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The Guardian January 2016 TENACITY, NOT JUST A WORD… OUR WAY OF BUSINESS. INSIDE THIS ISSUE New Location Employees of the Month SMI Members Employee of the Year 2015 Birthdays 1 2-3 4-5 6 6-7 GAULA for a day 8 New Client’s Welcome 9 Our Management team would like to invite you to visit our new office. This team is always available and ready to provide our clients and employees with the best service possible in order to help the SMI family continue growing every year. Find us: Contact Us: Phone: 305-406-2225 Fax: 305-406-2227 Email: info@smisecurity.net New Location: 6802 NW 77 CT Miami, FL 33166 SMI QR CODE Security Management Innovations Facebook @SMISecurityFL Twitter LinkedIn Security Management Innovations EMPLOYEES OF THE MONTH NOVEMBER 2015 Great job on the hands of Security Officer Luz Perez who is always committed to perform a great job to make our clients happy. LUZ PEREZ OCTOBER 2015 We want to congratulate Maria Puga for her great job performance during the month of October. She works very hard to give the maximum to her work. May this accomplishment serve as motivation for all of us at SMI to keep the good work. MARIA PUGA SEPTEMBER 2015 SMI Officer Alexis Aniode always demonstrated exceptional skills and professionalism during the month of September. This is the reason that his work is not only recognized, but encouraged to continue exceeding expectations. ALEXIS ANIODE AUGUST 2015 HARDY COULANGE The Guardian SMI thanks Security Officer Hardy for his dedication and continuous . It shows that your priority is to provide our clients with the best service possible. Page 2 Page 3 The Guardian JULY 2015 Security Officer Kimberly Caputo has spearheaded outstanding service in one of our new accounts. She is always ready to assist fellow officers, the client and other employees. KIMBERLY CAPUTO For excelling in her work and her cordial disposition, Kimberly has been awarded employee of the Month for July 2015. JUNE 2015 SMI depends on the efforts of our staff to provide the best security services available. Security Officer Johane Dray excels in performance while on duty. With her charisma, she creates a pleasant atmosphere for all who encounter her. For being such a role model, she is awarded employee of the month for June 2015. ALEX BOCARANDA President / CEO VALENTIN EMERIC General Manager JUDY MALDONADO Comptroller TANIA BAEZ Area Manager JOHANE DRAY MAY 2015 We are pleased to congratulate Security Officer Lazaro Arteaga for achieving Employee of the Month for May 2015. LAZARO ARTEAGA SMI CORPORATE TEAM Mr. Arteaga delivers excellent customer service and a professional attitude, being able to make a more pleasant stay for all guests, residents and colleagues. CARLOS PORTU DEL VALLE Area Manager JANETH ZAPATA Accounting Coordinator JESENIA MANZO MARQUEZ Business Specialist TANIA BOCARANDA Human Resources Specialist ROSAMARIA RODRIGUEZ Administrative Assistant APRIL 2015 SMI Security officer, Pedro Castillo provides constant support with a kind and loving heart. He is the perfect example of professionalism, always displaying great respect for others. We’d like to thank this exceptional employee for his dedication and hard work with the title of Employee of the Month for April 2015. PEDRO CASTILLO DANIEL CRUZ Road Captains MEMBERS OF THE SMI FAMILY WELCOME MESSAGE If you happen to stop by the office, please welcome our newest addition to the SMI family, Ms. Rosie Rodriguez. Mrs. Rodriguez has over 14 years of experience in administration and graduated from UNAN University with Honors. She has been a fantastic team player since arriving at SMI and has shown that she is very happy to serve as part of our Miami Operations. You will come to know Rosamaria as the smiling face at SMI, greeting all who visit our facility. ROSAMARIA RODRIGUEZ Security Management Innovations is proud to introduce Ms. Judy Maldonado, as the new SMI Comptroller. Additionally to many areas of education, Ms. Maldonado has a bachelor’s degree in accounting, with a focus on business administration from Florida International University. Currently, she is achieving a Master’s degree in Taxation, leaning towards Tax Law. Judy brings over fifteen years of corporate accounting and human resources experience; she has an impressive background and is a valuable asset to the SMI family. JUDY MALDONADO MEET OUR MANAGERS Gilberto Vega – South Florida Containers Terminal