Issue 28, February The free monthly for London`s homeless
Transcription
Issue 28, February The free monthly for London`s homeless
Issue 28, February YO U ON CH A IN ? The free monthly for London’s homeless E R A 2 / The Pavement, February 2008 “He’s my financial advisor” The Pavement, February 2008 / 3 www.thepavement.org.uk Issue 28 / February 2008 Published by The Pavement Registered Charity Number 1110656 PO Box 43675, London, SE22 8YL Telephone: 020 7833 0050 E-mail: office@thepavement.org.uk Editor Richard Burdett Sub Editor / Web Editor Val Stevenson News Editor Catherine Neilan Reporters Rebecca Burn-Callander, Thea Deakin-Greenwood, Clara Denina, Rebecca Evans, Naomi Glass, Theodore Kermeliotis, Carlo Svaluto Moreolo, Naomi Osinnowo, Amanda Palmer, Carinya Sharples, Rebecca Wearn The Editor The first new issue of the New Year We’re back from our January break, and we’ve made a few changes to the magazine, which we hope will improve it. For a start it now has four more pages, running to 36 pages, which allows us to fit in everything without it getting too cramped. It also means The List is increased by two pages, so if you have an idea for services to include, let us know, as we have the space now. This List has also undergone a change in layout, now upside-down from the back, reading inwards. This is for two reasons – to give the listings the prominence they deserve, and allow a magazine cover to be seen whichever way the magazine is dropped. This way, copies thrown onto tables in a day centre are more likely to get picked up. If you like these changes, dislike them, feel ambivalent, or want to comment on any aspect of The Pavement, past and future, go to the website to complete our readership survey. We need your views. Richard Burdett Editor editor@thepavement.org.uk Photographers Rufus Exton, Katie Hyams Designer Emily O’Dwyer Contributors Agnes, Flo, Toe Slayer Cartoonists Nick Baker, Neil Bennett, Cluff, Pete Dredge, Kathryn Lamb, Ed McLachlan, Ken Pyne, Steve Way, Mike Williams Advertising advertising@thepavement.org.uk Printed by Evon Print Ltd, West Sussex www.evonprint.co.uk The Pavement is written for your entertainment and information. Whilst every effort is made to ensure the accuracy of the publication, The Pavement cannot be held responsible for the use of the information it publishes. The contents should not be relied upon as a substitute for medical, legal or professional advice. The Pavement is a forum for discussion, and opinions expressed in the paper are not necessarily those of The Pavement. Contents Cover Are you on CHAIN? We ask who’s on the system, and who is but didn’t want to be. Photography by Rufus Exton, Design by Emily O’Dwyer © 2008 Centre spread. Survey – let us know what you think of this magazine, and what we can do to improve it. Complete the survey at: www.thepavement.org.uk News Are you on CHAIN Talking to Grant Shapps Alternative housing News-in-brief Street Life Dear Flo – medical records Toe Slayer – on socks Missing People Agnes – your agony aunt Cold Turkey – On holiday Letters – reader’s views and comments Homeless city guide The List (incorporating soup runs) Pages 4–5 6–7 8–9 11–17 20 21 22 23 24–25 26 36–27 4 / The Pavement, February 2008 Who’s on CHAIN? We ask if some readers on CHAIN should be on the system To consent or not to consent? The Pavement has learned, when it comes to CHAIN – the Combined Homeless and Information Network – that some people are included on this system without their agreement. CHAIN is a computerised information-sharing database system run by Broadway. The database, accessible to registered users only, holds background information on and personal details of hundreds of vulnerably housed and homeless people in the UK. The information is passed to a variety of people, from outreach workers to hostels, day centres to the police. It can enable outreach workers to discern exactly which borough is responsible for housing clients, as it will relay their geographical movements since their personal file was opened. The great strength of CHAIN, which has been in existence for around seven years, is it reduces cross-working and confusion, especially when dealing with people who tend to travel over the borough boundaries. However, one part of this process is less straightforward. A vital section in the initial CHAIN detail-giving process asks whether the person gives ‘consent’, though what the individual is consenting to is unclear. And some users are claiming that despite having refused to give ‘consent’, some people are still on the database, together with all their personal information. One CHAIN user explains: “On the database, there is a section to indicate if consent was given or not. I first noticed this years ago and was very surprised to see that for some people it boldly stated at the top of their page that they had not given their consent to be included on the database.” Another CHAIN user confirmed this claim of misuse. “Even without clients’ consent, you can read previous entries on them,” the source said. In order for personal information to be legally shared under the Data Protection Act in the UK, consent must be given. The Act itself is based on the recognition of a number of Data Protection Principles, and the Information Commissioner implements those principles through Enforcement Notices. Failure to comply with Data Protection Principles can give rise to criminal penalties such as fines. Ian Shenstone, the information team leader managing CHAIN and its internal monitoring service, claims that 80–90 per cent of the approximate 17,257 clients currently logged onto the CHAIN system have consented to having their information shared. He explained that the three options for workers logging new clients onto CHAIN: written consent, signed by the client; verbal consent, for those who cannot for one reason or another physically sign their consent; and a third type for those deemed too incapacitated or intoxicated to give a balanced judgment at that point in time. “This third action for consent is always considered temporary and we would revisit those criteria when the client is considered more lucid,” says Mr Shenstone. But what happens to the background information and personal details of the 10–20 per cent who have refused to give consent? Despite users stating otherwise, Mr Shenstone denies that any violations of the Data Protection Act have occurred: “It is clear when a user signs up for CHAIN that recording information about the client’s consent is part of the data entry process. If someone refuses to give consent, their information is erased from the system,” he says. “Of course, it is possible that a worker at an agency using CHAIN could ignore this part of the procedure, but we have to leave a certain amount of trust in the agencies. When agencies sign up to CHAIN, they have to sign up to a number of data protection clauses. “If it came to light that malpractice was going on and an agency had used any clients’ information inappropriately, then we would have to retract their use of the system immediately. But this has never happened.” Regardless of whether or not users of CHAIN have been acting within the law, change may well be on its way. With the recent accidental loss of government tax records and driving licence records, public demand for tougher enforcement action against government authorities who breach the Data Protection Act has strengthened. Unsurprisingly, the question of whether to consent or not to consent to sharing your information holds no simple yes or no answer. “On the whole, the scope and enforcement of the Act are incomplete and patchy,” says London-based solicitor, David Glass. “However, one has to weigh the argument for tightening the Data Protection legislation against the public’s contradictory interest in arguments for freedom of expression and access to information.” Naomi Glass The Pavement, February 2008 / 5 Photography by Rufus Exton © 2006 Photography by Rufus Exton © 2008 “Even without clients’ consent, you can read previous entries on them” 6 / The Pavement, February 2008 Grant Shapps © 2007 “Essentially, the government was claiming the problem had been dealt with” The Pavement, February 2008 / 7 Talking to Shapps Shadow minister Grant Shapps MP and Tory attitudes to homelessness After 30 minutes in the company of Grant Shapps you are struck by the child-like quality of his manner. This is not due to his appearance, although he is a youthful 39-year-old. It is due to his approach: Mr Shapps is tackling Britain’s housing problems with the fervour of a geeky teenager. And he is a very keen student. This Christmas, Mr Shapps spent one night on the streets, his own homework set for the cause. “I am aware this will only be a tiny taste of what life is like on the street,” he says. “I know I will be in a bed the night afterwards, and I know that having to have the press with me will not make it very authentic, but I do think it will help me to understand what it is like on the streets.” But is this just politics, naivety, or a fresh approach to tackling rough sleeping in the UK? “Years ago, before I was a politician, I was struck by the fact that we were not capable of housing our own people,” he says. “It was a problem I found hard to ignore, and I find it surprising it has not been tackled in a more conclusive way – it cannot be beyond the weight of humankind?” But although the minister has since learned just how much weight we need to throw behind homelessness, he does not seem intimidated. “When I came into office, I felt no one had talked about homelessness for some time, looked into why and realised, essentially, the government was claiming the problem had been dealt with,” explains Mr Shapps. “I know it has not been.” He made headlines in early November when he released a report criticising the UK’s current counting system. “The government claims there are 498 rough sleepers in the country. We think it is more like 1,300 rough sleepers and, therefore, the resources given at present do not get to the right places.” The problem is simple, he claims: local authorities are asked to give bracketed numbers of rough sleepers in their area, between zero and 10, 11 and 20 and so on. But when the number between zero and 10 is given, this is not listed as an average of five, but zero. “The government claims authorities are likely to embellish these figures – that is their justification for rounding them down,” he explains. “But I cannot understand why the local authorities would do this. There is no financial gain to be had from having more homeless people in your area.” He was curious about The Pavement’s ongoing campaign for the truth behind head count rumours and said he has heard similar stories of miscounting. “I have been told that there are areas in the big cities, such as certain parks or districts, where local authorities will not go, because they think it is too dangerous, and this inhibits the counts accuracy,” he says. “Surely if this area is dangerous, we should be counting these people so we can help them?” Mr Shapps proposes improving trust between central government and local authorities