annual report
Transcription
annual report
ANNUAL REPORT 2012 TABLE OF CONTENTS 1.MESSAGE FROM THE CHAIRMAN OF THE BOARD OF DIRECTORS 2.PG BANK INTRODUCTION 04 06 - OVERVIEW 08 - AWARDS AND RECOGNITION 09 - CORPORATE GOVERNANCE 10 - SHAREHOLDERS INFORMATION 16 3.BUSINESS PERFORMANCE REPORT 17 - MILESTONES IN 2012 18 - OPERATIONAL HIGHLIGHTS 20 - FUND MOBILIZATION 21 - FUND UTILIZATION 21 CREDIT ACTIVITIES 21 CAPITAL MANAGEMENT 23 FOREIGN EXCHANGE TRADING 23 - BANKING SERVICES 23 REMITTANCE AND TRADE FINANCE 23 CARD SERVICE 24 - BANKING MANAGEMENT 24 RISK MANAGEMENT 24 HUMAN RESOURCES MANAGEMENT 24 BRAND AND NETWORK DEVELOPMENT 25 INFORMATION TECHNOLOGY 25 - CORPORATE SOCIAL RESPONSIBILITY 26 4.BUSINESS PLAN 25 5.FINANCIAL STATEMENTS 28 6.OPERATIONAL NETWORK 67 Ladies and gentlemen, The year 2012 witnessed struggles that left damaging effects on the economy of Vietnam in general and on the performance of the Finance and Banking industry in particular. Weakened demand and increased inventory adversely affected corporate performance, leading to rising non-performing loans and threatening the stability of the banking system. Lending interest rates were lowered but credit growth was still lower than expected. Meanwhile, the policies introduced by the Government to curb inflation and stabilize macroeconomics have had limited effectiveness, as low inflation (6.81%) was offset by a 10-year low in GDP growth (5.03%). Operating in such a competitive environment, the young PG Bank has been faced with enormous difficulties. Among these is fierce competition from other commercial banks. More than ever, the proactive attitude and willingness to work hard to overcome challenges characteristics that define PG Bank staff - have been put to great use. In 2012, despite financial results not being as good as expected, the Bank managed to preserve operative stability, and satisfy liquidity ratio requirements even in the market’s most constrained time. Ladies and Gentlemen, the year 2012 marked the significant event of the Bank successfully increasing chartered capital to VND3,000 billion. PG Bank is now able to provide most commercial bank services, while maintaining the leading position in foreign exchanges, card and derivative transactions. In 2012, Retail MESSAGE FROM THE CHAIRMAN OF THE BOARD OF DIRECTORS 5 Teller was applied in the whole system, reducing transaction times and cost and further enhancing the professionalism of service at transaction offices. The Mobile Banking service, with its user-friendly interface and superior features, has also been rolled out, allowing customers to use banking services regardless of their locations. In addition to facility innovation and enhancement, the Bank also focused on improving teller capability through the Enhancing quality of services at transaction offices program, with emphasis on frequent assessment of tellers’ professional skills. In 2012, PG Bank also engaged in social activities such as the Terry Fox Run for Children 2012, Petrolimex Group’s Blood Drive Day, and sponsoring a children’s painting exhibition of Net ve Mam sang. These activities have played an important role in promoting PG Bank in the community. of the Board of Management and every member of PG Bank, the Bank will only continue to grow and get stronger. The year 2013 remains a challenging one for the Vietnamese banking system. To overcome the challenges ahead, PG Bank aims to: maintain focus on sustainable growth achieved through enhanced service quality; exploit competitive advantages by utilizing the potential of strategic shareholders, and continue to build on growth rates and business efficiency. On behalf of the PG Bank management board, I would like to convey my sincere thanks to our customers and partners for their support, our people for their steadfastness and team spirit, and our shareholders for their continued faith in the Bank’s bright future. May I wish you and your family a very happy, successful and prosperous new year. Sincerely, Chairman of the Board of Directors, Bui Ngoc Bao The tasks planned for 2013 will require great efforts to accomplish; however, we whole-heartedly believe that, with the support of our shareholders, the close guidance of the Board of Directors, and the determination and unity Annual report 2012 MESSAGE FROM THE CHAIRMAN OF THE BOARD OF DIRECTORS Annual report 2012 4 MESSAGE FROM THE CHAIRMAN OF THE BOARD OF DIRECTORS Annual report 2012 PG BANK INTRODUCTION Annual report 2012 6 7 BANK NAME IN ENGLISH: PETROLIMEX GROUP COMMERCIAL JOINT STOCK BANK NAME IN ABBREVIATION: PG BANK TRANSACTION NAME: PETROLIMEX GROUP COMMERCIAL JOINT STOCK BANK ESTABLISHMENT LICENSE: NO. 0045/NH-GP ISSUED BY THE STATE BANK OF VIETNAM ON NOVEMBER 13RD, 1993 HEAD QUATERS: 16TH, 23RD, AND 24TH FLOOR, MIPEC TOWER, 229 TAY SON STREET, NGA TU SO WARD, DONG DA DISTRICT, HANOI, VIETNAM. WEBSITE: WWW.PGBANK.COM.VN EMAIL: DVKH.PGBANK@PETROLIMEX.COM.VN TELEPHONE NUMBER: (+84) 4 6281 1298 FAX: (+84) 4 6281 1299 “A Rating” Bank in 2007, 2008, 2009, 2010 Certificate of Merit for Excellent performance in 2009, 2010 (awarded by the State Bank of Vietnam) (awarded by Ministry of Industry and Trade) SWIFT CODE: PGBLVNVX 9 Vietnam Top Trade Services in 2009 (awarded by Ministry of Industry and Trade) Top 100 Vietnam Top Trade Services in 2010 (awarded by Ministry of Industry and Trade) Vietnam Excellent Brand in 2008, 2009, 2010, 2011, 2012 (awarded by Vietnam Economic News and Trade promotion Agency - Ministry of Industry and Trade) TAX CODE: 1400116233 PG BANK INTRODUCTION FULL NAME: PETROLIMEX GROUP COMMERCIAL JOINT STOCK BANK AWARDS AND RECOGNITION Emulation Flag in 2011 (awarded by Chairman of Hanoi People’s Committee) Certificate of Merit of Vietnam Social Insurance in 2011 Certificate of Merit for Excellent Organization, 2012 (awarded by Vietnam Social Insurance) (awarded by the Governor of the State Bank of Vietnam) Annual report 2012 PG BANK INTRODUCTION Annual report 2012 8 OVERVIEW ORGANIZATIONAL STRUCTURE GENERAL MEETING OF SHAREHOLDERS Board of Supervisors Internal Audit BOARD OF DIRECTORS Risk Management Committee Human Resources Committee GENERAL DIRECTOR Personnel Committee TREASURY DIVISION Foreign Exchange Money Market Commodity Derivatives INVESTMENT DIVISION Investment Research & Analysis Corporate Finance Financial Institutions Investor Relations CORPORATE BANKING DIVISION RETAIL BANKING DIVISION RISK MANAGEMENT DIVISION OPERATION DIVISION Cusomer Relationship Card Business Development Credit Risk Management Remittance Cash & Trade Sales Product Management & Development Business Support Southern Corporate Coverage CARD CENTER 11 Finance Accounting Dispute & Chargeback Legal & Compliance Retail Business Development Market Risk Management Retail Partnership Operational Risk Management Treasury Operation Delivery Chanel Credit Supervision & Debt Collection Contact Center Credit Management Operation Support & Product Development Trade Service Card Risk Management HR & Admin Card Technology Information Technology Operations Management Marketing & Network Development NETWORK OF BRANCHES & TRANSACTION OFFICES Branches Transaction Offices Transaction Offices Annual report 2012 PG BANK INTRODUCTION Annual report 2012 10 Asset & Liability Management Committee Deputy General Directors PG BANK INTRODUCTION Credit Committee Member Mr. Bui Ngoc Bao has a PhD in Economics. At present, he is the Secretary of Party Committee cum Chairman of the Board of Directors of the Vietnam National Petroleum Group (Petrolimex) – the largest shareholder of PG Bank. For his outstanding professional performance, he was honorably awarded a number of merit certificates by the Prime Minister and the Vietnamese General Confederation of Labor. As the Chairman of Board of Directors of PG Bank, he has made remarkable contributions to mapping out the orientation for PG Bank’s development and provided crucial support and guidance in operations. Mr. Nguyen Manh Hai is a member of the Board of Representatives of the Vietnam Active Fund (VFA); a member of the Board of Supervisors of Petrolimex Aviation Fuel Joint Stock Company and Head of PG Bank’s Investment Division. He is a MBA Valedictorian graduated from IE Business School in Madrid, Spain and holds a Bachelor of Art in Business and Management from the University of Reading in the United Kingdom. With more than seven years of management experience in Finance and Banking, he has made definite contributions to the strong development of PG Bank’s Investment Division. In September 2010, he was appointed as Head of Investment Division and has been a member of the Board of Directors since April 2011. Member 1 2 3 4 5 6 7 8 Mr. Tran Long An is Chairman of the Board of Supervisors of Petrolimex. Mr. An finished a High-level Political Theory course after completing a Bachelor’s degree in Accounting. He has held a number of important roles in member companies of the Vietnam National Petroleum Group such as Chief Accountant of Lubricating Oil Company and Deputy Director of Petrolimex Petrochemical Joint Stock Company. He has been awarded with merit certificates by the Prime Minister, the Vietnamese General Confederation of Labor and the Ho Chi Minh Communist Youth Union. 3.Mr. Tran Ngoc Nam Member Mr. Tran Ngoc Nam is currently the Deputy General Director of Petrolimex and has been the Group’s spokesperson since March 14, 2012. His excellent performance has been honorably awarded with a merit certificate by the Prime Minister. Holding a Bachelor’s degree in Accounting and having more than 20 years’ experience in Accounting and Finance, he has been devoted to PG Bank since its transformation to an urban commercial joint stock bank and has made significant contributions to establishing and developing its banking management system. 6.Mr. Dinh Thanh Nghiep Member Mr. Dinh Thanh Nghiep used to be the Director of Dong Thap Muoi Rural Join Stock Bank, the former name of PG Bank. After the bank was transformed into an urban joint stock bank, he became a member of the Board of Directors cum Deputy General Director of PG Bank. He graduated from the University of Economics in Ho Chi Minh City and the Ho Chi Minh City University of Law. He has also completed a High-level Political Theory training program. 7.Mr. Le Minh Quoc Member Mr. Le Minh Quoc holds a PhD in Physical Geology in Russia. Currently, he is the Chairman of Member’s Council of Viet Nang Co. Ltd.; Deputy Director of Military Petrochemical Corporation (MIPEC), and Director of Mipecland JSC. With many years’ experience in management, he has made a valuable contribution to the development of PG Bank. 8.Mr. Vo Van Hiep Independent Member 4.Mr. Nguyen Quang Dinh Member Mr. Nguyen Quang Dinh has nearly 20 years of experience in Accounting and Finance. He holds a Bachelor’s degree in Accounting from the Academy of Finance (formerly the University of Financial and Accountancy) and Diploma in Management from Henley Business School in the United Kingdom. Through his prolonged commitment to PG Bank – dating from its transformation into an urban commercial joint stock bank - in the role of Chief Executive Officer, he has made outstanding contributions to the Bank, leading it in overcoming challenges and achieving great success. With his excellent professional performance, he has been awarded merit certificates by the Ministry of Industry and Trade (MOIT) and the Hanoi People’s Committee. Mr. Vo Van Hiep is Director of VI (Vietnam Investments) Partners, LLC and member of the Board of Directors of the Chitin Vietnam Joint Stock Company. He holds an MBA from Harvard University – the world’s leading university - and a Bachelor’s degree from West Point, the United States Military Academy. He has 14 years of management experience in Finance and Banking in large financial institutes such as Citi Group, VN Partners and Deutsche Bank. He was appointed to be an independent member of the Board of Directors in April 2011. PG BANK INTRODUCTION 5.Mr. Nguyen Manh Hai Chairman 2.Mr. Tran Long An 12 Annual report 2012 1.Mr. Bui Ngoc Bao 13 Annual report 2012 PG BANK INTRODUCTION BOARD OF DIRECTORS BOARD OF MANAGEMENT BOARD OF SUPERVISORS 1.Mr. Nguyen Quoc Trung Chairman Annual report 2012 14 3 2 2.Ms. Thai Thi Lan Huong 1 Member Ms. Thai Thi Lan Huong holds a Master’s degree in Finance and Banking from CFVG (Centre Franco-Vietnamien de Formation à la Gestion), a Bachelor’s degree from the Banking Academy and has more than 10 years of experience in Finance and Banking. Before joining PG Bank, she worked as Controller of the Credit Management department of Chinfon Bank, Hanoi Branch. In PG Bank, she has held many important roles including Head of the Credit Management department, Hanoi branch and then Head of the Internal Audit department. In April 2012, she was appointed to be a member of PG Bank’s Board of Supervisors. 3.Mr. Nguyen Quang Nghi Member Holding a Master’s degree in Accounting and a Bachelor of Art in Finance, Mr. Nguyen Quang Nghi has more than 10 years of experience in Finance and Accounting. He has held many important roles in Ha Long Fisheries Corporation and Petrolimex Thai Nguyen before joining PG Bank. He was appointed to be member of the Board of Supervisors in April 2010. 2 3 5 1.Mr. Nguyen Quang Dinh Chief Executive Officer Mr. Nguyen Quang Dinh has nearly 20 years of experience in Accounting and Finance. He holds a Bachelor’s degree in Accounting from the Academy of Finance (formerly the University of Financial and Accountancy) and Diploma in Management from Henley Business School in the United Kingdom. Through his prolonged commitment to PG Bank – dating from its transformation into an urban commercial joint stock bank - in the role of Chief Executive Officer, he has made outstanding contributions to the Bank, leading it in overcoming challenges and achieving great success. With his excellent professional performance, he has been awarded merit certificates by the Ministry of Industry and Trade (MOIT) and the Hanoi People’s Committee. 2.Mr. Nguyen Tien Dzung Deputy CEO In charge of Corporate Banking Mr. Nguyen Tien Dzung holds a Master’s degree in Banking and Finance from CFVG (Centre Franco-Vietnamien de Formation à la Gestion) and the National Economics University. Before joining PG Bank, Mr. Dzung gathered 10 years of management experience in large banks. His roles included: Head of Corporate Banking of Woori Bank – Hanoi Branch and Deputy Director of Techcombank - Hoan Kiem Branch. In December 2009, he was appointed to be Deputy CEO of PG Bank. 3.Mr. Nguyen Hong Duc Deputy CEO In charge of Financial Institutions, Human Resources & Administration, Marketing and Network Development Mr. Nguyen Hong Duc holds Master’s degree in Business 4 Administration from the Asia Institute of Technology (AIT) and a Bachelor’s degree from the University of Foreign Trade. Mr. Duc has more than 18 years of experience in Finance and Banking and has held many important roles including Deputy CEO of Chinfon Bank – Cambodia Branch, Vice-Chairman & Head of Financial Institutions of Citibank, Deputy CEO of Global Petro Commercial Joint Stock Bank and Tien Phong Commercial Joint Stock Bank. He was appointed to be Deputy CEO of PG Bank in May 201 4.Mr. Dinh Thanh Nghiep Deputy CEO In charge of the South business Mr. Dinh Thanh Nghiep used to be the Director of Dong Thap Muoi Rural Join Stock Bank, the former name of PG Bank. After the bank was transformed into an urban joint stock bank, he became a member of the Board of Directors cum Deputy General Director of PG Bank. He graduated from the University of Economics in Ho Chi Minh City and the Ho Chi Minh City University of Law. He has also completed a High-level Political Theory training program. Mr. Nguyen Thanh To Deputy CEO In charge of Treasury Holding a Master’s degree in Business Administration from the Southern California University for Professional Studies, California, U.S.A and a Bachelor’s degree in Economics from the Banking Academy, Mr. Nguyen Thanh To has more than 20 years of experience in Finance and Banking. Before joining PG Bank, he accumulated many years of senior management experience. His roles included: Deputy Director of the Global Treasury Department – Joint Stock Commercial Bank for Foreign Trade of Vietnam; Deputy Director of the Vietnam Finance Company in Hong Kong, and Deputy CEO of the Vinaconex - Viettel Finance Joint Stock Company. He has also attended intensive courses on money trading, foreign exchange and financial market products in many countries. He was appointed to be Deputy CEO of PG Bank in September 2010. PG BANK INTRODUCTION 1 15 Annual report 2012 PG BANK INTRODUCTION Since graduating from the Vietnam University of Commerce in 