1972 and 1976 he served as Senior Adviser and Principal Private Secretary to the Prime Minister of Australia and as Permanent Secretary of the Commonwealth Government’s Department of the Media. From 1976 to 1979 he was a member of Australian Law Reform Commission. Mr Spigelman has served on the Boards and as Chair of a number of cultural and educational institutions including: Chair of the National Library of Australia between 2010 and 2012, Member of the Board of the Australian Film Finance Corporation between 1988 and 1992 (Chairman between 1990 and 1992), Member of the Board of the Art Gallery of New South Wales between 1980 and 1988 (Deputy Chairman between 1983 and 1988), and as President of the Museum of Applied Arts and Sciences between 1995 and 1998. In November 2012 he was appointed a Director of the Board of the Lowy Institute for International Policy. In 2013 he was appointed a Non-Permanent Judge of the Court of Final Appeal of Hong Kong. Under Mark Scott’s leadership, the structure and operation of the ABC has been transformed and the ABC’s services and reach have been dramatically expanded. The ABC has established a reputation as Australia’s leading digital media innovator during this time. He has also led a shift within the organisation from a process-based culture to one that emphasises the values of Respect, Integrity, Collegiality and Innovation. Before joining the ABC, Mr Scott served 12 years in a variety of editorial and executive positions with Fairfax Media, Editorial Director of the Fairfax newspaper and magazine division and Editor‑in‑Chief of Metropolitan, Regional and Community newspapers. About the ABC 11 ABC Board of Directors Steven Skala AO Cheryl Bart AO Jane Bennett Vice Chairman, Australia and New Zealand, Deutsche Bank AG Lawyer and Company Director Company Director BA LLB (Hons) (Qld) BCL (Oxon) 6 October 2005 – 5 October 2010; 24 November 2010 – 23 November 2015 Steven Skala is Vice Chairman, Australia and New Zealand, of Deutsche Bank AG, Chairman of Wilson HTM Investment Group Limited, and Hexima Limited. He is Vice President of the Board of the Walter & Eliza Hall Institute of Medical Research, Deputy Chairman of the General Sir John Monash Foundation and a Director of the Centre for Independent Studies. Mr Skala serves as a Member of the International Council of the Museum of Modern Art (MoMA) in New York. He is the former Chairman of the Australian Centre for Contemporary Art and Film Australia Limited, and a former Director of The Australian Ballet. BCom, LLB (UNSW), FAICD 3 June 2010 – 2 June 2015 Cheryl Bart is a non-executive director of Spark Infrastructure Ltd, South Australian Power Networks (formerly ETSA Utilities), SG Fleet Ltd, Audio Pixel Holdings Ltd, the Australian Himalayan Foundation, the Local Organising Committee Australian Asian Cup 2015 Ltd and the FFA ( Football Federation of Australia). She is also a Patron of SportsConnect. She is the immediate past Chairman of ANZ Trustees Ltd, the South Australian Film Corporation, Adelaide Film Festival, Foundation for Alcohol Research and Education (FARE), and the Environment Protection Authority of South Australia. AdvCertAppSc (Dairy Tech), FAICD 30 June 2011 – 29 June 2016 Jane Bennett is the former Managing Director of Ashgrove Cheese, a family owned and run business in Tasmania. Ms Bennett is the immediate past chair of the Food Industry Advisory Council in Tasmania and is a Board Member of the Brand Tasmania Council. Her other directorships include the Australian Farm Institute, Tasmanian Ports Corporation, and the CSIRO. Dr Fiona Stanley AC FAA FASSA Simon Mordant AM Matt Peacock Investment Banker Journalist, ABC Patron and the founding Director of the Telethon Kids Institute (formerly Telethon Institute for Child Health Research) FCA (UK), FCA (Australia) Staff Elected Director 22 April 2013 – 21 April 2018 MSc (Lon.), MD (WA), Hon. DSC (Murdoch), Hon DUniv (QUT), HonMD (Syd.), Hon. DUniv (Melb.), Hon. Dsc (ECU), Hon, FRACGP, Hon. FRCPCH (UK), FFPHM (UK), FAFPHM, FRAQNZCOG, FASSA, FAA, FRACP, FFCCH 30 June 2011 – 29 June 2016 Fiona Stanley is a Distinguished Research Professor in the School of Paediatrics and Child Health at the University of Western Australia, a Vice‑Chancellor’s Fellow at the University of Melbourne, and Chair of the Alcohol Advertising Review Board, an initiative of the McCusker Centre for Action on Alcohol and Youth. Professor Stanley has more than 350 published papers, books and book chapters. 8 November 2012 – 7 November 2017 Simon has been a practising corporate adviser in Australia since 1984. He is Chairman of the Board of the Museum of Contemporary Art Australia. Simon is Australian Commissioner for the 2015 Venice Biennale, a member of the Leadership Council of the New Museum in New York and a member of the International Council of The Museum of Modern Art in New York, a member of the Executive Committee of the Tate International Council, a Director of Opera Australia and the Garvan Research Foundation, a member of the Wharton Executive Board for Asia and a member of the Italian Advisory Board for Venetian Heritage. Matt is a senior journalist with the ABC’s 7.30 program, having formerly been ABC Radio’s chief political correspondent and reporter in New York, Washington and London. He is Adjunct Professor of Journalism with Sydney’s University of Technology (UTS) and has authored the book Killer Company (HarperCollins, 2009), a history of Australia’s largest asbestos manufacturer, James Hardie which inspired the ABC Television miniseries, Devil’s Dust. Retiring Director Professor Julianne Schultz AM Academic, Editor and Company Director Full details of the experience, past appointments and achievements of each of the members of the ABC Board is available at http://about.abc.net.au/who-we-are/the-abc-board/ 12 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 BA (Qld), PhD (Syd.), GradCertMgmt (AGSM) FAHA 27 March 2009 – 26 March 2014 About the ABC 13 Board Directors’ statement As Australia’s primary national broadcaster, the ABC is a significant component of the nation’s social infrastructure. It has a responsibility, enshrined in its Charter, to provide media services that are accessible by all Australians and to tell the stories of the nation and its people. The ABC does this many times every hour of every day, through its comprehensive suite of programs and services across its Local and National radio networks, its television services, and on digital and social media platforms. The ABC, on its wide range of platforms, constitutes a shared public space for telling Australian stories at a time when such shared public spaces are becoming harder to find. Breaking stories Providing independent news and information for all Australians is central to the ABC’s role as a national public broadcaster. Throughout 2013–14, the Corporation delivered high-quality, trustworthy news and current affairs across radio, television and online, including comprehensive news coverage on ABC News 24. With additional funding of $59.4 million over three years granted in the 2013–14 budget, as well as $10 million received in 2012–13, the Corporation enhanced its newsgathering capabilities, particularly in outer-metropolitan and regional Australia. Underlying this role is a strong commitment to impactful, original journalism. During the year, the ABC’s extensive network of journalists around the country and the world broke hundreds of stories, ranging from matters of local significance to important national events. The Corporation’s Geelong bureau delivered sustained coverage of the economic and social consequences of the announced closures of the key industrial foundations of Victoria’s second city, including Ford and Alcoa. In Darwin, the ABC revealed tensions within the Northern Territory Government over election promises to bush electorates and followed the story as three Indigenous members resigned, putting the Government at risk of governing in minority. An investigation by the ABC’s National Reporting Team highlighting failures of the residential care system led to an inquiry by the Victorian Commissioner for Children and Young People into the abuse of vulnerable wards of the state. In 2013–14, Four Corners continued its fearless investigative journalism. Among its many investigations, Four Corners followed the trail of the people smugglers responsible for the deaths of 72 asylum seekers, mostly from Lebanon, when their boat capsized in September 2013. The international significance of this story was highlighted when the 14 ABC licensed the program to Tele Liban for broadcast in Southern Lebanon. Foreign Correspondent offered a comprehensive analysis of the plight of jailed Australian journalist Peter Greste, gaining the trust of his family members and key players in the wider story of a struggle between Egyptian authorities and his employer, the broadcaster Al Jazeera. Stories that only the ABC tells Alongside its independent news coverage, the Corporation contributes to the diversity of Australia’s media through the unique range of the subjects and perspectives that its programming offers. Each year, there are numerous programs that only the ABC would make, and stories that only it would tell. During 2013–14, the Corporation delivered an array of programs reflecting the diverse experiences of contemporary Australians. It was proud to bring the stories of contemporary Indigenous life to a broad audience through the second series of the prime‑time Indigenous television drama, Redfern Now. Through the annual Heywire initiative, it collected and broadcast the experiences of regional youth on triple j and Local Radio. The documentary Suicide and Me presented the contemporary issue of youth suicide. The ABC extensively covered the Royal Australian Navy International Fleet Review, which celebrated the 100th anniversary of the first entry of the fleet into Sydney Harbour, including live coverage of the arrival of the ships on ABC News 24 and a live broadcast of the final fireworks display on ABC1. A wide range of ABC programs explored Australian history and culture. The three-part television series The Art of Australia, hosted by Edmund Capon, explored how art and artists helped to shape Australia’s national identity, while the documentary First Footprints traced the history of the Australian continent from the arrival of the first Australians 50 000 years ago. In June, as part of the ABC’s commemoration of the Centenary of the First World War, RN hosted World World War One: Memory, Perception and 10 Contested Questions, an extended examination of ten critical and contentious questions about the Great War that drew on the insight of historians, writers and thinkers from around the globe. ABC Open and RN partnered with the National Museum of Australia on a year-long project, Object Stories, in which the public is contributing to a “virtual museum” of Australian objects and the stories associated with them. In Keating, a candid four-part interview series with Kerry O’Brien, former Prime Minister Paul Keating revealed the forces that shaped his ambitions and some of the inside stories of Australian political history. AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 The ABC delivered comprehensive coverage of the 2013 Federal Election campaign, broadcasting more than 460 interviews, 129 panel discussions and 112 press conferences throughout the campaign. ABC Local Radio stations conducted 94 debates, panels, forums, outside broadcasts and other “meet the candidates” events to make political dialogue local and accessible to listeners. The Corporation also introduced Vote Compass, an online survey of voter attitudes that attracted more than 1.4 million responses over the course of the campaign. Vote Compass was the largest survey of its kind ever undertaken in Australia and provided rich insights into issues that shaped the Election. Throughout the year, the Corporation used the ABC Extra “pop up” radio station on digital radio and online to mark special events and anniversaries, including ANZAC Day, the Lunar New Year, NAIDOC and Reconciliation Weeks, TEDx Sydney and commemorations of the 10th anniversary of the death Slim Dusty and the 50th anniversary of The Beatles’ 1964 concert tour of Australia. During the year, the ABC updated its industry‑leading catch-up television service, iview, to improve the audience experience. The popularity of iview continues to grow and the Corporation welcomed the allocation of an additional of $30 million over three years to support digital content delivery that it received in the 2013–14 budget. In April, the ABC relaunched Dig Radio as Double J, a new service targeting over-30 audiences with a full suite of programs and presenters. Double J is available through digital radio, online streaming and the ABC Radio mobile app. The ABC continued to encourage and promote Australian music across its radio networks. triple j Unearthed, which creates exposure and airplay opportunities for unsigned Australian musicians, launched an enriched version of its website during the year, while the ABC Local Radio, ABC Open and ABC Television collaborated on Exhumed, a nationwide competition for unsigned and unrecorded amateur musicians over 30 years old. In November, Classic FM and triple j celebrated the diversity and richness of Australian music through Australian Music Month. 2014–15 Budget The Board was disappointed that, contrary to pre‑election statements made by the Prime Minister, the 2014–15 Budget, handed down in May, included a 1% reduction in the Corporation’s base funding. The Minister for Communications, the Hon. Malcolm Turnbull MP, described this cut as a “down payment” on future funding reductions. In addition, the Government announced it would terminate the contract between the ABC and the Department of Foreign Affairs and Trade (DFAT) for the operation of the Australia Network Service. Together, the announced cuts will amount to a budget reduction of $120 million over the next four years. The ABC has commenced a detailed program of work to examine the best way of meeting these and anticipated further funding cuts, including a fundamental re-organisation of its international service. In the early months of 2014, the Corporation participated in an Efficiency Study of the public broadcasters conducted by the Department of Communications. The draft report of that study suggested areas of the ABC’s activities that might yield efficiency savings. At the request of the Minister, the Corporation is considering those suggestions within its wider response to reduced funding. The Board is satisfied that the ABC provides value for money to the Australian community. The full suite of services—radio, television and digital, both domestic and international—costs roughly $120 per household per year. This compares to a cost of $300 per household for the basic pay-TV package—even after that was cut in half just before this Report went to press—2.5 times more. International broadcasting 2013–14 was a year of significant achievement and profound disappointment for the ABC’s International broadcasting activities. The disappointment was the decision to terminate the Agreement between the ABC and DFAT, entitled Funding Agreement for the Provision of an Integrated Multiplatform International Media Service. Unlike the previous agreement that operated between 2006 and 2012, and unlike the public tender of 2011, this Agreement did not provide funding restricted to a television service. The DFAT funding was for an Australia Network Service, extending across television, radio and digital services. This was a fundamental change. About the ABC 15 Board Directors’ statement During the year, the Corporation had reorganised its previously separate international media activities into a converged service to better meet the needs of audiences in Asia and the Pacific and to implement the letter and spirit of the new Agreement. It expanded its digital offerings, launching market‑facing and in-language websites and mobile applications. It also realised a number of partnerships with regional media organisations, including signing a major agreement to extend collaboration with the Shanghai Media Group. The new agreement will enable higher-value international co-productions and cooperation in drama and children’s production, as well as paving the way for the ABC to establish a business presence in Shanghai and to connect to China on digital platforms. Through syndication agreements, the ABC expanded the potential reach of ABC international programming across target markets, including a month of programming to a potential audience of 100 million people via the free-to-air television networks of Indonesia’s largest media company, MNC. Further, the Corporation filmed episodes of Q&A in Jakarta, Delhi and Shanghai that discussed attitudes and relations between Australia and the three host countries; the episodes were broadcast into the Region and domestically. Against this background of successful implementation of the new form of agreement, the Board believes that termination of the Australia Network Service contract was short-sighted. The transmission of programs to countries outside Australia, to both expatriate and local audiences, is an important element of the ABC’s Charter obligations. It actively promotes understanding and awareness of the Australian nation among its neighbours, as well as keeping Australian families living overseas in touch with home. The Corporation remains committed to offering the best possible service that it can afford to international audiences and is examining the most effective configuration of its international activities to do so within available funding. A particularly disappointing aspect of the termination of the Agreement was the failure to consult with the ABC about the costs of doing so. Under the Agreement DFAT was obliged to pay those costs, subject to receiving an appropriation for that purpose. The 2014–15 Budget made an appropriation for continuation of the Service until the expiry of the required notice and for the costs of terminating third party contracts, including staff redundancies. The amount appropriated was fixed without any consultation with the ABC. It was several million dollars less than the amount required. The difference, which will be determined when the redundancy process is complete, represents a further cut. Organisational structure ABC Board ABC Advisory Council Managing Director Mark Scott Director Radio Kate Dundas Director Television Richard Finlayson Director Audience and Marketing Leisa Bacon Director Corporate Strategy and Planning David Anderson Director Innovation Angela Clark Director News Kate Torney Director Corporate Affairs Michael Millett Director Legal and Business Affairs Rob Simpson CEO ABC International Lynley Marshall Director ABC Commercial Robert Patterson Director People Samantha Liston Chief Operating Officer David Pendleton Head Editorial Policies Alan Sunderland Director Technology Ken Gallacher Board Directors Dr Julianne Schultz AM was appointed a Director for a five-year term that expired on 26 March 2014. The Board would like to thank Dr Schultz for her contribution during her term as a Director. At the end of the reporting period, the vacancy created by her departure had yet to be filled. The Board has throughout the year maintained an active oversight role across ABC operations and accountabilities to ensure the Corporation performs efficiently and with maximum benefit to the people of Australia, as required under section 8 of the ABC Act. State / Territory Directors ACT—Elizabeth McGrath NSW—Peter Longman NT—Christopher Smyth Qld—Mark Bowling Director Communications Network Adrian Potter SA—Drew Radford (a) Tas—Andrew Fisher (a) Vic—Randal Mathieson WA—Mark Yates (a) “Each year, there are numerous programs that only the ABC would make, and stories that only it would tell.” Head Audience and Consumer Affairs Kirsten McLiesh WHS Project Manager Linda Taylor Director ABC Resources David Cruttenden Director Business Services Brian Jackson Organisational structure as at 30 June 2014 Mambers of the ABC Executive Head Group Audit Alison Hamill James Spigelman ABC Chairman 16 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 About the ABC 17 ABC Executive Management of the ABC is the responsibility of a team of Executive Directors. Reporting to the Managing Director, this team convenes regularly and manages and coordinates its decision-making through a number of strategic leadership groups. Angela Clark Lynley Marshall Robert Patterson Director of Innovation Chief Executive Officer of ABC International Director of ABC Commercial BA (Oxf) Richard Finlayson Kate Dundas Kate Torney Director of Television Director of Radio Director of News GradDipComms BA (Comms) (CSU) BA (MediaSt) (RMIT) Richard Finlayson joined the ABC as Director of Television in 2013. He has worked in media since 1985, beginning his career as a print journalist in regional NSW. He has built and sold his own successful media and television production business, and worked for some years in subscription television. In 2009, he became Chief Operating Officer at the SBS. In his time at SBS Richard significantly increased commercial revenue, led its growing subscription television business, and spearheaded the network’s expansion onto emerging digital platforms. Kate Dundas was appointed Director of Radio in March 2009. Previously Kate held numerous senior roles in ABC Radio including Head of National Networks and General Manager Metropolitan Local Radio. In addition to her ABC career, Kate has worked in public and communications policy areas in both state and federal governments and held two senior management roles in the New South Wales Premier’s Department. Kate Torney was appointed Director of News in 2009. In her tenure she has led a number of significant change in the News Division spearheading the changes to Newsgathering operations, the expansion of online and mobile news services, and the launch of cross platform reporting teams. Previously, Kate was Head of the Asia Pacific News Centre and she has worked as a radio and television reporter, producer, bureau chief, executive producer and editor. She was instrumental in establishing programs including Insiders, Offsiders, Inside Business, Newshour and ABC News Breakfast. 18 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Angela Clark joined the ABC as Director of Innovation in March 2012. Angela started her career as an investment analyst before joining JCDecaux Australia as Managing Director and launching the company’s operations across four states. In 2003, Angela joined Macquarie Radio Network as CEO. After five years heading up Macquarie Radio Angela left to pursue entrepreneurial opportunities, founding a number of digital media start-ups. MBA (Executive) (Auck) Lynley Marshall was appointed CEO, ABC International in June 2012. She is responsible for the delivery of the ABC’s multiplatform international media service. Prior to this, Lynley held the role of Director of ABC Commercial and also served as Director of New Media and Digital Services, responsible for the integrated delivery of the ABC’s digital content. Before joining the ABC, Lynley held a number of executive positions in radio, television and new media in New Zealand. BA (UNSW), GradDip(Mktg) (Macq.) Robert Patterson was appointed Director of ABC Commercial in December 2012. He has an extensive background in music content creation, distribution and marketing. After joining the ABC in 1994 as a Product Manager for ABC Classics, he went on to manage and successfully grow the ABC Classics music business. In 2006, he took on the management of all the ABC music businesses and oversaw the growth of the Contemporary and Kids music labels. In his previous role, Robert was the General Manager for ABC Commercial’s Events, Publishing and Music businesses. About the ABC 19 ABC Executive David Pendleton Samantha Liston David Anderson Michael Millett Leisa Bacon Rob Simpson Chief Operating Officer Director of People and Learning Director of Corporate Strategy and Planning Director of Corporate Affairs Director of Audience and Marketing Director of Legal and Business Affairs BEcon (UNSW) David Anderson was appointed Director of Strategy and Planning in June 2014. He has worked within the ABC for more than 25 years. Over the last 14 years, David has held senior production-related roles in Television, including Manager Technical Production, National Manager of Television Production and Deputy Head of Television Business and Operations. In 2011, he was appointed Head of Television Business and Operations; during that time, he acted as the Director of Television for six months. David sits on the Board of Screenrights. BBus (QUT) MBus (QUT) Exec Ed LCOR (Harvard) BA, LLB (Hons) (Syd.) B Bus(Acc) (UTS), SF Fin, FCPA David Pendleton is the ABC’s Chief Operating Officer (COO). He is a Director and was the inaugural Chairman of MediaHub Australia. He joined the ABC as General Manager of Group Audit in 1996, becoming General Manager of Financial Operations and Accounting, and later Head of Finance. In 2002, he was appointed Director of Finance and Support Services, and became COO in 2004. Before joining the ABC, David held senior management positions in the New South Wales public sector. 20 Samantha Liston joined the ABC as Director People and Learning in March 2013. Sam has extensive experience in human resources and employee relations roles in the media sector. Prior to joining the ABC she was Group General Manager of Human Resources at Seven West Media and has also worked in human resources and employee relations roles at Fairfax and News Limited. AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Michael Millett was appointed Director of Communications in February 2009. Prior to joining the ABC, Michael has had a long career in print journalism. For the previous two years he was deputy editor of the Sydney Morning Herald. In a 20-year stint with the Herald, Michael served as a political correspondent, Canberra bureau chief, North Asia correspondent based in Tokyo, senior writer and news editor. Leisa Bacon was appointed as Director Audience and Marketing in March 2014. Leisa has over 20 years of marketing experience in entertainment and consumer goods businesses from Coca‑Cola to Village Roadshow Entertainment. Before joining the ABC, Leisa was Marketing Director at the Queensland Performing Arts Centre (QPAC), leading marketing, digital and partnerships for new events. Rob Simpson joined the ABC as Director of Legal in August 2007. Prior to that he was a partner at law firms Gilbert + Tobin and Baker & McKenzie. He has also had extensive experience as a corporate lawyer and member of management teams, including as the first General Counsel of Optus. 21 About the ABC The year ahead ABC strategic objectives During the next twelve months, the ABC will have to meet a number of significant challenges due both to budgetary matters and the nature and pace of change within the digital age. There are some conditions—such as escalating business costs, fragmentation of audiences and flourishing global competition—that are common to all Australian media organisations, commercial and public. The pace of change in a digital media environment is accelerated. This increasingly affects patterns of media use and audience behaviour to which, once more, every media enterprise must respond. Other conditions, such as the scale and nature of changes to ABC funding, are unique. The ABC’s funding was first reduced in the May 2014 Federal Budget. As indicated by Government at the time, further reductions will follow. The Government has not yet indicated either the extent or the duration of the second funding reduction it intends for the ABC. It has indicated it believes this cut should be funded by efficiency savings. The ABC is at a point in a very disruptive digital environment, when media organisations most need agility, flexibility and quick responses to the changes happening all around us. The absence of critical information regarding the extent of the ABC’s funding has considerably compromised the Corporation’s capacity to plan for the future. Previously, the ABC has applied existing funds to existing services and funds for new services were found through productivity and efficiency reforms. Innovations created with efficiency savings—such as the popular and highly valued services iview and ABC News 24—have been part of a uniquely successful digital strategy to ensure the ABC remains relevant to Australian audiences. 22 Innovation, as demanded by the ABC’s Charter, has been key to the Corporation’s unique success with digital media. It is an achievement that Australia’s commercial media organisations have been unable to emulate. The ABC must now, with no further access to funds found through efficiency gains, find funds to allow it to invest in innovation, keeping up with rapidly evolving audience needs and interests. Rising costs within the media industry will add to the magnitude of the ABC’s challenges this year. Like other Australian media organisations, the ABC faces continually increasing essential costs such as electricity, insurance, television production and acquired programs. The ABC’s strategic direction in 2013–14 was guided by the ABC Strategic Plan 2013–16. Strategic Plan 2013 –16 A clear dire ction for the The Plan is framed around the following six strategic goals: Being audience focused To provide a range of media experiences to meet the needs and expectations of diverse audiences. Being high quality To consistently deliver content which reflects the ABC’s commitment to quality, independence and high editorial standards. Being innovative To pursue new ideas, opportunities and partnerships, and grow our capabilities for the future. ABC audiences in online and mobile have, over the course of the year, continued to grow. In the year ahead, the ABC will realign internal investments to reflect this audience growth. Being values based To demonstrate ABC Values in every aspect of our work. Being efficient To maximise the efficient and effective use of resources. Such a fundamental transformation of the organisation will result in a period of some dislocation and uncertainty. The ABC, its audiences and its staff would benefit from having greater clarity around the extent of the reductions the Government plans to make to its budget and the security of knowing what its operating revenue is. Being responsible To be visible and active in the community, setting high standards of social, environmental and regulatory responsibility. We believe the ABC can meet this range of challenges only through significant rethinking of the organisation’s present business model. A shift— from disparate platform strategies to an integrated content strategy—will enable the ABC to better reflect audience interests, behaviour and demands in an era of abundant media choices. However, we are confident that after this period of considerable challenge and change, the ABC will emerge renewed and, with a stronger audience focus, better able to meet the growing needs of the Australian public in the digital era. AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 ABC The ABC’s performance against these goals is reported at page 118. Reporting the ABC’s performance The ABC strives to maintain the highest standards in every aspect of its operations. The Board and the Executive set those standards in the ABC’s Values, its Strategic Plan and in its divisional business planning; Government sets them when funding is granted; and most significantly, audiences set them every time they turn to the ABC to be informed, engaged or entertained. The remainder of this report demonstrates the ABC’s performance on all of those levels. About the ABC 23 2 24 The ABC shares stories from Australians like Maddie, connecting communities and contributing to our national identity. AUDIENCE EXPERIENCES As an audience-focussed media organisation, the ABC is constantly evolving to ensure the benefits of a multi-platform public broadcaster are available to all Australians. Contents: Audience trends 26 Online and mobile 29 Television38 Radio48 News and current affairs 53 International services 60 Consumer experiences 65 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Australians value content that recognises and reinforces Australian identity, character and cultural diversity. The ABC delivers content that reflects local and national perspectives, and provides opportunities for audiences to participate in the national conversation. ABC initiatives like Heywire give regional youth a voice, and invite them to share thoughts, ideas and opinions with their peers across the country. First day on the job by ABC Open contributor, David Williams. Hunter, NSW. Audience Experiences 25 Audience trends The ABC’s combined national weekly audience reach across television, radio and online was estimated to be 71% in 2014. This is similar to the ABC’s reach in 2013, which was 73%.1 Community satisfaction The respondents were asked about their views on the quality of ABC Television, ABC Radio and ABC Online. Consistent with previous surveys, most Australians (78%) remain of the view that ABC Television provides good quality programming, and about two-thirds feel it does a ‘good job’ in terms of the number of shows it provides that they personally like to watch. In contrast, 43% describe the quality of commercial television as ‘good’. The annual Newspoll ABC Appreciation Survey2 provides insights into community perceptions and beliefs about the value of the ABC’s contribution to Australian society. The 2014 survey was conducted nationally, by telephone, among a random sample of 1 902 respondents aged 14 years and over. The ABC Appreciation Survey has been conducted using the same methodology since its inception in 1998. Overall for ABC Radio, 61% of Australians believe the quality of programming on ABC Radio is ‘good’ compared to 64% in 2012–13. Positive sentiment about ABC Radio has increased again among 35 to 49 year-olds after a dip in 2012–13. Conversely, positive sentiment has dropped among people aged 50 years and over. This follows a brief respite in 2013 from a general downward trend among this age group in recent years. Overall community sentiment remains unchanged compared with 2012–13. A large majority of Australians (84%) believe the ABC performs a valuable role. A large majority also believe it provides quality content, and is doing a good job satisfying its Charter obligations. 1.Newspoll, ABC Awareness and Usage Survey, June 2013 and 2014, in combination with ratings data, people aged 18 years and over. 2.Newspoll, ABC Appreciation Survey, June 2014, national random sample (n=1 902) conducted by telephone, people aged 14 years and over. Overall value of the ABC 89 88 88 87 86 Very Valuable 85 84% 84 80% 60% 50 47 50 47 47 45 47 47 40% 20% 0% 2007 2008 2009 2010 2011 2012 2013 Based on a total sample aged 14 years and over. “Don’t Know” or “Poor” responses are not displayed. Source: Newspoll, ABC Appreciation Survey 2014. 26 The vast majority of ABC Online users (90%) believe the quality of content is ‘good’, up from 86% last year, with an increasing number (37% this year) rating the quality as ‘very good’. Nine-in-ten users also feel that ABC Online does a ‘good job’ on the amount of content it provides, with 41% describing it as ‘very good’. There is no significant change compared with last year. Community perceptions about the coverage of regional news and information remain far more favourable for the ABC than for commercial media both among people in capital cities and people residing in country or regional areas. 80% of Australians believe that the ABC does a ‘good job’ covering country and regional issues compared with 46% for commercial media. Frequent users of ABC Online are more enthusiastic in their rating of the site, and female users are a little more likely than male users to rate the site as ‘very good’ on both the volume and quality of content. Independent research from Newspoll provides an overview of community attitudes and opinions about the ABC. Total Valuable 89 The ABC Appreciation Survey explores public perceptions about the ABC’s performance in relation to specific aspects of the Corporation’s Charter. The majority of Australians remain of the view that the ABC is doing a ‘good job’ fulfilling its various Charter obligations. This is similar to last year; however there have been some subtle shifts in perceptions over time. Slightly fewer now believe the ABC does a ‘good job’ in certain areas including broadcasting programs that are different from commercial television or radio, and having a good balance between wide appeal and special interest programs. These shifts reflect the continuing fragmentation of media, offering audiences an ever increasing range of content from which to choose. ABC Online: Quality of content Independent research from Newspoll provides an overview of community attitudes and opinions about the ABC. 100% Approximately half (51%) of the population believes that commercial radio offers good quality programming, equal to the previous year. There continues to be a greater similarity in Australians’ overall perceptions about the quality of ABC and commercial radio than in their perceptions about the quality of ABC and commercial television. This reflects the more fragmented and niche radio market, where audiences have a very wide choice of stations to listen to. AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 2014 of Australians believe the ABC provides a valuable service to the community 100% 91 88 Total Good 91 89 89 89 86 Very Good 90 80% 60% 40% 28 32 30 33 36 34 34 37 20% 0% 2007 2008 2009 2010 2011 2012 2013 90 % of ABC Online users believe the quality of content on abc.net.au is good 2014 Based on a total sample aged 14 years and over who ever visit the website. Does not include “Don’t Know” or “Poor” responses. Source: Newspoll, ABC Appreciation Survey 2014. Audience Experiences 27 Audience trends Online and mobile Independent research from Newspoll provides an overview of community attitudes and opinions about the ABC. More Australians Commercial Radio 80% 60% 40% 22 20% 0% 7 -20% 8 2 9 64 23 21 21 2 69 69 65 64 2 10 22 3 64 61 9 25 22 3 8 61 2 11 21 3 54 53 12 11 3 12 53 13 12 33 33 53 15 13 12 13 31 -40% 55 52 51 15 12 15 13 11 13 30 34 51 30 14 16 34 35 -60% 2007 2008 2009 2010 2011 2012 2013 2014 2007 2008 2009 2010 2011 2012 2013 2014 believe the quality of ABC Radio programming is good compared to commercial radio Total Good Very Good Total Poor Very Poor Based on a total sample aged 14 years and over. “Don’t Know” responses are not displayed. Source: Newspoll, ABC Appreciation Survey 2014. Independent research from Newspoll provides an overview of community attitudes and opinions about the ABC. ABC Television 80% 82 81 82 81 79 Commercial Television 78 78 40% 20% 0% -20% 26 25 24 24 27 27 26 26 9 9 3 10 2 2 10 9 2 9 1 2 10 3 11 6 21 9 6 22 18 -40% 57 -60% 2007 2008 2009 2010 2011 2012 2013 2014 58 51 44 42 37 37 6 2 78% 78 60% 52 49 49 44 9 8 17 The ABC reached an average of 3.8 million online users a month.4 There was an average of six million domestic and international visitors each week to the ABC’s online properties, up 29% on 2012–13.5 Visits in 2013–14 were up 36% on 2012–13 to an average 13.5 million per week.6 3.Nielsen Australian Connected Consumer Report February 2014. 4.Nielsen Online Ratings, Hybrid, Australia, People aged 2 years and over. 5.Webtrends Data July 2012 – June 2014. 6.Webtrends Data July 2012 – June 2014. 7.Webtrends Data July 2012 – June 2014. 2012–13 desktop only visitors; 2013–14 desktop and mobile visitors (except 1st–14th July desktop only). ABC Television: Quality of programming 100% Australians today are more connected than ever before. Almost half of Australian households own four or more internet enabled devices and Australians spend on average a full day every week online; more than 3.5 times longer than they did ten years ago.3 The ABC is responding to this shift by developing strategies which prioritise investment in online and mobile delivery of content and services. 14 42 43 7 16 45 6 17 48 20 52 2007 2008 2009 2010 2011 2012 2013 2014 Based on a total sample aged 14 years and over. “Don’t Know” responses are not displayed. Source: Newspoll, ABC Appreciation Survey 2014. Total Good Very Good Total Poor Very Poor of Australians believe the quality of programming on ABC Television is good ABC Online News and current affairs The ABC’s news and current affairs websites are a primary driver of online traffic. Information about the ABC’s news online services is at page 57. abc.net.au In 2013, the ABC released a mobile-optimised version of the ABC homepage, as audiences continue to turn to their mobile devices for regular news and information. The average number of visitors to the ABC homepage each week has grown from 324 000 to 385 000, with most new visitors accessing the page on a mobile device.7 Additional enhancements to the homepage included the addition of an electronic program guide (EPG), social media links and guest hosts. ABC Online: Weekly visitors and visits “Visitors” measures the number of unique browsers (not individual people) which have accessed ABC Online, identified by cookies. “Visits” measures the number of sessions on ABC Online. 8 Visitors 16 14 6 12 5 10 4 8 3 6 2 13.5 million visits and 6 million visitors 4 1 0 Each week ABC Online averaged 18 Visits 7 Visitors (millions) ABC Radio 100% More Australians are online than ever before and looking for new ways to connect with ABC content that allows them to share and contribute their stories. Visits (millions) ABC Radio: Quality of programming 2 July 2013 June 2014 0 Source: Webtrends 28 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Audience Experiences 29 Online and mobile plays per month of children’s content on iview In early 2014, the ABC launched ABC ID, a system designed to streamline user login access to a range of ABC properties, including websites and mobile applications. The service enables the ABC to recognise an individual audience member across ABC online services and on multiple devices, in order to deliver a more personalised and relevant experience. The system went live on the iview website in March 2014 after a pilot period on ABC Splash. It will gradually replace the existing ABC Communities login on other sites during 2014–15. Children’s content In 2013–14, online viewing of children’s content increased. There were 14 million online plays of children’s episodes on average per month, up from 10 million in 2012–13. This increase is due primarily 82% of ABC4Kids content on iview was viewed via a mobile device 13.5 million In 2013–14, ABC Radio reached an average of 1.1 million users every month. Local Radio had the highest domestic and international visitors each week (454 000 visitors), followed by triple j (299 000 visitors). The ABC Local Radio network is accompanied by websites covering 53 regions, each of which delivers local news, sport and weather as well as special feature stories that explore the events, people and places that make each region unique. Launched in July 2013, RAWR celebrates young media creators by providing a platform and showcase for their work. The site registered over 200 000 views of ‘kid made’ films and has generated over 20 minutes of content for on-air broadcast. Growth is expected to continue in the next financial year, with a series of themed challenges, partnerships and activity drivers. to the growth in children’s viewing via iview, which accounts for an average of 11 million plays per month (up from 7 million in 2012–13). Conversely, online plays via ABC children’s websites have decreased by 13% from 2012–13. The top ABC4Kids programs viewed online included Peppa Pig, Play School and Ben & Holly’s Little Kingdom. ABC listeners downloaded 71 million podcasts in 2013–14, up from 66 million in 2012–13. Radio National were the top podcast producers with 27.1 million downloads, with the remainder of content derived from local and national radio network programs and news podcasts. The library of games for older children expanded further in 2013–14 with over 20 game acquisitions. The launch of two landmark games, Peleda and Nowhere Boys, have driven significant traffic to the ABC3 website. In order to meet audiences for children’s content where they are, the ABC is working on large scale mobile initiatives to create a highly engaging, integrated and scalable ecosystem serving digital content across a range of mobile touch points. The launch of ABC4Kids mobile website in April 2014 had immediate impact, with a 31% increase in site visits to June 2014.8 Radio player The ABC released a new Radio Player in beta for testing and feedback across a number of ABC Radio sites. After the testing phase, all live and on-demand audio players across ABC Radio will be replaced with a single player that works on mobiles, tablets and PCs. The Dance Academy Series 3 website attracted over 350 000 visits and encouraged engagement through UGC activities, fan interaction and social engagement via Facebook. There were over one million views of Dance Academy episodes across ABC3 Watch Now and iview and over 150 000 views of short-form video content in ABC3 Watch Now.9 8.Webtrends Data 2014. Play School Entertaining Australian children Since 1966, Australian children have been educated and entertained by the much-loved Play School. Almost 50 years later, Play School still speaks to children and in 2013–14, children’s content continued to experience the most rapid growth on new platforms compared with other content. The ABC is developing new ways of interacting with familiar brands. Following the success of the Play School Artmaker App, the Play School PlayTime App was launched in September 2013. The new, time-based app for iOS mobile devices consistently appeared in the top five apps within the iTunes Kids and Education categories, with 299 000 users and more than 16 million total sessions. The application achieved international recognition with Apple’s Best of 2013 and two AIMIA Awards for Best of Education— iPad and Best of iPad—Overall. 30 ABC Radio websites In 2013–14, ABC3 Online had a monthly average of 605 000 visitors, a decrease of 11% from the 2012–13 average of 678 000. The decline is attributed to the audiences increasingly accessing content via apps on mobile and tablet devices. The top ABC3 programs viewed online include Camp Lakebottom, Dance Academy, a gURL’s World and Life With Boys. visits on average to ABC Online each week AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 9.Webtrends Data July 2012 – June 2014. ABC Radio websites: Monthly audience reach “Reach” measures the total number of people who have visited an ABC Radio website over a specified timeframe. 1 600 1 400 ABC Radio Online reached an average of 1 200 Audience (thousands) 11 million 1.1 million 1 000 800 600 users each month 400 200 0 July Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Source: Niesen Online Ratings – Hybrid, Australia, People aged 2 years and over Note: from March 2014 Nielsen increased its estimate of the number of Australians going online each month and there has been a concomitant rise in reach for the vast majority of sites, including the ABC. Audience Experiences 31 Online and mobile In June 2014, iOS devices accounted for of plays on iview, the website accounted for 20% of plays, television and other connected big screen devices account for 11% of plays, and the Android app accounted for 3% of plays ABC Television websites The most visited television program websites in 2013–14 were long-running series such as Gardening Australia, At the Movies, Q&A and Catalyst (which grew by 56% in 2013–14). Media Watch and Rage websites also achieved consistently high visits throughout the year and continue to provide a platform for audiences to engage further with their favourite programs. The Good Game website experienced a significant decline in average monthly visits, down 28% from 2012–13.13 This was partially offset by increased use of the Good Game iOS and Android apps, which recorded over 37 000 new users. In 2013–14, there was a monthly average of 1.9 million visitors to ABC Television online, an increase of 6% from 2012–13. There were 2.8 million average monthly visits to ABC Television online in 2013–14, up 4% from 2.7 million in 2012–13.10 At 30 June 2014, visits from mobile devices accounted for 35% of total visits to television program websites, up from 28% in June 2013.11 Top television program pages in 2013–14 included Ja’mie Private School Girl (838 000 visits); Jonah From Tonga (409 000 visits); Miss Fisher’s Murder Mysteries (195 000 visits); Redesign My Brain (145 000 visits) and Upper Middle Bogan (132 000 visits).12 In April 2014, the Big Ideas website streamed talks live from the popular TedXSydney event (see page 90). The average monthly visits to ABC iview were 10.Webtrends 11.Webtrends 12.Webtrends 13.Webtrends 3.8 million Data Data Data Data July July July July 2012 – June 2014. 2013 – June 2014. 2013 – June 2014. 2012 – June 2014. “Visitors” measures the number of unique browsers (not individual people) which have accessed ABC iview, identified by cookies. “Visits” measures the number of sessions on iview. 5 010 Visitors (thousands) 1 200 4 181 4 475 4 337 Visitors 4 676 6 000 Visits 5 000 3 473 1 000 3 332 3 445 800 3 485 2 746 3 093 2 979 3 000 600 2 000 400 1 170 1 088 1 318 1 464 952 842 947 744 766 1 020 886 0 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Source: Webtrends 32 2013 2014 The number of average monthly program plays on iview has doubled in two years to 19 million per month.14 iview activity in 2013–14 was characterised by a continual increase in viewing via the iview mobile and tablet apps as the preferred iview access platform. Program plays via iOS devices have increased from 10 million in July 2013 to 13 million in June 2014, and represent two thirds of total program plays, with the majority of iOS program plays watched via iPads.15 Android program plays represent 3% of total iview plays (around 500 000 per month).16 Plays via the web browser version now represent 20% of total iview plays and an average of 4.8 million program plays per month, down 9% from 5.3 million in 2012–13.17 In 2013–14, the ABC experimented with a number of unique programs which were exclusive to iview, transitioning it from a catch-up service into a cross‑platform content destination (see below). Fresh Blood is a digital initiative in collaboration with Screen Australia, designed to showcase and discover the best short form comedy creators in the country. From the project launch, the ABC received over 500 sketch comedy submissions which were broadcast exclusively on iview. Within four weeks of airing, Fresh ‘Whovians’ were well catered to on iview, with each of the original Doctor Whos from 1963–1996 shown on the catch-up service leading up to the Doctor Who 50th Anniversary Special in November 2013. The ABC also ran a Facebook competition asking audiences to ‘choose their favourite Doctor’ and receive a bonus storyline. The BBC supported the competition on its Facebook accounts which increased audience engagement. 1 000 1 068 200 4 000 Visits (thousands) 1 400 iview In 2013–14, iview became a testing ground for new television programming strategies and modes of storytelling. All eight episodes of the Chris Lilley series Jonah From Tonga were made available for a 48 hour ‘binge’ weekend on iview and recorded more than 550 000 plays. The program was later made available as catch-up and recorded two million plays during its online run (‘binge’ and catch up combined), averaging more than 330 000 plays per episode. ABC iview website: Monthly visitors and visits 1 600 66% 0 Blood had recorded more than 500 000 plays by the end of June, and spawned enthusiastic conversations on social media between the talent, the audience and the ABC. Applications Apps allow audiences to connect with the ABC content usually available through traditional broadcast platforms in new and different ways. Top five Apps App Average active monthly users 1 iview 817 000 2 ABC (flagship app) 498 900 3 Play School Art Maker 182 200 4 triple j 169 300 5 ABC Radio 168 700 Source: Flurry Analytics In December 2013, the iview app was made available on Android smart phones and tablets, providing audiences with access to iview across a wider range of portable devices. The service has incorporated a suite of new and improved features to make it easier than ever for viewers to find, plan and watch ABC content. Key benefits of the refreshed iview service include a significantly more scalable, stable and secure service which is more discoverable through search engines, and more shareable on social networks. In 2013–14, the flagship ABC app reached an average audience of 498 000 active users per month, up 58% on 2012–13.18 Following a major refresh in early 2013, the ABC has released a number of updates to the app to enhance user experience. This included a special section for election coverage; improved article layout and navigation; a wider range of content; and a list of national emergency announcements. Version two of the ABC Radio app was released in early 2014 for iOS and Android. With several new releases planned over the coming years, the app aims to simplify how audiences find and listen to the audio content that is of most interest to them. Following the success of the Play School Artmaker App, the Play School PlayTime App was launched in September 2013 (see page 30). 14.Webtrends Data 15.Webtrends Data 16.Webtrends Data 17.Webtrends Data 18.Flurry Analytics. July 2012 – June 2014. July 2013; June 2014. June 2014. July 2012 – June 2014. Jonah from Tonga AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Audience Experiences 33 Online and mobile 259 200 19 million 77% 57 031 The trial was run in conjunction with ABC Guest Host, a cross-platform initiative where ABC personalities guest-curate a section of the ABC Homepage. The objective of each hangout was to give audiences a chance to get to know their favourite personalities in a live video Q&A, with questions submitted on Facebook, Twitter and Google+. Live video interviews with high profile ABC personalities Dr Karl, Todd Sampson, Zan Rowe, Stella Young and Jimmy Giggle were broadcast during trial, which ran for six months. Facebook ‘likes’ on the official ABC account program plays per month on iview of online Australians maintain at least one active social media profile23 A number of innovative, new apps were developed in 2013–14: Social media In 2013–14, the ABC upgraded its systems to have access to real time analytics for ABC content that is shared from shortened links ‘via ab.co’. This development provides universal branding to shortened ABC links, enables improved measurement of social sharing, and indicates that audiences are visiting an official ABC site. The Brief Launched in 2013–14, The Brief is a weekly digital magazine designed for tablet devices (see page 37). White Paper In March, Radio National launched White Paper, a monthly digital magazine designed for tablet devices. It is currently available on iOS, with an Android version in development. The digital publication re-purposes RN radio programs into long-form written features, combined with curated content from the ABC’s archives and other content partners. Since the launch, White Paper has covered topics from libertarianism in Australia, health, and the Sydney Writers Festival. The RN website experienced a 40% increase in traffic since the White Paper was introduced, as well as an increase in podcast downloads.19 White Paper is a six‑month pilot project. Location Pilot Project—Spoke The ABC has conducted a long range research project to identify ways in which the ABC can improve its mobile content distribution to current audiences based on location. The project incorporated field research and analysis followed by the development of prototype products and a series of live public trials. Designed for smartphones, and falling under the collective title of Spoke, the live pilots in Newcastle (NSW), Launceston (Tasmania), southeast South Australia and Townsville (Queensland) called for active feedback from the community on the product’s relevance as a news and information source. Key findings from the trials informed the development of the ABC’s online and mobile strategy for delivery of news. Trials will continue in 2014–15. Social media is being utilised in innovative ways to interact with and build audiences, conduct research and gather feedback, keep abreast of industry trends, and as a new platform for the delivery of ABC content. The vast majority of Australians actively use social media, and almost 75% of those identify as ‘dual screeners’, consuming television and internet content simultaneously.20 In 2013–14, ABC Facebook accounts, including comments, ‘likes’ and ‘shares’, achieved a monthly average of over 140 million impressions.21 The top ABC Twitter account, ABC News, reached a follower base of 346 200.22 Top five Facebook accounts by page ‘likes’ Account 1 Bananas in Pyjamas 2 948 000 1 973 000 2 A+ Learn English 3 triple j 770 000 4 ABC News 590 000 5 Ja’mie Private School Girl 564 000 Source: Webtrends, July 2013 – June 2014 Top five Twitter accounts by followers Account Followers 1 ABCNews 346 200 2 triplej 241 700 3 Q&A 162 700 4 ABCNews24 128 500 5 774Melbourne 104 000 Source: Webtrends, July 2013 – June 2014 19.Webtrends Data. 20.Nielsen Australian Connected Consumer Report February 2014. 21.Webtrends Data. Engaged Users cannot be added across accounts due to duplication. 22.Webtrends Data. 34 Page Likes AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 In its 21st year, triple j’s Hottest 100 countdown attracted almost 1.5 million votes cast by over 170 000 music fans in the popular music poll. On the day of the countdown, the triple j website had 594 000 visitors, with 59% of total visits from a mobile device.24 Social media was a key component of the campaign; Facebook fans grew to 715 000 on Australia Day and there were 345 000 searches on Twitter for #hottest100 hashtag.25 Listeners registered 5 856 Hottest 100 parties in 87 countries around the world and posted over 21 000 photos of their celebrations on social media.26 The Chris Lilley television series Jonah from Tonga broke records for ABC Television social media activity. On Twitter, the hashtag #jonahfromtonga was trending in Sydney and Melbourne over the binge weekend, and generated a total 28 000 tweets over the course of the campaign.27 The Jonah from Tonga Facebook page had 500 000 “likes” and a Q&A with Chris Lilley when the final episode aired reached 1.17 million users.28 The social media buzz was reflected in program plays for the binge weekend and subsequent catch-up plays on iview (see page 33). contributions to ABC Open Unique online services Heywire ABC’s regional youth initiative Heywire has progressed from an annual competition into an ongoing online and social media platform that invites young people to share their stories, ideas and opinions. Heywire is run in partnership with Australian Government bodies which provide funding to support the initiative. These are: Rural Industry Research and Development Corporation and the Departments of Agriculture, Education, Health and Infrastructure and Regional Development. The ABC experimented with Hangouts on Air in 2013–14, a social video tool which enables anyone with a camera and internet enabled device (desktop or mobile) to stream a live discussion or performance to the world via YouTube. The live stream allows up to 10 participants in up to 10 different locations, anywhere in the world. Hangouts on Air offers a light‑weight production tool for online broadcast and social media engagement. 23.Nielsen Australian Connected Consumer Report February 2014 24.Webtrends Data; Flurry Analytics. 25.Webtrends Data; Flurry Analytics. 26.Webtrends Data; Flurry Analytics. 27.Webtrends Data. 28.Webtrends Data. . Audience Experiences 35 Online and mobile In addition to the website, ABC Open projects are distributed across social networks including Facebook, flickr, YouTube and Twitter, on mobile devices and on ABC Radio and Television and Online. Video stories were broadcast on ABC News 24. Between August 2013 and April 2014, What’s Your Story?, a five minute video package featuring content from local producers and contributors, aired before the 7pm News on Friday nights. In 2013–14, all ABC Open content that was broadcast on ABC1 and ABC News 24 was made available on a new dedicated website: https://open.abc.net.au/broadcasts The increase in contributions was assisted by key technical developments on the ABC Open website. ABC Open released a new mobile site in November 2013 and from April 2014, users could directly upload photos and text from a smart phone or tablet, bypassing the need to use third-party platforms and making contributing easier than ever before. 36 28 24 3 500 000 20 3 000 000 0 4 162 000 5 00 000 4 183 000 1 000 000 4 179 000 12 1 500 000 4 431 000 2 000 000 3 335 000 16 3 212 000 2 500 000 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun 2013 2014 8 Active Audience reach (%) 4 000 000 4 0 Source: Nielsen Online Ratings – Hybrid, Australia, People aged 2 years and over Note: from March 2014 Nielsen increased its estimate of the number of Australians going online each month and there has been a concomitant rise in reach for the vast majority of sites, including the ABC. Flagship projects delivered in the period included: • QED: Cosmo’s Casebook, a game which teaches students in years five to nine about daily life in Ancient Rome; • Concensus, a data visualisation game which allows students in years five to eight to interact with real data from the Australian Bureau of Statistics; and • ABC Zoom, a game that teaches students in years eight to 12 scientific concepts through examining everyday objects at the atomic level. In 2013–14, ABC Splash partnered with the Australian War Memorial, The National Archives of Australia, The Museum of Contemporary Art Australia and The National Portrait Gallery to produce a series ‘digibooks’ that were published on the education portal. The ‘digibooks’ present students with a selection of material from the institution’s collection which is arranged according to a narrative, to enhance students’ understanding of complex topics. ABC Splash ran 10 live webcast events over the reporting period that enabled students to interact with presenters through live moderated chats. The live programs spanned a range of topics and featured astronauts, astrophysicists, journalists, award winning authors and musicians as guests. 29.Webtrends Data. Active Audience Reach % 3 276 000 Content on the site falls into two main categories: a media resource library which contains audio-visual material sourced from the ABC’s extensive archive and collection and the delivery of several highly interactive, media-rich learning resources that enhance students’ learning experiences. Over the course of the year, ABC Splash published an additional 1 147 media clips, 247 small interactives, and three flagship applications to the library, all mapped to the Australian curriculum. Audience Reach (Unique Audience) 4 500 000 4 048 000 The result was ABC Splash, a content-rich portal which delivers free, high-quality digital education resources matched to the Australian school curriculum. 2013–14 was the first full year of operation for the site and engagement was positive with 4.7 million page views and 1.36 million visits.29 “Reach” measures the total number of people who have visited ABC Online over a specified timeframe. 3 708 000 In 2013–14, ABC Open experienced a significant increase in contributions from regional Australia, and found new ways to share those stories with a wider ABC audience. ABC Open ran over 30 projects and received a total of 57 031 contributions to the website as photos, videos and text; an increase of over 40% on contributions made in 2012–13. ABC Open offered two projects specifically for Aboriginal and Torres Strait Islander Communities and contributors: Me and Mine project celebrating the diversity of Indigenous family relationships; and I am an artist I come from the bush (series two), in which Aboriginal artists share their experience of station life in the Kimberley and its legacy through their artwork. ABC Online: Monthly audience reach 4 313 000 In December 2011, the Government announced the provision of $19.9 million over three years for the development of a new education portal for students, teachers and parents, to be built in partnership by the ABC and Educational Services Australia. 3 779 000 ABC Open is an initiative which provides regional communities with the opportunity to develop digital media skills and to use them to share personal stories from regional and rural Australia across ABC platforms. 3 514 000 Digital education—ABC Splash Audience Reach ABC Open The resources are accessed predominately during school hours within the school terms, indicating the site is mainly used by teachers and in classroom settings. AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 The Brief Reimagining Australian content On 3 May, ABC launched The Brief (see image above right), a free, weekly app delivering a selection of ABC content in a magazine-like format. It combines text with audio, video and interactive elements, providing a media‑rich tablet experience. The app is designed to test new ways of aggregating and broadcasting content around themes and ideas relevant to news, culture and Australian society. The project is designed to allow for a high degree of iteration, experimentation and variation in the way content is presented, from article to article, edition to edition, and is constantly being adapted for audience preferences. The Brief uses the Adobe Digital Publishing environment; a cloud based publishing system, and a first for ABC content delivery, and is available from the iOS, Android and Windows app stores. Science, health and disability The ABC Science site attracted an average 158 000 visitors per week, a 4% increase from 2012–13. Facebook ‘likes’ for the site increased by 837% to 318 000 in June 2014 (from 33 960 in June 2013).30 The ABC Health and Wellbeing site achieved an average of 133 000 visitors per week, a 31% increase on 2012–13.31 ABC’s disability portal Ramp Up was established in November 2010 with funding from the then Department of Families, Housing, Community Services and Indigenous Affairs (FaHCSIA). Funding for the portal was not renewed in the 2014 Federal Budget and the site ceased production on 30 June 2014. The portal and all of its content remains online as a public resource and the ABC will continue to report on disability issues through its mainstream websites, and its television and radio broadcast services. 30.Webtrends Data July 2012 – June 2014. 31.Webtrends Data July 2013 – June 2014. Audience Experiences 37 Television Across five commercial-free, free-to-air services on four channels, the ABC broadcasts television content that informs, entertains and educates Australian audiences. ABC Television: Average weekly metropolitan reach “Reach” measures the total number of people who have watched ABC Television over a specified timeframe. It is expressed below as a percentage of the total population. 0% 10% 20% 30% 40% 50% 60% 70% Sydney 9.4 million Melbourne The ABC broadcasts television content on five services across four channels: • ABC1—the Corporation’s primary broadcast channel. • ABC2—a service comprising two distinct schedules: –– ABC2—content for a younger adult demographic between 7 pm and 2 am; 32 and –– ABC4Kids—content for pre-schoolers (2–6 years) between 6 am and 7 pm. • ABC3—a dedicated children’s channel (6–14 years); and • ABC News 24 (see page 55). Television content is increasingly available on a range of online and mobile services (see pages 30–39). In 2013–14, total ABC Television share strengthened during the day, and was up slightly in prime-time. Share across most ABC channels increased or remained steady compared to 2012–13. Total average weekly reach of ABC Television in metropolitan areas in 2013–14 was 9.4 million people, or 59.1% of the five-city metropolitan population (compared with 9.4 million or 59.9% in 2012–13).33 ABC Television’s total metropolitan share during day‑time continued to increase in 2013–14. Across the four channels, ABC Television achieved a day-time free‑to-air share of 26.5% in metropolitan areas, up from 24.3% in 2012–13.34 Total ABC metropolitan free-to-air share during prime‑time increased marginally in 2013–14. Prime‑time share in the five mainland capital cities was 18.1% in 2013–14, up from 17.8% in 2012–13.35 Average weekly reach in the combined aggregated regional markets including Tasmania was 4.5 million or 63.2% of the regional population, steady with 2012–13 (4.5 million; 64.2%).36 38 In 2013–14 the total ABC regional free-to-air share during day-time increased to 29.7%, up from 27.9% in 2012–13. Total ABC regional free-to-air share during prime-time also increased, up from 19.5% in 2012–13 to 20.1% in 2013–14.37 The top rating program of 2013–14 on ABC Television was the Royal Australian Navy Fleet Review Spectacular on 5 October 2013. The live broadcast of the centenary celebration of the RAN fleet entering Sydney Harbour achieved a combined metro and regional average audience of 2.5 million (including ABC News 24 simulcast) and reached three million viewers across the broadcast. ABC1 was also the host broadcaster of Sydney’s New Years Eve Fireworks in 2013. The midnight display achieved a combined average audience of two million across ABC1 and ABC News 24. A total of 3.8 million viewers were reached across the evening’s coverage.38 ABC1 ABC1 is the ABC’s primary television channel and home to a range of flagship programs across drama, entertainment, documentary, news and current affairs, science, Indigenous, religion and the arts. ABC1’s average weekly metropolitan reach in 2013–14 was 6.6 million, or 41.5% of the five-city metropolitan population (down from 6.9 million people, or 44.0% in 2012–13).39 In 2013–14, ABC1’s metropolitan day-time free-to-air share increased to 6.2%, up from 5.6% in 2012–13. ABC1’s metropolitan share during prime‑time remained relatively steady at 13.2% (13.3% in 2012–13).40 Brisbane Adelaide or 59% of the five-city metropolitan market Perth 5 City Metro 2012–13 2013–14 Source: OzTAM Metropolitan Consolidated Data. ABC Television: Average weekly regional reach “Reach” measures the total number of people who have watched ABC Television over a specified timeframe. It is expressed below as a percentage of the total population. 0% 10% 20% 30% 40% 50% AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 60% 70% ABC Television’s average weekly regional reach was 4.5 million Southern NSW Northern NSW Victoria Queensland or 63% of the regional market Tasmania Combined Agg. Mkts 2012–13 2013–14 Source: Regional TAM Consolidated Data. ABC1’s average weekly regional reach in 2013–14 was 3.2 million people, or 44.8% of the regional population. This is a slight decrease compared to the 2012–13 average weekly regional reach of 3.3 million people, or 46.8% of the regional population.41 In 2013–14 ABC1’s regional day-time free-to-air share increased to 7.3%, up from 6.4% in 2012–13. ABC1’s prime-time free-to-air share increased to 14.1% in 2013–14 (13.9% in 2012–13).42 32.The end transmission time for ABC2 of 2am may vary, on average transmission closes at 2am. 33.OzTAM Consolidated Data 2012–13, 2013–14. 34.OzTAM Consolidated Data 2012–13, 2013–14. 35.OzTAM Consolidated Data 2012–13, 2013–14. 36.Regional TAM Consolidated Data 2012–13, 2013–14 . 37.Regional TAM Consolidated Data 2012–13, 2013–14. 38.OzTAM and Regional TAM Consolidated Data 2013–14. 39.OzTAM Consolidated Data 2012–13, 2013–14. 40.OzTAM Consolidated Data 2012–13, 2013–14. ABC Television’s average weekly metropolitan reach was ABC Television’s programming slate featured a line‑up of diverse Australian content in 2013–14. Event television, Australian drama series and telemovies, as well as locally-produced documentaries, all delivered significant audiences. News and current affairs is a key component of programming on ABC Television. Information about news and current affairs on television is at page 55. Gruen Nation, broadcast in the lead-up to the Federal Election, was the top Australian series on ABC1 in 2013–14. The series achieved a combined average audience of 1.7 million (1.8 million including ABC2 repeat), with a peak audience of 1.9 million for the final episode (two million including ABC2 repeat).43 The program recorded 311 000 online plays via iview, which represents an average of 78 000 plays per episode (see page 58).44 41.Regional TAM Consolidated Data 2012–13, 2013–14. 42.Regional TAM Consolidated Data 2012–13, 2013–14. 43.OzTAM and Regional TAM Consolidated Data 2013–14. 44.Webtrends Data. Audience Experiences 39 Television Gruen Planet, broadcast across September and October 2013, performed well with a combined average audience of 1.5 million on ABC1 (1.6 million including ABC2 repeat).45 The program recorded 472 000 online plays via iview, an average of 59 000 plays per episode.46 In 2013–14, the ABC delivered a strong suite of Australian drama on ABC Television: The Doctor Blake Mysteries, Series Two; Miss Fisher’s Murder Mysteries, Series Two; and new drama Janet King each featured among the top programs of 2013–14.47 Series two of The Doctor Blake Mysteries, broadcast from February to April 2014, achieved a combined series average of 1.5 million. The television audience remained steady each week, demonstrating a loyal and engaged audience.48 The series recorded a total of 495 000 plays via iview; an average of 50 000 plays per episode.49 Series two of Miss Fisher’s Murder Mysteries achieved a combined series average of 1.5 million.50 With one million plays recorded via ABC iview, an average of 81 000 plays per episode, Miss Fisher’s Murder Mysteries was among the top non-kids programs on iview in 2013–14.51 New drama series Janet King, achieved a combined series average of 1.4 million, and 804 000 plays via iview (101 000 per episode).52 Award for best Documentary series. First Footprints won a Walkley Award for Best Documentary. Science series Redesign My Brain hosted by Todd Sampson achieved a combined series average audience of 1.3 million. Art Of Australia, a landmark Arts series hosted by Edmund Capon, told the story of how Australian Art has shaped our country’s development. Binge drinking and alcohol-fuelled violence were explored in Dead Drunk: Lights Out in the Cross. Filmed over one night in Kings Cross and completed in nine days, it achieved a combined average audience of 872 000.54 The broadcast was followed by a live discussion on ABC2 with triple j host Tom Tilley (see page 45). A series looking at the use of children’s medication, Kids On Speed, followed six families with kids affected by ADHD. Kerry O’Brien’s in-depth interview series with Paul Keating drew a combined average audience of 1.3 million.55 Top ABC1 programs by peak episode— Combined metropolitan and regional average audience 1 Fleet Review Spectacular 2 137 000 2 Doc Martin 1 987 000 3 New Tricks 1 959 000 4 Death In Paradise 1 930 000 5 Gruen Nation 1 870 000 The ABC broadcast a number of critically acclaimed telemovies on ABC1. The Broken Shore achieved a combined average audience of 1.5 million and the third instalment of Jack Irish, Dead Point achieved a combined average audience of 1.4 million.53 6 New Year’s Eve: Midnight Fireworks 1 839 000 7 Midsomer Murders 1 756 000 8 Gruen Planet 1 667 000 9 Catalyst 1 626 000 10 Broadchurch 1 625 000 The nightly coverage of the Winter Paralympic Games from Sochi in February 2014, the Australian of the Year Awards on 25 January, and the National Flag Raising and Citizenship Ceremony on 26 January reflected the breadth of cultural and social diversity in Australia. 11 The Doctor Blake Mysteries 1 620 000 12 Australian Story 1 592 000 13 Miss Fisher’s Murder Mysteries 1 590 000 14 Foyle’s War 1 590 000 15 Agatha Christie’s Poirot 1 574 000 Indigenous programming remained a focus in 2013–14. New Indigenous series The Gods Of Wheat Street premiered in 2014. The documentary 88 recounted the events that took place on Australia Day in 1988 as Indigenous groups marched for recognition of Australia’s Aboriginal history. The second series of Redfern Now was well received by audiences and critics, and won a number of industry awards (see page 222). 16 Upper Middle Bogan 1 565 000 17 Grand Designs 1 565 000 18 7.30 1 550 000 19 ABC News 1 545 000 20 Doctor Who: The Day of The Doctor 1 544 000 The ABC presented a range of factual programming that celebrated Australia’s natural beauty, and explored science and social issues. Documentary series Kakadu achieved a national series average audience of 1.2 million and won an AACTA Award for Cinematography and an Australian Director’s Guild 40 In 2013–14, ABC1 premiered a number of new narrative comedy titles in a Thursday night timeslot, including two of the network’s most successful new comedy titles Upper Middle Bogan and It’s A Date. Both series achieved a combined average audience of over one million.56 Chris Lilley returned with Ja’mie: Private School Girl and Jonah From Tonga. In an Australian television first, the full series of Jonah From Tonga was made available on iview in a binge-viewing event before the broadcast on ABC1. Over 550 000 plays of the show were recorded over the binge weekend with a total of two million plays throughout the whole run of series (see page 33).57 Audiences remained strong for consumer affairs program The Checkout; news satire program Shaun Micallef’s Mad As Hell; and the latest instalment in the ‘Agony’ franchise, The Agony Of Modern Manners. The first series of Julia Zemiro’s Home Delivery launched in 2013 to a combined series average audience of 974 000 viewers.58 In February 2014, ABC1 made changes to its daytime schedule and migrated all children’s programming screening on ABC1 on Sunday mornings and weekday afternoons to ABC4Kids and ABC3. A range of new educational content premiered in 2013–14 including Making Media and What Makes Me, Me? And Other Interesting Questions from the United Kingdom and Australian series What I Wrote. Long‑running favourite Behind the News returned for its 46th season. 56.OzTAM and Regional TAM Consolidated Data 2013–14. 