Creative Sound Blaster Audigy Platinum User Guide

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Creative Sound Blaster Audigy Platinum
Creative Audio Software
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Republic of Ireland. The local language version of
this agreement shall apply to Software acquired in
the EU. This Agreement is the entire agreement
between us, and you agree that Creative will not
have any liability for any untrue statement or
representation made by it, its agents or anyone else
(whether innocently or negligently) upon which you
relied upon entering this Agreement, unless such
untrue statement or representation was made
fraudulently.
Safety & Regulatory Information
The following sections contain notices for various
countries:
CAUTION: This device is intended to be connected
by the user to a CSA/TUV/UL certified/listed IBM
AT or compatible personal computer in the
manufacturer’s defined operator access area. Check
the equipment operating/installation manual and/or
with the equipment manufacturer to verify/confirm
if your equipment is suitable for devices.
ATTENTION: Ce périphérique est destiné à être
connecté par l’utilisateur à un ordinateur IBM AT
certifié ou listé CSA/TUV/UL ou compatible, à
l’intérieur de la zone d'accès définie par le fabricant.
Consulter le mode d’emploi/guide d'installation et/
ou le fabricant de l’appareil pour vérifier ou
confirmer qu'il est possible de connecter d'autres
périphériques à votre sytème.
Notice for the USA
FCC Part 15: This equipment has been tested and
found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may
cause harmful interference to radio
communications. However, this notice is not a
guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment
off and on, the user is encouraged to try one or more
of the following measures:
❑ Reorient or relocate the receiving antenna.
❑ Increase the distance between the equipment
and receiver.
❑ Connect the equipment to an outlet on a circuit
different from that to which the receiver is
connected.
❑ Consult the dealer or an experienced radio/TV
technician.
CAUTION: To comply with the limits for the Class
B digital device, pursuant to Part 15 of the FCC
Rules, this device must be installed in computer
equipment certified to comply with the Class B
limits.
All cables used to connect the computer and
peripherals must be shielded and grounded.
Operation with non-certified computers or nonshielded cables may result in interference to radio or
television reception.
Modifications
Any changes or modifications not expressly
approved by the manufacturer of this device could
void the user’s authority to operate the device.
Notice for Canada
This apparatus complies with the Class “B” limits
for radio interference as specified in the Canadian
Department of Communications Radio Interference
Regulations.
Cet appareil est conforme aux normes de CLASSE
“B” d’interférence radio tel que spécifié par le
Ministère Canadien des Communications dans les
règlements d’interférence radio.
Compliance
This product conforms to the following Council
Directive:
❑ Directive 89/336/EEC, 92/31/EEC (EMC),
73/23/EEC (LVD), (73/23/EEC), as amended
by directive 93/68/EEC.
Copyright Information for users of
Creative products
Certain Creative products are designed to assist you
in reproducing material for which you own the
copyright or are authorized to copy by the copyright
owner or by exemption in applicable law. Unless
you own the copyright or have such authorization,
you may be violating copyright law and may be
subject to payment of damages and other remedies.
If you are uncertain about your rights, you should
contact your legal advisor.
It is your responsibility when using a Creative
product to ensure there is no infringement of
applicable laws on copyright whereby the copying
of certain materials may require the prior consent of
the copyright owners. Creative disclaims any
liability with regard to any illegal use of the Creative
product and Creative shall in no event be liable with
regard to the origin of any data stored in a
compressed audio file.
You acknowledge and agree that the use of MP3
Codecs in real-time broadcasting (terrestrial,
satellite, cable or other media) or broadcasting via
Internet or other networks, such as but not limited to
intranets etc., in pay-audio or pay-on-demand
applications, is not authorised and/or licensed
(http://www.iis.fhg.de/amm/).
Declaration of Conformity
According to the FCC96 208 and ET95-19,
Manufacturer
/Importer’s Name:
Manufacturer
/Importer’s Name:
Manufacturer
/Importer’s Name:
Creative Labs, Inc.
Creative Labs, Inc.
Creative Labs, Inc.
Manufacturer
/Importer’s Address: 1901 McCarthy Boulevard
Milpitas, CA. 95035
United States
Tel: (408) 428-6600
Manufacturer
Milpitas, CA. 95035
United States
Tel: (408) 428-6600
Manufacturer
Milpitas, CA. 95035
United States
Tel: (408) 428-6600
declares under its sole responsibility that the product
Trade Name:
Creative Labs
Trade Name:
Creative Labs
Trade Name:
Creative Labs
Model Numbers:
SB0090
Model Numbers:
SB0012
Model Numbers:
SB0010/SB0010B
has been tested according to the FCC / CISPR22/85
requirement for Class B devices and found compliant with the
following standards:
EMI/EMC:
EMI/EMC:
EMI/EMC:
ANSI C63.4 1992, FCC Part 15 Subpart B
Complies with Canadian ICES-003 Class B.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including
interference that may cause undesirable operation.
