Welcome to Eugenie Terrace! We hope your move is

Welcome to Eugenie Terrace!
We hope your move is going well. Enclosed please find your keys, electronic access fob(s),
and New Resident Inspection Agreement. Please take a moment this week to complete
your Agreement Checklist and return it to the Management Office. We’re located on the
2nd floor and are open Monday-Friday from 8:30AM - 6PM. After business hours, you’re
welcome to use the Management Mailbox located in the lobby.
The following pages include a Eugenie Terrace amenities directory, contact list, and FAQs.
You’ll also find a gift certificate to Ranalli’s, one of our favorite neighborhood restaurants.
Whether you’re in the mood for take-out — or a night out — dinner’s on us!
We hope you have a wonderful first day at Eugenie. Welcome home!
The Eugenie Terrace Team
Treasure Island | 1639 N. Wells | (312) 642-1105
Plum Market | 1233 N. Wells | (312) 229-1400
Whole Foods | 1550 N. Kingsbury | (312) 587-0648
Green City Market | Lincoln Park | (773) 880-1266
Walgreens | 1601 N. Wells | (312) 642-4008
Target | 1200 N. Larrabee | (312) 470-8944
Bed Bath & Beyond | 1800 N. Clybourn | (312) 642-6596
Crate & Barrel | 850 W. North | (312) 573-9800
The Container Store | 908 W. North | (312) 654-8450
Chase | 1700 N. Wells | (312) 397-1864
Fifth Third | 145 W. North Ave | (312) 751-7080
Global Postal & Shipping | 106 W. Germania | (312) 943-5049
The UPS Store | 333 W. North | (312) 943-6197
Lincoln Park Post Office | 2405 N. Sheffield | (773) 929-7041
COFFEE
Starbucks | 210 W. North Ave | (312) 867-0186
Elaine’s | 1816 N. Clark | (312) 254-4665
SANDWICHES
Potbelly | 1560 N. Wells | (312) 948-0229
Jimmy John’s | 237 W. North Ave | (312) 255-1519
BAR & GRILL
Corcoran’s | 1615 N. Wells | (312) 440-0885
Wells on Wells | 1617 N. Wells | (312) 944-1617
Benchmark | 1510 N. Wells | (312) 649-9640
The J. Parker | 1816 N. Clark | (312) 254-4747
PIZZA
Ranalli’s | 1925 N. Lincoln | (312) 642-4700
Bricks | 1909 N. Lincoln | (312) 255-0851
SUSHI
Kamehachi | 1531 N. Wells | (312) 664-3663
MEXICAN
Adobo Grill | 1610 N. Wells | (312) 266-7999
Chipotle | 210 W. North Ave | (312) 379-0536
ITALIAN
Topo Gigio | 1516 N. Wells | (312) 266-9355
Orso’s | 1401 N. Wells | (312) 787-6604
BRUNCH
Kanela | 1552 N. Wells | (312) 255-1206
Nookie’s | 1746 N. Wells | (312) 337-2454
Perennial Virant | 1800 N. Lincoln | (312) 981-7070
Hours: M-F 8:30AM - 6PM
Closed Weekends
Phone: (312) 787-3335
Fax:
(312) 787-9762
Location: 2nd Floor
Management Assistant
eugoutreach@villagegreen.com
Maintenance Requests, Bike Registration, Guest Parking
Operations Manager
eugopsmgr@villagegreen.com
Rent Payment, Monthly Parking, Lease Inquiries
Executive Manager
Hours: M-F 9AM - 6PM
Thurs until 7:30PM
Sa 9AM - 5PM
Phone: (312) 787-6867
Location: 1st Floor
Senior Sales Manager
eugsalesmgr@villagegreen.com
Lease Renewals
Senior Sales Consultant
eug@villagegreen.com
Sales Consultant
eug@villagegreen.com
eugpropmgr@villagegreen.com
Hours: M 10:30AM - 7:30PM
T-F 9AM - 6PM
Closed Weekends
Phone: (312) 787-3339
Fax:
(312) 787-9762
Location: 2nd Floor
Hours: 24 Hours
Phone: (312) 787-4989
Location: 1st Floor
Sun-Fri 7:30AM-3:30PM
Tues-Sat 3PM-11:30PM
Thurs-Mon 11PM-7:30AM
Concierge
eugconcierge@villagegreen.com
Guest Suite & Sky Lounge Reservations, Resident Events
Sun-Mon 3PM-11:30PM
Tues-Wed 11PM-7:30AM
Sat 7AM-3:30PM
Hours: 24 Hours
Location: 44th Floor
Reserve at EugenieResidents.com/skylounge
Hours: 9AM - 11PM (seasonally)
Location: 44th Floor
Wristband must be worn at all times
Hours: 24 Hours
Location: 44th Floor
Classes at EugenieResidents.com/events
Hours: 24 Hours
Location: 44th Floor
Desktop username and password: “resident”
Hours: 24 Hours
Location: 2nd Floor
Card information at EugenieResidents.com/faq
Hours: M-F 7AM-7PM, Sa 8AM-5PM
Location: 1st Floor
Phone: (312) 337-4778
Rent is due on the first of the month and is payable by check or online. Cash is not accepted.