Not only is Mr. Vega accountable for security staff and security management on site, he is responsible entirely for the day-to-day security operations. As Site Captain, he ensures that security members have the required valid state and federal licenses to conduct security duties on an MTSA facility, prior to and when they are placed on duty. Other functions include overseeing hiring, training and evaluation of the security staff, as well as conducting payroll, scheduling and record keeping. Mr. Gilberto Vega maintains compliance of the site facility in accordance to site guidelines and regulations, performs security inspections, assists FSO with preparation for weather events and maintains records of all containers that exit the site. Carlos Portu Del Valle – Amerijet As account manager, Mr. Carlos Portu oversees time keeping and guard schedules for both Amerijet locations, warehouse and ramp. He is not only regularly checking for the proper use and function of onsite equipment, but also making rounds to ensure the safeguarding of the client’s assets, alertness and impeccable appearance of guards, and top quality service at all times. Some of his responsibilities include setting up employee meetings and trainings, reports and daily logs. He is in direct contact with the client on a daily basis. The Guardian Page 4 Page 5 The Guardian MEET OUR MANAGERS Anthony Romero – Telemundo Studios Mr. Romero constantly monitors the property cameras for functionality and safety. His duties entail updating the vehicle key control sheet, reporting who takes vehicle keys and what time and date. As supervisor, some of his responsibilities are to make access cards for the employees and to ensure that the corresponding officers log access to the property in writing and on gate work system. Moreover, he supervises that the security staff arrive on time and in full uniform to work. More than making daily rounds, Mr. Anthony Romero oversees all aspects of security, as well as documenting any incident reports, daily and monthly reports. Rijkaard Larose – Duo Condominium Mr. Larose is responsible for overseeing the Guards working on the property. He drafts weekly schedules for employees and assists HR with the hours for payroll. Among his duties, Mr. Larose provides leadership and guidance to the staff, monitors property access by vehicles and pedestrians and securing all doors in common areas (such as tennis court, pool and garage) to make sure all is in order. Gilbert Silva - UPS As the Account Manager, Mr. Silva and his team (approximately 45 Security Officers and supervisors) is responsible for professional protection, safety, and security of assets, property, personnel, customers and all visitors, at the UPS Air Cargo & Americas Hub facilities. Primary duties include serving as the MDAD ID Coordinator, generating schedule for all security staff members and submitting weekly payroll totals for billing, minimizing overtime caused by call-outs, vacations or extra coverage security detail and performing security patrols, protecting property from theft, embezzlement, sabotage, trespassing, fire and accidents and reporting any unlawful activity. Other tasks are the assurance that access control to premises being protected, to investigate all accidents, incidents, trespassing, suspicious activities, safety and fire and to neutralize situations calmly with tact and sense. Donald Cadet – Villas at Nautica First and foremost, Mr. Cadet’s responsibilities are to secure property for the safety of all residents and guest. His day to day operations include guard supervision, obtaining records of logs, memos, and incident reports. As supervisor, Mr. Cadet attends regular staff and board meetings, enforces all property rules and regulations on all residents, guest and staff and is in charge of creating employee schedules, replacements or coverage in the posts if needed. EMPLOYEE ACTIVITY EMPLOYEE OF THE YEAR The SMI team would like to take a moment to congratulate Security Officer Johane Dray. She has been part of SMI family since 2007, and since then, she is known for her high standards and performance as well customer service skill that have made her receive constant positive feedback on her performance from the clients, and guests at her post. Not only that but her fellow officers at her posts constantly compliment her camaraderie and professionalism. We appreciate the effort and the time you have put into your