57.Webtrends Data. 58.OzTAM and Regional TAM Consolidated Data 2013–14. ABC1 broadcast 101 h ours of first-release Australian drama during prime-time (6 pm – midnight) ABC1: ABC—commissioned programs The ABC commissions internal productions and co-productions. This is an investment in Australian television content, made by Australians. Hours 0 500 1 000 1 500 2 000 2 500 2009–10 2010–11 2011–12 2012–13 2013–14 6pm to midnight 6am to midnight Notes: ABC internal productions and co-productions; excludes pre-purchased programs (including many documentaries and children's drama programs). Comprising national and NSW transmission. Figures may differ slightly in other States and Territories as a result of varying levels of local content. Hours have been rounded to nearest whole number. The Time of Our Lives Making Australian Drama In 2013–14, the ABC drama slate continued to go from strength to strength, with 101 hours of first-run Australian drama broadcast on ABC1 . Co‑produced with JAHM pictures and Film Victoria, The Time of Our Lives explores the new norms of family life and relationships in modern Australia, tackling storylines that are real and relatable. The first episode of series two, broadcast on ABC1 on 26 June 2014, achieved a combined metropolitan and regional average audience of 1.1 million people. Source: OzTAM & Regional TAM Consolidated Data 2013–14 Note: Programs highlighted in blue are Australian content 45.OzTAM and Regional TAM Consolidated Data 2013–14. 46.Webtrends Data. 47.OzTAM & Regional TAM Consolidated Data 2013–14. 48.OzTAM & Regional TAM Consolidated Data 2013–14. 49.Webtrends Data. 50. OzTAM and Regional TAM Consolidated data 2013–14. 51. OzTAM and Regional TAM Consolidated data 2013–14. 52.OzTAM and Regional TAM Consolidated Data 2013–14; Webtrends Data. 53.OzTAM and Regional TAM Consolidated Data 2013–14. 54.OzTAM and Regional TAM Consolidated Data 2013–14. 55.OzTAM and Regional TAM Consolidated Data 2013–14. Time of our Lives, along with award winning programs like Redfern Now, Jack Irish, The Broken Shore, Doctor Blake Mysteries and The Gods of Wheat Street cemented the ABC’s place as the leading producer of Australian television drama in 2014. Time of our Lives AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 3 000 2008–09 Audience Experiences 41 Television 6.6 million ABC1: Australian content Broadcasting Australian content informs, educates and entertains audiences, and helps to contribute to a sense of national identity. 0 10% 20% 30% 40% 50% 60% 70% 2006–07 2007–08 66 % of content broadcast on ABC1 between 6am and midnight was Australian-made 2008–09 2009–10 2010–11 2011–12 2012–13 2013–14 6pm to midnight 6am to midnight Notes: This table reflects hours broadcast from the Sydney transmitter, comprising national and NSW transmission. Figures may differ slightly in other States and Territories as a result of varying levels of local content. Hours have been rounded to nearest whole number. 0 10% 20% 30% 40% 50% 60% 70% 2006–07 2007–08 2009–10 2010–11 2011–12 2012–13 2013–14 First Release Repeat Notes: This Table reflects hours broadcast from the Sydney transmitter, comprising national and NSW transmission. Figures may differ slightly in other States and Territories as a result of varying levels of local content. Hours have been rounded to nearest whole number. ABC2: Genre mix Broadcasting content across a range of genres demonstrates that the ABC provided programs of both wide appeal and specialised interest. A diverse genre mix demonstrates that the ABC provided programs of both wide appeal and specialised interest. ABC2 broadcasts dedicated children’s content, which is reflected in the genre mix. News 27.1% Over half of the Australian content shown on ABC1 between 6 am to midnight 2008–09 ABC1: Genre mix Sport 2.9% Religion and Politics 1.2% ABC1: Day-time, first-release and repeat Australian content The number of hours of first-release television broadcast reflects the ABC’s investment in original, ABC content. Australians watched ABC1 each week (five-city metropolitan reach) was first-release Arts and Culture 3.6% Children’s 6.4% Current Affairs 11.2% Religion and Politics 0.0% Sports 1.4% Arts and Culture 3.7% News 0.4% Children’s 0.2% Movies 0.5% Current Affairs 0.0% Indigenous 0.2% Factual 13.8% Documentary 5.1% Movies 1.1% Indigenous 0.2% Factual 12.0% Drama 17.1% Entertainment 12.1% Notes: This table reflects hours broadcast from the Sydney transmitter, comprising national and NSW transmission. Figures may differ slightly in other States and Territories as a result of varying levels of local content. Hours have been rounded to nearest whole number. Documentary 27.3% Entertainment 26.5% Drama 26.0% Notes: This table reflects hours broadcast from the Sydney transmitter, comprising national and NSW transmission. Figures may differ slightly in other States and Territories as a result of varying levels of local content. Hours have been rounded to nearest whole number. The ABC2 transmission hours, schedule and content varied in this reporting period and should not be used as a direct comparison to previous years. The end transmission time for ABC2 of 2 am may vary, on average transmission closes at 2 am. ABC1: Prime-time, first-release and repeat Australian content The number of hours of first-release television broadcast reflects the ABC’s investment in original, ABC content. 0 10% 20% 30% 40% 50% 60% 70% 2006–07 2007–08 47% of Australian content broadcast on ABC1 during prime-time was first-release 2008–09 2009–10 2010–11 2011–12 2012–13 2013–14 First Release ABC1 broadcasts content across 12 diverse genres 41% of broadcast hours on ABC2 (7 pm – 2 am) were dedicated to factual and documentary content Repeat Notes: Comprising national and NSW transmission. Figures may differ slightly in other States and Territories as a result of varying levels of local content. Hours have been rounded to nearest whole number. 42 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Audience Experiences 43 Television ABC Television: Regional prime-time share ABC Television: Metropolitan prime-time share “Prime-time share” measures the percentage of the audience who have watched ABC television between 6 pm and midnight. It is reported as a percentage of the actual viewing audience, not the total population. 0 5% 10% 15% 20% 25% 30% Southern NSW Northern NSW ABC Television had a 20.1% prime-time share of the free-to-air regional market Victoria Queensland Tasmania Combined Agg. Mkts 2012–13 “Prime-time share” measures the percentage of the audience who have watched ABC Television between 6 pm and midnight. It is reported as a percentage of the actual viewing audience, not the total population. 0 15% Adelaide Perth Five-city Metro 25% 30% 35% 40% Northern NSW Victoria ABC Television had a 29.7 % day‑time share of the free-to-air regional market Queensland Tasmania Combined Agg. Mkts 2013–14 ABC2 The ABC provides two television services on its second free-to-air channel. Content on ABC2 from 7 pm to 2 am is focused for younger Australian adults. Day‑time content is programming for pre-schoolers (see ABC4Kids page 46). In 2013–14, ABC2’s average weekly metropolitan reach was 4.4 million people, or 27.7% of the five-city metropolitan population. This is steady compared to the 2012–13 average weekly metropolitan reach (4.4 million or 27.8%).59 “Day-time share” measures the percentage of the audience who have watched ABC Television between 6 am and 6 pm. It is reported as a percentage of the actual viewing audience, not the total population. 0% 5% 10% 15% 20% 25% Sydney Melbourne Brisbane 30% ABC Television had a 26.5 % day-time share of the free-to-air, five-city metropolitan market Adelaide Perth Five-city Metro 2012–13 Source: Regional TAM Consolidated Data. 44 2013–14 ABC Television: Metropolitan day-time share Southern NSW 2012–13 prime-time share of the free-to-air, five-city metropolitan market Brisbane 2012–13 20% 18.1% 8% 10% 12% 14% 16% 18% 20% Source: OzTAM Metropolitan Consolidated Data. “Day-time share” measures the percentage of the audience who have watched ABC Television between 6 am and 6 pm. It is reported as a percentage of the actual viewing audience, not the total population. 10% 6% Melbourne 2013–14 ABC Television: Regional day-time share 5% 4% Sydney Source: Regional TAM Consolidated Data. 0 2% ABC Television had an 2013–14 Source: OzTAM Metropolitan Consolidated Data. ABC2’s metropolitan day-time free-to-air share increased to 12.4%, up from 11.7% in 2012–13. ABC2’s prime-time free-to-air metropolitan share remained steady at 2.8% in 2013–14, the same as 2012–13.60 In 2013–14, ABC2’s average weekly regional reach was 2.2 million people, or 30.8% of the regional population. This is relatively steady compared to the 2012–13 average weekly regional reach of 2.2 million people, or 31.1% of the regional population.61 59.OzTAM Consolidated Data (reach based on 5 minute consecutive viewing) 2012–13, 2013–14. 60.OzTAM Consolidated Data 2012–13, 2013–14. 61.Regional TAM Consolidated Data (reach based on 5 minute consecutive viewing) 2012–13, 2013–14. AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 ABC2’s regional day-time free-to-air share in 2013–14 increased to 13.1%, up from 11.8% in 2012–13. ABC2’s regional prime-time free-to-air share was 3.2% in 2013–14, up marginally from 3.0% in 2012–13.62 ‘digital crowd-sourced comedy series’ commissioned by ABC2. The experimental five part series asked social media to set a topic for a ten minute film which was made then broadcast seven days later. ABC2 continued to deliver unique content to Australian audiences in 2013–14. Dead Drunk: After Hours with Tom Tilly, a live discussion broadcast on 15 April 2014 following ABC1’s Dead Drunk: Lights Out In the Cross, achieved a combined average audience of 271 000,63 and 13 000 plays via iview.64 By combining thought provoking and entertaining programs from around the world with a commitment to new Australian talent, ABC2 continued to extend its audience reach particularly with the 25–34 years demographic. ABC2 engaged audiences with original Australian content that challenged traditional modes of creation and consumption. #7Dayslater was an innovative 62.Regional TAM Consolidated Data 2012–13, 2013–14. 63. OzTAM and Regional TAM Consolidated Data 2013–14. 64. Webtrends Data. Audience Experiences 45 Television In 2013–14 ABC2 cemented its place as a platform dedicated to the next generation of Australian comedians. Australian audiences enjoyed the continued partnership with the Melbourne International Comedy Festival with broadcasts of Comedy Up Late and Raw Comedy. Popular programs The Roast, Dirty Laundry Live and twentysomething, Series Two returned and ABC2 premiered This Is Littleton featuring some of the country’s best up‑and‑coming comedians. The second series of Opening Shot gave five new, young, documentary filmmakers their television break and was applauded by reviewers and audiences alike. The series achieved a combined average audience of 172 000 per episode and recorded a total of 274 000 plays via iview across the series, averaging 55 000 plays per episode.65 ABC childrens’ television ABC4Kids Broadcasting 13 hours daily, ABC4Kids provides content for preschoolers on the ABC2 channel between 6 am and 7 pm. In 2013–14, ABC4Kids continued to be the most trusted choice in preschool content for Australian families and carers across all platforms. ABC4Kids achieved an average day-time metropolitan free‑to‑air share among children aged 0–4 of 62.8% (down slightly from 63.2% in 2012–13), with a metropolitan average weekly reach among children aged 0–4 of 69.4% or 725 000 (up slightly from 67.6% or 704 000 in 2012–13).66 Australian program Big Ted’s Big Adventure was the top program on ABC4Kids in 2013–14. Popular Australian programs also included Bananas in Pyjamas, Five Minutes More, Giggle and Hoot and Play School.67 In 2013–14, ABC4Kids’ average weekly regional reach among children aged 0–4 was 330 000 (or 73.8% of children aged 0–4), an increase from 327 000, or 72.4% in 2012–13.68 Regional day-time free‑to-air share among children aged 0–4 increased to 66.7% (from 62.8% in 2012–13).69 46 Viewing of preschool programs on mobile devices increased in 2013–14 to a monthly average of 11 million plays through ABC’s iview service, up from seven million in 2012–13. In 2013–14, 25% of ABC4Kids scheduled television content was Australian including flagship local productions Play School, Giggle & Hoot and Bananas in Pyjamas, with premiere series of Jemima’s Big Adventure, Big Ted’s Big Adventure, hoopla doopla! and Ready Steady Wiggle! throughout the year. Global preschool brand Sesame Street commissioned local Indigenous company Carbon Media to produce Five Kangaroos; a mixed-media short film starring musician Jessica Mauboy. This was the first time Indigenous Australian content has been broadcast on Sesame Street. Season 44 of Sesame Street premiered on ABC4Kids in March 2014. ABC3 In 2013–14, ABC3 maintained its position as Australia’s most-watched channel for school-age children, offering a variety of content genres across all platforms.70 Broadcasting 15 hours daily, ABC3 achieved an average metropolitan share amongst children aged 5–12 of 30.2% (down from 30.6% in 2012–13). The channel’s average metropolitan weekly reach among children aged 5–12 also decreased slightly to 43.6% or 666 000 (45.1% or 670 000 in 2012–13), and in regional areas was 50.6% of 5–12’s (down slightly from 51.4% in 2012–13). ABC3’s regional day-time free-to-air share among children aged 5–12 was 33.7% (33.8% in 2012–13). ABC3’s metropolitan share among children aged 5–12 during the 6 pm – 9 pm timeslot was 11.6% in 2013–14, up from 11.1% in 2012–13.71 Over 50% of ABC3’s scheduled content was Australian. Popular Australian programs on ABC3 in 2013–14 included The Flamin’ Thongs, The Worst Year of My Life, Again and a new series of You’re Skitting Me. Dance Academy returned for its third series. Successful factual programs included a new series of the Indigenous wildlife hit Bushwhacked and MY:24, telling the stories of inspiring young Australians experiencing life-changing events. Studio 3, Good Game SP and Smackdown Games continued to develop creative talent and provide opportunities for channel presenters to connect directly with audiences on television and online. Beyond linear broadcasting— digital services ABC television content is available on more platforms and across more devices than ever before. Media multi-tasking and simultaneous screen use is increasing, with around 74% of online Australians reporting they have simultaneously consumed television and online content.72 Internet capable television ownership increased to 27% of homes; up from 21% last year.73 While television sets and computers remain the most common screens for internet television viewing, tablet devices are providing an alternative, with tablet ownership in Australian households increasing from 31% in 2013 to 42% in 2014.74 Despite these changes, linear terrestrial television viewing remained relatively stable. In June 2014, the ABC completed a significant broadcast technology and application development project to deliver an integrated broadcast and catch-up television experience on large screen devices. The FreeviewPlus application was built on the open Hybrid Broadcast Broadband Television (HbbTV) standard which has had wide adoption in Europe, and combines the broadcast schedule and catch–up listings in a seven-day electronic program guide (EPG). It will also provide easy access to free-to-air network applications, such as ABC iview. FreeviewPlus is scheduled to launch in early 2014–15. Further information about the ABC’s online, mobile and digital services is at page 29. 72.Nielsen Australian Connected Consumers Report February 2014, Online Australians aged 16 years and over. 73.Nielsen Australian Connected Consumers Report February 2014, Online Australians aged 16 years and over. 74.Nielsen Australian Connected Consumers Report February 2014, Online Australians aged 16 years and over. 65. Webtrends Data. 66.OzTAM Consolidated Data (reach based on 5 minute consecutive viewing, 6 am – 7 pm daily) 2012–13, 2013–14. 67.OzTAM Consolidated Data 2012–13, 2013–14. 68.Regional TAM Consolidated Data (reach based on 5 minute consecutive viewing, 6 am – 7 pm daily) 2012–13, 2013–14. 69.Regional TAM Consolidated Data 2012–13, 2013–14. 70.OzTAM Consolidated Data 2012–13, 2013–14. 71.OzTAM and Regional TAM Consolidated Data 2012–13, 2013–14. The Checkout AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Audience Experiences 47 Radio ABC Radio connects with Australian communities across the country with a diverse selection of content broadcast across its national and local networks and a range of digital platforms. ABC Radio: Aggregate audience share “Share” measures the percentage of the audience who have listened to ABC Radio within a specified timeframe. It is reported as a percentage of the actual listening audience, not the total population. 0% 5% Sydney 10% 15% 20% 25% 30% Brisbane Average weekly reach in the five-city metropolitan markets for ABC Radio was a record 4.7 million people in 2013–14, up 155 000 listeners on 2012–13.75 Audience share was also at a record high at 24.4%, up 0.2 points on 2012–13.76 The majority of Australians consider that the quality of programming on ABC Radio is ‘good’.77 In 2013–14, the ABC advanced its strategic objectives to make its radio content more accessible to audiences, including adopting a “mobile first” approach to content delivery. Information about the ABC’s online and mobile services is at page 29. Local Radio The ABC has a network of 60 Local Radio stations—nine metropolitan and 51 regional—which broadcast to, and engage with, local communities around Australia. In 2013–14, ABC Local Radio’s five-city metropolitan average weekly reach was 2.2 million, steady with 2012–13. Audience share was 10.7%, down marginally on 2012–13 (10.9%). There were 13.4 million podcast downloads of Local Radio content in 2013–14.78 Each station provides a combination of local, State‑based and nationally syndicated programs, such as Conversations with Richard Fidler and Nightlife with Tony Delroy. The network is accompanied by a local website in each region (see page 31). ABC Rural provided in‑depth coverage of issues affecting regional Australia such as food labelling, the exodus of young people from regional towns, carbon tax, agribusiness and foreign investment. In 2013–14, Local Radio expanded the 702 ABC Sydney Exhumed project into a nationwide competition for unsigned and unrecorded amateur musicians over 30 years old (see below). Sport was a significant part of programming on Local Radio and ABC Grandstand in 2013–14. Across July and August 2013, Local Radio broadcast the full Ashes cricket series from England. 75.Nielsen and Gfk from S1 2014, five city metropolitan, people aged 10 years and over 2012–13, 2013–14. 76.Newspoll, ABC Awareness and Usage Survey June 2013. 77.Nielsen and Gfk from S1 2014, five city metropolitan, people aged 10 years and over 2012–13, 2013–14. 78.Webtrends Data. Exhumed Uncovering Australian talent Launched nationally in 2013, the Exhumed competition is a collaboration between Local Radio, ABC Open and ABC Television which resulted in more than 1 100 entries from Australia’s “best bands you’ve never heard of”. The competition is open to unsigned and unrecorded amateur musicians over 30 years old. Each Local Radio station around the country hosted an event in August to announce the local winners, from which six finalists were chosen. Digital Radio station ABC Extra featured music from all the winners throughout September and a five-part series hosted by James Valentine was screened on ABC1 in November. The series culminated in the Exhumed Grand Final on ABC1 in December, where seven piece reggae band Jahsifik from Kalgoorlie, Western Australia, were crowned the winners. 48 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 ABC Radio had a 24.4% Melbourne Adelaide Perth Five-City Metro 2009–10 2010–11* 2011–12 2012–13 2013–14 share of the five-city metropolitan market Source: Nielsen and Gfk from S1 2014, five city metropolitan, people aged 10 years and over. * Due to the severe floods in Queensland, Survey 1 was not conducted in Brisbane. Radio share for Brisbane in 2010–11 is based on Surveys 5–8 (2010) and Surveys 2–4 (2011). This impacts on the five-city metro results for 2010–11. ABC Grandstand commentator Jim Maxwell joined the BBC commentary team in England for ball-by-ball coverage and analysis on Local Radio, ABC News 24 and Grandstand Online. The series was also available online and through the ABC Radio mobile app. The first-ever Ashes podcasts generated positive audience response with an average of 12 000 downloads per Test. The ABC entered into an agreement with the Football Federation of Australia for ABC Grandstand to cover the A-League soccer on radio and online for four seasons, beginning with the 2013–14 season. The A-League is a significant addition to the stable of regular sports covered by the ABC. The return Ashes series in Australia over summer was broadcast on Local Radio only, as mobile rights were retained by Cricket Australia. Full back-to-back coverage of the Women’s Ashes series was broadcast and, for the first time, the women’s domestic T-20 final. ABC Radio: Average weekly reach “Reach” measures the total number of people who have listened to ABC Radio over a specified timeframe. 0.0 0.5 Audience (Millions) 1.0 1.5 2.0 ABC Radio reached 2.5 Local Radio Radio National 4.7million people in an average week triple j ABC Classic FM NewsRadio 2009–10 2010–11* 2011–12 2012–13 Source: Nielsen and Gfk from S1 2014, five city metropolitan, people aged 10 years and over. * Due to the severe floods in Queensland, Survey 1 was not conducted in Brisbane. Radio share for Brisbane in 2010–11 is based on Surveys 5–8 (2010) and Surveys 2–4 (2011). 2013–14 Audience Experiences 49 Radio 7.5 million Number of triple j podcast downloads triple j The ABC’s national youth network triple j experienced another year of record audiences in 2013–14. Five‑city metropolitan average weekly reach among people aged 10 and over increased by 10% from 1.66 million to a record 1.83 million. Audience share was up 0.6 of a point to 6.9% (6.3% in 2012–13).79 In 2013–14, triple j continued to grow its digital presence and delivered more ways for listeners to discover music. The triple j Facebook page hit 700 000+ “likes” making it the biggest Australian radio station on that platform. The triple j hitlist was the number one most subscribed playlist on Spotify Australia in 2013 and the first half of 2014.80 triple j Unearthed is the only dedicated Australian music radio station playing music from unsigned Australian artists from around the country. Music 4.7million Number of people reached by ABC Radio in an average week on the digital radio station is sourced from the triplejunearthed.com website which houses over 99 000 tracks from 48 000 independent Australian artists. In March 2014, triple j Unearthed relaunched its website with a brand new design and innovative functionality, allowing artists and fans to connect and share music through a range of integrated social features. The relaunched website offers greater compatibility with mobile platforms, as well as providing program and playlist information from the Unearthed digital radio station. In April 2014, the ABC rebranded the Dig Music station as Double J, a new digital music station which is available across a number of platforms. 79.Nielsen and Gfk from S1 2014, five city metro, people aged 10 years and over 2012–13, 2013–14. 80.Spotify. Double J Showcasing Australian music In April 2014 the ABC launched digital radio station Double J targeting music‑lovers aged 30 and over. Double J replaced the Dig Music service following six months of audience engagement and industry consultation about the station’s future direction and redevelopment. Double J plays a minimum of 35% new Australian music and provides unprecedented access to almost 40 years of triple j archives, interviews and live music recordings. Former triple j host and Spicks and Specks team captain Myf Warhurst leads the presenter line-up and is on-air from 11 am – 2 pm weekdays. Double J is available on digital radio and television, online and on mobile phones via the ABC Radio App, available for both iOs and Android devices. The triple j One Night Stand was held in Mildura, Victoria on Saturday 17 May. The free event, which was broadcast live on radio and ABC2, streamed online and available on iview and YouTube, attracted a record crowd of more than 17 000 people. Across the three-hours on ABC2, One Night Stand reached 214 000 viewers across the five cities.81 RN (Radio National) RN is a national radio network broadcasting 60 original, thought provoking programs each week on a broad range of subjects and specialist genres. RN’s five-city metropolitan average weekly reach was 643 000 in 2013–14, up slightly from 641 000 in 2012–13.82 Audience share remained steady at 2.4%. Radio National remains one of ABC’s top podcast producers, with 27.1 million downloads in 2013–14.83 Following a major redesign of RN’s Sydney studios including video recording capability, the network launched RN TV in September 2013. RN TV creates opportunities to attract and develop new audiences and to syndicate RN content outside the network, including ABC News 24 and other ABC services. RN content is featured in White Paper, the new monthly digital magazine designed for tablet devices (see page 34). New arts programs and podcasts Radiotonic and Soundproof premiered on RN in June 2014. They are produced and presented by the recently established Creative Audio Unit which is responsible for developing new, original and creative performance audio for broadcast and online delivery. ABC Classic FM ABC Classic FM is Australia’s national classical music network, a major cultural resource for listeners across regional and urban Australia, and the leading national venue for Australian classical music performance. ABC Classic FM’s five-city metropolitan average weekly reach was up slightly from 722 000 in 2012–13 to 724 000 in 2013–14. Audience share was down to 2.8% (3.1% in 2012–13).84 In 2013–14, ABC Classic FM renewed its commitment to Australian performance through a more dynamic relationship with music label ABC Classics, and the creation of a second online-only classical music service. ABC Classic 2 was launched in June 2014 and is exclusively Australian, showcasing ABC Classics’ extensive catalogue of recordings by Australia’s finest musicians. ABC Classic 2 is an un-presented continuous online stream available via the ABC Radio player. It is also supported by a Tumblr site. In June 2014, ABC Classic 2 had over 58 000 stream plays, an average of 13 600 per week.85 The Tumblr page had more than 23 000 visits with 65% of users via desktop, 19% via mobile and 16% via tablet.86 A significant broadcasting highlight in 2013–14 was ABC Classic FM’s live broadcast of Opera Australia’s first complete production of Wagner’s Ring Cycle. The broadcast in December 2013 included extensive background information, artist interviews and expert commentary on these four epic operas. The audio was streamed to international audiences via the ABC Classic FM website. The 2014 Classic 100: Baroque and Before countdown generated 48 000 votes submitted via the ABC Classic FM website from a list of over a thousand works. The countdown was broadcast over the 6–9 June long weekend and presented from Hobart, Melbourne, Adelaide and Sydney, with special guests discussing music, arts and culture from the Baroque period. ABC Classics released the Classic 100: Baroque and Before CD set on 10 June. At 30 June 2014, it was the label’s fasting selling release ever, entering the classical ARIA chart at number one. 81.OzTAM Metropolitan Consolidated Data. 82.Nielsen and Gfk from S1 2014, five city metropolitan, People aged 10 years and over 2012–13, 2013–14. 83. Webtrends Data. 84.Nielsen and Gfk from S1 2014, five city metropolitan, People aged 10 years and over 2012–13, 2013–14. 85.Akamai (CDN). 86.Google Analytics. ABC Managing Director Mark Scott with Double J daytime presenter Myf Warhurst at the launch in April 2014. 50 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Audience Experiences 51 Radio ABC NewsRadio ABC NewsRadio provides the most comprehensive, continuous news service in Australia, complementing its role as the official broadcaster of Federal Parliament (see page 55). Digital radio Digital radio continues to provide audiences with access to new and unique content that is specialised, topical and relevant. On 22 August 2013, the ACMA renewed the Canberra digital radio trial licence, which is now in its fourth year. In addition to the Canberra trial, the ABC provides a digital radio service in each of the five mainland state capitals. In 2013–14, the dedicated special events digital radio station, ABC Extra, was used to cover major events and to mark a number of anniversaries including: • ABC NAIDOC, broadcast from 8–12 July 2013. The station drew on Indigenous programming from across ABC Radio and the ABC’s archives, and in 2013 for the very first time, programs from Koori Radio and the National Indigenous Radio Service (NIRS). The station featured a daily hour of unique radio by ABC Indigenous content makers from across the country including two new voices from ABC support areas. • Lunar New Year, broadcast from 28–31 January 2014. ABC reporters from across the country spoke to Australians of Asian heritage about what Lunar New Year means to them. • JFK: 50 Years On was a six hour broadcast commemorating the 50th anniversary of the assassination of JFK. The broadcast looked at the legacy of JFK’s presidency, how the ABC broadcast the news, and the influence JFK had on Australian politics. News and current affairs Commemorating Australia’s involvement in war ANZAC Day 2014 marked the first year of commemorating World War One through special programming across the ABC, up to the centenary of Armistice Day on 11 November 2018, with the centenary of Gallipoli in 2015 as the centrepiece. ABC Radio provided comprehensive coverage of ANZAC Day events. Dawn services, at home and abroad, were broadcast across the Local Radio network. For the first time, a team of ABC Radio presenters broadcast live from the Dawn Service at Anzac Cove with support from the Department of Veteran Affairs. The program was heard on Local Radio from 11.30 am – 1.30 pm (AET) and a later broadcast of the Australian ceremony from Lone Pine was broadcast live on ABC NewsRadio and available on ABC Extra digital station. The ANZAC Dawn Service live from the Australian War Memorial in Canberra was broadcast on RN hosted by Louise Maher and on Local Radio nationwide hosted by 666 ABC Canberra. On 28 and 29 June 2014, RN suspended its normal schedule to present World War One: Memory, Perception and 10 Contested Questions. Over ten hours, RN presenters tackled ten critical and contentious questions about the Great War bringing together historians, writers and thinkers from around the globe, and offering alternative perspectives on the conflict and its impact on the 20th and 21st centuries. RN’s Books and Arts Daily also examined World Wars in new fiction, interviewing a range of Australian and international novelists. RN also produced the special Boys Don’t Cry, on Australian troops deployed in Afghanistan now returning home, many with the heavy psychological baggage of military conflict. Other special events on ABC Extra included NT Votes, Celebrating Slim Dusty, War of the Worlds, 50 Years of Dr Who, TedX, Reconciliation Week, and The Beatles in Australia. The service is also used from time-to‑time to share Local Radio station coverage of major emergencies to keep the broader online and digital radio audience informed. ABC Extra is also streamed online and available via the ABC Radio app. In a media market saturated with news and information, the ABC provides an informed and authoritative voice for Australian audiences. The ABC provides comprehensive news and current affairs across its television, radio and online and digital services. Australians trust the ABC as an independent source of news and current affairs, with 77% of Australians surveyed believing coverage is fair and balanced.87 suburban coverage. The ABC maintained a strong focus on delivering news that was coordinated across all delivery platforms, breaking more original stories and better serving audiences, and adding to the strength and diversity of the ABC News team. Two significant new projects were developed and implemented: In 2013–14, the ABC fundamentally transformed the structures and focus of the News Division to better meet the needs of ABC audiences. This transformation was part of a broader Newsgathering Project, and has included a restructure of existing staff and resources to provide better support for original, multi-platform news content; additional funding from the Federal Government for more original journalism at a national and local level, and improved content for state-based audiences and for younger audiences. State Editions—The ABC commenced production of State Editions of ABC News Online, developed through collaboration between the News, Radio and Innovation Divisions. Sites were launched in South Australia and Victoria which provide audiences with integrated local, national and international news and information. Digital producers were recruited in each of the eight capital city newsrooms, and the majority have commenced in their roles. An additional team of five supervising producers is working in News Online in Brisbane, Queensland, to provide content for each of the sites, as well as editorial support. In 2013–14, the ABC undertook a project to vertically integrate approximately 400 managers and resources staff into content making areas, including News. Vertical integration will enable the ABC to better allocate and manage resources. Interactive Storytelling Unit—The Interactive Storytelling Unit provides digital-first content to tell original and relevant news stories using innovative tools and techniques (see page 56). The ABC continued to develop initiatives that were introduced in 2013 including the Fact Check Unit, the National Reporting Team, and enhanced regional and 87.Newspoll, ABC Appreciation Survey 2014. Balance: News and current affairs programs Independent research from Newspoll provides an overview of community attitudes and opinions about the ABC. 100% 95 94 96 95 94 90% 92 91 92 89 90 90 88 90 87 87 89 80% 82 85 89 Very Good Job Total Good Job 90 88 86 87 86 85 85 83 83 85 84 85 86 70% 60% 50% 43 40% 41 44 40 48 46 47 46 45 41 45 42 45 39 43 43 39 41 36 40 44 42 44 47 40 42 38 39 46 41 45 48 30% 20% 10% 0 92% of Australians believe the ABC 7pm News does a good job of being balanced and even-handed ’07’08 ’09 ’10 ’11 ’12 ’13 ’14 ’07’08 ’09 ’10 ’11 ’12 ’13 ’14 ’07’08 ’09 ’10 ’11 ’12 ’13 ’14 ’07’08 ’09 ’10 ’11 ’12 ’13 ’14 ABC 7pm News The 7.30 Report / 7.30 AM/PM The World Today Based on those aged 14 years and over who ever watch the respective program. Source: Newspoll, ABC Appreciation Survey, June 2014. 52 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Audience Experiences 53 News and current affairs Approximately 1.3 million Australians participated in Vote Compass As part of a strategy to revitalise the flagship 7pm News bulletins, the ABC upgraded television studio sets across the country and introduced a more cohesive look across ABC1 and ABC News 24. The ABC sought to enhance its coverage of the Federal Election through the use of Vote Compass, an audience survey tool designed by a group of Canadian academics. The Vote Compass survey was completed by approximately 1.3 million Australians. There were some program changes in 2013–14: a new weekly arts program, The Mix, commenced on ABC News 24; and the weekly program Inside Business ended after 12 years on the ABC. Vote compass Examining the issues important to Australians The ABC trialled voter-engagement and survey application Vote Compass during the 2013 Federal Election campaign with excellent results. Designed by a group of Canadian academics, and launched in partnership with the ABC, Vote Compass provided a focus on policy issues and a rich source of unique data about Australian views on key election issues. The application drew high levels of traffic to ABC websites throughout the election campaign, and was a strong source of content and discussion across Radio and News programs and platforms. Approximately 1.3 million Australians completed the Vote Compass survey, which made it the most successful use of the application (per head of population) anywhere in the world. Training continued to be a key priority, ensuring continuous improvement in how the ABC gathers and presents news and current affairs. Almost 100 new employees participated in induction programs including: writing for television, radio and online; editorial policies; work health and safety; media law; corporate governance; and specific technical training. A further 389 existing employees attended intensive workshops and responded to a survey focused on identifying training needs. The training initiatives have created a more agile workforce with an improved capacity to report across platforms. The News Division held regular, formal reviews of its individual programs and areas of content involving heads of programming, relevant executive producers and presenters. Separate and independent reviews of the ABC’s multiplatform news and current affairs coverage are undertaken each year to assess the strengths and weaknesses of the ABC’s content (see page 72). 54 In 2013–14, the ABC continued to deliver original journalism and exclusive stories which had an impact on Australia’s political and social life. Each week, the ABC analyses how original and exclusive stories and news angles were broken and developed, the way in which those stories were picked up and shared both by social media and by other mainstream media, and the impact those stories had on the community. This could include prompting debate, leading to official investigations, or precipitating legislative or other change. Content which has had a significant impact during the reporting period included: • Extensive coverage of the Federal election across platforms, with the Sydney headquarters of the Corporation being transformed into the ABC Election Centre; • The success of the Vote Compass project; • The ABC Fact Check Unit, which quickly established itself as an integral part of the national election campaign, with politicians from the major parties responding to and engaging with the determinations; and News and current affairs on radio News and current affairs on television The ABC distributes news and current affairs content across a range of radio networks and on digital radio. In 2013–14, news and current affairs programs on Local Radio and Radio National had a combined unduplicated reach of 1.9 million people aged 10 and over each week in the five‑city metropolitan market.88 This was down 0.9% from 2012–13. In 2013–14 there was audience growth across the ABC’s news and current affairs television programming, reflecting its depth, quality and diversity. The ABC NewsRadio network is a dedicated 24–hour radio service. ABC NewsRadio’s five-city metropolitan average weekly reach was 700 000 in 2013–14, up from 676 000 in 2012–13. Audience share was also up slightly, to 1.6% (1.5% in 2012–13).89 Coverage of the Australian Federal Election was a key focus of ABC NewsRadio (see page 58). In December 2013, the Evening program, which was coproduced with Radio Australia and broadcast to domestic and international audiences, was decommissioned by Radio Australia. This program was replaced in the ABC NewsRadio schedule in January 2014 with a new Evening program for domestic audiences which retained a focus on the Asia-Pacific region. During the year ABC NewsRadio increased audience engagement on digital and social media platforms through an improved website, the network’s first Facebook page and Twitter presence as well as increased on-air promotion of the ABC Radio mobile app. AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 The top performing programs on ABC News 24 in 2013–14 included coverage of the Australian Federal Election; Fleet Review Spectacular; Julia Gillard in Conversation with Anne Summers; coverage of the Australian Federal Budget; and coverage of both the NSW bushfires in October 2013 and the Victorian bushfires in February 2014.91 ABC News 24’s metropolitan average weekly reach in 2013–14 was 2.4 million people, or 14.9% of the five‑city metropolitan population, an increase from 13.9% in 2012–13.92 In 2013–14, ABC News 24 achieved a metropolitan day-time free-to-air share of 3.7%, up from 2.9% in 2012–13. ABC News 24’s metropolitan prime-time free-to-air share was 1.2% (0.9% in 2012–13).93 ABC News 24 maintained its regional average weekly reach from 2012–13 of 1.3 million, or 18.9% of the regional population.94 Prime-time regional free-to-air share for ABC News 24 was 1.3% (1.2% in 2012–13). ABC News 24’s regional day-time free-to-air share was 4.4% in 2013–14, steady with 2012–13.95 The revitalisation of the 7pm News bulletins involved a new approach to presentation of the programs, including more live crosses; greater use of specialist reporters and correspondents; more live interviews; and better use of story-telling graphics. Journalists presented live from the field more often when major stories were unfolding. • A series of stories highlighting child abuse in Victoria’s residential care system, sparking an inquiry by the Victorian Children’s Commissioner. The Asia Pacific News Centre (APNC) is a branch of the News division which contributes news and current affairs content to the ABC’s International Media Service. The APNC coordinates news bulletins for Radio Australia and international digital news, news bulletins on Australia Network and contributes content to The World, Pacific Beat and Business Today. The Federal Government’s termination of the agreement to fund the Australia Network Service will have a significant impact on the editorial capacity of the Asia Pacific News Centre. The ABC is committed, however, to retaining a specialist international news team in the APNC to deliver accurate, independent news into the region. ABC News 24 continued to increase its audience, recording its highest ever free-to-air share in both day‑time and prime-time.90 88.Includes Local Radio Early AM (Mon–Fri 6 am – 6.15 am); 7.45am News (Mon–Sun 7.45 am – 8 am); AM (Mon–Sat 8 am – 8.30 am); The World Today (Mon–Fri 12 md – 1 pm); and PM (Mon–Fri, 6 – 7 pm) and Radio National: AM (Mon–Sat 7am–7.30am); The World Today (Mon–Fri 12 md–1pm) & PM (Mon–Fri 5–5.30pm). 89.Nielsen and Gfk from S1 2014, five city metropolitan, people aged 10 years and over 2012–13, 2013–14. 90.OzTAM Consolidated Data 2013–14. 91.OzTAM and Regional TAM Consolidated Data 2012–13, 2013–14. 92.OzTAM Consolidated Data 2012–13, 2013–14. 93.OzTAM Consolidated Data 2012–13, 2013–14. 94.Regional TAM Consolidated data 2012–13, 2013–14. 95.Regional TAM Consolidated data 2012–13, 2013–14. 96.OzTAM and Regional TAM Consolidated Data 2012–13, 2013–14. 97.OzTAM and Regional TAM Consolidated Data 2012–13, 2013–14. 98.OzTAM and Regional TAM Consolidated Data 2012–13, 2013–14. On ABC1, the combined metropolitan and regional average audience for the Monday to Friday 7pm News in 2013–14 was 1.2 million, a decline of 8% compared to 2012–13.96 The weekend editions of News increased in 2013–14 compared to 2012–13. The Sunday edition of News increased by 2% to a combined average audience of 1.2 million in 2013–14.97 The Saturday evening broadcast averaged 1.3 million viewers in 2013–14, an increase of 1% compared to 2012–13.98 Audience Experiences 55 News and current affairs Interactive Storytelling ABC news and current affairs websites: Monthly reach “Reach” measures the total number of people who have visited an ABC news or current affairs website over a specified timeframe. Innovating Australian news coverage ABC News is looking at innovative ways to present content while maintaining its commitment to high quality journalism. ABC news and current affairs online reached an average Audience (Thousands) 3000 In February 2014, ABC News established the Interactive Storytelling Team, a group of producers and journalists telling stories in a non-traditional way for an ever-growing digital audience. The team was established as part of the third stage of the Newsgathering Project, and their early work demonstrates how interactive content can supplement the high-quality journalism provided by the ABC. With skills including digital design, development, illustration and animation, the team has vastly extended the capacity for News to tell stories using data visualisations, gifs, photo montages and short-form video. 2500 2000 2.3 million 1500 1000 500 0 Their coverage of the 2014 Federal Budget included a piece on “winners and losers” that went viral, with more than 600 000 page views and 60 000 shares on social media. users each month July Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Source: Niesen Online Ratings – Hybrid Australia, People aged 2 years and over Note: from March 2014 Nielsen increased its estimate of the number of Australians going online each month and there has been a concomitant rise in reach for the vast majority of sites, including the ABC. Winners and Losers In 2013–14, Foreign Correspondent achieved a combined average audience on ABC1 of 915 000, an increase of 5% compared to 2012–13.102 The episode “USA—Down in Jungleland”, broadcast on 22 October 2013, achieved the highest audience for the program in 2013–14 with a combined average audience of 1.1 million.103 Insiders achieved a combined average audience of 427 000 in 2013–14, across ABC1 and the ABC News 24 simulcast, an increase of 18% on 2012–13.104 In 2013–14, the combined average audience for Australian Story was 1.3 million, a decline of 2% compared to 2012–13.105 The program achieved combined audiences of more than 1.5 million on five occasions in the past 12 months. “A Complicated Life: Kerry Packer Part Two”, broadcast on 14 April 2014, achieved the highest average audience for the program in 2013–14 at 1.6 million.106 ABC News Breakfast is broadcast each weekday on ABC1 and ABC News 24. In 2013–14, ABC News Breakfast reached a weekly average of 1.4 million viewers on ABC1 and ABC News 24 across On ABC1, the combined average audience for Lateline was 252 000, a decline of 6% compared to 2012–13. Also on ABC1, The Business achieved a combined average audience of 129 000 in 2013–14, also down 6% on the 2012–13 average.108 The ABC’s Australian Federal Election coverage, simulcast on ABC1 and ABC News 24, achieved a combined metropolitan and regional average audience of 1.4 million and was the most viewed television election coverage in total metropolitan and total regional markets (see page 58). The first Abbott Government Federal Budget was another significant news event, with a combined average audience of 1.4 million for the Treasurer’s speech.109 ABC news and current affairs websites: Weekly visitors and visits “Visitors” measures the number of unique browsers (not individual people) which have accessed ABC news and current affairs websites, identified by cookies. “Visits” measures the number of sessions on those sites. 4.5 Visitors 4.0 9 3.5 8 7 3.0 6 2.5 5 2.0 4 1.5 3 1.0 2 0.5 1 0 0 July 2013 June 2014 6.1 million visits and 2.8 million visitors Source: Webtrends 99.OzTAM and Regional TAM Consolidated Data 2012–13, 2013–14. 100.OzTAM and Regional TAM Consolidated Data 2012–13, 2013–14. 101.OzTAM and Regional TAM Consolidated Data 2012–13, 2013–14. 102.OzTAM and Regional TAM Consolidated Data 2012–13, 2013–14. 103.OzTAM and Regional TAM Consolidated Data 2012–13, 2013–14. 104.OzTAM and Regional TAM Consolidated Data 2012–13, 2013–14. 105.OzTAM and Regional TAM Consolidated Data 2012–13, 2013–14. 106.OzTAM and Regional TAM Consolidated Data 2012–13, 2013–14. 107.OzTAM and Regional TAM Consolidated Data (reach based on 5 minute consecutive viewing, ABC1 and ABC News 24), 2012–13, 2013–14. 108.OzTAM and Regional TAM Consolidated Data, 2012–13, 2013–14. 109.OzTAM and Regional TAM Consolidated Data, 2012–13, 2013–14. News and current affairs online and international visitors each week, up 36% on 2012–13. The number of visits is up 33% to an average 6.1 million a week.111 The ABC is using a range of digital platforms to make its news and current affairs content available to as many people as possible. ABC News 24 is streamed live on ABC News Online and iview. ABC News 24 recorded a total of 1.3 million streams via iview in 2013–14 (a monthly average of 128 000). Streams of ABC News 24 via iview peaked in May 2014 with 135 000 streams, driven by coverage of the Australian Federal Budget.112 In 2013–14, ABC News and Current Affairs websites reached an average 2.3 million users each month.110 The sites attracted an average of 2.8 million domestic 110.Nielsen Online Ratings—Hybrid, Australia, people aged 2 years and over. 111.Webtrends Data. 112.Webtrends Data 2013–14, iview average excludes Nov–Feb. 113.Webtrends Data 2013–14, includes international and domestic plays via the ABC News 24 website. 56 Each week, ABC news and current affairs websites averaged 10 Visits Visits (millions) Four Corners achieved a combined average audience of one million on ABC1 in 2013–14, a decline of 8% on 2012–13.100 The highest rating episode of the year, ”JFK: The Lost Bullet” was broadcast on 11 November 2013 to a combined average audience of 1.4 million.101 metropolitan and regional markets, an 8% increase on average weekly reach in 2012–13.107 Visitors (millions) On ABC1, the combined average audience for 7.30 (Monday–Thursday, national edition) was 1.1 million in 2013–14, an increase of 1% compared to 2012–13.99 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 In 2013–14, a total of three million streams were recorded via the ABC News 24 website (a monthly average of 252 000). Streams via the website peaked in September 2013 with 431 000 plays, driven by coverage of the Australian Federal Election.113 Audience Experiences 57 News and current affairs 1.8 million combined metropolitan and regional audience for Gruen Nation 5.3 million viewers across Election day television coverage (from 1pm AEST) The Federal Election dominated national debate and discussion in the months leading up to September 7. 2.1million Number of visits to ABC News online on 7 September 2013 51% Percentage of visits to the ABC News website from a mobile device on Election day Live broadcasting of the ABC’s election‑day coverage involved comprehensive technical and operational support, and coordinated content from ABC Radio and News. The coverage culminated in a live radio broadcast from the ABC’s Sydney studios on election night, featuring live crosses to every key House of Representative seat; the result of a major upgrade to the ABC’s links capabilities. 2013 Federal Election—Cross-platform coverage Covering events of national significance is a key part of the ABC’s commitment to informing Australians and creating a sense of national identity. The 2013 Election involved a comprehensive and coordinated approach to delivering on that commitment. Election coverage on Radio On radio, Outside Broadcasts were conducted by Local Radio stations around the country to connect with electorates and discuss the way policies and issues affected communities individually and uniquely. A forum conducted by ABC Local Radio and News in Queensland was televised live on Queensland’s 7.30 program. RN contributed to the discussion and debate with the Big Ideas for Australia forum, extensive coverage and analysis on RN Breakfast, and through the Politics in the Pub series. On election night, ABC NewsRadio’s Sandy Aloisi co‑presented the national coverage with RN’s Fran Kelly and ABC News’ Mark Colvin. 58 Election coverage on Television On television, in-depth coverage of the campaign was broadcast, including the live Leader’s Debate. On election night, the Australia Votes television coverage led by Kerry O’Brien, Annabel Crabb and Antony Green was broadcast live from the ABC Election Centre in Studio 22 at Ultimo. Coverage featured the Australia Votes Virtual Chamber, used to graphically present results as they came in. The Federal Election was the focus of other television content, including an election campaign‑themed series of Gruen Nation which attracted a combined average AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 audience of 1.8 million across ABC1 and ABC2. The Chaser’s satirical commentary The Hamster Decides achieved a combined average audience of 1.3 million (ABC1 and ABC2).114 Election coverage Online Online, over a million Australians engaged with key policy issues through the ABC’s Vote Compass tool (see page 54). A dedicated election website showcased the best news content from across all areas. ABC Fact Check provided a focus on policy issues and a rich source of data about Australian views on key issues. 114.OzTAM & Regional TAM Consolidated Data 2013–14. Audience Experiences 59 International services International broadcasting is part of the ABC Charter. The ABC’s International Media Service engages international audiences in multiple languages and builds regional partnerships. The ABC broadcasts to millions of people in the Asia‑Pacific region through radio, television and digital services provided by ABC International, supported by news and analysis from the ABC’s Asia Pacific News Centre. In July 2013, the ABC implemented its Integrated International Media Service. The service integrated the ABC’s international television and radio broadcasting activities Australia Network and Radio Australia and the related digital services. The integrated service enabled the ABC to adopt a targeted approach to growing audience reach, and to deliver on the objectives agreed with the Department of Foreign Affairs and Trade. Since the service was implemented in July 2013, the ABC has successfully increased audience reach and engagement across the Asia-Pacific region, and has achieved, or was on track to achieve, the Key Performance Indicators agreed with the Department of Foreign Affairs and Trade. Digital services expanded significantly during the year with the development and launch of multilingual market portals for China, Indonesia, India and the Pacific. As part of the digital expansion, ABC International launched Australia Plus, an online and mobile destination for Australian content produced by the ABC. In May 2014, the Federal Government announced the discontinuation of funding for the Australia Network Service. As a result of this significant cut to funding the ABC is working to deliver a remodelled service for local and Australian audiences resident and travelling across the Asia-Pacific region and more broadly, in line with the ABC Charter obligations and within available funding. Key Australia Network Satellite distribution/footprint including Radio Australia Australia Network, 24-hours free-to-air Radio Australia Radio Australia’s 24-hour FM network Audiences Audiences across the region accessed content in a range of ways, largely dictated by the availability of technology. In the developed markets of Asia, television continued to dominate, growing in audience reach and engagement with the rising middle class. The Asia-Pacific region continued to experience high levels of growth in the mobile market; in 2014 the region comprised 3.5 billion of the world’s 6.8 billion phone users.115 The increased use of mobile technology has seen a corresponding increase in the volume of television content consumed on mobile devices. Shortwave transmission sites China Digital subscription sites United Arab Emirates Burma Foreign Language Services Laos Cambodia Vietnam Marshall Islands Palau Singapore Indonesia East Timor In 2013–14, live radio broadcasting in Bahasa (Indonesia) and Mandarin was withdrawn in favour of syndicating select programs on local partner networks. This enabled the Radio Australia service to be refocused for Pacific and Mekong audiences. Solomon Islands Papua New Guinea Brandon Since implementing the converged strategy in June 2013, audience data tracked to the end of June 2014 indicated the availability of the ABC’s services grew by 53%. Television grew 70%; unique visitors online increased 80%; and there was a 730% increase in social media communities (including Facebook, Twitter and Chinese Weibo).116 While new technology is prevalent in these communities, the ABC is mindful of the significant differences in cultural and socio-economic conditions which exist across target markets. The new converged service has adopted a strategy based on tailoring content and services to the greatest possible degree for the specific markets in which they will be received. Kiribati Federated States Micronesia Vanuatu Fiji Samoa Tonga French Polynesia Cook Islands Shepparton ABC International grew the distribution of Australia Network television with new partnerships signed in China, Indonesia, India and Thailand. This significantly increased the network’s availability by 70%, from 84.4 million people in 2013 to 144 million people in 2014.117 The ABC obtains audience data for six key Asian markets—India, Philippines, Thailand, Singapore, Malaysia and Hong Kong—from media research companies Nielsen and Kantar. In 2013–14, Australia Network was viewed by 6.05 million people in those markets per month.118 Subsequent redistribution agreements, including agreements with Doordarshan in India and TrueVisions in Thailand, have further increased the audience size. 117.Media Partners Asia “Asia Pacific Pay TV and Broadband Markets 2013” and syndication partners. 118.Nielsen, Kantar. 115.ITU (International Telecommunication Union): http://www.itu.int/en/ITU-D/Statistics/Documents/facts/I CTFactsFigures2013-e.pdf 116.ABC International receives audience data from rebroadcasting and syndication partners as well as independent companies, including Nielsen, Kantar, InterMedia, Gallup and TAM India surveys (TAM is the TV Ratings supplier in India). 60 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Audience Experiences 61 International services Content Reflecting Australian life and views The ABC’s International media service aims to deliver content that reflects the diversity of Australian life and broadcast content from across the ABC, as well as from SBS and commercial networks. The efficiencies realised by integrating the operations of the Australia Network and Radio Australia and the associated online services into a converged service have allowed further investment in relevant and original content, developed to cater to diverse audiences through language and genre. Access to digital media, and mobile in particular, has seen rapid growth. Access and engagement with media via mobile devices is now ubiquitous in major markets such as Indonesia, China, South Korea and Japan. In response, ABC International expanded its digital presence significantly in 2013–14 with the launch of market-facing portals, multiplatform content, new mobile offerings and a converged social media strategy. ABC International signed a number of co-production agreements with partners in India, China, Indonesia and Papua New Guinea to deliver tailored original content that will be aired on both local and ABC International platforms in target markets. In 2013–14, ABC International continued its successful collaboration with the Shanghai Media Group. In its fourth year, the reciprocal content arrangement ‘Window on Australia’ saw Australian content broadcast for an hour during prime time for a week on Shanghai Media Group’s International Channel Shanghai. ABC International also contributed weekly segments for the Chinese program Cosmo Times which is produced and broadcast by International Channel Shanghai. The weekly magazine program aims to keep “audiences up with the times of the world’s trendiest cosmopolitan cities, including Shanghai, New York, Melbourne and Los Angeles”. In addition, the ABC negotiated an arrangement to establish an online portal in China with a Chinese ISP, providing a unique opportunity to showcase Australia in China (see page 64). In April 2014, ABC International worked with Indonesia’s largest media organisation, MNC to produce original content for the ‘Australia Month’, held in May 2014. Three major television channels in Indonesia broadcast the special series of stories filmed around Australia showcasing society, culture, arts and innovation, including profiles of the Indonesian diaspora in Australia. The event was available to 100 million viewers. Significant content initiatives from 2013–14 included: A range of popular Australian content was adapted for international distribution, increasing opportunities to engage directly with audiences in the region and promote ABC programs. Popular content like the Play School—Art Marker and Play School—Play Time tablet are now available for audiences in Mandarin. Q&A broadcast special editions of the program from Jakarta, New Delhi, and Shanghai. The popular gaming show, Good Game, was filmed in Tokyo in October 2013. • Arts: The documentary Ivory, Strings and Bows captured the journey of Chinese musicians, the Amber Quartet, who won the 2013 Asia Pacific Chamber Music Competition in Melbourne. Special coverage of the Asia Pacific Screen Awards in Brisbane was broadcast on Australia Network and syndicated to partners in the region. In December 2013, presenters from Radio Australia’s Mornings and the Tok Pisin evening programs travelled to Papua New Guinea to take part in 40th anniversary celebrations for the National Broadcasting Corporation (NBC). ABC presenters Phil Kafcaloudes and Caroline Tiriman produced radio and online stories and collaborated on-air with NBC colleagues. Radio Australia’s Mornings program was broadcast from Samoa in April 2014, with three days of live content focussing on tourism, food security, issues for small island states, women in business, development, sport and music. The Samoa event helped to launch the Australia Plus Pacific brand and online properties and the Pacific Break music community initiative. As well as increasing awareness of Australia in the region, the ABC’s international media service enabled Australians living, working and travelling overseas to keep up-to-date with local issues and events. The ABC delivered a range of news and current affairs and factual programming, with detailed coverage of the Australian Federal Election. Popular domestic programs Four Corners, Foreign Correspondent, Insiders and Dateline from SBS were also broadcast on Australia Network. In July 2013, Australia Network launched #Talkaboutit, a youth oriented current affairs program catering to 18–35 year olds. The program tackled issues from across the Asia-Pacific region with a fresh perspective and approach. AFL and NRL were televised on Australia Network as well as State of Origin games and the One Day International Test Cricket Matches. 62 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 • Pacific 360: launched in late 2013, Pacific 360 showcases the best of Pacific sports people on Australia Network. The program was based on audience research that demonstrated that sport was a significant area of interest with Pacific audiences; one that can be used as a vehicle for broader conversations around important development issues. • Pacific Break: ABC International’s music project Pacific Break, was relaunched in early 2014. Namila Benson hosted the weekly music program which uncovers emerging musicians across Oceania. The program is rebroadcast on radio partners in PNG, Cook Islands and Solomon Islands, increasing its reach in key Pacific markets. • Food and lifestyle: Launched in 2013, Fashion Asia is a weekly show engaging with the region’s interest in fashion, highlighting both Australia’s interest in the region and its young, multicultural society. Chefs on Tour was produced in partnership with the Victorian Agribusiness Council. The documentary follows a group of Malaysian chefs touring Victoria’s rural areas tasting and cooking the local food. • English Language Learning: Social media remained an important tool for enhancing audience engagement and a vital platform for content and promotion. Australia Plus social media accounts across key platforms including ‘Australia Plus Learn English’, have a community of over two million fans and followers. • Business and Finance News: Australia Network increased business programming to provide a mix of business news in addition to specific programs targeting business migrants and telling their stories of success in Australia. Dragon’s Footprints explored the stories of six successful Chinese-Australian migrants and was broadcast on Australia Network and through syndication partners. International Distribution The distribution of the ABC’s international broadcasting services is coordinated through a combination of traditional broadcast channels, a growing digital presence and new syndication and co-production partnerships with local media in target markets. Syndication partners, such as Detik.com (Indonesia), MNC TV (Indonesia), Beijing TV and Doordarshan (India) provided new channels for Australian content. Local partners also selected and promoted stories that link back to ABC International services. In 2013–14 the Pacific Beat program was syndicated to partners in the Pacific market, including the National Broadcasting Corporation of Papua New Guinea, Radio Vanuatu, Samoa Quality Broadcasting and Radio Cook Islands. English language learning content is presented daily on Myanmar’s national broadcaster Myanmar Radio and Television (MRTV). International Development ABC International Development works to support the development of robust media institutions in the Asia-Pacific region. It is a self-funding enterprise with 39 staff (including 23 locally-engaged staff) based in Cambodia, Myanmar, Papua New Guinea, Vanuatu and Australia. ABC International Development offers assistance in the form of strategic advice, training and mentoring, technical support and secondments. The core goals of these activities are to support communications for development in partner countries, and increase the demand for better governance. These goals align with the strategic direction of the Department of Foreign Affairs and Trade, the principal source of funding for ABC International Development. The work that is undertaken in the region reflects the ABC’s strengths in public broadcasting, educational broadcasting, emergency broadcasting, rural/agricultural broadcasting and organisational management and our commitment to regional relationships, as an active member of Asia-Pacific and global media bodies. In 2013–14, International Development continued major programs with Papua New Guinea’s National Broadcasting Corporation, three of Cambodia’s Provincial Departments of Information, and the Pacific Media Assistance Scheme, which is a long‑term program to support the media in 14 Pacific countries. In partnership with the Burnet Institute, ABC Audience Experiences 63 International services International Development commenced a radio pilot initiative in Myanmar to assist the national broadcaster MRTV to produce radio programs aimed at providing maternal health information to women living in rural communities. ABC International Development also contributes to academic research partnerships to further understanding and knowledge in the Asia-Pacific region. This research, combined with the existing knowledge of locally based teams, helps to drive programs, solutions and initiatives that are more relevant, targeted, effective and measurable. International Relations The ABC’s International Relations department facilitates interaction between the ABC and public broadcasters, media and broadcasting associations around the world. Through these relationships the ABC aims to raise the profile of public broadcasting, support other broadcasters in the region and to participate in the policy debate on matters relevant to public broadcasters. ABC International represented the Corporation at a number of regional conferences including; the Asia‑Pacific Broadcasting Union’s (ABU) General ABC Chairman James Spigelman and Executive Vice President of SMG, Madame Wang Jianjun, present the signed agreement at a ceremony at ABC Ultimo. Photo: Anastasia Konstantelos. Assembly in Vietnam, the ABU Planning and Strategy Group meeting in Myanmar, the ABUAIBD’s Pacific Islands Media Partnership workshop in Samoa, the Group of 7 (G7) conference in France, the Cable and Satellite Broadcasting Association of Asia (CASBAA) conference in Hong Kong and the Association of International Broadcasters (AIB) Awards in London. ABC Commercial creates, distributes and markets content and products for commercial return. It aims to enhance and extend the audience experience of the ABC while maximising revenue return to the ABC. The ABC hosted international delegations from media organisations from Cambodia, China, Canada, Vietnam, the Republic of Korea, Mauritius, Malaysia, India, Hong Kong, Indonesia, South Africa, Tonga, Fiji, Papua New Guinea and the Solomon Islands. ABC Commercial is responsible for the management of a range of businesses which create, licence and market products and services related to ABC programming and Charter activities. ABC Commercial is responsible for the development of new revenue streams for the Corporation. ABC Retail ABC Retail comprises ABC Shops, ABC Shop Online and ABC Centres located across metropolitan and regional Australia. In 2013–14, ABC Retail worked to position the ABC Shop as the destination for quality entertainment and customer experiences. It has implemented a revised retail strategy which focuses on transitioning the network from its traditional reliance on DVD and CD formatted product to a broader retail offering encompassing toys, general merchandise, clothing and books. Financial performance In 2013–14, there was a 730 % increase across ABC International social media communities including Facebook, Twitter and Chinese Weibo In 2013–14, ABC Commercial achieved a full year net profit of $1.5 million, a 36% increase on the previous year. This was the first time in four years that ABC Commercial has not experienced a decline in net profit. Over the reporting period, changes made to the organisational structure in the Retail Head Office have been consolidated. These changes have been designed to enable ABC Retail to focus on operations in order to drive sales and traffic. ABC Retail continued to review the locations of ABC Shops and ABC Centres, prioritising locations that performed or have the potential to provide future revenue. The increase in net profit was primarily due to an improvement in the retail business and significant growth in digital sales, in particular an increase in successful ‘business to business’ Subscription Video on Demand partnerships. ABC and Shanghai Media Group deal ABC Commercial: Contribution to ABC net revenue In April 2014, recognising the ABC’s long term co-operation with Chinese media partners, the State Administration of Radio, Film and Television (SARFT) presented the ABC with a significant and unprecedented opportunity to establish an online commercial portal in China. The portal will be designed to deliver a broader range of Australian content to partner Chinese media organisations, aimed to promote Australian business, tourism and education, as well as share drama and children’s programming. Chinese authorities also invited ABC International to establish a base in Shanghai with approval to represent and sell media, enter into co-productions and media joint ventures, and to generate sponsorship and advertising. A proportion of the ABC’s funding comes from its commercial activities. On 4 June, ABC Chairman Mr James Spigelman and the Executive Vice President of SMG, Madame Wang Jianjun signed the agreement at the ABC Ultimo Centre, NSW, in front of a high-level Chinese delegation and ABC Executives. 64 Consumer experiences AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 ABC Commercial contributed 9 830 2002–03 15 148 2003–04a 2004–05 16 191 2005–06 19 198 10 717 2005–06 17 404 2006–07b 2008–09 $1.5 million to ABC net revenue 18 786 c 2009–10d 7 925 2010–11d 2011–12d 5 535 1 066 2012–13d 13 755 1 478 2013–14d 0 2 000 4 000 6 000 8 000 10 000 12 000 14 000 16 000 18 000 20 000 $ (thousands) a. Includes new departments within the then ABC Enterprise Division – Content Sales and Resource Hire. b. Excludes Screenrights. c. Excludes ABC Resources Hire and includes interest. d. Includes interest. Audience Experiences 65 Consumer experiences ABC Retail experienced significant growth in the audio, clothing, toy and general merchandise categories during the year, contributing to an overall improvement in the financial performance of ABC Shops, ABC Centres and ABC Shop Online. In 2013–14, average monthly visitors to ABC Shop Online increased by 7.9% to 399 167 (from 370 000 in 2012–13). As part of the broader organisational restructure within ABC Retail, the ABC Shop Online support structure was incorporated into Retail Head Office. Combined with a change in management, this integration contributed to an improvement in both sales and net profit for ABC Shop Online. During the reporting period, ABC Retail undertook a review of the ABC Shop loyalty program, VIP, to leverage the opportunities presented by the program’s considerable customer membership base. As part of that review, a new-look loyalty program will be launched in the next financial year. ABC Digital Business Development ABC Digital Business Development is responsible for distributing, licensing and building stand-alone products and services for mobile, online and emerging platforms. In October 2013, ABC Digital Business Development transitioned the online brain training program Active Memory from its initial beta phase to its full public launch. Active Memory was developed in partnership with the Florey Institute of Neuroscience and Mental Health and the University of Melbourne. The program provides paying subscribers with a brain training program that is designed to exercise four critical brain functions: memory, flexibility, attention and knowledge. Active Memory is underpinned by an innovative statistical algorithm which analyses the user’s performance data and creates a personalised training program of games that adapts as the user progresses. The data generated by the users will be used by the research partners to undertake a three‑year research study into the affects of brain training on human cognition. This research is being funded by the Australian Research Council. In 2013–14, ABC Digital Business Development continued to provide technology and development support for business units within ABC Commercial. Digital Business Development worked with ABC Retail to deliver new features, stability enhancements and platform improvements to the ABC Shop Online website. Work was undertaken to update the asset management system which underpins the way Video Entertainment and Distribution delivers content to new platform partners. Stop At Nothing: Sins of Seven Deadly in hind the greatest fraud sport cheating his fans, his prove rs he destroyed would mber and Searching for the epic downfall of a TED BY ALEX HOLMES MICHAEL WOOD SAMUEL SIMS CINEMATOGRAPHY ALIE LAWLEY ure No Yes ng story the lance armstro is a are archival footage, this reveals , fame and success. It for n and a beacon of hope stop at nothing t Nothing ling piece of telling at its best.” The Lance Armstrong Story R-114558-9 the hts blic ctly may stop at nothing ong story the lance armstr Coarse language and drug use ABC Commercial’s self-funded production Stop at Nothing: the Lance Armstrong Story was launched at the European Film Market in Berlin in February 2014. The film subsequently screened at two film festivals in the United Kingdom. The program has been sold for broadcast to television networks in Sweden, Denmark, Netherlands, Norway, Ireland, and the UK (BBC). The ABC has licensed the title to leading digital platform Netflix, and has also secured deals which will see the feature film broadcast on cable and satellite pay television services across the United States, Canada, Latin America, New Zealand, Israel, and Central Europe. The film was released on DVD and as a digital download in the Australian market following its broadcast on ABC Television in early July 2014. 