docAnnual Reporting City of Kamloops
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Annual Reporting City of Kamloops
2007 UBCM Community Excellence Awards Best Practices – Annual Reporting Submitted by: City of Kamloops 7 West Victoria Street Kamloops, BC V2C0 1A2 (250)828-3311 July 27, 2007 City of Kamloops – Tournament Capital of Canada 1 Award Submission ________________________________________________________________________ 2007 UBCM Community Excellence Awards Best Practices – Annual Reporting Project Summary: City of Kamloops 2006 Annual Report The City of Kamloops 2006 Annual Report has been produced with accountability to our residents in mind. We are submitting our annual report as an example for other municipalities to follow, in that it is an attractive, accessible, economical, and creatively laid out document which serves as an effective communication piece for residents, businesses, visitors, and staff. The 2006 Annual Report contains important information about the City of Kamloops and includes photographs unique to our community—City staff, the services we provide, public art and culture, sports, scenery, and photographs of residents of all ages and from all walks of life. 2 Communication Excellence Kamloops 2006 Annual Report is an excellent communication piece which is attractive for placing in an office waiting room, compact enough for mailing in a recruitment package, light enough for including in a conference package, and is readable for everyday people interested in the accomplishments of our community. Like most cities in British Columbia, Kamloops is a community of people with a variety of socio-economic backgrounds. As such, we decided it is important to continue offering our report in both written and electronic forms, in as many locations as possible, so that it is accessible to many people without relying solely on the Internet as the only communication channel. Distribution In an effort to reach as many residents as possible—and without the expenditure of mailing to every household—1,500 copies of the report have been distributed to government agencies, committees and commissions, grant recipients, public and university libraries, professional offices for their waiting rooms, and business organizations in Kamloops. Also, our Human Resources department uses the annual report in their recruitment packages. Anyone can pick up a copy of the annual at City Hall reception, or access it on our website at www.kamloops.ca. Design and Creativity The design elements are consistent from page to page, and, unlike traditional annual reports, this report is designed for enjoyable yet informative reading. The photographs depict Kamloops lifestyle and people, the colours and graphics are visually pleasing, and the text is substantive in that it captures the status of projects and council activity in a concise and straightforward manner. The use of colour from our logo in the Annual Report is consistent with the City of Kamloops’ branding as the Tournament Capital of Canada. In today’s society, organizations must ensure their brand recognition is prominent both internally and externally. We believe, municipal government branding is just as essential so that residents and visitors recognize the objectives and achievements of our respective communities. 