Ce matériel est conforme à la section 15 des régles FCC.
Son Fonctionnement est soumis aux deux conditions suivantes:
1. Le matériel ne peut étre source D’interférences et
2. Doit accepter toutes les interférences reques, Y compris
celles pouvant provoquer un fonctionnement indésirable.
Compliance Manager
Creative Labs, Inc.
June 25, 2001
Compliance Manager
Creative Labs, Inc.
June 25, 2001
Compliance Manager
Creative Labs, Inc.
June 25, 2001
Contents
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Introduction
Introduction
Welcome to highdefinition digital
audio entertainment
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About the Sound Blaster Audigy Card and
Audigy Drive
This chapter gets you ready to install the Sound Blaster Audigy
Platinum hardware.
About the Sound Blaster Audigy Card and Audigy Drive
What You Need
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Installing Hardware
This chapter tells you how to install the Sound Blaster Audigy hardware
Installing Hardware
Installation Steps
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,QVWDOOLQJ+DUGZDUH Step 6: Connect
cables to Sound
Blaster Audigy card
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,QVWDOOLQJ+DUGZDUH Step 7: Connect to
power supply
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Related
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,QVWDOOLQJ+DUGZDUH 3
Installing Software
This chapter tells you how to install the Sound Blaster Audigy Platinum
software.
Installing Software
Installing Drivers
and Applications
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Applications
You may at times need to uninstall and then reinstall the applications to correct problems, change
configurations, or make version upgrades. The following instructions tell you how to uninstall the
applications in all Windows operating systems.
1. Insert the Sound Blaster Audigy Installation CD into your CD-ROM drive.
The disc supports Windows AutoPlay mode and starts running automatically. If not, see “Problems
Installing Software” on page B-2.
2. Close all audio card applications. Applications that are still running during the uninstallation will not
be removed.
3. Click Start -> Settings -> Control Panel.
4. Double-click the Add/Remove Programs icon.
5. Click the Install/Uninstall tab and select Sound Blaster Audigy.
Click the Add/Remove button.
6. When the InstallShield Wizard dialog box appears, click the check boxes of the items that you want
to uninstall to clear them.
The selected applications will be uninstalled.
7. Click the Next button.
8. If prompted, restart your computer.
Reinstalling
Applications
You may want to reinstall the applications in the event of driver corruption.
1. Insert the Sound Blaster Audigy Installation CD into your CD-ROM drive.
The disc supports Windows AutoPlay mode and starts running automatically. If not, see “Problems
Installing Software” on page B-2.
2. Click Start -> Settings -> Control Panel.
3. Double-click the Add/Remove Programs icon.
4. Click the Install/Uninstall tab and select Sound Blaster Audigy.
Click the Add/Remove button.
5. When the InstallShield Wizard dialog box appears, click the Repair option to select it.
This option reinstalls all the applications installed previously.
Installing Software 3-4
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Windows 2000
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,QVWDOOLQJ6RIWZDUH 4
Sound Blaster Audigy Applications
This chapter tells you about the applications bundled with your Sound
Blaster Audigy Platinum.
Sound Blaster Audigy Applications
Creative Sound
Blaster Audigy
Applications
The applications included with
Sound Blaster Audigy may differ
from the ones described here.
Sound Blaster Audigy also comes
with third party applications.
Sound Blaster Audigy is supported by a full range of applications to help you get
audio card. The following set of software is most important to the operation of yo
❑ Creative Taskbar
❑ Creative Sound Blaster Audigy Online Quick Start (English only)
❑ Creative Sound Blaster Audigy Experience (English only)
❑ EAX ADVANCED HD™ Gold Mine Experience (English only)
❑ Creative Diagnostics
❑ Creative Surround Mixer
❑ Creative AudioHQ
❑ Creative WaveStudio
❑ Creative PlayCenter
❑ Creative Recorder
❑ Vienna SoundFont Studio
❑ Creative MiniDisc Center
❑ Creative RemoteCenter
❑ Creative Restore Defaults
Sound Blaster Audigy Applications 4-2
Creative Taskbar
Creative Taskbar is an application that allows you to perform tasks with your audio card easily and
quickly. Just select a task and everything is done for you — the necessary applications are started and
your mixer and effects settings are configured automatically.