141.6% 55 million Percentage increase in number of music tracks purchased via download Number of ABC music tracks streamed online ABC Music and Events Events Music and Audio Over 75 000 children around Australia were entertained by Bananas in Pyjamas, Miffy and The WotWots at ABC For Kids events at shopping centres, festivals and community events during the year. The Play School concert series also continued touring nationally through metro and regional Australia. An estimated 100 000 people attended the concerts, each of which featured two presenters as well as Big Ted, Little Ted, Humpty and Jemima. Following its success in 2012–13, the second Good Game Live event was held at the EB Games Expo at the Sydney Showgrounds in October 2013. ABC Music is Australia’s largest independent record label. It releases music across a broad range of genres from classics and jazz through to country and kids. In 2013–14, ABC Music released 183 titles: 86 titles for ABC Classics; and 97 titles for Contemporary (including 33 ABC for Kids titles). triple j Like a Version Nine reached the number one position on the overall Australian Recording Industry Association (ARIA) chart, a first for an ABC Music release. The Hottest 100 Volume 21, which debuted at number one on the ARIA compilation chart, sold over 64 000 copies, making it the best selling ABC Music release in 2013–14. ABC Music’s ABC for Kids label continued to be the number one selling label for children in Australia. The volume of music purchased via download, either single tracks or albums, increased significantly in 2013–14. The number of tracks downloaded increased by 141.6%, and the number of albums downloaded increased by 133.0%. There was similar growth in the volume of music streamed through services such as Spotify and Rdio. The number of ABC Music tracks streamed increased to over 55 million, a 46.6% increase from 2012–13 levels. At the same time as the significant growth in digital music consumption, there was a decline in CD sales of 14.5%. ABC Music titles were recognised in the 2013 ARIA Awards, with seven awards from 22 nominations across 10 categories (see page 224). ABC Music won all four Fine Arts ARIAS in 2013. In 2013–14, ABC Audio released—through its license agreement with Bolinda—31 new titles in physical and digital formats; 26 re-published (or “backlist”) titles in digital format; and 13 ABC re-published titles in physical formats. ABC Publishing and Licensing Publishing ABC Books publishes in partnership with Harper Collins Publishers Australia. ABC Magazines publishes a range of digital and print titles. During the year, ABC Books continued to commission and acquire titles that aligned with the mix of quality programming on the ABC and the interests of the ABC audience. ABC Books aims to be the publisher of choice for all ABC talent and this was reflected in the publication of books from ABC News’ Zoe Daniel, ABC Classic FM’s Emma Ayres, ABC Television’s Poh Ling Yeow, and ABC Local Radio’s Carl Curtain, along with books from other identities who have a profile on or through the ABC, such as Shane Jacobson and Jennifer Stackhouse. The bestselling adult titles in 2013–14 were ABC delicious. Love to Cook by Valli Little, the maritime Australian history Cook by Rob Mundle, Shane Jacobson’s memoir The Long Road to Overnight Success, and the third edition of Sarah Edelman’s book on cognitive behaviour therapy, Change Your Thinking. story? you think you know this you don't. 2/06/14 9:50 AM 66 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Audience Experiences 67 Consumer experiences Sales of children’s books were led by backlist titles that have sold strongly over months—and in some cases, years—on the market. Top selling titles included Truly Tan by Jen Storer; Play School’s much loved Nursery Rhyme Treasury; the picture book There’s a Monster Under My Bed Who Farts from Australian author Tim Miller and illustrator Matt Stanton; and The Enormous Book of Hot Jokes for Kool Kids by Andy Jones, which was first published over 10 years ago. In 2013–14, ABC Magazines published, in both physical and digital formats, the ABC delicious food magazine (11 monthly editions), ABC Gardening Australia (12 monthly editions) and ABC Organic Gardener (six bi-monthly editions). Circulation of ABC delicious and ABC Gardening Australia declined in 2013–14 consistent with the overall decline in the magazine market. The ABC released a range of diaries, calendars and mooks (book-magazine hybrids) across these titles. ABC Magazines released three magazine annuals in 2013–14: triple j (in digital and physical formats); ABC Footy (AFL); and ABC Cricket. In 2014, ABC Magazines also increased the number of editions of each its two key children’s titles—The Octonauts and Giggle and Hoot & Friends magazine—from one issue per year to four. ABC Commercial: Gross revenue by activity The ABC generates revenue from a wide range of business activities. Music Publishing 0.3% Other Revenue 0.2% Classical Music 1.9% Library Sales 2.1% Magazines 2.9% Licensing ABC Licensing creates consumer products derived from ABC programming. Licensing continued to deliver strong sales throughout the year, with Giggle and Hoot merchandise remaining a focus. The core Giggle and Hoot merchandise range—sleepwear, apparel, underwear, plush toys, back to school merchandise, footwear, headwear, hair accessories, and card—was extended to include products such as games, showbags and a new Jimmy Giggle plush toy. The Giggle and Hoot brand continued to be stocked in major retailers including ABC Shop, Target, Big W, Myer and Toys R Us. During the reporting period Licensing launched a range of new products designed for adults, including the Miss Fisher’s Murder Mysteries Cluedo Board Game, and Miss Fisher and Rake greeting cards, mugs, magnets and notebooks. ABC Licensing entered into a new arrangement with a manufacturer to print T-shirts on-demand for popular ABC brands and characters, including triple j, Rake, Beached Az, Ja’mie Private School Girl and Jonah from Tonga. Video Entertainment and Distribution (VED) Sales and Business Development (SBD) Video Entertainment and Distribution acquires and sells video content under the ABC DVD and ABC for Kids labels as physical DVD products in Australia and New Zealand, and through a range of digital and online partners within Australia and internationally. ABC Sales and Business Development manage the sale of ABC produced and acquired content across digital, library sales, footage, audio and stills categories, to broadcasters and other organisations within Australia and internationally. In 2013–14, VED’s digital business experienced growth resulting in a significant increase in net profit. A number of key Subscription Video on Demand (SVOD) partnerships for Australia and New Zealand contributed to this success, including partnerships with Quickflix, Telecom NZ, Fetch, Google Play and Dendy Films. In 2013–14, the Content Sales business was restructured to consolidate all of ABC Commercial’s international sales and acquisition activities. The new unit was re-named Sales and Business Development. DVD and digital distribution activities continued to expand, with 158 new titles released on DVD, six new titles released on Blu-Ray, and 245 new programs uploaded to iTunes. Sales on iTunes Australia grew by 35% in 2013–14, half of which was content distributed under the Commercial’s ABC For Kids label. Sales and Business Development experienced significant growth in content licensing to digital platforms, and particularly to subscription digital platforms. Major sales were secured with Netflix in the United States for the feature documentary Stop at Nothing: The Lance Armstrong Story and for the children’s animation title Figaro Pho. Licences were also sold to Hulu in the United States for Figaro Pho and the comedy series, Upper Middle Bogan (re-titled Bess of Both Worlds for international distribution). Sales and Business Development experienced a decline in content sales in 2013–14. This was attributed to a number of long-standing, high‑volume clients in Asia and the Pacific changing their programming strategies and acquiring substantially less content from the ABC than in previous years. Events 0.4% Spoken Word 0.5% Content Licensing 1.4% Licensing 0.9% Digital 0.3% In November 2013, the ABC launched a unique “business to business” program in conjunction with physiotherapist Anna-Louise Bouvier. Happy Body at Work is a multimedia, digital workplace health and safety education program that is available for license to businesses and workplaces. Contemporary Music 5.2% Program Sales 3.7% Books 0.4% DVD/Digital Entertainment 13.1% Retail 66.6% 68 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Audience Experiences 69 3 The ABC engages Australian children like Felix in educational and entertaining content, and provides it on the devices they are using. INSIDE THE ABC From content delivery to training and development, the ABC is investing in the people and infrastructure necessary to meet its Charter obligations. Contents: Editorial quality 72 Infrastructure and operations 75 People79 Work health and safety 84 Corporate services 88 The ABC is constantly looking for innovative ways to make and deliver content for all Australians. By fostering a culture of innovation, the ABC can be agile and adapt new technologies to provide ABC services to audiences when they want on the platform and device they choose. Nine-year-old Felix, Sydney, NSW. 70 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Inside the ABC 71 Editorial quality The ABC Editorial Policies are the principles and standards which are applied across the Corporation to maintain high-quality output and performance. Editorial Review Two—Breadth of Opinion and Impartiality in Select TV Current Affairs Coverage of the Asylum Seeker Issue ABC Editorial Policies Gerald Stone, veteran current affairs producer and former SBS Board member, conducted a review of selected coverage of asylum seeker issues on 7.30 and Lateline. The review identified four items (out of 97 separate pieces of content) that raised editorial concerns. As a result of those concerns, recommendations for improvement were made. The recommendations led to the revision of the Impartiality Guidance Note, and to the rollout of staff training and other measures. The ABC Editorial Policies and associated guidance outline the principles and set the standards that govern ABC content and are a day-to-day reference for content makers. They are critical to the ABC’s ability to meet its statutory obligations and the expectations of audiences. They also form the basis of the ABC Code of Practice, which the ABC provides to the industry regulator, the Australian Communications and Media Authority (ACMA). In addition, they give practical shape to statutory obligations in the ABC Act, in particular the obligations to: provide services of a high standard; maintain independence and integrity; and ensure that the gathering and presentation of news and information is accurate and impartial according to the recognised standards of objective journalism. Management of editorial matters The ABC Editorial Policies and processes are overseen by the Head of Editorial Policy. The Head of Editorial Policy is a newly created position, reporting directly to the Managing Director. It was created in 2013 following the abolition of two former roles—the Director of Editorial Policies and the Manager of Editorial Quality Training—as part of a broader restructure of the management of ABC Editorial Policies. As well as providing advice and overseeing the continuous development and revision of editorial standards and guidance, the Head of Editorial Policy provides training to staff and content teams around the country, provides advice as required to the Managing Director, and reports to the ABC Board. The Editorial Policy Group, chaired by the Head of Editorial Policy, brings together editorial policy specialists and other senior staff from content‑making divisions, Legal, and Audience and Consumer Affairs. It is responsible for providing advice to the Corporation in relation to the interpretation 72 and application of the ABC Editorial Policies, and the ongoing review and revision of those policies. On a day to day basis, editorial advice is provided by editorial policy specialists within each content-making division, following the longstanding procedure for upward referral. Review of editorial performance, principles and standards Editorial Reviews In December 2013, ABC Chairman James Spigelman announced the introduction of regular, independent editorial reviews as part of the Board’s responsibility to monitor the quality and integrity of ABC content. The reviews are consistent with the ABC’s commitment to transparently, regularly assessing its output, and identifying ways to improve. Editorial Reviews involve an assessment of selected ABC content by an independent external reviewer. The content is assessed against a range of criteria, including different aspects of the ABC Editorial Policies and other yardsticks of quality. The subject of each review and the choice of reviewer are considered by the Board and approved by the ABC Chairman. Editorial Reviews One and Two are available at http:// about.abc.net.au/reports-publications/ Editorial guidance In 2013–14, the ABC made two revisions to the ABC Editorial Policies (one of which also involved a revision to the ABC Code of Practice), and issued a number of new and revised editorial Guidance Notes. Section 11 of the ABC Editorial Policies (Advertising and Sponsorship restrictions) was amended to extend the general ban on advertising to the ABC’s digital media services. This change was made following the amendment of the ABC’s enabling legislation in March 2013 to include a specific reference to the provision of digital media services.119 The Television Program Classification Associated Standards are part of the ABC Editorial Policies (and the ABC Code of Practice). They were amended in 2013–14 to reflect the move of children’s programming from ABC1 to ABC3. New Guidance Notes covering the following topics were issued: In 2013–14, two Editorial Reviews were completed. At 30 June 2014, two Editorial Reviews were in progress. • Advertising and Sponsorship for ABC Commercial Editorial Review One—ABC Radio Interviews with the Prime Minister and Leader of the Opposition during the 2013 Federal Election Campaign • Operating Official Social Media Accounts Andrea Wills, formerly of the BBC and the ABC, conducted a review of radio interviews with the Prime Minister and the Opposition Leader in the lead up to the 2013 Federal Election. The reviewer found that the ABC achieved impartiality across the sample of items reviewed, but made suggestions about ways to improve content. Revisions were also made to Guidance Notes relating to: impartiality; moderation; and managing external funding in broadcast television. AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 • Chequebook Journalism/Paying for Interviews • Competitions and Prizes • Removing Online Content. The ABC Code of Practice is set out in Appendix 5 (page 205). The ABC Editorial Policies and Guidance Notes are available at http://about.abc.net.au/how-the-abcis-run/what-guides-us/our-editorial-policies/ Corrections and clarifications In 2013–14, as part of the ABC’s commitment to upholding editorial standards, the ABC expanded its existing Corrections page on its website to deliver a broader Corrections and Clarifications page. The page brings together in one place the corrections and clarifications made to ABC content across radio, television and digital platforms, whether as a result of complaints or for any other reason. Where possible, links to the original content are provided. Since the launch of the page in March 2014, 31 corrections or clarifications have been posted to the page. Entries ranged from correction of minor factual errors to correction or clarification of programs which had attracted significant public interest or concern. In 2013–14, two programs attracted some interest about the ABC’s compliance with its editorial standards: • In September 2013, The Hamster Decides broadcast a skit which referred to Mr Chris Kenny, a journalist and columnist for The Australian newspaper. The Managing Director issued an apology to Mr Kenny. The Australian Communications and Media Authority (ACMA) investigated the matter and found a breach of the ABC Code of Practice (see page 117). • In October 2013, Catalyst broadcast “The Heart of the Matter”, a two-part program dealing with statins, cholesterol and heart disease. Following a number of complaints, the ABC’s independent Audience and Consumer Affairs Unit investigated the programs. While acknowledging the importance of public health issues relating to the efficacy of heart disease treatment and the contrasting opinions of highly-qualified scientists, the Audience and Consumer Affairs unit concluded that some parts of the program breached ABC standards on impartiality. Accordingly, the programs were removed from the ABC website. The investigation report is publicly available on the ABC’s website: http://about.abc.net.au/wpcontent/uploads/2014/05/Catalyst-Heart-ofthe-Matter-ACA-Investigation-Report.pdf In 2013–14, there was considerable discussion and public debate about the ABC’s coverage of important news stories, including asylum seeker issues and the Australian Government’s program of spying on Indonesian government officials. 119. ABC Act, s.6(1)(ba); s.31(4)–(8). Inside the ABC 73 Editorial quality In relation to one specific story dealing with allegations by asylum-seekers that they were mistreated by Australian navy personnel, the ABC stood by its reporting of the allegations but acknowledged that the stories could have been better expressed. In relation to the allegations of Australian spying on senior Indonesian political figures, the ABC stood by the story and the importance of covering the issue. The ABC takes its editorial standards very seriously and will always carefully examine any concerns or complaints and correct or apologise where necessary. The ABC also has an obligation to report on significant public issues which can sometimes challenge, upset or offend. The ABC does not shrink from that obligation. Election coverage review Whenever a Federal, State or Territory election is called, the ABC convenes an Election Coverage Review Committee (ECRC) to monitor the ABC’s coverage to ensure compliance with editorial standards. The ECRC is made up of representatives from the relevant content divisions, as well as legal and editorial policy advisors, marketing and audience staff and complaints handlers. The Committee is chaired by the Head of Editorial Policy. The ECRC was convened for the Federal Election which was held in September 2013.120 The ABC commissioned external share-of-voice data which indicated broad and balanced coverage of the major and minor parties. Across the campaign, the external Infrastructure and operations share-of-voice count measured: 40% to the Labor Party; 39.4% to the Coalition; 8.1% to the Greens; and the remainder spread across a range of smaller parties and independents. The ECRC Chair also administers the ABC’s allocation of free broadcast time to political parties during election campaigns. Under this arrangement, the ABC makes allocations of free broadcast time on ABC Radio and Television during Federal, State and Territory election campaigns for party political purposes. Over the course of the election campaign, 979 written complaints were received, 32% fewer than for the 2010 Federal Election. Of the complaints received, 51% involved allegations of bias. Of those, 48% alleged that the ABC favoured the Labor Government in its coverage, while 42% alleged the ABC favoured the Coalition (see page 116). In 2013–14, two State Elections were held simultaneously in South Australia and Tasmania. Two separate ECRCs were established which met weekly throughout the campaigns. In both cases, the external share-of-voice data commissioned by the ABC demonstrated a balance of coverage across the campaigns and only a small the number of complaints were received across the election period (15 complaints in Tasmania and eight in South Australia). 120.T he 2013 Federal ECRC was convened prior to the appointment of the Head of Editorial Policy, and was chaired by the Director, Legal and Business Affairs. The Operations Group provides and maintains many of the critical resources needed to ensure the effective and efficient operation of the ABC’s core business. Technology In 2013–14, work continued on the ABC-wide Information, Communication and Technology (ICT) Roadmap, focussing on enterprise technology architecture that will enable and support the achievement of the ABC’s strategic goals and guide future capital investment. Work commenced in 2013–14 on an Integrated Media System (IMS) to replace three core broadcast systems used by over 60% of ABC employees for scripting and production of news, radio production and broadcasting and video production. The IMS project is a key technology project, designed to improve content sharing capability and streamline workflow and end-to-end processes. During 2013–14, the ABC increased its use of cloud computing services in order to streamline future infrastructure requirements This will include transitioning to cloud-based file sharing and exploring how other cloud‑based tools can further enhance digital collaboration across the corporation. The ABC completed the implementation of the Television Content Central Ingest system, providing a critical building block in the transition from tape to digital workflows. The system centrally stores live studio recordings and “recorded” material which can be accessed across the network for viewing, and transferred into editing applications for production. The existing ICT environment continued to be supported, maintained and refreshed while new technology solutions and opportunities were pursued. The ABC has made a significant investment in upgrading the local network capacity in each capital city to ensure that there is sufficient capacity to meet business demand. Network capacity in regional offices has also been a focus, as more output is being generated in regional locations. 74 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Transmission and distribution of ABC services The last analog television transmission services were decommissioned in December 2013, marking the completion of the analog television switch‑off. At 30 June 2014, the ABC’s digital network reached 98.62% of Australians from 421 transmitters (see page 77). On 18 November 2013, the ABC entered into an agreement with Broadcast Australia to assume control of ten self-help digital television services. These services had been established by local councils or community groups where ABC digital television coverage deficiencies existed. Subject to the approval of the licence holder, the ABC assumed control of the services and became responsible for their operation and maintenance. On 16 January 2014, the ABC entered into an agreement with Broadcast Australia to establish a new digital television service for Sunshine Coast South, providing local viewers with ABC coverage that is equivalent to that of commercial broadcasters. In conjunction with Broadcast Australia, the ABC completed the national rollout of ABC NewsRadio transmitters to regional centres with populations in excess of 10 000. Over 70 new transmitters have been constructed since the project commenced in 2007, making ABC NewsRadio the third largest national radio network in population reach and transmitter numbers after Local Radio and Radio National. Inside the ABC 75 Infrastructure and operations 98.62% ABC Distribution and Transmission Network Performance ABC Service No. of Transmitters (See Note 1) Target % Broadcast Australia Transmission Network (See Note 2) 2013–14 % 2012–13 % Total Network Availability (See Note 3) 2013–14 % 2012–13 % Total “On-Air” Availability (See Note 4) 2013–14 % 2012–13 % Classic FM 68 99.83 99.93 99.94 96.48 94.30 99.81 99.82 Triple J 58 99.82 99.95 99.95 98.99 95.77 99.80 99.80 Local Radio 242 99.79 99.88 99.87 98.07 97.83 99.72 99.71 NewsRadio 13 99.89 99.97 99.98 97.39 98.62 99.74 99.84 99.66 Radio National 257 99.74 99.84 99.81 98.57 98.69 99.71 Analog TV 76 99.75 99.79 99.77 99.70 99.38 99.71 99.63 Digital TV 421 99.77 99.94 99.94 98.28 98.50 99.77 99.80 71 99.83 99.96 99.97 97.12 97.25 99.84 99.78 5 99.98 100.00 100.00 98.56 99.48 99.81 99.92 NewsRadio Extension Digital (DAB) Radio Analog Radio by State and Territory NSW/ACT 159 99.80 99.89 99.89 98.60 97.80 99.80 99.72 NT 38 99.71 99.81 99.77 99.10 99.46 99.52 99.63 Qld 188 99.76 99.87 99.85 99.25 99.18 99.73 99.72 SA 43 99.79 99.91 99.83 92.60 97.26 99.75 99.65 99.77 Tas 37 99.81 99.87 99.89 96.99 97.63 99.59 Vic 67 99.82 99.88 99.87 96.77 89.71 99.74 99.74 WA 106 99.75 99.88 99.87 98.83 99.13 99.76 99.70 On 10 December 2013, the last of the analog television services were switched off, marking the end of 57 years of analog television broadcasting in Australia. In line with the closure of the analog terrestrial transmission network, the Remote Area Satellite Broadcasting Service (RABS) ended at midnight on New Year’s Eve 2013. This service provided ABC1 television and several ABC Radio services to rural and remote Australian audiences beyond the terrestrial transmission network and in reception black spots. It was replaced by the Viewer Access Satellite Television (VAST) service which broadcasts the majority of the ABC’s digital television and a number of radio services. VAST is also the primary method of delivering ABC radio content to regional radio transmitters across Australia. At June 2014, there were approximately 220 000 households using the VAST service to access ABC television and radio services. The analog television switch off is part of the Digital Dividend process to release radio frequency spectrum. In 2013–14, 53 ABC television transmitters were re‑tuned or replaced on the spectrum, the final stage in realising the Digital Dividend. ABC Broadcasting Coverage as at June 2014 Proportion of the population able to receive transmissions from ABC broadcasting services Digital Television by State and Territory* NSW/ACT 96 99.78 99.95 99.96 98.73 98.29 99.77 99.83 NT 15 99.76 99.98 99.99 99.74 99.64 99.78 99.69 Qld 112 99.76 99.94 99.92 99.25 98.55 99.74 99.78 SA 32 99.77 99.95 99.95 98.15 98.97 99.86 99.83 Tas 42 99.76 99.93 99.88 97.71 98.04 99.74 99.74 Vic 53 99.77 99.91 99.93 97.19 99.08 99.73 99.85 WA 71 99.76 99.95 99.96 97.63 98.16 99.82 99.75 *Figures do not include DAB+ Notes: 1. Number of Transmitters: The number of transmitters includes both analog and digital television and radio. If a transmitter was operational during the period for one or more days it is included within the report. The analog radio by State and Territory numbers exclude the NewsRadio extension transmission services reported separately above. 2. Broadcast Australia Transmission Network (ABC Transmission Provider): The transmission network performance is reported by Broadcast Australia as a contracted deliverable and is measured against the Service Level Agreement (SLA) for each service, network or sub national network. The data is regularly reviewed and authenticated by the ABC as detailed in contract management plans. 4. Total “On-Air” Availability: The figures show “off-air” occurrences where no service was provided due to faults and/or maintenance activity. The majority of maintenance activity is undertaken at night so as to lessen the impact on audiences. Digital Television (includes Double J and ABC Jazz) During the reporting period analog television transmission services ceased in Australia with the final ABC Television analog service switching off in Melbourne on 10 December 2013. As a result of ongoing compliance checks conducted by the ABC in 2013–14, minor adjustments have been made to the reported 2012–13 data provided by Broadcast Australia to ensure accuracy. AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Australia NSW/ACT Vic Qld WA SA Tas NT 98.62% 99.07% 99.50% 98.03% 97.53% 99.23% 97.79% 83.15% ABC Local Radio 99.58% 99.84% 99.94% 99.69% 99.10% 99.74% 99.64% 84.24% triple j 96.09% 97.75% 98.40% 94.64% 90.89% 95.38% 96.32% 70.63% ABC Radio National 99.00% 99.47% 99.72% 98.78% 97.14% 99.67% 99.31% 84.33% ABC Classic FM 96.55% 98.17% 98.46% 95.69% 91.70% 95.62% 96.32% 70.63% ABC NewsRadio 96.51% 98.14% 97.82% 94.10% 94.06% 97.88% 95.68% 74.84% Digital Radio 56.70% 50.27% 71.42% 41.72% 76.86% 74.11% 0.00% 0.00% 0.75% 0.00% 0.00% 0.00% 0.04% 0.14% 0.00% 74.72% Domestic Shortwave Proportion of the population able to receive ABC digital television transmissions General Comments: 3. Total Network Availability: The table shows the impact of all outages on the overall network. This reflects all faults across the transmission networks regardless of severity or cause or whether subject to an SLA or not. The vast majority of these faults are services not meeting full specification such as lower transmission power as agreed by the ABC on a case by case basis. 76 of Australians reached by the ABC’s digital television network Digital Television switch off Australia NSW/ACT Vic Qld WA SA Tas NT 2013–14 98.62% 99.07% 99.50% 98.03% 97.53% 99.23% 97.79% 83.15% 2012–13 98.53% 98.98% 99.50% 97.98% 97.53% 99.23% 97.73% 78.00% 2011–12 97.97% 98.54% 99.19% 97.21% 96.71% 98.94% 97.04% 74.05% 2010–11 97.93% 98.54% 99.18% 97.02% 96.71% 98.94% 97.04% 74.05% 2009–10 97.83% 98.54% 99.18% 96.95% 96.71% 98.23% 96.37% 72.57% 2008–09 97.66% 98.46% 99.18% 96.67% 95.88% 98.23% 96.37% 72.57% 2007–08 97.30% 98.45% 99.18% 96.19% 93.57% 97.85% 95.98% 72.57% 2006–07 97.02% 98.23% 98.93% 95.73% 93.52% 97.85% 93.77% 72.56% Note: Population derived from Australian Bureau of Statistics (ABS) 2011 Census data. Inside the ABC 77 Infrastructure and operations Production resources and facilities In 2013–14, 1.1 million hours of labour were supplied internally to program areas to deliver national, local and regional news, sport and other programs. The 2013 Federal Election was a broadcast highlight for 2013 (see page 58). During the year, the ABC produced a number of milestone outside broadcasts: the triple j One Night Stand in Mildura, Victoria; Q&A programs around Australia as well as in Indonesia, India and China; the Royal Visit of the Duke and Duchess of Cambridge; the international search for MH370; and the single biggest broadcasting event of the year, ANZAC Day. Emergency broadcasting services were provided during devastating bushfires in the outer western regions of Sydney in October 2013 and during Cyclone Ita in Queensland in April 2014. The ABC’s extensive archives were utilised in support of a range of ABC activities. This included Big Name No Blanket, Keating and When the Beatles Drove us Wild on Television and Background Briefing and Rear Vision on Radio. There were continued improvements in the delivery of television and radio services across Broadcast Operations and MediaHub. Continued television service improvements saw on-air faults fall for the third consecutive year, from 263 in 2012–13 to 257 in 2013–14. Faults-per-hour of broadcast were lower than at any time recorded in the ABC’s television history. In 2013–14, there was a total of 183 fault-free days across all television services (186 in 2012–13). Total radio faults (all networks and local services) fell in 2013–14 to 994 incidents (from 1 190 in 2012–13). People Available labour and facilities spare capacity was sold to the market, generating a net return of $300 000 (a decrease of $1.35 million from 2012–13). The reduction in revenue was the direct result of significantly reduced market demand. In addition, a high level of ABC television production activity in NSW impacted potential sales revenue, as facilities were largely unavailable for external hire. The ABC is a diverse organisation with staff working across Australia and the world. The success of the Corporation is built on the commitment, creativity and skills of its people. Capital works In 2013–14, the ABC employed 5 444 people across every State and Territory, equivalent to 4 679 full time employees. The majority of staff were content makers. In 2013–14, the ABC commenced construction of the ABC’s new Melbourne premises in Southbank. In March 2014, the project received local planning approvals from the Victorian State Government and Melbourne City Council, and progressed to the initial stages of demolition and construction. The Southbank facility will accommodate staff and facilities currently located at three sites across the city in a design that integrates the new building with the existing premises to create a single, contemporary workspace. Co-location of the ABC’s operations in Melbourne will further encourage engagement with audiences in the city; enable content creation, re-use and delivery; streamline processes and workflows; and facilitate improved flexibility by providing integrated and sustainable systems to keep the ABC on-air and online. Sustainability is a key consideration for the project, which is targeting a Green Star rating for the office design and a 4.5 star energy rating for the base building (see page 103). In 2013–14, the ABC’s People and Learning Division was restructured. Services were grouped differently to better align with the ABC’s strategic priorities, with a focus on advising and providing solutions and support to employees and managers. Business Partners are teamed with the business to support the delivery of key content priorities and corporate projects by providing advice and support about change management, employee relations and training. As part of the restructure, the division was renamed ABC People. For the third year running, the ABC was recognised as Australia’s most attractive employer at the annual Randstad awards, which measures employer attractiveness. ABC values and workplace behaviour The ABC strives to foster a values-based culture, incorporating its values—Integrity, Respect, Collegiality and Innovation—into all aspects of its organisational behaviour. The ABC Values, and Values-based behaviour, are embedded in the Performance Management system for all ABC Executives. The Executive Behavioural Framework is a values-based capability framework linked to how Executives achieve their performance objectives. The inclusion of the Framework provides an opportunity to measure how the ABC Values are translated into appropriate behaviours and enables feedback to be given on the way Executives demonstrate the values in action. In 2013–14, the ABC’s Bullying, Harassment and Other Workplace Behaviours Policy was reviewed following amendments to the Fair Work Act 2009 regarding bullying, which came into effect on 1 January 2014. Information sessions on the legislative changes and the policy were delivered to managers and Work Health and Safety Committees and will continue to be provided in the next financial year. Different areas across the ABC, including the Operations Group actively promoted and recognised values-based behaviour with recognition programs and awards for employees who best exemplified ABC Values in action. ABC employees: Full-time equivalent “Full-time equivalent” positions account for all employees, including those who work part-time or have other flexible working arrangements. 2013–14 4 679 2012–13 4 664 2011–12 4 603 2010–11 4 599 2009–10 4 557 2008–09 4 535 2007–08 4 499 2006–07 78 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 The ABC employed the full-time equivalent of 4 67 9 people 4 461 2005–06 4 345 2004–05 4 298 Inside the ABC 79 People Training and development ABC Memorial Project In July 2013, the ABC Board and Managing Director commissioned the Staff Memorial project to acknowledge the men and women from across the ABC’s history that lost their lives in service of the story, the ABC and the Australian people. The ABC consulted with friends and relatives to craft biographies that feature on a dedicated website. Commemorative plaques were installed and dedication events were held in August 2013 to coincide with the second anniversary of the Lake Eyre helicopter crash. Events were held in all capital cities, with staff, family members and friends in attendance. ABC Designer Daniel Mee developed the flame design which adorns the plaques by turning the ABC logo on its side. He used the blank spaces within the logo to create an image that invokes what is both missing but still an important part of the ABC. For more information visit http://www.abc.net.au/corp/memorial Technologies training The ABC provided a range of training and development opportunities focused on both strategic and operational priorities. Training and development was provided via classroom-based courses and seminars, on-the-job projects, coaching sessions, and remotely using webinars and eLearning packages. Formal structured training was offered across a range of skill areas including digital skills, editorial quality, leadership and management, technical operations, cross-media production, and health and safety. In 2013–14, the ABC prioritised the design and delivery of development programs that supported major change initiatives, such as the ABC Newsgathering Project (see page 54). The Regional Training Initiative continued in 2013–14 after a successful pilot program in 2012–13. News and radio staff from seven regional stations across the country participated in the four day program, designed to strengthen regional, cross‑divisional teams to develop content-gathering and multiplatform skills. A breakdown of training provided in 2013–14 by category, duration and participation is available at http://about.abc.net.au/how-the-abc-is-run/ what-guides-us/corporate-responsibility/ Total Training Hours Over 53 000 hours of structured training were delivered in 2013–14, supported by less formal development activities such as eLearning, mentoring programs, scholarships and master-classes. Classification Female Male Total Administrative/ Professional 3 015.6 1 050.8 4 066.4 Content Maker 18 235.9 18712.0 36 947.9 1 107.2 7 486.8 8 594.0 232.8 29.3 262.1 1 609.9 1 694.7 3 304.6 24 201.4 28 973.6 53 175.0 Technologist Retail Senior Executive Total Digital skills training encompassed training on a range of topics including broadcast technologies, multi‑platform production and video journalism. This training enabled staff to keep up-to-date with technological changes and to incorporate new tools and platforms into their work. Over 189 training events were delivered to more than 1 000 staff in this category, with courses ranging from satellite uplinks training to social media. Editorial training Editorial training remained a priority across the Corporation in 2013–14. The Editorial Leadership course ran for the second year in 2013–14 and was attended by 35 editorial decision makers from across the country. The program focused on strengthening editorial leadership at the ABC to support the consistent application of high editorial standards. The Radio division ran two dedicated Editorial policies months, supported by regular panel discussions with managers and editorial leaders via webinar. Editorial training was also delivered to content makers across News, Television and Innovation via webinar, conference presentations, classroom sessions and online. Leadership Training In 2013–14, a total of 86 ABC employees participated in targeted leadership and management training, with an additional 35 employees attending editorial leadership programs (see above). Leadership training programs Foundations of Leadership State Female Male Total NSW 8 6 14 Vic 9 5 14 SA 8 3 11 25 14 39 10 TOTAL Foundations of Leadership Program Leadership Development Program NSW 7 3 Vic 1 0 1 SA 1 0 1 WA 1 1 2 ACT 1 1 2 TOTAL Leadership Development Program 11 5 16 NSW 8 6 14 Vic 1 1 2 9 7 16 Advanced Leadership Development Program TOTAL Advanced Leadership Development Program Strategic Media Leadership Program NSW 9 3 12 Vic 1 2 3 10 5 15 TOTAL Strategic Media Leadership Program The Advanced and Strategic Leadership program was attended by 31 employees in 2013–14, selected through the ABC talent management process. The new Foundations of Leadership course, aimed at those beginning their leadership career, was attended by 39 employees from seven divisions. Over 40 online programs were delivered via the ABC eLearning portal, “ABC Connect”, as well as 275 webinar training sessions, a 300% increase on webinar-based training from 2012–13. Employees also accessed more informal programs such as ‘just in time’ learning aids, on the job coaching and mentoring to support their development. 80 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Inside the ABC 81 People Indigenous employment and diversity The ABC is required by s.9(2) of the EEO Act to report its performance annually for the period 1 September to 31 August. The ABC’s Equity and Diversity Annual Report is submitted to the Minister for Communications and tabled in parliament. Indigenous employment Indigenous employment remained a priority for the ABC in 2013–14. At 30 June 2014, 1.98% of ABC staff were Indigenous, just short of the 2% target set in the Reconciliation Action Plan 2013–15 (RAP). This increase is due to new approaches to recruitment and employment marketing; a renewed careers website; working closely with ABC managers to create more targeted positions; and extending the ABC’s reach into Indigenous communities. Future plans include working with Indigenous employees on career planning, learning and development and strategies for staff retention. Number of Indigenous employees 2013–14 2013–14 % of target 2012–13 2012–13 % of target ACT 1 0.54% 2 1.05% NSW 53 2.15% 39 1.65% NT 12 9.45% 9 7.38% Qld 11 2.52% 9 2.20% SA 6 1.72% 6 1.69% Tas 1 0.65% 1 0.66% Vic 9 1.12% 3 0.38% WA 2 0.80% 1 0.41% Overseas – – – – 95 1.98% 70 1.50% Total ABC Information about the ABC’s performance and reporting against targets in RAP is at page 126. Diversity The ABC is required by the Equal Employment Opportunity (Commonwealth Authorities) Act 1987 (the EEO Act) to develop a program designed to eliminate discrimination and promote equal opportunity for women, Aboriginal and Torres Strait Islander People, people form a non-English speaking background, and people with disabilities. The ABC’s Equity and Diversity Plan 2012–15 sets out the strategies the Corporation will pursue to achieve its objectives relating to equity and diversity. The Equity and Diversity Plan 2012–15 is based on three key themes: Current and historical Equity and Diversity Annual Reports are available on the ABC’s website: http://about.abc.net.au/how-the-abc-is-run/ reports-and-publications/ In 2013–14, the implementation of the Equity and Diversity Plan objectives and strategies across the Corporation has been supported by active Divisional leadership and increased participation by dedicated local diversity groups. Specific efforts were directed to the key area of Indigenous recruitment and retention, and increasing the focus on cultural diversity content and employment. One of the major initiatives for increasing cultural diversity was the introduction of an online tool for content makers and policy makers that provides a range of resources to support services and a workforce that reflects the broader Australian community. ABC employees: Distribution by region Distribution of staff by division shows how the ABC is allocating its resources within its internal structure. The distribution of staff by region demonstrates the ABC’s localism, as well as the spread of employment opportunities offered by the ABC. ABC Commercial 5.62% Television 7.67% The ABC Enterprise Agreement 2013–16 was certified by the Fair Work Commission on 29 October 2013. The finalisation of the Agreement was the result of consultation and negotiation with the Community and Public Sector Union (CPSU) and Media Entertainment Arts Alliance (MEAA) (as bargaining representative for employees). The Agreement sets the terms and conditions of employment for approximately 4 000 employees, who are classified as Content Makers, Technologists or Admin/Professionals. It aims to strike a balance between providing fair working conditions and achieving a sustainable and affordable cost-base for the future. The new Agreement includes: changes to the amount paid and eligibility for meal allowances to reduce expenditure on meal allowances; the introduction of NAIDOC leave for Indigenous staff as part of the ABC’s commitment to enhancing the understanding of Indigenous heritage and culture; and the introduction of two weeks paid leave for supporting partners following the birth of a child. • Being Audience Focused • Being Audience Accessible. AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 WA 5.24% ABC International 2.09% ABC Resources 19.58% Technology 7.72% Audience & Marketing 2.17% ACT 3.85% NSW 51.31% Vic 17.15% Tas 3.11% SA 6.90% Radio 21.57% News 22.48% People 1.42% Innovation 1.68% Industrial instruments • Being Inclusive 82 ABC employees: Distribution by division Business Services 4.27% Communications Networks .45% Corporate Management* 3.27% Qld 9.18% Overseas .64% NT 2.61% * Includes Corporate Affairs, Corporate Strategy and Planning, Legal and Business Affairs, Managing Director’s Office and Office of the Chief Operating Officer three-quarters of ABC staff were employed in content making divisions The ABC employed staff in every State and Territory ABC employees: Distribution by job group The ABC employs staff across five broad categories, each of which performs an important function in the ABC’s operations. Administrative/ Retail 730 Content Maker Retail Staff Senior Executive Technologist 3 059 172 65% of ABC employees were directly involved in content making 339 379 Inside the ABC 83 Work health and safety Management of WHS In 2013–14, the ABC continued to develop a Work Health and Safety (WHS) Management Framework, designed to facilitate a proactive and systematic approach to WHS management based on Australian Standards 4801 Occupational Health and Safety Management Systems and which complies with all applicable WHS laws. The WHS Management Framework will be finalised and implemented in 2014–15. Health and Safety Induction In February 2014, the ABC introduced an online induction module for new employees. The module incorporates WHS responsibilities, and information about the ABC’s Discrimination, Bullying and other Workplace Behaviours Policy. The induction is accessible via the internet to enable new starters to familiarise themselves with WHS responsibilities and ABC policies before they commence their employment. This induction replaced the former Day One OHS and Workplace Behaviours Induction and the ABC Online Induction programs. In 2013–14, there was a 96% compliance rate with WHS induction requirements (compared with 88% in 2012–13).121 Work Related Incidents % of total No treatment required/ no injury 45 19 Near hit incident/ no treatment required 44 18 Dangerous occurrence 5 2 First aid treatment only 66 27 Personal injury/illness— Off work for one day or less 54 22 Serious personal injury/illness— Off work for two days or more 26 11 Medical treatment as an inpatient in a hospital 3 1 Fatality – – 243 100 Incident Severity Total 2013–14 work related incidents ABC Commercial 20 16 ABC International 1 0 0% ABC People 1 1 100% 103 90 87% 0 – – 21 18 86% Communication Networks1 1 100% Corporate Management* 3 3 100% Innovation 1 0 0% Legal and Business Affairs 1 1 100% 30 21 70% 5 100% ABC Resources Audience and Marketing Work-related incidents ABC Worksafe is the ABC’s database for recording all WHS incidents, including those involving visitors, contractors and ABC employees. In 2013–14, a total of 271 incidents were reported in ABC Worksafe. Of the 271 incidents reported, 243 were categorised as “work-related” (compared with 237 in 2012–13).122 Of the 243 work-related incidents reported in 2013–14, 10 were notifiable incidents and Comcare was notified accordingly.123 An incident is notifiable to Comcare if it results in death, medical treatment as an inpatient in a hospital, immediate treatment for a serious injury, infection with a prescribed illness, or if it involves a dangerous occurrence. The ABC must ensure that notification is made to Comcare immediately after becoming aware that a notifiable incident has occurred. Business Services News Office of the COO 5 † 80% Radio 29 24 83% Technology 18 18 100% 9 9 100% 243 207 85% Television Total *Including Managing Director’s office, Board Secretariat, Corporate Affairs, Corporate Strategy and Planning, Editorial Policies, and Audience and Consumer Affairs. † Including Capital Works, Corporate Development and Group Audit. 121.2013–14 performance reflects 95% compliance with Day One OHS and Workplace Behaviours Induction Program (for employees commencing between 1 July 2013 and 31 January 2014) and 99% compliance with the Online Induction Module (for employees commencing between 1 February and 30 June 2014). 122.28 non-work related incidents consisted of 10 reported incidents commuting to work; 11 personal illness reports; three motor vehicle accident/insurance reports; two incidents outside of allocated recess period; and two incidents reported twice. 123.A total of 13 incidents were notified by the ABC. Three were downgraded by Comcare as not notifiable. 84 Work related incidents % signed off Signed off AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Work health and safety: Incident severity Serious personal injury/ illness—off work for two days or more 11% Medical treatment as an inpatient in a hospital 1% No treatment required/ no injury 19% Personal injury/ illness—off work for one day or less 22% Near hit incident/ no treatment required 18% First aid treatment only 27% Dangerous occurrence 2% 90% of reported incidents resulted in only 1 day off work or less Once an incident is notified in ABC Worksafe, the nominated manager is responsible for managing the incident, investigating the root causes and contributing factors surrounding the incident, and implementing reasonably practicable WHS risk control measures to prevent similar incidents from occurring in the future. As at 30 June 2014, these steps had been completed in 85% of the work-related incidents which occurred in 2013–14. 124.A total of 64 claims were accepted in 2013–14, including 25 which related to incidents that occurred in previous reporting periods. Workers’ compensation claims Of the 243 work-related incidents reported in 2013–14, 39 resulted in claims for workers’ compensation which were accepted by Comcare (compared with 43 in 2012–13).124 Analysis of the workers’ compensation claims accepted in 2013–14 shows the majority of injuries (61.5%) continue to be body stressing, which includes all musculo-skeletal disorders such as occupational overuse and manual handling injuries. A decreasing number of falls, trips and slips were reported in 2013–14 resulting in fewer claims for that incident group (compared with 2012–13). The number of mental stress claims has decreased significantly compared with previous years. The costs of mental stress claims are high relative to other claim types and therefore represent a significant percentage of total workers compensation costs for the ABC. The two claims covered in the “other and unspecified” mechanism of injury category are vehicle accidents. One of the claims has involved an extended period off work which contributed to the relatively high average costs of claims. Notices and investigations Comcare has the power to conduct an investigation at an ABC workplace at any time to ascertain whether the requirements of WHS legislation are being complied with, regarding a breach or suspected breach, or concerning an incident or dangerous occurrence that occurred. During 2013–14, Comcare conducted one inspection as a result of a Comcare notified incident. In May 2014, an ABC worker fell from a two-metre scaffolding and sustained serious injuries resulting in hospitalisation. Comcare was notified of the incident. The ABC’s preliminary investigation report identified the contributing factors to the incident and made recommendations to improve procedures relevant to the activity that was being undertaken when the incident occurred. This included reviewing guidance material for Working at Heights and ensuring all ABC workers were consulted about risks and risk controls. Following an investigation, Comcare advised that they were satisfied the ABC had taken appropriate steps to prevent a re-occurrence of a similar incident. No Prohibition Notices, Provisional Improvement Notices or Non-disturbance Notices were served on the ABC during 2013–14. At 30 June 2014, there were no outstanding actions arising from or relating to previous years. Inside the ABC 85 Work health and safety Number of claims by mechanism of incident group ABC Workers’ Compensation premium rates ABC performance against Australian government agencies combined Average cost-to-date (2013–14)† 2013–14* 2012–13* 2011–12* 2010–11* Falls, trips and slips of a person $1 658 6 15 18 19 Hitting objects with a part of the body $3 248 3 3 7 6 $79 2 3 6 5 Mechanism of Incident Major Groups Being hit by moving objects $0 – 1 – 1 Body stressing Sound and pressure $8 257 24 32 54 49 Heat, electricity and other environmental factors $1 605 1 1 – 1 1 Chemicals and other substances $0 – 2 – Biological factors $0 – – – – $38 709 1 4 3 5 Mental stress Other and unspecified $9 812 2 3 2 5 All claims $7 127 39 64 90 92 *The data is immature and the ultimate number and cost of accepted claims may differ from the data reported as new claims may be lodged in a later period. Claims data is accurate as at 30 June 2014. †Claim costs are based on estimates available at 30 April 2014. All claims Average cost-todate (2013–14)† 2013–14* 2012–13* 2011–12* 2010–11 $7 127 39 64 90 92 Premium rates 2014–15 2013–14 2012–13 2011–12 2010–11 ABC premium rates 1.68% 1.63% 1.74% 1.32% 1.06% Premium rates—all Australian Government agencies combined 2.12% 1.81% 1.77% 1.41% 1.20% Health and Safety Committees Health and Safety Committees are established in each State and Territory. Health and safety is also monitored nationally by three committees which focus on specific operational areas: the National ABC Resources WHS Committee; National Radio WHS Committee; and the National Technology WHS Representative Committee. Membership of the State and Territory WHS Committees is in accordance with the current ABC Health and Safety Management Arrangements. WHS performance reports are circulated to the State and Territory WHS Committees to provide greater visibility of overall ABC performance as well as local WHS incidents and activities. *The data is immature and the ultimate number and cost of accepted claims may differ from the data reported as new claims may be lodged in a later period. Data is accurate as at 30 June 2014. † Claim costs are based on estimates as 30 June 2014 Workers’ compensation premiums In April 2014, the ABC premium rate for 2013–14 was revised down from 1.63% to 1.48%. This revision was in response to the developments in the lifetime cost estimates for ABC employees who suffered compensable injuries in 2010, 2011 and 2012. The revised rate also reflects the ABC’s improved WHS and rehabilitation performance during the premium calculation period. The ABC was due to receive a bonus of $662 500 resulting from the revision of the 2013–14 premium rate. However, Comcare have imposed a contribution on all agencies to restore the central premium pool to full funding, resulting in the imposition of a $999 923 penalty on the ABC. The ABC workers’ compensation premium for 2014–15, incorporating the penalty amount, is $7.9 million (compared with $7.2 million in 2013–14). The overall premium rate for all Commonwealth agencies increased to 2.12% for 2014–15 to meet costs associated with the increase in the number of claims for psychological injury and the continuing increase in duration of time off work and medical costs. 86 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Inside the ABC 87 Corporate services The ABC’s corporate functions are performed by specialist groups across a number of Divisions. Corporate Strategy and Planning In June 2014, the ABC established a new Corporate Strategy and Planning Division. The Division is responsible for leading the development and implementation of corporate strategy, policy formulation and planning for the ABC. In the context of reduced funding and the need to transform the ABC to remain relevant in the changing media landscape, the Division will drive decision‑making on key priorities. It will oversee the planning process to ensure alignment between investment and the Corporation’s strategic objectives. The Division implements the Corporation’s strategic agenda through major cross-divisional projects. It plays a central role in shaping decision-making around critical issues within the ABC, including the evaluation of expenditure priorities. Corporate Strategy and Planning provides advice to the Corporation on external technological innovations and international trends in broadcasting and digital media to inform decision making on the current and future directions of the ABC. It also supports the activities of a number of the cross-divisional management and advisory bodies including the Audience Strategy Group, the Digital Council and the Bonner Committee. The priority of Corporate Strategy and Planning will be to drive the development, planning and implementation of corporation-wide projects, including business transformation. It will focus on project management, including developing robust governance and reporting mechanisms and ensuring timely delivery against outcomes. Submissions In 2013–14, the ABC made six submissions to Government Departments, Parliamentary committees and review bodies on a range of topics. These included submissions to the Department of Communications on Digital Radio Policy, the Australian Law Reform Commission’s issues paper on Privacy in the Digital Era, and Senate Committee inquiries into the current investigative processes and powers of the Australian Federal Police in relation to non-criminal matters. Corporate Affairs The Managing Director, Mark Scott AO, spoke to and participated in many forums and discussions during 2013–14, including addressing the American Chamber of Commerce in Sydney on 25 July 2013 on the subject of “The ABC in the Media Ecosystem”; speaking on “The New Age of Public Diplomacy” at the launch of the Sydney Globalist Volume IX Issue II at the University of Sydney on 17 March 2014; and delivering “New Journalism for a New Public” to the Centre for Advancing Journalism at the University of Melbourne on 1 April 2014. ABC Chairman James Spigelman AC QC addressed the National Press Club on 11 December 2013 where he presented “Contemporary Challenges of the ABC”. The Managing Director’s and Chairman’s speeches are publicly available at: http://about.abc.net.au/speeches/ Corporate Governance Information about the ABC’s corporate governance is provided in section 5 (see page 112). State and Territory Directors The State and Territory Directors represent the ABC at a local level across Australia. They play an important external role in communicating the ABC’s strategic objectives, liaising with stakeholders, as well as building relationships with local communities and providing a central point of contact. 88 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 In 2013–14, State and Territory Directors managed a number of projects including establishing a Memorandum of Understanding with the Bureau of Meteorology and an ABC Staff Memorial project (see page 80). The Directors oversee the business of the ABC in their regions to promote and facilitate whole‑of‑business and cross-divisional outcomes in line with strategic goals. They chair or make significant contributions to ABC national bodies, including the Trauma and Resilience Committee, the Election Coverage Review Committee and the Executive Risk Committee. They also chair local Leadership teams, WHS Committees, Workplace Giving Committees and Green@Work Committees. They actively support the ABC’s Reconciliation Action Plan, with involvement in the work of the Bonner Committee, leadership of local Indigenous Working Groups, building relationships with local Indigenous communities, developing employment opportunities and coordinating local activities for both Reconciliation Week and NAIDOC Week. The State and Territory Directors co-ordinate local emergency work and chair Emergency Planning Committees, leading any emergency response, as well as maintaining contact with external emergency agencies, ensuring that protocols are in place for emergency broadcasting and business continuity. 21 000 kms Distance travelled by the ABC Exhibition Trailer, across five states and at 13 events Connecting with Australian families A crowd of more than 20 000 people attended the ABC Family Fun Day at Parramatta, NSW on 12 May 2014. Visitors joined in at the free concert which featured Jimmy Giggle, Bananas in Pyjamas, Play School, Bajo and Hex, and the ABC3 crew. 702 ABC Sydney Weekends presenter Simon Marnie kicked off the Outside Broadcast at 9 am. The ABC Shop, Exhibition Trailer and Meet and Greet spots all drew large crowds throughout the day. The event helped the ABC to connect with audiences beyond the regular content offering, and also highlighted the ABC’s role as an emergency broadcaster, with SES and Fire Rescue NSW crews sharing information about preventing and responding to emergency situations. To enhance relationships with local communities, State and Territory Directors participate in or chair external advisory committees, boards, trusts and foundations. Directors host community forums where the ABC gathers first-hand feedback from audiences, particularly those in regional Australia. Audience and Marketing In March 2014, the ABC established a new Audience and Marketing Division to centralise research and marketing activities, provide greater internal focus on key ABC brands, and co-ordinate cross-platform marketing campaigns. Audience Research In 2013–14, the ABC subscribed to a range of quantitative services to measure audiences. The Corporation also commissioned a range of quantitative and qualitative research to help inform strategy, programming, scheduling and marketing decisions, and to gauge audience attitudes to its services. Information about the ABC’s audiences in 2013–14 is in Section 2, Audience Experiences (page 26). Jimmy Giggle delights fans at the ABC Family Fun Day in Parramatta. Photo: Anastasia Konstantelos. Inside the ABC 89 Corporate services Corporate Marketing Legal The ABC undertakes a range of corporate marketing activities and community engagement initiatives. In April 2014, the ABC held the inaugural ABC Family Festival in Parramatta, NSW which attracted more than 20 000 people (see page 89). ABC Legal provides a comprehensive range of legal services to the Corporation including pre-publication advice on a 24-hour, seven-days-per-week basis; conducting litigation on behalf of the Corporation; providing advice on contractual and rights issues, regulatory regimes and the statutory obligations of ABC divisions. ABC Legal also provides advice on legal aspects of policy issues and develops submissions to parliament, government and other organisations about law reform including the ALRC’s Copyright and the Digital Economy Inquiry reviewing the exceptions and statutory licensing regimes in the Copyright Act 1968. In 2013–14, the ABC continued to be the Foundation Media Partner for TEDxSydney, serving as the host broadcaster in 2014. Thirty different speakers shared their stories with a live audience of 2 200 in the Concert Hall at the Sydney Opera House. The event was streamed live on the ABC Big Ideas website and the program was broadcast on ABC1 after the event. The ABC Exhibition Trailer is an interactive vehicle showcasing ABC products and services. In 2013–14, the Trailer travelled over 21 000 km. It covered five states, exhibited at over 13 events and visited 24 schools. “ABC Weeks” is a new initiative for the Exhibition Trailer introduced in 2013–14. These events involved the Exhibition Trailer spending a week at a location, featuring talent, workshops and presentations. “ABC Weeks” were conducted at three locations around Australia in 2013–14: Ipswich State High School in Queensland in July 2013; Kirrawee High School in NSW in December 2013; and Westmead Children’s Hospital in NSW in March 2014. In 2013–14, the ABC continued to conduct public tours at ABC Centres in Sydney, Melbourne, Brisbane, Darwin, Adelaide, Perth and Canberra. School groups, seniors, international delegations and public servants were among the 13 055 visitors to ABC sites. At the ABC’s largest site at Ultimo, NSW, the program is delivered with the assistance of 19 volunteer tour guides, many of whom are former ABC employees. The tours provide a behind-the-scenes look at how the ABC produces and presents content, and gives participants an insight into the history and role of the ABC. 90 In 2013–14, ABC Legal contracted over 100 television productions and assisted with many contracts in key operational areas including building construction; management and maintenance; acquisition of broadcast equipment; music, book and magazine publishing; and delivery of ABC content via the ABC’s domestic and international transmission and distribution networks. Legal assisted with the ABC’s extensive trademark portfolio and ABC Commercial’s first feature film, Stop at Nothing: the Lance Armstrong Story. ABC Legal provided strategic advice to ABC Innovation on the ABC’s online education portal initiative, ABC Splash, as well as its long form journal, The Brief. ABC Legal also supported ABC Television Multiplatform on a range of issues regarding the online UGC portal, ABC3 RAWR, including privacy and protection of children online. Legal continued its media law training program, which is aimed at minimising the ABC’s exposure to legal proceedings, while enabling stories to be told, by delivering a series of specialised media law workshops for journalists and content-makers across all ABC divisions. The program covers topics such as contempt of court and defamation. Legal also provided copyright and competitions training to relevant staff. Business Affairs Business Affairs is responsible for negotiating the rights and deal terms required by the ABC in content produced, commissioned and acquired by the ABC including ABC International, as well as associated rights required by ABC Commercial. Business Affairs works in consultation with, but independently of, the ABC output divisions and continues to play an important role in maintaining good corporate governance. In 2013–14, Business Affairs continued to work closely with ABC Television to review financial and rights deal terms to deliver value for money for the ABC in its acquired and commissioned content, securing the necessary rights for the ABC’s broadcast and digital strategy and appropriately managing the business and production risks. The ABC has implemented new industry terms of trade for commissioned content— the SPAA Terms of Trade 2013—ensuring fairness and transparency in the ABC’s dealings with the independent production industry. Business Affairs negotiated ABC Television’s commissioning deals and talent agreements for 180 new commissions across drama, comedy, entertainment, indigenous, arts, factual, sport and children’s and has finalised over 500 acquisition contracts. Negotiations include the new BBC acquisitions deal which will commence in July 2014; the rights to a range of World War One centenary anniversary programs, such as The War that Changed Us and Anzac Girls; and the rights to critically acclaimed programs such as The Code and recent series of Redfern Now. Business Affairs provided advice on a number of format deals taking ABC programs to the United States. 2013–14 saw a significant growth in online comedy and entertainment programming, including iview exclusives and previews. Business Affairs supported ABC Television in implementing new deal terms for this innovative programming as well as reviewing content delivery methods. Business Affairs has also supported Australia Network to enhance its channel content to include unique content specifically commissioned for the network, as well as securing a broad range of rights to meet its international online strategy. Lawyers assisted the Radio, News and Television divisions on a large number of matters including the renewal of the Cricket Australia radio rights; providing advice on complex rights issues during the ABC’s coverage of the Sochi Winter Olympics and Paralympics; advising on the Sydney New Years Eve Fireworks coverage; and ensuring international news agency arrangements were in place for the ABC’s cross-platform needs, including with CNN and the BBC. In 2013–14, ABC Legal provided pre-publication advice on a number of controversial programs, including for Four Corners, Lateline, 7.30, Background Briefing, Compass, Australian Story and The Checkout and documentaries such as the Family Confidential and Dumb Drunk and Racist series. AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Inside the ABC 91 4 92 The ABC shares stories from Australians like Linda and Lyn through its community activities as well as in programs and content. CORPORATE RESPONSIBILITY The role of the Corporate Responsibility report is to provide an assessment of the ABC’s performance against the high standards it has set for itself for corporate citizenship, social responsibility and environmental sustainability. Contents: Corporate responsibility Corporate responsibility in a broadcasting context Environmental responsibility Social responsibility AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 94 96 98 104 The ABC recognises the impact that its operations have on the environment and the community, and is committed to monitoring and reporting on its performance in these areas. This means actively seeking to minimise the ABC’s environmental footprint, and maximise engagement with Australian communities. Linda Najinga (front) and Lyn Narlbidgrrka at the Jamalak Festival by ABC Alice Springs Producer, Emma Sleath. Warruwi, South Goulburn Island, Northern Territory. About the ABC 93 Corporate responsibility 98% 2.8% Percentage drop in ABC energy consumption Consumption saved as a result of lighting upgrades Percentage of fleet vehicles with a GVG rating of 10 or more Management of Corporate Responsibility Reporting performance Stakeholder inclusiveness Materiality The ABC reports its corporate responsibility and sustainability performance each financial year in the Annual Report, and on the Corporate Responsibility website: http://about.abc.net.au/how-the-abcis-run/what-guides-us/corporate-responsibility/ The ABC uses the Global Reporting Initiative (GRI) Sustainability Reporting Guidelines and the associated Media Sector Supplement document to report its performance.125 The GRI framework provides a common language for organisations to measure and report their sustainability performance so that stakeholders are able to view a more complete picture of the organisation’s financial and non-financial activities and performance. The Media Sector Supplement contains guidance on reporting key aspects of sustainability performance that are relevant and meaningful to the media sector. The ABC provides opportunities for its audiences and other stakeholders to input to the content and sustainability related subjects of the Corporation. The outcome of this engagement informs the report content. A detailed materiality analysis was conducted in 2010–11. Each year the ABC reviews and updates the materiality analysis. In 2013–14, the relative importance of each indicator in the materiality analysis was determined according to the extent to which it: In 2013–14, mechanisms for engaging with external stakeholders included: • contributed to the successful implementation of corporate strategy or reinforced ABC Values; • engagement through social media • presented an opportunity for the ABC to manage its impacts or affect the priorities of its stakeholders; In 2013–14, the ABC commenced a review of the framework for achieving the environmental targets of the Corporation. The outcomes of the review will be used to update the strategies and priorities relevant to reducing the ABC’s environmental footprint. • ABC Feedback Forums. Percentage of ABC1 prime time programming that was captioned The ABC contributes significant social value to the Australian community. The ABC is committed to conducting its day-to-day activities with integrity, and maintaining the trust of the community. Being responsible is a goal in the ABC Strategic Plan 2014–16. The Corporate Governance department is responsible for the management and coordination of the ABC’s corporate responsibility efforts. Responsibility for implementing and demonstrating corporate social responsibility rests with every employee and manager across the Corporation. A number of senior management positions within the ABC include a reference to corporate responsibility priorities in their roles, including: Head Corporate Governance; Director Business Services; Equity and Diversity Manager; Green @ Work National Coordinator; Work Health and Safety Manager; Manager Risk and Insurance; and the State and Territory Directors. The ABC’s Corporate Responsibility Policy reinforces the ABC’s commitment to acting ethically and responsibly in all areas of its operations. In 2013–14, the Policy was reviewed and updated. The Policy outlines the ABC’s commitment to key principles of corporate social responsibility, which include adhering to relevant laws and regulations, respecting human rights, being accountable and transparent, as well as engaging with both internal and external stakeholder groups. The Corporate Responsibility Group (CRG) met on two occasions in 2013–14. Meetings covered topics related to the ABC’s sustainability reporting and measurement of environmental impacts. The group considered how the ABC could address areas of corporate responsibility representing the greatest risk to the corporation and the greatest opportunity for improvement in performance. 20 734kWh • the annual Newspoll ABC Appreciation Survey (see page 26) • formal audience contacts and complaints processes (see page 115) • online feedback mechanisms specific to ABC content areas • ABC Advisory Council processes (see page 128) Other than references to the activities of ABC International, the report is limited to domestic operations within the direct control of the ABC. Sustainability information about the ABC’s investments in MediaHub Australia Pty Limited, Freeview Australia Limited, and National DAB Licence Company Limited are not included in the report. Any additional limitations to the scope or completeness of particular data are identified within the reported data. • emerged as important to stakeholders; • was recognised as a risk in the corporate risk process; • constituted a future challenge for the media and broadcasting sector; • was regularly reported by others in the industry; and • was recognised by experts or the scientific community as a risk for sustainability. The review included a scan of performance against the ABC Strategic Plan 2013–16, the ABC’s updated corporate risk profile, outcomes from stakeholder engagement processes, developments relevant to the media sector, and relevant submissions to government. Scope and boundary Additional corporate responsibility and sustainability information and a GRI Content Index is available on the ABC’s website: http://about.abc.net.au/ how-the-abc-is-run/what-guides-us/corporateresponsibility/ 57.1% Contact The ABC welcomes feedback on the 2014 Corporate Responsibility Report. Comments, questions or feedback can be addressed to: Corporate Social Responsibility Project Manager +61 2 8333 1500 700 Harris Street Ultimo NSW 2007 Corporate.responsibility@your.abc.net.au 125. GRI Guidelines Version G3.1. 