3 Process used to establish Council Objectives and Measures Kamloops City Council has a three-year strategic plan which they review and update annually to ensure operational activities are meeting their objectives for the betterment of our community. Council has five objectives which are clearly listed on pages four and five of the annual report. On pages six and seven, Council gives an account of its forms of consultation with citizens, such as surveys, committees, commissions, open houses, and public forums. Council also meets with, or is a member of the organizations that receive grants. These grant recipients are listed on page 23. All of the aforementioned consultative processes are what drive the formation of council objectives. The annual report is an accounting of our City’s operational successes and challenges in meeting those objectives. Content Following the list of Council’s goals and objectives, there are 12 pages which outline the City of Kamloops’ successes and challenges pertaining to each of Council’s objectives which are listed on pages 4 and 5. For non-financial readers, the last six pages of the report give summaries of revenue and expenditures, grants given to local organizations, permissive tax exemptions, and graphical breakdowns of taxation levels. For financial readers, the complete 2006 Audited Financial Statements are appended on a CD inside the back cover. Kamloops decided to put the financial statements on CD for two reasons: to keep the report concise and improve its readability for more than financial readers, and to reduce the cost of printing an additional 40 pages x 1,000 copies. Cost-effectiveness 1. Printing To ensure the annual report is suitable for many purposes, the City of Kamloops decided that the design components and commercial printing quality greatly influence a potential reader to pick it up. For us to be accountable to residents, we need to supply a publication which they feel at ease reading. 4 2. Sometimes Less is More The Kamloops 2006 Annual Report contains only 25 pages of readable, concise summaries of many projects and activities. The report is full of information, yet the design has a structural unity that makes the most of space on every page. If the audited financial statements had been included in print, 44 additional pages would have almost doubled the printing cost. In today’s world of information overload, we made the decision to be accountable in a concise manner that respects the time of readers. 3. Repurposing We can use the template and design elements from this report for other City of Kamloops publications, essentially saving the cost of future design work. 4. Partnerships The City of Kamloops and the Kamloops Central Business Improvement Association (KCBIA) have a partnership for distributing our annual report. The City provides grant towards the Downtown Ambassador Patrol during the summer. Unconditionally, the KCBIA ambassadors personally deliver our annual reports to businesses, cafes and restaurants, doctors’ and other professional offices for their waiting rooms in the downtown core. The City’s working relationship with the KCBIA saves us postage costs of $1.86 apiece for distribution in the downtown core. 5 Enclosures 1. Letter from Mayor Terry Lake supporting this application. 2. Completed application form. 3. Kamloops 2006 Annual Report with Audited Financial Statements on CD inside the back cover. 4. Newspaper notices of Council’s public meeting at which the Annual Report was presented. 5. Extract from the minutes of Council’s meeting at which the report was received and presented for public input. 6. Distribution List for the Kamloops 2006 Annual Report. This application to the UBCM Community Excellence Awards—Best Practices, Annual Report—has been prepared by the Business and Client Services section on behalf of the City of Kamloops. ___________________________________ Colleen McClean Research & Communications Supervisor City of Kamloops 250-828-3572; cmcclean@kamloops.ca July 20, 2007 6 MINUTES OF A REGULAR COUNCIL MEETING 6. 205. 2007 June 26 Page 1 PUBLIC SUBMISSIONS - 2006 ANNUAL MUNICIPAL REPORT: Ms. Colleen McClean, Research and Communications Supervisor for the City of Kamloops, provided Council with a brief verbal review of the 2006 Annual Municipal Report, which includes Council's goals and objectives, and will be distributed to various outlets throughout the City. There were no submissions and no correspondence was received with respect to the 2006 Annual Municipal Report. 