Creative Taskbar also comes with Creative TaskGuide, which provides tips and useful links related to the
selected task.
For more information and usage details on Creative Taskbar, refer to its online Help.
Creative Sound
Blaster Audigy
Online Quick
Start (English
only)
This is a good starting point from which you can learn about Sound Blaster Audigy. The online Quick
Start consists of several interactive and informative demos that feature different aspects of Sound Blaster
Audigy, like experiencing digital music and digital gaming, watching movies, connecting speakers and
performing tasks.
Creative Sound
Blaster Audigy
Experience
(English only)
Use the Creative Sound Blaster Audigy Experience to feel Sound Blaster Audigy’s awesome gaming,
music listening and home studio capabilities. You will experience the advantage of multi-environment
audio processing, dynamic EAX ADVANCED HD™ effects, high-quality surround output and EAX
ADVANCED HD™-enhanced home theatre quality audio.
EAX
ADVANCED
HD™ Gold Mine
Experience
(English only)
Run this demonstration, which is set in a gold mine, and experience EAX ADVANCED HD™
technologies such as Environment Panning, Environment Reflection and Environment Morphing.
Compare the scenes with and without EAX ADVANCED HD™, and understand why more game
developers are using EAX ADVANCED HD™ technologies for the best gaming experience.
Creative
Diagnostics
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Creative RemoteCenter converts your computer into an entertainment system, which you can control
from the comfort of your bed or sofa. With the remote control and RemoteCenter Player, a simple but
powerful multimedia player, you can play audio and video CDs on your computer from a distance. You
no longer need to be directly in front of your computer to select or change tracks because the remote
center system comes with On-Screen Display (OSD), which makes the commands or functions available,
viewable from a distance of 4 metres. RemoteCenter also allows you to start and control your favorite
Windows applications.
For more information on Creative RemoteCenter, refer to its online Help.
Creative Restore
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❑ Creative Restore Defaults allows you to restore all your audio settings to the default settings.
5
Using Applications
This chapter tells you which applications to use for content
creation, gaming and entertainment purposes.
Using Applications
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Gaming
Reference
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Technical Support
We are committed to giving you the best products aswell as the best service by providing you
with a comprehensive suite of eService options complemented by telephone support.
With Creative's eService strategy, we deliver the best possible customer experience using our
multilingual Customer support portal, interactive chat, email support and our self-service
knowledgebase.
The European support area on our website at www.europe.creative.com contains the
following options:
Knowledgebase
Creative's Self-service knowledgebase empowers you to quickly resolve your queries by using
natural language support and stepping you through targeted questions to help pinpoint the best
solution to your particular problem. Should you need additional help, you can escalate your
query online through live chat or email ensuring that you receive the best possible service in
the manner that is most comfortable to you.
Technical Support C-1
Webchat*
Creative's interactive TextChat enables you to contact our Technical Support team through a
real-time chat facility. Additional features, such as web page pushing, collaborative browsing
and file and brochure exchange, transform your chat session into a fully interactive support
experience.
eMail†
Should you not obtain a solution to your query using our Knowledgebase system, you can click
the “Not Solved” button located at the bottom of any suggested solution document to escalate
your query via eMail. If you do not have access to our website then you can mail us directly at
support@europe.creative.com.
Telephone*†
You have the option to contact our service support team via telephone. Telephone numbers can
be found in the “Creative European Contact Centre” section below.
Download Drivers#
The Creative website offers a range of updates and drivers for our products in a variety of
operating systems.
Download Manuals
Browse Creative's extensive library of product installation and user guides to find
documentation for your Creative product.
† Native Language Support *Closed Sat-Sun & Public Holidays # Not applicable for all products
If You Have a
Problem
Please retain all contents including packaging and proof of purchase until you are fully satisfied
with your product.
If you have a problem installing or using your Creative product, please use the Creative
eServices and/or telephone support for assistance. Should you contact Technical Support, you
may be asked for information regarding the following:
❑
❑
❑
❑
The model of your Creative product
Error information on the screen and how it came about
Information on the adapter cards which may be causing a conflict#
Hardware configuration information such as the base I/O address,
IRQ line, DMA channels used#
❑ Motherboard information: BIOS manufacturer/version and chipset manufacturer
❑ Type and version of your operating system, e.g., Windows 95/98 or Windows NT, Windows
2000 or Windows Me
If, after using the Creative support services, you believe your Creative product to be defective,
you should verify the purchase date and the take the appropriate action as detailed below:
Less than 30 days since date of purchase
Should your store receipt indicate that the product is less than 30 days old, you have the option
of returning the full product to the Dealer/Retailer for a replacement or credit. The 30-day time
period may not apply in all instances, so please check the Dealer/Retailer replacement/credit
terms.