94 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Corporate Responsibility 95 Corporate responsibility in a broadcasting context Protecting freedom of expression due to non‑captioned music clips within the RAGE program, broadcast late on Friday nights and early on Saturday mornings. Freedom of expression is enshrined in the ABC Editorial Policies. Article 19 of the United Nations’ Universal Declaration of Human Rights recognises freedom of expression as a fundamental human right. The ABC’s commitment to impartiality and diversity of perspectives reflects the need for a democratic society to deliver diverse sources of reliable information and contending opinions. In 2013–14, 87% of news content broadcast on ABC News 24 in prime-time was captioned. When it is available, news content includes signing for the hearing impaired. In pursuing impartiality, the ABC is guided by the following: • a balance that follows the weight of evidence; • fair treatment; • open-mindedness; and • opportunities over time for principal relevant perspectives on matters of contention to be expressed. The ABC seeks to balance the public interest in disclosure of information and freedom of expression, with respect for privacy. Improving access to content and services In 2013–14 the ABC continued to take steps to improve the accessibility of its content and services. Improving access for people with a hearing impediment Captioning is the process by which speech or scenes are described in text for viewing on screen. Closed captioning indicates the availability of text that can be activated by users if required. The ABC provides a closed captioning television service on ABC1, ABC2, ABC4Kids, ABC3 and ABC News 24. Over 10 000 hours of first-run programming across all channels was captioned. In prime-time (6 pm – midnight), the ABC exceeds the captioning requirements set out in the Broadcasting Services Amendment (Improved Access to Television Services) Act 2012. In 2013–14, the ABC captioned more than 90% of prime-time television content on all channels: 98% of programs on ABC1; 99% on ABC2; 94% on ABC4Kids; and 95% on ABC3. Between 6 am and midnight, the ABC captioned 94% of all programs broadcast, short of the 95% target for the year. The shortfall was almost entirely 96 The ABC provided greater access to special events by captioning over 30 hours of ANZAC Day content, including marches and memorial services. This content was live-captioned by a team of 12 stenographers and three captioners, assisted by support staff. The ABC also commenced captioning sport including the Winter Paralympics in Sochi; the West Australian Football League (WAFL), the Victorian Football League (VFL) the Northern Territory Football League (NTFL); and the Shute Shield. Closed captions are available on the ABC’s internet television service, iview. In 2013–14, all prime-time ABC1 and ABC2 content, including all news and current affairs, was captioned on iview. The ABC captioned a range of content which premiered on iview prior to broadcast, including Jonah Of Tonga; Fresh Blood; and Daters. An increased amount of children’s content was captioned on iview, with a focus on ABC3 co-productions. In 2013–14, captioning was available on iview for Bushwhacked, Dance Academy, Nowhere Boys, Good Game SP, and Prank Patrol (Road Trip). In 2013–14, the ABC received a small number of complaints about its captioning service (see page 116). Improving access for people with a visual impairment The ABC has continued to improve the accessibility of online content and services, and is working towards becoming AA compliant in line with the Federal Government’s commitment to the Web Content Accessibility Guidelines (WCAG 2.0). The 2013 redesign of the iview website in HTML5 improved accessibility of that site for people with a visual impairment. Access to ABC Shops and products Shop counters are designed to meet the needs of customers in wheelchairs. ABC Shop design and layouts are approved by local councils prior to opening to ensure they meet the appropriate legislative and regulatory requirements for each location. AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 The ABC has given an undertaking to the Australian Human Rights Commission to always attempt to source products that have closed captions (where the Australian distributor has the authorship rights to allow for this). This requirement has been included in ABC Retail’s terms of trade with suppliers. The majority of ABC DVDs (excluding pre-school titles) have closed captions. The availability of closed captioned DVDs is clearly signposted in all ABC Shops and Centres. ABC Retail staff are required to be familiar with the Welcoming Customers with Disabilities handbook, published by the Australian Network on Disability. The handbook includes specific guidelines for assisting customers with disabilities in a retail environment. ABC Shops are referred to in the handbook as being a supportive shopping environment for customers with disabilities. Protecting young or vulnerable audiences The ABC Editorial Policies and associated Guidance Notes contain principles and standards relating to Harm and Offence, Children and Young People and Public Access and Participation. In 2013–14, new Guidance Notes were issued for Harm and Offence, and the television classification standards in the ABC Editorial Policies (and in the ABC Code of Practice) were adjusted following the move of children’s programming from ABC1 to ABC3 (see page 73). All ABC Television content is classified by trained classifiers and appropriate viewer information is supplied with programs that some audience members may find confronting. Content for adults is only broadcast in adult classification time zones. News and current affairs programs include appropriate warnings prior to broadcasting violent or potentially disturbing images or coarse language. News programs observe cultural protocols when dealing with images or stories about Indigenous people who have died. The ABC has created safe destinations for younger television audiences on ABC4Kids and ABC3. Content on these channels is specifically targeted and appropriate for younger audiences. Promotion of content during children’s classification time zones is also targeted appropriately. A small number of complaints (nine) were received relating to the suitability of promotions during children’s viewing times, and at other times that children may have been viewing. The ABC4Kids and ABC3 websites are also designed as safe destinations for younger audiences, where audience participation is closely monitored and pre‑moderated. Participation in online services (such as chat rooms) is limited by tools that restrict the type and extent of content that can be posted on the website, including children’s names and photos. Publication of personal and identifying information about schools or sports teams is monitored by trained moderators. Content for children on ABC Splash is carefully selected and is consistent with the ABC Editorial Policies. All user-generated content and live chats are moderated by an editorial team. All DVDs are classified by the Classification Board and display appropriate warnings or guides. CDs display appropriate warnings related to language and content. The ABC contracts the management of events to third party promoters. The event management agreements require promoters to warrant that each event will be safe and fit for purpose, and will be conducted in accordance with all relevant laws, including those related to work health and safety. The promoters are required to undertake appropriate Working with Children Checks, and to provide evidence to the ABC that the checks have been conducted satisfactorily. Improving digital literacy ABC Open is a unique initiative which, as well as enabling Australians in rural and regional areas to share their stories on ABC platforms, provides opportunities for them to develop digital media skills. In 2013–14, ABC Open producers held more than 2 440 workshops and small group multimedia training sessions, attracting more than 11 200 attendees (see page 36). To facilitate this level of activity, ABC Open has partnered with a diverse range of regional partners, including libraries, museums, historical societies, councils, educational institutions, local clubs and associations, as well as Aboriginal and Torres Strait Island groups, art galleries, disability and health services and festivals. The ABC’s education portal, ABC Splash, enables the Corporation to share its extensive archive of educational content, and to engage with teachers and students using the digital technologies that are increasingly available in classrooms and homes (see page 36). In 2013–14, the ABC conducted a series of Splash Live events through the education portal ABC Splash. The events involved live, hosted webcasts that were streamed into homes and classrooms around Australia. Students and teachers developed their digital skills through live, moderated chat streams. Participants were able to generate and contribute content as part of the event. Corporate Responsibility 97 Environmental responsibility 95% 1484 876 kL 2.8% In 2013–14 the ABC continued to implement a range of initiatives designed to contribute to its environmental sustainability.126 Lighting upgrades were undertaken at the following locations: The use of blended E10 fuels is reported in the emissions table (see below). The renewable ethanol content of the fuel is not reported separately. Emissions Percentage of paper purchased that contains recycled content Tonnes of carbon offset by ABC trees planted • Albany, WA—general office lighting replaced with LEDs (estimated to reduce the electricity consumed by 29%); Energy In 2013–14, the ABC’s total energy consumption decreased by 4 711GJ or 2.8% from 2012–13 levels. Energy consumption 2013–14* Total GJ 2012–13† Total GJ % change NSW 70 174 70 268 –0.1% ACT 5 503 5 427 1.4% Vic 29 767 31 889 –6.7% Qld 14 190 14 786 –4.0% SA 18 666 18 937 –1.4% WA 9 563 10 164 –5.9% Tas 7 961 8 671 –8.2% NT 5 306 5 699 –6.9% 161 128 165 839 –2.8% Total ABC * Figures reported in 2013–14 are based on 99% actual billed electricity consumption and 1% forecast consumption. Gas consumption is based on 68% actual consumption and 32% forecast consumption. † 2012–13 data is actual billed electricity and gas consumption. In 2013–14, the ABC sought to implement a range of initiatives to improve energy consumption. The nature of the ABC business, in particular the reliance on technology, necessarily involves high levels of energy consumption. This is reflected in the energy use figures for New South Wales and in Victoria where there is a significant concentration of the ABC’s workforce. The ABC continued to convert fluorescent and halogen lights to energy-efficient light emitting diode (LED) light fittings at sites across the country. The new LED’s are estimated to save 20 734kWh per annum, equivalent to a saving of approximately $4 260. • Canberra, ACT—Exit and corridor lights replaced with LEDs; LED lights installed in fire stairs (estimated to reduce the electricity consumed by 69%); • Hobart, Tasmania—field crew garage lights replaced with LEDs (estimated to reduce the electricity consumed by 85%); • Launceston, Tasmania—Dichroic lights installed in the radio studio (estimated to reduce the electricity consumed by 42%); • Burnie, Tasmania—Office lighting replaced with LEDs (estimated to reduce the electricity consumed by 72%); and • East Perth, WA—House and studio lighting was replaced with LEDs (estimated to reduce the electricity consumed by 70%). ABC Retail installed LED lighting at a number of sites and upgraded in-store screens from plasma televisions to liquid crystal display (LCD) screens, which are more energy efficient. Upgrading outdated systems provided an opportunity to explore ways to reduce energy consumption. In Hobart, the office heating and cooling system was upgraded; energy efficient chillers and fans were installed and the electric boiler was replaced with a gas one; all of which are expected to deliver significant electricity savings over the coming years. Solar hot water systems are installed at ten sites: Brisbane and Gold Coast (Queensland), Port Pirie (South Australia), Launceston (Tasmania), Albany and Broome (Western Australia), Canberra (Australian Capital Territory), Alice Springs (Northern Territory), Port Macquarie and Newcastle (New South Wales). The impact of the ABC’s solar hot water usage on energy consumption is not measured. Amount of rainwater collected at ABC sites Decrease in Greenhouse Gas Emissions In 2013–14, the ABC’s GHG emissions decreased by 2.8% over 2012–13 levels. Most of the ABC’s carbon emissions—approximately 80%—is directly related to electricity consumption. The ABC does not directly source energy from other renewable energy sources. Greenhouse Gas Emissions Unit of measure ment Raw Figures Categories 2013–14 2012–13 Electricity (total) 37 869 720 38 715 003 Gas (total) 14 794 615 15 995 579 Green Power 0 Automotive diesel (nontransport) 10 000 2013–14 tCO2-e Scope 1 Scope 2 Scope 3 GHG tCO2-e 39 322 0 34 496 5 616 40 111 692 821 0 149 0 0 0 0 0 2 29 0.0% 5 767 41 110 –2.6% Scope 1 Scope 2 Scope 3 GHG tCO2-e kWh 0 33 791 5 532 MJ 595 0 97 0 0 0 0 10 000 L Other Buildings %∆ tCO2-e 2012–13 tCO2-e* 27 0 2 29 27 0 621 33 791 5 631 40 043 847 34 496 –2.0% 970 –28.6% 3 173 3 733 L 5 0 0 5 6 0 0 6 –15.0% E10 114 374 133 631 L 238 0 39 277 279 0 45 324 –14.4% Automotive gasoline (petrol) 279 681 285 972 L 640 0 51 691 654 0 52 706 –2.2% 0 0 L LPG Automotive diesel (car) Passenger vehicle Automotive diesel (transport) 0 0 0 0 0 0 0 0 883 0 90 973 939 0 98 1 036 –6.1% 202 502 194 960 L 546 0 41 588 526 0 40 566 3.9% Automotive gas (petrol) 0 0 L 0 0 0 0 0 0 0 0 Aviation turbine fuel 85 854 90 753 L 220 0 17 237 232 0 18 250 –5.4% 766 0 58 824 759 0 58 816 1.0% 2 271 33 791 5 779 40 357 2 545 34 496 Other Transport Green Fleet (off set) All categories –1 484 –1 424 4.2% 5 922 41 538 –2.8% *2012–13 is actual GHG emissions. 126.Data in tables may not sum due to rounding. 98 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Corporate Responsibility 99 Environmental responsibility Waste and recycling The ABC disposed of 6 452m3 of waste from its capital city sites in 2013–14, compared with 5 997m3 in 2012–13. Total recycled waste was approximately 2 940m3 representing 45.6% of total waste disposed. Approximately 3 512 m3 of waste was sent to landfill. Overall, the proportion of waste recycled, and waste going to landfill, was similar to 2012–13. Waste is made up of secure waste, co-mingled recycling, recycled paper and cardboard, and landfill. Waste disposal data is currently reported for capital city sites only, based on billing information received from the ABC’s waste disposal contractors. All capital city sites have co-mingled recycling facilities as well as recycling of batteries, fluorescent tubes and printer cartridges. Mobile phone recycling is in place at all capital city sites and some regional sites. E-waste recycling of old computer hard drives, screens, cables and other technological equipment is available at all capital city sites. In 2013–14, a sustainable catering kit was made available for hire at ABC Ultimo for staff functions. This prevented the purchase of over 2 500 disposable items, contributing to savings in terms of both cost and waste. During refurbishments and rebuilding of offices the ABC endeavours to recycle as much old material as possible. During the refurbishment of the RN offices at Ultimo, New South Wales 92% (29 m³) of construction waste was recycled rather than sent to landfill. During the building upgrade at Albany, Western Australia, 20% (65 m³) of materials were recycled rather than sent to landfill. Materials consumed 2013–14 2012–13 Copy Paper Volume purchased (reams)* % of total copy paper purchased containing more than 50% recycled content Paper recycled† 29 501 30 700 95% 86% 172 m 3 139m3 967 1 180 Toner Quantity (units purchased)‡ % recycled material in toner purchased 19% 29% Number of toner and other print consumables disposed of by recycling 1 844 2 062 Volume of toner and other print consumables disposed of by recycling (tonnes) 1.3 1.5 42.9 39.4 Mobile Phones Volume recycled or diverted from landfill § (kilograms) Recycled Waste and Landfill Waste 2013–14* 2012–13* % change Recycled m3 Landfill m3 Recycled m3 Landfill m3 Recycled m3 Landfill m3 NSW 831 1 133 730 880 13.9% 28.7% ACT 108 168 50 248 114.8% –32.3% Vic 458 1 017 521 960 –12.1% 5.9% Qld 223 388 154 305 45.1% 27.3% SA 897 35 905 35 –0.8% –1.8% WA 145 282 121 288 19.8% –2.2% Tas 111 324 107 365 4.4% –11.2% NT 166 166 154 175 7.9% –4.9% 2 940 3 512 2 741 3 256 7.2% 7.9% Total ABC * All data is actual billed waste disposal. Materials The ABC has taken a number of steps to reduce the use of paper and other resources, for instance: In 2013–14, the ABC purchased 29 501 reams of paper of which 95% contained over 50% recycled content. The ABC’s environmental program Green@Work ran several campaigns to raise awareness about the impact of alternative materials choices (see page 103). • Television Marketing has moved their paper and DVD based publicity guides to an online publicity portal with electronic file delivery. The ABC negotiated a new agreement for the provision of mobile phone recycling. The arrangement will deliver better information about the volume of mobile phones recycled. 100 • The process for managing production rights information has moved to an electronic file-based system with folder sharing across relevant departments. Work is continuing on file-based pathways for other production areas such as cameras, through to playout and archive. • Production areas are working to reduce their reliance on tape-based workflows by migrating to electronic file based systems. AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 * Based on supplier purchasing reports. † Based on waste billing data. ‡ Purchase information is based on supplier reports. § Data is obtained from annual collection reports provided by the ABC’s service providers. Environmental sustainability in the supply chain Where appropriate, tender documentation and evaluation criteria required information about suppliers’ corporate responsibility (including environmental) commitments and practices. Mandatory environmental standards (ES1 and ES2) of the Federal Government’s ICT Sustainability Plan 2010–2015 are applied to all ABC procurements of ICT equipment. All ABC magazines are printed under ISO 14001 Environmental Certification. In addition, the Organic Gardener magazine is printed on Forest Stewardship Certified (FSC) from Mixed Sources paper. All ABC Harper Collins black and white book titles on paper, such as paperbacks and non-pictorial items, are printed on paper manufactured from wood grown in sustainable plantation forests. The fibre source and manufacturing processes meet recognised international environmental standards and carry certification. Travel and transport The nature of the ABC’s operations, in particular its news and current affairs activities, necessitates frequent domestic and international travel. ABC staff travelled a total of 26 412 407km by air in 2013–14, compared to 23 324 606km in 2012–13, a 13% increase. In 2013–14, domestic fleet vehicles travelled 4 227 585km, a decrease of 9.7% from 4 680 534km in 2012–13. Of the 408 vehicles in the fleet: • Seven (1.7%) are hybrid vehicles; and • 233 (57.1%) have a Green Vehicle Guide (GVG) rating of 10 or more. In 2013–14, the ABC’s consumption of fuels directly related to transport was 685 584L, a decrease of 3.3% from 2012–13 (709 049L). Fuel consumption (LPG, E10, Petrol, Diesel and Aviation turbine) is reported at page 99. In 2013–14, 1 484 tonnes of the ABC’s fleet related GHG emissions were offset through arrangements with the not-for-profit organisation, Greenfleet.126 The ABC encourages staff to use sustainable travel methods to get to and from work such as walking, cycling or taking public transport. End-of-trip facilities for staff including secure bike parking, showers and lockers are provided at most capital city and some regional sites. Information about public transport is provided on the ABC intranet. In 2013 the ABC conducted a survey of staff travel in all capital city sites. It provided extensive data on staff commuting habits and led to an increase in the number of bicycle spaces from eight to 24 in Canberra, Australian Capital Territory, and the installation of new lockers in Ultimo, New South Wales. The ABC continues to support and promote National Walk to Work Day and National Ride to Work Day with staff participating at many capital city and some regional sites. 127.Emissions were offset by the planting of 5 539 trees. The number of trees planted is a reasonable estimate made by Greenfleet of the number of trees required to be initially planted to sequester the total quantity of carbon purchased and takes into account that not all trees initially planted will survive due to the natural survival rate of trees. Accordingly, trees that do not survive following initial plantation may not necessarily be replanted. Corporate Responsibility 101 Environmental responsibility Water consumption In 2013–14, the ABC collected rainwater from 28 tanks in locations around the country. Metering on the tanks indicated that a total of 876kL of rainwater was collected over the year. Harvested rain water was used for toilet flushing, irrigation and cooling tower supply. In 2013–14, the ABC’s water consumption was 74 902 kL, similar to 2012–13. Water consumption at capital city sites 2013–14* kL NSW 2012–13† kL 39 678 39 635 0.1% 622 624 –0.3% –6.5% ACT Vic 9 002 9 629 Qld 3 259 2 998 8.7% SA 9 391 9 431 –0.4% WA 9 259 8 587 7.8% Tas 2 265 2 737 –17.3% NT 1 426 1 265 12.7% 74 902 74 906 0.0% Total ABC Capital works % change In March 2014, the ABC commenced construction on the Melbourne Accommodation Project in Southbank. The new facility will collocate staff that are currently located across three sites into one integrated facility in Melbourne. The ABC has set a number of environmental targets for the development around energy and water consumption, indoor environment quality, materials and environmental management. The building design and location aims to minimise motor vehicle travel by providing infrastructure for staff and visitors which encourages, walking, cycling and public transport use. The design will maximise natural air-flow and lighting, passive heating and the efficient use of electricity, gas, water as well as water storage tanks and efficient stormwater treatment. * 2013–14 data is based on 56.3% actual consumption and 43.7% forecast consumption. † 2012–13 data is actual consumption. Rainwater collection at ABC sites Location NSW Orange Port Macquarie Wollongong Wagga Wagga WA East Perth Total Capacity (kL) Capacity (L) Quantity 2 100 1 2.1 500 6 3.0 750 3 2.3 2 200 1 2.2 8 775 2 17.6 11 000 2 22.0 Broome 10 000 1 10.0 SA Port Pirie 10 000 1 10.0 Vic Sale 13 000 1 13.0 Bendigo 24 500 1 24.5 4 500 1 4.5 25 000 6 Gold Coast 5 000 Longreach 10 000 NT Alice Springs Qld Brisbane 191 2012–13 Metered Collections (kL) 184 32 31 150.0 628 486 1 5.0 26 41 1 10.0 876 742 276.1 Total * Metered collections are rounded to the nearest kL. Not all sites have metered collections. 102 2013–14 Metered Collections (kL)* AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 In 2013–14, the ABC implemented cloud computing services, to enable large amounts of data to be stored in a way that is energy efficient and will streamline future infrastructure requirements (see page 75). The ABC has been upgrading the local network capacity in each capital city to ensure there is sufficient capacity to meet business demands for the next three to four years, without the need for a major capital investment. Newer technology utilised in this area is increasing capacity significantly without a correspondingly significant energy increase. A further major focus of the past year has been increasing the network capacity for the ABC’s regional offices, recognising that there is considerably more output, especially video, being generated from the sites. The ABC’s Heritage Strategy was prepared in accordance with s341ZA of the Environmental Protection and Biodiversity Conservation Act 1999 (Cth) (the EPBC Act). The EPBC Act sets out the ABC’s responsibilities to protect and conserve the Commonwealth Heritage values of places which it owns or controls. In 2013–14 the ABC commenced a review of its Heritage Strategy. Green@Work The Green@Work program coordinated various campaigns and events throughout the year to raise awareness amongst staff on how they can lessen their impact on the environment. National ‘Switch Off’ campaigns over Easter, Christmas and New Year generated awareness about the actions staff can take to be more energy efficient in their working environment. Electricity usage at ABC sites was measured over the duration of the campaigns to show staff the difference their efforts can make in reducing the ABC’s electricity use. During 2013–14 the ABC reduced its electricity use by over 4% during each campaign period when compared to the same period in the previous year. Other events were organised to raise environmental awareness and promote sustainability beyond the workplace: • The ABC, in partnership with their stationery supplier, held sustainable product expos in most capital city sites during the first half of 2014. This was a chance for ABC departmental buyers to learn about recycled and recyclable alternatives to everyday stationery products and papers. Expos were held in Ultimo, Brisbane, Melbourne, Darwin, Perth and Adelaide. • A lunchtime gardening workshop in Ultimo, New South Wales led by Gardening Australia presenter Costa Georgiadis demonstrated to staff how they can grow their own vegetables in containers at home and how to reduce waste. • The third annual Green Week in Ultimo, New South Wales was a collaboration between the ABC, University of Technology, Sydney and Ultimo TAFE. A range of events were held to educate and inform staff and students about the environment, including a photo competition, various films, market days and a rooftop garden tour. • Staff community gardens in Ultimo (NSW), Adelaide (SA), Perth (WA), Melbourne (Vic), Brisbane (Qld), Canberra (ACT) and Hobart (Tas) provided staff with the opportunity to learn organic gardening techniques. Corporate Responsibility 103 Social responsibility $104 627 Amount contributed through the ABC’s charitable Workplace Giving program The ABC has a long history of contributing social value to the communities in which it operates. It does this through activities such as emergency broadcasting, Community Service Announcements that support Australian communities, and contributing to the development of media organisations in the Asia‑Pacific region. ABC in the Community Community Service Announcements The ABC broadcasts announcements about community issues or events which are in the public interest, subject to the ABC Editorial Policies Standard 9 (Public access and participation). Due to its localisation and immediacy, radio is the primary medium for the ABC to broadcast Community Service Announcements. Examples of Community Service Announcements broadcast in 2013–14 include: • Throughout the year Local Radio broadcast a number of Community Service Announcements on how to prepare for and what to do in emergency situations. • In October 2013, ABC Local Radio supported the Great Garage Sale Trail initiative nationally through a range of activity including Community Service Announcements. The initiative aims to encourage people to recycle rather than adding to landfill. • In December 2013, Community Service Announcements on Local Radio promoted appeals to raise funds and donations for those who are less advantaged and in need during the festive season. Local Radio worked in conjunction with charities such as: The Samaritans, Foodbank, The Salvation Army, Kids in Care and the Department of Communities. 104 51.2% Percentage of ABC workforce that is female Workplace giving Humanitarian appeals The ABC works with aid agencies during crises and humanitarian aid appeals when it is appropriate and possible to do so. In 2013–14, the ABC raised awareness for disaster relief in the Syrian Humanitarian Aid appeal, the Asian Typhoon Recovery appeal, and in April 2014 the Solomon Islands Flooding appeal. In 2013–14, ABC employees raised $104 627 for charities through the ABC’s Workplace Giving program. This represented a 7.9% increase in contributions over 2012–13. In addition, over $50 000 was donated by ABC employees as part of charitable fund-raising events, including the Biggest Morning Tea, Steptember, and the CEO Sleepout. The ABC’s Role as Emergency Broadcaster Connecting with communities Local Radio stations in affected communities broadcast updates, emergency information and warnings as required. Updates were provided on television, social media, streamed online, and through the ABC Emergency website. During the year, the ABC updated its flagship app to include national emergency announcements. The ABC provides both community groups and staff with the opportunity to jointly recognise commemorative days which draw attention to environmental, health or other community issues. During 2013–14, regional and capital city offices in each State and Territory took part in a variety of activities related to Harmony Day, Green Week, International Women’s Day, National Diabetes Week, Reconciliation Week, National Indigenous Literacy Week, Walk to Work, Ride to Work, and NAIDOC Week. 1233 ABC Newcastle partnered with the Hunter Institute of Mental Health to promote the Living Well Community Forum at Newcastle City Hall on 4 June. The event attracted a capacity crowd of 800. Craig Hamilton, Saturday Breakfast presenter, ABC Grandstand sports commentator and mental health advocate, was a guest speaker and driver of the event. Other speakers included Newcastle Knights’ coach, Wayne Bennett and CEO of Hunter Institute of Mental Health, Jaelea Skehan. Emerging from a drive to increase the diversity on the ABC’s airwaves, 612 ABC Brisbane ran a pilot Community Correspondent program. The program recruited people through a campaign that was conducted on air, through social media and through local press. The 30 Community Correspondents come from a diverse range of backgrounds, demographics and locations across Brisbane. The youngest Correspondent was nine years old. Profiles of the Community Correspondent are available at http:// abc.net.au/local/stories/2014/04/30/3995242. htm?site=brisbane§ion=competitions AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 During times of emergency the ABC provides an important service to communities. Emergency broadcasting Emergency broadcasts in 2013–14 included: • In October 2013, Local Radio stations in NSW provided rolling coverage to the communities affected by major fires in the Blue Mountains, Lithgow, Central Coast and Southern Highlands, with online producers rostered to provide social media coverage 24-hours a day as required. • In mid-January 2014, 891 ABC Adelaide provided rolling coverage of four major fires at Eden Valley, Ngarkat, Billiatt, Bangor and the Riverland in South Australia over a 72-hour period. ABC North and West provided overnight coverage for two days following a flare up at the Bangor fire. • In February 2014, flooding in the Kimberley area of Western Australia and fires in Tasmania required the local stations to drop out of national cricket coverage for up to four hours each to provide continuous warnings and updates. During March and early April 2014, a number of other incidents were monitored with alerts broadcast as required. These included: • Tropical Cyclone Gillian which threatened the vulnerable community of Christmas Island. From 21–22 March, the local community radio station switched to ABC North West (Karratha) coverage which provided hourly warnings and interviews. • Local Radio in Western Australia and Victoria broadcast a range of alerts, emergency warnings and total fire ban warnings in several regions in their States experiencing fires. • On 11 April, ABC Far North (Cairns) provided emergency coverage around Tropical Cyclone Ita which crossed the Queensland coast near Cape Flattery as a category four cyclone. The Standard Emergency Warning Signals (SEWS) were broadcast as required by the Bureau of Meteorology and rolling coverage provided at the height of the emergency. The ABC Extra digital service carried ABC Far North’s coverage, also streamed online. The ABC Emergency website published extensive information on what to do ‘before, during and after’ a cyclone. In February 2014, 774 ABC Melbourne Mornings devoted significant airtime to the mine fire in the Victorian town of Morwell. Issues raised during the broadcast formed key elements of the terms of reference for the inquiry into the fire. ABC Gippsland and 774 ABC Melbourne produced a joint program, live from the Morwell Central Business District that gave locals a forum to raise their concerns. Contributing to community resilience The ABC’s expertise in emergency broadcasting means that as well as the national emergency broadcasting coverage provided across its platforms, the ABC contributes to initiatives designed to raise awareness and resilience in times of emergency. • The ABC in South Australia met with SA Health to assist with the framing of operational responses to emergency situations, particularly aged care facilities and formulating an emergency response policy. • The ABC Local Radio South Australia’s Regional Content Director took part in a community resilience exercise conducted by the State Emergency Recovery Committee. All major emergency and government agencies took part in the exercise. The destruction of major infrastructure in a remote township formed the basis of the exercise. • In August 2013, the ABC Local Radio Content Manager Tasmania, spoke at the Tasmanian Fire Service Conference in Launceston. Corporate Responsibility 105 Social responsibility • In September 2013, ABC Local Radio Queensland staged its first Emergency Week, which drew attention to the importance of preparedness for the storm season and complemented the Get Ready Queensland campaign. The ABC worked with the Brisbane City Council and Emergency Management Queensland (EMQ). • In October 2013, ABC Local Radio Tasmania dedicated a day of broadcasting to fire awareness and preparation. Helping communities rebuild In 2013–14, the ABC played an active role in the physical and emotional recovery of communities affected by emergencies. The ABC’s Local Radio network provided opportunities for communities to discuss and share the impact of an event, and to bring survivors together to support their emotional recovery. For instance: • In December 2013, 702 ABC Sydney Mornings presenter Linda Mottram broadcast live from the Bells Line of Road, Lithgow and Mt Victoria region to report on the aftermath in these areas and talk with communities about their experiences and the rebuilding and recovery phase now underway. • In December 2013, Local Radio Weekends presenter Simon Marnie broadcast live from Winmalee High School in NSW as part of the Community Recovery Picnic Day. The broadcast included a community cricket match between members of the Springwood Cricket Club, Warrimoo and Valley Heights Rural Fire Service (RFS) volunteers, Australian fast bowler Pat Cummins, Phil Davis and Steve Coniglio from the Greater Western Sydney (GWS) GIANTS Football Club, Mitchell Allgood and Brenden Santi from the Parramatta Eels. • An idea suggested by a listener resulted in 702 ABC Sydney raising $29 000 for Blue Mountain bushfire relief. An on-air auction of five canvas prints of a photograph titled The Cricketers: (see below). • In May 2014, a Bushfire recovery Outside Broadcast was mounted by Local Radio Western Australia in Kalamunda, following the devastating losses in the Perth Hills in January 2014. A large live audience listened to personal stories, practical information and descriptions about the way the community rallied. ABC International Development works to support the development of robust media institutions in the Asia‑Pacific region (see page 63). Product Responsibility Product information and labelling The ABC ensures all products are appropriately labelled. No changes to policy or practice regulating product information or labelling were made during 2013–14. Where it is appropriate, packaging displays information about appropriate disposal of packaging. Examples include: “Warning! Plastic Bag can be dangerous. To avoid danger of suffocation keep this bag away from babies and children please dispose of all packaging responsibly.” “Dispose of all packaging ties before giving to your child.” “Battery disposal notification symbol.” ABC licensed merchandise packaging is clearly marked if the packing is a potential hazard. Information on DVD packaging is provided about the nature and classification of the content, including running time; aspect ratio; sound format; region encoding; number of discs; and captioning information. 702 ABC Sydney has raised $29 000 for Blue Mountain bushfire relief with yesterday’s on air auction of five canvas prints of the poignant image, “The Cricketers”. The prints were auctioned by presenters in Breakfast, Mornings, Afternoons, Drive and Evenings programs. Consistent with safety testing procedures for toys (such as AS/NZS ISO 8124), products were appropriately labelled. For instance, products which contain small parts included a “Not suitable for children under 18 months of age” warning. “The Cricketers”, taken by ABC Local Radio’s John Donegan, shows Warrimoo RFS volunteer fire fighters enjoying a break with some backyard cricket in the Blue Mountains. John spent much of the October emergency in the Blue Mountains, capturing the drama faced by both residents and fire fighters. The Cricketers shows a lighter moment in what were often difficult conditions. Quality assurance Warrimoo RFS enjoy a break from the October bushfires out the back of Norman Lindsay House, Faulconbridge. Photo: John Donegan. 106 Supporting Public Broadcasters in the Region AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 All licensees of ABC branded merchandise have contractual obligations to manufacture high quality products that meet Australian Standards applicable to the product. Children’s products are Safety Tested to the Standards AS/NZS ISO 8124 parts 1, 2 and 3 if applicable. Products aimed at adults may also be required to be tested to relevant standards. Licensees are required to provide certificates to prove the test results. If there are no applicable Australian Standards or testing procedures for a product aimed at children, the ABC requires that licensees or manufacturers perform tests that conform to American or European testing, to safeguard product safety and quality. Licensees test for colourfastness, shrinkage and flammability of apparel products. These products are required to meet retailer’s individual standards. Product complaints and recalls During the reporting period ABC Commercial developed a comprehensive procedure for managing customer complaints regarding ABC branded/ licensed product. The procedures set in place guidelines for ABC Commercial to follow in the event of a complaint that may prompt a product recall and establish the broad steps that need to be taken for the product recall to be initiated. Once a product recall has been initiated the Australian Competition and Consumer Commission guidelines are followed. In 2013–14, ABC Retail updated their Policy and Procedures Manual to codify and specify the actions which retail staff must take when a complaint is made regarding a product which may be faulty or have caused harm or injury. There were no product recalls during the reporting period. Protecting Privacy Information about the ABC’s compliance with privacy obligations is set out at page 115. Social responsibility in the workplace Values at work The ABC is committed to demonstrating values-based leadership, fostering the attitudes and behaviours that contribute to a safety conscious, creative and vibrant working environment that fosters innovation. In 2013–14 a new online induction module was developed to promote ABC values, work health and safety responsibilities, and the new bullying and workplace behaviours policy. The induction is accessible to all new starters before they join the ABC (see page 84). Specific divisional activities have been utilised to promote ABC values in action. For instance, the Technology division ran team sessions on Creating a Positive Workplace Culture, to explore how the ABC Values and workplace behaviours are embedded in how they do business. Corporate Responsibility 107 Social responsibility Workplace health and safety Information about workplace health and safety management and performance is set out at page 84. Dealing with significant change In 2013–14, the ABC implemented two significant projects which involved fundamental changes to structures and workflows—the Vertical Integration project and the Newsgathering Project. The Vertical Integration project redistributed the centralised pool of production operations resources staff into the News and Television divisions. The Newsgathering Project involved a fundamental transformation of the structures and focus of the News Division to better meet the needs of audiences. The People Division teamed up with partners across the corporation to develop ways to manage change and the impact on employees. Assistance included change and communications planning, targeted training and development initiatives, and organisation design. Consultation with staff and unions was conducted as required. Information about the Vertical Integration and Newsgathering Projects is provided at page 53. Mental health in the workplace In 2013–14 the ABC appointed a new Employee Assistance Provider (EAP) following a public tender process. The EAP provides solution-based counselling sessions for a range of personal and work related issues to ABC staff and their immediate families. The ABC is aware of the potential risks to the mental health of employees who are involved in the production of news and current affairs, particularly when dealing with stories which are confronting or distressing. Trauma Awareness training was provided in 2013–14 to twelve staff members, including new Cadets. Surviving Hostile Environments training was provided in conjunction with the external company Dynamiq to 15 employees. In August 2013 the ABC hosted a one day forum for journalists on ‘Reporting Responsibly on the Royal Commission into Institutional Responses to Child Sexual Abuse’. The forum was part of an initiative aimed at promoting accurate, ethical and informed coverage of the issues. The forum was funded by the Dart Centre Asia-Pacific and supported by the Mindframe National Media Initiative, the Media Entertainment and Art Alliance, and the ABC. 108 The ABC also offered workshops aimed at building resilience to all staff covering the Royal Commission into Institutional Responses to Child Sexual Abuse. In October 2013, the CEO of Sane Australia, Jack Heath, was invited to share his insights into mindfulness and fostering positive mental health in the workplace. The session was recorded and streamed live for staff who were unable to attend. Diversity in the workplace Whilst the ABC is not governed by the Workplace Gender Equality Act 2012, the gender equality indicators in that legislation provide a useful benchmark for monitoring gender equality. Additional information about equity and diversity is at page 82. The overall proportion of men and women employed is consistent across the ABC, and is relatively evenly balanced. The higher number of women working in the retail group is reflected in the lowest salary ranges. Gender composition Men % of total Number % of total Number ABC Board* 3 37.5% 5 62.5% Executive Director 6 50.0% 6 50.0% 2 787 51.2% 2 657 48.8% ABC Workforce Women Salary range Men Number % of Total Number % of Total Over $145 000 98 1.8% 161 3.0% $130 001–$145 000 78 1.4% 112 2.1% $115 001–$130 000 114 2.1% 148 2.7% $100 001–$115 000 236 4.3% 293 5.4% $85 001–$100 000 470 8.6% 580 10.7% $70 001–$85 000 836 15.4% 815 15.0% $55 001–$70 000 639 11.7% 400 7.3% $40 001–$55 000 259 4.8% 130 2.4% 57 1.0% 18 0.3% 2 787 51.2% 2 657 48.8% < $40 000 Total Indigenous employment Gender profile Women Remuneration The ABC has developed a range of initiatives to help increase the level of Indigenous employment (see page 82). Flexible working arrangements In 2013–14, flexible working arrangements were available and utilised by staff to support family or caring responsibilities. A total of 241 employees took parental leave in 2013–14, comprising 235 women and six men. * Includes the Managing Director. Composition of the ABC’s workforce by classification, location and gender Women Number Men % of total Number % of total 29.7% Administrative/ Professional 579 70.3% 245 Content Maker 1 760 49.0% 1 829 51.0% Retail 235 80.8% 56 19.2% Senior Executive* 157 45.1% 191 54.9% 56 14.3% 336 85.7% 2 787 51.2% 2 657 48.8% Technologist Total Section 12 of the ABC Enterprise Agreement 2013–2016 makes specific provision for Individual Flexibility Arrangements to be entered into. Continuous learning and skills development Over 9 000 staff attended over 2 000 training events that were delivered internally, externally, online and via webinar, totalling 54 270 participant hours. In line with industry trends and emerging approaches to learning, there was significant shift from formal classroom based courses to more flexible methods of delivery, as well as an increase in informal training. Examples include: • ABC development teams ran a number of ‘hackathon’ events through the year, where those involved in software development and computer programming collaborate to understand a problem or develop solutions. Events included a detailed analysis of the ABC search data and work on a custom tool to help ABC website owners achieve website best practice. • ABC Shops continued to run Accredited Training programs delivered by the Australian Retailers Association Retail Institute in both Certificate IV in Retail Management for Shop Managers and Certificate III in Retail Operations for Shop Assistants. Three Shop Managers and 10 Shop Assistants successfully completed their respective courses in 2013–14. Small, informal workshops were conducted to familiarise ABC Magazines’ staff and external magazine publishers with the Guidance Note: Advertising and Sponsorship— ABC Commercial. • The ABC provided a number of internal training opportunities across content and operation areas of the ABC, as well as in Marketing and Technology for Indigenous staff. The ABC partnered with the Australian Film and Television and Radio School (AFTRS) to provide Indigenous staff at the ABC with access to AFTRS short courses. Additional information about training and development is at page 80. * Senior Executive includes the Managing Director and Divisional Directors. AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Under the ABC’s Leave Policy, additional leave may be available to employees to meet particular needs. In addition to entitlements to personal leave and parental leave, employees may apply for Miscellaneous Paid Leave or Leave Without Pay. Staff volunteers at the Lunar New Year broadcast. Photo: Anastasia Konstantelos. Corporate Responsibility 109 The ABC is a platform for Australians like the Life Savers at Secret Harbour in WA to share their stories. 5 GOVERNANCE The ABC is accountable to all Australians for the delivery of high-quality media content in an efficient and responsible way. The ABC’s strong governance framework ensures it fulfils its formal obligations as a statutory corporation. Contents: Corporate governance 112 Performance against the ABC Strategic Plan118 Government outcomes 121 ABC advisory bodies 126 The ABC recognises its responsibility to the Australian people as a publicly-funded broadcaster, and adopts high standards of corporate governance. By setting meaningful and measurable strategic goals, the ABC can assess its performance and consistently deliver a valued and valuable service to all Australians. The Ten, ABC Open contributor Steven Powell. Secret Harbour, WA. 110 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 About the ABC 111 Corporate governance The ABC Board and management apply a corporate governance framework that aims to balance the ABC’s performance as a creative media organisation, on the one hand and its need to comply with the formal obligations of a statutory corporation on the other. Enabling legislation ABC corporate objectives, strategies, policies and activities derive from the requirements of the Australian Broadcasting Corporation Act 1983 (“ABC Act”). In particular, s.6 of the Act—the ABC Charter—outlines the functions of the Corporation and s.8 lays out the duties of the Board (see Appendix 1, page 196). The ABC Act expressly provides for both the editorial and administrative independence of the Corporation, thereby investing the Board with considerable discretion. In acknowledgement of that independence, the ABC accepts the obligation to meet the highest standards of public accountability. Governance and management processes Board Governance The roles and responsibilities of the Board are described on page 10. The ABC Board held six meetings during 2013–14. The Audit and Risk Committee met on five occasions and the Finance Committee met on four occasions. The Human Resources Committee did not meet during 2013–14, as all pertinent matters were dealt with by the full Board. Further information about the ABC Board and its Committees is provided in Appendix 2 (see page 197). Management Processes The Managing Director chairs a monthly meeting of the ABC Executive, comprising Divisional Directors and the Heads of specialist support units reporting to him. This group also convenes briefly each Monday morning. The ABC’s governance framework includes a number of executive and advisory groups which provide guidance and leadership around areas such as digital strategy, risk management, information technology, work health and safety, and policy development. Internal Audit Group Audit provides an independent and objective audit and advisory service which is designed to add value and improve the Corporation’s operations. Group Audit helps the ABC to achieve its objectives by bringing a systematic and disciplined approach to evaluate and improve the effectiveness of risk management, control and governance processes. In 2013–14, Group Audit completed scheduled audits which included comprehensive, compliance, information technology and project assurance audits. Group Audit also performed unscheduled reviews at the specific request of management and continued to use technology to undertake continuous auditing and monitoring of transactional data. As in previous years, Group Audit used a combination of in-house staff and external companies to deliver audits and provide the most appropriate industry experience and technical expertise. Group Audit also provided guidance and advice to ABC management and staff on good governance, risk management, controls and policies. As part of the ABC’s best practice arrangements, the Head Group Audit met regularly with the Chair of the Audit and Risk Committee during the course of the year in addition to formal Committee meetings. Further information is provided in Appendix 2 (see page 198). The Audience Strategy Group, comprising the Managing Director, Chief Operating Officer and Directors of content areas (Radio, News, Television and Innovation) is responsible for coordinating the ABC’s cross-divisional content strategy. 112 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Fraud Control In 2013–14, the ABC updated its Fraud Control Plan for 2014–2016 to ensure the Corporation met the requirements of the Commonwealth Fraud Control Guidelines. It promoted awareness of its fraud control measures, including the Confidential Fraud Hotline. The Corporation also participated in the annual ABC Commonwealth Fraud Control Guidelines Annual Reporting Survey, which was administered by the Australian Institute of Criminology. The Managing Director is satisfied that the ABC has prepared fraud risk assessments and fraud control plans, and has in place appropriate procedures and processes relating to fraud prevention, detection, investigation, reporting and data collection, which meet the requirements of the Commonwealth Fraud Control Guidelines. Risk Management The ABC conducts a review of the ABC’s Corporate Risk Profile of strategic risks twice annually to ensure they adequately reflect the current operating environment. The review is conducted by the Executive Risk Committee, which comprises representatives from each Division. The outcome of that review is discussed and endorsed by the ABC Executive and the Audit and Risk Committee. Operational risks are identified and reviewed on an ongoing basis, and may be proactive and relate to planning activities, or reactive and relate to incidents that have occurred. The operational risks managed through this ongoing process provide a day-to-day identification and reporting mechanism within divisions. The ABC participated in Comcover’s 2014 Risk Management Benchmarking Survey of 135 government agencies, which rated the Corporation’s risk management practices as “Structured”, representing a score of 8.1 out of 10. The ABC continues to maintain strong results when compared to the average maturity level of overall Commonwealth government departments and agencies, and in relation to the ABC’s peer group. operates within and supports the Corporation’s broader governance, policy and risk management framework to maintain and improve the planning and response activity to adverse events that may impact ABC people, facilities or operations. The Business Continuity Management program aims to continually improve the leadership, process and communications requirements of the ABC emergency coordination, crisis management and business continuity and recovery processes. Understanding and effectively managing these risks through the Business Continuity Management program is part of the ABC’s commitment to building organisational resilience. Corporate Strategy Setting Section 31A of the ABC Act requires the Board to develop corporate plans that set out the strategic direction for the ABC. In 2013, the ABC developed a new three-year Strategic Plan for the period 2013–16. The ABC Strategic Plan 2013–16 was approved by the Board and commenced on 1 July 2013. The Strategic Plan 2013–16 continues to focus on the six goals set out in the previous plan, which remain an accurate reflection of the ABC’s Values, Charter obligations and strategic direction: • Audience-focused • High-quality • Innovative • Values-based • Efficient • Responsible. The Strategic Plan 2013–16 meets the requirements of s.31B(1) of the ABC Act by setting out the objectives of the Corporation; outlining the overall strategies and policies that the Corporation will follow; including a forecast of the revenue and expenditure of the Corporation and its subsidiaries; and including appropriate performance indicators and targets. The ABC is committed to maintaining the stability and resilience of its operations, as well as prioritising the safety and wellbeing of employees during and after any business disruption event. The ABC’s Business Continuity Management program independently Governance 113 Corporate governance Corporate reporting and compliance Compliance Reporting In June 2008, the Department of Finance and Deregulation issued Finance Circular No. 2008/5 relating to Commonwealth Authorities and Companies Act 1997 (“CAC Act”) bodies in the general government sector. The Circular requires the ABC Board to report on compliance with the CAC Act, CAC Orders 2011 and CAC Regulations 1997 and the Corporation’s financial sustainability to the Minister of Finance and Deregulation and the ABC’s responsible Minister by 15 October each year. To meet these requirements, the ABC has established an internal compliance reporting framework. The Board signed and submitted the Compliance Report relating to the 2012–13 reporting period before the due date in October 2013. Annual Report The ABC is required by s.9 of the CAC Act to prepare an annual report. The report must be submitted to the responsible minister for presentation to the Parliament. The ABC 2013 Annual Report was submitted to The Honourable Malcolm Turnbull, Minister for Communications and was tabled in Parliament on 18 October 2013. Report against the ABC Strategic Plan The ABC Strategic Plan 2013–16 sets out the strategies which will be pursued in order to achieve the ABC’s goals of being Audience Focused, High Quality, Innovative, Values Based, Responsible and Efficient. Assessment of progress is based on ten performance areas, which reflect the key elements of the ABC’s strategies. Freedom of Information Privacy The Freedom of Information Act 1982 (“FOI Act”) gives the public the right to access documents held by the ABC. During 2013–14, the ABC received 39 requests for access to documents under the FOI Act. In 2013–14, the ABC implemented changes to policies and procedures in response to significant amendments to the Privacy Act 1988 which came into effect on 12 March 2014. Changes included updating the ABC Privacy Policy to reflect the new Australian Privacy Principles and implementing a new internal Information Handling Policy. Three requests were granted, three were granted in part, 15 were refused, 15 were withdrawn or deemed to be withdrawn, and one was dealt with outside of the formal FOI process. Two requests were still being processed at the end of the financial year. Of the 15 requests which were refused, three were outside the scope of the FOI Act. Part II of Schedule 2 of the FOI Act specifically excludes documents relating to the ABC’s program material from the operation of the FOI Act. One matter was the subject of Internal Review. Access to documents was refused on review on the basis that the documents were program material and outside the scope of the FOI Act. In 2013–14, the Office of the Australian Information Commissioner finalised eight matters which were the subject of Information Commissioner Review, five of which related to applications made in previous reporting periods. Of the eight matters, the OAIC upheld the ABC’s decision in five matters; determined not to undertake a review in two matters in two matters; and closed one matter on the basis that no documents existed. In accordance with s.8(1) of the FOI Act, the ABC has prepared an Agency Plan which describes how the ABC will comply with the Information Publication Scheme requirements set out in Part II of the FOI Act. The ABC’s Agency Plan and Disclosure Log are published on the ABC’s website: http://about. abc.net.au/how-the-abc-is-run/what-guides-us/ freedom-of-information/ Performance against the ABC Strategic Plan 2013–16 is set out at page 118. 114 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 In November 2013, the ABC became aware of a privacy breach which resulted in the disclosure of personal information concerning approximately 100 ABC employees. An investigation determined that the information had been inadvertently disclosed in October 2012, and portions of that information were subsequently published by a third party to the world at large. Employees affected by the disclosure were notified and steps were taken to contain the breach and guard against similar breaches in future. The ABC notified the Privacy Commissioner of the breach. Audience contact An important avenue for assessing the ABC’s performance with its core constituency is through audience feedback, including complaints. Written complaints about issues such as factual inaccuracy, bias or inappropriate content are referred to the ABC’s Audience and Consumer Affairs unit. Audience and Consumer Affairs is independent of ABC program areas and can investigate written complaints referring to possible breaches of the ABC Editorial Policies or ABC Code of Practice. The unit also coordinates responses to a range of programming and policy enquiries. The Reception Advice Line is the first point of contact for viewers and listeners experiencing technical problems receiving ABC television or radio. A summary of audience contacts to the Reception Advice Line is set out at page 124. In 2013–14, Audience and Consumer Affairs logged 52 287 audience contacts, a 10.8% increase on the 47 205 contacts logged by Audience and Consumer Affairs in 2012–13. The profile of contacts reported by Audience and Consumer Affairs reflects the particular remit of the unit. Written complaints alleging a breach of the ABC Code of Practice or ABC Editorial Policies received elsewhere in the ABC are required to be referred to Audience and Consumer Affairs in the first instance, whereas requests, suggestions, praise and other comments are not. This, and the unit’s specialist complaints-handling focus, means that the proportion of contacts received by Audience and Consumer Affairs which are complaints will generally be higher than the proportion received elsewhere throughout the Corporation. Summary of Contacts Received Contact type Email/Letter/Other Number % Complaint 26 484 50.6 Request/Suggestion 19 607 37.5 Appreciation 4 112 7.9 Other 2 084 4.0 Total 52 287 100.0 Subject Matter of Contacts Received Subject Email/ Letter/Other Requests for information, programs, product availability and other matters % Total 21 691 41.5 Complaints about program standards, scheduling and other matters 19 385 37.1 Appreciation of programs and presenters 4 112 7.9 Party political bias 2 812 5.4 Bias (other than party political)* 2 038 3.9 Complaints of factual inaccuracy 1 439 2.7 810 1.5 52 287 100.0 Lack of balance Total * Includes claims of bias in relation to issues such as sport and religion. Key concerns reflected in audience contacts received by Audience and Consumer Affairs this year included 1 175 complaints about the March 2014 redesign of the iview service. These were largely about the useability of the new design, described by complainants as less user-friendly, and about technical bugs that affected some functionality such as saving programs to viewers’ watchlists. Governance 115 Corporate governance There were 979 complaints about the ABC’s coverage of the 2013 Federal Election, 51% of which were allegations of bias. Of these, 48% alleged that coverage favoured the Government, 42% alleged that the Opposition was favoured and 10% were unspecified or alleged other bias. Audience and Consumer Affairs logged 800 complaints in relation to promotions. Concerns included that promotions were too intrusive (particularly television promotions shown during end credits and those broadcast in-program) and that some programs were not broadcast as promoted. period in 2012 to test technical feasibility. Funding was only provided to cover the trial period, and there were a number of technical difficulties with the trial. The ABC does not consider that the failure to provide audio description services amounted to discrimination (whether direct or indirect) under the Disability Discrimination Act 1992. The ABC advised the AHRC of its willingness to participate in a conciliation process with the AHRC and the complainants. Timeliness There were 542 complaints about the ABC’s 2013 New Year’s Eve coverage. The vast majority of these complaints were in relation to the general quality of the broadcast. Audience and Consumer Affairs seeks to reply to all contacts requiring response within 30 days of receipt, in accordance with the timeliness standard for complaint handling that is specified in the ABC’s Complaint Handling Procedures. Of the 26 484 complaints received, 4 850 were claims of party political or other bias, 810 alleged lack of balance and 1 439 were claims of factual inaccuracy. These complaints related to a broad range of ABC programs and services. In 2013–14, ABC Audience and Consumer Affairs responded directly to 14 775 audience contacts. Of these, 13 073 (88.5%) received responses within 30 days. Accessibility complaints The ABC received some complaints during 2013–14 regarding closed captioning and audio description services: • Closed captioning—107 complaints were made about closed captioning of television programs in the reporting period. These included complaints about the quality of captions as well as complaints about a failure to provide captions on various programs. Seven of the complaints investigated by Audience and Consumer Affairs resulted in findings that the ABC had failed to satisfy the requirements set out in the Broadcasting Services Act (1992). The ACMA advised that it finalised one investigation into a complaint about closed captioning; no breach was found. • Audio description—The Australian Human Rights Commission (AHRC) notified the ABC that they accepted 21 complaints regarding the lack of on-going audio description on ABC Television programs. The ABC received funding to conduct a trial of the audio description service for a limited 116 Complaint outcomes During 2013–14, 26 666 written complaints were finalised by Audience and Consumer Affairs. The unit provided a personal response to 8 014 of these complaints (comprising 8 228 issues), of which 6 518 (81.3%) received responses within 30 days. 12 244 complaint contacts were referred to other areas of the Corporation for direct response and no substantive response was required for 6 408 complaint contacts. These 8 014 responses to complaints sent by Audience and Consumer Affairs this year includes two distinct groups of complaints: • complaints investigated by Audience and Consumer Affairs which alleged breaches of the ABC Editorial Policies or ABC Code of Practice; and • complaints about matters of personal preference which do not raise issues of compliance with the ABC’s editorial standards, and for which Audience and Consumer Affairs provide an audience liaison service. AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Australian Communications and Media Authority This latter group of complaints makes up the larger number of the total. As these complaints do not go to the ABC’s editorial standards, they are not formally investigated and are not capable of being upheld. During 2013–14, 2 717 complaint issues were investigated. A total of 202 (7.4%) were upheld in cases where Audience and Consumer Affairs determined that ABC editorial standards had not been met. A further 300 issues were resolved (11.0%) after the relevant content area took prompt and appropriate action to remedy the cause of the complaint. All findings in relation to upheld and resolved complaints are brought to the attention of the senior editorial staff responsible. In 2013–14, actions taken in response to upheld and resolved complaints included written apologies to complainants; on-air corrections; counselling or other action with staff; removal of inappropriate content or correction of material on ABC Online; and reviews of and improvements to procedures. Summaries of upheld and resolved complaints are published on abc.net.au as individual complaints are finalised, providing timely access to complaint decisions. The ABC also publishes a quarterly statistical overview of audience contacts on its website. Members of the public who complain to the ABC about matters covered by the ABC Code of Practice and who are dissatisfied with the ABC’s response, or who do not receive a response to their complaint within 60 days, may seek review from the Australian Communications and Media Authority (ACMA). During 2013–14, the ACMA advised the ABC that it had finalised investigations into 59 such matters (compared with 47 in 2012–13). In one case in 2013–14, the ACMA found a breach of the ABC Code of Practice: • Harm and offence: ACMA concluded that a segment on The Hamster Decides which contained a manipulated image of journalist Mr Chris Kenny was intrinsically likely to have caused a high level of offence which was not justified by the editorial context. The ACMA was satisfied with actions taken by the ABC and did not invoke its further statutory powers that allow it to recommend that the ABC take further action. Commonwealth Ombudsman The Ombudsman’s office did not notify the ABC of any investigations into the ABC’s handling of complaints commenced or finalised during the current reporting period. Written complaints finalised: Response required from A&CA Number % Number % Response made within 30 days 6 518 81.3 8 014 30.1 Response made within 60 days 7 881 98.3 12 244 45.9 Referred to other areas for direct response No response required Total written complaints finalised 6 408 24.0 26 666 100% Governance 117 Performance against the ABC Strategic Plan 2013–16 The ABC is required by the Australian Broadcasting Corporation Act 1983 to prepare corporate plans which outline the overall strategies and policies that the Corporation will follow to achieve its objectives and fulfil its functions. This report documents the ABC’s progress using ten performance areas. The ABC’s performance is reported on two levels: Reach of ABC Services across all platforms Community perceptions and industry recognition Objective: Maintain a combined national audience reach of between 70% and 75%. Objective: Strengthen perceptions about the ABC and increase industry engagement and recognition. Progress summary: The ABC’s combined national audience reach across Television, Radio and Online is measured and reported annually. As at 30 June 2014, combined reach was 71% (compared with 73.0% at 30 June 2013). Progress summary: The Newspoll ABC Appreciation Survey demonstrates strong public sentiment towards the ABC. The ABC received in excess of 200 awards during the reporting period, and continued to engage with industry to extend the ABC’s reputation as an innovation leader in the Australian media. • Dashboard summary—a high level indication of progress, expressed as a marker indicating a place on a ‘traffic light’ panel. • Television reach (see page 39) • Performance—Progress of aspects relevant to the performance area is summarised with reference to relevant data and information. • Online reach and visitors (see page 29). • Radio reach (see page 49) Levels of audience engagement Reach of ABC services Objective: Increase audience engagement with content across platforms. Audience engagement Progress summary: In 2013–14, there was a growth in audience engagement with ABC content online, on mobile devices, and across major social media platforms compared with 2012–13. iview usage across all platforms, particularly mobile, continued to increase. Content quality and impact Community perceptions/industry engagement • Online and mobile (see page 29) • iview (see pages 32 and 33) • Social media (see page 34). Creativity and innovation Assessment of content quality and impact Compliance with standards Objective: Deliver high quality, distinctive content which has an impact. Training and development Progress summary: Levels of Australian content on Radio and Television are both high, an important point of distinction for the ABC. Perceptions of quality are measured and reported annually through the Newspoll ABC Appreciation Survey. Health and safety Indigenous Employment and Diversity • Levels of Australian content (see pages 39, 40 and 42) • Perception of quality and impact (see page 26) Levels of revenue from non-appropriation sources • Editorial reviews (see page 72). • Community perceptions (see page 26) • Advisory Council feedback (see page 202) • Audience contacts (see page 115) • Awards and recognition (see page 221). Assessment of creativity and innovation Objective: Experiment with new content, formats, talent and business processes Progress summary: Examples of the ways in which the ABC has demonstrated creativity, innovation and experimentation are referred to throughout the Report. Future reporting aims to also identify the process for enabling experimentation, and the ways in which potential success or failure is identified and managed. • Internal experimentation (see pages 33, 34 and 56). Compliance with appropriate and recognised standards Objective: Apply best practice standards of financial, corporate and environmental responsibility. Progress summary: The ABC continued to apply high standards to all aspects of its financial and corporate responsibilities. A breach of the Privacy Act 1988 discovered in November 2013 relating to the inadvertent release of confidential salary information led to an investigation and strengthening of systems and processes for handling confidential information. • Accounting standards (see page 132) • Governance (see page 112) • Corporate responsibility (see page 94). Key Assessment of overall performance: Improvement required 118 Within acceptable range AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Achieves or exceeds Governance 119 Performance against the Government outcomes ABC Strategic Plan 2013–16 Availability and effectiveness of training and development activities Performance against targets set in the RAP and Equity and Diversity Plan Objective: Provide training and development to meet business needs and build capabilities. Objective: To reach (and exceed) equity, diversity and reconciliation targets. Progress summary: Training delivery was prioritised to align with ABC strategic priorities and operational requirements during the reporting period. Measures of the business impact of training and development activities are being developed and will be included in future reports. Progress summary: Equity, diversity and reconciliation plans are in place. Indigenous employment at 30 June 2014 was 1.98% (against a target of 2%). Gender representation is balanced in terms of employment numbers, but less balanced across salary ranges. Performance against the ABC’s Reconciliation Action Plan and Equity and Diversity Plan is reported separately, based on different reporting periods. • Training opportunities (see page 80). Health and safety performance Objective: Achieve the highest standards of health and safety Progress summary: Compliance with WHS induction programs was 96%. The majority of work‑related incidents in the reporting period were not serious, requiring one day or less off work. Injury frequency and severity rates improved compared to the same period in the previous year. • Induction compliance (see page 84) • Work-related incidents (see page 84) • Injury rates (see page 84) • Comcare investigations, recommendations and notices (see page 85). • Reconciliation Action Plan (see page 126) The ABC is granted annual appropriations from the Australian Government, and is required to measure its performance in terms of four specified outcomes. The ABC is an agency within the portfolio of the Department of Communications. As at 30 June 2014, the responsible Minister was The Honourable Malcolm Turnbull. During the reporting period, Senator The Honourable Anthony Albanese also served as responsible Minister (for the then Department of Broadband, Communications and the Digital Economy). • Equity and Diversity Plan (see page 82) Outcome 1 Levels of revenue from non‑appropriation sources Informed, educated and entertained audiences— throughout Australia and overseas—through innovative and comprehensive media and related services. Outcome 1 is delivered through three programs: ABC Radio, ABC Television and Online. Objective: To maximise the revenue obtained from non-appropriation sources. Progress summary: ABC Commercial achieved a full-year net profit of $1.5 million which was reinvested in content and programming. Revenue from the sale of spare capacity of production resources and facilities declined significantly in 2013–14. Measure: Levels achieved in 2013–14 compared with results in 2012–13. Performance: The ABC’s overall five metropolitan city reach in 2013–14 was 4.7 million compared with 4.5 million in 2012–13. Metropolitan Average Weekly Reach 2013–14 2012–13 Sydney 1 439 000 1 423 000 Melbourne 1 493 000 1 420 000 Brisbane 667 000 654 000 Adelaide 415 000 402 000 Perth 664 000 624 000 4 678 000 4 523 000 Five-City Metropolitan Source: Nielsen & Gfk from S1 2014. Based on Mon–Sun 5.30am – midnight. Program 1.1—Radio The Objective of this Program is to provide distinctive radio programs that serve all local and regional communities throughout Australia, and satisfy diverse audience needs, nationally and internationally. • ABC Commercial (see page 65) KPI: Radio share • Facilities (see page 78). Measure: Levels achieved in 2013–14 compared with results in 2012–13. Performance: The ABC’s overall five metropolitan city share in 2013–14 was 24.4%, compared with 24.2% in 2012–13. 2013–14 % 2012–13 % Sydney 23.0 23.5 Melbourne 24.4 23.7 Brisbane 23.7 23.7 Adelaide 26.1 25.5 Metropolitan Share KPI: Radio Reach Perth 27.6 26.2 Five-City Metropolitan 24.4 24.2 KPI: International reach Measure: Levels achieved in 2013–14 compared with previous years and based on available research in particular countries. Performance: Available metrics indicate overall increases in reach of international broadcasting services (see page 60). KPI: Audience/Community Appreciation Measure: Percentage of people who consider the quality of programming on ABC Radio is good in 2013–14 compared with results in 2012–13. Performance: According to the ABC Newspoll Appreciation Survey 2014, the majority of Australians describe the quality of programming on ABC Radio as “good” (61% in 2013–14 compared with 64% in 2012–13). Source: Nielsen and Gfk from S1 2014. 120 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 121 Governance Government outcomes KPI: Levels and mix of Australian content Measure: Levels of Australian music on those radio networks which broadcast music. Performance: All radio networks that broadcast music have a strong commitment to Australian music and have set annual targets. In 2013–14, all radio networks other than ABC Dig Music exceeded their annual target. ABC Dig Music underwent a 6-month period of redevelopment during the year prior to its relaunch as Double J in April 2014. Since its launch, Double J has broadcast 35% Australian music. TOTAL ABC Daytime (6 am to 6 pm)—Free-to-air share 2013–14 2012–13 % % Sydney 27.2 23.7 Melbourne 25.2 25.1 Brisbane 26.4 23.8 Adelaide 28.0 24.6 People Metropolitan Share Perth 26.9 24.1 Five-City Metropolitan All 26.5 24.3 % % Regional Share 55.8 56.9 Melbourne 60.8 61.8 27.1 Brisbane 58.8 59.2 25.3 Adelaide 65.4 65.1 33.7 Perth 58.5 60.1 Performance: 38.7% of ABC4Kids and ABC3 (31.0% of ABC2 and ABC3), the same as in 2012–13. 27.9 All Metropolitan 59.1 59.9 KPI: State/Local Television TOTAL ABC Regional Reach % % Southern NSW 63.5 63.7 Northern NSW 61.4 61.2 Victoria 67.0 68.5 Queensland 61.3 64.0 Tasmania 67.7 69.2 Regional All 63.2 64.2 46.3 41.1 Southern NSW 31.1 27.4 ABC Local Radio 25% 36.7 33.5 Northern NSW 31.0 29.9 ABC Classic FM 30% 32.3 30.6 Victoria 27.8 47.3 Queensland 27.0 Tasmania 35.7 Regional All 29.7 40% 37.3 42.3 25% 32.5 31.5 ABC Country 25% 28.8 30.2 KPI: Editorial Standards—Quality assurance Measure: Results of Editorial Policy Assurance surveys relating to news and information on ABC Radio. Source: OzTAM Metropolitan and Regional TAM Consolidated Data. In primetime (6 pm to midnight), total ABC Television (ABC1, ABC2, ABC3 and ABC News 24) five metropolitan city free-to-air share in 2013–14 was 18.1%, compared with 17.8% in 2012–13. Performance: See Editorial Quality, page 72. Regional free-to-air share in the primetime timeslot in 2013–14 was 20.1% compared with 19.5% in 2012–13. KPI: Editorial Standards— Complaints management TOTAL ABC Primetime (6 pm to midnight)—Free-to-air share Measure: Efficiency of complaints management measured by performance against statutory timelines. Performance: See page 116. 2013–14 2012–13 % % Sydney 18.4 18.0 Melbourne 18.2 17.8 People Metropolitan Share Program 1.2—Television Brisbane 17.7 17.0 The Objective of this Program is to present television programs of wide appeal and more specialised interest that contribute to the diversity, quality and innovation of the industry generally. Adelaide 18.4 18.0 Perth 17.8 18.9 Five-City Metropolitan All 18.1 17.8 % % Southern NSW 20.2 18.8 Northern NSW 23.2 22.0 KPI: Television Share Measure: Levels achieved in 2013–14 compared with results in 2012–13. Performance: In daytime (6 am to 6 pm), total ABC Television (ABC1, ABC2, ABC3 and ABC News 24) five metropolitan city free-to-air share in 2013–14 was 26.5%, compared with 24.3% in 2012–13. Regional free-to-air share in the daytime timeslot was 29.7% in 2013–14, compared with 27.9% in 2012–13. Regional Share Metropolitan Reach Source: OzTAM and RegionalTAM consolidated data. KPI: Audience/Community Appreciation Measure: Percentage of people who consider the quality of programming on ABC Television is good in 2013–14 compared with results in 2012–13. Performance: According to the Newspoll ABC Appreciation Survey 2014, the majority of Australians describe the quality of programming on ABC Television as “good” (78% in 2013–14, the same as in 2012–13). Measure: Percentage of state/local “breakout” television broadcast hours in 2013–14 compared with 2012–13. Performance: Of the 10 937 total ABC1 television hours, 2 249 hours (20.6%) were unduplicated, state‑based, first-run television broadcast hours, the same as in 2012–13. Program 1.3—Online The Objective of this Program is to engage audiences through new media services including the internet and emerging broadband and mobile platforms. KPI: Online Reach Measure: Levels achieved in 2013–14 compared with results in 2012–13. Performance: ABC Online’s monthly reach in the active Australian internet population averaged 23.1% in 2013–14 (22.6% in 2012–13), with a peak of 26.3% in September 2013. Measure: Percentage of people who consider the quality of content on ABC Online is good in 2013–14 compared with 2012–13. Performance: According to the Newspoll ABC Appreciation Survey 2014, the majority of Australians describe the quality of content on ABC Online as “good” (90% in 2013–14, compared with 86% in 2012–13). 18.7 18.1 Queensland 16.3 16.7 Performance: See Editorial Quality, page 72. Tasmania 25.1 25.6 Regional All 20.1 19.5 KPI: Editorial Standards— Complaints management AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Measure: Percentage of Australian children’s television programs on ABC2 and ABC3 in 2013–14 compared with 2012–13. KPI: Audience/Community Appreciation Victoria Source: OzTAM Metropolitan and Regional TAM Consolidated Data. KPI: Australian Children’s Content KPI: Editorial Standards—Quality assurance Measure: Results of Editorial Policy Assurance surveys relating to news and information on ABC Television. 128.In October 2013, ABC Dig Music commenced a 6-month period of redevelopment. The service was relaunched as Double J on 30 April 2014. 122 TOTAL ABC Average weekly These results reflect the hours broadcast from the Sydney transmitter, comprising national and local New South Wales transmission. Figures may differ slightly in other States and Territories as a result of varying levels of local content. Sydney 25% ABC Jazz Performance: 6 pm – midnight: 47% on ABC 1 (43% in 2012–13); 6 am – midnight: 51% on ABC 1 (47% in 2012–13) % ABC Radio National 47.7 Performance: Average weekly reach in the five metropolitan cities for total ABC Television (ABC1, ABC2, ABC3 and ABC News 24) was 59.1% compared with 59.9% in 2012–13. Average weekly Regional reach was 63.2% (compared with 64.2% in 2012–13). 2012–13 2012–13 40% Measure: Percentage of first-run Australian content in 2013–14 compared with 2012–13. % 2013–14 ABC Dig Music/ Double J127 KPI: Australian Content Measure: Levels achieved in 2013–14 compared with results in 2012–13. 