205. MINUTES OF A REGULAR COUNCIL MEETING 7. 2007 June 26 Page 1 CONSIDERATION OF 2006 ANNUAL MUNICIPAL REPORT: Mayor Lake announced that Communication Solutions Inc. has received Gold Standing in the international marketing and communication HERMES Creative Awards for its work with the City of Kamloops to produce the City's 2005 Annual Report "On the Move". Council congratulated Colleen McClean and all those responsible for producing this outstanding document. Moved by Councillor Harker, seconded by Councillor Singh, that the 2006 Annual Municipal Report be received. CARRIED. 2006 ANNUAL REPORT DISTRIBUTION 2007 June 27 Page 1 ACCOUNTANTS Brian Callander BDO Dunwoody 300 - 272 Victoria Street Kamloops BC V2C 1Z6 BANKS AND CREDIT UNIONS Harvey Comazzetto BMO/Nesbitt Burns 201F - 1180 Columbia Street West Kamloops BC V2C 6R6 Tom McNulty BDO Dunwoody 300 - 272 Victoria Street Kamloops BC V2C 1Z6 Stephen Way Bank of Montreal 1180 Columbia Street West Kamloops BC V2C 6R6 AIRPORT John Dares NAV Canada 3100 Aviation Way Kamloops BC V2B 7W1 BUSINESS ASSOCIATION Kamloops Real Estate Association 101 - 418 St. Paul Street Kamloops BC V2C 2J6 Fred Legace, Manager Kamloops Airport Ltd. 3035 Airport Drive Kamloops BC V2B 7X1 ARTS, CULTURE, AND HERITAGE Jann Bailey Kamloops Art Gallery 101 - 465 Victoria Street Kamloops BC V2C 2A9 Jenna Dittrich Community Arts Council of Kamloops 262 Lorne Street Kamloops BC V2C 1W1 Kathy Humphreys Kamloops Symphony Society PO Box 57 Kamloops BC V2C 5K3 Lori Marchand Western Canada Theatre PO Box 329 Kamloops BC V2C 5K9 Brenda Pollack Kamloops Heritage Railway 6 - 510 Lorne Street Kamloops BC V2C 1W3 T:\BUS CLNT SRV\2006 ANNUAL REPORT DISTRIBUTION LIST FORM.doc Lansdowne Village 92 - 450 Lansdowne Street Kamloops BC V2C 1Y3 Sahali Centre Mall 22 - 945 Columbia Street West Kamloops BC V2C 1L5 Kamloops Home-based Business Association PO Box 22 Kamloops BC V2C 5K2 Manager North Shore Business Improvement Association 115 Tranquille Road Kamloops BC V2B 3E5 Chris Bebek, Director CHBA Board of Directors Aberdeen Highlands Development Corp. 1425 Pearson Place Kamloops BC V1S 1J9 Patsy Bourassa Kamloops Homebuilders Association 11 - 1278 Dalhousie Drive Kamloops BC V2C 6G3 Ula Chauvet North Shore Business Improvement Association 115 Tranquille Road Kamloops BC V2B 3E5 2006 ANNUAL REPORT DISTRIBUTION BUSINESS ASSOCIATIONS Shirley Culver Community Futures Development Corp. 101 - 286 St. Paul Street Kamloops BC V2C 6G4 2007 June 27 Page 2 Jaimie Drew, President, KCC Coast Canadian Inn 339 St. Paul Street Kamloops BC V2C 2J5 Rob Hyslop RGH Pacific 395 Tranquille Road Kamloops BC V2B 3G4 CHAMBER OF COMMERCE Peter Aylen, Treasurer, KCC Absorbent Products Ltd. 724 Sarcee Street East Kamloops BC V2H 1E7 Phil Lindsay Community Futures Development Corp. 101 - 286 St. Paul Street Kamloops BC V2C 6G4 Leslie Brochu, Secretary, KCC Sun Rivers Golf Resort #1 Sun Rivers Drive Kamloops BC V2H 1R9 Donna Markin, General Manager Aberdeen Mall 275 - 1320 Trans Canada Highway West Kamloops BC V1S 1J2 Ann Eppinger, Manager Kamloops Chamber of Commerce 1290 Trans Canada Highway West Kamloops BC V2C 6R3 Gay Pooler KCBIA 4 - 231 Victoria Street Kamloops BC V2C 2A1 Brant Hasanen, 1st Vice-President Edward James Investments 148 Victoria Street Kamloops BC V2C 1Z7 Deryl Priebe Valleyview and East Business Association 158 Oriole Road Kamloops BC V2C 4N7 Rick Heney, 2nd Vice-President Fulton & Company 248 Second Avenue Kamloops BC V2C 2C9 Peggy Shelley 4 - 231 Victoria Street Kamloops BC V2C 2A1 Maurice Hindle, Director Moly-Cop Canada PO Box 3040 Kamloops BC V2C 6B7 Deb Steele, Vice-President Kamloops Society for Community Living 521 Seymour Street Kamloops BC V2C 2G8 Daniel Sulz, Director CIBC Securities 304 Victoria