and charities as the beginning of a solution, as well as a separation of the issues of rough sleeping, and homelessness. “The rough sleepers unit in the government has been wound up into the Communities and Local Government, but I do not believe rough sleeping is the same as homelessness,” said Mr Shapps. “Facing a life on the street is not the same as being in sheltered accommodation, and these people should not be lumped together.” However, Mr Shapps’s studies have not yet found the right formula for eradicating rough sleeping. “When I have asked charities what they would like to see changed, not one group gave the same answer twice,” he said. “I know a lot of people end up on the streets because of relationship breakdown, and on this basis I think we need to support the best welfare system there is in this country – the family. “This is not an overnight solution,” he adds. “It may take an entire generation to get this message across, but I think it could make a real difference.” He also looks to prevention in three main areas: an increase in the number of rehabilitation places so people could gain immediate treatment; a tighter rein on Britain’s immigration laws; and better information from prisons and the armed services on where people go after serving their time. “I think some better advice might actually keep people off the streets in the first place,” he said, “and knowing where to go to make a huge difference between surviving or not.” Rebecca Wearn 8 / The Pavement, February 2008 Alternative housing Architecture for Humanity seek more than building banks and bistros “The greatest humanitarian challenge we face today is that of providing shelter”. This is the claim made in the opening paragraph of a recently-published book, Design Like You Give a Damn, compiled by US-based charity Architecture for Humanity (AFH). All the projects featured in the book reveal a movement around the world, of architects and designers providing housing solutions to people who have no shelter – from those hit by natural disasters like Hurricane Katrina in New Orleans, to Brazilian slums, to rough sleepers on the streets of New York. Cameron Sinclair, co-founder of AFH, believes designers have the potential to solve the accommodation and poverty crisis that is affecting the world. He also believes that by publishing the book his charity can draw the world’s eyes to both the increasing plight of those without permanent accommodation, and the growing architectural response. Responses to homelessness featured before in The Pavement - such as Ted Hayes’ Dome Village in downtown Los Angeles (Issue 14), or Michael Rakowitz’s inflatable shelter paraSITE (Issue 13)– sit next to responses to mass housing problems in the developing world. This, Mr Sinclair believes, will be the focus of world politics in the near future. According to him, one in seven people around the world lives in a slum or refugee camp, and more than three billion people, nearly half the world’s population, do not have access to clean water or adequate sanitation. Architects should be the first in line to address this crisis, he believes, especially since some estimates say that two-thirds of the cityscapes that will exist by mid-century have not been built yet. This was what Mr Sinclair, an architect trained at the University of Westminster and University College London, had in mind when he co-founded AFH in 1999. The group has been working with government bodies and relief organisations since it was founded, in the wake of a harsh war that left Kosovo torn apart in the late 1990s. It was then that Mr Sinclair realised the potential architects had in providing aid, by using their skills to create cheap and high quality accommodation solutions. He organised a competition to find some winning projects that could house stranded Kosovans and raised more than $100,000. The group has come a long way since then, developing housing projects from places like the slums of Calcutta, to the hurricane-stricken cities of the US and Central America. It has won many awards, including the Index Award to Improve Life, and Mr Sinclair himself won the prestigious Ted Prize award last year. The group’s active work in reconstruction, promotion and fundraising is ongoing, but some landmark initiatives were kickedoff recently. The organisation worked with US corporation Sun Microsystems to create the Open Architecture Network, which is an open source system for supporting sustainable and humanitarian design and architecture. Users of this free computer-based system, launched in March last year, can browse, add, contribute to a massive network of projects in sustainable housing, and the service includes project management, file sharing, a resource database and online collaborative design tools. The launch of the book was another topical moment for the development of alternative housing solutions. It offers a history of the movement toward socially conscious design. More than 80 projects that have influenced lives of communities around the world are presented in the book; from a merrygo-round for children in South Africa that pumps water out of the ground and stores it into a tower to sand-filled tube-pods for refugees. In his blog www.worldchanging. com, Mr Sinclair, wrote: “Tackling the issue of how to address urban homelessness has been a constant thorn in the side of the design and construction industry.” In 2006 he was asked to co-judge the ‘Shelter in a Cart’ competition. More than 4,200 designers from 95 countries participated. The brief was to develop a ‘cart’ system to support those who chose to stay on the streets, rather than the housing shelter approach. Mr Sinclair admits it is a big step from these kinds of competitions to providing a lasting solution. “The competition and these initiatives are not the answer to issues of homelessness, but they force the design community to begin to ask serious questions,” he says. However, as the number of people who are vulnerably housed is on the up, Mr Sinclair is adamant on one point. “There should be a basic rule,” he argues. “If you cannot design a basic shelter, you cannot call yourself an architect.” Carlo Svaluto Moreolo • See the work of their work at www.architectureforhumanity.org The Pavement, February 2008 / 9 Photography by Robert Dalton © 2007 “If you cannot design a basic shelter, you cannot call yourself an architect” 10 / The Pavement, February 2008 News-in-brief The homeless news from London, the UK and the World Long live the Silver Lady – reports of her demise exaggerated Outreach contract in City changes, but won’t affect those in the area The famous Silver Lady Fund van, often known as “The Pie Man”, is still alive and kicking and providing food, according to the charity’s trustees. Readers had contacted The Pavement to report that the van, known for its early-morning distribution of pies, had not been seen in its usual spot at Royal Festival Hall on the South Bank. The charity confirmed the van was still distributing food, however, one of the Fund’s governors said the driver sometimes had difficulty parking in that area, and could be found along Southwark Bridge Road instead. The charity’s history stretches right back to the 1880s, when it was founded by Christian Herald proprietor Reverend Baxter and his wife. It initially provided food for the hungry, but its services gradually extended to distributing clothing, providing accommodation for “stranded women and girls” and launching the All Night Travelling Café, which still distributes piping hot pasties, pies and sausage rolls. Today, as well as distributing food, the Silver Lady Fund supports other initiatives, for example funding the pod temporary housing units at Lorica St Patrick’s shelter in Brighton (see issue 12 of The Pavement – www.thepavement.org.uk). And every Christmas they distribute packages which include food, a pair of warm socks… and a silver coin. St Mungo’s has lost the outreach/CAT worker contract for the City to Broadway. However, readers in the City need not worry about the changes. Luton Sinfield, of St Mungo’s community services, told The Pavement: “St Mungo’s will no longer be providing street outreach services in the City of London after March of this year. We’re very sorry to no longer be the contracted provider, but will continue to work with the City of London Corporation to develop new and innovative routes off the Carinya Sharples street for those sleeping rough.” He added: “We’ll also be working closely with Broadway, the new provider, to ensure a smooth transition, so rough sleepers in the area will not face any further hardships due to the change in contractor. We would like to pass on our thanks to everybody who has worked alongside us as we have enabled people to move their lives on from the streets. We hope that the success we have had can be continued and that joint initiatives will mean that no-one finds themselves sleeping on the streets of the Square Mile or anywhere else.” Staff was a keen supporter and key help for the hospitality that the Simon Community Pat McCann provided from its comPatrick Donnelly (sometimes munity houses. His gentle manner and warm infeccalled Pat McCann) sadly tious smile will in particular passed away on the 13th be missed by the many who December of a massive heart attack while on a bus. knew him. He had been a resident with the CommuHe was 68 years old. He nity for well over 10 years.” was pronounced dead on His funeral was held arrival at the Royal Free on Friday 11th January at Hospital. Tim Nicholls, then Islington Crematorium. director of the Simon Community, told The Pavement: “He will have been known to many on the streets, especially for the help that he gave to the Simon Community with its early morning Editor tea runs. Furthermore, he Obituary The Pavement, February 2008 / 11 Three deaths in hostel Three homeless men died recently from alcohol- and drug-related problems in Conway House, one of Camden’s largest hostels, sparking concerns among residents and staff over the lack of resources for people with drug addictions. Joao Rodriguez (33), John Andain (55), who had been living in the hostel for a year, and Henry Bodarenko (52) were all reliant on long-term accommodation and had high support needs. “These tragedies have been very distressing for people who live at the hostel,” a spokesperson for the hostel owners said. Redevelopment plans have been proposed to expand Conway House further and provide residents with individual bedrooms, a refurbished refectory and new kitchens, but residents are calling for improved resources to help people with long-term addiction problems and to assist the staff in facing their daily challenges. The charity had been previously praised for its work and awarded three green lights by an independent inspector. tious of upsetting political backers or funders to say anything, Mr Peacock will be missed by many. He told The Pavement: “I am sure I will keep in touch, as I continue to feel passionately about homelessness in London and the needs of both the street homeless and the ‘hidden homeless’ whose treatment is a disgrace to our nation.” Staff SNaP report