2013–14 Target triple j KPI: Television Reach Measure: Efficiency of complaints management measured by performance against statutory timelines. Performance: See page 116. Governance 123 Government outcomes Outcome 2: KPI: Total podcasts Measure: Levels achieved in 2013–14 compared with 2012–13. Performance: 71 million ABC podcasts were downloaded in 2013–14 compared with 66 million in 2012–13. KPI: Total vodcasts Audiences’ access to ABC satellite and analog terrestrial radio and television transmission services is, at a minimum, maintained year-on-year through the management of Transmission Service Agreements. Outcome 2 is delivered through one program. Program 2.1—Analog Terrestrial Transmission Services Measure: Levels achieved in 2013–14 compared with 2012–13. Performance: Vodcast data is not available due to changes in video content file types. KPI: Editorial Standards—Quality assurance Measure: Results of Editorial Policy Assurance surveys relating to news and information on ABC Online. The Objective of this Program is to provide ABC satellite and analog terrestrial transmission services through the effective management of Transmission Service Agreements. The unit assists the public to improve their ABC television and radio reception, responds to broader ABC transmission enquiries and works with the ABC’s transmission providers to identify and resolve transmission faults. KPI: Transmission performance as reported by Broadcast Australia Measure: Levels of Total Network Availability and Total “On-air Availability” in 2013–14 compared with 2012–13. Performance: Performance in 2013–14 was similar to 2012–13. See ABC Distribution and Transmission Network aggregated performance, page 76. KPI: Number of analog terrestrial transmission services Outcome 3: Performance: See Editorial Quality, page 72. Measure: Number in 2013–14 compared with 2012–13. KPI: Editorial Standards— Complaints management Performance: Audience access to ABC digital television services is provided, in accordance with Government‑approved implementation policy, through the rollout and maintenance of the associated distribution and transmission infrastructure. Outcome 3 is delivered through one program. 2013–14 Measure: Efficiency of complaints management measured by performance against statutory and ABC‑imposed timelines. 76 708 8 8 718 792 International Radio Performance: See page 116. Total KPI: Digital classroom Measure: Level of audio/video clips, hours of contemporary educational content and number of interactive educational activities. Performance: 2013–14 2012–13 Number of video clips 1 070 685 Number of audio clips 77 80 Hours of educational content 0 710 Analog Television Domestic Radio Approximately 129 hours* Approximately 83 hours Interactive educational activities† 274 *Based on 6.5 minute average per media item. †Includes games in the library collection, student collections and teacher resources. 220 2012–13 During the reporting period, analog television transmission ceased as part of the digital television conversion scheme. The remaining 76 analog television services were switched off during 2013–14. KPI: Audience contacts via the ABC Reception Advice Line Measure: Levels achieved in 2013–14 compared with results in 2012–13. Performance: The ABC monitors audience responses to transmission issues via its Reception Advice Line (RAL). In 2013–14, this unit received the following television and radio services enquiries: 2013–14 2012–13 Total number of emails received 2 404 2 901 Total number of letters received 15 26 Total number of telephone enquiries received 21 696 22 782 Total enquiries 24 115 25 709 831 669 939 500 Total number of hits to the RAL website Program 3.1—Access to Digital Television Services KPI: Terrestrial facilities operate within the limits set by the relevant Transmitter Licence and the approved Implementation Plan Measure: All facilities meet the requirements. Performance: This target was achieved. KPI: The number of digital terrestrial television facilities in operation against the approved Implementation Plans Measure: Number of facilities in operation and in test mode compared to approved Implementation Plans. Performance: There was one approved implementation plan and 421 digital terrestrial services in operation as at the end of June 2014, including one Temporary Infill Service. There were no facilities were in test mode. Outcome 4: Audience access to ABC digital radio services is provided, in accordance with Government-approved implementation policy, through the roll-out and maintenance of the associated distribution and transmission infrastructure. Outcome 4 is delivered through one program. The Objective of this Program is to implement the rollout of digital television transmission services. Program 4.1—Access to Digital Radio Services KPI: Degree to which the Australian population has access to ABC digital television transmissions The Objective of this Program is to implement the roll-out of digital radio transmission services to the five mainland state capital cities. Measure: 2013–14 results compared with 2012–13. KPI: Degree to which the five mainland state capital cities have access to ABC digital radio transmissions Performance: The coverage of ABC digital television transmissions by percentage of the population was as follows: 2013–14 % 2012–13 % Measure: 2013–14 results compared with 2012–13. Performance: Digital radio services continued in the five mainland state capital cities throughout 2013–14. Australia 98.62 98.53 NSW/ACT 99.07 98.98 Vic 99.50 99.50 KPI: Terrestrial facilities operate within the limits set by the relevant Transmitter Licence and the approved Implementation Plan Qld 98.03 97.98 Measure: All facilities meet the requirements. WA 97.53 97.53 SA 99.23 99.23 Performance: This target was achieved. Tas 97.79 97.73 NT 83.15 78.00 Notes: 2012–13 and 2013–14 population was derived from Australian Bureau of Statistics (ABS) 2011 Census data. The coverage percentages are for Managed Services provided by Broadcast Australia for which the ABC holds an apparatus licence. Note: these figures reflect both analog and digital transmission contacts 124 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Governance 125 Advisory bodies The Bonner Committee is the ABC’s primary advisory body on issues relating to Indigenous staff, content and communities. It is responsible for monitoring progress against the ABC’s Reconciliation Action Plan 2013–15. The Bonner Committee The Committee comprises a geographically‑diverse mix of Indigenous and non‑Indigenous staff. The Committee’s Chair is responsible for providing advice to the Managing Director in relation to issues of relevance to Aboriginal and Torres Strait Islander staff and relationships with Indigenous communities. Neville Bonner The Committee met four times during the reporting period. The Bonner Committee discussed and considered a range of issues, including progress against RAP targets, advancing Aboriginal and Torres Strait Islander employment in the ABC, developing cultural protocols for content makers dealing with Indigenous communities, communicating Indigenous achievement within the Corporation and appropriate coverage of Indigenous ceremonies in news stories. The Committee is named after the late Neville Bonner AO, who was an ABC Board Director from 1983–91 and Australia’s first Indigenous Senator. Reconciliation Action Plan In 2013–14, the ABC continued to pursue the commitments in RAP. The RAP commits the ABC to a set of concrete objectives and actions that acknowledge and value Aboriginal and Torres Strait Islander people and their heritage and culture, as well as increasing employment opportunities and developing content that is about, created by, or features Indigenous Australians. The RAP operates on a calendar year basis. The ABC reported its performance most recently for the period 1 January to 31 December 2013. The RAP and the ABC’s performance reports are also published on the Corporation’s website: http://about.abc.net.au/ how-the-abc-is-run/our-plans/. At 30 June 2014, the ABC had made good progress against the actions identified in the RAP, particularly in the area of employment. To support the achievement of the ABC’s Indigenous employment objects established in the RAPO, the ABC is implementing an Indigenous Employment Strategy. The strategy includes actions intended to attract and retain Aboriginal and Torres Strait Islander employees, including development of strategic partnerships and relationships with secondary and tertiary institutions. At 30 June 2014, the ABC employed 95 Indigenous staff, representing 1.98% of the workforce. The Corporation anticipates reaching and exceeding the 2% target early in the next financial year (see page 82). 126 The ABC continued its project of installing plaques in ABC offices, designed and produced by Indigenous artists, to acknowledge the traditional owners of the land on which the building stands. In 2013–14, work was initiated to develop an ABC Editorial Policies Guidance Note to provide advice regarding Indigenous content and coverage of Indigenous issues. The ABC developed and broadcast a broad range of programming across both of television and radio programs featuring Aboriginal and Torres Strait Islander people, perspectives or issues (see pages 40 and 52). Consistent with the ABC’s commitment to broadcasting content which reflects Australia’s cultural diversity, the ABC continued to find opportunities for Indigenous employees to perform on-air roles, as well as in broader content‑making areas. The RAP focuses on building relationships and community links. The ABC’s State and Territory Directors continued to develop partnership and projects with Indigenous communities and organisations across the country. The ABC’s procurement policies and procedures were reviewed to explicitly refer to the use of Indigenous suppliers. A range of activities and events were organised to recognise NAIDOC Week 2013 and Reconciliation Week 2014 in each State and Territory. The ABC’s pop-up digital radio station was used to create ABC NAIDOC and ABC Reconciliation, which broadcast for the duration of each week (see page 52). Local Radio are producing station IDs incorporating Indigenous language wherever possible. AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 The RAP 2013–15 comprises the following 25 initiatives across four key areas of focus: Respect • Support the Bonner Committee, the ABC’s Indigenous advisory group, which monitors and coordinates the ABC’s Reconciliation Action Plan • Provide staff with ongoing access to the “Indigenous Culture in the ABC” program • Use appropriate cultural protocols including Acknowledgement or Welcome to Country at events • Adopt appropriate cultural protocols for content makers • Continue to recognise and participate in NAIDOC Week • Establish an Indigenous site on the ABC Intranet to provide a unified source of information in relation to Aboriginal and Torres Strait Islander staff and issues • Install signage and other physical recognition of the traditional owners of land and the contribution of Indigenous ABC staff in the public foyers and reception areas of ABC offices. • Develop a framework to maximise retention of Indigenous employees Relationships • Contribute to the growth of Indigenous employment opportunities in the wider media industry. • Create opportunities to build strategic partnerships and projects with Indigenous communities and relevant external organisations, with a focus on regional opportunities. Opportunities—Content • Develop opportunities with Indigenous suppliers • Demonstrate a stronger Aboriginal and Torres Strait Islander presence in ABC content, including regional content, and in subsequent scheduling and marketing/promotion • Improved integration of Aboriginal and Torres Strait Islander people into the content‑making process, including new projects • Target and develop Indigenous on-air presenters • Develop internal and external communication to improve awareness of Indigenous achievement and activity in the ABC. • Recognise and participate in Reconciliation Week. Tracking Progress and Reporting • The Bonner Committee will monitor and report on RAP actions • Contribute to Reconciliation Australia’s RAP Impact Measurement Questionnaire • Divisional Indigenous Reference Groups (IRGs) will continue to meet • State and Territory Indigenous Working Groups (IWGs) continue to operate • The ABC will refresh the RAP. Opportunities— employment • Implement the ABC Indigenous Employment Strategy • Undertake activities to increase the number of Indigenous employees at the ABC to 2% within two years (end 2014) and exceed that target in 2015 • Undertake “pipeline” activities to increase awareness of potential jobs and careers at the ABC among Indigenous secondary and tertiary students • Provide career development opportunities for Indigenous employees Reconciliation Week launch at ABC Ultimo. Photo: Anastasia Konstantelos. Governance 127 Advisory bodies The ABC Advisory Council was established in 1983 under the provisions of Section 11 of the ABC Act to provide advice to the Board on matters relating to the Corporation’s broadcasting programs. The role of members and functions of the ABC Advisory Council is to: • Either on its own initiative or at the request of the ABC Board, advise the Board on matters relating to the Corporation’s broadcasting programs; • Provide a broad representation of Australian community concerns and interests in relation to programming; ABC Advisory Council The 12 members of the Advisory Council are appointed by the Board. Applications to join the Council are invited through promotions on ABC Radio, Television and Online and advertisements in the press in September and October each year. The members of the Advisory Council for 2013–14 bring to discussions a wide range of experience and perspectives, as well as consultation with the communities they represent. The Council is made up of: Ms Joan McKain, Convenor (Lake Cathie, NSW)— Ms McKain retired from the ABC in March 2010. She was with the Corporation for 17 years, and held senior executive positions in the areas of Corporate Governance and International Relations. Mrs Melissa Cadzow (Glenside, SA)—Mrs Cadzow runs two IT companies specialising in developing software and internet solutions for business and government. She has been in the IT industry for over 20 years. Mr Gideon Cordover (Leichhardt, NSW)— Mr Cordover is an actor. In addition to his acting work, he is developing strategy and policy for Dying with Dignity NSW as their Communications Coordinator. Mr Scott Cowans (Ellenbrook, WA)—Mr Cowans runs an IT consultancy business. He has held positions with Microsoft, Julia Ross and IBM. Ms Kate Duncan (Coburg North, Victoria)— Ms Duncan is a Youth Music Development Officer for the Darebin City Council. She develops and facilitates music programs for young people aged 12–25 within the Darebin community. She oversees a youth‑run record label and a youth events organising committee. Mrs Charmaine Foley (Noosa Heads, Queensland)—Mrs Foley is a small business operator. She was the Queensland Coordinator for the Council for Aboriginal Reconciliation in 1997 and 1999. Ms Foley is a former Maroochy Shire Councillor and urban planner. Ms Kez Hall (Darwin, NT)—Ms Hall is a public servant in Darwin. She is an Indigenous Territorian and has extensive experience in Indigenous affairs. Ms Hall has a background in health and medical research. Mrs Rena Henderson (Preston, Tasmania)— Mrs Henderson is a house design consultant. She is a trained sociologist and has been a field interviewer for the ABS, providing data for the Institute of Family Studies. Mr Nakul Legha (Gungahlin, ACT)—Mr Legha is studying economics and law at the Australian National University (ANU). He is Vice President of the ANU Law Students’ Society and the College of Law Faculty Representative on the ANU Students’ Association. • Analyse and consider reports and papers in relation to programming provided by the ABC; • Facilitate communication between the community and the ABC Board; • Within the framework of the Council’s annual work plan, carry out consultation seeking community views on ABC programming initiatives; and • At its discretion, hold interest group meetings from time-to-time. The Council met three times during the year— in Sydney, NSW (in December 2013 and March 2014) and in Perth, WA (in July 2013). It provided feedback to the ABC Board on a wide range of the Corporation’s programs and services. Either the ABC Board Chairman or the Managing Director, or both, met with the Advisory Council at the meetings held in NSW. ABC Divisional Directors also met with the Council to discuss key areas of interest including radio, television, online and audience research. At the request of the Managing Director, Council members undertook detailed consultations with their communities on the following issues: • Science—the impact and scale of the ABC’s science content and the role of the ABC in relation to controversial science issues. • Sport—ABC sports coverage and focus areas generally, as well as specific views on issues including the ABC’s coverage of local sport; changes to cricket programming; and how audiences consume ABC sports coverage. • Rural—programs and platforms being used to tell stories of rural Australia and to connect with Australians living in rural areas. The Advisory Council’s recommendations and commendations for the year, together with responses from ABC management, are reported in Appendix 4 (page 202). Ms Heron Loban (Oxley, Queensland)—Ms Loban is a Senior Lecturer in Law and Director of the Centre for Appropriate Technology. In her role with the Centre for Appropriate Technology, she advocates for the technological needs of Indigenous people. Mr Rob Ryan (Holland Park East, Qld)—Mr Ryan is the Assistant Regional Director, Child Safety and Youth Justice, Department of Communities, Queensland. He regularly presents his findings to organisations such as the Australian Association of Social Workers, the Commission for Children and Young People and Child Guardian, and the Australasian Statutory Child Protection Learning and Development forum. Mr Ben Spence (Narrabri, NSW)—Mr Spence is a Senior Manager for Disability and Home Care Services for Northern NSW. He has extensive practical experience in operational, strategic, management and board positions in government and community‑based organisations. Standing (left to right): Charmaine Foley, Heron Loban, Nakul Legha, Rena Henderson, Kez Hall, Scott Cowans, Ben Spence. Seated (left to right): Gideon Cordover, Kate Duncan, Joan McKain (Convenor), Rob Ryan, Melissa Cadzow. 128 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 129 Governance The ABC is universally available to all Australians, like Andreas from Mildura. 6 FINANCIAL PERFORMANCE The ABC has a duty to use its funding efficiently and effectively. Good financial management is essential for the ABC to deliver its Charter obligations and provide maximum benefit to Australians. Contents: Financial summary Independent auditor’s report Financial statements 132 136 138 Across all demographics, the ABC gives Australians the opportunity to create and share their own stories. The ABC is embracing the democratisation of content creation, offering a unique environment in which to connect, learn and contribute, in a way that is open and accessible. Andreas by ABC Open Producer Lara Van Raay. Mildura, Victoria. 130 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 131 Financial Performance Financial summary 24% 1.36 TOTAL ABC BILLION PERCENTAGE DECREASE ABC Source of funds The ABC receives funding from different sources, the majority coming from the Federal Government. assets in real funding since 1985-86 $ millions MILLION PROGRAM rights merchandising Digital Television Transmission Digital Radio Transmission Equity Injection 27.3 INCOME FROM 3.9 Australia Network Revenue 4 4 4 23 23 50 21 21 11 MILLION MILLION INCOME FROM program sales royalities ABC Commercial Revenue Other Revenue 30 26 30 2013—14 Budget Split of actual expenditure broadly represents how the ABC allocates its funds by function. Other 11.4% Radio Broadcast 18.8% (including News) Support Services 8.5% Acquisition 4.7% Transmission 18% 118 111 120 2013—14 Actual Completion of Annual Financial Statements ABC Split of Actual Expenditure International Converged Media 3.1% Government Funding 78.4 INCOME FROM MILLION 80 80 76 109 109 115 Analog Transmission Independent 17.7 SPENT ON Innovation 1.6% 861 861 869 General Appropriation Television Programs Produced (including News and captioning) 33.9% Over 75% of the ABC’s expenditure is on making and distributing content On 25 July 2014, the Board approved the signing of the 2013–14 Financial Statements and the Australian National Audit Office (ANAO) issued an unqualified audit opinion. Financial Outcome 2013–14 As in previous years, the ABC operated within its total sources of funds and revenue from Government for the 2013–14 financial year. Sources of Funds 2013–14 The ABC was allocated $1 077.2 million in the May 2013 Federal Budget. The ABC also received $158.5 million from other sources, including ABC Commercial. The chart “ABC Source of Funds” depicts the ABC’s budgeted funds for the various categories against actual sources for 2013–14 and its budgeted sources for 2014–15. 132 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 The ABC was allocated 1.07 billion $ billion in the 2013 Federal Budget 2014—15 Budget Application of Funds The chart “ABC Split of Actual Expenditure” broadly represents how the ABC allocated its funds by function in 2013–14. The Year Ahead Revenue from Government In the May 2014 Federal Budget, the Government announced a 1% ongoing reduction to the ABC’s funding base as part of its ABC and SBS efficiency savings measure. The 1% reduction was described as a ‘down payment’ on the ABC and SBS Efficiency Study announced in January 2014. Funding provided to the ABC in May 2014 Budget included increases in previously announced Triennial Funding initiatives, with an additional $2.1 million for Enhanced News Services, and $7.0 million for Digital Delivery of Content. Funding also included $50 million of previously announced loan funding for the Melbourne Accommodation Project. 133 Financial Performance Financial summary The ABC’s funding for the 2014–15 financial year is: $m Total revenue from Government per Outcomes 1, 2, 3 and 4 and including equity injection/loan Less Analog Transmission funds Less Digital Television Transmission funds Less Digital Radio Transmission funds Less Loan funds Total Revenue from Government 1 113.6 76.1 115.0 3.8 50.0 868.7 The chart “ABC Revenue from Government by Output” broadly represents the ABC’s budgeted appropriation of funds by output for the 2014–15 financial year. In the May 2014 Federal Budget the Government also announced the termination of the Australia Network Service contract with the Department of Foreign Affairs and Trade (DFAT), with a total reduction of $196.8 million over the next nine years, including a reduction of half the previously budgeted funding for 2014–15. The Australia Network revenues are not included in the ABC’s Revenue from Government appropriations, but are instead received as contract of service revenues directly from DFAT. Budget Strategy Five year analysis The Government’s 1% efficiency reduction to base funding and cessation of the Australia Network contract have placed great pressure on ABC budgets. This comes on top of the continuing pressures from decline in contributions from ABC Commercial and ABC Resource Sales due to deteriorating market conditions, as well as increases in insurance, employer superannuation, and rights and royalty costs. With the Government still to announce the full impact on funding of the ABC and SBS Efficiency Study, the ABC faces an uncertain budget environment. Comparative Revenue from Government The 2014–15 operational revenue from Government of $869 million represents a decrease in real funding of $274 million or 24.0% since 1985–86, as depicted in the chart “ABC Operational Revenue from Government”. 2014 $’000 2013 $’000 2012 $’000 2011 $’000 2010 $’000 1 228 021 166 435 1 061 586 1 167 877 158 853 1 009 024 1 179 929 173 134 1 006 795 1 134 969 181 361 953 608 1 101 074 184 260 916 814 87 1 053 853 (2 311) 1 023 700 ABC Operating Cost of Services Operating Revenue Net Cost of Services (a) Share of surplus/(deficit) from jointly controlled entities Revenue from Government (1 732) 955 516 468 915 058 2014 $’000 2013 $’000 2012 $’000 2011 $’000 2010 $’000 358 534 1 001 127 1 359 661 253 252 51 318 304 570 1 055 091 314 343 976 657 1 291 000 242 107 35 081 277 188 1 013 812 228 804 1 012 702 1 124 506 224 033 28 907 252 940 988 566 234 548 985 096 1 219 614 225 608 20 590 246 198 973 446 237 927 1 004 396 1 242 343 241 338 24 161 265 549 976 774 Financial Position Current Assets Non-Current Assets Total Assets Current Liabilities Non-Current Liabilities Total Liabilities Total Equity (2 317) 997 403 Ratios Current Ratio (b) Equity (c) 1.42 78% 1.30 79% 1.02 88% 1.04 80% 0.99 79% (a)Net cost of services is cost of services less operating revenue. (b)Current assets divided by current liabilities. (c)Equity as a percentage of total assets. ABC Revenue from Government by Outcome ABC Operational Revenue from Government This graph shows how funding is allocated to six specified Programs which relate to four Outcomes. Performance against these Outcomes for 2013–14 is reported at page 192–4. Including Capital indexed at 2013–14 levels, December 2013 6 months CPI Index – 24% reduction from 1985–86 to 2014–15. 1000 950 900 850 869 800 750 operational revenue has declined over time 700 650 14–15 13–14 12–13 11–12 10–11 09–10 08–09 07–08 06–07 05–06 04–05 03–04 02–03 01–02 00–01 99–00 98–99 97–98 96–97 95–96 94–95 93–94 92–93 91–92 600 86–87 ABC General 81.7% 1050 1 143 90–91 of Government funding was allocated to content-related activities In real terms, the ABC’s 1100 89–90 80% 1200 1150 88–89 Analog Transmission 7.1% Over 87–88 Digital Radio Transmission 0.4% The ABC operational revenue from Government graph demonstrates the value of funding in real terms over time. $ millions Digital Television Transmission 10.8% Years 134 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 135 Financial Performance Independent auditor’s report 136 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 137 Financial Performance Financial statements Financial Statements Statement by the Directors and Chief Financial Officer for the year ended 30 June 2014 In our opinion, the attached financial statements for the year ended 30 June 2014 are based on properly maintained financial records and give a true and fair view of the matters required by the Finance Minister’s Orders made under the Commonwealth Authorities and Companies Act 1997, as amended. Statement by the Directors and Chief Financial Officer Statement of Comprehensive Income Statement of Financial Position Statement of Changes in Equity Cash Flow Statement Schedule of Commitments Schedule of Contingencies 1. Summary of Significant Accounting Policies 2. Events after the Reporting Period 3. Expenses and Revenue 4.Expenses 5. Own Source Income 6. Revenue from Government 7. Fair Value Measurements 8. Financial Assets 9. Investments Accounted for Using the Equity Method 10. Non-Financial Assets 11.Payables 12. Interest bearing liabilities 13.Provisions 14. Cash Flow Reconciliation 15. Contingent Assets and Liabilities 16. Directors’ Remuneration 17. Related Party Disclosures 18.Officers’ Remuneration 19. Auditor’s Remuneration 20.Financial Instruments 21. Financial Assets Reconciliation 22.Assets Held in Trust 23.Reporting by Outcomes 24. Controlled Entities 138 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 139 140 141 142 143 144 146 147 161 162 163 164 165 165 169 170 172 177 177 178 179 180 180 180 182 184 184 192 192 192 194 In our opinion, at the date of this statement, there are reasonable grounds to believe that the Australian Broadcasting Corporation will be able to pay its debts as and when they become due and payable. This statement is made in accordance with a resolution of the Directors. JAMES SPIGELMAN AC QC Chairman 25 July 2014 MARK SCOTT AO Managing Director 25 July 2014 DAVID PENDLETON FCPA Chief Financial Officer 25 July 2014 139 Financial Performance Financial statements Statement of Comprehensive Income Statement of Financial Position for the year ended 30 June 2014 as at 30 June 2014 2014 $’000 2013 $’000 516 075 429 794 91 367 187 639 139 2 832 175 1 228 021 477 499 429 254 95 405 158 046 5 6 881 787 1 167 877 5A 5B 5C 124 106 6 997 27 381 158 484 125 982 7 504 24 674 158 160 5D 4G 5E 3 427 4 524 7 951 693 693 166 435 158 853 1 061 586 1 009 024 1 023 700 Notes EXPENSES Employee benefits Suppliers Depreciation and amortisation Program amortisation Finance costs Write-down and impairment of assets Net loss from disposal of assets Net foreign exchange loss Total expenses OWN-SOURCE INCOME Own-source revenue Sale of goods and rendering of services Interest Other revenue Total own-source revenue Gains Net gain from disposal of assets Net foreign exchange gain Reversals of previous asset write-downs and impairments Net gains 4A 4B 4C 4D 4E 4F 5D 4G Net cost of services Revenue from Government 6 1 053 853 Share of surplus/(deficit) of jointly controlled entities 9 87 (2 311) (Deficit)/Surplus (7 646) 12 365 OTHER COMPREHENSIVE INCOME Items not subject to subsequent reclassification to profit or loss Changes in asset revaluation reserve 56 566 4 257 20.2B (75) 79 Total other comprehensive income 56 491 4 336 Total comprehensive income 48 845 16 701 The above statement should be read in conjunction with the accompanying notes. 2013 $’000 8A 8B 8C 8D 9 4 813 14 392 194 100 5 817 17 958 237 080 5 850 16 083 131 450 5 477 17 871 176 731 10A 10B 10C 10D 10E 10F 661 393 253 945 36 287 12 024 143 144 15 788 1 122 581 646 512 248 919 35 347 15 000 153 932 14 559 1 114 269 1 359 661 1 291 000 11A 11B 70 044 51 513 121 557 74 609 54 732 129 341 12 20 000 20 000 - 13A 13B 160 613 2 400 163 013 145 422 2 425 147 847 304 570 277 188 NET ASSETS 1 055 091 1 013 812 EQUITY Contributed equity Reserves Retained surplus Total equity 119 495 653 125 282 471 1 055 091 127 061 596 634 290 117 1 013 812 Current assets Non-current assets Current liabilities Non-current liabilities 358 534 1 001 127 253 252 51 318 314 343 976 657 242 107 35 081 ASSETS Financial assets Cash and cash equivalents Trade and other receivables Other investments Accrued revenue Investments accounted for using the equity method Total financial assets Non-financial assets Land and buildings Infrastructure, plant and equipment Intangibles Assets classified as held for sale Inventories Prepayments Total non-financial assets Total assets Total own-source income and gains Items subject to subsequent reclassification to profit or loss (Losses)/gains on cash flow hedging instruments 2014 $’000 Notes LIABILITIES Payables Suppliers Other payables Total payables Interest bearing liabilities Loans Total interest bearing liabilities Provisions Employee provisions Other provisions Total provisions Total liabilities The above statement should be read in conjunction with the accompanying notes. 140 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Financial Performance 141 Financial statements Statement of Changes in Equity Cash Flow Statement for the year ended 30 June 2014 for the year ended 30 June 2014 Retained surplus 2014 $’000 Opening balance Balance carried forward from previous year Adjusted opening balance Comprehensive income Net revaluation of land and buildings (Losses)/gains on cash flow hedging instruments (Deficit)/surplus for the period Total comprehensive income Transactions with owner Distributions to owner Return of capital Contributions by owner Equity injection Total transactions with owner Closing balance as at 30 June Asset revaluation reserve 2013 $’000 2014 $’000 2013 $’000 Contributed equity 2014 $’000 Hedging reserve 2013 $’000 2014 $’000 Total equity 2013 $’000 2014 $’000 596 559 592 302 127 061 118 516 75 (4) 1 013 812 988 566 290 117 277 752 596 559 592 302 127 061 118 516 75 (4) 1 013 812 988 566 56 566 4 257 - - - 56 566 4 257 - - - - - - - (7 646) 12 365 - - - - (7 646) 12 365 56 566 4 257 - - - - - - (10 866) (8 555) (75) - (75) - - 79 (75) 79 - (7 646) 12 365 48 845 16 701 79 - (10 866) (8 555) - - - - 3 300 17 100 - - 3 300 17 100 - - - - (7 566) 8 545 - - (7 566) 8 545 282 471 290 117 653 125 596 559 119 495 127 061 - 75 The above statement should be read in conjunction with the accompanying notes. 2013 $’000 Inflows (Outflows) Inflows (Outflows) OPERATING ACTIVITIES Cash received Receipts from Government Sales of goods and rendering of services Interest Net GST received Realised foreign exchange gains Other Total cash received 1 053 853 109 974 6 915 46 863 37 964 1 255 569 1 025 200 130 460 7 390 34 653 79 32 068 1 229 850 Cash used Employees Suppliers Realised foreign exchange losses Finance costs Total cash used (500 616) (660 850) (75) (1 161 541) (482 499) (631 548) (6) (1 114 053) 2013 $’000 290 117 277 752 - 2014 $’000 Notes 1 055 091 1 013 812 Net cash from operating activities 94 028 115 797 20 234 92 750 112 984 166 79 100 79 266 Cash used Purchase of property, plant and equipment Purchase of investments Total cash used (65 083) (155 400) (220 483) (60 782) (142 799) (203 581) Net cash used in investing activities (107 499) (124 315) 3 300 20 000 23 300 17 100 17 100 (10 866) (10 866) (8 555) (8 555) Net cash used in financing activities 12 434 8 545 Net (decrease)/increase in cash and cash equivalents (1 037) 14 INVESTING ACTIVITIES Cash received Proceeds from sale of property, plant and equipment Proceeds from investments Total cash received FINANCING ACTIVITIES Cash received Equity contributed by Government Proceeds from long-term borrowings Total cash received Cash used Return of capital Total cash used Cash and cash equivalents at beginning of year Cash and cash equivalents at end of year 8A 27 5 850 5 823 4 813 5 850 The above statement should be read in conjunction with the accompanying notes. 142 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 143 Financial Performance Financial statements Schedule of Commitments Schedule of Commitments continued as at 30 June 2014 as at 30 June 2014 2014 $’000 BY TYPE Commitments receivable Net GST receivable on commitments Other receivables (1) Total commitments receivable Commitments payable Capital commitments Buildings (2) Infrastructure, plant and equipment (3) Total capital commitments Other commitments Operating leases (4) Attributable to joint ventures (5) Transmission networks and services (6) Television programs and rights (6) Other (6) Total other commitments Net commitments by type BY MATURITY Commitments receivable One year or less From one to five years Over five years Total commitments receivable Commitments payable Capital commitments One year or less From one to five years Total capital commitments (97 555) (94 869) (192 424) 2013 $’000 (103 434) (333 858) (437 292) Commitments are GST inclusive where relevant. 1.Other receivables comprise transmission, royalties, co-production commitments, resource hire, content licensing, media development support initiatives, contract revenue and grants. 2.This comprises outstanding contractual commitments associated with the purchase or construction of buildings and building improvements for freehold and leasehold properties. 3.This comprises outstanding contractual commitments associated with the purchase of infrastructure, plant and equipment, including communications upgrades and technical equipment fit out. 4.Operating leases included are effectively non-cancellable and comprise: 12 9 661 9 673 494 11 568 12 062 45 302 8 800 775 609 74 777 99 799 1 004 287 46 452 6 269 936 855 82 922 125 524 1 198 022 821 536 772 792 (67 038) (86 264) (39 122) (192 424) (89 686) (207 555) (140 051) (437 292) 9 673 9 673 12 060 2 12 062 Operating lease commitments One year or less From one to five years Over five years Total operating lease commitments 16 797 25 183 3 322 45 302 19 222 27 230 46 452 Other payables commitments One year or less From one to five years Over five years Total other payables commitments 289 939 458 715 210 331 958 985 346 924 554 610 250 036 1 151 570 Net commitments by maturity 821 536 772 792 Nature of Lease General description of leasing arrangement •Motor vehicles—business and senior executive -Fully maintained operating lease over 24/36 months and/or 40 000/60 000km; no contingent rentals; no renewal or purchase options available. •Property leases—office and business premises -Lease payments subject to increase in accordance with CPI or other agreed increment; initial period of lease ranges from 1 year to 6 years; options to extend in accordance with lease. 5.Commitments arising from, in proportion, the Corporation’s 18% interest in Freeview Australia Limited and 50% interest in MediaHub Australia Pty Limited. 6.Other payables commitments are covered by agreements and are associated with the supply of transmission services, satellite services, purchase of programs and program rights. The above schedule should be read in conjunction with the accompanying notes. 144 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 145 Financial Performance Financial statements Schedule of Contingencies Notes to and Forming Part of the Financial Statements as at 30 June 2014 for the year ended 30 June 2014 Note Quantifiable Contingencies Contingent liabilities Other guarantees (a) Total contingent liabilities 15 2014 $’000 621 621 2013 $’000 985 985 The Corporation has no material contingent assets as at 30 June 2014 (2013 Nil). Details of each class of contingent liabilities and contingent assets listed above are disclosed in Note 15: Contingent Assets and Liabilities, along with information on significant remote contingencies and contingencies that cannot be quantified. The above schedule should be read in conjunction with the accompanying notes. 1. Summary of Significant Accounting Policies The principal accounting policies adopted in preparing the financial statements of the Australian Broadcasting Corporation (the “Corporation” or “ABC”) are stated to assist in a general understanding of these financial statements. The financial report for the Corporation for the year ended 30 June 2014 was authorised for issue by the Directors on 25 July 2014. 1.1 Objectives of the Corporation The Corporation is an Australian Government controlled not-for-profit entity. The objectives of the Corporation are derived explicitly from the Australian Broadcasting Corporation Act 1983 and are: • Objective 1—Ensure the Corporation’s independence, integrity and high standards; • Objective 2—To be recognised as the leading Australian public media space where people engage with issues and ideas; • Objective 3—Deliver maximum benefit to the people of Australia through the effective and efficient delivery of the Corporation’s services; and • Objective 4—Sustain and grow the Corporation through high quality leadership and an environment of responsibility and opportunity. The Corporation is structured to meet four outcomes: • Outcome 1—Informed, educated and entertained audiences throughout Australia and overseas through innovative and comprehensive media and related services; • Outcome 2—Audience access to ABC satellite and analog terrestrial radio and television transmission services is, at a minimum, maintained year-on-year through the management of Transmission Service Agreements; • Outcome 3—Audience access to ABC digital television services is provided, in accordance with Government approved implementation policy, through the roll-out and maintenance of the associated distribution and transmission infrastructure; and • Outcome 4—Audience access to ABC digital radio services is provided, in accordance with Government approved implementation policy, through the rollout and maintenance of the associated distribution and transmission infrastructure. The continued existence of the Corporation in its present form and with its present programs is dependent on Government policy and on continued funding by Parliament for the Corporation’s administration and programs. 1.2 Basis of Preparation of Financial Statements The financial statements are general purpose financial statements and are required by clause 1(b) of Schedule 1 to the Commonwealth Authorities and Companies Act 1997. The financial statements and notes have been prepared in accordance with: • Finance Minister’s Orders (FMOs) for reporting periods ending on or after 1 July 2013; and • Australian Accounting Standards and Interpretations issued by the Australian Accounting Standards Board (AASB) that apply for the reporting period. The Corporation’s financial statements have been prepared on an accrual basis and in accordance with the historical cost convention, except for certain assets and liabilities which are at fair value. Except where stated, no allowance is made for the effect of changing prices on the results or the financial position. The financial statements are presented in Australian dollars and values are rounded to the nearest thousand dollars unless otherwise specified. 146 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 147 Financial Performance Financial statements Notes to and Forming Part of the Financial Statements for the year ended 30 June 2014 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2014 1. Summary of Significant Accounting Policies continued 1. Summary of Significant Accounting Policies continued 1.2 Basis of Preparation of Financial Statements continued 1.4 New Australian Accounting Standards continued Unless alternative treatment is specifically required by an accounting standard or the FMOs, assets and liabilities are recognised in the Statement of Financial Position when and only when it is probable that future economic benefits will flow to the Corporation or a future sacrifice of economic benefits will be required and the amounts of the assets or liabilities can be reliably measured. However, assets and liabilities arising under executory agreements are not recognised unless required by an accounting standard. Assets and liabilities that are unrecognised are reported in the Schedule of Commitments or the Schedule of Contingencies (other than unquantifiable or remote contingencies, which are reported at Note 15: Contingent Assets and Liabilities). Adoption of New Australian Accounting Standard Requirements continued AASB 2011–4 Amendments to Australian Accounting Standards to Remove Individual Key Management Personnel Disclosure Requirements. This removes the requirements to include individual key management personnel disclosures in the notes to the financial statements. The ABC follows the disclosure requirements as set in the FMOs, hence its disclosure requirements are governed accordingly. Unless alternative treatment is specifically required by an accounting standard, income and expenses are recognised in the Statement of Comprehensive Income when and only when the flow, consumption or loss of economic benefits has occurred and can be reliably measured. 1.3 Significant Accounting Judgements, Estimates and Assumptions Significant Accounting Judgements In the process of applying the accounting policies listed in this note, the Corporation has taken the fair value of freehold land to be the market value of similar locations and the fair value of freehold buildings to be the depreciated replacement cost, as determined by an independent valuer. AASB 2012–2 Amendments to Australian Accounting Standards Disclosures—Offsetting Financial Assets and Financial Liabilities (June 2012). AASB 7 is amended to increase the disclosures about offset positions, including the gross position and the nature of the arrangements. AASB 119 Employee Benefits. AASB 119 (reissued) introduces a single approach for the recognition and measurement of defined benefit plans although this change is not applicable to the ABC. Of greater significance to the ABC are the amended definitions of short-term and other long-term employee benefits. The change in definition shifts the focus to when the benefit is expected to be wholly settled rather than when it is due to be settled. This has implications for measurement of the annual leave benefit, on a discounted basis. It also changes the presentation of employee benefit amounts for key management personnel. While measurement of the liability may change, presentation of annual leave as a current liability will not. Significant Accounting Estimates and Assumptions The Corporation has applied the following estimates and assumptions: AASB 2011–8 Amendments to Australian Accounting Standards arising from AASB 13. This Standard amends existing fair value definitions, measurement requirements, disclosures and guidance located in other standards to ensure consistency with AASB 13. • Long service leave, as detailed in Note 1.11: Employee Benefits and disclosed in Note 13A Employee provisions; AASB 2011–10 Amendments to Australian Accounting Standards arising from AASB 119 (September 2011). This Standard makes consequential amendments to other standards arising from the reissued AASB 119. • Provision for make good, as detailed in Note 1.12: Leases and disclosed in Note 13B Other Provisions; • Valuation of properties, plant and equipment, as detailed in Note 1.22: Property (Land and Buildings), Infrastructure, Plant and Equipment, Assets Held for Sale and disclosed in Note 10 Non-Financial Assets; • Depreciation, as detailed in Note 1.22: Property (Land and Buildings), Infrastructure, Plant and Equipment, Assets Held for Sale and disclosed in Note 4C Depreciation and amortisation and Note 10 Non‑Financial Assets; • Impairment of non-financial assets, as detailed in Note 1.23: Impairment of Non-Current Assets; and • Program amortisation, as detailed in Note 1.25: Inventories and disclosed in Note 10 Non-Financial Assets. No other accounting assumptions or estimates have been identified that have a significant risk of causing a material adjustment to carrying amounts of assets and liabilities within the next year. 1.4 New Australian Accounting Standards Adoption of New Australian Accounting Standard Requirements No accounting standard has been adopted earlier than the application date stated in the standard. The following adopted requirements have affected the amounts reported in the current or prior periods or are estimated to have a financial effect in future reporting periods. AASB 13 Fair Value Measurement. AASB 13 has been issued to ensure consistency of fair value measurement and disclosure. It provides a single set of rules for how to measure fair value but does not specify when fair value should be applied as specified in the relevant Standard and the FMOs. The fair value hierarchy included within AASB 139 Financial Instruments: Recognition and Measurement is extended to all measures of fair value. This requires entities to classify fair value measurements into three levels of the fair value hierarchy. AASB 13 requires a number of significant new detailed disclosures for assets and liabilities carried at fair value. Comparatives are not required for the year ended 30 June 2014. 148 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 AASB 2012–7 Amendments to Australian Accounting Standards arising from Reduced Disclosure Requirements. The objective of this Standard is to make amendments to: AASB 7 Financial Instruments: Disclosures; AASB 12 Disclosure of Interests in Other Entities; AASB 101 Presentation of Financial Statements; and AASB 127 Separate Financial Statements. Only minor impacts are expected. AASB 2012–10 Amendments to Australian Accounting Standards—Transition Guidance and Other Amendments. The objective of this Standard is to make amendments to: AASB 1 First-time Adoption of Australian Accounting Standards; AASB 5 Non-current Assets Held for Sale and Discontinued Operations; AASB 7 Financial Instruments: Disclosures; AASB 8 Operating Segments; AASB 10 Consolidated Financial Statements; AASB 11 Joint Arrangements; AASB 12 Disclosure of Interests in Other Entities; AASB 13 Fair Value Measurement; AASB 101 Presentation of Financial Statements; and AASB 102 Inventories. This takes effect for reporting periods ending on or after 1 January 2013. The major impact on the ABC, being a not-for-profit organisation is to defer the implementation of AASBs 10, 11 and 12 until 1 January 2014. Other new, revised or amending standards or interpretations that are applicable to the current reporting period did not have a material financial impact, and are not expected to have a future financial impact on the Corporation. Future Australian Accounting Standard Requirements The following new standards, amendments to standards or interpretations have been issued by the AASB but are effective for future reporting periods. The impact of adopting these pronouncements, when effective, will not have a material financial impact on the Corporation’s financial statements. AASB 9 Financial Instruments. AASB 9 incorporates the classification and measurement requirements for financial liabilities, and the recognition and de-recognition requirements for financial instruments, in addition to the classification and measurement requirements for financial assets (representing the first phase of a three phase project to replace AASB 139). This takes effect for reporting periods beginning on or after 1 January 2015. AASB 10 Consolidated Financial Statements. AASB 10 introduces a new approach to determining which investees should be consolidated. An investor controls an investee when the investor is exposed, or has rights, to variable returns from its involvement with the investee and has the ability to affect those returns through its power over the investee. It is expected to have minimal impact on the ABC. This takes effect for not-for-profit entities for reporting periods beginning on or after 1 January 2014. 149 Financial Performance Financial statements Notes to and Forming Part of the Financial Statements for the year ended 30 June 2014 1. Summary of Significant Accounting Policies continued 1. Summary of Significant Accounting Policies continued 1.4 New Australian Accounting Standards continued 1.6 Reporting by Outcomes and Segments Future Australian Accounting. Standard Requirements continued AASB 11 Joint Arrangements. This standard defines a joint arrangement as one where two or more parties are in a contractual agreement which binds them and gives them joint control over the joint arrangement. The standard distinguishes between joint operations whereby the controlling parties have contractual rights and obligations to individual assets and liabilities and joint ventures whereby the controlling parties have rights to the net assets of the arrangement. This takes effect for not-for-profit entities for reporting periods beginning on or after 1 January 2014. A comparison by outcomes relevant to the Corporation is presented in Note 23: Reporting by Outcomes. Any intra-government costs are eliminated in calculating the actual budget outcome for the Government overall. AASB 12 Disclosure of Interests in Other Entities. AASB 12 contains the disclosure requirements for entities that have interests in subsidiaries, joint arrangements, associates and/or unconsolidated structured entities. This takes effect for not-for-profit entities for reporting periods beginning on or after 1 January 2014. The Corporation principally provides a national television, radio and digital media service within the broadcasting industry. It is therefore considered for segmental reporting to operate predominantly in one industry and in one geographical area, Australia. 1.7 Revenue Revenue from the sale of goods is recognised when: • the risks and rewards of ownership have been transferred to the buyer; AASB 128 Investments in Associates and Joint Ventures (2011). Limited amendments have been made, including the application of AASB 5 Non-current assets held for sale and discontinued operations to interests in associates and joint ventures and how to account for changes in interests and joint ventures. This takes effect for not‑for‑profit entities for reporting periods beginning on or after 1 January 2014. • the Corporation retains no managerial involvement or effective control over the goods; AASB 2010–7 Amendments to Australian Accounting Standards arising from AASB (December 2010). This adds the requirements in AASB 139 in relation to the de-recognition of financial assets and financial liabilities to AASB 9. AASB 9 retains but simplifies the mixed measurement model and establishes two primary measurement categories for financial assets; amortised cost and fair value. The basis of classification depends on the entity’s business model and the contractual cash flow characteristics of the financial asset. The Standard applies to reporting periods beginning on or after 1 January 2015. Revenue from the sale of goods is recognised at fair value of the consideration received net of the amount of GST upon delivery of the goods to customers. AASB 2011–7 Amendments to Australian Accounting Standards arising from the Consolidation and Joint Venture Standards. This standard gives effect to many consequential changes to a number of standards arising from the new consolidation and joint arrangements standards. This takes effect for not-for-profit entities for reporting periods beginning on or after 1 January 2014. • the revenue and transaction costs incurred can be reliably measured; and • it is probable that the economic benefit associated with the transaction will flow to the Corporation. Revenue from rendering of services is recognised by reference to the stage of completion of contracts at the reporting date. Revenue is recognised when: • the amount of revenue, stage of completion and transaction costs incurred can be reliably measured; and • the probable economic benefits with the transaction will flow to the Corporation. The stage of completion of contracts at the reporting date is determined by reference to the proportion that costs incurred to date bear to the estimated total costs of the transaction. Credit sales are on normal commercial terms. AASB 2012–3 Amendments to Australian Accounting Standards—Offsetting Financial Assets and Financial Liabilities (June 2012). The amendments to AASB 132 clarify when an entity has a legally enforceable right to set off financial liabilities permitting entities to present balances net on the Statement of Financial Position. This takes effect for reporting periods beginning on or after 1 January 2014. Receivables for goods and services, which have 30 day terms, are recognised at the nominal amounts due, less any impairment allowance for bad and doubtful debts. The collectability of debts is reviewed at the balance date. Provisions are made when the collectability of debt is no longer probable. AASB 1055 Budgetary Reporting. This standard requires reporting of budgetary information by not-for-profit entities within the General Government Sector (however, comparative information is not required). In particular, the original budget presented to Parliament, variance of actuals from budget; and explanations of significant variances are required. For-profit entities are excluded, as are Public Financial Corporations, Public Non-Financial Corporations and universities. This takes effect for reporting periods beginning on or after 1 July 2014. Subsidies, grants, sponsorships and donations are recognised on receipt unless paid to the Corporation for a specific purpose where recognition of revenue will be recognised in accordance with the agreement. Other new, revised or amending standards or interpretations that were issued and are applicable to future reporting periods are not expected to have a material financial impact on the Corporation in future reporting periods. 1.5 Foreign Currency Transactions The Corporation enters into foreign currency hedging arrangements to protect its purchasing power in relation to foreign currency exposures. Revenues and expenditures denominated in foreign currencies are converted to Australian dollars at the exchange rates prevailing at the date of the transaction, or at the hedged rate. Interest revenue is recognised using the effective interest method as set out in AASB 139 Financial Instruments: Recognition and Measurement. Revenue from Government Parliament appropriates monies to the Department of Communications, which is then distributed to the Corporation and recognised as revenue from Government. The full amount received in respect of departmental outputs for the year is disclosed in Note 6: Revenue from Government. Revenues from Government receivable are recognised at their nominal amounts. 1.8 Gains and losses Sale of Assets Gains or losses from disposal of assets are recognised when control of the asset has passed to the buyer. All gains and losses are taken to profit or loss with the exception of forward exchange contracts that are classified as cash flow hedges used to hedge highly probable transactions. Gains and losses on cash flow hedges held at balance date are taken to equity. 1.9 Grants All monetary foreign currency balances are converted to Australian dollars at the exchange rate prevailing at balance date. Monetary assets and liabilities of overseas branches and amounts payable to or by the Corporation in foreign currencies are translated into Australian dollars at the applicable exchange rate at balance date. Most grant agreements require the Corporation to perform services or provide facilities, or to meet eligibility criteria. A liability in respect of unearned revenues is recognised to the extent the services or facilities have not been provided or eligibility criteria have not been met. 150 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 The Corporation receives grant monies from time to time. 151 Financial Performance Financial statements Notes to and Forming Part of the Financial Statements for the year ended 30 June 2014 1. Summary of Significant Accounting Policies continued 1. Summary of Significant Accounting Policies continued 1.10 Transactions with the Government as Owner 1.11 Employee Benefits continued Where the Corporation is required to return unspent funds to the Government and this return is discretionary, amounts returned are recognised as a return of equity in the year in which the Minister agrees to the return amount. Superannuation continued The Corporation makes employer contributions to the employee defined benefit superannuation schemes at rates determined by an actuary to be sufficient to meet the current cost to the Government of the superannuation entitlements of the Corporation’s employees. The Corporation accounts for the contributions in the same manner as contributions to defined contribution plans. Equity Injections Amounts appropriated by the Parliament as equity injections are recognised as contributed equity in accordance with the FMOs. Other Distributions to Owners The FMOs require that distributions to owners be debited to contributed equity unless it is in the nature of a dividend. The liability for superannuation recognised as at 30 June 2014 represents outstanding contributions at the end of the period. 1.12 Leases Contributions Income is measured at the fair value of the contributions received or receivable. Income arising from the contribution of an asset to the Corporation is recognised when the entity obtains control of the contribution or the right to receive the contribution, it is probable that the economic benefits comprising the contribution will flow to the Corporation and the amount of the contribution can be measured reliably. A distinction is made between finance leases and operating leases. Finance leases effectively transfer from the lessor to the lessee substantially all the risks and benefits incidental to ownership of leased non-current assets. 1.11 Employee Benefits Operating lease rentals are not segregated between minimum lease payments, contingent rents and sublease payments, as required by AASB 117 Leases, as these components are not individually material. Liabilities for services rendered by employees are recognised at the reporting date to the extent that they have not been settled. Liabilities for short-term employee benefits (as defined in AASB 119 Employee Benefits) and termination benefits expected to be wholly settled within twelve months are measured at their nominal amounts. The nominal amount is calculated with regard to the rates expected to be paid on settlement of the liability. All other employee benefit liabilities are measured at the present value of the estimated future cash outflows to be made in respect of services provided by employees up to the reporting date. Leave The liability for employee benefits includes provision for annual leave and long service leave. No provision has been made for sick leave as all sick leave is non-vesting and the average sick leave taken in future years by employees is estimated to be less than the annual entitlement for sick leave. The leave liabilities are calculated on the basis of employees’ remuneration at the estimated salary rates that will apply at the time the leave is taken, including the employer superannuation contribution rates to the extent that the leave is likely to be taken during service rather than paid out on termination. The liability for long service leave for the Corporation has been determined by reference to the work of an actuary, PricewaterhouseCoopers Securities Ltd, as at 30 June 2014. The liability for long service leave represents the present value of the estimated future cash outflows to be made by the Corporation resulting from employees’ services provided up to the balance date. The estimate of the present value of the liability takes into account attrition rates and pay increases through promotion and inflation. An operating lease is a lease that is not a finance lease. In operating leases, the lessor effectively retains substantially all such risks and benefits. Operating lease payments are expensed on a straight line basis which is representative of the pattern of benefits derived from the leased assets. Lease incentives taking the form of ‘free’ leasehold improvements and rent holidays are recognised as liabilities. These liabilities are reduced by allocating lease payments between rental expense and reduction of the liability. Provision for Make Good A provision for make good exists when the Corporation has an obligation to ‘make good’ leased properties at the end of the lease term. As many of the leases are negotiable, the Corporation has determined the provision as set out below. Retail leased premises A provision has been recognised for retail leases where the Corporation is obligated per the lease agreement to make good the site or where the Corporation believes there is some probability that it will incur costs to make good the site. The provision is calculated based on the estimated average cost to make good each site, plus an allowance for inflation. Other leased premises A provision has been recognised for other leases where the Corporation is obligated per the lease agreement to make good the site or where the Corporation believes there is some likelihood that it will incur costs to make good the site. The provision is calculated based on the estimated cost to make good each site, plus an allowance for inflation. 1.13 Borrowing Costs Superannuation Employees are members of the Commonwealth Superannuation Scheme (CSS), Public Sector Superannuation Scheme (PSS), the Public Sector Superannuation Accumulation Plan Scheme (PSSap) or another non‑Commonwealth Superannuation fund. All borrowing costs are expensed as incurred. The CSS and PSS are defined benefit schemes for the Australian Government. The PSSap and other non‑Commonwealth funds are defined contribution schemes. The Cost approach, more specifically depreciated replacement cost, is the basis for valuing the buildings, fit-out and site improvements as they are typically specialist in nature as they are typically built with broadcasting in mind. This also applies to the Corporation’s plant and equipment which is specialised in nature. The liability for defined benefits is recognised in the financial statements of the Australian Government and is settled by the Australian Government in due course. This liability is reported by the Department of Finance’s administered schedules and notes. 152 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 1.14 Fair Value Measurement The Corporation has adopted the following general policies relating to the fair value treatment of non-current assets. The Market approach is the basis for valuing the land component of ABC property because it is possible to base the fair value on recent sales of comparable sites. The Corporation’s valuers have detailed these reference sites in individual valuation reports for each property. 153 Financial Performance Financial statements Notes to and Forming Part of the Financial Statements for the year ended 30 June 2014 1. Summary of Significant Accounting Policies continued 1. Summary of Significant Accounting Policies continued 1.14 Fair Value Measurement continued 1.16 Financial Assets continued Generally the fair value of the Corporation’s financial assets and liabilities (excluding long term loans) is deemed to be their carrying value. The fair value of long term loans is the net present value of future discounted cash‑flows arising. Financial Assets at Fair Value Through Profit or Loss continued At the inception of a hedge relationship, the Corporation formally designates and documents the hedge relationship to which the Corporation wishes to apply hedge accounting and the risk management objective and strategy for undertaking the hedge. The documentation includes identification of the hedging instrument, the hedged item or transaction, the nature of the risk being hedged and how the Corporation will assess the hedging instrument’s effectiveness in offsetting the exposure to changes in the hedged item’s fair value or cash flow attributable to the hedged risk. 1.15 Cash and Cash Equivalents Cash and cash equivalents are recognised at their nominal amounts. Cash and cash equivalents include: • cash on hand; and • cash at bank and short term deposits with an original maturity of 3 months or less that are readily convertible to known amounts of cash and subject to insignificant risk of changes in value. 1.16 Financial Assets The Corporation classifies its financial assets in the following categories: • financial assets at fair value through profit or loss; • held-to-maturity investments; • available-for-sale financial assets; and • loans and receivables. The classification depends on the nature and purpose of the financial assets and is determined at the time of initial recognition. Financial assets are recognised and derecognised upon trade date. Effective Interest Method The effective interest method is a method of calculating the amortised cost of a financial asset and of allocating interest income over the relevant period. The effective interest rate is the rate that exactly discounts estimated future cash receipts through the expected life of the financial asset, or, where appropriate, a shorter period. Income is recognised on an effective interest rate basis except for financial assets that are recognised at fair value through profit or loss. Financial Assets at Fair Value Through Profit or Loss Financial assets are classified as financial assets at fair value through profit or loss (FVTPL) where the financial assets: a) have been acquired principally for the purpose of selling in the near future; b) are derivatives that are not designated and effective as a hedging instrument; or c)are parts of an identified portfolio of financial instruments that the Corporation manages together and has a recent actual pattern of short-term profit-taking. Assets in this category are classified as current assets. Financial assets at fair value through profit or loss are stated at fair value, with any resultant gain or loss recognised in profit or loss. The net gain or loss recognised in profit or loss incorporates any interest earned on the financial asset. The Corporation’s financial assets in this category are forward exchange contracts which are derivative financial instruments. Gains and losses on these items are recognised through profit or loss except if they are classified as a cash flow hedge where they are recognised in the hedging reserve within equity. Derivatives Forward exchange contracts are initially recognised at fair value on the date on which the contract is entered into and are subsequently revalued to reflect changes in fair value. Forward exchange contracts are carried as assets when their net fair value is positive and as liabilities when their net fair value is negative. For the purpose of hedge accounting, the Corporation’s hedges are classified as cash flow hedges when they hedge exposure to variability in cash flows that is attributable either to a particular risk associated with a recognised asset, liability or to a highly probable forecast transaction. 154 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Such hedges are expected to be highly effective in achieving offsetting changes in fair value or cash flows and are assessed on an ongoing basis to determine that they actually have been highly effective throughout the financial reporting periods for which they were designated. The effective portion of the gain or loss on the cash flow hedge is recognised directly in equity, while the ineffective portion is recognised in profit or loss. Amounts taken to equity are transferred to profit or loss when the hedged transaction affects profit or loss, such as when hedged income or expenses are recognised or when a forecast sale or purchase occurs. When the hedged item is the cost of a non-financial asset or liability, the amounts taken to equity are transferred to the initial carrying amount of the non-financial asset or liability. If the forecast transaction is no longer expected to occur, amounts previously recognised in equity are transferred to profit or loss. If the hedging instrument expires or is sold, terminated or exercised without replacement or rollover, or if its designation as a hedge is revoked, amounts previously recognised in equity remain until the forecast transaction occurs. If the related transaction is not expected to occur, the amount is taken to profit or loss. Held-to-Maturity Investments Non-derivative financial assets with fixed or determinable payments and fixed maturity dates that the Corporation has the positive intent and ability to hold to maturity are classified as held-to-maturity investments in accordance with AASB 139 Financial Instruments: Recognition and Measurement. Held-to-maturity investments are recorded at amortised cost using the effective interest method less impairment, with revenue recognised on an effective yield basis. Surplus cash has been invested into short term investments with maturities at acquisition date of greater than three months. These investments are included as ‘other receivables’. Loans and Receivables Trade receivables, loans and other receivables that have fixed or determinable payments that are not quoted in an active market are classified as loans and receivables in accordance with AASB 139 Financial Instruments: Recognition and Measurement. They are included in current assets, except for maturities greater than 12 months after the Statement of Financial Position date. These are classified as non-current assets. Loans and receivables are measured at amortised cost using the effective interest method less impairment. Interest is recognised by applying the effective interest rate. Trade receivables are normally settled within 30 days unless otherwise agreed and are carried at amounts due, less an allowance for impairment. Impairment of Financial Assets Financial assets are assessed for impairment at each balance date. Financial assets held at amortised cost If there is objective evidence that an impairment loss has been incurred for loans and receivables or held to maturity investments held at amortised cost, the amount of the loss is measured as the difference between the asset’s carrying amount and the present value of estimated future cash flows discounted at the asset’s original effective interest rate. 155 Financial Performance Financial statements Notes to and Forming Part of the Financial Statements for the year ended 30 June 2014 1. Summary of Significant Accounting Policies continued 1. Summary of Significant Accounting Policies continued 1.16 Financial Assets continued 1.21 Acquisition of Assets Impairment of Financial Assets continued The carrying amount is reduced by way of an allowance account. The loss is taken to the Statement of Comprehensive Income. Assets are recorded at cost at the time of acquisition except as stated below. The cost of acquisition includes the fair value of assets transferred in exchange and liabilities undertaken. Bad and doubtful debts The Corporation makes a specific provision for debts considered doubtful by conducting a detailed review of material debtors, making an assessment of the likelihood of recovery of those debts and taking into account past bad debts experience. Bad debts are written off when identified. 1.17 Financial Liabilities Financial liabilities are classified as ‘other financial liabilities’ in accordance with AASB 139 Financial Instruments: Recognition and Measurement. Other Financial Liabilities Other financial liabilities, including borrowings, are initially measured at fair value, net of transaction costs. The fair value of loans from Government is deemed to be the initial principal amount. Other financial liabilities are subsequently measured at amortised cost using the effective interest method, with interest expense recognised on an effective yield basis. The effective interest method is a method of calculating the amortised cost of a financial liability and of allocating interest expense over the relevant period. The effective interest rate is the rate that exactly discounts estimated future cash payments through the expected life of the financial liability, or, where appropriate, a shorter period. Loans are classified as current liabilities unless the Corporation has the unconditional right to defer settlement for at least 12 months after the Statement of Financial Position date. Assets acquired at no cost, or for nominal consideration, are recognised as assets at their fair value, at acquisition date. 1.22 Property (Land and Buildings), Infrastructure, Plant and Equipment, Assets Held for Sale Asset Recognition Threshold Purchases of property, infrastructure, plant and equipment are recognised initially at cost in the Statement of Financial Position. Purchases costing less than $2 000 are expensed in the year of acquisition except where they form part of a project or group of similar items, which are significant in total. Basis of Revaluation Land, buildings, infrastructure, plant and equipment are carried at fair value. Fair values for each class of asset are determined as shown below. Asset Class Fair Value Measured at Freehold Land Freehold Buildings Leasehold Land Leasehold Buildings Leasehold Improvements Infrastructure, plant and equipment Market value Depreciated replacement cost Depreciated replacement cost Depreciated replacement cost Depreciated replacement cost Depreciated replacement cost Supplier and other payables are recognised at amortised cost. Liabilities are recognised to the extent that the goods or services have been received (and irrespective of having been invoiced). Standard ABC settlement terms are 30 days commercial. Following initial recognition at cost, property, infrastructure, plant and equipment are carried at fair value less subsequent accumulated depreciation and accumulated impairment losses. 1.18 Repairs and Maintenance Valuations are conducted with sufficient frequency to ensure that the carrying amounts of assets do not materially vary, with the assets’ fair values as at the reporting date. The regularity of independent valuations depends upon the volatility of movements in market values for the relevant assets. Maintenance, repair expenses and minor renewals which do not constitute an upgrade or enhancement of equipment are expensed as incurred. 1.19 Joint Ventures Joint ventures are accounted for using the equity method in accordance with AASB 128 Investments in Associates and Joint Ventures and the FMO. Further details relating to joint ventures, to which the Corporation is a party, are provided in Note 9: Investments Accounted for Using the Equity Method. 1.20 Contingent Assets and Contingent Liabilities Contingent assets and contingent liabilities are not recognised in the Statement of Financial Position but are disclosed in the Schedule of Contingencies and Note 15: Contingent Assets and Liabilities. They may arise from uncertainty as to the existence of an asset or liability, or represent an asset or liability in respect of which the amount cannot be reliably measured. Contingent assets are disclosed when settlement is probable but not virtually certain and contingent liabilities are disclosed when settlement is greater than remote. 156 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Revaluation adjustments are made on a class basis. Any revaluation increment is credited to equity under the heading of revaluation reserve except to the extent that it reverses a previous revaluation decrement of the same asset class that was previously recognised through profit or loss. Revaluation decrements for a class of assets are recognised directly through profit or loss except to the extent that they reverse a previous revaluation increment for that class. Any accumulated depreciation as at the revaluation date is eliminated against the gross carrying amount of the asset and the asset restated to the revalued amount. Depreciation Depreciable property, infrastructure, plant and equipment assets are written-off to their estimated residual values over their estimated useful lives using the straight-line method of depreciation. Leasehold improvements are depreciated on a straight-line basis over the lesser of the estimated useful life of the improvements or the unexpired period of the lease. Depreciation rates (useful lives) and methods are reviewed at each reporting date and necessary adjustments are recognised in the current, or current and future reporting periods, as appropriate. Financial Performance 157 Financial statements Notes to and Forming Part of the Financial Statements for the year ended 30 June 2014 1. Summary of Significant Accounting Policies continued 1. Summary of Significant Accounting Policies continued 1.22 Property (Land and Buildings), Infrastructure, Plant and Equipment, Assets Held for Sale continued 1.23 Impairment of Non-Current Assets continued Depreciation continued Depreciation rates applying to each class of depreciable asset are initially based on the following useful lives: Leasehold land—long term Buildings on freehold land Leasehold buildings Leasehold improvements Infrastructure, plant and equipment 2014 2013 99 to 120 years 50 years Life of Lease (up to 50 years) 5 to 50 years 3 to 15 years 99 to 120 years 50 years Life of Lease (up to 50 years) 5 to 50 years 3 to 15 years The aggregate amount of depreciation and amortisation allocated for each class of asset during the reporting period is disclosed in Note 4C: Depreciation and amortisation. Assets Held for Sale Assets held for sale are stated in the Statement of Financial Position at the lower of carrying value or fair value less costs to sell. Recoverable amount of an asset is the greater of its fair value less costs to sell and its value in use. Value in use is the present value of the future cash flows expected to be derived from the asset. Where the future economic benefit of an asset is not primarily dependent on the asset’s ability to generate future cash flows, and the asset would be replaced if the Corporation were deprived of the asset, its value in use is taken to be its depreciated replacement cost. 1.24 Intangible Assets The Corporation’s intangibles comprise software for internal use, broadcast licences and spectrum provided by the Australian Government. Software is initially recognised at cost and amortised on a straight-line basis over anticipated useful lives between 3–8 years (2013 3–8 years). These assets are assessed for indications of impairment. The carrying amounts of impaired assets are written down to the lower of their net market selling price or depreciated replacement cost. The Corporation’s right to use broadcast licences and spectrum are held at their fair value. 