Street Kamloops BC V2C 5K3 Rick Kurzac, Director Home Hardware 1475 Hugh Allan Drive Kamloops BC V1S 1J3 T:\BUS CLNT SRV\2006 ANNUAL REPORT DISTRIBUTION LIST FORM.doc Debbie Kadun, Executive Assistant Kamloops Chamber of Commerce 1290 Trans Canada Highway West Kamloops BC V2C 6R3 Deb McClelland, Executive Director Kamloops Chamber of Commerce 1290 Trans Canada Highway West Kamloops BC V2C 6R3 Vic Spolia, Director Torino Clothing Company 347 Victoria Street Kamloops BC V2C 2A3 2006 ANNUAL REPORT DISTRIBUTION Dr. Murray Young, Director Thompson Rivers University 900 McGill Road PO Box 3010 Kamloops BC V2C 5N3 ENGINEERING ND Lea 236 ST PAUL Street Kamloops BC V2C 6G4 Watson Engineering 760 Seymour Street Kamloops BC V2C 2H3 2007 June 27 Page 3 Stantec Consulting 305 - 153 Seymour Street Kamloops BC V2C 2C8 MacKinnon Architecture & Interior Design 2 - 737 Seymour Street Kamloops BC V2C 2H4 HPF Engineering 101 - 1402 McGill Road Kamloops BC V2C 1L3 True Consulting Group 201 - 2079 Falcon Road Kamloops BC V2C 4J2 GOVERNMENT, AGENCIES, AND CORPORATIONS BC Assessment Authority 805 Renfrew Avenue Kamloops BC V2B 3X3 Triggs Engineering 102 - 147 Victoria Street Kamloops BC V2C 1Z9 Front Counter and Natural Resource Centre 210 - 301 Victoria Street Kamloops BC V2C 2A3 Civic Engineering 293 1st Avenue Kamloops BC V2C 3J3 BC Lottery Corporation 74 Seymour Street West Kamloops BC V2C 1E2 Owen Hunter Architects 500 - 153 Seymour Street Kamloops BC V2C 2C7 Dr. Roger Barnsley, President and Vice Chancellor Thompson Rivers University PO Box 3010 Kamloops BC V2C 5N3 Focus Corporation A781 Notre Dame Drive Kamloops BC V2C 5N8 Emco Engineering 1301 - 1315 Summit Drive Kamloops BC V2C 5R9 Urban Systems Ltd. 200 - 286 St. Paul Street Kamloops BC V2C 6G4 Cullinane & Powell Consulting Inc. 2 - 953 Laval Crescent Kamloops BC V2C 5P4 Golder Associates 100 - 388 1st Avenue Kamloops BC V2C 6W3 T:\BUS CLNT SRV\2006 ANNUAL REPORT DISTRIBUTION LIST FORM.doc Myles Bruns Ministry of Economic Development 210 - 301 Victoria Street Kamloops BC V2C 2A3 Ken Christian, Director, Health Protection Interior Health Authority 519A Columbia Street Kamloops BC V2C 2T8 Dr. Mark Evered, Provost and Vice President Academic Thompson Rivers University PO Box 3010 Kamloops BC V2C 5N3 Chief Shane Gottfriedson, Chief Kamloops Indian Band 315 Yellowhead Highway Kamloops BC V2H 1H1 2006 ANNUAL REPORT DISTRIBUTION GOVERNMENT, AGENCIES, AND CORPORATIONS John Harwood, School Board Chair School District No. 73 1383 - 9th Avenue Kamloops BC V2C 3X7 Betty Hinton, MP Kamloops Thompson Highland Valleys 101 - 1150 Hillside Drive Kamloops BC V2E 2N1 Hon. Kevin Krueger, MLA, Kamloops – North Thompson 9 - 111 Oriole Road Kamloops BC V2C 4N6 Cyndi McLeod TRU World PO Box 3010 Kamloops BC V2C 5N3 Cliff Neufeld, Vice-President Administration and Finance Thompson Rivers University PO Box 3010 Kamloops BC V2C 5N3 Andrew Neuner, Chief Operating Officer Interior Health Authority 311 Columbia Street Kamloops BC V2C 2T1 Ronald Olynyk, Chair Board of Governors Thompson Rivers University PO Box 3010 Kamloops BC V2C 5N3 Ken Olynyk, Athletic Director Thompson Rivers University PO Box 3010 Kamloops BC V2C 5N3 2007 June 27 Page 4 Greg Toma, Chief Administrative Officer Thompson-Nicola Regional District 300 - 465 Victoria Street Kamloops BC V2C 2A9 Vicki Weller Thompson Nicola Film Commission 300 - 465 Victoria Street Kamloops BC V2C 2A9 INDUSTRY Pollard Banknote Ltd. 9989 Dallas Drive Kamloops BC V2C 6T4 Gerry West Moly-Cop Canada PO Box 3040 Kamloops BC V2C 6B7 Weyerhaeuser Canada Ltd., Vice-President and Mill Manager Domtar Corp. PO Box 800 Kamloops BC V2C 5M7 Brent Ballingal CN RR 3 Kamloops BC V2C 5K1 John Buda, Director Convergys 2121 Trans Canada Highway East Kamloops BC V2C 5P9 Dan Hovorka CP Rail 95 3rd Avenue Kamloops BC V2C 3L9 Hon. Claude Richmond, MLA, Kamloops 490 - 175 Second