uncovers hostel provision in England A report commissioned by the Department for Communities and Local Government (DCLG) to help take the Hostels Capital Improvement Programme to the next level, is due to be published this month. The report, ‘Survey of Needs and Provision’ (SNaP), has been carried out by research charity Resource Information Service and by Homeless Link, the national membership organisation for homeless agencies in England. The organisations joined forces to develop a new initiative that will map the services available to homeless single people and couples in England. It is hoped the new research will give service providers, the government and other interested parties a better idea of the availability and condition of the hostel and temporary accommodation sector in England. Currently, the government does not Clara Denina An anniversary and a departure at ASLAN ASLAN, the All-Souls Local Area Network, celebrated 20 years of its tea run in January, at the same time as director Chris Peacock stepped down. The organisation has been providing the tea run (listed on page 30) for 20 years, and for the 15 years been lead by Mr Peacock, who has now been replaced by Tim Aldeburgh. Always outspoken where many organisations would be too cau- “Waiter, there’s a flyer in my soup” 12 / The Pavement, February 2008 Jonathan Creek ate my ear “Mobile phone’s dead – what idiot put that power in?” collate statistics on the number of homeless people in hostels. Last year, Andrew Slaughter, MP, asked Yvette Cooper, minister for housing, how many single people were in hostel accommodation in England. She replied that the data requested was “not held centrally”. Peter Watson, assistant director for homelessness at RIS, which has been producing the London Hostels Directory for the past 20 years, told The Pavement: “We were contacted by DCLG because they were planning Phase Two of [the Hostels Capital Improvement Programme], but they wanted some good data on how many hostels are there, what sort of condition they are in, how many have still got shared rooms and so on. “As Ms Cooper’s response indicated, there has not been robust information on the extent and nature of accommodation and hostels for homeless people across England before. This piece of research, which we are putting the final touches to, should hopefully answer the sorts of things that people have wanted to know for many years, like how many services there are for homeless people, how many bed spaces, and what types of accommodation are available.” Homeless Link’s website explains the venture’s reasons for carrying out the research: “The lack of information means that it is more difficult to argue for funding allocations for homeless services, adequately support providers to develop their services and to showcase the excellent work that goes on in our sector,” it says. “We want to change this with a national survey looking at the provision available.” The Pavement will be taking a look at the findings and talking to the key players when they’re published. Carinya Sharples A homeless man was attacked, sustaining ear injuries, by actor Alan Davies outside a nightclub in the busy streets of West End in December. Paul McElfatrick, who makes his living by entertaining tourists, was left bleeding after drunken Mr Davies lashed out at him for being called by his character’s name, Jonathan Creek. CCTV footage showed Davies outside Groucho Club biting Mr McElfatrick’s ear for 13 seconds before being pulled away by friends. The victim, 40, told a local newspaper: “I thought he was going to whisper something, but his face darkened and he almost spat out the words, ‘My name’s Alan. You know my name - Alan. What’s my name? It’s Alan.’ Then he suddenly went for my left ear. It was incredibly painful. I shrieked and my eyes were watering. He hung on and drew blood.” The 41-year-old actor admitted to having “a tussle,” but claimed he was provoked by Mr McElfatrick. He said he did not realise the man was homeless and put his actions down to excessive drinking after delivering the eulogy at the funeral of Jonathan Creek producer Verity Lambert. Theodore Kermeliotis Scottish housing scandal The Scottish Government has condemned local authorities following an investigation by regional paper Scotland on Sunday, which revealed that councils were ‘dumping’ homeless people in neighbouring areas with little or no support. Six local authorities have come under fire and are being The Pavement, February 2008 / 13 held to account over accusations of ‘social cleansing’. However the councils have hit back, claiming they were being forced to look elsewhere because of a lack of accommodation in their areas. Communities minister Stewart Maxwell has written to East Dunbartonshire, East Renfrewshire, Inverclyde, Renfrewshire, South Lanarkshire and Stirling councils asking for an explanation. A spokesperson for the government said: “We recognise the practice of out-of-area placements can be detrimental, leading to a loss of contact between the council making the placement and the household being placed. “Sometimes the host authority is not aware of the placement, which means they cannot assess the risk to others within the same accommodation. “The letter requests councils making these out-of-area place- ments to make clear how they ensure their staff follows a protocol with host local authorities.” The action taken by the councils contravenes national guidelines, which state that homeless people should always be placed in their own area. However, the very government that has criticised the councils for this action recently produced a budget settlement for housing that, according to Scotland’s major housing groups, has effectively cut next year’s affordable housing budget by six per cent in real terms. This will fall far short of a government pledge – to fund a programme of 30, 000 affordable homes for rent by 2011. Scottish housing groups issued a joint statemeny which said: “The amount announced will go no way to meeting the 30,000 target. The announcement is a severe disappointment and is certainly a setback for Scotland’s ambitious plans to lead the world in tackling homelessness and in housing the thousands of people currently on waiting lists or in temporary accommodation up and down the country.” In an attempt to address this issue, Shelter Scotland has launched a toolkit on community engagement designed to look at ways to engage with communities so that conflict can be avoided or resolved when they are affected by new developments. Archie Stoddart, director of Shelter Scotland, said: “Conflict over plans for new housing is widespread across Scotland, and disquiet about new homelessness accommodation is simply the sharp end of that. “This pack has been designed to build better relationships right at the start and to ensure that the accommodation which is really needed gets built in the best places possible.” Mr Stoddard added: “Moving PCHP Primary Care for Homeless People We work with homeless people who are staying in the Camden and Islington area and do not have a local GP We provide: • General health care • Hepatitis and HIV screening • Alcohol and drug advice and treatment • Benefits and Housing advice When registered, you will have 24 hour access to healthcare We provide walk-in sessions at: Spectrum Day Centre, 6-8 Greenland Street, Camden Town, NW1 Mon, Tue, Thur, Fri: 9.30am – 12noon; Wed: 1.30 – 3.30pm Kings Cross Primary Care Centre, 264 Pentonville Road, N1 Mon: 6.30 – 9.30pm; Tue: 2 – 4pm; Fri: 1.30 – 3.30pm No Appointment Necessary For further information, call 020 7685 5920 14 / The Pavement, February 2008 The Pavement, February 2008 / 15 people away from their support networks – like family or friends, or from their children’s schools – should be avoided at all costs. “Out-of-area placements are often a symptom of the fact local authorities do not have anywhere to house people who have become homeless, either temporarily or into permanent housing “In November, the finance secretary John Swinney delivered his first budget to Parliament, which outlined spending priorities for the next three years. It did not find the money to meet the housing lobby’s call for 30,000 affordable rented homes.” Although the situation seems desperate, Mr Stoddard is determined to keep the homeless issue at the forefront of the political agenda in Scotland: “[Shelter Scotland’s] first priority of 2008 will be to continue to keep the pressure on politicians of all parties to push for an increase in the amount of money allocated to affordable homes for rent,” he added. “Housing needs will not stand still and we have an internationally acclaimed homelessness target to meet in 2012. Scotland must start to look at ways to provide more affordable rented homes from the budget available, for example through the planning system, or the private sector.” Amanda Palmer Camden street count Street Services in Camden carried out a count in the first week of December to gather data for the internal use of its staff, and found 19 people sleeping rough on the streets of the borough. The council was unpleasantly surprised at the findings, as they highlighted an in increase in the number of rough sleepers in the borough. A spokesperson for the council said: “Although the number is still below government targets, it is higher than would be expected. There is concern as to the reasons for the increase, but the council’s outreach staff keeps working to help people off the streets and into its support services.” The street count was of a ‘preliminary’ nature, and it is believed people sleeping in car parks were not included. The figures from Camden revealed the number of people sleeping on the streets of London and the UK may be on the rise, despite the government’s effort to tackle homelessness. Another major London council, Westminster, admitted deep disappointment with the findings of its own street count in September, which found 105 people living on the streets, plus 15 ‘A10s’ (nationals of the 10 EU Accession States). Carlo Svaluto Moreolo Paris Deaths Two rough sleepers died in Paris this winter, reigniting the summer controversy over the vast numbers of people living in the city without housing. The two men, found at different locations and on different days, were both in their sixties. One, who was found on the Place de la Concorde in central Paris, was discovered with no blankets or shelter. The other, a 62-yearold, had been living in his car in a concrete garage for several months after splitting up with his wife. He was said to have refused all attempts to re-house him. Paris saw a bitter winter this year, with temperatures falling below zero over the Christmas season. Criticism of the French government’s handling of the number of vulnerably housed has been mounting since August, when protest group Les Enfants de Don Quichotte led a tent sit-in along the Seine. France is estimated to be home to around 200,000 rough sleepers. Pressure group Les Morts de la Rue (The Dead on the Street) claimed at least 200 people had died prematurely while sleeping rough in France in the past 12 months, and that street deaths