1.25 Inventories Impairment losses are recognised for any initial or subsequent write-down of assets classified as held for sale to their fair value less costs to sell. Inventories held for resale are valued at the lower of cost and net realisable value. Inventories not held for resale are valued at the lower of cost, adjusted for any loss in service potential, based on the existence of a current replacement cost that is lower than the original acquisition cost or other subsequent carrying amount. Any gains for subsequent increases in fair value less costs to sell for assets classified as held for sale are recognised only to the extent that they are not in excess of the cumulative impairment losses that have been recognised in accordance with AASB 5 Non-current Assets Held for Sale and Discontinued Operations or previously in accordance with AASB 136 Impairment of Assets. If any assets classified as held for sale no longer meet the criteria under AASB 5 Non-current Assets Held for Sale and Discontinued Operations, the Corporation will cease to classify the asset as held for sale. Non-current assets that cease to be classified as held for sale are measured at the lower of: Produced Programs Television programs are produced for domestic transmission and include direct salaries and expenses and production overheads allocated on a usage basis to the program. Production overheads not allocated to programs are expensed in the period in which they are incurred. External contributions received in respect of co-production of television programs are offset against production costs which are recorded as Inventories in the Statement of Financial Position. a.the carrying amount before the asset was classified as held for sale, adjusted for any depreciation, amortisation or revaluations that would have been recognised had the asset not been classified as held for sale; and b. the recoverable amount at the date of the subsequent decision not to sell. 1.23 Impairment of Non-Current Assets The cost of produced television program inventory is amortised as follows: • News, Current Affairs and Live Programs—100% on first screening; • Factual and Entertainment programs based on current topics—100% on first screening; • Childrens, Education and Movies—straight line over three years from completion of production; • All other programs not covered above—90% first screening and 10% second screening or in third year; and All non-current assets except: • Programs not shown within three years of completion or purchase to be amortised 100% in year three. • inventories; The costs of programs produced for Radio are expensed as incurred. Such programs are normally broadcast soon after production, stock on hand at any time being minimal. • assets arising from employee benefits; • financial assets that are within the scope of AASB 139 Financial Instruments: Recognition and Measurement; and • non-current assets (or disposal groups) classified as held for sale in accordance with AASB 5 Non-current Assets Held for Sale and Discontinued Operations; are subject to an assessment as to indicators of impairment under AASB 136 Impairment of Assets. At the reporting date, the Corporation has assessed whether there are any indications that assets may be impaired. Where indications of impairment exist, the asset’s recoverable amount is estimated and an impairment adjustment made if the asset’s recoverable amount is less than its carrying amount. 158 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Purchased Programs Purchased program inventory is amortised in accordance with the policy noted above or over the rights period of the contract (whichever is lesser). Subsequent sales of residual rights are recognised in the period in which they occur. Write-down of Merchandise Inventory The amount of any write-down of inventories to net realisable value and all losses of inventory are recognised as an expense in the period the write-down or loss occurs. The amount of any reversal of any write-down of inventories arising from an increase in the net realisable value will be recognised as a reduction in the amount of inventories recognised as an expense in the period in which the reversal occurs. 159 Financial Performance Financial statements Notes to and Forming Part of the Financial Statements for the year ended 30 June 2014 1. Summary of Significant Accounting Policies continued 2. Events after the Reporting Period 1.25 Inventories continued Australia Network Service Write-down of Inventory Held for Distribution When inventories held for distribution are distributed, the carrying amount of those inventories is recognised as an expense. The amount of any write-down of inventories for loss of service potential, and all losses of inventories are recognised as an expense in the period the write-down or loss occurs. The amount of any reversal of any write-down of inventories arising from a reversal of the circumstances that gave rise to the loss of service potential will be recognised as a reduction in the amount of inventories recognised as an expense in the period in which the reversal occurs. On 13 May 2014, the ABC received a notice of termination from the Department of Foreign Affairs and Trade (DFAT) concerning the contract to deliver the Australia Network Service, consisting of Radio Australia, the Australian Network TV Service and multimedia digital services. This notice was a termination for convenience requiring the ABC to deliver the service until 18 September 2014. 1.26 Provisions The Federal Budget, without any consultation with the ABC, provided DFAT with $10 588 000 to fund the operation of the service up until 18 September 2014, and to reimburse the ABC for any monies that have been Legally Committed for Expenditure in accordance with the contract, which is entitled Funding Agreement for the Provision of a Multiplatform International Media Service. Provisions are recognised when the Corporation has a present legal or constructive obligation as a result of a past event, where it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation and a reliable estimate can be made of the amount of the obligation. 1.27 Taxation Income tax The Corporation is not subject to income tax pursuant to Section 71 of the Australian Broadcasting Corporation Act 1983. The Corporation’s controlled entities, Music Choice Australia Pty Ltd and The News Channel Pty Limited, while subject to income tax, have been inactive since the year ended 30 June 2000 up to and including 30 June 2014. The Corporation’s equity interests in MediaHub Australia Pty Limited, Freeview Australia Pty Limited and National DAB Licence Company Limited are subject to income tax. Under the terms of the contract, the ABC was entitled to recover any amounts that had been Legally Committed for Expenditure from DFAT, subject to the appropriation of funds being made available to DFAT for the purpose of reimbursing the ABC. DFAT, without reference to, or assistance from the ABC, determined that $4 588 000 would be provided in relation to the continuation of the service to 18 September 2014, and $6 000 000 would be made available to reimburse the ABC for any Legally Committed Expenditure. As at 25 July 2014, the Australian Government Solicitor (AGS), acting on behalf of DFAT, has approved $3 041 126 for reimbursements related to Legally Committed Expenditure, being $1 389 000 in relation to Program Inventory, and $1 652 126 in relation to various contracts. This leaves an amount of $2 958 874 outstanding and available to offset other Legally Committed Expenditure, including redundancy costs. Separately, the AGS has indicated that redundancy costs will only be considered for reimbursement once the actual redundancy payments have been made to employees. The ABC estimates that the redundancy costs associated with the closure of the service will be around $10 700 000. Goods and Services Tax (GST) Revenues, gains, expenses and assets are recognised net of the amount of GST except where the amount of GST incurred is not recoverable from the Australian Taxation Office (ATO). In these circumstances, the GST is recognised as part of the cost of acquisition of the asset or as part of the revenue or expense. In view of the gap between the amount available from DFAT, and the estimated redundancy payments for the Australia Network staff, the ABC reached agreement with DFAT on 9 July 2014 to permit the service to be closed ahead of the 18 September 2014 date, with savings achieved through the early termination, able to be applied against the shortfall in termination costs. Work to achieve an early closure is currently underway within the ABC. Receivables and payables are stated with the amount of GST included. On 14 July 2014, the ABC entered into consultation with staff over the final closure of the Australia Network Service, including associated redundancies. This consultation is continuing. The net amount of GST receivable from the ATO is included as a financial asset in the Statement of Financial Position while any net amount of GST payable to the ATO is included as a liability in the Statement of Financial Position. Cash flows are included in the Cash Flow Statement on a net basis. The GST components arising from investing and financing activities which are recoverable from or payable to the ATO are classified as operating cash flows. Commitments and contingencies are disclosed on a net basis. Net GST commitments recoverable from, or payable to the ATO are disclosed. 160 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 161 Financial Performance Financial statements Notes to and Forming Part of the Financial Statements for the year ended 30 June 2014 3. Expenses and Revenue 4. Expenses Notes Expenses Artist fees Auditor's remuneration Communications Computer costs Consultants and contractors Depreciation and amortisation Employee benefits Finance costs Freight Incidental expenses Legal costs Materials and minor items Merchandising and promotion Operating leases and occupancy Program amortisation Program rights Repairs, maintenance and hire Satellite and transmission Transmission services Travel Website and video production Workers' compensation premiums Write-down and impairment of assets Net loss from disposal of assets Net foreign exchange loss—non-speculative Total expenses Own-source income Co-production revenue Interest Insurance settlement Merchandising revenue Net foreign exchange gain—non-speculative Program sales Rent and hire of facilities Royalties Subsidies, grants and contract revenue Technology sales Net gain from disposal of assets Reversals of previous asset write-downs and impairments Other Total own-source income 19 4C 4A 4E 4B 4D 4B 4F 5D 4G 5B 5C 4G 5C 5D 5E 5C Net cost of services 2014 $’000 2013 $’000 3 781 227 24 512 7 608 31 372 91 367 516 075 139 1 084 4 226 2 413 9 877 66 421 31 529 187 639 17 727 17 833 34 016 146 892 17 916 5 598 6 762 2 832 175 1 228 021 3 983 223 23 132 7 385 26 984 95 405 477 499 5 1 033 4 024 2 580 13 106 66 002 31 262 158 046 13 840 17 404 37 281 151 310 16 001 5 664 8 040 6 881 787 1 167 877 56 6 997 78 394 3 930 11 628 27 265 22 254 2 833 3 427 4 524 5 127 166 435 223 7 504 125 79 999 693 4 649 13 138 26 585 21 355 1 388 3 194 158 853 1 061 586 1 009 024 1 023 700 Revenue from Government 6 1 053 853 Share of surplus/(deficit) of jointly controlled entities 9 87 (Deficit)/surplus 162 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 (7 646) (2 311) 12 365 2014 $’000 2013 $’000 4A Employee benefits Wages and salaries Superannuation—defined contribution plans Superannuation—defined benefit plans Leave and other entitlements Separation and redundancies Other employee benefits Total employee benefits 368 104 30 945 39 721 64 378 3 857 9 070 516 075 347 305 26 605 38 535 42 590 12 829 9 635 477 499 4B Suppliers Goods—external parties Services—external parties Services—related entities Operating lease rentals—minimum lease payments Workers' compensation premiums Freight Total suppliers 105 859 290 036 8 980 17 073 6 762 1 084 429 794 104 357 293 561 5 217 17 046 8 040 1 033 429 254 4C Depreciation and amortisation Depreciation Land and buildings Leasehold improvements Infrastructure, plant and equipment Total depreciation 31 973 7 612 42 265 81 850 35 650 9 156 41 302 86 108 Amortisation Intangibles Total amortisation Total depreciation and amortisation 9 517 9 517 91 367 9 297 9 297 95 405 43 549 144 090 187 639 44 432 113 614 158 046 139 139 5 5 1 129 766 231 155 551 2 832 1 166 3 002 146 1 972 595 6 881 Notes 4D Program amortisation Purchased Produced Total program amortisation 4E Finance costs Loans from Department of Finance Other finance costs Total finance costs 20.2C 4F Write-down and impairment of assets Impairment of: Receivables and advances Land and buildings Infrastructure, plant and equipment Assets under construction Impairment of inventory held for sale Total write-down and impairment of assets 4G Net foreign exchange loss Non-speculative Total net foreign exchange loss/(gain) 20.2B 175 175 (693) (693) 163 Financial Performance Financial statements Notes to and Forming Part of the Financial Statements for the year ended 30 June 2014 5. Own Source Income 6. Revenue from Government Notes 5A Sale of goods and rendering of services Goods—external parties Services—external parties Services—related entities Total sale of goods and rendering of services Cost of sales of goods 5B Interest Deposits Total interest 5C Other revenue Subsidies, grants and contract revenue (a) Insurance settlement Other Total other revenue 5D Net gain from disposal of assets Land and buildings Total proceeds from sale Carrying value of assets sold Cost of disposal Net gain from disposal of land and buildings Infrastructure, plant and equipment Total proceeds from disposal Carrying value of assets disposed Cost of disposal Net loss from disposal of infrastructure, plant and equipment Total net gain from disposal of assets Total proceeds from disposal Total carrying value of assets disposed Total costs of disposal Total net gain/(loss) from disposal of assets 5E Reversals of previous asset write-downs and impairments Reversal of impairment losses for: Land and buildings Assets classified as held for sale Total reversals of previous asset write-downs and impairments 2014 $’000 2013 $’000 109 589 12 884 1 633 124 106 111 233 14 664 85 125 982 57 646 57 082 2014 $’000 2013 $’000 6A Revenue from Government—Outcome 1 860 642 830 700 6B Revenue from Government—transmission revenue Outcome 2—satellite and analog transmission Outcome 3—digital transmission Outcome 4—digital radio transmission Total revenue from Government—transmission revenue 80 403 109 103 3 705 193 211 88 669 100 673 3 658 193 000 1 053 853 1 023 700 Total revenue from Government 20.2B 6 997 6 997 7 504 7 504 22 254 5 127 27 381 21 355 125 3 194 24 674 Revenue from Government was received from the Department of Communications (and previously the Department of Broadband, Communications and the Digital Economy). As at 30 June 2014 the Corporation had returned $10 865 833 (2013 $8 555 207) as a repayment of capital related to unspent transmission revenue in previous years. 7. Fair Value Measurements The Corporation has adopted the amendment to AASB 7 Financial Instruments: Disclosures, which requires disclosure of fair value measurements by level in accordance with the following fair value measurement hierarchy: • Level 1—quoted prices (unadjusted) in active markets for identical assets or liabilities; • Level 2—inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly (as prices) or indirectly (derived from prices); and 20 000 (15 000) (1 334) 3 666 - 234 (394) (79) (239) 166 (917) (36) (787) 20 234 (15 394) (1 413) 3 427 166 (917) (36) (787) 3 000 1 524 4 524 • Level 3—inputs for the asset or liability that are not based on observable market data (unobservable inputs). The Corporation does not hold any assets or liabilities that are classified as Level 1 inputs (i.e. with reference to quoted prices (unadjusted) in active markets for identical assets or liabilities). Consequently there have been no recurring fair value measurements transferred between Level 1 and Level 2 for assets and liabilities to 30 June 2014. The fair values of financial instruments that are not traded in an active market (for example over the counter derivatives) are determined using valuation techniques. The Corporation uses a variety of methods and makes assumptions that are based on market conditions at the end of each reporting period. The fair value of forward exchange contracts are determined using a Level 2 technique based on the forward exchange rates at the end of the reporting period. The fair value of forward exchange contracts at 30 June 2014 was a liability of $184 897 (2013 asset of $413 868). The carrying value of cash and cash equivalents, financial assets and non-interest bearing financial liabilities (with the exception of derivatives used for hedging) of the Corporation approximates their fair value and as such they have been omitted from these disclosures. - (a)Subsidies, grants and contract revenue includes $20 802 000 (2013 $20 334 000) received from the Department of Foreign Affairs and Trade (DFAT) for the provision of Australia’s international television service, Australia Network. 164 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 165 Financial Performance Financial statements Notes to and Forming Part of the Financial Statements for the year ended 30 June 2014 7. Fair Value Measurements continued 7. Fair Value Measurements continued The following tables provide an analysis of assets and liabilities that are measured at fair value. Note 7B Valuation technique and inputs for Level 2 and Level 3 fair value measurements Note 7A Fair Value Measurements Level 2 and 3 fair value measurements—valuation technique and the inputs used for assets and liabilities to June 2014 Fair value measurements at the end of the reporting period by hierarchy for assets and liabilities to June 2014 Category (Level 2 Fair value or 2014 Level 3) $’000 Fair value measurements at the end of the reporting period Fair value $’000 Level 2 inputs $’000 Level 3 inputs $’000 Non-financial assets: Land and buildings Infrastructure, plant and equipment Total non-financial assets 661 393 253 945 915 338 182 950 182 950 478 443 253 945 732 388 Total fair value measurement of assets in Statement of Financial Position 915 338 182 950 732 388 Other payables (forward exchange contracts) Total financial liabilities 290 290 290 290 - Total fair value measurement of liabilities in Statement of Financial Position 290 290 - 20 176 20 176 - 20 176 20 176 - Financial liabilities: Liabilities not measured at fair value in the Statement Financial Position: Loans from Department of Finance Total liabilities not measured at fair value in the Statement of Financial Position Valuation technique(s) Inputs used Fair value measurement of assets in Statement of Financial Position Land 2 182 950 Market comparability. Recent sales history for comparable sites as referenced by independent valuers. Buildings 3 478 443 Depreciated Cost to replace replacement cost. the asset given its specialised nature. 3 253 945 Depreciated Carrying value. Infrastructure, replacement cost. plant and equipment Fair value measurement of liabilities in Statement of Financial Position The market Other payables 2 290 Discounted cash flow. forward (forward Future cash flows are exchange rate exchange estimated based on at the end of the contracts) the market forward reporting period exchange rates at the as provided end of the reporting by the ABC's period and the forward contract rate, discounted overseas banking services provider. by the observable yield curves of the respective currency. Financial liabilities not measured at fair value in Statement of Financial Position Loans from 2 20 176 Discounted cash flow. Cash flow government Future cash flows are forecasts over based on timing of the contractual contractual borrowing period. costs and the principal repayment, discounted by the government Terminal bond rate for a bond of (principal) value. equivalent length. The discount rate applied to the cash flow forecasts and the terminal (principal) value, being the Commonwealth Government 3 year bond rate at 30 June 2014. 166 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Range of inputs Relationship of inputs to fair value N/A N/A N/A N/A N/A N/A 1.6% average appreciation over contracted forward rate. The higher the period end market forward rate, the higher the fair value of the liability. $20 000 000 2.69% The higher the cash flow forecast, the higher the fair value of the liability. The higher the terminal value, the higher the fair value of the liability. The lower the discount rate, the higher the fair value of the liability. 167 Financial Performance Financial statements Notes to and Forming Part of the Financial Statements for the year ended 30 June 2014 7. Fair Value Measurements continued 8. Financial Assets Note 7C Reconciliation for recurring Level 3 fair value measurements Recurring Level 3 fair value measurements—reconciliation for assets to June 2014 Financial assets Total Non-financial assets Total 2014 $’000 Opening balance Total gains recognised in net cost of services (a) Depreciation and amortisation Total gains recognised in other comprehensive income (b) Purchases Closing balance - a) These gains/(losses) are presented in the Statement of Comprehensive Income under the following; • Write-down and impairment of assets; • Net loss from disposal of assets; • Net gain from disposal of assets; and • Reversal of previous asset write-downs and impairments. (b)T hese gains are presented in the Statement of Comprehensive Income under “Other Comprehensive Income—Changes in asset revaluation reserve”. There were no liabilities subject to recurring Level 3 fair value measurements for the year ended 30 June 2014. 2014 $’000 721 244 2 147 (81 651) 36 566 54 082 732 388 8A Cash and cash equivalents Cash on hand or on deposit Salary sacrifice funds Public funds held by third parties Total cash and cash equivalents 8B Receivables Goods and services Goods and services—related parties Goods and services—external parties Total receivables for goods and services Other receivables Net GST receivable from the Australian Taxation Office Other Total other receivables Notes 2014 $’000 2013 $’000 20.2A 4 469 344 4 813 5 235 293 322 5 850 20.2A 1 710 4 780 6 490 8 4 716 4 724 3 706 4 300 8 006 9 982 1 408 11 390 14 496 16 114 21 20.2A Total receivables (gross) Less impairment allowance account Goods and services Total impairment allowance 21 (104) (104) (31) (31) Total receivables (net) 14 392 16 083 Receivables are expected to be recovered in: No more than 12 months More than 12 months Total receivables (net) 13 900 492 14 392 15 617 466 16 083 12 418 15 423 1 315 363 177 223 14 496 466 100 70 55 16 114 - - Receivables (gross) are aged as follows: Not Overdue Overdue by: - 0 to 30 days - 31 to 60 days - 61 to 90 days - more than 90 days Total receivables (gross) The impairment allowance account is aged as follows: Not Overdue Overdue by: - 0 to 30 days - 31 to 60 days - 61 to 90 days - more than 90 days Total impairment allowance account (104) (104) (31) (31) Reconciliation of the impairment allowance account Opening balance Amounts written off Amounts recovered or reversed Net increase recognised in deficit Closing balance (31) 27 (100) (104) (31) 30 5 (35) (31) For the year ended 30 June 2014, other receivables did not include forward exchange contracts held as cash flow hedges (2013 $70 287) nor forward exchange contracts at fair value through profit and loss (2013 $300 557). 168 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 169 Financial Performance Financial statements Notes to and Forming Part of the Financial Statements for the year ended 30 June 2014 8. Financial Assets continued 8C Other investments Held to maturity financial assets Total other investments 9. Investments Accounted for Using the Equity Method continued Notes 2014 $’000 2013 $’000 20.2A 194 100 194 100 131 450 131 450 Other investments are all due to be settled within 12 months. 8D Accrued revenue Goods and services Interest receivable Total accrued revenue 20.2A 5 515 302 5 817 5 257 220 5 477 Accrued revenues are all due to be settled within 12 months. 9. Investments Accounted for Using the Equity Method 9. Investments in jointly controlled entities MediaHub Australia Pty Limited Freeview Australia Pty Limited* National DAB Licence Company Limited* Total equity accounted investments Notes 2014 $’000 2013 $’000 20.2A 17 958 17 958 17 871 17 871 * Investment is rounded to Nil as it is less than $1,000. Investments in equity accounted investments are not expected to be recovered in the next twelve months. Summarised financial information of jointly controlled entities MediaHub $’000 Freeview $’000 DAB $’000 Total $’000 2014 Statement of Financial Position Financial assets Non-financial assets Financial liabilities Net assets 22 134 23 557 3 941 41 750 442 432 10 1 1 22 577 23 557 4 373 41 761 Statement of comprehensive income Income Expense Surplus 21 926 21 669 257 2 975 2 975 - 6 6 - 24 907 24 650 257 129 42 87 - - 129 42 87 2013 Statement of Financial Position Financial assets Non-financial assets Financial liabilities Net assets 11 668 31 041 1 194 41 515 279 24 294 9 7 6 1 11 954 31 065 1 494 41 525 Statement of comprehensive income Income Expense Deficit 12 834 19 511 (6 677) 1 999 1 999 - 6 6 - 14 839 21 516 (6 677) Share of deficit of jointly controlled entities Share of net deficit before tax Income tax benefit Share of deficit of jointly controlled entities after tax (3 338) (1 027) (2 311) - - (3 338) (1 027) (2 311) Share of surplus of jointly controlled entities Share of net surplus before tax Income tax expense Share of surplus of jointly controlled entities after tax No dividends were received from any of these entities in 2014 (2013 Nil). MediaHub Australia Pty Limited MediaHub Australia Pty Limited (MediaHub) is a joint venture between the Corporation and WIN Television Network Pty Ltd (WIN) to operate a custom designed play-out facility for television presentation. Both the ABC and WIN own an equal number of ordinary shares in MediaHub. Freeview Australia Limited Freeview Australia Limited (Freeview) is a joint venture between many of Australia’s free-to-air national and commercial television broadcasters to promote consumer adoption of free-to-air digital television within Australia. The ABC holds 160 $0.11 shares (2013 $0.11 shares) equating to an 18% (2013 18%) share in Freeview, with four (2013 four) other broadcasters each also holding an 18% (2013 18%) share in Freeview, with the remaining shares held by a further two (2013 two) broadcasters. National DAB Licence Company Limited National DAB Licence Company Limited (DAB) is a joint venture between the Corporation and Special Broadcasting Services (SBS) to hold the digital radio multiplex licence. Both the ABC and SBS each hold one $1 share in DAB. DAB is not a party to any of the service contracts for the provision of digital radio and does not receive the funds for digital radio operations/broadcast from the Government as these are paid directly to the Corporation and SBS. 170 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 171 Financial Performance Financial statements Notes to and Forming Part of the Financial Statements for the year ended 30 June 2014 10. Non-Financial Assets 10. Non-Financial Assets continued 2014 $’000 2013 $’000 10A Land and buildings Freehold land Fair value Total freehold land 161 688 161 688 157 471 157 471 Buildings on freehold land Fair value Accumulated depreciation Total buildings on freehold land 382 549 (7 273) 375 276 387 436 (16 698) 370 738 21 277 (15) 21 262 16 873 (157) 16 716 Leasehold land Fair value Accumulated depreciation Total leasehold land Leasehold buildings Fair value Accumulated depreciation Total leasehold buildings 66 777 (127) 66 650 67 593 (1 954) 65 639 Leasehold improvements Fair value Accumulated depreciation Total leasehold improvements 49 791 (14 540) 35 251 Total land and buildings excluding capital work in progress 660 127 645 437 1 266 1 075 661 393 646 512 Capital work in progress at cost—Land and buildings Total land and buildings 10B Infrastructure, plant and equipment Fair value Accumulated depreciation Total infrastructure, plant and equipment excluding capital work in progress Capital work in progress at cost—Infrastructure, plant and equipment Total infrastructure, plant and equipment 605 292 (400 417) 204 875 51 321 (16 448) 34 873 599 154 (391 896) 207 258 49 070 41 661 253 945 248 919 Revaluations were conducted consistent with the policy in Note 1.22 Property (Land and Buildings), Infrastructure, Assets Held for Sale and with Note 7 Fair Value Measurements. McGees Property undertook independent valuations for all freehold land and buildings throughout Australia as at 31 December 2013. Leasehold buildings and improvements and Infrastructure, plant and equipment are carried at the Directors’ determination of fair value. Table A1 Reconciliation of the opening and closing balances of property, infrastructure and plant and equipment (to June 2014) As at 1 July 2013 Gross book value Accumulated depreciation and amortisation Net book value as at 1 July 2013 Additions by purchase or internally developed Revaluations and impairments recognised in other comprehensive income Revaluations recognised in the operating result Depreciation Write-down and impairment Disposals Transfers/reclassifications Net book value as at 30 June 2014 Carrying amount as at 30 June 2014 represented by: Gross book value Accumulated depreciation and amortisation Closing net book value as at 30 June 2014 Land Buildings on freehold land Leasehold buildings and improvements Total buildings Total land and buildings Infrastructure, plant and equipment Total $’000 $’000 $’000 $’000 $’000 $’000 $’000 174 344 387 436 (157) (16 698) 118 914 506 350 (18 402) (35 100) 680 694 (35 257) 599 154 1 279 848 (391 896) (427 153) 174 187 370 738 100 512 471 250 645 437 207 258 852 695 - 5 252 723 5 975 5 975 40 507 46 482 20 000 31 147 5 419 36 566 56 566 - 56 566 (199) 265 (31 774) 2 735 (7 612) 3 000 (39 386) 3 000 (39 585) (42 265) 3 000 (81 850) (538) (10 500) (9) (343) (219) 343 (228) - (766) (10 500) (231) (394) - (997) (394) (10 500) 182 950 375 276 101 901 477 177 660 127 204 875 865 002 182 965 382 549 116 568 499 117 682 082 605 292 1 287 374 (14 667) (21 940) (21 955) (400 417) (422 372) 101 901 477 177 660 127 204 875 865 002 (15) 182 950 (7 273) 375 276 A revaluation increment of $19 999 687 (2013 $1 070 236) for land, an increment of $31 146 645 (2013 $3 173 810) for buildings on freehold land and an increment of $5 419 243 (2013 $13 176) for leasehold buildings and improvements were credited to the asset revaluation reserve and included in “Changes in asset revaluation reserve” within Other Comprehensive Income and in Reserves within the Statement of Financial Position. A revaluation increment of $265 587 (2013 Nil) for buildings on freehold land and an increment of $2 734 701 (2013 Nil) for leasehold buildings and improvements were credited as gains within the operating deficit and included in “Reversal of previous asset write-downs and impairments” within the Statement of Comprehensive Income. 172 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Financial Performance 173 Financial statements Notes to and Forming Part of the Financial Statements for the year ended 30 June 2014 10. Non-Financial Assets continued 10. Non-Financial Assets continued Table A2 Table A3 Reconciliation of the opening and closing balances of property, infrastructure and plant and equipment (2012–13) Reconciliation of the opening and closing balances of intangibles (2013–2014) Land As at 1 July 2012 Gross book value Accumulated depreciation and amortisation Net book value as at 1 July 2012 Buildings on freehold land Leasehold buildings and improvements Total buildings $’000 $’000 $’000 188 154 407 472 (44) (12 984) 119 260 Total land and buildings Infrastructure, plant and equipment Total $’000 $’000 $’000 $’000 526 732 714 886 605 410 (31 356) (381 650) (413 006) (18 328) (31 312) 1 320 296 188 110 394 488 100 932 495 420 683 530 223 760 907 290 - 8 579 11 884 20 463 20 463 25 858 46 321 1 070 3 174 13 3 187 4 257 - 4 257 Additions by purchase or internally developed Revaluations and impairments recognised in other comprehensive income Revaluations recognised in the operating result Depreciation Write-down and impairment Disposals Transfers/reclassifications (178) (35 472) (9 156) (44 628) (44 806) (41 302) (86 108) (14 815) (31) (3 002) (159) (3 002) (190) (3 002) (15 005) (146) (917) 5 (3 148) (917) (15 000) Net book value as at 30 June 2013 174 187 370 738 100 512 471 250 645 437 207 258 852 695 174 344 387 436 118 914 506 350 680 694 599 154 1 279 848 Carrying amount as at 30 June 2013 represented by: Gross book value Accumulated depreciation and amortisation Closing net book value as at 30 June 2013 As at 1 July 2013 Gross book value Accumulated depreciation and amortisation Net book value as at 1 July 2013 82 651 (50 811) 31 840 82 651 (50 811) 31 840 4 489 (9 517) 26 812 4 489 (9 517) 26 812 86 962 (60 150) 26 812 86 962 (60 150) 26 812 Additions by purchase or internally developed Amortisation Net book value as at 30 June 2014 Carrying amount as at 30 June 2014 represented by Gross book value Accumulated depreciation and amortisation Closing net book value as at 30 June 2014 Total $’000 Table A4 (157) 174 187 (16 698) 370 738 (18 402) (35 100) 100 512 471 250 10C Intangibles (a) Computer software at cost Accumulated amortisation Total intangibles excluding capital work in progress Capital work in progress at cost—Intangibles Total intangibles (35 257) (391 896) (427 153) 207 258 852 695 645 437 2014 $’000 2013 $’000 86 962 (60 150) 26 812 82 651 (50 811) 31 840 9 475 3 507 36 287 35 347 (a)T he Corporation holds the right to use licences provided by the Australian Government in the broadcast of analogue and digital television and radio. These are held at fair value and due to the conditions attached to these licences, which are asset specific, their fair value is determined on the basis of discounted future cash flows. The Corporation has assessed its licences and considers that their fair value is Nil (2013 Nil). No intangibles are expected to be sold or disposed of within the next 12 months. 174 Computer software $’000 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Reconciliation of the opening and closing balances of intangibles (2012–13) Computer software $’000 Total $’000 As at 1 July 2012 Gross book value Accumulated depreciation and amortisation Net book value as at 1 July 2012 77 613 (41 514) 36 099 77 613 (41 514) 36 099 Additions by purchase or internally developed Amortisation Write-down and impairment Transfers/reclassifications Net book value as at 30 June 2013 5 038 (9 297) 31 840 5 038 (9 297) 31 840 Carrying amount as at 30 June 2013 represented by Gross book value Accumulated depreciation and amortisation 82 651 (50 811) 82 651 (50 811) Closing net book value as at 30 June 2013 31 840 31 840 Table B Assets under construction Land Buildings on freehold land $’000 $’000 Leasehold Total Total Infrastructure, Intangibles buildings and buildings land and plant and improvements buildings equipment $’000 $’000 $’000 $’000 $’000 Total $’000 Carrying amount at 30 June 2014 - 1 224 42 1 266 1 266 49 070 9 475 59 811 Carrying amount at 30 June 2013 - 1 067 8 1 075 1 075 41 661 3 507 46 243 Financial Performance 175 Financial statements Notes to and Forming Part of the Financial Statements for the year ended 30 June 2014 10. Non-Financial Assets continued 10D Assets classified as held for sale Land at carrying value (a) Total assets classified as held for sale 11. Payables 2014 $’000 2013 $’000 12 024 12 024 15 000 15 000 The Corporation issued an open tender on 28 April 2014 for the sale of a property surplus to requirements located at 51 Ferry Road, West End, QLD. Expressions of interest closed on 2 June 2014 and an unconditional contract for the sale of the property was signed on 27 June 2014 for a sale price of $19 000 000 exclusive of GST. A non‑refundable deposit of $1 900 000 has been paid into an escrow account, and the Corporation has recognised the deposit as revenue and as an Other receivable. The remaining sale proceeds will be paid on settlement which is due on 10 November 2014. 10E Inventories Retail Inventory held for sale Provision for stock obsolescence Total retail Broadcasting consumables Inventory not held for sale at cost Total broadcasting consumables 15 867 (34) 15 833 14 543 14 543 Notes 11A Suppliers Trade creditors Total suppliers 20.2A Supplier payables expected to be settled in: No more than 12 months More than 12 months Total supplier payables 11B Other payables Interest payable Salaries and wages Superannuation Unearned revenue Other payables Total other payables 20.2A 20.2A 20.2A 20.2A 20.2A Total other payables expected to be settled in: No more than 12 months More than 12 months Total other payables 2014 $’000 2013 $’000 70 044 70 044 74 609 74 609 69 902 142 70 044 74 421 188 74 609 139 22 831 212 24 926 3 405 51 513 22 759 280 28 604 3 089 54 732 37 873 13 640 51 513 41 367 13 365 54 732 121 557 129 341 34 34 41 41 TV programs held for distribution Purchased Produced In progress Total TV programs held for distribution 26 885 64 238 36 154 127 277 26 989 51 577 60 782 139 348 Other payables includes forward exchange contracts held as cash flow hedges of $227 227 (2013 nil) and forward exchange contracts at fair value through profit and loss of $62 465 (2013 nil). Total inventories 143 144 153 932 12. Interest bearing liabilities Inventories are expected to be recovered in: No more than 12 months More than 12 months Total inventories 115 488 27 656 143 144 130 472 23 460 153 932 During 2014 $41 741 383 (2013 $42 956 018) of inventory held for sale was recognised as an expense. During 2014 $1 722 214 (2013 $1 766 760) of inventory held for distribution was recognised as an expense. 10F Prepayments Prepaid property rentals Prepaid royalties Other prepayments Total prepayments 124 9 391 6 273 15 788 47 8 413 6 099 14 559 Total prepayments are expected to be recovered in: No more than 12 months More than 12 months Total prepayments 12 392 3 396 15 788 10 477 4 082 14 559 176 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Total payables Notes 12. Loans Loans from the Department of Finance Total loans Maturity schedule for loans: Payable within one year Payable in one to five years Payable in more than five years Total loans 20.2A 2014 $’000 2013 $’000 20 000 20 000 - 20 000 20 000 - The balance above represents the first of three draw downs under a loan facility entered into with the Department of Finance to cash-flow the construction of a purpose-built facility in Southbank, Melbourne. The total loan facility is $90 million. Each drawdown is provided on a long term fixed interest rate basis and is repayable in full at maturity. Interest is payable annually in arrears at anniversary date for each drawdown. This first drawdown is at an interest rate of 3.02% and is payable in full on maturity at 8 April 2017. 177 Financial Performance Financial statements Notes to and Forming Part of the Financial Statements for the year ended 30 June 2014 13. Provisions 14. Cash Flow Reconciliation 2014 $’000 2013 $’000 13A Employee provisions Annual leave (a) Long service leave (b) Total employee provisions 53 269 107 344 160 613 53 197 92 225 145 422 Employee provisions are expected to be settled in (c): No more than 12 months More than 12 months Total employee provisions 144 258 16 355 160 613 125 408 20 014 145 422 (c)T he settlement of employee provisions is based on the individual employee’s entitlement to leave. Where an employee has a current entitlement to leave (i.e. could apply to take that leave straight away), the value of that entitlement is included in the employee provisions expected to settle in no more than 12 months. Where the ABC expects that an employee will eventually meet an entitlement for leave (i.e. at some time in the future), but is not yet entitled to that leave, the value of the leave is included in the employee provision expected to settle in more than 12 months. 13B Other provisions Make good Total other provisions 2 400 2 400 2 425 2 425 Other provisions are expected to be settled in: No more than 12 months More than 12 months Total other provisions 1 219 1 181 2 400 911 1 514 2 425 163 013 147 847 Total provisions Reconciliation of the make good provision Opening balance Additional provision made Amounts used Amounts reversed Unwinding of discount or change in discount rate Closing balance 178 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 2 425 (17) (90) 27 55 2 400 Cash and cash equivalents per: Cash Flow Statement Statement of Financial Position Difference 2 486 137 (111) (86) (1) 2 425 4 813 4 813 - 5 850 5 850 - Reconciliation of net cost of services to net cash from operating activities Add revenue from Government (b)Independent actuarial calculations for the Corporation were performed by PricewaterhouseCoopers Securities Ltd as at 30 June 2014. 2013 $’000 Reconciliation of cash and cash equivalents between Statement of Financial Position and Cash Flow Statement Net cost of services (a)The calculation is based on the anticipated length of time taken for an employee to fully settle his/her leave entitlement. 2014 $’000 Adjustment for non-cash items Depreciation of property, plant and equipment Amortisation of intangibles Transfer to/(from) employee provisions Transfer (from) other provisions Impairment of: - receivables and advances - land and buildings - infrastructure, plant and equipment - inventories (Gain)/loss from disposal of assets Unrealised foreign exchange loss/(gain) Changes in assets and liabilities Decrease/(increase) in receivables (Increase)/decrease in accrued revenue (Increase)/decrease in prepayments Decrease/(increase) in inventories (Decrease)/increase in supplier payables (Decrease)/increase in other payables Net cash from operating activities (1 061 586) (1 009 024) 1 053 853 1 023 700 81 850 9 517 15 191 (25) 86 108 9 297 (6 729) (61) 1 129 766 386 551 (3 427) 100 1 166 3 002 2 118 595 787 (614) 1 457 (340) (1 229) 10 237 (10 183) (4 219) 94 028 (3 798) 4 375 2 336 (21 254) 9 804 13 989 115 797 179 Financial Performance Financial statements Notes to and Forming Part of the Financial Statements for the year ended 30 June 2014 15. Contingent Assets and Liabilities 17. Related Party Disclosures continued 2014 $’000 Contingent liabilities—guarantees Balance at beginning of year Net change during the year Total contingent liabilities—guarantees 985 (364) 621 2013 $’000 985 985 The aggregate remuneration of non-executive Directors is disclosed in Note 16: Directors’ Remuneration with remuneration of executive directors disclosed in Note 18: Officers’ Remuneration. Transactions with entities in the wholly owned group Transactions between related parties are on normal commercial terms and conditions no more favourable than those available to other parties unless otherwise stated. The Corporation has provided guarantees and an indemnity to the Reserve Bank of Australia in support of bank guarantees required in the day to day operations of the Corporation. Music Choice Australia Pty Ltd and The News Channel Pty Limited The companies are wholly owned subsidiaries of the Corporation that did not trade during the year to 30 June 2014. Quantifiable Contingencies The Corporation has no material contingent assets as at 30 June 2014 (2013 Nil). The Corporation provided secretarial and accounting services for Music Choice Australia Pty Ltd and The News Channel Pty Limited during the year free of charge. Significant Remote Contingencies The Corporation has no remote contingencies (2013 Nil). Transactions with Joint Venture Entities MediaHub Australia Pty Limited (MediaHub) Two ABC employees are directors of MediaHub. Neither is remunerated nor do they receive any other benefits from MediaHub. Unquantifiable Contingencies In the normal course of activities, claims for damages and other recoveries have been lodged at the date of this report against the Corporation and its staff. The Corporation has disclaimed liability and is actively defending these actions. It is not possible to estimate the amounts of any eventual payments which may be required or amounts that may be received in relation to any of these claims. The Corporation made payments to MediaHub totalling $8 489 633 (2013 $4 869 385) for user fees and other services. The Corporation had made no capital contributions during the year to 30 June 2014 (2013 $1 849 580). The Corporation received $1 632 830 (2013 $85 425) in service fees from MediaHub during the year. 16. Directors’ Remuneration Remuneration received or due and receivable by Directors of the Corporation Further, the Corporation has further commitments similar to the above transactions in future years. 2014 $ 2013 $ 597 031 515 143 Number Number The number of non-executive Directors of the Corporation included in these figures are shown below in the relevant remuneration bands: $0–$29 999 $30 000–$59 999 $60 000–$89 999 $180 000–$209 999 Total number of Directors of the Corporation 17. Related Party Disclosures 6 1 1 8 1 5 1 1 8 All transactions with MediaHub were at arm’s length. Freeview Australia Limited (Freeview) Two ABC representatives are directors of Freeview. Neither is remunerated nor do they receive any other benefits from Freeview. The Corporation contributes towards the operational costs of Freeview in proportion to its shareholding, and may also provide other operational services to Freeview from time to time. The Corporation does not expect to receive any material income from Freeview. As at 30 June 2014, the Corporation had contributed $520 692 (2013 $345 512) towards the operational costs of Freeview. These costs do not constitute a contribution of capital and have been recognised directly in the Corporation’s Statement of Comprehensive Income. All transactions with Freeview were at arm’s length. National DAB Licence Company Limited (DAB) Two ABC employees are directors of DAB. Neither is remunerated nor do they receive any other benefits from DAB. Directors of the Corporation The Directors of the Corporation during the year were: As at 30 June 2014 the Corporation had made contributions of $2 800 (2013 $3 000) towards the operational costs of DAB. These costs do not constitute a contribution of capital and have been recognised directly in the Corporation’s Statement of Comprehensive Income. • The Hon James Spigelman AC QC (Chair) All transactions with DAB were at arm’s length. • Cheryl Bart AO • Jane Bennett • Simon Mordant AM • Matt Peacock • Dr Julianne Schultz AM (retired 27 March 2014) • Mark Scott AO (Managing Director) • Steven Skala AO • Prof Fiona Stanley AC 180 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 181 Financial Performance Financial statements Notes to and Forming Part of the Financial Statements for the year ended 30 June 2014 18. Officers’ Remuneration 18. Officers’ Remuneration continued 18A Expense recognised in relation to Officers’ employment 18B Average annualised remuneration packages for Officers employed at 30 June continued Short-term employee benefits Salary (including leave taken) Performance bonus Other Total short-term employee benefits 2014 $ 2013 $ 2 647 426 311 000 83 261 3 041 687 2 358 429 350 221 91 063 2 799 713 392 631 8 073 39 129 439 833 Superannuation Annual leave accrued Long service leave Total long-term employee benefits - 348 288 3 481 520 3 492 579 Termination payments Total Officers’ remuneration expenses 362 362 (12 311) (5 473) 344 578 Notes 1.This table reports substantive officers of the Corporation who received remuneration in excess of $195 000 during the reporting period. Each row is an averaged figure based on headcount for individuals in the band. 2. ‘Reportable salary’ includes the following: a) gross payments (less any bonuses paid, which are separated out and disclosed in the ‘bonus paid’ column); b) reportable fringe benefits (at the net amount prior to ‘grossing up’ to account for tax benefits); and c) exempt foreign employment income. 3.The ‘contributed superannuation’ amount is the average actual superannuation contributions paid to senior executives in that reportable remuneration band during the reporting period, including any salary sacrificed amounts, as per Officers’ payment summaries. 4. ‘Reportable allowances’ are the average actual allowances paid as per the ‘total allowances’ line on Officers’ payment summaries. 5.‘Bonus paid’ represents average actual bonuses paid during the reporting period in that reportable remuneration band. The bonus paid within a particular band may vary between financial years due to various factors such as individuals commencing with or leaving the entity during the financial year. 6.Various salary sacrifice arrangements were available to senior executives including superannuation, motor vehicle and expense payment fringe benefits. Salary sacrifice benefits are reported in the ‘reportable salary’ column, excluding salary sacrificed superannuation, which is reported in the ‘contributed superannuation’ column. 18C Other employees with gross payments above $195 000 Notes 1. Officers’ remuneration includes Officers concerned with or taking part in the management of the Corporation, including the Managing Director. Average annual reportable remuneration paid 2014 2.The above table is prepared on an accrual basis. Therefore the performance bonus expenses disclosed above may differ from the cash bonus paid in Table 18B. No. 18B Average annualised remuneration packages for Officers employed at 30 June Total remuneration: 2014 No. Total remuneration: $465 000–$494 999 $495 000–$524 999 $525 000–$554 999 $795 000–$824 999 1 2 2 1 Reportable Salary Contributed Superannuation Reportable Allowances Bonus Paid Total Reportable Remuneration $ $ $ $ $ 341 273 407 241 395 200 730 166 87 397 40 907 71 871 93 447 - 55 000 60 000 68 000 - 483 670 508 148 535 071 823 613 6 $195 000 to $224 999 $225 000 to $254 999 $255 000 to $284 999 $285 000 to $314 999 $315 000 to $344 999 $345 000 to $374 999 $375 000 to $404 999 $405 000 to $434 999 $435 000 to $464 999 $465 000 to $494 999 $525 000 to $554 999 2013 No. Total remuneration: $465 000–$494 999 $495 000–$524 999 $795 000–$824 999 Reportable Salary $ 2 2 1 5 345 399 370 635 714 276 Contributed Superannuation $ Reportable Allowances $ 65 551 59 938 91 116 Bonus Paid $ - 55 000 74 998 - Total Reportable Remuneration Contributed Superannuation Reportable Allowances Bonus Paid Total $ $ $ $ $ 174 270 197 662 231 142 252 131 281 980 315 324 343 256 366 203 381 730 408 656 495 652 31 212 36 423 32 323 45 813 44 086 42 656 26 264 29 320 60 877 38 737 30 877 22 18 - 1 883 4 125 3 286 7 200 5 000 15 750 24 500 21 500 - 207 387 238 210 266 769 305 144 331 066 357 980 385 270 420 023 442 607 468 893 526 529 2013 No. $ 465 950 505 571 805 392 69 28 21 5 5 4 4 4 1 2 1 144 Reportable Salary Total remuneration: $195 000 to $224 999 $225 000 to $254 999 $255 000 to $284 999 $285 000 to $314 999 $315 000 to $344 999 $345 000 to $374 999 $375 000 to $404 999 $405 000 to $434 999 $435 000 to $464 999 $465 000 to $494 999 $675 000 to $704 999 $825 000 to $854 999 67 33 19 13 11 8 3 3 1 2 1 1 Reportable Salary Contributed Superannuation Reportable Allowances Bonus Paid Total $ $ $ $ $ 178 705 211 049 238 207 274 632 304 274 327 570 328 862 398 067 412 205 401 643 668 665 696 310 26 140 24 595 27 948 22 940 23 925 23 706 19 313 22 127 41 507 41 615 18 065 40 252 13 211 - 3 121 3 159 3 750 3 808 2 455 6 338 40 750 29 835 90 226 207 966 238 816 269 905 301 380 330 654 357 614 388 925 420 194 453 712 473 304 686 730 826 788 162 182 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Financial Performance 183 Financial statements Notes to and Forming Part of the Financial Statements for the year ended 30 June 2014 18. Officers’ Remuneration continued 20. Financial Instruments continued 18C Other employees with gross payments above $195 000 continued The above table includes 14 employees (2013 48 employees) who terminated during the year and who received a total of $986 171 (2013 $3 202 566) in termination payments. 20.2 Categories of Financial Instruments Notes 20.2A Categories of Financial Instruments Financial Assets Held-to-maturity: Term deposits with an original maturity date greater than 90 days Total 2014 $’000 2013 $’000 8C 194 100 194 100 131 450 131 450 Loans, receivables and cash: Cash and cash equivalents Goods and services receivables Other receivables Accrued revenue Investments accounted for using the equity method Total 8A 8B 8B 8D 9 4 813 6 490 4 300 5 817 17 958 39 378 5 850 4 724 1 037 5 477 17 871 34 959 6.‘Bonus paid’ represents average actual bonuses paid during the reporting period in that reportable remuneration band. The ‘bonus paid’ within a particular band may vary between financial years due to various factors such as individuals commencing with or leaving the entity during the financial year. Fair value through profit and loss (designated): Forward exchange contracts Total 8B - 371 371 7.Various salary sacrifice arrangements were available to other highly paid staff including superannuation, motor vehicle and expense payment fringe benefits. Salary sacrifice benefits are reported in the ‘reportable salary’ column, excluding salary sacrificed superannuation, which is reported in the ‘contributed superannuation’ column. Carrying amount of financial assets 233 478 166 780 12 11A 11B 11B 11B 11B 11B 20 000 70 044 139 22 831 212 24 926 3 115 141 267 74 609 22 759 280 28 604 3 089 129 341 11B 290 290 - 141 557 129 341 1. ‘Total remuneration’ includes part-time arrangements 2.This table reports staff: a)who were employed by the entity during the reporting period; b)whose reportable remuneration was $195 000 or more for the financial period; and c)were not required to be disclosed in Tables A, B or director disclosures. Each row is an averaged figure based on headcount for individuals in the band. 3.‘Reportable salary’ includes the following: a)gross payments (less any bonuses paid, which are separated out and disclosed in the ‘bonus paid’ column); b)reportable fringe benefits (at the net amount prior to ‘grossing up’ to account for tax benefits); and c)exempt foreign employment income. 4.The ‘contributed superannuation’ amount is the average actual superannuation contributions paid to staff in that reportable remuneration band during the reporting period, including any salary sacrificed amounts, as per individuals’ payment summaries. Notes 5.‘Reportable allowances’ are the average actual allowances paid as per the ‘total allowances’ line on individuals’ payment summaries. 19. Auditor’s Remuneration Remuneration to the Auditor-General for auditing the financial statements for the reporting period 2014 $ 2013 $ 228 950 222 500 KPMG has been contracted by the Australian National Audit Office to provide audit services to the Corporation on their behalf. In 2014, KPMG has earned additional fees of $16 350 (2013 $56 208) for services that were separately contracted by the Corporation. 20. Financial Instruments Financial Liabilities At amortised cost: Loans from Government Trade creditors Interest payable Salaries and wages Superannuation Unearned revenue Other payables Total Fair value through profit and loss (designated): Forward exchange contracts Total Carrying amount of financial liabilities 20.1 Capital Risk Management The Corporation manages its capital to ensure that it is able to continue as a going concern through aligning operations with Government funded objectives. The Corporation’s overall strategy remains unchanged from previous years with borrowings limited to operating and financing cash flows used to manage operations and make loan repayments. 184 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 185 Financial Performance Financial statements Notes to and Forming Part of the Financial Statements for the year ended 30 June 2014 20. Financial Instruments continued 20. Financial Instruments continued 20.2 Categories of Financial Instruments continued 20.4 Fair Values of Financial Instruments 2014 $’000 2013 $’000 5B 4G 6 116 (175) 5 941 6 757 693 7 450 5B 881 881 747 747 Designated as fair value through profit and loss: Foreign exchange (loss)/gains Total designated as fair value through profit and loss (75) (75) 79 79 Net (loss)/gain at fair value through profit and loss (75) 79 Notes 20.2B Net gains or losses from Financial Assets Held-to-maturity Interest revenue Foreign exchange (loss)/gains Net gain on held-to-maturity financial assets Loans, receivables and cash Interest revenue Net gain from loans and receivables Net loss from financial liabilities Loans from Government The fair values of long term borrowings are estimated using discounted cash flow analysis, based on current interest rates for liabilities with similar risk profiles. At 30 June 2014, the Corporation had drawn down a $20 000 000 (2013 Nil) loan from the Department of Finance, maturing on 8 April 2017. This is part of a $90 000 000 loan facility to cash-flow the construction of a purpose-built facility in Southbank, Melbourne. The above methods and assumptions were used to estimate the fair values as summarised in the table below: 20.4A Fair value of financial instruments Net gain from financial assets 20.2C Net gains or losses from Financial Liabilities Financial liabilities—at amortised cost Interest and finance expenses Net loss from financial liabilities—at amortised cost Forward exchange contracts The fair values of forward exchange contracts are taken to be the unrealised gain or loss at balance date calculated by reference to current forward exchange rates for contracts with similar maturity profiles. 6 747 4E 8 276 (139) (139) (5) (5) (139) (5) Financial Assets Forward exchange contracts Total Financial Liabilities Loans from Department of Finance Forward exchange contracts Total Carrying amount 2014 $’000 Fair value 2014 $’000 Carrying amount 2013 $’000 Fair value 2013 $’000 - - 371 371 371 371 20 000 290 20 290 20 176 290 20 466 - - 20.3 Financial Risk Management 20.5 Credit Risk The Corporation’s financial risk management policies and procedures are established to identify and analyse the risks faced by the Corporation, to set appropriate risk limits and controls to monitor risks and adherence to limits. The Corporation’s policies are reviewed regularly to reflect changes in the Corporation’s activities. There has been no change in the policies from the previous year. Compliance with policies and exposure limits are reviewed by the Corporation’s internal auditors on a continuous basis. Credit risk refers to the risk that a counterparty will default on its contractual obligations resulting in financial loss to the Corporation. To meet the Corporation’s financial risk management objectives, surplus cash is invested into short term, highly liquid investments with maturities at acquisition date of greater than three months. These investments are included as ‘other receivables’. The Corporation has adopted a policy of only dealing with credit worthy counterparties and obtaining collateral where appropriate, as a means of mitigating the risk of financial loss from defaults. The Corporation assesses credit ratings through independent ratings agencies and if not available, uses publicly available financial information and its own trading record to rate customers. The Corporation’s Treasury function provides advice and services to the business, coordinates access to foreign currency contracts and monitors and assesses the financial risks relating to the operations of the Corporation through internal risk reports. Where appropriate, the Corporation seeks to minimise the effects of its financial risks by using derivative financial instruments to hedge its risk exposures. The use of financial derivatives is governed by the Corporation’s policies as approved by the Board of Directors, which provide written principles on foreign exchange risk, credit risk, the use of financial derivatives and investment of funds. The Corporation does not enter into or trade financial instruments, including derivative financial instruments, for speculative purposes. Credit risk arises from the financial assets of the Corporation, which comprise cash and cash equivalents, trade and other receivables, available-for-sale financial assets and derivative instruments. The Corporation manages its credit risk by undertaking credit checks on customers who wish to take on credit terms. The Corporation has policies that set limits for each individual customer. Ongoing credit evaluations are performed on the financial condition of accounts receivable. The Corporation has no material concentration of credit risk with any single customer as the Corporation has a large number of customers spread across a range of industries and geographical areas. The credit risk arising from dealings in financial instruments is controlled by a strict policy of credit approvals, limits and monitoring procedures. Credit exposure is controlled by counterparty limits that are reviewed and approved by the Board of Directors. The Corporation does not have any significant credit risk exposure to any single counterparty. The credit risk on liquid funds and derivative financial instruments is limited because the counterparties are banks with credit ratings of at least A- as assigned by Standard & Poors. 186 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 187 Financial Performance Financial statements Notes to and Forming Part of the Financial Statements for the year ended 30 June 2014 20. Financial Instruments continued 20. Financial Instruments continued 20.5 Credit Risk continued 20.6 Liquidity Risk continued The Corporation’s maximum exposure to credit risk at reporting date in relation to each class of recognised financial assets is the carrying amount, net of allowance for doubtful debts, of those assets as indicated in the Statement of Financial Position. Maturities for financial liabilities at 30 June 2014 Credit exposure of foreign currency and interest rate bearing investments is represented by the net fair value of the contracts, as disclosed. Not Past Due nor Impaired Categories of financial instruments Financial assets Cash and cash equivalents Goods and services receivables Held to maturity financial assets Other receivables Accrued revenue Investments accounted for using the equity method Carrying amount of financial assets Not Past Due nor Impaired Past Due or Impaired Past Due or Impaired 2014 $’000 2013 $’000 2014 $’000 2013 $’000 4 813 4 412 194 100 4 300 5 817 17 958 231 400 5 850 4 033 131 450 1 408 5 477 17 871 166 089 2 078 2 078 691 691 Ageing of financial assets that are past due but not impaired as at 30 June 2014 0 to 30 days $’000 31 to 60 days $’000 61 to 90 days $’000 90 plus days $’000 Total $’000 2014 Financial assets Goods and services receivables Total past due but not impaired financial assets 1 315 1 315 363 363 177 177 119 119 1 974 1 974 2013 Financial assets Goods and services receivables Total past due but not impaired financial assets 466 466 100 100 70 70 24 24 660 660 1 year or less $’000 1 to 2 years $’000 2 to 5 years $’000 >5 years $’000 Total $’000 2014 Financial liabilities Loans from Government Trade creditors Interest payable Salaries and wages Superannuation Unearned revenue Other payables Total financial liabilities 69 902 139 22 831 212 11 544 3 147 107 775 415 258 673 20 000 1 167 21 167 142 11 800 11 942 20 000 70 044 139 22 831 212 24 926 3 405 141 557 2013 Financial liabilities Loans from Government Trade creditors Interest payable Salaries and wages Superannuation Unearned revenue Other payables Total financial liabilities 74 421 22 759 280 15 786 2 542 115 788 462 226 688 1 167 321 1 488 188 11 189 11 377 74 609 22 759 280 28 604 3 089 129 341 The Corporation has no on demand financial liabilities. 20.6 Liquidity Risk Liquidity risk is the risk that the Corporation will encounter difficulty in meeting obligations associated with financial liabilities. The Corporation is dependent upon revenue from Government. At 30 June 2014, in excess of 86% (2013 86%) of normal activities are funded in this manner, and without this revenue, the Corporation would be unable to meet its obligations. 188 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 189 Financial Performance Financial statements Notes to and Forming Part of the Financial Statements for the year ended 30 June 2014 20. Financial Instruments continued 20. Financial Instruments continued 20.7 Market Risk 20.9 Interest Rate Risk Market risk includes foreign currency risk, which is detailed in Note 20.8: Foreign Currency Risk, and interest rate risk, which is detailed in Note 20.9: Interest Rate Risk. Interest rate risk refers to the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in market interest rates. The Corporation is not exposed to any other price risk on financial instruments. The Corporation is typically not exposed to interest rate risk on borrowings, as all borrowings are at fixed interest rates. The Corporation derives interest revenue from funds invested, which is impacted by interest rate fluctuations. Although, the Corporation is not dependent on interest revenue to continue operations, the table Note 20.7 Market Risk illustrates the impact of a 0.60% (2013 1.20%) movement in the interest rate, on interest revenues. The change in interest revenue is proportional to the change in interest rates. Market risk sensitivity analysis of the risk that the entity is exposed to at 30 June 2014 Effect on Risk variable Change in risk variable Profit and loss % Currency risk Currency risk Currency risk Currency risk Currency risk Currency risk Interest rate risk Interest rate risk USD USD GBP GBP EUR EUR Interest revenue Interest revenue Equity $’000 11.5% -11.5% 11.5% -11.5% 11.5% -11.5% 0.6% -0.6% $’000 (208) 208 (229) 229 (32) 32 1 225 (1 225) (614) 614 (357) 357 - Market risk sensitivity analysis of the risk that the entity is exposed to at 30 June 2013 Change in risk variable Profit and loss % Currency risk Currency risk Currency risk Currency risk Currency risk Currency risk Interest rate risk Interest rate risk USD USD GBP GBP EUR EUR Interest revenue Interest revenue 15.7% -15.7% 15.7% -15.7% 15.7% -15.7% 1.2% -1.2% $’000 (481) 481 (289) 289 (27) 27 2 032 (2 032) Specific Hedges The Corporation enters into forward exchange contracts to cover specific foreign currency payments when exposures of $50 000 or greater (equivalent) are entered into under a firm contract for goods or services involving a specific foreign currency amount and payment date. Exposures are covered if they fall within a set period, which can generally be a minimum of 3 months or maximum of 6 months subject to market conditions. The balance of the hedging reserve in equity is zero, partly reflecting a net loss of $149 274 (2013 net gain of $74 231) on specific hedges of foreign currency purchases as at 30 June 2014. The Corporation’s cash flow hedges were all effective during the period. The following table sets out the gross value to be received under forward exchange contracts, the weighted average contracted exchange rates and the settlement periods of outstanding contracts for the Corporation. Effect on Risk variable 20.10 Hedging Instruments Sell Australian Dollars Equity $’000 (9) 9 (177) 177 - The impact on the Corporation’s surplus is not material. 20.8 Foreign Currency Risk Foreign currency risk refers to the risk that the fair value or future cash flows of a financial instrument will fluctuate due to the changes in foreign exchange rates. The Corporation’s activities expose it primarily to the financial risk of changes in foreign currency exchange rates arising from transactions and assets and liabilities that are denominated in a currency that is not Australian dollars. The Corporation enters into forward exchange contracts to hedge the foreign exchange rate risk arising from some of these transactions. These forward exchange contracts are not designated as cash flow hedges. Buy USD Less than 1 year Buy GBP Less than 1 year Buy EUR Less than 1 year Average Exchange Rate 2014 $’000 2013 $’000 2014 2013 6 666 1 921 0.9234 1.0300 1 676 1 392 0.5370 0.6465 3 312 1 125 0.6535 0.7508 General Hedges The Corporation also enters into forward exchange contracts to cover foreign currency payments when exposures less than $50 000 (equivalent) of a recurrent nature and with varying foreign currency amounts and payment dates are incurred. General cover is typically held between 40% and 60% of estimated exposures for USD, GBP and EUR subject to market conditions. At balance date, the Corporation held forward exchange contracts to buy USD, GBP and EUR. Gains/ losses arising from general hedges outstanding at year end have been taken to profit or loss. The net loss of $35 623 (2013 net gain $339 637) on general hedges of anticipated foreign currency purchases from July 2013 to June 2014 has been recognised at balance date through profit or loss. The Corporation is exposed to foreign currency denominated in United States Dollars (USD), Great British Pounds (GBP) and Euros (EUR). The table at Note 20.7 Market Risk details the effect on the profit and equity as at 30 June 2014 from a 11.5% (2013 15.7%) favourable/unfavourable change in the rate of the Australian Dollar (AUD) against the currencies to which the Corporation is exposed, with all other variables held constant. 190 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 191 Financial Performance Financial statements Notes to and Forming Part of the Financial Statements for the year ended 30 June 2014 21. Financial Assets Reconciliation 23. Reporting by Outcomes continued Financial Assets 2014 $’000 2013 $’000 237 080 176 731 8B 3 706 3 706 9 982 9 982 8B 104 31 233 478 166 780 Notes Total financial assets as per Statement of Financial Position Less: non-financial instrument components Statutory receivables Total non-financial instrument components Add: impairment allowance account Total financial assets as per financial instrument note 22. Assets Held in Trust 2014 $ Monetary Assets 2013 $ Ian Reed Foundation The Corporation is trustee for a foundation with accumulated funds at 30 June as follows: 469 487 11 194 (33 973) 446 708 Total amount held at the beginning of the reporting period Interest received Payments Total amount held at the end of the reporting period 577 601 17 399 (125 513) 469 487 Assets held in trust are monetary assets with monies received under formal trust arrangements. The trust was established for the purpose of the education, encouragement, advancement and general promotion of potential and aspiring writers of radio plays and dramas and is independently managed in accordance with the terms of the trust deed. Funds are held in authorised trustee investments, are not available for other purposes of the Corporation and are not recognised in the financial statements. 23. Reporting by Outcomes Note 23A Net Cost of Outcome Delivery The Corporation’s cost of outcomes is determined through a process that identifies those costs and revenues directly related to the provision of a particular outcome. The allocation of costs for Outcome 2, Outcome 3 and Outcome 4 consist of direct costs of dedicated analog and digital transmission functions. The costs for Outcome 1 represent the costs of undertaking the Corporation’s general operational activities. Outcome 1 Total Expenses Outcome 2 Outcome 3 Outcome 4 Total 2014 $’000 2013 $’000 2014 $’000 2013 $’000 2014 $’000 2013 $’000 2014 $’000 2013 $’000 2014 $’000 2013 $’000 1 051 566 989 051 77 702 85 657 95 431 90 207 3 322 2 962 1 228 021 1 167 877 Income from non‑Government sector Other Total income from non-Government sector 166 470 156 491 - - 52 51 - - 166 522 156 542 166 470 156 491 - - 52 51 - - 166 522 156 542 Net cost/ (contribution) of outcome delivery 885 096 832 560 77 702 85 657 95 379 90 156 3 322 2 962 1 061 499 1 011 335 192 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Note 23B Major Classes of Departmental Expenses, Income, Assets and Liabilities by Outcome The ABC’s assets and liabilities are attributed to Outcome 1 unless they can specifically be attributed to Outcome 2, Outcome 3 or Outcome 4. Note 23B Major Classes of Departmental Expenses, Income, Assets and Liabilities by Outcome Outcome 1 Expenses Employee benefits Suppliers Depreciation and amortisation Program amortisation Finance costs Write-down and impairment of assets Net loss from disposal of assets Net foreign exchange loss Total Income Revenue from government Sale of goods and rendering of services Interest Share of surplus/ (deficit) of jointly controlled entities Other revenue Net gain from disposal of assets Net foreign exchange gain Reversals of previous asset write-downs and impairments Total Outcome 2 Outcome 3 Outcome 4 Total 2014 $’000 2013 $’000 2014 $’000 2013 $’000 2014 $’000 2013 $’000 2014 $’000 2013 $’000 2014 $’000 2013 $’000 515 922 253 906 477 379 250 548 77 702 85 657 153 95 157 120 90 087 3 029 2 962 516 075 429 794 477 499 429 254 90 957 187 639 139 95 405 158 046 5 - - 121 - - 289 - - 91 367 187 639 139 95 405 158 046 5 2 828 6 881 - - - - 4 - 2 832 6 881 - 787 - - - - - - - 787 175 1 051 566 989 051 77 702 85 657 95 431 90 207 3 322 2 962 175 1 228 021 1 167 877 860 642 830 700 80 403 88 669 109 103 100 673 3 705 3 658 1 053 853 1 023 700 124 106 6 997 125 982 7 504 - - - - - - 124 106 6 997 125 982 7 504 87 27 329 (2 311) 24 623 - - 52 51 - - 87 27 381 3 427 - - - - - - - 3 427 - - 693 - - - - - - - 693 4 524 1 027 112 987 191 80 403 88 669 109 155 100 724 3 705 3 658 4 524 1 220 375 1 180 242 (2 311) 24 674 193 Financial Performance Appendices Notes to and Forming Part of the Financial Statements for the year ended 30 June 2014 Appendices 23. Reporting by Outcomes continued for the year ended 30 June 2014 Note 23B Major Classes of Departmental Expenses, Income, Assets and Liabilities by Outcome continued Outcome 1 Assets Cash and cash equivalents Trade and other receivables Other investments Accrued revenue Investments accounted for using the equity method Land and buildings Infrastructure, plant and equipment Intangibles Assets classified as held for sale Inventories Prepayments Total Liabilities Suppliers Other payables Loans Provisions Total Outcome 2 Outcome 3 Outcome 4 Total 2014 $’000 2013 $’000 2014 $’000 2013 $’000 2014 $’000 2013 $’000 2014 $’000 2013 $’000 2014 $’000 2013 $’000 4 813 5 850 - - - - - - 4 813 5 850 14 381 158 608 5 817 16 062 99 472 5 477 7 074 - 6 301 - 11 27 696 - 21 24 996 - 722 - 681 - 14 392 194 100 5 817 16 083 131 450 5 477 17 958 661 393 17 871 646 512 - - - - - - 17 958 661 393 17 871 646 512 250 606 36 287 248 722 35 347 - - 1 434 - 197 - 1 905 - - 253 945 36 287 248 919 35 347 12 024 143 144 15 237 1 320 268 15 000 153 932 14 121 1 258 366 62 7 136 92 6 393 468 29 609 330 25 544 21 2 648 16 697 12 024 143 144 15 788 1 359 661 15 000 153 932 14 559 1 291 000 69 469 51 380 20 000 163 013 303 862 72 982 54 547 147 847 275 376 6 6 740 740 503 133 636 886 185 1 071 66 66 1 1 70 044 51 513 20 000 163 013 304 570 74 609 54 732 147 847 277 188 1ABC Charter and Duties of the Board 2ABC Board and Board Committees 3ABC Organisation, as at 30 June 2014 4ABC Advisory Council 5ABC Code of Practice 6ABC Television Content Analysis 7ABC Radio Networks Content Analysis 8Promotion and Market Research 9 Performance Pay 10Consultants 11 Overseas Travel Costs 196 197 200 202 205 214 217 217 217 218 219 12 Reports Required by Legislation 220 13 Staff Profile 221 14Awards 221 15Television Transmission Frequencies229 16Radio Transmission Frequencies 232 17Radio Australia and Australia Network Transmission and Distribution 237 18 ABC Offices 239 19 ABC Shops 245 Glossary248 Indexes249 24. Controlled Entities Place of incorporation Beneficial percentage held by economic entity Beneficial percentage held by economic entity 2014 2013 Ultimate parent entity: Australian Broadcasting Corporation Controlled entities of Australian Broadcasting Corporation: Music Choice Australia Pty Ltd Australia 100% 100% The News Channel Pty Limited Australia 100% 100% Music Choice Australia Pty Ltd and The News Channel Pty Ltd have been dormant since 2000 and have not traded in the year ended 30 June 2014. As a result, consolidated financial statements for the ABC Group have not been presented as the operations and results of the Corporation are reflective of those of the consolidated entity. 