When paying with a check, please be sure to include your apartment number on the memo line.
If you are dropping your check in the management mailbox, no envelope is necessary.
When paying online, the most efficient and cost-effective method is to set up recurring e-checks through
RentPayment.com. The site also accepts credit/debit card payments, but these incur a large processing fee.
For more information regarding rent payment, please contact Brittany Methling at eugopsmgr@villagegreen.com.
To place a maintenance request, please email Paige Davis at eugoutreach@villagegreen.com.
Be sure to include in your message:
·
A detailed description of the request, and its location in your apartment. ( “Two lightbulbs are burnt out in my
apartment. One is above the vanity in the master bathroom. The other is an overhead light in the kitchen.”)
·
Your written Permission to Enter (PTE), which allows our maintenance staff to enter your apartment to complete
the work if you’re not home. (“Maintenance has permission to enter at anytime.”)
If you are submitting a maintenance request for your dishwasher, please first make sure that the light switch near the
machine is flipped on. The dishwasher will not operate if the switch is turned off.
The Eugenie Terrace Receiving Room is equipped to send out email alerts when packages arrive. To sign up for this
service, please visit ReceivingRoom.com/EugenieTerrace. Click “Register” and use code 22D6PP6974. Once you’ve
verified your account, you will receive email notifications when packages arrive at the building for you. If you have
any difficulties with your registration, please contact Kelli Taylor at eugconcierge@villagegreen.com.
Comcast is the primary cable provider for Eugenie Terrace. If you would like to set up an account, please call
(800) 934-6489 or visit Comcast.com.
Our Concierge plans all resident events and advertises them via email, print signage, and social media.
To be added to the Eugenie distribution list, please send your preferred email address to Kelli Taylor at
eugconcierge@villagegreen.com. We also invite you to follow us on Facebook, Twitter, Instagram, and
Pinterest (@EugenieTerrace) for the latest event announcements, photos, and resident discounts.
Occasionally, Gmail will filter our messages to the Promotions tab of your inbox. If you find this to be the case,
simply drag the message to your Primary tab and click "yes" at the top of the screen. This will properly direct all
future messages sent by that address.
The Eugenie Terrace Sky Lounge is located on the 44th floor and available to rent for private events.
The cost to reserve the space is $500 for up to four hours (plus a $500 deposit), and reservations can only be
made by current Eugenie Terrace residents. All gatherings of 10 or more people are considered a private event
and must be reserved accordingly. To view availability, please visit EugenieResidents.com/skylounge.
A laundry card is required to operate the Eugenie Terrace washers and dryers. Laundry cards can be purchased
for $5 from the kiosk located at the entrance of the Laundry Room (please use a $5 bill or credit card when
purchasing your card, as the kiosk is unable to dispense change.) Once you have purchased your card, please
re-insert it to add funds to your account. The cost to wash or dry is $1.25/load.
There sure is! Just head over to EugenieResidents.com where you’ll find all of this information and more.