were almost a daily occurrence in France. Catherine Neilan Camden ASBO central? Rumours are circulating that Camden might start giving anti-social behaviour orders to rough sleepers, in a drastic bid to move them out of the area. There are fears that the move might be a bid to reduce rough sleeper numbers to previous levels; the local council registered as few as six people sleeping rough in the borough at one of its latest officials count. In July, The Pavement reported that the council’s former head of street population services, Tom Preest, had been appointed ‘head of anti-social behaviour and street population services’. The job title suggested the idea of street activity and anti-social behaviour, but Mr Preest assured The Pavement that ASBOs would not be used to target homeless people. Carlo Svaluto Moreolo Tory MP sleeps out A Tory MP slept out in Victoria on Christmas Eve. Housing spokesman Grant Shapps said he awoke to the sound of heavy rain on his sleeping bag. Talking to The Pavement, he 16 / The Pavement, February 2008 said: “It’s not a [publicity] stunt and here is why: I have spent this year publishing what I hope have been authoritative reports into the issues surrounding homelessness and have taken the time to visit both homeless and rough sleepers. “As a society we can either think that homelessness is acceptable and ignore it or try to do something about it. I believe that politicians should actively engage and care about what happens to people and by sleeping out I hope that I will help to focus attention on the subject. Staff • Read the interview with Grant Shapps MP on page 6 The Homeless World Cup 2008 Footballers who have recently experienced homelessness are being sought nationwide for The Homeless World Cup 2008. Trials for the England team commenced on 8th January at Bristol City Football Club and will conclude at Manchester United Cliff Training Ground on 5th March. The final eight selected will travel to Melbourne, Australia, in November to compete in the international football tournament. The Big Issue in Manchester, with support from Manchester United, will be managing the England squad. Richard Brown, England team manager, said: “It is a chance to meet other people from across the country, take part in physical activity, and it is the first step towards being part of the England team.” Former team members have progressed to other football clubs, coaching courses and full-time employment. Organisers aim to top the 300 people who turned up at Manchester United’s training grounds to tryout for the 2007 World Cup by having open trials in various regions. The Homeless World Cup is an annual international football tournament that was set up in 2002 by Mel Young, co-founder of The Big Issue Scotland, and Herald Schmied, editor of Austrian street paper Megaphon. Supporters include Union of European Football Associations (UEFA) and United Nations. Naomi Osinnowo • For more information about the Homeless World Cup contact: Kat Byles, Homeless World Cup on kat@homelessworldcup.org Director leaves Simon Community “Oi, are you looking at my birdie?” Tim Nicholls, director of the Simon Community, left the organization on 11th January. Prior to his leaving, he told The Pavement: “I will taking a short sabbatical. Following this I will be working on a range of projects to support homelessness and Church social action organisations.” Asked about his time with the Community, and reasons for his departure, he said: “I have had an eventful and challenging two years with the Simon Community. The increasing financial pressures on the Community and the struggle to raise funds without going for government contracts has made it difficult for the trustees to The Pavement, February 2008 / 17 Disability or health related problem holding you back from training or employment? Join Bright Futures today to learn a new skill, get back to work and be paid for achieving it? Bright Futures offers: • FREE training courses in Business Admin and ICT • FREE confidential structured employment guidance, training and support to help get you back into work • FREE life coaching both in groups and one-to-one • FREE one to one counselling We will reward you with £50 if you complete the programme with SHARE, attend for at least 80% of the course, and gain a qualification or a job, or £75 if you complete the programme with SHARE, attend for at least 80% of the course, and gain both a qualification and a job. Call Bright Futures at SHARE Community today on: 020 7326 5460 newstart@sharecommunity.org.uk www.sharecommunity.org.uk Registered charity no. 264894 / Registered company no. 1081030 justify the central costs involved in operating the charity. As a result I have offered my resignation in the hope of allowing the Community the chance for breathing space financially to help it resolve its future direction, and to ensure that the frontline outreach services are able to be resourced.” A community manager, Sarah Jeffery, will be starting in the near future and some of his role and responsibilities will be transferred to her. Staff Homeless radio A new radio show produced and presented entirely by homeless people has been created in Cambridge using funding made available by the local council. Seven homeless volunteers broadcast a magazine-style onehour programme on alternate Tuesdays at 2pm on 105FM for Cambridge or www.209radio.co.uk. The team has been trained and helped by Kirsten Lavers, editor of Willow Walker, and station manager Karl Hartland, who used the Kick Start funding of the Cambridge City Council for meaningful occupation projects. “The project was set up with the help of Kick Start funding which has just run out, so we are desperately searching for more funding to continue this successful project,” Ms Lavers said. “We have new people who want to join the team and need to receive training and the existing team want new members so that we can extend the programme to weekly rather fortnightly as it is currently,” she added. Ms Lavers said she was hoping to receive a second round of funding and wishes that the original members will continue their involvement as mentors to other homeless volunteers who have already expressed an interest in joining the training course. The organisers added they would be keen to share the model with other community radio stations and homeless projects. Clara Denina Soup Run Forum The next Soup Run Forum will be held on 4th March, at St Vincent’s Centre, Victoria. Staff • Visit the Forum’s message board at www.souprunforum.org.uk 18 / The Pavement, February 2008 Readersh The Pavement is asking its read doing, and what we should be doin please help, by going online, even i and record what you think of Once you’re o Step 1. Go to www.thepavement.org Step 2. Click on the link to the “short, Step 3. Fill out the questions, giving as If you need help, ask someone t be assured you can be anony The Pavement, February 2008 / 19 hip survey dership to let us know how we’re ng in future, via an online survey. So if you don’t usually use computers, f the magazine and website. online, it’s easy: g.uk easy reader survey” s much detail as possible to guide you to the website, and ymous filling out the survey. 20 / The Pavement, February 2008 Dear Flo The Pavement’s nurse on – your medical records Recently I had to visit my doc and found being on “the other side of the fence” stressful. Watching her tap away on the computer, entering information as I spoke, but not knowing what she was writing about me and my symptoms made me feel detached from the process and also curious. I wondered why so few people come to our practice and ask to see their medical records. It is well known that doctors’ handwriting is abysmal. Do they learn it as part of their medical training? I’ve always been curious as to why it is so bad: is it a result of studying into the wee hours or of endlessly writing up patients’ notes? My personal belief is that it hides the misspellings of those diseases with Latin names and too many syllables, for example thrombocytopænia. If the writing is difficult for a colleague to read, how can a patient plough through not only the scrawl, but also the jargon and acronyms. (Try: “You’ve suffered a contusion to the soft tissue below the fourth thoracic vertebra exacerbating the proximal sternum.” Translation: “you have a bruised rib.”) And let’s not forget the encrypted messages in their notes. My grandfather, a GP in the days of old, used to write “AOT” on the prescription pad, and the local chemist dutifully prescribed “Any Old Thing,” though I doubt the wider medical profession advocated such use of placebos. Though complicated language adds clarity to the trained reader and the abbreviations save time, the patient may feel swamped in techno-speak. However, now that notes have been computerised, as they have at my doctor’s surgery, and there have been recommendations to minimise jargon, no one should be deterred from accessing their medical records. Indeed, under the Data Protection Act of 1988, you have a legal right to read your own notes without giving any reason. Like me, you may be simply curious or you may want to re-examine an illness episode when you are feeling better. Some people have approached our practice manager asking to see their notes as they want to verify their own story, to clarify how health professionals treated their medical condition, or because they couldn’t remember particular incidents. If you are interested in having a poke through your records, you may need to make a written request to the relevant hospital trust, or practice manager – just ask for the relevant person at reception. You should always hear back from the records manager within six weeks and you may be asked to cover any photocopying charges. It’s worth bearing in mind that if you have been attending homeless health services in different cities, or even within the same city but under different health authorities, your records may hold information only about the visits you made there and may contain no details from previous illness episodes. Old records can usually be traced so long as you provide accurate addresses and aliases used, but of course this may take a while. So, remember that you have a right to apply for access to records, irrespective of when they were compiled: you just need to ask. And if they don’t make any sense, you can ask for someone to make decipher them. Good luck. & Good Health, Flo “It’s the people’s waste of time and money” The Pavement, February 2008 / 21 Foot Care It’s still cold, so Toe Slayer talk socks Prime Minister Gordon Brown must know something about feet and foot comfort because he invests in warm, long socks, especially in the colder months. Overexposure to low temperatures, wind and rain can cause hypothermia and frostbite. The body needs to be warm to function, and a critical drop in body temperature causes symptoms including a change in mental status, sometimes called “the mumbles and grumbles”. The brain also sends signals to the muscles to contract, which causes friction between the muscle cells or uncontrollable shivering. If the situation does not improve, doing