194 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Appendices 195 Appendices Appendix 1—ABC Charter and duties of the Board From the Australian Broadcasting Corporation Act 1983 6 Charter of the Corporation (1) The functions of the Corporation are: (a)to provide within Australia innovative and comprehensive broadcasting services of a high standard as part of the Australian broadcasting system consisting of national, commercial and community sectors and, without limiting the generality of the foregoing, to provide: (i) broadcasting programs that contribute to a sense of national identity and inform and entertain, and reflect the cultural diversity of, the Australian community; (ii) broadcasting programs of an educational nature; (b)to transmit to countries outside Australia broadcasting programs of news, current affairs, entertainment and cultural enrichment that will: (iii)the responsibility of the Corporation as the provider of an independent national broadcasting service to provide a balance between broadcasting programs of wide appeal and specialised broadcasting programs; (iv)the multicultural character of the Australian community; and (v) in connection with the provision of broadcasting programs of an educational nature—the responsibilities of the States in relation to education; and (b)the Corporation shall take all such measures, being measures consistent with the obligations of the Corporation under paragraph (a), as, in the opinion of the Board, will be conducive to the full development by the Corporation of suitable broadcasting programs. (3)The functions of the Corporation under subsection (1) and the duties imposed on the Corporation under subsection (2) constitute the Charter of the Corporation. (ii) enable Australian citizens living or travelling outside Australia to obtain information about Australian affairs and Australian attitudes on world affairs; and (4)Nothing in this Section shall be taken to impose on the Corporation a duty that is enforceable by proceedings in a court. (c) to encourage and promote the musical, dramatic and other performing arts in Australia. Note: See also section 31AA (Corporation or prescribed companies to be the only providers of Commonwealth-funded international broadcasting services). (2)In the provision by the Corporation of its broadcasting services within Australia: (a)the Corporation shall take account of: (i) the broadcasting services provided by the commercial and community sectors of the Australian broadcasting system; (ii) the standards from time to time determined by the ACMA in respect of broadcasting services; 8 Duties of the Board (1) It is the duty of the Board: (a)to ensure that the functions of the Corporation are performed efficiently and with the maximum benefit to the people of Australia; (b)to maintain the independence and integrity of the Corporation; (c)to ensure that the gathering and presentation by the Corporation of news and information is accurate and impartial according to the recognized standards of objective journalism; and (d) to ensure that the Corporation does not contravene, or fail to comply with: (i) any of the provisions of this Act or any other Act that are applicable to the Corporation; or (ii) any directions given to, or requirements made in relation to, the Corporation under any of those provisions; and 196 broadcasting, or any matter of administration, that is relevant to the performance of the functions of the Corporation and requests the Board to consider that policy in the performance of its functions, the Board shall ensure that consideration is given to that policy. (e)to develop codes of practice relating to: (i) encourage awareness of Australia and an international understanding of Australian attitudes on world affairs; and (ba)to provide digital media services; and Appendix 1—ABC Charter and duties of the Board continued AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 (i) programming matters; and (ii) if the Corporation has the function of providing a datacasting service under section 6A—that service; and to notify those codes to the ACMA. (3)Nothing in subsection (1) or (2) is to be taken to impose on the Board a duty that is enforceable by proceedings in a court. (2)If the Minister at any time furnishes to the Board a statement of the policy of the Commonwealth Government on any matter relating to Appendix 2—ABC Board and Board Committees ABC Board Board Committees Members and attendance at meetings Human Resources Committee The ABC Board held six meetings during 2013–14. The Human Resources Committee considers the remuneration of the Managing Director and Executives, and the Managing Director’s annual performance appraisal. The Committee did not formally meet in 2013–14 as these matters were dealt with in Board meetings. Member Meetings attended James Spigelman AC QC, Chairman 6 Mark Scott AO, Managing Director 6 Steven Skala AO 6 Julianne Schultz AM (term ended 26 March 2014) 4 Cheryl Bart AO 6 Jane Bennett 6 Fiona Stanley AC 3 Simon Mordant AM Matt Peacock, Staff Elected Director Finance Committee The role of the Finance Committee is to assist the Board and management of the ABC to optimise the financial performance and efficiency of the Corporation, consistent with stated objectives, and to establish and maintain best practice financial management services including performance measurement. The Finance Committee held four meetings in 2013–14: Meeting No. 3 2013 9 October 2013 Meeting No. 4 2013 5 December 2013 5 Meeting No. 1 2014 2 April 2014 6 Meeting No. 2 2014 30 May 2014 Requests made to the Board by the Minister under s.8(2) Meetings during 2013–14 were attended by Cheryl Bart (Chair of the Finance Committee), Julianne Shultz, Steven Skala and Simon Mordant. In 2013–14, neither the Minister for Communications nor the former Minister for Broadband, Communications and the Digital Economy made any requests to the Board under s.8(2) of the Australian Broadcasting Corporation Act 1983. Appendices 197 Appendices Appendix 2—ABC Board and Board Committees continued Member Cheryl Bart AO Steven Skala AO Julianne Schultz AM Simon Mordant AM Position on Committee Meetings eligible to attend Meetings attended Committee Chairman Director 4 4 4 4 Director 2 2 Director 4 3 All meetings were attended by the Managing Director and the Chairman of the Board. In 2013–14, Board members were invited to attend all ABC Finance Committee meetings. Committee meetings are also attended by the Chief Operating Officer and Director of Business Services. During the year the Finance Committee monitored the ABC’s financial plans, budgets and budget performance. It considered and endorsed the ABC’s annual budget allocations for approval by the Board, including the annual Capital Budget and Strategy. The Committee undertook a market assessment of the ABC’s insurance premiums, and reviewed the controls and governance of the AusAID funded International Development projects managed by the ABC’s International Division. In 2013–14, the Finance Committee reviewed ABC Commercial’s financial performance and undertook a comprehensive review of its retail operations. Audit and Risk Committee The Board is required to ensure that the functions of the Corporation are performed with integrity, efficiency and maximum benefit to the people of Australia (see s.8(1)(a) and (b) of the Australian Broadcasting Corporation Act 1983). In connection with the discharge of these duties, the Audit and Risk Committee provides the Board with assistance and advice on the ABC’s risk, control and compliance framework and its external accountability responsibilities. The Committee’s responsibilities are detailed in its Charter and include: • Assisting the Board to discharge its oversight and governance responsibilities in relation to the Corporation’s: –– Internal Control Framework. –– Financial Reporting and Management. –– Risk Management. • Providing a forum for communication between the Board, senior management and both the internal and external auditors. • Monitoring and reviewing the independence, integrity and objectivity of the Corporation’s internal and external auditors. • Monitoring and reviewing compliance with standards of ethical behaviour expected within the Corporation. The Audit and Risk Committee held five meetings in 2013–14: Meeting No.3 2013 26 July 2013 Meeting No.4 2013 10 October 2013 Meeting No.5 2013 5 December 2013 Meeting No.1 2014 3 April 2014 Meeting No.2 2014 3 June 2014 Meetings during 2013–14 were attended by Steven Skala AO (Chair of the Audit and Risk Committee), Cheryl Bart AO, John Brown and Richard Rassi. John Brown’s appointment as an external member of the Audit and Risk Committee ended in July 2013. The Corporation expressed appreciation for his valuable contribution during the term of his appointment. Richard Rassi was appointed to the Audit and Risk Committee in October 2013 and is not a member of the ABC Board. Member Steven Skala AO Cheryl Bart AO John Brown Richard Rassi Meetings eligible to attend Meetings attended Committee Chairman Director 5 5 5 4 External Member External Member 1 1 4 4 In 2013–14 Board members were invited to attend all ABC Audit and Risk Committee meetings. Committee meetings were also attended by the Chief Operating Officer, Head Group Audit and representatives of the Australian National Audit Office (ANAO) and its nominated representative KPMG. The Chairman of the Board, the Managing Director and other members of the Board also attended Committee meetings. –– Legislative Compliance. 198 Position on Committee AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Appendix 2—ABC Board and Board Committees continued During 2013–14 the Audit and Risk Committee received information papers related to ABC strategic risks, risk management, the ABC Fraud Control Plan and underlying risk assessment, internal and external audit performance, business continuity, the coordination of internal and external audit, Corporation projects, compliance matters and matters related to the preparation and finalisation of Annual Financial Statements. In 2013–14 the ABC’s processes were reviewed against the ANAO Better Practice Guide on the Preparation of Financial Statements by Public Sector Entities, which confirmed they align with better practice. At its meetings, the Audit and Risk Committee endorsed the 2012–13 Annual Financial Statements and monitored progress against the 2013–14 Audit Plan. During 2013–14, the Committee considered the findings of audit reports and noted the implementation of audit recommendations by management, fraud awareness initiatives and fraud investigations undertaken. The Committee also dealt with matters related to, and reports from, external audit and the Corporation’s requirement to formally report on compliance with the Commonwealth Authorities and Companies Act 1997. During the year, the Committee met separately with the ANAO and KPMG without management present. During its meetings in 2013–14, the Committee endorsed the revised Group Audit Charter and the 2014–15 Audit Plan for approval by the Board. Group Audit Group Audit provides an independent and objective audit and advisory service which is designed to add value and improve the Corporation’s operations. Group Audit helps the ABC to achieve its objectives by bringing a systematic and disciplined approach to evaluate and improve the effectiveness of risk management, control and governance processes. Group Audit is responsible to the Audit and Risk Committee for contributing to the achievement of the Corporation’s goals and objectives by: • Assisting management in evaluating processes for identifying, assessing and managing the key operational, financial and compliance risks of the ABC. • Assisting management in evaluating the effectiveness of internal control systems, including compliance with internal policies. • Recommending improvements to the internal control systems established by management. • Playing an active role in developing and maintaining a culture of accountability and integrity. • Being responsive to the Corporation’s changing needs, striving for continuous improvement and monitoring integrity in the performance of its activities. • Facilitating and supporting the integration of risk management into day-to-day business activities and processes. • Promoting a culture of self assessment and adherence to high ethical standards. Group Audit is responsible for generating and implementing the ABC’s Audit Plan, which seeks to ensure that audits focus on key areas of risk to the Corporation. The Audit Plan is endorsed by the Audit and Risk Committee and approved by the Board annually. In 2013–14 Group Audit performed unscheduled reviews at the specific request of management and continued to utilise technology to undertake continuous auditing and monitoring of transactional data. Group Audit also provided advice and guidance on good governance, policies and controls, and provided advice and input on a number of key projects and initiatives being undertaken by the Corporation. Group Audit also reviewed the processes implemented by the Corporation to support reporting requirements in respect of compliance with the Commonwealth Authorities and Companies Act 1997. During 2013–14 Group Audit continued to operate with a combination of in-house staff and outsourced external providers. This provided access to expertise in specialist areas and supplemented internal resources and experience. The external providers were appointed following an open market tender conducted in the first half of 2012–13. Coordination with external auditors Group Audit continued to liaise with the ABC’s external auditors, the ANAO and its nominated representative, KPMG, who were reappointed during 2013–14. It sought advice on proposed areas of focus, the identification of areas of potential external audit reliance on Group Audit and to ensure that there was minimal duplication of audit coverage. The ANAO, KPMG and Group Audit developed a Co-ordinated Audit Plan for 2013–14 highlighting areas of audit coverage and reliance, as well as audit coverage of ABC strategic risk and financial reporting risk areas. Appendices 199 Appendices Appendix 3—ABC Organisation, as at 30 June 2014 Managing Director Chief of Staff Head, Audience and Consumer Affairs Head, Editorial Policies Project Manager, Work Health and Safety Mark Scott AO Ann Chesterman Kirstin McLiesh Alan Sunderland Linda Taylor Audience and Marketing Director of Audience and Marketing Head, Marketing (ABC Commercial) Head, Marketing (ABC International) Head, Marketing (Radio) Head, Marketing and Promotions (Television) Head, Research and Marketing Manager, Marketing and Communications (News) Manager, Marketing (Innovation) Leisa Bacon Lisa Hresc John Woodward Warwick Tiernan Diana Costantini Lisa Walsh Director of Innovation Angela Clark Head, Architecture and Development Ciaran Forde Head, Digital Education Annabel Astbury Head, Online and Mobile Mark Dando Head, Strategic Development Vacant CEO of ABC International Chief Operating Officer Head, Asia Head, Digital Operations Head, Pacific and Mekong Manager, Policy and International Relations Network Controller, Radio Australia TV Controller, Australia Network Melissa Firth (Acting) Natalie Waller Sharon Ramsay-Luck Lynley Marshall Anne Milne Clement Paligaru David Hua Domenic Friguglietti Joanna Corbett Ryan Egan Patrick Emmett Legal and Business Affairs Jessica Ellis Regina Hoekstra Claire M Gorman Liz White Director of Corporate Affairs Michael Millett Head, Corporate Affairs Sophie Mitchell Head, Corporate Governance Judith Maude Media Manager Nick Leys State/Territory Directors 200 Innovation Natasha Nolland Corporate Affairs Director, ACT Director, NSW Director of Corporate Strategy and Planning David Anderson Head, Converged Media Policy Mark Tapley Head, Strategic Policy David Sutton ABC International Robert Patterson Cheryl Scroope Christopher Smyth Mark Bowling Drew Radford (Acting) Andrew Fisher (Acting) Randal Mathieson Mark Yates (Acting) Corporate Strategy and Planning Jane Wilson ABC Commercial Director of ABC Commercial Chief Financial Officer General Manager, Digital Business Development General Manager, Music and Events General Manager, Sales and Business Development General Manager, Video Entertainment and Distribution Head, ABC Retail Manager, Policy Manager, Publishing Director, NT Director, Queensland Director, SA Director, Tasmania Director, Victoria Director, WA Elizabeth McGrath Peter Longman Director of Legal and Business Affairs Deputy General Counsel Deputy General Counsel Head, Business Affairs Rob Simpson Michael Martin Jennifer Wright Georgina Waite News Director of News Head, Budgets and Governance Head, Business Head, Current Affairs Head, News Content Head, Newsgathering AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Kate Torney John Turner Roland Clifton-Bligh Bruce Belsham Gaven Morris Craig McMurtrie Appendix 3—ABC Organisation, as at 30 June 2014 continued Head, News Projects Head, Operations Head, Strategy and Staff Development Fiona Reynolds Rebecca Matthews Michele Fonseca Operations Chief Operating Officer Head, Capital Works Head, Group Audit Head, Operations Planning David Pendleton Mark Woodley Alison Hamill Michael Ward Business Services Director of Business Services Brian Jackson Head, Corporate Treasury and Performance Measurement Fulvio Barbuio Head, Finance Gareth Thompson (Acting) Head, Financial Control Toni Robertson Head, Human Resources Operations Greg Fromyhr Head, Property Services Aziz Dindar (Acting) Manager, Capital Expenditure and Planning Tim Stubbings Manager, Group Budgets Philip Cahill Manager, Policy and Projects Janet Kalivas Manager, Procurement Jagdeep Singh Manager, Risk and Insurance Kylie McKiernan Communication Networks Director of Communication Networks Head, Broadcast Network Services Head, Transmission Network Services Manager, Spectrum Regulatory Strategy Adrian Potter Marie Wines Mark Spurway Dilip Jadeja ABC Resources Director of ABC Resources General Manager, Resource Sales Head, Broadcast Operations Head, Content Services Head, Production Planning and Business Manager, Strategy and Projects David Cruttenden Patrick Austin Mark Nealon Mary Jane Stannus Andrew Cavenett Judy Grant Technology Director of Technology Ken Gallacher Deputy Director of Technology Margaret Cassidy Head, Information Technology Services Ping-Fai Tse Head, Technical Services Robert Hynen Head, Technology Architecture and Development Tony Silva Manager, Business Continuity Stephen Flohr Technology Business Partner, News Caleb Dunstan Technology Business Partner, Radio Cathy Scanlon Technology Business Partner, Television Roger Dunkerley People Director of People Samantha Liston Head, Human Resources Rachel Simons Head, Human Resources Vanessa MacBean Head, Indigenous Employment and Diversity Phillipa McDermott Head, Learning Tina Osman Head, Planning and Performance Charlie Naylor Head, Policy, Communications and Projects Kate Marshall Radio Director of Radio Kate Dundas Group Program Director Michael Mason Head, Industry Policy and Strategy Jane Connors Head, Multiplatform and Content Development Linda Bracken Head, Technology and Digital Planning Mark Bowry Manager, ABC Classic FM Richard Buckham Manager, Metropolitan Local Radio Jeremy Millar Manager, ABC NewsRadio Helen Thomas Manager, Policy Cathy Duff Manager, Regional Local Radio Linda Bracken (Acting) Manager, Radio National Deborah Leavitt (Acting) Manager, triple j Chris Scaddan Appendices 201 Appendices Appendix 3—ABC Organisation, as at 30 June 2014 continued Appendix 4—ABC Advisory Council continued Television Director of Television: Q&A is looking for opportunities to feature single guests rather than a panel to enable in-depth questioning from audiences. The program has traditionally adopted a single‑guest format for significant political leaders such as the Prime Minister. This format has also been used successfully to feature guests such as Bill Gates and Christine Lagarde. Director of Television Richard Finlayson Head, Arts Katrina Sedgwick Head, Business and OperationsPaul Crockford (Acting) Head, Children’s Television Deidre Brennan Head, Entertainment Jon Casimir Head, Factual Phil Craig Head, Fiction Head, Indigenous Head Programming, ABC1 and ABC2 Head, Sport and Events Head, TV Content and Creative Development Head, TV Strategy and Digital Products Carole Sklan Sally Riley Brendan Dahill Justin Holdforth Stuart Menzies Rebecca Heap Appendix 4—ABC Advisory Council In 2013–14, the ABC Advisory Council met three times. It made two recommendations and 21 commendations. Advisory Council members Member Ms Joan McKain, Convenor (Lake Cathie, NSW) Mrs Melissa Cadzow (Glenside, SA) Mr Gideon Cordover (Leichhardt, NSW) Mr Scott Cowans (Ellenbrook, WA) Ms Kate Duncan (Coburg North, Victoria) Mrs Charmaine Foley (Nambour, Queensland) Ms Kez Hall (Darwin, NT) Mrs Rena Henderson (Preston, Tasmania) Mr Nakul Legha (Gungahlin, ACT) Ms Heron Loban (Oxley, Queensland) Mr Rob Ryan (Holland Park East, Queensland) Mr Ben Spence (Narrabri, NSW) Summary of recommendations, responses and commendations 2013–14 Recommendations Recommendation R1/2/13—Depiction of smoking on television The Advisory Council recommends that the ABC investigate the proliferation of cigarette smoking and other drug use in television programs with a view to ensuring that, as far as possible, any such depiction is not gratuitous and can be justified by context. Director of Television: ABC Television does not believe there has been a proliferation of cigarette smoking or other drug use in its programs, and is confident that depictions of such activities are justified by context. 202 There is a difficult balance to be struck by program makers between the danger of encouraging potentially damaging habits, particularly among the young, and the need to realistically reflect the range of public attitudes and behaviour. The ABC considers that in drama, comedy and factual programs, there are cases where depictions of smoking or drug use are essential to a character or story. In making judgements about the suitability of programs for particular audiences and classification time zones, ABC Television’s classifiers take note of smoking and drug use, particularly when programs are directed at a younger audience. ABC Television also takes note of the requirements of the Tobacco Advertising Prohibitions Act 1992. The Associated Standard on Television Program Classification contains specific guidelines for drug use at each classification level, which are carefully applied by the ABC’s classifiers. Depictions of smoking and other drug use are also captured within Section 7 (Harm and Offence) of the ABC Editorial Policies. Depictions which promote or encourage drug use are not permitted at any classification level. In practice, this often means that content will include the depiction of the drug users experiencing negative consequences or living in bleak circumstances; in this way, drug use is neither glorified nor advocated within ABC Television content. Recommendation R1/1/14—Q&A Following the success of the Q&A program featuring Christine Lagarde, the Managing Director of the International Monetary Fund, the Advisory Council recommends future Q&A programs focus on single-issue topics with guests who have extensive expertise. AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Commendations Science Forum The ABC Advisory Council commends the Western Australia State Director and ABC staff for the outstanding Science Forum held in July 2013. Professor Fiona Stanley and Professor Lyn Beazley made a valuable contribution to the event which involved an impressive array of guests. The Council was pleased that Central Perth TAFE students were invited to produce a video of the event. The Checkout The ABC Advisory Council commends the makers of The Checkout for the well-researched programs which meet the ABC’s Charter obligations of informing, educating and entertaining Australians. Adam Hills Tonight The ABC Advisory Council commends Adam Hills Tonight for innovative comedic ideas, clever use of audience participation, and entertaining guests. Cliffy The ABC Advisory Council commends Cliffy, the dramatisation of Cliff Young’s victory in the 1983 Sydney to Melbourne Ultra Marathon. It was a heart‑warming depiction of an epic accomplishment by a unique Australian, featuring an Australian cast. ABC On The Road (ABC Exhibition Trailer) The ABC Advisory Council commends the work of the ABC Exhibition Trailer team. Since its launch, the Exhibition Trailer has exhibited at over 200 events nationally in more than 60 locations. It has travelled around Australia eight times and provided a valuable connection between the ABC and Australian communities. Recognition of Traditional Owners The Advisory Council commends the Bonner Committee and State and Territory Directors for the national approach to reconciliation. The ABC has recognised the traditional custodians of the land by unveiling plaques at ABC offices in capital cities. Four Corners—“Fashion Victims” The Advisory Council commends Sarah Ferguson and the Four Corners team for Fashion Victims. This powerful documentary revealed the human cost paid by workers engaged in garment manufacturing in Bangladesh for fashion retailers in wealthy nations such as Australia. Autopsy on a Dream and The Dream of Perfection The ABC Advisory Council commends the ABC for delivering the 1968 BBC documentary, Autopsy on a Dream to Australian audiences together with The Dream of Perfection. The two documentaries marked the 40th anniversary of an iconic Australian landmark, the Sydney Opera House. 2013 Federal Election coverage The ABC Advisory Council commends the ABC for its outstanding multi-platform coverage of the 2013 Federal election. The coverage fulfilled the ABC Charter to inform, educate and entertain through the variety of content, competent reporting and presenting, and innovations such as Vote Compass and Fact Check. Management of the ABC The ABC Advisory Council commends ABC management for supporting the reporting of surveillance by intelligence agencies. The story was in the public interest and demonstrates the independence of the ABC. Redesign My Brain with Todd Sampson The ABC Advisory Council commends the production team of the Redesign My Brain with Todd Sampson series. The series was engaging and educational. Redfern Now—Series 2 The ABC Advisory Council commends the production team of Redfern Now, Series 2, which explored controversial issues in a realistic manner. The Council was impressed by the storylines, acting and direction. Redfern Now, Series 1 and 2, have made a valuable contribution to reconciliation. Kakadu The ABC Advisory Council commends the production team of the Kakadu series, which showcased the National Park using dramatic cinematography. The series demonstrated the continuing ecological and spiritual value of Kakadu. Appendices 203 Appendices Appendix 4—ABC Advisory Council continued Appendix 5—ABC Code of Practice Keating First Footprints The ABC Advisory Council commends Kerry O’Brien and the production team of Keating. Kerry O’Brien’s in-depth questioning enabled the audience to gain an understanding of Keating’s political life, character and personality. The ABC Advisory Council commends the producers of First Footprints. The groundbreaking series drew on the knowledge of traditional owners and the work of archaeologists to tell the story of Australia’s first inhabitants. It is a valuable educational resource which challenges some of the longstanding misconceptions about Australia’s history and culture. Current as at 30 June 2014; last updated 1 February 2014. Dr Who The ABC Advisory Council commends the ABC for being the home of Doctor Who in Australia for all of its record-breaking 50–year history. The ABC gave Whovians the chance to celebrate this important anniversary with a live global simulcast, a fast-tracked series, merchandise, events at ABC Shops, hand‑picked classics on iview and the commemorative exhibition at the ABC Ultimo Centre. Whitlam: The Power and the Passion The ABC Advisory Council commends the ABC for the production of Whitlam: The Power and the Passion. The program was an informative and engaging account of the Whitlam government and serves as an important archive of Australian political history. John Clarke and Brian Dawe The ABC Advisory Council commends John Clarke and Brian Dawe for 25 years of excellent satirical commentary on important issues facing the nation each week. Conversations with Richard Fidler The ABC Advisory Council commends Conversations with Richard Fidler for the quality and breadth of the guest line-up and the diverse selection of topics. Summer Documentary Line-up The ABC Advisory Council commends the documentary team for the summer line-up, in particular the strong component of Australian content. Programs such as Lizard Kings, The Kangaroo Gang, Possum Wars, Dingo: Wild Dog at War and Hello Birdy were educational and entertaining. Australia Day programming The ABC Advisory Council commends the ABC’s Australia Day programming. The multi-platform coverage provided a cohesive, respectful and positive treatment of Australian cultural diversity, history and events. I. Regulatory Framework The ABC Board is required, under section 8(1)(e) of the ABC Act, to develop a code of practice relating to its television and radio programming, and to notify this code to the Australian Communications and Media Authority (“the ACMA”). A complaint alleging the ABC has acted contrary to its Code of Practice in its television or radio programming may be made to the ABC. A complainant is entitled under section 150 of the Broadcasting Services Act 1992 (Cth) (“the BSA”) to take their complaint to the ACMA if, after 60 days, the ABC fails to respond to the complainant or the complainant considers the ABC’s response is inadequate. Section 150 of the BSA empowers the ACMA to investigate a complaint alleging the ABC has, in providing a national broadcasting service, breached its Code of Practice. The ACMA can decline to investigate the complaint under section 151 of the BSA if it is satisfied that the complaint does not relate to the ABC Code of Practice, or that the complaint is frivolous or vexatious or was not made in good faith. The ACMA’s jurisdiction under sections 150-151 does not encompass the ABC’s print content or content disseminated by the ABC over the internet or through mobile devices. However, the ACMA has separate jurisdiction under Schedule 7 of the BSA in relation to content hosted on websites or transmitted through mobile services where that content is either “prohibited content”1 or “age‑restricted content”2. The ACMA is empowered under Schedule 7 to require content service providers and content hosts to remove or prevent access to these types of content. The ABC voluntarily complies with the Content Services Code developed by the Internet Industry Association and registered as an industry code with the ACMA under clause 85 of Schedule 7 of the BSA. The Content Services Code does not apply to content delivered through online or mobile services where that content has been previously transmitted on radio or television. Except as expressly provided by the BSA, the regulatory regime established by the BSA does not apply to the ABC: section 13(5) of the BSA, and section 79 of the ABC Act. 204 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 II. Scope of the Code The requirements of this Code are set out in the sections dealing with Interpretation and Standards in Part IV and the Associated Standard in Part V. The Standards in Part IV apply to radio and television programs broadcast by the ABC on its free-to-air television or radio broadcasting services. The Associated Standard in Part V applies only to television programs broadcast by the ABC on its domestic free-to-air television services. This Code does not apply to any complaint which the ABC had decided not to investigate or, having accepted it for investigation, decided not to investigate further, where the ABC was satisfied that: • the complaint concerns content which is or becomes the subject of legal proceedings; • the complaint was frivolous or vexatious or not made in good faith; • the complaint was lodged with the ABC more than six weeks after the date when the program was last broadcast by the ABC on its free-to-air radio or television services, unless the ABC accepted the complaint for investigation after being satisfied that it was appropriate to do so, having regard to: –– the interests of the complainant in the subject matter of the complaint; –– the seriousness of the alleged breach; –– the reason(s) for the delay; –– the availability of the program content which is the subject of the complaint; and • any prejudice the delay may otherwise have on the ABC’s ability to investigate and determine the matter fairly; or 1. Prohibited content essentially involves content that is classified either as RC (Refused Classification) or X18+. This includes real depictions of actual sexual activity, child pornography, detailed instruction in crime, violence or drug use; and age-restricted content. 2. Age-restricted content involves content classified as R18+ or MA15+ that is delivered through a mobile device or through a service that provides audio or video content for a fee. This type of content must be subject to a restricted access system, i.e. measures put in place to protect children under the age of 15 from exposure to unsuitable material. This category of content includes material containing strong depictions of nudity, implied sexual activity, drug use or violence, very frequent or very strong coarse language, and other material that is strong in impact. Appendices 205 Appendices Appendix 5—ABC Code of Practice continued • the complainant does not have a sufficient interest in the subject matter of the complaint, where the complaint alleges a breach of Fair and honest dealing (Standards 5.1–5.8) or Privacy (Standard 6.1). To avoid any doubt, the ABC intends that any complaint falling within the terms of any one of the above categories is not relevant to the ABC Code of Practice, for the purposes of section 151(2)(b) of the BSA. In effect, this means that only complaints which the ABC has accepted for investigation in accordance with the above criteria are eligible under this Code to be reviewed and investigated by the ACMA. III. Resolved Complaints The ABC seeks to comply fully with the Code and to resolve complaints as soon as practicable. A failure to comply will not be a breach of the Code if the ABC has, prior to the complaint being made to the ACMA, taken steps which were adequate and appropriate in all the circumstances to redress the cause of the complaint. To illustrate, a failure to comply with Standards 2.1 or 2.2 (Accuracy) will not be taken to be a breach of the Code if a correction or clarification, which is adequate and appropriate in all the circumstances, is made prior to or within 30 days of the ABC receiving the complaint. IV. Principles and Standards 1. Interpretation In this Code, the Standards must be interpreted and applied in accordance with the Principles applying in each Section. From time to time, the ABC publishes Guidance Notes which do not in themselves impose obligations on the ABC, but which may be relevant in interpreting and applying the Code. The Standards in Parts IV and V are to be interpreted and applied with due regard for the nature of the content under consideration in particular cases. The ABC is conscious that its dual obligations— for accountability and for high quality—can in practice interact in complex ways. It can be a sign of strength not weakness that journalism enrages or art shocks. The Standards are to be applied in ways that maintain independence and integrity, preserve trust and do not unduly constrain journalistic enquiry or artistic expression. 206 Appendix 5—ABC Code of Practice continued 2. Accuracy 3. Corrections and clarifications Principles: The ABC has a statutory duty to ensure that the gathering and presentation of news and information is accurate according to the recognised standards of objective journalism. Credibility depends heavily on factual accuracy. Principles: A commitment to accuracy includes a willingness to correct errors and clarify ambiguous or otherwise misleading information. Swift correction can reduce harmful reliance on inaccurate information, especially given content can be quickly, widely and permanently disseminated. Corrections and clarifications can contribute to achieving fairness and impartiality. Types of fact-based content include news and analysis of current events, documentaries, factual dramas and lifestyle programs. The ABC requires that reasonable efforts must be made to ensure accuracy in all fact-based content. The ABC gauges those efforts by reference to: • the type, subject and nature of the content; • the likely audience expectations of the content; • the likely impact of reliance by the audience on the accuracy of the content; and • the circumstances in which the content was made and presented. The ABC accuracy standard applies to assertions of fact, not to expressions of opinion. An opinion, being a value judgement or conclusion, cannot be found to be accurate or inaccurate in the way facts can. The accuracy standard requires that opinions be conveyed accurately, in the sense that quotes should be accurate and any editing should not distort the meaning of the opinion expressed. The efforts reasonably required to ensure accuracy will depend on the circumstances. Sources with relevant expertise may be relied on more heavily than those without. Eyewitness testimony usually carries more weight than second-hand accounts. The passage of time or the inaccessibility of locations or sources can affect the standard of verification reasonably required. The ABC should make reasonable efforts, appropriate in the context, to signal to audiences gradations in accuracy, for example by querying interviewees, qualifying bald assertions, supplementing the partly right and correcting the plainly wrong. Standards: 2.1 Make reasonable efforts to ensure that material facts are accurate and presented in context. 2.2 Do not present factual content in a way that will materially mislead the audience. In some cases, this may require appropriate labels or other explanatory information. AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 The ABC aims to present, over time, content that addresses a broad range of subjects from a diversity of perspectives reflecting a diversity of experiences, presented in a diversity of ways from a diversity of sources, including content created by ABC staff, generated by audiences and commissioned or acquired from external content-makers. Standards: Impartiality does not require that every perspective receives equal time, nor that every facet of every argument is presented. 3.1 Acknowledge and correct or clarify, in an appropriate manner as soon as reasonably practicable: Assessing the impartiality due in given circumstances requires consideration in context of all relevant factors including: a. significant material errors that are readily apparent or have been demonstrated; or • the type, subject and nature of the content; b. information that is likely to significantly and materially mislead. 4. Impartiality and diversity of perspectives Principles: The ABC has a statutory duty to ensure that the gathering and presentation of news and information is impartial according to the recognised standards of objective journalism. Aiming to equip audiences to make up their own minds is consistent with the public service character of the ABC. A democratic society depends on diverse sources of reliable information and contending opinions. A broadcaster operating under statute with public funds is legitimately expected to contribute in ways that may differ from commercial media, which are free to be partial to private interests. Judgements about whether impartiality was achieved in any given circumstances can vary among individuals according to their personal and subjective view of any given matter of contention. Acknowledging this fact of life does not change the ABC’s obligation to apply its impartiality standard as objectively as possible. In doing so, the ABC is guided by these hallmarks of impartiality: • a balance that follows the weight of evidence; • fair treatment; • open-mindedness; and • opportunities over time for principal relevant perspectives on matters of contention to be expressed. • the circumstances in which the content is made and presented; • the likely audience expectations of the content; • the degree to which the matter to which the content relates is contentious; • the range of principal relevant perspectives on the matter of contention; and • the timeframe within which it would be appropriate for the ABC to provide opportunities for the principal relevant perspectives to be expressed, having regard to the public importance of the matter of contention and the extent to which it is the subject of current debate. Standards: 4.1 Gather and present news and information with due impartiality. 4.2 Present a diversity of perspectives so that, over time, no significant strand of thought or belief within the community is knowingly excluded or disproportionately represented. 4.3 Do not state or imply that any perspective is the editorial opinion of the ABC. The ABC takes no editorial stance other than its commitment to fundamental democratic principles including the rule of law, freedom of speech and religion, parliamentary democracy and equality of opportunity. 4.4 Do not misrepresent any perspective. 4.5 Do not unduly favour one perspective over another. Appendices 207 Appendices Appendix 5—ABC Code of Practice continued Appendix 5—ABC Code of Practice continued 5. Fair and honest dealing 6. Privacy Standards: Principles: Fair and honest dealing is essential to maintaining trust with audiences and with those who participate in or are otherwise directly affected by ABC content. In rare circumstances, deception or a breach of an undertaking may be justified. Because of the potential damage to trust, deception or breach of an undertaking must be explained openly afterwards unless there are compelling reasons not to do so. Principles: Privacy is necessary to human dignity and every person reasonably expects that their privacy will be respected. But privacy is not absolute. The ABC seeks to balance the public interest in respect for privacy with the public interest in disclosure of information and freedom of expression. 7.1 Content that is likely to cause harm or offence must be justified by the editorial context. Standards: Dealing with participants 6.1 Intrusion into a person’s private life without consent must be justified in the public interest and the extent of the intrusion must be limited to what is proportionate in the circumstances. 5.1 Participants in ABC content should normally be informed of the general nature of their participation. 7. Harm and offence Standards: 5.2 A refusal to participate will not be overridden without good cause. Opportunity to respond 5.3 Where allegations are made about a person or organisation, make reasonable efforts in the circumstances to provide a fair opportunity to respond. Attribution and sources 5.4 Aim to attribute information to its source. 5.5 Where a source seeks anonymity, do not agree without first considering the source’s motive and any alternative attributable sources. 5.6 Do not misrepresent another’s work as your own. Undertakings 5.7 Assurances given in relation to conditions of participation, use of content, confidentiality or anonymity must be honoured except in rare cases where justified in the public interest. Secret recording and other types of deception 5.8 Secret recording devices, misrepresentation or other types of deception must not be used to obtain or seek information, audio, pictures or an agreement to participate except where: a. justified in the public interest and the material cannot reasonably be obtained by any other means; or Principles: The ABC broadcasts comprehensive and innovative content that aims to inform, entertain and educate diverse audiences. Innovation involves a willingness to take risks, invent and experiment with new ideas. This can result in challenging content which may offend some of the audience some of the time. But it also contributes to diversity of content in the media and to fulfilling the ABC’s function to encourage and promote the musical, dramatic and other performing arts. The ABC acknowledges that a public broadcaster should never gratuitously harm or offend and accordingly any content which is likely to harm or offend must have a clear editorial purpose. The ABC potentially reaches the whole community, so it must take into account community standards. The ABC must also be able to provide content for specific target audiences whose standards may differ from generally held community attitudes. Applying the harm and offence standard requires careful judgement. Context is an important consideration. What may be inappropriate and unacceptable in one context may be appropriate and acceptable in another. Coarse language, disturbing images or unconventional situations may form a legitimate part of reportage, debate, documentaries or a humorous, satirical, dramatic or other artistic work. Consideration of the nature of the target audience for particular content is part of assessing harm and offence in context, as is any signposting that equips audiences to make informed choices about what they see, hear or read. b. consent is obtained from the subject or identities are effectively obscured; or c. the deception is integral to an artistic work and the potential for harm is taken into consideration. 208 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 7.2 Where content is likely to cause harm or offence, having regard to the context, make reasonable efforts to provide information about the nature of the content through the use of classification labels or other warnings or advice. 7.3 Ensure all domestic television programs—with the exception of news, current affairs and sporting events—are classified and scheduled for broadcast in accordance with the ABC’s Associated Standard on Television Program Classification. 7.4 If inadvertent or unexpected actions, audio or images in live content are likely to cause harm or offence, take appropriate steps to mitigate. 7.5 The reporting or depiction of violence, tragedy or trauma must be handled with extreme sensitivity. Avoid causing undue distress to victims, witnesses or bereaved relatives. Be sensitive to significant cultural practices when depicting or reporting on recently deceased persons. 7.6 Where there is editorial justification for content which may lead to dangerous imitation or exacerbate serious threats to individual or public health, safety or welfare, take appropriate steps to mitigate those risks, particularly by taking care with how content is expressed or presented. 7.7 Avoid the unjustified use of stereotypes or discriminatory content that could reasonably be interpreted as condoning or encouraging prejudice. 8. Children and young people Principles: The ABC aims to provide children and young people (under the age of 18) with enjoyable and enriching content, as well as opportunities for them to express themselves. Children and young people participate and interact with the ABC in various ways—as actors, presenters, interviewees, subjects, content makers and audience members. The ABC has a responsibility to protect children and young people from potential harm that might arise during their engagement with the ABC and its content. The ABC shares this responsibility with parents/guardians and with the child or young person him/herself. In particular, the ABC recommends that parents/guardians supervise children and young people’s access to content, their participation in interactive services, and their exposure to news and current affairs. It is not always possible to avoid presenting content that may be distressing to some audience members. Standards: 8.1 Take due care over the dignity and physical and emotional welfare of children and young people who are involved in making, participating in and presenting content produced or commissioned by the ABC. 8.2 Before significant participation of a child or young person in content produced or commissioned by the ABC, or in interactive services offered by the ABC, consider whether it is appropriate to obtain the consent of both the child/young person and the parent/guardian. 8.3 Adopt appropriate measures wherever practicable to enable children and young people, or those who supervise them, to manage risks associated with the child/ young person’s participation with, use of and exposure to ABC content and services designed for them. 8.4 Take particular care to minimise risks of exposure to unsuitable content or inappropriate contact by peers or strangers. V. Associated Standard: Television Program Classification Status of Associated Standard This Associated Standard is approved by the ABC Board and is binding. It is for consideration by relevant editorial decision-makers when providing advice on compliance and by complaints bodies when dealing with complaints. The Associated Standard is provided to assist interpretation of or otherwise supplement the standard in the Editorial Policies to which the Associated Standard relates. This Associated Standard forms part of the Code of Practice notified to the Australian Communications and Media Authority under section 8(1)(e) of the Australian Broadcasting Corporation Act 1983. Key Editorial Standard 7.3 Ensure all domestic television programs—with the exception of news, current affairs and sporting events—are classified and scheduled for broadcast in accordance with the ABC’s Associated Standard on Television Program Classification. Appendices 209 Appendices Appendix 5—ABC Code of Practice continued Principles: The ABC applies the classifications listed below to the broadcast of all its domestic television programs with the exception of news, current affairs and sporting events. The ABC classifications are adapted from the Guidelines for the Classification of Films and Computer Games issued by the Classification Board made under the Classification (Publications, Films and Computer Games) Act 1995. The guiding principle in the application of the following classifications is context. What is inappropriate and unacceptable in one context may be appropriate and acceptable in another. Factors to be taken into account include: the artistic or educational merit of the production, the purpose of a sequence, the tone, the camera work, the intensity and relevance of the material, the treatment, and the intended audience. Standards: 7.3.1 Television Classifications G – GENERAL (G programs may be shown at any time) G programs, which include programs designed for pre-school and school-aged children, are suitable for children to watch on their own. Some G programs may be more appropriate for older children. The G classification does not necessarily indicate that the program is one that children will enjoy. Some G programs contain themes or storylines that are not of interest to children. Whether or not the program is intended for children, the treatment of themes and other classifiable elements will be careful and discreet. Themes: The treatment of themes should be discreet, justified by context, and very mild in impact. The presentation of dangerous, imitable behaviour is not permitted except in those circumstances where it is justified by context. Any depiction of such behaviour must not encourage dangerous imitation. Violence: Violence may be very discreetly implied, but should: • have a light tone, or • have a very low sense of threat or menace, and • be infrequent, and • not be gratuitous. 210 Sex: Sexual activity should: • only be suggested in very discreet visual or verbal references, and Appendix 5—ABC Code of Practice continued Violence: Violence may be discreetly implied or stylised and should also be: • not contain a lot of detail, and • mild in impact, and • not be prolonged. • be infrequent, and • not shown in detail. • not be gratuitous. Sex: Sexual activity and nudity in a sexual context may be suggested, but should: Artistic or cultural depictions of nudity in a sexual context may be permitted if the treatment is discreet, justified by context, and very mild in impact. • not have a strong impact, and • not be gratuitous. • be very mild and infrequent, and Verbal references to sexual activity should be discreet. • not be gratuitous. Language: Coarse language should be mild and infrequent. • infrequent, and • not detailed, and • not gratuitous. PG – PARENTAL GUIDANCE (Parental Guidance recommended for people under 15 years) Subject to the Implementation Guidelines at 7.3.2, PG programs may be shown in accordance with Time Zone Charts at 7.3.5. PG programs may contain themes and concepts which, when viewed by those under 15 years, may require the guidance of an adult. The PG classification signals to parents that material in this category contains depictions or references which could be confusing or upsetting to children without adult guidance. Material classified PG will not be harmful or disturbing to children. Parents may choose to preview the material for their children. Some may choose to watch the material with their children. Others might find it sufficient to be accessible during or after the viewing to discuss the content. Themes: The treatment of themes should be discreet and mild in impact. More disturbing themes are not generally dealt with at PG level. Supernatural or mild horror themes may be included. AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 • be infrequent, and • be infrequent, and • not be gratuitous. Nudity: Nudity outside of a sexual context should be: In realistic treatments, depictions of violence that contain detail should: • be discreet, and Language: Coarse language should: Drug Use: The depiction of the use of legal drugs should be handled with care. Illegal drug use should be implied only very discreetly and be justified by context. Violence: Generally, depictions of violence should: Drug Use: Discreet verbal references and mild, incidental visuals of drug use may be included, but these should not promote or encourage drug use. Nudity: Nudity outside of a sexual context should not be detailed or gratuitous. In stylised treatments, depictions of violence may contain more detail and be more frequent if this does not increase the impact. Verbal and visual references to sexual violence may only be included if they are: • discreet and infrequent, and • strongly justified by the narrative or documentary context. Sex: Sexual activity may be discreetly implied. M – MATURE (Recommended for people aged 15 years and over) Nudity in a sexual context should not contain a lot of detail, or be prolonged. Subject to the Implementation Guidelines at 7.3.2, M programs may be shown: Verbal references to sexual activity may be more detailed than depictions if this does not increase the impact. • on weekdays that are school days, between noon and 3.00 pm; and • on any day of the week between 8.30 pm and 5.00 am. The M category is recommended for people aged over 15 years. Programs classified M contain material that is considered to be potentially harmful or disturbing to those under 15 years. Depictions and references to classifiable elements may contain detail. While most themes may be dealt with, the degree of explicitness and intensity of treatment will determine what can be accommodated in the M category—the less explicit or less intense material will be included in the M classification and the more explicit or more intense material, especially violent material, will be included in the MA15+ classification. Themes: Most themes can be dealt with, but the treatment should be discreet and the impact should not be strong. Language: Coarse language may be used. Generally, coarse language that is stronger, detailed or very aggressive should: • be infrequent, and • not be gratuitous. Drug Use: Drug use may be discreetly shown. Drug use should not be promoted or encouraged. Nudity: Nudity outside of a sexual context may be shown but depictions that contain any detail should not be gratuitous. MA15+ – MATURE AUDIENCE (Not suitable for people under 15 years) MA15+ programs may be shown between 9.00 pm and 5.00 am on any day of the week. MA15+ programs, because of the matter they contain or because of the way it is treated, are not suitable for people aged under 15 years. Appendices 211 Appendices Appendix 5—ABC Code of Practice continued Material classified MA15+ deals with issues or contains depictions which require a more mature perspective. This is because the impact of individual elements or a combination of elements is considered likely to be harmful or disturbing to viewers under 15 years of age. While most themes may be dealt with, the degree of explicitness and intensity of treatment will determine what can be accommodated in the MA15+ category—the more explicit or more intense material, especially violent material, will be included in the MA15+ classification and the less explicit or less intense material will be included in the M classification. Themes: The treatment of themes with a high degree of intensity should not be gratuitous. Violence: Generally, depictions of violence should not have a high impact. In realistic treatments, detailed depictions of violence with a strong impact should: • be infrequent, and • not be prolonged, and • not be gratuitous. Depictions of violence in stylised treatments may be more detailed and more frequent if this does not increase the impact. Depictions of sexual violence are permitted only if they are not frequent, prolonged, gratuitous or exploitative. Sex: Sexual activity may be implied. Depictions of nudity in a sexual context which contain detail should not be exploitative. Verbal references may be more detailed than depictions, if this does not increase the impact. Language: Coarse language may be used. Coarse language that is very strong, aggressive or detailed should not be gratuitous. Drug Use: Drug use may be shown, but should not be promoted or encouraged. More detailed depictions should not have a high degree of impact. Nudity: Nudity should be justified by context. Appendix 5—ABC Code of Practice continued 7.3.2 Implementation Guidelines 7.3.5 Time Zone chart Application of classifications to specific channels: ABC TV CLASSIFICATION TIME ZONE ABC2 • ABC4Kids—G only programming all day (5.00 am to 7.00 pm) ABC1 and ABC News24 Weekdays, School holidays, Public holidays and Weekends • ABC3—M programming will not apply between 12.00 pm and 3.00 pm. The time zones for each program classification are guides to the most likely placement of programs within that classification. They are not hard and fast rules and there will be occasions on which programs or segments of programs appear in other time zones. For example, a PG program or segment of a program designed for teenage viewers could appear between 4.00 pm and 6.00 pm on a week day if that is the time most suitable for the target audience. There must be sound reasons for any departure from the time zone for a program classification. Programs which are serious presentations of moral, social or cultural issues, may appear outside their normal classification time zone, provided that a clear indication of the nature of the content is given at the beginning of the program. Programs, including those having a particular classification under the Classification Board’s Guidelines for the Classification of Films and Computer Games, may be modified so that they are suitable for broadcast or suitable for broadcast at particular times. Broken Hill in New South Wales shares a time zone with South Australia and ordinarily receives the ABC’s SA TV services. Given the time zone difference, in the rare cases when Broken Hill receives ABC NSW TV services, some programs may be broadcast outside their classification time zone. 7.3.3 Television Classification Symbols The classification symbol of the PG, M or MA15+ program (except for news, current affairs or sporting events) being shown will be displayed at the beginning of the program. Weekdays 7pm G G PG PG M M MA MA 6am 8.30am 12pm 3pm 4pm 6pm 8.30pm 9pm 5am 5am G G PG PG M M MA MA 6am 10am 12pm 3pm 4pm 6pm 8.30pm 9pm 5am 5am G G PG PG M M MA MA ABC4Kids Weekdays, School holidays, Public holidays and Weekends 5am 5am 6am 8.30am 12pm 3pm 4pm 6pm 8.30pm 9pm 5am School holidays/Public holidays Weekends 5am 9pm ABC3 Weekdays School holidays/Public holidays 5am 8.30pm 6am 8.30am 12pm 3pm 4pm 6am 8.30am 12pm 3pm 4pm 6pm 8.30pm 9pm 5am 3pm 4pm 6pm 8.30pm 9pm 5am Weekends 5am 7pm G G PG PG M M MA MA 6am 10am 12pm The classification symbol of the PG, M or MA15+ program (except for news, current affairs or sporting events) being promoted will be displayed during the promotion. 7.3.4 Consumer Advice Audio and visual consumer advice on the reasons for an M or MA15+ classification will be given prior to the beginning of an M or MA15+ program. 212 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Appendices 213 Appendices Appendix 6—ABC Television, Content Analysis Appendix 6—ABC Television, Content Analysis continued ABC1 program hours transmitted—24 hours July 2013 – June 2014 ABC1 program hours transmitted—6 pm – midnight July 2013 – June 2014 Australian Arts and Culture Children’s Current Affairs Documentary Drama Entertainment Factual Indigenous Movies News Religion and Ethics Sport Total Program Hours % of Total Program Hours Other* Total Hours % of Total Hours First Release 80 9 521 44 101 1 048 192 5 0 1 702 18 198 3 919 46.3% Repeat 87 151 266 89 190 73 291 7 0 15 30 333 1 531 18.1% Total Australian 167 160 788 133 291 1 121 483 12 0 1 717 48 531 5 449 64.4% 296 5 745 66% Overseas First Release 16 8 0 46 140 33 48 0 0 0 11 0 302 3.6% Repeat 80 235 0 208 869 350 347 0 596 0 27 0 2 712 32.0% Total Total Overseas 96 243 0 254 1 009 383 396 0 596 0 38 0 3 014 35.6% 3 014 34% 2013–14 263 403 788 387 1 300 1 503 878 12 596 1 717 86 531 8 464 100.0% 296 8 760 Australian 2012–13 329 624 788 460 961 1 530 999 8 462 1 578 94 613 8 447 313 8 760 Arts and Culture Children’s Current Affairs Documentary Drama Entertainment Factual Indigenous Movies News Religion and Ethics Sport Total Program Hours % of Total Program Hours Other* Total Hours % of Total Hours First Release 52 0 216 43 101 103 94 3 0 344 18 15 988 47.1% Repeat 5 0 97 21 70 21 21 0 0 0 0 5 240 11.4% Total Australian 56 0 313 64 171 124 115 3 0 344 18 20 1 227 58.5% 92 1 319 60% Overseas First Release 16 0 0 43 133 32 45 0 0 0 0 0 269 12.8% Repeat 21 0 0 29 278 97 167 0 9 0 1 0 601 28.6% Total Total Overseas 37 0 0 72 411 129 211 0 9 0 1 0 870 41.5% 870 40% 2013–14 93 0 313 136 582 253 326 3 9 344 20 20 2 098 100.0% 92 2 190 2012–13 105 0 287 129 563 226 389 3 13 343 19 16 2 093 97 2 190 *Other: includes interstitial material, program announcements and community service announcements. *Other: includes interstitial material, program announcements and community service announcements. Notes: This table reflects hours broadcast from the Sydney transmitter, comprising national and NSW transmission. Figures may differ slightly in other States and Territories as a result of varying levels of local content. Hours have been rounded to the nearest whole number. Notes: This table reflects hours broadcast from the Sydney transmitter, comprising national and NSW transmission. Figures may differ slightly in other States and Territories as a result of varying levels of local content. Hours have been rounded to the nearest whole number. ABC1 program hours transmitted—6 am – midnight July 2013 – June 2014 ABC2 program hours transmitted—6 am – 2 am July 2013 – June 2014 Australian Arts and Culture Children’s Current Affairs Documentary Drama Entertainment Factual Indigenous Movies News Religion and Ethics Sport Total Program Hours % of Total Program Hours Other* Total Hours % of Total Hours First Release 80 9 463 44 101 430 192 5 0 1 699 18 181 3 222 51.0% Repeat 68 151 245 66 122 49 214 4 0 15 26 5 965 15.3% Total Australian 148 160 708 110 223 479 406 10 0 1 714 44 186 4 187 66.3% 258 4 445 68% Overseas First Release 16 8 0 43 140 33 48 0 0 0 11 0 300 4.8% Repeat 62 235 0 169 717 249 302 0 71 0 19 0 1 825 28.9% Total Total Overseas 79 243 0 213 857 282 350 0 71 0 30 0 2 125 33.7% 2 125 32% 2013–14 227 403 708 323 1 080 761 756 10 71 1 714 74 186 6 312 100.0% 258 6 570 Australian 2012–13 274 624 680 384 790 695 887 6 118 1 571 70 192 6 292 278 6 570 Arts and Culture Children’s Current Affairs Documentary Drama Entertainment Factual Indigenous Movies News Religion and Ethics Sport Total Program Hours % of Total Program Hours Other* Total Hours % of Total Hours First Release 3 126 0 9 25 63 1 2 0 1 0 36 266 3.8% Repeat 6 832 0 25 77 295 7 2 0 9 0 0 1 253 18.0% Total Australian 9 958 0 34 102 358 7 5 0 10 0 36 1 519 21.8% 336 1 855 25% Overseas First Release 17 190 0 111 20 47 22 0 0 0 0 0 408 5.9% Repeat 65 3 327 0 535 527 256 314 0 13 0 0 0 5 037 72.3% Total Total Overseas 82 3 517 0 646 547 303 336 0 13 0 0 0 5 445 78.2% 5 445 75% 2013–14 91 4 475 0 680 649 661 343 5 13 10 0 36 6 964 100.0% 336 7 300 2012–13 124 4 466 1 449 658 419 637 0 90 9 0 76 6 930 370 7 300 *Other: includes interstitial material, program announcements and community service announcements. *Other: includes interstitial material, program announcements and community service announcements. Notes: This table reflects hours broadcast from the Sydney transmitter, comprising national and NSW transmission. Figures may differ slightly in other States and Territories as a result of varying levels of local content. Hours have been rounded to the nearest whole number. Notes: This table reflects hours broadcast from the Sydney transmitter, comprising national and NSW transmission. Figures may differ slightly in other States and Territories as a result of varying levels of local content. Hours have been rounded to the nearest whole number. The ABC2 transmission hours, schedule and content varied in this reporting period and should not be used as a direct comparison to previous years. The end transmission time for ABC2 of 2 am may vary, on average transmission closes at 2 am. These statistics are calculated until transmission closes. 214 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Appendices 215 Appendices Appendix 6—ABC Television, Content Analysis continued Appendix 7—ABC Radio Networks, Content Analysis ABC4Kids (ABC2) program hours transmitted—6 am – 7 pm July 2013 – June 2014 ABC Radio Networks Indicative Output by Genre 2013–14, Hours per Week Australian First Release Arts and Culture Children’s Current Affairs Documentary Drama Entertainment Factual Indigenous Movies News Religion and Ethics Sport Total Program Hours % of Total Program Hours Other* Total Hours % of Total Hours 126 Repeat Overseas Total Australian 832 958 First Release 190 Repeat 3 321 Total Total Overseas 3 511 2013–14 2012–13 4 469 4 466 News and Current Affairs 126 2.8% 832 18.6% 958 21.4% 276 1 234 26% 190 4.3% 3 321 74.3% 3 511 78.6% 3 511 74% 4 469 100.0% 276 4 745 ABC Local ABC Local ABC NewsRadio Radio (metro) Radio (regional) triple j 4 466 279 4 745 *Other: includes interstitial material, program announcements and community service announcements. Hours per Week % Hours per Week % Hours per Week % Hours per Week ABC Radio National % Hours per Week ABC Classic FM % Hours per Week % 6.6 3.9 98.7 58.8 35 20.8 35.0 20.8 38.2 22.7 6.5 3.9 Topical Information 25.5 15.2 0 0 68 40.5 59.0 35.5 60.2 35.8 3.0 1.8 Specialist Information 0 0 6.2 3.7 7.5 4.5 14.5 9.0 26.0 15.5 19.8 11.8 0 3.1 1.8 11.5 6.9 10.8 6.0 18.9 11.3 0 0 80.8 0 0.1 0 100 0 0 14.7 45.3 168 0 0 8.8 27.0 100 22 1.5 22.5 0 168 13 0.9 13.4 0 100 24 2.5 22.2 0 168 14.0 1.5 13.2 0 100 21.0 2.5 1.2 0 168 12.5 1.5 0.7 0 100 138.5 0.2 0 0 168 82.4 0.1 0 0 100 Arts and 0 Entertainment Music 135.7 Education 0 Sport 0.2 Parliament 0 Total 168 Notes: This is only an indicative analysis of ABC Radio’s analogue output. It reflects one sample week of programming in June 2014. The analysis of ABC Local Radio is generic only (this analysis based on the 612 ABC Brisbane metropolitan station and the ABC Tropical North (Mackay, Queensland) regional station). It does not take into account station-to-station or seasonal program variations. The sample week reflects a Parliamentary sitting week for the purposes of ABC NewsRadio. Does not include output from Radio Australia. Notes: This table reflects hours broadcast from the Sydney transmitter, comprising national and NSW transmission. Figures may differ slightly in other States and Territories as a result of varying levels of local content. Hours have been rounded to nearest whole number. The ABC2 transmission hours, schedule and content varied in this reporting period and should not be used as a direct comparison to previous years. Appendix 8—Promotion and Market Research ABC2 program hours transmitted—7 pm – 2 am July 2013 – June 2014 Australian Arts and Culture Children’s Current Affairs Documentary Drama Entertainment Factual Indigenous Movies News Religion and Ethics Sport Total Program Hours % of Total Program Hours Other* Total Hours % of Total Hours First Release 3 0 0 9 25 63 1 2 0 1 0 36 140 5.6% Repeat 6 0 0 25 77 295 7 2 0 9 0 0 422 16.9% Total Australian 9 0 0 34 102 358 7 5 0 10 0 36 561 22.5% 62 623 24% Overseas First Release 17 0 0 111 20 47 22 0 0 0 0 0 218 8.7% Repeat 65 4 0 535 527 256 314 0 13 0 0 0 1 714 68.8% Total Total Overseas 82 4 0 646 547 303 336 0 13 0 0 0 1 932 77.5% 1 932 76% 2013–14 91 4 0 680 649 661 343 5 13 10 0 36 2 493 100.0% 62 2 555 2012–13 124 0 1 449 658 419 637 0 90 9 0 76 2464 Expenditure on market research and promotion for 2013–14 was $11 633 979, compared with $9 975 828 in 2012–13. The Corporation uses advertising agencies and market research organisations predominantly for activities related to ABC Commercial, Radio, Television and Australia Network. 2013–14 $ 2012–13 $ Advertising 2 760 356 1 981 993 Market Research 5 577 322 5 143 826 Promotion 3 296 301 2 850 009 11 633 979 9 975 828 Total Appendix 9—Performance Pay The ABC paid bonuses to 193 executives totalling $1 318 484, an average of $6 832 per executive. It paid bonuses to 98 non-executive employees totalling $234 444, an average of $2 392 per employee. 91 2 555 *Other: includes interstitial material, program announcements and community service announcements. Notes: This table reflects hours broadcast from the Sydney transmitter, comprising national and NSW transmission. Figures may differ slightly in other States and Territories as a result of varying levels of local content. Hours have been rounded to nearest whole number. The ABC2 transmission hours, schedule and content varied in this reporting period and should not be used as a direct comparison to previous years. The end transmission time for ABC2 of 2 am may vary, on average transmission closes at 2 am. These statistics are calculated until transmission closes. 216 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Appendices 217 Appendices Appendix 10—Consultants Appendix 10—Consultants continued During 2013–14, the ABC spent $3 246 176 on consultancies, broken down as follows (payments to consultants include amounts paid and payable as at 30 June 2014): Consultant Purpose of Consultancy Below $10 000 Various Sub total Various 120 851 120 851 Strategic advice Strategic advice Technical advice Strategic advice Technical advice International development projects Technical advice Technical advice Technical advice Technical advice Technical advice Technical advice Technical advice Strategic advice International development projects Technical advice Strategic advice Technical advice Technical advice Strategic advice Technical advice Technical advice Strategic advice Technical advice Strategic advice Strategic advice Technical advice Technical advice Strategic advice Strategic advice Strategic advice Strategic advice International development projects 10 000 10 606 11 520 11 666 12 000 12 420 12 800 13 685 14 791 15 200 15 246 15 300 15 390 15 748 15 894 17 241 17 355 18 514 19 071 19 200 21 600 22 074 23 581 26 454 26 595 27 200 29 073 30 000 30 490 39 000 39 190 39 800 49 980 698 684 $10 000– $50 000 R Hutchinson MediaXpress Pty Ltd IBM Australia Ltd The Brain Company Pty Ltd CEG Asia Pacific Pty Ltd J-G Manguy Access UTS Pty Ltd Frontier Economics Pty Ltd Steven Kyte Media Risk & Injury Management Services Pty Ltd CRS Australia The Fulcrum Group Trust Space Logic Trust F Matafeo Radio New Zealand Ltd A Wills Ellyett STO Ltd Wandobah Pty Ltd J Cornish & Associates Pty Ltd V Anderson Travel Management Solutions Aust. Pty Ltd George Lombard Consultancy Pty Ltd Bendelta Pty Ltd The Collective Group Pty Ltd Mercer Consulting Pty Ltd E Wilson Bates Smart Architects Pty Ltd Salinger Consulting Pty Ltd Risk Logic Pty Ltd Gerald Stone Productions Pty Ltd Butcher & Co Pty Ltd S Mavoa Lieasi Global Ltd Sub total 218 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Total $ Consultant Above $50 000 Venture Consulting Pty Ltd Stancombe Research & Planning Pty Ltd Ernst & Young The Brief Group Pty Ltd P Graham S Brown James Goth Consulting Pty Ltd MediaXchange Pty Ltd J Auffray L.E.K. Consulting Cast Professional Services Pty Ltd K Dalton Gartner Australasia Pty Ltd 2nd Road Pty Ltd Stamford Interactive McGees Property Pty Ltd Deloitte PricewaterhouseCoopers Sub total Grand total Purpose of Consultancy Total $ Strategic advice International development projects Finance, tax and other advisory services Technical advice Strategic advice Strategic advice Strategic advice Strategic advice Strategic advice Strategic advice Technical advice Strategic advice Technical advice Strategic advice Technical advice Property valuation services Strategic advice Finance, tax and strategic advisory services 54 250 56 553 57 887 62 338 65 000 75 558 81 183 88 294 89 906 96 482 118 900 120 000 130 557 131 296 135 194 174 266 281 457 607 520 2 426 641 3 246 176 Appendix 11—Overseas Travel Costs The total cost of overseas travel for 2013–14 was $5.7 million, compared with $4.9 million in 2012–13. ABC overseas travel costs 2013–14 ($m) 2012–13 ($m) Travel allowances and accommodation 2.4 2.1 Airfares 2.4 2.0 Other* 0.9 0.8 Total 5.7 4.9 * Other includes car hire, taxis, excess baggage, hire of personnel and equipment. Appendices 219 Appendices Appendix 12—Reports Required by Legislation Appendix 13—Staff Profile Reports required under s80 of the Australian Broadcasting Corporation Act Total ABC staff strength, June 2014 Section 80 of the Australian Broadcasting Corporation Act 1983 requires the Corporation to report on the following particular matters: Division s.80(a) ABC Commercial 6.43 163.56 ABC International 1.05 14.30 64.01 421.85 29.80 57.01 60.05 34.65 195.79 Audience and Marketing 0.80 67.47 1.00 6.00 3.50 3.50 Business Services 2.74 94.13 3.30 12.44 51.63 8.38 Particulars of each broadcast by the Corporation during the year to which the report relates pursuant to a direction by the Minister under subsection 78(1) No such directions were received during the year s.80(c) Particulars of any broadcast by the Corporation during that year pursuant to a direction by the Minister otherwise than under the Act No such directions were received during the year s.80(d) Particulars of any direction not to broadcast matter that was given to the Corporation during that year by the Minister otherwise than under the Act No such directions were received during the year Communications Networks s.80(da) Codes of practice developed under subsection 8(1) See Appendix 5 (page 205) Corporate Management* s.80(e) Particulars of any request made to the Board by the Minister during that year under subsection 8(2) and the action (if any) taken by the Board in respect of the request See Appendix 2 (page 197) Particulars of any gift, devise or bequest accepted by the Corporation during that year The Corporation received no gifts or donations within the meaning of Section 80 of the Australian Broadcasting Corporation Act 1983 s.80(f) s.80(g) s.80(i) See Appendix 4 (page 202) An assessment of the extent to which the operations of the Corporation have achieved its objectives and fulfilled its functions See Strategic Objectives (page 23) and Performance Against the ABC Strategic Plan 2013–16 (page 118) s.80(j) Activities under subsection 25A See Financial Statements (page 138) s.80(k) Particulars of any activities during the year of any authorised business with which the Corporation is associated under that subsection See Section 3, Infrastructure and Operations (page 75) s.80(l) Particulars of significant changes of transmission coverage and quality See page 76 and Outcomes 2 and 3 of Performance against Government Outcomes (page 124) Judicial Decisions and Reviews by Outside Bodies (clause 17) Matters referred to the Australian Communications and Media Authority for review are noted in the Corporate Governance section (page 112). No other judicial decisions or decisions of administrative tribunals were made in 2012–13 which had, or may have, a significant effect on the ABC’s operations. 220 NSW NT Over seas** Qld SA 33.94 10.48 3.00 122.52 65.62 440.66 2.00 6.73 Radio 24.58 433.51 44.26 146.29 Technology 12.03 234.00 10.89 14.61 Innovation Total 2.00 4.00 66.94 Vic WA 32.64 13.81 Totals 27.00 150.70 268.23 180.27 2 400.52 3.85% 51.31% 121.90 2.61% Notes 9.19% 5.63% 97.85 2.09% 53.01 916.17 19.58% 17.32 2.00 101.59 2.17% 15.45 11.80 199.87 4.27% 21.00 0.45% 1.00 152.93 3.27% 78.67 1.68% 63.93 1 051.62 22.48% 3.21 1.00 16.19 67.33 41.86 163.87 5.60 66.66 1.42% 85.41 39.57 157.03 78.82 1 009.46 21.57% 16.46 13.33 41.84 17.46 360.62 7.71% 11.53 1.05 74.77 3.51 359.08 7.67% 145.79 802.05 245.34 4 678.84 100.0% 8.80 30.00 429.91 323.07 0.64% % 263.31 72.74 2.93 30.65 52.34 Television % 2.44 6.76 3.00 News Tas 21.00 People Particulars of any advice received by the Board during that year from the ABC Advisory Council Reports required under the Commonwealth Authorities and Companies (Report of Operations) Orders 2011 ABC Resources ACT 6.90% 3.12% 17.14% 5.24% 100.00% Gender Breakdown 1. Values in full-time equivalents. 