ISUZU CARE - Isuzu Trucks

REPAIR & MAINTENANCE
AFTERSALES
ISUZU CARE
ISUZU R&M
WELCOME
Thank you for choosing an Isuzu truck;
necessary maintenance schedules
The choices are described in this
you’re now part of our award-winning
are followed. And to make that easy,
brochure; just give your local Isuzu
customer care programme and we
we’ve developed flexible Repair &
truck dealer a call for some friendly,
hope you will enjoy miles of trouble-
Maintenance (R&M) packages to take
expert advice. All our dealers are
free driving. To get the best from your
the hassle away from you.
trained to the highest standards and
truck, you’ll need to make sure the
are there to help keep you on the road.
SAY HELLO TO R&M
All Isuzu R&M contracts are designed with three objectives in mind:
1. Easy
2. Flexible
3. Comprehensive
An Isuzu R&M contract is easy for
We know all businesses are different,
Your contract covers all safety
you to adopt. Once you’ve agreed
so we can tailor your R&M package to
inspections (PMI’s): servicing (parts,
terms, simply pay a regular monthly
the requirements of your operation.
labour, oils); repairs (as required from
fee, determined by the length of the
A price is set at the start of the
time-to-time), MOT preparation and
agreement and the annual distance
agreement, which can run for 3 to
test; tacho calibration and speed
the vehicle will cover, and your truck
5 years (or longer for low mileage
limiter compliance – and this is all
will be maintained and repaired by an
vehicles), and we can revise the cover if
in the hands of our dealer network,
approved Isuzu dealer.
your circumstances change.
who are experts in maintaining and
servicing Isuzu vehicles.
Cover also includes nationwide roadside repair or recovery, and can be further extended to include replacement vehicle hire,
as well as night or week-end servicing. An additional option is I-Vision; a full range of advanced vehicle telematics, tracking,
messaging and diagnostic systems – all can be incorporated in your R&M contract.
Isuzu R&M takes the hassle out of running your vehicle.
All our options take the hassle away from you. All Isuzu
packages offer these features:
It's automatic
Thanks to specially developed software, all our programmes
offer fully-automated scheduled reminders to enable our
customer and dealer to agree a date and time. This means
there’s no need for you to keep tabs on when your truck is
due for servicing, simply keep an eye on your e-mail. In other
words, it’s easy to keep legal and your business moving.
No surprises
Not only does this keep your truck rolling, but it also means
no nasty surprises with unexpected costs and labour charges.
Ask your Isuzu Truck dealer
for details and a quote
“Placing our Isuzu fleet on a R&M
contract gave me peace of mind that the
vehicles would be cared for by trained
professionals at an affordable cost”.
Mr Nick Cooper, Group Fleet Manager,
Stapleton’s (Tyre Services) Ltd.
KEEP MOVING
HASSLE FREE
WHAT'S INCLUDED?
Service
select
Repair &
maintenance
All safety inspections to meet the operator’s “O” license compliance
√
√
Isuzu’s electronic forward planning system, an email to your Transport Manager and your
repairing dealer to enable an agreed date and time for it to be undertaken
√
√
All vehicle servicing on base vehicle
√
√
Features
All vehicle maintenance & repairs on base vehicle
√
Isuzu truck assist, roadside assistance or recovery to nearest dealer 24/7
√
Isuzu warranty included as standard for three years from vehicle registration
√
√
MOT preparation, presentation and certificate costs included
#
√
Tachograph calibration, repairs including digital tachograph batteries
#
√
Speed limiter compliance and certification as and when required
CARE support for the length of the contract
√
√
√
Out of hours inspections, servicing, repairs and maintenance
#
Collection and delivery for inspections and servicing
#
Replacement vehicle after 24 hours up to 10 days per annum
#
Different body designs and equipment including tail-lift & cranes
Monthly premiums can either be government linked RPI tables or fixed for the length of the contract
I-Vision complete
# - Options available to enable a contract to be tailored to your needs
Contact your Isuzu Truck dealer for a detailed quote.
#
√
√
#
The Choices: Right for you
Isuzu packages are available at two different levels, and you can see details of these in the table overleaf. In summary,
when you discuss your requirements with our expert staff, they’ll be able to highlight the different elements of our
R&M and Service Select packages to meet your specific requirements.
Service Select
Repair & Maintenance
Payment plan
Service Select, is for businesses that
Repair & Maintenance is a more
We offer three flexible payment plan
don’t require a full R&M package.
comprehensive programme and
options – RPI (Retail Prices Index) ,
As the name implies, Service Select
in addition to Service Select,
fixed or staggered payments which
covers the safety inspections and
covers elements such as repairs,
give you peace of mind and also
servicing requirements for your
maintenance, tachographs and speed
offers cashflow advantages.
vehicle. This package also offers the
limiters, roadside assistance or
flexibility to include other options,
recovery; all offered with a greater
all provided through our network of
degree of customisation to suit your
expert Isuzu truck dealers.
operational requirements.
Ask your
Isuzu Truck dealer
for details
and a quote
SALES, PARTS AND SERVICE
Billingham
Burgess Hill
Carlisle
Clitheroe
Croydon
Edinburgh
Enfield
Exeter
Glasgow
Guernsey
Heathrow
Hereford
Hinckley
Hitchin
Hull
Ipswich
Isle of Man
Jersey
Leeds
Liverpool
Llanfyrnach
Maidenhead
Maidstone
Newcastle
Newport (Wales)
Norwich
Nottingham/Derby
Oxford
Peterborough
Reading
Redruth
Rochdale
Stoke-on-Trent
Thurrock
Tipton
Walsall
Warrington
Weedon
Wimborne
Worcester
PARTS AND SERVICE ONLY
Barking
Bishop’s Stortford
Bourne
Bristol
Buckingham
Burnley
Byfleet
Cardiff
Manchester
Sheffield
Slough
Southampton
Swindon
Tewkesbury
Witham
Isuzu Truck (UK) Ltd, Isuzu House, 164 Great North Road, Hatfield, Herts. AL9 5JN UK. Tel: 01707 28 29 30
R&M/0314/3k
GET IN TOUCH
For details of your nearest Isuzu truck dealer visit www.isuzutruck.co.uk