simple tasks becomes a problem and walking more difficult, with unsteadiness and falling common. The “fumble, stumble, and tumble” of early hypothermia is often accompanied by a desire to sleep. More severe hypothermia produces rigid muscles, dark and puffy skin, irregular heart and breathing rates and, eventually, unconsciousness. When breathing slows down, the heart pumps less blood through the system. Hands and feet feel cold and often painful, and in severe cold, the tips of the fingers and toes can become frostbitten. In mild cases, numb patches of white or greyish-yellow appear, and the underlying tissue remains soft and pliable. Blisters may also appear. Severe repeated exposure can lead to gangrene. The most effective way to prevent hypothermia is to keep warm and dry. Wet clothing loses 90% of its insulating properties, so wearing wet clothes in cold weather causes greater heat loss. It is very important to keep dry clothes next to the skin. Air conducts heat badly, so the more air is trapped in clothing, the better the body is protected from the outside cold. Air is an efficient insulation material, and to trap air you should wear three layers of clothing. Clothes closest to the skin should fit neatly and be kept dry. Wool is the oldest and best insulating material for cold weather clothing, so woollen undies and socks are good. Manmade fabrics have largely replaced all-wool products, but underwear made from polyester has added properties which keep the skin cool and dry, and fleece-lined shoes, gloves and hats have the added bonus of keeping their insu- lation properties even when wet. Middle-layer clothing like body warmers made from matt and fleece are lightweight, durable, and fast-drying. Clothing containing duck feathers is comfortable in dry, cold weather, but less effective in the wet. Middle layer clothing should be worn slightly bigger to trap air and allow sweat to travel through to the outer layers so you don’t end up with wet clothes. Outer clothing should be water-repellent and windproof to protect the insulating qualities of the underlying clothing. Many good quality jackets are made from ure- 22 / The Pavement, February 2008 thane-coated materials which have small pores close enough together to resist penetration by rain, but large enough for most water vapour to pass through. Dressing in layers helps you adapt to sudden changes in temperature, and you can always loosen your outer layers if you find you are overheating. To prevent heat loss from the head, wear a snug beanie made of wool or polypropylene and protect your ears with ear mufflers or a hat with earflaps. Balaclavas that cover the neck and lower face are also desirable for severe conditions. Alternatively, wear a woollen scarf to keep your neck warm and warm the air going into your lungs. Hoods rarely protect against the wind but the combination of hood and insulating beanie works well. Mittens are better than gloves, but fleecy lined gloves are good too – the important thing is to keep your wrists warm. Wear two pairs of good fitting socks to trap air – the inner one needs to be thinner and made from cotton-like material to wick perspiration, and new sock materials with antimicrobial properties can prevent smelly feet. The over sock should be thicker and come at least halfway up the calf. Always check to make sure they are not restricting the circulation by being too tight. Regularly wash the inner socks in cool water with a powdered detergent before popping them into a dryer for a couple of minutes. It’s a good idea to carry an extra dry pair of inner socks to change if your feet get wet. Well-fitting shoes or boots should protect against the cold and wet, but check them for leaks. Rubber boots like Wellingtons prevent sweat from evaporating, so only wear them for short periods, and always change your socks to keep the feet dry. Never sleep in wet socks. To avoid hypothermia and frostbite in the colder months, it’s also important to eat a well-balanced diet and maintain fluid levels by drinking plenty warm, non-alcoholic, caffeine-free liquids. Never ignore cold feet and if the symptoms persist, see your health professional for advice. Toeslayer Shoe-historian and podiatrist Neil Stott Age at disappearance: 44 Neil has been missing from Romford, Essex, since 27th October 2007. His current whereabouts are unknown. There is great concern for him and he is urged to contact the confidential service Message Home on Freefone 0800 700 740 for advice and support. Neil is 5ft 9in tall, of medium build, with cropped dark brown hair and blue eyes. He may now be clean shaven. When last seen Neil was wearing a black T-shirt and jeans. If you have seen Neil, please call the 24-hour confidential charity Missing People on Freefone 0500 700 700 or email: seensomeone@ missingpeople.org.uk “Let’s play hide-and-seek professional help” The Pavement, February 2008 / 23 Ask Agnes Answering your worries and questions, whatever they are Dearest Agnes, My girlfriend and I have been together for a while and now she wants to have a baby. I feel excited about having a family with her, but I have big fears about being a father. My own Dad beat me up badly and I was in foster care all my life. I feel like I won’t know what to do when the baby comes. And what if I turn out just like my Dad? Stephen, 23 London Dear Stephen, In your letter you did not say where you currently sleep. However, if you are on the street, you might like to consider finding an alternative bedding-down place before your girlfriend’s morning sickness and mood swings kick in. And, if you are wondering why my speculating on your lifestyle has anything to do with fatherhood, bear with me…. For those living on the street, I believe it’s pretty common knowledge that getting pregnant will guarantee you a place to live, pronto. It is, in fact, illegal to raise a child on the streets. So, although your girlfriend will get housing if she is pregnant, this is unlikely to equate to having a ‘home’. You will most likely find yourself plonked in a tiny room, miles out of the West End, with a multitude of noisy neighbours. After the relative freedom of street sleeping, this is likely to be a claustrophobic and isolating shock. Consider the above and if possible, find somewhere you and your girlfriend feel comfortable living before you take the plunge into becoming a family. Now, getting back to your dilemma. What can Agnes say about fatherhood? One thing that I’m sure you have heard before is that you never know how you are going to feel until your child is out, breathing and howling in plain air. A cataclysmic, life-changing surge of love and protectiveness is the norm at this point, but of course this love won’t necessarily cancel out all of the behaviours you learnt from living with your own father. As I see it, you need to un-learn the example set by your Dad and then start from scratch, filling that new brain space with positive and healthy examples of parenting. If you have not already faced some of the more painful issues accrued from having an abusive parent, then now would be a good time to start. Counselling is an obvious way to get the ball rolling, but if that’s not your bag, there are plenty of other possibilities for self-exploration such as writing your experiences down or talking things through with a sympathetic family member. The process may be a struggle and it may take up a big portion of your time and energy. On the plus side, you could walk into parenthood having dropped some of the baggage which is holding you back now. I imagine that would be an unbeatable feeling. To my mind, the fieldwork involved in learning what it means to be a good parent could be the fun part, or at least enlightening. Sitting on a park bench and observing how parents interact with and touch their own children might teach you a great deal. The best-case scenario is that you may find you already have opinions on what good parenting is as you watch other people. Reading books on parenting skills in your local library and talking to anyone you can about what it means to care for a child should give you more concrete information and, no doubt, an awful lot to think about. While you wait for your baby to arrive, should you still feel like going ahead after all the soul-searching, you could make a big effort to share information with your girlfriend about what you each expect the experience of becoming and being a parent to be like. I’m not just talking about the baby experience here: think troublesome toddlers and angry adolescents to get a fuller picture! You will probably find that a strong relationship with your girlfriend is the most important factor in the long-term well being of your child, and your own happiness too. Agnes agnes@thepavement.org.uk • If you’ve a question, conundrum or query for Agnes, please write to her at the address on page 3, or e-mail her at the address above. Anonymity given to all correspondence, unless requested otherwise. 24 / The Pavement, February 2008 Letters Reader’s letters, with responses to articles and questions Crisis critique Dear Editor, Being a rough sleeper, I have attended several Crisis Open Christmases (COC) over the years, but last year (2007), it seemed that rough sleepers were not really treated fairly. According to the pamphlets issued by Crisis, priority would to be given to rough sleepers, but that did not happen. Some colleagues and I went to the City Road shelter at 2:15 pm on Sunday 23rd, the opening day, to get a referral to the Temple shelter at Maltravers Street. Getting the referral was simple enough, but we had to wait several hours before one of the Crisis buses took us there. Seven minibuses were waiting outside the main centre at 6:00pm and had been for over an hour, yet no apparent attempt was made to coordinate the people who wanted to go to the various referral shelters with the transport waiting to take them there. This was very frustrating for us and for the drivers. On finally arriving at the Temple, we were told the shelter was full: how could that happen when it was meant to be by referral only? One of the Green Badges [volunteers] told us that Westminster City Council had put a limit on the numbers allowed into the site. Many of us were turned away and told to try another shelter (which, again, highlights the mockery of the referral system) or told to wait and see if any vacancies arose at the Temple site. It seems that despite Crisis’s claims that there only one walk-in shelter, the Temple site was also a walk-in centre. It quickly became full of the non-street homeless. I eventually got access, but many of my colleagues – who were, by now, disgusted by the day’s events – didn’t bothered to return to COC. Fortunately, the Connection at St Martin’s offered limited services to rough sleepers over the Christmas period, and we had somewhere to go for hot food and showers. Well done, St Martin’s! Many rough sleepers were deterred by having their bags searched each time they arrived at the COC Temple site. Many of us prefer to return to the streets at night because we do not like the dormitory-style sleeping arrangements at Crisis. On