More than 30 days since date of purchase
Contact European Technical Support to clarify the nature of the problem and to obtain details of
our repair/replacement procedure.
# Not applicable for all products
Returning a product
for repair
❑ Creative Labs requires that all returns for repair/replacement must first be issued with an
authorisation number, therefore you need to contact Technical Support to receive this
number.
❑ Technical Support will communicate how to return the product in question for
repair/replacement.
❑ You should only return the hardware item in question and return it to the address provided
by Technical Support. Please retain all software, accessories and the original packaging.
❑ Please quote the authorisation number clearly on the outside of the packaging
in which you return the hardware item.
❑ After receiving the hardware, Creative will process the return.
Creative may replace or repair the product with new or re-conditioned parts, and the faulty parts
will become the property of Creative. The warranty period for your repaired/replacement item
is 90 days from the date of shipment from Creative, or what is left on the original item’s
warranty, whichever is longer.
To avoid tariffs when shipping a product to Creative Labs from outside the E.U. or from zones
with special tax status, you must complete the relevant customs documentation before shipping
the product.
Operating Hours
Knowledgebase
Webchat
*
Telephone*
*Closed Sat-Sun & Public Holidays
Available on-line 24 hours a day
10:00-18:30 CETMonday - Friday
10:30-19:00 CETMonday - Friday
Limited Warranty
Creative Labs (Ireland) Limited (“Creative”) warrants to you, the original buyer and holder of
this warranty, as it stands in the accompanying warranty card, that the hardware product will be
free of defects in materials and workmanship for a period of two (2) years after the date of
purchase, or such other period as may be expressly specified by Creative or required by
applicable law (“Warranty Period”).
Creative's entire liability and your remedy will be, at Creative’s sole discretion, the repair or
replacement (with the same or similar model) of any hardware or accompanying item(s) not
meeting the “Limited Warranty” explained above that is returned to Creative's authorised
distributor or dealer during the Warranty Period with a copy of your receipt.
What this warranty does
not cover
This warranty gives you specific
legal rights. You may have other
rights which vary from country to
country. Certain limitations in this
warranty are not permitted by the
jurisdiction of some countries, so
some limitations here may not
apply to you.
To the maximum extent permitted by applicable law, Creative disclaims all other warranties and
conditions, expressed or implied, including the conditions of quality, merchantability or fitness
for a particular purpose with respect to the use of this product. Creative also disclaims any
obligation to support products for all operating environments - for example, by ensuring
interoperability with future versions of software or hardware. In no event shall Creative or its
licensors be liable for any indirect, incidental, special or consequential loss or for any lost
profits, savings or data arising from or relating to the use of this product, even if Creative or its
licensors have been advised of the possibility of such loss.
Specifically, this warranty does not cover failures of the product which result from accident,
abuse, misuse, alterations (by persons other than Creative or its authorized repair agents),
moisture, corrosive environments, shipping, high voltage surges, or abnormal working
conditions. This warranty does not cover normal wear and tear. You are specifically advised to
take a backup copy of any software provided with the Creative product for security purposes.
Creative European Contact Centre
CREATIVE LABS (IRELAND) LTD.,
Technical Support Department,
Ballycoolin Business Park, Blanchardstown,
Dublin 15, Ireland.
Fax: +353 1 8205052
United Kingdom
Tel
+353 1 4333200
Germany
Tel
+353 1 4380000
Ireland
Tel
+353 1 8207555
France
Tel
+353 1 4333220
Spain
Tel
+353 1 4380020
Italy
Tel
+353 1 4333210
Holland
Tel
+353 1 4333272
Austria
Tel
+353 1 4380060
Switzerland
Tel
+353 1 4380070
Belgium
Tel
+353 1 4333291
Portugal
Tel
+353 1 4380010
Denmark
Tel
+353 1 4333230
Czech Republic
Tel
+353 1 4333280
Finland
Tel
+353 1 4333270
Poland
Tel
+353 1 4380040
Norway
Tel
+353 1 4333240
Hungary
Tel
+353 1 4333290
Sweden
Tel
+353 1 4380030
Russia
Tel
+353 1 4380080
Please note that international call rates will apply. Please contact your telecoms company to verify the exact rate you will
be charged.

Creative Sound Blaster Audigy Platinum User Guide

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