1993, Mr. Trung has accumulated more than 17 years’ management experience in big companies. His roles have included: Chief Accountant of Castrol BP Petco Ltd.; Chief Financial Officer of PTN Chemical Co., Ltd. and Schmidt Vietnam Co., Ltd., and Internal Supervisor of Total Refinery and Marketing Asia. He was appointed as the Chairman of the Board of Supervisors in September 2010. SHAREHOLDERS INFORMATION (Last updated on 31/12/2012) SHAREHOLDERS STRUCTURE Shareholders Number of shareholders Number of shares % Holdings 12 151,868,173 50.6227% 1 120,000,000 40% 11 31,868,173 10.6227% Organizations State Non-state 0 0 0% Individuals Foreign 2,572 148,131,827 49.3773% Domestic 2,572 148,131,827 49.3773% 0 0 0% 2,584 300,000,000 100% SHAREHOLDINGS OF THE BOARD OF DIRECTORS Title Number of shares % Holdings 16 1 Bui Ngoc Bao Chairman 66,000 0.0220% 2 Tran Long An Member 447,750 0.1493% 3 Tran Ngoc Nam Member 0 0% 4 Nguyen Quang Dinh Member cum CEO 41,289 0.0137% 5 Nguyen Manh Hai Member cum Head of Investment Division 18,154 0.0060% 6 Dinh Thanh Nghiep Member cum Deputy CEO 7 Le Minh Quoc Member 8 Vo Van Hiep Independent Member Total 3,076,380 1.0255% 13,971,000 4.6600% 0 0% 17,620,573 5.8765% SHAREHOLDINGS OF THE BOARD OF MANAGEMENT Name Title Number of shares % Holdings 1 Nguyen Quang Dinh CEO cum Member of the BOD 41,289 0.0137% 2 Nguyen Tien Dzung Deputy CEO 11,053 0,0036% 3 Nguyen Hong Duc Deputy CEO 0 0% 4 Dinh Thanh Nghiep Deputy CEO cum Member of the BOD 3,076,380 1.0255% Nguyen Thanh To Deputy CEO 5 Total 0 0% 3,128,722 1.0428% SHAREHOLDINGS OF THE BOARD OF SUPERVISORS Name Title Number of shares % Holdings 1 Nguyen Quoc Trung Chairman 0 0% 2 Thai Thi Lan Huong Member 13,703 0.0046% 3 Nguyen Quang Nghi Member 3,000 0.0010% 16,703 0.0056% Total 17 BUSINESS PERFORMANCE REPORT Annual report 2012 Name Annual report 2012 PG BANK INTRODUCTION Foreign Total MILESTONES IN 2012 Annual report 2012 18 In August 2012, PG Bank officially raised its charter capital to VND3,000 billion. This action affirmed PG Bank’s growing financial capacity and allowed the Bank to widen its operational network and modernize its technical and IT infrastructure in order to meet customers’ growing demands. Ranked in Top 500 largest Vietnamese enterprises and received the honorable “Vietnam Excellent Brand” award for the fifth consecutive year In 2012, PG Bank was ranked by VNR500 in the Top 500 largest Vietnamese enterprises in terms of revenue, also ranking in the Top 500 largest private Vietnamese enterprises. The year 2012 was also the fifth consecutive year PG Bank was awarded the “Vietnam Excellent Brand”, for companies operating in the Finance and Banking industry. 3 Maintained the leading position in forex trading; Improved quality of remittance service In 2012, PG Bank maintained its leading position in forex trading on the interbank market. Total forex trading volume was USD10,768 million, with VND44.3 billion profit. Besides, centralizing swift message processes at Head Office significantly improved the quality of PG Bank’s remittance service. BanknetVN’s payment and online transfer gateways were also integrated into PG Bank’s core banking system, which enabled immediate interbank remittance transactions. 4 5 Increased card trading activities Launched the mobile banking service The year 2012 marked a breakthrough in the development of PG Bank’s card trading activities. Many projects related to card services were completed and successfully launched, effectively increasing the competitiveness of the Bank’s card trading activities. March 2012 saw the launch of the Bank’s mobile banking service. Its simple and user-friendly interface, and fast and stable processing speed will enable customers to reap the full benefits of the internet banking service. The Fleet card (F-card), which was customized for transportation enterprises or enterprises that own many cars, has significantly assisted these organizations in managing and controlling petrol expenses. The VISA card project was also completed in 2012 and is expected to be rolled out in early 2013 to better meet customers’ shopping and travelling needs. Aiming to continuously improve the quality of card services, as well as increase utilities and convenience for Flexicard users, PG Bank increased the cash withdrawal limit at ATMs to VND4 million per transaction in August 2012 6 Launched a number of promotion programs to support fund mobilization In 2012, many promotion programs, such as European Travelling, Lucky Hour in Autumn, and Creating Online Savings Account - Receiving Gifts, with their popular prizes, received positive feedback from customers, and effectively supported the Bank’s capital mobilization activities. Each promotion program helped the Bank mobilize about VND1,000 to VND2,000 billion of customer deposits on average. 7 8 Allowed to increase credit balance to 15% Actively participated in social activities In 2012, the State Bank of Vietnam classified the whole banking system into four groups, based on operations and potential credit growth. Each group was assigned a specific credit growth rate of either 0%, 8%, 15%, or 17%. PG Bank was placed in the 2nd group, which is allowed to increase credit balance to 15%. PG Bank has continued to demonstrate its strong commitment to local communities with charitable activities like the Terry Fox Run for Children 2012 program and the sponsorship of a children’s painting exhibition. In 2012, the Bank also awarded scholarships to talented students in difficult circumstances in Hanoi universities, as well as visited and gave presents to underprivileged students in the Hoa Binh province and other provinces where PG Bank’s transaction offices are located. In addition, PG Bank actively took part in other social activities, such as giving gifts to disabled war veterans and martyrs’ families on War Veterans and Martyrs’ Day, and participating in Petrolimex Group’s Blood Drive Day. In the future, the Bank is dedicated to further increasing its social commitment and contributing to the development of our community. BUSINESS PERFORMANCE REPORT Successfully increased charter capital to VND3,000 billion 2 19 Annual report 2012 BUSINESS PERFORMANCE REPORT 1 OPERATIONAL HIGHLIGHTS FUND MOBILIZATION 2008 2009 2010 2011 2012 Total Assets 6,184 10,419 16,378 17,582 19,251 Total outstanding loans 2,365 6,267 10,886 12,112 13,787 Total mobilized fund 5,051 9,092 13,995 14,802 15,858 Equity and reserves 1,024 1,082 2,172 2,591 3,194 Net interest income 139 295 517 1,096 981 Operating profit 210 432 664 1,170 1,159 Pre- tax profit BUSINESS PERFORMANCE REPORT Capital adequacy ratio (CAR) Number of employees 92 230 293 594 319 26.9% 12.9% 20.6% 16.7% 22.6% 530 876 1,149 1,375 1,441 TOTAL ASSETS OPERATING PROFIT Unit: VND billion Unit: VND billion In 2012, the State Bank of Vietnam cut deposit interest rates six times to help businesses and encourage economic growth, lowering the interest rate to 8% per annum by the end of the year. This tightened monetary policy caused many difficulties for banks in attracting customer deposits. In that context, PG Bank implemented a number of solutions to stabilize and expand the funds mobilized, such as applying flexible, competitive interest rate policies and promotion programs, and launching new product packages to meet various customer demands. Promotion programs like European Travelling, Lucky Hour in Autumn, Creating Online Savings Account - Receiving Gifts, with their high-value gifts attracted a lot of interest and positive feedback from customers, and effectively supported the Bank’s capital mobilization activities. Each promotion program helped the Bank mobilize about VND1,000 to VND2,000 billion on average. Thanks to those efforts, fund mobilization has continued to render encouraging results. The capital mobilized has been gradually increased. The key funds therein, from individual and economic entities, have also experienced an increasing trend. At the end of 2012, total mobilized funds reached VND15,858 billion, an increase of 7% compared to 2011, primarily due to growth in customer deposits. By December 31, 2012, funds mobilized from individual and economic entities totaled VND12,432 billion, an increase of 13% from December 31, 2011, and contributed 78% to the total funds mobilized. TOTAL MOBILIZED FUNDS Unit: VND billion 12,432 From individuals and economic entities 20 1,170 19,251 1,159 11,044 From SBV and other credit institutions BUSINESS PERFORMANCE REPORT Unit: VND billion 21 10,766 17,582 664 6,946 10,419 432 6,184 3,229 210 2,367 2008 2009 2010 2011 2012 2008 2009 2010 2011 2,685 TOTAL OUTSTANDING LOANS Unit: VND billion Unit: VND billion 3,427 2,146 2012 2008 TOTAL MOBILIZED FUND 3,758 2009 2010 2011 2012 FUND UTILIZATION CREDIT ACTIVITIES 13,995 14,802 15,858 13,787 10,886 12,112 9,092 6,267 5,051 2,365 2008 2009 2010 2011 2012 2008 2009 2010 2011 2012 Weakened credit demand, together with cautiousness in lending activities due to concern about non-performing loans, has slowed down the credit activities of the whole economy. In this context, PG Bank actively employed a number of flexible credit policy to drive credit demand, such as reducing interest rate for good and familiar corporate customers or conducting many promotional programs to attract individual customers like 90 days of preferred loans and Support for buying Honda CR-V. In the meantime, the Bank also implemented a strict and prudent credit policy throughout the year. Credit appraisal activities as well as disbursement are tightly controlled to ensure capital is directed to the most effective and safe destination. The year-end total of outstanding loans increased by VND1,675 billion to VND13,787 billion in 2012 compared to 2011, equivalent to a growth of 13.8%. In this, loans in VND accounted for VND10,419 billion, making up 75.6% of the total loans. The loan term structure was stable, with 68.5% loans being short-term loans. PG Bank continued directing its credit to high-potential and low-risk manufacturing sectors like processing and manufacturing, agriculture, forestry and fishery. Annual report 2012 Annual report 2012 16,378 LOANS BY SECTORS CAPITAL MANAGEMENT 19% 3% Agriculture, forestry and fishery Capital trading on the interbank market not only brought big profits, but also enhanced PG Bank’s prestige in domestic and foreign markets. Mining 7% Processing & Manufacturing Construction BUSINESS PERFORMANCE REPORT 18% 22 Logistics Others Remarkably, investing in Government bonds increased strongly in 2012. By December 31, 2012, this investment was valued VND1,326 billion, an increase of VND204 billion (18%) compared to 2011, and brought a profit of VND19.2 billion, reflecting significant growth compared with 2011’s results (VND3.5 billion). CREDIT GROWTH Unit: VND billion 16,000 180% 165% 14,000 160% 13,787 12,112 140% 10,886 10,000 120% 100% 8,000 6,267 80% 74% 6,000 40% 2,365 23% 14% 11% 20% 0% 2008 2009 2010 FOREIGN EXCHANGE TRADING Difficulties in the macroeconomic environment dramatically influenced the result of foreign exchange trading business. Total forex trading volume in 2012 was USD10,768 million, with just VND44.3 billion profit. Profit 1,350 2011 LOANS BY TERM 2012 25 1,326 1,300 19.2 20 1,250 15 1,200 1,150 10 1,122 5 1,050 3.5 1,000 2011 0 2012 FOREX TRADING VOLUME Unit: USD billion 11.5 10.8 23 7.7 6.6 However, PG Bank continued to successfully accomplish its vital role as the foreign currency provider of Petrolimex. In 2012, PG Bank sold USD2,710 million to the Group, accounting for 25% of total forex trading volume and 61% of Petrolimex’s total foreign currency demand. 60% 4,000 2,000 Value 1,100 6% 12,000 Annual report 2012 At the end of 2012, interbank loans had been boosted by VND986 billion (70%) to VND2,390 billion in 2012 compared to 2011. Net profit from this activity reached VND26.1 billion. Trade 36% Unit: VND billion 4.1 2008 2009 2010 2011 2012 BANKING SERVICES REMITTANCE AND TRADE FINANCE In 2012, centralizing message processes at Head Office significantly improved the quality of PG Bank’s remittance service and shortened processing times for outgoing commercial payments. In addition, PG Bank’s system archived all transaction information, such as processing steps, code of transactions and time-to-transfer to beneficiary banks, so that tellers can check and provide this information to customers as needed. This feature has been highly appreciated by customers. Internet banking, with its user-friendly interface, together with a fast and accurate automatic system has also been receiving positive feedback from customers. 11% Customers also enjoy reduced trading times, as up to 80% of incoming credit transactions at PG Bank were processed automatically. 21% In 2012, PG Bank signed a number of bilateral and multilateral contracts with large commercial banks in order to diversify and improve the performance of the Bank’s remittance service. The total number of transactions processed in 2012 reached 240,495 deals, with a total revenue of VND10.6 billion. 68% Short term 68% In 2012, the total value of LC issued increased by 29% compared with 2011. Inward collection reached 102 items, valued at USD15.7 million. The number of export collections increased by a strong 33.7% in quantity and 7.9% in value compared with 2011. Total revenue from cross-border remittance and trade finance fees was VND6.6 billion. Long term 11% Medium term 21% Currently, PG Bank has established a correspondent banking relationship with 314 financial institutions in over 57 countries worldwide and is now able to fully meet demand for advising LC to countries and territories that have trade relations with Vietnam. Annual report 2012 11% GOVERNMENT BONDS BUSINESS PERFORMANCE REPORT In PG Bank, the task of capital management is centralized at Head Office. This model helps balance fund mobilization and fund utilization, ensuring the Bank’s liquidity and optimizing the use of funds. CARD SERVICE Training With the advantage of the first ATM card integrating the dual features of Petrol Prepaid and Debit, PG Bank’s Flexicard is widely accepted at more than 2,000 Petrolimex petrol stations. Post-issuance activities have accelerated and shown encouraging achievements. By the end of 2012, PG Bank successfully deployed 33 training courses with 74 classes for 1,818 trainees to attend 704 hours of training. In these, classes with internal lecturers accounted for 55% of the total number of deployed classes (41/74). All training courses received positive feedback for their useful and highly applicable knowledge and skills. In addition, PG Bank successfully carried out the project “Enhancing quality of services at transaction offices” for all tellers, aimed at improving professionalism and modernizing facilities at the transaction offices in order to offer customers an experience of upmost convenience and comfort when making transactions with PG Bank, and to create an image of a friendly and professional bank. Annual report 2012 24 BANKING MANAGEMENT PG Bank’s remuneration package is based on a thorough study of market policy. There are nine salary ranges in total with a wide gap among each range, allowing a highly competitive salary for all positions. In addition to the competitive incomes, PG Bank’s staff also enjoyed many other benefits such as annual health check-ups in modern medical centers, telephone allowances, lunch allowances and travel allowances, such as an annual vacation in Nanning (China), Ninh Binh, and Cat Ba; gifts for employees’ on their birthdays and on wedding occasions, and maternity support. Trade Union activities RISK MANAGEMENT Fully aware of the important role of risk management in banking activities, PG Bank has constantly sought to improve its risk management procedures, emphasize professional training and raise staff awareness of risk management to make these activities more effective in coming years. In 2012, the Trade Union’s role was highlighted through lots of practical and exciting activities organized for staff such as Rewarding Talented Pupils, giving gifts for staff’s children on International Children’s Day and Christmas, organizing The PG Bank Mid-Autumn Festival 2012. PG Bank’s Youth Union has also held very positive and powerful events through the Bank, including on Vietnamese Women’s Day, International Women’s Day, Ho Guom Cup 2012, PG Bank Sports festival 2012 and Blood Drive Day. PG Bank staff really came together for these team-building events and they had a very positive impact on team morale. The structure of risk management in PG Bank is thoroughly organized and includes a Risk Management Committee; Credit Committee; Assets and Liabilities Management Committee - ALCO; Risk Management (RM) Division - an independent unit specializing in managing risks in the whole system; and different levels of authorities controlling and managing risks in each business unit. BRAND AND NETWORK DEVELOPMENT In 2012, new procedures, regulations and instructions related to protecting and controlling risks were introduced. Both direct and remote supervision of operational risks was enhanced, resulting in a number of crucial, timely warnings that significantly helped minimize risks and potential losses. In addition, PG Bank has developed a self-assessment program at branches and transaction offices nationwide, to help each business unit discover its shortcomings and the most suitable solution to solve them. Social media promotion activities continued to get good results. Information about new PG Bank products and services was widely reported in newspapers; the Bank’s representative gave numerous interviews with national news publications and with national and local television. The daily broadcasting of the “PG Bank with marketbeat” program on the Traffic channel of The Voice of Vietnam was particularly instrumental in generating positive brand recognition among customers. The Bank’s dynamic and professional image was further promoted through the sponsorship of the 20th anniversary of the Vietnamese banking sector event, and of professional forums like Export 2012: Opportunities and Outlook forum and the Human Resources Bridge 2012 fair. PG Bank also dedicated attention to training activities, so as to improve staff’s professional knowledge. In 2012, many courses about operational risk and credit risk were held throughout the network to raise awareness of risk management among PG Bank’s employees. There are many difficulties and challenges awaiting the whole banking system in the coming year, especially relating to the threat of increasing non-performing loans. Consequently, PG Bank has focused on facilitating risk management activities from the very beginning of the year. With the determination and effort of all units, we strongly believe that risk management activities will be enhanced effectively to ensure the sustainable development of the Bank HUMAN RESOURCES MANAGEMENT Aiming to produce capable personnel and competent successors for management level suited to carrying out the Bank’s development strategy, PG Bank places great emphasis on staff training and development. PG Bank strives to create favorable conditions for employees to participate in training courses, both in Vietnam and abroad, organized by the State Bank of Vietnam, or other reputable training organizations. Consequently, the professional skills of PG Bank’s human resources are improving day by day to meet the increasing demands of the job. Recruitment As of December 31 2012, the total number of employees reached 1,441 people, an increase of 66 employees (about 5.0%) from 2011. The quality of human resources improved, with a 6% increase in the number of staff holding a Bachelor’s degree and above, accounting for more than 85% of total personnel. By the end of 2012, most PG Bank transaction offices were using the new brand identity system and had been designed to look more modern and friendly. These changes have made the PG Bank brand name more popular among customers and respected among partners. As of December 31, 2012, PG Bank’s operational network has 81 transaction points, including transaction offices and savings counters, located in big cities and in the provinces throughout the country such as Hanoi, Ho Chi Minh City, Hai Phong, Da Nang, Can Tho, Ba Ria – Vung Tau, Quang Ninh, Khanh Hoa, Dong Thap, Bac Ninh, Hai Duong, Dong Nai, Binh Duong, Long An and An Giang. INFORMATION TECHNOLOGY Following its policy of pro-active investment in its facilities, in 2012, PG Bank continuously upgraded its IT platform to improve productivity, enhance the capability of controlling operations, and add utilities for users. QUALIFICATION One of the more notable events was the launch of Mobile Banking service – internet banking on mobile devices in March 2012. With a simple and user-friendly interface, and fast and stable processing speed, Mobile Banking will enable customers to reap the full benefits of the internet banking service. Mobile Banking helps customers with account transaction information inquiries, transfers and remittance, ATM or transaction office locations, and a lot more, all from customers’ mobile devices. 31/12/2012 5% 10% PG Bank also successfully accomplished many important IT projects during 2012, including: Successfully deploying KPI software, which helps evaluate the exact performance of each business unit Developing express money transfer software at Petrolimex petrol stations based on modern facilities and advanced security technology 85% Completing the international credit card project Higher Education Colleges and Vocational School Others Integrating payment and an online transfer gateway of BanknetVN into PG Bank’s core banking system Continuing to improve back-up system capacity, and safety and security of core banking will be priorities in 2013. Moreover, the IT Department has been cooperating with the Finance and Accounting Department to enhance the core banking system, providing more utilities like automatic expense allocation, or profit analysis so as to evaluate the performance of each business unit more exactly. BUSINESS PERFORMANCE REPORT BUSINESS PERFORMANCE REPORT Users of PG Bank’s debit card aren’t charged when conducting transactions at other banks’ ATMs and the card users enjoy a number of benefits when purchasing petrol at Petrolimex Group petrol stations. Card transaction activities in 2012 were quite busy, with 2.8 million transactions through POS, valued at VND6,668 billion. The volume of payment transactions via card reached 1.8 million deals with a total value of VND3,006 billion. Remuneration package 25 Annual report 2012 In 2012, PG Bank issued new 70,538 cards, of which 78% were prepaid cards, increasing the total number of outstanding Flexicards to 663,988 cards. In addition, the Fleet card (F-card) was launched in order to promote the use of petrol cards in enterprises that own many cars. The VISA Credit card project has been completed and is expected to be rolled out in early 2013. As of December 31, 2012, PG Bank had 62 ATMs and 4,107 POS across the country. BUSINESS PLAN CORPORATE SOCIAL RESPONSIBILITY The year 2013 remains a challenging one for the Vietnamese economy in general and for the banking system in particular. Considering both existing and potential resources, PG Bank has mapped out 2013’s business plan as follows: To facilitate fund mobilization activity, ensuring a growth rate of mobilized funds that is superior to that of loans balance; to enforce credit supervision and accelerate debt collection; To expand retail banking services using Petrolimex Group’s retail network; To keep exploiting the competitive advantages in the Bank’s leading position in forex trading and derivatives; to increase market share beyond Petrolimex Group; Together with study and talent encouragement activities, charitable activities also featured in the Bank’s agenda. Programs included the purchase of paintings drawn by gifted children in difficult circumstances in the Net ve mam sang Children Exhibition, rewarding students of distinction, participating in Petrolimex Group’s Blood Drive Day. In addition, the Bank continued to take part in the Terry Fox Run for Children, contributing a huge number of staff to the event. PG Bank also actively took part in the “Building New Rural Areas” scheme initiated by the government, and has committed to building several bridges in the Dong Thap province to facilitate transportation there. With its Towards the Community philosophy, PG Bank is dedicated to further increasing its social commitment, to promote the development of our beloved community. PG Bank’s staff joining “Terry Fox Run for Children 2012” To improve service quality, especially at transaction offices; To enhance PG Bank’s prestige through effective PR work; To improve operational efficiency and cost control. TOTAL ASSETS TOTAL MOBILIZED FUNDS Unit: VND billion Unit: VND billion 27 25,000 25,000 23,197 Annual report 2012 26 To strengthen organizational structure, emphasizing the Head Office’s roles in management, supervision and sales-boosting; 20,001 20,000 20,000 19,251 15,858 15,000 10,000 PG Bank giving presents to underprivileged students in Nuong Dam, Kim Boi, Hoa Binh 15,000 2012 2013 10,000 TOTAL OUTSTANDING LOANS PROFIT BEFORE TAX Unit: VND billion Unit: VND billion 17,000 500 16,000 15,133 15,000 14,000 2012 2013 451 400 319 13,787 300 13,000 12,000 200 11,000 10,000 2012 2013 100 2012 2013 Annual report 2012 BUSINESS PERFORMANCE REPORT PG Bank paid special attention to academic study and talent encouragement activities. In the new academic year 2012-2013, scholarships were awarded to talented students with difficult personal circumstances in Hanoi universities such as: the National Economics University, VNU University of Economics and Business, and the Banking Academy. The PG Bank Youth Union visited and awarded scholarships and gifts to underprivileged students in Nuong Dam village - a poor and remote village in the Hoa Binh province. In the future, PG Bank will continue to aid students with financial difficulties so that they can pursue their academic careers. BUSINESS PERFORMANCE REPORT In 2012, PG Bank initiated and took part in lots of social activities and programs, further to the Bank’s commitment to a better society. Annual report 2012 FINANCIAL STATEMENTS Annual report 2012 28 29 STATEMENT OF THE BOARD OF MANAGEMENT INDEPENDENT AUDITOR’S REPORT The Board of Management of Petrolimex Group Commercial Joint Stock Bank (“the Bank”) presents this report together with the Bank’s financial statements for the year ended 31 December 2012. NO: 927/Deloitte-AUDHN-RE Deloitte VietNam Company Limited 12A Floor, Vinaconex Tower 34 Lang Ha Street, Dong Da District Ha Noi, Viet Nam THE BOARDS OF DIRECTORS AND MANAGEMENT Tel: +84 4 6288 3568 The members of the Boards of Directors and Management of the Bank who held office during the year and at the date of this report are as follows: Annual report 2012 30 Member Mr. Tran Long An Member Mr. Le Minh Quoc Member Mr. Tran Ngoc Nam Member Mr. Nguyen Quang Dinh Member Mr. Nguyen Manh Hai Member Mr. Vo Van Hiep Member Mr. Nguyen Trong Hieu Member (assigned on 12 April 2012, resigned on 01 March 2013) Ms. Nguyen Thi Thanh Ha Member (resigned on 12 April 2012) Mr. Nguyen Quang Dinh BOARD OF MANAGEMENT To: Mr. Dinh Thanh Nghiep The Shareholders, the Boards of Directors and Management Petrolimex Group Commercial Joint Stock Bank We have audited the accompanying balance sheet of Petrolimex Group Commercial Joint Stock Bank (“the Bank”) as at 31 December 2012, the related statements of income and cash flows for the year then ended, and the notes thereto (collectively referred to as “the financial statements”) prepared on 29 March 2013, as set out from page 5 to page 39. The accompanying financial statements are not intended to present the financial position, results of operations and cash flows in accordance with accounting principles and practices generally accepted in countries and jurisdictions other than Vietnam. RESPECTIVE RESPONSIBILITIES OF THE BOARD OF MANAGEMENT AND AUDITORS As stated in the Statement of the Board of Management on page 2 and page 3, these financial statements are the responsibility of the Bank’s Board of Management. Our responsibility is to express an opinion on these financial statements based on our audit. BASIS OF OPINION Chief Executive Officer Mr. Dinh Thanh Nghiep Deputy Chief Executive Officer Mr. Nguyen Tien Dung Deputy Chief Executive Officer Mr. Nguyen Thanh To Deputy Chief Executive Officer Mr. Nguyen Hong Duc Deputy Chief Executive Officer Mr. Nguyen Van Hao Chief Financial Officer cum Chief Accountant We have conducted our audit in accordance with Vietnamese Standards on Auditing. Those standards require that we plan and perform the audit to obtain reasonable assurance that the financial statements are free of material misstatements. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audit provides a reasonable basis for our opinion. OPINION BOARD OF MANAGEMENT’S STATEMENT OF RESPONSIBILITY The Board of Management of the Bank is responsible for preparing the financial statements of each year, which give a true and fair view of the financial position of the Bank and of its business operation results and cash flow for the year. In preparing these financial statements, the Board of Management is required to: In our opinion, the accompanying financial statements give a true and fair view of, in all material respects, the financial position of the Bank as at 31 December 2012 and the results of its operations and its cash flows for the year then ended in accordance with Vietnamese Accounting Standards, Vietnamese Accounting System, Financial Reporting Regime applicable to credit institutions under regulations of the State Bank of Vietnam and prevailing relevant regulations in Vietnam. Select suitable accounting policies and then apply them consistently; Make judgments and estimates that are reasonable and prudent; State whether applicable accounting principles have been followed, subject to any material departures disclosed and explained in the financial statements; Prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Bank will continue in business; and Design and implement an effective internal control system for the purpose of properly preparing and presenting the financial statements so as to minimize errors and frauds. The Board of Management is responsible for ensuring that proper accounting records are kept, which disclose, with reasonable accuracy at any time, the financial position of the Bank and that the financial statements comply with Vietnamese Accounting Standards, Vietnamese Accounting System, Financial Reporting Regime applicable to credit institutions as regulated by the State Bank of Vietnam and prevailing relevant regulations in Vietnam. The Board of Management is also responsible for safeguarding the assets of the Bank and hence for taking reasonable steps for the prevention and detection of frauds and other irregularities. The Board of Management confirms that the Bank has complied with the above requirements in preparing these financial statements. For and on behalf of the Board of Management, Truong Anh Hung Tran Duy Cuong Deputy General Director Auditor CPA Certificate No. D.0029/KTV CPA Certificate No.0797/KTV For and on behalf of DELOITTE VIETNAM COMPANY LIMITED 29 March 2013 Nguyen Quang Dinh Chief Executive Officer 29 March 2013 Hanoi, S.R. Vietnam FINANCIAL STATEMENTS FINANCIAL STATEMENTS BOARD OF DIRECTORS Chairman www.deloitte.com/vn 31 Annual report 2012 Mr. Bui Ngoc Bao Fax: +84 4 6288 5678 BALANCE SHEET BALANCE SHEET As at 31 December 2012 As at 31 December 2012 FORM B02/TCTD FORM B02/TCTD Unit: VND Notes NO. ITEMS A ASSETS 5 201,123,428,291 228,299,047,661 I Borrowings from the Government and Balances with the State Bank of Vietnam 6 416,124,061,792 748,922,723,773 7 2,389,624,369,149 1,403,467,339,527 1 Cash, gold at other credit institutions 770,708,369,149 1,403,467,339,527 2 Loans to other credit institutions 1,618,916,000,000 - 2 Borrowings from other credit institutions IV Derivatives and other financial assets 2,229,058,279 119,715,058 III Deposits of customers V Loans to customers 13,469,077,478,041 11,928,233,217,836 13,787,372,583,332 12,112,037,242,993 borrowings at risk of credit institutions V Issuance of valuable papers III Cash, gold with other credit institutions - 400,000,000,000 Loans to customers 8 2 Provisions for loan losses 9 VI Investment securities 10 1 Available-for-sale securities 1 Deposits of other credit institutions 11 1 Other long-term investments 3,357,571,095,529 623,908,496 3,357,571,095,529 3,425,952,000,000 - 17 12,332,420,759,303 10,925,179,046,121 18 98,775,653,000 117,083,650,000 (318,295,105,291) (183,804,025,157) 421,926,378 1,977,401,615 2,022,497,195,760 VI Other liabilities 198,670,626,091 189,294,063,267 1,988,586,661,238 2,085,817,170,899 1 Interests, fees payable 163,707,658,999 120,582,549,562 16,660,220,209 54,686,396,355 (64,827,791,634) (63,319,975,139) 3 Other provisions 39,815,572,698 55,643,662,419 63,335,941,996 85,659,289,537 (23,520,369,298) (30,015,627,118) 2 Provisions for diminution in value of long-term investments 3,426,575,908,496 IV Grants, trusted Investments and other 2 Other payables and liabilities investment securities 16 1,923,758,869,604 2 Provision for diminution in value