returning to the site on the following morning(s), we were again subjected to bag searches. I understand the need for security, but this was very annoying. It proved too much hassle for some rough sleepers who simply walked away. Surely Crisis realises that many rough sleepers carry a lot of luggage? Why couldn’t Crisis open a left-luggage store outside the main arena so that luggage could go directly into storage without the need for extensive searches. Anyone wanting to take their luggage into the main building could then be expected to undergo a thorough search. I am grateful for the overall Crisis Open Christmas event, and I appreciate that financial restraints and site availability determine much of the COC activity. But the decline in services provided over recent years is becoming increasingly noticeable to the users and to the volunteers who have done previous years. Many volunteers spent last year sitting in empty corridors doing nothing more than watch fire doors. On the subject of fire regulations, the alarms at the Temple site sounded on numerous occasions, but the building was evacuated only once. This must surely be a matter of concern for the organisers of last year’s event. It was for me, and despite the confusion caused by the Green Badges giving contradictory instructions to the guests on hearing the alarm, I vacated the premises on each occasion. Crisis Open Christmas is a charitable event, but maybe a fundamental rethink would be in order for next Christmas to establish exactly who the event is primarily for. More consideration for the rough sleepers who don’t have the luxury of a ‘ freedom pass ‘ and who travel to the venue on foot would help. And bear in mind that most rough sleepers carry personal luggage and do not want it laid bare for all to see. ‘Outsider’ Full name provided Dear Outsider, We’ll put you letter to the organizers of Crisis Open Christmas, and ask them to comment on some of your criticisms. Editor Hospital discharge Dear Editor, My beautiful daughter died in January 2006. She was discharged from hospital with multiple illnesses. I tried to stop the discharge, but the hospital still went ahead. Sadly, my daughter due to her medical conditions died shortly after. She was a homeless drug addict, The Pavement, February 2008 / 25 discharged without anywhere to go in winter. My official complaint to the hospital has led to a two-year battle to try and get justice not only for my daughter, but for homeless people who might have to endure the same or similar inhumane treatment. If you know of any organisation that is involved in a similar situation or is struggling to get the voices of the homeless heard, I would appreciate it if you would let me know? Lisa Full name provided Dear Lisa, A document called “Hospital Admission and Discharge: People who are homeless or living in temporary or insecure accommodation” was published in December 2006 by the Department of Communities and Local Government, the Department of Health and Homeless Link (we’ll put a link to it on the website – www.thepavement.org. uk). It contains guidelines for the discharge of homeless patients, to avoid what happened to your daughter happening to others, but they are just that – guidelines. We’ll pass on your letter to the relevant organizations for comment, and we’ll also look at how it has to been implemented in a future The Pavement. Editor Vital soup runs Dear Editor, I vividly remember landing quite hard in London – broke, addicted, alone, hungry and trying to stave off a gnawing sense of hopelessness. During the bus ride from Berlin, I floated alongside my castlein-the-sky aspirations of renewal, discovery and the blissful future tense of finding the ‘great right way’ in this strange and exciting capital city. However, the reality of my raging drug addiction – buttressed with pangs of loneliness and emotional upheaval – spoke louder than any thoughts or words. And the mirror of keeping-it-real earnestly reflected that I came to this city to run away from myself. When I got off the bus at Victoria Station, I had no winter jacket. Within an hour, the chilling London winds got the best of me; hope and aspirations vanished as the razor-sharp edge of the elements began to close in. Though I was still under the thrall of heroin and crack cocaine, I could not contain the painful emotions that welled up inside. I ran behind an alley and cried out to God. Shortly afterwards, I searched high and low for a mission or crisis hostel that would provide shelter for the night. After knocking on several doors and trying to decipher some babble talk about benefits, boroughs and hotlines, I sullenly went to Heathrow Airport, Terminal 4, and slept. Now, two-and-a-half years later, I am clean and sober, through the help of God and significant others. I am living in my own flat and slowly convalescing from the sideeffects of six months of Interferon therapy for my Hepatitis C, which unfortunately I didn’t respond to. Yet, there is something that moves inside me that is hard to express in words, but I will try. During this past holiday season, I took a long walk down Memory Lane through my tortured years of drug addiction, periods of homelessness, rough sleeping, mental hospitals, institutions and prisons. As I began to juxtapose those memories with where I am at today (clean and sober), my heart became full and my soul bore witness to the words of Martin Luther King and his mountaintop experience. Today, I am a living testament who dwells in the Promised Land. I wrote this letter because of your article on the debate over soup runs in London. I want to thank all the organisations and volunteers who are actively involved in soup runs throughout London. When I was hungry, you fed me; and when I was naked, you clothed me with your unspoken compassion. In my hour of despair, you touched me. You did not in any way enable me to stay on the streets, but rather gave sustenance and light in a time of need. I am also grateful to Marylebone Rolling Shelter, Jesus Army and St Mungo’s, whose invaluable assistance helped me to establish a sure-footed foundation from which to find my feet. Rudi Richardson Dear Rudi, Thank you for your letter. We’ve passed a copy to the Soup Run Forum so your thanks can reach the right people. Editor What to do if you’re gay and homeless? Dear Editor, Can you feature in forthcoming editions about meeting up with gay men who are homeless? I’d like to know where to meet like-minded people – London is a lonely place if you are somewhat “isolated from your community”. Thank you. Guy a gay homeless man in London Dear Guy, We’ll look into homeless gay groups and get back to you next issue, probably adding what we find, if anything, to The List. Editor 26 / The Pavement, February 2008 West London Churches Winter Shelter Various Venues 0207 351 4948 12 Nov–21 Mar 08 8pm–7am.: last admission 8pm 16+ mixed; Beds for 35 (separate area for women); self-referrals, must phone first; dry SPECIALIST SERVICES Quaker Mobile Library Every second Mon: St John’s, Waterloo; Webber St (behind the Old Vic); and The Manna Centre. Every Sat morning: The Passage and St Martin’s; P TELEPHONE SERVICES Benefits Agency (JCP) To make a claim 0800 055 6688 For queries about existing claims for Income Support, Jobseekers Allowance or Incapacity Benefit 0845 377 6001 For Social Fund enquiries 0845 608 8661 For the Pensions Service 0845 60 60 265 Domestic Violence Helpline 0808 2000 247 Stockists: Ace of Clubs Day Centre American Church ASLAN Borderline Bridge Resource Centre Broadway Day Centre Cardinal Hume Centre The Caravan Drop-In & Counselling Service Chelsea Methodist Church Choral Hall Lifeskills Centre CSTM Crisis Skylight Church Army (Women’s Day Centre) Endsleigh Gardens Hostel Ex Service Fellowship Centre UK Human Trafficking Centre 0114 252 3891 Frank 0800 776 600 Free 24-hr drug helpline Shelter 0808 800 4444 Housing info and advice 8am–12am daily Eaves 020 7735 2062 Helps victims of trafficking for prostitution Get Connected 0808 808 4994 Free advice for young people (1pm–7pm daily) London Street Rescue 0870 383 3333 Rough sleeper’s hot-line Message Home Helpline 0800 700 740, 24 hrs daily National Debtline 0808 808 4000 Poppy 020 7840 7141 Helps women who have been trafficked for sexual exploitation Runaway Helpline 0808 800 7070 Free line for under-18s who have left home The Samaritans 08457 90 9090 Great Chapel Street Medical Centre Holy Cross Centre Housing Justice/UNLEASH Job Centre Plus – Brixton, London Bridge, Peckham King George’s Hostel King’s Cross Primary Care Centre Look Ahead Hostel (Victoria) Manna Day Centre Mount Pleasant Hostel North London Action for the Homeless Our Lady Help of Christians Catholic Church The Passage Providence Row (Dellow Centre) Quaker Mobile Library Rochester Row Day Centre WEBSITES Homeless London Directory (RIS) Updated at least annually www.homelesslondon.org Mental Fight Club A creative/arts site for those with mental illness. uk.geocities.com/gabrielejenkinson@btinternet.com/ or google ‘Mental Fight Club’ The Pavement Online Regularly updated online version of ‘The List’ www.thepavement.org.uk/ of ‘The List’ which will soon be in several translations to download. The site also has details of the news-posters. www.thepavement.org.uk/ services.htm Proud to be mad A campaigning site for those with mental illness www.proudtobemad.co.uk ScotsCare Simon Community Soho Rapid Access Clinic (SRAC) Spectrum Day Centre Spires Centre Spitalfields Crypt Trust St Cuthbert’s Centre St Giles Trust St Matthew’s, Fulham St Stephen’s Church Turning Point (Hungerford Drug Project) Two Step, Angel Union Chapel Webber Street Wedge House West London Day Centre Westminster Libraries Whitechapel Mission The Pavement, February 2008 / 27 SEASONAL SHELTERS 999 Club (Lambeth & Lewisham) 21 Deptford Broadway, SE8 4PA 07 Jan–16 Mar 08; Beds for 15 people; Referral only, from 999 Club (during day); Dry Camden and City Churches Cold Weather Shelter (C4WS) Various Churches 07515 507970 01 Jan –31 Mar 07: 7.30pm– 8.45am; Age 18+ mixed; Beds for 14 (separate area for women); Dry Local referral only, details of which can be found on 07515 507970 Caris Islington Churches Cold Weather Shelters Various Venues 07960 491151 01 Jan–31 Mar 08; 7.30pm– 8.30am. Arrive before 8.30pm Age 18+ mixed; Beds for 15 (separate area for women); Self- or agency referrals; phone ahead; dry Croydon Churches Floating Shelter Various Churches 70a Wellesley Road, Croydon CR0 2AR 020 8774 9872 (office) 07860 270 278 (out of hours) Mobile switched off if no vacancies 01 Nov–31 Mar 08; 7.30pm–8am. Last admission 9pm Age 18+ mixed; Beds for 14 Local referral only; dry Finchley Churches Winter Shelter Various Venues 020 8446 8400 01 Dec–31 Mar 08 8pm–8am. Last admission 10pm Age 18+ mixed; Beds for 15 Referral from Homeless Action in Barnet; dry Hackney Winter Night Shelter Various Churches 07962 447 373 (mobile on 5–8pm Sun and 7-8.30pm Mon–Sat) 01 Jan–31 Mar 08; 8pm–8am Age 16+ mixed; Beds for 15 Self- or agency referrals. 