2. Statistics current as at the end of the last pay period in 2013–14 (29 June 2014). * Includes Corporate Affairs, Corporate Strategy and Planning, Legal and Business Affairs, Managing Director’s Office and Office of the Chief Operating Officer. ** Number of overseas employees does not include locally-hired staff. Female Male Total Head count % 2 787 2 657 5 444 51.2% 48.8% 100.00% Appendix 14—ABC Awards International Awards 2014 ikids Awards Indemnities and Insurance Premiums for Officers (clause 19) 2013 Association for International Broadcasting (AIB)—International Media Excellence Awards The ABC has indemnified its officers and acquired appropriate insurances from Comcover including Directors and Officers liability insurance on terms and conditions which are consistent with the provisions of the Commonwealth Authorities and Companies Act 1997. The premium for the Directors and Officers liability insurance was $412 669. Children’s factual programme or series: ABC3, My Great Big Adventure—Body Image Best Game App (Tablet)—Kids 6 and up: Figaro Pho—Fear Factory, Vishus Productions (in association with the ABC) Index of Annual Report requirements (clause 21) An index of Annual Report requirements is provided at page 251. AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 2013 Australian and New Zealand Mental Health Service Media Awards Best Website (Kids 6 and up): Dance Academy, Series 3, Werner Film Productions (in association with ABC, ZDF, ZDF Enterprises, ACTF) Broadcast Media: Lynne Malcolm, RN, All in the Mind, “I Hurt Myself—the Secrecy of Self Harm” 2014 International Digital Emmy Awards 2013 C21 FRAPA International Format Awards 2013 International Federation of Agricultural Journalists Awards Best scripted format: It’s a Date, Princess Pictures (in association with the ABC) Digital Program—Fiction: #7DaysLater Star Prize for Broadcast Journalism—Television: Sean Murphy, 7.30, “Freedom of Choice” Appendices 221 Appendices Appendix 14—ABC Awards continued Appendix 14—ABC Awards continued Star Prize for Broadcast Journalism—Audio: Nikolai Beilharz, Country Hour, “Australia’s Wild Rice May Help Feed the World” Silver World Medal (Television—Regularly Scheduled Entertainment Program): The Dr Blake Mysteries, Season 1, December Media (in association with the ABC) National Awards Silver World Medal (Television—Regularly Scheduled Entertainment Program): Dance Academy, Series 3, Werner Film Productions (in association with ABC, ZDF, ZDF Enterprises, ACTF) 46th Annual Australian Writers Guild Awards (The AWGIES) Bronze World Medal (Television—Documentary/ Information Program): Foreign Correspondent, “India on Trial” Comedy—Situation or Narrative (Joint Winners): A Moody Christmas, “Separate Seats”, Phil Lloyd and Trent O’Donnell; Please Like Me, “Portuguese Custard Tarts”, Josh Thomas with Liz Doran and Thomas Ward Star Prize for Broadcast Journalism—Online: Lucy Barbour, Larissa Romensky, ABC Open/ABC Rural, “Trappin’ Bitches Like a Lady” 2014 Kidscreen Awards Programming—Kids Category, Best Companion Website: Peleda, Vishus Productions (in association with the ABC) Programming—Tweens/Teens Category, Best OneOff, Special or TV Movie: Peleda, Vishus Productions (in association with the ABC) Programming—Tweens/Teens Category, Best Companion Website: Dance Academy Series 3, Werner Film Productions (in association with ABC, ZDF, ZDF Enterprises, ACTF) 2014 New York Festival Radio Awards Gold Radio Winner (Information/Documentary): RN, “Will Kate Survive Kate?” Silver Radio Winner (Information/Documentary): Conversations with Richard Fidler Bronze Radio Winner (Entertainment): RN, Diana Jones and her Appalachian Roots Bronze Radio Winner (Entertainment): RN, Rare Collections Bronze Radio Winner (Information/Documentary): RN, 360 Documentaries, “Eat Pray Mourn—Crime and Punishment in Jakarta” 2014 New York Festival Television and Film Awards Gold World Medal (Television—Documentary/ Information Program): Foreign Correspondent, “Syria—Ibrahim’s War” Gold World Medal (Television—Documentary/ Information Program): Foreign Correspondent, “India—23 Little Lives” Silver World Medal (Television—News: Program): Foreign Correspondent, “Israel—Prisoner X” Gold World Medal (Television—Documentary/ Information Program): Kakadu, Northern Pictures and Beach House Pictures (in association with the ABC) 222 2014 PROMAXBDA Promotion, Marketing and Design Awards—Global Excellence 2014 Andrew Olle Scholarship Natalie Whiting Television—Series: Rake, Series 2, “R v. Floyd”, Andrew Knight Bronze (Use of Original Music/Score): Difficult Second Channel ABC2 Ident Interactive Media: The Opera House Project, Sam Doust Gold (Consumer or Trade Print Ad—Channel): The Vagina Diaries Animation: The Adventures Of Figaro Pho, “Fear Of Unfamiliar Toilets”, Bruce Griffiths, Vishus Productions (in association with the ABC) Gold (Art Direction and Design: Key Art/Poster Campaign): Know the Story Gold (Art Direction and Design: Press Kit): Ja’mie Private School Girl Press Kit Children’s Television (C Classification): Dance Academy, “A Perfect Storm”, Samantha Strauss, Werner Film Productions (in association with ABC, ZDF, ZDF Enterprises, ACTF) Bronze (Art Direction and Design: Press Kit): Loving Every Minute 2014 Book Children’s Television (P Classification): Guess How Much I Love You: Follow Me, David Evans Gold (Total Package Design: Print Only—Channel or Program): Know the Story 2014 Annual Equity Ensemble Awards Gold (Outdoor/Environmental/Transit Ad: Channel): Know the Story 2013 Sichuan TV Festival Gold Panda Award for Documentary—Best Long Documentary: The Grammar of Happiness, Essential Media and Entertainment (in association with the ABC) 2013 Third Coast International Audio Festival Director’s Choice Award: Jesse Cox, Russell Stapleton and Claudia Taranto, RN, 360 Documentaries, “Keep Them Guessing” 2014 White House News Photographers’ Association Eyes of History Video Photography—News Special Reports/Series (1st place): Robert Hill, “Inside the NRA” Video Photography—Lighting (3rd Place): Robert Hill, “Guns and Farms Undercover” AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Outstanding Performance by an Ensemble in a Drama Series: Redfern Now, Series 2, Blackfella Films (in association with the ABC) Outstanding Performance by an Ensemble in a Comedy Series: Upper Middle Bogan, Series 1 2013 Australian Football Media Association Media Awards Most Outstanding Radio Caller: Gerard Whateley, ABC Grandstand 2013 Australasian Performing Rights Association (APRA) Screen Music Awards Best Music for a Documentary: The A—Z of Contemporary Art, Michael Lira, Published by Sonar Music Pty Ltd Best Music for a Mini-Series or Telemovie: The Mystery of a Hansom Cab, Cezary Skubiszewski, Published by Burberry Productions Best Music for a Television Series or Serial: Redfern Now, Series 2, Episode 4, “Stand Up”, David McCormack/Antony Partos, Published by Sonar Music Pty Ltd Best Original Song Composed for the Screen: Redfern Now, “Lonely Child”, David McCormack/ Antony Partos, Published by Sonar Music Pty Ltd 2014 Australasian Reporting Awards Gold: ABC Annual Report 2012–13 2014 Australian Academy Cinema Television Arts (AACTA) Awards Best Television Comedy or Light Entertainment Series: Please Like Me, Series 1 Best Children’s Television Series: Nowhere Boys, Matchbox Pictures (in association with the ABC) Best Television Drama Series: Redfern Now, Series 2, Blackfella Films (in association with the ABC) Best Lead Actress in a Television Drama: Claudia Karvan, Time of Our Lives, Series 1, JAHM Pictures (in association with the ABC) Best Performance in a Television Comedy: Shaun Micallef, Shaun Micallef’s MAD AS HELL Best Original Music Score in Television: Redfern Now, Series 2, Episode 3, “Babe in Arms”, Blackfella Films (in association with the ABC) Best Costume Design in Television: Miss Fisher’s Murder Mysteries, Series 2, Episode 1, “Murder Most Scandalous” Best Documentary Television Program: Redesign My Brain Best Cinematography in a Documentary: Kakadu, Episode 4, Kakadu Productions/Beach House Pictures (in association with the ABC) Best Editing in a Documentary: Desert War, Episode 1, “Tobruk”, Electric Pictures and Nutopia (in association with the ABC) Best Sound in a Documentary: Desert War, Episode 1, “Tobruk”, Electric Pictures and Nutopia (in association with the ABC) Best Lead Actress in a Feature Film: Rose Byrne, The Turning (in association with the ABC) Best Television Theme: The Doctor Blake Mysteries, Dale Cornelius, Published by Native Tongue Music Publishing Appendices 223 Appendices Appendix 14—ABC Awards continued Appendix 14—ABC Awards continued 2013 Australian Arts in Asia Awards Best of Tablet: Play School Play Time 2013 Australian Screen Editors Guild Awards 2014 Citi Journalism Awards for Excellence Digital and Film Award: Serangoon Road, Great Western Entertainment (in association with the ABC) Most Innovative Digital Product or Service—Content Innovation: The Opera House Project Best Editing in a Documentary Program: David Banbury, Buckskin Award for Excellence: Stephen Long, Four Corners, “Betrayal of Trust” 2014 Australian Council for Agricultural Journalists Awards 2014 Australian International Documentary Conference (AIDC) Awards Broadcast Media: Stephen Long, Four Corners, “Betrayal of Trust” Rabobank Australian Star Prize for Rural Broadcasting: Peter Lewis, Landline, “Born to be Wild” ACCESS@AIDC Award: Kristy O’Brien Best Editing in a Documentary Series: Lawrence Silvestrin ASE, Desert War, Episode 1, “Tobruk”, Electric Pictures and Nutopia (in association with the ABC) Rabobank Australian Star Prize for Broadcasting— Television: Peter Lewis, Landline, “Born to be Wild” Rabobank Australian Star Prize for Broadcasting— Online: Cassandra Hough, Country Hour, “Drovers head south for greener pastures” Rabobank Australian Star Prize for Broadcasting— Radio: Laura Poole, Country Hour, “Border tension over OJD”. 2013 Australian Independent Records Label Association (AIR) Independent Music Awards Best Independent Country Album: Catherine Britt, Always Never Enough, ABC Music Best Independent Classical Album: Amy Dickson, Catch Me If You Can, ABC Classics 2013 Australian Magazine Awards Food and Entertainment Magazine of the Year: Delicious, ABC/NewsLifeMedia Best Direction in a Telemovie: Rowan Woods, The Broken Shore Finders Award: Catriona McKenzie, Satellite Boy 20th Australian Interactive Media Industry Association Awards Best of Websites and Online Services— Entertainment: iview Best of Smartphone:—Publisher: ABC Mobile Flagship Apps Best of Tablet—Entertainment: Play School Play Time Children’s Television Production of the year: The Dukes of Broztonia, Sticky Pictures (in association with ABC) Vocal Collaboration of the Year: Sara Storer with John Williamson, Pozie, ABC Music Male Artist of the year: Lee Kernaghan, Flying With The King, ABC Music Single of the Year: Lee Kernaghan, Flying With The King, ABC Music Top Selling Album of the Year: Lee Kernaghan, Beautiful Noise, ABC Music 2013 Australian Production Design Guild Awards 2013 Australian Sports Commission Media Awards 2013 Crisis Intervention and Management Australasia Awards Design on a TV Drama: Dr Blake Murder Mysteries, Carrie Kennedy, Adele Flere, Kate Russell and Rob Molnar Best Coverage of Sport by an Individual— Radio: Gerard Whateley, ABC Grandstand Outstanding Contribution to the Field of Crisis Intervention: Ian Mannix Best Profiling of an Athlete, Team or Coach— Broadcast Media: Caitlin Shea and Roger Carter. ABC Television 2013 Deadly Awards 2013 Australian Recording Industry Association Awards (The ARIAs) Best Children’s Album: Justine Clarke, A Little Day Out, ABC Music 2013 Australian Teachers of Media Awards (The ATOMs) Best Comedy Release: triple j’s Tom and Alex, The Bits We’re Least Ashamed Of, triple j/ABC Music Best Indigenous Resource: Yagan, Spear Point Productions (in association with the ABC) Female Actor of the Year: Deborah Mailman, Redfern Now, Series 1 Best Classical Album: Sally Whitwell, All Imperfect Things: Solo Piano Music of Michael Nyman, ABC Classics Best Television Factual Series: Whitlam: The Power and the Passion, Beyond Screen Production, Bombora Film & Music Co., Screen Australia (in association with the ABC) 2014 Donald McDonald Reuters Foundation Scholarship Best Documentary General: First Footprints, Contact Films (in association with the ABC) Best Actor—Supporting Role (joint winner): Hugo Weaving, The Turning (produced in association with the ABC) Best Direction in a TV Drama Series: Redfern Now, Series 2, Episode 2, “Starting Over”, Blackfella Films (in association with the ABC) Best Direction in a Documentary Series: Nick Robinson, Kakadu, Episode 4, Kakadu Productions/Beach House Pictures (in association with the ABC) Interactive Production of the year: dirtgirlworld, mememe productions (in association with ABC) Female Artist of the Year: Sara Storer, Lovegrass, ABC Music News: ABC Flagship App 2013 Australian Mobile Awards (Mobies) Best Direction in a TV Comedy: Matthew Saville, Please Like Me, Series 1, Episode 3, “Portuguese Custard Tarts” 13th Screen Producers Australia Awards Album of the Year: Sara Storer, Lovegrass, ABC Music Documentary Television Production of the year: Desert War, Electric Pictures (in association with ABC) 2014 Australian Directors Guild Awards Best Direction in a Children’s TV Program: Daniel Nettheim, Dance Academy Season 3, Episode 12 “A Perfect Storm”, Werner Film Productions (in association with ABC, ZDF, ZDF Enterprises, ACTF) Best Editing in Television Drama: Katrina Barker, Devil’s Dust, Part 2 42nd Country Music Awards of Australia Best Jazz Album: The Idea of North, Smile, ABC Jazz Best World Music Album: Joseph Tawadros, Chameleons of the White Shadow, ABC Classics/ ABC Jazz Best Original Soundtrack/Cast/Show Album: Paul Kelly, James Ledger, Genevieve Lacey and ANAM Musicians, Conversations With Ghosts, ABC Music/ Universal Music ARIA Artisan Award for Engineer of the Year: Virginia Read for Sally Whitwell’s All Imperfect Things Best Docudrama (dramatised documentary): Desert War, Electric Pictures and Nutopia (in association with the ABC) Television Show of the Year: Redfern Now, Series 1 Male Actor of the Year: Luke Carroll, Redfern Now, Series 1 Kellie Riordan 2013 Film Critics Circle of Australia Awards Best Actress—Supporting Role: Rose Byrne, The Turning (produced in association with the ABC) 2013 Children’s Book Council of Australia Book of the Year Awards 2014 Horticultural Media Association Australia (HMAA) Laurel Awards Younger Readers Honour Book: Glenda Millard and Stephen Michael King, ABC Books/Harper Collins, The Tender Moments of Saffron Silk Paper publication: ABC Magazines, Organic Gardener, Sept/Oct 2013 Book—General: Jennifer Stackhouse, Garden Website—Category 3 (business of more than 3 people): ABC Magazines, Organic Gardener 224 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Appendices 225 Appendices Appendix 14—ABC Awards continued TV—Technical: Angus Stewart, Gardening Australia, “The Next Frontier” TV—Environmental: Gardening Australia, “Future Proofing Plants” 2014 Interactive Media Awards Best in Class—Education: ABC Splash, ABC and ESA Best in Class—Education: Q.E.D: Cosmo’s Casebook, ABC Splash, ABC and ESA Outstanding Achievement—Science and Technology: Zoom, ABC Splash, ABC Outstanding Achievement—Games-playing: Zoom, ABC Splash, ABC 2014 IT Journalism Awards (The Lizzies) Best Video Program: Good Game Best Tech Program: Marc Fennell, RN, Download This Show Best Young Tech Journalist: Carl Elliott Smith, RN, Future Tense 2014 Logie Awards Most Outstanding Public Affairs Report: Foreign Correspondent, “Prisoner X” Most Outstanding Children’s Television Program: Nowhere Boys, Matchbox Pictures (in association with the ABC) Most Outstanding Drama Series, Miniseries or Telemovie: Redfern Now, Series 2, Blackfella Films (in association with the ABC) Medal in the Order of Australia (OAM): Tim Gavel, ABC Grandstand, service to the media as a sports broadcaster, and to the community of the Australian Capital Territory Young Journalist of the Year—Television/Video Journalism: Alexandra Fisher, “Born to Run” 2013 Northern NSW Journalism Awards (the PRODIS) 2013 Women’s National Basketball League Media Awards Best Radio News/Current Affairs (Less than 20 minutes): Bruce Mackenzie, “Watergoat” 2014 Randstad Award Australia Best Radio Coverage (WNBL): ABC North Queensland 2013 Sydney Design Awards Best Television Coverage (WNBL): Angela Pulvirenti and Amanda Roberts, Inside Edge Installation Design—Set Design: Baenziger Coles, Adam Hills Live 2013 Yooralla Media Awards Sydney Morning Herald Couch Potato Awards Radio—Less than 10 minutes: Nance Haxton, RN Best News and Current Affairs: 7.30 Radio—More than 10 minutes: Lily Partland Best Local Drama: Redfern Now, Series 2, Blackfella Films (in association with the ABC) State and Territory Awards Best Local Miniseries/Telemovie: Paper Giants: Magazine Wars Most Attractive Employer Brand: Australian Broadcasting Corporation 2013 Resilient Australia Awards Australian Government/Multi-jurisdictional/Nationally Significant: ABC Local Radio 2013 United Nations Association of Australia Media Awards TV Current Affairs: Margot O’Neill, Lateline, “Aged Care Crisis” 2013 Australian Cinematographers Society Awards (NSW/ACT) Radio Documentary: Jemima Garrett, Chris Bullock and Linda McGinness, Background Briefing, “PNG Land Scandal” Gold, TV Station Breaks/Promos: Tom Gleeson, Redfern Now Increasing Awareness and Understanding of Children’s Rights and Issues: Matt Brown, Mathew Marsic and Garth Thomas, Foreign Correspondent, “Syria: Ibrahim’s War” Promotion of Multicultural Issues: Tim Soutphommasane and Amanda Smith, RN, Mongrel Nation 2013 Walkley Awards Outstanding Contribution to Journalism: Caroline Jones Investigative Journalism: Trevor Bormann and Vivien Altman, Foreign Correspondent, “Prisoner X” TV/AV Weekly Current Affairs: Trevor Bormann and Vivien Altman, Foreign Correspondent, “Prisoner X” 2013 Older People Speak Out Media National Awards TV/AV Daily Current Affairs: Suzanne Smith, Tony Jones, John Bruce, Michael Doyle and Brant Cumming, Lateline, “The Tipping Point” 2013 Publishers Australia Excellence Awards Consumer Magazine of the Year (below 20 000 circulation): Limelight 2014 Queen’s Birthday Honours List Member of the Order of Australia (AM): Virginia Haussegger, ABC News, significant service to the community, particularly as an advocate for women’s rights and gender equity, and to the media 226 New South Wales Radio News: Felicity Ogilvie, AM, “‘Pontville Children” Most Popular Actor (Silver Logie): Chris Lilley, Ja’mie: Private School Girl Best Feature Length Story: Jessica Hinchliffe, “Age Shall Not Weary Him” Appendix 14—ABC Awards continued Sports Journalism: Caro Meldrum-Hanna, 7.30, “The Essendon Files”, “Demons in Damage control” and “The Cronulla Files” Radio/Audio Documentary: Sarah Dingle, RN, “Background Briefing” Young Journalist of the Year—Radio/Audio Journalism: Caitlyn Gribbin, AM, The World Today and PM, “Miners Speak Out about Drug Culture”, “Bundaberg Floods Helicopter Rescue”, and “Farmers Desperate for New Drought Policy” AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Gold, Current Affairs: Dan Sweetapple, Foreign Correspondent, “Meet the Frackers” Silver, Current Affairs: Louie Eroglu, Foreign Correspondent, “Hunters” Silver, TV Magazine, Lifestyle and Reality: Louie Eroglu, Foreign Correspondent, “Revenge of the Nerds” Best Local Comedy: Upper Middle Bogan, Series 1 Best Documentary Feature: Whitlam: The Power and the Passion, Beyond Screen Production, Bombora Film & Music Co., Screen Australia (in association with the ABC) Best Local Documentary Series: Keating: The Interviews Best Local Observational Reality Series: The Agony Guide to Life Best Light Entertainment: Gruen Plant, Series 3 Bronze, Louie Eroglu, Foreign Correspondent, “Cry of Freedom” Best Overseas Miniseries/Telemovie: Broadchurch 2014 Australian Institute of Architects NSW Architecture Awards 2013 Northern Territory Media Awards Adrian Ashton Prize for Writing and Criticism: Janne Ryan, RN, By Design 2013 Kennedy Awards for Excellence in NSW Journalism Outstanding Radio Current Affairs: Peter Ryan 2013 New South Wales Premier’s History Awards Multimedia History Prize: First Footprints, Episode 1, “Super Nomads”, Martin Butler and Bentley Dean, Contact Films (in association with the ABC) 2013 New South Wales Premier’s Literary Awards Patricia Wrightson Prize for Children’s Literature: Katrina Nannestad, The Girl Who Brought Mischief, (HarperCollins Publishers) Betty Roland Prize for Scriptwriting: Kris Mrksa, Devil’s Dust, Fremantle Media/ABC TV Northern Territory Journalist/Photojournalist of the Year: Clare Rawlinson TV/Radio—Best News Coverage: Jane Bardon, “A Spoke in the Spin: Checking The Territory Politics Roller Coaster” TV/Radio—Best Current Affairs or Feature: Clare Rawlinson, “Territorians from all Walks of Life: Discovering their Stories” All Media—Best Online Coverage: Clare Rawlinson, “Territorians from all Walks of Life: Discovering their Stories” Queensland 2013 Australian Council of Educational Leaders (ACEL) Fellowship and Leadership Awards Media Award: Steve Austin, 612 ABC Brisbane, Mornings Appendices 227 Appendices Appendix 14—ABC Awards continued Appendix 14—ABC Awards continued 2013 Gold Coast Media Awards (The Maccas) Victoria Best Television News Story: David Lewis Gold, Current Affairs: Robert Hill, “Chongqing Murder” Best Radio Feature Story: Nicole Dyer, ABC Coast FM, Mornings, “The Death of Chris Walton” Gold, TV Magazine, Lifestyle and Reality: Greg Ashman, Dream Builds, “Flipped House” Best Community Campaign: ABC Coast FM, Homeless Connect Campaign Gold, TV Magazine, Lifestyle and Reality: Andrew Burch, Dream Builds, “Graffiti House” 2013 Queensland Clarion Awards Silver, TV Magazine, Lifestyle and Reality: Greg Ashman, Dream Builds, “Blackbox” 2013 Australian Cinematographers Society Awards (Vic/Tas) Gold, News—Local/Regional: Peter Curtis, “Old Business” Best Breaking News Report—all media: Guy Stayner, “Court Delays” Best Report on Radio: Jon Faine, Daniel Ziffer and Rebecca Ritters, 774 ABC Melbourne, Mornings, “Former Parole Board Chair breaks silence” Bronze, Current Affairs: Simon Winter, “Tasmania Firestorm: Survival” Western Australia Gold, TV Magazine—Lifestyle and Reality: Peter Curtis, “Olive May” Best New Entrant to Rural Communications: Olivia Garnett, Country Hour Bronze, Telefeatures, TV Drama and Miniseries: James Grant, The Time of Our Lives, Episode 10 Best News Coverage—Broadcast: Belinda Varischetti, Country Hour “Emerald Gran Pool Costs Growers Millions” 2013 Rural Media Association Awards New Journalist of the Year: Elise Worthington, Multi‑Platform Reporting Silver, Current Affairs: Robert Hill, “Tibet on Fire” Radio—Current Affairs, Documentary or Feature: Annie Guest, Health Report, “Futile Medicine” Silver, News—Local/Regional: Brant Cumming, “Pygmy Possums” Television—Current Affairs, Documentary or Feature: Annie Guest, Health Report, “Futile Medicine” Bronze, Neil Davis International News: Brant Cumming, “Cyclone Evan” All Media—Broadcast Interview: Caitlyn Gribbin, The World Today, “Miners Speak Out About Drug Culture” Bronze, Neil Davis International News: Brant Cumming, “Cyclone Evan Clean-Up” 2013 Rural Media South Australia Awards Best TV or Video News Report: Daniel Oakes Best Regional News Coverage Outside of Agriculture: Tara De Landgrafft, Country Hour, “How has the Royalties for Regions Scheme Changed the Bush?” Photography: Photographic Essay: Lisa Clarke, ABC Open, “The Bloody Truth About Pig Dogging” Rural Journalist of the Year: Leah MacLennon Best TV or Video Current Affairs Report Under 10 Minutes: James Bennett and Simon Winter, 7.30 2013 Western Australian Journalists’ Association Media Awards Regional and Community—Broadcast Report (Joint winner): Caitlyn Gribbin, The World Today, “Miners Speak Out About Drug Culture” Best Rural Journalist—Online: Nikolai Beilharz, Country Hour 2013 Rural Press Club of Victoria Awards Daily News Centenary Prize: Kirsti Melville and Meri Fatin, RN, 360 Documentaries Best Rural Journalist—Television: Leah MacLennon 2013 Queensland Premier’s Literary Awards Best Rural Journalist—Radio: Laura Poole Feature Film Script Award: Craig Monahan and Alison Nisselle, Healing, Pointblank Films (in association with the ABC) 2014 South Australian Media Awards 2014 Queensland Rural Press Club Excellence in Rural Journalism Awards Radio: Charlie McKillip, ABC Rural South Australia 2013 Archbishop of Adelaide Media Awards Radio citation: Stuart Stansfield, ABC Radio South East 2013 Brand SA Regional Awards Best Radio Broadcaster (Silver): Caroline Winter Best TV Current Affairs or Feature: Vassil Malandris, 7.30, “Ceduna” Reporting on Disability issues: Kirsten Veness, 7.30 Best Agricultural Story: Tim Lee, Ron Ekkel, James Fisher and Corina Scott, Landline, “Milk Wars” 2014 Victoria Law Foundation Legal Reporting Awards Best Report on Television—Short form: Jeff Waters, “Operation molto” Best Online News Coverage: Belinda Varischetti, Country Hour Radio/Audio Journalism—Best News Story or Feature: Kirsti Melville and Meri Fatin, RN, 360 Documentaries Best Science and Environmental Report: David Weber Appendix 15—Television Transmission Frequencies Best Radio News & Current Affairs or Feature: Caroline Winter, “Holden Closure” Digital television 2013 South Australian Press Club Awards Best Radio Report: Matt Doran, “Plane Miss Wrap” Best Television Current Affairs: Caroline Winter, 7.30, “Fox Victim Calls for Court Changes” 2013 Australian Cinematographers Society Awards (SA/WA) Tasmania Gold, News—Local/Regional: Brant Cumming, “Total Eclipse” Mental Health Issues: Felicity Ogilvie 228 Young Journalist of the Year: Ashlynne McGhee Best Coverage of Youth Affairs: Marcus Thompson, ABC News/ABC Open, “Foster carer’s perspective” Community Individual Award: Bruce Mellett, 1062 ABC Riverland Gold, Current Affairs: Robert Hill, “Mongolia— The Big Dig” 2013 Quill Awards for Excellence in Victorian Journalism 36th Tasmanian Media Awards Science, Environment and Health: Fiona Breen Arts Reporting: Fiona Breen AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Australian Capital Territory Canberra9A Tuggeranong59 Weston Creek/Woden59 New South Wales Adelong39 Albury North 31 Armidale32 Armidale North 7 Ashford59 Balranald40 Batemans Bay/ Moruya9A Bathurst7 Batlow41 Bega31 Bombala47 Bonalbo53 Bourke6 Bowral/Mittagong47 Braidwood47 Broken Bay 37 Broken Hill 10 Captains Flat 56 Cassilis30 Central Tablelands 36 Central Western Slopes12 Cobar6 Coffs Harbour 45 Condobolin64 Coolah55 Cooma Town 55 Cooma/Monaro29 Cowra62 Crookwell32 Deniliquin55 Dubbo58 Dungog59 Eden55 Glen Innes 59 Gloucester41 Goodooga7 Gosford37 Goulburn56 Grafton/Kempsey36 Hay41 Illawarra35 Inverell59 Ivanhoe8 Jerilderie55 Jindabyne59 Kandos56 Khancoban59 Kings Cross 30 Kotara37 Kyogle58 Laurieton60 Lightning Ridge 11 Lithgow31 Lithgow East 47 Manly/Mosman30 Manning River 7 Menindee41 Merewether37 Appendices 229 Appendices Appendix 15—Television Transmission Frequencies continued Appendix 15—Television Transmission Frequencies continued Merriwa48 Mudgee56 Murrumbidgee Irrigation Area 28 Murrundi41 Murwillumbah29 Narooma56 Newcastle37 Nowra North 66 Nyngan53 Oberon56 Port Stephens 30 Portland/Wallerawang56 Richmond/Tweed29 Stanwell Park 47 SW Slopes/E Riverina 46 Sydney12 Talbingo41 Tamworth54 Tenterfield58 Thredbo33 Tottenham47 Tumbarumba41 Tumut53 Ulladulla28 Upper Hunter 7 Upper Namoi 8 Vacy32 Wagga Wagga 55 Walcha48 Walgett40 Wilcannia9 Wollongong41 Wyong37 Young10 Tasmania Acton Road 36 Barrington Valley 48 Bicheno36 Binalong bay 37 Burnie67 Cygnet44 Derby47 Dover58 Dover South 43 East Devonport 45 Geeveston58 Gladstone47 Goshen/Goulds Country35 Hillwood47 Hobart8 Hobart City* 33 Hobart North/East 56 King Island 47 Launceston South 35 Lileah9 Lilydale47 Maydena42 Meander/Elizabeth Town48 Montumana Link 59 NE Tasmania 41 New Norfolk 35 Orford36 Penguin45 Port Sorell 28 Queenstown/Zeehan47 Ringarooma Valley 29 Rosebery32 Savage River 47 Smithton31 St Helens 29 St Marys 53 Strahan41 Swansea47 Taroona45 Ulverstone45 Waratah54 Wynyard28 Northern Territory Alice Springs 8 Batchelor41 Bathurst Island 11 Borroloola10 Daly River 7 Darwin30 Darwin City 41 Galiwinku10 Groote Eylandt 7 Jabiru7 Katherine8 Mataranka8 Nhulunbuy7 Pine Creek 10 230 Tennant Creek 9A Queensland Airlie Beach 39 Alpha7 Aramac8 Atherton67 Augathella7 Ayr45 Babinda42 Barcaldine7 Bedourie6 Bell55 Birdsville7 Blackall7 Blackwater47 Boonah42 Bowen Town 39 Boyne Island 56 Brisbane12 Cairns8 Cairns East 42 Cairns North 42 Camooweal7 Capella31 Cardwell48 Charleville11 Charters Towers 54 Clermont54 Cloncurry6 Collinsville35 Cooktown40 Cunnamulla11 Currumbin62 Darling Downs 29 Dimbulah42 Dirranbandi7 Dysart55 Eidsvold56 Emerald9 Esk39 Georgetown7 Gladstone East 33 Gladstone West 47 Gold Coast 62 Gold Coast Southern Hinterland62 Goondiwindi56 Gordonvale42 Gympie62 Gympie Town 62 Herberton67 Hervey Bay 56 Hughenden8 Injune6 Jericho6 Julia Creek 11 Karumba7 Longreach10 Mackay10 Mareeba42 Meandarra47 Middlemount35 Miles63 Miriam Vale/Bororen 56 Mission Beach 56 Mitchell12 Monto57 Moranbah48 Moranbah Town 54 Morven8 Mossman40 Mount Garnet 35 Mount Isa 7 Mount Molloy 42 Moura53 Murgon41 Muttaburra11 Nambour62 Nebo54 Noosa/Tewantin62 Normanton8 Port Douglas 54 Proserpine52 Quilpie9 Ravenshoe42 Redlynch Valley 61 Richmond7 Rockhampton11 Rockhampton East 57 Roma8 Shute Harbour 47 Southern Downs 45 Springsure46 St George 12 Stuart46 Sunshine Coast North62 Sunshine Coast South39 Surat10 Tambo7 Tara56 Taroom10 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Texas56 Theodore41 Thursday Island 9 Tieri54 Toowoomba55 Townsville31 Townsville North 46 Tully56 Wondoan47 Wangetti/Ellis Beach 42 Warwick56 Weipa6 Wide Bay 9A Winton7 Yeppoon57 South Australia Adelaide12 Adelaide Foothills 39 Andamooka7 Bordertown42 Burra35 Caralue Bluff 60 Ceduna/Smoky Bay 39 Clare47 Coffin Bay 44 Coober Pedy 7 Cowell36 Craigmore/Hillbank39 Hawker47 Keith38 Lameroo42 Leigh Creek 8 Naracoorte42 Pinnaroo38 Port Lincoln 49 Quorn47 Renmark/Loxton39 Robe/Kingston SE 38 Roxby Downs 40 South East (Mt Gambier) 31 Spencer Gulf North 43 Streaky Bay 11 Tumby Bay 30 Victor Harbor 39 Waikerie47 Wirrulla9A Woomera37 Wudinna31 Victoria Alexandra60 Alexandra Environs 41 Apollo Bay 54 Bairnsdale56 Ballarat41 Bendigo29 Bonnie Doon 32 Bright31 Bruthen47 Cann River 12 Casterton54 Churchill49 Cobden59 Colac47 Coleraine47 Corryong32 Eildon34 Eildon Town 41 Ferntree Gully 47 Foster56 Genoa36 Goulburn Valley 37 Halls Gap 54 Hopetoun33 Horsham55 Kiewa41 Lakes Entrance 61 Latrobe Valley 42 Lorne58 Mallacoota56 Mansfield60 Marysville35 Melbourne12 Mildura11 Murray Valley 58 Myrtleford53 Nhill66 Nowa Nowa 51 Orbost37 Portland59 Rosebud60 Safety Beach 60 Selby47 Seymour53 South Yarra 60 Tawonga South 31 Upper Murray 9A Upwey47 Warburton35 Warrnambool50 Warrnambool City 29 Western Victoria 6 Yea34 Western Australia Albany43 Augusta46 Bridgetown45 Broome9 Bruce Rock 50 Bunbury36 Carnamah46 Carnarvon6 Central Agricultural 45 Cervantes47 Cue10 Dalwallinu49 Dampier28 Denham7 Derby9 Esperance9A Exmouth7 Fitzroy Crossing 41 Geraldton41 Halls Creek 9 Hopetoun40 Jurien Bay 56 Kalbarri8 Kalgoorlie9A Kambalda40 Karratha53 Katanning45 Kojonup50 Kununurra8 Kununurra East 40 Lake Grace 34 Laverton11 Leeman6 Leinster11 Leonora10 Mandurah/Waroona41 Manjimup58 Marble Bar 7 Margaret River 45 Meekathurra9 Merredin50 Mingenew46 Moora38 Morawa7 Mount Magnet 9 Mullewa46 Nannup31 Narrembeen50 Narrogin58 Newman6 Norseman6 Northam57 Northampton46 Onslow7 Pannawonica9 Paraburdoo9A Pemberton32 Perth12 Port Hedland 8 Ravensthorpe10 Roebourne9A Roleystone41 Southern Agricultural 11 Southern Cross 7 Tom Price 12 Toodyay47 Wagin38 Wongan Hills 47 Wyndham12 Yalgoo10 Notes: This appendix lists only terrestrial transmission services for which an apparatus licence is held by the ABC. The ABC rebroadcasts some services using transmission facilities provided under licence, such as the Self-Help Broadcasting Reception Scheme (SBRS) and the Broadcasting for Remote Aboriginal Communities Scheme (BRACS). The ABC does not control such services that are retransmitted under s.212 or s.212A of the Broadcasting Services Act 1992 (Cth). Television transmitter statistics ACT 3 NSW 92 NT 15 Qld 113 SA 32 Tas 42* Vic 53 WA 71 Total 421 * Includes Hobart City Temporary Infill Service Appendices 231 Appendices Appendix 16—Radio Transmission Frequencies Digital radio Sydney206.352MHz Brisbane206.352MHz Adelaide206.352MHz Melbourne206.352MHz Perth206.352MHz Analog radio ABC Local Radio Australian Capital Territory Canberra666 New South Wales Armidale101.9 Ashford107.9 Batemans Bay/ Moruya103.5 Bega810 Bombala94.1 Bonalbo91.3 Broken Hill 999 Byrock657 Central Western Slopes107.1 Cobar106.1 Cooma1602 Corowa675 Crookwell106.9 Cumnock Central NSW 549 Dubbo95.9 Eden106.3 Glen Innes 819 Gloucester100.9 Goodooga99.3 Gosford92.5 Goulburn (Town) 90.3 Grafton738 Grafton/Kempsey92.3 Hay88.1 Illawarra97.3 Ivanhoe106.1 Jindabyne95.5 Kandos96.3 Kempsey684 Lightning Ridge 92.1 Lithgow1395 232 Manning River 95.5 Menindee97.3 Merriwa101.9 Mudgee99.5 Murrumbidgee Irrigation Area 100.5 Murrurundi96.9 Murwillumbah720 Muswellbrook1044 Newcastle1233 Nyngan95.1 Port Stephens 95.9 Portland/ Wallerawang94.1 Richmond/Tweed94.5 SW Slopes/ E Riverina 89.9 Sydney702 Tamworth648 Taree756 Tenterfield88.9 Thredbo88.9 Tottenham99.3 Tumut97.9 Upper Hunter 105.7 Upper Namoi 99.1 Wagga Wagga 102.7 Walcha88.5 Walgett105.9 Wilcannia1584 Young96.3 Northern Territory Adelaide River 98.9 Alice Springs 783 Bathurst Island 91.3 Borroloola106.1 Daly River 106.1 Darwin105.7 Galiwinku105.9 Groote Eylandt 106.1 Jabiru747 Katherine106.1 Mataranka106.1 Newcastle Waters 106.1 Nhulunbuy990 Pine Creek 106.1 Tennant Creek 106.1 Queensland Airlie Beach 89.9 Alpha105.7 Atherton720 Babinda95.7 Bedourie106.1 Biloela94.9 Birdsville106.1 Boulia106.1 Brisbane612 Cairns (AM) 801 Cairns106.7 Cairns North 95.5 Camooweal106.1 Charleville603 Coen105.9 Collinsville106.1 Cooktown105.7 Croydon105.9 Cunnamulla106.1 Dimbulah91.7 Dysart91.7 Eidsvold855 Emerald1548 Georgetown106.1 Gladstone99.1 Glenden92.5 Gold Coast 91.7 Goondiwindi92.7 Greenvale105.9 Gympie95.3 Gympie (AM) 1566 Hughenden1485 Injune105.9 Julia Creek 567 Karumba106.1 Lakeland106.1 Laura106.1 Longreach540 Mackay101.1 Middlemount106.1 Miriam Vale 88.3 Mission Beach 89.3 Mitchell106.1 Moranbah104.9 Mossman639 Mount Garnet 95.7 Mount Isa 106.5 Mount Molloy 95.7 Moura96.1 Nambour90.3 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Appendix 16—Radio Transmission Frequencies continued Normanton105.7 Pentland106.1 Pialba—Dundowran (Wide Bay) 855 Quilpie106.1 Rockhampton837 Roma105.7 Roma/St George 711 Southern Downs 104.9 Tambo105.9 Taroom106.1 Theodore105.9 Thursday Island (Torres Strait) 1062 Toowoomba747 Townsville630 Tully95.5 Wandoan98.1 Weipa1044 Wide Bay 100.1 South Australia Adelaide891 Andamooka105.9 Coober Pedy 106.1 Leigh Creek South 1602 Marree105.7 Mount Gambier 1476 Naracoorte1161 Port Lincoln 1485 Port Pirie 639 Renmark/Loxton1062 Roxby Downs 102.7 Streaky Bay 693 Woomera1584 Tasmania Bicheno89.7 Burnie102.5 Devonport East 100.5 Fingal1161 Hobart936 King Island 88.5 Launceston City 102.7 Lileah91.3 NE Tasmania 91.7 Orford90.5 Queenstown/ Zeehan90.5 Rosebery106.3 Savage River/ Waratah104.1 St Helens 1584 St Marys 102.7 Strahan107.5 Swansea106.1 Waratah103.3 Weldborough97.3 Victoria Alexandra102.9 Apollo Bay 89.5 Ballarat107.9 Bendigo91.1 Bright89.7 Cann River 106.1 Corryong99.7 Eildon98.1 Goulburn Valley 97.7 Horsham594 Latrobe Valley 100.7 Mallacoota104.9 Mansfield103.7 Melbourne774 Mildura/ Sunraysia 104.3 Murray Valley 102.1 Myrtleford91.7 Omeo720 Orbost97.1 Portland96.9 Sale828 Upper Murray, Albury/Wodonga106.5 Warrnambool1602 Western Victoria 94.1 Western Australia Albany630 Argyle105.9 Augusta98.3 Bridgetown1044 Broome675 Bunbury (Busselton) 684 Carnarvon846 Cue106.1 Dalwallinu531 Derby873 Esperance837 Exmouth1188 Fitzroy Crossing 106.1 Geraldton828 Halls Creek 106.1 Hopetoun 105.3 Kalbarri106.1 Kalgoorlie648 Karratha702 Kununurra819 Laverton106.1 Leonora105.7 Manjimup738 Marble Bar 105.9 Meekatharra106.3 Menzies106.1 Mount Magnet 105.7 Nannup98.1 Newman567 Norseman105.7 Northam1215 Pannawonica567 Paraburdoo567 Perth720 Port Hedland 603 Ravensthorpe105.9 Southern Cross 106.3 Tom Price 567 Wagin558 Wyndham1017 Yalgoo106.1 ABC Radio National Australian Capital Territory Canberra846 New South Wales Armidale720 Balranald93.1 Batemans Bay/ Moruya105.1 Bathurst (City) 96.7 Bega/Cooma100.9 Bonalbo92.1 Bourke101.1 Broken Hill 102.9 Central Tablelands 104.3 Central Western Slopes107.9 Cobar107.7 Condobolin88.9 Cooma (Town) 95.3 Crookwell107.7 Deniliquin99.3 Eden107.9 Emmaville93.1 Glen Innes 105.1 Gloucester102.5 Goodooga100.9 Goulburn1098 Grafton/Kempsey99.5 Hay88.9 Ivanhoe107.7 Jerilderie94.1 Jindabyne97.1 Kandos100.3 Lightning Ridge 93.7 Lithgow92.1 Manning River 97.1 Menindee95.7 Merriwa103.5 Murrumbidgee Irrigation Area 98.9 Murrurundi104.1 Newcastle1512 Nowra603 Portland/ Wallerawang92.5 Port Stephens 98.3 Richmond/Tweed96.9 SW Slopes/ E Riverina 89.1 Sydney576 Tamworth93.9 Tenterfield90.5 Thredbo90.5 Tumut99.5 Upper Namoi 100.7 Wagga Wagga 104.3 Walcha90.1 Walgett107.5 Wilcannia1485 Wollongong1431 Young97.1 Northern Territory Adelaide River 100.5 Alice Springs 99.7 Bathurst Island 92.9 Borroloola107.7 Daly River 107.7 Darwin657 Galiwinku107.5 Groote Eylandt 107.7 Jabiru107.7 Katherine639 Mataranka107.7 Newcastle Waters 107.7 Nhulunbuy107.7 Pine Creek 107.7 Tennant Creek 684 Queensland Airlie Beach 93.1 Alpha107.3 Aramac107.9 Augathella107.7 Babinda94.1 Barcaldine107.3 Bedourie107.7 Birdsville107.7 Blackall107.9 Blackwater94.3 Boulia107.7 Bowen92.7 Brisbane792 Cairns105.1 Cairns North 93.9 Camooweal107.7 Capella107.3 Charleville107.3 Charters Towers 97.5 Clermont107.7 Cloncurry107.7 Coen107.5 Collinsville107.7 Cooktown107.3 Corfield107.3 Croydon107.5 Cunnamulla107.7 Darling Downs 105.7 Dimbulah93.3 Dirranbandi107.3 Dysart93.3 Eidsvold102.7 Emerald93.9 Georgetown107.7 Gladstone95.9 Glenden93.3 Gold Coast 90.1 Goondiwindi94.3 Greenvale101.9 Gympie96.9 Herberton93.1 Hughenden107.5 Injune107.5 Isisford107.7 Jericho107.7 Julia Creek 107.5 Karumba107.7 Lakeland107.7 Laura107.7 Appendices 233 Appendices Appendix 16—Radio Transmission Frequencies continued Longreach99.1 Mackay102.7 Meandarra104.3 Middlemount107.7 Miles92.1 Miriam Vale 89.9 Mission Beach 90.9 Mitchell107.7 Monto101.9 Moranbah106.5 Morven107.5 Mossman90.1 Mount Garnet 97.3 Mount Isa 107.3 Mount Molloy 97.3 Moura96.9 Muttaburra107.7 Normanton107.3 Pentland107.7 Quilpie107.7 Richmond107.7 Rockhampton103.1 Roma107.3 Southern Downs 106.5 Springsure100.9 St George 107.7 Surat107.5 Tambo107.5 Taroom107.7 Theodore107.5 Thursday Island 107.7 Townsville104.7 Townsville North 96.7 Tully96.3 Wandoan98.9 Weipa107.3 Wide Bay 100.9 Winton107.9 South Australia Adelaide729 Andamooka107.5 Ceduna/ Smoky Bay 107.7 Coober Pedy 107.7 Hawker107.5 Keith96.9 Leigh Creek South 106.1 Marree107.3 Mount Gambier 103.3 234 Quorn107.9 Renmark/ Loxton 1305 Roxby Downs 101.9 Spencer Gulf North106.7 Streaky Bay 100.9 Tumby Bay 101.9 Wirrulla107.3 Woomera105.7 Wudinna107.7 Tasmania Bicheno91.3 Hobart585 Lileah89.7 NE Tasmania 94.1 Orford88.9 Queenstown630 Rosebery107.9 St Helens 96.1 St Marys 101.1 Strahan105.9 Swansea107.7 Waratah104.9 Weldborough98.9 Victoria Albury/Wodonga990 Alexandra104.5 Bairnsdale106.3 Bright88.9 Cann River 107.7 Corryong98.1 Eildon97.3 Hopetoun (Vic) 88.3 Horsham99.7 Mallacoota103.3 Mansfield105.3 Melbourne621 Mildura/ Sunraysia 105.9 Nhill95.7 Omeo99.7 Orbost98.7 Portland98.5 Swifts Creek 103.5 Wangaratta756 Warrnambool101.7 Western Victoria 92.5 Western Australia Argyle107.5 Augusta99.1 Broome107.7 Bunbury (Busselton)1269 Carnarvon107.7 Cue107.7 Dalwallinu612 Dampier107.9 Denham107.5 Derby107.5 Eneabba107.7 Esperance106.3 Exmouth107.7 Fitzroy Crossing 107.7 Geraldton99.7 Halls Creek 107.7 Hopetoun (WA) 106.9 Jurien107.9 Kalbarri107.7 Kalgoorlie97.1 Kambalda93.9 Karratha100.9 Kununurra107.3 Laverton107.7 Leeman107.3 Leonora107.3 Marble Bar 107.5 Meekatharra107.9 Menzies107.7 Merredin107.3 Mount Magnet 107.3 Mullewa107.5 Nannup98.9 Narembeen107.7 Newman93.7 Norseman107.3 Onslow107.5 Pannawonica107.7 Paraburdoo107.7 Perth810 Port Hedland 95.7 Ravensthorpe107.5 Roebourne107.5 Salmon Gums 100.7 Southern Agricultural96.9 Southern Cross 107.9 Tom Price 107.3 Wagin1296 Wyndham107.7 Yalgoo107.7 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 ABC Classic FM Australian Capital Territory Canberra102.3 Tuggeranong99.1 New South Wales Armidale103.5 Batemans Bay/ Moruya101.9 Bathurst (City) 97.5 Bega/Cooma99.3 Broken Hill 103.7 Central Tablelands 102.7 Central Western Slopes105.5 Goulburn (Town) 89.5 Grafton/Kempsey97.9 Illawarra95.7 Manning River 98.7 Murrumbidgee Irrigation Area 97.3 Newcastle106.1 Richmond/ Tweed 95.3 SW Slopes/ E Riverina 88.3 Sydney92.9 Tamworth103.1 Upper Namoi 96.7 Wagga Wagga 105.9 Northern Territory Alice Springs 97.9 Darwin107.3 Queensland Airlie Beach 95.5 Brisbane106.1 Cairns105.9 Cairns North 94.7 Clermont104.5 Darling Downs 107.3 Emerald90.7 Gold Coast 88.5 Gympie93.7 Mackay97.9 Mount Isa 101.7 Nambour88.7 Rockhampton106.3 Roma97.7 Southern Downs 101.7 Appendix 16—Radio Transmission Frequencies continued Townsville101.5 Townsville North 95.9 Wide Bay 98.5 South Australia Adelaide103.9 Adelaide Foothills 97.5 Mount Gambier 104.1 Renmark/ Loxton 105.1 Roxby Downs 103.5 Spencer Gulf North104.3 Tasmania Hobart93.9 NE Tasmania 93.3 Victoria Ballarat (Lookout Hill) 105.5 Bendigo92.7 Bright88.1 Goulburn Valley 96.1 Latrobe Valley 101.5 Melbourne105.9 Mildura/Sunraysia102.7 Murray Valley 103.7 Upper Murray 104.1 Warrnambool92.1 Western Victoria 93.3 Western Australia Bunbury93.3 Central Agricultural 98.9 Esperance104.7 Geraldton94.9 Kalgoorlie95.5 Narrogin92.5 Perth97.7 Southern Agricultural94.5 triple j Australian Capital Territory Canberra101.5 Tuggeranong 95.9 New South Wales Armidale101.1 Bathurst (City) 95.9 Bega/Cooma100.1 Broken Hill 102.1 Central Tablelands 101.9 Central Western Slopes102.3 Goulburn (Town) 88.7 Grafton/Kempsey91.5 Illawarra98.9 Manning River 96.3 Murrumbidgee Irrigation Area 96.5 Newcastle102.1 Richmond/Tweed96.1 SW Slopes/ E Riverina 90.7 Sydney105.7 Tamworth94.7 Upper Namoi 99.9 Wagga Wagga 101.1 Northern Territory Alice Springs 94.9 Darwin103.3 Queensland Brisbane107.7 Cairns107.5 Cairns North 97.1 Darling Downs 104.1 Gold Coast 97.7 Mackay99.5 Mount Isa 104.1 Nambour89.5 Rockhampton104.7 Southern Downs 103.3 Townsville105.5 Townsville North 97.5 Wide Bay 99.3 South Australia Adelaide105.5 Adelaide Foothills 95.9 Mount Gambier 102.5 Renmark/Loxton101.9 Spencer Gulf North103.5 Tasmania Hobart92.9 NE Tasmania 90.9 Victoria Ballarat (Lookout Hill) 107.1 Bendigo90.3 Goulburn Valley 94.5 Latrobe Valley 96.7 Melbourne107.5 Mildura/Sunraysia101.1 Murray Valley 105.3 Upper Murray 103.3 Warrnambool89.7 Western Victoria 94.9 Western Australia Bunbury94.1 Central Agricultural 98.1 Geraldton98.9 Kalgoorlie98.7 Perth99.3 Southern Agricultural92.9 NewsRadio Australian Capital Territory Canberra103.9 Tuggeranong99.9 New South Wales Armidale102.7 Batemans Bay/ Moruya100.5 Bathurst98.3 Bega/Cooma89.7 Broken Hill 104.5 Central Tablelands 91.9 Central Western Slopes106.3 Deniliquin100.9 Gosford98.1 Goulburn99.9 Grafton/Kempsey90.7 Illawarra90.9 Inverell93.5 Lithgow91.3 Manning River 94.7 Mudgee101.1 Murrumbidgee Irrigation Area 98.1 Newcastle1458 Port Stephens 95.1 Richmond/ Tweed 98.5 SW Slopes/ E Riverina 91.5 Sydney630 Tamworth91.7 Upper Hunter 104.9 Upper Namoi 101.5 Wagga Wagga 105.1 Northern Territory Alice Springs 104.1 Darwin102.5 Katherine105.3 Queensland Airlie Beach 93.9 Bowen96.7 Brisbane936 Cairns101.1 Cairns North 96.3 Emerald89.1 Gladstone96.7 Gold Coast 95.7 Gympie94.5 Mackay104.3 Mount Isa 104.9 Rockhampton105.5 Sunshine Coast 94.5 Toowoomba96.7 Townsville94.3 Townsville North 93.5 Warwick96.3 Wide Bay 97.7 South Australia Adelaide972 Mount Gambier 105.7 Renmark/ Loxton93.9 Spencer Gulf North 102.7 Tumby Bay 91.5 Tasmania Burnie90.5 East Devonport 102.1 Hobart747 NE Tasmania 92.5 Appendices 235 Appendices Appendix 16—Radio Transmission Frequencies continued Victoria Bairnsdale107.9 Ballarat94.3 Bendigo89.5 Colac104.7 Goulburn Valley 107.7 Horsham893 Latrobe Valley 95.1 Melbourne1026 Mildura/Sunraysia100.3 Murray Valley 95.9 Portland97.7 Upper Murray 100.9 Warrnambool91.3 Western Victoria 91.7 Western Australia Broome 106.9 Bunbury (Busselton)1152 Carnarvon106.1 Central Agricultural 99.7 Esperance103.1 Geraldton101.3 Kalgoorlie100.3 Karratha104.1 Perth585 Port Hedland 94.9 Southern Agricultural92.1 Wagin96.3 Appendix 17—Radio Australia and Australia Network Transmission and Distribution Domestic Shortwave The frequencies used by shortwave stations to transmit are varied to obtain optimum results. Radio Australia Frequencies Northern Territory Alice Springs 4835 Katherine5025 Tennant Creek 4910 Notes: This appendix lists only terrestrial transmission services for which an apparatus licence is held by the ABC. The ABC rebroadcasts some services using transmission facilities provided under licence, such as the Self-Help Broadcasting Reception Scheme (SBRS) and the Broadcasting for Remote Aboriginal Communities Scheme (BRACS). The ABC does not control such services that are retransmitted under s.212 or s.212A of the Broadcasting Services Act 1992 (Cth). Radio transmitter statistics Digital Radio ABC Local Radio ABC Radio National ABC Classic FM triple j NewsRadio Domestic Shortwave Total ACT NSW NT Qld SA Tas Vic WA Total 0 1 1 2 2 2 0 8 1 59 52 19 18 26 0 175 0 15 15 2 2 3 3 40 1 68 87 18 13 18 0 205 1 13 18 6 5 5 0 48 0 19 13 2 2 4 0 40 1 24 21 11 10 14 0 81 1 41 50 8 6 12 0 118 5 240 257 68 58 84 3 715 Radio English—24 hours Tonga Nuku’alofa Cook Islands Rarotonga Kiribati Tarawa Fiji Nadi Suva Ba Labassa Vanuatu Port Vila Santo Solomon Islands Honiara Papua New Guinea Port Moresby Lae East Timor Dili Cambodia Phnom Penh Siem Reap Sihanoukville Laos Vientiane Samoa Apia Palau Koror Federated States Pohnpei of Micronesia Marshall Islands Majuro Radio English—Part rebroadcast Nauru Nauru Vanuatu Port Vila VBTC Paradise FM Cook Islands 88FM Radio Cook Islands Papua New Guinea NBC network Papua New Guinea FM100 network: Lae Kimbe Kavieng Goroka Buka Boregoro Dimodimo 236 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Samoa 103 FM 93 FM 90 FM 106.6 FM 106.6 FM 106.4 FM 106.6 FM 103 FM 103 FM 107 FM 101.9 FM 102.1 FM 106.4 FM 101.5 FM 101.5 FM 101.5 FM 96 FM 102 FM 91.5 FM 88.1 FM 98.5 FM Solomon Islands Tuvalu Canada Taiwan Tonga Languages other than English—rebroadcast partner stations Radio French New Caledonia French Polynesia Wallis and Futuna 105.1 FM 98 FM 88 FM 630 AM 1 national station and 19 provincial 100.3 FM 100.8 FM 100.3 FM 100.2 FM 100.8 FM 107.7 FM 107.1 FM Samoa Quality Broadcasting 89.9 FM Honiara 1035 AM Paoa FM 97.7/101.7 FM Funafuti 100.1 FM CBC Network PCJ Taipei 95.5 FM PCJ Kaoshaung 107.2 FM Tonga 1017 AM Broadcasting Vanuatu New Caledonia 1st FM Network Polynesia 1st FM Network (National broadcaster) Polynesia 1st AM service Hinifo Mua/Hahake Sigave Sigave Alo Port Vila VBTC Port Vila VBTC Santo VBTC Pidgin (Tok Pisin) Papua New Guinea Madang Lae Kimbe Kavieng Goroka Buka Boregoro Dimodimo Vanuatu Horeatoa Port Vila Santo 8 frequencies across New Caledonia 16 frequencies across Polynesia 738 AM 101.0 FM 100.0 FM 89.0 FM 90.0 FM 91.0 FM 98.0 FM 1125 AM 1179 AM 100.8 FM 100.3 FM 100.8 FM 100.3 FM 100.2 FM 100.8 FM 107.7 FM 107.1 FM 107.5 FM 1125 AM 1179 AM Appendices 237 Appendices Appendix 17—Radio Australia and Australia Network Transmission and Distribution continued Appendix 18—ABC Offices Radio Australia Frequencies Australian Broadcasting Corporation ABC Ultimo Centre 700 Harris Street Ultimo NSW 2007; GPO Box 9994 Sydney NSW 2001; Ph: (02) 8333 1500 Fax: (02) 8333 5344 Managing Director: Mark Scott continued Solomon Islands Radio Khmer Cambodia Radio Mandarin China Honiara 1035 AM Phnom Penh Siem Reap Battambang Baanteay Meanchey Kratie Koh Kong Kampot Pailin Rattanakiri Kampong Cham 102 FM 102.9 FM 92.7 FM Beijing Shanghai Media Group: Radio Classical FM 774 AM 96.5 FM 98.5 FM 99.5 FM 99.7 FM 90.5 FM 89.5 FM 92.5 FM 94.7 FM Radio Australia shortwave transmitters Operated by Broadcast Australia: Shepparton (Victoria) Brandon (Queensland) In addition, the ABC leases capacity on shortwave transmitters in Palau, the United Arab Emirates and Singapore. The ABC uses these transmission facilities on a commercial basis for several hours each day to broadcast Radio Australia to selected areas in Asia. Satellite distribution—Australia Network and Radio Australia Australia Network and Radio Australia are distributed together across the Pacific, south-east Asia, north Asia and south Asia on the Intelsat 18, Intelsat 19 and Intelsat 20 satellites. This makes the two networks available to rebroadcasters and direct-to-home (DTH) across the region. Australia Network—rebroadcasts and free-to-air transmitters Australia Network has approximately 660 rebroadcast partners, mainly cable operators, across the AsiaPacific region. In addition, Australia Network operates a 24–hour free-to-air transmitter in Vanuatu (Channel 12) and accesses a 24-hour free-to-air transmitter in Solomon Islands (UHF Channel 28 and VHF Channel 9a) operated under agreement with the local telecom. 6 2 ABC Head Office Corporate Audience and Marketing ABC Ultimo Centre 700 Harris Street Ultimo NSW 2007; GPO Box 9994 Sydney NSW 2001; Ph: (02) 8333 1500 Fax: (02) 8333 5305 Director: Leisa Bacon Corporate Affairs ABC Ultimo Centre 700 Harris Street Ultimo NSW 2007; GPO Box 9994 Sydney NSW 2001; Ph: (02) 8333 1500 Fax: (02) 8333 5305 Director: Michael Millett Corporate Strategy and Planning ABC Ultimo Centre 700 Harris Street Ultimo NSW 2007; GPO Box 9994 Sydney NSW 2001; Ph: (02) 8333 1500 Fax: (02) 8333 5305 Director: David Anderson 238 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 ABC Commercial ABC Ultimo Centre 700 Harris Street Ultimo NSW 2007; GPO Box 9994 Sydney NSW 2001; Ph: (02) 8333 1500 Fax: (02) 8333 3989 Director: Robert Patterson Innovation ABC Ultimo Centre 700 Harris Street Ultimo NSW 2007; GPO Box 9994 Sydney NSW 2001; Ph: (02) 8333 1500 Fax: (02) 8333 1558 Director: Angela Clark ABC International ABC Southbank Centre 120 Southbank Boulevard Southbank VIC 3006; GPO Box 9994 Melbourne VIC 3001; Ph: (03) 9626 1500 Fax: (03) 9626 1552 CEO: Lynley Marshall Legal and Business Affairs ABC Ultimo Centre 700 Harris Street Ultimo NSW 2007; GPO Box 9994 Sydney NSW 2001; Ph: (02) 8333 1500 Fax: (02) 8333 5860 Director: Rob Simpson News ABC Ultimo Centre 700 Harris Street Ultimo NSW 2007; GPO Box 9994 Sydney NSW 2001; Ph: (02) 8333 1500 Fax: (02) 8333 4551 Director: Kate Torney Operations ABC Ultimo Centre 700 Harris Street Ultimo NSW 2007; GPO Box 9994 Sydney NSW 2001; Ph: (02) 8333 1500 Fax: (02) 8333 1777 Chief Operating Officer: David Pendleton ABC Resources ABC Southbank Centre 120 Southbank Boulevard Southbank VIC 3006; GPO Box 9994 Melbourne VIC 3001; Ph: (03) 9626 1500 Fax: (03) 9626 1601 Director: David Cruttenden Business Services ABC Ultimo Centre 700 Harris Street Ultimo NSW 2007; GPO Box 9994 Sydney NSW 2001; Ph: (02) 8333 1500 Fax: (02) 8333 5552 Director: Brian Jackson Technology ABC Ultimo Centre 700 Harris Street Ultimo NSW 2007; GPO Box 9994 Sydney NSW 2001; Ph: (02) 8333 1500 Fax: (02) 8333 3168 Director: Ken Gallacher Communication Networks ABC Ultimo Centre 700 Harris Street Ultimo NSW 2007; GPO Box 9994 Sydney NSW 2001; Ph: (02) 8333 1500 Fax: (02) 8333 4570 Director: Adrian Potter Appendices 239 Appendices Appendix 18—ABC Offices continued People ABC Ultimo Centre 700 Harris Street Ultimo NSW 2007; GPO Box 9994 Sydney NSW 2001; Ph: (02) 8333 1500 Fax: (02) 8333 5108 Director: Samantha Liston Radio ABC Ultimo Centre 700 Harris Street Ultimo NSW 2007; GPO Box 9994 Sydney NSW 2001; Ph: (02) 8333 1500 Fax: (02) 8333 2603 Director: Kate Dundas Television ABC Ultimo Centre 700 Harris Street Ultimo NSW 2007; GPO Box 9994 Sydney NSW 2001; Ph: (02) 8333 1500 Fax: (02) 8333 3055 Director: Richard Finlayson State Offices Australian Capital Territory Canberra Cnr Northbourne and Wakefield Avenues Dickson ACT 2602; GPO Box 9994 Canberra ACT 2601; Ph: (02) 6275 4555 Fax: (02) 6275 4538 (Local Radio station: 666 ABC Canberra) Territory Director: Elizabeth McGrath Local Content Manager ACT: Andrea Ho 240 New South Wales Sydney ABC Ultimo Centre 700 Harris Street Ultimo 2007; GPO Box 9994 Sydney NSW 2001; Ph: (02) 8333 1234 Fax: (02) 8333 1203 (Local Radio station: 702 ABC Sydney) State Director: Peter Longman Local Content Manager NSW: Andy Henley Bega Unit 1, First Floor The Roy Howard Building Ayers Walkway 231 Carp Street (PO Box 336) Bega NSW 2550; Ph: (02) 6491 6011 Fax: (02) 6491 6099 (Local Radio station: ABC South East) RCM: Ian Campbell Coffs Harbour 24 Gordon Street Coffs Harbour NSW 2450; Ph: (02) 6650 3611 Fax: (02) 6650 3699 (Local Radio station: ABC Mid North Coast) RCM: Cameron Marshall Dubbo 45 Wingewarra Street (PO Box 985) Dubbo NSW 2830; Ph: (02) 6881 1811 Fax: (02) 6881 1899 (Local Radio station: ABC Western Plains) RCM: Andrew Dunkley AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Appendix 18—ABC Offices continued Erina T252, The Parallel Mall Erina Fair Shopping Centre Terrigal Drive Erina NSW 2250; Ph: (02) 4367 1911 Fax: (02) 4367 1999 (Local Radio stations: 92.5 ABC Central Coast, 702 ABC Sydney) Local Content Manager NSW: Andy Henley Lismore 61 High Street (PO Box 908) Lismore NSW 2480; Ph: (02) 6627 2011 Fax: (02) 6627 2099 (Local Radio station: ABC North Coast) RCM: Justine Frazier Muswellbrook 36A Brook Street Muswellbrook NSW 2333; Ph: (02) 6542 2811 Fax: (02) 6542 2899 (Local Radio station: ABC Upper Hunter) Local Content Manager Newcastle: Philip Ashley-Brown Newcastle Cnr Wood and Parry Streets Newcastle West NSW 2302; PO Box 2205 Dangar NSW 2309; Ph: (02) 4922 1200 Fax: (02) 4922 1222 (Local Radio station: 1233 ABC Newcastle) Local Content Manager Newcastle: Philip Ashley-Brown Nowra 64 Bridge Road (PO Box 1071) Nowra NSW 2541; Ph: (02) 4428 4511 Fax: (02) 4228 4599 (Local Radio station: 97.3 ABC Illawarra) RCM: Peter Riley Orange 46 Bathurst Road (PO Box 8549) East Orange NSW 2800; Ph: (02) 6393 2511 Fax: (02) 6393 2599 (Local Radio station: ABC Central West) RCM: Brooke Daniels Port Macquarie 51 Lord Street (PO Box 42) Port Macquarie NSW 2444; Ph: (02) 6588 1211 Fax: (02) 6588 1299 (Local Radio station: ABC Mid North Coast) RCM: Cameron Marshall Tamworth Parry Shire Building 470 Peel Street (PO Box 558) Tamworth NSW 2340; Ph: (02) 6760 2411 Fax: (02) 6760 2499 (Local Radio station: ABC New England North West) RCM: Jennifer Ingall Wagga Wagga 100 Fitzmaurice Street Wagga Wagga NSW 2650; Ph: (02) 6923 4811 Fax: (02) 6923 4899 (Local Radio station: ABC Riverina) RCM: Chris Coleman Wollongong 13 Victoria St Wollongong NSW 2500 (PO Box 973) Wollongong NSW 2520; Ph: (02) 4224 5011 Fax: (02) 4224 5099 (Local Radio station: 97.3 ABC Illawarra) RCM: Peter Riley Northern Territory Darwin 1 Cavenagh Street Darwin NT 0800; GPO Box 9994 Darwin NT 0801; Ph: (08) 8943 3222 Fax: (08) 8943 3235 (Local Radio station: 105.7 ABC Darwin) Territory Director: Christopher Smyth Local Content Manager NT: Simon Scoble Alice Springs Cnr Gap Road and Speed Street Alice Springs NT 0870; PO Box 1144 Alice Springs NT 0871; Ph: (08) 8950 4711 Fax: (08) 8950 4799 (Local Radio station: 783 ABC Alice Springs) RCM: Stewart Brash Katherine Stuart Highway Katherine NT 0850; PO Box 1240 Katherine NT 0851; Ph: (08) 8972 5711 Fax: (08) 8972 5799 (Local Radio station: 106.1 ABC Katherine) Local Content Manager NT: Simon Scoble Queensland Brisbane 114 Grey Street South Brisbane QLD 4101; GPO Box 9994 Brisbane QLD 4001; Ph: (07) 3377 5227 Fax: (07) 3377 5265 (Local Radio station: 612 ABC Brisbane) State Director: Mark Bowling Local Content Manager QLD: Jenny Brennen Bundaberg 58 Woongarra Street (PO Box 1152) Bundaberg Qld 4670; Ph: (07) 4155 4911 Fax: (07) 4155 4999 (Local Radio station: ABC Wide Bay) RCM: Ross Peddlesden Cairns Cnr Sheridan and Upward Streets (PO Box 932) Cairns Qld 4870; Ph: (07) 4044 2011 Fax: (07) 4044 2099 (Local Radio station: ABC Far North) RCM: Debbie Kalik Gladstone Dahl’s Building 43 Tank Street Gladstone Qld 4680; Ph: (07) 4976 4111 Fax: (07) 4976 4199 (Local Radio station: ABC Capricornia) RCM: Bridget Smith Appendices 241 Appendices Appendix 18—ABC Offices continued Gold Coast Cnr Gold Coast Highway and Francis Street (PO Box 217) Mermaid Beach Qld 4218; Ph: (07) 5595 2917 Fax: (07) 5595 2999 (Local Radio station: 91.7 Coast FM) Content Director: Trevor Jackson Sunshine Coast Level 1 15 Carnaby Street (PO Box 1212) Maroochydore QLD 4558; Ph: (07) 5475 5000 Fax: (07) 5475 5099 (Local Radio station: 90.3 Coast FM) RCM: John Caruso Longreach Duck Street (PO Box 318) Longreach Qld 4730; Ph: (07) 4658 4011 Fax: (07) 4658 4099 (Local Radio station: ABC Western Queensland) RCM: Nicole Bond Toowoomba 297 Margaret Street (PO Box 358) Toowoomba QLD 4350; Ph: (07) 4631 3811 Fax: (07) 4631 3899 (Local Radio station: ABC Southern Queensland) RCM: Vicki Thompson Mackay 2 Wellington Street (PO Box 127) Mackay QLD 4740; Ph: (07) 4957 1111 Fax: (07) 4957 1199 (Local Radio station: ABC Tropical North) RCM: Craig Widdowson Townsville 8–10 Wickham Street (PO Box 694) Townsville QLD 4810; Ph: (07) 4722 3011 Fax: (07) 4722 3099 (Local Radio station: 630 ABC North Queensland) RCM: Cameron Burgess Mt Isa 114 Camooweal Street Mt Isa QLD 4825; Ph: (07) 4744 1311 Fax: (07) 4744 1399 (Local Radio station: ABC North West Queensland) RCM: Andrew Saunders Rockhampton 236 Quay Street (PO Box 911) Rockhampton QLD 4700; Ph: (07) 4924 5111 Fax: (07) 4924 5199 (Local Radio station: ABC Capricornia) RCM: Bridget Smith 242 South Australia Adelaide 85 North East Road Collinswood SA 5081; GPO Box 9994 Adelaide SA 5001; Ph: (08) 8343 4881 Fax: (08) 8343 4402 Public Fax: (08) 8343 4896 (Local Radio station: 891 Adelaide) State Director: Drew Radford (Acting) Local Content Manager SA: Graeme Bennett AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Appendix 18—ABC Offices continued Broken Hill (administered by ABC South Australia) 454 Argent Street (PO Box 315) Broken Hill NSW 2880; Ph: (08) 8082 4011 Fax: (08) 8082 4099 (Local Radio station: 999 ABC Broken Hill) RCM: Andrew Schmidt Mount Gambier Penola Road (PO Box 1448) Mt Gambier SA 5290; Ph: (08) 8724 1011 Fax: (08) 8724 1099 (Local Radio station: ABC South East) RCM: Stuart Stansfield Port Augusta 6 Church Street (PO Box 2149) Port Augusta SA 5700; Ph: (08) 8641 5511 Fax: (08) 8641 5599 (Local Radio station: 1485 Eyre Peninsula and West Coast) RCM: Sarah Tomlinson (Acting) Port Lincoln 1/60 Tasman Tce (PO Box 679) Port Lincoln SA 5606; Ph: (08) 8683 2611 Fax: (08) 8683 2699 (Local Radio station: 1485 Eyre Peninsula and West Coast) RCM: Sarah Tomlinson (Acting) Port Pirie 85 Grey Terrace (PO Box 289) Port Pirie SA 5540; Ph: (08) 8638 4811 Fax: (08) 8638 4899 (Local Radio station: 639 ABC North and West) RCM: Sarah Tomlinson (Acting) Renmark Ral Ral Avenue (PO Box 20) Renmark SA 5341; Ph: (08) 8586 1300 Fax: (08) 8586 1399 (Local Radio station: 1062 ABC Riverland) RCM: Bruce Mellett Tasmania Hobart ABC Centre 1–7 Liverpool Street (GPO Box 9994) Hobart TAS 7001; Ph: (03) 6235 3217 Fax: (03) 6235 3220 (Local Radio station: 936 ABC Hobart) State Director: Andrew Fisher (Acting) Local Content Manager Tasmania: Jocelyn Nettlefold Burnie 81 Mount Street (PO Box 533) Burnie TAS 7320; Ph: (03) 6430 1211 Fax: (03) 6430 1299 (Local Radio station: ABC Northern Tasmania) Local Content Manager Tasmania: Jocelyn Nettlefold Launceston 45 Ann Street (PO Box 201) Launceston TAS 7250; Ph: (03) 6323 1011 Fax: (03) 6323 1099 (Local Radio station: ABC Northern Tasmania) Local Content Manager Tasmania: Jocelyn Nettlefold Victoria Melbourne ABC Southbank Centre 120 Southbank Boulevard Southbank VIC 3006; GPO Box 9994 Melbourne VIC 3001; Ph: (03) 9626 1600 Fax: (03) 9626 1774 (Local Radio station: 774 ABC Melbourne) State Director: Randal Mathieson Local Content Manager: Cath Hurley Ballarat 5 Dawson Street South Ballarat VIC 3350; PO Box 7 Ballarat VIC 3353; Ph: (03) 5320 1011 Fax: (03) 5320 1099 (Local Radio station: 107.9 ABC Ballarat) RCM: Dominic Brine Bendigo 278 Napier Street (PO Box 637) Bendigo VIC 3550; Ph: (03) 5440 1711 Fax: (03) 5440 1799 (Local Radio station: ABC Central Victoria) RCM: Jonathan Ridnell Horsham Shop 3 148 Baillie Street (PO Box 506) Horsham VIC 3400; Ph: (03) 5381 5311 Fax: (03) 5381 5399 (Local Radio station: ABC Western Victoria) RCM: Jonathan Ridnell Mildura 73 Pine Ave (PO Box 10083) Mildura VIC 3502; Ph: (03) 5022 4511 Fax: (03) 5022 4599 (Local Radio station: ABC Mildura—Swan Hill) RCM: Anthony Gerace Morwell 20 George St (PO Box 1109) Morwell VIC 3840; Ph: (03) 5135 2111 Fax: (03) 5135 2199 (Local Radio station: ABC Gippsland) RCM: Sian Gard Sale 340 York Street (PO Box 330) Sale VIC 3850; Ph: (03) 5143 5511 Fax: (03) 5143 5599 (Local Radio station: ABC Gippsland) RCM: Sian Gard Shepparton 50A Wyndham Street (PO Box 1922) Shepparton VIC 3630; Ph: (03) 5820 4011 Fax: (03) 5820 4099 (Local Radio Station: ABC Goulburn Murray) RCM: Gaye Pattison Appendices 243 Appendices Appendix 18—ABC Offices continued Appendix 18—ABC Offices continued Warrnambool 166B Koroit Street (PO Box 310) Warrnambool VIC 3280; Ph: (03) 5560 3111 Fax: (03) 5560 3199 (Local Radio station: ABC South Western Victoria) RCM: Dominic Brine Broome 23 Hamersley Street (PO Box 217) Broome WA 6725; Ph: (08) 9191 3011 Fax: (08) 9191 3099 (Local Radio station: ABC Kimberley) RCM: Vacant Karratha DeGrey Place (PO Box 994) Karratha WA 6714; Ph: (08) 9183 5011 Fax: (08) 9183 5099 (Local Radio station: ABC North West) RCM: Alex Hyman Wodonga 1 High Street (PO Box 1063) Wodonga VIC 3690; Ph: (02) 6049 2011 Fax: (02) 6049 2099 (Local Radio station: ABC Goulburn Murray) RCM: Gaye Pattison Bunbury 72 Wittenoom Street (PO Box 242) Bunbury WA 6230; Ph: (08) 9792 2711 Fax: (08) 9792 2799 (Local Radio station: ABC South West) RCM: Tom Coull Kununurra 114b Collibah Drive (PO Box 984) Kununurra WA 6743; Ph: (08) 9168 4311 Fax: (08) 9168 4399 (Local Radio station: ABC Kimberley) RCM: Vacant Esperance 80b Windich St (PO Box 230) Esperance WA 6450; Ph: (08) 9083 2011 Fax: (08) 9083 2099 (Local Radio station: ABC Goldfields—Esperance) RCM: John Wibberley Wagin 58 Tudhoe Street Wagin WA 6315; Ph: (08) 9861 3311 Fax: 08 9861 3399 (Local Radio Station: 558 ABC Great Southern) RCM: Andrew Collins Geraldton 245 Marine Terrace (PO Box 211) Geraldton WA 6531; Ph: (08) 9923 4111 Fax: (08) 9923 4199 (Local Radio station: ABC Midwest and Wheatbelt) RCM: Arthur Muhl Overseas Offices Western Australia Perth 30 Fielder Street East Perth WA 6000; GPO Box 9994 Perth WA 6848; Ph: (08) 9220 2700 Fax: (08) 9220 2727 (Local Radio station: 720 ABC Perth) State Director: Mark Yates (Acting) Local Content Manager WA: Deborah Leavitt Albany 2 St Emilie Way (PO Box 489) Albany WA 6330; Ph: (08) 9842 4011 Fax: (08) 9842 4099 (Local Radio Station: ABC South Coast) RCM: Andrew Collins 244 Kalgoorlie Unit 3, Quartz Centre 353 Hannan Street (PO Box 125) Kalgoorlie WA 6430; Ph: (08) 9093 7011 Fax: (08) 9093 7099 (Local Radio station: ABC Goldfields—Esperance) RCM: John Wibberley AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Auckland Level 3 TVNZ Centre 100 Victoria St. West Auckland New Zealand; Ph: +64 9 916 7928 Fax: +64 9 309 3248 Bangkok 518/5 Maneeya Centre Penthouse–17th floor Ploenchit Road Pathumwan District Bangkok 10330 Thailand; Ph: +66 2 652 0595 Fax: +66 2 254 8336 Beijing 8-121 Qi Jia Yuan Diplomatic Compound Chaoyang District Beijing 100600 China; Ph: +86 10 6532 6819 Fax: +86 10 6532 2514 Jakarta Level 16 Deutche Bank Jn Iman Bonjol 80 Jakarta 10310 Indonesia; Ph: +62 21 390 8123 Fax: +62 21 390 8124 Jerusalem 5th Floor J.C.S. Building 206 Jaffa Road Jerusalem 91343 Israel; Ph: +972 2 537 3557 Fax: +972 2 537 3306 London 2nd floor 4 Millbank Westminster S W1P 3JA London United Kingdom; Ph: +44 20 7808 1360 Fax: +44 20 7799 5482 Nairobi Apartment 4, Suswa Block Longonot Place Apartments Harry Thuku Road Nairobi, Kenya New Delhi B3/24 Vasant Vihar New Delhi 110057 India; Ph: +91 11 2615 4307 Fax: +91 11 2614 2847 Port Moresby Airvos Avenue GPO Box 779 Port Moresby Papua New Guinea; Ph: +675 321 2666 (321 2503) Fax: +675 321 2131 Tokyo NHK Hoso Centre 2-2-1 Jinnan Shibuya-ku Tokyo 150-8001 Japan; Ph: +81 3 3469 8089 Fax: +81 3 3468 8445 Washington Suite 660 2000 M Street NW Washington DC 20036 USA; Ph: +1 202 466 8575 Fax: +1 202 626 5188 Appendix 19—ABC Shops Australian Capital Territory Canberra Shop CF12 Canberra Centre Canberra ACT 2600 Ph: (02) 6247 2941 Fax: (02) 6230 6478 Woden Shop G47B Westfield Shopping Centre Woden ACT 2606 Ph: (02) 6282 0746 Fax: (02) 6282 3508 New South Wales Bondi Shop 1003 Level 1 Westfield Bondi Junction NSW 2022 Ph: (02) 9386 5582 Brookvale Shop 110 Level 1 Warringah Mall Shopping Centre Brookvale NSW 2100 Ph: (02) 9905 3758 Fax: (02) 9939 7834 Burwood Shop 204 Level 1 Westfield Shoppingtown Burwood NSW 2134 Ph: (02) 9744 5172 Fax: (02) 9715 2845 Erina Shop T253 The Parallel Mall Erina Fair Erina NSW 2250 Ph: (02) 4367 6892 Fax: (02) 4367 0617 Campbelltown Shop C029 Level 1 Macarthur Square Campbelltown NSW 2560 Ph: (02) 4626 8624 Fax: (02) 4620 5007 Hornsby Shop 3033/34 Westfield Shoppingtown Hornsby NSW 2077 Ph: (02) 9482 3671 Fax: (02) 9476 0098 Castle Hill Shop 28 Castle Towers Shopping Centre Castle Hill NSW 2154 Ph: (02) 9899 3273 Fax: (02) 9894 5425 Macquarie Shop 417 Macquarie Shopping Centre North Ryde NSW 2113 Ph: (02) 9878 4253 Fax: (02) 9878 8027 East Gardens Shop 325 Westfield Shoppingtown East Gardens 152 Bunnerong Road East Gardens NSW 2035 Ph: (02) 9349 3695 Fax: (02) 9349 7169 Miranda Shop 1087/88 Level 1 Westfield Shoppingtown Miranda NSW 2228 Ph: (02) 9524 4289 Fax: (02) 9542 8573 Appendices 245 Appendices Appendix 19—ABC Shops continued Newcastle Shop 205 Upper Level Charlestown Shopping Square Charlestown NSW 2290 Ph: (02) 4943 9763 Fax: (02) 4920 9526 Penrith Shop 150 Ground Level Westfield Penrith Plaza Penrith NSW 2750 Ph: (02) 4721 8299 Fax: (02) 4721 3613 Port Macquarie Shop T07A Settlement City Port Macquarie NSW 2444 Ph: (02) 6583 6085 Fax: (02) 6583 8134 Sydney Shop 48 The Albert Walk Queen Victoria Building Sydney NSW 2000 Ph: 02 9286 3726 Fax: 02 9262 7690 Tuggerah Shop 2043a Westfield Shoppingtown Cnr Wyong and Gavenlock Roads Tuggerah NSW 2259 Ph: (02) 4353 9305 Fax: (02) 4353 9475 Ultimo The Foyer ABC Ultimo Centre 700 Harris Street Ultimo NSW 2007 Ph: (02) 8333 2055 Fax: (02) 9333 1240 Wollongong Shop 215/216 Wollongong Central Shopping Centre Wollongong NSW 2500 Ph: (02) 4227 6750 Fax: (02) 4227 6759 246 Queensland Brisbane Shop 240 Level 2 The Myer Centre Brisbane QLD 4000 Ph: (07) 3003 1321 Fax: (07) 3211 1453 Cairns Shop L01 153 Cairns Central Shopping Centre Cnr McLeod and Spence Streets Cairns QLD 4870 Ph: (07) 4041 5392 Fax: (07) 4041 2046 Carindale Shop 2063 Carindale Shopping Centre Carindale QLD 4152 Ph: (07) 3398 1606 Fax: (07) 3324 9681 Chermside Shop 253 Westfield Shoppingtown Chermside QLD 4032 Ph: (07) 3359 1378 Fax: (07) 3359 1407 Helensvale Shop 1055 Westfield Helensvale Helensvale QLD 4212 Ph: (07) 5502 7936 Fax: (07) 5502 7583 Indooroopilly Shop 3017 Indooroopilly Shopping Centre Indooroopilly QLD 4068 Ph: (07) 3878 9923 Fax: (07) 3878 3126 Mackay Shop GD 2422 Caneland Central Cnr Victoria and Mangrove Roads Mackay QLD 4740 Ph: (07) 4951 4004 Fax: (07) 4957 3853 AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 Appendix 19—ABC Shops continued North Lakes Shop 1108 Westfield North Lakes North Lakes QLD 4509 Ph: (07) 3491 6283 Fax: (07) 3491 6968 Robina Shop 2047A Robina Town Centre Robina QLD 4226 Ph: (07) 5575 7260 Fax: (07) 5578 9236 Toombul Shop 115/116 Centro Toombul Toombul QLD 4012 Ph: (07) 3256 9592 Fax: (07) 3266 3060 Toowoomba Shop GC0114 Grand Central Shopping Centre Toowoomba QLD 4350 Ph: (07) 4638 1768 Fax: (07) 4638 2842 Townsville Shop 132 Castletown Shoppingworld Townsville QLD 4810 Ph: (07) 4724 0710 Fax: (07) 4724 0997 South Australia Adelaide Shop T027 The Myer Centre Adelaide SA 5000 Ph: (08) 8410 0567 Fax: (08) 8231 7539 Modbury Shop 200 Westfield Shoppingtown Tea Tree Plaza Modbury SA 5092 Ph: (08) 8396 0000 Fax: (08) 8395 6645 Oaklands Park Shop 2047 Level 2 Westfield Shoppingtown Marion 297 Diagonal Road Oaklands Park SA 5046 Ph: (08) 8298 6350 Fax: (08) 8377 5253 Tasmania Hobart Shop 209B Centrepoint 70 Murray Street Hobart TAS 7000 Ph: (03) 6236 9972 Fax: (03) 6234 1734 Victoria Chadstone Shop B186 The West Mall Chadstone Shopping Centre Chadstone VIC 3148 Ph: (03) 9568 8245 Fax: (03) 9563 4802 Cheltenham Shop 3026 Westfield Shoppingtown Southlands Cheltenham VIC 3192 Ph: (03) 9583 5589 Fax: (03) 9585 4601 Doncaster Shop 1127 Westfield Doncaster 619 Doncaster Road Doncaster VIC 3108 Ph: (03) 9840 6727 Fax: (03) 9840 7820 Forest Hill Shop 132 Forest Hill Chase Shopping Centre 270 Canterbury Road Forest Hill VIC 3131 Ph: (03) 9894 7582 Fax: (03) 9878 6652 Fountain Gate Shop 208/2 Westfield Fountain Gate Fountain Gate VIC 3805 Ph: (03) 8794 8438 Fax: (03) 8794 9146 Geelong Shop 137 Geelong Westfield Shopping Centre Geelong VIC 3220 Ph: (03) 5221 3785 Fax: (03) 5222 8591 Knox Shop 3115 Knox Shopping Centre 425 Burwood Highway Wantirna South VIC 3152 Ph: (03) 9800 4965 Fax: (03) 9837 5319 Maribyrnong Shop 2072 Highpoint Shopping Centre Maribyrnong VIC 3032 Ph: (03) 9317 4652 Fax: (03) 9317 5290 Melbourne Shop 30010 Level 3 Emporium Melbourne Shopping Centre 269 Lonsdale Street Melbourne VIC 3000 Ph: (03) 9639 0564 Fax: (03) 9639 0589 Preston Shop K28 Level 1 Northland Shopping Centre 50 Murray Road East Preston VIC 3072 Ph: (03) 9471 4863 Fax: (03) 9470 5672 Ringwood Shop L60 Eastland Shopping Centre 171–175 Maroondah Highway Ringwood VIC 3134 Ph: (03) 9879 5094 Fax: (03) 9847 0956 Western Australia Booragoon Shop 75 Garden City Shopping Centre Booragoon WA 6154 Ph: (08) 9315 9289 Fax: (08) 9315 2763 Cannington Shop 1016 Westfield Shoppingtown Carousel Cannington WA 6107 Ph: (08) 9451 6352 Fax: (08) 9451 7849 Karrinyup Shop F124 Level 1 Karrinyup Shopping Centre 200 Karrinyup Road Karrinyup WA 6018 Ph: (08) 9445 9233 Fax: (08) 9276 3086 Morley Shop 173 Level 1 The Galleria Morley Walter Road Morley WA 6062 Ph: (08) 9276 7673 Fax: (08) 9276 3088 Perth Shop 60 Gallery Level Carillon City Arcade Perth WA 6000 Ph: (08) 9321 6852 Fax: (08) 9481 3123 Appendices 247 Glossary Index Glossary app or application—short for “application software”, particularly in the context of mobile devices. An app is a computer program designed to perform a particular task or function, and may be custom-built to meet a specific need. download—the transfer of data, including audio and video files, across the internet to the user’s computer or mobile device for later use. Unlike streamed files, downloaded files reside on the recipient’s computer. portal—an online or mobile website which aggregates content into a single destination. audio-on-demand—the provision of audio files (e.g. radio programs or pieces of music) over the internet so that they begin playing shortly after the user requests them. Generally, the files do not remain on the user’s computer after they have been played. Electronic Program Guide (EPG)—A guide which provides users of television, radio, and other media applications with continuously updated menus displaying broadcast programming or scheduling information for current and upcoming programming. share—the percentage of the listening/viewing audience tuned to a particular service. broadband—fast internet service that allows rapid access to large audio and video files. first release—the first time a program has been broadcast in Australia. catch-up—media content which is made available on an on-demand basis (e.g. through podcasts or online streaming) following the scheduled broadcast of the content on traditional platforms. five-city reach—the combined audience reach of a television service in the five cities of Adelaide, Brisbane, Melbourne, Perth and Sydney. smart phone—an advanced mobile telephone device that allows the user to install and run application software in order to expand its capabilities. Charter—the fundamental operating responsibilities of the ABC, as set out in Section 6 of the Australian Broadcasting Corporation Act 1983. convergence—major communications platforms coming together so that their once separate functions overlap. For example, video content that used to be available only on television can now be viewed easily over the internet. co-production—a program produced through an agreement between the ABC and an outside producer, and potentially others, to jointly contribute money, facilities and/or staff. cross-media/cross-platform— content produced for and delivered on more than one media platform. digital radio—the transmission of a broadcast radio signal in digital form, allowing more channels and additional data to be carried in the same spectrum as analog radio. 248 hashtag—a word or phrase preceded by a hash sign (#), used on social media sites such as Twitter and Facebook to identify messages on a specific topic. interstitial—content that is not a television program and is put to air between programs. Interstitials include station identification, program promotions, crosspromotions for radio or new media programming, ABC Commercial merchandising and community service announcements. platform—a medium or technology for content distribution. The ABC’s primary platforms are radio, television and the internet. It also uses mobile telephone-based platforms, such as SMS. podcasting—the provision of downloadable audio files so that the user is able to “subscribe” to a program and have their computer or mobile device automatically retrieve new files as they become available. AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 reach—the total number of people who have viewed, listened to or visited a service over a given time frame. simulcast—simultaneous broadcast of the same content in multiple formats, such as radio and television, as required by the Broadcasting Services Act 1992. social media—the generic term for a diverse collection of online technologies that allow users to create, publish and share content with one another, including blogs, wikis (e.g. Wikipedia), “micro-blogs” (e.g. Twitter), social networking (e.g. Facebook) and photo and video sharing sites (e.g. YouTube). streaming—“real time” audioor video-on-demand that is synchronised with a radio or television broadcast. user-generated content (UGC)—media content created by audience members and published online or broadcast on radio or television. video-on-demand—the provision of video content over the Internet so that it begins playing shortly after the user requests it. Generally, the content does not remain on the user’s computer or mobile device after it has been played. vodcasting—downloadable video files so that the user is able to “subscribe” to a program and have their computer or mobile device automatically retrieve new content as it becomes available. Compliance index – statutory reporting requirements The index below shows compliance with information requirements contained in the Commonwealth Authorities and Companies Act 1997, in particular Part 2 of the Commonwealth Authorities (Annual Reporting) Orders 2011. Statutory Reporting Requirements Reports required under s.80 of the Australian Broadcasting Corporation Act 1983 – refer to Appendix 10 Requirements of s.9 the Commonwealth Authorities and Companies Act 1997 Report of operations—24–91 Financial statements—138 Auditor General’s report—136 Requirements of the Commonwealth Authorities (Annual Reporting) Orders 2011 Enabling legislation (including objectives and functions)—112, 196 Index The index is arranged alphabetically word by word. References in bold indicate the primary reference. References in italics indicate the reference appears in a table, graphs or chart. A bold m following a page reference indicates that the reference appears in a map. A ABC Advisory Council—17, 128–9, 202–4 ABC Appreciation Survey—26–8, 53, 119, 121–3 ABC Board— Committees—197–9 Members—11–13, 217 Role and duties—10, 17, 108, 112, 114, 196 ABC Charter—10, 22, 26–7, 60, 64, 112-13, 196 ABC Classic FM—4, 15, 49, 51, 67, 76-7, 122, 201, 217, 234–6 ABC Commercial—7, 65–9, 73, 83–4, 90–1, 107, 109, 120, 133–4, 200, 245 Responsible Minister—121 ABC Executive—10, 17, 18–21, 79, 80, 83, 108, 112, 217 Ministerial directions and other statutory requirements—220 ABC International—5, 7, 8m, 15–16, 19, 54, 60–4, 83–4, 91, 94, 121, 124, 200, 237–8, 245 Information about directors—11-13 ABC Local Radio—4, 7–9, 14, 31, 48–9, 52, 55, 58, 76–7, 104–6, 122, 126, 201, 217, 232, 236 Outline of organisational structure—17 Statement on governance—112 Related entity transactions—N/A Key activities and changes affecting the agency—All Sections Judicial decisions and reviews by outside bodies—220 Obtaining information from subsidiaries—N/A Indemnities and insurance premiums for officers—220 ABC NewsRadio—52, 55, 58, 75, 76-7, 201, 217, 235–6 ABC Online and mobile—7, 6, 15, 26–7, 29–37, 47, 49, 51–8, 60, 62, 66, 90–1, 96–7, 100, 105, 119, 123 ABC Radio National (RN)—4, 31, 34, 49, 51, 55, 76–7, 122, 201, 217, 233–5 ABC Retail—5, 65–6, 96–8, 107, 109, 200, 245–7 ABC Shops—see ABC Retail ABC Strategic Plan—10, 23, 94, 113–14, 118–20, 220 ABC Values—3, 23, 79, 95, 107, 113–14 apps /applications—4, 30, 33–4, 36 Appropriation—16, 118, 121–5, 133–4 see also funding see also triennial funding Appendices 249 Index Index arts—38, 40, 43, 51–4, 62–3, 67, 91, 196, 214–15 D L S Audience and Consumer Affairs—17, 72–3, 115–17, 200 digital radio—4, 15, 48, 50, 52, 55, 77, 88, 125, 126, 133–4, 147, 165, 171, 232, 236 Legal Division—17, 72, 83–4, 90–1, 200 social media—14, 29, 33, 34–5, 45, 54–6, 60, 62–64, 73, 81, 95, 104–5, 119 audience research—89 Audit and Risk Committee—17, 112–13, 198–9 E see also risk management Editorial Policies—17, 54, 72–4, 81, 96–7, 104, 115–16, 126, 202, 209 audit, internal—see Group Audit Australia Network—15–16, 54, 60–4, 91, 133, 134, 161, 200, 217, 237–8 Australian content—37, 39, 40, 42, 45–6, 60, 62–4, 119, 122 Australian National Audit Office (ANAO)—133, 136–7, 198–9 education—30, 35, 36, 41, 63, 64, 69, 90, 97, 124, 159, 196, 200, 217 Editorial reviews—72–3 efficiency—15, 22, 122–4, 133–4, 197 Election Coverage Review Committee (ECRC)—74 emergency broadcasting—63, 78, 89, 105–6 awards—30, 40, 63–4, 67, 79, 119, 221–8 F B Federal Budget—15, 22, 37, 55–57, 133–4, 161 balance—27, 53, 74, 96, 115–16, 196 Federal Election—39, 54–6, 58–9, 62, 72, 74, 78, 116, 203 bias—74, 115–16 Board—see ABC Board Bonner Committee—88–9, 126–7 business continuity—89, 113, 199, 201 Business Services Division—83–4, 94, 198, 201 C Classic FM—see ABC Classic FM Code of Practice—72–3, 97, 115–17, 205 Communications Networks Division—75–7, 83–4 community—26–8, 34, 37, 53-4, 62, 67, 75, 82, 89–90, 94, 104–6 Managing Director—11, 17, 72–73, 80, 83–4, 88, 108, 112–13, 126, 129, 197–8, 200 streaming/stream—4, 15, 35, 51–2, 57, 67, 90, 97, 105, 108 mobile—15–16, 29–37, 48–51, 55, 59–60, 62, 66, 100, 119, 123, 205 sustainability—78, 94, 98–103 N national identity—14, 42, 58, 196 News Division—5–6, 8m, 14, 17, 27, 29, 53–7, 58, 60, 78, 80–81, 83–4, 90, 96, 101, 108, 112, 133, 159, 200, 244–5 NewsRadio—see ABC NewsRadio O Freedom of Information (FOI)—114 overseas travel costs—219 funding—14–16, 22, 35, 37, 53, 60, 63, 65, 73, 86, 88, 116, 133–5, 147, 161 P see also Appropriation G Governance—10, 54, 63, 88, 91, 94, 110–29 Group Audit—17, 112, 198–9, 201 H hours broadcast—42–3, 123, 214–16, 217 I service announcements—104 independence—10, 72, 112, 147, 196, 198, 203, 206 complaints—73–4, 96–7, 107, 115–17, 122–4, 206 Indigenous—14, 36, 40, 43, 46, 52, 82, 89, 91, 97, 104, 109, 118, 120, 126–7, 201, 214–16 Corporate Plan—see ABC Strategic Plan Innovation Division—17, 29–37, 53, 81, 83, 84, 90, 112, 200 Corporate social responsibility—92–110 international bureaux—8–9m, 244–5 see also Sustainability iview—4, 15, 30–2, 33, 39–40, 42, 46, 51, 57, 91, 96, 115, 119, 204 250 State and Territory Directors—17, 88–9, 94, 126, 200, 203 fraud—113, 199 satisfaction—26–8 consultants—162, 218 M Occupational health and safety (OHS)—see work health and safety (WHS) see also triennial funding Charter—see ABC Charter Local Radio—see ABC Local Radio AUSTRALIAN BROADCASTING CORPORATION ANNUAL REPORT 2014 People Division—17, 79–87, 108–9, 201 podcast/podcasting—31, 34, 48–51, 124 R Radio Australia—54, 60–4, 161, 237–8 Radio Division—4, 7, 8–9m, 14–15, 17, 26, 28, 31, 35–6, 48–52, 55, 58, 72–5, 76–7, 80–3, 84, 90, 104–6, 109, 112, 119, 121–2, 126, 132, 201, 232–6 RN—see ABC Radio National reception—76–7, 115, 124–5, 232–6 relevance—26–8, 34, 53, 58, 126 reviews—54, 72–4, 95, 112, 117, 199, 220 risk management—112, 113, 155, 184, 186, 198–9 see also Audit and Risk Committee T Technology Division—17, 75, 83–4, 87, 98, 107, 109, 112, 201 Television Division—4, 6, 15, 17, 26–7, 28, 32, 34–5, 38–47, 55, 58, 74–8, 81, 83–4, 90-1, 96–7, 100, 108–9, 112, 115, 119, 122–3, 125–6, 132, 134, 159, 202, 213–16, 229–31 training—54, 63, 72, 80–1, 91, 97, 108–9, 118, 120 transmission—8–9m, 61m, 75, 76–7, 60, 124–5, 132, 133–4, 144, 147, 159, 162, 165, 192, 229–38 triennial funding—14, 53, 56, 133 triple j—4, 14, 31, 33, 34–5, 40, 50–1, 67–8, 76–8, 122, 217, 235–6 U user-generated content—36, 97 V Vote Compass—15, 54, 58, 203 W workers’ compensation—85–7, 162 work health and safety (WHS)—17, 54, 84–7, 94, 97, 107, 112