work. You have displayed great enthusiasm to learn and grow professionally. You have been working hard to gain the maximum benefit from your work. We might not show our appreciation frequently as the work keeps us busy all the time, but we never fail to notice the hard work of our employees in the long run. Her exceptional work ethics and helpful disposition have awarded Ms. Johane Dray employee of the year for 2015. ADMINISTRATIVE BIRTHDAYS The Guardian Page 6 Page 7 The Guardian QUARTERLY BIRTHDAYS JUNE: Camacho, Alvaro □ Cruz Daniel □ Castellanos, Orlando □ Mesa, Juan Dorzillon, Fabie □ Dufresne, Pauline English, Michael □ Garcia, Fernando □ Germain, Carlo □ Gomez, Daisy Joseph Augustin, Rose □ Lopez, Jorge Menard, Alain □ Menendez, Ramon Misas, Magalys □ Pages, Lucia □ Perez Felicia □ Rocha Marcia. JULY: Albanez, Maria □ Avalos, Rigoberto □ Felix, Mike □ Gallardo, Giovanny □ Gonzalez, Abdel □ Vicente, Ysabel □ Knight, Rosa □ Guardiola, Guillermo □ Holder, Carol □ Lorenzo, Ileana □ Ortiz, Yngrid □ Perez, Felix □ Rivero, Lenier □ Spann, Willie □ Rodriguez, Luis □ Rodriguez, Rene □ Suffrad, Jovens □ Toledo, Rigoberto □ Vasquez, Homar □ Zapata, Janeth AUGUST: Beltre, Juana □ Charles, Joseph □ Cordrinton, Angel□ Compfor, Ansler □ Delvalle Manuel, □ Livington, Denise □ Dumas Bernard □ Farinas, Yanaisy □ Diaz, Felix □ Fidalgo, Felisindo □ Larose, Rijkaard □ Garcia, Gonzalo □ Pierre, Frantz □ Manzo, Jesenia □ Thompson, Tiffany □ Fraga Shawn □ Roland, Thilda □ Martinez, Rolando □ Quintero, Kenneth □ Puga, Maria □ Ferrer, Ramon □ Vixamar, Lucas □ Marti, Ibis □ Staughter, Tashandria SEPTEMBER: Almanzar, Daniel □ Arteaga, Lazaro □ Ayuso, Aida,□ Bartolome, Juan □ Cantillo, Yamila □ Caputo, Kimberly □ De los Santos, Carlos □ Diaz,Victor □ Emeric, Carmen □Emeric, Valentin □ Flores,Allan □ Garcia,Lazaro □ Gomez, Alberto □ Jean, Nathaniel □ Meristil, Kettlie □ Joseph Eustache □ McFadden, Johniea □ Parker, John □ Pineiro, Rosa □ Portu Del Valle, Carlos □ Rojas, David Pujadas, Andrea □ Reinoso, Mario □ Rivera, Jose □ Suayero, Clara □ Vega Gilberto OCTOBER: Alvarez, Ileana □Avant, Devon □ Ball, Judy □ Becerril, Jorge □ Castillo, Pedro □ Castro, Anibal H. □ Cidron, Leonel □ Cowan, Francisca □ Delgado, Avelino L □ Edwards, Rachelle □ Floreal, Raymond □ Garrido, Ismael □ Gonzalez, Nachalis □ Guerrero, Mirleidys □ Guillaume, Sebastien □ Guzman, Celia C □ Horacius, Denise □ Joseph, Vladimir □ Linares, Onyvia □ Martin, Edel □ Mesa, Irmis □ Nunez, Francisco J. □ Perez, Rafael □ Romero, Carlos □ Ruiz, Ricardo M. □ Santamaria, Ruben □ Tyson, Reginald NOVEMBER: Allen, Malcoml □ Arango, Miriam □ Batiste, Ralph □ Christalin, Marjorie □ Cruz, Isabel □ Cuervo, Misael □ Gomez, Martha □ Jacques, Frantz □ Lamour, Wakenson □ Larramendi, Moraima □ Merzius, Stragene □ Oquendo, Leslie □ Ortiz, Maurice □ Perez, Liliana □ Quintana, Norlan □ Strachan, Jason □ Turenne, Jephte □ Velasco, Cristobalina □ Verdese, Lazaro DECEMBER: Beaulieu, Nadia □ Beltran, Cristina □ Berry, Christine □ Bustillo, Maria □ Carbonel, Justa □ Cordero, Rosa □ Del Toro, Luz □ Diaz, Rolando □ Gonzalez, Ariel □ Jean-Jacques, Devince Mateo, Omar E □ Medina, Teresa □ Paredes, Richard □ Paz, Wilfredo □ Rivero, Hemzell Smith, Monique □ Trueba, Tirso L. Page 8 The Guardian PARTNER UPDATE GAULA FOR A DAY We all have the right to live in freedom and safe, but there are still criminals out in the world working for the opposite. We are all exposed to these threats and it is our duty to stay alert and prepared for whatever situation we may face. Armed Forces all around the world focus on trying to provide a safe environment for the entire population, one example of the Special Forces is the Unified Action Group for Personal Freedom, “GAULA” for their acronym in Spanish. This group was established in 1996 by the National Army of Colombia and is dedicated exclusively to fight extortion and kidnapping by dismantling criminal gangs and conducting hostage rescues when needed. The GAULA group from the National Police along “Those who deny freedom to others, deserve it not for themselves” with SMI Security and ― Abraham Lincoln our Sister company A&G Seguridad Ltda., developed an activity called GAULA for a day, which had the purpose of creating an awareness and self defense culture for executives and operations personnel from domestic and international based companies that participated in the training whom received a certificate of attendance . new happy customers