1st come 1st served; dry Harrow Winter Shelter is not opening this year Hillingdon (Men-only) 07 Jan–17 Feb; you must have a local connection to Hillingdon. Referrals are only accepted via Hillingdon’s Housing Advice Centre Robes Project (Southwark & Lambeth) Seven venues 020 7403 1931 Jan–Mar 08: 7.30pm–7.30am 15 beds; All referral from Manna Centre – 020 7407 2014 www.robes.org.uk; Dry Waltham Forest Churches Winter Shelter 0208 509 4687 (Day centre) 0208 509 4674 (Night shelter) www.wfcns.org.uk “Pardon me, boy, is that the Chattanooga Choo Choo” 28 / The Pavement, February 2008 there’s food left. The latter from Monday to Saturday all year round: Kentish Town (Islip Road); 12pm: Camden (Arlington Road); 1pm: King’s Cross (York Way) 2.15pm. Harlow Chocolate Run This run is from Harlow, and serves hot chocolate! Coming out on the Second Tuesday of the month. Behind the Army and Navy in Victoria. House of Bread – The Vision Second and fourth Sunday in the month (6.45am onwards) – Hot food; note that an excellent full cooked breakfast is served on the fourth Sunday. On the Strand (Charing Cross end, outside Coutt’s). Imperial College Serving sandwiches and hot beverages on Sunday evenings (8–9.30pm) at Lincoln’s Inn Fields. Lincoln’s Inn Fields Mon–Fri: 7.15pm; Many vans with food and occasionally clothing. Sat –Sun: 6.15pm onwards. The London Run Mondays (including bank holidays). Van with tea/coffee, sandwiches, eggs, biscuits, soft drinks, clothes, and toiletries: 8.45–9.30am; The Strand, opposite Charing Cross police station: 9.30pm–10.15pm; Temple: 10.15pm–11.00pm; Waterloo (St John’s Church). Memorial Baptist Church Plaistow 389 –395 Barking Road, E13 8AL 020 7476 4133 Sat: 8am–12pm Full English breakfast Muswell Hill Churches Soup Kitchen Muswell Hill Baptish Church, 2 Dukes Ave, N10 2PT 020 8883 8520 Sun–Thurs; 7.45am–8.45pm New Life Assembly A run in Hendon, that comes into the West End once a month. Open Door Meal St James the Less parish centre, Vauxhall Bridge Road, behind the Lord High Admiral public house. An established service, providing a two-course hot meal served at table. Alternate Thursdays during term-time; 7-9.30 pm. B, CL, FF Our Lady of Hal 165 Arlington Rd, NW1 020 7485 2727 Tues, Weds, Fri & Sat: 12.45pm–2pm Peter’s Community Café The Crypt, St. Peter’s Church, De Beauvoir Road, N1 020 7249 0041 Mon–Wed: 12noon–7pm Rice Run The Strand, Westminster Fri : 9–10pm Rice and Chicken, or savoury rice The Sacred Heart This run from Wimbledon has several teams coming up once a month to the Piazza of Westminster Cathedral. Sandwiches and hot beverages around 9.30pm every Tuesday and Friday. Sai Baba Third Sunday of the Month: 93 Guildford Street, WC1 (Coram’s Fields); 11am–1pm. Vegetarian meal and tea. Another branch of this sect also have a service at Lincoln’s Inn Fields, Wednesday, around 8pm– a great curry! Salvation Army (King’s Cross) Faith Hse, 11 Argyle St, WC1 020 7837 5149 Mon: 5.30pm–7pm (men-only drop-in); Tues–Fri: 2pm–3pm (women-only drop-in); Weds: 7.45pm–9pm (open dropin); Thurs: 12.30pm (hot meal) Samaritan Network Every Sunday, 6–8pm, at the corner of Temple Station. www.smouk.org Silver Lady Fund (The Pie Man) Piping hot pasties, pies and sausage rolls from the van down behind the Festival Hall early mornings (it’s white with ‘Silver Lady Fund’ written on the side). Simon Community Tea Run: Sun & Mon (6–9.30am): Islington – St Mary’s Church 6am; Euston – St Pancras Church 6.10; Hinde Street 6.30; Milford Lane 6.45; Strand 7.05; Southampton Road 7.30; Victoria Street; Victoria – Buckingham Gate (Sun only); Victoria – behind Sainsbury’s (Sun only); Victoria – Army & Navy 8.15 (Sun) 8 (Mon); Grosvenor Gardens (Sun only); Marble Arch 8.30 (Sun) 8.20 (Mon); Waterloo Bridge 9.00 (Sun) 8.50 (Mon). Soup Run: Wed & Thurs (8pm– 10.30pm): Euston – St Pancras Church 8pm; Hinde Street 8.30pm; Maltravers Street 8.50pm; Waterloo – behind NT 9.10pm; Victoria Street 9.30p,; Victoria – Buckingham Gate 9.45pm; Victoria – back of Sainsburys 10pm; Victoria – Army & Navy 10.10pm Street Café: St Mary-Le-Strand (Strand) – Mon (5pm–7pm) & Wed (10am–12.00pm), and St Giles-in-the-Fields, St Giles High Street, WC2 (next to Denmark Street) – Sat (2 – 4pm), P St Andrew’s Church 10 St Andrew’s Road Fulham, W14 9SX Sat: 12noon-2pm Hot food and sandwiches • This is a new service, opening this month St John’s Ealing Mattock Lane, West Ealing W13 9LA 020 8566 3507 Sat & Sun: 4pm–5pm St John the Evangelist 39 Duncan Terrace, N1 8AL 020 7226 3277 Tues–Sat: 12.30pm–1.30pm St Mary’s Church Islington Upper St, N1 020 7354 3427 Mon: 11.30am–2pm SW London Vineyard – The King’s Table Sun 2.30pm–4.30pm beneath Waterloo Bridge (Embankment). Superb hot stews and potatoes. The Pavement, February 2008 / 29 Health E1 9–11 Brick Lane, E1 020 7247 0090 Mon–Thurs: 9.15am–11.30am Friday: 10.30am–12.30pm; Mon, Wed & Fri afternoons – appointments only UR4JOBS Upper Room, St Saviour Church, Cobbold Road,W12 9LN 020 8740 5688 Mon & Fri: 1–6pm Help in finding work and education Now available online at: www.ur4jobs.co.uk 10am–12.30pm & 2pm–4pm Wed: 10am–12.30pm A, BA, C, D, DT, H, MH, MS, P, SH Open weekdays 10am–12pm & 2– 3pm, for appointments; closed Wed Ring for appointment EMPLOYMENT AND TRAINING Dress for Success (Women) Unit 2, Shepperton Hse 89–93 Shepperton Rd, N1 3DF 020 7288 1770 www.dressforsuccess.org Smart clothing for job interviews CL OSW (London Bridge) 4th Floor, The Pavilion 1 Newhams Row, SE1 3UZ 020 7089 2722 CA, ET, IT EX-FORCES AWOL? Call the ‘reclaim your life’ scheme from SSAFA 01380 738137 (9am–10am) Veterans Aid 40 Buckingham Palace Rd, Victoria 020 7828 2468 AS, BA, CL, P Veterans UK 0800 169 2277 Free help and advice for veterans and access to dedicated one-to-one welfare service. www.veterans-uk.info MEDICAL SERVICES Great Chapel Street Medical Centre 13 Great Chapel St, W1 020 7437 9360 Mon, Tues & Thurs: 11am– 12.30pm; Mon–Fri: 2pm–4pm A, BA, C, D, DT, FC, H, MH, MS, P, SH Dr Hickey’s – Cardinal Hume Centre Arneway St, SW1 020 7222 8593 Mon, Tues, Thurs & Fri: King’s Cross Primary Care Centre 264 Pentonville Rd, N1 020 7530 3444 Mon: 6.30 – 9.30pm; Tue: 2 – 4pm; Fri: 1.30 – 3.30pm BA, BS, CL, DT, FC, H, MH, MS, NE, P, SH Project London (Médecins du Monde) Pott St, Bethnal Green, E2 0EF Mon, Wed &:Fri 1pm–5pm 07974 616 852 & 020 8123 6614 MS, SH Project London also operates at Providence Row and U-Turn Vision Care Opticians 07792 960416 Mon: 2 – 7.30pm at Crisis Skylight; Alternate Wed 10am – 5pm at The Passage Free sight tests and spectacles Streetwise Opera 020 7495 3133 MC, PA Workshop programme from www.streetwiseopera.org SOUP KITCHENS & SOUP RUNS All Saints Church Carnegie St, N1 020 7837 0720 Tues & Thurs: 10am–12pm Cooked breakfast American Church (Entrance in Whitfield St) 79a Tottenham Court Rd, W1T 020 7580 2791 Mon–Sat (except Wed): 10am–12pm P ASLAN Hot food and sandwiches for early risers. Sat 5.30am–8.30am – Covent Garden, Milford Lane, Surrey Street, Strand and Waterloo. P Bloomsbury Central Baptist Church 235 Shaftesbury Ave, WC2 8EP 020 7240 0544 Sunday: Roast lunch 1pm 10.30am for ticket (very limited) PERFORMING ARTS Crisis Skylight 66 Commercial St, E1 020 7426 5661 Mon–Thurs: 2pm–9.30pm AC, ET, IT, MC, P, PA Workshop programme from www.crisis.org.uk Cardboard Citizens 020 7247 7747 PA Workshop programme from www.cardboardcitizens.org.uk Streets Alive Theatre Company (18 – 25 years old) Lambeth Mission, 3–5 Lambeth Road, SE1 7DQ 020 3242 0088 PA www.streetsalive.org.uk The Cabin Near top of Holloway Road, right at Theo’s Shoe shop Sandwich van every day; 10.30–11.45am City Temple Holborn Viaduct, EC1A 2DE 020 7583 5532 Mon–Fri: 1pm–2pm £3 voucher (1 per week) redeemable at local café. ID required Emmanuel Church (Stratford) Corner of Romford Rd & Upton Lane Thurs: 7.30am (booked breakfast) Hare Krishna Food for Life The Hare Krishna food run provides wholesome and tasty vegetarian meals from Soho and King’s Cross Temples. The former can be found at Lincoln’s Inn Fields, Mon–Thurs; 7:15pm, finishing at Temple if 30 / The Pavement, February 2008 Young people (16–21) Centrepoint 25 Berwick St, Westminster W1F 8RF 020 7287 9134/5 Ring first. Daily vacancies MASH 8 Wilton Rd, Merton, SW19 2HB 020 8543 3677 Ring first DRUG / ALCOHOL SERVICES Addaction (Harm Reduction Team) 228 Cambridge Heath Rd, E2 020 8880 7780 Drop-in: Mon, Fri 10am–4pm; Tues, Wed & Thurs 12noon–6pm; Closed each day 1.30pm–2.15pm D, OL, MS, NE, SH Angel Drug Services Drop-in 332c Goswell Rd, EC1V 7LQ 0800 169 2679 Mon–Fri: 2pm–5pm C, OB, MS, NE Blackfriars Road CDAT Team 151 Blackfriars Rd, SE1 8EL 020 7620 1888/ 6500 Mon: 2pm–4pm (drop-in) MH, MS, NE Central and NW London Substance Misuse Service Crowther Market 282 North End Rd, SW6 1NH 020 7381 7700 Mon–Fri: 9am–5pm C, MS Druglink 103a Devonport Rd, Shepherds Bush, W12 8PB 020 8749 6799 Mon–Fri: 10am–5pm (needle exchange and telephone service); Mon & Fri: 2pm–5pm & Wed: 3pm–6pm (drop-in) C, D, OL, NE The Hungerford Drug Project (Turning Point) 32a Wardour St, W1D 6QR 020 7437 3523 Mon–Fri: 2pm–5pm (drop-in); Sat & Sun: 11am–5pm; Antidote (lesbian, gay, bisexual and transgender drug/alcohol service) drop-in Thursday: 6– 8.30pm C, D, MH, P Needle Exchange Van White van, parked at bottom of Centrepoint Tower, Tottenham Court Road Mon–Fri: 4 - 7pm Soho Rapid Access Clinic Soho Centre for Health and Care 1 Frith Street London W1D 3HZ 020 7534 6687 D, P Westminster Drug Project 474 Harrow road, London, W9 3RU 020 7266 6200 Mon–Fri: 10am – 12.30pm (appoinments and needleexchange); 1–5pm (open access) EASTERN EUROPEANS Ania’s Poland Recruitment Agency 31 Fallsbrook Rd, SW16 6DU 020 8769 0509 Ring for appointment East European Advice Centre Palingswick House, 241 King Street, W6 9LP 020 8741 1288 “It’s out of the question, the feng shui is all wrong” The Pavement, February 2008 / 31 The Whitaker Centre 91–93 Tollington Way, N7 020 7272 8195 Mon–Thurs: 9am–3pm Alcohol allowed BS, FF, L Upper Room, St Saviour’s Cobbold Rd, W12 020 8740 5688 Mon–Thur: 5.30–6.45pm; Tue: 9.30–11.45am; Sat– Sun: 12.30 –1.30pm A, BA, C, CA, D, ET, FC, FF, H 12.45pm (advice, appointments only); Mon & Thur: 1.30–3.30pm (drop-in for those with tenancies) AC, BA, BS, C, CL, F, IT, L, LS, MS, OL, P, SK, TS Upper Holloway Baptist Church 11 Tollington Way, N7 020 7272 2104 Mon: 10.30am–1.30pm CL, FF, LF Webber Street (formerly Waterloo Christian Centre) 6–8 Webber St, SE1 8QA 020 7928 1677 Mon–Sat: 9am–12noon B, BA, BS, CL, FF, H, MS, P West London Day Centre 134–136 Seymour Place, W1H 020 7569 5900 Mon–Fri: 8.45–10am (rough sleeper’s drop-in): 10am–11.30am (dropin, hostel residents join): 11.45am– Whitechapel Mission 212 Whitechapel Rd, E1 020 7247 8280 Daily: 6–11am (cooked breakfast 8am–10am) BS, CL, FF, MS, OL, P DIRECT ACCESS (YEAR ROUND) HOSTELS/ NIGHTSHELTERS All – low-support needs Livingstone House 105 Melville Rd, Brent NW10 8BU 020 8963 0545 Ring first. Local connection only Redbridge Night Shelter 16 York Rd, Ilford IG1 3AD 020 8514 8958 Ring first St Martin’s Night Centre 12 Adelaide St, Westminster 020 7766 5544 10pm–7.30am Referral from St Martin’s Turnaround (Newham) Choral Hall 020 7511 8377 7.30pm–7.30am Referral from Choral Hall Day Centre Waltham Forest Churches Night Shelter 434 Forest Rd, Walthamstow E17 