of VII Long-term investments credit institutions 19 20 20 18,302,746,883 Total liabilities 16,056,864,873,268 14,991,105,256,532 VII Equity and reserves 3,194,033,016,015 2,590,976,073,869 1 Equity 21 3,000,000,000,000 2,000,000,000,000 2 Reserves 22 159,092,327,325 81,430,997,127 VIIIFixed assets 259,400,035,407 267,484,183,742 3 Foreign exchange difference 1 Tangible fixed assets 4 Retained earnings 226,255,813,686 230,417,000,726 a Cost 334,914,966,754 306,690,724,227 b Accumulated depreciation (108,659,153,068) (76,273,723,501) 33,144,221,721 37,067,183,016 60,805,442,674 55,630,960,298 2 Intangible fixed assets 12 13 a Cost b Accumulated armotisation (27,661,220,953) (18,563,777,282) IX Other assets 549,745,016,022 927,414,244,625 14,025,117,350 21 TOTAL LIABILITIES AND OWNERS’ EQUITY - 34,940,688,690 504,422,722,299 19,250,897,889,283 17,582,081,330,401 31/12/2012 31/12/2011 236,918,395,564 652,890,671,648 I Contingent liabilities 2 Interest, fees receivable 210,889,563,716 232,016,766,494 1 L/C commitments 583,982,457,626 825,908,592,385 3 Other assets 101,937,056,742 42,506,806,483 2 Other guarantees 1,018,911,121,914 935,129,577,641 19,250,897,889,283 17,582,081,330,401 2,910,726,693,561 2,533,163,902,198 1 Receivables 14 15 TOTAL ASSETS II Commitments 1 Other commitments Nguyen Quang Dinh Nguyen Van Hao Chief Executive Officer Chief Financial Officer 29 March 2013 33 5,122,354,443 OFF BALANCE SHEET ITEMS NO. ITEMS FINANCIAL STATEMENTS FINANCIAL STATEMENTS Annual report 2012 1 the State Bank of Vietnam II Deposits and borrowings from other and loans to other credit institutions 31/12/2011 31/12/2012 B LIABILITIES AND OWNERS’ EQUITY II 32 Notes NO. ITEMS 31/12/2011 Annual report 2012 I Cash on hand, jewels, precious stones 31/12/2012 Unit: VND CASH FLOW STATEMENT FORM B03/TCTD For the year ended 31 December 2012 FORM B04/TCTD Unit: VND Notes NO. ITEMS 1 Interest income and similar income 2 Interest expense and similar expenses 2012 2011 23 2,256,955,432,049 2,817,815,430,101 24 1,276,234,123,905 1,721,454,475,295 980,721,308,144 1,096,360,954,806 I Net interest income 3 Income from services FINANCIAL STATEMENTS 4 Expenses from services Annual report 2012 34 63,655,661,665 84,549,032,457 35,769,434,838 39,101,551,371 II Net profit from services 25 27,886,226,827 45,447,481,086 III Net profit from dealings in foreign currencies 26 44,371,598,407 22,294,771,652 IV Net profit from dealings in trading securities - 579,900,000 V Net profit/(loss) from trading investment securities NO. ITEMS 2012 01 Interest income and similar income 2,278,082,634,827 5,845,167,374,500 02 Interest expense and similar expenses (1,233,109,014,468) (4,782,511,565,468) 27,886,226,827 45,447,481,086 03 Net cash receipts from services 04 Difference of cash receipts and cash disbursements from business activities (dealings in foreign currencies, jewels, and securities) 05 Net cash generated from other activities (624,396,303,936) (131,550,717,084) (132,002,771,278) 673,829,553,531 426,470,859,074 (2,680,248,224,304) (593,413,158,341) Operating profit before movements in assets and working capital Movements in operating assets 119,552,923,210 6 Other expenses 29,176,615,203 70,857,083,432 09 Changes in trading securities VI Net profit from other activities 65,792,873,546 48,695,839,778 10 Changes in derivatives and other financial assets 5,517,620,400 6,371,850,154 557,043,301,650 453,389,242,797 IX 29 Net profit from operating activities before credit provision expenses X Credit provision expenses 601,690,452,519 716,417,620,826 08 Changes in cash, gold and loans to other credit institutions 12 Changes in provision 674,718,229,165 14 Changes in borrowings from the Government and the State Bank (400,000,000,000) 400,000,000,000 15 Changes in deposits of and borrowings from 148,131,145,555 17 Changes in issuance of valuable papers 78,983,024,364 148,131,145,555 XIV Basic earning per share 31 446,254,768,053 878 1,891 other credit institutions 16 Changes in deposits from customers (including State Treasury) Nguyen Van Hao Chief Executive Officer Chief Financial Officer 29 March 2013 (excluding valuable papers in finance activities) 69,004,812,967 128,794,642,585 1,407,241,713,182 220,428,665,582 (1,555,475,237) 1,977,401,615 18 Changes in grants, trusted funds and borrowings (18,307,997,000) 55,610,547,569 19 Changes in other operating liabilities at risk of credit institutions (410,777,860,124) (116,593,028,186) 20 Cash outflow from reserves (26,837,376,992) (15,500,000,000) (1,387,650,853,977) 507,775,929,898 I Nguyen Quang Dinh 41,162,591,956 618,767,816,796 78,983,024,364 239,984,673,581 1,605,240,062 (1,197,754,698,148) Movements in operating liabilities 594,385,913,608 XIII Profit after tax (2,109,343,221) (1,675,335,340,339) 318,967,697,945 (132,612,533,536) 309,268,546,833 XI Profit before tax XII Corporate income tax expense 384,917,694,492 97,230,509,661 552,881,949,595 122,031,707,218 30 - (1,652,916,000,000) 13 Changes in other operating assets 282,722,754,574 11 Changes in loans to customers 7 Current corporate income tax expense 44,305,173,197 (412,088,175,369) 94,969,488,749 VIII Operating expenses 30,461,470,973 65,792,873,546 07 Corporate income tax paid VII Income from capital contribution, investments 78,815,725,252 06 Cash payment for employees and management activities (49,943,933,853) 28 2011 CASH FLOWS FROM OPERATING ACTIVITIES 34,444,126,845 5 Other income 27 Unit: VND Net cash (used in)/from operating activities FINANCIAL STATEMENTS For the year ended 31 December 2012 35 Annual report 2012 INCOME STATEMENT CASH FLOW STATEMENT (CONTINUED) NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 December 2012 FORM B04/TCTD These notes are an integral part of and should be read in conjunction with the accompanying financial statements Unit: VND 1. GENERAL INFORMATION 2011 2012 NO. ITEMS FORM B 05/TCTD Structure of ownership CASH FLOWS FROM INVESTING ACTIVITIES 01 Acquisition of fixed assets (63,085,529,763) (159,346,995,870) 02 Proceeds from sales, disposal of fixed assets 1,309,968,181 24,490,909 03 Cash outflows from sales, disposal of fixed assets (2,098,929,487) - 04 Cash outflow for investments in other entities 22,323,347,541 05 Proceeds from investments in other entities - (200,849,317) 35,372,978,669 Petrolimex Group Commercial Joint Stock Bank (“the Bank”), previously known as Dong Thap Muoi Rural Commercial Joint Stock Bank, was incorporated in the Socialist Republic of Vietnam in accordance with Business License No. 0045-NHNN dated 13 January 1993 issued by the Governor of the State Bank of Vietnam (SBV). According to Decision No. 368/QD-NHNN dated 8 February 2007 by the SBV Governor, Dong Thap Muoi Rural Commercial Joint Stock Bank was approved to change its name to Petrolimex Group Commercial Joint Stock Bank. 06 Proceeds from dividends, distributed retained Annual report 2012 36 II Net cash (used in) investing activities 5,517,620,400 312,000,000 (36,033,523,128) (123,838,375,609) CASH FLOWS FROM FINANCING ACTIVITIES As at 31 December 2012, the Bank had 16 branches. 01 Proceeds from issuing stocks and/or receiving capital from shareholders 02 Dividends and profits received III Net cash from/(used in) financing activities 1,000,000,000,000 (603,048,874,624) (50,711,815,200) 396,951,125,376 (50,711,815,200) (1,026,733,251,729) 333,225,739,089 V Cash and cash equivalents at the beginning of the year 2,380,689,110,961 2,047,463,371,872 VI Cash and cash equivalents at the end of the year 1,353,955,859,232 2,380,689,110,961 IV Net (decrease)/increase in cash Cash and cash equivalents at the end of the year: 31/12/2012 31/12/2011 VND VND Cash and cash equivalents on hand 201,123,428,291 228,299,047,661 Balances with the State Bank of Vietnam 416,124,061,792 748,922,723,773 Cash, gold at other credit institutions (under 3 months) 736,708,369,149 1,403,467,339,527 1,353,955,859,232 2,380,689,110,961 From January 2012, the Bank moved its head office to MIPEC Building – 229 Tay Son Street, Dong Da District, Hanoi. The movement was approved by the Governor of the State Bank of Vietnam according to Decision No. 03/QD-NHNN dated 05 January 2012. The number of employees of the Bank as at 31 December 2012 was 1,441 (31 December 2011: 1,375). Operating industry and principal activities Principal activities of the Bank are to provide banking services and related financial services in Vietnam. 2. ACCOUNTING CONVENTION AND FINANCIAL YEAR Accounting convention The accompanying financial statements, expressed in Vietnam Dong (VND), are prepared under the historical cost convention and in accordance with Vietnamese Accounting Standards, the Vietnamese Accounting System applicable to credit institutions as per Decision No. 479/2004/QD-NHNN dated 29 April 2004 (and its amendments) and Financial Reporting Regime for credit institutions as per Decision No. 16/2007/QD-NHNN dated 18 April 2007 issued by the SBV Governor and prevailing relevant regulations in Vietnam. Financial year The Bank’s financial year begins on 01 January and ends on 31 December. 3. ADOPTION OF NEW ACCOUNTING GUIDANCE Nguyen Quang Dinh Nguyen Van Hao Chief Executive Officer Chief Financial Officer 29 March 2013 On 21 January 2013, the State Bank of Vietnam (“SBV”) issued Circular No. 02/2013/TT-NHNN on classification of assets, levels and method of risk provision-making, and use of provisions against credit risks in the banking activity of credit institutions and branches of foreign banks. The Circular replaces Directive No. 05/2005/CT-NHNN dated 26 April 2005 of the State Bank Governor on classification of debts and provision-making against credit risks under Decision No. 493/2005/QD-NHNN dated 22 April 2005 of the Governor, Decision No. 780/QD-NHNN dated 23 April 2012 of the Governor on classification of debts with respect to re-structured loans, Decision No. 493/2005/QD-NHNN dated 22 April 2005 of the Governor on promulgating Regulations on classification of debts, provision-making against credit risks in the banking activity of credit institutions, Decision No. 18/2007/QD-NHNN dated 25 April 2007 of the Governor on amending and supplementing a number of articles of Regulations on classification of debts, setting up and use of provisions against credit risks in the banking activity of credit institutions promulgated together with Decision No. 493/2005/QD-NHNN dated 22 April 2005. Circular No. 02/2013/TT-NHNN will take effect from 01 June 2013. The Management of the Bank is considering the extent of impact when adopting the Circular on the Bank’s financial statements for future accounting periods. FINANCIAL STATEMENTS FINANCIAL STATEMENTS and capital contribution 37 Annual report 2012 earnings from long-term investments NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) These notes are an integral part of and should be read in conjunction with the accompanying financial statements These notes are an integral part of and should be read in conjunction with the accompanying financial statements FORM B 05/TCTD Annual report 2012 4. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) The significant accounting policies, which have been adopted by the Bank in the preparation of these financial statements, are as follows: Loans Estimates Loans are recorded at principal less written-off amounts and provisions for doubtful debts. The preparation of financial statements are in conformity with Vietnamese Accounting Standards, Vietnamese Accounting System applicable to credit institutions in accordance with Decision No. 479/2004/QD-NHNN dated 29 April 2004 (and its amendments) and Financial Reporting Regime for credit institutions as per Decision No. 16/2007/QD-NHNN dated 18 April 2007 issued by the SBV Governor and other prevailing relevant regulations requires the Bank’s management to make estimates and assumptions that affect the reported figures of assets, liabilities and disclosures of contingent assets and liabilities at the date of the financial statements and the reported figures of revenues and expenses during the financial year. Although these accounting estimates are based on the management’s best knowledge, actual results may differ from those estimates. Provisions for doubtful debts and commitments Financial instruments Financial assets On 23 April 2012, Governor of the State bank of Vietnam issued Decision 780/QD-NHNN on classification of rescheduled loan. Decision 780/QD-NHNN came into effect from 23 April 2012 and the Bank adopted this decision in loan classification and preparation of financial statements of 2012. Accordingly, some loans were overdue but the Bank assessed that the customers had objective repayment capacity, thus, these loans were kept in their pre-scheduled classification group and extended. Without adoption of the Decision, the figures of loan quality analysis and doubtful debt provision might be different from the reported amount. FINANCIAL STATEMENTS 38 4. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES At the date of initial recognition, financial assets are recorded at costs plus transaction cost which are directly attributable to the acquisition of the financial assets. Specific provisions for loans and advances as at the balance sheet date (31 December 2012) are calculated based on the following provision rates applicable to loans as at 31 December 2012 after deducting the value of evaluated collaterals: 39 Initial recognition Financial assets of the Bank comprise of cash on hand, balances with the State Bank of Vietnam, deposits and loans to other credit institutions, loans to customers, investment securities, long-term investments, derivatives, other financial assets and other receivables. Financial liabilities At the date of initial recognition, financial liabilities are recorded at costs net of transaction cost which are directly attributable to the issue of the financial liabilities. Financial liabilities of the Bank comprise of borrowings from the Government and the State Bank of Vietnam, deposits and borrowings from other credit institutions, deposits from customers, grants, entrusted investments, borrowings at risks of other credit institutions, issuance of valuable papers and other payables. Re-measurement after initial recognition Currently, there is no regulation on re-measurement of financial instruments after initial recognition. Cash and cash equivalents Cash and cash equivalents comprise cash on hand, demand deposits and short-term, highly liquid investments that are readily convertible to known amounts of cash and which are subject to an insignificant risk of changes in value. Derivatives For foreign currency buying/selling forward contracts and currency swap contracts, the difference between the foreign currencies amount in VND committed to buy/sell translated in forward exchange rate and in spot exchange rate at the effective date of the contracts is recognized at the effective date of the contracts as assets - “Derivatives and other financial assets” if the difference is positive or as liabilities - “Derivatives and other financial liabilities” if the difference is negative. The difference is then credited/charged into “Profit/Loss from dealing in foreign currencies” during the terms of the contracts. Provisions for doubtful debts and commitments are made based on the management’s estimates on doubtful loans and commitments in accordance with Decision No. 493/2005/QD-NHNN dated 22 April 2005 and Decision No. 18/2007/QD-NHNN dated 25 April 2007 of the State Bank of Vietnam on the amendment and supplement of some articles of the regulations on classification of debts, provision appropriation and provision utilization to mitigate credit risk in credit institutions’ banking activities. Group 1 Outstanding status Current loans Provision rate 0% 2 Special mentioned loans 5% 3 Sub-standard loans 20% 4 Doubtful loans 50% 5 Loss 100% General provision for loan losses, losses on guarantees is made at 0.75% of the Bank’s calculated net exposure. Net exposure is determined by adding the total amount of loans to customers (after deducting loans that have been fully provided for) with the total amount of guarantees as at the balance sheet date. The provision for losses on guarantees is charged to the income statement. Reversed value is recorded as other income. Trading securities and investment securities Trading securities and investment securities comprise equity securities which are not held for investee controlling purposes and debt securities issued by the Government, other credit institutions, and economics entities. Securities held by the Bank for less than one year for the purpose of getting profit from price difference are classified as trading securities. Securities which the Bank has intention and ability to hold to maturity are classified as held-to-maturity securities. Other securities are classified as available-for-sale securities. Annual report 2012 FINANCIAL STATEMENTS FORM B 05/TCTD NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) These notes are an integral part of and should be read in conjunction with the accompanying financial statements These notes are an integral part of and should be read in conjunction with the accompanying financial statements FORM B 05/TCTD FORM B 05/TCTD 4. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) 4. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) Trading securities and investment securities (Continued) Intangible fixed assets and amortization Trading securities and investment securities are classified in accordance with Official Letter No. 2601/NHNN-TCKT dated 14 April 2009 of the State Bank of Vietnam and are measured at historical cost. Provision for diminution in value of these securities is made in compliance with the above Official Letter and guidance of Circular No. 228/2009/TT-BTC dated 7 December 2009 issued by the Ministry of Finance. Accordingly, for listed equity securities, the Bank determines the value of the investments using closing prices as at the date of financial statements. When market price increases, profit will be offset against, but not exceed the provision made previously. The difference is not recorded as income until the securities are sold. Intangible fixed assets comprise land use rights and computer software. Annual report 2012 40 Entrustment and trusted funds Entrustment activities of the Bank comprise: complete entrustment and nominated entrustment. The value of investment from entrustment is recognized when entrustment contract is signed and entrustment funds are realized. Rights and obligations of the trustors and the trustees on profit and profit distribution, entrustment fees, and other rights and obligations are as specified in the signed contract. Computer software is recognized at the purchase prices of new software that is not an integral part of the related hardware. The computer software is amortized using the straight-line method over the period of 5 years. Operating lease Leases where substantially all the rewards and risks of ownership of assets remain with the leasing company are accounted for as operating leases. Operating leases are charged to income statement on the straight-line basis as incurred over the lease term. Foreign currencies Transactions arising in foreign currencies other than VND are translated into VND at exchange rates ruling at the transaction dates. Foreign exchange differences arising from these transactions are recognized in the income statement. Foreign exchange contracts The Bank entered into forward foreign exchange and swap contracts to facilitate its clients to transfer, adjust or mitigate exchange rate risk or other market risks as well as to facilitate its own business activities. Forward contracts are commitments to either purchase or sell a specified currency on a certain date in the future at a fixed exchange rate and will be settled in the future using this exchange rate. Tangible fixed assets and depreciation Tangible fixed assets are stated at cost less accumulated depreciation. The cost of purchased tangible fixed assets comprises its purchase price and any directly attributable costs of bringing the assets to its working condition and location for its intended use. Tangible fixed assets are depreciated using the straight-line method over their estimated useful lives as follows: Computer software 2012 Years Buildings, structures 4 - 25 Machinery, equipment 4-7 Motor vehicles 6 - 10 Management tools 4 - 5 Others5 Monetary assets and liabilities denominated in foreign currencies other than VND are retranslated into VND at the exchange rates prevailing on the balance sheet date. Exchange differences arising from the translation of these accounts are recognized in the income statement. Commitments under forward foreign exchange contracts are retranslated at the exchange rates of contracts with same terms ruling at the reporting date. Exchange differences arising from the translation are recorded in the balance sheet. Revenue Interest income Income from interest payments is recorded on accrual basis for the loans which are identified as being able to reclaim both principals and interests on time and the Bank shall not appropriate specific provisions according to prevailing regulations. The interest amounts which have been recorded as income, in the event that the customer could not pay on the maturity date, would be charged into operating expenses and credit institutions shall track off-balance sheet to urge the collection of those loans. When collected, interests are recored as income from operating activities. Interest receivables from overdue loans arose during year shall not be recognized as income. Credit institutions shall track off-balance sheet to urge the collection, when collected, interests are recorded as income from operating activities. FINANCIAL STATEMENTS Long-term investments include equity securities and investments in projects with the holding, recovery or payment period of more than 1 year for profit-taking purpose in the following circumstances (i) the Bank is the founding shareholder; or (ii) the Bank is the strategic partner; or (iii) the Bank obtains a certain controlling power in making, approving financial policies or operation through written agreements to appoint representatives joining the Boards of Directors/Management. Long-term investments are stated at cost. Provision for diminution in value of these investments is made in accordance with Circular No. 228/2009/TT-BTC dated 07 December 2009 issued by the Ministry of Finance. Land use rights consist of expenses incurred for the acquisition of official land use rights. The initial cost of the land use right is recognized based on the expenses incurred and the value of the land approved by the Government at the date of acquisition. Land use rights granted for indefinite term are not amortized. Land use rights granted for definite term are amortized using the straight-line method over the duration of the right to use the land. 41 Annual report 2012 FINANCIAL STATEMENTS Long-term investments Land use rights NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) These notes are an integral part of and should be read in conjunction with the accompanying financial statements These notes are an integral part of and should be read in conjunction with the accompanying financial statements FORM B 05/TCTD FORM B 05/TCTD 4. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) 4. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) Reserves (Continued) Revenue (Continued) Annual report 2012 42 (a) The amount of revenue can be measured reliably; (b) It is probable that the economic benefits associated with the transaction will flow to the Company; (c) The percentage of completion of the transaction at the balance sheet date can be measured reliably; and (d) The costs incurred for the transaction and the costs to complete the transaction can be measured reliably. Dividends recognition Cash dividends received from investment activities are recorded into the income statement when the receiving rights of the Bank are confirmed. For stock dividends, stocks that are distributed from profits of joint-stock companies shall not be recognized in the financial statements according to Circular No. 244/2009/TT-BTC dated 31 December 2009 issued by the Ministry of Finance. Borrowing costs Borrowing costs are recognized on the accrual basis in the income statement when incurred. Related parties Related parties of the Bank are enterprises and individuals which directly or indirectly through one or several intermediaries hold control of the Bank and its subsidiaries; or under the control of the Bank and its subsidiaries; or under the control of both the Bank and its subsidiaries; associates and individuals which directly or indirectly hold voting power of the Bank and its subsidiaries which have significant influences on the Bank; chief management positions like directors, managers of the Bank. Close members in families of these individuals, these associates or associated companies of these individuals are also considered as related parties. The nature of relationships is considered when evaluating the relationships of each relate parties, not only under legal form. Charter capital supplement reserve and financial reserve funds as mentioned above shall not be distributed. Off-balance-sheet commitments and guarantees During the course of business, at any time, the Bank has outstanding credit commitments. These commitments are under form of approved loans. The bank also provides financial guarantees and letters of credit to guarantee the contract performance of customers to third parties. These transactions are recorded to financial statements when incurred or when related expenditures are incurred or received. Many of the contingent liabilities and commitments will expire without being advanced in whole or in part. Therefore, the amounts do not represent expected future cash flows. Taxation Income tax expense represents the sum of the tax currently payable and deferred tax. The tax currently payable is based on taxable profit for the period. Taxable profit differs from net profit as reported in the income statement because it excludes items of income or expense that are taxable or deductible in other years (including loss carried forward, if any) and it further excludes items that are never taxable or deductible. Deferred tax is recognised on significant differences between carrying amounts of assets and liabilities in the financial statements and the corresponding tax bases used in the computation of taxable profit and are accounted for using balance sheet liability method. Deferred tax liabilities are generally recognised for all temporary differences and deferred tax assets are recognised to the extent that it is probable that taxable profit will be available against which deductible temporary differences can be utilised. Deferred tax is calculated at the tax rates that are expected to apply in the period when the liability is settled or the asset realised. Deferred tax is charged or credited to profit or loss, except when it relates to items charged or credited directly to equity, in which case the deferred tax is also dealt with in equity. Deferred tax assets and liabilities are offset when there is a legally enforceable right to set off current tax assets against current tax liabilities and when they relate to income taxes levied by the same taxation authority and the Bank intends to settle its current tax assets and liabilities on a net basis. Reserves According to Decree No. 57/2012/ND-CP dated 20 July 2012 issued by the Government of Vietnam, credit institutions are required to make the following allocations to reserves before distribution of profits: a. Charter capital supplement reserve should be equal to 5% of the annual profit after tax and should not exceed the chartered capital of the Bank; b. Financial reserve funds should be equal to 10% of the annual profit after tax, after deducting allocation to charter capital supplement reserve, losses carried forwards of previous years and other non-deductible expenses. The financial reserve funds can not exceed 25% of the Bank’s charter capital. Financial reserve funds are appropriated to cover losses incurred during the normal course of business; There was no deferred tax asset and liability recognized as at 31 December 2012 since there was no significant difference between carrying amounts of assets and liabilities in the balance sheet and the corresponding tax bases used in the computation of taxable profit. The determination of the tax currently payable is based on the current interpretation of tax regulations. However, these regulations are subject to periodic variation and their ultimate determination depends on the results of the tax authorities’ examinations. Other taxes are paid in accordance with the prevailing tax laws in Vietnam. FINANCIAL STATEMENTS FINANCIAL STATEMENTS Income from transactions on providing services is recognized as the outcomes of the transactions are reliably identified. In case transactions on providing services relate to several accounting periods, income is recognized during the period based on the percentage of completion of the job at the balance sheet date. The result of transactions on providing services is identified when all of the following 4 factors are satisfied: 43 Annual report 2012 Income from services c. Investment and development fund, bonus and welfare fund and other funds: are appropriated in accordance with Decision of the General Shareholders’ Meeting of the Bank. Appropriation ratios of these funds are determined by the Shareholders’ Meeting of the Bank, in compliance with laws and regulations. NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) These notes are an integral part of and should be read in conjunction with the accompanying financial statements These notes are an integral part of and should be read in conjunction with the accompanying financial statements FORM B 05/TCTD FORM B 05/TCTD Cash on hand in foreign currencies 31/12/2011 VND VND 139,013,139,933 185,100,820,933 62,110,288,358 43,198,226,728 201,123,428,291 228,299,047,661 6. BALANCES WITH THE STATE BANK OF VIETNAM Deposits in cash and gold at other credit institutions FINANCIAL STATEMENTS Annual report 2012 44 According to Decision No. 1925/QD-NHNN dated 26 August 2011: Compulsory reserve balances for VND deposits applicable to credit institutions: - Compulsory reserve balance is 3% (31 December 2011: 3%) of the preceding month’s average balance for demand deposits and time deposits with terms of less than 12 months in VND; - Compulsory reserve balance is 1% (31 December 2011: 1%) of the preceding month’s average balance for deposits in VND with terms of more than 12 months. Compulsory reserve balances for deposits in foreign currencies applicable to credit institutions: - Compulsory reserve balance is 8% (31 December 2011: 8%) of the preceding month’s average balance for demand deposits and time deposits with terms of less than 12 months in foreign currencies; - Compulsory reserve balance is 6% (31 December 2011: 6%) of the preceding month’s average balance for deposits in foreign currencies with terms of more than 12 months. - Compulsory reserve balance is 1% (31 December 2011: 1%) of the balance for deposits in foreign currencies from overseas credit institutions. 