Avenue Kamloops BC V2C 5W1 LAW FIRM Brian Ross Fulton & Company 248 - 2nd Avenue Kamloops BC V2C 3K7 Dr. Terry Sullivan, Superintendent School District No. 73 1383 - 9th Avenue Kamloops BC V2C 3X7 Frank Scordo Fulton & Company 248 - 2nd Avenue Kamloops BC V2C 3K7 T:\BUS CLNT SRV\2006 ANNUAL REPORT DISTRIBUTION LIST FORM.doc 2006 ANNUAL REPORT DISTRIBUTION RCMP Supt. Jim Begley, OIC Kamloops City RCMP 560 Battle Street Kamloops BC V2C 6N4 REVENUE Kamloops Society for Community Living 521 Seymour Street Kamloops BC V2C 2G8 Kamloops Safe Housing Society 651 Pine Street Kamloops BC V2C 2Z6 Kamloops Christian Hostel STN A PO Box 635 Kamloops BC V2C 5L7 Kamloops Curling Club 700 Victoria Street Kamloops BC V2C 2B6 Kamloops Cadet Society PO Box 2002 Kamloops BC V2B 7K6 Kamloops Food Bank and Outreach Society PO Box 1513 STN MAIN Kamloops BC V2C 6L8 Kamloops Hospice Association 72 Whiteshield Crescent South Kamloops BC V2E 2S9 Kamloops Kiwanis House Society 101 Columbia Street Kamloops BC V2C 2S7 Kamloops Society for Alcohol and Drug Service 922 3rd Avenue Kamloops BC V2C 6W5 Kamloops Gun Club PO Box 153 Kamloops BC V2C 5K6 North Shore Community Centre 452 - 730 Cottonwood Avenue Kamloops BC V2B 8M6 T:\BUS CLNT SRV\2006 ANNUAL REPORT DISTRIBUTION LIST FORM.doc 2007 June 27 Page 5 Pine Tree Riding Club PO Box 1155 STN MAIN Kamloops BC V2C 5K2 Rose Hill Farmers Institute PO Box 59 Knutsford BC V0E 2A0 Kamloops Christian School Association 750 Cottonwood Avenue Kamloops BC V2B 3X2 New Life Mission PO Box 712 STN MAIN Kamloops BC V2C 5L7 Interior Friendship Society 125 Palm Street Kamloops BC V2B 8J7 Kamloops and District Elizabeth Frey Society 827 Seymour Street Kamloops BC V2C 2H6 Thompson Nicola Family Resource Society 801 McGill Road Kamloops BC V2C 6R1 Kamloops Blazers Sports Society 300 Lorne Street Kamloops BC V2C 1W3 Interior Community Services 765 Tranquille Road Kamloops BC V2B 3J3 Heffley Creek Community Association PO Box 122 Heffley Creek BC V0E 1Z0 Canadian Mental Health Association 857 Seymour Street Kamloops BC V2C 2H6 GM Administration Centre BC SPCA 1245 East 7th Avenue Vancouver BC V5T 1R1 2006 ANNUAL REPORT DISTRIBUTION REVENUE Kamloops Community YM and YWCA 400 Battle Street Kamloops BC V2C 2L7 Plaza Heritage Hotel 405 Victoria Street Kamloops BC V2C 2A9 St. Andrews on the Square 159 Seymour Street Kamloops BC V2C 2C6 Ron Wark Kamloops Lawn Bowling Association 27 - 1575 Springhill Drive Kamloops BC V2E 2N9 Susan Lingren St. John Society 627 Victoria Street Kamloops BC V2C 5T4 Teresa Weber Barnhartvale Community Association 1203 Wildwood Drive Kamloops BC V2C 5E1 SPORT ORGANIZATIONS Carolynn Boomer, General Manager PacificSport - Interior 6 Seymour Street West Kamloops BC V2C 1E1 Dean Clark Kamloops Blazers 300 Lorne Street Kamloops BC V2C 1W3 Barry DeWor Kamloops Storm 1665 Island Parkway Drive Kamloops BC V2B 3T7 Holly Eburne Sport Physiotherapy 910 McGill Road Kamloops BC V2C 6N6 Jack Miller PacificSport - Interior 313 - 1170 Hugh Allan Drive Kamloops BC V1S 1T5 T:\BUS CLNT SRV\2006 ANNUAL REPORT DISTRIBUTION LIST FORM.doc 2007 June 27 Page 6 Dr. Ross Outerbridge 910 McGill Road Kamloops BC V2C 6N6 TOURISM KAMLOOPS Stephen Earl, President Hampton Inn 1245 Rogers Way Kamloops BC V1S 1R9 Howard Grieve Tourism Kamloops 1290 Trans Canada Highway West Kamloops BC V2C 6R4 Arthur Mallkoske, Tourism Kamloops Hospitality Inn 500 Columbia Street West Kamloops BC V2C 1K6 Mary-Ann Milobar Days Inn 1285 Trans Canada Highway West Kamloops BC V2E 2J7 Lee Morris Tourism Kamloops 1290 Trans Canada Highway West Kamloops BC V2C 6R3 Christopher Nicolson Tourism Sun Peaks 50 - 3150 Creekside Way Kamloops BC V0E 1Z1 Al Patel Scott's Inn and Restaurant 551 - 11th Avenue Kamloops BC V2C 2J5 Rob Purdy BC Wildlife Park 9077 Dallas Drive Kamloops BC V2C 6V1 John Woolner Penny Pinchers 9 - 1800 Tranquille Road Kamloops BC V2B 3L9