3HR 020 8521 3941 Ring or visit Mon–Fri: 10am–4pm Men Missionaries of Charity 112–116 St Georges Rd, Southwark, SE1 020 7401 8378 Ring first, 9am–11am except Thurs Age 30+ (low support) St. Mungo’s (Ennersdale House) 1a Arlington Close, Lewisham SE13 6JQ 020 8318 5521 (ring first) Medium-support needs Women Church Army 1–5 Cosway St, Westminster NW1 5NR 020 7262 3818 Ring first. Daily vacancies Home of Peace 179 Bravington Rd, W9 3AR 020 8969 2631 Women only. Open access (dry) St Mungo’s 2–5 Birkenhead St, WC1H 020 7278 6466 “In case it fails, there’s a replacement bus service included” 32 / The Pavement, February 2008 BA, BS, CL, ET, F, H, IT, MS Hanbury Community Project (SCT) 22a Hanbury St, Spitalfields, E1 020 7377 2497 • This day centre is going through some changes over Christmas and into the New Year, but we’ll update this entry once we have details of the new service The Haven Club At the Holy Cross Centre (See below). Mon: 6pm–10pm For self-treating drug & alcohol users: no using on day or no entry Holy Cross Centre The Crypt, Holy Cross Church Cromer St, WC1 020 7278 8687 Mon: 2pm–5pm; Tues: 6–9pm; (ticket required) Thurs: 5–8pm (Italian speakers session); Fri: 12 noon–3pm (refugees and asylum seekers session). AC, FF, H, IT, LA, LF, MH, P Kings Cross Baptist Church Vernon Sq, W1 020 7837 7182 Mon; Fri: 11am–2pm; Tues: 11am–1pm FF, LF Manna Day Centre 6 Melior St, SE1 020 7403 1931 Mon–Sun: 8.30am–1.30pm AD, B, BA, BS, CL, DT, FF, FC, H, MH, MS, P New Cross 999 Club All Saints, Monson Rd, SE14 020 7732 0209 Mon–Fri: 10am–5pm AD, ET, FF, L, LA North London Action for the Homeless (NLAH) Church Hall, 24–30 Bouverie Rd, N16 020 8802 1600 Tue: 12pm–1.30pm; Thurs: 7–8.30pm BA, BS, CL, FF, P Our Lady Help of Christians Catholic Church 4 Lady Margaret Road, NW5 2XT Mon – Sat; 2 – 3pm: Sun; 3 – 4pm FF, H, P The Passage (25+) St Vincent’s Centre, Carlisle Place, SW1P 020 7592 1850 Mon–Fri: 8am–12pm (for rough sleepers); 12–2pm (Lunch); 2–6pm (appointments); 4.30–6pm (verified rough sleepers – by invitation); Sat–Sun: 9am–12noon. A, BA, CA, CL, D, ET, F, FC, H, IT, L, MH, MS, P, TS Providence Row The Dellow Centre 82 Wentworth St, Aldgate, E1 7SA 020 7375 0020 Mon–Fri: 9.15–11.30am (for rough sleepers) & 1.30–3.30pm (appointments & activities); Fri: 3–4pm (for rough sleepers) A, BA, BS, CL, D, ET, F, H, L, MH, MS, P Rochester Row Day Centre 97 Rochester Row, SW1 020 7233 9862 Mon & Fri: 5.30–8pm (appointments only); Tues: 2–4.30pm (art workshop); Wed and Thurs: 5.30–8pm (drop-in); Thurs: 1–5pm (benefits); Thurs & Fri 2–4pm (English classes) AC, BA, BS, CL, ET, FF, P Shoreditch Community Project (SCT) St Leonard’s Church Shoreditch High St, E1 020 7613 3232 Mon & Wed; 9.30am– 12.30pm; Tues: 2–4pm FF, BA, OL, P Simon Community House of Hospitality 129 Malden Rd, Kentish Town, NW5 Mon: 11am–4pm; Wed: 12–8pm;Thursday: 3–8pm; Sunday 12–8pm Spectrum Centre 6 Greenland St, Camden Town, NW1 020 7267 4937 Mon–Fri: 9.30am–3pm A, BS, C, CL, D, FC, H, L, LS, MH, MS, P, TS Spires Centre 8 Tooting Bec Gardens, SW16 1RB 020 8696 0943 Tues & Thurs: 9–10.30am (rough sleepers only), 10.30am–2pm (dropin); Wed: 10am–12noon (rough sleepers), 10am–1pm (adult learning centre); Fri: 10am–1pm (women only); Sun: 11.30am–3pm (drop-in) A, BA, CL, D, ET, FF, FC, H, MC, MH, MS, P Spitalfield’s Crypt Trust See Hanbury and Shoreditch Community Projects St Christopher’s Centre Lime Grove Resource Centre, 47 Lime Grove, W12 Please call for opening times: 020 8740 9182 AC, BS, CA, ET, FC, IT, L, MS St Cuthbert’s Centre The Philbeach Hall 51 Philbeach Gdns, Earls Court 020 7835 1389 Mon–Fri: 11.45am–3.45pm AC, BS, C, CL, F, H, IT, L, OL, P St Stephen’s Church The Manna 17 Canonbury Rd, N1 2DF 020 7226 5369 Tues: 7–9pm (drop-in); Weds: 1–3pm (drop-in – B and FC); Fri: 10am–12noon (key work session) B, BS, CL, FC, FF, L, P The Tab Centre 20 Hackney Rd, Shoreditch, E2 020 7739 3076 Friday: 9am–12.noon F Thames Reach See Hackney 180 First Contact & Advice Triumphant Church International 136 West Green Rd South Tottenham, N15 5AD 020 8800 6001 Sun: 10–11am (open drop-in) AD, C, FF Union Chapel (Margins) Compton Terrace, Upper Street, N1 020 7359 4019 Sun: 3pm–5pm BS, CL, FF, HA, L, LA, LF, P The Pavement, February 2008 / 33 Choral Hall Lifeskills Centre 310 Barking Rd, Plaistow, E13 020 7511 8377 Mon–Fri: 10am–2pm A, BA, BS, C, CL, D, F, FC, L, M Church Army, Women’s Day Centre 1–5 Cosway St, NW1 020 7262 3818 Mon–Thurs: 9.30am–12pm (advice); 12pm–3.30pm (drop-in); 12 noon–1pm (sandwiches). AC, BA, BS, CA, CL, C, ET, FF, H, IT, L, LA, LF, MC, P Women only The Connection at St Martin’s 12 Adelaide St, WC2 020 7766 5544 Mon–Fri: 9am–12.30pm (12pm Wed). Various afternoon sessions from 1pm (except Wed). Weekends: 9am–1pm (no entry after 10.30am). There are also drop-in sessions on Tues & Thurs 4.30pm–7.30pm. A, AC, BA, BS, CA, CL, D, ET, F, FC, H, IT, MC, MH, MS, OB, P, SK, SS Croydon Resource Centre 70a Wellesley Rd, Croydon, CR0 2AR 020 8686 1222 Mon–Fri: 10am –3pm AS, BA, CA, CL ET, F, IT, LA Cricklewood Homeless Concern 020 8961 8599 Homeless drop-in: 28a Fortunegate Rd, Craven Park, NW10 9RE Tues & Fri: 10am–2.30pm; Weds & Thurs: 12.30–2.30pm Mental health drop-in: in flat above St Gabriel’s Hall 77 Chichele Rd, Cricklewood, NW2 3AQ Tues–Fri: 10am–12 noon. AC, BA, BS, H, IT, L, MS, OL Crisis Skylight See Performing Arts Deptford Churches Centre Speedwell St, Deptford 020 8692 6548 Mon, Tues, Thurs & Fri: 9am–3.30 pm A, AC, AD, AS, B, BA, BE, BS, C, CA, CL, D, DA, DT, ET, FF, H, L, LA, LF, MC, MH, MS, OL, SS, TS The Dunloe Centre St Saviour’s Priory, Dunloe Street, E2 020 7739 9976/020 7613 3232 Tues: 10.30am–12.30pm CL, FF Faith House (Salvation Army) 11 Argyle Street, King’s Cross (near Burger King) 020 7837 5149 Mon: 6–8pm (men’s group); Tues: 5–6pm (women’s drop-in); Weds: 1–3pm (women’s dropin), 7.30–9pm (open drop-in); Fri: 11am–1pm (women’s brunch & discussion group) Finsbury Park Street Drinkers Initiative See Whitaker Centre Hackney 180 First Contact & Advice (Thames Reach) Venue 1: Hackney Methodist Church 219 Mare St, E5 0208 985 6707 Mon–Thurs: 8am–9.30am (breakfast club) Venue 2: St John’s at Hackney Lower Clapton Rd, E5 Mon–Wed: 10.30am–12.30pm (advice service) & 1.30pm– 3pm (appointments) 34 / The Pavement, February 2008 ScotsCare (for Scots in London) 37 King St, Covent Garden, WC2E 8JS Call the helpline on 0800 6522 989 BA, CA, H, B, P, TS St Giles Trust 64 Camberwell Church St, SE5 8JB 020 7703 7000 Mon–Fri: 9.30am–12.30pm A, BA, BS, D, ET, H, L, MH, MS, P, TS Women’s Link 26 Hanbury St, E1 6QR 0800 652 3167 (ring first) AS, H BENEFITS AGENCY Wedge House has now closed, see story on page 11, and readers are directed to use local Job Centres, or visit a day centre that hosts JCP outreach staff. These are listed below by day, but contact individual centres for times: Mondays – The Passage; The Connections at St Martins; Holycross Centre; Rushworth Rolling Shelter; Guy’s Hospital Oncology Ward; Spectrum; Webber Street/Waterloo Christian Centre; HAGA; Compass Day Centre. Tuesday – St Thomas’ Hospital, In Patients; Westminster Rolling Shelter; The Connection at St Martin’s; Conway House (hostel); Anchor House (hostel); The Passage; Downview Prison; Look Ahead Day Centre. Wednesday – The Passage; Great Chapel Street Medical Centre; St Thomas’ Hospital, Lloyd Still ward; Cricklewood Homeless Concern; Parker Street (hostel); Crisis Skylight; Endsleigh Gardens (hostel); Dellow Centre (hostel); Brixton Prison. Thursday – Broadway Day Centre; Manna Centre; Great Chapel St Medical Centre; West London Day Centre; The Connection at St Martin’s; Rochester Row Day Centre; Whitechapel Mission; Deptford Churches Centre; Probation Service; Wandsworth prison; Focus Day Centre. Friday – The Passage; Cricklewood Homeless Concern; Endsleigh Gardens (hostel); The Connection at St Martin’s; Cedars Road (hostel); St Giles Day Centre; Cardinal Hume Centre (drop in); Waterloo Jobshop; Romford YMCA (hostel). All week – Brixton Prison; Wandsworth prison. See Telephone Services for helplines DAY CENTRES AND DROP-INS Ace of Clubs (16+) St Alphonsus Rd, Clapham, SW4 7AS 020 7622 3196 Sun, Mon &Tues: 2pm–6pm; Wed & Thurs: 12 noon–2pm; Fri & Sat: 12 noon–6pm BS, DT, F, FC, H, IT, L, MS, OB, P Acton Homeless Concern Emmaus House 1 Berrymead Gardens, Acton 020 8992 5768 Call for opening times A, B, BA, CL, D, DT, ET, F, FC Aldgate Advice Centre See Providence Row (The Dellow Centre) Broadway Day Centre Market Lane, Shepherds Bush, W12 020 8735 5810 Mon–Fri: 10am – 1pm (dropin); 2 – 4pm (Appointments) AD, A, BA, BS, CL, DA, D, ET, F, FC, H, IT, L, LA, MS, MH, ML, P, SK, SH, TS Bromley 999 Club 424 Downham Way, Downham, BR1 5HR 020 8698 9403 Mon–Fri: 10am –5pm AD, L, FF “He’d better grin and Blair it” Chelsea Methodist Church Pastoral Care 155a Kings Road, SW3 5TX 020 7352 9305 Mon: 9am–3.30pm; Tues & Thurs: 8.30am–3.30pm (last laundry at 1pm); Fri: 9.30am–2pm F, L, P The Pavement, February 2008 / 35 Key to the list: Accom assistance – AS Advocacy – AD Alcohol workers – A Art classes – AC Barber – B Benefits advice – BA Bathroom/showers – BS Bedding available – BE Careers advice – CA Clothing – CL Counselling – C Several seasonal shelters are still open, and we’ve added a few new all year services as we slowly expand this directory. If you’ve any changes or suggestions, email: thelist@thepavement.org.uk Or write to our address on page 3 Thank you to Peter Strefford, among others, for updating our information Updated entries: Services added: 10 3 ADVICE SERVICES Borderline (for Scots) 7–9 Belgrave Rd, SW1V 1QB 0845 456 2344 (advice line) Mon–Fri: 9.30am–10.30am (drop-in advice service); 9.30am–4.30am (appointments). Closed Wed pm A, BA, C, CL, D, H, MH, P Debt advice – DA Dentist – DT Drugs workers – D Education/training – ET Free food – FF Food – F Foot care – FC Housing/accom advice – H Internet access – IT Laundry – L Leisure activities – LA Leisure facilities – LF Close, W10 6TW 0208 960 6798 CA, ET, IT, P The Caravan Drop-In St James’s Church, 197 Piccadilly, W1 Open daily: Sat – Mon; 10am – 7pm: Tues – Fri; 11am – 7pm A friendly ear to listen, with some access to counselling C, P CHAS (Central London) 19–20 Shroton St, NW1 6UG 020 7723 5928 By appointment only BA, DA, H HOPE worldwide / Two Step 360 City Road, EC1V 2PY 020 7713 7655 Mon–Fri 10am–4pm (appointments only) AS, H, TS, P Bridge Resource Centre Bridge Close, Kingsdown Luggage stowage – LS Medical services – MS Mental health – MH Music classes – MC Needle exchange – NE Outreach worker links – OL Outreach workers – OB Pavement stockist – P Safe keeping – SK Sexual health advice – SH SSAFA – SS Tenancy support – TS KCAH 36a Fife Rd Kingston, KT1 1SU 020 8255 2439 BA, FF, H London Irish Centre 50–52 Camden Sq, NW1 9XB 020 7916 2222 Ring for service times A, BA, C, CL, D, ET, H, MC No 10 – Care Advice Service 10 Princess St Oxford Circus, W1C 2DJ 020 7629 5424 Wed: 6.30pm–8pm (drop in – 18+) BA, C, CA, ET, H Notre Dame Refugee Centre 5 Leceister Pl, WC2H 7BX 020 7434 1619 Mon and Thurs: 11am–4pm (drop-in) Service for French-speaking refugees and asylum seekers BA, C, CA, FF, H 36 / The Pavement, February 2008