31/12/2012 Settlement deposits at the State Bank of Vietnam 31/12/2011 VND VND 416,124,061,792 748,922,723,773 416,124,061,792 748,922,723,773 31/12/2011 VND VND Demand deposits 736,708,369,149 103,936,239,527 - In VND 565,362,775,040 18,058,799,014 - In foreign currencies, gold 171,345,594,109 85,877,440,513 Term deposits 34,000,000,000 1,299,531,100,000 - In VND 34,000,000,000 882,971,100,000 - 416,560,000,000 770,708,369,149 1,403,467,339,527 - In foreign currencies, gold The amount consists of compulsory reserve and current accounts. Under regulations of the State Bank of Vietnam on compulsory reserve, banks are permitted to maintain a floating balance at its compulsory reserve. In details: 31/12/2012 1,618,916,000,000 - - In VND 640,000,000,000 - - In foreign currencies, gold 978,916,000,000 - Loans to other credit institutions 1,618,916,000,000 - 2,389,624,369,149 1,403,467,339,527 45 Annual report 2012 Cash on hand in VND 31/12/2012 FINANCIAL STATEMENTS 7. CASH, GOLD BALANCES WITH OTHER CREDIT INSTITUTIONS AND LOANS TO OTHER CREDIT INSTITUTIONS 5. CASH ON HAND, JEWELS, PRECIOUS STONES NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) These notes are an integral part of and should be read in conjunction with the accompanying financial statements These notes are an integral part of and should be read in conjunction with the accompanying financial statements FORM B 05/TCTD FORM B 05/TCTD Loans from discounted commercial bills and other valuable papers Loans by trusted funds, investments 31/12/2012 31/12/2011 VND VND 13,684,235,841,339 12,011,686,396,603 3,041,609,898 2,628,993,472 100,095,132,095 97,721,852,918 13,787,372,583,332 12,112,037,242,993 FINANCIAL STATEMENTS Annual report 2012 46 Special mentioned loans Sub-standard loans 31/12/2012 31/12/2011 VND VND One-member limited liability companies with 100% of charter capital owned by the State 507,235,404,876 453,742,579,696 Two or more-member limited liability companies with 50% of charter capital or more owned by the State 113,331,267,266 32,759,416,618 3,136,050,256,368 3,188,983,174,306 Joint stock companies with 50% of charter capital or voting shares owned by the State, or the State has the control power according to the charter 635,833,480,365 781,554,641,576 Other limited companies 217,413,669,268 - 5,966,838,590,942 5,201,172,060,087 Other limited liability companies Loans quality Current loans Loans by types of customers and enterprises: 31/12/2012 31/12/2011 VND VND 10,967,602,865,795 11,553,561,102,982 1,656,494,899,134 309,490,293,675 863,519,712,574 66,165,001,497 Private companies - 201,269,651,363 Companies with foreign investments 203,499,515,831 212,110,212,580 Collective economy - Cooperatives 277,471,313,189 375,056,880,337 2,688,378,708,309 1,620,030,135,573 41,320,376,918 45,358,490,857 13,787,372,583,332 12,112,037,242,993 Doubtful loans 108,923,185,414 40,021,386,886 Loss 190,831,920,415 142,799,457,953 13,787,372,583,332 12,112,037,242,993 Other joint stock companies Collective economy - Households and individuals Other organizations Loans by terms Loans by sectors 31/12/2012 31/12/2011 VND VND 31/12/2012 31/12/2011 Short-term loans 9,440,564,135,262 8,491,258,291,361 VND VND Medium-term loans 2,840,545,416,309 2,263,855,593,906 Agriculture, forestry and fishery 1,481,569,343,540 1,554,968,745,083 1,506,263,031,761 1,356,923,357,726 Mining industry 435,883,313,919 301,763,603,188 13,787,372,583,332 12,112,037,242,993 5,008,476,579,558 4,246,270,053,142 Long-term loans Processing and manufacturing industry Distribution of electricity, gas, water and air condition Providing, management and processing of wastes and waste water Construction Loans by currencies Loans in VND Loans in foreign currencies, gold 31/12/2012 31/12/2011 VND VND 10,419,105,199,124 9,448,405,165,746 3,368,267,384,208 2,663,632,077,247 13,787,372,583,332 12,112,037,242,993 Retail, whole sale and repair of cars, motors and other motor vehicles Hospitality and beverage Logistics Information and telecommunication 3,651,992,000 12,034,038,377 55,460,064,395 51,435,555,571 810,928,698,172 1,046,219,755,785 2,459,886,552,028 2,417,918,454,626 74,197,433,386 85,661,622,898 1,014,079,686,818 962,582,955,277 2,136,260,000 46,222,173,478 Finance, banking and insurance 606,795,000 30,363,687,476 Real estates 540,000,000 - Science and technology Administration and support services Training and education Medical and social support Arts and entertainment Employment in household businesses, manufacturing of self-consuming products and services Others 9,581,546,614 9,213,882,000 21,768,305,158 42,921,441,538 2,284,330,643 1,308,470,590 78,257,000,599 25,091,425,767 7,683,177,818 9,524,547,148 222,715,521,246 137,679,736,058 2,097,665,982,438 1,130,857,094,991 13,787,372,583,332 12,112,037,242,993 FINANCIAL STATEMENTS Loans to local economic entities and individuals 8. LOANS TO CUSTOMERS (CONTINUED) 47 Annual report 2012 8. LOANS TO CUSTOMERS NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) These notes are an integral part of and should be read in conjunction with the accompanying financial statements These notes are an integral part of and should be read in conjunction with the accompanying financial statements FORM B 05/TCTD FORM B 05/TCTD 11. LONG-TERM INVESTMENTS Specific provisions Total VND VND VND 80,998,722,761 24,271,705,860 105,270,428,621 31,310,100,420 77,487,049,504 108,797,149,924 (22,258,044,040) (5,983,009,348) (28,241,053,388) - (2,022,500,000) (2,022,500,000) 90,050,779,141 93,753,246,016 183,804,025,157 90,050,779,141 93,753,246,016 183,804,025,157 42,002,701,304 227,384,807,004 269,387,508,308 (17,826,376,757) (15,173,476,135) (32,999,852,892) - (101,896,575,282) (101,896,575,282) 114,227,103,688 204,068,001,603 318,295,105,291 2011 Opening balance Provision made for the year Reversal for the year Provision used for the year Closing balance 2012 FINANCIAL STATEMENTS Opening balance Annual report 2012 48 Provision made for the year Reversal for the year Provision used for the year Closing balance 7,793,646,440 30,000,000,000 Fund Certificates VF4 SSI Vision Investment Fund (i) 44,904,486,698 44,904,486,698 VietFund Active (VFA) 10,150,000,000 10,150,000,000 PTN Chemicals Co., Ltd. Other long-term investments provision Buildings, VND VND 1,988,586,661,238 2,085,817,170,899 Debt Securities 1,886,491,314,558 1,985,682,773,661 COST - Government bonds 1,325,563,639,571 1,121,999,002,728 As at 01/01/2012 80,914,202,081 281,481,487,879 480,013,472,906 582,202,283,054 institutions economic entities Equity securities - Equity securities issued by other local 102,095,346,680 100,134,397,238 8,569,643,305 7,576,503,305 93,525,703,375 92,557,893,933 (64,827,791,634) (63,319,975,139) 1,923,758,869,604 2,022,497,195,760 credit institutions - Equity securities issued by other local economic entities Provision for diminution in value of available-for-sales securities 487,808,858 604,802,839 63,335,941,996 85,659,289,537 (23,520,369,298) (30,015,627,118) 39,815,572,698 55,643,662,419 (i) Investment that SSI Vision Fund commits to pay the Bank due to its dissolution on 14 November 2012. However, up to 31 December 2012, the division of assets to investors has not been completed. Therefore, the Bank has not reclassified this investment into corresponding account. 31/12/2011 - Debt securities issued by other local VND Other long-term investments 31/12/2012 - Debt securities issued by other local credit 31/12/2011 VND 12.TANGIBLE FIXED ASSETS 10. INVESTMENT SECURITIES Available-for-sales securities 31/12/2012 structures Machinery, equipment VND VND Motor vehicles Management tools Other fixed assets Total VND VND VND VND 144,039,354,892 9,162,815,850 47,600,829,977 105,674,702,508 213,021,000 306,690,724,227 Additions 24,375,916,977 2,193,215,585 14,716,219,100 16,466,657,725 159,038,000 57,911,047,387 Other increases 1,132,420,927 54,136,364 298,035,181 3,100,380 - 1,487,692,852 (6,208,710,016) (91,566,226) (3,010,388,139) (1,411,239,763) - (10,721,904,144) - (79,400,000) (75,219,812) (20,297,973,756) - (20,452,593,568) 163,338,982,780 11,239,201,573 59,529,476,307 100,435,247,094 372,059,000 334,914,966,754 16,202,719,633 2,424,047,887 16,822,546,383 40,770,914,111 53,495,487 76,273,723,501 Charge for the year 10,654,009,656 1,880,079,044 8,133,920,706 20,339,957,917 59,339,537 41,067,306,860 Disposals (5,633,489,225) (89,843,257) (1,833,256,434) (1,125,288,377) - (8,681,877,293) 21,223,240,064 4,214,283,674 23,123,210,655 59,985,583,651 112,835,024 108,659,153,068 Disposals Other decreases As at 31/12/2012 ACCUMULATED DEPRECIATIOIN As at 01/01/2012 As at 31/12/2012 NET BOOK VALUE The book value of bonds pledged for fund mobilization contracts as at 31 December 2012 is VND 1,104,545,000 (31 December 2011: VND 1,572,334,000,000). As at 31/12/2012 142,115,742,716 7,024,917,899 36,406,265,652 40,449,663,443 259,223,976 226,255,813,686 Details of debt securities As at 31/12/2011 127,836,635,259 6,738,767,963 30,778,283,594 64,903,788,397 159,525,513 230,417,000,726 Treasury bonds (i) 31/12/2012 31/12/2011 VND VND 1,181,021,457,086 977,457,154,186 Urban development bonds (ii) 144,542,182,485 144,541,848,542 Corporate bonds (iii) 480,013,472,906 582,202,283,054 80,914,202,081 281,481,487,879 1,886,491,314,558 1,985,682,773,661 Other banks’ valuable papers (iv) (i) Government bonds with terms of three to fifteen years in VND issued by the State Treasury, earning interest at 9.3% p.a. to 12.3% p.a. Interest is payable annually; (ii) Urban development bonds represent ten-year and fifteen-year bonds in VND issued by Ho Chi Minh City People’s Committee, earning interest at 8.8% p.a. to 9.55% p.a. Interest is payable annually; (iii) Corporate bonds include bonds in VND issued by economic entities with terms of three to ten years, earning interest at 9.4% p.a. to 15.5% p.a. Interest is payable annually; (iv) Other valuable papers include bonds with terms of three to ten years in VND issued by local credit institutions, earning interest at 9.5% p.a. to 11.8% p.a. Interest is payable annually. FINANCIAL STATEMENTS General provisions 49 Annual report 2012 9. PROVISIONS FOR LOANS LOSSES NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) These notes are an integral part of and should be read in conjunction with the accompanying financial statements These notes are an integral part of and should be read in conjunction with the accompanying financial statements FORM B 05/TCTD FORM B 05/TCTD Computer software Others Total VND VND VND VND COST As at 01/01/2012 Additions FINANCIAL STATEMENTS As at 31/12/2012 Annual report 2012 50 16,080,041,750 39,467,918,548 83,000,000 55,630,960,298 3,875,280,000 1,146,172,280 153,030,096 5,174,482,376 19,955,321,750 40,614,090,828 236,030,096 60,805,442,674 ACCUMULATED AMORTIZATION As at 01/01/2012 - 18,516,777,282 47,000,000 18,563,777,282 Charge for the year - 9,060,605,534 36,838,137 9,097,443,671 As at 31/12/2012 - 27,577,382,816 83,838,137 27,661,220,953 As at 31/12/2012 19,955,321,750 13,036,708,012 152,191,959 33,144,221,721 As at 31/12/2011 16,080,041,750 20,951,141,266 36,000,000 37,067,183,016 Collateral (i) 31/12/2011 VND VND 47,810,000,000 - Undistrbuted expenses 22,265,267,930 21,302,488,541 Other assets 31,861,788,812 21,204,317,942 101,937,056,742 42,506,806,483 (i) Represents the land use right of the land lot located at Ninh Xa Ward, Bac Ninh Province which was mortgaged by a customer and approved by the Bank’s Board of Management under the Resolution No. 07/2012/NQ-HDQT-PGB dated 30 June 2012 on “Treatments for overdue loans and guarantor’s receipt of collaterals to take over payment obligations on behalf of borrowers at PG Bank”. The Board of Management has assessed financial capability of the borrower and believed that there would be no legal risk or diminution in value of disposal of assets. NET BOOK VALUE 14. RECEIVABLES - External receivables (*) - Internal receivables - Acquisition of fixed assets 16. DEPOSITS AND LOANS FROM OTHER CREDIT INSTITUTIONS 31/12/2012 31/12/2011 VND VND Demand deposit 623,908,496 1,851,095,529 - In VND Cash, gold from other credit institutions 31/12/2012 31/12/2011 VND VND 205,459,986,477 630,935,463,721 28,535,206,812 12,921,909,884 2,923,202,275 9,033,298,043 236,918,395,564 652,890,671,648 623,908,496 1,851,095,529 Term deposits - 3,355,720,000,000 - In VND - 960,500,000,000 - In foreign currencies, gold - 2,395,220,000,000 623,908,496 3,357,571,095,529 635,000,000,000 - 2,790,952,000,000 - Borrowings from other credit institutions - In VND - In foreign currencies, gold (*) Details of external receivables 31/12/2012 Deposits, mortgage Balance due from the State Budget Entrusted investment, securities brokerage (i) 31/12/2011 VND VND 50,447,668,756 70,042,610,125 1,528,431,933 6,175,601,089 82,780,000,000 508,070,605,135 Interest subsidiary program (ii) 5,807,271,164 7,999,948,671 Receivables from services 2,291,177,465 938,735,348 62,605,437,159 37,707,963,353 205,459,986,477 630,935,463,721 Other receivables (i) Represent the amount disbursed for entrustment and securities brokerage contracts. The bank bears credit risks incurred from the amount transferred to the trustees. The Board of Management has assessed financial capability of the trustees and believed the Bank would able to recover all these entrustments. (ii) Interest subsidiary program balances represent the amount subsidized to borrowing customers who are qualified for the interest subsidiary program of the Government. This amount will be paid to the Bank by the State Bank of Vietnam. Total cash, gold and borrowings from other credit institutions 3,425,952,000,000 - 3,426,575,908,496 3,357,571,095,529 51 Annual report 2012 Land use rights 31/12/2012 FINANCIAL STATEMENTS 15. OTHERS ASSETS 13. INTANGIBLE FIXED ASSETS NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) These notes are an integral part of and should be read in conjunction with the accompanying financial statements These notes are an integral part of and should be read in conjunction with the accompanying financial statements FORM B 05/TCTD FORM B 05/TCTD 17. DEPOSITS FROM CUSTOMERS 31/12/2012 31/12/2011 VND VND VND VND 1,285,769,803,274 1,572,790,720,435 16,660,220,209 54,686,396,355 1,060,694,798,348 1,431,807,871,413 225,075,004,926 140,982,849,022 10,911,263,435,668 9,204,817,929,533 - In VND 9,427,568,651,906 8,008,662,699,643 Other provisions - In foreign currencies, gold 1,483,694,783,762 1,196,155,229,890 - Provisions for commitments 65,596,970 3,779,361,534 135,321,923,391 143,791,034,619 12,332,420,759,303 10,925,179,046,121 - In VND - In foreign currencies, gold Term deposits Deposits for specific purposes Margin deposits - Internal payables 9,181,784,842 5,785,300,080 - External payables (*) 7,473,649,986 45,155,818,986 4,785,381 3,745,277,289 18,302,746,883 14,025,117,350 18,302,746,883 14,025,117,350 34,962,967,092 68,711,513,705 31/12/2012 31/12/2011 VND VND 93,406,553 37,184,118,386 - 3,541,424,656 7,380,243,433 4,430,275,944 7,473,649,986 45,155,818,986 - Other debt assets (*) Details of external payables Details by types of customers Economic entities Individuals 3,485,832,949,406 5,915,380,064,494 8,846,587,809,897 5,009,798,981,627 12,332,420,759,303 10,925,179,046,121 52 Annual report 2012 Other payables and liabilities - Unearned revenues - Other payables 21. EQUITY 18.GRANTS, TRUSTED INVESTMENTS, BORROWINGS AT RISK OF CREDIT INSTITUTIONS Trusted investments in VND (*) - Taxes and amounts payable to the State budget 31/12/2012 31/12/2011 VND VND Charter capital Retained earnings Total 98,775,653,000 117,083,650,000 VND VND VND 98,775,653,000 117,083,650,000 2,000,000,000,000 504,422,722,299 2,504,422,722,299 1,000,000,000,000 - 1,000,000,000,000 Profit for the year - 239,984,673,581 239,984,673,581 Distribution to funds (ii) - (104,498,707,190) (104,498,707,190) - (604,968,000,000) (604,968,000,000) 3,000,000,000,000 34,940,688,690 3,034,940,688,690 (*) Represents trusted amounts received from the State Bank of Vietnam and lent to enterprises eligible for conditions regulated by Small & Medium Enterprise Development Fund Project. The interest rate is adjusted on quarterly basis equivalent to basic interest rate applicable to the last working day of the prior quarter announced by the State Bank of Vietnam less 1.5% per annum. Opening balance Increase (i) Share dividends declared (iii) Closing balance 19. ISSUANCE OF VALUABLE PAPERS Bill of exchange - Bill of exchange (less than 12 months) 31/12/2012 31/12/2011 VND VND 421,926,378 1,977,401,615 421,926,378 1,977,401,615 421,926,378 1,977,401,615 (i) The Bank increased its charter capital under Resolution No. 13-2011/NQ-HDQT-PGB dated 30 December 2011 and paid share dividends on 10 February 2012. Accordingly, the Bank‘s charter capital increased by VND 1,000,000,000,000, in which VND 360,000,000,000 was stock dividend. (ii) Distribution to funds from retained earnings in 2011 was made in accordance with the Resolution No 02/2012.NQDHDCD-PGB of the General Shareholders’ Meeting dated 12 April 2012. The distribution to funds from retained earnings in 2012 will be made at the following General Shareholders’ Meeting. (iii) Dividends distributed in 2012 included VND 316,668,307,654 from retained earnings in 2011 in accordance with the Resolution No 02/2012.NQDHDCD-PGB of the General Shareholders’ Meeting dated 12 April 2012 and advance of dividend of 2012 of VND 205,043,984,890 from earnings of 5 months of 2012 and VND 39,924,015,110 from previous years’ earnings in accordance with the Resolution No. 04/2012.NQDHCD-PBG of the General Shareholders’ Meeting dated 16 June 2012. The remaining of VND 43,331,692,346 was paid in 2012 in accordance with Resolution No. 11/2011/NQDCD-PGB dated 09 November 2011. FINANCIAL STATEMENTS 31/12/2011 53 Annual report 2012 31/12/2012 Demand deposits FINANCIAL STATEMENTS 20.OTHER PAYABLES AND LIABILITIES NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) These notes are an integral part of and should be read in conjunction with the accompanying financial statements These notes are an integral part of and should be read in conjunction with the accompanying financial statements 21.EQUITY (CONTINUED) Details of the Company’s charter capital as at 31 December 2012 are as follows: Vietnam National Petrolium Corporation Saigon Securities Incorporation Other shareholders 2012 Charter capital as at 31/12/2012 VND VND Rate 1,200,000,000,000 1,200,000,000,000 40,00% 63,857,600,000 - 0,00% 1,736,142,400,000 1,800,000,000,000 60,00% 3,000,000,000,000 3,000,000,000,000 100% VND VND Income from payment services 11,872,207,028 12,102,935,017 Income from cashiering services 18,111,857,950 15,006,064,195 Income from trusted and agency services 4,826,950,587 3,187,910,475 Income from consulting services 1,562,723,920 18,330,504,162 1,950,540 - Income from insurance services Income from assets preservation and safe leasing services 64,000,000 127,502,983 27,215,971,640 35,794,115,625 63,655,661,665 84,549,032,457 Expense on payment services 4,369,849,110 4,145,452,185 Postal cost on telecommunication 8,699,338,490 7,217,402,379 Expense on cash count, classification and packing services 5,240,091,119 3,826,388,640 Expense on entrusting and agency operation 1,929,444,458 1,189,999,999 771,985,500 1,073,704,427 22,958,402 4,705,257,547 14,735,767,759 16,943,346,194 Expenses from services 35,769,434,838 39,101,551,371 Net profit/loss from services 27,886,226,827 45,447,481,086 Others FINANCIAL STATEMENTS Income from services Annual report 2012 54 22.RESERVES Opening balance Development investment funds Financial reserve funds Charter capital supplement fund Bonus, VND VND VND VND VND 650,000,000 49,362,343,784 21,773,842,126 9,644,811,217 81,430,997,127 welfare funds Total Allocation to funds - 42,394,202,965 22,312,738,403 39,791,765,822 104,498,707,190 Decrease - - - (26,837,376,992) (26,837,376,992) 650,000,000 91,756,546,749 44,086,580,529 22,599,200,047 159,092,327,325 Closing balance 23.INTEREST INCOME AND SIMILAR INCOME Interest from deposits Expense on consulting services Expense on commission, brokerage Others 26.NET PROFIT FROM DEALINGS IN FOREIGN CURRENCIES 2012 2011 VND VND 146,956,423,844 482,075,709,553 1,760,108,520,939 2,007,484,695,318 Gain from trading and investing in debt securities 247,397,781,545 218,752,396,762 Other income from credit activities 102,492,705,721 109,502,628,468 2,256,955,432,049 2,817,815,430,101 Interest from loans to customers 2011 2012 2011 VND VND Income from dealings in foreign currencies 49,554,978,957 61,488,544,241 - Income from spot foreign currency contracts 37,375,315,174 31,883,791,466 - Proceeds from monetary derivative instruments 12,179,663,783 29,604,752,775 Expenses on dealings in foreign currencies 5,183,380,550 39,193,772,589 15,753 34,353,822,916 5,183,364,797 4,839,949,673 44,371,598,407 22,294,771,652 - Expenses on spot foreign currency contracts - Payments on monetary derivative instruments Net profit from dealings in foreign currencies 24.INTERESTS AND SIMILAR EXPENSES 2012 Interest expenses on deposits Interest expenses on borrowings Interest expense from issuing valuables papers Other expenses on credit activities 2011 VND VND 1,206,744,136,999 1,621,436,847,690 63,214,571,837 53,369,049,976 34,382,218 30,398,473,529 6,241,032,851 16,250,104,100 1,276,234,123,905 1,721,454,475,295 27.NET PROFIT FROM INVESTMENT SECURITIES Income from trading investment securities Expenses on trading investment securities Provision for diminution in value of investment securities Reversal of provision for diminution in value of investment 55 Annual report 2012 Per Amended Business License FORM B 05/TCTD 25.NET PROFIT FROM SERVICES FINANCIAL STATEMENTS FORM B 05/TCTD 2012 2011 VND VND 22,114,094,341 103,027,797,584 (451,055,261) (101,151,664,844) (11,665,487,000) (51,820,066,593) 24,446,574,765 - 34,444,126,845 (49,943,933,853) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) These notes are an integral part of and should be read in conjunction with the accompanying financial statements These notes are an integral part of and should be read in conjunction with the accompanying financial statements FORM B 05/TCTD FORM B 05/TCTD 31.BASIC EARNINGS PER SHARE 28.NET PROFIT FROM OTHER ACTIVITIES VND VND Income from derivatives 29,133,096,947 38,455,413,339 Other income 65,836,391,802 81,097,509,871 (25,631,262,687) Expenses for derivatives Other expenses Net profit for the year attributable to ordinary shareholders FINANCIAL STATEMENTS Annual report 2012 56 Employee expenses - Salary-based costs - Subsidiaries Expenses on assets 2011 VND 239,984,673,581 446,254,768,053 Number of shares outstanding at the beginning of the year Share 200,000,000 200,000,000 Share 100,000,000 - (34,064,746,758) Weighted average number of ordinary shares (retrospectively adjusted comparative period) Share 273,322,404 236,000,000 (3,545,352,516) (36,792,336,674) Basic earnings per share VND 878 1,891 65,792,873,546 48,695,839,778 2012 2011 VND VND 16,193,999,827 12,240,782,948 220,828,535,583 201,134,963,656 200,818,159,104 183,690,030,645 19,588,705,931 16,148,400,655 421,670,548 1,296,532,356 113,647,701,834 94,899,111,524 50,072,201,584 40,443,316,846 191,259,639,786 110,931,479,999 32.INCOME OF EMPLOYEES I. Total number of employees (at the end of the year/average) 2012 2011 VND VND 1,441/1,410 1,375/1,287 163,324,748,011 124,343,864,379 34,854,896,842 34,823,198,909 198,179,644,853 159,167,063,288 9,652,763 8,057,534 11,712,745 10,302,742 31/12/2012 31/12/2011 VND VND 10,877,888,077,488 8,988,191,104,769 II. Income of employees 1. Total salary funds (1) In which: - Salaries and allowance 2012 Number of shares issued during the year 29.OPERATING EXPENSES Taxes, fees and charges Unit 2. Bonus (2) 3. Total income (1+2) 4. Average salary 5. Average income In which: - Depreciation and amortization Expenses on management activities 33.TYPES AND VALUES OF CUSTOMERS’ MORTGAGES In which: - Per diem expenses 4,122,140,596 2,898,259,641 Expenses on customers' deposit insurance, insurance premium 7,319,778,180 6,254,870,010 Provision expense (excluding credit provisions, provision for diminution in value of securities) Other operating expense - 27,928,034,660 7,793,646,440 - 557,043,301,650 453,389,242,797 Properties (houses, lands, vehicles) Shares, bonds, valuable papers Machinery and equipment Others 2,699,692,147,440 1,672,882,676,513 10,525,704,708,351 9,892,266,829,465 4,223,518,081,340 4,411,102,903,770 28,326,803,014,619 24,964,443,514,517 34.GEOGRAPHIC DENSITY OF ASSETS, LIABLITIES AND OFF-BALANCE SHEET ITEMS 30.CURRENT CORPORATE INCOME TAX As at 31 December 2012, most outstanding loan balances, deposits, credit commitments, derivative instruments and securities investment incurred domestically, except for deposits at foreign credit institutions with the amount of VND 75,099,630,350 (31 December 2011: VND 37,970,167,093). 2012 2011 VND VND 318,967,697,945 594,385,913,608 11,256,503,971 6,371,850,154 31/12/2012 31/12/2011 - Income from securities invesments, capital contribution 5,517,620,400 6,371,850,154 VND VND - Sales deductable in settlement corporate income tax 2011 5,738,883,571 - 2,465,170,838,000 2,465,170,838,000 Add : non-deductible expenses 8,220,903,481 4,510,518,765 Commitments on purchase of spot foreign currencies - 31,242,000,000 315,932,097,455 592,524,582,219 Commitments on foreign currencies swaps (purchase) 224,942,400,000 6,737,149,848 25% 25% Commitments on foreign currencies swaps (sale) 142,458,468,361 6,858,125,000 78,983,024,364 148,131,145,555 29,490,365,200 13,158,349,350 Profit before tax Adjustments for taxable income: Less: non-assessable income Assessable income Normal tax rate Corporate income tax 35.CONTIGENT LIABILITIES AND COMMITMENTS Commitments on nominal interest rate swaps Commitments on forward goods purchases Commitments on forward goods sales 48,664,622,000 9,997,440,000 2,910,726,693,561 2,533,163,902,198 FINANCIAL STATEMENTS 2011 57 Annual report 2012 2012 NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) These notes are an integral part of and should be read in conjunction with the accompanying financial statements These notes are an integral part of and should be read in conjunction with the accompanying financial statements FORM B 05/TCTD FORM B 05/TCTD 36.FINANCIAL INSTRUMENTS Financial risks management Capital risk management The Bank manages its capital to ensure that the Bank will be able to continue as a going concern while maximising the return to shareholders through the optimisation of the debt and equity balance. The capital structure of the Bank consists of capital, reserves and retained earnings. Details of book values of the Bank’s financial instruments are as follows: 31/12/2012 31/12/2011 VND VND Cash on hand, gold and precious stones 201,123,428,291 228,299,047,661 Balances with the State Bank of Vietnam 416,124,061,792 748,922,723,773 2,389,624,369,149 1,403,467,339,527 2,229,058,279 119,715,058 13,469,077,478,041 11,928,233,217,836 1,923,758,869,604 2,022,497,195,760 39,815,572,698 55,643,662,419 510,950,903,838 848,776,680,455 18,952,703,741,692 17,235,959,582,489 31/12/2012 31/12/2011 VND VND - 400,000,000,000 3,426,575,908,496 3,357,571,095,529 12,332,420,759,303 10,925,179,046,121 98,775,653,000 117,083,650,000 421,926,378 1,977,401,615 Financial assets Cash, gold at other credit institutions and loans to other credit institutions Annual report 2012 Derivatives and other financial assets Loans to customers Investment securities Long-term investments Others Total Financial liabilities Borrowings from to the Government and the State Bank of Vietnam Deposits and borrowings from other credit institutions Deposits of customers Grants, entrusted investments and borrowings at risks of other credit institutions Issuance of valuable papers Others Total 171,092,687,813 128,758,104,155 16,029,286,934,990 14,930,569,297,420 The Bank has not assessed fair value of its financial assets and liabilities as at the balance date since there are no comprehensive guidance under Circular No. 210/2009/TT-BTC issued by the Ministry of Finance on 06 November 2009 (“Circular 210”) and other relevant prevailing regulations to determine fair value of these financial assets and liabilities. While Circular 210 refers to the application of IFRS on presentation and disclosures of financial instruments, it did not adopt the equivalent guidance for the recognition and measurement of financial instruments, including application of fair value, in accordance with IFRS. 59 Annual report 2012 FINANCIAL STATEMENTS Details of the significant accounting policies and methods adopted (including the criteria for recognition, the bases of measurement, and the bases for recognition of income and expenses) for each class of financial asset, financial liability and equity instrument are disclosed in Note 4. The Bank’s operations are subject to the risk of interest rate fluctuations to the extent that interest earning assets and interest-bearing liabilities mature at different times or in different amounts. Some assets have indefinite maturities or interest rate sensitivities and are not readily matched with specific liabilities. The Bank manages interest rate risk on centralized fund management principal. Interest rate risk is managed on weekly basis and maintained within the accepted risk limit in line with goals, strategies approved by the Board of Directors and policies set up by Assets and Liabilities Management Committee (ALCO). Interest rate risk is managed using 2 methods, namely interest rate sensitivity gap analysis method and the net value of equity method. FINANCIAL STATEMENTS Interest rate risk Significant accounting policies 58 This section provides details on risks that the Bank might be exposed to and demonstrates the methods the Board of Management used to mitigate financial risks. The most potential risks are market risks, liquidity risks and credit risks. FINANCIAL STATEMENTS Cash on hand, gold, precious stones Balances with the SBV Deposits at and loans to other credit institutions Available-for-sale securities Loans Long-term capital contribution Fixed assets Others Liabilities Deposits and borrowings from other credit institutions Deposits from economic entities Individual saving accounts Issuance of valuable papers Entrusted funds at risks of credit institutions Others Interest rate gap 1 2 3 4 5 6 7 8 II. 1 2 3 4 5 6 III. 0 – 1 month 100,623,908,496 - 1,010,595,187,812 818,436,379,931 - 421,926,378 1,176,411,303,902 491,503,166,008 98,775,653,000 - - 2,235,503,262,797 3,512,960,401,573 590,278,819,008 - - - - 3,079,142,482,043 - 1,105,362,775,040 339,050,332,302 - 4,523,555,589,385 719,374,971,089 259,400,035,407 - 290,927,052,510 - - 139,013,139,933 1,408,715,198,939 1 - 3 months 2,458,385,755,527 - - - 328,061,762,485 918,614,504,880 535,000,000,000 1,781,676,267,365 - - - 4,004,537,735,654 101,524,287,238 134,000,000,000 - - 4,240,062,022,892 2,236,107,091,450 - - - 93,637,429,995 78,611,281,071 - 172,248,711,066 - - - 2,208,355,802,516 200,000,000,000 - - - 2,408,355,802,516 3 - 6 months 1 – 5 years 1,390,800,009,053 - - 1,247,000,000,000 143,800,009,053 42,722,379,316 - 171,500,000 42,550,879,316 - 1,348,077,629,737 6 - 12 months 984,387,620,737 - - 300,000,000,000 684,387,620,737 5,671,005,246,075 - 23,933,901,690 5,647,071,344,385 - (4,686,617,625,338) As at 31 December 2012 INTEREST RATE RISK REPORT IN VND Over 5 years 212,526,489,441 - - - - - - - - - 63,907,001,438 7,954,496,611 140,664,991,392 - - - 212,526,489,441 3,397,510,908,560 491,503,166,008 98,775,653,000 421,926,378 7,287,732,720,083 3,256,834,450,438 635,623,908,496 11,770,891,824,403 719,374,971,089 259,400,035,407 63,907,001,438 10,419,105,199,124 1,989,189,278,630 1,239,362,775,040 339,050,332,302 139,013,139,933 15,168,402,732,963 Total FORM B 05/TCTD Deposits from economic entities Individual saving accounts Others Interest rate gap 2 3 4 III. (2,662,536) 9,420,124 - - - 9,420,124 - - (48,657,716) - 48,424,496 11,306,699 63,500,000 123,231,195 - 16,763,247 54,109,746 3,700,486 - 74,573,479 0 – 1 month (4,084,180) - 19,165,192 - 59,000,000 78,165,192 - 74,081,011 - - - 74,081,011 1 - 3 months 62,176,783 - 822,559 - - 822,559 - 62,999,342 - - - 62,999,342 3 - 6 months As at 31 December 2012 INTEREST RATE RISK REPORT IN USD - 78,706 (39,642) 1,872,694 1,000,331 39,064 2,873,026 - - - - - - 78,706 - - - 39,064 2,873,026 1,872,694 1 – 5 years 6 - 12 months 4,962,544 - - - - - - 4,962,544 - - - 4,962,544 Over 5 years 12,695,584 9,420,124 70,363,647 11,306,699 122,500,000 213,590,470 4,104,217 161,718,234 54,109,746 3,700,486 2,653,371 226,286,054 + USD interest rate decreases by 1%; NII increases by USD 433,000 + USD interest rate increases by 1%; NII decreases by USD 433,000 Annual report 2012 FINANCIAL STATEMENTS Total FORM B 05/TCTD Assumed that long- and medium-term loans have floating rate with the dates of changing interest rate distributing evenly in the next 12 months; assets-liabilities structure is stable and interest rate equally alternates in all terms, net interest income (NII) of the Bank in the next 12 months is as follows: Deposits and borrowings from other credit institutions 1 4,104,217 Others Liabilities Loans 4 5 Deposits at and loans to other credit institutions 3 II. - Balances with the SBV 2 2,653,371 Cash on hand, gold, precious stones 1 6,757,588 Assets I. Insensitive to interest rate 36.FINANCIAL INSTRUMENTS (CONTINUED) These notes are an integral part of and should be read in conjunction with the accompanying financial statements NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) + VND interest rate decreases by 1%; NII increases by VND 19 billion. + VND interest rate increases by 1%; NII decreases by VND 19 billion; Assumed that long- and medium-term loans have floating rate with the dates of changing interest rate distributing evenly in the next 12 months and interest rate equally alternates in all terms, net interest income (NII) of the Bank in the next 12 months is as follows: Assets I. Insensitive to interest rate 36.FINANCIAL INSTRUMENTS (CONTINUED) These notes are an integral part of and should be read in conjunction with the accompanying financial statements NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) Annual report 2012 60 61 Annual report 2012 FINANCIAL STATEMENTS 62 5. Others Liabilities and owners’ equity Total assets 1. Deposits and borrowings from the State Bank of Vietnam and other credit institutions 2. Deposits from customers VND VND VND 1. Cash on hand, gold and precious stones 6,845,877,170 55,264,411,188 62,110,288,358 2. Balances with the State Bank of Vietnam 77,073,729,490 77,073,729,490 23,263,825,249 1,126,997,768,860 1,150,261,594,109 3,368,267,384,208 3,368,267,384,208 45,153,326 64,700,772,986 64,745,926,312 30,154,855,745 4,692,304,066,732 4,722,458,922,477 2,790,952,000,000 2,790,952,000,000 62,014,189,615 1,725,931,610,868 1,787,945,800,483 3. Others (31,859,333,870) 175,420,455,864 143,561,121,994 Total liabilities and owners’ equity 30,154,855,745 4,692,304,066,732 4,722,458,922,477 On-balance sheet state of currency - Liquidity risk The Bank is exposed to liquidity risk in continuous withdrawals in short-term period, current accounts, matured deposits, capital withdrawal, guarantees, and payables in cash through derivative instruments. The Bank pays special attention to effective management of the balance sheet and liquidity. Policy on liquidity risk management is based on regulations and scopes issued by the State Bank of Vietnam. Fixed assets Others Outflows Deposits and borrowings from other credit institutions Deposits from economic entities Individual saving accounts Issuance of valuable papers Entrusted funds at risks from other credit institutions 7 8 II. 1 2 3 4 5 Liquidity gap Other funds and reserves Long-term capital contribution 6 8 Loans to customers 5 Other liabilites Available-for-sale securities 4 Charter capital Deposits at and loans to other credit institutions 3 6 Balances with the SBV 2 7 Inflows Cash on hand, gold 1,160,144,423,255 - - - - - - - - - - - - 1,160,144,423,255 - - - - 1,160,144,423,255 336,680,609,099 - - - - - - - - - - - - 336,680,609,099 - - - - 336,680,609,099 644,858,559,662 - - 82,265,284,732 - - 1,149,036,890,426 1,508,730,315,337 100,623,908,496 2,840,656,398,991 120,769,535,342 - - 1,781,319,176,036 - 1,105,362,775,040 339,050,332,302 139,013,139,933 3,485,514,958,653 Annual report 2012 325,773,320,868 - - 164,530,569,464 98,775,653,000 421,926,378 332,169,517,782 996,076,471,526 535,000,000,000 2,126,974,138,150 239,791,657,029 - - 1,977,431,514,751 101,524,287,238 134,000,000,000 - - 2,452,747,459,018 1 - 3 months - 395,483,168,560 2,238,181,117,615 - 246,795,854,196 (2,247,892,837,377) FINANCIAL STATEMENTS 49,880,532,824 5,765,350,525,712 - - 182,640,570,473 - - 513,248,085,755 1,619,185,389,472 3,418,687,849,567 - 1,247,000,000,000 500,000,000,000 - - - - - - 628,004,271,857 - - 358,813,778,719 2,866,185,389,472 4,277,501,628,286 6,525,394,465,663 1 - 5 years 3 - 12 months (1,817,805,995,504) - 2,360,000,000,000 - - - 1,817,054,968 45,617,205,717 - 2,407,434,260,685 - 259,400,035,407 63,907,001,438 125,656,236,944 140,664,991,392 - - - 589,628,265,181 Over 5 years The Bank is exposed to currency risk in transactions denominated in foreign currencies. The Bank mainly uses VND and USD to record its transactions. As the Bank’s financial statements are prepared in VND, they are under effects of exchange rate fluctuations between foreign currencies and VND. I. Up to 1 month As at 31 December 2012 Currency risk 1 Overdue within 3 months 4. Loans to customers Total LIQUIDITY GAP REPORT IN VND 36.FINANCIAL INSTRUMENTS (CONTINUED) 639,939,197,618 395,483,168,560 2,360,000,000,000 493,591,708,392 98,775,653,000 421,926,378 7,298,254,521,712 3,246,312,648,808 635,623,908,496 14,528,463,535,346 719,374,971,090 259,400,035,407 63,907,001,438 10,419,105,199,124 1,989,189,278,630 1,239,362,775,040 339,050,332,302 139,013,139,933 15,168,402,732,964 Total FORM B 05/TCTD FORM B 05/TCTD Overdue more than 3 months 3. Deposits at and loans to other credit institutions USD translated These notes are an integral part of and should be read in conjunction with the accompanying financial statements These notes are an integral part of and should be read in conjunction with the accompanying financial statements 36.FINANCIAL INSTRUMENTS (CONTINUED) Assets EUR translated NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) 63 - 9,420,124 71,519,545 11,346,386 134,000,000 226,286,055 4,104,217 161,718,235 54,109,746 3,700,486 2,653,371 226,286,055 Total FORM B 05/TCTD NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) These notes are an integral part of and should be read in conjunction with the accompanying financial statements FORM B 05/TCTD 36. FINANCIAL INSTRUMENTS (CONTINUED) (31,973,449) (56,335,100) 9,420,124 19,232,460 48,303,608 881,743 4,292,443 79,114,203 59,000,000 63,500,000 125,516,175 1,368,072 684,036 45,772,682 8,033,436 54,109,746 3,700,486 2,653,371 47,140,754 69,181,075 2012 2011 VND Sales of foreign currencies to Vietnam National Petroleum Corporation equivalent (*) USD equivalent (*) 2,680,726,265 55,834,166,647,003 2,815,971,092 58,651,045,899,177 21,084,995,225 1,311,528 52,941 Liquidity gap Others 4 - Individual saving accounts 3 - Deposits from economic entities 2 - - - Outflows Deposits and borrowings from other credit institutions II. 1 Others 5 - 1,311,528 Loans to customers 4 52,941 Deposits at and loans to other credit institutions 3 - Balances with the SBV 2 - Cash on hand, gold 1 - 1,311,528 52,941 Inflows I. Overdue within 3 months 22,798,856,837 The remuneration of management members is as follows: 2012 Overdue more than 3 months VND USD Service charges for management, operation of databases and systems Salary and bonuses 2011 VND VND 11,124,860,124 10,184,990,571 (*) Foreign exchange rate: VND20,828/USD (2011: VND 20,828/USD) 31/12/2012 31/12/2011 VND VND Deposits of Vietnam National Petroleum Corporation 297,965,286,640 553,538,643,087 Loans to member companies of Vietnam National Petroleum Corporation 543,060,691,069 645,618,392,806 Balances with related parties are as follows FINANCIAL STATEMENTS 45,688,885 - 3,904,494 3,967,843 11,500,000 19,372,337 2,052,109 63,009,113 - - - 65,061,222 3 - 12 moths 1 - 3 months Up to 1 month As at 31 December 2012 LIQUIDITY GAP REPORT IN USD 65 During the year, the Bank had significant transactions with related parties as follows: Annual report 2012 18,073,033 23,182,162 - 78,983 440,871 1,763,486 440,871 - 1,842,469 - 18,513,904 25,024,631 - - - 18,513,904 25,024,631 The Bank also is exposed to this threat when partners cannot fulfill their obligations as their ongoing concern is doubted. In order to monitor credit risk, the Bank does not favorably provide high credit for a specific customer, a sector or industry, related customers or sectors or industries, in a specific currency, a product or a region. Credit financing for a significant project or a significant amount is executed in a collective manner (under the approvals of levels and votes of Credit Committee with the participation of members of the Committee) to ensure objectivity. 37.RELATED PARTIES 36.FINANCIAL INSTRUMENTS (CONTINUED) These notes are an integral part of and should be read in conjunction with the accompanying financial statements Annual report 2012 64 The Bank is exposed to credit risk in lending activities, investing activities, when the Bank plays as the intermediary on behalf of customers or third parties or when the Bank issues guarantees. In addition, the Bank also is exposed to credit risk in off-balance sheet items through extended credit commitments or extended guarantees that the Bank has issued. Credit risk management is based on the establishment of limits/structure of credit risk management and lending portfolio management. NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FINANCIAL STATEMENTS 1 - 5 years Over 5 years Credit risk NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) These notes are an integral part of and should be read in conjunction with the accompanying financial statements FORM B 05/TCTD 38.COMPARATIVE FIGURES FINANCIAL STATEMENTS Comparative figures of the balance sheet are those of the audited financial statements for the year ended 31 December 2011. Nguyen Quang Dinh Nguyen Van Hao Chief Executive Officer Chief Financial Officer 29 March 2013 67 OP ER ATION A L NETWORK Annual report 2012 Annual report 2012 66 Bac Ninh Hanoi Quang Ninh Hai Phong OPERATIONAL NETWORK Hai Duong Card center 16th floor, Mipec Tower, No. 229 Tay Son st., Nga Tu So ward, Dong Da dist., Hanoi city city Tel: 04 62811298 Kim Lien Transaction office No. 101A, C5, Kim Lien Dormitory, Kim Lien ward, Dong Da dist., Hanoi city Tel: 04 3576 5536 Lo Duc Savings counter No.125 Lo Duc st., Dong Mac ward, Hai Ba Trung dist., Hanoi city Tel: 04 3972 8810 Hanoi Branch No. 79 Ba Trieu st., Nguyen Du ward, Hai Ba Trung dist., Hanoi city Tel: 04 3944 8899 Trung Kinh Transaction office Tay Son Transaction office 1st foor, Mipec Tower, No. 229 Tay Son st., Nga Tu So ward, Dong Da dist., Hanoi city Tel: 04 6277 0297 Nguyen Cong Hoan Transaction office No. 84/9 Ngoc Khanh st., Giang Vo ward, Ba Dinh dist., Hanoi city Tel: 04 3771 1342 Ha Dong Transaction office No. 12 Tran Phu st., Van Mo ward, Ha Dong dist., Hanoi city Tel: 04 3356 0710 Bach Khoa Transaction office No.101-E7 Ta Quang Buu st., Bach Khoa ward, Hai Ba Trung dist., Hanoi city Tel: 04 3623 0737 68 Annual report 2012 Trung Hoa Transaction office 18T1-18T2 Trung Hoa Nhan Chinh, Le Van Luong st., Nhan Chinh ward, Thanh Xuan dist., Hanoi city Tel: 04 6026 2666 Da Nang Thai Thinh Transaction office No. 192 Thai Thinhst., Lang Ha ward, Dong Da dist., Hanoi city Tel: 04 3514 9141 Nguyen Ngoc Nai Transaction office No. 227 Nguyen Ngoc Nai st., Khuong Mai ward, Thanh Xuan dist., Hanoi city Tel: 04 3566 6544 Khanh Hoa Binh Duong Dong Nai Hochiminh city Dong Thap An Giang Long An Can Tho Ba Ria Vung Tau Truong Dinh Transaction office No. 402-406 Truong Dinh st., Tuong Mai ward, Hoang Mai dist., Hanoi city Tel: 04 3662 9236 No. 47 Trung Kinh st., Trung Hoa ward, Cau Giay dist., Hanoi city Tel: 04 3783 4032 No. 552 Nguyen Van Cu st., Gia Thuy ward, Gia Lam dist., Hanoi city Tel: 04 3872 7158 Vo Thi Sau Transaction office No. 64-66 Vo Thi Sau st., Thanh Nhan ward, Hai Ba Trung dist., Hanoi city Tel: 04 3625 5075 Duc Giang Transaction office No. 26 Duc Giang st., Duc Giang ward, Long Bien dist., Hanoi city Tel: 04 3655 7524 Hoang Mai Transaction office Trau Quy Transaction office No.7 Ngo Xuan Quang st., Trau Quy ward, Gia Lam dist., Hanoi city Tel: 04 3876 0046 Box 7, Lotte 7 Den Lu 2, Hoang Van Thu ward, Hoang Mai dist., Hanoi city Tel: 04 3634 3591 Tay Do Transaction office No.729 Quang Trung st., Phu La ward, Ha Dong dist., Hanoi city Tel: 04 3311 9335 Kham Thien Savings counter No. 340 Kham Thien st., Tho Quan ward, Dong Da dist., Hanoi city Tel: 04 3513 4602 Tu Liem Savings counter Villa 205, Viglacera Complex Dai Mo, Tu Liem dist., Hanoi city Tel: 04 3783 4191 Hoang Cau Transaction office No. 1 Vo Van Dung, O Cho Dua ward, Dong Da dist., Hanoi city Tel: 04 3537 9561 Thang Long Branch Le Hong Phong Transaction office No. 71 Le Hong Phong st., Dien Bien ward, Ba Dinh dist., Hanoi city Tel: 04 3734 7818 An Duong Transaction office No. 6 An Duong st., Yen Phu ward, Tay Ho dist., Hanoi city Tel: 04 3717 2890 Lac Long Quan Transaction office No. 105 Lac Long Quan st., Nghia Do ward, Cau Giay dist.,Hanoi city Tel: 04 3759 1819 OPERATIONAL NETWORK Head Office 16th, 23rd and 24th floor, Mipec Tower, No. 229 Tay Son st., Nga Tu So ward, Dong Da dist., Hanoi city Tel: (+84) 4 6281 1298 Fax: (+84) 4 6281 1299 Website: www.pgbank.com.vn Email: dvkh.pgbank@petrolimex.com.vn HA NOI 69 Annual report 2012 OPERATIONAL NETWORK Annual report 2012 70 To Hieu Transaction office No. 227 To Hieu st., Dich Vong ward, Cau Giay dist., Hanoi city Tel: 04 3791 6356 Pham Hung Transaction office CEO Tower, HH2-1, Me Tri Ha New Urban Area, Pham Hung st., Tu Liem dist., Hanoi city Tel: 04 3787 6945 Tong Dan Transaction office No. 18B Tong Dan st., Trang Tien ward, Hoan Kiem dist., Hanoi city Tel: 04 3939 3343 Lai Xa Transaction office Box 1, Lotte 7, Lai Xa Industrial Park, Kim Chung ward, Hoai Duc dist., Hanoi city Tel: 04 3366 0833 Phu Thuy Savings counter Phu Thuy Hamlet, Phu Thi ward, Gia Lam dist., Hanoi city Tel: 04 3871 7803 Dong Anh Savings counter No. 55, zone 1B, Dong Anh ward, Dong Anh dist., Hanoi city Tel: 04 3965 6291 Minh Khai Transaction office No.122 Minh Khai st., Minh Khai ward, Hai Ba Trung dist., Hanoi city Tel: 04 3974 4866/3974 4862 Khuong Dinh Savings counter No. 230A Khuong Dinh, Ha Dinh ward, Thanh Xuan dist., Hanoi city Tel: 04 3551 0445 Linh Nam Savings counter No. 237 Linh Nam, Vinh Hung ward, Hoang Mai dist., Hanoi city Tel: 04 3533 4360 Pham Viet Chanh Transaction office No. 19 Pham Viet Chanh st., Nguyen Cu Trinh ward, dist.1, Hochiminh city, Vietnam Tel: 08 3926 0383 HAI PHONG No. 188 Pasteur st., ward 6, dist.3, Hochiminh city No. 22 Ly Tu Trong st., Minh Khai ward, Hong Bang dist., Hai Phong city Tel: 08 3824 2021 HO CHI MINH CITY No. 595 Hong Bang st, ward 6, dist.6, Hochiminh city Tran Hung Dao Transaction office No. 223 Tran Hung Dao st., dist.1, Hochiminh city Tel: 08 3920 9101 Lac Long Quan Transaction office No. 482 Lac Long Quan st., ward 5, dist.11, Hochiminh city Tel: 08 3975 2115 Ly Thai To Transaction office No. 49 Ly Thai To st., ward 1, dist.10, Hochiminh city Tel: 08 3830 1764 Le Hong Phong Transaction office No. 134/134A Le Hong Phong st., ward 3, dist.5, Hochiminh city Tel: 08 3922 5368 Hoang Van Thu Transaction office No. 15 Hoang Van Thu st, ward15, Phu Nhuan dist., Hochiminh city Tel: 08 3995 9275 Da Nang Branch No.143 - 145 Nguyen Van Linh st., Thanh Khe dist., Da Nang city Tel: 0511 3689 777 Nguyen Thi Minh Khai Transaction office Cua Bac Savings counter No. 40 Cua Bac, Truc Bach ward, Ba Dinh dist., Hanoi city Tel: 04 3715 4283 Sai Gon Branch No. 2.5 - 2.8 Phan Xich Long st., W.3, Binh Thanh dist., Hochiminh city Tel: 08 3517 8171 DA NANG Hong Bang Transaction office Tel: 08 3960 3318 Go Vap Transaction office A0 Hanh Thong Tay Trade Area, Quang Trung st., ward 11, Go Vap dist., Hochiminh city Tel: 08 3921 2560 Le Van Sy Transaction office No. 380 Le Van Sy st., ward 2, Tan Binh dist., Hochiminh city Tel: 08 3991 5485 Tan Binh Transaction office No. 374 - 374A, Truong Chinh st., ward 13, Tan Binh dist., Hochiminh city Tel: 08 3812 4107 Phu My Hung Transaction office No. 29 My Hoang group, Nguyen Van Linh st., dist.7, Hochiminh city Tel: 08 5412 4706 Nha Be Transaction office No. 67/3 Huynh Tan Phat st., Nha Be ward, Nha Be dist., Hochiminh city Tel: 08 3873 8972 Tan Phu Transaction office No. 313 Nguyen Son st., Phu Thanh ward, Tan Phu dist., Hochiminh city Tel: 08 3972 1055 Hai Phong Branch Tel: 0313 822 238 Ngo Quyen Transaction office No. 147 Van Cao st., Dang Giang ward, Ngo Quyen dist., Hai Phong city Tel: 0313 727 596 Quang Trung Transaction office No. 73 Phan Boi Chau, Phan Boi Chau ward, Hong Bang dist., Hai Phong city Tel: 0313 529 569 Le Chan Transaction office No. 158 To Hieu st., Trai Cau ward, Le Chan dist., Hai Phong city Tel: 0313 612 616 Lach Tray Transaction office No. 416 Lach Tray st., Dang Giang ward, Ngo Quyen dist., Hai Phong city Tel: 0313 261 222 Cam Pha Transaction office No. 258 Tran Phu st, Cam Thanh ward, Cam Pha town, Quang Ninh province Tel: 0333 968 879 Sa Dec Transaction office No.122 Hung Vuong st., ward 2, Sa Dec town, Dong Thap province Tel: 067 3774 615 Ha Tu Transaction office No. 204, Group 1, Zone 4, Ha Tu ward, Ha Long city, Quang Ninh province Tel: 0333 635 966 HAI DUONG Hai Duong Branch No. 1, Ho Chi Minh Avenue, Hai Duong city, Hai Duong Province Tel: 0320 3848 600 DONG NAI Dong Nai Branch No. 16-17 Dong Khoi st., Bien Hoa city, Dong Nai province Tel: 061 6250 777 Dong Nam Cuong Transaction office No. 65, Thanh Nien st., Hai Tan ward, Hai Duong city, Hai Duong Province Tel: 0320 3551 599 Ho Nai Transaction office No. 149, Hanoi highway, Hamlet 5A, Tan Bien ward, Bien Hoa city, Dong Nai province Tel: 061 6255 552 LONG AN Long An Branch No. 304 Hung Vuong st., Tan An town, Long An province Tel: 072 3525 454 BA RIA VUNG TAU Ba Ria Vung Tau Branch No. 05 Nguyen Thai Hoc st., ward 7, Vung Tau city, Ba Ria Vung Tau province Tel: 064 3543 441 KHANH HOA Khanh Hoa Branch No. 84 Quang Trung st., Loc Tho ward, Nha Trang city, Khanh Hoa province Ben Luc Transaction office No. 159 Nguyen Huu Tho st., Ben Luc ward, Ben Luc dist., Long An province Tel: 072 3639 224 AN GIANG An Giang Branch No. 56-58 Nguyen Trai st., My Long ward, Long Xuyen city, An Giang province Tel: 058 3521 919 Tel: 076 3941 249 BINH DUONG BAC NINH CAN THO Binh Duong Branch Can Tho Branch No. 153 Cach Mang Thang Tam st., Thu Dau Mot town, Binh Duong province Bac Ninh Branch No. 10 Nguyen Dang Dao st., Tien An ward, Bac Ninh city, Bac Ninh province Tel: 0241 3893 500 No. 110 Cach mang thang 8, Cai Khe ward, Ninh Kieu dist., Can Tho city Tel: 0650 3865 678 Tel: 0710 3768 900 DONG THAP Ninh Kieu Transaction office No. 55A Nam Ky Khoi Nghia st., Ninh Kieu dist., Can Tho city Tel: 0710 3818 055 QUANG NINH Quang Ninh Branch No. 156B Le Thanh Tong st., Ha Long city, Quang Ninh province Tel: 0333 812 679 Dong Thap Branch No.132-134 Nguyen Hue, ward 2, Cao Lanh city, Dong Thap province Tel: 067 3874 232 Cao Lanh Transaction office No.198 Nguyen Trai st., Cao Lanh city, Dong Thap province Tel: 067 3822 030 Tu Son Savings counter Thanh Ngoc Shopping center, Pho Moi, Tu Son town, Bac Ninh province Tel: 0241 3745 798 OPERATIONAL NETWORK OPERATIONAL NETWORK Cau Dien Transaction office No. 406 Ho Tung Mau st., Tu Liem dist., Hanoi city Tel: 04 3763 4613 Van Quan Savings counter No. 84 Nguyen Khuyen, Van Quan ward, Ha Dong dist., Hanoi city Tel: 04 3354 0360 71 Annual report 2012 Duong Thanh Transaction office No. 12 Duong Thanh st., Cua Dong ward, Hoan Kiem dist., Hanoi city Tel: 04 3923 3760